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Black/blank screen after login *only* on 2nd [new] user account

Question: Black/blank screen after login *only* on 2nd [new] user account

To start off with, first of all I've got 3 computers: my Windows 10 laptop [which is relatively new], a W10 upgraded desktop, and an aging, slow Windows 7 laptop - which my parents are using.

To help my parents out I recently tried to create a new user account on my Windows 10 laptop. It 'takes longer than expected' to do it, but it's done and everything seems fine. All I do is install Firefox on it, and that's about it.

But when I turn it on again a login to my parents user accout, the screen's blank, and I can ctr+alt+del to get the Task Manager up, but that's it. Creating an explorer.exe doesn't work, and restarting the current explorer.exe does nothing.

I've tried Googling around for answers, but a lot of them doesn't seem to apply to my situation exactly.

Any help would be appreciated.

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Preferred Solution: Black/blank screen after login *only* on 2nd [new] user account

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi all,

I have a very weird situation going on on my login screen: basically, the username appears twice and, if I click on the second 'username', I get a different login screen but it logs into the same account anyway?
I have taken a couple of screenshots, as they better describe my issue.

Can anyone shed some light here?

Thank you very much!

Regards,
-R

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It's definitely a problem with the graphics card.

It started this morning. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked.

However the special effects and graphics are all disabled. What should I do?
The driver I have installed is the latest one.

Answer:Blank Black Screen After Login

Some recent Windows updates have this bug, that makes Windows screen black after logging in.Fix for this from PrevX : http://www.prevx.com/blog/140/Black-Screen...sta-and-XP.html

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I have two accounts on my Win10 device. A User account, which works fine, and an Administrator account, which has a problem: when I try to log into the Admin account, the screen I get is totally black. I can Ctrl-Alt-Del to bring up task manager, and from there I can launch things, but when I launch explorer, no joy--the screen remains black.
The funny thing is that this does not happen in my User account.
NOTE: I did not see this behavior before I installed today's (Tuesday's) update for Windows 10.
Details: Machine is a Lenovo X140e (AMD quad core) with 8GB RAM and a 256GB SSD. Windows 10 Professional 64-bit.
This isn't the end of the world for me, but it does make certain things that I'd like to do considerably more difficult...

Answer:Windows 10 blank screen after login--only on Admin account. What should I do?

OK--just wanted to come back and let you know that this cleared up after a hard reboot.
Also, after Win10 installed, I got a message on my Lenovo's camera saying that additional work was needed. The camera acted completely dead. I decided to try the battery trick and so uninstalled the camera and then scanned for hardware changes. Ta-da! Microsoft's driver installed and everything began to work again.

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Only my admin account works. All other user accounts come up with a blank screen. I can open task manager and it says the user is connected, but the screen is blank. What do I do now? I don't want to run all accounts as admin. They were working last week before I downloaded an update to AIM.

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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

0 more replies
Relevance 79.95%

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

Answer:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

2 more replies
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when my windows 7 32-bit laptop starts up and displays the login screen there is an account that it seems to want to default to called ./user

when the OS was loaded that was the original user account. since then that account has been deleted, however it is still showing up on the login screen. i believe at one point someone may have deleted this account from the user accounts on this laptop, as well as the folders associated with the profile.

does anyone know how to manage this annoying screen?

Answer:login screen phantom user account

Try this approach.
http://www.sevenforums.com/tutorials...-accounts.html
let us know if we have solved your issue.

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I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.

Answer:Remove user account pic at login screen

Originally Posted by OldGuy


I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.



Create an avatar using the exact same color and set that as your user avatar.

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I have added a new user account to my computer, but for some reason it is not appearing on the logon screen. Help?

Answer:New user account not appearing on login screen

Hi kbronski, does it appear when you 'switch user' in the start menu ?

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The other day, a freind of mine was on my computer checking his email, but he didnt check them all, so whenever I log on or off the login screen says I have 13 unread messages (on his hotmail account)
How can I get rid of that message? He likely wont be on this computer again, so I dont want that message staying there forever.

Answer:Windows user account login screen.

Download TweakUi from microsoft, there is a option to diasble this

http://www.microsoft.com/windowsxp/p.../powertoys.asp

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I have two user accounts on my PC - Staff and Administrator. I loaded Win7 a few days ago and created the Staff account. Earlier today, I changed the Staff account from an Administrator to a Standard account. I was logged on as Staff when I did it. I then logged off and back on and when I did, only the Administrator account was on the login screen.

The Staff account still exists under Local Users and Groups. I disabled it, restarted and then reenabled it but no change. I don't think that it had a password when I deleted it - I don't add the password until I am done with the machine to make it easier - so many reboots.

The PC has Win7 Pro x86 and is on a workgroup. Any help would be appreciated.

Answer:Unable to See User Account on Login Screen

Hello JolietTech, and welcome to Seven Forums.

While logged in to your Administrator account, see if you may be able to enable the Staff account using one of the other options in the tutorial below.

User Account - Enable or Disable

Hope this helps for now,
Shawn

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I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.

Answer:Remove user account pic at login screen

Originally Posted by OldGuy


I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.



Create an avatar using the exact same color and set that as your user avatar.

2 more replies
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Hi Everyone!

I noticed that I have an additional account shown at my login screen. It's not a user account I created, and it doesn't show up under Control Panel>User Accounts. The only thing that shows up in the User Accounts page is my user account (shown as admin), and a guest account (shown as off).

I'm wondering if I should be worried about this second user account shown at the login screen, or if there was a way to remove/hide this 2nd user account from showing up at the login screen? I'm not sure how it came/shown up in the first place. I'm hoping someone can explain this issue to me and/or help! Thanks!

Answer:2nd user account at login screen, Should I be worried?

Your forum system specs indicate that you use Avast for your antivirus app. However, did you ever use ESET? If so, then please see this post. If not, then use Windows (file) Explorer to see is there is a user folder (C;\Users\username) for this additional account. If there is a user profile folder for this additional account, then the date on that folder and its sub-folders might give you a clue about how long the user account has been active.

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Hi 7forum!

This is my last resort, so please help me!
I have after a long time searching ended up here on this forum.

What I want to do is simply to remove the picture & frame on my login screen, only the password, my name, switch user should be left on the screen.

To clarify, I don't want to:
Remove the whole login screen.
Remove password protection.
Remove anything else except for that picture and frame.

Thats pretty much it, I would be really thankful if somebody could help me with this because I'm close to changing to linux just to get rid of it .

Thanks in advance!

Tsuun

Answer:One last try, Get rid of User Account picture on login screen.

I'm thinking a transparent .png picture would take care of the profile picture. As for the frame... that's above my pay grade right now

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I have a Dell Inspiron 9300 running Windows XP. This weekend Avast warned me I had trojans so it wanted to run boot scan. I let it run and it said it found a few things which I told it to delete. After that my computer would boot up to user accounts and then when I put in my password it would say loading personal setting and then go to blue screen. I went into safe mode and ran spybot, adware, deleted cookies, temp files and ran anti-malware scan, disk check, defrag, disk cleanup. Still no luck. I have attached the logs below. I hope they are correct. I really need help. This is my work computer and I do the books for my company and can't do anything until this is fixed. Any help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:30:24 AM, on 1/24/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jen' Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15772&l=dis
R0 - HKLM\Software\Micro... Read more

Answer:Blue Screen after login to user account

Just hoping someone might have an idea about my problem before I just wipe out windows and reload. Thanks!
 

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Relevance 79.95%

I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.

Answer:Remove user account pic at login screen

OldGuy said:

I thought I read somewhere how to do this but can't find it anymore.

Anyway, I want to remove the user account pic at the login screen. Not change it but remove it completely so all I have is a clean background (I've already removed the background picture and set it to a plain grey color).

Thanks for your help.



Create an avatar using the exact same color and set that as your user avatar.

3 more replies
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I have Windows 8 on a MacBook Pro and generally have not had any major problems for over a year and a half of daily use. Just recently, after a Microsoft Update, my PC will appear to boot fine except that the startup screen with login icons will not appear even after hearing the Windows startup tones. The screen remains black. I have tried system restore but the update process appears to have deleted all my previous restore points (always done daily). I do not know how to get past this event and am hoping for some simple solution from you crack forum members that I have not tried yet. Thanks.

Answer:Windows 8 login screen blank & black

I hope one of these links can help you: http://support.microsoft.com/kb/2756559 Microsoft TechNet Blogs

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It started a morning a few days ago. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked. So now I have my graphics card disabled, but I can't have the Aero effects or the screen resolution.

The driver installed is the latest one, and I have tried the Prevx fix and everything.
Also ctrl alt delete in the blank screen works (the blue menu shows up full screen)
but when I click Task Manager, it goes back to the black screen.

What should I do?
 

Answer:Blank Black Screen No Cursor After Login

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I am new to Linux, and i am having problems after the install. After running the Ubuntu Live CD and liking it, due to its compatibility with my hardware, i decided to full install, no dual boot, kiss windows goodbye!! when the computer restarts and all is good, its time for the 186 updates to download and install. but when it is time to reboot yet again, it comes up, i put in my user name and password, then it is stuck on a "yellowish" screen, and all that works is a mouse curser. I also notice after slamming my keyboard keys in a fit of rage (after 10 minutes of nothing, but losing patience), i can put the computer to sleep with some order of a key command... and hitting the space bar wakes it up. so i do see that keyboard short cuts still work (well, "button mashing" at least) would anyone know if this is a video problem? or some bug like a screen saver, or just plain madness and incompatibility with new software updates on the system?
 

Answer:Ubuntu 7.10 - Blank screen after login user/password

Norcalsteve22 said:





I am new to Linux, and i am having problems after the install. After running the Ubuntu Live CD and liking it, due to its compatibility with my hardware, i decided to full install, no dual boot, kiss windows goodbye!! when the computer restarts and all is good, its time for the 186 updates to download and install. but when it is time to reboot yet again, it comes up, i put in my user name and password, then it is stuck on a "yellowish" screen, and all that works is a mouse curser. I also notice after slamming my keyboard keys in a fit of rage (after 10 minutes of nothing, but losing patience), i can put the computer to sleep with some order of a key command... and hitting the space bar wakes it up. so i do see that keyboard short cuts still work (well, "button mashing" at least) would anyone know if this is a video problem? or some bug like a screen saver, or just plain madness and incompatibility with new software updates on the system?Click to expand...


Maybe this is a broken package during upgrade. What you need to do is start in safe mode from GRUB and/or at the graphical log-in go to the little menu on one side, and choose log in to command line.

When you get the command line, log in to your account.

Then:


Code:
sudo apt-get upgrade
sudo apt-get install
Look carefully for error messages. There may be some dpkg to repair. It most probably will say what to do. Then do that, and repeat the ab... Read more

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Relevance 79.54%

when trying to swap from one user account to another screen goes blank, only way I have found to solve problem so far is to turn desktop pc on/off, surely something is wrong?

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Relevance 79.13%

Hi All,

I logged into a computer as an administrator to install an application client, citrix client, on a users computer. The installation went successfully and worked fine on the administrator account, however, when the user try to login in to the computer the computer goes black screen after welcome message and stay black until it gets shutdown manually. Nothing works in this state of black screen, ctrl+alt+del etc doesn't work, although the mouse cursor is visible and movable - thats it.

Technicals;

1. Windows 7 Pro 64 bit OEM / HP probook.
2. The user has administrator privilieges.
3. The user can login in safe mode, but a restore to a previous restore point didn't work.
4. sfc /scannow completes without any errors.
5. Windows update doesn't work in users safe mode with network. Shouldn't it supposed to be working?
6. Tried Prevx fix for black screen / explorer not running.
7. User is on company AD domain so i need the user account to be working again.
8. Disabling all startup programs doesn't help.
9. Administrator account works fine with normal login / drivers loaded etc.

Any suggestions on how to either fix the problem or get the user account to work again?

Thank you!

Nicolai

Answer:User get black screen when trying to login

Hello Nicolai, welcome to SF!

A question, as I don't know how you AD is setup...
Would it be possible for you to save the users local data if any, and completely re-create that user on the pc?
That might be easier than finding a UAC / AD authorization issue

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Relevance 79.13%

The question is straight forward. I have one user account and one administrator account. Only the administrator account shows up on my login screen. I have my user account set up to automatically log in when my PC start's so it's not that big of a deal at the moment. I have windows XP home installed but I modified the registry so it thinks it's XP pro so I could run terminal services on it. When I connect to my PC with my iPod using RDP my user account is automatically logged out and there in lies the problem, I can't log back in without rebooting.

Is there any way to get my account to show back up in the login screen?

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Relevance 79.13%

hello guys i am the only user on my laptop i want the small pics to be liketo
+ also remove the blurry effect on the image on startmenu + also making it large ???????

Answer:increase the size of user account pic on login screen

I don't believe there is a supported way of doing this.

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When starting my PC the user account name from a deleted user account appears as the default login account.

This user account does not appear when looking at the manage user account screens as it was deleted by the account holder (the former owner of the PC).

How do I stop this deleted user account name appearing at login?

Thanks in advance for any help.

Jim

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Relevance 79.13%

Hello,

I have been having an issue with quite a few PC's that will show multiple of the same user accounts on the login screen for Windows 7 only. These laptops are joined to a domain and all belong to the Dell Latitude family. I have searched
the webs for information regarding this exact issue but most just point towards using Netplwiz to fix it, which is not the issue I'm trying to resolve.
 As my account is not verified I was unable to post the picture example.

I have a similar post on the Microsoft community as i believe that seeing the picture will make more sense then describing this. The Category is Windows > Windows 7 > Security, Privacy, & accounts > Accounts
Name of the Thread: Multiples of the Same User account is showing on login screen

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Relevance 79.13%

Hi

My client has got three user accounts on her machine. Admin account, her normal account and another account.

When trying to log on using her regular account, on the screen where it shows the thumbnails and where you have the option to view the password hint, it changes back automatically to the normal standard login window with the Username as Aministrator listed in the field.

My client is running Windows XP with SP2 at least.

Any ideas would be much appreciated.

Thanks.

Answer:XP changes to Admin account login screen when trying to log on as normal user

Install SP3 if it isn't already installed.
SP3 contains many fixes & patches which aren't available on their own.

2 more replies
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Latest build new install on HP laptop. So far, my impression has been very positive. One small issue: On my login screen when booting, it defaults to "Other User". I have to switch it to my account and login. I have checked user accounts and cannot find the other account.
Is there a way to fix this issue?
Any help in resolving this annoyance will be greatly appreciated!
Bobby

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Relevance 79.13%

I have two user accounts on my Win7 Pro PC - Staff and Administrator. Earlier today, I changed the Staff account from an Administrator to a Standard account. I was logged on as Staff when I did it. I then logged off and back on and when I did, only the Administrator account was on the login screen.

The Staff account still exists under Local Users and Groups. I disabled it, restarted and then reenabled it but no change. I don't think that it had a password when I deleted it - I don't add the password until I am done with the machine to make it easier - so many reboots.

The PC is on a workgroup. Any help would be appreciated.

Answer:[SOLVED] Unable to See User Account on Login Screen

Does pressing [Ctrl][Alt][Del] make it show up?

4 more replies
Relevance 79.13%

I am attempting to get my built in Administrator user account to show up on the login screen.

When I look at the properties, I do not see anywhere where I can assign a password to it. Nor, am I able to activate it to appear on the login screen. (Perhaps there is a different way altogether to login to it?)

The user account that I am using has administrator priviledges and shows up in the Administrators group along with Administrator. So, I think it should be the same thing as using the actual Administrator account.

However, when I try to grant permissions for users on another computer on the LAN, the Local Area Connection Properties box does not open up the "File and Printer Sharing for Microsoft Networks.

And that is where I am stuck. I have no idea as to how to get into item and am wondering if I need to login to the Actual Administrator user account.

Thanks for any help you can give me.
 

Answer:Make user account Administrator appear on login screen

You can add Administrator to the Welcome screen using regedit. You would open regedit then navigate to this registry key:
HKEY_LOCAL_MACHINE>Software>Microsoft>WindowsNT>Current Version>Winlogon>>Special Accounts>User Lists.

Create a new DWORD value and name it “Administrator“ (without the quotes). Then modify the DWORD value making it '''1".

Administrator will show on the Welcome screen after a reboot.
 

2 more replies
Relevance 79.13%

When starting my PC the user account name from a deleted user account appears as the default login account.

This user account does not appear when looking at the manage user account screens as it was deleted by the account holder (the former owner of the PC).

How do I stop this deleted user account name appearing at login?

Thanks in advance for any help.

Jim

More replies
Relevance 79.13%

I have an old HP Pavillion running WinXP Media Center Edition SP3 with an NVIDIA Geforce 9600GT video card with recent/current drivers.  Sometime between the time I went to bed last night and tried to log in this morning the Windows log-in screen stopped working.  I left an Adobe Acrobat (Reader) document open so that I would see it first thing this morning, (non-administrator account) but that is all.  My anti-virus is set to do its full scans on Monday morning, so it should not have run last night, and the monitor was turned off.When rebooted the computer appears to boot normally, but when it gets to the point that the login screen should be displayed the screen is black/blank instead.  The monitor indicates that there is a video signal coming from the computer (green power light vice amber), but nothing - not even the mouse cursor - is displayed on the screen.I am able to boot into safe mode and use the computer that way, which is how I'm posting this.  The video drivers are recent; I normally update them every few months so they should be current if not the absolute latest.  I've played with the video settings in control panel while in safe mode, but it hasn't made any difference.Any suggestions for fixing this would be appreciated.

Answer:Windows Login Screen is Blank/Black/Missing

Tap the F8 key as the computer is starting up. This will open the advanced startup screen. At that screen choose Last Known Good Configuration.

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This also involves viruses and malware but I need to get past this issue first. I could get to the log in screen but after I log in to the admin account, it is just a blank/black screen. But, if I log into another user account, I could see the desktop just fine. PLEASE HELP! I already tried opening task manager -> run new task -> open windows.exe and still no results. Thanks!
 

Answer:Black/blank screen after logging in to account

Sounds like you need to do a fresh Windows re-install
 

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When my sister-in-law logs onto her account at bootup she gets a blank screen as if her account is gone. She has administrative privileges. Her husband and her son's account seem to be fine and they both have adminastrative privileges.

I had her try sys. restore with no luck and I had her go into last known good configuration with no luck. I also had her go to user accounts to see if all three names were there and they were...also had her navigate to C:\ drive...Documents and settings and all three names were there also and when she double clicked her file folder evreything was still there.

One more piece of important information is that when she double clicks on C:\ drive it says ' These Files Are Hidden '. I already had her go to tools-folder options-view to tick off the proper boxes to show all hidden files and folders. And when she goes to the top to the box that indicates how you want to VIEW i.e. thumbnails, tiles, icons, list, details she can't get the box to open...only when she holds the cursor over the box it says views but it won't open.

I don't know what to try next or now! I appreciate any and all help you might give me. This just happened this morning...everything was okay yesterday.
 

Answer:Solved: When Logging Onto My User Account I get Blank Screen

right click on the "C" drive in my computer click properties and check through the security settings

make sure this is done in admin mode. so you have full control of the pc.
if no icon showing for admin CTRL+ALT+DEL (twice) should bring it up to view.so you can click it.
 

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Relevance 78.31%

I posted this question earlier but I fixed the problem. Now the answer to what I'm looking for is how can I stop avast from making a black screen popup. I used this tutorial-
How to solve Windows 8 black screen problem after login | Ask4pc
It didnt work. Anything else that will work?

Answer:Windows 8 Black screen after user login

I've seen something here

Windows 8 and Avast black screen problem with moveable cursor |SOLVED

2 more replies
Relevance 78.31%

hi,
im am having problems getting my DELL desktop to work.
a few days back it started freezing.
Now when we turn it on it dosnt start up at all, the green power light turns on in the tower but nothing happens on the moniter screen.

we called DELL and the technician said it was a problem with the graphics card, we bought a new one and it starts up fine but only gets to a black screen before the user accounts log in page.
(this is after the option of, resume windows normally, or, start with safe mode....goes to a black screen with either of them)

Phoning back DELL with the problem their now telling me its not a hardware but a software problem.
does this sound familiar with anyone ??

help much appriciated

Answer:BLACK SCREEN before user login accounts

Hi and welcome to TSF you could try running a repair from the install or recovery disc
How to automatically repair Windows Vista using Startup Repair

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Relevance 78.31%

okay, so i finally removed this malware called double d but now i have a bigger problemmy login is fine, but another person (who owns cpu and uses it most often) gets a black screen with a white cursor upon logging in.This exchange of problems is horrible and I wish I never went about repairing it. I think this could have been due to combofixi also was unable to access the internet and backgrounds were changed following the usage of combofix (i was able to manually restore internet connection by simply adding in the default gateway which was blank)any help or insight would be greatly appreciated. Once again, login trouble is only for one user as I am using internet and typing this very message on my login for vista. i'll post the combofix log.ComboFix 09-08-10.06 - Josh 08/18/2009 17:04.1.2 - NTFSx86Running from: c:\users\Josh\Desktop\ComboFix.exeSP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} * Created a new restore point * Resident AV is active.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500c:\$recycle.bin\S-1-5-21-3700753368-1022907414-2960024738-500c:\users\Robert McSparren\AppData\... Read more

Answer:Only 1 user with black screen with cursor upon login

Hello siennaimee,Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

1 more replies
Relevance 78.31%

My pc sits where I walk by it everyday. My screen saver is a digital clock.
I walk by it today and it is sitting at the login screen with a new user Icon.
The icon is listed as "David" as the user. I don't know any David's nor have
ever had a David as a user on this pc. There is no David when I navigate to
C:/Windows/Users. Nor is there a user David in user profiles. I looked at the
System Security Log and have alot of Event ID #4625. I don't know if this mean
anything or not. What should I be looking for. Have I been Hacked?

Any Help Would be Appreciated

Answer:Mysterious User Account Icon on Login Screen - Have I been Hacked?

There would only be a folder structure for the account if there's been a log in. Right-click on Computer and select Manage, then select Local Users.... See if there's a David there, double-click on it and see what User Groups he's a member of. Especially if he's an admin it should be deleted asap.

9 more replies
Relevance 78.31%

I have a domain setup at home, and after joining a PC to the domain and migrating profiles to the domain profiles, the login screen account list only shows one user (the last to login) and Other User.

I have already used the method in this thread:
Help with multiple users login screen!

The PC now goes straight to the list of users, however only the last domain user is shown. If I log into another and then log out of that, the user list now shows the new user and Other User, but not the previous. It's rather annoying for my wife and I to constantly have to type our domain user name just to login. I searched and didn't see anything about this. Any ideas?

More replies
Relevance 78.31%

Was wondering if anyone could help?
The problem is my windows vista home will not load to the login page. it all started when my computer would not shut down. as it wouldnt i pressed the off button left it for a couple of mins and turned it back on again. it came up saying that there was a problem and i selected to have it automatically fix the problem. it said it could take a few times for it to work. on the second try it said it could not fix the problem and gave option send message to windows.pressed ok,came up to remove any cd or camera connections. i had my phone charger connected which i removed and restarted,where it then had the option of loading windows normally which i did. the loading bar came up at the bottom and disappeared a few seconds later leaving me with a blank black page.i re-did this again but selected the safe mode this time and still it did the same thing. i do not get why it has gone like this because i only use the internet and word and update my computer when it needs be. i am no good with computers and feel hopeless on how to fix this as i have only had this computer for literally a couple of months!

Answer:does not load to login page. left with blank black screen.

Originally Posted by rebecca033


Was wondering if anyone could help?
The problem is my windows vista home will not load to the login page. it all started when my computer would not shut down. as it wouldnt i pressed the off button left it for a couple of mins and turned it back on again. it came up saying that there was a problem and i selected to have it automatically fix the problem. it said it could take a few times for it to work. on the second try it said it could not fix the problem and gave option send message to windows.pressed ok,came up to remove any cd or camera connections. i had my phone charger connected which i removed and restarted,where it then had the option of loading windows normally which i did. the loading bar came up at the bottom and disappeared a few seconds later leaving me with a blank black page.i re-did this again but selected the safe mode this time and still it did the same thing. i do not get why it has gone like this because i only use the internet and word and update my computer when it needs be. i am no good with computers and feel hopeless on how to fix this as i have only had this computer for literally a couple of months!



Hi Rebecca,

Welcome to the forum.

Have a look here and maybe follow some of the links;
System Recovery Options

The tutorials are well written and easy to follow.

Should this be of no help you also have the choice of having your PC repaired under warranty you just need to take it back ... Read more

4 more replies
Relevance 78.31%

Hi,
Sorry if this has been answered before, but I can only find non-working solutions for a similar problem after a Win10 install, which is not my situation.

So, I have Win10 installed for 2 months, upgrading from Win7, no issues. Last week all of a sudden (I suspect update, however could not find signs of a computer restart) my main (Admin) profile turns up a black screen. App announcements show, opening a new process shows, but basically all my navigational aids are gone.

Starting up Explorer.exe tells me it cannot be started and halts the computer untill I close the process again.

Since I have been using this account for over 8 years, copying or moving stuff to a newly created account (which works perfectly fine, btw) is not the road I want to take. Hope anyone can help me.

Thx in advance.

More replies
Relevance 78.31%

Hi,
Sorry if this has been answered before, but I can only find non-working solutions for a similar problem after a Win10 install, which is not my situation.

So, I have Win10 installed for 2 months, upgrading from Win7, no issues. Last week all of a sudden (I suspect update, however could not find signs of a computer restart) my main (Admin) profile turns up a black screen. App announcements show, opening a new process shows, but basically all my navigational aids are gone.

Starting up Explorer.exe tells me it cannot be started and halts the computer untill I close the process again.

Since I have been using this account for over 8 years, copying or moving stuff to a newly created account (which works perfectly fine, btw) is not the road I want to take. Hope anyone can help me.

Thx in advance.

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Relevance 78.31%

I've just opted to create a second account (local) on my Windows 8.1 laptop. After proceeding through the wonderful coloured screens I am greeted with a black screen and moveable cursor. I can pull up task manager but I am not able to start explorer. No excessive activity seems to be present (and therefore I'm assuming it's not simply stuck in a loop). This persists across logins and restarts. My first user account on this machine still functions as expected. This also persists following deleting the new account and creating a new one in its place.

Any ideas would be greatly appreciated.

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Relevance 77.49%

When you enter the login screen, one of the user account options is pre-highlighted so that if you simply press "enter" instead of selecting one with the mouse or arrow keys, it'll attempt to log you into that account. I've the need recently to create a standard user account, which for some incredibly frustrating reason is always pre-selected instead of my administrator account (the one I use). I have no idea how to change this so that the administrator account is the one pre-selected.

Yea this is a stupid thing to complain about. But I've gotten used to logging in one way, and it's super annoying every time I forget and try the old way. Especially if I'm not in the best state of mind lol.

Oh, and for some reason creating a Guest account doesn't do this. Admin keeps priority. But Standard users are evidently more important than the admin >.>

Answer:Changing the automatically selected user account on login screen - Windows 7

Does my description of the problem not make sense, or is there just not a solution?

4 more replies
Relevance 77.49%

Hi allHave a Dell Inspiron Laptop with Vista SP1.When I turn the laptop on, the windows globe appears and I get to the user log on screen no problem. Once I have put my password in the screen goes black, but I can still see mouse pointer on the desktop, No Icons, no task bar!Can anyone advise me on what I need to do to get my desktop back?Thanks in advance

Answer:Black screen when my user account accessed.

Sounds like a corrupt profileclick here

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Relevance 77.08%

Hi All, As the title states - New Windows 10 Update is not letting me access my desktop after I login to my account. I am just staring at a black screen with my cursor on it. I have tried to open up task manager, but nothing happens.  Any suggestions? Help would be greatly appreciated!Mike

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Relevance 76.67%

Hi,

When I log onto a windows 10 computer, log out, remote onto the computer with a different account and then log out, the login screen wont update the display name but it will update the user name.

I noticed this started with 1703 and have the same issue with 1709.

Any idea on how to get the Display name to update or to completely hide the remote users details and just show the original users login details?

This is an example of the login screen after doing the above process. Also seems to happen to some users that share a computer.

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Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password at boot. I really want to stop the black screens as waiting 5-10 minutes every time I turn my computer on is annoying. Also I don't see why it would log me in without prompting for my password as why else would I have a logon password? Please if someone knows how to fix my slow boot with black screen where it seems to be sometimes logging me in automatically that would be great thanks!

Answer:How To Disable Auto Login Last User/Black Screen At Boot???

Hello Radical924,

Double check using the tutorial below to see if you have the Users must enter a user name and password to use this computer box checked to see if that may help with at least the sign in issue.

Sign in User Account Automatically at Windows 10 Startup

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Relevance 76.67%

I have a windows 7 machine with ssd. Recently, the login time after user login has become unusually long. After I enter the password, it takes about 30 seconds, and then another 30 seconds as the screen goes black.

Any idea what might cause this and how to repair it? Windows is fully patched/updated, avg antivirus running, ran glary utilities, updated video card drivers today. Also, I had Crysis 2 crash a few days ago, and this problem emerged at roughly that time. Could the Crysis 2 crash have somehow corrupted the video card drivers?
 

Answer:Long load time and black screen after user login

Does it do this in Safe Mode? Try disabling non-needed startup items and/or disconnect usb devices not needed and see what happens.
 

13 more replies
Relevance 76.67%

Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password at boot. I really want to stop the black screens as waiting 5-10 minutes every time I turn my computer on is annoying. Also I don't see why it would log me in without prompting for my password as why else would I have a logon password? Please if someone knows how to fix my slow boot with black screen where it seems to be sometimes logging me in automatically that would be great thanks!

Answer:How To Disable Auto Login Last User/Black Screen At Boot???

Hello Radical924,

Double check using the tutorial below to see if you have the Users must enter a user name and password to use this computer box checked to see if that may help with at least the sign in issue.

Sign in User Account Automatically at Windows 10 Startup

4 more replies
Relevance 76.67%

the title says it all .
I've encountered this problem lately last month .
Is it possible to fix .
Or is it Microsoft's Problem .. ?
need your help
Franz .

Answer:Creating a new user account results to black screen

Hello Franz,

You might consider refreshing Windows 8 to see if that may help.

Refresh Windows 8

1 more replies
Relevance 75.03%

Hello, when I sign on to my computer, then click my user, it won't load. There is just a black screen with the cursor. I've tried using ctrl+shift+escape and typing explorer.exe, but the task manager immediately has an error and closes. I think the problem with this is that all the files with an .exe close within a few seconds after opening.
 
I CAN use the computer with the administrative user. I can access my files and transfer them over to my admin account. The problem with this is that all my preferences and settings (particularly my firefox bookmarks and settings) are gone.
 
Does anyone have an idea on how I might fix this?
 
 
Thanks,
Brad

Answer:Main user account won't load. Just a black screen. All programs close.

Try a system restore to a date just before the problem started.
 
Start menu All Programs/Accessories/System Tools/System Restore.

2 more replies
Relevance 72.16%

Hi

I have a unit i want to have 4 user accounts on and one of them should auto login.

How do i change to one of my other 3 accounts?
Change user doesnt work, just auto login.

Im running Windows embedded standard 7

Best regards
Alexander

Answer:Multiple user accounts, 1 auto login , how to login to another account

Can you log off the user that was automatically logged on?

7 more replies
Relevance 72.16%

I'm the only user on this laptop and my admin account was called "HybridPC" and I disabled the windows login screen. (Turn computer on and goes right to desktop). One day the welcome screen popped up out of nowhere and I had to login. I tried disabling the login screen to where it was before and now I've screwed things up royally. I cannot login to my original admin account or find it. All the files are still there on my C:\Users\HybridPC folder, but I've lost the profile and user.
I think I messed things up further by trying to create/delete other new user accounts. I've attached 3 screenshots showing my C:users folder, User account screen and the netplwiz.exe profiles.

I've been adding/deleting and can't get back to square one. I don't see my user at all on the welcome screen.
Thanks for your help!

Top User Folder is new today and odd looking as I was attempting to fix on my own.

Answer:User Profile/Account problem (can't login to original admin account)

Hello tytlyf, and welcome to Seven Forums.

Let's start to see if you disabled or deleted your "HybridPC" by using the tutorial below to get details about all accounts on your computer while you are logged in to your "Admin" account, then post back with them. Afterwards, we can go from there.

User Accounts - View Detailed Information About in Windows

7 more replies
Relevance 71.75%

Hi, This is joel, i'm using windows 10 from last 1month.I added a user account for others but when tried to login it says "user account couldn't loaded. Except admin account, other user account couldn't be accessed.

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Relevance 71.34%

After a clean install of Windows 7 and installing both current NVidia (GeForce 7800GS AGP) drivers and monitor driver (ACER W223X) I was able to get Windows & to run in my monitor's native resolution (1680x1050) but no matter what resolution I run in I get some weird effects. When in the 'Login Screen' I get short black lines scattered about the screen and the controls are all corrupted. Once logged in and on the desktop the graphics are all good with no issues at all. That is until I try to do something that requires Windows to toss me the "User Account Control" dialog.
The dialog is corrupted (see attached) except for the "No" button which is obviously the default and therefore has focus. As I move the mouse over the "Yes" button it gains focus and it becomes clear and visible. The background, although dimmed, displays just fine. If I drag the dialog around the screen, the "No" button leaves copies of itself like mousetracks. When I click yes or no and the dialog closes, the display goes back to normal. This occured both during Windows installation and after it was completed. I just assumed that once the updated drivers were installed it would go away. NOT!
I am guessing Windows is changing the display resolution when dimming the screen or in the login screen. ?? I have exhausted myself trying Vista drivers, XP drivers, Windows default drivers... I have tried about 10 different versions and still no change. Suggestions. Is this an... Read more

Answer:Login screen and "User Account Control" Dialog Corrupted

Video card memory gone bad maybe? Overlap conflict between video and system memory. Possibly need a updated video driver?

2 more replies
Relevance 68.88%

Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.
 

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Relevance 67.24%

I think it might be a virus or malware. I just downloaded some kind of patch to install windows themes. After I restarted my computer, it wouldn't let me login to either of my user accounts. Sometimes it will ask for a password and sometimes it wont but I don't use passwords. It wont even do anything when I click "Turn computer off". If I let it sit there it will keep restarting every few minutes. I can login to safe mode and change/delete passwords but it didn't help.

Answer:Can't login user account

To get Expert Help with malware removal:

I recommend that you read this article? ( Simply, click on the links to be re-directed.)

"Having problems with spyware and pop-ups? First steps;

IMPORTANT - Read This Before Posting For Malware Removal Help

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

IMPORTANT - Read This Before Posting For Malware Removal Help

When carrying out The 5 Steps,

If you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.

However, it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

1 more replies
Relevance 67.24%

i couldnt login to one of my user account it displays

error msg

"The user profile Service service failed the logon

user profile cant be load on"

Answer:cannot login into user account

any one!!!

4 more replies
Relevance 67.24%

Hi guys,
I have Windows 7 Professional and two days ago I turned my computer on and type password to my account and everything seems ok and I go out of my room for several minutes. When I came back Windows was still loading, without any error mesage, it looks good but it wont work. I tried several times to login but i can't, I even tried to login through Safe Mode- same story. The problem is that it is my admin account, I have standard user account which works but I can't use my PC properly by using standard user type of account because when I want to install something or change some system settings I have to type password of admin acc, then when I type it, my screen became dark and I can't do anything, just to turn off a computer by pluging out power cable...

Have you any idea what can cause this problem? I will appreciate your help.

Answer:I can't login to my user account! Help!

You know the password of administrator account? You know the password of your own made user account with admin rights?

What happens if you enter the wrong password?

9 more replies
Relevance 66.83%

I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.

When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.

I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker

I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...

I attached a print screen photo.

And, I am hopeless, any help please? Thanks

Answer:Windows 7 black screen, black or blank thumbnails, and black desktop themes

I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."

Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.

Validate your OS installation - Genuine Microsoft Software

4 more replies
Relevance 66.83%

Hi all,

I receive the following error on login to my account, but not when I log into my partner's account. There are no errors in windows log, and I've provided the processes running on the computer, but due to the vagueness of the error (there being absolutely no text) I can't really figure this one out.

Cheers!
 

More replies
Relevance 66.83%

Hi,
I have a Windows 8.1 system on a lap top that was used by a former employee. Her name was still on user name and I couldn't change it without Admin privileges (otherwise was asking for a smart card). Found out how to get in to admin in safe mode with Net
User Admin yes- then discovered that the old log in and information / desk top is no longer available. The docs are under Users (old employee's name) in C drive, but the docs and settings no longer show up and the admin log in is the only one available - no
option to change users.
When I went in and said Net User Admin no - thinking if I disabled admin user it would go back to the old log in -  there was no log in available at all.

Help?
Launa

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Relevance 66.42%
Question: User Account Blank

My user account is black with just two button back and home. Please help..

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Relevance 66.42%

I'm using Windows Vista Home Premium...when I click (account is turned on) "User Account" , it says "loading your desktop" but then quickly logs off....it will not allow me to stay logged on...what is the problem and can you help me?

More replies
Relevance 66.42%

I did a clean install of Windows 7 Home Premium 64bit some 5 months back and created following users account :-
User 1 admin
User 2 admin
Guest account standard (default)
Admin (default)

Till recently, none of the other accounts were ever used I was using Users 1 with admin privileges. I have noticed that none of the account including default Guest and Admin accounts work. Upon trying to log it returns with following error “The User Profile Service failed the logon. User profile cannot be loaded.”

I deleted all the non functional account but default Admin account (which again doesn’t work). Created new account via CP with no success. Even newly created Guest Account (default) throws the same error.

I searched the forum for solution and found that I need to manually delete SID key. I don’t understand what I need to delete and attaching the screenshot for perusal.

To recap I currently have just 2 login; Default Admin and created cmc – admin
Help appreciated.

Answer:New User Account Login Issues

Hello cimage.


You have more than 1 account named administrator? I wouldn't even use it for one account, causes too many conflicts.


Have a look at the tutorial at the link below; it was written for Vista but the topic is relevant for Windows 7 also.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

9 more replies
Relevance 66.42%

How do I set up my PC to automatically boot into a certain user account? I have two separate user logins and one has no password on the account and the other has a password.

I want to be able to start up my pc and it will go and log into the one with no password without me having to click the icon for that account.

Thanks

Answer:auto login to User account

Not sure you can do that...

4 more replies
Relevance 66.42%

Every time Windows 8 boots, the system tries to login as the last user account that was used. If the account has a password, the user will be asked for a password first thing when the system starts up; if not, the system will directly log in to the user account.
Some users in my house don't want to have a password and I have to log out of their accounts and again log in to mine every time I start the computer after they used it. I'd just prefer to start with a tiled user list, in a similar fashion as it was in Windows 7 (or after you log out in Win 8).
Is it possible to disable this auto-login feature? The only way I found involves the system asking not only for the password but for the username as well, which is hardly satisfactory. Thanks!

Answer:User account auto-login

Hello Ben,

Unfortunately, the only way is to have each user account password protected. Otherwise it will always auto sign-in to the last user account that signed out if it's not password protected.

Password - Create for User Account in Windows 8

4 more replies
Relevance 66.42%

I am useing windows XP home edition
I use an admin. login and a restricted access login.
i am trying to set things up so that i am on the restricted access login mostly (for security reasons)
I allso use kazaa lite allot. i just installed it on this machine. it will only let me use this program under admin. and will not run it under restricted access login. is there anyway to get
kazaa lite to run under the restricted access login?

thanks allot
green newbie
 

Answer:kazaa - user account login

more info

kazaa lite starts up with file kpp.exe

when i try to start it under limited access account i get this error message K== v2.03v

Usage:
kpp.exe <filename>[comand_line]
<filename> =(reqired) name/path of file to load
[command line] =(optional) command line to pass to <filename>
(C) 2002-2003 random nut
 

3 more replies
Relevance 66.42%

I was having trouble shutting down my laptop (programs freezing and such), so stupidly I held down the power button, even though it was accessing the hard drive sporadically. Anyway, I've since rebooted and now whenever I try to log into my user account, I get the message: "The system could not log you on. Make sure your User name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case." At first I thought I may have corrupted my user account files, but I get this message no matter which account I try to log on with (including the Administrator account). So anyway, I can't get into safe mode either because that also requires me to log on as somebody and thus gives the same error.

Does anyone know if I might have corrupted some file that can be strategically replaced, thus magically allowing me to log on again, or is the whole situation hopeless and I'll have to reformat?

Thanks for any help you can provide.
 

Answer:Login/User Account Troubles

You may want to check out this site on lost admin passwords:
http://www.petri.co.il/forgot_administrator_password.htm
You can try the first option, if that won't work, try using one of the bootable floppies, I have tried this myself on Windows 2000 Pro and XP and the floppies always work. Good luck!
 

2 more replies
Relevance 66.42%

My laptop user ID was Administator, when I created a new account with administrator rights to use as login, I loggged in on it & immediatly the old one dissappeared.Now I left withvertually no programmes or settings, its back to when it was new 3 years ago!How do I restore the old default login ?I have already tried Windows restore to no avail - Help?

Answer:XP Pro User Account Login problem

The old Administrator account may still be there, try booting up in safe mode to see if it is, if so log on and try a system restore from there or possibly even deleting the new ID.

10 more replies
Relevance 66.42%

Hi this might be the same as diddys post , but when i change users it also shows the original users desktop then goes back to the login screen dont have adaware, but here is the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 09:58:20, on 27/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.c... Read more

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Hey,

I am running Windows Media Center (2005) there is only one user account on the computer and no password.

Guest account is turned off etc.

But i still get asked to login when i turn the PC on. I want to press the power button and come back a few secconds later with everything loaded.

Why does this happen? and how can i fix it?

thanks,

KGB
 

Answer:Only one user account and i still get asked to login

Control Panel > User Accounts > User Accounts (again) > Change the way users log on or off > untick "Use the welcome screen"


 

5 more replies
Relevance 66.42%

hi all,
please help me, I got a problem to enter windows XP SP2 prof., it shows empty desktop at startup and there is no user, no start menu.
when i press Ctrl,Alt,Del many time i got the task manger and there is no user in it.
please can i do to get back the user. i don't want to reinstall windows
 

Answer:no user account to login windowsXP

8 more replies
Relevance 66.01%

We have a new dell business computer (don't have model with me now, but its an optiplex with serial and ps2 ports in the back, purchased a few months ago with i5 processor + 8 gigs ram) and our hard drive went bad and dell replaced it. Then a little later we had an issue with our windows genuine activation saying its not genuine when we had windows 7 and it blocked the admin account on the sign in screen (only account). Meaning you can't do anything, there are no other options, no option to enter key code or make genuine or anything like that. 
So I reinstalled Windows 7 (Dell CD) + downloaded drivers (except sata drivers which it didn't show it needed in device manager and I was pushed to finish quickly) from dell  today, thought all was well. It showed genuine and activated, etc... 
Employee upgraded to windows 10. Guess what? The login screen when you turn on the computer has once again blocked the admin account which is the only account. What is going on and how do I fix it? This is ridiculous. I can't even login to try to fix it.

edit: forgot to mention that this computer was added to a domain at work, not sure if that makes a difference or not

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Relevance 66.01%

This is very strange. A few weeks ago someone in my household created a user account with administrative privileges and changed the other accounts to standard users. Problem is that now we can not log on to the account. It isn't on the log in screen. All I can do it see it through the manage accounts option in the control panel. From here I can attempt to add a password among other things. Since the account I do have access to is standard. What I want to do is, get on the account or get rid of the account. I need administrative privileges on an account I can access. Why can't I see this account on the log in screen?

Answer:Weird account problem Admin account not at login screen

Hello and welcome Chas mate I would find the culprit and recover the password for that account from whoever it is and change the admin back to what it was previously.

Now given you state it is someone within your household I am thinking this person or persons need a good talking to if that person is still there of course if not then you have a problem.

I don't think even a system restore will do it either.

The alternative is to back up all your data and reinstall.

3 more replies
Relevance 66.01%

when I try to login to either of the accounts, it flashed for a second and then goes back to the login screen. I did an offline defender scan and remove a few adware, but I don't think they were the cause.
Is there any way I could monitor the login process and see what's failing.

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Relevance 65.6%

I am trying to install Norton Antivirus 2007 and keep getting hung in the configuration. Following suggestions from Symantic, I went to the User Account window, and lo and behold...it won't load. So now I know I have more problems than just not being able to configure Norton. HELP!
HiJack log follows:
Logfile of HijackThis v1.99.1
Scan saved at 5:34:46 PM, on 1/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ps2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared... Read more

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Relevance 65.6%

I'm currently trying to add a new account to my computer, but whenI go into the account manager page, its simple a Window that says User Accounts at the top and has the buttons Back, A forward arrow, and Home. Any ideas how to fix this?

Answer:User Account Window Blank

This could be many different things. First, what have you done to your system recently? Have you had any virus' or spyware infections?Next, try this free, online scan - it fixes a bunch of stuff (malware, registry, temp files, fragmentation): http://safety.live.com/If this doesn't work, post back and we can delve into it more deeply.

3 more replies
Relevance 65.6%

If auto-login is enabled there is NO User picture on Login screen
This issue started with Redstone builds.
This was not an issue with TH2.

Many other Insiders have reported this on the Feedback Hub.
I thought it would be fixed by now, but it still exists in Build 14393.5

Answer:If auto-login is enabled there is NO User picture on Login screen

Comp Cmndo said:

If auto-login is enabled there is NO User picture on Login screen
This issue started with Redstone builds.
This was not an issue with TH2.

Many other Insiders have reported this on the Feedback Hub.
I thought it would be fixed by now, but it still exists in Build 14393.5



Do you have this setting on?

5 more replies
Relevance 65.6%

If auto-login is enabled there is NO User picture on Login screen
This issue started with Redstone builds.
This was not an issue with TH2.

Many other Insiders have reported this on the Feedback Hub.
I thought it would be fixed by now, but it still exists in Build 14393.5

More replies
Relevance 65.6%

Hello

When I booted up my Acer netbook yesterday, I saw two user icons shown on the Windows login screen instead of one. Aside from my own, the other user name was 'spcnywicl' - not a good sign.

I logged into my own account and removed the user in the 'User Accounts' section of Control Panel. Unfortunately it keeps coming back.

I ran regedit and did a search for the above username. It cropped up in

HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows Search/CrawlScopeManager/Windows/SystemIndex/DefaultRules/7/

The bottom entry was

Name Type Data
URL REG_SZ file:///C:\Users\spcnywicl\Appdata\*


Any thoughts on what to do next?

I currently have Eset Smart Security 6, by the way.

Answer:Unknown User account at Windows login

Welcome to the Seven Forums.

Please see this post:
TCP Flooding Attack

3 more replies
Relevance 65.6%

I will start by saying I am new to the tech support forum thing, and this is my first site. I am an intern at a company working with a team who supports local and of site end users and maintaining the whole network functionality. The whole network is windows xp and windows 2003 server for file share and mail. Today I went to install a new printer and then logged into the user pc to whom needs the printer. I logged into the domain with my admin account to install the printer driver, the driver had been added to a folder on the network which is mapped. I installed and everything was fine. when the end user logged in her desktop was different so she called, and i checked it out, when she logged in rather than using her account it created user.domain account. No matter what we did we couldn't get her profile to load, we were able to recover everything from the account "user" but I didn't get what happened. Later that day my collegue experienced the same thing but this time the user logged onto a rogue account, what i mean is that the user was no where to be found in documents and settings. We saved a document on the rogue desktop, then logged in as admin to search the drive to find out where the document saved to locate profile, in the end it was non existant. Right after we logged into user and and all of a sudden the right profile loaded.

Does someone know what is going on?

Answer:User account created a clone upon login

Does anyone have any ideas???????

1 more replies
Relevance 65.6%

One of my logins under user accounts is not showing so I cant login. How do I recover it?I have tried using another login with administrator rights but still cannot see it, however if I try and recreate it the computer tells me it exits?Help??

Answer:XP Pro User Account missing icon login

system restore?

10 more replies
Relevance 65.6%

There are 2 administrator accounts on this computer. Windows 8.1 is the OS. Desktop PC. One I have not had problems with temporary profile. The other account got a you are logged into a temporary profile. The background is black after I log in. Does this account need to be deleted and make a new account? How do I fix this?
I found this http://www.sysprobs.com/fixed-temporary-profile-windows... and did scan drive for problems. No errors were found.
I also did a sfc/scannow and I attached the results. I don't know what the results mean or how to access any of that information if I need to do so.
I wanted to know from you what are the next steps if any I need to do so that the temporary profile issue does not happen in the future.

What if anything can I do to prevent computer files getting corrupted?

Thanks for your time and help.
 

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Relevance 65.6%

Please delete, didn't realized I already asked this question : /

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Relevance 65.6%

Hiwhen logging in to my xp account i have to wait at least 2 minutes, the welcome scrren just shows "loading user settings".I looked at my user profile in the system settings and noticed that my user profile for my account was 0.98GB. why is this so big and would this be effecting the log in speed? If so, how can i reduce this to a more acceptable level.

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Relevance 65.6%

This is really getting on my nerves, if someone could help, please do.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:22:45 PM, on 27/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dllO2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E... Read more

Answer:As Soon As I Login To User Account, Immediatly Logged Out!

Hi klak1212, Our apologies for the delay. If you still require help, please post a new fresh log so I can see if anything has changed.If you have not done so already, please do the initial cleanup steps in the following instructions before posting your new log: Preparation Guide For Use Before Posting A Hijackthis LogThen instead of just posting an HijackThis log, please only do the following that will include one:Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.Double-click on dss.exe to run it, and follow the prompts. If your anti-virus or firewall complains, please allow this script to run as it is not malicious.When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimizedCopy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your next reply. If you have any problems with the logs, both can be found in C:\Deckard\System Scanner.

1 more replies
Relevance 65.6%

Hi,

I created a secondary user account on my PC. When I try to login, it will look like it's logging in, but it just logs back out, returning to the main screen to choose an account to login to.

If I'm logged into my main account, and I switch users and try to login to the newly created secondary account, it logs me out of my main account, and doesn't login to the secondary account, and once again, returns to the main screen to choose an account to login to.

This also happens with the guest account.

In addition, it does not give me the generic error: "The User Profile Service failed the logon. User profile cannot be loaded"

How can I fix this?

Answer:Created user account, unable to login

Hello Dutch,

If you create a new user account of the same type, will it allow you to fully log on to it?

If so, then you might consider using it instead and copy over anything you want from the old account to the new one.

Hope this may help some.

8 more replies
Relevance 65.6%

Hi.

I recently changed the settings on my computer's administrator account to deny access to third party cookies (can't remember how I did it or how to change back), I don't know if that effects the limited account, but now I can only login to email accounts with the administrator account. In the limited user account Gmail and Yahoo wont even load the login page. Hotmail will load the login page but when I enter my password it says their is no connection. Other logins, like here, seem to work.

I have XP sp3, IE8.

Is there any way that I can fix this so that I can login to email accounts using my limited user account?

Thanks.

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Relevance 65.6%

My daugher has a HP Mini and recently encounterd problems with login on her user account. I need to reset password I guess but do not now how to as it asks me for a usb memory stick. Can anyone give me tips on what I need to do to get it to work? Thanks in advance











Solved!
View Solution.

Answer:Can't login to windows - how do I reset user account?

The Above steps should take care of the issue.. however if you face any problem... please feel free to post here or PM me.... i'm off for the day.. Have a great time ahead... cyaa

10 more replies