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Flex 4 1480 screen flickers on and off or goes white

Question: Flex 4 1480 screen flickers on and off or goes white

Hello everyone! In December I switched back to PC from Mac and purchased the Flex 4. Love the machine until a few months after purchase the screen started to flicker on and off without warning. Sometimes the screen just goes bright white or the color black on the screen is displayed as red. I downloaded the solution center and it keeps telling me everything is running as normal which is clearly not the case. A bit more about my machine: Windows 10Intel i7-750016GB RamAMD Radeon R5 M430 As far as I can tell, all my everything is up to date. Any help you can offer would be greatly appreciated!

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Preferred Solution: Flex 4 1480 screen flickers on and off or goes white

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Hello, I have had this Flex3 since March (6 months)I have had a few problems arise that have been addressed here.The latest problem is my screen flickering.I was watching a live service and the screen started to get darker and the edges had a green look to them and the battery, wifi, click etc on bottom right were broken lines  ( if that makes sense )It took 4 times to restart. I just kept restarting, but the same things were open.It FINALLY did restart and the programs closed, but I still have this flickering screen.It no longer has the tint to it but still flickering. Just wondering what I should try to get this to stop. 

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I Have a problem , My laptop screen goes black alot without any reason which require my to force restatrt the machine and caused my to lose alot of important docs I was working on.does anyone faced this problem before and would know what could cause this and if he/she has a solution??sometime it frooze while I am working on Word or Excell and restart the screen (with a message that the driver stopped working and recovered successfully . If anyone can help me with this would be perfect  Thanks for your time

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I have a Flex 3 1480 that was purchased from Costco. with a 3 year warranty.I am having the same issues that alot of other people are having where the screen will go black out of nowhere.Yesterday alone it happened 12 times. (yes I wrote down everytime it happened) I have updated the bios and all other updates that were posted in a different post.The Flex is runnning the latest version of Windows 10 with all updates installed. I called tech support yesterday but got nowhere real fast. The lady did not speak very good english and what I did make out was her telling me to remove my ethernet card!! What can I do now? This laptop is useless now. Its only good for browising the net since I wont lose any work that way.I have lost to much work trying to use this laptop that I no longer trust it. Since Lenovo does not stand behind their products and come up with a fix I guess I will try to return it to costco. Hopfully a class action lawsuit arises as selling this junk is Fraud and I have been Scammed. I knew I should have stuck with Dell!

Answer:Flex 3 1480 Gets a Black Screen with Backlight On ...

Ever since the Windows 10 Anniversary Update, our Flex 3 crashes every hour. Unfortunately, Lenovo's customer service is just a faint shadow of IBM's former service. Every rep comes up with a different idea, and then doesn't follow up on commitments.

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Just installed Windows 7 on my Flex 4 1480. Found all the drivers, but need to make the touchscreen work. Tried to look up the HID input drivers for the screen, but havent had any luck. Any tip? Thank you in advance!

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Just got this really awesome Skylake system. While closing or opening the screen, I can clearly see the bottom corners of the screen brighten, as if the screen is getting pressure there. Is this a bad frame design? Do you think this will badly affect the screen in the long run? Thanks for any input.

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Hello,I have had this problem ever since I purchased the laptop.  The screen will go black/blank, but the backlight will still be on.  Can't do anything and have to turn off and restart.  It happens about once an hour or so.  Originally it happened less frequently/more when the power supply was not connected.  Now it happens regardless if the power supply is connected.  I also have text distortion on the screen at times.  I have tried to update display drivers/downgrade drivers, nothing has worked for me.  Really starting to get annoying.  Any suggestions?Thanks, Ginger4

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I'm also not happy with my Lenovo Flex 3 1480.
 
vertical black line on my screen not resolved by shut down power up.
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread in the proper forum.

Answer:Flex 3 1480 - Screen with vertical black line.

Sorry to hear of the problem.  I would recommend that you contact Lenovo Support for additional warranty service.
 
Lenovo Support - USA1-877-453-668624 hours a day 7 days / week

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I've had my machine for about a year and a half.  About a year ago, this started.  When the screen is in the position that I normally use it (of course) there seems to be a "dead spot".  The screen will flicker and/or go dark.  I can fix it by pushing or pulling slightly on the screen.  Thanks!!!

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I recently bought a brand new Flex2 14 from the Lenovo website. While using it i discovered that when i put the power setting for closing the lid at 'do nothing' and then close the lid, the display does not turn off and starts to flicker randomly. I thought this was a hardware problem but when I change the setting to sleep or shutdown, they work perfectly fine. I tried uninstalling and reinstalling the drivers but it has not made a difference, has anybody else who has used this laptop experienced a similar problem, if so do you have a solution? my laptop part number is 59423166 which can be googled to find the exact specs

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Just bought this laptop last week.  While setting up I experienced the screnn flickering with black blocks on the screen.  It stops if I reboot, but starts again randomly.  Is there a software fox for this? I have attached a video.

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Question: Flex 3-1480

Hello!1. I would like to know is it possible or not in Lenovo flex 3-1480 add more memory. It is installed 8Gb of memory, i know, that CPU supports up to 32Gb. Many scanning software show, that there are 4 slots for memory. When i opened back cover of the laptop, could found no one RAM memory =) As i know motherboard can support up to ?? 32Gb DDR 4 too.2. There are some problems when i try to the sleep mode, it wakes up at the same time. The same problem with hibernation mofe. Can somebody advice something with these problems?

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I have a Satellite M70 laptop and lately the screen goes either black, white and some other colors (no ghosting).

The laptop seems to run fine but I can?t see anything so the only solution is to turn it on and off. It didn?t used to do that.
I have updated the BIOS and the screen driver but still comes up.

Any suggestions?

Answer:Satellite M70 - Screen flickers and goes black, white or other

Have you tested an external monitor on the notebook?
This would be important to make sure if it?s a problem of the display and/or mainboard.
Check this!

Which driver did you install for the notebook? You should use the driver from the Toshiba website.

Good luck!

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I have been trying to determine the cause and correction for a Dell Precision M6700 laptop with an AMD FirePro M6000 video card.  If the system is turned off for a significant period of time (30 minutes or longer) the system boots and can see the LCD screen fine--articulate it back and forth, no problem.  About five minutes into use, it begins to flicker solid white before going and staying white.  Occasionally it will flicker normal, but then white again.
If I reboot, the screen stays white throughout the boot process.  If I connect an external monitor and toggle between the video output, I can see the screen on the external monitor.  I can do this even while booting and the screen is white, and see the boot process on the external monitor.
I have replaced the internal video cable (one site recommended) as well as the LCD panel (also recommended).  Short of replacing the video card or motherboard, what else can be done?  Given I can see the video on an external monitor, I am convinced changing the video card will correct the problem.  Given this works fine and at, I am wondering if heat related.  I made sure the fans were clear and heat sinks were both firmly tightened.

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My Asus x54l screen turns white and flickers I don't use it anymore because of this. THE STORY: one day I cracked it in a couple months later it started turning white and screens now it usually is just white I thought I just might need to buy a new screen but I'm not sure What do you think?

Thanks
 

Answer:laptop screen turns white and flickers

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Hello all,     I am strongly considering purchasing a Flex 4.  This model in particular:https://www.microsoftstore.com/store/msusa/en_US/pdp/Lenovo-Ideapad-Flex-4-1480-80VD-Signature-Editi...I know the processor supports virtualization, but I'm unsure if virtualization is enabled in the bios or if it is supported by the Motherboard.  Can anyone provide an answer so I can pull the trigger on this thing?  I need it as a lightweight mobile web development PC.

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Hello,Recently, I purchased Lenovo Flex 3 1480. I would like to install a second SSD (Samsung 850 EVO 250GB). Is it possible? Thank you for your help.Kind regards.

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Question: Lenovo Flex 3-1480

Need Some help to try understand what really went wrong. My Girl Friend was using the laptop good, This is just some months old. She left it on over night, the next day it had issues then when we finally got it to power on it would not start properly. It goes in to bios to ask to select the hard drive to start. All it does it come back to that same screen even if you try to boot from a USB drive it would come back to the screen to select boot option. Has any face such similar problem and wish to guide me to help rectify please. Or anyone with advice for such issue, will appreciate your tips.

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can some one tell me what the max memory willwork in the flex 4 1480 ?Thank you

Answer:maximum ram upgrade flex 4 1480

According to the Platform Specifications for that system, the maximum supported is 16GB max / 2133MHz DDR4, dual-channel capable, one DDR4 SO-DIMM socket. Lenovo Flex 4 (14 inch) Platform Specificationshttp://psref.lenovo.com/syspool%5CSys/PDF/Lenovo%20Laptops/Lenovo%20Flex%204%20(14%20inch)/Lenovo_Fl... Crutial Lenovo Flex 4 (14-inch) compatible upgradeshttp://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/flex-4-%2814-inch%29 Cheers,

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I have he flex 3 1480 with 8gb of RAM and have been told I'm maxed out (not happy)Is the 8gb soldered in?Can it be swapped out for more? 16gb?  32gb?If so, do you have a manufacturerer and part #? THANKS!!!

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My brand new Flex 4 1480 won't start. After plugging in the AC power, the battery status indicator light next to the power jack turns on and stays solid white. But when I press the power button, the keyboard backlight turns on then off again and the power status indicator light next to the power button blinks for 5 seconds before turning off. The screen stays dark the whole time. I have tried plugging in the AC power and leaving it overnight but the story is the same when I try to turn the laptop on the next morning. 

Answer:Flex 4 1480 80VD000AUS won't start

Hi Alikhlas99, 
 
Welcome to the Community Forums.
 
The hardware manual does offer power checkout guidelines (page21) that you can review.
You are not required removing the battery as per in-warranty troubleshooting so that you can simply call in technical support for a recommendation. Same thing if you do not have tools to check the adapter functionality.
 
Just to isolate the issue, status indicators itself can be a good reference (page29) for the tech support team to assess the issue. Try to illuminate the screen with a flashlight and see if there are traceable display. If still none, then try powering the system using the Novo Button (item2 page 63) if you have the same on then off symptoms then most likely you may need in-warranty repair.
 
Canada / US Hardware Support Team
877-453-6686 
English 24 hours/day 7 days/week
 
Hope this help answer your query.
 
Regards

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Laptop display turns off randomly, also sometimes the display fades to white, or the blacks on the display appear as red, or sometimes there are just weird line patters. The system is still on, occasionally putting the pc into sleep mode then waking it up can turn the display back on, but it usally just turns back off either immediately or after a few minutes.   In fact it just turned off the display and I am having to extend the display onto another monitor right now. This has been happening for months and putting it in tablet mode seemed to help, but recently it happens with such frequency that the computer is nearly unusable I have run diagnostics and it says everything is ok.all updates have been done as wellI have also tried disabling each of the graphics cards one at a time with no effect any ideas


























IMG_3028.JPG ?5424 KB

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Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

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I can access my wi-fi at first, but after a few minutes it says I'm not connected.   Then I have to reboot to connect again.   What is going on?

Answer:Lenova Flex 3 1480 does not stay conneted to wi-fi

Try the following. Right-click on Start, select Run, type:   powercfg.cpl   and then press EnterLocate the active power plan on your Laptop, and then select Change Plan SettingsSelect Change Advanced Power SettingsLeft-click on the plus sign by wireless Adapter Setting to expand, and then do the same to expand Power Saving Mode and make sure it is set to Maximum PerformanceMake sure to do so for both the while plugged in, and while on batter power plans.If still having issue, do the following too. Right-click on StartSelect Device ManagerLeft-click on Network Adapters to expandRight-click on your WiFi Adapter and select PropertiesSelect the Power Management Tab, and de-select the option to "Allow the Computer to power off this device to save power".Updating the driver for you Wireless Adapter would also be a good idea if not up to date, but I do not see anything released recently posted by Lenovo on the support site for the Lenovo Flex 3 1480.    Good Luck,

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Hi everyone, have a Lenovo Flex 3 1480 that is out of warranty (2 years old) and this week it started flickering when charging.  So I tried another charger, same thing, tried another battery... which actually is a higher charge and doesn't flicker from charging to not, but won't go above the % it was already on.  I've fiddled with tons of programs and googled the heck out of it.  Has anyone had a fix for this without replacing the entire motherboard? It also doesn't appear to charge when off. thanks!

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Has anyone had problems with the screws loosening from the bottom of their laptops and falling out?  I have a Lenovo Flex 4 and have noticed the screws are problematic.  I am going to call Lenovo and request replacements.  Hopefully, Lenovo will respond quickly and send them out quickly. 

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Greetings all, I am having issues with my SD Card Reader. I have a Lenovo Flex 3-1480, running Win 10 x64. Recently, I downloaded and installed the Lenovo Companion, and have used it to install drivers. It installed a Card Reader Driver - 10 [64]  V.4.5.0.6. Now, when I try to use my SD reader, I get an Unknown Device pop up in my Device Manager. When I try to update this device, it automatically locates a Genesys Logic USB3.0 Card Reader which promptly indicates is not intended for this platform [Code 28]. I am unable to install the driver at all. I can no longer use my SD reader, for anything, it just isn't registered with the system now. Please help or advise, I need that reader to work, I store just about everything on those cards. I have tried running the Companion, and it does not locate any more drivers, and also indicates that the system is running good, no errors. I have also tried using Intel Driver Update Utility, and still get nowhere. Has anyone else experienced this?

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Hi, I recently purchased a refurb Lenovo Flex 3 1480 model and I am starting to see problems with the display that others have noted on here.  It sometimes flickers on and off and occassionally completely turns off and will not come back on without a restart.   So in troubleshooting this issue I have upgraded my BIOS to version DCN32WW from DCN28WW.  This was more difficult than it sounds because for some reason the PC identified the older DCN28WW as the newer firmware.  I had to override the setting in the BIOS to allow it to install the "older"firmware DCN32WW.  Made no sense. The latest thing I am trying to do is update the Intel VGA 520 display driver to the latest version published on 7/16/16 ver. 20.19.15.4454.  I downloaded the installer from the Flex 3 1480 section of the suppport site. When I try to install it, however, it tells me it is not compatible with my device.  I have tried uninstalling the driver and then installing the newest one and it still won't install.  The driver currently on my machine is 20.19.15.4364.  Can someone explain why I cannot get the newest display driver to install on my laptop?

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I have a Flex 3-1480 Laptop running windows 10.  When I click on the Xbox app, I get this message "We are unable to sigh you in at this moment.  Try again later."  When I try to use Microsoft solitaire collection and it tries to connect to Xbox, I get "Sign in error" with the error code 1170000.  I can play as a guest.  I have tried following all the recommendations to fix this error code without success.  I have an Acer laptop running window 10 and have no problem getting to the solitaire collection either through the Xbox App or through the start menu.  The firewall settings on both laptops are the default settings.  Any advice? Thanks!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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the hard disk of my flex 3 (1480) was dead, and I need to install a new hard driver, but could not get a recovery image.. I tried the recovery media link: https://pcsupport.lenovo.com/us/en/lenovorecovery?linkTrack=Body:Box:RecoveryMedia but after I typed the S/N and submitted, it told me that "Cannot find Recovery Media for this machine." How can I do? Can anyone help? thanks!!

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Is this a "feature" of the ELAN touch pad?  Is there any way to get rid of it?  The beeping is really annoying.

Answer:Two Finger Scroll Beeps on Flex 3 1480

Same problem.  Started when I had my bluetooth playing music from the laptop and I was doing other work.  So I shut the bluetooth off and now it does it from the computer speakers?  Very annoying beeping sound.   It seemed to go away when I unplugged it?  Did you have yours plugged in?  Did you find a fix for this?  

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My laptop will not charge. Well, the charging indicator flickers, and when I try to charge it and get it working, the percentage will stay at the percentage it was when it started charging.  I had it plugged in two nights ago, while using it, and I heard a pop and saw the charger move in the outlet. That's when the problem occurred. I can't even use it, which is a problem because I'm in a high school where one to one is a thing. My warranty is expired, so please help! Any help or advice would be appreciated. Thanks!

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Hi,My Flex 4 1480 completely shuts off exactly after 5 minutes when running on battery. Works fine when plugged in.It shuts down even when running in the BIOS screen, which may point that it is a firmware issue.I have BIOS 2SCN23WW version installed. Tried updating to 2SCN24WW, but it always fails (no given reason).I's apprecaite any recommendations on the BIOS update or the shut-down issues? Thanks 













Solved!

Go to Solution.

Answer:flex 4 1480 shuts down after 5 minutes when on battery

Hello SupernoveThanks for using the Lenovo forums.If this happens in the BIOS screen, then I believe this would indicate a hardware issue instead.
 
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.(If the battery is internal, please just skip the remove/replace battery steps.)1. Turn the unit off2. Remove the battery and the Mains adapter3. Press and hold the front power button for 30 seconds4. Replace the battery and the Mains adapter5. Turn the unit on as normal If that does not work, attempt a factory reset on the unit, this would confirm if this is a hardware issue with the unit.
Note: Please back up all your data as running this reset will delete any data on your machine1. Turn the machine off and press the recovery button which is located usually next to the power button. If you have a desktop machine you will need to power the machine back on and keep tapping the F2 key. 2. Use the arrow keys and press enter on system recovery. ( Desktop users can skip this) 3. Select ?restore from the initial backup? and then ?Next?. 4. Click ?start? and accept the warning messages. Length of time can vary depending on the speed of the machine.
 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
 
Hope this helps, let us know how you get on.=======... Read more

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I bought this laptop from Costco just one year ago, yesterday, when i open the laptop cover, the cover corner is broken, my Warranty has just expired ( on 02/28/2017) , very disappointed, I have been Lenovo user for long time and trust the products quality, but this time , i am very disappointed and don't know how to fix this issue. I am not able to upload photos because the size of the file, verify frustrated... looks plastic cover is blow up from corner .   

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I purchased a Lenovo Flex 4 1480 about a month ago and just recently made the transition from my old laptop. I love this laptop but I am encountering some speed issues with it. Some apps are taking a while to load, but what is the most frustrating is using the web. Web pages on all browsers are taking somewhere between 8-10 seconds to load, and with this machine running a Core i7 7500U processor with 8 GBs of ram, I know this is not right (my old laptop loads pages much faster than this!!!).  I was wondering if this is just some driver problem or I should bring it back to where I bought it since it is still under warranty. Any input would be great! 

Answer:Lenovo Flex 4 1480 Speed Issues

Hello KKHTThanks for using the Lenovo forums.Try to download the WiFi and Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
Have you by any chance installed anything that could potentially be interfeering with the system operations? Recent update perhaps.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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LENOVO Flex 3 - 1480 I recently uninstalled Lenovo Accelerator Application and now my device is slower and less efficient than usual.  Major Problems If my notebook's screen is not being used for more than two minutes, then my notebook glitches out (meaning that I cannot operate it) and takes another two minutes to un-glitch out (meaning that I can operate my notebook again). For example - leaving my mouse cursor on the desktop for two minutes  (malfunction example), watching a video or movie (non-malfunction example). A few other low end apps and games not downloaded from Windows Store either does not operate at all or is EXTREMELY slow. For example -  Broforce (a low end game that is now extremely slow), Adobe Flash Player (an application that does not work at all now).These problems weren't there before but now they are really bugging me. What I tried  I downloaded Adanced System Care Pro (the paid version) and OneKey Optimiser (by LENOVO).These aplications only heped me a little but the major problems are still there My Request Please give me a replacement application in place of LENOVO Accelerator  Application. Any other solution are also welcome A VERY BIG THANK YOU TO EVERYONE WHO HAVE, ARE AND WILL CONTRIBUTE TO THIS DISCUSSION

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My daughter has a Flex 4 1480.  She has been having intermittent display problems for a few weeks however failed to mention it to me until now.  Ironically her warranty expired two days ago!  The display will often go black after start up or if put in Flex mode.  At times she claims she'll get red, green, yellow on the display. I am unable to contact Lenovo support because its out of warranty.  Anyone have any suggestions to how I go about communicating/online chatting with support to id the problem?  Unsure if it's a hardware connection or not.  

Answer:Flex 4-1480 Intermittent Display Problems

Hi sxenakis,
 
Welcome to the Community Forums.
 
Since it was just two days for its warrnaty maybe you can try calling sales team 1-855-253-6686, option 2 Monday ? Friday 9am-9pm EST and check if post warranty extension can be considered. 
 
Otherwise you may want to call technical support at 877-453-6686 to check if there is anything that they can extend on your behalf. Having an open communication with the tech team may provide you options for consideration. Everything can be worth a try before we start opening or loosening in the panels and screws.
 
Hope this helps.
 
Regards 

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Hello, Hope someone can help with this issue: all usb ports stoppped on Flex 3-1480 running Windows 10 64-bit. Tried several attempts to re-install driver, regedit, delete drive, auto discover driver  - all attempts fail. Also, tried restore point - did not fix. In addition to usb ports stopped working - touch screen is not working either. All drivers are supposed current (at least when i scan for changes; Windows 10 was updated after problem started (so that rules out drivers and operating system) Microsoft Management Console - Event Viewer shows USB Root Hub (xHCI) problems - all during the times attempting to resolve.However, around time of initial failure - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff802e80a9e8c, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 2ea1e93b-3f55-4d1b-b11b-1cd80d6a944d.. Minutes before memory dump - The driver \Driver\USBHUB3 failed to load for the device USB\ROOT_HUB30\4&b338d6a&0&0. - (appears as a warning) With the warning is an informational:The description for Event ID 26 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the eve... Read more

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My laptop will not stay powered on, it will start up but then the fan will kick on really loud and turn off, won?t stay on for more than a minute. No way it can be getting over heated as I have it sitting on a desk and hadn?t even been using it for a minute before it started doing this. Need to figure out how to fix this issue. The computer is less than 2 years old. 

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About three days ago my Flex 3 1480 stopped charging its battery. This message appears above the taskbar battery icon:  ?0% available - plugged in, charging."  The computer now only comes on with the ac power adapter plugged in. I have used another adapter (identical specs) with the same negative result on my computer.  My adapter works fine on the other computer. These are fixes recommended at various internet sites that I have tried without success: System restore to a point several days before problem appeared.Uninstalled both battery drivers in Device Manager and restart reinstalled - three times. The battery is internal so I would like to fix without having to remove the battery if possible. Resetting the battery and resetting the bios are on-line recommendations that I don?t really know how to do safely. In searching the Lenovo site, I have been unable to find this problem addressed. The Lenovo Vantage Hardware Scan shows all in good order ? the battery itself is rated Good. The Flex 3 is 2 years old and is now out of warranty. Any help to correct and get the battery charging would be appreciated. Thank you, GB

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I have a refurbished Latitiude E5540 that recently went out of warranty. While using it last night, my screen began flickering, the colors changed, the text looked blurry and multi-colored (almost like double vision) and the screen faded to a greyish white and became blank. I turned it off,tried to log back in but the screen was still a greyish white.  This was the first timme anything like this has happened.
To get it working normally again I  had to unplug the power source,remove the battery and press the on/off button to discharge the laptop. When i installed the battery and plugged in the power source I was able to log in normally and use it without incident for a while but the same issue happened again and I have to go through the same process to get it working again.  
Since last night, every time I use it the same problem happens.
Can anybody help or provide me with assistance with this issue

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Hi, I have a lenovo flex 2. Currently when I am trying to turn it on, a white screen immediately shows up and it is stuck there. Anybody know anything about this problem?

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Hi, my screen is lit when the machine is started up, but there is no start menu etc., just nothing. The battery is charged and the 'on' switch at the side has a white light but nothing on screen.  Any help appreciated.

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I purchased a Flex 3 through the Lenovo site for a black friday special and have been having severe problems with it ever since. I'm really at my wits end with what to do with this machine. Sporatically, my physical keyboard and trackpad will stop working and the issue can't be reset until I let the unit battery drain and die. This is no way to use a laptop. I can not figure out a triggering issue for it, it happens randomly.  I have called the tech support hotline 3 times and tried chat twice and no one has been able to help me resolve this issue. The tech support personnel have been extremely unhelpful and have talked over me when I attempt to explain what is going on, and refused to transfer me to another associate or escalate my issue to a supervisor. I feel like I was sold a defective unit.  What can I do? 

Answer:Ongoing issue with Flex 3 1480 Model 80R3

If it helps, when this happens, my fan runs constantly. The air coming out is not hot. 

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I recently brought a Lenovo Flex 3 1480 model (Windows 10, i7-6500U Processor). Everything worked fine except the Wifi which was extremely slow(2Mbps). The Dowload speed for my other HP laptop that was 20Mpbs!. However when i connected by flex 3 machine to the LAN cable, it was able to give me 20Mbps download speed. I decided to get my laptop replaced. I got my replacement laptop yesterday and it has the same exact Wifi problem.  Troubleshooting steps that I tried:1. Updated the network card drivers2. Uninstalled and reinstalled the atheros driver software Is anybody else facing this issue? Please let me know if there are any solutions for this problem.

Answer:Flex 3 1480 Wifi issue: Extremely slow! Please help

I'm having the same exact issue. I know it is a hardware issue because the problem persists after I reinstalled drivers, and even the OS. I ruled out router issues because my other wireless devices function just fine. 

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Even though my phone and all my friend's phones and computers are detecting several networks around us my computer just stopped detecting wireless networks.I connected a cable and thank God it is working. I checked the System and the driver is ok, I unistalled it and downloaded the latest driver and reinstalled it, then I deleted the driver and let windows install it and still nothing.PLEASE HELP.How come am I supposed to have a notebook without WIRELESS????HELP!!!!!!!!!!!!I got this computer on DECEMBER!!!!!!!!!!!!!

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I recently bought the Flex 4 14 inch laptop and I noticed that the fan on the laptop loudly is always running, even when I'm merely browsing through the web. In task manager my cpu usage is usually 5~15%. Is there anyway I could get the laptop to be quieter?

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Once my computer goes into sleep mode i can't wake it up without turning it off and then back on again which takes awhile to reboot. 

Answer:Lenova Flex 3 1480 goes into sleep mode and won't wake up

Hi there, Kitie             -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Try this:
Device manager 
Lenovo FHID Device open UMDF HID minidriver Under the power management tab  Uncheck box that allows the computer to turn off the device to save power
 
Update us how it goes.
 
 
 
 
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

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I just purchased the Lenovo Flex 3-1480 yesterday.  So far so good in my initial observation of this 2 in 1 laptop. Except for the wifi. We have the AT&T gigapower speed with the Pace router with 2.4 & 5 ghz wifi dual modes.  I checked with AT&T and they advised that different devices can have different speeds if the hardware or drivers are old or not up-to-date.  AT&T has stated that everyone won't get 1ghz speeds (disclaimer says up to 1ghz).  So, I have another Lenovo 540w laptop that I use for work and it is getting 330 mbps download speeds for the 5ghz wireless and 500+ mbps download when connected with the ethernet cable to the router.I connected the Flex 3 directly to the router with the ethernet cable and tested at speedtest.net and received 320 mbps download speed.I went to speedtest.net and ran a test on the wireless and the best I could get is 30 mpbs download speed.  I noticed that the flex 3 would only connect to 2.4ghz.  When I tried to connect with 5ghz, I received and error that it would not connect.  So I searched on the Lenovo website for updated wifi drivers and found newer drivers.  My current driver was for Intel AC-3165 dual band wireless adapter version 18.12.1.2 date 7/29/2015.  I dowloaded and installed version 19.10.0.9 date 9/28/2016, rebooted and saw some improvement. I was finally able to connect to 5ghz mode and the latest speed test was 89 mbps download speed.    So I started... Read more

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My new Flex 3 recently displays a white screen and nothing else. The mouse works but I cannot get anything other then the white screen. No task manager, no restart. Nothing.

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I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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I received a brand new Flex 3-1480 for Christmas and have had several technical issues with it. First, the touch screen only works about half of the time when I turn it on. When I restart the machine, it sometimes fixes the issue, but that's not my main concern. The biggest issue is that it will not wake up from sleep mode. This problem began back in February (6 months ago) and has not been resolved. I called Lenovo support on 6 or 7 different occasions, each answered by a different technician who assigned me new case numbers. They all tried various things (BIOS, hardware, screen brightness, drivers, etc.). These solutions all worked for a few days, maybe a week on occasion before the computer when back to not working properly.  The computer was sent to the repair depot back in April to be fixed. When I got it back, it worked properly for 2 days before reverting to the previous sleep issue. At that point, I called support again, tried more fixes (none of which worked). I got fed up and tired of those solutions at the end of May, when I called and told them I wanted this escalated. I was assigned Crystal as a case manager. She has been absolutely abysmal and non-responsive, but looking at this forum and online I see that she is always like this - I am surprised she still is employed and just goes to show how terrible of a company this really is. This is my first and last Lenovo machine and will recommend people NOT purchase Lenovo when they are looking for produ... Read more

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My Flex 14 1480 is a week and a half old when the system update application prompted me to update my BIOS. As i recall it wanted to update my bios from 1.04 to 2.0 I clicked yes, and the bios update ran and initiated a restart of the computer. Unfortuatnply now my computer does not start up and i am greeted to LEDS being on but a black screen without a lenovo logo.  I then tried to go on the Lenovo website and for the bios version that i just installed, there is no 2.0 version listed, specifically 2SCN20WW. There are no bios updates period. Was this update pulled, and if so what can I do to recover it so it boots again.  http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Flex-Series/flex-4-1480?tabName=Downlo...  thanks

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Hi im trying to flash my bios, I need either the wps file or the iso file please help.

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I found the exact issue and after posting it to another thread it fixed others computers too, so here's the solution. At first I thought it was a screen issue, but if I pressed firmly on the screen it would start working for a little before I had to do it again. I took the back off of the screen and base and after a long period of time wasted and wires wiggled, I found it was where all the wires from the screen combined into one big black wire right by the fan (I know I should have taken pictures but its pretty obvious once you take the back off). After pushing it firmly back down, as it was held by a good amount of black tape, my screen has came right back to life and no problems since. I know Ill have to do it in another 6 months, but whatever needs to be done to get through school, right? Just go pick up a 2 dollar screwdriver kit for electronics (the super small bits) and take the back off of the keyboard/base and push that wire firmly back down and youre set! (Don't reset your PC, microsoft logins are not as easy to fix and take even longer to get all apps back and working!)

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I have a LeNovo Flex 3 1480 [80R3] for about a year with zero problems. The only modded thing is a Sandisk 480gb SSD drive, with a Windows 10 installation from scratch, installed in the very first day I bought this machine. I was running Windows 10 version 1607 normally, and really enjoying this machine, but since last week when I was booting up, the machine freezed at bootscreen (the one with the lenovo logo) and then restarted showing the message "Preparing Automatic Repair" that took almost a whole day to pass. The repair never happened and I had to use the option to reset windows maintaining my personal files. After this everytime I boot up, windows 10 take up to 10 minutes to boot, and my keyboard and touchpad won't work, leaving me with only the touchscreen option. I've been through a lot of different solutions attempts:- Upgraded BIOS to the latest version (Lenovo colored logo at bootscreen)- Uninstalled KB and Touchpad drivers manually and reinstalled with Lenovo provided drivers, and also repeated the procedure with Windows Update drivers.- Disabled the fast startup option- Done the 15s procedure with the power button- Deattached the battery plug for some minutes and reattached- Checked (unplug and replug) both KB and Touchpad flatwires- Reinstalled the latest Windows 10 version 1703 from scratch None of the solution mentioned above worked for me. KB works perfectly in BIOS, and even when booting up I can change de backlight settings usi... Read more

Answer:LeNovo Flex 3 1480 - Keyboard and touchpad issue after Windows 10 boot up

Adding some info after some new research.Will try other 2 slightly different options:1) 15s power button trick with battery and charger unplugged2) Installation of LeNovo provided Intel ME drivers, read some info that it might interfere at the keyboard and mice functionality. Actually I'm running Windows chipset provided drivers.But still in doubt, which available driver should I install? There are 2 available.1) Intel ME Driver 63.6 MB Windows 10 (64-bit) 11.0.0.1176 - Release 30/8/20162) Intel Management Engine Interface Driver 81.5 MB Windows 10 (64-bit) 11.6.0.1015 - Release 29/11/20163) Both drivers, in release date/version ascending order.

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I have a Flex 3 that is only 4 months old and notice that even when the laptop is totally off (powered down, no lights on, not hibernate or sleep) after a day or two the batter charge upon bootup has gone down significantly. I am talking a reduction of say 40%. I am under warranty and I have to run this "Battery gauge reset" routine and do a few other checks before they replace the battery.  Although I can't imagine how looking at windows power options can impact what the battery draw is while the unit is OFF and windows is not running....but guess they have to go through their script. Anyway my question is on this Battery Gauge reset.  I have read things where this takes all night or something and people have to turn sleep mode off on their laptop? That is not in the official instructions so for those that have had this issue or run the reset do you just "press the button" or do I need to make sure the laptop stays awake.Also, what is it actually doing?? Is this type of battery drain a known issue?  To me it sure seems like just a bad battery....Thanks,BJBBJB

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I have a Flex 4 1480 Signature Edition ideapad 80VD0007US and I'm trying to update the BIOS via the System Update utility.  When I choose to install the suggested update for the BIOS I get a message stating that this BIOS is only for "510S14IKB 310S15IKB YOGA 510-14IKB YOGA 510-15IKB" - none of which is my machine I'm pretty sure.  What can one do to find the correct BIOS and update it if the System Update utility doesn't give you the correct one?
 
The Lenovo Settings utility says that my BIOS is currently: 2SCN23WWV2.03
 
Thanks for any help!
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Flex 4 1480 - Incorrect BIOS in Lenovo System Update utility

Welcome to the Lenovo Community !
 
Sorry to hear of the difficulties you are experiencing.  The warning message you are receiving during the update is partially correct.  Your model should have been included in that warning since that BIOS update covers all the models listed.   Here is a full description from the BIOS update's README file....
 
Flash BIOS update - Flash from Operating System version for ideapad 510S-14IKB, 310S-14IKB, 310S-15IKB, Yoga 510-14IKB, Yoga 510-15IKB, Flex 4-1480, Flex 4-1580Version 2SCN25WW(V2.05)Applicable OS Win10
 
I would try the upgrade again and click to proceed.  Otherwise here is a direct download link to that BIOS upgrade from the Lenovo Download Library for your model....
 
http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/FLEX-SERIES/FLEX-4-1480/downloads/DS...

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Hi all,
 
I've had a search on the forum for the same issue but there doesn't seem to be any issue exactly matching this, so posting.
 
I bought an IdeaPad Flex 14 about 9 months ago. It was fine up til about 6 months ago.
Then it started to boot to a white screen everytime it's switched on. It doesn't matter if that is from Shutdown, hibernate or sleep.
As soon as the power button is pressed, there is a white screen, there is no booting information or Lenovo logo first, just straight to a white screen.
 
If connected to an external display (TV or monitor) then the 2nd display will show what you would expect: boot information, Lenovo logo, windows login. When you get to the desktop, everything as expected and all apps working.
 
You can also change the display settings to duplicate and the laptop display will change from white to windows desktop and the external display remains on desktop (so duplicate working fine).
If you change to extend, also working as expected.
Unplug the HDMI cable and back to white screen on the laptop.
 
I've noticed when you go into display options that the laptop seems to think that the laptop display is the 2nd display. I.e. if you click identify, the external display flashes a "1" and the laptop flashes a "2".
It's possible to change all this so that it's the other way around (laptop display now shows "1").
You can now unplug the HDMI cable (assuming you are on either the duplicate or display PC only option... Read more

Answer:Flex 14 - White screen - Laptop doesn't recognise ...

Not likely a general firmware flaw as I've not seen this discussed before. Unless reflashing the bios helps (so you have a corrupted bios) or resetting the firmware to factory default settings then I fear a hardware fault. Sounds like something to do with the screen rotation mechanism as connecting a second monitor as the primary will force landscape rotation (simply disabling rotation may have an effect, may not). Thing is, this is happening before even the bios is fully engaged so it feels like a problem with the hardware mechanism/detector. Do try imaging the drive then restoring to factory install. Just in case it is the UEFI boot mechanism getting messed up. This is just my thinking. I may, of course, be very wrong. This is where I would start to work it out from though.

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I have 8 Flex 4-1480s, and all of them are showing the same issue. Before the Windows 10 creators update, they were all great. However, after the upgrade to creators, and then confirmed again after fall creators, the SSD speeds have tanked. I have verified this through both hard drive speed tests, and specific applications are orders of magintude slower then other systems with similar specs. The easiest test for this is to download the latest Arduino IDE from the windows store, and compile an empty project. On a fully working system, this should take less then 10 seconds. However, on these systems specifically, this takes about 4 minutes. I can observe the same thing compiling a simple C++ program using Microsoft Visual Studio. I tried contacting support, and the only suggestion from them was to perform a refresh, which we have attempted multiple times, and this does not help. Has anyone else seen this issue, or have a suggested fix? Tried reinstalling from fresh, checking all the page file settings, making sure the hard drive does not shut off, and many other things. During this whole time, task manager shows disk usage as 0.1%, and I've never actually seen it go above that number in all my testing.

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 I bought my Flex 3 1480 last November, but had to ship it out to get it repaired for a faulty hard drive in early January. When I got it back in late January, it's worked fine up til now when out of the blue it started having problems playing video. If it's set on HD or higher quality, the video will stutter and the audio will not only stutter as well but produce extremely staticky clipping as well. This happens if I'm playing any video anywhere, be it on the internet on any browser on any site or just playing local videos from my hard drive. The audio clipping also occurs when I'm just playing my music on Groove Music. The audio and video clipping mostly happens when a page is loading or if I'm multitasking at the same time they're playing, it's almost as if the computer isn't utilizing all of its RAM, but I'm not sure.
 
In general, performance has degraded as well. Everything is a bit less snappy than before under situations where a lot of RAM is utilized. Gaming performance (not graphically intensive) takes a hit too, although not to the point where it's unplayable.
 
Help! Does anybody have this issue, and is there any way to fix it? Does this seem to be a hardware related problem or something I installed? I'd rather not do a factory reset since I just got this thing back from the repair depot and I just loaded all of my stuff back on it.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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 So I was in this website (dashboard.zopim.com) for working purposes and whenever I get a chat request there's a sound and somehow my computer stopped with the sounds. I restarted the computer and there was a mute symbol in the audio, and I got really surprised when I tried to unmute it and got a message like "there is no audio installed" . I went to the system settings and saw that 2 icons - Intel High Definition DSP and Intel High definition display audio had a yellow mark. I went to Lenovo's website and downloaded the driver and it didn't work. Then I found some instructions on microsoft's website. It worked but then I had to use the site again and... Not working! I made it work again but now there's a delay. Sometimes there's no delay on the sound and sometimes there's about 5 sec. Please, help!!!!!!!!!!!!!!

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My computer screen is flickering blue, pink, green and sometimes white. How do I fix this?!

Answer:My computer flickers blue,pink, green and sometimes white

Hi there , Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your display on your All-in-One is flickering colours. I am happy to assist with this. Firstly, please post the full product number for your computer. See the following, if you need help with that information. How Do I Find My Model Number or Product Number? Are you still able to see the desktop when the computer is running despite the flickering, or is the screen completely obscured as the colours are solid?  If you can still read the display, you should try hardware diagnostics. HP Desktop PCs - Testing for Hardware Failures (Windows 10, 8)  Let me know the results. If you are unable to read the display at all, I would suggest contacting phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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Sometimes I have flickers of the screen [turns white then back to normal in a sec] BUT that's only sometimes when it freezes or something.
& Another thing is the cursor flickers with a drop shadow of a ugly color to it. [Not sure how to explain that] BUT i need help to know why this does this.

& How do I know if my computer is good to run a game on it.

PLEASE help me.

tia08.
thank you.

Answer:Screen Flickers & Cursor Flickers.

Please provide more information about your system. We'll need, at a minimum, the exact make and model in order to start even trying to figure out if it's capable of which games. Also, please include the version of Vista that you have (Basic, Home Premium, Business, Enterprise, or Ultimate).

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Hello,

I will attempt to describe this problem , starting with a picture.
pic 1
pic 2

Everything becomes white, with grey blocks , and nothing is displayed properly.This problem occurs every couple of hours, to which i respond with a restart. Everything i click ( while in the crash situation) becomes "bugged" as well. The one thing i can do is Ctrl+Alt+Del which opens a normally looking menu , however, starting task manager doesn't work, logging off/in also does not fix it. How do i fix this.To my best guess, the problems started after i installed some games, which i no longer play and uninstalled , but it might as well be something completely different.

Here is also a youtube video of what the situation looks like :
Win7, Visual Bug - YouTube

My specifications are Win7 Ultimate x64, Acer Asire7740, Ati Radeo mobility HD5470,
i use Google Chrome , i have all functioning drivers , updated Windows, and Microsoft Security Essentials is OK.

Answer:Windows visually crashing. Screens becomes white/gray and flickers.

3 things:
1.) Replace video cord to monitor. vga-dvi-hdmi
2.) Monitor is dying: Try another monitor
3.) Graphics card in the pc is going, get a new graphics card.

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Hi,
I just got a problem with my laptop. It seems like there is a loose connection between my screen and the light emitting diodes: Only got white stripes, a mirrored screen, a white screen or a flickering screen right now so i can't even move my mouse cause i don't see anything.
Some pictures: [1|http://tinypic.com/r/11ae96t/5] [2|http://tinypic.com/r/2qkmesi/5] [3|http://tinypic.com/r/2jb7jmu/5] [4|http://tinypic.com/r/fkwbhj/5] [5|http://tinypic.com/r/2q2lbpv/5]
Thanks in advance.

Answer:Satellite C660 - White stripes, mirrored screen, white screen

This hardware related issue should be checked and repaired by authorized service provider. Notebook must be disassembled and checked.

Is your notebook still under warranty?

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So I recently updated Intel HD graphics to the latest version.I had some issues with Windows update installing an update and it was stuck installing. I tried to fix it using System restore.After the restore, the lenovo logo showed up and loaded, then a black screen showed up. After a while, Lenovo veriface (I use them to login) showed up but it was flickering/flashing.( The camera was also blinking). After it verified my face, I couldn't see anything it was full of black screen, if I closed the lenovo veriface, it wouldn't show the windows graphics interface.I tried to press F8, shift +F8 in the beginning , nothing seemed to work.I could open UEFI bios settings by pressing f1 though. In that, I tried to change the graphics to UMA, it also didn't work. F10 also worked, it opened windows boot manager but it only displayed my hard diaj.I have a lenovo g50-80 with windows 8.1 64 bit.I think by reinstalling the Intel HD graphics, it could be fixed but since I couldn't login in normal boot or safe modePlease help!













Solved!

Go to Solution.

Answer:After system restore, screen flickers on welcome screen with black screen and no safe mode

hi Aashib,
 
Welcome to the Forums.
 
From your observation, it looks like the System Restore didn't completely pushed through the restore point that you've chosen.
 
Can you try the following:
1. After logging in via Veriface and getting a black screen, press the Ctrl+Shift+Esc key (this should open Task Manager). If the Task Manager window opens, try one of the following:
  a. click on File > New Task (Run...) and type rstrui to open System Restore and try to choose a different restore point.
  b. If there are no other restore points, type explorer instead and see if you get the desktop/metro screen then perform a clean boot and observe.
  c. If nothing happens after typing explorer, type msconfig, navigate to the Boot Tab and Tick on Safe Boot (minimal) then hit OK to restart. Once the machine boots into Safe Mode, perform a clean boot, untick Safe Boot (minimal) under msconfig and observe the machine in normal mode.
     - Link to picture
 
2. If Step 1 doesn't work, try to Enter the Push-Button Reset (PBR) mode - this is like a recovery environment to restore the pc from a previous working state. To do this, hold the power button while Windows 8.1 is loading up ---this is where you see the spinning white dots (you may need to do this 2-3 times). If successful, you should be able to see an automatic repair screen to repair the damages system files. If it fails, ... Read more

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White spots on Lumia 640xl Dual Sim screen, I have noticed two small spots as of now, I visited the service centre here in India no replacement screen available before a month, I was wondering what should I do should I ignore this issue . I'm worried it might guess worse if I continue to use like this only, someone with a similar issue please help me out on what I should do.
Ive read a similar about a similar issue with Lumia 1520, Can someone please tell me what causes this.
I really take good care of my phone. This is my first Lumia and am very disappointed with this issue.

Answer:White spots on Lumia 640xl Dual Sim screen,only visible when on a white/light background

Originally Posted by WPCentral Question I visited the service centre here in India no replacement screen available before a month in a month replace screen, problem solved
if Microsoft make 1.000.000 Lumia 640, it is normal that some device have defect, that's why Microsoft give you warranty

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Hello everybody. I own a Zbook, and today a small white dot appeard on my screen. Is brighten then his surroundings and it can be perfectly be seen on the white background. Is quite annoying. Anyone knows a cure for this? my notebook is under warranty, but i still i will prefer if i can fix it somehow whitout changing the display. Thank you

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My Hp pavilliin g7 series laptop running windows 7 home starts up with white screen and no beeps or sounds . Started freezing on Hp logo screen last week only sometimes. Id turn off and it would work on second try. About a year and a half ago I used laptop to preview windows 8. And after I reinstalled windows 7 it has been acting funny. Ie freezing and louder fan noise. I did recently update the bios and a pci device driver that never installed. But now it has white screen this morning. I shut off and powered up and still white.
I took off battery and pressed power for 10 sec plugged back in and still white. Still no noise.
Any ideas?
 

Answer:HP G7 17" screen starts up white and stays white

Try attaching an external monitor and notice what it displays...
 

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Computer covers whole screen with either white, or white with black, and blue stripes. Multiple times a day.?
This computer was bought in 2005, (HP Media Center PC). Within the second week this freezing(it freezes, and the screen has a white or white with black and blue stipes) occured( yes second week, my brother was uninformed and thought it was normal and didnt return it. It happened often enough as to save anything you were working on every ten to twenty minutes on a bad day. It settled and slowly became less of a problem, then stoped. One day he got a virus and had to restore the computer, the freezing started up again. same as last time, it settled then stoped, a month later, i recieved this computer as a hand me down, as my brother went to college and got a MAC. That was in mid summer of 2008, a week and a half ago, i got a huge virus, i restored my computer, and the freezing started up again, after not doing it once for over a year. It has gotten as bad as freezing every 30 minutes some nights. And earlier today it froze, i turned off and on my computer, went down stairs, and when i came back it was frozen again. I had not even used and program. Please help if you have any idea whats wrong!
Things to keep in mind...
-It only happened after the computer was restored, or bought(ish)
-Its not a normal freeze where you see the programs on the screen still, the screen goes completely white, or white with black and blue stripes.
-4 years old

Thanks!

Answer:Screen Freezes and turns white or white with stripes

Then maybe it isn't freezing at all. Maybe there's a problem with your monitor, vga cable, or video card.

Try a different monitor/cable and see if that changes anything. If it doesn't, then try reseating the video card--if any--and if that doesn't work I suggest getting a cheap one from someone's old pc at least to test with.

Installing a new video card can be complicated, but google search for a guide or follow the setup instructions for the video card to the letter and you'll have no problems.

Let us know what's going on, we love to help here... it's like an addiction, but we can stop anytime... really we can.

Welcome to TSF. I know I come off a bit strange, but most of the people here are friendly... and nowhere near as messed up.

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I have the same problem. When turning on the laptop screen goes to white, I can hear windows starting but cannot see anything. I connected it to an external monitor, which will only display once windows has loaded. I then took the whole laptop apart and discovered the LCD cable was frayed due to a faulty laptop hinge. I replaced the cable and it was the same, just white. The problem I think is with the motherboard and the intergrated video card. Upon taking the whole thing apart I noticed that where the video card plugs in is right where the heat sink is and the cooling fan which gets exceptional hot. I figure it has fried the board to the extend the monitor will not work where it is plugged in, but the external monitor will work but only when windows boots. So sad to say because of the the heat this laptop puts off and if you have it sitting on your lap or bed or anywhere else that it cannot cool properly it has over heated and you will have to get a new motherboard.

Moderator note: Moved from this thread - http://www.techspot.com/community/t...up-white-and-stays-white.199331/#post-1375196
 

Answer:Laptop screen starts up white and stays white

"I connected it to an external monitor, which will only display once windows has loaded"... This is normal behavior because the video signal to the external monitor is not sent until Windows loads. If you can see normal video, the motherboard video chip is good
 

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Hello, I'm having a really annoying problem, when i boot up my laptop, I see a couple of white spots on my screen and a white line from 2cm and a couple mm in width. I also see this when I'm working on a darker background. Is there a way to fix this problem? Or anyone with the same problem? greetings

Answer:Lenovo y50-70 4k screen white spots and a white line

Hello. I have the same problem. 4 white spots which clearly seen on the dark background. Have you fixed it already?

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Hi. And thanks for reading this post.
 
Description: Windows 7 Starter (netbook) loads , desktop is visible for about 30 seconds, then is taken over by a white screen with a submit box on the right bottom portion of the screen. Other than a one-line warning that says "You have 30 seconds to connect to the internet," there are no other messages or directions. I suspect it is some type of flawed ransomware, with an intelligent, very well-hidden code.
 
From a USB, using command prompt, I've tried several dozen malware scanners including HitmanPro and MalwareBytes without success.
 
The computer was infected on 11/18/15 and the virus seems to have deleted any previous restore point(s).
 
The white screen virus locks up Safe Mode and Safe Mode with Networking. The white screen also launches when trying to use explorer.exe or opening up notepad to save a file to the desktop. Tried to use a new user account to bypass the virus, but the white screen locks up the new user account in the same way.
 
Safe Mode with Command Prompt works.
 
I am thankful to be here for some professional help and look forward to the learning experience.
 
I followed Bleeping Computer's directions and uploaded the relevant logs from a recently run Farbar scan.
 
Thank you in advance for any assistance you can provide.

Answer:White Screen Virus - How to Disable White Pop-Up Screen?

Greetings RecycleZone and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

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Hello everyone,this is one of the longest unsolved threads in Lenovo Forum. To keep a summary of the posts for new victims (as suggested by PDG in page 23, edited by me): Bottom line:  This is a video driver problemIf you have XP and can, roll back to 4450 (I currently run with 4860 in XP without problems)If you have Vista you are basically screwed.  No one has posted any link to a functioning V32 driver.You can find a link to a backlevel XP driver on p.21 or thereabouts.{Windows 7, Linux} may or may not help. (no problems for me with Ubuntu 8,9 currently)LENOVO WILL NOT HELP.  Don't waste your time.  Lenovo will say its a hardware problem because that's all they know and charge you big bux to do basically nothing when you ship them your PC.This is the original entry:  Hi,I always stay at the current level of available drivers with System Update.In the last days the screen starts to flicker / jiggle once in several minutes until suddenly the whole screen turns black and can't be reactivated. I then put the X60 into standby and it wake up right after. The screen is then turned on again...Its a 1706-AA7...I rolled back the graphics driver to an earlier version, didn't help. Does it look like some faulty power management? Or a potential HW issue?dspUPDATE: this time the screen was totally light blue... same workaround: standby -> wakeupUPDATE2: I removed the driver completely and installed it manually from the driver matrix page. It took a c... Read more

Answer:X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

 Bottom line:  This is a video driver problemIf you have XP and can, roll back to 4450 (I currently run with 4860 in XP without problems)If you have Vista you are basically screwed.  No one has posted any link to a functioning V32 driver.You can find a link to a backlevel XP driver on p.21 or thereabouts.{Windows 7, Linux} may or may not help. (no problems for me with Ubuntu 8,9 currently)LENOVO WILL NOT HELP.  Don't waste your time.  Lenovo will say its a hardware problem because that's all they know and charge you big bux to do basically nothing when you ship them your PC.This is the original entry:

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My new Toshiba Satellite P870 Starts with Screen Flickering 1,2 or 3 times with every start, exactly AFTER Toshiba, Leading Innovation Logo starts.

Anybody can help?

Thank You In Advanced!

Answer:Re: Satellite P870 - screen flickers for some time after Toshiba splash screen

I don?t know how it looks like but something like this should not happen. If you have brand new notebook contact your local dealer as soon as possible, explain the situation and ask for replacement.

If you are not happy with your product you can get replacement. In my country customers have 14 days time to do this.

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I just got my 1st  lenovo tablet pc (x200t multi-touch w7 32bit). However, my first experience is not so smooth.I am having a screen flicker issue in secondary landscape mode (not the default landscape mode) whenever I move my mouse beyond the right edge of the screen. From the symptom,  it seems like Windows 7 didn't stop the mouse from moving out of the screen, and hence  Windows 7 tries to redraw everything from the top up to the cursor repeatitively (i.e. flickering)In other orientation, the mouse is actually stopped before moving out of the screen because I can still see the edge of the cursor when I move to far right. Does anyone know of a solution?  If not, I would like to know if anyone else experience this issue. You can reproduce this by1. rotation the screen orientation until buttons on the screen is at the top of the screen (i.e. the secondary landscape orientation)2. move your move beyond the right edge of the screen.3. screen starts to flicker I have updated all the drivers and software via Windows Update and Lenovo ThinkVantage. ThinkPad BIOS Update 3.11-1.04ThinkPad Power Manager 2.05Lenovo Fingerprint Software for Windows 7 32 bit 3.3.0.58Lenovo thinkVantage Toolbox (32-bit) 6.0.5449.31Here is my configuration Intel Core 2 Duo SL9400 (1.86GHz, 6MB L2, 1066MHz)1Genuine Windows 7 Professional 321212.1" Enhanced Multitouch WXGA LED Panel with Wide viewing AngleIntel Graphics Media Accelerator 4500MHD2 GB PC3-8500 DDR3 SDRA... Read more

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I have a Dell Dimension 2400, with a Samsung SyncMaster 731B monitor and here's my problem.  Everytime I leave my computer for a few hours, I return to it and the taskbar has gone to the top of the screen, the screen flickers (sometimes grey, sometimes white, and sometimes black), and none of the programs work on it.  After a couple minutes the mouse cursor will move around the screen but is not able to click on anything.  This has been happening for a few months and everytime it happens the only way to fix it is for me to hold the power button down until the computer shuts down then start it back up (I know you should never do this but Ctrl+Alt+Delete doesn't work and I cant get to the start button).  Once everything gets restarted it is fine, but when I leave it be for a few hours it happens all over again.Here is a video I took of what my computer looks like when i return to it:http://www.youtube.com/watch?v=lqf1d0Jy7KkDoes anyone know what is possibly causing this and how to solve it? 

Answer:Computer Screen Flickers, Taskbar Appears On Top Of Screen...

What Windows version, what browser?You may have some infection.

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Hi, I used X200 for about 1 month and suddenly the LCD screen behave badly:-The screen flickers at both boot time and windows desktop environment. It is very obvious even the frequency is set to 60Hz and (which is the maximum allowed setting)-If I set the brightness to maximum by pressing the "Fn"+"Home", the screen looks less flickering. Other than the maximum brightness, the screen flickers.-The color also distored. The the whole screen looks tends to white and cool at both boot time and desktop environment.-I can see color is broken on a smooth gradient from pure white to pure black picture sample. Does anything know what is problem of this? Thanks. 

Answer:X200 screen flickers and screen turned very bright

this is more typical of a hardware problem.

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We have several computers here that are all of a sudden having problems watching radar (weather channel - we're a landscape company)or any video or pictures that change. The screens either get white squares that keep coming up across the area or the area is completely white....several operating systems from XP to 7.

Answer:white squares or completely white screen

Are they all updated with the latest video card drivers, directx, and flash?

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When I adjust the angle of the screen it flickers and sometimes goes out. This only happens when I pull forward on it, not push back. The computer is two days old and I hope I can fix this. Any solutions?

Answer:Y50 screen flickers/goes out when I adjust the screen angle

Someone please help

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I Beleive this is an issue with the DisplayMy question is 2 fold1\ Do you agree that the display is more than likely the cause ( or is there a known issue with this model)?2\ Is there a part # for the display already put together with cables and bezels ( a fellow tech told me there was) & what is that part#? the only number I could find was 13N7117 P# & 13N7118 FRU# wich I was told was without some cables and an inverter Your Help would be greatly appreciatedThanksKen

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Hello, does anybody when clicking the bookmark arrow or a folder with bookmarks in chrome gets a small (i mean very fast!) black flickering???

Also in Windows 7 Jumplist sometimes when opening it will show aero glass before populating with icons (also very fast)

Can someone check this out to see if it behaves the same as my pc??

It's not annoying but just wanted to know if it happens to someone else

ty

Answer:Windows 7 Jumplist flickers and Chrome menu flickers

No one?

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Question: Screen flickers

I've had my computer for a while with no problems, but recently the screen has stared flickering with the white lines. I to move the screen to just the right position for it to stop. If move in the slightest then the flickering starts again.Does anyone know what would cause this?

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I just purchased a Lenovo V570. Whenever I dim the screen from full brightness (even just one notch down), the screen DOES dim, but it flickers. It flickers so much it gives me a headache and I now cannot dim it. Not sure what to do...

Answer:dim screen flickers

hey newuser,welcome to the forums.uninstall the current graphic driver for your unit, windows should then install its own generic drivers.increase/decrease the brightness of your screen; does it still flicker ?cross check the drivers on your unit with this page >> http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=200619is there anything that is outdated? update it then.





WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

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Question: Screen flickers

Hey everyone,I have notice a problem on my computer. The problem have become more noticeable recently and it happens occasionally.
To get to the point,when I was playing youtube video,the screen would flicker and the youtube video would become green.
After refreshing the page,the youtube video become normal again.At first,I thought it was due to multiple taps of youtube
video,but just now,when there was only 1 page of youtube video,the screen flickers again and the video become green.
I am really fustrated and decided to find help on this forum,I am hoping there is some helpful soul here to help me with my problem.

Thank You!

Answer:Screen flickers

You said the problem clears when you reload the page? Just for the heck of it, does the same thing happen with all browsers? If you haven't tried, please do.

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G50-70I often leave my laptop on ,so when I open it up its on.....lately when I open it up the screen flickers and when I move the screen back and forth , this seems to stop the flickering.I have tried to restart the computer,upluging the power cord  while it is flickering does not solve the issue.I am assuming its a connection issue in the hinge area? How do i fix it?thanks

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Is it possible for a video card to be to slow? I put a GF4 MX440 64mb pci in my new system and now my screen flickers ( kinda like when you change refresh rates ) when scrolling and opening new windows. I have tried everything I can think of to fix this and the only thing that will work is turning the hardware acceleration off...The card works fine in old system, same OS, updates, patches, software....Here are specs for both.

New:
Athlon XP 3000+ 400mhz 512 cache
512 PC3200 DDR
MB Gigabyte 7VT600P-RZ
GF4 MX440 64mb pci
Maxtor 20 gb 7200rpm ata133
Maxtor 30 gb 7200rpm ata133
DVD player
DVD RW16+
450 watt ps

OLD:
Celeron 1000mhz 100mhz 128 cache
256 PC133
MB AOpen Mx3s-t
Seagate 80 gb ata100
Seagate 160 gb ata100
CD52x
300 watt ps

I would appreciate any help.


I am planning to buy new card but that is in a few weeks when I have extra ($)
 

Answer:Help....Screen Flickers on and off

What resolution are you trying to run it at? Also does turning down hard ware exceleration help?

Sean
 

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Question: Screen flickers

i have windows xp home . I moved my computer and it is hooked the same and now my screen flickers. it was fine before. I would appreciate any help. Thank You in advance.
 

Answer:Screen flickers

Hi Marilyn189,

Welcome to TSG !

I guess you're already tried to disconnect and reconnect your monitor.
I suggest you to try a degauss command via the control buttons of your monitor.
 

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Question: Screen flickers

My screen flickers... what I mean by that is when I'm connected to the net and even now as I am typing this my screen seems to be getting interference from something ... little lines flicker across the screen and it is very annoying... anyone know why this happens?
 

Answer:Screen flickers

I assume you're using a CRT?

The electromagnetic plates in a CRT that guide the electron to the screen are prone to magenetic fields, and can lose calibration. This is corrected by degaussing the monitor. Most CRT's provide this function, although some don't. I recommend you investigate the built in menus, looking for an icon similar to this:


 

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