Computer Support Forum

Critical error Event ID 41 after every shutdown and bootup.

Question: Critical error Event ID 41 after every shutdown and bootup.

==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

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BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000200000000002</Keywords>
<TimeCreated SystemTime="2015-08-30T00:58:14.880836200Z" />
<EventRecordID>11290</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Ghost-Machine</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
</EventData>
</Event>

---------------------- END : Event Viewer XML error text ---------------------

REQUEST:

I never used to get this error after doing a normal shutdown (prior to upgrade to Windows 10, when I was on Windows 7). Now it happens all the time.

Can you help me figure out why this error is occurring after doing a normal shutdown followed by a boot?

I suspect it's a glitch with the first production release of Windows 10, but I have no proof of that. My system runs fine, yet I get the above error (and a number of other errors) since I upgraded to Windows 10.

Relevance 100%
Preferred Solution: Critical error Event ID 41 after every shutdown and bootup.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

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==> NOTE <==

I placed this thread under the "bsod-crashes-debugging" forum because I wasn't sure where it belonged. If the moderator is able to move it to a more appropriate forum, please do so. If it is moved to a different forum, please inform me via email. Thanks in advance for any assistance with this issue.

-----------------

BACKGROUND:

Prior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0&... Read more

Answer:Critical error Event ID 41 after every shutdown and bootup.

RESOLVED:

Since placing this thread, I was addressing other errors I found in the event logs. One of those had to do with "Metadata staging failed".

Researching about this error let me to the URL:

http://www.eightforums.com/bsod-cras...-failed-3.html

where poster Saammy gave the following possible solution:

I have the solution for the problem.
Searches on regedit for the following entry: DeviceMetadataServiceURL
There you change the URL in the following: http://dmd.metaservices.microsoft.com/dms/metadata.svc
after you have closed the editor is saved the change.
Now the problem is solved and it will also re-loaded device information.

As instructed, I used regedit and searched for "DeviceMetadataServiceURL", and it's value was set to:

http://go.microsoft.com/fwlink/?Link...69&clcid=0x409

I changed the value to "http://dmd.metaservices.microsoft.com/dms/metadata.svc" and then rebooted.

The end result was that this did indeed fix the "Metadata staging failed" errors, and interestingly enough the Event ID 41 is no longer showing up in the event logs after shutdown/reboot. I did 5 shutdown/reboot sequences... 1 per hour, and neither problem has occurred since making the above change.

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Now, this is a thread I am starting just in case anyone else has run into this issue but, it looks like I have found the solution: https://www.tenforums.com/bsod-cras...-event-id-41-after-every-shutdown-bootup.html

Ok, I have had this Windows 10 install from September 2015 until now and I am not going to redo it from scratch. The error 41 would only occur when I was using Hybrid shutdown mode but never without it. Also, it was a highly random issue, sometimes, it would occur and sometimes, it would not occur for the longest time.

I have gone from a Gigabyte Z170 and i7 6700k to an FX 8300 with Asus 970 Pro Aura on this build. I now have 2 x 1TB SSD but, I was also using a 180GB Intel SSD and a Adata 480GB SSD at one point, I just cloned the Windows 10 install over each time. I tried different sata cables, different sata drivers, tried using minimal hardware and even a different keyboard.

I am now on a 2 x Sapphire Fury setup, was on a EVGA 980 Ti, used a R9 380 and even had a R9 290x before the 980 Ti. I did the proper driver cleaning without issue and tried different video drivers as well. Recently, the problem appeared to more often and a lot less random.

After applying that solution above, it appears to have been resolved. However, I will keep this thread updated just in case.

Note: To those who want to just bash windows, DON'T! THis is meant to help people who may be running into this problem like I was for the longest time. It was only in the install of Window... Read more

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BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

More replies
Relevance 90.61%

BACKGROUND:

I'm troubleshooting a critical error message I receive in the event log. It's the same as has been previously reported here. Prior to upgrading to Windows 10, my system was running Windows 7 Pro SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7. I have performed a clean install of Win 10 and still am receiving error messages.

The error I would like help with today is of the "Critical" level in Event Viewer.

PROBLEM:

After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2016-01-04T21:03:56.991237200Z" />

... Read more

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I'm getting a trio of critical error messages in event viewer after each shutdown:

- "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- "Windows failed fast startup with error status 0xC00000D4."

- "The previous system shutdown was unexpected."

The PC starts up fine and seems to shut down very fast - within 10-12 seconds, and there seems to be no issues with startup or shutdown. But when I stumbled onto these critical messages in event viewer I got concerned. What could be triggering this? How do I troubleshoot this? They are logged in event viewer after each shutdown/reboot.

Answer:Critical error messages in event viewer after each shutdown

Try turning Fast Start Up off in the Power Options Menu. Finding the option is a bit obscure. There are some known issues with this. It is on by default in Windows 10 and will trigger shut down errors.

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My 3 week old HP laptop is booting up and shutting down very slowly.Have tried all the usual cleanups and start up program disable stuff but it's as slow as ever. It's got AMD Turion x2 cpu and 2gb Ram surely it shouldn't be this slow?Anybody any idea? Event log keeps coming up with event log 100 on start up and event log 200 on shutdown stating both these processes are taking too long, but how do i fix it???

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Hello,

I just built a brand new i7 920 System.

Specs:
i7 920 ( Stock Speed )
Asus P6T SE Motherboard
Windows 7 Pro 64 Bit
Power Supply Antec 750W Modular PSU
CPU Cooler: Zalman CNPS 10X Extreme
Samsung DVD burner
Seagate 1TB Drive 7200 RPM's
RAM: Kingston Hyper X 6GB of DDR3 @ 16000MHZ ( stock also) KHX1600C8D3K3/6GX
Antec Veris Control Panel

Problem:

Computer rarely restarts during the time I am using it. It restarts if I leave stuff downloading overnight or if I leave on during the day. I then have to re-install any software I installed the previous time because it says it was shutdown improperly ( CRASHED).

Answer:System keeps Restarting Event Log: Critical Error - Event ID 41

Check the Event Viewer. Start>Run>eventvwr.msc

Tell us what errors you find in there. Without any real information about if it is caused by a BSoD or something that is running or just going into standby we cant really be of help till we try to narrow it down.

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I have been having an issue with my system just simply shutting down without any warning almost as if a power outage occurred. No blue screen no notifications nothing. It has happened 4 times now while playing a game in particular. When the power goes out I cant turn the computer back on for about 2 minutes or so. I initially thought it was a cpu heating issue since i had a stock cooler, I changed it for an evo 212, but the same issue applies. Could it possibly be the PSU, even though it powers the computer 99% of the time and fan seems to be working fine? I went back into the windows event viewer and I have a link of the past week of errors that have been occuring, I just dont know what they mean. any help?https://onedrive.live.com/redir?resid=42B9E1D1DBB4DB7C%...
specs are as follows: amd 8350 4.0ghz, gigabyte 990fx mobo, gtx 760 nvidia gpu, 650W PSU silverstone ac input 115-240Vac 60-50Hz, 8 gb ddr 3 ram.
temperatures doesnt reach more than 58 degrees under full load usually around 50 range.

this is the most recent incident.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/28/2014 1:52:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: NickKanarev-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events... Read more

Answer:critical administrative event 41 random shutdown while gaming No BSOD

Please don't Double Post, People will still your old post within the BSOD Thread.

1 more replies
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i have noticed that my computer has been taking longer to start up and shut down lately. i have used all my resources to see and control what i am running on startup, from msconfig to spybot's startup manager, there's not a lot running there so i went to check the event viewer and it's full of errors, critical events and warnings.

I tried using MS's websites for help but they are a nightmare to use, posted this same entry in their forums but no answer yet. I'll appreciate if you can help me understand what's going on with my computer. Thanks in advance

the last critical event reads as follows (the OS is in spanish so i'll translate to what i think it should be):

Windows has started up:

Boot duration : 135986ms
IsDegradation : true
Incident Time (UTC) : 27/04/2008 05:35:27 p.m.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Diagnostics-Performance
Date: 27/04/2008 12:38:01 p.m.
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: (name deleted by me)


EventData

BootTsVersion 2
BootStartTime 2008-04-27T17:35:27.656Z
BootEndTime 2008-04-27T17:37:54.087Z
SystemBootInstance 512
UserBootInstance 493
BootTime 135986
MainPathBootTime 53423
BootKernelInitTime 15
BootDriverInitTime 3316
BootDevicesInitTime 5470
BootPrefetchInitTime 90685
BootPrefetchBytes 446992384
BootAutoChkTime 0
BootSm... Read more

Answer:Event viewer reports errors and critical events on boot and shutdown

the system specs in case t hey are useful at all:

DELL vostro 400
Intel core 2 Duo E6750 @ 2.66 ghz
2GB RAM

i tried to edit the previous post and there was a time limit, sorry for bumping this

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Hi

I have done a couple of searches and cant seem to find anything, this may be due to my search criteria not being good enough, but hopefully not and im not double posting.

I constantly get the following error in event log on bootup and cant seem track down whats causing it.

Category: (50)
Type: Error
Event ID: 4609

Description.
The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.ccp. Please contact Microsoft Product Support Services to report this error.

There is nothing in the knowledge base at microsoft for this. If anyone can give me some pointers or a possible direction to go in I would appreciate it.

Thanks in advance.
 

Answer:Constant error in event log on bootup

http://www.eventid.net/display.asp?eventid=4609&source=
 

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Anyone ever had this issue before? Its not a bluescreen as there is no bluescreen or crashdump. System just shuts off out of nowhere.
 

Answer:Kernal Power Event 41 Critical error

It's a critical kernel mode driver error that cause a ACPI call.......... resulting in a unexpected shutdown.

In my experience these are the most likely candidates:
Check the power coming from your power supply with a VOM first and make sure the voltage isn't sagging out of spec.

Uninstall and reinstall your antivirus second.

Replace your SATA cables third.

Run Chdsk on your drives fourth and check the logs to see if anything interesting is there.
 

11 more replies
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Hi there,
I am concerned about a new build that I received on the 12th of September. I only discovered event logs yesterday and I am alarmed to discover I have had 45 critical errors since the 12th:

event id 41 , task category 63, source kernel-power. saying 'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.'
EventData


BugcheckCode
209


BugcheckParameter1
0x0


BugcheckParameter2
0x2


BugcheckParameter3
0x8


BugcheckParameter4
0x0


SleepInProgress
6


PowerButtonTimestamp
0


BootAppStatus
3221225473

Likewise, I am getting Kernel-boot errors event 29 'windows failed fast startup with error status 0xc0000001.

I have run memtest and done 3 passes all 100%.

Also when I got the PC on the 12th I was getting bsod when viewing youtube videos in firefox, although that has stopped as I've disabled hardware acceleration.

I am shutting the pc down correctly.

All drivers / bios / windows updated. System is not overclocked.

I'm unsure how to investigate this further, could someone point me in the right direction, or better still, tell me what's causing this to happen!

All the best,

Rob

Answer:Critical error: event id 41 Kernel-power

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!
Also, with the release of Win10, I'm up to my neck in stuff to do with it!

FYI - Event ID 41 is simply Windows way of saying it doesn't know why it shutdown. It can be due to hardware problems/overheating, due to BSOD's, or even to shutting down the computer by holding the power button down. An examination of the Admin Event log may give us some ideas.

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

As for the 0xc0000001 error, that's another "no duh!" error. It means "The requested operation was unsuccessful."

As the BSOD's sto... Read more

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I continually get this, it's occurred (according to error viewer) 135times in the past few months. 3 times today. (BugcheckCode 0)

There is no bsod, no warning of any form it just switches off instantly.

I can restart the computer and it'll work; there's the option to boot into safe mode etc but it runs fine, until the next crash.

As part of my own attempts to resolve this issue, I have cleaned out the dust, but new thermal paste on. Originally I had high temperatures but now I monitor them regularly and never see any noticeable spike prior to a crash. Any help greatly appreciated.

Answer:Critical Error: no bsod just power off - event id 41

Unless someone can pinpoint event 41, I would try running the machine from a linux boot disk, to see if the problem is hardware or software.

2 more replies
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Hi Everyone ,
I'm facing problem in win 7 professional while working ,my system has crashed randomly. and when i chk in event logs there are 2 critical error showing below message:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

i'hv already formatted this system twice but it's happening again , i have run all memory test , graphic, overclocking , psu test but haven't got any error.
i don't know why it's happening with this system only.
Plz help me as soon as possible.

Answer:Critical Error Event 41:Kernel -Power

Ok you have a hardware problem. Start replacing parts. If you are overclocking slow the system down until you don't get these reboots. Better to set it to the standard/Default speed and test. If no reboots then bump it up a little and test.

If you still get the reboots with the system at its default speed then there is some piece of hardware that is causing it. More then likely RAM.

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I'm using a Dell Inspiron, Windows 10 64-bit that has randomly started re-booting. The Event Viewer log shows the following Critical Error:
Kernel-Power Event id: 41
It has happened once every day for the past 7 days, but there is no discernible pattern or trigger. Except that it happens when I'm away from the computer! I know that it has happened because all open programs shut down and the Event Viewer log confirms the problem.

Before this kind of error started happening, my screen would begin to flash once in a way until I updated Windows, the anti-virus and the Nvidia graphics drivers. The blinking screen seemed like an odd way for the laptop to remind me about updates, but now I wonder if that was a precursor to this problem?

Have spoken to Dell about kernel-power 41 but they haven't been able to solve it yet. Would be grateful to get some help with this one.

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Hey all,
I've been having random BSOD on my custom built PC for a couple years. The event log displays Kernel 41 error. The computer may hang for several seconds and when I click a dialog box in chrome it may restart. Alternatively if I leave my PC and get a snack it will be trying to boot but stuck on loading ASUS express gate on start-up, or just have the blinking cursor, sometimes it may recover and just display the "windows has recovered from an unexpected shutdown". Every time I check the event log it's usually reported as said Kernel 41 error which I acknowledge is a power failure. Since I disabled the sleep mode it doesn't happen as much, but then again still randomly. As you can tell, I have been tracking this bug for some time. Any help would be amazing. Thanks so much!!!

As a side note I recently re-installed my operating system from clean install, and barely made it through (it took several attempts to successfully install) and after booting (before and after all driver updates from manufacturer Asus, Nvidia, etc.) it was still crashing randomly. I have installed all of the updates from the manufacturer's website, and update regularly.

I just had another BSOD while I stepped away for a couple minutes, so I ran the BSOD utility again (second zip file). Thanks again.

Answer:BSOD event log displays critical kernel error 41

The Kernel 41 errors are difficult to pin down because they're issued after the fact. Here's an excerpt from an MS Support article that describes the event.






Quote:
The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut down cleanly, a Kernel Power Event 41 message is generated.

An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly. There may be insufficient information to explicitly define what happened. To determine what may have happened and to identify a potential resolution, it is important to know what the computer was doing at the time just before the event occurred.

If event 41 is logged because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. An underpowered or failing power supply may cause this behavior. For example, if you added RAM or additional devices or hard disks when this problem began, the power supply may cause the problem.


One item I did see that was occurring often was Windows Desktop Manager failing with code (0x40010004). This is normally associated with memory errors and/or an Aero configuration problem.

Check the voltage on your power supply. If you don't have access to... Read more

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Wow, now I know how to find errors. Just not what it means and how to fix. The spec's for this system are in .doc and the error code I am cutting and pasting. I went to Microsoft and did a search and some people have reported that they don't know what it is but could be cell phone related?? Help!!! It' the HDX HP.

Here's the full error info.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2009-08-27T06:12:17.326Z" />
<EventRecordID>88985</EventRecordID>
<Correlation />
<Execution ProcessID="368" ThreadID="1360" />
<Channel>System</Channel>
<Computer>lkmhdx-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <UMDFHostProblem lifetime="{533FCF72-DD21-4531-B00B-8F3AB68E598B}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<Problem code="3... Read more

Answer:Event Critical Error, Vista Home Premium

Reviewing event logs is confusing - because an error may occur, and a later Information entry may mention that it's fixed.

Event viewer entries themselves aren't a problem - it's their affect on your system that's the concern. Please tell us what's wrong with your system. What works and what doesn't work - what concerns you. Also, if you're concerned about the cell phone, how is it hooked to the computer and what program do you use to access it?

All I can tell is that there's an error that involves the Windows Driver Framework.

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I just recently built a computer in December and from the start the PSU made some clicking noises, but I didnt see it as a problem since at first there were no problems with my computer. It would restart after the first 5-10 minutes of playing league of legends. 20-30 minutes are playing Team Fortress 2. And less than an hour of playing Starcraft 2.
I looked at my event log and it was a Critical Error: Kernel-Power. Event ID 41. Task Category 63.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-01-08T23:55:48.313782900Z" />
<EventRecordID>2184</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>BigBlue</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data&... Read more

Answer:No BSOD Critical Error: Kernel-Power Event ID 41 (63)

Hi! I am running an older (but capable!) rig and stumbled across your experience via Google! About an hour ago I started experiencing the same crash while playing TF2. I don't really play other games but my event log is the same as yours. Bump for any answers!

I have tried verifying and defragging the TF2 files w/o much luck. Next I plan to uninstall/reinstall TF2. Then I hope to try some of the fixes on blogs you've mentioned... BTW I am running Win 7.

I am not sure though if the event listed is caused by me having to hard reboot the system.

2 more replies
Relevance 67.24%

Under what circumstances is Event 100 in the Diagnostics-Performance log categorized as a Critical, Error, Warning, Information event, or not recorded at all?
Event 100 is associated with Boot Performance Monitoring; among the parameters it records are Boot Duration and whether Boot Duration represents degradation.  I have seen Critical, Error, and Warning instances of Event 100, and I have noticed
that is not recorded at all on some boots, but I have not seen any Information instances.  Additionally, I haven't detected any correlation between the level of the event and whether IsDegradation is true or false.
It would be helpful to understand more about the logic of this event.
The following thread from August 2009 touches on this, but got only one response, and ihas not been answered http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/13738c6f-d093-4769-bf2e-3a938f46c832
Thanks.

Answer:Diagnostics-Performance log Event 100 - Critical, Error, or Warning - when and why?

These events are defined in Windows Source code
 
PostBootMinorThreshold_Sec(30)     // The time in seconds for postboot must exceed to consider minor issue.
PostBootMajorThreshold_Sec(60)   // The time in seconds for postboot must exceed to consider Serious issue.
BootMinorThreshold_Sec(60)         // The time in seconds excluding postboot must exceed to consider minor issue.
BootMajorThreshold_Sec(120)        // The time in seconds excluding postboot must exceed to consider Serious issue.
At the highest level, there are two separate scenarios for boot, the kernel scenario and the user scenario. Depending on the Scenario (long or short delay) the timer is started. There is a Kernel Timer and a a timer that is triggered for User. We'll start
the Post boot timer when the Winlogon process launches the User's shell.
Troubleshoot function calls BootScenario::PerformTroubleshooting.  This then performs calculations and then logs the event by calling OutputSqmEventLog.  OutputSqmEventLog calls EventWriteEx/EventWriteBatchEx to write the events.
This will internally check the BSS trigger for the event.
The Critical Events are logged when we cross beyond BootMajorThreshold_sec
We basically calculate two options for the level we’ll attach to event 100, an option based on what is logged as MainPathBootTime (i.e. BootTime – PostBootTime), and an... Read more

24 more replies
Relevance 66.42%

I keep on getting these random freezes and I cant work properly, help me please. And it shows
"Kernel-Power Critical error, Event ID 41 Task 63 Freeze" on the event viewer.

Details.
-Windows 7 x64
- Original OS
-3-4 years old hardware

Desktop
? CPU = i7-4790k CPU @ 4.00 Ghz
? Video Card = GeForce GTX 750 Ti
? MotherBoard = ASROCK z97m Pro 4
? Power Supply = VP 450 aero cool

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Relevance 66.42%

I keep getting random restarts for no reason, so after trying to troubleshoot the issue myself I have finally decided to post here for some help/suggestions. The error from the event log details: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Critical Kernel-Power Event 41/Task Category (63)

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000200000000002

- TimeCreated

[ SystemTime] 2015-10-12T13:18:19.693912900Z

EventRecordID 10152

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer ******-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

More replies
Relevance 66.01%

Continuously during use, for Standby Performance Monitoring, Boot Performance Monitoring, and Desktop Window Manager Monitoring; should I be concerned?
 

Answer:Windows Event Viewer Shows Critical, Error, and Warning Events

6 more replies
Relevance 66.01%

My computer randomly shutting off under a bit of pressure, ie. when I have a game, such as Starcraft 2, and a youtube video open at the same time. With my system, this should not be a problem. So far I have reformatted, bought a new PSU, checked and re-checked my temps (between 30-40 for my system and cpu, and 50s for my GPU), and constantly did memory tests, all passing, and cycled memory in and out of my system to no avail.

The BSOD itself is a black screen, sound continues for 5-7 seconds, then I just hear a grinding sound in my headphones and have to manually shut down.

After running WinDbg, the problem consistently seems to be atikmpag.sys driver. I have used my old drivers, 11.3, and have not experienced this problem, but my performance is terrible. For drivers 11.7-11.11, I did experience this BSOD.

In Event Viewer, this comes up as a Critical Kernel-Power Event 41 Error, with the following Bugcheck Code:

BugcheckCode 10
BugcheckParameter1 0xffffffffffffffff
BugcheckParameter2 0x2
BugcheckParameter3 0x0
BugcheckParameter4 0xfffff80002e8cbb6
SleepInProgress false
PowerButtonTimestamp 0

My current system is:

Windows 7 Ultimate x64
i2500K (not overclocked) w/ Corsair Cooling Air Series A50 Performance CPU Cooler
Mushkin Enhanced Silverline Stiletto 16GB 4X4GB (not OC'ed)
Sapphire Radeon HD 6850
MSI P67A-G43 (B3) P67
XFX 750W Bronze PSU, recently upgraded from OCZ StealthXStream 600W ATX12V, no change in situation
Western Digital Cavia... Read more

Answer:BSOD Critical kernel-Power Error Event 41 Bugcheck Code 10, at wit's end

Also, I have run Driver Verifier according to the instructions, but startup was fine, no errors were detected.

14 more replies
Relevance 65.6%

I just bought this HP Spectre 360 with a 256 GB SSD. After every shut down, which is done properly, I get a Critical Error 41 (63) in Event Viewer, as if the system crashed or lost power suddenly. What could be causing this. Everything seems to be running fine, but this critical error concerns me. 

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Relevance 65.6%

Yesterday, while using my computer, my anti-virus 'Microsoft Security Essentials' popped up stating it had found a virus. Within a second, a windows update window popped up with an update ready to install, followed immediatly by 'AntiSpyware Doctor' and a window saying 'Windows has encountered a serious error and will shut down in one minute' which it then proceeded to do. This continues to appear everytime the computer is started.

Starting the computer in safe mode allowed me to use Malware Bytes to eliminate Antispyware docter, as it no longer appears when starting the computer, however the error message ,above, still continues. I believe the problem occurs only when the computer is connected to the internet as it does not occur if i am able to stop my computer from automatically connecting to the internet upon startup.

I tried a system restore, however it fails and reports a problem with a file in the drivers folder in the system 32 folder. I am unable to interact with this file at all as the computer tells me it is unable to find the source disc whenever i try.

I have access to a Windows Install disc.

DDS Log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Thomas at 19:19:34.71 on 23/08/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3579.2701 [GMT 1:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k Dc... Read more

Answer:Critical error shutdown one minute

bump, please

5 more replies
Relevance 65.6%

A few days ago I turned on my computer and noticed that Microsoft Security Essentials was turned off. When I tried to turn it on, it would not turn on. I uninstalled / re-installed MSE and it turned on. Almost immediately I got a message that said I had 2 severe threats that had been quarantined and that MSE was cleaning my computer. Right away got a message that said "Windows has encountered a critical error and will shutdown in one minute. Please save your work." My computer loops through this cycle continuously. I tried "shutdown -a" command, with a response of "Shutdown in progress" before it shuts down. The information on the 2 threats is the same- Trojan file:C:\Windows\System32\services.exe

Answer:Virus + critical error shutdown

================================== MBAM Scanner ==================================Run a scan with MBAM:Download the free version of Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.Double-click mbam-setup.exe and follow the prompts to install the program.At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select Perform quick scan, then click Scan.When the scan is complete, click OK, then Show Results to view the results.Be sure that everything is checked, and click Remove Selected.When completed, a log will open in Notepad.Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

27 more replies
Relevance 65.6%

Since a month or so I am keep facing an automatic shutdown of windows when I am connected over internet and usually when using msn messenger. error code is as following :BCCode: 1000008e BCP1:C0000005 BCP2: 80566CF2 BCP3:EBEE83A8 BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product : 768_1 As usual no return of further information from windows error messaging system . I have the feeling that a driver could be the cause unless one of the recent windows update create a kinf od incompatibility with other software. Any idea/Help/Suggestions?

Answer:Windows Critical Error shutdown

This maybe of helpclick here

2 more replies
Relevance 64.78%

Yesterday I was infected with Live Security Platinum, wich I've never heard about but I was able to get rid of it with Malwarebytes' Anti-Malware. After that I noticed that Microsoft Security Essentials needed an update, so I updated it. Problem is, after 30 minutes or so I get the "windows has encountered a critical error and will restart automatically in one minute. Please save your work." message. MSE detected 2 Trojans, C:\Windows\System32\services.exe and services731.Now every time I start up my computer, after some seconds I get the same message and my computer restarts in 1 minute. I tried some solutions to fix this, including using the "shutdown -a" shortcut and choosing Disable Automatic Restart On System Failure in the Advanced Boot Options menu.None of that worked.My problem is identical to the topic "Virus + critical error shutdown" started by cbritton7, about a month ago (http://www.bleepingcomputer.com/forums/topic458922.html).I'm running Windows7 32bit Home Premium.Farbar Recovery Scan Tool scan log:Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01Ran by SYSTEM at 31-07-2012 23:30:52Running from E:\Windows 7 Home Premium (X86) OS Language: English(US) The current controlset is ControlSet002========================== Registry (Whitelisted) =============Winlogon\Notify\LBTWlgn: c:\program files\common files\logishrd\bluetooth\L... Read more

Answer:Windows critical error, automatic shutdown.

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
C:\Windows\Installer\{15260e81-448c-073d-39f1-09ffa7872a77}
C:\Users\Utilizador\AppData\Local\{15260e81-448c-073d-39f1-09ffa7872a77}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Reboot Normally.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe

Click Search button and post the log it makes to your reply.

13 more replies
Relevance 63.96%

I installed adaware cleaned up what was left
I installed Spybot and cleaned out what was left what else can i do
I installed trial version of the cleaner and it found one trojan and removed it. Don't remember the name was like vimnc or vimc something like that

I will be adding my results from my hijack this application
Hope this help you help me thanks.





 hijackthis.log   6.07KB
  16 downloads

Answer:My Computer Shutdown And Gave Me An Error At Bootup

Hello GhostGift21,Welcome to Bleeping Computer, and so very sorry for the delay. If you still need help, please do the following:You will need to use Internet Explorer for this scan. Disable your antivirus program and go here to run BitDefender Online Scan. Click on I Agree. Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. I see you have AVG Anti-Spyware 7.5 installed. I want you to run it in the Safe Mode - see following instructions. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the AVG Antispyware Full database installer from here. Exit AVG Anti-Spywa... Read more

2 more replies
Relevance 63.96%

Out of the blue I get 3 event errors when I boot up my Home Premium 64 bit. First time in two years.

Event ID 7006:
The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied.

I don't have AVG. I have Agnitum Firewall, Panda Antivirus (Free).

Event ID 7009:

A timeout was reached (30000 milliseconds) while waiting for the IPsec Policy Agent service to connect.

Event ID 7000:

The IPsec Policy Agent service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

When I checked the windows services table, I noticed that IPsec has in fact been started but probably not in a timely fashion. How do I get rid of these 3 annoying errors although I don't notice any performance problems in my laptop?

Thanks in advance for your help.

Answer:Three event errors on bootup: Event ID 7006, 7000 and 7009

Hi Atom.

"Event ID 7006:
The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied."

These events are normal because of Panda Cloud Antivirus' self-protection feature.

"Event ID 7009:

A timeout was reached (30000 milliseconds) while waiting for the IPsec Policy Agent service to connect."

Follow the instructions from here:

Event ID 7009 — Basic Service Operations

You can put new value as 60000 instead of 30000.

The Event ID 7000 should disappear when you boot your laptop next time.

Hope this helps.

1 more replies
Relevance 63.55%

I am getting lots of critical errors in the event viewer. Event ID = 100, 200, 400, 307, 402.... (Below are the details for a couple of them). I have seen several posts on the web for this issue but no solutions. It seems to be an issue that affects a lot of vista installs on all different pc / laptops. I'm running an IBM (lenovo) T61 laptop. I don't know if these issues are related but frequently when I reboot the laptop it will hang during the boot up. When this happens I need to Hard Boot the laptop, I will then get the message that windows did not shut down correctly and asks to 1) run a repair restore or 2) boot window normal. Sometimes I need to do this several times before it will boot up. I?m afraid the day is coming where it will not boot up at all.

I would appreciate any information someone might have.

Thanks...

****Event ID = 200****
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 1/26/2009 9:02:57 AM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: xxxx
Description:
Windows has shutdown:
Shutdown Duration : 153587ms
IsDegradation : false
Incident Time (UTC) : 1/26/2009 3:17:21 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windo... Read more

Answer:Boot up Issues - Critical Event Log errors - Event ID = 100, 200, 400, 307, 402

Originally Posted by mehowe


****Event ID = 400****
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 2/15/2009 9:51:42 AM
Event ID: 400
Task Category: System Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: xxxxx
Description:
Information about the system performance monitoring event:
Scenario : System Responsiveness
Analysis result : Analysis could not be performed in time. There is a possible serious performance issue
Incident Time (UTC) : 2/15/2009 2:49:26 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>400</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4005</Task>
<Opcode>37</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-02-15T14:51:42.799Z" />
<EventRecordID>1693</EventRecordID>
<Correlation ActivityID="{00000000-A6C8-0000-2155-6BAA7B8FC901}" />
<Execution ProcessID="2016" ThreadID="2216" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>xxxxx</Computer>
<Security UserID="S-1-5-19" />
&l... Read more

1 more replies
Relevance 62.73%

Hello. First of all, I didn't know where to post this so I chose Win7 because it's what I use.

OK so this problem started about a month ago, but now it's becoming more frequent than ever. What happens is, as I'm chilling on my desktop PC, it just shuts down spontaneously, and here's the thing, since I don't have a restart button, I can't restart it, the monitor goes black (no BSOD) and even if I hold the power button too long, it won't shutdown. The only way to shut it down is to remove the power supply cord (which of course could lead to corrupted hardware, data loss, etc).

Now this mostly happens when I play games with high demanding hardware. So for this reason, I'm monitoring the CPU heat and it seems fine. Max temp goes to about 51C. OK I am now gonna post dxdiag info so you can examine all my PC specs, if you need anything else, just say so.

Thank you very much in advance!


Code:
------------------
System Information
------------------
Time of this report: 1/7/2011, 03:11:27
Machine name: TONI7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Packard Bell
System Model: ixtreme M5120
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1661MB used, 14719MB ava... Read more

Answer:Event ID 41 Error - Spontaneous Shutdown

Update Realtek HD audio drivers - http://sysnative.com/0x1/DriverRefer...l#RTKVHD64.sys

See if update available for NVIDIA GeForce GT 230 drivers - http://www.nvidia.com/Download/index.aspx?lang=en-us

" " Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller - http://www.marvell.com/support.html

Try these 3 places for additional information -

1. WERCON -
START | type view | "View all Problem Reports" | 2x-click on line item for additional crash info

2. Reliability Monitor -
START | type perfmon /rel

3. Event Viewer -
START | type eventvwr.msc | Custom Views | Administrative Events

Regards. . .

jcgriff2

`

13 more replies
Relevance 62.73%

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

Answer:startup, shutdown, critical sytems error message: hijackthis file

6 more replies
Relevance 62.73%

Hello,

Last week I got the Live Security Platinum virus on my laptop (was running the latest version of MS security essentials). I tried running malwarebytes, but was unable (the program would not launch), and my MS Security Essentials seems to have been uninstalled/disabled.

I tried booting in to safe mode & safe mode w/command prompt, but to no avail. The virus seems to have happened after I installed an adobe update, but I can't be certain.

After seeing another post here for a user with a very similar problem, I've run the FRST tool and have attached my log below.

Any help would be greatly appreciated.

- Ken
Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 23-08-2012 02
Ran by SYSTEM at 27-08-2012 09:59:51
Running from G:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
The current controlset is ControlSet002

========================== Registry (Whitelisted) =============

HKLM\...\Run: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe [438272 2008-02-19] (WDC)
HKLM\...\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [648504 2008-05-16] (Pure Networks, Inc.)
HKLM\...\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash [451896 2008-05-21] (Pure Networks, Inc.)
HKLM\...\R... Read more

Answer:Live Security Platinum Virus + Critical error shutdown/reboot

Hello kengscott,

Welcome to the forum.

In case you still need assistance please download the latest version of FRST and run a fresh scan.

In case you have used msconfig to disable startup entries please enable them all before running FRST so that we can see and remove them.

In case I didn't get a reply I'll close the topic after 3 days.

93 more replies
Relevance 59.04%

Hi all,

I've just built an AcerPower F6 desktop to Win 7 Pro 32 every shutdown it shows BSOD and promptly restarts.

Event log is showing me the following for a critical event at the same time the shutdown occurs (The date on the log is from a week ago but this happens every shutdown which is once every weekday):

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 14/03/2014 13:19:19
Event ID: 6
Task Category: (6)
Level: Error
Keywords:
User: SYSTEM
Computer: CUR-ICT-01.LODGEFARM.LOCAL
Description:
Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>6</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T13:19:19.519629700Z" />
<EventRecordID>5118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>CUR-ICT-01.LODGEFARM.LOCAL</Computer>
<Security UserID="S-1-5-18" /&g... Read more

Answer:BSOD on Shutdown Event Log = Kernel-Processor-Power. Event ID: 6

Your NI Measurement Studio driver appears to be causing problems.


Code:
Probably caused by : NIPALK.sys
It's outdated by 11 years, if you wish to keep the program I suggest you update the driver.


Code:
88a32000 88aab000 NIPALK T (no symbols)
Loaded symbol image file: NIPALK.sys
Image path: \SystemRoot\System32\Drivers\NIPALK.sys
Image name: NIPALK.sys
Timestamp: Mon May 12 22:21:05 2003 (3EC01041)
CheckSum: 0007ACFC
ImageSize: 00079000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please remove it or update it from the following link.

NI Measurement Studio - National Instruments

EDIT, there is a fix you can download which prevents file corruption, if you can't find an updated driver then download this.

http://digital.ni.com/public.nsf/web...C?OpenDocument

3 more replies
Relevance 59.04%

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we do to fix it.I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

Answer:T440S - Windows Did Not ShutDown Properly Warning Upon BootUp after proper shutdown/restart

You do not mention what OS the laptop is running, but if if it shuts down in safe mode successfully, then it most likely is some driver or program that is hanging, so that would be one thing to check in the Windows Event Logs for any services or applications with errors.    Using the Filter Current Log feature in Event Viewer can help too..   Disabling startup items using Windows Built in MSConfig.exe, and then rebooting may also help pinpoint any misbehaving applications. Also check to be sure you have the latest drivers installed, and update any you can. It also would not hurt to run Windows built in System File Check tool either.   It will check to see if all the system files are correct, and attempt to replace any corrupt or missing files from backups stored in the Windows Component Store. To run System File Checker Right Click on the Start Menu and select Command Prompt (Admin)In the Administrator Command Prompt window, type:   sfc /scannow Note: Let the System File Check scan run until it completes.  I usually appears to hang at about 20%, but just wait and it will eventually complete, but may take up to an hour to finish depending on the system. Once it completes, it will give one of the following results: "Windows Resource Protection did not find any integrity violations"  (If you get this message, then system file corruption was ... Read more

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Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

Answer:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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Hi Folks,
this is not a problem I'm trying to fix, it's just a question.
My image of Event ID 100 shows 'Critical' plus the Boot Duration in xxxxxms.
Does your's show a shorter BD time yet still classed as Critical ?

Answer:Event ID 100 - Critical!

Welcome
Mine shows error and it takes about 45-60 seconds. Yours takes about 2 minutes. Those classifications (error, critical etc) are based upon the length of time the boot takes. I do not know what is considered normal.

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Question: Critical Event 41

Acer Aspire X3300
AMD Phenom II X3 710 Processer 2.6GHz
Geforce 9200 + G210 Hybrid SLI
4GB DDR3 (3.75GB Usable)
Windows 7 Ultimate x64
Prolite E2208HDSV Monitor

In the last few days my system has started shutting itself down intermitently. I've only actually been at the system once to see it happen and this was whilst watching a video. The other times it has happened the pc has either been idle or downloading, no high end programs running or anything that would explain an overheat.

I've been given advice by a couple of different people and one of them was that I have blown capacitors on my mobo.

The system is still under warranty but unless it is a hardware issue I would like to avoid going down the return/repair process and hassle.

Once the system has shut down it will not restart itself until I disconnect from the mains, as soon as I plug it back in it automatically restarts. I have tried to power up again without disconnecting/reconnecting but unless I do this it won't switch back on so it seems as if it builds up to the shut down point and then won't restart until discharged.

One other thing that I have tried was switching off all hibernation/sleep options but this made no difference.

If it is hardware then I will be returning it to base but if it's software related and I can fix it myself that would be so much better.

One other annoyance rather than prob lem is that ever since I got the system I would get strange "watery" lines a... Read more

Answer:Critical Event 41

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Could someone please help resolve critical and errors in event viewer.  Something is locking up my laptop for minuets when it comes out of sleep mode.  This is has a 2.6ghtz CPU with an SSD.  It should boot up quickly.  Running Win7 32bit.
 
I have run MiniToolBox to come up with some clues.
 
MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Gary (administrator) on 07-06-2015 at 22:34:03
Running from "C:\Dnload\SpywareRemovers"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: 20E2CTO1WW Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (06/07/2015 09:26:57 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 09:01:13 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 08:10:28 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 07:02:21 PM) (Source: IntelDalJhi) (User: )
Description: Intel® Dynamic Application Loader Host Interface Service has failed to write to registry.
Error: (06/07/2015 05:16:34 PM) (Source: Inte... Read more

Answer:Event critical errors

Let's start with the Intel stuff that's in the Application log file.
The Intel® Dynamic Application Loader Host Interface Service most likely belongs to the Intel Management Engine software on your system.
Please download a fresh copy from the system manufacturer's website, then uninstall the current copy and install the freshly downloaded copy.
 
If that doesn't fix it, then please provide these 2 sets of reports:
 
1)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 
2)  Even though you're not reporting BSOD's, please provide this information so we can provide a complete analysis:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
 

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Hi All,
Anyone else getting an almost daily critical event in the Reliability History with the Wunderlist app?

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Hello,

Today while looking through i Event Viewer, which i snoop around in periodically, i noticed 2 Critical Notices related to the kernel-power and was wondering if i should be concerned and perhaps someone can provide me some insight as to what exactly these faults are ? and if i can take any corrective action to remedy them? Any input is appreciated. Here is a breakdown of the critical errors.

1) The first critical error reads:

"The system has rebooted without cleanly shutting down first. This error is because the system stopped responding and the hardware watchdog triggered a reset."

LOG NAME: System
SOURCE: Kernel Power
EVENT ID: 142
TASK CATEGORY: (173)
LEVEL CRITICAL
KEY WORDS: (70368744177664), (2)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>142</EventID>
<Version>0</Version>
<Level>1</Level>
<Task>173</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-03-28T20:49:08.107192200Z" />
<EventRecordID>37605</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Moyer</Computer>
<Security... Read more

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My pal has an unusual problem with Vista on his desktop.Each time he boots up, the following folder opens and stays displayed on the desktop:Computer > HP(C:) > Windows > system32I have tried to sort it but cannot. Anyone please?

Answer:Strange event on bootup

^

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I recently switched from a mechanical HDD to a SSD. In Windows, it performs great. Good WEI and a good benchmark score on the one benchmark I ran. Programs load very quickly, especially iTunes, which was previously excruciatingly slow.

Problem is it takes much longer than my mechanical HDD took to startup. Going through Event Viewer, 60 of the 75 seconds it takes to boot up are due to device initialization. Tracking down the error code, I got

StartTime 2011-05-20T17:06:55.640400200Z
NameLength 33
Name PCIIDE\IDEChannel\4&1650ceac&0&1
FriendlyNameLength 12
FriendlyName IDE Channel
VersionLength 0
Version
TotalTime 60004
DegradationTime 49997
PathLength 0
Path
ProductNameLength 0
ProductName
CompanyNameLength 0
CompanyName

How do I determine what device that is? I am sure it's related to the SSD, but is it the drive? Controller? Motherboard? Any help is appreciated.

Answer:Event ID 109 Help: Slow Bootup

  
Quote: Originally Posted by squick3n


I recently switched from a mechanical HDD to a SSD. In Windows, it performs great. Good WEI and a good benchmark score on the one benchmark I ran. Programs load very quickly, especially iTunes, which was previously excruciatingly slow.

Problem is it takes much longer than my mechanical HDD took to startup. Going through Event Viewer, 60 of the 75 seconds it takes to boot up are due to device initialization. Tracking down the error code, I got

StartTime 2011-05-20T17:06:55.640400200Z
NameLength 33
Name PCIIDE\IDEChannel\4&1650ceac&0&1
FriendlyNameLength 12
FriendlyName IDE Channel
VersionLength 0
Version
TotalTime 60004
DegradationTime 49997
PathLength 0
Path
ProductNameLength 0
ProductName
CompanyNameLength 0
CompanyName

How do I determine what device that is? I am sure it's related to the SSD, but is it the drive? Controller? Motherboard? Any help is appreciated.


Event ID 109 is a networking error? was that a critical error in event viewer or just info?

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Hello, thanks for taking the time to read this and attempt to help me it is greatly appreciated! So I have an ASUS ROG Strix laptop PC with Nvidia GTX 970m, 16gb RAM, 500gb SSD, intel i7 6700HQ. I've been using it for a few months or so now constantly doing all the normal routine things I can to keep it running smoothly. I use Kaspersky and Malwarebytes both paid versions. I did a system reset a couple weeks back because I felt like there was SOMETHING running in the background that I could NOT find after countless hours of researching. Anyways my PC was running a little slow and I needed more space so I thought a fresh install was best. I'm noticing that my PC isn't performing smoothly anymore and in the event viewer I saw dwm.exe, AUDIODG.exe, Microsoft.photos.exe and zeroconfigservices.exe critical events. Also something that I find weird but not necessarily problematic is that after doing the reset when I come to the logon screen I always am trying to change it to the PIN entry and sometimes it will stay that way but it always resets after a couple times back to entering the password only. I can't figure out why..... Sometime Steam won't start and I can't open it along with a couple of other select programs.... I just don't know what's going on. I attached a Diagnostic report. I tried uploading the reliability history too but it wouldn't allow an XML file so I tried to convert it to .txt..... didn't work out too well but i... Read more

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Meow 
Gentelments and ladies, i need one very small request
Can someone share super-puper guide, blog, etc about Windows Server 2016 Critical Event ID.
What to monitor and why

Something like it
https://blogs.technet.microsoft.com/datacentersecurity/2017/01/30/windows-server-2016-security-auditing/

Thank you!

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I got to reviewing my Event Viewer and I discovered this error

"Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183"
Event ID: 413

So here is what I have done and checked:
* Event starts on 3-12-2014 and occurs every time I boot the computer
* I have another computer, exact parts, exact version of Windows, no error no event ID 413
* I checked my install logs and nothing was installed on or around the date of 3-12-2014
* I checked my Microsoft updates log and no updates on either system installed around date
* Both systems have the exact Microsoft updates per my logs
* I did find this thread talking about the same thing, but I cannot access the "Stop service" part
Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183.
* I attached a pic of the error
* I compared "AutoRuns" on both systems and all looks well and the same

Both systems are a Windows 7 Home, 64-bit, same mobo (Asus P8P67 Pro ver 3.0), 8GB of memory on both systems, both have SSD's of the same manufacturer, PSU on both is 650W; again everything is the same.

So what do you guys think is going on and how do I fix this?

Answer:New entry in Event Viewer; critical

Hello AirPower4ever,

Nice username just to let you know.

On Autoruns when you open it, is there some entries that are highlighted yellow? If so, please right-click them and then delete them.

You mentioned it happens every time you boot-up your computer and this seems to me, as if a third-party application is causing problems. Please perform a clean boot mode and let me know if it still appears in Event Viewer.
Troubleshoot Application Conflicts by Performing a Clean Startup

Hopefully this will resolve this issue.

Thank you,
VinnyBuxton

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Today I got 3 times the error ?critical event kernel-power 41. My screen went black and the only way to wake it was to press the off button until shut down In one case I was reading my yahoo E-mail and in the other the laptop was in a sleeping mode. The requested data are:
OS ? Vista Home Premium Service Pack 2 installed on HP Pavilion HDX9200 Notebook
? x86 (32-bit)
? What was original installed OS on system? The same
? The OS is an OEM version (came pre-installed on system) ? Age of system (hardware)
? Age of OS installation bought Feb. 2008. Last clean install Dec. 2010
.CPU: Intel Core (TM) Duo [email protected] 15.20 GHz
? Video Card NVIDIA GeForce 8800 GTS Driver Ver. 8.17.12.6099 / 16 Oct. 2010
? MotherBoard HP 30E2 KBC Ver. 87.0A; BIOS HP 68DVD Ver. F.32
? Power Supply - brand & wattage. Never on battery. Always main power supply is on.
Attached is the requested file.
Thanks in advance!
Best, Anton

Answer:critical event kernel-power 41

Hello,

I had the same issue for the past 6 months.

Can you get into the bios and let me know what the cpu temp is??

Thanks,

Ely

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My PC is just under 2 years old. It's a Dell Inspiron in which I upgraded the PSU (Corsair 550W) and the graphics card running Windows 7 Home Premiun 64. Until earlier this year, I had no problems with it at all. I started getting crashes early/mid Feb.

I recently (last week) replaced all the RAM, upgrading from 6GB to 8GB (Corsair). I reformatted and reinstalled Windows 7 completely. Including removing all the Dell partitions (was originally setup by them). Up until the end of Feb 2012 I had Sophos running on my machine but currently need to reinstall virus checker. I try to keep everything updated.

I updated the BIOS and graphics drivers; I cleaned my fans. I've run various diagnostics etc but I keep getting these crashes. It seems to happen particularly often when I'm playing Star Wars: the Old Republic but not exclusively.

I think I've included all the files for analysis but please let me know if I've made a mistake somewhere. [Edit: I think I made a mistake with the files so added a new post with further dump files]

Answer:Periodic crashes: Critical Event 41 (63)

Are you running a retail version of windows?

INFO

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I'm a new member here and found this forum while investigating a couple of warnings I get in the windows 7 event viewer. The first one is when the system boots, followed by when the system shuts down. I will add that the reboots are of my doing, not crashes. when I reboot, I don't see any errors, and it seems pretty speedy to me coming from a dinosaur p4 2.4 single CPU system. Any insight is appreciated as I am not sure these are anything I need to be concerned about.

Windows has started up:
Boot Duration : 37328ms
IsDegradation : false
Incident Time (UTC) : &#8206;2009&#8206;-&#8206;07&#8206;-&#8206;26T04:13:15.578000100Z
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 7/26/2009 12:15:13 AM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Dave-PC
Description:
Windows has shutdown:
Shutdown Duration : 16896ms
IsDegradation : true
Incident Time (UTC) : &#8206;2009&#8206;-&#8206;07&#8206;-&#8206;26T04:12:38.801646300Z
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Tas... Read more

Answer:Shut down and bootup event warnings..

no news is good news I hope?
 

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I have this question before I consider this an actual issue.

Because I'm an Amateur Radio Operator I shut down all power to the PC and other accessories
at the main power strip. Important to mention that I only turn the main power off AFTER
the PC has turned off the blue power light indicator on the front of the unit.

I know that Windows 8 when you "shut down" the system actually does NOT fully shut off and remains
partially powered almost like sleep. Could it be that shutting off the power main causes this error to occur?

Thanks.
Here is the error report.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/24/2014 1:45:18 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: ***********
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-12-24T18:45:18.726786100Z" />
<EventRecordID>2604</EventRecordID... Read more

Answer:Critical Event 41. The system has not shut down cleanly...

Yes it's possible. FWIW - it will give you an Event ID 41 error if you hold the power button down to turn the system off. See the link below (on Event ID 41 errors) for more information.

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

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Hello !

There is an unexpected reboot on a 2003 server R2 Std SP1.

I see the following messages on the Windows Events :

Event 1001, BugCheck
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000027 (0x00000000baad0073, 0xfffff88009264038, 0xfffff88009263890, 0xfffff88003684a3a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082615-14913-01.

Event 41, Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

I took the MEMORY.DUMP from the server and put it on my Workstation. I use BlueScreenView but it show nothing. I think it's because it use "minidump".


What should I do ? Did the Events (maybe the params) means something for you ?

Thanks for you help.

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Log Name:      SystemSource:        Microsoft-Windows-Kernel-PowerDate:          6/18/2016 4:00:05 PMEvent ID:      88Task Category: (85)Level:         ErrorKeywords:      (32)User:          SYSTEMComputer:      Umaish-TabletDescription:The system was hibernated due to a critical thermal event.Hibernate Time = ?2016?-?06?-?18T11:00:05.753907500Z            ACPI Thermal Zone = Display Board Sensor            _HOT = 3312KEvent Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />    <EventID>88</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>85</Task>    <Opcode>0</Opcode>    <Keywords>0x8000000000000020</Keywords>    <TimeCreated SystemTime="2016-06-18T11:00:05.759215000Z" />    <EventRecordID>1281</EventRe... Read more

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I have a problem with a new HP p6230y that I purchased only a few weeks ago. It seems that there are a lot of people experiencing similar issues on their computers. I have searched and read tons of support articles about this problem, but have not come across one that gives a real solution to fix it.

First off my computer:

HP Pavilion p6230y
Windows 7 Home Premium 64 bit
750 GB HD
AMD Phenom II X4 810
Integrated ATI Radeon HD 4200
300w PSU
(all specs are still basic from original purchase. I have not upgraded anything yet).

When I first bought this computer I turned it on and updated windows etc... and have been installing programs off and on beginning from the first day. I have not really used it much, but it has been running ever since I bought it. (I've been trying to see if there were any hardware issues within the first few weeks of owning it). I have rebooted several times and ran my Anti virus and Malwarebytes Antimalware and AdAware many times with no issues or crashes. Except for a few things the anti programs have picked up and removed (which I already expected would happen), I haven't had any problems whatsoever. I've been planning on upgrading the graphics and PSU here shortly, so I had my brother using this computer comparing specs on different cards on the internet while I used my older one. I guess the UAC popped up when he was using it and he clicked YES. I'm not sure what program was trying to run, but he allowed it, which seems strange becau... Read more

Answer:Critical kernel power event 41 task 63

Hi -

You did exactly what I would have suggested - Windows system restore. The kernel power message had a bugcheck of 0x0 - there is nothing really to look at there - everything is zeroes.

As for the HDD running - it may very well be Superfetch.

From MSDN -

Quote:




Windows SuperFetch is an updated memory manager in Windows Vista that allows applications and files to load much more quickly than on Windows XP-based computers. SuperFetch has an intelligent prioritization scheme around the applications that you use often, and even takes into account when you most frequently use them. It pre-loads these applications into memory, so that your system is much more responsive. This eliminates the sluggish behavior that often occurs after rebooting your machine, or performing a fast user switch, or even after some idle time. Windows Vista also prioritizes your applications over background tasks, so that after a machine has been idle for some time, it is still responsive, even when background tasks are running.

SuperFetch marks a decided advantage over Windows XP's PreFetch, which took the files used by an application and grouped them close together on the hard disk. Grouping the files reduces access times when running the application. While PreFetch does provide performance improvement, SuperFetch is decidedly faster, and offers yet another reason to prefer Windows Vista over Windows XP as a destination for your applications.




Source... Read more

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I have a Critical Kernel Power 41 in Event Viewer. How do I solve this event?
 

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Since the time I installed the new drivers for my 8800 GTS 512 about 2 weeks ago, my PC has been crashing, kind of.

The Monitor will go black and say there is no signal. Sometimes there is an audio issue as well, kind of like a fast clicking sound that never ends. The PC does not wake up to any keystrokes and requires a manual shut down. The hardware in the PC does not appear to shut down until the manual shut down. Fans still spin, drives appear to continue to spin, etc.

After a little research I ran the Event Viewer and it indicates that it was a Kernel-Power Critical Event. This problem has happened 17 times in the last 12 days.

This PC is about 3 years old and custom built. I upgraded from XP to Windows 7 64bit about a year ago. It has never had an issue of any kind, and has run all kinds of online and single player video games, as well as common web browsing and word processing. I've often ensured its cleanliness internally with Norton Antivirus, Spybot, and Malwarebytes. Nothing major has ever been found and minor things have been corrected by those programs. Externally the PC is cleaned out with condensed air.

Theres never been any kind of overheating issue that I know of, and it seems to have started when the new video card drivers were installed.

Any ideas? I'm stumped.

Thanks!
? OS - Vista/ Windows7 ?
? x86 - x64 bit
? What was original installed OS on system? XP
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU pu... Read more

Answer:[SOLVED] Kernel-Power Critical Event

Further research has indicated that it could be a result of an outdated realtek audio driver. Downloading and installing the newest version of this right now.

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Please help me diagnose these events and apparent, unattended shutdowns.

This is a Windows Server 2012 R2 install. I've never gotten any good help on the MS forums so I wanted to try here since Windows 8 and 2012 are similar.

I attached my events in a zip file to this post.

Is there any way to tell, from the event viewer, what happened to cause the shutdown? I have been running HWMonitor and nothing goes above 39 degrees Celsius. this box has a new 650watt PSU.

Anyone have any ideas?

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Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 6/29/2009 11:17:10 AM
Event ID: 401
Task Category: System Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: David-PC
Description:
This process is using up processor time and is impacting the performance of Windows:
File Name : Idle
Friendly Name :
Version :
Thread time : 10186ms
Blocked Time : 75428ms
Incident Time (UTC) : 6/29/2009 3:17:03 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>401</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4005</Task>
<Opcode>38</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-06-29T15:17:10.904Z" />
<EventRecordID>210</EventRecordID>
<Correlation ActivityID="{00000001-0000-0006-51CF-4462CBF8C901}" />
<Execution ProcessID="1784" ThreadID="2260" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational<... Read more

Answer:bootup and shut down errors on event viewer

What files are located in the C:\Windows\system32\drivers\Idle folder?

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Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

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Sorry for the paste, but not much help at answers.microsoft and hated retyping. I think the paste lays out clearly what I know so far. Hope the experts hear can help me figure this out.

Thanks in advance.

11 viewsRecently Win 10 Foreground.wav sound repeats every 6 seconds. Event 10 maybe?
I asked on June 16, 2017

Latest Windows 10 version 1703 with latest updates from 6/13.
I use headphones for sound very infrequently on workstation for a/v media. Just today put the headphones on to play a video and noticed a continual repeated beeping. Turning Sound Scheme to NONE stops the sound. Testing sounds associated with some different events, including Critical Battery Alarm, shows Windows Foreground.wav was the specific sound. Cannot figure cause or how to make it stop.
Went into event viewer and every about 6 seconds show 2x 10 events and one 20 and 21 events.
Shows Error Code 5 for a Microsoft.MicrosoftOfficeHub_8wekyb3d8bbwe.
Don't have Office of any form, but do have LibreOffice.
Any help appreciated.

I replied on June 16, 2017

tried edit. no go.
Nothing yellow in Device Manager.
Realtek HD Audio driver.
Used "Speakers" in both Windows and Realtek dialog boxes. Sound beeps keep showing in Sound dbox even when headphones not plugged in.
nVidia 980 with drivers.

Be the first person to mark this helpful
Someone Else > Hi,
It is possible that there are some driver incompatibilities with your audio device and the latest update on Windows 10. Have you tri... Read more

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Here is my Build:
Windows 10 64 bit
Logitech Z333 80 Watts Multimedia Speakers (980-001203)
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
Seagate 2TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST2000DM006)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz (PC4-21300) C16 memory kit for DDR4 Systems
Phanteks Enthoo Pro M PH-ES515PTG_BK, Tempered Glass Window, Brushed Black Steel/Plastic Mid Tower ATX Chassis
SilverStone Technology All-In-One Liquid CPU Cooler with Dual Adjustable 120mm PWM Fan TD02-LITE
Gigabyte GeForce GTX 1080 G1 Gaming 8Gee
Intel 7th Gen Intel Core Desktop Processor i7-7700K (BX80677I77700K)
MSI Pro Series Intel Z270 DDR4 HDMI USB 3 SLI ATX Motherboard (Z270 SLI PLUS)
EVGA Supernova GS 650W 220-GS-0650-V1 Fully Modular Power Supply
I also use 2 monitors, 1 HDMI 42 TV and a 32 inch 1440p monitor.
So I have very few problems and have exhausted all the troubleshooting I could.
Monitored temps, reseated things, all except replacing things, as this is a problem there seems to be no real solution to, although, everything software related I have tried.
What happens is this. The computer will restart randomly with this error, which by the way has no bug check. It will just restart itself and go to the home screen. It typically happens when I am gaming (Players unknown battlegrounds). I do not get a blue screen or anything, just the event viewer saying what happens.
I build this in febturary, but I'd lik... Read more

Answer:Windows 10: PC Kernel Power 41 Critical Help - Event 6008 too

I can't seem to edit the page but the title says windows 7 but I have windows 10 64 bit.

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[img=http://img12.imageshack.us/img12/6122/eventd.th.png]

^This. Very disturbing. I am on Win 7 for just 4 days and I got at least 2 BSOD( might have got another one when I was idle because I think they correspond with the Kernel-Power Critical which are 3) . Here is the log:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 15.11.2009 17:45:15
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: bogdan-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-11-15T15:45:15.531250000Z" />
<EventRecordID>4339</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>bogdan-PC</Computer>
<Security UserID=&quo... Read more

Answer:Event Viewer Critical and Errors are full of info:(

  
Quote: Originally Posted by bogdan


[img=http://img12.imageshack.us/img12/6122/eventd.th.png]

^This. Very disturbing. I am on Win 7 for just 4 days and I got at least 2 BSOD( might have got another one when I was idle because I think they correspond with the Kernel-Power Critical which are 3) . Here is the log:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 15.11.2009 17:45:15
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: bogdan-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-11-15T15:45:15.531250000Z" />
<EventRecordID>4339</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
... Read more

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I have no idea what is causing it, when i looked at the bluesreen i could see that it was a .sys file that was causing the problem

I have attached the log file made with the program from the How to create a BSOD thread.

Edit: Now that i think about it the first time i got the BSOD was when i was listening to some music on a Tumblr which used the tumblr media player, the second time was when i was looking at a vine which also uses a online media player.

Answer:Random BSOD event viewer says Critical kernelpower 41 (63)

same here dude

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Whenever I play A large demanding game such as Assassins creed brotherhood or Battlefield: Bad Company 2, My computer doesn't freeze, but randomly shuts off with no warning. It never used to do this, but now I can't play any games like that. My computer was built for gaming, and I can't figure out the problem. My friend told me to look in my system events and at the same time it happened I have Event ID 41 Critical Kernel Power Error. I looked at a similar thread, And it said to disable one of my sound drivers, I looked in my "device manager" and there is no sound driver tab. I'm not even sure this is the problem, but I would like to know how to find my sound drivers so that If i have more then one i can disable one.

Answer:[SOLVED] Event ID 41 Critical Kernel Power Errors

Hi Grantika,

The faultcode you've received is basicly just the error you get when it shut down unexpectedly. This issue has been going around on different forums aswell with no definate solution.

However this issue seems to be related to the Power supply. One or more units might not get the power it needs to run properly (i.e when playing demanding games).

Do you have a PSU that covers all your PC's needs? Make sure you check the specifications on all your components.

And if you do:
Have you tried unplugging all external devices (USB HDDs, cameras etc) except for the mouse/keyboard, if so, does it still give the same issue? (So we know no external drives are draining all of the power)

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my boot up takes a long time even though i have intel i7 processor and 9 gigs of ram
i dont know whats wrong with my computer but i have followed some guides like editing my MSCONFIG and registry

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 6/29/2009 11:31:21 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: David-PC
Description:
Windows has started up:
Boot Duration : 72323ms
IsDegradation : false
Incident Time (UTC) : 6/29/2009 3:28:18 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-06-29T15:31:21.215Z" />
<EventRecordID>216</EventRecordID>
<Correlation ActivityID="{00000001-0000-0005-5136-A33ACEF8C901}" />
<Execution ProcessID="1732" ThreadID="2248" />
<Channel>Microsoft-Windows-Diagnostics-Performan... Read more

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Hello
I just checked my error log and I have many many errors showing that are either Boot Performance Monitoring or Shutdown Performance Monitoring, and a few Standby PM's. I bought this in Jan/Feb. I know, it's not shutting down or starting up without manually
making it do so. But it does take a long time to start up and it does seem like there is lag time with different things like typing online, using a link to a page that I'm always signed in to sometimes takes awhile or logging off sometimes takes
longer than it should.
BTW: I did receive a message here stating that there were other questions like mine already here but I looked at them and they were completely different issues. However, by the time I was done typing and pasting info there were several new ones that
were similar to mine - sorry about that but they were not there until I finished.
The specs are:
 HP dv6 Series Notebook
 Intel Dual Core CPU T6600 @ 2.20 ghz
Ram - 4 Gigs
Came with preinstalled 64 bit Windows 7 Home Premium OS
I have not seen this particular event before I guess I was looking at a different event log for applications all this time. I stopped using the computer for about 3 months because I didn't have the time to learn Windows 7. I only just recently
turned it back on a few days ago because my PC broke. (It's also an HP and only 1 yr - 2 mths old and it looks like it could be the motherboard) Anyway, on the event log ... Read more

Answer:Critical Errors in Event Log - Source - Diagnostic Performance

Hi pippin33,
I suggest that you contact HP support for guidance on a full system restore\recovery. Find your specific model version of the DV6 and locate this page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&tmp_task=useCategory&lc=en&dlc=en&cc=us&product=3987491
Start-up and shutdown should happen normally, especially with a new computer. (Less than 45 seconds startup, typically faster)
They pulled the "create your own or order system recovery disk" routine, so you are left with the recovery partition method.
If you have the Windows 7 installation disk, boot from it, and select repair the system.
Quite possibly, there is a BIOS and\or multiple driver updates. Let HP guide you on that before diving in on your own.

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I have been having my computer randomly restart for about half a year now, and have given up on it fixing itself. It all started back in July, and there is seemingly no pattern to it.

There are 2 problems I have going on.

1. Random reboots/restarts which is tied to the Kernel Power

2. My monitor will randomly lose its connection to the video card, and the screen will turn off. A power cycle fixes everything.

I'm not sure if these problems are related, or unrelated at all. My PSU should be much more than I need, even after degradation of efficiency over 4 years of use. Additionally, I have no problems playing games such as Guild Wars 2, Titanfall, Skyrim, Planetside 2, and Civilization: Beyond Earth at maximum graphics, and don't get any crashing...with the exception of just 1 time where the screen went black and I had to restart, but that was in November or December, and hasn't happened during a gaming session since.

I have included the log from the event viewer below showing the times/patterns, and the random shutdowns from Problem 1 mostly occurs at night when I'm asleep, and the computer is being left alone for a period of time. At this point, I only have Malwarebytes and Kaspersky Pure 3.0 running (not a forced scan, just realtime protection).

I also doubt this is a RAM or CPU problem since I've played games on Planetary Annihilation that eat up a ton or RAM without crashing over a 3 hour long game.

*EDIT: I should also note that my power settings are set to be alw... Read more

Answer:Frequent random restarts, Critical Kernel-Power, Event ID 41

Update: My computer just restarted again a few minutes ago! Was playing Guild Wars 2, when all of a sudden, the computer turned off, the fan led's were still on in the back, and the computer was making a lot of beeping, then it rebooted with the keyboard not working. By forcing a power cycle, it's up and running again. I'm pretty scared right now as I only have this computer.

I'm guessing the video card needs to be replaced, due to Problem 2, as many people with this exact same card, same brand (HIS) have mentioned similar issues happening, with the screen randomly going black, etc., and having no choice but to power cycle to 'fix' it, prior to dying a few months later.

Reference 1: Rather disapointing HIS warranty/Support. | Hardware Heaven Forums

Reference 2: HIS IceQ Boost Clock H795QC3G2M Radeon HD 7950 3GB 384-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card - Newegg.com

Key note: I also decided to check the back of the video card, and didn't notice much air moving! This should be anything but the case, as the air should be pumping out the back due to the duel slot cooler design. The card 'appears' to be staying relatively cool, below 70 degrees C, but the cooler doesn't seem to be working properly. When I increase the fan speed significantly, from 1750 rpm's to about 3000 rpm's, it gets really loud, sounds a little off center/wobbly, and doesn't seem to be pushing much air out the back at all still, though you can actually start to feel it. I w... Read more

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Hello im not sure this is the right place to post but i Have numerous critical errors on my machine from EventViewer...most of them are " Side by side " and " CEIP " and "WUSA" and " Kernel Power " and " Driver Frameworks-User Mode ". these are the most frequent ones that i have observed... So is there anyone to decipher these errors for me ? '


Thanks!

Answer:Windows 7 64bit, event viewer numerous critical errors.

Welcome to the forum
Did you try to use SFC /SCANNOW. See this site:

SFC /SCANNOW Command - System File Checker[2]=Performance Maintenance
Or the system Repair See olso this one:

System Recovery Options[2]=Performance Maintenance
Maybe you have corrupted system files.
Good luck

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Hi guys!
I had a prob with my usb and i got that fixed ( thanx to seven forums for that)
But all that's happen is my pc restart randomly.
After the restarts, i went to the event log and got this which is uploaded.

My pc specs:
Manufacturer: MSI
AMD A88X G45 Assassin's Creed Liberation HD (Motherboard - The world leader in motherboard design)

Processor: AMD A10-7700k APU with Radeon(TM) R7 Graphics.
Installed memory: 8.00 GB (6.94 GB useful)
Windows 7 64 bit

And yes, After the restarts the usb on which mouse and keyboard are connected get irresponsive,
I have to connect them to a different port after the restart too get them working.

Very annoying matter. lost unsaved data. Pls support and help me.

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Hi, we have a Thinkcentre M91p which keeps losing power and switching off at non-regular intervals. Event log shows Critical Kernel-Power Event ID 41. "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed or lost power unexpectedly". The machine does not reboot though, just loses power. It has been plugged in and tested in different areas of the office, a new kettle lead has also been tested. The hard drive has been wiped and a new installation of windows 7 pro 64 bit os has been installed and the problem remains. All drivers have been installed, bios is current version. Running out of ideas! It must be a hardware fault. PC always powers back on fine after a unexpected shutdown. Unfortunately I never witness the shutdown but the event log doesnt lie. An end user initally used the pc and was having this problem and further testing has proved there is a problem. Product is still under warranty. Thanks for your help. <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />  <EventID>41</EventID>  <Version>2</Version>  <Level>1</Level>  <Task>63</Task>  <Opcode>0</Opcode>  <Keywords>0x8000000000000002</Keywords>  <TimeCreated Syst... Read more

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Hi, I am running Windows 7 Home Premium, and on a daily basis the computer loses signal to the monitor . The event view is Kernal Power Event 41 Critical Crash.
 
The signal loss happened once a few years ago where I removed the video card and it worked again up until the last few months it has been getting progressively worse, so I got sick of removing the card, so I now find if I shut down the power, it comes good after a while.
 
Regards
Tracey

Answer:Windows 7 Kernal Power Event 41 Critical Crashes daily

So, let's have a look at this report:

 
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 
While waiting for a reply, please also provide this information (even though you're not reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
EDIT:  Presuming that this is a desktop system - check the video card to make sure that the video cooler is clean and free of dust/dirt/hairballs, and that the fan is functioning properly.  DO NOT TOUCH anything inside the case while it's plugged in, and don't touch anything without grounding yourself on the metal of the case if ... Read more

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Hi Bleeping Computer



Thanks to the help of the community, I successfully clean installed Win 10 after multiple failing attemps.

Nonetheless, I have noticed som errors in the events log (same as before clean install, by the way).
Some Error IDs are :
- 10016 : Distributed COM
- 8193 and 8194 : VSS
- 7000 : service control manager
- 37 : AppModel Runtime
- 41 (63) Kernel Power
29 : Kernel Boot
- 121: Device Setup Manager

Is this "normal" behaviour of windows 10, or if this is an issue, could you help me solve it ? I would really appreciate some help

I'm attaching a txt file of the log (only critical and errors), but if you need it in a different format, let me know
Thanks

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Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: svrltmgr.dll, version: 0.0.0.0, time stamp: 0x584f2bca
Exception code: 0xc0000005
Fault offset: 0x000000000021f7d3
Faulting process id: 0x1860
Faulting application start time: 0x01d29e6dedebd9b9
Faulting application path: C:\Windows\system32\taskeng.exe
Faulting module path: C:\Windows\winipbin\svrltmgr.dll
Report Id: e0417759-0a61-11e7-9c07-0050569f7630

Task Scheduler crashes and the program closes. Need help

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My T420 just went into hibernate with no warning. Upon resume it indicated the battery had reached a critical level. However, the battery was at 38% and still showed 3 hours remaining. I was typing at the time. Upon examining my power settings, the system is set to alarm at 7% remaining and hibernate at 5%. So why did it perform a hibernate with 38% left?  

Answer:Battery critical shutdown at 38%?

hey epicMark,
 
try doing a battery reset from the power manager and try again.
 
also see what happens if you uninstall and reinstall the power manager.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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I had a critical shutdown and received the following error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007A688F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101315-25927-01.dmp
C:\Users\Don\AppData\Local\Temp\WER-69592-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

=====

I confirmed that my drivers are current.

Help please. :cry :major
 

Answer:Critical Shutdown - Bluescreen

DON, install this program and post the log.
http://www.majorgeeks.com/files/details/whocrashed_free_home_edition.html
 

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Dear community
I have a Dell XPS 13 9350 model with the latest BIOS & GPU drivers that I downloaded directly from dell's website, lately I have noticed that the fan is not spinning when I turned on the laptop until some minutes later "until the laptop reach a critical temperature " and the the fan would run at maximum speed and the laptop will shut down I replaced the thermal paste but this would only delay the problem, I preform the a bios diagnosis and nothing is not normal even when fan check starts the fan would start for the test and then it will stop, today I was unable to start my laptop, Everytime I turn it on the fan would spin at maximum speed and the laptop will shutdown after less than a minute I did a BIOS diagnosis and finally I get an error  about the thermal sensor as shown in the attached picture, would you kindly help me to resolve this problem . Thanks in advance .

Answer:Critical temperature shutdown

The thermistor is a temperature sensor.  Replace the system fan - that should solve the problem.
www.parts-people.com/index.php

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Second day in succession I've had a random shutdown. Message said something like: "Windows has detected a potential problem and has shutdown to prevent damage to your system. (sic)

BAD POOL CALLER

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 0000000000000000
BCP4: FFFFFA800965BD00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091315-32697-01.dmp
C:\Users\Don\AppData\Local\Temp\WER-193207-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

CPU Load: 20%
CPU Temp: 120F (about 49C) :cry
Help me please
 

Answer:Critical Shutdown - Bluescreen

BSoDs are most commonly caused by one of your drivers. Suggest you download, install and run BlueScreenView. It will read the dump files that are created during the crash and suggest which driver(s) is/are responsible. You can then search your computer manufacturer's support pages for updated drivers.
 

1 more replies
Relevance 52.07%

Hey guys, short and sweet... 2 sticks of ram, both the same, they go in the second and third slot (for ddr - a7n8x) when there's only 1 stick of ram, the computer boots up, but with 2 sticks of ram, not only does it run at 166mhz dual chan, but it totally shuts off the computer during bootup.. why? also, my SATA isn't working, i installed mobo drivers and when i use the IDE converter, changing it to sata, it just sits at the bootup screen (cpu type, ram, etc...)
Please, if anyone can help a stressed gamer out, ideas will help! thanks everyone

-Demalii

Answer:Shutdown during bootup?

ya sorry about that... ASUS a7n8x-deluxe/AMD 2500+/corsair pc3200 (ddr400) 512
1 stick works fine, but again, windows will start to load and crash mid-way (power shuts down)... i'll try flashing the bios again, last time it killed my mobo... do i need the SATAlink program on my computer to initialize the linkage? because i tried the IDE to SATA and i had already installed the drivers that came with the mobo and it didn't work... the ram is CAS 2.5 (2.5-3-3-7) should run like that, in bios it says freq. is 166, if i change it from auto to by SPD. it shows 200 but changes timing to 2.5-3-3-8.. anyways.. hope that'll help out a little bit more! thanks again

6 more replies
Relevance 52.07%

Hi all,

Everytime I turn on my laptop, it doesn't boot as fast as before. THis all happened after I've Installed Kaspersky Internet Security. I've noticed that on the Event Viewer, Under Applications, I see this Event ID warning:

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 9/20/2007 7:32:09 PM
Event ID: 1530
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: atari
Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
15 user registry handles leaked from \Registry\User\S-1-5-21-3943285286-767264083-3498336824-1005:
Process 2456 (\Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3943285286-767264083-3498336824-1005
Process 2456 (\Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3943285286-767264083-3498336824-1005
Process 2456 (\Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3943285286-767264083-3498336824-1005
Process 2456 (\Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3943285286-767264083-34983... Read more

Answer:Event ID: 1530, Source: User Profiles Service, slow bootup

bump
 

2 more replies
Relevance 51.66%

Okay let's see, I have a Compaq Presario Notebook, 2175US the problem is I need to disable the feature that shuts down the computer when the battery is low. I have gone to compaq tech support and they told me to switch the power scheme to always on but that's not helping. I used to be able to do it but now I dont know why after the last time I quick restored it, now it wont help.

I tried turning the alarms off, I tried putting the alarms on and put NONE under the "When Alarm goes off take this action: "

I dont know what else to do, I'm trying to do this because I think my battery has memory again. I used to use the battery in 0% for about a half an hour or something, I want to do the total drain of the battery again because again its lasting about 15 minutes and after I did it the last time it lasted about 2 hours.

If you need any more details contact me

Thanks everyone
 

Answer:Disable Critical Battery ShutDown

I think technically laptop batteries aren't supposed to get memory, but I've always been a bit fuzzy on any rechargables other than NiCads and I know a fair amount about them from my days driving RC Cars.
What you could do if you don't get an answer on how to do it from within Windows is: remove the battery find out its voltage and go to a local shop and get at or a little higher voltage light bulb and wire the battery to that light bulb, it will fully discharge the battery in a safe manner that way.
 

2 more replies
Relevance 51.66%

It is taking my pc and abnormally long time to bootup, about 4 minutes. It is also taking awhile to shutdown, about 2 minutes. When the pc is in use, it is also very slow. I've scanned with Kaspersky, A-Squared, and also Spybot... found nothing. I have done a disk cleanup and also a defrag.
DDS (Ver_09-10-26.01) - NTFSx86
Run by Kyle at 2:25:41.53 on Sun 11/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2048.1283 [GMT -6:00]

AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\explorer.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRAM FILES\A-SQUARED FREE\A2FREE.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Documents and Settings\Kyle\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uLocal ... Read more

Answer:Very slow during use, bootup, and shutdown

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

4 more replies
Relevance 51.66%

Recently when I started WinXP (Home w/sp2) I got to the point where it said loading your settings, then it said logging off. Then it would try to start again, then it would log off again. This loop would just go on and on. I tried booting into safe mode but the same problem persisted. I tried to turn off auto reboot, and go to last known good configuration all to no avail. I've seen several posts here that had issues like this but blamed SP2. I've had SP2 for about a month with no problem. I went on the Internet at work to see if I could find info on the problem, and on several tech sites but found none. I did find a great article by Charlie White (Windows XP Crashed? Here's Help) that enabled me to get back into my system. It entailed using DOS commands to manipulate system files. It was tedious, but it worked. The problem is that I'm not sure what caused the problem in the first place. I update NAV regularly, and run both Ad-aware & Spybot. I'm afraid to shut my system down now for fear of not getting back in again. Can someone please check my log file and see if they can see something I cant? I already see two things that are suspicious to me: organic.exe and babes.scr
Thanks in advance for any help/info that you can give.
GizmoTW

Logfile of HijackThis v1.98.2
Scan saved at 7:10:02 PM, on 11/3/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\W... Read more

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Relevance 51.66%

I have not heard the startup or shutdown sound on my computer for a while now, I am wondering if I pressed the wrong button or something
 

Answer:No Sound on bootup or shutdown

7 more replies
Relevance 51.66%

How can I speedup my windows boot up and shutdown?
 

Answer:Faster bootup and shutdown

What OS do you use?

Windows 8.1/8 uses Fast Startup to launch the OS, except during a reboot/restart, where it performs a full cycle.

Switching to a SSD will provide better loading times, far better than software alternatives.
 

18 more replies
Relevance 51.66%

Recently, my pc is taking a lot of time 2 boot up. I have 2 stare at the welcome screen 4 a few secs, then the wallpaper and the taskbar applications come up, but no icons on the desktop. After maybe 20 secs the icons show up but then the wallpaper vanishes, and comes back a few secs later. After all this, the pc connects 2 the network. Why has it gone so slow? I just have avast! antivirus, the xfire firewall, the HP imaging solution center and Free Download Manager in the tray.

Also, the cp refuses 2 shutdown: It gowes up 2 the point of displaying "Windows is shutting down" and stays there 4 ever (I have 2 manually switch it off).Why?

My configuration:
AMD Athlon XP 2000+
MSI KT4V (VIA KT400 Chipset) M/B
256 MB DDR266 RAM
XFX GeForce 2 MX400 64 MB
 

Answer:Very slow bootup and shutdown

Hi .How slow is slow? what is the total amount of time for system to be up and running?
Are you running any Spyware programs..[Spybot..Ad-Aware]
Check start up list..
http://sysinfo.org/startuplist.php
Shutdown issues..
http://theeldergeek.com/shutdown_issues_in_xp.htm
 

2 more replies
Relevance 51.66%

Hello

I'm new in this forum and hopefully someone can help me. I have been trying to solve the extremely slow boot-up and shut-down on my wife's Dell laptop. I'm fairly knowledgeable about computers but this has got me stumped.

Start-up time from the moment I power on till I reach the the Windows logon screen takes in excess of 10 minutes. After logging in, it takes probably another minute more before the computer is ready for use. Shutdown is slightly faster - about 3 minutes.

I've downloaded and used MS Fixit and though it detects a problem (Windows Update component are configured incorrectly) and claims to fix it, the problems continue. I have also used sfc/scannow to attempt any repairs. The feedback tells me that corrupt files were found but it was unable to fix some of them. I'm attaching the CBS log file.

I've also tried the Startup Repair utility but it also tells me that the problem cannot be fixed. I'm not sure if it's related, but I also noticed the absence of any restore points for tp roll back to. I manually created Restore Points just last night, but the system shows that I don't have any today!

Apart from these issues, the laptop seems to be running fine, except for the occasional slowdowns when the computer suddenly seems busy for one reason or another.

Appreciate any help I can get.

Perry

Answer:Long bootup and shutdown

Hello, check this out and see if it helps you out. How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 Article ID: 929833 - Last Review: September 29, 2011 - Revision: 4.0
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
Once you have used SFC, it shows ways to repair the files that show as not repaired. Give this a look and see if it helps you out.

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Relevance 51.25%

Description:
Error code 100000d1, parameter1 00000060, parameter2 00000002, parameter3 00000000, parameter4 ba60578c.

For more information, see Help and Support Center at
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 36 30 2c 20 000060,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 62 61 36 30 00, ba60
0050: 35 37 38 63 578c

Some body can help me ?
 

Answer:Random restarts Source:System Error Event Category: (102) Event is 1003

Inside the 1 MiniDump:




BugCheck 100000D1, {60, 2, 0, ba60578c}
Probably caused by : nvata.sys ( nvata+1378c )Click to expand...

Uninstall the nvidia drivers from the control panel
Download and install the latest drivers
 

2 more replies
Relevance 51.25%

when I run reboot stress test at Intel platform with win10 Desktop RS1 version, after some cylces test, XHCI controller show yellow bang. Event viewer showed that event id is 14.  I want to know the indication of
StartDeviceFailReason equals 3. I cannot find more info about this failure from website.Thanks a lot!









-

Provider











[
Name]
Microsoft-Windows-USB-USBXHCI










[
Guid]
{30E1D284-5D88-459C-83FD-6345B39B19EC}




















EventID
14



















Version
0



















Level
2



















Task
0



















Opcode
0



















Keywords
0x8000400000000000

















-

TimeCreated











[
SystemTime]
2016-11-25T19:48:29.908393500Z




















EventRecordID
7099


















Correlation

















-

Execution











[
ProcessID]
4










[
ThreadID]
232




















Channel
System



















Computer
LAPTOP-QQEHB4HS

















-

Security











[
UserID]
S-1-5-18












-

EventData










fid_UcxController
0x187f9ddd64a8







... Read more

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Relevance 51.25%

I have Vista Business 32bit (not dual boot) and it is driving me nuts with random hangs at bootup and shutdown. These seem to occur about 5-10% of the time, forcing resets. A normal bootup, once I get beyond the BIOS activities, involves the following visuals:

1st - moving progress bar at bottom of screen
2nd - all black screen
3rd - ReadyBoost USB drive light comes on (stays on for entire session)
4th - video fan throttles back to lower rpms as the driver settings kick in
5th - mouse pointer appears
6th - Vista Circle appears
7th - Log on screen appears.

Sometimes, the progress bar just keeps going and never gets to the black screen. Sometimes, it hangs after black screen but before the USB light. Most of the time, though, it hangs between the USB light and the video card fan slowdown. In all cases, the hard drive activity light stops its fast, random, blinking and goes to a steady 4 pulses followed by a quick double-pulse, and repeats this for hours before I hit the reset button. My key to a successful boot in the making is the video card noise reduction. If I get that far, it always boots.

Shutdown hangups simply display the "Shutting Down" message, for as many hours as I let it.

My hard drive passes all tests from within Vista, a command prompt, or bootable utilities. If it is a driver or hardware problem, would it boot successfully most of the time? Other possibilities?

Answer:Vista often hangs on bootup and shutdown

I am having exactly the same problem. I tried resetting BIOS settings to its defaults and it worked for some time, but unfortunately it started again...

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Relevance 51.25%

A few days ago I installed windows 7 64 bit on a new harddrive and proceed to move over files from the old harddrive. Everything was going smoothly until I booted up anything that had a high graphic requirement. Within 2-3 mins after booting up a game the computer would do a complete power off without freezing. I ran core temp to check the CPU temp and it was somewhere around 64 C. Not terriblely high but still a concern.

Frustrated with this, I figured I might as well replace the processor cooling unit just in case. Purchased a new unit installed it, reset the motherboard now when powering on the computer powers for 5-6 seconds and powers off. No beeps etc can be heard from the motherboard. After the first attempt each attempt after only lasts 2-3 seconds, therefore I can surmise its due to over heating... However I have no idea how this can be possible? It should be noted that I was an idiot and put wayyyy to much Thermal Paste the first time I did the boot up; however, I scrapped it off as best I could and re-applied the right amount after finding out it can actually act as an insulator. Any chance this could have fried my processor?

Most frustrating part is the computer was completely fine up until a few days ago when I decided to switch to windows 7 64 bit from 32 bit. No problems like this before, and I did the windows diagonistic before upgrading to 64 bit and it said everything was going to be fine.

Help please!

Current Specs:

CPU: Intel Core 2 Quad Q6700 2.66Gh... Read more

Answer:Computer shutdown 5 seconds after bootup

8 more replies