Computer Support Forum

BSOD with Torrex on one laptop but not another. Both running win 10

Question: BSOD with Torrex on one laptop but not another. Both running win 10

As per the instructions here I am attaching the required zip file. I get BSOD every 5 mins running Torrex for win 10. I contacted Torrex support and they sent me a beta version but without success on an HP laptop. With a Lenovo Torrex runs without any problems. I had the HP reformatted twice to factory settings by a technician but no resolution. I updated all drivers still no resolution.

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Preferred Solution: BSOD with Torrex on one laptop but not another. Both running win 10

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BSOD with Torrex on one laptop but not another. Both running win 10

Please uninstall following programs and use a restore point to revert back the changes they have made.

Start Menu\Programs\Advanced SystemCare Public:Start Menu\Programs\Advanced SystemCare Public
Start Menu\Programs\Driver Booster 3 Public:Start Menu\Programs\Driver Booster 3 Public
Start Menu\Programs\IObit Malware Fighter Public:Start Menu\Programs\IObit Malware Fighter Public
Start Menu\Programs\IObit Uninstaller Public:Start Menu\Programs\IObit Uninstaller Public
Start Menu\Programs\WinThruster Public:Start Menu\Programs\WinThruster Public

If there is no restore point available from before any of these programs were installed then you may need to perform a clean installation of Windows 10. Most of these programs are from IObit who has a very poor reputation, the programs may cause various of problems including but not limited to BSODs, performance issues and unbootable systems.

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As per the instructions here I am attaching the required zip file. I get BSOD every 5 mins running Torrex for win 10. I contacted Torrex support and they sent me a beta version but without success on an HP laptop. With a Lenovo Torrex runs without any problems. I had the HP reformatted twice to factory settings by a technician but no resolution. I updated all drivers still no resolution.

Answer:BSOD with Torrex on one laptop but not another. Both running win 10

Please uninstall following programs and use a restore point to revert back the changes they have made.

Start Menu\Programs\Advanced SystemCare Public:Start Menu\Programs\Advanced SystemCare Public
Start Menu\Programs\Driver Booster 3 Public:Start Menu\Programs\Driver Booster 3 Public
Start Menu\Programs\IObit Malware Fighter Public:Start Menu\Programs\IObit Malware Fighter Public
Start Menu\Programs\IObit Uninstaller Public:Start Menu\Programs\IObit Uninstaller Public
Start Menu\Programs\WinThruster Public:Start Menu\Programs\WinThruster Public

If there is no restore point available from before any of these programs were installed then you may need to perform a clean installation of Windows 10. Most of these programs are from IObit who has a very poor reputation, the programs may cause various of problems including but not limited to BSODs, performance issues and unbootable systems.

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Question: Torrex app help

Hi all
For torrent download wptorrent app is ideal but torrex app something different which is built for W10 specially and has BACKGROUND download feature.
Even from for red app setting background download enable and battery setting always run in background still when I make lock screen off ( foreground mode) download speed getting slow
If any buddy know solutions on this please let me know
Thanks in advance.

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I just downloaded this torrent app "Torrex Pro" from the Windows Store Torrex Pro app for Windows in the Windows Store. Has it been free for a long time? I think it was like 7.99 before.

Answer:Torrex Pro app, free?

All the Boo Studio apps became temporarily free when they were republished under the new company name of Finebits O. Now they are slowly going back to being paid apps one by one.

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Lately I'm unable to download torrents on my Lumia 625 via Torrex Pro. Everytime I add a torrent it asks for selecting a folder to download and then it comes back to the main screen of the app. Any help on this?
P.S. wPtorrent has stopped initiating the torrent download since 8.1 update. So I'm stuck with none of the clients working.

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I just installed the Torrex Lite app from the app store and I do not know how it works.
Please any information about that.

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I downloaded Torres lite version then I uninstalled it. Then I wanted tp install it again but when go to the store it says it is already installed on my surface 2. But it doesn't appear on my apps list. Any suggestions in how to uninstall the app fully?

Answer:I downloaded a Torrent client (torrex), now why can't I uninstall it?

Ah that problem exists on RT too, such a stupid problem that can't happen except on a stupid OS, this problem drove me nuts on Windows 8, I remember that I had to reboot to fix it, my guess you already did.

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Been trying to get this win 7 pc cleaned up from malware. The blue screen keeps it from running as it only stays booted up for about a couple of mins. I am typing this in safe mode. I was unable to run perfmon command line. Did do the other.

Answer:bsod keeps laptop from running

Laptop?  If the malware is that persistent, a factory reset from BIOS might do the trick.  Should work for desktops too.

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Computer boots to blue screen after showing Windows splash screen and then immediately restarts. Windows Stop code 0X0000007E (0X80000003, 0X805C370C, 0XBACCB2B4, 0XBACCAFB0). Computer will not boot in safe mode or last known good configuration. I have decided that I will need to reload windows but have several very important files on hard drive that I need to get off first. As it stands, I have 2.5" drive loaded into external hard drive enclosure. Only problem is that 2.5" drive has drive letter of C: like every other computer I have in my house. Is there anyway to change this letter to view files via usb enclosure? Any way to change drive path of C: volume on any other computer?

Answer:BSOD Toshiba Laptop running XP SP3

That never makes a difference when I carry out that operation - the only C:\ drive that matters is the one that's already running the OS before you plug the external in and your laptop drive will be given the next letter available.

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Hi guys,

Newbie here.

I have a very new Advent laptop and keep on getting the dreaded BSOD with it, I came here via a Google search and am looking for some help please. I notice in the XP thread you have a little proggy that people can run and post the Zip here, do you have similar for Windows 7, this is driving me mad.

Appreciate any help at all guys tanks.

Answer:BSOD on very new laptop running Windows 7

Has this happened from the time you owned the laptop or is this a new occurrence? Have you recently installed any new programs, drivers or updates?

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Hoping that someone can help point me in the right direction. I've been reading these forums, and googling for information, but I can't seem to quite find the information I need, so I thought I'd create this post.

My laptop is a four year old Dell Inspiron 1300 running Windows XP. I get a blue screen of death message, which is

*** STOP: 0x00000024 (0x00190203.....) I've found the rest of the numbers are unique. I get this in all the modes, i.e. safe mode,last known good, etc. It won't start XP

* I started with running 'memtest', which was the first tip I read, and let that run overnight going through eight cycles. It found no issues
* I've used the Laptops own utilities to analyse the hard disk, and it found no errors
* I downloaded Linux, ran it from CD, and recovered all my files to a portable hard disk
* I made a boot disk, getting the boot.ini file, and ntldr files from another machine. However, it seems my problem lies when Windows XP begins to start, so a boot disk doesn't help my problem

I have no Windows XP disk. Dell didn't supply this. I have no floppy drive, only CD-ROM. I read about the Dell and the hidden restore option (ctrl F11), however when I do this I get the message 'Cannot restore'. I think this is because when the laptop was new I created a new partition, to store my data on a D drive.

I have an image of my laptop from when it was new on a DVD, so what I'd like to do is to reformat my laptop, and install the... Read more

Answer:BSOD - Unable to get my Laptop Running again

Hi thekiltman, and welcome to TSF !

First of all congrats for the research and tests you've already done, makes our job easier

Useful links :
technical support for Dell Inspiron 1300
Service manual for Dell Inspiron 1300

error 0x24 relates to some problem with the ntfs file system, could mean the file system is corrupt or the hard drive is failing.

You said you used the utilities to test for errors, make sure you ran the extended test on the hard drive : press F12 at startup, run the 32-bit Dell diagnostics and select extended test. Follow the instructions and report if there are any errors. If the 32 bit utilities don't work because you wiped the utility partition and you don't have the ressource disk then follow the instructions under step 2 in the extended diagnostic instructions to download the utilities.

If all is fine with the hard drive then grab a regular XP CD (borrow one from a friend), boot the laptop on it (change the boot order priority in the bios if needed), press 'R' at the first screen to access the recovery console and once at the c:\windows> prompt run chkdsk c: /R. Once the scan is over report the results (corrections to the file system, bad sectors, ...), restart the laptop without the CD and see if there's any improvement.

If you got hard drive related errors in the F12 diagnostics or if you've got bad sectors when running chkdsk and repairing them didn't fix the issue then you will probably need to replace the hard drive.

Else... Read more

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For no apparent reason when I am downloading torrentds windows says , in the notiifications, that it has pu Torrex Pro into suspended mode

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My son has a problem with an Acer laptop, Model: Aspire 7720processor: Intel( r) Core 2 duo cpu T7300 @ 2.00GhzAn event id error 13 with a source ACPI is the only error showing in the Event Viewer. Description:The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.I have looked on the net but cannot pinpoint anything that may be help.Any assistance would be gratefully appreciated.recap

Answer:BSOD Acer laptop running VISTA

Are you getting laptop failure?Blue screens of death with error messages?Freezing or random reboots?

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I've examined all of the dump files with BlueScreenView from NirSoft. The result is always the same. The offending file is ntoskrnl.exe and the error code is 0x0000009f and the bug check string is DRIVER_POWER_STATE_FAILURE.
The BSODs were daily, usually more than one/day. After I installed the BIOS and other HP updates the BSODs stopped for almost a month. Now they're back and there were 2 yesterday. None today so far.
The laptop is a HP 15-g023cl Notebook PC (ENERGY STAR) running Windows 8.1. I've updated the BIOS and all available firmware and driver updates. All Critical and Important Windows updates are installed. Of the Optional updates are 2 driver updates, AMD PSP
1.0 Device and HP Wireless Button Driver. I'm reluctant to install those 2 updates due to the bad history of installing hardware/driver updates from WU.
I checked the HP site again and the only driver update was for the Card Reader. I installed it though I doubt that has anything to do with the BSOD.
I'm pretty much stumped now what to do. Other than the BSODs the laptop runs fine. If there was a specific driver file identified by BlueScreenVew I'd have something to go on, but when it just identifies ntoskrnl.exe as the offender, I'm at a loss as to
what to do.


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About 4 months ago I performed a number of upgrades to my 4 year old Lenovo SL400 laptop.

I upgraded to a Seagate Momentus hybrid drive, upgraded my CPU, installed new RAM, purchased a new 9-cell battery and performed a clean intstall of Windows 7 Home Premium 64-bit (the computer came with Vista - Windows 7 was a retail upgrade).

I had several BSOD crashes which only happened when running on battery power. I was sure the battery was the culprit and RMA'd to the vendor for a replacement. I still have the issue with the replacement.

I notice a screen flicker a second or two before the crash. About half the time the computer recovers without crashing.

I've attached the dump files and system health report.

Any help would be greatly appreciated.


Answer:BSOD when running laptop off battery power

I saw the ThinkPad Display error in the 7-17 performance report so I uninstalled and reinstalled the driver for my display and I no longer have that error. I've attached an updated report.

Anyone have an idea what is causing my crashes? I'd love to be able to use this machine without being tethered to the plug.

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Just wondering because i am using my Laptop without battery>

Answer:Does a Laptop Running without Battery increase chances of getting BSOD

No not at all.


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Hey Guys,

Getting a consistent bluescreen each time I leave the laptop running, close the lid, and reopen it.

Been happening since I swapped out my SSD in the laptop. The old one was reporting backs sectors so I pulled it out, and tossed in a new Intel one. Checked firmware, everything is up to date. Not sure where to go from here, can someone check out the dump file I've posted?

Thanks guys!

Answer:BSOD After opening laptop when left running. 0x000004f

Hello .

All your bugchecks are 0xF4 which are storage related.
since you already updated your SSD's firmware let's explore other

Download Speccy and upload a Screenshot of the summary tab.
Download TDSS-Killer and scan for rootkits.
Download Windows Defender Offline and scan for other types of infections.
Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.
Post back with the results!

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Hi guys,

I'm glad I found this forum. I bought a new ASUS laptop a few weeks ago and keep getting periodic BSOD crashed. Tried updating Bios and drivers but no luck. I will dump the info. below. Any help would be appreciated.
Thank You,

Answer:BSOD on new ASUS U47A Laptop running Windows 7 Home Premuim

Your BSODs are cause by this driver.
I normally tell members to update the driver by going to the manufacturers website. But I will not tell you that. Your computer is new, I would contact the company. If you start updating drivers etc you could void your warranty. I gave the facts, now the choice is yours.
Amustor.sys file descriptionProductname:Alocr Micro USB Mass Storage Driver Description:Alocr Micro USB Mass Storage Driver Company:Alcor Micro, Corp.

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While running just VLC media player receive BSOD several times with BCCode:1000007e,
BCP1: FFFFFFFF80000003
BCP2: FFFFF80002EC39D0
BCP3: FFFFF8800864C3F8
BCP4: FFFFF8800864BC50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Answer:BSOD while laptop is idle,only running VLC media player BCCode:1000007

More information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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hello sorry if my post isnt great im a newbie here but for some time now ive been getting BSODs and finally figured out how to debug it with WinDbg (x86) and set the symbols for windows but i cant read the text. ive tried reinstalling my GPU and Java but no luck. when i try to run intel driver update utility as soon as i run it i get a BSOD ive got the minidump here if anyone knows how to read it, so here you go.

Microsoft (R) Windows Debugger Version 6.2.8400.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\kalye\Desktop\081212-36504-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Machine Name:
Kernel base = 0x82a37000 PsLoadedModuleList = 0x82b7f810
Debug session time: Sun Aug 12 20:25:10.542 2012 (UTC - 7:00)
System Uptime: 0 days 1:07:15.119
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* ... Read more

Answer:BSOD running when running intel driver update utility and more apps


Could you follow this instruction and upload the dumps and other files here so we can have a look

And please do update your system profile..

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Hi all,

I have a Dell Dimension E310, service tag G84HF91. It is running Windows XP Professional in a Raid 1 configuration.

I managed to get a virus, so I booted into safe mode and ran ComboFix.

ComboFix prompted that it detected the presence of rootkits and needed to restart. After the machine restarted I received a BSoD while trying to go into Safe Mode. I attempted a normal boot and receive a BSoD as well. When booting into safe mode before the BSoD it pauses on loading Mup.sys.

My first thought was to attempt a repair install however I'm not sure how to go about doing that with the Raid setup. I just want to get the machine booting properly and I'll deal with the virus after which is why I chose this forum not the security one. If it's in the wrong place please move it for me.

I appreciate any and all input ahead of time. Thanks!


Answer:BSoD on Boot after running ComboFix, XP Pro running Raid 1

Welcome to TSF

What is the BSOD stop error?

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I was not able to get perfmon /report to work, so I only have the BSOD report.

Answer:BSOD while running firefox. Computer has been running terrible.

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I have a Toshiba Satellite  running windows 7. I got the computer from my father and had to remove a lot of malware and games. I wish i could do a factory reset but i do not have any of the factory disks. It seems like there are a lot of processes running and the physical memory is almost always at 100%. Any help would greatly be appreciated . Thanks in advance.

Answer:Toshiba laptop running super slow. physical memory running high

You can first try this:
Then you can try removing all the junk files on it using CCleaner or BleachBit or something similar. If that doesn't help, I would recommend dual booting this PC with Ubuntu 14.04. I actually published a tutorial on doing that here:
You could then use that as your primary OS.

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Hi,Thanks in advance for any help you can suggest.I have a HP Compaq laptop using Windows vista 'basic' OS.The battery pack always has to plugged into the mains otherwise the laptop will run out of battery and turn itself off (not the main problem i need solving).I had a few programmes running and wasn't aware that the power adaptor had slipped out and the laptop ran out of battery and shutdown automatically ( not through the proper procedure).Ever since this happened the laptop has been running poorly.For 1, whenever User Account Control pops up for a programme and I press continue, the screen freezes (in the shaded mode) and I have to exit through ctrl, alt, del.Secondly the laptop seems to be taking alot longer to boot up than before the forced shutdown.I have ran full virus scans, and it says everything is fine.No doubt this has happened to someone and you could help me!Thanks alotMatt

Answer:Compaq Laptop - Made forced shutdown with programmes running, running badly.

Let's start with the hd: To check the hard drive right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

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My problem is the following: after a boot up, my laptop can find itself in two states, seemingly at random.
- runs fine: the laptop runs as it always did, no slowdown or anything.
- runs slowly: as the name implies, every program runs slowly, from Firefox to video games (offline, so it's not just an internet connection issue).
As far as I can tell, which state the computer will settle in is set at boot up or wake up from hibernation mode. I've never seen my laptop go from "runs fine" to "runs slowly" while I was using it, even after running all day long. Same way, if it's in the "runs slowly" state it's noticeable as soon as I launch any program just after boot up, and it doesn't get better or worse after using it all day .
Another symptom I noticed recently is that as soon as I launch a game while in the "runs fine" state, I can hear both the CPU fan (shortly) and GPU fan (continuously) kick up a few gears, which I take to mean both CPU and GPU are put to use. This has always been the laptop's behaviour, even before this problem appeared. However, when playing a game while in the "runs slowly" state, the CPU fan will remain quiet and the GPU fan will only go a bit faster from time to time before returning to quiet speed. It seems as if the whole computer gets lazy and don't want to put any effort.
I first took notice of this whole behaviour around the end of March/beginning of April of this year, though in retrospect the "runs slowly" state may have shown up on... Read more

Answer:Laptop sometimes running fine, sometimes running slow after boot up.

Thanks for the Speccy link .
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.

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Hi! I have a Compaq laptop, and lately it has been getting hot pretty quickly. I noticed the fan seems to be constantly on, and while I could be wrong, I don't think it has always been constantly running until fairly recently. I feel like I would have noticed. lol

Anyway, my laptop is about 2 1/2 years old, Windows Vista, and I use vista manager. I have AVG, AdAware and Spybot for security. I have Photoshop cs5 and Adobe lightroom, but the problem was there before I had these. I have completely reset my computer to factory settings, and the problem is still there.

I have a lot of running processes, but I've checked them on Vista manager and on pcpitstop, and only have removed the ones that I know for sure are not important.

Any ideas of what I can do? My computer lags as it heats up, and I don't want it to die! I use it for school and work, and my photography work.

If anyone wants to take a gander at my running processes, just let me know. I would be more than happy to take advice from those more knowledgable than I.

Buying a new laptop is NOT an option, by the way. I've treated this one very well, and I really see no reason why I couldn't fix it and extend it's life. Thank you in advance!

Answer:HP laptop running hot/fan overworking - possible running processes problem??

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Win 8 seems to have made it more difficult not easier! I can't make heads or tails out of the instructions to create a network that will allow access to files back and forth between my Win 8 Desktop and my XP driven LapTop. Would you direct me to a simple step by step process describing how to do what I am trying to accomplish?

Answer:How to share files on Desktop running Win 8 from Laptop running XP

Short description for Windows 7 and 8 file and printer sharing:

Go into the Network and Sharing Center from the Control Panel or from the Network icon in the Notification Area. Your network must be designated 'Private' (or 'Home' or 'Work'). Click on Change advanced sharing settings. In the Private or Home or Work section you can configure File and printer sharing, Public folder sharing, and Password protected sharing.

You may want to change the Workgroup name. To check it or change it right click on "Computer" and select "Properties."

You must uninstall or properly configure any non-windows firewall (security suite).

A wizard way to enable file and printer sharing on XP:

Run the Network Setup wizard (found in Control Panel of XP). Tell it each of your computers connects to the internet via "residential gateway" and that you want to enable file and printer sharing. Create a disk at the end only if you have a PC with Windows ME or Windows older than ME.

Windows XP firewall (if SP2 or SP3) will be properly configured by the wizard (but make sure it is not set to “No Exceptions&#8221. You must uninstall or properly configure any 3rd party firewalls on each machine. Unique computer names and same workgroup, of course.

The Shared Documents folder is automatically shared. Any other folders (or drives) or printers you want to share, just right click on them and sharing ... . When sharing a printer, acce... Read more

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I can ping these two machines yet on my laptop, in my network places i cannot see my home pc or my laptop in the workgroup. On my home pc i can see my home pc in the workgroup. All firewalls are off that I know too.

Is there a setting on my laptop stopping it joining the workgroup. Because it is not in the workgroup, i guess that is why my home pc cannot detect it.

When i search for computers nothing is detected, yet when i search for "laptop" it finds it in my workgroup. Yet no symbol is showing.

I want the connection purely for file transfer.

Static IP address are ok, for hom pc and for laptop.
Workgroup is same on both machines.

Really Really Frustrated now!

Can anyone please try to help.

PS. My laptop was setup for a network at my office originally, but I don't see how that matters?

Answer:Networking home pc running XP pro with laptop running Win 2000

This has to be the most asked question,

First get identical accounts on the XP and 2k, such as user with a password of user.
Turn off simple file sharing on the XP machine, its Explorer \Tools \Folder Options \View drag the bar to the bottom and untick simple file sharing.

Ensure both machines are in the same workgroup, this is found in XP by right clicking my computer on the desktop and choosing properties then choose computer name then click change, by default XP Pro and 2K use "Workgroup" but XP Home uses MSHOME for some strange reason, to change the work group in 2K right click my computer choose properties, choose network Identification, properties.

Then share the folders you want access to by opening explorer and right click the folder and choose sharing, follow the tabs

reboot the PC's and that should do you.

I always check by doing this

start run "\\machinename\c$
this attempts to connect to the admin string of the PC, this share is always present and means you dont have to worry about sharing individual folders.

If this works congratulate yourself for being clever and have a large Rum and coke and a Cigar.

If not post back and someone cleverer than me will help..

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I've got an odd problem here. On my Compaq Presario CQ60-615DX, it runs fine as long as it's plugged in. Once I unplug it and run it on the battery, once it gets down to about 87-88% or so, the screen just goes black, but doesn't shutdown and I'm unable to do anything except remove the battery and restart. My first thought was a battery problem, but the fact that it keeps running even though the screen is black makes me wonder if that's the case or not. Anyone else experience this or any ideas to help?

Answer:when running on battery, screen goes black,but laptop is still running

You laptop is due to the power plan settings, refer to point 1.
Normally, the laptop can return to display mode upon moving the cursor &or keyboard being press.

1. Go to Control Panel, select Hardware & Sound; select Power Options.
Select the Power plan with button marked, and Change Plan settings to view on the options.

2. If you are using main power, best is to remove &or unplugged the battery.
If the battery is always plugged in, while using main power, this cause the battery to failed in the long run.
Unless you need to charge battery, then plug in the main power.
If battery is almost 100% then remove it if you use main power.
I had one laptop (from my bro) who always battery was plugged in and also use main power.
The battery was now useless, cannot hold charge.

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Was running IE9, a flash game is playing, first IE9 crashes, then BSOD.

Dell XPS 8100 Win 7 HP OEM 8GB RAM EVGA GeForce GT240 Intel X-25M80 C: + two SATA HDDs as D: and E:

Info as per attached file.

I suspect the flash plugin crashing the video driver.

Thanks in advance

Answer:BSOD while running IE9 (flash plugin running)

Quote: Originally Posted by speedy1971

Was running IE9, a flash game is playing, first IE9 crashes, then BSOD.

Dell XPS 8100 Win 7 HP OEM 8GB RAM EVGA GeForce GT240 Intel X-25M80 C: + two SATA HDDs as D: and E:

Info as per attached file.

I suspect the flash plugin crashing the video driver.

Thanks in advance

No DMP files included in upload please try this method
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in t... Read more

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My laptop is a Dell Inspiron 510m with Windows Xp ....

It is about 5 or 6 yrs old and quite well used..

Unfortunately it is not running very well lately...

and it is slow at loading webpages at times...

but in particular on websites like yahoo..

I am lately having problems sending emails...

and running videos say on youtube in particular if I have
say more than 3 or 4 webpages open...
Often it will not play video if I have been using the computer
for sometime...

I even have problems posting on even on here....or other forums..
I often have to copy the wording ,open another page and paste.
and post on the 2nd send a post..

Im not sure if it may be my wifi...or my computer....
although wifi appears connected.

Sometimes my computer crashes when using Adobe flash..

I have ran several Antivirus and spyware malware programs over the last few months..
such as Trend Micro...and Avira, Malwarebytes and Spybot...

My Disc is quite this may be one of the reasons why I am having problems...
BUT I have had it almost full in the not too distant past and it had ran reasonably OK..
and I did not have the problems with yahoo or sending emails from yahoo...

sometimes the computer just freezes up completely..and I cannot turn it off as usual..
so I have to switch it off by unplugging it..

It runs reasonable if I only have a few webpages open..and usually after I have reloaded it.

BUt it takes a long time to reload...and I get somethings that show up that... Read more

Answer:Slow running Laptop running on Windows XP

Sorry for posting the same thread 3 times...

Due to part of my problem... when I try to post... It doesn't not acknowledge..
to me that it posted...and I had to copy and paste it to another open page...

Only later did I see I had posted it 3 times...

4 more replies
Relevance 40.59%

I purchased a set of classic dvds from amazon and found that they would not run on my laptop. A message came up that it was the wrong zone and gave the opportunity to change the zone. Highlighted was FREE. The two other were western europe with another area and the third was I believe the USA.The DVD runs ok on a TV with DVD combined. Can anyone tell me should I change the area on my laptop from FREE to Western Europe without producing other problems?

Answer:Running commercial dvd on laptop running vista

You can change it if you want, but most are limited to 5 such changes, then locks at the last selected.Something here click here may be a better solution for you.

4 more replies
Relevance 40.18%

Hi everyone,

After restarting the computer following a malwarebytes scan, I could not get into window, nor safe mode and system restore by pressing F8 at start up. What I only had after running a little while is BSOD. Btw, I ran diagnostic test a few times. All passed.

After this happened and I did some searching online, I decided to run a windows xp repair by using the original OEM window xp installation CD (sp2) when the system inside the computer is sp3 after I updated it long ago.

I followed the processes suggested by the following webpage.

It was all fine until Part 4 in that webpage. A BSOD popped out after the windows symbol in Part 3.
And I noticed some new sentences at the bottom of the BSOD which are like ?physical memory dump?.

Hopefully, solutions for all of this would be recommended by someone. I don?t even really dare to switch the computer back on now!

Sorry if I have posted in the wrong section of the forum. If I have done it, please move this post to the right section. Thank you in advance.

Answer:BSOD after restarting following a malwarebytes scan and BSOD after running windows xp repair

System manufacturer and model?

Generally...OEM disks do not allow for a "repair install", only a reversion to factory defaults which the system had when purchased.

All documentation (which I've seen) referring to a repair install of XP...assume that the user has a copy of MS Genuine Windows, not disks provided by an OEM.


5 more replies
Relevance 40.18%

Hi everyone,

After restarting the computer following a malwarebytes scan, I could not get into window, nor safe mode and system restore by pressing F8 at start up. What I only had after running a little while is BSOD. Btw, I ran diagnostic test a few times. All passed.

After this happened and I did some searching online, I decided to run a windows xp repair by using the original OEM window xp installation CD (sp2) when the system inside the computer is sp3 after I updated it long ago.

I followed the processes suggested by the following webpage.

It was all fine until Part 4 in that webpage. A BSOD popped out after the windows symbol in Part 3.
And I noticed some new sentences at the bottom of the BSOD which are like ?physical memory dump?.

Hopefully, solutions for all of this would be recommended by someone. I don?t even really dare to switch the computer back on now!

Sorry if I have posted in the wrong section of the forum. If I have done it, please move this post to the right section. Thank you in advance.

Answer:BSOD after restarting following a malwarebytes scan and BSOD after running windows xp

Re: BSOD after restarting following a malwarebytes scan and BSOD after running window

Can you see the stop code? something that looks like this;

If so, post it.
Alternately, do you see the option to boot from "last good configuration"? If so, try that.

21 more replies
Relevance 40.18%

Hi everyone,

After restarting the computer following a malwarebytes scan, I could not get into window, nor safe mode and system restore by pressing F8 at start up. What I only had after running a little while is BSOD. Btw, I ran diagnostic test a few times. All passed.

After this happened and I did some searching online, I decided to run a windows xp repair by using the original OEM window xp installation CD (sp2) when the system inside the computer is sp3 after I updated it long ago.

I followed the processes suggested by the following webpage.
Windows XP Home Repair Guide

It was all fine until Part 4 in that webpage. A BSOD popped out after the windows symbol in Part 3.
And I noticed some new sentences at the bottom of the BSOD which are like ?physical memory dump?.

Hopefully, solutions for all of this would be recommended by someone. I don?t even really dare to switch the computer back on now!

Sorry if I have posted in the wrong section of the forum. If I have done it, please move this post to the right section. Thank you in advance.

Answer:BSOD after restarting following a malwarebytes scan and BSOD after running windows xp

Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Seatools, or WD DataLifeGuardin my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.

5 more replies
Relevance 40.18%

Hi everyone,

After restarting the computer following a malwarebytes scan, I could not get into window, nor safe mode and system restore by pressing F8 at start up. What I only had after running a little while is BSOD. Btw, I ran diagnostic test a few times. All passed.

After this happened and I did some searching online, I decided to run a windows xp repair by using the original OEM window xp installation CD (sp2) when the system inside the computer is sp3 after I updated it long ago.

I followed the processes suggested by the following webpage.

It was all fine until Part 4 in that webpage. A BSOD popped out after the windows symbol in Part 3.
And I noticed some new sentences at the bottom of the BSOD which are like ‘physical memory dump’.

Hopefully, solutions for all of this would be recommended by someone. I don’t even really dare to switch the computer back on now!

Sorry if I have posted in the wrong section of the forum. If I have done it, please move this post to the right section. Thank you in advance.

Answer:BSOD after restarting following a malwarebytes scan and BSOD after running windows xp

Can anyone help me? ><

2 more replies
Relevance 40.18%

- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows 7 x64
- an OEM or full retail version? Full retail
- What is the age of system (hardware)? April 2012
- What is the age of OS installation (have you re-installed the OS?) May 2012

I have BSOD only a couple of times other than running the swtor launcher, but that is primarily when it happens and the only way I can reliably reproduce a bsod.

Attached are the dumps, the last 2 dumps were with driver verifier running (crashed upon boot-up)
I can run memtest86 for hours (16+ cycles complete) with no errors, prime95 with no errors, and IntelBurnTest with no problems.
Temperatures are not excessive, I have never gotten above 45C on the cpu or 55C on the mainboard under maximum stress.

I don't know what else to try - Thanks in advance!

Answer:BSOD Running SWTOR Launcher, followed BSOD Posting instructions

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware... Read more

9 more replies
Relevance 37.72%

Hello guys, I have a bit of a long story to tell you which i'm finding is very weird.
I bought a new PC around 8 months ago. Before 1 month or less, I started getting this issue where my PC (while playing games) would suddenly turn black and be unresponsive, ALTHOUGH I can still hear everything in the background (such as people talking on mics and videos..etc).
So I decided to rollback the graphics driver hoping it would be the issue, it stayed for a couple of days perfectly then started getting the issue again.
I downloaded a program called OCCT and ran a test which gave me an error 6 seconds in saying "CPU #3 (sometimes changes number) over maximum value". Searching online again says it means I need a better cooler ((which is still weird)).
So I decided to clean the laptop using air cans (the fans) and opening it from behind to brush off dust. I barely found any dust / or dust coming out of fans. I turned the laptop on after and still got black screen.
For the last test, I hooked an HDMI to my TV using the laptop and didn't encounter a black screen (for around 2-3 hours), so I decided to unhook the HDMI cable and as soon as I do that, my laptop get's a black screen!! (keep in mind I was duplicating the laptop screen to TV so both TV and laptop had picture).
I find this problem very weird and have booked it for a repair (unfortunately lost the warranty too). So I decided to post this to see if anyone might have a clue on what the actual problem could be. I'm clueless. ... Read more

More replies
Relevance 37.72%

Hello Seven Forums community, this is my first post here!

So I made this PC, and haven't gotten any problems or BSOD (just one with a faulty GPU, fixed that already)
Yesterday, I turned on the PC and noticed it went from my desktop to black then a BSOD appeared, and I got freaked out, heh.

I went into Safe Mode with Networks and searched for some help (had no BSOD on Safe Mode) and read it MIGHT have something to do with overclocking. (I have my processor to 4.2GHz), so I defaulted the frequency and voltage but still got the BSOD.

Later that day it booted up no problem (don't know why). Even played some games and no BSOD at all! But today I booted up and same story, getting the BSOD.

I'm uploading the files since I've ran out of ideas.
Could be caused by hal.ddl or ntoskrnl.exe? I'm not really sure about it.


Answer:BSOD from Out of Nowhere, Everything Running Fine Before First BSOD

Hello, Kronenbouget and welcome to the forums. I have looked at all your recent dump files and they are all the same.

Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa800fa73028, bf800000, 200401}
Probably caused by : GenuineIntel
Followup: MachineOwner

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8012d1e028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.
An 0X124 error is a generic Hardware error, meaning some piece of hardware has gone bad/is going bad. Or, it could be a very corrupted driver causing some piece of hardware to act if it is dying. The error gives us no idea of which piece of hardware it is. I know you said you set everything to defaults, but I would like you to do something just to make sure.

Please go into bios and look at your SATA Controller and see what it is set to (IDE, AHCI or Raid) and remember which it is. Then set Optimized Defaults. After Defaults are set, go back to the sata controller and make certain it is set to the same as it was when you first checked. Otherwise it will not boot. Check your ram... Read more

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Relevance 36.08%

Is Windows 7 Professional 64bit

Fresh install but it is getting on
Full retail version?

Acer Aspire timeline X 5280tg Approx 18 months old.
OS age approx 12 months.

I get the BUGCODE_USB_DRIVER bsod and I had a previous blue screen error before this one is in dump files.

Tried memory tester and came up ok.

Help would be much appreciated.

Answer:BSOD Tribes Ascend, BF3, Random BSOD BUGCODE_USB_DRIVER Acer Laptop

sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632)
Remove Daemon Tools/Alcohol 120%. The driver associated with it (SPTD) causes BSOD and it caused one of yours - DuplexSecure

athrx.sys Mon Oct 05 12:33:57 2009 (4ACA1FF5)
Update your Atheros driver. It caused a crash - Drivers for Atheros AR5B93 and Windows 7

atikmpag.sys Mon Jun 13 21:23:20 2011 (4DF6B808)
Update your video card - ATI Catalyst

Problem Devices

Device PNP_Device_ID Error_Code
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
Microsoft 6to4 Adapter ROOT\*6TO4MP\0000 This device cannot start.
Microsoft 6to4 Adapter #2 ROOT\*6TO4MP\0001 This device cannot start.
Microsoft ISATAP Adapter ROOT\*ISATAP\0000 This device cannot start.
Microsoft ISATAP Adapter #3 ROOT\*ISATAP\0001 This device cannot start.

Log Name: System
Source: Disk
Date: 2012-02-19T21:45:23.424
Event ID: 52
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: LAPPY
The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.
Run a hard drive scan on all your drives. Also, I would back up any important information just in case your hard drive does fail
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both lo... Read more

1 more replies
Relevance 35.67%

I don't know what's going on... here's some minidumps...

thanks in advance for any help

Answer:BSOD on xp when running p2p

Hello and welcome to Techspot.

Most of your minidumps are crashing at SYMTDI.SYS. Symantec/Norton Network Dispatch Driver.

Download The free AVG antivirus programme, and the free Zonealarm firewall from HERE and HERE

Disconnect from the internet, and uninstall your Symantec/Norton security product from add remove programmes in your control panel. Please note. You may have to uninstall it in several pieces from add remove programmes.

Once it`s completely uninstalled reboot your computer. Install the zonealarm programme, followed by the AVG programme, and reboot your computer.

Reconnect to the internet, and download the latest updates for AVG.

See how your system runs, and please let us know.

Regards Howard :wave: :wave:

21 more replies
Relevance 35.67%

Basically my problem is that whenever I try and switch to SLI mode my computer either crashes, BSOD's, or just goes into this weird semi-sleep mode that it won't come out of. Each of the cards work fine by themselves, regardless of which PCI slot is used, so it doesn't seem to be hardware related (unless its a problem with the SLI bridge). Also, the blue screens I've gotten have said something about a registry error. The only thing I can think of is that when i used driver sweeper i accidentally ticked Nvidia - Chipset, which I've never done before. Anyways, here is my info/attached files:
Windows Vista ultimate, x86
Was the original OS installed on this system and is OEM
Computer is about 5 years old and haven't reinstalled OS since then
CPU: QX6700 @ 2.66Ghz
GPU: 2x8800GTX in SLI
MOBO: Not sure, its a dell computer. Has the nForce 680i SLI chipset on it though...
PSU: Again, not sure, will try and find out. 1000W though
Model is the XPS 720

Sorry for the semi-vague system info. Will update if I find out specifics

Answer:BSOD when running in SLI

Hello BiggaWhat,

Without taking a look at the dumps, the mention of using Driver Sweeper is what likely caused the issue. If uninstalling your video card drivers and reinstalling the latest version doesn't fix it, or if you're on the latest version and you've tried rolling back to a previous, I would recommend performing a system restore to before you use Driver Sweeper.

After that, uninstall the drivers regularly rather than using Driver Sweeper.



7 more replies
Relevance 35.67%

Hi all,

I've been getting some nasty BSOD lately. I've gotten them randomly for months every week or so, but now I can't go a few hours without it crashing.
I can just turn on the computer and walk away and get a BSOD.

Here are my details and attached are my zipped files.

System is a 2 year old ASUS G73JH Laptop
Windows 7 Professional
Full retail version
Reinstalled OS yetserday hoping to fix these BSOD
Reinstalled all my drivers fresh off the ASUS website for my laptop
Updated the OS with all current patches

The one driver I couldn't get to load was for Microsoft Virtual WiFi Miniport Adapter. And even if I disable it, I still get BSOD. I also tried uninstalling it and reinstalling it.

Hope you can shed some light on this issue.


Answer:BSOD even with nothing running

The following drivers are out of date and should probably be updated:
ATK64AMD fffff880`02c16000 fffff880`02c1e000 Fri Oct 27 06:45:25 2006 (4541ff65) 0000f651 ATK64AMD.sys
btwl2cap fffff880`042f2000 fffff880`042fe000 Fri Apr 03 18:28:45 2009 (49d6a9bd) 00009866 btwl2cap.sys
athrx fffff880`02c41000 fffff880`02d99000 Tue Jun 09 12:06:49 2009 (4a2ea4b9) 0015fe99 athrx.sys
The first one appears to be part of the ATKACPI driver and hotkey-related utilities for your laptop.
The second one is BlueTooth
The third one is your Atheros LAN driver.
Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.If you are overclocking any hardware, please stop.

Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

Run the short and long tests with SeaTools for HDDs.SeaTools for Windows

SeaTools for DOS
If you have an SSD, make sure the following are up to dat... Read more

9 more replies
Relevance 35.67%

Hi, as mentioned in the title im getting seemingly random black-screen reboots with very occasional BSOD's when running the above games( haven't tried others, could just be GPU heavy titles). The dreaded "Power Supply Surges detected during the previous power on. ASUS Anti-Surge was triggered to protect system from unstable power supply unit! " seems to suggest the problem lies with a faulty power supply, as my previous machine using the same component was prone to these type of restarts, however i would like to tap into this well of knowledge to reassure myself before spending money. I tried turning off Anti-Surge in the BIOS to see if it was artificially causing these restarts, but the problem continues. I've uploaded what i hope is all the crash dump data from the last occurrence. Many thanks for taking the time to help me out with this

Answer:BSOD When Running WoW / PA / Civ V

Welcome to SF !

Out of the fourteen dumps, twelve of them are a 0x124 bug check with a cache write error,
predominantly on processor #3. The other two bug checks are at bottom of the priority at the moment.

Section 2 : x86/x64 MCA
Descriptor @ fffffa8008a57138
Section @ fffffa8008a572c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL0_WR_ERR (Proc 3 Bank 1)
Status : 0xbf80000000000124
Address : 0x000000021a005b80
Misc. : 0x0000000000000086

Section 2 : x86/x64 MCA
Descriptor @ fffffa8008a4a138
Section @ fffffa8008a4a2c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL0_WR_ERR (Proc 0 Bank 1)
Status : 0xbf80000000000124
Address : 0x000000021a4b57c0
Misc. : 0x0000000000000086

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach t... Read more

1 more replies
Relevance 35.67%

Just received my first BSOD in a very very long time. Was just running an MSE scan and BSOD and reboot.

Attached is zip.

Answer:BSOD while running MSE

Cause by Sound Blaster HDAudio driver

Maybe you should revert to an older driver version.

Sometimes drivers remain and do not get completely uninstalled.

 Driver Removal Process:
Download Driver Sweeper to the desired location.
Extract the files from the zip.
Uninstall the driver Program & Features - Control Panel.
Run Driver Sweeper, check the drivers you want to uninstall or clean registry leftovers of.
Link to full tutorial: Drivers - Clean Left over Files after Uninstalling

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\USER\Downloads\Compressed\CHRIS-LAPTOP-Wed_11_19_2014_104311_91\111914-17035-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`01c1f000 PsLoadedModuleList = 0xfffff800`01e62890
Debug session time: Wed Nov 19 22:38:50.871 2014 (UTC + 6:00)
System Uptime: 0 days 0:04:04.371
Loading Kernel Symbols
..................................... Read more

2 more replies
Relevance 35.67%

Hello and thank you all in advance!

I got a BSOD while running two instances of D3 ROS at the same time. Since then I've reformatted my hard drive and reloaded OS and I still get them. I've run memtest86 twice and it came out clean. I've checked my HDD and that came out fine too.

I've tried doing this and didn't get any bsod's for 6+ hours and then I turned it off.
Enable driver verifier
1) Open an elevated command prompt
2) Type "verifier /standard /all" (no quotes)
3) Reboot your machine
4) Use machine again until it crashes (hopefully this will be fast

Custom built comp in 2010
core i7 870
gigabyte p55a-ud4p
2x2gb ddr3 1600 (ordered 2x2 more should be here in a few days)
nvidia gtx 460
WD caviar black 640gb (ordered new evo 250gb SSD too and should arrive w/ memory)
antec 750w tp-750 blue

Please let me know if you want/need any more info to help out.

EDIT: also after reformatting my comp my D3 now crashes in less that 10 minutes and I get a lot of web page crashes too. On chrome its the "Aw, Snap!" message if that makes a difference.

Thanks again!

Answer:BSOD after running 2 D3's at once and now I keep getting it

I'm not a BSOD person. Just dropped in to find out what a
D3 ROS is.

2 more replies
Relevance 35.67%

Hi I'm new to the forums and could really use some help. Now I'm not too familiar with how this sort of thing works and what not but I would definitely not say that I am new to using a computer nor to doing research. I have been having this issue for a few months now and sometimes it can be quite random and other times it can happen a few times within a short period of time. I have spent countless hours researching and trying to diagnose the problem and have still fallen short figuring it out Now I've done everything from testing hard drives, running memtest, spent countless hours running prime95, to running furmark for my gpu and still nothing. And even so i would love to learn how to actually diagnose this issue and not have to rely upon help in the future that being said if you could also post a link or tell me how you actually read the dump files posted that would be awesome Thankyou very much for taking your time to help me out

Answer:BSOD When Running OBS

Hi andrewb1294,

I've analysed your minidumps and the cause of the problem is: hal.dll

Follow These Instructions:
Boot from Windows 7 installation disc
Go to 'Repair Computer'
Open the command prompt
Type in: bootsect /nt60 sys
Hit Enter
Restart your computer after it has finished
Hopefully this should fix the BSOD.

9 more replies
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I've been trying to fix this for the past few days with no results. I keep getting BSOD errors(0x00000050) after running for a while. I can run a browser game for 4 hours and have no problems but then if I let it sit idle, or just run a virus scan or something without much interaction it will crash.

For instants I ran a scan the other night and it crashed, I also ran a scan today and made sure to click around every few minutes but it still crashed. I know its not that scanner either because this has happened way before I installed it.

I believe 0x00000050 is the code for hardware failure? I've run the Vista Memory Check and it came back clean. I also used the Dell Diagnostics and it all came back good.

Additional Info:
Dell Intel Core 2 Duo
Vista Home Premium x64
NVIDIA GeForce 9600 GSO
- x86 (32-bit) or x64: x64
- the original installed OS on the system: Yes
- an OEM or full retail version: Not sure(Got from a friend)
- What is the age of system (hardware):Probably around 5 years, give or take a year.
- What is the age of OS installation: Same as hardware.

EDIT: Mini-Dump and Reports uploaded. Thanks for any help.

Answer:BSOD After Running For A While.

If no one else comes by to help, post tomorrow to remind me. I am not home, but need special software to read your reports.

15 more replies
Relevance 35.67%

Hey all, thanks for any help
Dell Inspiron 8500 Laptop XP Home SP2 512Mb Ram
My computer has lately started crashing all the time, especially in Windows explorer. Also when I was trying to install new drivers downloaded from Dell.
It crashed during two attempts to run DDS, so there is no log pasted here (no log generated) generating a kernel mode exception not handled stop message.
AVG scan and Hijack this also cause the computer to crash, usually with the page fault in non-paged area stop message.
The funny thing is that in safe mode these programs don't cause crashes.........(didn't try DDS in safe mode yet)
I was going through the services list and noticed services for the following all located in and running from the temp file: OGI.exe, NQUGTI.exe, ETMFW.exe, CZD.exe, & ROUHREN.exe.......The temp file is now clean, but I wonder what these would be?
Here is the RootReveal log:

ROOTREPEAL © AD, 2007-2009
Scan Start Time: 2009/09/14 00:21
Program Version: Version
Windows Version: Windows XP SP2

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF16C1000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8C70000 Size: 8192 File Visible: No Signed: -
Status: -

Name... Read more

Answer:BSOD when running DDS, please help

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Something I found out tonight (just now!) through Dell Technical Support (here from my PC, as my notebook crashed & burned) was a cool way to run some great diagnostic tests was to do the following:

Even with seemingly unworkable problems like: DVD stuck in drive (non "tray" system, one like a car CD player, BCD\Boot\ error with 0xc000000f code,) you can:

Hit power (on) + Fn key and hold until you hear an unusual (non "Beep" beep. It's an irregular system driver noise.

Let all tests cycle and, at the end, answer "no" to the final test.

Resetting BIOS to factory defaults after the fact will allow you to, in most cases, assuming you're current on revisions (in my case, A11 with a Studio 1558 with Windows 7 x64 Home Premium + Vista x64 Ultimate,) disable all unnecessary hardware/options when it comes to this situation (WLAN, etc.)

SATA to IDE is important to set.

Configuring USB as a bootable device (will differ on almost every BIOS brand, Phoenix, AMI, Award, etc.,) is pertinent; download (if you've got the same error as me,) SourceForge's UNetbootin.

I've tried lots of utilities just to see what's out there.

That particular one is the simplest and fastest way to make a BOOTABLE ISO image out of a Windows DVD (with at least a 4+ GB flash drive!)

...good FYI to throw in there.

I hope this benefits someone out there in the BSOD land.


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Is Windows 7 . . .
- x64
- the original installed OS on the system? Windows 7 Ultimate x64
- an OEM or full retail version? Retail

- What is the age of system (hardware)? ~1 year
- What is the age of OS installation (have you re-installed the OS?) ~1 year, I installed it when I got the laptop.

Also, one of my USB ports is not working, it has been like that for a while. The sound jack is also broken i fell on the headphone cord. The sound still works, just have to move it a bit. I'm about to send it in to get the hardware repaired and was hoping I could get an answer here on the BSOD before hand. The laptop is a Sager W860CU. Thanks!

I'm currently scanning with Avast.

I took a picture of the BSOD with my phone. Hopefully you can see all the characters.



Answer:BSOD randomly (?) When waking laptop after sleeping, BSOD pic attached

Quote: Originally Posted by C3H5N3O9

Is Windows 7 . . .
- x64
- the original installed OS on the system? Windows 7 Ultimate x64
- an OEM or full retail version? Retail

- What is the age of system (hardware)? ~1 year
- What is the age of OS installation (have you re-installed the OS?) ~1 year, I installed it when I got the laptop.

Also, one of my USB ports is not working, it has been like that for a while. The sound jack is also broken i fell on the headphone cord. The sound still works, just have to move it a bit. I'm about to send it in to get the hardware repaired and was hoping I could get an answer here on the BSOD before hand. The laptop is a Sager W860CU. Thanks!

I'm currently scanning with Avast.

I took a picture of the BSOD with my phone. Hopefully you can see all the characters.



Related to a smserial.sys Motorola SM56 Modem WDM Driver. Yours is 3 years old. I would update to most recent.

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Hi everyone,
I recently got a laptop a few months ago, and now I receive BSOD all of a sudden. I haven't really had enough time to try to fix it because of my schooling. But with a couple of my classes ending, I have some time on my hands.
Here's what I've done:
1. Scanned the computer with latest version of microsoft security essentials
2. Updated Windows7 with latest patches and updates.
3. I have updated my realtek drivers, and GPU drivers.
4. I have used elevated command prompt to use ChkDsk \R
5. I have also used elevated command prompt Scannow
6. I made it so that windows creates kernel dump files whenever it crashes, and to restart. But I'm not getting anything recent, the last dump file was created a few months ago. Though I've gotten a whole lot of BSOD's and crashes since then.
I looked in the Event viewer and I have had multiple critical errors all indicating Kernel-Power.
Here's what it says in XML:

- <Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2014-07-... Read more

Answer:Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD

Please can you run Driver Verifier and post results:

Driver Verifier - Enable and Disable

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I have a clients Laptop (Asus X550C) running Windows 8 and the first error I had was 0xc0000034, having a look around I tried some fixes but none worked, eventually I was left with the following error: 0xc0000001. As of now I am stuck here, I have a backup of the main files the client needs but do not want to reformat as I do not have their product key (It is not listed on the laptop and I cannot boot into the OS to run a key extractor).

Here is my documentation of the steps I followed:



Your PC needs to be repaired

The Boot Configuration Data file is missingsome required information

Error code: 0xc0000034

You'll need to use the recovery tools onyour installation media. If you don't have any installation media(like a disc or usb device), contact your system administrator or PCmanufacturer.

Press ESC for UEFI FIrmware Settings

Fix Attempt 1 -
(Attempted info here:Blue Screen error BCD file missing error 0xc0000034 windows 8)


Troubleshoot > Advanced Options >Command Prompt:

X:\windows\system32>bcdboot c:\windows
Failure when attempting to copy boot files


Troubleshoot > Refresh your PC:

The drive where windows is installed islocked. Unlock the drive and try again.


Fix Attempt 2 -
(Attempted info here:Drive where windows is installed is locked - Windows - Windows 8)

Boot into UEFI Firmware Settings

Disable CSM > boot into win... Read more

Answer:Windows 8 BSOD 0xc0000034 and BSOD 0xc0000001 (Laptop)

Anyone have any ideas?

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Hi All,Im having a problem with the BSOD while running gmer.My computer's cpu usage is almost always at 100% and think that something is on my system?Could one of you kind people have a look for me? Thank you.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 14:39:09, on 07/08/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18928)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\\Agent\mcagent.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HP\Digital Imaging\Smart Web Prin... Read more

Answer:BSOD when running gmer

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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hello everyone

I'm new to forums and i hope i can find someone to help me with this issue
Today i bought a new cam and i used the CD the came with it and installed the drivers and everything looked fine . i plugged the camera usb cable and went to launch the camera application and as soon as i clicked on it twice i found my self looking at the dreaded BSOD with this message :

IRQL Not Less or Equal


0x0000000A (0x00000000,0x0000001C,0x804E1BF8

then i went online and downloaded the most recent driver package for the camera but the problem stayed ..

I'm not sure what might be the reason but as i was installing the drivers for the first time i noticed that after the main installation i was asked to find the drivers with that windows thing i don't know the name so i chose INSTALL DRIVERS AUTOMATICALLY !!! i had no other choice since the camera drivers that could be downloaded come as an EXE file and i have no idea if i can extract the driver archive of an EXE file

the camera is made in china and got a stupid generic name as USB2.0 PC CAMERA but the drivers on cd are for Sn9c 201/202 ? i was thinking that this drivers could be of another cam but it cant be since windows recognise it as Sn9c 201 whenever i plug the usb cable a and to let you know a week ago or so i had some virus problem so i made a repair install for windows . and oh yeah i used Sfc /scannow today and everything looked good.

can you guys help me ?

PS : sorry for my english

Answer:BSOD after running new webcam !!!

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a few days ago my card began to crash my laptop 3 minutes or so into any of my 3d games. I've tried updating to the latest drivers and system restores, and this solves nothing - games suddenly sputter, die and cause a restart. I'm beginning to suspect it might be the hardware, but i really hope it isn't.

I've attached the required zip below

i also ran driver verifier and did get a bluescreen on startup, with the stop code

please help! Thank you!

Answer:BSOD when running 3D applications

Forgot to attach:

1st file: PERFMON.html and jcgriff2.exe
2nd file: dump file from BSOD of driver verifier

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Doesn't matter which game, it does it for them all.
I'm always getting a different error, or it won't tell me what it is at all.
I don't know much about computers at all and I've been trying to figure out what's wrong with no luck. Maybe someone here can help me?
I ran the SF Diag Tool and compressed the folder, I'll attach that.

My OS is Windows 7 Home Premium 64-bit and it is a fresh install.
I got this computer about 2 weeks ago and it's been crashing since I got it.

Answer:BSOD while running games

Unfortunately there were no .dmp files.. navigate to c:/windows/minidump and zip up any files and add them as an attachment to your next post...

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Hello eightforums!

I am having an issue with a Dell Venu 11 Pro tablet and I have battled with this for a few days now. I am trying to get sysprep to work, and I finally got it to successfully run yesterday after much battling with it. Many Appex application uninstalls and registry edits later, I got it to successfully run.

Though, after it runs, next restart the tablet will BSOD with a DRIVER_POWER_STATE_FAILURE error. After installing the Windows Debugger, I got far enough to figure out that it is telling me that it is some driver issue with usbccgp.sys, but after reading some other threads here, I understand that this is not the true driver that is the issue, but what driver is reporting to the OS. However, I lack the knowledge of how to actually figure out what actual underlining driver is throwing the issue.

Any help you could provide me would be greatly appreciated, TYIA!

I have attached the dmp file below.

EDIT: I went and pulled 4 more dump files off the tablet, they are older tho

EDIT 2: dmp file with the power cord disconnected (still same bug code DRIVER_POWER_STATE_FAILURE)

Answer:BSOD after running Sysprep

Hi addyftw,

Welcome to the 8forums.

The usbccgp.sys driver is a driver from windows, this driver is for the connections (usb ports), this could mean 1 of the ports is giving problems.
This could also mean that there is another 3rd party driver causing the issue, usually when a windows driver is blamed a 3rd party driver is actually causing the problem.

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I'm experiencing problems when trying to capture on the Roxio USB capture device CBOD with a emBDA64.sys error and something about date stamp. Please check out the ZIP file and see what you think. Software runs ok until i plug in the device, It seems to install ok. It happens if i try accessing the device via alternative capture software also.
Windows 7 64bit, Original OEM version been installed for 3 months.


Answer:BSOD when running Roxio VHS to DVD

Hi mrmorj and welcome to the forum. I looked at your six most recent dumps. All are Driver Verifier enabled dumps. Three of those dumps directly blame AVG and two blame:

emBDA64.sys Wed Apr 22 03:26:57 2009 - USB 28xx OEM Filter (TV Card) ATI chipset. Driver.

1. for the time being, turn off Driver Verifier. Here are the instructions: Driver Verifier - Enable and Disable. We may want to turn it back on again later.

2. Uninstall AVG using this removal tool: Tool (64 bit). Uninstall AVG Identity protection using this removal tool: Tool. Install Microsoft Security Essentials in it place while you are troubleshooting.

3. Uninstall what ever virtual CD program you are running such as Daemon Tools, Alcohol 120%, possibly Saitek(?), etc. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

4. Update the following drivers via the links provided. One is blamed in the dumps and its companion is shown in the dumps.

emBDA64.sys Wed Apr 22 03:26:57 2009 - USB 28xx OEM Filter (TV Card) ATI chipset. Driver.

emOEM64.sys Wed Apr 22 03:27:28 2009 - USB 28xx OEM Filter (TV Card) ATI chipset Driver

5. In addition t... Read more

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I just bought a brand new HP laptop on Thursday, by the time I got it home it was already kinda late so I didn't play with it much - but I did notice at one point the laptop had restarted itself while I was out of the room. I didn't think much of it until friday when it crashed 6 times between 2 -9:30pm. I finally gave up and I'm returning it to Best Buy today for an exchange, but just so I can avoid this with my next one any debugging or cause of the issue advice would be appreciated.

programs installed after purchase: world of warcraft, core temp ..... nothing else was installed that didn't come with it. The crashes occurred kinda variously, sometimes while playing wow other times while doing nothing or running norton antivirus. Also noted that the cpu temp was around 77c each time it crashed.

I ran windows debug on all of them myself and these are what it said the probable causes were:

11/5/09 7:30pm Probably caused by : ntoskrnl.exe
11/6/09 2:15pm Probably caused by : ntoskrnl.exe
11/6/09 2:21pm Probably caused by : ntoskrnl.exe
11/6/09 3:21pm Probably caused by : ntoskrnl.exe
11/6/09 8:15pm Probably caused by : ntoskrnl.exe
11/6/09 9:19pm Probably caused by : ntkrnlmp.exe
11/6/09 9:33pm Probably caused by : amdppm.sys

unfortunately I have no clue what any of that means so any advice would be appreciated.

dump files attached.

Answer:BSOD and running hard

Update your chipset drivers and bios for your motherboard.

This is causing your bsod - "amdppm.sys" - it's the processor driver.

Get that updated and issue should resolve. The current version is probably heating the laptop too much.

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I've been having this issue for awhile now, and am at my wits end. It happens when I'm running just chrome.
Even just one tab and if I close it or leave it open it will crash. I've included the .dmp file with the set of instructions I've found on this forum. A clock interrupt, or something like that. I hope it's just a faulty chip, I can deal with that. But I need more answers before I start replacing more parts than I already have.

Any help is greatly appreciated.

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Ok. I figured that I must have gotten malware from web surfing the other night. I shut the laptop down, went to bed. When I got up the next morning, I booted the laptop up and everything loaded fine. I noticed a pop up bar on Chrome saying something about Nortons wasn't able to load. I looked down in my system tray and the Nortons logo was gone, it was just an empty space. I knew something had happened, so I closed out Chrome, opened FF (which I have all scripts blocked using NoScript), got onto MalwareBytes and downloaded the program. I opened the program and clicked to update it. The program would not let me download the lastest updates for it, so I ran it cold and it found nothing. I kind of knew that it wouldn't find anything, so I went to the Dr. Web site and got the Live scanner for USB.
Booted to the USB and let Dr. Web run for over 4 hours. It found a few things, but one infected file. In the list of files it had a ton that it could not read, but it didn't have anything (color coated) to separate the infected file from the non infected. I just clicked "cure" and everything seemed to be fine. Since some of the files were registry files, I ran the RegistryCure program from the live USB and it seemed fine.
I shutdown the system and rebooted to Windows to see if I could get Nortons up again. When the system was booting it looked fine. It ran the Vista startup, but right before for it pops up the Vista logo and Windows theme (right before the logon screen) I ... Read more

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Not sure what is causing this, but it happens consistently after playing the game for about 15-20 minutes.

Here is the text on the screen after the system restarts:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 333
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000003
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Attached is the minidump. Please let me know if there is anything else that is needed.

Answer:BSOD while running Dawn of War 2

Any ideas on this one?

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I have a PC that was custom built by a contact who makes his own.
It worked fine for about 1 month or so and then started getting BSOD constantly.

I was previously running VISTA but have since reformatted the C: and installed Windows 7. This has had no luck in fixing the machine. The contact took the machine back and said that they were able to run it on and off for 10 days with no BSOD. I don't understand that because I am getting them all the time. Other PCs I run at home have no problem.

As at last night I re-installed Windows 7 for what seems like the millionth time. Before doing the re-install I removed my Wireless G card and cut everything down to the bare minimum. I installed the lastest drivers for my motherboard and graphics card. With nothing running last night it BSOD. I have subsequently re-inserted the Wireless G card and am still getting BSOD.

The BSOD mention the ntkrnlpa.exe file which is an underlying Windows so I am not sure what to do about fixing it.

I have also ran the memtest+68 for about 24 hours and got no errors recorded.

I have attached my dump information, if you could please point me in the right direction of where to look. At the moment I am tempted to write off the whole machine.

Answer:Windows 7 and BSOD with nothing running

The difference between a shop and you is that the shop doesn't run the system the same way that you do. So it's something that you're doing that causing it.

The info that you provided shows issues with your RaLink wireless adapter. Please be sure that you are using the correct drivers for it.

The dump files show that Driver Verifier is running.
Did you start it? If so, what settings did you use?
The Verifier dump files aren't providing the information that we need from them.

This is most likely caused by a user mode service issues improper commands to kernel mode processes - but without the proper Driver Verifier settings we can't figure it out.

Summary of the dump files:

Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sat Aug 15 19:34:47.716 2009 (GMT-4)
System Uptime: 0 days 0:48:32.402
BugCheck A, {9f878218, 2, 0, 828312aa}
Probably caused by : ntkrpamp.exe ( nt!ViAvlCompareNode+e )
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sat Aug 15 18:25:03.625 2009 (GMT-4)
System Uptime: 0 days 0:02:40.936
PROCESS_NAME: explorer.exe
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session tim... Read more

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Hi, i regularly do maintenance on my computer on saturday, but today,
i seem to have a BSOD issue plaguing me.

The .dmp is attached there. If anyone could please take a look


Answer:BSOD when running maintenance

BugCheck 50, {fffff8a012ff4000, 0, fffff80003283b5b, 0}

Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4514f )

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

1: kd> .trap 0xfffff8800c64c5f0
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000011 rbx=0000000000000000 rcx=000000001dff0c00
rdx=fffff89ff50033d6 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003283b5b rsp=fffff8800c64c788 rbp=fffff8800c64cb60
r8=000000001e420000 r9=0000000000000000 r10=0000000000000000
r11=0000000010010040 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc

1: kd> k
Child-SP RetAddr Call Site
fffff880`0c64c488 fffff800`03234eec nt!KeBugCheckEx
fffff880`0c64c490 fffff800`0328b0ee nt! ?? ::FNODOBFM::`string'+0x4514f
fffff880`0c64c5f0 fffff800`03283b5b nt!KiPageFault+0x16e
fffff880`0c64c788 fffff800`03554de4 nt!memmove+0x14b
fffff880`0c64c790 fffff800`035689f1 nt!CmpQueryKeyValueData+0x3ae
fffff880`0c64c820 fffff800`03568fb7 nt!CmEnumerateValueKey+0x211
fffff880`0c64c910 fffff800`0328c253 nt!NtEnumerateValueKey+0x256
fffff880`0c64ca70 00000000`775d144a nt!KiSystemServiceCopyEnd+0x13
00000000`0cece7e8 00000000`00000000 0... Read more

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for the last 4 days or so i have been getting random blue screens. it was before i had updated anything except for windows updates. originally i had windows XP but due not not being able to make it past the boot screen at all, not even in safe mode i wiped the drive and went with a fresh install of vista 32 bit. in vista Ive at least consistently been able to make it to the desktop on every boot and not crash until i start running any form of games. i have vista updated with every driver and service pack that is available and ran many ram tests over the 4 sticks that i have. 10 passes on each stick as well as running memtest 86+ overnight. all returning with no errors. i have tried replacing the video card thinking it was the RAM on the card that fried, but alas no luck there either. nothing in this system is overclocked or has ever been overclocked. currently have AVG installed as well. im currently at the end of my rope attempting to get this system running for the last 4-5 days.

? OS - Vista
? x86 (32-bit)
? What was original installed OS on system? Vista x86
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? pre-installed, replaced with XP then returned to Vista with the original disk
? Age of system (hardware): 3 years
? Age of OS installation - have you re-installed the OS? reinstalled to vista 4 days ago
? CPU: AMD Athlon 64 X2 6400+ Black Edition
? Video Card: Nvidia 8800 GT
? MotherBoard: MS... Read more

Answer:BSOD upon running games

17 memory dumps over 3 days (03 to 05 Jun 2010)
7 different STOP errors with 7 different causes blamed.
You've also reinstalled Windows - so this is (IMO) a hardware issue.

I'd suspect your video card, but you've already changed that out.

So, let's start with the standard diagnostics, but with some caveats to make sure we get the results that we need.

First, please run a hard drive diagnostic. NTFS.sys is present in a couple of the memory dumps - and it's a driver that affects the file system on your hard drive. Also, a failing hard drive can cause all sorts of strange symptoms on a system. So, please follow the instructions here: (read the details at the link)

Next, please run the Furmark video stress test. I'm not expecting anything from it - but would like to rule out the possibility of a problem with the video card slot on the motherboard causing issues. Here's the instructions and link:


Try this free video stress test:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Next, please try Prime 95 - using the Small FFT's test (si... Read more

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The BSOD goes by quickly, but I got that it had something to do with netio.sys

I have attached as instructed in the BSOD posting instructions

I've got Windows 7 Ultimate x64
1yr old

Intel Core Duo 3.17 GHz
nVidia 9800GT

Answer:BSOD while running utorrent

All but one of the dumps blames your windows network driver.

One of the crashes was a 0x124 WHEA hardware error. It only happened once so we will put it on the to-do list. We need to correct this other bug first.

athrx.sys Tue Jun 09 14:06:49 2009 (4A2EA4B9)
Lets update your network card driver and see if that corrects the problem. I'm thinking it will. Download from the link -> Attachment 194326

dtsoftbus01.sys Fri Jun 17 03:38:37 2011 (4DFB047D)
Remove Daemon Tools. It is known to cause BSOD

nvlddmkm.sys Sat May 21 00:07:04 2011 (4DD73A68)
Update your video card drivers - NVIDIA DRIVERS 285.62 WHQL

Rt64win7.sys Mon Mar 21 09:20:32 2011 (4D8750A0)
Update your Realtek drivers - Realtek



Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 16:34:01.278 2012 (UTC - 5:00)
System Uptime: 0 days 0:03:56.700
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
FAILURE_BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BiosReleaseDate = 07/03/2008
SystemProductName = MS-7392
CPUID: "Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz"
MaxSpeed: 3160
CurrentSpeed: 3155
????????????????????????????????????????... Read more

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This morning, I was running the Sims 3 World Adventures PC game and walked away for a moment. When I returned, I had the blue screen error. My computer automatically rebooted and I had it start up normally. It searched for solutions and never turned up a response. Any assistance or information would be greatly appreciated.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000007e
BCP1: C0000005
BCP3: 8CEE3B64
BCP4: 8CEE3740
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

EDIT: I just rechecked my error log and found six video hardware crashes since 4/19, three of which happened yesterday between 7:00 PM and 9:00 PM EST. They all have the same files except for the first file, which is always a .dmp beginning with WD. The only differences are the last four digits. Here is one of them:

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.
Locale ID: 1033

Files that help describe the problem

View a te... Read more

Answer:BSOD While Running Sims 3

Hi CobaltKairi,

Please enter your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.

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Ok. So instead of making a new thread that has to do with the same thing, I'll just post it here. I am too having trouble with bsod while playing tera. I reinstalled windows 7 yesterday ( windows 7 x86 sp1 ) and problems started to show up. First my graphic driver went nuts. It crashed during the game. I found some old ones and it went ok. Then bsod appeared. I ran driver verifier ( someone posted a guide ). maybe this whole mess is about sp1, because i had no problem at all when i DIDN'T have sp1 installed. Maybe that's the problem. So anyway, here's a .zip file with 4 dumps.

Answer:Re: BSOD while running tera

Hi -

Windows 7 SP1 is a necessity. I'm glad that you stuck with it and came here for help.

The dumps list ATI video as the probable cause. It's old - 2011 -

2: kd> lmvm atikmpag
start end module name
a8359000 a839c000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Oct 12 15:30:18 2011 (4E95EACA)
Update the driver -

Regards. . .



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Hello everyone,

I bought a computer on November 8th 2015, one month after upgrading to windows 10 i started having random BSOD, most of the times while watching things online (youtube or movie websites) or while playing any games (either offline or online games) . I first sent the computer to asus support and it came back a month after, they said everything was fine. As soon as I'm back to using it, it starts crashing again.
I've done all of the things that I can do, according to what I've read on several forums.
1.- I updated all my drivers (from the manufacturer websites)
2.-I clean installed windows 10.
3.- I ran chkdsk
4.-I ran memtest86
5.-I ran scannnow
6.-I defragged
7.-I downloaded all windows updates.
8.-I went back to windows 8.1
9.-I went back to windows 10 again.
10.- I ran antivirus
11.- I ran malewarebytes
12.- Tried registry cleaning.
13.-BIOS is on date.

Now updating my drivers seems to make it worst, if they are not updated it, i only get bsod while doing what i mentioned above, if i update the drivers, then the computer crashes non stop, whatever I'm doing, even by just cliking on the desktop.
Downloading windows 10 updates makes it worst as well, crashes non stop.
Going back to windows 8.1 was the worst idea by far, I had to download windows from another computer because windows 8 wouldnt even let me open the browser.
I've avoided downloading anything else, than the necessary, right now i only have one browser, OPERA, because chrome and firefox crash ... Read more

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Question: BSOD running Kodi


My HTPC has sufferd from BSOD for some time now, specifically when running Kodi v15.0.
I was (without doing any form of deeper analysis) suspected my memory modules to be the culprits since I have experienced that to be the case earlier (another computer). Switched out the old modules with a single 8gb stick, no xmp. This did not solve the issue.
As far as hardware temperatures go, the CPU and the GPU have stable and relatively low readings.

Please see uploaded .zip for info. All help is highly appreciated.
Many thanks in advance.

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Hi My pc has been frezing more then BSOD but I was wondering if you could help me out with it. By the way its a new load of Windows 7 with just the basics for programs. (antivirus, chrome, etc.)

Acer Aspire 5516
Was running Vista (OEM) now running 32 bit win 7 pro
2 gb ram
AMD Athlon TF-20 1.60 GHz
250 gb HDD

Answer:BSOD randomly while running

you need to get your windows up to date,you do not have service pack 1 installed which wont help and there are no dump files in your upload and your msinfo file is corrupted

after you have updated please run the SF tool again, click grab all and wait a couple minutes for the info to be collected

check C:\windows\minidump for any dump files
have a look at this
Blue Screen of Death (BSOD) Posting Instructions
Dump Files - Configure Windows to Create on BSOD

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Hello there, as the title says, I'm having some difficulties running a certain game, as it's giving me a BSOD after several seconds of 3D visualization (varies). It started happening when I installed my new graphics card, a geforce Gainward GTX 460, along with its drivers (from the CD).

Anyway, in compliance with the board rules, I executed the system performance check and jcgriff2's diagnostic check.

I really hope you can help me out on this. Thanks in advance!

P.s., the PERFMON.html file is included in the .rar.

Answer:BSOD when running game

Actually, I updated the Nvidia GFX card drivers, and it seems that solved the problem. Hope nobody tried to diagnose the problem yet!

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Good morning everyone:

I experienced a BSOD while running Sibelius 7. The zipped error report is attached. I've had a BSOD on this computer before, but not while running Sibelius.

These are my specs: Windows 7 64 professional SP1, quadcore pentium IV, 16 GB RAM, 1 TB system drive, two 3 TB sample drives / documents. The software I run on this computer is mostly pro music / audio / video editing (Sibelius, Pro Tools, Avid Media Composer, Reaper, Adobe Creative suite).

What does it mean? Anything I should be looking out for? I'm not too upset about a BSOD once in a while but it is usually a sign that something isn't quite right, correct?

Many thanks,


Answer:BSOD while running Sibelius 7

Hello again Peter.

This time it is caused by MacDrive file system driver, MDFSYSNT.sys.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 34, {107, ffffffffc0000420, 0, 0}

*** WARNING: Unable to verify timestamp for MDFSYSNT.sys
*** ERROR: Module load completed but symbols could not be loaded for MDFSYSNT.sys
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+46e53 )

Followup: MachineOwner
And the driver is very old, too.

start end module name
fffff880`01867000 fffff880`018bc000 MDFSYSNT T (no symbols)
Loaded symbol image file: MDFSYSNT.sys
Image path: \SystemRoot\System32\Drivers\MDFSYSNT.sys
Image name: MDFSYSNT.sys
Timestamp: Tue May 18 19:37:22 2010 (4BF29F1A)
CheckSum: 0004F7E5
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from MacDrive.

Also, Install Service pack 1. and the other windows updates.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: Te... Read more

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I've just bought my notebook a month ago. I had many troubles with BSOD's in the startup phase. This turned out to be a case of bad RAM modules which were both removed and i got a new pair of modules.
Now it seems my notebook still have some problems. While I run a game called League Of Legends it sometimes makes BSOD.

I've reinstalled Windows 1 time since i got the new ram modules.

OS: Windows 7 Ultimate 64bit Full retail
CPU: Intel Mobile Core i5 560M
Graphics: Nvidia Geforce GT425M
Memory: 2 x 2048 MB DDR3 SDRAM

I've attached the dump files and system health report

Pls can somebody help me.

Best Regards.

Answer:BSOD while running game.

Here are the dump files

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Hello -I had a rootkit virus affecting my ATAPI.SYS today. Downloaded and ran COMBOFIX once, but as I was not able to connect to the internet, I couldn't install Windows Recovery. I let ComboFix do its thing, reboot, and create a log file. So far so good.Ran ComboFix again, as I was now connected to the internet. It installed Windows Recovery no problem. ComboFix then began going through its check phases. At one point my screen froze entirely. I let it sit there for about 30 minutes, but nothing happened. I restarted the machine, and got a BSOD. Safe mode - same thing. I am unable to get into Windows.BSOD message gives me the standard run chkdsk /F text followed by this technical information:*** STOP 0x0000007B (0xBA4CB524, 0xC0000034, 0x00000000 0x00000000)I created a copy of "The ultimate boot CD" (or whatever it's called) and ran a registry analyzer. When I opened SYSTEM or SOFTWARE or SAM (from \windows\system32\config) I saw they had "Read Error at offset 4B6010 Message: Bad HBIN Signature Action: Read Structure" errors.I found the ERDNT directory under Windows. Ran ERDNT.EXE from the Hiv-backup directory. It copied the files over. Checking them again in the registry analyzer, I no longer saw the Bad HBIN Signature errors. I figured - great! I have a working registry again. But when I reboot, still the same BSOD.I should mention that under ERDNT, there is also a subs directory that also has registry backup files, but they appear to... Read more

Answer:BSOD after running ComboFix - Tried everything!

Oh, and I should add that when I go into recovery console, it never prompts me for my Admin password, which has me concerned!

Also, I coped a newer ATAPI.SYS from the \ServicePackFiles\i386 directory, but that didn't help either.

I am desperate! Don't know what else to do!

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I was following the XP System Cleaning Steps, and running MGTools, when my laptop crashed. I am using my desktop right now.

The laptop will not log on. I have tried recovery console, boot in safe mode, last known good configuration and it will not get past this error. I have attached a photo of the fail screen.

Answer:BSOD running MG Tools

Your image is upside down.

Something that happened prior to running MGtools caused this. Or just a untimely crash of Windows in the middle of MGtools running. MGtools is basically an information collector and any minor changes being made to your system are insignificant and would not cause this. The crash of Windows may have just occurred at a point that corrupted your registry.

What problems were you having that prompted you to run the cleaning procedure to begin with? Also, do you remember whether any of the scans prior to MGtools found and removed anything?

You will have to try running the below procedure to try and restore an uncorrupted copy of the registry hives.;en-us;307545&sd=tech

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Running windows 7, I get a intermittant BSOD when surfing the internet with the code 0X000000D1 and sometimes 0X0000000A. When i run debug i get nt+467eb mostly and occasionally cmaudio+26184. Anyone have any ideas ????????


Answer:Running windows 7 and getting BSOD


Please follow these directions:

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I have been running torrents for a very long time but only recently i started getting these BSOD's. This happens after 5-10 minutes after starting a torrent.
I tried removing my Kaspersky internet security which i had installed a year ago and also updated wireless network driver(Qualcomm Atheros AR9285) but didn't help.

The BSOD says something like this- DRIVER IRQL NOT LESS OR EQUAL

Anyways I have attached a picture of the BSOD:
Attachment 285261

SF Diagnostic Tool zip:
Attachment 285265

Laptop make and model: SONY VPCEG17FG
OS: Windows 7 Home Premium 64 bit

Should i attach anything more?

Help me out here! Thanx in advance!

Answer:BSOD while running torrents

Please follow these instructions ...

Blue Screen of Death (BSOD) Posting Instructions

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New PC, it happens whenever I'm downloading something on uTorrent.

Answer:BSOD when running uTorrent

Just added my system specs, but I imagine I'm missing a lot here, what else do I need to include?

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get BSOD when running torrents after update to win 8.1??
here is the dump file:
Dump File         : 011114-14671-01.dmp
Crash Time        : 11/01/2014 08:15:51
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`0114443f
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+1a43f
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor         : x64
Crash Address     : ntoskrnl.exe+14dca0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\011114-14671-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 296,488
Dump File Time    : 11/01/2014 08:16:48
========================================... Read more

Answer:BSOD after win 8.1 and running torrents plz help

to the forum mate.
Please follow the below steps.
Upload the actual crash dump files.
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip all the dumps and create an archive. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
For example ->
Minitoolbox log.
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 Run the tool and only select the following tick boxes.
List last 10 Event viewer errors
List installed program
List users, partition and memory size
List Minidumps
Now click "Go" and post the output displayed in next reply. If it is a laptop, please specify the exact model number also.

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Hi All

I started getting BSOD a few weeks ago while playing LOTRO but more recently I am getting it pretty much every time I play LOTRO.

System Info:
Windows 7
- 64 bit
- Intel Core 2 Quad 3.00 GHz
- 8GB memory
- NVIDIA GeForce GTS 240
- This is the original installed OS on the system
- OEM version
- System is approx 1 year old
- OS came pre-installed and is also approx 1 year old

Attached is the perfmon report & output from BSOD Dump & System File Collection

Answer:BSOD while running LOTRO

No .DMP files yet - upload it now..

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Attachment 42671

I think it's unrelated, but I'm not really sure.

Answer:BSOD after running uTorrent

Hi BSODesktop,

Welcome to the 10forums.

The crash is a 0x12B(FAULTY_HARDWARE_CORRUPTED_PAGE) which is usually caused by memory.
Please test your memory using MemTest86+

This is the only dump in the zip file, there are however more crashes.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:

Diagnostic Test


Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

MODULE_NAME: hardware
IMAGE_NAME: hardware
FAILURE_ID_HASH_STRING: km:page_not_zero_large

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hi guys i got bsod when running mpc and/or winamp, it happened randomly about 1 to 2 hours after i'm running the programs.

my laptop specs are
acer aspire v3-471g i7
Windows 7 Home Premium x64
4 gb ram
nvidia gt 640m

here is my dump files

this is my first time ever posting a forum. Any help is greatly appreciated and thank you for you time.

Answer:BSOD when running mpc and/or winamp


Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

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I Have posted a thread alittle while ago regarding a BSOD. Was running smoothly for a good few days now, then all of a sudden i received another BSOD actually two, after i restarted from the first, i came to post my BSOD and it restarted again.

Any help is much appreciated

DUMP files attached.

Answer:BSOD - Was running fine...

Hello and Welcome !!

The Dumps are pointing to Core OS File which would not be the issue. Lets Start with basics.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! ? Captain Debugger

Uninstall Symantec completely out of the System Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support and install Microsoft Security Essentials


* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: fffffa801e9b167a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000328cbf7, address which referenc... Read more

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Having some issues updating computer. It is a Toshiba Satellite P70. Got the BSOD when I ran sfc /scannow.

Answer:BSOD When Running SFC Utility

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do your still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.

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Hey all, having a weird issue. I was playing some pc games and suddenly BSOD, something about a Kernel security check failure. I had to then use the repair tool to even boot back up and now everything is running super slow, sorry don't have much more info than that. As I'm typing this I'm trying some of the basic stuff that takes some time (defrag, virus scan etc) but just wanted to get the ball rolling.
One other thing is that afaik that type of BSOD is to do with driver comparability or something like that. i haven't updated any drivers in the past week or two though.
· OS - Windows 10· x64· Age of system 5 years· Age of OS installation - 4 months· CPU - Asus i5 3570 quad-core· Video Card - NVidia GTX 660 ti· MotherBoard - Not sure· Power Supply - Antec

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i just bought this dell inspiron N5110 two months ago. Three weeks after i bought it, i always get a blue screen usually every two to three days. I took it back to the dell store where i bought it to complain, all they did was a factory reset. Even after the reset, i still get the blue screen regularly.

Although, the system came with a 6Gig RAM(4Gig and 2Gig) i removed one of them at a time to test if either one of them is bad, and what i get in both cases is still a blue screen. i also ran a system test using the dell support centre software that came with the system and all system components tested passed the test 100%.

I also used the windows memory diagnostic tool and no errors were found. I finally tried whoCrashed.exe. it
provided a report i don't really understand.

i've attached a zip file containing the result of the SF Diagnostic Tool test i ran and also a text file
containing whoCrashed's results.

Thank you in advance

Answer:BSOD whenever i'm running any program

Please enable Driver verifier and allow it to crash your system then post the new files here the same way you did in your first post:

Driver Verifier - Enable and Disable

Warning: If you can not boot windows normally after enabling driver verifier please boot into Safe Mode and then disable driver verifier.

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Laptop was plugged in and running when the BSOD appeared. Since then ran options windows updates and am in the midst of installing driver updates.

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From the last one week BSOD appears when i start utorrent. Sometimes it is immediate and at times after 3-4 minutes of running utorrent. Pl help in resolving Thanks in advance.

OS : Windows 7 32 bit OEM
H/w: HP probook 4320s laptop

Answer:BSOD on running uTorrent

Quote: Originally Posted by sksunke

From the last one week BSOD appears when i start utorrent. Sometimes it is immediate and at times after 3-4 minutes of running utorrent. Pl help in resolving Thanks in advance.

OS : Windows 7 32 bit OEM
H/w: HP probook 4320s laptop

These were blamed on netio.sys and that usually means your malware app. In your case Symantec is a known cause of BSOD.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

Old drivers needing updating.

Afc.sys 2/23/2005 1:58:55 AM 0x94989000 0x94991000 0x00008000 0x421c29af
s125wh.sys 4/24/2007 10:16:23 AM 0xb3588000 0xb3589580 0x00001580 0x462e1f47
s125bus.sys 4/24/2007 10:16:28 AM 0xaf157000 0xaf169a80 s125bus.sys+de444ac8 0x00012a80 0x462e1f4c
s125mdfl.sys 4/24/2007 10:18:54 AM 0xb358c000 0xb358e000 0x00002000 0x462e1fde
s125mdm.sys 4/24/2007 10:18:58 AM 0xaf16a000 0xaf182d80 0x00018d80 0x462e1fe2
s125mgmt.sys 4/24/2007 10:21:22 AM 0xaf19a000 0xaf1b0d80 0x00016d80 0x462e2072
s125cm.sys 4/24/2007 10:23:15 AM 0xb358a000 0xb358b580 0... Read more

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I'm creating this topic to request the evaluation of crash dump.

It usually happens after 15 or 30 minutes playing without problem and not in all games

Note: My computer is new, about 1 month.

I am Brazilian and I used google translator to translate some of the files generated by sf diagnostics. Were partially translated (I kept the original files created in my native language Portuguese Brazil too.) Sorry if this becomes difficult that can help me.

Thank you for your help.

Answer:BSOD when running games

Only 6 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

These drivers aren't installed, please install them:

Porta serial PCI PCI\VEN_8086&DEV_8C3D&SUBSYS_1C3A1458&REV_04\3&11583659&0&B3 Os drivers para este dispositivo n?o est?o instalados.
Controlador de comunica??o PCI simples PCI\VEN_8086&DEV_8C3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0 Os drivers para este dispositivo n?o est?o instalados.
N?o dispon?vel USB\VID_093A&PID_2620&MI_00\6&163532E1&0&0000 Os drivers para este dispositivo n?o est?o instalados.

The first 2 appear to be a part of the chipset drivers for your system. Please install the latest, Win8.1 compatible version.
The last item is a USB device, most likely a video camera. Either install the latest, Win8.1 compatible drivers, or uninstall it and physically remove the device from your system.

These devices are disabled. Is this deliberate? If so, why?:

NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0015&SUBSYS_10DE0101&REV_1001\5&17859A0F&0&0001 Este dispositivo est? desativado.
NVIDIA Hi... Read more

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