Computer Support Forum

Missing OpenCL.dll

Question: Missing OpenCL.dll

Hi All,
So, I upgraded to Windows 10 a day back using the media creation tool, and the install went fine. After I restarted the PC for the first time, I got an error saying that OpenCL.dll is missing. I searched online forums and it said that it might be due a problem with your graphic drivers. So, I updated the driver with Device Manager, but it said that the driver is upto date. I still get the problem after every restart.

Any help appreciated.

Thanks everyone.

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Preferred Solution: Missing OpenCL.dll

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Answer: Missing OpenCL.dll

Could you look and let us know what driver version you are using please? (quick way to look- right click on your desktop, click nvidia control panel, then in the bottom left corner of the dialogue box that opens hit system properties)
In case you are unsure, the box looks like this:

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Question: OpenCL

I have both an Intel HD 4600 GPU (Core i7 4790k CPU), and Radeon R9 285 card in my desktop. Anyways, since the HD is pretty much unused I decided to enable it in UEFI settings for the purpose of running OpenCL stuff on it.

Anyways I'm looking for software that can take advantage of OpenCL.

Answer:OpenCL

It hasn't really taken off kind of like WiDi. Good luck finding anything worthwhile that uses it.

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Just bought this new i7 z510. Downloaded and tried to run this program called resolve lite for video. Install the program and open it, it says NO Open CL acceleration hardware found.  What the hell does one need to buy a new dam laptop if it doesn't even have up to date things like open cl in it.   If someone knows how to instal a program that fakes open cl or something so I can run resolve please tell me. Thanks.

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I've been getting a blue screen error and when I run sfc/scannow it can't repair the errors.
 
This is the CBS.log entry:
 
2016-02-17 12:02:39, Info                  CSI    00005160 [SR] Verify complete
2016-02-17 12:02:39, Info                  CSI    00005161 [SR] Repairing 1 components
2016-02-17 12:02:39, Info                  CSI    00005162 [SR] Beginning Verify and Repair transaction
2016-02-17 12:02:39, Info                  CSI    00005163 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll do not match actual file [l:10]"opencl.dll" :
  Found: {l:32 D3aY0v8h7TSFEaPW45GJUBIqgdDjayKDkZRy1fIhW2M=} Expected: {l:32 9rnAnuwzPjMQA7sW63oNAVhckspIngsqJXKYSUeQ5Do=}
2016-02-17 12:02:39, Info                  CSI    00005164 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2016-02-17 12:02:39, Info                  CSI    [email protected]/2/17:17:02:39.445 Primit... Read more

Answer:Opencl.dll can not be repaired

Hi to BleepingComputer, The log show a know problem of the Windows 10 TH2, please follow the guide posted by Aura @Sysnative forumhttp://www.sysnative.com/forums/windows-update/18121-guide-opencl-dll-corruption-sfc-dism-windows-10-update-1511-th2.html The BSOD is not related with this error for sure.

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Question: Repair opencl.dll

Ok so I was trying to open a Model_Source file in Unity with Blender and I was getting "The application was unable to start correctly (0xc000007b) and I spent hours trying all these different solutions and I think I have tracked it down to a corrupted file. So eventually I found out to use sfc /scannow In cmd and when finished it said Windows Resource Protection found corrupt files but was unable to fix some of them. and I can't find a way to manually repair it. The corrupted that kept coming up was opencl.dll and I have been looking and I can't find a good answer.

Here is the sfcdetails.txt:


Code:
2016-05-07 13:33:50, Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:50, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:51, Info CSI 00000070 [SR] Verify complete
2016-05-07 13:33:51, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:51, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:52, Info CSI 000000d7 [SR] Verify complete
2016-05-07 13:33:52, Info CSI 000000d8 [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:52, Info CSI 000000d9 [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:54, Info CSI 0000013e [SR] Veri... Read more

Answer:Repair opencl.dll

Hello, I've just answered a very similar question.
Opencl.dll is related to Nvidia graphics. It has been reported incorrectly as a problem by SFC /Scannow for months. It is said MS is to fix this.
Microsoft Fixing opencl.dll issue in SFC /SCANNOW soon - Windows 10 Forums

If you search this site for opencl.dll you will get many many results as this has been posted very often:

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Question: Repair opencl.dll

Ok so I was trying to open a Model_Source file in Unity with Blender and I was getting "The application was unable to start correctly (0xc000007b) and I spent hours trying all these different solutions and I think I have tracked it down to a corrupted file. So eventually I found out to use sfc /scannow In cmd and when finished it said Windows Resource Protection found corrupt files but was unable to fix some of them. and I can't find a way to manually repair it. The corrupted that kept coming up was opencl.dll and I have been looking and I can't find a good answer.

Here is the sfcdetails.txt:


Code:
2016-05-07 13:33:50, Info CSI 0000000a [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:50, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:51, Info CSI 00000070 [SR] Verify complete
2016-05-07 13:33:51, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:51, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:52, Info CSI 000000d7 [SR] Verify complete
2016-05-07 13:33:52, Info CSI 000000d8 [SR] Verifying 100 (0x0000000000000064) components
2016-05-07 13:33:52, Info CSI 000000d9 [SR] Beginning Verify and Repair transaction
2016-05-07 13:33:54, Info CSI 0000013e [SR] Veri... Read more

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hey guys long time lurker here, usually i find solutions on my problem but this time around, i have no idea what to do!

Short story: ran sfc /scannow and got the message "found corrupt files but cannot repair," specifically regarding Opencl.dll. Can i fix this w/o doing a reset?

Long Story (in outline form):
- got a new SSD
-with my old HDD still in place(with w7) installed w10 thru usb in the SSD
-It worked, and thru the desktop i transferred files from my old HDD to the SSD
-tried to format the HDD thru my computer, did not work, got some error
-proceeded to format the hdd through w10 installation usb - worked
-changed the boot order so SSD load first
-got an error saying no OS is found
-plugged in w10 usb and did "repair my computer" - worked
-able to access desktop, play games, etc.
-decided to run sfc /scannow to be sure, and got that error
-did a disk cleanup and then ran sfc again, still the same

also i have attached the log that i got from the sfc

Answer:Opencl.dll on sfc /scannow

bbnn said:

...Short story: ran sfc /scannow and got the message "found corrupt files but cannot repair," specifically regarding Opencl.dll. Can i fix this w/o doing a reset?...



Perhaps not, even if you were to do a clean install at this point - see here: SFC some corrupt files can not be fixed

Normally, folks would advise that the next step is using DISM to repair this problem but, if you check the thread I linked above, you may decide you don't want to reinvent the wheel.

P.S. - Welcome to TenForums! (now that you no longer lurk)

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Hi guys.

I am hoping you can help me as i don't wish to do a full reinstall. Spoke to Microsoft who couldn't help. I have looked through the excellent tutorial posted on here with regards to SFC issues but i'm unsure if i am doing something incorrect as, the ISO i got from Microsoft website, has an install file with a .wmd extension.

I am on the following build:

When i run SFC i get corrupted files could not be repaired message:

I have saved the log of the above scan which i have attached. Please forgive me for the possibly dumb question but do i know download the 1511 iso? DISM is saying source files not found.

Any help would be greatly appreciated as the Tutorial steps don't seem to fix the problem unless its me which most likely is!

Apologies and thank you

Unfortunately unable to attach via thread so here is link for log Download CBSLog.txt from Sendspace.com - send big files the easy way

Answer:SFC Corrupt Issue Regarding OpenCl.dll

You need to supply more details of your computer, specifically if you have a Nvidea graphics card (there are some issues with that)

you can check the version you have as described here DISM - Repair Windows 10 Image - Page 13 - Windows 10 Forums

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First error in a program after the Windows 10 Fall Upgrade...

I'm using Adobe After Effects CC 2015.



Any ideas?

Answer:Failed to Initialize OpenCL

Reinstalling my graphics drivers seemed to solve the problem... I should wait until posting, to make sure I don't solve the issue myself. xD

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My box is windows 10 pro x64 and I tried to "SFC /SCANNOW", and got "opencl.dll bad" message as follows.






2016-02-12 11:46:45, Info CSI 00004f51 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2016-02-12 11:46:45, Info CSI 00004f5b [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2016-02-12 11:46:45, Info CSI 00004f5c [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys"
2016-02-12 11:46:45, Info CSI 00004f5f [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted
2016-02-12 11:49:06, Info CSI 00006527 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, h... Read more

Answer:SFC /SCANNOW shows opencl.dll bad

Have you tried searching for solutions yet, or just wanting us to walk you through the easy steps to fix this issue. Your problem is not with Windows 10, it is with your Video Chipset driver.

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Hello! I work and study in CAE/mathematical modeling field. Now I'm trying to use OpenCL on my laptop. According to all the utilities I've tried I have no OpenCL support, although I know that it should have, at least early versions. E.g. FurMark didn't even recognize my dicrete card. It simply stated that I only have the Intel HD Graphics.GPU Shark says the same.GPU-Z tells me that I have both, but no OpenCL support on either of the devices.At first I could't even start a simple example in OpenCL, because the "Getting started guides usually suggest to look for a cl.h header in your $(AMDAPPSDKROOT) folder". I have that environment variable set to an existing folder, but it contains no libs, headers or anything close to it.I've installed Intel SDK for OpenCL to check the available devices through OpenCL API. It says I can use only CPU. Hardware: AMD Ati Radeon HD 7670m; Intel HD Graphics 4000; Intel Core i5 CPU;BIOS info: InsydeH20 Setup Utility Rev. 3.7; f.12;The device manager recognizes both devices correctly (from the first glance). According to it both devices' drivers are 8.982.10.6000 from AMD.I have been studying this problem for a couple of days already and found only two direct statements that it IS possible to use OpenCL on my Radeon card:https://helpx.adobe.com/premiere-pro/system-requirements.html (Call me Mr. BrightSide, but I assume they should have tested it)andhttps://community.amd.com/thread/162244The reasons ... Read more

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I want to do some opencl development on my Alienware 15 r2  nvidia gtx956m gpu).  Nvidia provides developer drivers sdk's (3.6.4.72-notebook ) but provides a warning that not all OEMs support these. Does Alienware support the nvidia drivers? If not, what is the recommended way to install cuda/opencl + developer drivers so I can do opencl development in visual studio?

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My box is windows 10 pro x64 and I tried to "SFC /SCANNOW", and got "opencl.dll bad" message as follows.






2016-02-12 11:46:45, Info CSI 00004f51 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2016-02-12 11:46:45, Info CSI 00004f5b [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2016-02-12 11:46:45, Info CSI 00004f5c [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys"
2016-02-12 11:46:45, Info CSI 00004f5f [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted
2016-02-12 11:49:06, Info CSI 00006527 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, h... Read more

Answer:SFC /SCANNOW shows opencl.dll bad

Have you tried searching for solutions yet, or just wanting us to walk you through the easy steps to fix this issue. Your problem is not with Windows 10, it is with your Video Chipset driver.

13 more replies
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Hi guys.

I am hoping you can help me as i don't wish to do a full reinstall. Spoke to Microsoft who couldn't help. I have looked through the excellent tutorial posted on here with regards to SFC issues but i'm unsure if i am doing something incorrect as, the ISO i got from Microsoft website, has an install file with a .wmd extension.

I am on the following build:

When i run SFC i get corrupted files could not be repaired message:

I have saved the log of the above scan which i have attached. Please forgive me for the possibly dumb question but do i know download the 1511 iso? DISM is saying source files not found.

Any help would be greatly appreciated as the Tutorial steps don't seem to fix the problem unless its me which most likely is!

Apologies and thank you

Unfortunately unable to attach via thread so here is link for log Download CBSLog.txt from Sendspace.com - send big files the easy way

Answer:SFC Corrupt Issue Regarding OpenCl.dll

You need to supply more details of your computer, specifically if you have a Nvidea graphics card (there are some issues with that)

you can check the version you have as described here DISM - Repair Windows 10 Image - Page 13 - Windows 10 Forums

31 more replies
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After past days, this week i've discovered another problem with windows...

Everyoen know that Windows 10 x64 and latest geforce forceware drivers are giving problems... in fact 355.60 WHQL release was bugged as hell and give a lot of problems, like VIDEO_MEMORY_MANAGEMENT_INTERNAL BSOD.

Today nvidia realeased a beta drivers to fix that issue...

355.78 (It provides a bug fix for an intermittent issue found in the publicly released 355.60 Game Ready driver as well as solving an issue with incorrect display timings. )

64-bit: http://developer.download.nvidia.com...ernational.exe
32-bit: http://developer.download.nvidia.com...ernational.exe

but seems problems are related to
Windows 10: Memory Compression
https://tweakhound.com/2015/08/20/wi...y-compression/

well... running usual

sfc /scannow

i've picked up another bad error:


Code:
[2015-08-25 01:05:19, Info CSI 00003cc6 [SR] Beginning Verify and Repair transaction
2015-08-25 01:05:21, Info CSI 00003cc7 Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10525.0_none_3dede48956615b25\opencl.dll do not match actual file [l:20{10}]"opencl.dll" :
Found: {l:32 b:5+CiBLECSxY/FmpV9IW5v3jfSj0/cmXFORtriHDEDkk=} Expected: {l:32 b:PkrjQy+kxyWXdwB7eriyCbuYldQ3K0HEnUwmBRUyHa8=}
2015-08-25 01:05:21, Info CSI 00003cc8 [SR] Cannot repair member file [l:20{10}]"opencl.dll" of microsoft-windo... Read more

Answer:Windows 10 opencl.dll Error

No one?

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Hi,
I've read a little but I'm in a loss for what OpenCL really is and how it can be improved :/
About all I've gotten is clean install NVidia driver
RealBench 2.56 shows it clearly pretty low and I have no idea why or how it can be better

Answer:1080 Classified and OpenCL issues ?

Originally Posted by ThrashZone


Hi,
I've read a little but I'm in a loss for what OpenCL really is and how it can be improved :/
About all I've gotten is clean install NVidia driver
RealBench 2.56 shows it clearly pretty low and I have no idea why or how it can be better




A programming language: https://www.khronos.org/opencl/





OpenCL defines an application programming interface (API) that allows programs running on the host to launch kernels on the compute devices and manage device memory, which is (at least conceptually) separate from host memory. Programs in the OpenCL language are intended to be compiled at run-time, so that OpenCL-using applications are portable between implementations for various host devices.[12





OpenCL - Wikipedia

Just a guess, try tweaking your Video Cards memory??

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Hi, I am interested to learn OpenCL on my Lenovo G470 (graphic = AMD Radeon HD 6370M), but still struggling to get it started (http://www.fixstars.com/en/opencl/book/OpenCLProgrammingBook/first-opencl-program.html). It is now able to compile & link the program, however it is not showing any output when executed. I would like to know whether Lenovo G470 support OpenCL? Anyone G470 users actually able to run opencl program? Thanks!

Answer:Does Lenovo G470 supports OpenCL???

Is there anyone who has experience on this???Help will be really appreciated. Thanks!

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OpenCL: Parallel programmers' new best friend.

If you are interested at all in multi-core programming, this tool (Open Computing Language) could become the standard for years to come in "what may be the best solution so far to the general problem of parallel programming." It does both task-level and data-level parallelism (aka SIMD) and some parallel-programming languages can't do the latter.

-- Tom
 

Answer:OpenCL: Parallel programmers' new best friend

Some of the parallel processing examples are best described as *way cool* (I don't drag out such language for the average stuff ).

Don't know what Nvidea's plan is with both CUDA and OpenCL support. As both do broadly the same thing why are they pushing their solution so hard? Anyone know any good tutorials for OpenCL (or CUDA for that matter, but there's more out there).

It'd be a shame to write two programs for two different machines.
 

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hello guys i have problem all my game can't be play with high setting before this is working...
but i try using gpu-z to know my problem and i got this massage...see image


HOW TO FIX IT???
thanks
 

Answer:Intel OpenCL driver bug - How to fix problem?

update the graphics driver.
 

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I just spotted the program Intel SDK for OpenCL - CPU Only Runtime Package was installed on my desktop PC in December on the same date as the program Intel Management Engine Components. I have no idea what Intel SDK for OpenCL does. Can I safely uninstall it? See below all Intel programs currently installed.

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I just spotted the program Intel SDK for OpenCL - CPU Only Runtime Package was installed on my desktop PC in December on the same date as the program Intel Management Engine Components. I have no idea what Intel SDK for OpenCL does. Can I safely uninstall it? See below all Intel programs currently installed.

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Nvidia Mulls Over Porting PhysX to OpenCL - X-bit labs

"Nvidia May Allow GPU PhysX to Work on ATI Hardware

Nvidia Corp. said that it could eventually port computing of physics effects created using PhysX middleware to OpenCL application programming interface (API) and capable hardware. This may actually enable acceleration of physics effects processing on graphics chips to work on ATI Radeon hardware.

At present PhysX middle-ware is used to make physics effects on various platforms, including video game consoles and personal computers. In virtually all the cases processing of physics effects is performed on the central processing units ? x86 chips in case of PC, Cell in case of PlayStation 3 or PowerPC in case of Xbox 360 ? however, there are handful of games that can take advantage of physics computing on Nvidia GeForce graphics processing units (GPUs) that support CUDA technology. The latter is virtually Nvidia?s proprietary API and is naturally not supported by chips developed by ATI, graphics business unit of Advanced Micro Devices. Due to such limitations not a lot of game developers are implementing GPU PhysX and enabling acceleration using DirectCompute or OpenCL is one of the best ways to popularize processing of physics effects on graphics processors.

?In the future it is a possibility that we could use OpenCL, but at the moment CUDA works great. [Our GPU] architecture allows for acceleration by other things like OpenCL. Nvidia works very closely wit... Read more

Answer:Nvidia Mulls Over Porting PhysX to OpenCL

Quote:





Originally Posted by Muffin Man



?If we start using OpenCL, then there?s a chance that the features would work on ATI, but I have no idea what the performance would be like. Previously, looking at things like [email protected], ATI GPU computing performance seems to be behind Nvidia. That probably reflects the fact that their GPU computing solution is probably a couple of generations behind ours,? said Mr. Mohammad.

."




He's so full of ****.

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NVIDIA Releases OpenCL 1.0 Conformant Drivers for XP and Linux
NVIDIA has just announced the release of the world's first OpenCL? 1.0 conformant drivers for Windows XP and LINUX. The drivers are available to all NVIDIA GPU Computing registered developers. NVIDIA was first to submit its OpenCL 1.0 drivers to the Khronos OpenCL Working Group for certification in May 2009. NVIDIA remains to be the only vendor with hardware and software available for developers to program with OpenCL as well as other leading GPU Computing environments such as DirectX Compute, C with CUDA extensions, Fortran and more. To apply to become a GPU Computing registered developer, please use this link.

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http://www.megaupload.com/?d=K1BO17TB

I made inf file for g210m on toshiba u500 for 195.81 beta driver.
Just download driver and add it to unpacked directory where are other infs and install.

Now you can use OpenCL, CUDA, DirectCompute, Physx (enable it in CP) and nVidia GPU Acceleration for Adobe Flash Player (install new 10.1 beta 2 flash player by adobe)

This inf is optimized for DEV_0A74&SUBSYS_FF401179 g210m.
If you want me to add more devices please post what devices you want and i will but you will have to test it.

Hope this helps.

Answer:Satellite U500 - INF file with OpenCL, CUDA for Nvidia driver

Thanks for that but usually it?s advisable to use the Toshiba graphic card driver due to the GPU overheating protection.
Other drivers don?t support such protection and the usage of such drivers can cause an higher temperature which could affect the GPU chip?.

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I have Win 10 Pro 64 bit on a Dell Vostro 3460 with Intel Core i7, 8 GB RAM and Crucial 1TB SSD. All Dell diagnostics pass, Windows fully updated.
About 2 weeks ago (April 2016), the Windows Update for Version 1511 finally arrived and it is now at Build 10586.218
A few days (2 or 3) before that, IE 11 and Edge started to misbehave. It's possible that some final pre-upgrade-to-1511 upgrade did this - it is equally possible just a co-incidence.
The symptoms are that IE11 will open up but the address bar does not get populated and after a few seconds, it just disappears again. Edge does similar. When this happens, I sometimes try Firefox but that takes a long time to start - at least it starts. Chrome usually starts within a short time. There is no sure way to get IE and Edge back again. Rebooting sometimes does it. Usuallly, I have to use Turn Windows Features on and off to turn IE 11 off then on again (which given a restart is needed both times is timeconsuming).
I have tried clearing caches, Inetcpl.cpl, in place repair of Windows 10 and sfc /scannow. scannow blames a corrupt opencl.dll according to http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/sfc-scannow-report-opencldll-bad/4209b042-1b7b-4fa2-a720-2c0e489d137b?page=5 which - if that thread is to be believed is something to do with Windows not treating the NVidia driver correctly or vice versa.
Has anyone else had this open/stall/close for both IE 11 and Edge and what did they do to re... Read more

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I have Win 10 Pro 64 bit on a Dell Vostro 3460 with Intel Core i7, 8 GB RAM and Crucial 1TB SSD. All Dell diagnostics pass, Windows fully updated.
About 2 weeks ago (April 2016), the Windows Update for Version 1511 finally arrived and it is now at Build 10586.218
A few days (2 or 3) before that, IE 11 and Edge started to misbehave. It's possible that some final pre-upgrade-to-1511 upgrade did this - it is equally possible just a co-incidence.
The symptoms are that IE11 will open up but the address bar does not get populated and after a few seconds, it just disappears again. Edge does similar. When this happens, I sometimes try Firefox but that takes a long time to start - at least it starts. Chrome usually starts within a short time. There is no sure way to get IE and Edge back again. Rebooting sometimes does it. Usuallly, I have to use Turn Windows Features on and off to turn IE 11 off then on again (which given a restart is needed both times is timeconsuming).
I have tried clearing caches, Inetcpl.cpl, in place repair of Windows 10 and sfc /scannow. scannow blames a corrupt opencl.dll according to http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/sfc-scannow-report-opencldll-bad/4209b042-1b7b-4fa2-a720-2c0e489d137b?page=5 which - if that thread is to be believed is something to do with Windows not treating the NVidia driver correctly or vice versa.
Has anyone else had this open/stall/close for both IE 11 and Edge and what did they do to re... Read more

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Relevance 37.72%

I am not a gamer.but noticed this weeks driver update 10.10 for ATI [CARD hd4350]has an option of normal driver or one including OpenCL drivercan anyone tell me is this needed for anything other than gaming, was not sure to download that version or not.using w7 32bit

Answer:Graphics driver - OpenCL driver

Read here click hereIt will not do any harm to your PC if you install them, up to you.

3 more replies
Relevance 33.62%

I have a computer where the DHCP service will not start due to a missing dependent service.  I did some digging and found that the NetBT.sys file was missing, as well as the related Registry keys and the NetBIOS over TCP/IP service in Device Manager.
 I tried copying the NetBT.sys file over from a known good XP SP3 machine, but before I went any further, I wanted to make sure I wasn't missing anything.  Can someone offer some suggestions to fix this without having to reload XP?
 
Thanks,
Phil

Answer:NetBT.sys missing, registry entries missing, and NetBIOS over TCP/IP service missing from Device Manager

For what it is worth, I pulled the netbt.sys file from a known good machine and putting it into the %Windows%\system32\drivers folder, then imported the registry keys for NetBT from the same machine.  Rebooted the computer and the "NetBIOS over TCP
IP" driver showed up in Device manager under "Non Plug-and-Play Devices".  It showed that it was started, and verified that the DHCP client server was started as well.  Everything was in good working order at that point.  Here are the registry
keys:
 

Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT]
"Type"=dword:00000001
"Start"=dword:00000001
"ErrorControl"=dword:00000001
"Tag"=dword:00000005
"ImagePath"=hex
 
(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
 
 
52,00,49,00,56,00,45,00,52,00,53,00,5c,00,6e,00,65,00,74,00,62,00,74,00,2e
 
,\
  00,73,00,79,00,73,00,00,00
"DisplayName"="NetBios over Tcpip"
"Group"="PNP_TDI"
"DependOnService"=hex(7):54,00,63,00,70,00,69,00,70,00,00,00,00,00
"DependOnGroup"=hex(7):00,00
"Description"="NetBios over Tcpip"
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Linkage]
"OtherDependencies"=hex(7):54,00,63,00,70,00,69,00,70,00,00,00,00,00
"Bind"=hex
 
... Read more

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Relevance 31.16%

Due to technical issues in the forums and to recover some very important Malware FAQs, the forums had to be restored to a point in time from Sunday morning Sept 15th. Anything posted from that time on has been lost and will need to be reposted. We are very sorry about this, but it was critical to not loose all the important procedures stored in the Malware FAQs Forum.

For additional info on what may have been impacted, see the following thread in the Lounge: Missing Posts, Missing Messages, Missing Accounts

You can post your gripes and questions in this current thread or in the one in the Lounge. While the one in the Lounge is a sticky thread, it is open for posting questions and comments. (Note:No one can post in this thread in the Malware Forum!)
 

Answer:Missing Posts, Missing Messages, Missing Accounts

Additional note:

For anyone who posted anything yesterday, you may need to repost. You will have to check your threads to see what may be missing. Also anything we posted yesterday is gone too. We are in the process of going thru all threads that appear to be unanswered and working up procedures as necessary to answer the threads. In some cases, you may have already seen our posts or even received and email about them and you may have even added another reply. Since all of this communication from yesterday is lost (and we cannot recall everything we did yesterday), we just have to start at the oldest unanswered threads and work our way back to the current time.
 

1 more replies
Relevance 31.16%

I have been having problems with the Windows update.

I have run sfc /scannow on numerous occasions.

I have run the system readiness tool.

I have run the windows update stand alone tool

Nothing seems to work.

Any help would greatly be appreciated.

Also, I need feed back on recommendations of updating to Windows 10, or keeping Windows 7 64 Ultimate.

Find attached a copy of my check sur log.

This is just a partial image of the log, due to character limits in the post, so I have uploaded checksur.zip which is the full checksur log.

Thanks for everyone's help in advance.



Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2016-01-08 12:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) ... Read more

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Relevance 28.29%

I've been using a Ethernet cable to connect to my computer for a while since it gave me a faster connection then wifi, but I also use the Ethernet cable for other devices, after a while I swap them I still could connect to wifi on my computer after a month pass I swapped it and I notice that my wifi is not connecting I have check it and it was nothing but a empty list, I have searched the web for a solution for this problem, but none of the solution worked.
I can no longer get wifi and I have no idea how to fix it, I tried to update the network adaptor but nothing happened, after all this,
manually connect to a wireless network gone missing and as well as my Wifi Network adaptor, the only thing that showing in my network connection is "Ethernet Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)" and "LogMeIn Hamachi Virtual Ethernet Adapter #2" those are the only 2 things showing please help!
Also I had my computer for years and my computer had a built in Wifi adaptor or so.

Answer:Help Windows 10 manually connect to a wireless network missing and wifi adaptor missing

Hi welcome to Windows Central! Here's a link from MS that might help. If you need more help, please join the forum and start a thread! https://support.microsoft.com/en-us/...-get-connected Join the Windows Central Community!

1 more replies
Relevance 28.29%

Windows XP acting wonky. Text buttons missing, test in IE flashes or is missing, not a valid win32 application

Question:
Okay, this is a tough one I believe. Am fairly knowledgeable but there are always tricks and tips.

Have had same PC for quite a while. No hardware has been changed, no software has been added. Lojack is running on PC and has been for a while. Will ask vendor about this.
Windows XP Home, 3gb Ram, 2.4ghx Dual Core E6600 CPU with great cooling, paging file is system managed, also tried custom size, 3 partitions, single boot to XP, one user, 100gb free.
I have not changed my use or habits on this machine. I see no pattern.
Have all patches from MSFT

Problem: A few times a week while surfing in IE with a few windows open as always, I will get text on a web page that disappears. If I move my mouse it will appear. Closing down IE and restarting does not help issue. Using Firefox does not help issue. Closing all windows and restarting IE does not help.
If I then click on Word, Excel, Event Viewer, Task Manager or other program I will get an error: Not a valid Win32 application. Or I might get: Windows Installer Service could not be accessed. Or I will get: Insufficient System Resources exist to complete the requested service.
Very strange indeed.

If I reboot all is fine and worked again.
WHAT HAVE I DONE TO TRY TO RESOLVE ISSUE:
sfc/scannow
hijack this-clean
combofix-clean
vundofix-clean
Malwarebytes Antimalware,Superantispyware, Avira-Clean
Rootkit search-c... Read more

Answer:Windows XP acting wonky. Text buttons missing, test in IE flashes or is missing, not

13 more replies
Relevance 28.29%

Windows XP acting wonky. Text buttons missing, test in IE flashes or is missing, not a valid win32 application

Question:
Okay, this is a tough one I believe. Am fairly knowledgeable but there are always tricks and tips.

Have had same PC for quite a while. No hardware has been changed, no software has been added. Lojack is running on PC and has been for a while. Will ask vendor about this.
Windows XP Home, 3gb Ram, 2.4ghx Dual Core E6600 CPU with great cooling, paging file is system managed, also tried custom size, 3 partitions, single boot to XP, one user, 100gb free.
I have not changed my use or habits on this machine. I see no pattern.
Have all patches from MSFT

Problem: A few times a week while surfing in IE with a few windows open as always, I will get text on a web page that disappears. If I move my mouse it will appear. Closing down IE and restarting does not help issue. Using Firefox does not help issue. Closing all windows and restarting IE does not help.
If I then click on Word, Excel, Event Viewer, Task Manager or other program I will get an error: Not a valid Win32 application. Or I might get: Windows Installer Service could not be accessed. Or I will get: Insufficient System Resources exist to complete the requested service.
Very strange indeed.

If I reboot all is fine and worked again.


WHAT HAVE I DONE TO TRY TO RESOLVE ISSUE:
sfc/scannow
hijack this-clean
combofix-clean
vundofix-clean
Malwarebytes Antimalware,Superantispyware, Avir... Read more

Answer:Windows XP acting wonky. Text buttons missing, test in IE flashes or is missing, not

You could try uninstalling your video card drivers and reinstalling, download them from the manufacturers web site or have the CD handy.

I see that video card is a PCI-E (so I assume it's a plug-in card, not built into the mobo). You could remove it, clean the contacts and re-insert.

While you have it out, clean the fan.

5 more replies
Relevance 28.29%

I'm trying to set up a sort of retro gaming system, an old P2-233 I've underclocked to 166 so that those things with the overflow problem don't crash due to the processor being too fast. I was lucky enough to get an AWE64 (ISA) for it, which is a convenient card for such a time thanks to the fact that it more or less covers all bases but the UltraSound, and everything supporting UltraSound supported General Midi anyway (excluding MIDI players or whatever explicitely designed for the UltraSound.)

Thing is, it didn't have a driver disc with it. I remember it was a pain to get PROPER dos support out of the thing. I had to install Windows 95 drivers and then play around with the managers and such until things were exactly right as I recall. Unfortunately, I no longer have that disc. I made do with what I could, and I found a synthgm.sbk file which at least got AWEUTIL to work, but, the file was from DirectX, so when I later tried the so called "basic" disk I found a file that may or may not have been there before that appeared to be a different size, so I overwrote the old one with it. Thing is, some things, such as Descent 2, still don't work right with General Midi emulation enabled. That's fine in Descent's case since it supports AWE, but, what about the things that don't? When I start up Descent 2 with GM configured in the music, there's no music and it runs so insanely slow that it takes a good 10 minutes to completely ... Read more

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Relevance 28.29%

My computer is acting very strangly lately: - Symantec Antivirus auto-protect turns itself off automatically once a day- The title bar of my different programs (IE8, Explorer, Outlook, Excel) disappears sometime- Start bar is really slow, and sometimes is missing areas- Outlook is working very slowely- Outlook sometimes tells me that my Archieve.pst is in use by another program (even though it is not)- Selecting START - Shut Down does nothing (I have to do a hard shut down with the power button)- Sometimes openning certain programs gives me a MISSING DLL error. But this is not always the case- Seems that the memory for clipboard is really small. Unlike in the past, it does not let me copy images that are of a reasonable sizeI am assuming I have some bad issues. This seems to happen when I am running Outlook and then afterwards, however, it also occurs other times as well. I have huge Outlook files (1 gb max) but that shouldnt cause the other missing DLL and not letting it shut down, I would assume.Any and all help would be greatly appreciated. ----------------DDS.txt ----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by EMintz at 13:32:59.60 on Tue 02/02/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1039 [GMT -8:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}============== Running Processes ===============C:\WINDOWS\System32\svc... Read more

Answer:strange acting computer: missing toolbar, shutdown not working, dll missing, etc

This has been fixed. Thanks

2 more replies
Relevance 28.29%

Having completed the step that was suggested i still have the power query tab missing and i recieve this dialog box error message, which i cannot make much sense of. I have pasted the entireity of the error message below.  What do I need to do to make the power query tab appear.ImageSee the end of this message for details on invokingjust-in-time (JIT) debugging instead of this dialog box. ************** Exception Text **************System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Office.Interop.Excel, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The system cannot find the file specified.File name: 'Microsoft.Office.Interop.Excel, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'   at Microsoft.Mashup.Client.Excel.AddIn.Try CreateApplication(Object appObject, IApplication& application)   at Microsoft.Mashup.Client.Excel.AddIn.Ext ensibility.IDTExtensibility2.OnConnecti on(Object application, ext_ConnectMode connectMode, Object addInInst, Array& custom) WRN: Assembly binding logging is turned OFF.To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.Note: There is some performance penalty associated with assembly bind failure logging.To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].   ************... Read more

Answer:Power Query Tab missing from Excel 2013 after download and a file within missing

Why are you posting this in the malware forum?

1 more replies
Relevance 28.29%

Having completed the step that was suggested i still have the power query tab missing and i recieve this dialog box error message, which i cannot make much sense of. I have pasted the entireity of the error message below.  What do I need to do to make the power query tab appear.ImageSee the end of this message for details on invokingjust-in-time (JIT) debugging instead of this dialog box. ************** Exception Text **************System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Office.Interop.Excel, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The system cannot find the file specified.File name: 'Microsoft.Office.Interop.Excel, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'   at Microsoft.Mashup.Client.Excel.AddIn.Try CreateApplication(Object appObject, IApplication& application)   at Microsoft.Mashup.Client.Excel.AddIn.Ext ensibility.IDTExtensibility2.OnConnecti on(Object application, ext_ConnectMode connectMode, Object addInInst, Array& custom) WRN: Assembly binding logging is turned OFF.To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.Note: There is some performance penalty associated with assembly bind failure logging.To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].   ************... Read more

Answer:Power Query Tab missing from Excel 2013 after download and a file within missing

Why are you posting this in the malware forum?

1 more replies
Relevance 28.29%

I have a laptop that, after removing fake System Recovery, still has browser redirects, missing icons, and missing start menu items. I have used unhide.exe to bring back the icons, but when expanding any item in the start menu the menu is blank. I have attempted to run ComboFix with no results. It appears that ComboFix never successfully installed as the laptop froze during the process. I have tried running tdsskiller for the rootkit but the program never loads, which makes me think it is being blocked. I apologize for not posting a DSS log, but it never successfully completed either. I was able to run GMER. Upon starting GMER, I received the following message. After hitting OK GMER was able to run.GMER 1.0.15.15641 - http://www.gmer.netRootkit scan 2011-11-01 12:44:08Windows 5.1.2600 Service Pack 3 Running: ix0whbwo[1].exe; Driver: C:\DOCUME~1\DAVIDA~1\LOCALS~1\Temp\fwddipow.sys---- Registry - GMER 1.0.15 ----Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 60Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 15Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\[email protected] 10000Reg HKLM\SOFTWARE\Microsoft\Windows NT\Curr... Read more

Answer:System Recover, Browser Redirections, Missing Start Menu Items, Missing Icons

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/425878 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Relevance 28.29%

Hey,

I'm having a bizarre problem with Vista Home 32 bit which suddenly appeared overnight. I put my notebook to sleep the day before, and when I powered it back on this morning, it was on the black & white boot up menu saying the notebook and crashed and had to restart.

I opted to boot windows normally but it kept restarting. Same problem with safe mode.

I tried to repair the installation with the installation disc but that didn't work.

Got to System Restore, tried to restore a previous point, but that failed.

I rebooted again, and miraculously it booted up to the desktop. But I've noticed a few major problems:

1. The program folder in the start menu is empty

2. The system tray has missing icons, most notably network connections

3. A few directories in C:\ are missing . Am sure I didn't delete them.

4. Many applications like MS Office or Adobe Acrobat are missing / have broken links and therefore do not work.

I have 2 user accounts on the notebook and both have similar problems.

When I boot up in Safe Mode, the program folder has a few applications listed, but the other problems remain.

System Restore doesn't work. It returns an error message saying a file's missing or something like that.

I feel something's corrupted but I don't even know how to begin searching for a solution to the problem since the symptoms are all over the place!

Would appreciate any help!

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Relevance 28.29%

Product Name: Pavilion DV6
Operating System: Windows 7
when booting up my notebook i recieve two error messages the first being:
LognUI.exe - sytem error- The program cant start becuse userdata.dll is missing from your computer. Try reinstalling the program to fix the problem.
This message appears twice and once i click ok the second message appears:
ClientCore.exe - system error-The program cant start becuse storeng.dll is missing from your computer. Try reinstalling the program to fix the problem.
Once i click ok on this error message my notebook loads up and everything works. I have checked various forums to try and find a solution but cannot find anything related to my machinne. I have recently reinstalled windows due to a blue screen error which was appearing, but the blue screen error is now fixed.
Any help on this would be greatly appreciated.

Answer:Error messages on startup: userdata.dll missing and storengdll is missing

You're registry might have been hit by a virus. You could try a system recovery. This website could help: click here

1 more replies
Relevance 28.29%

New laptop (Lenovo W510), but I swapped boot disk for an SSD and reinstalled Win 7 64bit from recovery disks. I moved My Documents to D: and when I open Windows Explorer all looks fine. When I click on an arrow beside My Documents (or Music or anything), the arrow selected disappears, folder disappears (sometimes), cursor spins (busy), and nothing appears in the right window. If I click on Documents, the right window shows the contents and I can navigate from there, but the folder window on left is useless. Sometimes the folders under Documents disappear all together. If I try real hard, I can render Explorer completely useless and have to reboot. Closing and opening Explorer does not solve problem.

Tried setting up a new user and problem occurred immediately - plus desktop icons appeared without icon images.

Tried SFC.exe to check system files - no problems found.

Any suggestions welcome.
Graham

Answer:Win Explorer arrows missing, cursor spinning, libraries missing

Try editing your settings under control panel. I'm not sure what the problem you're experiencing is because I've never experienced it. Can your system run a 64-bit operating system? Play around with control panel, editing settings, see if that solves the issue.

6 more replies
Relevance 28.29%

I dont know how it happened but one day my cd drive was not working. the tray will open fine and it even lights up however it will not read anything. When i go to my computer the drive that usually says (:e) or whatever for it, is missing. Ive been looking online on how to fix this and nothing worked, then i read to delete the upper and lower filters but my lower and upper filters are missing. How can i get them back? I read that deleting them solved the problem for some people

Answer:cd drive missing from MY COMPUTER. Lower upper filters missing??

It could be a hardware problem ie. seized motor in your drive.

Quick way to test this. Insert a a disc in the tray, make a note of any writing or picture you can see on the disc, push the tray in. Wait for a minute or so, then eject the disc. If the picture/writing is in the same position as when you first put it in, then your drive motor is most likely knackered.

If this is the case, only real fix is a new drive.

2 more replies
Relevance 28.29%

Hey all,

My hard drive died on my main rig, which could access everything fine, just before I went on vacation for a week roughly. When I came back, I used my notebook on my network via a wired connection instead of my desktop, and I noticed that many times, links would give a Page Cannot Be Displayed error, but if I hit refresh they would come up fine. Even on the same page, some images would be missing, or on hotmail.com, one or two of the frames wouldn't show up, or when I clicked to login it would get stuck on the forwarding page and say it couldn't be displayed. Now that I got my new desktop setup up and running, preparing for SLI, I noticed it too was doing the same thing.

I have a set internal IP address, the router I use is set for everything properly, and I am using the same settings as far as I remember on the new setup as I was with the old desktop. The internal IP is set for what it is on the router along with the desktop's MAC address, and the gateway/DNS is set on the desktop to use the router (192.168.0.1). Any ideas on what could be wrong?
 

Answer:Some pages load fine, others have parts missing/frames missing, etc.

I'd run CCleaner just to blow out temp internet files.

For DNS...I prefer entering the ISPs DNS servers, not using the router for the DNS server. Some routers do OK with that, others don't relay as well. So log into your routers web admin, hit the status tab..and jot down the 2x DNS servers you see on the WAN interface. Use those for your rigs DNS servers.
 

6 more replies
Relevance 28.29%

I logged into my computer this morning and the screen was blue, although I could still see my house and move it around. I can also do Ctrl Alt Delete to access the Task Manager when I don't see the explorer.exe. I know its supposed to be there but its not, I tried to manually start it by going to file new task and running it but it only runs for maybe 10 seconds? enough to see the icons on the desktop and the task bar, then they disappear. I searched online for a few answers but no real help. Im using another PC because I cant access the internet with my laptop that is have the problems. I was able to run hijackthis and put it on a thumb drive so I could post it here.

Any help would greatly be appreciated, thanks

I have ran ad aware and avast and both found something but didn't fix it.
I also posted this on http://www.techsupportforum.com. Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:13:10 PM, on 5/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device... Read more

More replies
Relevance 28.29%

I just got a computer for free, a Dell Studio 1555. When I got it, it would try to boot, then come to a screen that said that bootmgr.exe was missing. Sometimes I got a message that said something like mpio.sys was corrupted or missing. I have a Win 7 disk, so I put it in and tried to repair the installation. Each time I ran it, it said that the repair had failed. I tried to reinstall windows 7, and It made it to the first restart in the process. It showed the "Starting Windows" screen, but the colors of the windows logo never appeared, then I got the missing bootmgr screen. I decided to install Ubuntu and see if that worked, and it did (I installed it alongside the Windows installation). It was Ubuntu 10.04. I thought, "OK, so i'll just use this as a Linux machine"...and I decided to go back and reinstall so that I could use the entire hard drive. It never worked correctly again. Each subsequent time that I installed Ubuntu, I was told something along the lines of "Gnome Power Manager did not install correctly" and got a slow and choppy Ubuntu installation. Tried to install 11.10, and it failed completely. I opened the Ubuntu live from my usb drive, and opened the disk utility. I now cannot format, reformat, partition, or delete partitions on the drive. Is all of this just a case of a hard drive on its last legs, or is there something else going on here?
Thanks in advance for any help.

Answer:Bootmgr.exe missing... mpio.sys missing or corrupted. Unable to boot

You should try and use the bootable Partition Wizard CD. It should show you something similar to the Windows Disk Management tool. If it works, you should be able to see all partitions, shrink them, deete them, extend them, format them etc.
Partition Wizard : Use the Bootable CD

If you haven't already, also try running a Startup Repair using the following tutorial.
Startup Repair

If you can't format anything, your last shot may be using Darik's Boot And Nuke (DBAN). This can be put on a USB which when booted, completely wipes every hard drive recognised. So be sure to remove any other hard disk device or drive.
Darik's Boot And Nuke | Hard Drive Disk Wipe and Data Clearing

9 more replies
Relevance 28.29%

So my friend bought a non brand tablet from china with win vista on it. He turned it on and gave the error that a file is missing therefore it would not load the o.s.

I then though mayb I can pull out the hhd and plug it into my desktop and install winXp.

Well it ran well and it installed on the hhd and ran smooth. I shut off the comp and pulld out the hhd and placed it back in the tablet.

I turned on the tablet and it detected new hardware and askd if I should run it on safe mode, network, comand prompt, last good config or start off normally.

Well I try all amd nothing....

It would start but but then the xp icon would show with the loading bar and restart.

And back to the new hdwr detected screen....

What can I do??
 

Answer:Third party tablet wont start up. Missing OS file missing.

16 more replies
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User got virus and tried to reinstall xp but failed and handed his s100 over to me.

Booting computer gives NTLDR missing message, when trying to reinstall xp system is unable to find harddrive. The harddrive does show up in BIOS and connecting it to my computer via USB is no problem.
Any suggestions? Is the mobo busted or am I missing something obvious here?

Oh, user got no clue where manuals and cd's are so using normal installation cd.
Cheers
/Lukas

Answer:Portege S100: ntldr missing, HDD missing during installation

Hi

Maybe I?ve got a solution.

Please check this both threads from this Toshiba forum:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?forumID=58&threadID=24051

http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=24292

The users have found a way to unlock the HDD and to reinstall the OS again.

Check it out!

4 more replies
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i got on the pc this morning and noticed that where i have the picture saved on the desktop it was just black so i went into where my pictures are saved and there missing ??

but when i double click on one it will show any ideas please im lost on this ??

Answer:Pictures missing suddenly and backgroung picture missing

Go to Organize > Folder and search options > View tab and uncheck the box as shown.

5 more replies
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Hi there,
I'm still very happy with my XP Pro, but I thought I'd set up a dual boot with Win7 ultima 64 and check it out.

So I popped in another hdd that was sitting idly in a drawer and installed 7 on it. I fully expected that Win7 would be able to see there's an XP installation and create a boot menu. But nooo, it refuses to acknowledge another OS beside it and starts 7 when I hit the switch. So I always need to call the bios boot menu and I kinda don't like that. I'm jaded, I expect my pc to start up unattended while I brew my tea. Start up XP, that is.

I lurked around here for a bit and found some hints...
I copied the boot folder and the bootmgr file into my XP root and tried to repair with the Win7 DVD. But nothing came of it. It doesn't see XP and I've no clue about drivers for it.
But the drive with XP on it appears in red now in explorer window *scratcheshead*.

The second issue, and that's a BIG issue, one of my data partitions is simply not there. It's the primary partition of a hdd, which secondary partition shows up just fine. I wouldn't have been surprised if the XP OS partition would've been invisible, but that one shows up as drive d. And it's yet another hdd. Okay, now it gets confusing, here's my setup under XP:
Disk 0: C (XP) and F (1TB)
Disk 1: G and H (1TB)
Disk 2: D (Seven) (250GB)

and that's what it looks like on 7 (approximately, haven't found the disk management yet):
Disk 0: C (Seven)
Disk 1: D (XP) and F
Disk 2: H
So my G drive just doesn't s... Read more

Answer:Missing boot menu and missing data partition

While installing , Windows 7 does recognize an older version (such as xp), so a boot menu should be created in this way. If not, you are to configure the boot menu after completion of the installation. Thare are some ways to do that. Are you dual booting xp and seven now?

"But the drive with XP on it appears in red now in explorer window *scratcheshead*." -- Can you post a screenshot of this thing?

It appears from your post that you can boot from either os. If xp is not there in boot menu, are you choosing the drive to boot up in each time?

Please post the screenshots of your disk management to reveal the issue of G drive clearly, from both in xp and 7. But apparently it shouldnot be a active one.

9 more replies
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Concerning Edge:

Where is the menu bar?

How do I access Internet Options?
 

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Hey everyone!
Just a few details:
Laptop: HP dv2050us
OS: Windows XP Home SP3

So I was downloading a trial version of nero and my entire computer decided to hate me. I'm pretty sure it was a virus. It changed my registry somehow and has deleted important files to ensure that the computer works.
I'm running XP home and the cute little log-in window doesn't come up anymore (it's just the boring username: password:). Also, I wasn't able to access any of the files in the control panel -- it said I was missing rundll32.exe (I downloaded that and put it in C:/WINDOWS/system32) -- so it works now.

I want to just stick my recovery cds into my computer, but when I do, my computer doesn't read them. I've checked the device manager, and CD-ROM is not there, but I have the option to boot from my CD-Rom drive when I look at my BIOS.

I don't know what to do :(
PLEASE HELP!!

Answer:CD/DVD-Rom Drive missing and System Recovery files missing

First thing you're going to want to do is back up any files that you want to keep. Since you can't use your cd drive in windows, you'll have to use a flash drive or an external hard drive. Just copy and paste the files you want to keep onto the storage device (I suggest you do this in safe mode if possible and that you don't copy any (large) folders as there might be hidden files within them that are infected).

Once you've gotten all your files backed up, you have two choices:

1) Follow the steps here and start a new thread in the Virus/Trojan/Spyware Help forum (be patient as the analysts are very busy and it can take a while for them to get to you).

2) Wipe the hard drive with a program like dban and reinstall Windows (this is a good guide on how to reinstall windows; if you don't have the disk with all your hardware drivers that came with the computer, then you should also download all the drivers from the manufacturer's website and save them to a cd/flash drive/external hard drive to help speed up the process; if you go this route, you will also have to reinstall any programs that you currently have on your computer).

You could also try to run a repair install of Windows, but, if it really is a virus, then that probably won't help all that much in the long term

3 more replies
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I'm on a laptop running XP home. I do not have actual buttons on the laptop configured to control sound (normally use a small speaker-shaped icon in the system tray to adjust volume). For some reason, yesterday I tried to adjust the volume, and when I clicked the icon a message appeared telling me that no audio devices were detected. The icon totally disappeared, and going into Volume Control (via shortcut) had no effect. I ran SpyBot, a bunch of Norton Scans, and scanned for (and removed) several viruses using Trend Micro's online virus scanner. Now I can adjust the volume again....but I can't figure out how to get the icon to appear in the system tray again for quicker volume adjustment.

And secondly: I removed some spyware that was embedded in my system 32 folder. Now every time at start-up, a window showing the contents of system32 comes up. How do I get it to stop? And (thirdly, I guess), how do I get my computer to stop freaking out that a dll is missing? (error msg at start-up) I'm gonna try replacing the file, but what if that doesn't work?
 

Answer:Sound Control Problem/Missing sys32file/missing DLL

Make sure you have the correct updated drivers for your sound device handy, then try uninstalling it in Device Manager and rebooting and it should prompt you for the drivers.

Once they are installed correctly, you should be able to double-click your "Sound and Audio Devices" in Control Panel, and under the Volume Tab, check "Place volume icon in the taskbar".

As far as your system folder opening on startup, this is fairly common with XP, and is usually a Registry screw-up.

HERE is the Micro$$oft solution.
 

1 more replies
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My incoming email have the subject but when i open no content appears--also my contact list says 52 but the actual contacts are not there--my folders show subject but no content---my snet shows subject no content ive cleared history and cookies WHAT NOW--i'm concerened in case personal stuff in flodes is lost or worse

Answer:missing emai content missing contact list

http://www.computing.net/howtos/sho...refer to the link above and give us some good info we can work with. That will help us help you with your problem....thanksSome HELP in posting on Computing.net plus free progs and instructions Cheers

2 more replies
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My laptop battery ran out and it must have shut itself down. When I restarted the following symptoms appeared.

Taskbar:
icons left of the clock disappeared
the taskbar changed from the standard task bar (green start button, blue bar) to a plain gray bar with a gray start button
if I right click on start > properties > taskbar tab > customize - the icons do not match up with the descriptions, for example the yahoo messenger icon has the description "wireless network connection"

My Computer:
If I click Start then right click mycomputer >properties I would expect to see a window with tabs "general, comp name, hardware.... etc" instead nothing appears

My network places > then View my network connections I would expect to see the network connections I have defined. its blank

I can't use my wireless connection because I can't see it to connect to. Other than that all programs seem to be working fine. I get to the internet using a hard LAN connection.

I don't even know where to start. I have read many of the posts regarding taskbar problems but none seem to fit. Any help greatly appreciated
System Information:
I just tried to open the system information icon in the control panel to get the info to put here but nothing happens when I double click it.
I am running XP SP3 I am current on updates, AVG Free (tried uninstalling just in case)

Answer:Taskbar has changed, icons missing and windows missing

I would try to do a system restore. Steps to perform that are found HERE

2 more replies
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Hello,
Few days ago, i uninstalled the IE8.
after the restart, the task bar didn't load and i got a message " iertutil.dll not found" i downloaded the file and paste it in C:\WINDOWS\System32
(I tried to paste it also in C:\WINDOWS\System32\dllcache. but it doesn't exist.)
After that the task bar still doesn't load but i get a different message "the ordinal 681 could not be located in the dynamic link library iertutil.dll"

Now i can basically work only from the task manager.
So far i tried the following and didn't succeed:

1) Re-install IE8, ( I downloaded the setup file from more than 10 defferent sources and in the prosses to install i get this message, "setup was unable to initialize. Please look at the logs C:\WINDOWS for more info.."

2) Uninstall SP3, (I tried 3 different ways, i keep getting a message "windows could not load the installer for keyboard. Please contact your hardware vendor...")

3) Restore to previous point, I tried with 2 ways
(open new task: %systemroot%\System32\restore\rstrui.exe) and
(safe mode with command prompt C:\Windows\system32\restore\rstrui.exe)
i always get this message "the ordinal 681 could not be loc....."

4) System File Checker ( task manager, open new task, sfc \scannow) the application opens but it doesn't run, i left it there for 3 hours... nothing.

I will appreciate any help,
GeoX

Answer:explorer.exe missing, iertutil.dll missing, the ordinal number 681 could not... e.t.c

I have the same problem, I'm going to try the old fashioned way to repair XP with the Windows XP install disk, I'll let you know if it works within a day or two, send me info back if you already know how to fix it please.

2 more replies
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Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:16-04-2016 01
Ran by SYSTEM on MININT-MKSO3KK (17-04-2016 22:49:06)
Running from D:\
Platform: Windows 8 Pro (X86) Language: English (United States)
Internet Explorer Version 10
Boot Mode: Recovery
Default: ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
 
ATTENTION!:=====> THE OPERATING SYSTEM IS A X64 SYSTEM BUT THE BOOT DISK THAT IS USED TO BOOT TO RECOVERY ENVIRONMENT IS A X86 SYSTEM DISK.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [tvncontrol] => C:\Program Files\TightVNC\tvnserver.exe [2179056 2013-07-18] (GlavSoft LLC.)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170280 2015-07-11] (Apple Inc.)
HKLM\...\Run: [IgfxTray] => "C:\Windows\system32\igfxtray.exe"
HKLM\...\Run: [Persistence] => "C:\Windows\system32\igfxpers.exe"
Winlogon\Notify\igfxcui: igfxdev.dll [X]
HKU\Titan\...\Run: [Air Display Support] => C:\Program Files\Avatron\Air Display\AirDisplay.exe [4189688 2013-12-03] (Avatron Software, Inc)
HKU\Titan\...\Run: [WinPatrol] => C:\Pr... Read more

Answer:lots of files missing and pc cannot boot saying acpi.sys is missing

gbe:
 
to the Bleeping Computer Virus, Trojans, Spyware, and Malware Removal Logs Forum.  My name is Phil and I am a trainee in the Bleeping Computer Malware Removal Study Hall.  If you would permit me to address you by your first name, I would prefer to do that since we will be working together.
 
I will be assisting you with your computer issues.  All of my proposed fixes and suggestions must be approved by a fully-qualified Malware Removal Team member or instructor.  This will delay response times somewhat, but I will endeavor to respond within a reasonable time, normally 48 hours after your last post.
 
I will need some time to review your FRST logs and consult with a Malware Response Instructor.   That could take a few days.  Once I have done so, I will post back with initial instructions.
 
Thank you and have a great day.
 
Regards,
-Phil

8 more replies
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like most have said on here about the missing file it keeps coming up
Windows root\system32\hal.dll. when i try going to system restore it also said
that i cannot continue with that action because my hard disk drive cannot be detected plz if any help i could really use a good walkthrough
 

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Hi, I am running XP SP2, I regularly scan for viruses,trojans,spyware etc. I have recently changed my broadband modem, installed a new HP printer and since then, (probably just a coincedence) I am having a lot of niggly errors.
First thing is my audio keeps shutting down. I need to go into services and start it every time I boot up. It all works fine after that. I am also getting errors regarding a missing firewall, this seems to happening only after installing PCtools anti-spyware. I am getting more pop-ups now and my computer becomes very sluggish every now and then.
Is there any way I can fix these problems? Should I post a HJT log?
Any help would be greatly appreciated.
 

Answer:Solved: Missing services and missing firewall

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I am not able to get any updates on my computer for Windows XP or Microsoft Updates.
 

Answer:missing gpedit.msc missing Windows XP shortcut

What is the version of your windows xp?
If you want to update your computer, open internet explorer. Go to tools then click windows update.
 

1 more replies
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Hello, I am running WinXP Home SP2. I have been trying to use the clipboard and can't find the file. I have visited many sites and all tell me the same. The clipboard in Win XP has become the ClipBook Viewer. As I was told, I did a
system check for all files and folders for clipbrd.exe..........
Even: %windir%\system32\clipbrd.exe Nothing.......
I am convinced that the file is missing and need to find a
download somewhere. I don't want to pay $60 for MS tech
support. Perhaps someone knows of shareware that would
have clipbrd.exe One site suggested a free download of
Word Perfect 12, because there is a clipboard in it, but I
was unable to download it. It might have been illegal
anyway. Any ideas guys ???
 

Answer:Shareware For Missing \system32\ Missing File ???

Put in your XP CD and do the same search but target your CD drive when it asks where you want to search.
 

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Hello,
I'm having a problem:

After installing a new programm and rebooting, the following probelm ocurred

1) the "all users" icons on the desktop and the "all users" programs on the startmenu are missing.

2) the desktop font has been changes to this awful typewriter style (I think it's courier or something). this font is now everywhere, in all the menue bars, it'sTHE standard font on the xp system.

3) i can't find the little icons, that have been on the logon screen, anymore

4) when i tried to change desktop>appearance, came an error message, that rundll32 is missing in system32
so i found one rundll32 file in the system folder which i moved to the system32 folder. i could use the desktop>appearance then but it didn't solve my initial problem.

5) i then got the tip to check the registry>group policies>nocommongroups settings, but it didn't help

does anybody have an idea????

Answer:Settings Missing, All Users Programs Missing, please help

Hello elcatire

Try the easiest options first

1.. Uninstall the program

2. Do a system restore to before you installed the program.

Do either of these help?

.

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When this first happened. AVG detected a thread. I moved it to the vault. Then weird stuff started happening. "My Computer" and many other start menu options were turned off (i fixed it in properties) Also registry editing and the task manager was "disabled by administrator". (i fixed this too)."

There was "VIRUS ALERT!" on the right side of my windows clock (I fixed this) but it stills shows next to time stamps like in AVG. Internet Explorer always pops up and wants to take me to download an anti virus thing. But I always close it. The virus obviously wants me to download something from their affiliates so they can make money.

Windows automatic update is disabled and I can't enable it again. It won't let me.

"All Programs" in the start menu is missing. Disk C is also missing in "My Computer". I can still get to disk C in "run" though.

When I first got this virus, there was popups always alerting me that I was under attack and trying to get me to download some anti virus software. I went into safe mode and used "smitfraudfix". Although it didnt work on everything obviously.

Here is my main.txt log:



Deckard's System Scanner v20071014.68
Run by Owner on 2008-07-12 08:31:26
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully c... Read more

Answer:IE Pop Ups - Missing C Drive - Missing All Programs in Menu and More

Hello and Welcome. Apologies for any delay in replying, but we have been rather busy lately.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

If you're not receiving help elsewhere, and still require assistance for this issue, and since it has been a few days since you first posted, please do this:

Run Deckard's System Scanner once more, and post it's log.

---------------------------------------------------------------------------------------------

Thank you.

1 more replies
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I seem to have lost some dll files from programs that came installed with xp from dell. I have also had problems with a missing or corrupt msn6.exe file. I cannot seem to find any of these on supplied disks. It asll happened after I upgraded Real Player which I have since removed but still have the problems
 

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i constantly get this message when trying to open video based programme mainly pal talk ive looked on various sites for downloads and done the download but it still persists to be a problem, i recently upgraded my direct x from windows update and before this everything was working fine im operating with windows 98 2nd edition and currently have no disk to format my pc wondering if there is any other option out there

Answer:avicap32.dll missing linked to missing export

I've been lucky (so far) with no probs on 2 98 pc's with D X9; but if it doesn't properly auto update previous v there could be probs. I don't think you can delete v9, so try installing v9 over itself and it may fix.

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Two Microsoft XP Professional Problems.

I. Get this error message every time I open Outlook-

The procedure entry point GetTextExtentPointI could not be located in the dynamic link library MSDART.DLL.​

_______________________________

II. Using Word, when I enter the commands "Insert -> Picture -> Clip Art -> Search", this error message appears-

Clip Organizer cannot complete the operation.

The specified procedure could not be found.
Error Code 0x8007007F​

_______________________________

I have removed and reinstalled the entire Office package twice, hoping to resolve these problems. I also punched up the "change" button on the Add/Remove Programs and tried to detect and repair errors in my installation.

All to no avail.
 

Answer:Missing Outlook .DLL & Word Clipart Missing

babynyc,

See if this helps, http://support.microsoft.com/default.aspx?scid=kb;en-us;884424

You may have to use Method 2: Install MDAC to fix both of the errors you are getting. But try the first one just in case.

Steve
 

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Ok so i was told to make my own thread so ill try to go thoroughly through what ive done, I will keep this 100% updated %100 for anyone else searching for the similar problem. PLEASE READ 1st BEFORE TRYING ON YOUR COMPUTER, might learn from my mistakes if there is any. Original problemsYesterday got 21 popups saying error and would come back 5 min after you close them.Got something saying "Remove Windows 7 Recovery" and "system scanning" wouldn't close EVER."User account control" kept asking for permission and i kept denying, had to quickly click off screen on a web page to get it to stop asking.Desktop was blank and blackStart menu was empty, everything missing, task bar all unpinned also.What ive doneWent to use advira, asked to update so i figures why not quick so it does better, well not sure if that has anything to do with it but i was unable to "system scan" yet i could still (right click a folder and scan with advira) So i looked what to do online since all i could do was still go on line thankfully, and i found this http://malwarecrypt.com/index.php?PHPSESSID=90bf089d22c8a9369b9d7d8731e89d83&topic=61.0 basically saying to (3 - Empty Temp Storage.) so I did Then found this place shortly after and Downloaded AVG 2012 and used it"Object name";"C:\Users\Jeremiah\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8EMY7BH9\gfwlivesetup_... Read more

Answer:Black Desktop, missing all icons, malware, start menu missing icons, programs all empty

I went through this same thing. The folders that say empty...are they light rather than normal? If so you didn't change the setting for files and folders correctly (I did the same thing at first) Open up windows explorer (my computer, etc) click on organize, then go down to folder and search options:

On the first tab (general) under navigation pane make sure "show all folders" is selected.

Then go to the next tab (view) and make sure those settings are correct, select the radio for "show hidden files, folders and drives" and make sure all your other settings are the way you want them.
I got mine from clicking on a link to a website I'd never gone to before and then what i thought was adobe told me that I needed to update my flash player to view the content on the page, I clicked ok and it took over my computer with the same exact things you're talking about.

5 more replies
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Greetings everyone.  This is my first time posting and I'm not too computer savvy, but I have a problem with my wife's laptop.dell inspirion running on windows xpProblem started with the following error message:*Windows could not start because the following file is missing or corruptWindows root>system32/hal.dllPlease re-install a copy of the above file*I tried booting in safe mode, but no luck.Doing some research online, I may have made the problem worse.I entered system recovery mode?  got to c: windows>I believe used something along the lines of:expand d:\i386\hal.dl_I think I then typed c:\windows\system32\hal.dllwas asked to overwrite and I said yes.New problem now occurs.*NTLDR is missingPress Ctrl+Alt+Del to restart*I hit F12 and chose to boot from xp disc.I receive message, "hit any key"I do this, computer then says "checking setup", screen goes blank and then nothing happens.Your assistance with these problems is greatly appreciated.

Answer:hal.dll missing and now ntldr missing problem

So you can't boot from the CD?Is it possible you can try another one?

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I'm using an HP laptop, Windows 7 ultimate 32 bit. I recently attempted to use a little webcam that I had installed, only to be told that it couldn't be run until I upgraded to IE9. I did that, and then started getting messages about "the program can't start because iertutil.dll is missing from your computer. Try reinstalling the program to fix this problem." Another message that repeatedly appears has to do with hpqtra08.exe system error. I get this iertutil.dll message over and over and over again -- I'm able to do other things with my computer (scanning slides, for instance, and creating files). I tried to download TSG SysInfo, but I can't find it anywhere (I requested that it be saved, but I don't know where it is.) I don't even know where to start here; I'm reluctant to do one of those registry scans and then be told that I need to buy some program to fix it. Is there anyone out there who can help me muddle through this? My Quicken file won't open, of course I can't get into IE, and Firefox continually goes into a long spin where I eventually close it thru ctrl/alt/del because I'm unable to shut it down.
 

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I am totally baffeled with my problem.

I know files and folders are on my computer. When I go to the path they should be they do NOT show up.

For instance
I go to my computer
click c:\
I am looking for the directory "Documents & Settings"
It is not there.

I try using the cmd and use dos commands to check for the directory and it IS there. I tried the "unhide" files and folders thing and it didn't work. I also tried while in dos mode the attrib -h *.* and that didn't work.

this is causing a great problem because the file path that i am looking for
contains the conversions files and folders of converted and burned movies and as a result is taking up a lot of space that I can't get at to delete.

the path I am trying to get to reads:
c:\documents and settings\J\My Documents

It's there when I seek it out in the DOS mode, but "NOT" there when I use any explorer mode under my operating system, Windows XP sp3

I looked around in the forum here and can't seem to find a solution that fits this.

PLEASE if anyone got a solution it would be appreciated.

Answer:Missing Files & Missing Folders

Let's start by finding J.

Click start, search, enter J in the search field and go.

Is it found?

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I recently downloaded a wallpaper calendar and it messed up my computer so I deleted it and I am not sure if I deleted anything else and now when I right click a icon on my desk top or try to open certain files in documents it gives me this This program requires the file advrcntr3.dll which was not found on this system

I tired to download the file for it and all it does is ask me to scan my computer and then tells me to pay to fix it..I am not sure what the heck to do any suggestions?
 

Answer:missing advrcntr3.dll file missing

Do you have Nero installed ? or did you have Nero installed ?

try reinstalling Nero
 

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The following value in the .SIF file used by setup is corrupted or missing.
Value 0 on the line in section {Source Disks Files} with key "SP2.Cab

Answer:ntldr is missing.SIF File Missing

Hello, get hold of your windows XP cd, then insert this, press r to access recovery console, then choose installation and type chkdsk c: /R.

If you cannot acess the CD make sure that it is booting first in the BIOS and also you could try a repair isntall.

http://michaelstevenstech.com/XPrepairinstall.htm

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Recently I've been getting some strange error messages when installing game betas and demos. Here's an example: In the Crysis single-player demo, when I double-click the .exe file that starts the 64-bit version of the game, I get the following error:

The application failed to start because d3dx10_34.dll could not be found. Reinstalling the application may solve the problem.

I have this driver on my hard drive in several locations, including the windows/system folder, the windows/syswow64 folder, and even in the Crysis folder where the 64-bit .exe file is found. Double clicking the Crysis icon in the Games Explorer folder generates the same message, but running the Crysis demo in 32-bit mode works correctly.

I had this problem with Halo 2, but downloading the missing drivers solved the problem; this is why the files are already on my hard drive. The error recurred with the Hellgate: London beta software. I tried reinstalling Hellgate and Crysis, but this did not solve the problem.

Someone on the Crysis forum suggested downloading the November DirectX package, but according to the description, this download is only for DX9.0c and below. Would this actually help me? Does anyone out there have any other suggestions? The 32-bit mode does work, but I have a 64-bit processor and Vista64, so I'd like to take advantage of my hardware.

Thanks in advance for any help you can offer.

Answer:Missing Drivers That Aren't Really Missing

You need to install DirectX. the re-distributable version I got supports everything including Vista x64. It is funny how DX10 does not seem to have DX9.

4 more replies
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hello all for the first i have the problem of ntldr is missing and maybe some of the question are answered in someone thread but then i encounter this problem
WINDOWS COULD NOT START BECAUSE THE FOLLOWING FILE IS MISSING OR CORRUPT:
<WINDOWS ROOT>\SYSTEM32\HAL.DLL
PLEASE REINSTALL A COPY OF THE ABOVE FILE.
what is this
this happen when i try to run a recovery console for winxp pro
something like copy ntldr and ntdetect.com

is there any one who can help this problem

i really appreciated it
thank you

Answer:ntldr missing and hal.dll missing and corrupted

http://support.microsoft.com/kb/314477

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I ran System Mechanic last night and this morning I rebooted to make the changes stick.  When I rebooted my coputer said NTDRL is missing.I went here http://tinyempire.com/notes/ntldrismissing.htm and downladed the fix but my luck - 1. Windows could not start because file "<Windows Root>\system32\hal.dll was missing or corruptI tried reloading Windows Xp Home again (thinking maybe something changed since the last time I reloaded Windows this morning.  Now it says Setup could not read the CD you inserted, or the CD is not a valid Windows CD. Wel, it's the replacement Cd they sent me when my burner ate the old one! I can get into safe mode and until now I cold get into Window Repair.  I did copy i386/ntdetec and i386/ntdecect.com into C, but the firect I overwrote and it couldn'd do the second.I could scrub the drive with System Mechanic but them I would loose the 30 or so movies I downloaded that have been wating for the RMSd Lasonic hard drive to return from RMS status.  I would really not like to lose all those.     So what do you thing?  Is there hope, or do I scrub and start all over? Sandy in FL

Answer:NTDRL is missing / hal.dll was missing or corrupt

If this is a single partition/single OS system and you can boot to a recovery console, enter the following and hit enter after each line:attrib -h -r -s c:\boot.inidel c:\boot.inibootcfg /rebuildfixbootYou may need to use the 6 diskette boot set.Please throw away System Mechanic and other such destructive weapons.

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After installing Opera browser, each time it starts, message comes up saying Msimg 32dll is missing, please install from ME instalation disc.Never had Windows ME, so will it work in 98se, and where can i get it from as i don`t have disc. Do have windows 98 install disc.This system IBM 300 gl desktop.Pentium llreformated/new install of win98sebanshee graphics card.seems to be working fine except for this missing file. Have spotted a referance to this posted by Broni but can`t find it. any help would be much appreciated guys.

Answer:missing MSimg 32dll /missing

search the computer for that .dll and then search the win 98 cd for it...if ya find it copy it to where ever it was supposed to be.

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I reinstalled windows xp home edition from a cd at work because i lost mine, and i used the driver cd's from a computer from my work, to the best of my knowledge i should have everything i need. However im missing my ethernet controller, multimedia audio controller, sm bus controller, video controller (vga compatible). iv downloaded like 30 different supposed drivers of these types from various sites and transfered them to my computer via burnt cd and only my vga has been fixed. As you can guess without my ethernet controller i have no internet acces plz help. Im using a laptop right now trying to fix my comp . The computer im trying to fix is windows Xp home edition, dell computer, dimension 2400, pentium(r) 4 cpu 2.53ghz, current windows is version 2002 service pack 1. i know alittle about computers if you need more information tell me what you need and how i can get it ty.
 

Answer:4 missing drivers missing after reinstall help

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Hello

Here we go:

Symptoms: On start screen, the icon images do not load and computer hangs. Occasional BSOD.
After a few restarts computer runs fine and as long as it passes that start up spot.

I recently did some 'housekeeping' on the pc and removed many old programs,files,folders etc...

Malewarebytes Pro scan: 0 infections
Sptbot S&D scan : coupon bar (however I installed that)
Avast Interent Security scan : 0 infections

I had run a Hijackthis to look around (but I deleted nothing) and saw a bunch of "(File missing)" after the strings. Didnt know if this is an issue...

Also, on the GMER I could not check off a bunch of the boxes as they where greyed out. The reults was "GMER HASNT FOUND ANY SYSTEM MODIFICATIONS"

Thank you

DDS:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Steve at 10:03:05 on 2012-03-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8190.5972 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system3... Read more

Answer:Missing Icons - Missing Files

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the runn... Read more

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My setup had an MBR issue a few days ago after installing Skyrim. I was unable to repair it using the windows 7 instal disc. I tried the automatic fix as well as bootrec.exe. After giving up and reinstalling a fresh windows 7, my rig has not been starting up properly. It insists on waking up from sleepwhen it was shutdown, i.e. Not sleeping. Well after a few days of this with no other problems, bootmgr can't be found again. Now, when I load the repair disc, it can't find my OS to even try a bootrec.exe on. But, when i go to load drivers the explorer window allows me to browse my c:/ drive and the installation is there. Any suggestions? I would prefer to fix rather than reinstall due to a symantec DRM issue. Thoughts?


Windows 7 is on a 60 gb raid 0 setup (I know, i know, i deserve this for running raid 0)

Answer:Missing MBR and missing OS after sleep problem

Have you tried resetting the RAID? You should backup your data first using PartedMagic and its drive mounting tools. Let me know if you need help doing so.

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I have a refurbished HP Pavilion dv6700 (dv6809wm) dated 2008 with Windows Vista Home Premium. It had every form of DVD burning software installed (not by me) - Nero (not supported by Vista), Alcohol 120, MagicIso/Disc, and one other that I don't remember. Most were expired trial versions. I unstalled them all. Now . . .

My optical drive is nowhere to be found. Not in Device Manager, My Computer, Computer Management/Services (they were here earlier), nada.

I have read the forums and have tried all the CD/DVD fixes. There are no upper/lower filters. I have tried Matt's fixit, DougKnox fixit, the registry merge fixit from this site. Nothing has worked. I rolled the thing back to factory specs using System Restore. (No disc, backup partition drive). I have reinstalled all the updates including SP2. The cdfs.sys file is nowhere on the computer and I cannot determine how to get another.

The drive appears to work, I hear it start everytime I boot the computer, put a disc in it, etc. nothing but startup noise.

Can anyone help me? Thank you much :confused
 

Answer:Missing Cdfs.sys - CD/DVD Rom drive missing

1.Downloaded cdfs.sys to your system32 folder within the Windows folder. [c:WINDOWSsystem32]
2.Click on the Start button, then click the Run... option
3.In the "Open" line, type the following (without quotes) "regsvr32 cdfs.sys", then click the "OK" button.
4.If the installation was successful, you should see a message saying that your file was successfully installed/uninstalled.

http://www.clacn.com/phome?phome=Do...0&pass=9089e6e2d4cb48932d130bea362a8302&p=:::
 

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First I would like to say greetings everyone. You were very helpful with previous computer problems. Hopefully, you can help me with this one as well.
My wife's computer started with one problem, but I may have created another problem attempting to fix the first.
*
The first problem:
Windows could not start because the following file is missing or corrupt
Windows root>system32/hal.dll
Please re-install a copy of the above file
*
I have the xp disc, but I could not boot in safe mode.
I entered the repair mode, and tried something like the following:
expand d:\i386\hal.dl_ I received a message saying it had been expanded.
I think I then typed something like c:\windows\system32\hal.dll
when asked to overwrite I said yes.

*
The second problem:
NTLDR is missing
Ctrl+Alt+Del to restart
*

I hit f12 and choose boot from xp cd, the computer says it is checking setup, but nothing happens.

Any help would be greatly appreciated.

Answer:Xp Ntldr Missing And Hal.dll Missing Problem

You could have a look here for your NTLDR problem.Syler

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I've sneakily installed a game Rome Total War on my work computer many times, but now this error keeps returning.

I'm trying not to create a duplicate thread however my first attempt at seeking help was immediately shut down by Cookiegal who assumed my work computer was at an establishment which had either a supervisor or IT department that I had not thought to contact first.

I'm including screenshots of my computers basic info, the error message, and the current location of the missing mss32.dll file.
 

Answer:Computer says missing Mss32.dll when its not missing.

Your previous post was closed because an administrator told you we will not help with work computers when you appear to eb bypassing their restrictions
you stated that you "sneakily installed a game Rome Total War on my work computer"

This is closed
do not start new threads about this again
 

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Website refused Forum "New" for Windows 7; Toshiba Satellite is XP also. After a Yahoo Ad to boost a PC slammed into my machine, then did not respond over ridding them, I have now an across-the-lower-screen total set of pop-up signs of a MISSING MODULE that
includes these gone, making a loud wire noise/closed file noise also:
Beginning all the same as: C:\Users\Lynn\AppData\Roaming\ridret.dll,

List on ends: ridret.dll, enlex.dll, scwbro.dll, btrapi.dll, dertig.dll, cplec.dll, udpapy.dll, wsmsht.dll, hwbie.dll, ladmge.dll. I must replace this module. Even though the slam-scam PC scanner (I use Windows Defender and AVG and Malware regularly) called HealthBoost did offer to assist, the many problems related remain and no further assistance was offered, and my scan scheduler became turned off/non-operating except by manual turn-on. How do I replace this module? Thank you.
 

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I've sneakily installed a game Rome Total War on my work computer many times, but now this error keeps returning.
I've included screenshots of my computers basic info, the error message, and the current location of the missing mss32.dll file.

PLEAZE HALP
 

Answer:Computer says missing Mss32.dll when its not missing.

Well since it's your work computer ask your Supervisor or IT Department. I'm sure they'd be happy to help.

Since this is not something that we will assist with I'm closing this thread.
 

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I am using a photographic program "Shutterfly". Lately when I click on the desktop shortcut I get an error message which reads"The QT.dll file cannot be located."
Going to Search it tells me that it is in another file. However, when I go to that file I don't find it there. What gives? Chuck Wilmot
 

Answer:(Resolved) Missing .dll file not missing!

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i have windows xp pro and have lost an icon in the taskbar. the icon that i am missing is the "show desktop".no matter where i look i can't seem to find out how to put it back. any haelp would be greatly appreciated.
 

Answer:missing shortcut missing in taskbar

Open Note Pad. Copy and paste the following to the Note Pad. Save it as Show Desktop.scf (Note the extension scf). Next drag and drop it onto the Quick Launch bar and your problem should be solved.

[Shell]
Command=2
IconFile=explorer.exe,3
[Taskbar]
Command=ToggleDesktop
 

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I was down loading new driver's for my HP computer and it was going along doing it's thing and then I get this message. I went into msconfig and services where the Installers are but could not see a Windows Installer. Yikes.

Help please & thankyou
ebrena

Answer:Missing Windows Installer-How does it go missing?

Originally Posted by ebrena


I was down loading new driver's for my HP computer and it was going along doing it's thing and then I get this message. I went into msconfig and services where the Installers are but could not see a Windows Installer. Yikes.

Help please & thankyou
ebrena



What were you downloading and did it finish or hang the download?

Ken

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Hello to all!

I'm new to this forum and obviously i'm not sure if this is the right place for starting and posting this thread.

Since i'm pritty desperate i'm going to explain the best i can what is really happening and how it all started:

since a few days ago i was noticing that a few files, specifically mp3 files are missing from my music collection. I managed to recover the missing ones and transfer the whole collection to a new drive without issues. Today i've found that some recently downloaded files, including several mp3's where missing again from the new HDD. I started to look around the internet abut the problem and what could be the reasons that causes my files to "vanish" from my HDD. As i was reading, i stoped at one thread in other's site forums that related to some "security" and "user privileges" issues in Win 7. I then tried to "fix" the problem but noticed that the files where still missing.

Next thing i tried was looking for the missing files in some AppData subfolder named something like "virtual backup" or something. That was the last time i saw the "user" folder and the last time y accessed my local drive. Turned out the folder just dissapeared from the screen after a short "access denied" dialog box (error). After that, all of my desktop icons dissapeared and my c: drive went like it's empty and can't be accessed, still i can see the drive lying there and every time i run a virus ... Read more

Answer:Missing files, missing "user" folder, can't access local drive

Viruses do things like that. The scenario sounds familiar. Scan with Malwarebytes. The free version is good enough.

http://www.malwarebytes.org/lp/lp4/?utm_source=bing&utm_medium=cpc&utm_campaign=search-brand-us

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I have a HP Pavilion dv6707us Entertainment Notebook PC. I was using Home Premium 32 bit Vista but I did a clean installation with Home Premium 64 Vista. I downloaded and installed all the drivers from HP?s site for 64 Vista. After clean installation I am facing the following problems.1. Realtek HD Audio Manager is missing from Device Manager.2. Advanced tab is missing from BIOS.3. CD/DVD drive is not reading media.? Installed the latest Realtek driver. Its showing in control panel. But not showing in device manager. When I checked in Device Manager sound, video and game controllers only conexant audio is there realtek is missing from there.? Now I am unable to use my external mic and internal mic volume is very low.? Looked into few forums there I found I need to enable my on board audio in BIOS but when I checked into my BIOS there is no ADVANCED TAB .My system details are :-Operating System : Windows Vista Home Premium SP 1 64bit
Ram : 2 GB RAM
Graphics : Nvidia GeForce Go 7150
System Model : MCP67
System Type : x64 Based PC
Processor : AMD Athlon 64 X2 TK-57 dual-core processor 1.90GH
BIOS Version : F.32
SMBIOS Version : 2.4
Please please please help me??.

Answer:Realtek HD Audio Manager missing from Device Manager & Advanced Tab missing from BIOS

I have the same OS and use Realtek. The only Realtek shown in Device Manager, Sound.... is the Realtek High Definition Audio. Are you sure you installed the 64 bit driver? The driver I have is 6.0.1.6873.

In Control Panel, DVD/CD-Rom drives, is your drive shown? Are there any problems noted?

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I have windows 7 X64 and Office 2003 Sp3 with latest patches installed. I had to roll my machine backwards to a previous date and it was succesful. Afterwards, I went to Manage, event viewer and noticed that Office diagnostics and Office sessions were now missing in event viewer under manage.

Is there supposed to be Microsoft Office Diagnostics and Microsoft Office Sessions in Event viewer? If there is, how do I get it back in event viewer?

Any help would be appreciated
Thanks
 

Answer:Missing office diagnostics and sessions missing in Event Viewer for Office 2003

Office Diagnostics and Office Sessions are added to the Event Viewer with Office 2007.
Earlier versions of Office do not add anything to the Event Viewer.
 

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I had to do a clean install on my eMachine Model T3418. Installed IE8sp3 and all updates. I have tried to connect to our network router, the light is on when I plug into the network port but no connection gets established. Currently using WiFi to connect to internet. My Device Manager is showing yellow question marks for all of the above listed components.
1. PCI\VEN_10DE&DEV_02698SUBSYS_60061509&REV_A1\3&2411E6FF&0&AD
2. PCI\VEN_14F1&DEV_2F20&SUBSYS_200114F1&REV_00\48DC268A3&0&3880
3. PCI_VEN_10E&DEV_0264&SUBSYS_60061509&REV_A2\3&2411E6FE&0&51

I know the last is an nVidia driver. I found a software program called Driver Finder that identifies my drivers and will give me the drivers to update and download but not how to do it. Can anyone please help?

Answer:Missing Pc Bridge Device-PCI Simple Common Controller and missing SM Bus Controller D

Hi

Start with downloading and installing the Chipset drivers from here:
Downloads & Support Documents - Desktop / T Series / T3418

Once done let us know if there are anymore yellow question marks in Device Manager (as well as their VEN and DEV IDs).

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I have a HP Pavilion dv6707us Entertainment Notebook PC. I was using Home Premium 32 bit Vista but I did a clean installation with Home Premium 64 Vista. I downloaded and installed all the drivers from HP’s site for 64 Vista. After clean installation I am facing the following problems.

1.     Realtek HD Audio Manager is missing from Device Manager.

2.     Advanced tab is missing from BIOS.

3.     CD/DVD drive is not reading media.

Ø   Installed the latest Realtek driver. Its showing in control panel. But not showing in device manager. When I checked in Device Manager sound, video and game controllers only conexant audio is there realtek is missing from there.

Ø   Now I am unable to use my external mic and internal mic volume is very low.

Ø  Looked into few forums there I found I need to enable my on board audio in BIOS but when I checked into my BIOS there is no ADVANCED TAB .

My system details are :-
Operating System        :           Windows  Vista Home Premium SP 1 64bit
Ram                             :           2 GB RAM 
Graphics       &... Read more

Answer:Realtek HD Audio Manager missing from Device Manager & Advanced Tab Missing from

Did you allow HP to scan for missing drivers?
 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3648475
 
If your BIOS is missing a routine HP section...I'd start thinking "CMOS/RTC battery".
 
Loois

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