Computer Support Forum

Reading Pane in Mail

Question: Reading Pane in Mail

Is there a way to turn off the reading Pane in the "Mail" app?

Just wondering as its a pain in the arse.


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Preferred Solution: Reading Pane in Mail

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Answer: Reading Pane in Mail

Can't imagine why would you like it like that but clicking on those 4 lines icon on the top right turns reading pane off.

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Is there a way to turn off the reading Pane in the "Mail" app?

Just wondering as its a pain in the arse.


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Yesterday afternoon my mail app suddenly decided that I no longer wanted the reading pane off to the right side unless I am in full screen mode. If I open the window wider (but not full screen) it will either let me have the preview screen or the bar off to the left with the list of accounts, but not both. If I open the mail app in full screen it has both the preview pane and the ribbon on the left.
I'm sure I must have clicked something to make it do this but have no idea what. I've clicked and unclicked "show preview text" a few times and completely restarted once to no avail. What have I done and how do I fix it? I'm using a desktop PC.

Answer:Reading Pane in Mail App Disappeared

On my mail App my right pane only shows when I click on the mail I want to read
Hope that is what you are on about

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The reading pane in yahoo mail will not resize.It usually works OK but suddenly stopped.I use Firefox and Windows 7 OS

Answer:Yahoo Mail Reading Pane

Try logging out of Yahoo Mail, then logging back in. G

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Yesterday afternoon my mail app suddenly decided that I no longer wanted the reading pane off to the right side unless I am in full screen mode. If I open the window wider (but not full screen) it will either let me have the preview screen or the bar off to the left with the list of accounts, but not both. If I open the mail app in full screen it has both the preview pane and the ribbon on the left.
I'm sure I must have clicked something to make it do this but have no idea what. I've clicked and unclicked "show preview text" a few times and completely restarted once to no avail. What have I done and how do I fix it? I'm using a desktop PC.

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Anyone else getting off center images in the reading pane of the mail app, it's getting annoying real quick.

Hopefully there will be a update for the mail app soon to polish it off a bit.


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I can't seem to disable the "Reading Pane" in Outlook 2003. Under "View" > " Reading Pane " I get no response when clicking on "Reading Pane."

I am under the impression that it is a good idea to keep the Reading Pane "off" so as not to "open" automatically emails which may contain viruses.

Any suggestion, on how to turn off the Reading Pane in Outlook 2003 when my Reading Pane "switch" seems to be disabled, would be appreciated.



Answer:Outlook 2003 Mail Reading Pane Switch Appears Grayed Out

Are you logged in with Administrator level priviledges?

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I recently updated to Outlook 2003 from 2000 and since I did I get the following message in the reading pane for most emails? 'This item cannot be displayed in the reading pane. The item has not been received from the server' If I right click the email and choose an option to mark the email and then 'send / receive' the email appears?Can anbody help?

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Anyone know how to get the body of sent custom forms to appear in the preview pane? This only happens with forms that modify Item.body/htmlbody. If I open the email in a new window everything appears okay, however I'd like to have it appear in the reading pane.

Answer:Custom Forms & Reading Pane

What email program are ye using?

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I keep getting the following message while clicking on a link in the reading pane of Outlook: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your System Admin."

Well, I am the Admin and I've checked every conceivable setting in Outlook and my browsers (both firefox and explorer) and it still can't figure out what the problem is.

I am behind a Linksys wireless "WRT54GS" router.

This started happening a few days ago and I haven't loaded any new programs.

Any help would be appreciated.



Answer:Oulook reading pane hyperlinks

Check out this link:

Search Google.

Note: This link didn't seem to work in Firefox. It may just be in my browser, but if Firefox cuts off half the page open the link up in IE.

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I'm having a weird problem. All of a sudden, the reading pane in outlook went away. I've tried setting it to both settings (Right, Bottom, and even Off). Tried going through Programs and repairing office ultimate. Also uninstalled outlook from there and re-installed, but still won't show.

Any ideas on how i can get it back! All I see is the list of emails, and then I have to double click to open in seperate window and read/respond/etc.


Answer:Outlook 2007 Reading Pane

Do you by any chance have Dell MediaDirect on your system? If so, try uninstalling it, reboot and check Outlook again. I had the same problem until I did this and it worked.

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Hi Guys,

I have been doing some research and it seems that the reading pane in outlook isnt that safe. In most of the sites i visited it said it was better to turn this off so you dont open your self up to viruses. Can somone confirm this is true before i send an e-mail round my organisation telling them to turn it off.

The reason i started to look into this was when one of our users started to recieve loads and loads of spam mail i have sorted the problem wit that now but because she had her reading pane on it seemed to infect her computer but if she had to double click on the e-mail to open it this would not have happend. Can anyone please confirm if this is the case also.

Thanks in advance.

Answer:How Safe Is The Reading Pane In Outlook?

Though turning it off is recommended, good email AV should be sufficient.

And, no, double-clicking does not protect anyone. Opening the mail by any means has the same effect.

A good AV with a "resident shield" is sufficient in most cases, but the added email scanning feature of AVG, for example, that scans incoming mail, adds even more security.

The point really is that mails from unknown persons or with suspicious titles should not be opened at all.

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Is there a way to globally diable Outlook 2003's reading pane?

Answer:Disabling Outlook 2003's Reading Pane

Well, it USED to be that you could do a command line switch:

outlook.exe /nopreview

But I don't know if that still works in 2003.
And I don't know what you mean by globally--all views on one PC? all PCs?

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apparently windows explorer in vista is suppose to have options to view classic menus, reading pane and others based on articles i've found around the net -"+"missing"&hl=en&ct=clnk&cd=8&gl=us

the only options i have under Layout is menu bar and navigation pane

how do i like vista you say? gee, it feels exactly like this:

Answer:Missing reading pane, classic menus?

You just want the classic look of windows? is that right?
You can turn off the UAC thing, I did.
hit "windows key"-r and type in msconfig. go to tools and scroll down to select disable UAC. click launch. now just restart the computer.

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Every time I create a new folder in Outlook 2003 the Reading Pane "Hide header information" option is enabled by default. I know I can select View / Arrange By / Custom / Other Settings and then uncheck the "Hide header" box, but this is tedious if I'm setting up several new folders.

According to Microsoft no global change can be made to this value in the Reading Pane. Does anyone know of a tweak or utility which can set the default to show the header in the Reading Pane view?

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I'm using Windows 7 Ultimate 32 bits with a monitor in portrait.

For that reason I would like to get the preview pane in Explorer at the bottom of the screen for having a readible preview for example of a pdf (because the new 16:9 screen are getting so low, and thus so narrow in portrait).

Is this possible.

In that way one could also choose to have a filmstrip of the pdf :

- Landscape monitor : pane right : full pdf view
pane bottom : filmstrip of pdf pages.

- Portrait monitor : the opposite

Answer:Getting preview-reading pane at bottom of screen.

I resolved this using XYplorer instead of Explorer.


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I have the reading pane activated in Outlook 2003. I've noticed that when any email is shown in the reading pane, the header information is followed by approximately 10 blank lines before the message text is shown. This happens regardless of the location of the reading pane (below or to the right). If I open the email, everything looks fine. The blank lines are annoying because I usually have to go to the reading pane and scroll down to see the entire message. I should also add that the blank lines are fixed, so when I scroll through the message the white space stays there and doesn't scroll. Any solutions? I'm running XP SP2.


Answer:Outlook 2003 reading pane issue

Welcome to the forum. Have you tried "Detect and Repair" from the help menu?

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I'm using Outlook 2003 (on Exchange) on an XP Pro machine. I have it configured to give me 2 email accounts. I have the reading pane activated on both accounts.

I used to be able to print (clicking the print icon or using the menu) from the reading pane without actually opening the email for each of the two accounts. Now, I can only do it from one of the accounts. The error message I get when I try to print from the second account is: "Message headers cannot be printed. Download the complete message and then print."

The fact that I used to be able to print from both, but now only from one leads me to believe I inadvertently changed a setting. Someone suggested it may be a security setting, but I have no idea.

Thanks in advance for your help!

Answer:Outlook 2003 Printing from Reading Pane

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I'm using an Acer Windows 7 machine with MS Outlook 2010.

When I left-click and hold on the scroll bar of the reading pane
when viewing a long email, and move the mouse/scroll bar
up/down, the email doesn't scroll up/down with me as I move
the scroll bar. When I release the mouse, then the email moves
to the new position of the scroll bar.

How can I get Outlook 2010 to smoothly scroll, like it does every-
where else?

Many thanks,

Answer:Outlook 2010: can't smooth scroll in reading pane

In Mouse settings be sure ClickLock is turned Off/unchecked.

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I have a user that somehow got the reading pane in the center/middle of oulook 2003.
I can only find out how to put it in the bottom, right, or off in the settings.
The only thing I found on google about this was this page...

Outlook 2003, Moving the Reading Pane to the Middle?

Wondering if anyone here knows the fix or do I have to register there?

Answer:move reading pane to middle outlook 2003

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I find the 100% setting for reading emails in Outlook 2010 too small and would like to set 150 or 200% as a default but I can't find any facility for this and I have to adjust the setting manually every time. Can anybody advise me please?

Answer:Outlook 2010 reading pane zoom default

Hello again urbanspaceman1

You have two options for doing this:

Option 1:
Create a new email type something and go to the "zoom" feature on the top right.
Select the percentage% you want the fonts to be displayed at.

Note: The fonts may not appear large when you are viewing them on the reading pane or double click open the email. For that view you will have to always manually zoom it yourself on the right corner in the bottom but you will be able to see the fonts large when you hit reply after doing the 2 points mentioned above.


Option 2:

Change your DPI settings following this tutorial:

I will search for similar stuff.
Till then, HTH

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This event just started happening, I think after the July 10 MS Updates so it could be related - but maybe not. It crashes, and when restarts the reading pane is turned off. If I turn it back on, certain emails will make it crash again. Here is the message I get when it crashes:

Problem signature:
Problem Event Name: BEX64
Application Name: OUTLOOK.EXE
Application Version: 14.0.7113.5000
Application Timestamp: 527d6330
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.7125.5000
Fault Module Timestamp: 5374536a
Exception Offset: 000000000100b757
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7601.
Locale ID: 103

Can someone help diagnose this?


Answer:Outlook 2010 Crashing with Reading Pane Open

See - if the problem is the Helvetica font issue, make sure you install the hotfix at:


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Share pane (The panel displayed to the right when I pressed the Share button)

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Every since I have been using Outlook 2007 I have always been able to view the html e-mails. last week the suddenly disappeared. I did my research and have tried every suggestion I seen. new profile, trust center, etc. One ting I do know that if i start outlook in safe mode everything displays as it use to. So there has to be something blocking the html pictures. when I click on the pictures it takes me out to the senders web site and shows it to me so the links are there. this is starting to drive me crazy, any help would be appreciated

Answer:outlook 2007 doesn't display html in reading pane

If it works in Safe Mode, it means one of your Outlook Add-ins is blocking HTML.

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Hi Everyone

I have a question regarding MS Word.

Basically, every time I open a word document, I want it to open in reading layout. I know I can select this option through the menu in MS Word. However, I need this to be a permanent setting and want to make this change through the registry editor.

Is anyone familiar with a registry key that I need to amend (or create) to enforce this setting?

Thank you for your help.

Answer:Turn on reading pane in MS Word 2007 through registry editor

Your best location to ask this is located here. They are the foremost experts on this subject and if anyone will know about which Registry Entry to modify they will.

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Hello all, I have two MSO2003 problems..

Problem 1:

Win7 HP.. when I start Outlook 03, a popup asks

Do you want the following program to make changes to this computer:

File: Outlook.exe
Publisher: MS
File origin: hard drive on this computer

This has been happening for a while.. I dont remember when it started, but it seems it began when the reading pane thing below started..

Problem 2:

The reading pane will -not- stay on the bottom of the sceen when Outlook starts up.. I change it time and again from side pane to bottom pane and it just doesnt stay bottom when Outlook is restarted..

Any ideas? No viruses, or malware/spyware on the machine.. MSE updates/runs full scan every night.

Thanks, TJ

Answer:Outlook needs approval to start then wont keep reading pane on bottom


Problem 1: This relates to UAC - User Account Control - settings:
What are User Account Control settings?

User Account Control - UAC - Change Notification Settings

When should I allow programs to make changes to my computer?

I'll take a look at your other problem and see if I can find anything relevant.

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For some reason, new mail in my Inbox now displays in the reading pane without the message headers (subject, from, to, etc.). Mail in all other folders displays the headers, and mail moved from my Inbox to any other folder displays the headers. I can't find a setting or option which would seem to address this. Any suggestions?

Answer:Solved: Outlook 2003 reading pane not displaying message headers

Go to a folder with a "good" view.
Hit View-->Arrange By-->Current View-->Define Views. Copy *this* view and use it on your Inbox.

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Been searching for this one for a bit. Found loads on Blank Reading Pane however this is slightly different.

Have a home user who some messages are not displaying in the reading pane. These are mainly from Facebook and some various ones from their work colleagues.

When choosing reply message is also blank however selecting Office Button > Editor Options > Display > Hidden Text (checked) the message content appears.

Why then is the message content not visible in the main preview pane? These are just the simple message notifications such as from facebook.

Looked at fonts / mail format (tried all variences) to no avail.

Any help appreciated.


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My MS Outlook (2003) reading pane has simply disappeared.  I've tried to get it to come back by selecting "bottom" "right" or "off" under the options.  I've tried restarting MS Outlook.  I've even rebooted.  No luck at all.  Any other suggestions or possibilities as to where it might have gone?  It doesn't appear to have been minimized or "hidden."  I'm honestly out of things to try.  Any help is appreciated!

Answer:MS Outlook "Reading Pane" has disappeared...

No suggestions then?  Darn it, it's really sad not having it.  Really sad.

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After importing my email from OE6 in to Windows Mail in Vista my Windows Mail crashes everytime it shutsdown. I recieve a message that Windows Mail has stopped working and either have to select Close or it restarts itself.

I have tried removing my Antivirus software (AVG Free 8.0) but it still happens.

I believe it is related to the 'Info Pane' that I now have at the bottom of Windows Mail. This gives me the option to search the internet via If I open 'View\Layout' I have the option for Info Pane as a tick box. However as soon as I move my cursor towards it it changes to 'Search Bar'. It looks like the 2 boxes are on top of each other but I can find no way to access the Info Pane box to turn it off.

I have also tried completely emptying the mail folder and letting Windows Mail recreate the folders but the problem and the Info Bar are still there.

I can't be sure that this is what is causing the problem but I believe it is a very likely culprit.

I really don't want to have to reload Vista in order to resolve such a small glich.

Answer:Orange info pane in Windows Mail

Try this:

Click Start button

Type "regedit" in to the search field

When Regedit opens, go to HKeyLocalUser\Software\Microsoft\Windows Mail

(For backup purposes you can export this tree part in File>Export)

Find the key on the right called "BodyBarPath".

Delete it

Also delete the key refering to BodyBar location/placement


Hope it works, since it worked for me...

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I used the Share by mail of Windows 10 frequently. Accidentally, after pressed the Share button, I right click and hide the Mail app in the Windows 10 "share list" (The one displayed to the right after the share button is pressed). How can I unhide the hidden app? I Need help to solve this problem. Thank you.
The share button in windows 10 is the circle with 3 points. It is found in many app and in the share menu of File Explorer.
OS: Windows 10 Pro
Computer: Surface 2 Pro
Memory: 4Gb

Answer:Windows 10 Share pane - unhide the Mail app

I receive this answer in the Microsoft Community - Ask a Question, and it work for me, At last I have mail in the share list;

B-H?rnchen und A-H?rnchen replied on August 20, 2015
MVP Community Moderator Wiki Author MCC: Content Creator
I don't know of a GUI way to do this.
Go to this registry key
There should be one for Microsoft.Mail_whatever ... It controls the states you can choose (pin or hide). If not present it's in the initial state. Delete this key.

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How do I reset the left side column marked "folder's" which seems to be covered over and I can not read my folder titles? My inbox is ok and my emails I can read but not the folders?

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When I launch outlook the windows desktop is showing in the preview pane

Answer:Outlook preview pane not showing mail

Go into Outlook Options, Click on the Mail tab, and under Message Arrival, make sure there is a checkmark next to Display a Desktp Allert.

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Could someone please remind me how to do this? TIA THC

Answer:Remove preview pane from Windows Mail

OK sorted it, searched previous postings. THC

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Has someone found a way to make the mail preview pane header smaller as it was in Outlook Express? It occupies so much space that it makes it annoying! If I make it disappear also disappears the possibility to add the sender to recognize it as secure and the link to view images.
Any help?

Answer:Mail preview pane header resize

Quote: Originally Posted by jeknull

...If I make it disappear also disappears the possibility to add the sender to recognize it as secure and the link to view images...

I've never used the preview pane in Outlook Express/Windows Mail/Windows Live Mail. I don't understand what you think you are missing by removing it.

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I like the way the I can collapse the folder pane in the mail app from Windows 10. But every time I close the app and open it again, the folder pane isn't collapsed anymore. Is there a way to keep it collapsed?

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I use Windows Live Mail and Windows 7. When I receive mail with an attachment, if I right click to delete the message, it opens! I recall in my previous OE there was a Preview Pane that you could turn off to stop this, but I can't find it anywhere. Can anyone assist please?

Answer:Preview Pane in Windows Live Mail

It should be that the reading pane in live mail on Windows7 can be enabled or disabled in the View menu under Layout.

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For some reason when I run windows live mail program in win 7 the preview pane is blank. I'll click a message and it doesnt show anything. Even when I double click it the message is blank. I know i dont have any viruses. It just started doing this. Any ideas? Thanks!

Answer:Windows Live Mail preview pane is blank

Try a system restore to a point in time when you know it worked before. Your data won't be affected but any new programs installed and updates since then will likely have to be reinstalled.

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So is there any way to reduce the message size so it fits in the preview pane? (like how you can hit ctrl+scroll wheel and change the IE8 font on a web page)

I upgraded from XP and am very impressed so far with 7 but the mail program hasn't changed much.


Answer:Windows Mail - Message too large in Preview Pane

Nevermind...I think I found it.

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I once knew how to shut down the Preview Pane in Windows Mail, but I've suffered a total black-out.
Can anyone help - please?

Answer:Solved: How do I Kill Preview Pane - Windows Mail

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I have configured my new domain name email address in the Windows Mail internet 'Tools' > Accounts etc. The newly set up account 'name' does not present in the left windows navigation pane with 'Inbox' a couple of others I have!!
The unusual part about the configuration is ....I can send mail using the new email address to my main existing mail address which I have received but when I do a check send to the new address ...I don't receive the mail sent to the new address???
I know its in there some where due to sending and no bounce back ...spent quite a few hours trying everything to rectify this situation ...but to no avail!!!
The in coming mail server is POP3 110 - Outgoing mail (SMTP) 25 ...Same address both the incoming & outgoing as per host/provider instruction.
In the Tools > Accounts 'general' the rec & sync box is ticked ...understand that one!
All other boxes in 'servers' and 'advanced' with exception of the 'delivery' in 'advanced' (leave a copy... ) remain without ticks. Did try with ticking the boxes etc to see if I missed out on any format!! Still missing my new email address!!!
What is the process to setting up a new email account to appear in the left navigation email accounts pane?
Any assistance to adjust/correct the situation will be greatly appreciated. Ta!

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Hi to all! I can't believe I'm starting my third thread about Windows Live Mail within a month, but when you practically live in your mailing system, any kind of illogical behaviour quickly becomes an irrritant. And this forum seems a marvellous place to report these things.

This thread is about another of those instances where Live Mail appears to be designed to work the same way as Outlook Express, but actually has odd quirks that are illogically different. It's is about the view of the folder pane to the left of the application window.

In my system, under "Storage folders" I have created a number of "category" folders, some with several sub-folders in them. The purpose is to be able to archive incoming messages logically, pending use or deletion at some later time. Pretty standard, I would have thought.

To prevent the column of folders from stretching down to infinity, and to keep things looking as tidy as I can make them, I generally keep the sub-folders hidden by clicking the little arrow to the left of the heading folder, which collapses the view of any sub-folders within it. In Outlook Express (and much other software) the equivalent to the arrow was a plus sign for expanding the view and a minus for contracting it. So far so good!

What I am finding extremely annoying is this. Suppose you have a batch of new email messages that you have just downloaded, and their headings are in view in the main list of emails, and you want to drag some ... Read more

Answer:Windows Live Mail folder pane jumps to top of column

I'm having exactly same problem. Live mail don't listen as usual. If a few of us are saying it on here, thousands of others are having same problem.
Also why do I have to have a username to log on here? I can't remember it when I come in again in a years time

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There were some things in Windows 10 that I couldn't live with so I re-loaded Windows 7. After I did this my Windows Live Mail storage folders are not showing.

I searched for .eml files to see where they resided.

Which in Windows Live Mail when I access Options>Email>Advanced>Maintenance>Store Folder>Change....and enter in what I presume to be the correct folder based on my search...I get a message that the file is empty.

According to the search, the folders has thousands of emails.

I'm stumped.

Answer:Windows Live Mail Storage Folder Not Showing in Pane

Have a look in

Users/{your user name}/AppData/Local/Microsoft/Windows Live Mail

this is where all the WLM should be stored

you will need to show "Hidden Files/Folders"

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When I opened my Outlook Express 6.0 yesterday everything seemed fine. But when I switched identities, I could not see the messages in the preview pane. Then, when I switch back to my default identity, the same thing occurs. If I close the program and then reopen it, the main identity is fine. I did notice a fix offered by sekirt, dated April 07,2004, in which they suggested closing OE, then click on start--> run. type in regsvr32 inetcomm.dll (noting space between the "2" and the "i") click OK. This worked once or twice, but only until I closed and reopened OE. I also made sure to restart, thinking that this would make this fix permanent. It did not. As a matter of fact, I just tried it for the third time, and it didn't work at all. I am running Windows XP Media Center Edition Version 2002 Service Pack 2 on a Toshiba Qosmio Notebook with Intel Pentium M processor 2.00 GHz, if that helps. What I don't understand is why this is happening on one identity and not the other. Any other ideas? I'm a novice at this, but can follow directions, even if I have no clue what you are doing. This is my first posting, so forgive me if I messed up anything in this posting. Thanks!

Answer:Outlook Express 6.0 sub account cannot view mail in preview pane

I don't mean to insult you. Did you enable the preview pane on the other identity?
View> Layout> under Preview Pane, check:
Show preview pane
Below messages
Show preview pane header
Click Apply and OK.

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Personal folders fonts are too small to read easily. How are they made bigger?

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I can't remember how I changed the e-mail address color in my received message from a specific sender. I was playing around and changed the color of my received messages from a particular sender. I would like to change other received message. Any idea how I can do this. I have searched on-line, and also the ?help? from Windows Mail.

Any help is appreciated.

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Eyes not as good as they once were. Does anyone know how to increase the default text size in the received message pane? Any help appreciated.


Answer:Windows Live Mail 2011 - text size in received message pane

Click on the blue button on top left and choose Options>Mail

Go to the read tab click on fonts button at the bottom and you will have option in the font size,Medium,Large,Largest.

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Question: Reading old e-mail

 I have a lot of old email files saved on my computer back from when I had a local ISP. I can't read them, other than pages of html code and such in Firefox. I'd like to know which program could open these in their original form, pictures and all. I was using an older version of Netscape at the time, which I have deleted. I'm using Win98 and a slow dialup connection. Any ideas?

Answer:Reading old e-mail

Need more info.  How did you access your email with your former ISP?  Was it web-mail or POP mail?  If web-mail, how did you "save" it to your computer?

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Is there a way to run a mail trace program, or find out if my mail is being forwarded by an administrator to another account?

I have a friend who had her mail redirected to someone else's account in the company, whilst her PC was being moved.

How does she know that the Goon who was receiving her mail has stopped reading it, and turned off the rule that sends her mail to his inbox...?

Also, the company that supplies the domain and the account administration may be reading her mail too. Is there any way to trace who opens a message, or who reads it...??

I could insert a script in my mail message, or an html image, and see how many times it gets viewed....? Does that sound like a plan...? The more secretive the better please!


Answer:Who is reading my e-mail???

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Question: Reading E-mail s

About 12 months ago, I read of a program that would enable you to read e-mails from saved e-mails files - instead of opening OE up. Does anybody know of this program??

Answer:Reading E-mail s

daveac41,save them as a text file, and you will be able to read them, with, Notepad, wordpad etc.

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I had to manually find all related files to OE6 to delete it so it would reinstall. Then the updates. Now nothing shows up on the preview pane or when I open the email. I can use Outlook instead but what is wrong? The only view of the message is in properties: details: message source.

Answer:Solved: OE has empty preview pane, open pane

1. With Outlook Express closed, go to Start>Run
2. Type in: regsvr32 inetcomm.dll (with the space after "regsvr32")
3. Click OK (or press the Enter key)
4. Open OE and see if things are fixed

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Relevance 48.38%

When I open an instance of windows explorer, the navigation pane show little or nothing (no drives, folders, etc.). Also the preview pane does not show a preview for any selected files (See Capture1.JPG).
If I open a second (or higher) instance of windows explorer, the navigation pane functions properly (the preview still does not show) (See Capture2.JPG).
I have previews set to show (See Capture3.JPG).
Also occasionally, the file icons will be blank instead of showing the file type specific icon. When this happens, the address bar also seems to take a long time to load. The load bar will stop before reaching the end and won't finish (See Capture4.JPG).

Does anyone know what is going on or how to fix this?

FYI I am running 64 bit Windows 7 Pro.

Answer:Windows Explorer: Navigation Pane and Preview Pane Bug

Try Explorer++ and see if you get the same problem.

Need to enable "Folders" view.
If it works then you can rule out problems with system files and it's probably a buggy shell extension.

It's portable and runs without installation.

Let us know if navigation pane works using Explorer++

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Can anyone tell me where this originated from?

Return-Path: <[email protected]>
Received: from ( by (
id 4601D52401811466 for [email protected]; Tue, 4 Dec 2007 14:26:46 +0100
Sender: [email protected] (derived from envelope by [email protected])
Date: Tue, 4 Dec 2007 14:26:46 +0100 (added by [email protected])
Received: from ( by (7.3.120)
id 4611FE5F1D43F65B; Tue, 4 Dec 2007 14:26:46 +0100
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: AltPAADkVEfNspI4p2dsb2JhbACBW4N9hyqBMSR3AQEBAgUEBCs
X-IronPort-AV: E=Sophos;i="4.23,248,1194217200";
Received: from unknown (HELO ELENA) ([])
by with SMTP; 04 Dec 2007 14:21:46 +0100
Received: from by; Tue, 04 Dec 2007 16:20:55 +0300
Message-ID: <X[20
I have a friend who wants to find out who this specific e-mail came from. Assuming I'm right - - would my friend then have to contact them to find out the account it came from?


Answer:Reading e-mail headers

Correct you need to contact whoever is in charge of

Now keep in mind they probably wont give your friend any information since it looks like the email was just relayed over their network and even for privacy reasons.

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When I get an attachment to my e-mail (on Outlook Express) I frequently can't open it. I save the attachment, then double-click on it and I get a message saying that this program can't read it.
Then, I go to the box which lists other programs and I don't know which to try. Is there a list somewhere showing for a given file type (.doc, .pdf, etc.) which program to use?

Answer:Reading e-mail attachments

here's a great big huge list you can bookmark to keep handy.

odds are though you only get a few kinds on a regular basis
- when you open, after virus scanning!, an attachment, don't you have the PC make a file association so it knows what to open next time?

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I am trying to move email msgs from inbox to my local folders (long list) to read later.

Presently I am using both Firefox and Thunderbird, v7.01. I am using XP home version service pack 3, pentium 4 cpu 320, with 275Gig of ram on a sony desktop unit.

Previously I haven't had this problem moving them, but now, I am having some intermittent problems moving some emails to a file folder already established, as they revert back to the alphabetic beginning of the list, rather than starting at that point I just used, as it has been doing. I keep my receiving list alphabetically by sender.

Previously, and even now, on occasion the "move to" list continues alphabetically from the last moved file, thereby keeping the moving alphabetically, but now more frequently it returns to the beginning of the alphabetic list starting with the letter "a" and so if my previous message was moved to the list at "VOTING",my list reverts to "A" and I have to then move down accordingly to the correct position.

Because I have a large list of "from folders position" this makes going through the mail very time consuming. Is there a fix for this?

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Answer:reading e-mail remotely


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Here's the mail header:
Date: Mon, 9 Jun 2003 00:06:22 -0700 (PDT)
From: Endusers <[email protected]>
To: AlexEthridge[i][bogus-address][/i]
Subject: Re: Need Parts
X-Mailer: Earthlink Web Access Mail version 3.0
Now, since I got to my computer at 10:40 AM CDT on June 8 to read this, it could not have been sent on 6:22 AM PDT June 9.

What gives here? And, it seems like every time I check mail headers for time of day it was sent, I see some kind on impossibility of time in the mail headers. This is not a rare occurrence.

Answer:Reading this mail header

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Relevance 47.56%

when attempting to read email with AOL I get the message "you are no longer signed in"
any help would be appreciated

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Some times some of the emails in my Junk Mail folder in Hotmail appear to have been read - that is - as if some one has clicked on them and opened them.It's not me! Should this be happenning?Thanks!

Answer:Who is reading my Hotmail Junk Mail?

They probably being marked as read by whatever decided they were junk and put them into the junk folder. Most emails system automatically mark junk, spam and other unwanted stuff as read.Stuart

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Relevance 47.56%

I just downloaded thunderbird yesterday but can't configure my yahoo account .

Is there a way to get my Yahoo mail through thunderbird?


Answer:reading Yahoo mail through thunderbird

You may want to check out these apps: act as a link between thunderbirds pop3 (or any mail clients pop3) and a web based email platform.

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I didn't really want to go with Live but can't seem to accomplish the tutorial 'Enable WindowsMail in Windows 7' and am getting desperate for an email program. I did post to the tutorial discussion but haven't seen any reply.

I tried Thunderbird, didn't care for it, & now using Eudora 7 but don't really care for it either. I'm looking for something as close as possible to Outlook Express.

Thank you,

Answer:Is Windows Live Mail as much of a PIA as I've been reading?

I use WLM and have no problem with it.

You can also use most other e-mail accounts with it too.

To be honest, you're always likely to get a better response with your own thread rather than add to the tutorial discussion, although that's not to say you shouldn't.

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Relevance 47.15%

The only e mail programme I use is Windows Live Mail. This normally doesn't give me any problems, but yesterday, I received three messages from Superantispyware Professional saying there was an update. My problem is, the message will not open in a way that is easily readable.
It appears to have all the code on display and makes the messages a bit silly. I have tried setting WLM to open in Plain Text, but this had no effect, so reverted back by unchecking that requirement.
Any body any ideas as to how I can open the messages so that they can be read?

Answer:Reading messages in Windows Live mail?

If Superantispyware is your install antispyware program. I would go direct to their home site and check for any updates.
If not I would delete and ignore any further emails from them, maybe a adding them to the spam folder.

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Relevance 47.15%

Hello and a Happy New Year,

I hope someone out there can help me with the problem I am having with Microsoft Outlook. What happens is when receiving emails that are composed using plain text I have nothing come up on the screen other than the outlook window. There is no type in the body of the message. There are no error messages or anything to give an idea of what is happening. Is there some sort of parameter that needs to be set??

The operating system is Windows 7 Home Premium and the Office is Enterprise 2007.

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I have managed to protect the same e-maill address for about ten years or more and have managed to keep the spam down to just one or two a day at most.

Someone is sending me spam a couple of times a day, always with a different return address. There is never any text in any of the mail. It's one of those things where they type it, put in their pictures and then convert it all to an image and embed it the e-mail. It looks like text; but, it's just a picture of text.

Anyway, here are the headers and I need to know how to read them so I can send an abuse report. Better still, if someone could give ma a link to a tutorial on how to read mail headers, that would be nice.
Return-Path: <[email protected]>
Received: from imp08 ([]) by
(InterMail vM. 201-2219-117-106-20090629) with ESMTP
id <[email protected]>
for <[email protected]>; Mon, 18 Jan 2010 10:39:17 -0500
Received: from ([])
by imp08 with
id X3em1d02A2Ch1Xk043fG5E; Mon, 18 Jan 2010 10:39:17 -0500
X-Chzlrs: 0
X-Authority-Analysis: v=1.0 c=1 a=IT1H6tENvSwA:10 a=w9AUmP87AAAA:8
a=a-JK2nsjAAAA:8 a=bcl-uwZ3SpMpejTa-N4A:9 a=2PUiE2RgryrV1jQpGA8A:7
a=E6GRUjDCMKKsyguJsW-d2wZeBdwA:4 a=mcZ17SdsoO8A:10 a=P_Gc2lPNp9MA:10
Received: by (PowerMTA(TM) v3.0c2) id hai0a201g74j; Mon, 18 Jan 2010 10:38:08 -0500 (envelope-from <[email protected]>)
... Read more

Answer:Need help reading this mail header--finding the abuser.

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HiWhile overseas I am able to access my Yahoo Mail with no difficult whatsoever by GOOGLING in YAHOO MAIL.COM and entering my password.My problem is trying to achieve the same result process with my BT Broadband Outlook Express.Will someone please point me in the right direction?Many thanks !Ron

Answer:Reading my Outlook Express mail while overseas

Unless BT is different from most other isp's, you should be able to log into their website and retrieve your emails. You should also have the option to leave the emails on the server or to delete them. This won't use Outlook Express, but will be via Internet Explorer or another browser. The emails will be the same. You should also be able to send emails the same way.

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I run Outlook on Vista. I'm trying to archive all my old email, some with attachments, to an external hard drive. I can get the data to the hard drive where it appears in .pst file format. How can I read these archived mails as no programme seems to handle .pst format?

Answer:Archiving and reading archived Outlook mail

You have to open your archive.pst file in Outlook.

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When I click on 'Read Mail' on the Tool bar of IE7 it no longer works !However it works OK if I click on the shortcut on the desktop quick start tool bar.I am using Outlook Express 6 version: -6.00. 2900.2180 (PPS_sp2_rtm.04083-2158Anybody have any suggestions please ?

Answer:Internet Explorer 7 - Problem reading Mail ?

I can only suggest that you make sure Outlook Express is shown as your default email program. On the Tools menu in IE click Internet Options and click the Programs tab. Ensure that the E-Mail option is displaying Outlook Express and click OK.

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Last night, while reading what appeared to be a legit e-mail received via Yahoo over a FiOS FTTP internet connection and being read via Mozilla's SeaMonkey, v.2.40 browser/e-mail client, I had a sudden and seemingly temporary BSOD. I saved the Microsoft message that popped up in RTF format but DM collector program has apparently captured that info and a lot more. Having never seen anything like this, I am thoroughly baffled.

The PC involved is a 64 bit Dell Optiplex 780 with Windows 7-Pro, fully updated, with Kaspersky 2017 Internet Security s/w installed.

While I go back to the IBM PC-2/MS-DOS 6 era, I have never really understood any of the Windows NT variants that followed the Windows 9.x family.

Thanks, in advance, for any advice, explanations, or suggested follow-up actions.

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I am having trouble reinstalling Windows Live Essentials where I am getting Error 0x8007064c Source: WLXSuiteLang. Having failed while trying absolutely everything to resolve this I believe this may be caused by corrupt files found when running System File Checker. However I am having trouble reading the CBS.log from the sfc /scannow. Could somebody please have a look at the attached file and tell me if they can see anything that identifys corrupt files.   222.7KB
I appreciate any help

Answer:Problem re-installing Win Live Mail. Help needed reading CBS.log

Please post the sfc /scannow log in your topic.  I will not download anything to my computer without knowing exactly what it contains.
To find sfc /scannow log, type cmd in the Search programs and files box. 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image above.
Copy and paste the following in the Search programs and files box, then press Enter.  
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.

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All of my end users - all on the same subnet of the same LAN, and all using the same Exchange 2007 server - use Outlook 2003. The problem described below only affects 1 user on the network.

outgoing e-mail, no matter which format, is not affected
incoming e-mail in plain text format is not affected
incoming e-mail in rich text format (RTF) is not affected
incoming e-mail in HTML format - from ANY source - is the problem
Incoming e-mail in HTML format - from ANY source - displays with a dark blue background and gray text (almost impossible to read).
It doesn't matter how the same e-mail displays, in Outlook, to the sender - when the e-mail is first created
It doesn't matter how the same e-mail displays, in Outlook, to any other recipient
The only variable in the above is how HTML e-mail displays in that one user's account.

In that one user's Outlook installation
i deleted & created that e-mail account
Went through every setting I could find pertaining to HTML e-mail and e-mail appearance -- no doubt I missed THE one setting that matters
For that one user's Outlook installation, I attempted
Control Panel --> Add/Remove Programs --> Microsoft Office 2003 --> Add/Remove Features
Control Panel --> Add/Remove Programs --> Microsoft Office --> 2003 Reinstall/Repair
I had to kill each process since each had taken 45 minutes to get 1/3 of the way through the process - I was using Remote Desktop, and ran out of time. My best guesses a... Read more

Answer:Solved: Outlook 2003 - reading incoming e-mail

My user sent the following e-mail:
I think I fixed it! I did tools, options, preferences…email options and clicked “read all standard mail in plain text’ it also said to click on the ‘info bar’ to choose “display as html” when you want to…where is the INFO BAR and when does their happy hour start?!

I replied


click on the ‘info bar’ to choose “display as html” when you want to

where is the INFO BAR

and when does their happy hour start?
Damphyno that, either

But -
In Outlook, press the F1 key
In the search bar in the right-hand pane, type "info bar" or "WTF is the info bar"

Can I go back to my nap?

And I closed the Help Desk Ticket.

BTW - I'm still open to suggestions on how to fix it the correct way

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I used the Share by mail of Windows 10 frequently. Accidentally, after pressed the Share button, I hide the Mail app in the Windows 10 panel (The one displayed to the right after the share button is pressed). Need help to solve this problem. Thank you.
The share button is the circle with 3 points. It is found in many app and in the share menu of File Explorer.
OS: Windows 10 Pro
Computer: Surface 2 Pro
Memory: 4Gb

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how can I change the font of text/plain emails opened in Windows Live Mail ? I"ve followed those instructions but it has no effect.

I have a clean installtion of Windows Seven and WLM.


Answer:Change font in Windows Live Mail when reading emails ?

Hi Tex, I don't know if it will work as I don't know what version your using. I'm using WLM 2009 and it looks like:-

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:28:14, on 12/18/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\Program Files\McAfee\VirusScan\McShield.exeC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\Program Files\Spyware Doctor\pctsAuxs.exeC:\Program Files\Spyware Doctor&#... Read more

Answer:yahoo mail keeps redirecting to Dell help reading hijack scan

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Is it possible to have no Nav Pane when opening a Desktop folder, but have Nav Pane when opening Win Explorer? Like it was in WinXp/Win98/Win95?
When I disable Nav Pane, it disappears for Desktop folders and Windows Explorer.

I think the answer was 'no' for Win7.

I installed Classic Start Menu hoping one of it's features could do it. If it does, I've not been able to enable it. Other than that, Classic Start Menu is a super improvement.

You all take care,


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RESOLVED: See second post, here.

Original Post:
I have looked around a little, but haven't seen anything specifically about this particular problem.

Windows 7 Enterprise x64
Office 2010
All latest MSUpdates, etc
This problem just started happening to me this afternoon.

Normally, when I open an e-mail that has a URL in it, Outlook displays that URL to me as a hyperlink. However, now they are just displaying as text, and to use them, I have to copy and paste into browser.

This is not an issue with hyperlinks not functioning properly. No error messages, nothing. The URLs simply aren't hyperlinks.
To be clear, the e-mails in question definitely have URLs that Outlook on another computer (at home) is still indeed displaying as hyperlinks....same e-mail....hyperlinks at home, but no longer here on my work computer.

I have not tried it yet on a different work computer (next step), but I did try it with a different 'profile' in Outlook, and got the same behavior (or lack of behavior).
It's not happening to all e-mails in all e-mail accounts. I have a bunch of e-mail accounts that I access through Outlook, and this problem is only happening to certain ones.

Example: I have at least 3 e-mail accounts on a single domain. This problem is happening to the e-mails in the inbox (and/or any other folder within that account) of two of these accounts, but not the other one.
Also, I notice that the e-mail messages this is happening to are all 'plain text'. Howev... Read more

Answer:Outlook 2010 - URLs no longer display as hyperlinks when reading mail

I figured it out.....and was something I did.

Editor Options
AutoCorrect Options
AutoFormat tab
Internet and network paths with hyperlinks
For some reason, I was going through and turning off all kinds of autocorrect stuff (cause I hate that stuff), and didn't realize that this particular setting governed how e-mail gets displayed.

I thought since it was in the section called 'Editor Options' within the section called 'Compose messages', it was only relevant to what happens while composing new e-mails.

At any rate, I got it taken care of. :-)

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We have enable the preview pane for Windows Explorer within the Local Group Policy Editor, however no preview pane is showing in Windows Explorer. What other setting do we need to look for?

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Hi there i have just bought 2x1GB of ram, but each chip is only reading as 512MB i have 4 memory slots, the stats are below, i have clocked it upto 400MHZ as thats what the RAM says
i tried forcing it to read 3GB of ram (thats what it makes up in total) but it froze the PC.

here are the stats and motherboard

AMD Athlon(tm) 64 Processor 3700+

Memory Slot 1/4
Installed Enabled Size 512 MB
Form Factor DIMM
Frequency 333.0 MHz
Slot DIMM0
Enabled Size 512 MB
Total Bit Width 64 b
Data Bit Width 0 b
Memory Slot 2/4
Installed Enabled Size 512 MB
Form Factor DIMM
Frequency 333.0 MHz
Slot DIMM1
Enabled Size 512 MB
Total Bit Width 64 b
Data Bit Width 0 b
Memory Slot 3/4 (is really 1GB of RAM)
Installed Enabled Size 512 MB
Form Factor DIMM
Frequency 333.0 MHz (should be 400MHZ)
Slot DIMM2
Enabled Size 512 MB
Total Bit Width 64 b
Data Bit Width 0 b
Memory Slot 4/4 (is really 1GB of RAM)
Installed Enabled Size 512 MB
Form Factor DIMM
Frequency 333.0 MHz (should be 400MHZ)
Slot DIMM3
Enabled Size 512 MB
Total Bit Width 64 b
Data Bit Width 0 b

how do i go about forcing it to read the 3GB of RAM without the blue screen or freezing?

Answer:2x1GB Ram only reading as 512MB each - clock is 400MHZ but only reading as 333MHZ

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I play Battlefield 2, and I jsut recently baught the Booster Pack from Microcenter.  The original game works just fine, but whenever I put in the Booster Pack CD to install it, my CD Drive starts making weird scratching noises and it does not read the CD.  I already tried exchanging the CD's to see if maybe the disc was defective, but neither disc that I have baught works.  Any ideas?Thanks!

Answer:Computer not reading one game disk, but reading another

I am not a gamer but,do you have a DVD-rom or justa CD-rom?Peripheral Devices Required: 8x DVD-ROM Drive, Sound Card, 3D Video Card with 128MB of Video Memory Supported Video Card Chipsets: nVidia GeForce FX 5700 or greater; ATI Radeon 8500 or greater 

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I have an issue with my Lite-On DVD Combo drive model GCC 4120B for sometime now. It has a very difficult time reading certain types of cd's, mainly original game cd's or dvd's. It doesn't have really any issues reading burned cd data whether music, video or whatever. The computer harddrive was completely reformatted and new OS put on (XP Pro) and still have issues. Even bought a new cd-rom but still has the same issues. If I put in a game cd or original dvd it takes forever (up to 3-5 minutes) and sometimes not at all before I can see what files on it or run an install or play the dvd. I am guessing it is more to do with the motherboard, cables or maybe a crappy harddrive. Please forgive the long thread, but at my whit's end with this. I am just an old retired Marine Gunny living abroad in Ethiopia (don't ask why) and getting a decent pc here is ridiculous as the tax is overwhelming. I bought this old refurbished Dell Optiplex GX280, Windows XP pro, 80gb Western Digital Sata hardrive, 2gb of ram and this cdrw/dvd combo for the price of probably 2 new ones in the states. Anyway all and any advice would be greatly appreciated from you highly knoweledgeable guru's out there. Also I have taken the cd's to other computers and they access quickly with no issues.:confused

Answer:Lite-on dvd combo slow reading or not reading cd's

Have a look on other thread, please refrain from double posting, it will decrease response time, infact it may annoy members and stop them from replying, however i think this one was an accident?


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I have an issue with my Lite-On DVD Combo drive model GCC 4120B for sometime now. It has a very difficult time reading certain types of cd's, mainly original game cd's or dvd's. It doesn't have really any issues reading burned cd data whether music, video or whatever. The computer harddrive was completely reformatted and new OS put on (XP Pro) and still have issues. Even bought a new cd-rom but still has the same issues. If I put in a game cd or original dvd it takes forever (up to 3-5 minutes) and sometimes not at all before I can see what files on it or run an install or play the dvd. I am guessing it is more to do with the motherboard, cables or maybe a crappy harddrive. Please forgive the long thread, but at my whit's end with this. I am just an old retired Marine Gunny living abroad in Ethiopia (don't ask why) and getting a decent pc here is ridiculous as the tax is overwhelming. I bought this old refurbished Dell Optiplex GX280, Windows XP pro, 80gb Western Digital Sata hardrive, 2gb of ram and this cdrw/dvd combo for the price of probably 2 new ones in the states. Anyway all and any advice would be greatly appreciated from you highly knoweledgeable guru's out there. Also I have deactivated any firewalls or anti-virus programs and still same.:confused

Answer:Lite-on dvd combo slow reading or not reading cd's

Have a look at this other thread i found, he had very similar problems.

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Hey everyone. Happy early Labor Day Weekend!

This morning I plugged in my 8gb USB (with only a few songs on it) and my computer didn't recognize it at all. It just wanted to format it. So I formatted it, but it only formatted it for 1gb of storage space. Any solutions? Thanks.

Answer:8GB USB not reading correctly (reading as 1.75gb)

Are you talking about a thumb-drive / flash device, or a small usb hard-drive?

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Does anyone know if there is anyway of linking, or even syncing the reading lists as its a bit tedious of having to alternate between to.

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i just bought a new sata drive for my computer because it was needed it is a 120g. i had it installed and then when i got home i saw it only showd 24 g out of 120g. i was told to update the bios i did that and called HP to do it correctly but it still says on my c drive that i only have 24g.

Answer:not reading my 120g only reading 24g

You are going to have to give us more info on your problem since we will have more questions than answers before we even start trying to help you... at least, I know I do

For instance... is this a back up drive or the Main OS drive? Did you reformat the drive after connecting it? How did you install it? I have a feeling your drive is partitioned, you just gotta Activate the other partition(s) and assign a a Letter to it.

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my combo dvdr/cdr is reading dvd but wont read cd at all.

Answer:dvdr/cdr not reading cd.but reading dvd

Will it read a CD that it has written? Or are we talking Audio CDs here (where there may be a protection issue)?

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Hi ,
I have a samsung Sm-352F CDRW/DVD combo drive ( 2 months old ) .Initially i just had to add it to my desktop and it was working fine reading both CD and DVD ...the SYstem tab still says that it is working fine and i m able to read CD on it but DVD are not being read .Once i load any movie DVD it tries to read it but after a few moments just stops . I am able to open and can explore it but it shows blank ..even though the DVD is just fine ...

can someone help ///
Am using XP

Answer:DVD combo not reading DVD but reading CD

Hello and welcome to Techspot.

Sounds to me that the drive is faulty. It`s only 2 months old so it will still be under warranty. Get it replaced.

Regards Howard :wave: :wave:

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Hi all,
I am hoping someone will be able to give me some sort of advice as to what may be going on and/or what to do, or where to go next. I have a Gateway NV73 LapTop…that possibly may not even matter, though. I am using Windows 7.
I’ve recently (a month ago) installed Magic Jack onto my laptop-and have had zero issues until now. I was in the process of writing/burning a music CD via Nero 7 Premium. I was on my 2nd CD (I finished one CD, and it worked just fine), when all of a sudden my computer would no longer read my blank CD …later to realize that is was not reading any CD. And even later to realize that my computer was reading my USB post (where my Magic Jack is installed) as my CD Drive.
Ive tried DVDS, CDS, and it will not pick up anything. It always prompts me to “insert a CD and opens my CD door). So, it opens and closes fine…the green light goes on and then off. And it even registers as if it is TRYING to read the CD drive because the CD light above my keyboard constantly is blinking on and off.
I’ve uninstalled Nero. I’ve cleaned the registry via PC tolls registry cleaner. Ive even deleted the filters (both lower and upper). And nothing has worked. I wiped off the CD lens too.
Does this appear to possibly be something installed on my computer that is suspicious….?
Any words of wisdom will help. I use my CD-Rom all the time!
Thank you in advance!

Answer:CD-ROM Not Reading/USB Reading As CD-Rom Drive

You don't say what the condition of the PC was when the drive stopped working, were you connected to the internet, was there any likelihood there was an incoming call or were you also performing any other task?
Could the drive have failed? If it suddenly went down and fails to recognise any CD after a lot of use (" I use my CD-Rom all the time") it could simply be worn out and failed.
The fact your PC is attempting to identify a drive and finding the USB may also be an indication.

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