Computer Support Forum

Be Careful With The 9 May 2017 Update

Question: Be Careful With The 9 May 2017 Update

Before you install the update released today (9 May) be careful and take precautions.

It installed to my PC when I started it earlier, though I didn't know it. The PC had restarted and was stuck at the blue window start up screen, the little dots just happily spinning around. It sounds like Windows has started but the start up screen won't go away.

I got on my laptop to start researching the problem, not knowing about the update/restart. I found a couple things online I tried and even posted a question in the general forum. As I tried accessing my PC with a Win10 repair disk, my laptop updated and requested to restart. I wasn't using it right then and told it okay. Lo and behold, after it restarted, the laptop did the same thing as the PC, the start up screen that won't go away.

Hardware wise, there is no cross over between. The PC is a 4 year old BYOPC with an i7 processor and NVidia graphics. The laptop is a 10 year old HP Pavilion with a Core 2 Quad processor and AMD graphics.

I have had to resort to using my wheezy HP Slate10 HD tablet to post this warning.

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Preferred Solution: Be Careful With The 9 May 2017 Update

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Be Careful With The 9 May 2017 Update

My Win10 RTM Version 1607 Build 14393 updated this afternoon and no problems.

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Hi everyone, i have quite a few questions so i'll post separate threads rather than pollute one thread. I'm wanting to get something a lot better than windows defender. Comcast is my ISP so i can get NIS for free. As most of you are aware of Norton hasn't been doing a great job these days. There has been multiple vulnerabilities in its products that actually decreases the security of windows. Still NIS still does a pretty good job of scoring pretty well in the various test in terms of protection. I was thinking on going with either bitdefender or KIS but of course i would have to pay for those. If you were me would opt for NIS because its still pretty dang good and worlds better than bit defender or would you opt for one of the better products like KIS or bitdefender?

Answer:Kaspersky IS 2017 vs Norton IS 2017 vs Bitdefender IS 2017

bitdefender free+ CF and SAP i think will be good

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Not sure if this is the result of the ?Creator Update or coincidental hardware fail.
Yesterday my HP6735S laptop running W10 Home since last year was offered an update from v1607 (I think) to the latest. I allowed this to go ahead and waited .. and waited for about 4.5 hours all told.
Eventually it finished and after logging in again it appeared to be working.
After being left for a while it turned itself off - as normal.
I then tried to turn it on with the following result:-
Blue power light ON
WiFi LED Orange (Off)
HDD activity LED flashing Orange (Normally Blue)
DVD drive seeming to try accessing (Empty at the time)
Display Blank
Caps Lock LED flashing occasionally
Pressing and holding the power button turns Off as normal.
Tried removing battery and starting with adapter - same.
Tried putting in W10 *.iso DVD - same.
I can read the HDD in a caddy on another PC and it seems to be OK
(Except the small (100M) system partition reports empty)
I have 3 normal partitions:
Windows 7 (~100G)
Windows 10 (~100G)
Data (~500G)
I usually had to select W7 or W10 at start up.
Unfortunately I cannot run your SysInfo utility for obvious reasons.
Procesor is dual core AMD Turion X2 64bit with 4G RAM (2 x 2G)
Laptop came with (250G HDD)/Vista originally which I replaced with XP.
The HDD was later replaced with 1T HGST and installed W7.
W10 was installed using the code from W8 (bought) as a dual boot.
Any ideas?

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Question: Gin update 2017

UAC is on before

Answer:Gin update 2017

Add uBlock/Adguard and HTTPS Everywhere to your browser.
Enable Smartscreen for File Reputation in the entire system.
Consider a backup solution such as Macrium Reflect or the default Windows Backup.
Thanks for sharing!

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Question: 2017 X1 Update?

I was waiting for Apple to update the macbook pro line to replace my older x1, since I can't stand the touch row function buttons.  Of course Apple goes and releases their own version of the touch function buttons, which is the biggest reason I want to get rid of my machine.  So back to square one, I will probably just get another X1.  Are there any big updates due for 2017?  I know updated machines usually get released around late January / early February and was curious what is expected for next year. Thank you.

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Hi there

Before you BUY Windows 10 note :

The FREE update from W7 to W10 is STILL working. (13 May 2017). Just done one and finished at 12.40 local time today.

1) download the media creation tool.
2) from within W7 run the setup
3) all done - and you'll see you have a digital license.

Note W7 must be activated BEFORE you start and do the updates.

W7 Ultimate / PRO to W10 Pro, Home to Home.

Probably works for W8 / W8.1 too but I don't have any systems running those.

Just to remind people -- check out before Paying - if you are running W7 / W8 / W8.1

(Backup old OS first in case the upgrade gets hosed up or youwant to go back).


Answer:Update from W7 still FREE (May 2017)

Just upgraded a Windows 8.1 machine to Windows 10, no issues. I guess Microsoft wants everyone on Windows 10.

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Good evening everyone. Thanks for your access to this thread. I hope you to read and answer for this question.

I want to ask everyone that which software should I use for keeping security of my PC.

Now I am using Bitdefender Total Security 2017 as main anti-malware soft on my main desktop PC.
And also I was using F-secure SAFE as anti-malware soft on my PC until last week.

Yesterday, I heard that new Avast Antivirus 2017 was released, and new Avast Free is including behaviour scanning system.

I am having trouble deciding which software should I use as anti-malware soft.
Please tell me about your recommend.

I think that...

?Protection features
Better : Bitdefender 2017 > F-secure SAFE > Avast Free 2017

?Performance and speed
Lighter : Avast Free 2017 > F-secure SAFE > Bitdefender 2017

?the risk of false positive trouble
Bigger risk : F-secure SAFE > Avast Free 2017 > Bitdefender 2017

?SSL (HTTPS) Scanning is enable without fake SSL certificate to browser
Unnecessary fake certificate : Avast Free, F-secure
Need fake certificate : Bitdefender Total

F-secure SAFE is the very nice solution as protection from malwares and keeping speedy PC. But it is having big risk of false positive ratings; especially the website blocking is not good with many many false positive ratings. And, sometimes slow down my PC.

Bitdefender Total Security 2017 is the best solution as protection from malwares. This software is providing users very nice anti-malware solu... Read more

Answer:Avast Free 2017 vs F-secure SAFE vs Bitdefender Total Security 2017

Quick question, why Bitdefender Total Protection? Do you need ALL those additional features, or looking for an Antivirus only, because there are Bitdefender Antivirus Plus and Free versions.

What about other protection software like Emsisoft Anti-Malware/Internet Security or ESET Nod32 Antivirus/Internet Security?

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Hi all

New here so sorry if it's not in the right place

I got a notification about the new update for my system and I decided to install it today

On start up it began the install and went through 100% and turned off,

Now on start up it gets to the black screen with the blue windows logo but won't go any further than that,

Now is this it doing some more installing or is this an issue(photo attached)

Answer:Windows 10 update may 2017 problem

Hi There

It can be a lengthy update depending on system specs.
I have seen it take 30 minutes + to update.

How long has it been in this state?

Post back after a while with an update


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Jan 4, 2017 Windows update problem. Download and install several Win 7 updates. Everything seemed to work ok, but Windows Clean up of update files just hangs, and I have lost nearly 11 GB of freespace on my HD>

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Jan 4, 2017 Windows update problem. Download and install several Win 7 updates. Everything seemed to work ok, but Windows Clean up of update files just hangs, and I have lost nearly 11 GB of freespace on my HD>

Answer:Windows 7 update problem on 01/04/2017?

Hi Welcome to Windows Central. Your post is confusing to me. What OS are you running? Run a Disc clean up!
Here's link from MS!

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I have two HP Laptops running Windows 10 Home. Both are running well without Virus or Malware. Today I'm getting the same error from Windows Update on both computers suggesting it's a Microsoft problem.

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

? Definition Update for Windows Defender - KB2267602 (Definition 1.239.530.0) - Error 0x80070643

Anyone experiencing the same issue today.

Answer:Windows 10 Update March 31 2017

Toronto Cat said:

I have two HP Laptops running Windows 10 Home. Both are running well without Virus or Malware. Today I'm getting the same error from Windows Update on both computers suggesting it's a Microsoft problem.

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

? Definition Update for Windows Defender - KB2267602 (Definition 1.239.530.0) - Error 0x80070643

Anyone experiencing the same issue today.

Hi, @Toronto Cat

If it just popped up today, on both systems, and was not a problem before, I would be inclined to just let it go till tomorrow and see if it clears up. Sounds like you didn't do anything to cause software installs/uninstalls or the like. Reboot both systems and check. Could be just a temporary glitch somewhere...MS or your ISP or something else. Reboot your router, too.

If it keeps occurring, we can look into it further.


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I just heard info that HP has refresh the Spectre x360 13 at CES 2017 but their is no more info about the refresh spectre x360 13. So, I want to know what's new in the refresh model and when it is coming out to stores?
I plain to purchase the spectre x360 13 but after I heard that hp his update the spectre x360 13 so my plain change to wait for newer model. so I just want to know is it better to wait for refresh model or purchase current model?

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My BD sub expires soon. Trying to decide whether I should switch to Norton 2017. It's my understanding that Norton is no longer the grand POS it used to be.

What say you?

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College Football Picks 2017-2018 Season Charlotte at Eastern Michigan Eagles September 01, 2017 @ 06:30pm

Charlotte at Eastern Michigan Eagles


Charlotte 22.903 26%
Eastern Michigan Eagles 30.181 74%


Charlotte +14.0 59.5 over
Eastern Michigan Eagles -14.0 59.5 under

Get full analysis, detailed write-ups, and official picks at

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Hello, Guys!
I'm new on this forum but I Really Really like this good Forum
So I had Emsisoft for couple of months now
But Recently I've switched over to Avast Premier Beacuse I've never used Avast before So I wanted to try It out
But now I'm without any AV As I do not know what to Install Avast or Emsisoft!
I have licences for both So thats not the problem
Thanks In Advance And btw This forum really nice.

Answer:Avast Premier 2017 Vs Emsisoft Internet Security 2017

Both have excellent protection functions, but certainly they are two different security solutions.
I think the choice of one or the other one is really subjective, I've used Emsisoft for many years and it is my first choice

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My system got WIN10 update on March 15.  Afterwards, my FIXMESTICK would no longer load past message on screen asking for "fixmestick line login:" With the help of the FixMeStick Tech, we could not get my system to process the scan process; or even to get to BIOS to boot manually.Anyone else have similar experience?

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According to Microsoft KB3178960
will break Excel and in order to fix that we have to install KB3191855 after.  
My question is, can I skip 3178960 and just install 3191855? Does 3191855 cover the security update that the
3178960 have? Or I need to install both to get the security it provides? I don't want to install 3178960 because if for any reason 3191855 failed installing on a computer then I will end up with a botched Excel. Thanks!

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We deployed June 2017 IE Cumulative KB4021558 to our endpoints and had users run into the iFrame printing issue. We then deployed KB4032782 to resolve the printing issue on endpoints. KB4032782 removes 1 fix from KB4021558 that fixes the iFrame printing
The question is does the July 2017 IE Cumulative update KB4025252 include the fix that was removed by KB4021558?

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EDIT: Well, at least I know now why it failed, but no fix. I should have noticed I am running out of space yet again (A better error message would have been nice!). The laptop only has a 32GB non-upgradable eMMC storage chip, and for a year I have been able to keep 4 or 5GB free by constantly cleaning up things, and the updates installed. Well this update is so huge that the laptop is no longer updateable. I have done all I can do at this point. I also had to disable the Windows Update service because it fills up my laptop with 100,000 files every day that I have to delete every time to get space back.

What I have done to make space (These are instructions I give to other people with 32GB drives):

(NOTE: I believe Steps 1 and 2 will actually perform steps 3, 4 and 5):
1) Run Windows disk cleanup including system files.
2) Install and run the CCleaner application. Perform just the file cleanup.
3) Delete %TEMP% files. Use the search in the taskbar and type %TEMP%. Delete all the files there and just skip the ones that are in use. Double check that it takes you to the TEMP directory.
4) Empty the Recycle Bin.
5) Delete Windows/Temp files. (C:/Windows/Temp.). Skip the ones that are in use.
6) Run a search using the search field in file explorer and check for GIGANTIC and then HUGE size files you may have forgot about, like in the Downloads directory (Select Size Explorer).
7) Install WinDirStat. It will help you find other really large files you may have missed.

O... Read more

Answer:Can't install today's (05-09-2017) KB4019472 update

pjc123 said:

SOLVED: Well, not really solved, but there is nothing more I can do. I am running out of space and the laptop is now obsolete after only a year of buying it new. The laptop only has a 32GB Emmc chip, and for a year I have been able to keep 4 or 5GB free by constantly cleaning up things, and the updates installed. Well this update is so huge that the laptop is no longer updateable. I have done all I can do at this point. All my applications are on an external SD card, Minimal synced Google Drive files on the laptop, CCleaner cleanup, Windows disk cleanup including system files, Windows Settings Storage cleanup, and Windows is as lean as possible (Recovery turned off, Hibernation turned off, deleted the swsetup files, etc, etc, and every other possible cleaning method know to man).

PROBLEMATIC UPDATE IN QUESTION: 2017-05 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4019472).

I have tried multiple times to install it in the last two days and it dies at 9% - 10% progress with the following error each time, no matter what fix I try:

1) Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)
What I tried:
1) Ran the Windows Update Troubleshooter and retried. No help.
2) Manually downloaded the update. Did not work. The installation ran for a few minutes, the progress bar only moved slightly, and then a message popped up saying that it was not installed.
3)... Read more

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We have a problem with the latest updates that was published by Microsoft 18 May about the daylight saving time, it's impossible to install the updates on our machines windows 7 x64  / server windows 2008 R2, the error displayed is :
"The update is not applicable to your computer"
Can you help us to resolve this issue ?

Thank you.

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Following the release of the Windows 10 Anniversary Update this past summer, Microsoft on Wednesday shared details regarding what?s next in line for its operating system.

The Windows 10 Creators Update, as it?s being called, will deliver a wealth of new features and improvements. As rumored earlier this month, Microsoft has given its core graphics application ? Paint ? a major facelift (and a new name, Paint 3D).

Microsoft General Manager, Megan Saunders, explained the goal of the new app is to make 3D creation as simple as taking a photo or video on your smartphone. She used a phone to 3D-scan a sandcastle and imported it into the app for manipulation. Microsoft has a new website,, where users can upload and share original content.Click to expand...
​The Creators update includes a variety of other important features, many of which Microsoft didn?t announce at the event. Here?s what we already know about:

OneDrive File Placeholders: Windows 8.1 introduced ?placeholder? files for OneDrive?files that appeared in File Explorer but were actually stored in the cloud and only downloaded when you needed them. Microsoft removed this feature in Windows 10, but an ?on-demand sync? feature looks likely to arrive in Windows 10 to replace it.
Blue Light: Windows 10 is getting a ?Blue Light? feature, which works similarly to the venerable f.lux utility. Many operating systems have been adding this feature lately, including iOS with Night Shi... Read more

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February 14 2017 security update release
Our top priority is to provide the best possible experience for customers in maintaining and protecting their systems. This month, we discovered a last minute issue that could impact some customers and was not resolved in time for our planned updates today.
After considering all options, we made the decision to delay this month?s updates. We apologize for any inconvenience caused by this change to the existing plan.

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The Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3213986) that was released today won't install onto my computer. Windows Update would download it and tell me to restart but when I restart, it doesn't seem to even try to install the update instead it stays at the "Getting Windows ready" screen but it doesn't show any install progress then after a couple minutes it just restarts and gives me a message that "We couldn't complete the updates, Undoing changes." I've tried several times with Windows Update and the same thing happens and I've also tried manually installing it from the Microsoft Update Catalog but that also didn't work. The other updates that were available today went through, but not the cumulative update.

This wasn't the first time I've had problems with cumulative updates but there was always a work-around posted on the forum before but this time it seems I'm the only one with this problem? Can anyone help? I don't even know how to stop my computer from trying to download the update again every several hours.

Answer:Today's (1 Jan 2017) Cumulative Update Won't Install

Temporary measure:

For more see the excellent Tutorial section which you are free to browse and search.

Sometimes certain updates have caused issues- manually download and try that way, assuming there's no fundamental issue with your PC. If it's an MS problem, wait for resolution, and block it temporarily.

Follow the post on the update in the News section in this forum.

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Anyone else having problems after latest (April 2017) update?
My PC went so s-l-o-w that it was nearly unusable.
My solution so far - after virus scan, looking for other setting and software problems- was to uninstal the latest update (KB4015438) - seems to have solved the problem at least for now.
Hope that's useful and love to hear other solutions.


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A couple of years ago I moved myself and some of the fam from Apple Everything to Windows 10. Yesterday however, I bought an new 2017 iPad. I really love the Surface devices, so why?
First, because Microsoft are no longer supporting the phones that are in our house, we are being forced from that platform. So rather than living and breathing completely and happily inside the Microsoft ecosystem, I am now forced to diversify and go elsewhere. This really is a big deal, and changes my thinking from the unthinkable (leaving the MS ecosystem) to the possible (shifting back towards Apple). That being the case, why should I then buy a Microsoft Surface tablet (I was planning to buying a new Surface Pro M3) when I an now FORCED to be open to Apple and Android?
Second, Microsoft have made my leap back to Apple so easy, because they have done what Apple and Google have refused to do, which is to make their software available on the others' platforms. Thus the transition to iPad is easy. For example, Word and PowerPoint are effectively free (via my 365 account that I will not be renewing at full cost next time; I will use the academic version which costs me almost nothing). Outlook on iPad is a great app (better than on PC platform). Lots of other apps that Microsoft that I use are also really nice on iPad (e.g. Wunderlist) and made the transition really simple and clean.
Third, the Facebook app on iPad is ... Read more

Answer:I did the unthinkable and chose a 2017 iPad over a 2017 Surface Pro M3

Microsoft are no longer supporting the phones that are in our house, we are being forced from that platform
Can't make sense of that. Presumably you have really old windows phones that no longer get updates?
And what does that have to do with what tablet you use? Windows has timeline, cloud clipboard and a whole host of platform agnostic features coming this fall, so Windows will play nice with android or ios (better than those OSes play with any other).
You don't even need your tablet, desktop and phone to be the same platform. You just need the same services, which for MSFT, exist on every platform.

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i think upgrade advisor does not working on my lumia 730
i dont know why but i cant get windows 10 mobile update!!

Answer:there is no windows 1 mobile update for my lumia 730? its april 2017

What does Upgrade Advisor say? You have to run Upgrade Advisor and enable it first, if you haven't done so already.

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So I've used a few years ago Trend Micro and i was planning to try it and maybe buy a license, as it's one of my favorite AV. But I've seen on the Trend Micro forums that some users are complaining about some BSOD (see here and here) issues with the Creators Update. A hotfix seems to be available tough.

In their forums, the moderators say Trend Micro is not yet fully compatible with CU. But when i contacted them, they said it is and this problem can be solved with the hotfix.

So if some of you guys are using Trend Micro Antivirus / Internet Security / Maximum Security 11 with the Creators Update, how is going so far ? Any bugs or crash ?

Thanks a lot

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My name is Daniel and I am having issues with the HOMEGROUP ever since the big update that came at the end of spring for windows 10.

First, my system is as follows:
there are 4 computers:
3 windows 10, 64 bits computers Home Edition, hardwired to the modem directly.
1 laptop windows 10 Home edition, connected wirelessly.

The problem that I have is as follows:
I have been using "Homegroup" for the past 3 years or so, and it always worked very well.
But ever since the "Creator's update" released either in April or may 2017, the Homegroup feature is broken.

My main computer which was the one who started the "Homegroup" got updated first, and after that, no other computer sees the homegroup.

However, I need to explain the following:
My main computer, who started the homegroup, still sees the "old homegroup" as active, AKA Ghost homegroup.
I have tried to delete it by following the steps here
Fix issues with the homegroup in Windows 10

Solution 1 ? Delete files from PeerNetworking folder

Go to c:\windows\serviceProfiles\LocalService\AppData\Roaming\PeerNetworking.Delete idstore.sst and move on to Step 3. If deleting idstore.sst doesn?t work, go back to c:\windows\serviceProfiles\LocalService\AppData\Roaming\PeerNetworking and delete all files and folders in it and go back to Step 3.Go to the Network Settings and Leave the Homegroup.Repeat this for all the computers in your network.Turn off your computers.Turn on just one, a... Read more

Answer:2017 windows 10 Creator update damaged Homegroup

In case you didn't, you have to create the New HomeGroup on the same PC that had started the Old HomeGroup.

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My windows cannot run updates i use Windows Update Diagnostic check and show the message "Windows update error 0x80080005(2017-06-19-T-01_21_54P)", how solve this problem? Kindly reply soon! Thank you! 

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Hi, I am running windows 8.1. There was a recent update to my ETDWare ps/2-x64 Elan Driver on 4/2/2017. Specifically, there were THREE Driver Services added (ETD and i8042prt and mouclass) and a Device was installed (oem10inf). Since then, my laptop has been going crazy! It is acting like I have a virus on my laptop, but I eliminated that possibility. It is definitely caused by this update. I cannot rollback this driver. Is it possible for me to install the previous version? Details of what's wrong:When I try to scroll, a round ball with arrows pops up, preventing me from clicking and typing.When I click on open tabs in crowser, it closes them instead of opens them.WHen I click on buttons in windows, sich as "Okay, Close" etc., it does nothing.When I right-click, I cannot click on SAVE or any other option. Please help, I've been going absolutely nuts over this! Thank you,Richard 

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Today my PC has had a windows update, and it has done it overnight whilst my computer was turned off.
Now I cannot turn off my computer or put it to sleep, as it just turns on again straight away. I have disabled fast startup, prevented the WiFi driver from being able to wake up my device and uninstalled the Intel Management engine interface.
Is there any other fix to this problem

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Source: Windows 10 v1607 media now available

3rd February 2017 UPDATE: End of servicing for Windows 10, version 1507 will now occur in May.​On November 29th, Windows 10 v1607 was declared the Current Branch for Business, also known as the Windows 10 Anniversary Update.

End of servicing for Windows 10, version 1507​With the availability of Windows 10 v1607, the grace period for Windows 10 RTM v1507 will begin. That means, after May 2017, Windows 10 v1507 will no longer be serviced, as only the two most Current Branch for Business (CBB) versions are actively serviced (ie, v1607 and v1511)

What this means for you? ​Basically, Windows 10 users on v1507 are advised to upgrade to Anniversary Update (v1607) before May 2017.

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We're happy to announce the release of Malwarebytes Anti-Exploit 1.09 Build 1403.
Build 1403 has the following fixes

[*]Fixed conflict with Symantec DLP
[*]Fixed conflict with Chinese banking software
[*]Fixed conflict with Sophos AV
[*]Fixed Edge browser crashes on Windows Insider Preview builds
[*]Fixed MS Office application crashes with MBAE
[*]Fixed conflict with McAfee HIPS
[*]Fixed false positives with Java Protection Technique
[*]Fixed a logging issue for critical errors
[*]Fixed service restart issues
[*]Fixed IE Freeze issues in Windows 7Click to expand...

This version is available only from updating from the program. The adjusting file of the new version isn't present.
Download curent version:


Answer:Malwarebytes Anti-Exploit 2017 Update Thread

Latest version is

Malwarebytes Anti-Exploit

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Windows updated a few days ago and since then I can boot.

I get: Your PC ran into a problem and needs to restart. We're.....

I can't manage 'Windows Update' (...there is little to manage anyway since the updates are literally forced down our throats) because at the top of the screen it says in RED, "Some settings are managed by your organization." I am the organization. This is a personal/one-user machine.

I create a full image twice a day so I used MR to restore a good image and got back in. Now, Windows 10 10586.753 installs updates every night and I have to do it all over again. I'm in a terminal loop.

I can't utilise a program like "WhoCrashed" because I can't get back in to analyze it. I have to restore an image each time. While I was in a restored image it do perform a 'Restore Point' so I could try that on the next boot failure in 'Troubleshooting.' But once in 'Advanced Options' during the boot repair, under 'Restore' I had no Restore Point listed.

I booted using WinPE and looked around a little but I couldn't find much to see or do there.

I ran SFC and DISM inside a restored image they both came back perfectly fine.

I used the following two lines in 'Safe Mode Command Prompt' during one Advanced Repair attempt but neither correct anything:

sfc /scannow /offbootdir=c:\ /offwindir=c:/windows
bcdedit /set {default} bootmenupolicy legacy
Crash dumps won't help because I can't get to ... Read more

Answer:Feb 2017 Windows Update breaks boot. Can't boot machine after Update.


Is this happening in a Windows 10 Pro Insider Preview build?

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Windows updated a few days ago and since then I can boot.

I get: Your PC ran into a problem and needs to restart. We're.....

I can't manage 'Windows Update' (...there is little to manage anyway since the updates are literally forced down our throats) because at the top of the screen it says in RED, "Some settings are managed by your organization." I am the organization. This is a personal/one-user machine.

I create a full image twice a day so I used MR to restore a good image and got back in. Now, Windows 10 10586.753 installs updates every night and I have to do it all over again. I'm in a terminal loop.

I can't utilise a program like "WhoCrashed" because I can't get back in to analyze it. I have to restore an image each time. While I was in a restored image it do perform a 'Restore Point' so I could try that on the next boot failure in 'Troubleshooting.' But once in 'Advanced Options' during the boot repair, under 'Restore' I had no Restore Point listed.

I booted using WinPE and looked around a little but I couldn't find much to see or do there.

I ran SFC and DISM inside a restored image they both came back perfectly fine.

I used the following two lines in 'Safe Mode Command Prompt' during one Advanced Repair attempt but neither correct anything:

sfc /scannow /offbootdir=c:\ /offwindir=c:/windows
bcdedit /set {default} bootmenupolicy legacy
Crash dumps won't help because I can't get to... Read more

Answer:Feb 2017 Windows Update breaks boot. Can't boot machine after Update.

Moderator. Please delete this. I've started it in the 'General Support' forum.

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Why i lost every save i have at truck simulator after the last win10 updates i installed just today?

Why is this happened? I believe it isn't normal this to happened correct?

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been digging on this for a couple of hours and conclude that HP changed something in their BIOS update files, removing the Bootable Flash Utility that was there in the past. I have a HP laptop pretty dead, and the last hope is to try to force-update [replace] via Bootable USB stick - auto-run on the blind. HP has pages and videos dedicated to the process but they are wrong in today's world. There was a HP Utility for creating the USB stick, but it is not now included in the typical [email protected]#######.exe download as it once was, and I can find no other Utility except one for large shop replicated BIOS installs which involves editing batch files with a number of options.

So you know the story: this is a HP G4-1117dx, which had intermittent issues for months, then quit. The hard drive is fine. The system, when powered on, runs the fan, checks the optical drive, displays the LED'S at the power button and WIFI indicator, but no other evidence of life. not a hint of video, no beeps. Holding F11 or F12 produces nothing. Using the HP recommended key-sequence for recovering "last good copy" of bios fails [trying Windows-Key+V, or Windows-key+B]. Trying all this with external monitor as well as onboard produces no vid. So this is my last shot before pronouncing the MB dead.

any direction you can give is much appreciated.

EDIT: The applicable page at HP for doing this sort of recover is
Section 3, Steps 5 through n are simply wron... Read more

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In our testing environment MBSA, stops working after installing KB4015546. 
Security assessment: Incomplete Scan
Scan date: 4/12/2017 8:31 PM
Scanned with MBSA version: 2.3.2208.0
Catalog synchronization date: 2017-04-10T21:31:59Z
Security Updates Scan Results
Issue:  Security Updates
Score:  Unable to scan
Result: Cannot load security CAB file

Is anyone else experiencing this problem?  This is a big deal in our organization because our systems are all disconnected from the Internet, so we rely on MBSA for primary verification that patches have been installed before deploying to the larger base.
This problem has been reproduced on Windows Server 2008 R2.

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Hi Folks
My 7202 Rugged Tablet has been a perfect performer until the recent BIOS update. I get serious FAN NOISE after the update. Anyone else have this issue with the same of similar system?
What are some possible steps to resolve?

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I work in IT in a University and last week I prepped and set up a number of W10 computers for Student Admin DYI use. Everything up to date, tested, functioning smoothly. Today, (first day of classes and I go in to just make sure) and the computers have been bricked by an update. Endless 'Installation failed, press any key to restart' and on it goes. Safe mode doesn't work. Win10 install Disc Repair doesn't work. Nothing works. This is totally unacceptable, particularly when advice received goes along the lines of "If you are stuck in a reboot cycle please go to the control panel and .....". We have resigned ourselves to the inevitability of a complete rebuild and a huge delay/cost associated with that. I will point out that no cloning/dsim or other reproduction techniques were used. This was a clean individual install of W10Ent to several machines. We have applied for extra manpower solely to deal with the expected W10 problems but I'm getting the feeling that the unexpected ones are going to require even more. This is not a suitable OS for mission critical situations (and this is not the first major stoppage, we have 2 surface pro 4's on their way back to MS for un****ing, and I have a list of tickets with similiar inquiries/faults). I use to think I was a Pro in IT but W10 has reduced me to damn near tears. Just saying.

Answer:Windows 10 update: endless failed installation reboot Feb 2017

Hi, I sympathise with your plight- fortunately not one I've experienced.

Others may have better ideas.. but noting you've not had a reply...

a. Can you invoke system restore by booting from a Win 10 install disk, then click 'Repair your computer' and navigate through Troubleshooting to System Restore?

b. Failing that, and this is significantly less than ideal, can you restore the backup copy of the registry?
Boot from e.g. a Win 10 install disk or bootable disk such as Kyhi's at the top of the Software and Apps section of this forum

The Windows 10 backup copy of the registry is under:
Boot up the PC using WinPE or Installation Disk into command prompt and copy all files under RegBack to C:\Windows\System32\config

(This will probably leave inconsistencies between some files and the registry, and I can't advise how you might reconcile those simply).

I'm wondering whether you have ever considered the routine use of disk imaging so you have a quick way of recovering?
Also whether you have considered any of the various was of restricting Windows updates so that you can test them before general deployment?

Windows update log files
You are probably aware of this, which seems to make accessing them in this instance remarkably challenging.
You'd have to extract them and process them on another machine, unless perhaps you can do that having booted using Kyhi's boot disk.

Windows Update logs are now generated using ETW ... Read more

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For those of you who would like to know the complete update history that Windows 10 has gone through since it was first released in July 2015, you can view it in the 3 enclosed images.

The version number is based on the last 2 digits of the year and the number of the month of the release.
Version 1507 was released in July 2015
Version 1511 was released in November 2015
Version 1607 ("Anniversary Update") was released in July 2016
Version 1704 ("Creator Update") is scheduled to be released in April 2017


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Hi, IE11 won't launch any more on my laptop- seemed to happen after the big 9/13 update so I'm guessing it's related. When I try to launch from anywhere (taskbar, clicking on a link etc), the spinning wheel appears for a moment, that's it. I've trawled the web and tried pretty much every suggested fix I could find. It seems something similar has happened to others after upgrading to 10, however mine was pre-installed and I haven't seen anyone else with exactly the same complaint. I don't want to do a re-install if I can help it...also I found I had system restore turned off unfortunately. Has this happened to anyone else?

I don't really want to change browsers. As mentioned above I have tried all the fixes I could find but would welcome any suggestions. Thanks.

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I'm attempting to manually install critical-only updates to a Win 8.1 box.

I found April 2017 windows8.1-kb4015550-x64_516ecbc130cb85fe3ae74f04c9f2cc791b669012, which i believe contains critical updates only. Great.

But, it's prerequisite is April 2014 KB2919355, which is over 700 MB.,-windows-8.1,-and-windows-server-2012-r2-update-april-2014

I suspect that, at that size, it's not a critical-only update, but instead includes all updates up to that point (even non-critical stuff not required for the 2017 update). Correct?

If so, how can i identify the absolute minimum prerequisites needed for the April 2017 update? -thx

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Hi Gents,
I have rollout IE KB Update KB4025252 and after the update, few users are not able to access SharePoint 2010 links. Users are able to view SharePoint home page but not able to access links. IE Keep crashing "Internet Explorer has stopped working"
I was able to resolve the issue by removing the above KB and reboot.
My question is I have 2000+ Users to run rollout job and it will be helpful if there any update fix update released by Microsoft.

Thank you and regards,


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Hi. I have a Dell Inspiron 5759.  I started seeing alerts that the above bios update was available. I haven't installed it yet.
Has anyone applied this update? Any problems or issues?

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My computer recently did the "Creators Update" and my USB 3.0 SD card reader speed dropped to about 1/3 of what it was before the update. Before the update I could transfer video/photo at a rate of about 90 MB/s but now the maximum with the same cards and content is about 30 MB/s. Both read and write speeds were affected.

My external hard drives (also connected via USB 3.0) were not affected. Their read/write speeds remained the same.

Has anyone found a fix for this problem?

Thanks in advance,


Answer:Slow SD card reader after latest Win10 Creators Update (May 2017)

What is the Make and Model# of your Computer/Motherboard?
go to the Manufacturers Support/Download Drivers, type in your Make and Model# or Service Tag#, choose your version of 10 (ie) 32bit or 64bit. Download the SMBus Controller or Card Bus driver for your model.

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in our company we use Windows 7 Clients in ActiveDirectory 2008R2, a WSUS and GPOs for Windows Update active.
Updates are automatically approved for a group of computers for testing.  These Computers are set with a GPO that does not install updates automatically but informs the user about new updates . The user decides the installation time. Among other settings
we also set with GPO that disables an automatic reboot after update installation: "No auto-restart with logged on users for scheduled automatic updates installations" enabled.
GPO Result Check prooves, the policies are still appliead as expected - and this has always worked as expected.

The GPO has not been changed for over a year.

With KB2952664 Rev.200(!!) reissued by Microsoft on 06.06.2017 and installed today we experienced an unexpected forced reboot within 15 minutes for
all affected computers of the above mentioned group. The shown image (German text) popped up and it was not possible to stop the reboot process.

08.06.2017 10:02:28    WindowsUpdateClient    22
Restart required: To complete the installation of the following updates, the computer will be restarted within 15 minutes: Update for Windows 7 for x64-Systems (KB2952664)

Today, our clients are rebooting once again. This time after installation of KB3203460.
I copied this thread from customer forums: Read more

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Today, at Build 2017, we announced the next wave of Windows 10 innovations built to empower the creator in all of us ? the Windows 10 Fall Creators Update. Available later this year, the Fall Creators Update delivers new experiences for more than 500 million Windows 10 devices: A new design system for the next wave of creativity across devices; experiences that move with you across Windows, iOS, and Android; iTunes, Spotify, SAP Digital Boardroom are coming to the Windows Store; new tools that make Windows home for all developers; and the world?s first Windows Mixed Reality motion controllers ? no markers required.

The spirit of creativity lives in each of us. So often our lives are changed by creating something out of nothing, from a big idea, a dream, or just a simple thought.

Like the incredible developers here at Build, I experienced my own personal creativity in software development. I remember what it was like to wait as my code compiled, then seeing it come to life on the screen for the first time. There is an amazing feeling of creativity that comes from software development. I love seeing that spark of creativity in our Windows developer community.

The Windows 10 Creators Update began rolling out last month to more than 500 million Windows 10 devices around the world. It?s exciting to see more than 300 million people using Windows 10 every day for more than 3.5 hours a day on average. With all of this engagement, we?re most proud that Windows 10 c... Read more

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Read More. Microsoft confirmed today that the next feature update for the company's Windows 10 operating system, the Fall creators Update, will be out on October 17th, 2017.

Today, we?re pleased to announce that the next update of Windows 10, the Fall Creators Update, will be available worldwide October 17. With the Fall Creators Update, we are introducing some fun, new ways to get creative.

Lenovo did leak the release date earlier today in a press release, but edited the release afterwards to remove the date from it. Considering that Microsoft confirmed the date today, Lenovo might edit the release a second time to add the official date to it again.

Read More. Microsoft confirms: Windows 10 Fall Creators Update on October 17th, 2017 - gHacks Tech News

Answer:Microsoft confirms: Windows 10 Fall Creators Update on October 17th, 2017

Is that the Redstone 3?


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After windows 10 updated itself to version 1703, the TrackPoint on my X1 Carbon stopped working. It's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. It there a new driver or fix for this issue?

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Hi guys
Wich do you perfer?

Answer:avast 2017 or F secure 2017?

Avast has nicer user interface and more features besides that everything else is pretty similar.

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My Lumia 640XL device running on Windows 10 OS version 1703, Build- 10.0.15063.414 . While checking for update a new update shows up i.e, 2017-08 update for arm based phone devices, but while trying to download the download never starts, showing an error code (0x80070020). I am using wifi to download. I can't understand the issue.

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hi All,
the MBSA 2.3 reported that Adobe Flash Player security update KB4018483 is missing though it is installed correctly.

I have downloaded the latest catalog file from website with the same result.
Is it because of the MBSA catalog file is not updated? The latest catalog file is 2017-04-10 which is before 4018483 release date (April 11, 2017)
PS, I tested it on a Windows 10 machine, it does not has this issue.
Any input is appreciated.
Thank you.

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Why Lenovo didn't test compliance of Yoga 2 Pro (20266 / 80AY) Windows 10 with Anniversary Update (1607) or Creators Update (1703)?Will be nice show some respect to their costumers providing updated drivers for all your systems.Lenovo devices tested for Windows 10 version 1703 (update March, 2017)Regards,

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On my Windows 10 pro PC, I'm running (BDTS 2017 + Voodoo Shield Pro + Malwarebytes 3), and this combo is very smooth for me, but when I saw the results of MT tests here : AV Test - MalwareTips - Bitdefender Report - March 2017 and here : AV Test - MalwareTips - Kaspersky Report - March 2017, I think that these tests demonstrated that Kaspersky did a better job then Bitdefender
So my question is to know if it is a good idea to replace BD by KIS on my config ?
NB: I have paid keys for both

Answer:Bitdefender Total Security 2017 vs Kaspersky Internet Security 2017

1/ kaspersky with tweaked settings alone

2/ kaspersky, slightly tweaked + Voodoshield

3/ bitdedender with ATC = aggressive + ransomware protection enabled | Heuristics = normal

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My desktop is acting funny and has hung unexpectedly several times. Just as a precaution, I decided to go thru XP Malware removal/cleaning procedures and cleanup a bit.

Downloaded all five recommended software packages; installed SUPER AntiSpyWare. The updates and downloads appeared to download/run fine. However, when I clicked on SAS desktop icon, I get warning
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Tried loading SAS twice to same results. I am logged on as ADMINISTRATOR.

Awaiting further instructions. Thanks.

Answer:Should have been more careful...

As stated in the beginning of the READ & RUN ME, just continue on.

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From MS web site "The Microsoft Download Center site is your only authorized web source for downloading a licensed copy of Windows XP Service Pack 2. To report a website offering unlicensed copies of Windows XP SP2 for download, please send e-mail to: [email protected]."In view of this I would be a bit wary of the many other sites offering SP2.

Answer:Be careful where you get it from.

the link you provided took me to Gmail

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Question: Careful

Careful now with this... it will infecteD the YM.If you get this link from your freinds, don't click this link. it will infected your YM.anybody Know how to solve this problem. Mean tu cure it when it start infected.Thanks,rumieMod edit: Hot link modified to protect all. Post moved to more appropriate forum.


Welcome to BC Sorry for the late response. If you are still having problems, I would suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.Orange Blossom

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Hiya all..Usually am careful where I go and what I download, But wanted someone to check this log, Just to see If there's anything that should not be here??Many ThanksLogfile of HijackThis v1.99.1Scan saved at 17:01:28, on 10/04/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\HHVcdV6Sys\VC6SecS.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\Java\j2re1.4.2_05\bin\jusched.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\HPQ\Quick Launch Buttons\EabServr.exeC:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exeC:\Program Files\HHVcdV6Sys\VC6Play.exeC:\Program Files\SlySoft\Clone... Read more

Answer:Normally Careful...

Hello Ness and welcome to BleepingComputer.Virtual CD v6, H+H Software GmbH (VC6SecS.exe, VC6Play.exe) has limited information available, but it appear legitimate. As long as that is the case, then the log is clear of malware.To help keep it that way:Simple and easy ways to keep your computer safe and secure on the Internet

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I am from National Insruments, we have a software product called Lookout, when we install the update 2017-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4022719), there is a problem for window to pop up.
In our software, there is a control panel(panel 1), in panel 1,there is a button(button1) which is connected to another control panel(panel2).
If we click button1, panel can pop up. Before we install the update, the normal action is panel can pop up on the top layer, which can been seen in the following picture.
But after we install the ipdate, the phenomenon is strange, when clicking button2, panel 2 can pop up, but under panel1, we have to click on the button for another time, then panel 2 can show up in the front, this phenomenon is not expected.
I wonder if there are some changes causing this reaction. For example, modifying register key of fixed value of windows parameters , anyone has any ideas or recommendations?

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I dropped a metal paperclip into an open case I was working with yesterday...landed on the soundcard and the whole system just went out immediately (it was on at the moment). It basically short curcuited the soundcard. The computer is fine, but it won't boot with the soundcard or the modem in there respective PCI slots. Not quite sure if those slots are alright either. Waste of a couple of perfectly good least they were three years out of date. Dropping a two cent piece of bent metal will cost me a hundred or so...could have been worse...

Basically, BE CAREFUL...these machines are delicate!

Answer:Be careful! (oops...)

That really really really sux....

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Question: M$ Updates-Careful

Careful of the latest Microsoft updates if running BlackIce or Zone Alarm. One of the updates restarts Windows Firewall and kills other firewalls!


Answer:M$ Updates-Careful

Well, could you give some numbers from the KnowledgeBase on this subject?

Just to say some updates leaves a bit to be desired since there are so many.

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Question: Solved: Be Careful

At the moment – this is just a cautionary note. It may get worse.
I just downloaded the upgrade for Apples QuickTime 7 player and it was particularly aggressive in trying to add various toolbars and junk. I thought I had stopped all of them, but, it did get “PUP.bProtector” in. I think my copy of Superantispyware got rid of it, but, time will tell.

Answer:Solved: Be Careful

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Hi Guys,

I've had my Toshiba Notebook since January 2009, and have taken excellent care of it. With the exception of Facebook - no games or apps - I am extremely careful. Within the last week, my computer started crashing randomly. I checked add-ons and a search for DLM Control revealed that it is a rootkit.

A couple of months ago, Paypal advised me of attempted purchases that were caught and refunded, and more recently, I was unable to retrieve an online payment from ING Direct. I have been concerned, but am not sure how bad this could be and don't know if you can tell from the scans.

I have completed the steps and am attaching my logs. SAS and MAB found no threats. I appreciate your help.


Answer:Almost fanatically careful, but still not enough!

Here is the file. Again, thanks.

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Just a heads up.


So you know in windows how if you try to delete a bunch of files, if one fails it just halts the whole process? Well I was getting pissed off by this so I whipped up a batch file with a "del *.log*" command and executed it in that folder. I kinda forgot how some commands wont run in UNC paths and default to windows folder. The del command is one of them. Yeah...

Just glad it was *.log* and not actually *.*. It did screw up the server but a reboot fixed the issue. Guess it killed an active log file and the app was not designed to handle that or something.

So yeah, be careful with UNC paths and destructive commands.

This also begs a few questions:

MS invented UNC paths, why can't they be natively supported properly as a normal path?
And WHY default to windows?! At least default to temp or something! Silly Microsoft!
WHY does MS halt a whole delete or copy operation over one single error?! They've always done this. At least keep going and just show a final status at the end or something.

I can't be the only one who has done something like this, fess up!

Answer:Be careful with UNC paths and del *.*

At my last job, we used t-log shipping to sync databases across datacenters. One was active, the other was standby. The DBAs wrote some pretty basic scripts to ship the logs via batch script that would run from SQL.

When you shell out from certain apps, like things that run as admin, they default to c:\windows\system32.

His script went like this: del . t:\logs\*.* /S /F /Q (can't remember exactly what he did, but there was an extra . and it made it delete the current path as well as his target).

Of course, the DBAs insisted that the SQL service account run as admin (which I constantly fought and we changed shortly after this fiasco). And, of course, he forced it and surpressed all prompts. That extra ',' in there made it kill system32 (recursively, if I remember) on the production server we had JUST started using. The machine stayed up. Instead of calling me, he just robocopied system32 from the partner server over to his victim, not bothering to verify patch level or anything.

It bluescreened on the next reboot. Luckily we had the other server and had failed over before I rebooted, since we were pretty sure it was borked.

Fun times... Worst part is that he's one of the smartest DBAs I've ever met. It was just an innocent mistake.

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well, thank you all for the advice for the past 6months.

I took the chance and got this: Gateway NV7923u 17.3-Inch Laptop (NightSky Black): Computer & Accessories

what a learning curve from my vista32bit laptop.

to me.... it's slower and stuff is missing.
I added the shortcut for the snipping tool.
I added a shortcut for 3d flip.
none of the folders I pin to taskbar will hold after a reboot or something.
I rebuilt my links.
I have not installed much at all
20 M$ updates to be installed yet.
have to choose win explorer to open another window as opposed to just clicking the shortcut again.

and ... I can't do a search for favorites via the start menu.

lots more info later, been playing for 10hrs still got prob another 3-4 to go

talk atcha later


Answer:I took the chance, B careful what U wish 4

and ... I can't do a search for favorites via the start menu.

Right click the Start Menu>Properties>Start Menu tab>Customize button>checkmark Favorites.

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Obviously this goes without saying, but my little adventure has a twist i wasn't expecting.I have an IBM R30, i went and bought some low density ram as i figured that this was my best shot for getting 1gig of ram in my laptop. Unfortunately the ram wouldnt work when i popped it into my laptop. Initially i started worrying about faulty memory and started some serious Investigation into any alternate possibilities last nght and as of five minutes ago i FINALLY have my answer, Density. It's not that im trying to put high density memory in a low density laptop, but rather the other way around!!!The memory i was putting in was 32M x 16 (8 chip x 2 sodimms = 1gb), however according to this document and this pdf, i need High density ram instead. The irony is i deliberately AVOIDED High Density ram for a fear of a compatability issue.From IBM:Technical specificationsPerformance specifications as known at time of announcement* PC133 Synchronous DRAM (SDRAM)* Non-parity mode organized as 8M x 64, 16M x 64, 32M x 64 and 64M x 64 respectively* Serial presence detect/decode* 144-pin JEDEC/JEDIA standard SODIMM interface* Gold-plated leadsFrom the PDFFeatures:¨ High density: 512 MB (64M x 72) ECCNow to try and convince the seller i need a swap or refund........Message Edited by mike-s on 09-14-2008 05:54 AM

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Here is a list of programs I have for anti-junk
Spybot S&D
Spyware Blaster
Spyware Guard
Spyware Doctor

I run some of these all the time, some I check daily, some weekly.
Am I being overly paranoid? Or are there even other programs I should run to keep my computer clean of those nasty thing?

I do, also, occasionally run online checks from hometrend and panda


Answer:Am I paranoid or careful?

Both... but then again these days you have to be a bit of both... YES?

If your happy in running those apps at the intervals you do run them then thats ok, there are no wrong in running those types of apps for security reasons.... things would be worse if you didnt run them?

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Please, if the virus/malware you are experiencing has anything to do with following symptoms: slowed performance (standard), shutting down/disabling/hijacking browsers & ie security, issues with system32 folders and/or lrass, igxfers, svchost, or other processes you can't stop or delete. You may see a *.scr file in your system 32 folder. The registry may hide several problems; check your user account control settings for the roaming profile/environment. It may show you're running Windows NT when you aren't and have a lot of file sharing enabled.

PLEASE be careful about having your smartphones & other wireless devices around. There is a highly aggressive virus that hit Emory recently & is now making it's way to the general public. I know because I thought I was nuts...I didn't even know blackberries could get viruses. They can.

The virus somehow overwrites the firmware to access the internet connection, usually via hidden partition. You can't see the wifi working, but it is in the background. This infected my laptop (which had Norton on it, the virus hides itself and only Avast! caught a rootkit before it was shut down), broadband modem (yep.), blackberry, external harddrive, and then my new computer, which is currently being fixed. The laptop tech confirmed this is a nasty new strain. My new computer caught it because my infected blackberry was on for 5 minutes while it booted up for the first time. : (

Just be careful...I don... Read more

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Whilst trying to re-instal Windows 95 on an old PC (not finished yet!) I borrowed the DVD player from my XP machine. I took it out with the PC on standby, thinking that without re-booting it would not be missed. Somehow the missing DVD did affect Broadband however, with much flashing of amber arrows and modem link light! And no connection!When I refitted the DVD and re-booted, problem solved.Be careful, out there!

Answer:Broadband - be careful what you take out

Apart from USB and firewire, you should never disconnect anything from the box whilst its still powered up - even on stand-by. Even more so, you should never interfere with the inner workings. Most recommend that you even disconnect the power cable before opening the box - I prefer to leave it connected so that I'm properly earthed, but the power MUST be off.

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Although I build computers almost daily I have never had an accident - until yesterday. We all know that the inside of a computer case has very sharp edges so we are generally very careful. But yesterday I was pushing out one of the plastic blanks to install a CD ROM drive and my hand slipped. I am now sitting here with one hand twice its size and with 3 stitches in it. So please, please be careful out there.

Answer:Self Builders - be careful

Wise words.A BIG hand for pj123 :-)))

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Hi there

There's not much your COMPUTER can do against this but as it is still a security issue I've posted it here.

Ensure if you DO use cloud service you only load up stuff that if it was hacked or copied then it wouldn't matter to you -- Don't load anything private / personal etc etc.

This will happen MORE and MORE as the use of these services grow. Even the FBI are involved now !!!
BBC News - FBI investigates 'Cloud' celebrity picture leaks


Answer:Cloud Users - Be careful what you wish for

This topic really is a matter to be concerned very much about by anyone who is posting private & family files, folders, photos or even private business documents and files..
Glad this is again brought to the notice of the public to create awareness about What happens in the Cloud!


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Be careful on using Googlegear. I bought a model# XF9700-C3-P Bulk EVIL COMMANDO 2 which is listed as an ATI 9700 Pro video card at Googlegear for $275. It had a link to the PowerColor web page that showed it as a full speed 9700 Pro.

But when I received it I noticed that my core clock speed was running at 297 Mhz which is not the normal clock speed for a 9700 Pro, it should be 325 Mhz.

I contacted the manufacturer of the card to question this and was told that this is a 9700 Pro "lite". No where in Googlegear?s adveritisement was this card advertised as a "lite" version and I certainly would not have purchased it had it been advertised as such. I just used Googlegear to purchase my computer system ($815.98 ) . I do not think that I should have been held to the 15% restocking fee if I returned it.

Powercolor has no reference of a "lite" 297 MHZ version of this card on their website They only have one EVIL COMMANDO 2 9700 PRO card and it is a full speed card.

I contacted Googlegear about this and explained the situation and they said they would investigate. The next day they said their advertisement was accurate and they would not waive the restocking fee. Although, on the day they investigated they completely changed the advertisement on this card. They removed the link to the Powercolor website that stated "Powered by the revolutionary AGP 8X RADEON 9700 PRO (A13 stepping) Visual Processing Unit (VPU) with core engi... Read more

Answer:Careful where you shop at (long)...

All of powercolors cards are the "lite" version. I have a Powercolor GeForce 2 Pro. The pro was supposed to mean 200mhz core clock and 400mhz ddr but it turned out to be 200mhz core and 325mhz ddr. The only reason they called it pro was because of the 64mb of onboard ram. I could easily overclock it beyond 400mhz and I bought it used so it didnt bother me at the time.

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Most of you guys know that that you have to be careful with old hard drives because crooks can easily steal your data, even if it has been formatted. Well, the same thing applies to old memory cards from your camera and zip drives.

Have you ever taken an embarrassing or exposing picture with your digital camera, but then immediately deleted it from the camera before anyone had a chance to see it? Well, we've got some news for you... that picture may still exist — and we might just have it!

Answer:Be Careful With Old Memory Cards

Looks like I'd better get a lighter and torch my memory card

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[NOTE: check the analysis a few posts down!]

Check out my post in the 7264 thread, and make your decision ...


OK, I'll stop shouting. My Lenovo didn't implode, but my 7232 workstation did when I started copying a large file to it from the 7264 Lenovo. After about 15% the receiving workstation froze completely. I had to use the reset button, which caused my system RAID 10 to go to recovery mode. I repeated again (I have several backups ) and it seemed OK but about 60% through this time, again the receiving workstation froze.

I'm restoring 7232 to my Lenovo as we speak, while my workstation's RAID 10 heals itself . "

Answer:Showstopper in 7264 - be careful ...


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I have the hijack copied, now what do I do?

Answer:I've been as careful as I could possibly be, yet I have spyware

I have to go nighty now, and I don't know how to do the link for the hijack, so I'm just gonna post it as it came.

Edit by chaslang: Unrequested inline log removed

Please mail me at my real email, xxxxxxxxxx, and tell me what I need to delete, and how. Thanks.

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3 weeks ago I bought an extra GB of RAM for my Shuttle Sn25P running Vista x64 - cue 3 weeks of random BSODs and strange behaviour. The 1GB DIMM that was already in the machine ( - Kingston ValueRAM 1GB 184Pin DIMM PC3200 DDR Non-Parity CL3 (KVR400X64C3A/1G)) was bought about a year ago when I built the system. The machine runs fine with either DIMM installed in either slot but not both at once. It's the same DIMM, from the same supplier, but a different batch manufactured a year apart. I guess Vista is particularly fussy about mixing different batches of RAM. Does this sound plausible?


Answer:Be careful when adding extra RAM..

Originally Posted by dz-015

3 weeks ago I bought an extra GB of RAM for my Shuttle Sn25P running Vista x64 - cue 3 weeks of random BSODs and strange behaviour. The 1GB DIMM that was already in the machine ( - Kingston ValueRAM 1GB 184Pin DIMM PC3200 DDR Non-Parity CL3 (KVR400X64C3A/1G)) was bought about a year ago when I built the system. The machine runs fine with either DIMM installed in either slot but not both at once. It's the same DIMM, from the same supplier, but a different batch manufactured a year apart. I guess Vista is particularly fussy about mixing different batches of RAM. Does this sound plausible?


Hi DZ,

Welcome to the forum.

It is possible with RAM, but usually as long as it is the same type, speed, model, etc. it should work. It is hard to say since your FN25 Motherboard is proprietary (custom) and not a common type. I looked up your specs and it should support up to two 1 GIG Dual-channel DDR 400/333 RAM sticks. Here is the link I am referencing from:

Since the RAM is inexpensive, you might try buying another from the same batch and test to see if it will work. Save you receipt and the package the RAM came in, just in case it will not work either.


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I’ve been pimping online bill pay to all my friends for a long time now. My bank offers online bill pay free. GREAT!! Save money on stamps and checks and it’s quicker. I’ve gone as far as going to my creditor’s web sites and pay my bills there. But, there-in lies a huge monster! When you go to your creditor’s web site to pay your bill, say it’s your mortgage or car payment or even your credit card; a lot of them decide that they are not going to mail you a statement any more. If you don’t remember what’s due when, and you miss something, guess what, your creditor waits 25 days to notify you. Now, you’ve got 5 days to pay before it goes LATE on your credit report. DOH!
This is just a word of caution. This digital world we live in is sometimes very good…and sometimes, VERY EVIL!
My story is that I get paid on Thursday and I’ll be ok with the car payment. The very kind gentlemen caller informed me that since I’m an exceptional customer that for $25 they will defer the payment. I said “no thanks”. Ask what else, and I did. For $2 I can pay by check. A savings of $23 just for asking about an alternative. I asked them to continue mailing me the statements. Damn it! No matter how embarrassed I am about this I had to share.

Answer:Online bill pay -- BE CAREFUL!!!

i too continue to receive the paper bill (even though i've now forgotten how to actually pay a bill in a bank ), to avoid missing any payment dates

autodebit works good with mortgage payments (with overdraft protection for those occassional weeks when the paycheque and the mortgage payment don't coincide) is nice too

but i refuse to go 'paperless' with utility and other bills - until they discount the bill to reflect their savings on not sending out a bill

good rant - could have posted in random discussion too to get the other <strike>reactionaries</strike> interested people a shot at it

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Taken from here:

Don’t respond to phony e-mail sent to MSN customers requesting personal information.

If you receive an e-mail message claiming to be from MSN (as shown below) asking you to update “your information” to keep your account from being “deactivated,” please do not respond. This is a hoax designed to steal personal information including your MSN account password, credit card number, mother’s maiden name, date of birth, and Social Security number.

You may receive an e-mail message that looks like this (attached below) These e-mail messages are NOT from MSN; they are fake and could result in theft of your money or your identity if you respond to them.

Thieves entice you to click the link in the e-mail which takes you to a phony Web site (or pop-up window) where they hope you’ll “verify” this sensitive information. Depending on the information you may give, thieves can make purchases on your credit card, open bank accounts, take out loans, cash in on your government benefits—even commit crimes—all in your name.

These scams are commonly referred to as phishing. Learn more about phishing and how to avoid getting hooked.

What if you’ve already responded to an e-mail scam?
If you've replied to one of these scams by entering some personal information, read What to do if you've responded to a phishing scam. There you’ll find a series of steps you can take to help lessen the impact of having responded, ... Read more

Answer:Be careful of phony MSN e-mails

thanks Cheeseball. i did get one of those already and tossed it.

my only tie to MSN is a free Hotmail account. So wether you pay or not. you may still get one.

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Everyone,how are you!important things to say here,Please be careful these person:XieZhongQiang come from GUANG ZHOU in CHINA.REN JIAN PING come from ZHE JIANG in China too,I bought many tools from XIE ZHONG QIANG and REN JIAN PING. 1,they sale all products with personal, you can't find them after they sold product; 2,pc3000 pci can't work;the DATA EXTRACTOR is false,other tools very bad and can't work; 3,His forum no data in it;he can't provide technique support; 4,Many friends tell me sometimes he got money don't send goods;cheat people and lie to people;every friend,please remenber their name:XIE ZHONG QIANG and REN JIAN PING!Lier!Lier!! please don't delete my information!

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Hi Folks,

I thought I was always careful when it came to downloading files from the net but it appears that I was totally fooled when I suddenly received the message that my Windows firewall had been turned off. Thereafter it all went wrong. First off it started to scan using Antivirus 2008 then it downloaded some obscure codecs file. All I was trying to do was download some innocent graphic brushes pictures.

Now I find that when using the Google search engine the search list apears OK but when I click on the links I am redirected to all strange sites ! I am still able to use the sites listed in favorites though.

The system restore facility totally failed but I managed to recover this by using Microsoft Onecare. Running AVG 8.0, Spybot, Ad-Aware and Adware Away all deleted spyware but none have solved the problem.

Can anyone please help with a solution ?

My Hijack log is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:40:42, on 17/09/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservic... Read more

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You know it is interesting but Firefox early issues with Java last year sent me scurrying to find other browsers to use. I have never really liked IE primarily because the addons I use like Last Pass and various mouse gesture programs and others mostly require running in startup and I try to keep that "lean and mean".

I tried Comodo Dragon which is a Mozilla based browser as the secure browser or "sandboxie" like experience interested me but when I saw you have to use Comodo Internet Security, I never would install that because that is some scary software. Unfortunately uninstall of Comodo browser
caused so much damage to Windows I had to reinstall Windows after various system restores did not really resolve all the damage the uninstall of Comodo Dragon did after only a few months of use but everything was running so slow I could not stand it any more and I have a pretty decent Comcast connection here being wasted with 59 MBPS.

One thing I had totally forgotten to do, and I guess with today's OS being so stable it is easy to forget to make an image file when installing something you are not familiar with and also a Restore Point

So then back to another "milk toast" Mozilla browser Pale Moon which does not have all the side affects of Firefox and is not out to eliminate Adobe Flash Player as Firefox is. Chrome is out because it wants to eliminate Java which is used on most brokerage sites and other financial sites as well as gaming sites and m... Read more

Answer:Be Careful What Browser You Choose

Pale Moon is fine here, Rich - some AV's don't like it though - easily fixed ;)

Watch out for Flash - ~80% or drive by infections use it as the gateway...

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Almost one-third of companies said they've fired an employee in the last 12 months for violating e-mail policies and 52% of the companies said they have disciplined an employee for violating e-mail rules in the past year, according to a survey of 294 U.S. firms with 1,000 or more workers. Thirty-eight percent of companies said they employ staff to read or analyze outgoing e-mail messages, and that jumps to 44% of companies with 20,000 or more employees, according to the survey, conducted by Forrester Consulting for Proofpoint Inc., which makes anti-spam and e-mail monitoring tools for companies. About half of the companies said they regularly audit outbound e-mail content. "There are legitimate reasons for companies to monitor e-mail," said Keith Crosley, director of market development at Proofpoint, in Cupertino, Calif. "There is so much risk associated with e-mail. The companies we're talking abut here have records on many thousands of customers. You really need to protect that data. E-mail is one of the least secure systems," he said. "It's very easy to inadvertently reveal massive amounts of customer data." The message to workers is "don't put anything in e-mails that you wouldn't want the whole world to read," Crosley said. "That would be a difficult ideal to live up to," he said, but, absent that, workers should at least abide by their company's policy for acceptable e-mail use.CBS Market Watch Article: Be Careful with ... Read more

Answer:Email - Always Be Careful With It At Work

Isn't there a web service that you pay a monthly fee to that allows you to tap in and use your home computer as if you were sitting right in front of it ??

Would employers be able to pick up on that ??

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The other day one of my cousins asked me to see if the hard drive was ok on a laptop he was given as the previous owner thought it was running hot. I found a free hard drive test program on some Softonic web site and decided to try it. When starting to get it going there was a statement that reported that some programs will also be installed if they are allowed; that didn't surprise me but I figured I'll just uncheck them.
At first it notified me that it wanted to install Wajam and I didn't allow it (BTW I wonder if the uncheck option even worked anyway), but then the real problem kicked in next: all of a sudden Whitesmoke & a couple of other toolbars started to be installed without asking permission or given a choice to answer no. I immediately went into Task Manager and ended all Softonic processes, did a System Restore to the day before, and ran his anti-malware programs and everything worked out fine.
Anyway my message is that when downloads are done, make sure to watch exactly what's happening because sometimes additional downloads might not have an uncheck option and/or are not easily known unless you are on top of what's going on; that also made me wonder if sometime it's not even possible to know what else is coming into the computer on some of those websites 
I did find SpinRite afterward and I sense that's a very good program and I might try it for him but I don't plan on doing any work on his laptop because it has o... Read more

Answer:Being careful when downloading any program

Yes, many toolbars and add-ons/plug-ins come bundled with other software as a common practice by legitimate vendors (and some folks actually like the features they offer).When a vendor includes an add-on such as a toolbar, they do so as a way to "pay per install" and recoup associated business costs. This practice is now the most common revenue generator for free downloads and is typically the reason for the pre-checked option. If pre-checked by default, that means you need to uncheck that option during installation if you don't want it. If you install too fast, you most likely will miss the "opt out" option and end up with software you do not want or need. The best practice is to take your time during installation of any program and read everything before clicking that "Install" or "Next" button. Even then, in some cases, this opting out does not always seem to work as intended. 

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bite you HARD!!!! I went to a totally legit website and clicked on a link they had posted- UP came a window saying basically "HAHAHAAA you've been hacked." I got the "antispywaremaster" virus- which pops up MANY windows that look legit- I knew they were not, but even clicking on them to close them reinforces the virus. I was using a very decent, free, anti virus cuz I didn't like the way McAfee slowed my puter down. By the time I tried to install my Mcafee to combat, it was impossible, so many windows were popping up, I couldn't install, the virus had disabled my ability to use task mgr or even access C in My Computer- out of total frustration I reformatted my hard drive, of course, losing everything- couldn't even back up C because I had no idea where the dastardly bastard was lurking. Great chagrin- not SUCH a loss for me, I burn most of my stuff to disks, plus I can get over on this- hard thing was, I am not wireless proficient and it took me some doing to re-establish my connections, and that did hurt- I had to go online on another computer and burn the firmware for my adapter, and then beat my head against a wall trying to re-establish to my own router, which is in someone else's apt, and they had THROWN OUT my disks.
So, lessons learned- back up, back up, do it OFTEN (yeah I know Majors, and you can bust me down to kp- I DO know better) 2) suck up the extra start up time and necessary slow down and keep your good expensive a... Read more

Answer:Antispywaremaster:CAREFUL what you click, it can.....

Wow. Tough lesson learned. However, I don't think that having a paid 'expensive' antivirus app would have changed anything. When you clicked that link, and 'reinforced' the virus by clicking on whatever you clicked on, you invited it into your PC and basically said "the door is WIDE open! Come on in, sit down, get comfortable, make yourself at home!". No antivirus program is going to stop something you invite in and install. Hopefully you learned that. From your description of things, it sounds like you were at a cosmetics web site, and you clicked on a link for an antispyware program. Is that right? Didn't it seem a bit odd and out of place? An antispyware link on a cosmetics site??? Hmmm... red flag. At least you had your stuff backed up.
Safe surfing is the best prevention. All the antivirus programs and firewalls in the world won't protect you against an intentional click, paid for or not.

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When trying to update via Windows Update I got the above mentioned fault announcement. Network is working properly. Windows update problem solver doesn't solve this problem. What to do? Thanks! 

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new to me that is..maybe you seen it...picture explains all!

Answer:Careful!! new email scam out!! read!

Thanks. The scam image looked pretty convincing.

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Hi everyone,I'm creating this thread following what I've seen done by Adware Removal Tool here:Ads by On StageIf you check the log on post #9, you'll see that a lot of files from the Steam App folder were deleted and they all have something in common: they all have the words conduit and babylon in it. So I thought that it would be just a coincidence, this tool couldn't really base it's search on simply words that are known to be associated with common malware without checking their signature, location or else. So I did a test: I created a bunch of files in one of my VM with the words "babylon" and "conduit" in them and dropped them a bit everywhere and gave them extensions (.exe, .xml and .dll). These files are totally empty, blank. I just created a new file and changed the extension. Then I downloaded Adware Removal Tool and ran a scan, and it looks like I was right. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Adware Removal Tool v3.9
Time: 2015_06_12_17_13_11
OS: Windows 7 - 64 Bit
Account Name: Yoan

\\\\\\\\\\\\\\\\\\\\\\\ Repair Logs \\\\\\\\\\\\\\\\\\\\\\

Deleted - File - C:\program files\last_conduit_file.exe
Deleted - File - C:\program files (x86)\conduit_2.dll
Deleted - File - C:\program files (x86)\Conduit\conduit_1.dll
Deleted - File - C:\Users\Yoan\desktop\random_conduit.xml
Deleted - File - C:\Users\Yoan\desktop\random_babylon.xml
Deleted - File - C:\ProgramData\and_another_babylon.exe
Deleted - File - C:\ProgramData\Babylon\a_baby... Read more

Answer:Be careful when using Adware Removal Tool

I already warned against using Adware Removal Tool in this topic.

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The 7th Circuit made two remarkable leaps. First, the judges said that deleting files from a laptop counts as "damage." Second, they ruled that Citrin's implicit "authorization" evaporated when he (again, allegedly) chose to go into business for himself and violate his employment contract.

The implications of this decision are broad. It effectively says that employees better not use OS X's Secure Empty Trash feature, or any similar utility, because they could face civil and criminal charges after they leave their job. (

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I was using I/O Bit toolbar until Monday and I liked all the scans & tools.

Yesterday I foolishly downloaded a upgrade for it and needless to say the download
really did a job, almost disabled W7. After restarting my laptop the entire system
went crazy until my security, AVIRA, kicked in and quarantied the Adv Sys Care. I
deleted this ASC from my programs and now everything is perfect

Answer:Advanced System Care--BE CAREFUL


... you mean that the toolbar was fake? Why on earth would the company do that? I mean, if it's who I'm thinking of, they have had problems in the past, but that? I don't see it.


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Thank you in advance for any help. I am pretty careful about maintaining security on my XP Home PC. I run ESET NOD32 along with some other freeware and always keep windows up to date. There have been several strange events over the last few days.
1. My computer completely froze for no reason I can think of. It was then very slow to boot and at the Loading Personal Preferences phase of the boot after entering my user password at the XP screen. I ran chkdsk and some system other tools. It now works fine, and I don't know what the cause or fix was.
2. I received and AOL IM (using Pidgin) from someone I don't recognize and who's username is not in my list of buddies. They had my first name. Seems strange that they are not in my buddy list (including offline buddies).
3. I store passwords in Firefox using a master password. I am being prompted for the master password even though I was not going to websites that require a password/have one stored.

I checked that Windows has all the latest updates. I ran a virus check which came back clean.

Maybe I'm being paranoid, but this all seems strange to me. I've never had to seek help on security issues before.

Thanks for your help. -jon

Answer:Three strange events - careful but maybe infected

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwarePlease download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan"... Read more

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