Computer Support Forum

Windows 10 can not recognize the Simpletech's Simple Drive.

Question: Windows 10 can not recognize the Simpletech's Simple Drive.

"Simple Drive" is a USB connected mass storage device. Mine is a 400 GB drive.
It works fine in Win XP but not Win 10. Neither XP nor Win 10 showed a device driver has been installed.

Google can not find a site that has the driver.

Any help? Sure appreciated.

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Preferred Solution: Windows 10 can not recognize the Simpletech's Simple Drive.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I recently transported my external 1TB Simpletech drive to a friends house to transfer some .avi files.

When i returned home and re connected to my computer the drive wouldn't be detected "J: is not accessible. The File or directory is corrupted or unreadable.

I found a good recovery program. Power Data Recovery 4.1.1 it is fairly fast depending on the amount of data recovered. At least i can reformat and see if it happens again. If it does I will be taking it back

You can find the software on torrent sites if you don't want to pay for it

Answer:possible to recover data from simpletech hard drive that computer won't recognize

You can find the software on torrent sites if you don't want to pay for it Click to expand...

It is against forum rules to discuss torrents or P2P file sharing, sorry.

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Hi. I have an external drive Simple Tech, Simple Drive model 96300-41001-011 which i have not used in a while. it should have the drivers built in but when i plug it in it runs but does not appear . Simple Drive does not appear in COmputer. I plug it into my Sony G11VN pc running Vista Business sp2. The usual window pops up “windows needs to install driver software for your Simple Drive” – I click “locate and install driver software” but it does not find it. I have looked for the driver on the site of Simple Tech which is now but I can’t find it.
Have tried to plug into MacBook which also runs windows with no luck.
Any ideas? Where can I find the driver?

Answer:simpletech simple drive 250gb drive

thanks for reply Jock1e.
no it does not appear in my computer and yes there is a yellow ! in devise manager. i have tried updating driver but it can't find the the driver and have tried disabling/enabling and also uninstall/reinstall. no luck. aslo does not appear in Disk Management

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i just recieved and RMA External USB hard drive. last night, and every night before since i got the thing, it worked great. today i resume windows and look for the drive. it's not there. i replug in multiple ports. nothing. i then rebooted with it still plugged in. nothing. rebooted with it not plugged in and then plugged it in when se7en booted. nothing. the light on the drive is on, so it's pulling power from the computer. i checked disk manager, and it's not there, and there is not confirmation sound when it's plugged in, probably because it's not being recognized. lost here.

please and thanks.


Answer:simpletech 320 won't recognize.

ugh. unplugged the drive from the wall, and then plugged it back in. recognized immediately.


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There is in regards to my SimpleTech portable hard drive and My new Dell Inspiron N7010 17R which has windows 7. It tells me that it can not recognize the device when I plug it into my USB port. It works great in my Dell Inspiron that has windows XP and my Lenovo at work that also runs windows XP. I have tried another laptop at my place of employment that has windows 7 on it and I get the same error message on that machine also. It has to be a conflict with the SimpleTech 250gb and Windows 7.
Your Help is very much appreciated!!

Answer:simpletech 250gb external hard drive & windows 7

Hi and welcome to TSF please try here to see if there is something at the support site for your drive to work with win 7

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Howzit everyone. i have a simpletech 160GB hard drive that works when i use a regular Mini 5-pin USB cable, but when i plug it in with a brand new high speed 2.0 mini 5-pin USB my windows Vista home premium 64-bit operating system doesn't read it. However i does get power to it because the light is on and it sounds like its trying to spin but it cant. Kinda like a little tapping noise at one second intervals. There is also a power plug in for the portable hard drive. would it work if i gave the portable hard drive its own power supply? Thanks for all the help in advance.

Answer:SimpleTech Portable drive

I'd say try giving it its own supply first. May not be getting enough power from the USB port.

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I have the Simpletech SimpleDrive Mini
and I've used it for a while, and it's worked great. I probably haven't tried to access it in a month or two, but the other day, when I tried, my computer shows that it's found new hardware, and shows its a disk drive, but when I go into My Computer to find it, it is not there. I don't want to take it to anyone, because this is what I've stored my personal banking info on, and numerous passwords, to keep them from falling into the hands of those that share this computer. Is there anything I can do?


Answer:Simpletech 4GB drive not accessible

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I have a 1TB SimpleTech by Fabrik external hard drive, bought around September 2009. My pc was rapidly running out of space, so I have bought the hard drive to store our photos, music, etc. I moved them over, and then deleted them from the computer... I should've backed up the files somewhere else but I didn't,.. and so many of my files were only located on this external hard drive.

A few days ago, I disconnected the drive from the laptop and when reconnected it again the drive start to spin and you can hear a click noise that stops after a few min, but the drive does not show up neither in disk management or in explorer in xp. After running the windows xp error check utility gave me only bad sectors, but no chance to see the files, even more a message came up that "the drive is not formatted, do u want to format now?"

After a few restart it isn't clicking or anything and is just making the regular sounds, the drive is spinning but is still not being recognized up at all ..

Is there anything what I can do or all my data gone?? Any help is greatly appreciated.

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Hello, im about to buy a Simpletech 160GB external hard drive, but i need to know two things, and excuse me for use this space, but im from a country were the stores may not necesarily try every product they sell, and the sellers are allowed to answer "It should..." instead of a yes/no or more detailed answer. So here it goes.

I wanted to know if this hard drive have any problem with XP, ive read that theres some problems with Dell desktops, and some XP HOME editions. So i dont really know if its just a configuration problem or something bigger.

And does it works like a USB memory? I mean, can I open my explorer and see all my files in the HardDrive and even manipulate them? Like from Folder A to Folder B for example, if both folders are in the same Hard Drive

Thanks for your help!!!

Answer:If you have a Simpletech external hard drive I need your help!!!

This is just a generic USB connected hard disk. It should work without any drivers for ME/2K/XP. Yes, it appears just like any other disk in My Computer, and you can manipulate files/folders just like any other hard disk. I can't imagine why XP-Home would have any issues with the drive. USB support is identical in XP-Pro and XP-Home, it uses the same software modules.

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I have a 4 GB simpeltech USB disk drive. When I connect it to a usb port it is recognized and works fine. When I disconnect it my PC always shuts down. Is there any way to avoid the shutdown?

Answer:unpluging simpletech 4GB USB drive causes shutdown

Give this a try, sometimes corrupted parameters in the registry will cause that. This will remove everything and allow Windows to rediscover the hardware when it reboots.

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- cut after this line --------------------------------

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

-------------------------- cut before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

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My SimpleTech External Hard Drive actually mounts and can be seen on my PC.

But when I click on the icon to go into the drive I get an error message saying, " Not accessible, the file or directory is corrupt and unrecognizable."

Tech Guy please help me. I have Tons and I mean Tons of music on the drive and it will all be lost if I can't figure a way to recover it.

Any ideas?

Answer:SimpleTech Ext Hard Drive Corrupt

Remove the drive from the enclosure. Set the drive as master. unplug any optical drives you have and run it as a single drive on that IDE channel and see if you can access the data.

You could also set it as a slave and run it with the installed hard drive on the primary IDE channel but by running it as a single drive on the secondary IDE channel you avoid any potential conflicts.

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I have a 1TB SimpleTech external hard drive, which I have had for a few months, without any major problems. Just last night, my laptop (an Alienware with an XP OS) blue screened. The laptop came back up just fine, no problems. However, the hard drive which was attached at the time (though not in use at that very moment) has not.
My laptop recognizes that it is plugged in, claims it is working just fine. It says the same amount of space is being used as it was prior to this incident. However, going into the hard drive, all I see are a shadowed System Volume Information folder and a Recycler folder. The first inaccessible and the other empty. I can save anything new to the hard drive, however, the 652G of information is nowhere to be seen. None of my files can be found. Even taking the hard drive elsewhere does the same. Not changing the drive it's attached to. Not uninstalling and reinstalling software and doing everything except reformatting (which I am doing everything possible to not have to do as I don't want to lose the information). I have run scans on it and everything is clean. Even my computer which is a vile thing that is desperately trying to tempt me into hacking it up with a knife for lack of a gun to shoot it with.
If anyone. Anyone at all, has a suggestion as to what I can do to fix this poor thing, it would be greatly appreciated. As that is a terribly large amount of information to have to lose......
And hopefully I placed this in the right area. If ... Read more

Answer:SimpleTech External Hard Drive Mystery

I had a similar problem with the same drive except that in my case it suddenly just refused to be recognized on any computer; it would power up and then nothing.

I deleted all the usb devices from device manager and let them reinstall, then after various rebootings etc. it suddenly sprang back into life; not quite sure what fixed it in the end. Maybe it was the laying on of hands

In your situation I would strongly advise you not to write any (more) files to your drive; if any of your data is still intact you will probably be destroying it!

You should run some data recovery software on the drive; not sure what to recommend, try google.



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Can some one help me? I am tring to get the external hard drive to reconize on the pc. It is a simpletech 500gb and the computer is a dell inspiron b130. It worked on XP but now that i upgraded to vista it wont work. I called simpletech and they told me that the USB ports must not be working. I know that this is wrong because it tries to install the drivers and it says that it cant find them. I tried the fix that was posted in the earlier threads and i could not uninstall the USB controlers. For some reason when i went to uninstall them they would reinstall. I dont know where to go from here and am getting frustrated. Any help would be great. Thanks!!

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My internal CD-DVD drive worked perfectly on Windows 7 until I upgraded to
Windows 10. if I insert a CD nothing happens. The drive isn't shown anywhere when viewing drives of the computer. Also, my backup drive E: isn't recognized either.
My Seagate manager tells me that no drive is connected.

Answer:Windows 10 doesn't recognize CD-DVD drive nor Seagate backup drive

Open command prompt and type "diskmgmt.msc" and press enter. Under disk management, do you see your CD drive and your E: listed without a drive letter?
Please register and answer these questions for someone to assist you better.

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I've been looking all around the internet for 2 months for my answer, yet I haven't been able to do this. It seems simple to me. Why can't I find an answer for this question...

How do you re-format the C drive?

It seems at least simple to me. That's all I want to so. I have two paritions, C and D. C is my system partition, and install Windows XP Pro on it. That's all. In XP setup, it will not let me format it, so to me in theory, I'm at a dead end. So I've installed XP on the C drive three times, all in the same folder, and now it has taken up 10 GB (why?) of space when it only should take no more than 4.

Answer:Simple question, not so simple answer, reformat C Drive

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I recently installed windows 7 home premium 64 bit, previous OS was Vista home premium 32 bit. My desktop is an HP pavilion d4650y.

I have the OS loaded on my main HD which is a SATA.

HD & DVD drive worked perfectly before on vista. I tested both devices on another pc with XP and they work fine. I've triple checked the connections but still the devices are not recognized by win7. I've also tried renaming the HD & changing the drive letter, but still no luck.

Both drives are connected to a PCI E card, and are set to cable select, on separate cables.

In the BIOS both drives show up.

In disk management they do not show up at all.

My HD is a western digital 250 gb EIDE, and the DVD drive is a IDE Pioneer DVD burner (secondary disc drive).

Any help would be appreciated.

Answer:Windows 7 won't recognize IDE Hard drive & DVD drive

What drivers did you install? Did you install the necessary drivers for the PCIe card?

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My BIOS can recognize my DVD drive but when I go on windows, disk management won't recognize the drive.
Neither will device manager. There isnt even a section for DVD drives in device manager unless I install daemon tools then it will only show the virtual drives.
But my BIOS shows the dvd drive and I even installed windows 8 using a cd.
So I know the drive is plugged in and working.
Windows 8 just doesnt want to recognize it.
I tried installing the drivers for it from toshibas website. All that did was make my computer run automatic repairs and then made me restore my computer.
So I dont really want to try that again.
When I show hidden folders and files and drives then Windows explorer will show Removable Disk D:
But when I put a cd in nothing happens.

Toshiba Satellite L355D-S7829

Answer:Windows 8 won't recognize DVD drive?

Removable Disc D: is Daemon tools virtual drive.
Try the Microsoft FixIt: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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I have an older model Western Digital 1 TB external hard drive.

The model and serial are as per the attached image.

I can't get my Windows 10 computer to recognize the drive.

I have two more recent Western Digital external drives, and the computer recognizes them with no difficulty.

Any suggestions?

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I'm running windows xp pro on an Athlon XP 3000+, Chanitech 7NJL6 NVIDIA Socket A ATX Motherboard. I have both a Panasonic LF-D521 Dvd burner and some type of generic 52X CD burner.
I used both CD drives to install windows and office and all that stuff, but didn't put in the CD drivers yet. I didn't use either drive for a few days and I noticed that Windows is not recognizing them at all. On My computer neither drive is listed. When I put a CD in and try to boot off them nothing happens. When I disable the driver and reconnect them, windows detects them but I get this message in the device manager 'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)' I have the drivers on CD, but of course I can't get them off of it.
Does anyone have any ideas of how to fix this problem?
Glenn Smith

Answer:Windows won't recognize my CD or DVD drive

Yes. Open up device manager. Look under CD/DVD drives and find the model numbers. Search on Google for the "firmware" you need for that model number.
Download the firmware and update as neccessary.

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I was trying to back up my files on DVD's using Norton. Got error message that says windows cannot recognize the drive. I went onto Norton's chat room and the tech remotely tried to fix it and said the problem is with windows, not Norton. How do I correct this problem? I wanted to back up all of my files and it the drive cannot be accessed.

Other than that, the drive does play DVD's. It is just the windows interface that is the issue. Help would be greatly appreciated. I do not want to risk losing all of my files.
Thank you.

Answer:Windows does not recognize DVD drive

Right click on MyComputer. Select 'Manage'>Disk Management. See if the drive shows up there and assign a drive letter to it.
If that doesn't work right click on My Computer>Properties>Hardware>Device Manager>Dvd/Cdrom Drives.
Right click on your drive and choose 'Uninstall'. Restart and let XP reinstall the device.

See if Windows now recognizes the drive.

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My PC won't recognize my CD ROM drive

Answer:Windows 7 won't recognize my CD ROM drive (D:)

It may simply need to be replaced. They don't last forever.

Have you checked to make sure all the cables are still connected on the inside?

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I have a DVD drive and CD-RW drive, with the DVD drive being the master and the CD-RW being the slave. I've had these two hooked up together since March and they have been fine. However, recently I have been having problems with both drives.

Lately my CD-RW has not been detected by Windows upon booting up. Sometimes the DVD drive isn't detected as well. As I type this, Windows isn't detecting either one.

Is there any way I can fix this so both of them always remain detected? It really is annoying to boot up a computer and not be able to use the cd drives..

Answer:windows won't recognize cd-rw and/or dvd drive

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I have been having a problem with my CD/DVD drive. One day several months back (in May) my laptop (a Compaq Presario F750) just stopped acknowledging the existence of my cd/dvd drive. When I ran the program from Microsoft that troubleshoots issues like this, it just tells me that my computer doesn't have one attached, even though when I put a cd in the drive, I can hear it spin.
Until recently, I have just been living without the drive, believing that it just broke or was misaligned or something, and I was putting off getting a new one. However, last weekend, my hard drive crashed. We were able to rescue all of the info from the hard drive, but had to replace the drive. Somewhere in the process of all this, the CD drive started working again! We were able to get the new hard drive in, then install Windows 7. CD drive was working for a day or so after that, was able to install Office, and a couple of more programs. Then something happened and the computer crashed again. I had to do a system restore to get Windows to run again, and then everything I had loaded on CD from the previous day was gone, and the CD drive was dead again. Same thing, Windows fails to recognize its existence.
We had an old, dead, laptop with a compatible CD drive, so my husband swapped them. The "new" old drive has the exact same problem.

We are unable to figure out if we have 2 broken CD drives and a new one would fix the problem, or if there is some issue with Windows causing it not t... Read more

Answer:Windows 7 won't recognize CD/DVD drive

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When I insert CD the light goes on and it appears to be working but doesn't and doesn't show up in My Computer?

Answer:T-30, Windows XP does not recognize CD drive?

Delete the UpperFilters and LowerFilters as per this guide. Let us know if this helps.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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Windows XP (on my Sony Vaio computer) will not recognize a DVD-RW when it's loaded in my drive. I receive the message "Please insert a writeable CD". I've tried a few things, but to no avail so far. (I did try a hotfix from Microsoft which did not do the trick).
Any ideas ? Thanks !!

Answer:Windows XP will not recognize DVD-RW in drive

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Please help. I'm putting together a computer and my operating system (Win 98SE) won't recognize my DVD as a drive. What do I do?

Answer:Need Help - Windows won't recognize DVD Drive

Did you install the driver and reboot?
Does the system BIOS recognize the drive?
Is the DVD drive on the secondary (port/cable) by itself?

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I just installed a new DVD/RW drive, but Windows isn't seeing it. It only sees it as a CD-ROM drive. All the cables are plugged in properly. I tried Add Hardware from Control Panel and trying through Device Manager, but no success. Usually Windows should recognize it when new hardware is installed.

Could someone please help?

Answer:Getting Windows to recognize new DVD drive

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I have an older model Western Digital external drive.

When I plug it into Windows 10, nothing happens.

I have two other WD drives that I purchased later. These show up perfectly, and I have no trouble accessing the files on them.

I am uploading an image that shows the model and serial number of the drive I am not able to access.

Do I need to download "drivers" for this????

How can I access the files?


Answer:Windows 10 not will recognize WD drive

Hi there,

- Are you connecting this Western Digital(WD) hard drive to your computer via USB? If so, try to connecting the USB cable onto another USB port.

- When you have the external hard drive connected to your computer, go into the "Device Manager" look for any exclamation marks. If so, list which hardware section is this exclamation mark is listed.

- Reboot the computer with the external hard drive connected and then go into the BIOS. In there, see if the BIOS recognizes the hard drive.

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I have a Samsung SE-218 External DVD drive, and I cannot seem to access it in Windows 8.1 (though I have not had a chance to try it on any other computers yet, so there is always the possibility that something is wrong with the drive). Whenever I plug it in the light comes on and it will spin the disc for a bit, but nothing shows up in File Explorer or in Device Manager.

I've tried the command prompt command noted in this thread with no luck:
How to make empty ODD show? Registry edit?

Any ideas?

Answer:Windows 8.1 doesn't recognize USB DVD Drive

Hi there
Try plugging it in BEFORE booting your system ==> check USB settings in the BIOS you might have to enable USB in Legacy mode depending on the USB drive.

Unless the computer is REALLY OLD the BIOS should recognize it as a BOOT device too -- try booting anything from it --if you haven't got a bootable CD program download something free and simple like GPARTED and just see if the CD / DVD boots.


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After installing Windows 10 (I had 7 before), my computer does not recognize the D: Drive at all.

I have a Lenovo H410 Desktop (Lenovo Windows 7PC).

My scans show that all my drivers are updated, but there does not seem to be a driver for the disc drive.

Is that what I am missing? If so, could someone suggest where I obtain it? I have tried the Lennovo website, but am having some trouble getting to the drivers.

Thank you.

Answer:Windows 10 does not recognize Disc Drive

Hi, what do you see if you
a. From the Cortana search box or a Run box execute diskmgmt.msc?
b. Use a partition manager boot disk?

(It might be helpful if you could complete your system specs- thanks)

Have a look at this- might be relevant (it probably depends how you have determined Windows does not 'see' your drive):
Drives in Navigation Pane - Add or Remove in Windows 10 - Windows 10 Forums

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DVD maker (also Polorid's my memmories suite) does not recognize my DVD/CD drive. However, the drive IS recognized when playing a DVD commercial movie and it IS recognized when I insert a previously recorded CD disk. The drive is NOT recognized in Windows Explorer when I insert a blank DVD or CD disk.

Device Manager states the DVD/CD-ROM drive is working properly.

It is labeled:HL-DT-ST DVD-ROM GDR8163B

I experienced the same problem when usxing Win XP. I have upgraded to Windoes 7. Anyone have a solution?

EBrown Nov-12-09

Answer:Windows DVD maker does not recognize the DVD drive

Go back into Device manager and uninstall the DVD drive.

>>Then restart your computer immediately. That should fix the problem. Otherwise you can get back to us.

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Motherboard bios set to boot from optical drive. BIOS of motherboard recognizes optical drive. Windows XP does not recognize optical drive .Computer will only boot to Windows.
How can I get optical drive to work to repair or reinstall Windows XP?

Answer:Windows does not recognize optical drive

Did you change the boot options in the BIOS...making the optical drive the 1st boot device, then saving the changes in the BIOS?

System manufacturer and model?

Are you using recovery/restore disks to attempt the install?


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I have recently installed Windows 2000 on a new hard drive that I got. Finally, I have installed all my programs and the computer is working great. Recently, My friends computer crashed being unable to boot in to Windows, and needing to be re-formatted. I want to place his hard drive in my machine as a slave, and copy some files for him onto my drive, or else his files will all be lost. Windows 2k does not recognize the slave drive on start up, and I do not receive a drive letter for it. I set my friends drive to slave properly, and am sure that the connections are secure. Do you have any ideas, of how to get Win 2k to recognize the slave drive, Thanks,

Answer:Windows 2k not recognize slave drive

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My fresh install of Windows XP will not recognize the hard drive in my 3000 N200. When I install Vista it goes right on. I performed a complete wipe of the hard drive before trying this and I have tried it 5 times getting the same error message each time. Windows can't find a hard drive.

Answer:Windows XP won't recognize hard drive

You have to go into the bios and disable the SCSI interface and set it to IDE. Windows XP doesnt come with prepackaged SCSI drivers. Had the same problem on my n200.

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Tried to use a 64G flash drive for a backup. Windows 7 recognizes 32G drives but doesn't 'see' the SanDisk or PNY drive. Tried fixes I found on the internet, such as using Disk Management, trying various USB slots, but nothing has worked. Has anyone solved this problem? Thanks.


Have you tried these suggestions? USB Device Not Recognized in Windows 10 / 8 / 7 USB Devices not working in Windows 8.1 / 10

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Hi I formatted my flash drive with HD low level format tool and now Windows can't see it it knows it is there but it doesn't show up I want to format it again to fat 32 but I can't thanks.

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My 1.5TB USB( using the EZ-dock adapter) drive is about full, and I'm looking at a 3GB drive to replace it. My system is a Netbook with USB 2.0 as the only external drive interface so that limits my options considerably if I want to keep it to something I can throw into my suitcase easily when travelling.

Could someone verify that Windows 7 32bit will recognize it?

Answer:Will Windows 7 32b recognize 3GB External USB Drive?

As lond as you make it a gpt disk and not an mbr disk it won't have any problem. You are talking about a 3tb disk right..

Convert MBR Disk to GPT Disk

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DVD drive not recognize by windows-8 after update

hi all

i installed WINDOWS-8 RP 64bit for trail on DG41RQ mobo
(as well as on other PC (DG31PR) where there is no problem).

all was well till i updated the intel chipset driver (Intel Chipset Device Software version

and the BIOS version (to RQG4110H.86A.0017.EB)

now the system doesn't recognize my LG DVD drive (HL-DT-ST DVD-RAM GH22NP20) , (also in device manger and also in SAFE MODE)
my BIOS dose recognize it and i CAN boot a live Win-XP from it.

i tried to roll back the IDE intel controllers drivers, but no change.

i have an IDE HDD as master, and the DVD Drive as SLAVE (recognized as such by BIOS).

my UEFI is desabled in BIOS (i don't know what it is actually).

(i have Activation Key (PRO) but i want to make sure all is well before activation)

please HELP

Answer:DVD drive not recognize by windows-8 after update

i have a similar situation with a lite-on dvd drive not being detected by win8, but it is detected by winXP and win7 on the same system so it is not a hardware cable issue. the funny part is that i used the dvd drive to install win8. i havent checked for a firmware update for the dvd drive yet though.

my thread from 3 days ago

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Hey, I'm almost done with the long process of building my first PC *confetti* and I need a little bit of help.
My Hard Drive is RECOGNIZED by windows but my PC isn't using it. See Below

Thanks again mates!

Bonus Benchmark (note this is @ 1080p + Extreme Settings)
Unigine Heaven Benchmark 4.0

Min FPS:
Max FPS:

Windows 7 (build 7601, Service Pack 1) 64bit
CPU model:
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (3500MHz) x4
GPU model:
NVIDIA GeForce GTX 770 (2048MB) x1

1920x1080 8xAA fullscreen
Powered by UNIGINE Engine
Unigine Corp. ? 2005-2013

CPU-43 deg cel MAX
GPU-61 deg cel MAX

Answer:Getting Windows 7 to recognize my Hard Drive?

Are you talking about DISK0?

If so, you need to partition it first in order for Windows to be able to access it. Here is a tutorial:
Partition or Volume - Create New

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I am trying to install Windows 7 Ultimate Edition, 32-bit version, on my older PC. I got a virus, so I figured it was a good time to upgrade. I currently run Windows XP Pro. I have a PE845MAX2 motherboard. When I try to install it, I get to the screen where they are asking me where to install Windows 7. It does not recognize any drives, and asks me to browse for drivers. I have installed the SATA drivers ( I double clicked on the .exe driver file but saw no results), and disabled RAID in my bios. Still having the problem. Can you help me diagnose this problem? Thanks.

Answer:Windows 7 doesn't recognize my drive

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I am trying to install a second hard drive on a IBM intellistation 6898. The bios of the computer recognizes the second drive but when I go to windows NT it does not recognize the second drive.Could anyone give me any suggestions on how to handle this problem.



Answer:windows nt does not recognize second hard drive

have you installed the latest drivers?

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This my set up AMD A10-5700, Silverstone SST-PS07B - System Build - PCPartPicker

Windows tech support confirmed it was not a software problem. Here's where I stand. Before just now, the disc drive would open, the power light would come on, and it would take discs, but Windows would not acknowledge that I had a disc drive.

So I opened it up and saw that the power and sata cables were properly in place, but I gave it a different output from the power source, and put the sata cable in a different slot on the motherboard.

NOW, Windows STILL doesn't acknowledge my disc drive, and the disc drive very quickly closes on it's own without the button being pressed.

I've actually had this problem for a year now, it's just that I've RARELY had to use discs until now. Funny thing is though, I'm pretty sure I installed Windows 8 using this disc drive.

Can anyone help? I can take pictures of the insides if it helps.

Edit- I tried downloading this, but it says "error, no disk drive detected"

It's like Windows doesn't even acknowledge it's existence.

Answer:Windows does not recognize my disc drive.

Did you set up the drive for BIOS to boot from?

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I have a serial ata harddrive and a ultra ata/133 hardrive connected to a ecs k8t890-a motherboard. The bios recognizes my dvd drive but windows vista does not. Windows keeps stating that I need ATA Device drivers for my dvd drive. What can I do to correct this problem.

Answer:Windows Vista will not recognize dvd drive

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I had a hard drive which I wanted to reformat. So I back it up and went did a "quick format" on it.

At that point my 4tb which showed 3.6tb reformated to 1.63tb.

When I go into disk management Windows which previously saw 3.6 of 4tb only sees 1.63tb.

So I started over from scratch.

I deleted the volume, initialized the disk to GPT and but still all it sees is 1.63.

I have two storage drives on this computer and my other storage drive is recognized as 5.45tb on a 6tb drive, so it's not an issue of Windows not being able to recognize the drives.

It's not that it's not formatted properly as it is initialized to GPT.

Out of curiosity I went into Linux with a live usb stick and used GParted. I was able to see the full allocation on the disk and I formatted it in Linux.

Upon exiting Linux and going back into Windows, NOW Windows shows me the full 3.6 capacity. However other partition managers like Easeus, or MiniToolPartion now report 122% capacity .

I figured I could just use it since Linux seem to get it formatted correctly, however since it will be used for storage I was a bit nervous and still don't understand why Windows which once allowed it to be formatted correctly won't let t.

I also checked the drive with the SMARTS tools by Western Digital and they found the drive fine and report 4.0 as the capacity for the drive.

I thought perhaps a driver issue, but it just then the other drive is fine and so was this one previously.

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I just removed my DVD-ROM and replace it with a new CD-RW. The problem is that windows does not recognize my CD-RW and ZIP drives. THey don't appear anywhere in "My Computer". However, during boot-up, both devices appear as the secondary IDE master and slave drives.

When I checked the Device Manager, there are exclamation marks on Primary Ultra ATA Controller and Secondary Ultra ATA Controller. I have reboot the computer into Safe Mode and removed the Intel PCI Bus Master IDE Controller. Hoping that the next time I boot the computer, Windows will rectify this problem. Turns out that Windows detected new hardware and installed a suitable driver. But I still can't get the computer to recognize both CD-RW and ZIP drives.

Can someone please help me???


Answer:[SOLVED] Windows does not recognize CD-RW and ZIP drive

Found the solution to my problem. I downloaded the updated drivers from the motherboard manufacturer's website and install them. After rebooting my computer, both ZIP and CD-RW appears miraculously.


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So I bought a new WD caviar blue 500gb from newegg. I know that Sata II is hot swappable.

Anyway, I plug it into the psu and you can hear it spin up and it vibrates a little. Gets hot after a while. So it works.

Can't get it to be recognized in Windows after plugging it in to the mobo. Tried it on my good computer (Vista HP 64) and my old one (XP MCE 32)

Defective drive or am i an idiot.?


Answer:Windows won't recognize my new hard drive

Have you formatted it? New HDD's come in RAW format, which is not recognized by Windows or any other OS. Go into Start > right click "My Computer" (or 'Computer' in Vista) > go to "Manage..." > click on 'Disk management' on the left-side pane > now find your 500GB drive on the right side pane when it loads > right click it and choose to format it/create a new partition. Make sure you do a full format since its a new drive.

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windows 7 does not recognize my flash drive, it thinks it is a cd and looks for audio files on it.I have tried all 6 usb ports and get the same thing.When I use them on a computer with windows xp, I have no problems.

Answer:windows 7 does not recognize my flash drive

HiDo you have any other spare USB FLASH DRIVESin order to check wether your Windows 7 does or does not recognize them too!?

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Hi I am building a computer fort the first time and I am having trouble getting Windows 7 to recognize my hard drive. My har drive and mother board are as follows:

Hard drive-Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive,
Mother Board-GIGABYTE GA-870A-UD3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
So when I go to install windows 7 I eventually get to a screen where it ask for an install location, unfortunately it doesn?t seem to recognize my hard drive. It gives me an option of installing driver so I went to the gigabyte website and downloaded the drivers that it said I required. I believe there was an ACHI driver and a Raid driver. After I stalled both of these drivers the hard drive still was not detected. One strange thing I noticed was that when I browse for a driver my hard drive is listed as a place I can search. I then proceeded to the Bios to try and match the drivers.
The hard drive is detected in the Bio. When the HD is set to IDE my BluRay play is able to read the windows install disc. But windows won?t recognize my HD. If I set it to ACHI or Raid I can?t seem to get the windows CD to load. Do I need an IDE driver?
Out of frustration I tried installing a windows XP to see if it would be able to recognize my hard drive. It seemed to load on the hard drive fine but entered this weird loop where windows would install itself but wouldn?t actually load as the operating syste... Read more

Answer:Windows 7 won't recognize my hard drive

Your HDD needs to be formatted to NTFS in order for Windows 7 to recognize it. This option to Format is available in the installation Menu. Please read this tutorial and see if you are able to format your HDD during the installation.

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I bought a new hard drive today, a Western Digital OEM Cavier 80gb SATA hard drive.  I currently use 2 IDE hard drives, a 6 gb for XP as primary master, a DVD burner as primary slave, and a 80 gb in secondary master.  I use an Asus A8v-vm mobo.My problem is that my bios recognizes the hard drive when I go under hard drives in the BIOS, but Windows does not recognize the new drive.Anyone got any help?

Answer:Windows XP won't recognize new hard drive

You need to press F6 at the beginning of the installation and when prompted, provide the SATA driver diskette so setup can see the drive.

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Hey guys,

Updated to windows 10 today. Had to do a clean install on a new hard drive. Now that it seems I have everything settled, for some reason my disc drive doesn't show up in the file explorer. It obviously worked as I installed Windows 10 onto the hard drive since it was off a disc. Is this some sort of issue that'd be resolved by updating drivers/getting essential Windows 10 downloads for clean installs?

Thanks in advance.

Answer:Windows 10 won't recognize my disc drive?

hi put a disk in the drive does it show up then? on laptop here at work a disk has to be in drive to show up in exployer

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I have an external HD, it works fine for me at home, but won't show up in windows on either of the computers I tried it on at work. The drive is an Acom Data, the computer at home is Windows XP Pro SP2, computers at work are Win XP Pro SP2 and Win 2K. I am hooking the drive up through a firewire 400 connection. Any help would be greatly appreciated.

Answer:Windows won't recognize external drive

Perhaps the computers at work need a specific firewire driver to work with your device.
Do you know if the firewire connections on the computers at work - work?

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I have 2 Lacie External Drives which work fine on one of my PC's running Windows XP. However, they will not install on my other PC also running Windows XP. This other PC also has problems with some memory sticks. Windows Update is up to date.

I am using the same cables and I have power to the drive. I am plugging into rear USB ports on my tower.

When I plug in the USB I get a message for new hardware detected. Windows goes through the process of installing new hardware and when complete I get a message telling me that the item was not installed. The drive does not appear in Windows Explorer.

If I go to Device Manager the drive appears with a yellow question mark.

Help would be much appreciated.

Answer:Windows will not recognize External Drive

This -> is the 'stock' response to your issue.

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I have X60s Model: 17044JU
I have original XP installed.
My computer is very slow and I am trying to reinstall XP from my CD (and format HD so I clean everything).
When Windows installations blue screen shows up and loads drivers etc then it tells me that it does not recognize any hard drive.
I thought I may need SCSI or RAID drivers but since I don't have floppy I can not load them.
Any help how to install new XP would be appreciated.
Thank you
Moderator edit: Masked serial number to prevent mis-use.


Go to Solution.

Answer:Windows XP re-installation does not recognize any hard drive - help

go to bios menu switch hdd mode from achi to compatibility. 

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I just purchased a new desktop computer that has a UEFI bios. The DVD drive works fine reading and writing in Windows 8.1 but I cannot boot from the CD because it doesn't show up in the bios boot order list or anywhere else in the bios. Can someone help me?

Thanks in advance

Answer:UEFI does not recognize DVD drive but it works in Windows

it will be listed by model not cd/dvd

press F12 at the first boot logo and you will see a Sony, Toshiba or something

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I don't really understand it. I initially used G-parted to partition my 250gb drive into a 100, 75, and 55. Then I tried installing Windows XP SP3 and it says it doesn't recognize them, so I deleted those partitions and made new ones (the same size though) and it asked me to reboot. After I rebooted it prompted me again with Press Enter to install Windows, so I do and it says some crap about how it doesn't recognize any hard drive plugged in. BIOS recognizes the drive and its size.

Answer:Windows Doesn't Recognize Drive After it Partitions It

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I put in my CD's but the CD drive just ignores them! I checked Windows but it said that the drive was working properly. I tried rebooting and all differnt CD's but to no avail. How can i get it working again? or do I need a new CD drive.

Answer:My CD Drive won't recognize my CD's but Windows says it's working fine! HELP!

BE sure it is properly connected ,then remove from device manager and reinstall the cdrom drive.

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I just completed building my own PC from scratch. I am trying to install Windows 7 Ultimate OS 64 bit. The Bios is recognizing my western digital Hard drive, but once Windows 7 tries to install it is not recognizing my Hard drive. It is asking me to install the driver for the hard drive. Is there some other setting I should be changing in the Bios to have the OS recognize my hard drive. What exactly is Raid and AHCI Sata Mode and should this be set to default. The Motherboard comes with a driver CD, but it says to install and OS 1st. Help ASAP would be much appreciated. Thanks.

Answer:Windows 7 Install won't recognize my hard drive.

One option Im sure some one will frown upon but it worked for me on my Lenovo T500 was to turn AHCI to Compatibility Mode and then try it. Otherwise you will need the raid/SATA drivers from your computer manufacturer on a flash drive to install Windows 7 (Press F6 during Setup start).

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My hard drive portable did connect and functionnal on my laptop ASUS.

Suddenly it is not recognized anymore by Windows, it is not displayed in the Computer window Explorer.
The hard drive is not listed in Computer Management\Storage\Disk Management.

At the beginning, the flash drive was getting work after the reboot. But not now.

The hard drive portable is VERBATIM 1TB.

My OS :
- Windows 7 Professional 64 bits, SP 1
- I applied Windows Updates regularly. Last updates installed on 6-Aug-2013.

I did the following check :
- Connect the portable drive to other PC & LAPTOP. The portable drive is recognized and functional.
- For the laptop ASUS :
. Connect to other USB port. --> not work.
. In the Event Viewer :
. Check error in Applications/Microsoft/Windows/DriverFrameWorks-UserMode/Operational
--> oNLY 1 event and the message is "The Driver Manager service started successfully".
. Check error in Windows Logs/Application
--> 1 warning "LMS Service cannot connect to Inter(R) MEI driver
. Check USB Storage Device - Enable in Windows registry
. In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\USBSTOR , Start value is 3.

Please help.


Answer:USB flash drive does not recognize anymore by Windows

Are you using "Safely Remove" when you un-plug it > >
Remove it from the ASUS...power down...plug it in when off and re-boot.

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I was having some issues with my computer earlier in the year.  Due to this, after lengthy troubleshooting process, I decided to reset windows 8.1.  This didn't resolve my issue (ended being I needed a new keyboard).  This is just to give a little history.  Keyboard has been replaced and everything has been working well, except my dvd drive no longer recognizes discs.
I am on a Lenovo Ideapad s510p, running Windows 8.1 64 bit. 
I've tried updating the drivers. I've tried uninstalling it and rebooting.  Device manager says the drivers are up to date and the device is working.  
I'm at a loss and need help.  Any bleepers out there that can help me?  Any suggestions I can try?

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I have a Dell XPS 400 (XP media center) that I am fixing for someone. It gives the error message that HAL.DLL is not found. Usually I can fix these kind of problems without a hitch, however...

the windows Media Center installation CD does not recognize the hard drive. I can not run the recovery console or reinstall. I get a Blue screen stating that windows did not find any HDDs installed in my computer. I have a copy of UBCD4WIN that was made from an image of this same disk. Running UBCD4W I can access the disk, and ran HDTUNE which found no disk errors.

Any idea why this is happening? It is a SATA drive, and obviously the BIOS recognizes it.

Also, does anyone know of any utilities that may help me on the UBCD4win?
I tried just replacing the HAL.DLL file, but windows still can not see it.

Answer:Windows Install CD will not recognize hard drive

That worked great. If anyone else reads this needing help, I just downloaded the drivers from the dell support page and slipstreamed them into my XP disk using nLite.

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In an attempt to make more space for my media files, I created a new partition on my computer and simply moved all of the files from my previous 40Gig partition into my new 100Gig partition.
Everything was done using the built-in software that came with Windows 7 Ultimate.

Things went fine for a while, then I wasn't able to load my PC.
Fair enough, I reinstalled the OS.
It worked for a few hours, I installed all the updates into my system after the fresh install.
But when I turned it on in the morning, it worked for about 30 minutes and then I got a blue screen and it auto-restarted.

Now, I can't access Windows or even reinstall it.
The Windows installation disc doesn't recognize my hard drive anymore.
(It's an official disk that I got from my Dad whom works at a Microsoft partner company.)

Answer:PC doesn't recognize my hard drive, Windows 7 Ult x64

Boot from your Win 7 DVD into a command prompt.

Can you see the disk and drives there?

■At the first dialog window, press SHIFT + F10 key combo
■You will have a X:> command prompt
X: is a ram drive created by Windows 7.

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A friend of mine brought me a fujitsu siemens laptop (amilo pro) with a Samsung Sata HM060II hard drive that was not logging into windows xp. I ve put it into a usb case and run a virus scan on it that cleared the virus and the disk was working properly. When i logged in windows i ve notice so many spyware that i tried to format the drive immediately.On my friends laptop the win xp installation disk wouldnt recognise any hard disks so i ve tried installing it on the drive as an external usb drive from my laptop.The installation failed with a blue screen for hardware failure. I bought a new hard drive (Samsung SATA HM160HI) that i partitioned and formatted. ( primary, NTFS). Neither XP or Windows 7 installation recognize it. i can work on it from my laptop as an external usb drive. i ve run several diagnostic tools from my friends laptop with a boot cd and every software recognize it, give me details, scan it for errors. The bios even recognize it.
I need to install an OS on it!
any ideas or suggestions? i ve been working for a week on it. its getting exhausting.

Answer:Windows installation cannot recognize my hard drive

Is the hard drive seen in the bios? Is the SATA controller properly enabled and configured in the bios?

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Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C:\ drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C:\ drive, and eventually says that the upgrade failed.
The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.
I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, unless some kind soul can give me some idea of how to get past this point.
Thank you!

Answer:How do I get Windows 10 update to recognize my external drive?

Maybe try a USB flash drive?

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I recently reinstalled Windows XP becauses of some missing files. I had two working hard drives installed before the reinstallation. But now, only the primary drive shows. My problem is that the drive appears in the BIOS, but does not appear in disk management or explorer. I rechecked the BIOS 4 times and everything is the same as it was before, and I didn't touch the inside of the computer. I just can't get it to show up in disk managment. Please Help!

Answer:[SOLVED] Windows will not recognize my hard drive

Have you installed any of the windows updates since reinstalling?

What is the size of the drive that is not showing up?


Windows XP support for 48 bit LBA (needed for drives larger than 137GB) support is as easy as installing Service Pack 1 or 2. This enables support for drives larger than 137 Gigabyte.

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The internal HD i always use is SATA. I bought a raid controller for other purposes but it had an IDE slot on it so i decided to use the other spare HD i have (internal also).
I can boot off of it and see it in paragon and device manager,but it wont show up under hardware and devices,my computer etc.

Any way to fix that?

Answer:Getting Windows to recognize new internal hard drive

Used Paragon to assign drive letter.

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W7/IE8 & IE9 report no media in TSST corp CDDVD Writer, SH-S203B, SBO-4. However, on the same machine Nero 10 recognizes media and burns successfully. CDDVD Writer has latest firmware. Windows Update current. Computer>DVD RW Drive (D) > Properties > Hardware lists all three drives, 160 Gb Maxtor (Internal SATA HD), 500 Gb Seagate Free Agent GoFlex(External HD, USB 2.0) and TSSTcorp CDDVD Writer; should only the TSST be listed there? Device Manager reports drivers up to date, no abnormalities. Disc Management reports that "CD-ROM 0 is Online DVD." Disk Management > Properties > General reports TSSTcorp CDDVDW SH-S203B ATA Device, Location 1, Channel 1, Target 1, Lun 0 and that the device is operating properly; DVD Region 1. Disk Management > Properties > Volumes reports: Disk CD-ROM 0; Type: DVD; Status: Online; Partition Style: Master Boot Record (MBR); Capacity: 0; Unallocated Space: 0; Reserved Space:0. Disk Management > Properties > Driver reports: Driver Provider: Microsoft; Driver Date: 6/21/2006; Driver Version: 6.1.7601.17514; Digital Signer: Microsoft Windows.

Does anyone see anything in the described arrangement that would account for the failure to recognize media in the CD-ROM?

This is my first post. I hope I have posted it in the correct category.

Answer:IE 8 /Windows 7 Won't Recognize Media in CDDVD Drive

You didn't say if you're trying blank media or discs that contain data.

Windows won't show anything when you insert blank media, this is normal.

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Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C:\ drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C:\ drive, and eventually says that the upgrade failed.
The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.
I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, unless some kind soul can give me some idea of how to get past this point.
Thank you!

Answer:How do I get Windows 10 update to recognize my external drive?

Maybe try a USB flash drive?

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I was having some issues with my computer earlier in the year.  Due to this, after lengthy troubleshooting process, I decided to reset windows 8.1.  This didn't resolve my issue (ended being I needed a new keyboard).  This is just to give a little history.  Keyboard has been replaced and everything has been working well, except my dvd drive no longer recognizes discs.
I am on a Lenovo Ideapad s510p, running Windows 8.1 64 bit. 
I've tried updating the drivers. I've tried uninstalling it and rebooting.  Device manager says the drivers are up to date and the device is working.  
I'm at a loss and need help.  Any bleepers out there that can help me?  Any suggestions I can try?

Answer:DVD drive does not recognize discs after resetting Windows 8.1

Try the 'Upper and lower filters' fix.

2 more replies
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I run Win XP Pro on a RAID 10 setup. I recently had a power failure and it turns out my UPS was bad. The RAID 10 setup was corrupted - one of the four drive's status was listed as degraded. Unfortunately my first step was to rebuild the RAID array. That took care of restoring the array to optimal status, but I now have to reinstall windows. Here is my problem: the windows set up disk will not recognize the RAID drive. I have it marked as bootable and have rebuilt the array several times without success. The initial installation proceded without any problems. I don't understand what is gioing on. Any thoughts? Thanks.


Answer:Windows set up disk won't recognize a RAID drive

You need to install the drivers early in the installation process. A prompt to press F6 will appear for about 10-15 seconds, but it doesn't stop the installation process. While it's there, you need to press F6 and have your RAID controller drivers handy to install.

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I aligned the SSD before I cloned my boot drive to it using clonezilla, turned everything off and disconnected the original boot drive, configured the BIOS to boot from the ssd as first priority and it still doesn't recognize it as a boot drive.

Here's my specs
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 945 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 4094 Mb
Graphics Card: AMD Radeon HD 7700 Series, 1024 Mb
Hard Drives: C: Total - 152624 MB, Free - 48583 MB; E: Total - 305141 MB, Free - 16712 MB;
Motherboard: ASUSTeK Computer INC., M4A785TD-V EVO
Antivirus: Microsoft Security Essentials, Updated and Enabled

Answer:Tried cloning windows 7 onto SSD, won't recognize ssd as boot drive.

Boot from the original and show us a screen dump of a partition manager like Easeus Partition Manager that shows the partition details.
I take it you DID make that partition BOOTABLE??

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I have a Dell Demensions 4600. I attempted to install a Maxtor OneTouch 4 Plus external hard drive. Upon installation I received a "windows could not load installer for HDC" error message. Once setup was finished, the hard drive is not visible under "My Computer". It is present in disk manager, and says that it is "healthy". I tried reassigning the drive letter, which did not work. The hard drive light is on, and it works when plugged in to another computer. So the problem must be with my operating system (Windows XP). I have service pack 2, and tried reloading my chip set. Can anyone help?!?

Answer:windows does not recognize external hard drive

most probably it is becoz an unsuccessful installation

troubleshoot page of maxtor
also this windows kb;en-us;q315346

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I just reformatted windows and all i did was delete the c drive partition, and then install xp on that partition. This was all on a 80 gb hard drive that was formatted into 30gb and 50gb. windows is on the 50gb partition and it works now. But I had a 300gb hard drive before i reformatted which was just for storage, when i reformatted my computer i did not even touch the 300gb drive. But now if i go into xp it will show up as a raw drive as in not formatted. And the 300gb hard drive only shows up as 127gb. But it should show up as two 150gb partitions. If anyone wants me to clarify anything please ask. I really need this data back since its all my pictures and i have homework on there.

Answer:Windows will not recognize 300gb hard drive?

my friend had the same problem but he just formatted it and it was fine.... hook it up in another computer, maybe the only way to get your data back..

is it sata??? might have to install the drivers for it.

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I just received my new G3 ZBook and it has 2 M2 drives, Toshiba 512 GB Z Turbo and Samsung 256 GB Z Turbo drives installed. I can see both in the BIOS so they are being recognized, but only the 256 GB drive can be seen by Windows 7. When I look at Devices in Windows, only the Samsung appears. It does not show up in Disk Management. Thanks for your help  

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Relevance 48.79%

Hello friends,

I just wanted to ask you all a very simple question. Well my friends lap top has a problem with the bios... It is either corrupted or infected... You cannot change the boot priority whatsoever. (Please do not make any suggestions on changing the boot priority as we have given up and tried them all)

Anyways his hard drive will not boot because it has a virus on it which ruined the o/s. You cannot install win xp off the cd because you cannot change the boot priority in the bios. Yet when you remove the hard drive from the lap top the bios does allow the win xp cd to run. Which is of no use since you cannot install win xp with the hard drive out. (Yes we even tried attaching the drive when the xp cd loads that way)

His computer now either goes in the garbage, or gets sold for parts! We are trying to avoid that by installing win xp on the hard drive. I just have one simple question which I would like answered by as many people as possible before we try it.

If we take the hard drive to a pc shop and have the drive wiped (ie: everything wiped by the win xp installing cd without going to the next step and installing it)... Can we than take the hard drive after it's wiped and put it back it his lap top and install win xp off the cd? Meaning... Will the win xp cd load so it can setup xp since there would be nothing on the hard drive?

We're hoping this is the only way we can save his lap top. We just don't know if we try this out, if the w... Read more

Answer:Windows XP Installation On A Notebook Hard Drive (Simple Question)

Hi. I think the only way you will get your question answered at this point is to have the drive wiped and try to do the install. I believe a live linux cd runs entirely from ram, which should explain why it does ok on your friend's laptop. If a virus is involved, which you seem to suspect, the hard drive may be permanently damaged. As I understand, the laptop in question has no floppy, and you have made no mention of trying a network boot, so the other two realistic choices, from my own experience with Toshiba laptops, are booting from cd and booting from the hard drive. If, then, the only two connected devices which might be bootable are the cd and the hdd, and the hdd is damaged, or for some other reason the BIOS doesn't see the hdd, it might not even let you try to change the boot order. Maybe the pc tech you know might lend you another laptop hdd to try just for the heck of it, before bothering to try to wipe the one you have. I admire your determination, and I hope you finally have some success...hate to see the laptop go into the trash.

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I did try to find this topic with a few searches; I hope this hasn't already been covered.

I bought an external bare SATA II drive docking station (BlacX Duet) and a WD Caviar 2 TB drive to go in it. I'm using the USB cable interface to attach it to my Windows 7 Pro laptop (MacBook Pro on Bootcamp).

Drivers installed automatically, etc., no problems. I created a single primary partition on the drive and formatted it NTFS. No problems/issues in Win 7 using the drive.

My intent is to use this for backups on multiple computers.

Well, I attached the unit to my Dell Inspiron 1525 laptop running Windows XP Pro, drivers installed automatically. It recognizes the presence of the drive in Disk Manager, but it does not recognize the NTFS partition that I created in Win 7 on the other laptop.

What am I missing here, or what did I do wrong?

Answer:Windows XP Pro won't recognize external drive formatted in Windows 7

There is an older similar thread here, but no solution:

XP cannot access other drive with Windows 7 dual boot

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Hi there,

I have Alienware m15x, which I purchased in November 2009. Recently I planned to format my HDD and install everything back again using included Alienware Respawn disc with Windows 7 x64 bit on.

The problems started at the very beginning. I mean, computer can't recognize this disc. It doesn't see it even inserted. I found some very small circle way scratches on the disc (never used, first time opened the cd cover).

Tried to reboot couple of times, with no effect, so I tried to copy this disc on other computer which detected and read this disc correctly. Copied disc inserted to my Alienware. At the first time, it showed me this disc blank, available to burn. After reboot showed this disc kind of correctly. Showed in Windows Explorer disc content. Then I reboot comp again, but didn't manage to boot disc. Windows launched and tried to read this disc. Since then, at all times it finds it blank disc, available to burn.

After all, I was going to try update firmware of the DVD drive. Downloaded from Dell site. App showed me that I have D500 fw, while the latest is D800. So I launched app to update it, but every time I try to do it program seems to freeze and doing nothing, while Task Manager shows it running. During this operation I get the following message:

"The firmware update process of this company is organized so that the entire upgrade process is completed after the PC is automatically rebooted. Therefore do not off the PC power supply by... Read more

Answer:DVD drive doesn't recognize Alienware Respawn DVD with Windows 7 on

Does it read all other discs? If so then you need to contact Dell/Alienware for a replacement disc.

As for the firmware, make sure to right click on it before running and choose to "Run as Administrator".

The issue could also be the result of the Virtual CD software you say you are running.

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I just built a new computer. Here is the configuration:
i7 2600k
corsair vengeance 16gb
msi z68a-gd65 (g3)
60Gb Patriot Pyro SSD SATA III
750 GB WD Caviar black
Antec BP550
HIS radeon HD 4670

Everything works fine, except that it has happened already 4-5 times in the past month that windows 7 freezes (where I cannot even access the task manager) and I have to restart using the restart button on the case. Then, when it restarts, it does not recognize the SSD (which is the boot drive) and asks for a disk boot. However, when I turn the system off and restart it starts without problems. I am running Windows 7 Professional 64-bit and I have downloaded all the latest upgrades. I also did a through Windows memory check (it took 2 days) and there were no problems. The SSD drive is almost full (2GB free) but I can't believe that is the problem. I am not sure what the problem could be. Can someone help me? I think it's a problem with the hardware more than windows but I'm not sure what to do.
Thanks a lot for your help.

Answer:Windows 7 Crashes and does not recognize boot drive at restart

I would put money on HD causing it. You only have 3% free. This means your system wont have space to function properly.I always aim to keep at least 25% free.

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I just purchased an HP Spectre x360 back in November - so it is pretty new! Suddenly this weekend, I began getting the BSOD. I've tried to reset my laptop and it won't allow me to reset. I've tried to restore to a system restore point and that still doesn't address the issue. Doing an "refresh" of Windows does not fix the issue. So I decided to ust nuke the whole thing and install a complete fresh version of Windows 10. I have a USP drive that is bootable with the installation ISO. I am able to boot to the USB drive just fine.  But when trying to do a clean install, my laptop will not recognize/find my internal hard drive, even though I'm able to boot to it just fine! The only drive it seess is trhe USB drive I'm using to boot from.If I do a "diskpart" when in Install dialog,  and list disk, it only shows the USB drive. No idea what's going on, but am literally at the end of my rope with this Spectre and Windows 10! I've never had more issues installing an OS in my life... If anyone has any insight/solution, it would be greatly appreciated!

Answer:Windows 10 Clean Install Will NOT Recognize Hard Drive

Have you tried booting to the recovery media that you should have created by now? Did you try the list disk command in DiskPart?   

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My HP 510 - P024 does not find my WD 2.0TB Sata /64 cache WD 20Purx  WD Purple surveiillance hard drive. I think I was  close to get a drive assingned for it the other day and I left the page with the info. and I cannot get back to that page . But this is Windows 10 and this is nothing like windows 7 . This is a WD Purple surveillance hard drive . I got this on Ebay and when it stopped I emailed the buyer and he said to take it out of the metal box and connect it to a working PC with USB and I do this but cannot find it . I have been there where it says to right click and format the device .Maybe somebody can figure this out I cannot . Gene

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windows 7 on my Acer Aspire 5810T won't recognize my 4GB Dane-Elec flash drive but my other laptop (Acer ASpire 1670) running XP will read it ok.  I hear the usual 'docking' prompt tone when I plug it into the new laptop but nothing else.I've tried dane-elec website for downloads but no luck. I contacted them by phone and have sent an enquiry. I tried the right click 'computer', 'manage', storage but the flash drive didn't show. Any ideas?Walneyshack

Answer:windows 7 won't recognize my 4GB Dane elec flash drive

Do other USB devices work?

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Before I recently upgraded my computer from Win 7 Pro to Win 10 Pro, the drive was working fine. But now Windows will not recognize the drive.......although it does show up in Disk Management, there is no content.

I then ran the utility EaseUS Partition Master, and immediately the disk was recognized. In fact, the disk contents were even shown (photos and short videos), and everything looks to be in order.

I tried connecting the drive to an older computer running Win 7 Ultimate. Same problem......Windows won't recognize it, but EaseUS recognizes it and shows the drive contents.

Any idea why Windows won't now recognize this drive? It was working fine on my new computer before I upgraded to Win 10.

Thanks in advance..........

Answer:Suddenly Windows Will Not Recognize My 2TB Seagate USB External Drive

Hi Durango and welcome to the forum. Is the external drive self powered or passive and if self powered does the light come on when you plug it in

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I was looking at computer today that had some issues originally with wireless connectivity. The wireless dongle is a Quest design that comes with build in virtual drive that contains drivers. Once plugged in to any USB port it did not launch the virtual CD drive with drivers (It worked on my PC) thus I can not work the device.

I went to device manager and it turns out that the PC does not recognize (unknown device) the physical CD drive either (but I can boot from it). Out of curiosity I have plugged in my U3 enabled USB drive that has a virtual CD drive on it as well and it too wan an unknown device. In Vistas device manager they are all located under CD/DVD device section.

I have proceed to do a system restore the a time when the Quest wireless dongle worked, but after two separate attempts and waiting 20 minutes to restore I got "system restore was not completed, nothing was changed message.

And yes I have tried to disable/enable the devices and uninstall/restart the PC, even in safe mode and still nothing.

Any thoughts?

Answer:Windows Vista does not recognize CD drive -- virtual or physical

This sounds like a problem with drivers, as I suspect you don't know the history of this PC I would run through some basic checks. Follow this first guide to clean out any redundant drivers.

Then look in Device Manager, click on the View tab and select "Show Hidden Devices" see if there are any yellow warnings.

Reinstall all the chipset drivers.

Check in the Bios that the CD drive is recognised and enabled.

Run sfc /scannow and chkdsk /r from an elevated command prompt.

Let us know if you need a more detailed guide and state the make and model of the PC.

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First post, long time reader. Hopefully someone can help me with the following:

I just recently got a hold of an older PC that I wanted to use for test purposes with Windows 7. The problem is that the BIOS on the PC does not recognize the Hard Drive. Upon startup I get the following message:

Primary hard disk drive 0 not found
Primary hard disk drive 1 not found
Strike the F1 key to continue, F2 to run the setup utility

Now get this, although the BIOS does not recognize the hard drive, Windows 7 and XP recognize it just fine (displays the correct size and everything). I have never seen or heard of this happening before. Usually it's the opposite (i.e. BIOS recognizes the drive but not Windows).

Windows 7 displays the following error link under the "Where do you want to install Windows?" dialogue box:

Windows cannot be installed to Disk 0 Partition 1. (Show details)

Upon clicking on the error link I get a pop-up window with the following message:

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.

Details on the computer:
Dell Dimension 8200
Pentium 4 Processor
512 MB RAM
80GB Western Digital

Also to note: the hard drive is in good working condition as I tested it in another PC. The only thing that I can think of at this time is the mobo. However, everything else works on the mobo (i.e. floppy drive, both DVD drives, U... Read more

Answer:BIOS doesn't recognize hard drive but Windows does

Just taking a shotat this . . maybe a bad ribbon cable.

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Help! My OP isn't recognizing my hard drive.

I am working with Windows 7 Ultimate, and it won't pick up my external hard drive. When I do the steps above it says that its working properly, but it does let me have access to it. Please tell me what is the best way to keep from throwing my computer out the window?

Answer:PC doesn't recognize external hard drive Windows 7


Moved your post to its own thread as differnent OSes may need different fixes as well as different hardware drivers.

So did you complete all of the advice in this thread HERE and is exactly what you mention above in letting you have access or not allowing you access.

When I do the steps above it says that its working properly, but it does let me have access to it.Click to expand...

Is your Windows 7 fully upto date with all updates and hotfixes?

What is the make and model of External HDD?
Have you tried the drive in another PC and did it work ok?
Has the drive been working ok for a while and this is a new occurance of has this gone on since you have had the drive?
Was the external HDD formatted in a Windows XP PC originally at all and what File Format is being used (FAT, FAT32 or NTFS)?

What I would try is to delete the driver for the mass storage device in Device Manager (also while in device manager are there any devices with yellow ! marks and if so what) and to do this on the correct drive, dont have the USB drive pluged in, then in Device Manager open the Universal Serial Bus Controllers branch, then plug in the drive and a new hardware item will appear, likely a mass storage device, once this appears right click it and choose uninstall, then unplug the external HDD and reboot, then plug in the external drive and Windows will re-install* the driver

*only in the main if you dont have other missing device drivers,
&nbs... Read more

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I have a HP Envy 4 Ultrabook and I want to install Windows 8 from scratch, I put the installation files on a flash drive from a DVD of Win 8 I had, but when I go to install it, it says the "We couldn't find any drives". I have tried using DiskPart within the CMD as well, but it only finds my flash drive when I run list disk. Also, my drives are completely formatted, and I accidentally wiped the recovery partition. I tried with a USB of Win 8 Pro, and it was fine, showing all of my drives correctly, but that version is linked to another PC, so I can't install it. Also, I booted into a Linux Mint live CD and tried to install it, it sees my hard drive correctly, but the Windows install does not, I can't figure this out, never encountered it before. Is Linux my only option at this point?

Answer:Windows 8 Core installation won't recognize my Hard Drive

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

You can order the Microsoft official HP/Compaq OEM Recovery disks from the HP/Compaq OEM manufacturer's website.
How Do I Order or Download System Recovery Software? - YouTube

How to Make Recovery DVD
Creating System Recovery Discs in Windows 8 for HP Computers - YouTube
Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) | HP? Support

Using Recovery.
Performing an HP System Recovery on an HP Notebook with Windows 8 - YouTube
Performing an HP System Recovery on an HP Desktop PC with Windows 8 - YouTube

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I just used DBAN (Darik's Boot and Nuke ( to wipe my hard drive because there were lots of unused partitions of various sizes and I didn't feel like trying to erase each one and combine them to one. So now when I try and install Windows XP it says it cannot install because there is no hard drive. Is there any way I can make that hard drive visible to Windows again. I'm pretty sure the hard drive isn't broken because I can install Ubuntu just fine and it recognizes the hard drive. Thanks a lot.

Answer:Windows XP doesn't recognize hard drive during installation

Sounds like you need to use the F6 option to install your drive controller drivers.

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Hello guys:

Well I have an hard drive into a external enclousure but the windows XP of a new CPU do not finish detect it when I connect it. But the same external hard drive work fine in my laptop. I formated my CPU 2 times, but i got the same error of Windows. My CPU has a new motherboard Foxconn M7VMX-K.

The USB ports work fine with my pendrive.

In my computer i can see a new hard drive with a letter (K, whithout data.

The Windows XP Administrator Disk doesn't show nothing about the external hard drive.

Sorry, my english isn't perfect!.

Please help me, thanks guys,

Answer:Windows doesn't recognize my External Hard Drive

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Need some help here. Was attempting my first re installation of Windows XP Home on my brothers Dell Inspiron 1100 Laptop.

Went into the BIOS and set boot order to 1. CD/DVD Drive, then used the factory disk that came with the unit.

Booted from the disk drive just fine. Chose to install windows by pressing "Enter", deleted the D:\ partition and failed to delete the C:\ partition on the hard disk before starting NTFS (quick) formatting, but didn't realize that til after the reformatting ended at 100% saying that it had 'failed due to a corrupt or damaged disk.'

Now windows install doesn't recognize the hard drive to install Windows XP on to.


Answer:Windows Install doesn't recognize hard drive

You "formatted the disk"? You mean the factory disk that you used to restore the computer in the first place? And sorry...I really don't have any advice...I'm a noob with computers. xD

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Hello Sevenforum, first thing thank you for taking the time to read this and help me out.

I'm recently having issues with my computer. I had a perfectly working Seagate Barracuda 3TB drive [D:] running with 1 NTFS partition for backup (HTML, EXE, MP4, RAR, OBJ, JPEG, PDF). For some reason i decided to change the file association of a *.Mov file to be opened with a MP4 player (vlc player in this case), this is when the problem occurred (i think).

Now my computer won't let me open executable files (on this drive only [D:] or even view JPEG the rest of my computer works fine, but this drive wont let me execute anything, view images or load any PDF. I get an error message like "the file can't be viewed/executed because it appears to be damaged or corrupted" in windows 7.

I've spent sometime on this forum (5) days reading through everything i can find about this issue. I noticed that the files that wont load don't have anything in the value field of property (right click property > Details > Value), the other files that i do load will have something written in this field.

After reading this forum i came to the conclusion that i have to some extend a corrupt Master File Table (MFT). So far i did everything before asking anyone. I ran CHKDSK d: /r , CHKDSK /f, checked if i was infected with a virus, looked at test disk, defrag, all in all they say my [D:] drive is running perfectly and there is nothing unusual (no bad sectors).

I looked at some data recov... Read more

Answer:Windows 7 wont recognize or execute files on (D): drive only

Here's an image of the properties of a non-working file

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Hello all! I'm really hoping someone here can help me out with a problem, because it's driving me insane.

I just put together a new computer. Older hard drive (80GB IDE -- I'll replace that when I have money), but new CPU (Athlon II), memory (2GB DDR3), and motherboard (Gigabyte MA74GM-S2). The hard drive is slave to a master DVD-ROM.

Upon booting, the machine POSTs fine, both hard drive and DVD drive are recognized accurately.

Here's the problem. If I put in my Windows 7 Home Premium DVD, and try to install, it'll tell me it doesn't see any drives to install to. I get the Load Driver option and the Refresh option, with nothing in the box.

If I put in my Ubuntu CD, it boots up fine, sees the hard drive there, it'll even install to it without a hitch.

So, what are my options here, what can I do? Am I stuck with Ubuntu forever? I just want Windows 7 to install. I know it can, I had it installed on this very hard drive until this morning. What was my mistake, what am I missing?

Answer:Windows 7 Setup DVD won't recognize my hard drive; Ubuntu will.

If there is a linux partition will have to be deleted.the hdd set to master and the romdrive slave. Also the linux mbr will have to be removed and a windows mbr written to the hdd .Tools required partitioning tool

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I'm connecting a 30GB Travelstar Hard Drive via an external USB 2.0 case to my Thinkpad T40 with Windows XP (pro). Windows immediately recognized it. However, the hard drive does not show up under Windows Explorer. I can go into Device Manager, click on Disk Drives, and it does show the new drive there (along with my main hard drive, which is a 80 GB hard drive).

I cannot figure out how to make it show up in Windows Explorer with an Drive Letter assigned to it and thus, how to actually use it.

I have used the windows xp install cd to format the hard drive as both FAT32 and NTFS, but Windows XP still will not recognize the hard drive when I boot up.

I have also tried going into Computer Management/Disk Management ... but the hard drive does not show up under Disk Management.

However, it does show up under Device Manager under Disk drives as a "ICN25N030 ATDA04-0 USB Device"

Any help / suggestions / ideas would be greatly appreciated.


Answer:Solved: Windows XP won't recognize external hard drive

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