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Help !!!Dell Inspiron 17R 7720 SE won't turn on after cleanup

Question: Help !!!Dell Inspiron 17R 7720 SE won't turn on after cleanup

So I own a Dell Inspiron 17r 7720 SE since 2012. Service Tag HG3VFT1 . Recently I encountered problems with the Nvidia GPU 650m . I was not getting detected by my pc.Even the latest official drivers won't recognise it.So I concluded that a cleanup of the inside would solve the issue.Moreover the laptop was also running quite hotter.So last night I took apart my laptop following a video guide from cleaned it up with rubbing alcohol ,replaced the thermal paste with Arctic Silver compound.And put it back.Frankly it was easier than I thought.But after everything the laptop won't turn on.There's nothing beeps,no less nothing .It's just dead.

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Preferred Solution: Help !!!Dell Inspiron 17R 7720 SE won't turn on after cleanup

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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So I won a Dell Inspiron 17r 7720 SE since 2012. Service Tag HG3VFT1 . Recently I encountered problems with the Nvidia GPU 650m . I was not getting detected by my pc.Even the latest official drivers won't recognise it.So I concluded that a cleanup of the inside would solve the issue.Moreover the laptop was also running quite hotter.So last night I took apart my laptop following a video guide from cleaned it up with rubbing alcohol ,replaced the thermal paste with Arctic Silver compound.And put it back.Frankly it was easier than I thought.But after everything the laptop won't turn on.There's nothing beeps,no less nothing .It's just dead.

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When I push the power button there is a sound of  the fan, the keyboard lights turn on and there is no Dell sign on the screen. I have to turn off the computer and try one or more times.
Afterwards there are no problems with using the laptop.
I tried to replace the Ram, HDD but without changes.
I also changed the Motherboard battery.
Any suggestions how can I solve this problem? 
System Windows 7

Answer:Inspiron 17R SE 7720 turn on problems

Unplug the system, remove the battery and hold the power button for 30 sec.  Try powering up on AC only -- no battery.  If the system will power up that way, the battery is bad - replace it.
If the system still won't power up reliably, replace the mainboard.

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Question: Dell Inspiron 7720

     I would like to join this discussion ,I also have a Dell Inspiron laptop 7720 that has a BIOS issue. I have read many issues with this on this great forum,looks like there are some very knowledgeable people here and my hope is that I may get an answer to my particular issue. 
     If i try to boot computer it brings me to
Boot mode is set to: UEFI:Secure Boot:on
Windows Boot Manager
I can get to BIOS in setup and verion is A16,everything on that page is highlighted in Blue . I enter Boot in setup and
Boot priority  Order
 UEIF Boot and secure boot is enabled.
Legacy option disabled
Boot lis option UEFI
Add Boot is blue - can"t access it.
If I can figure out how to add photos I will.but basically what happens is if I try to change Boot order it comes up with a screen that has a password hint.I contacted Dell support and after spending some hard earned cash they gave me a password to install and made me purchase a USB software stick to reload OS Win 8.1. All that said and done , still nothing worked.I was told that they can't help me.So what do I do here , use it as a boat anchor or is there a fix,I was told BIOS has to be re flashed but it won't boot to a usb stick or any other device.I was also told maybe it needs a new BIOS chip but I think it may be something in the NAVRAM . Any thoughts or help would be greatly appreciated. 

                      &nbs... Read more

Answer:Dell Inspiron 7720

You can add pictures by using the rich formatting.
If you use F12 during boot, do you see an entry for Windows Boot Manager and can you select it?  It sounds like you are looking on the wrong page to set the Boot priority but perhaps the pictures will make that clear.

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Question: dell inspiron 7720

Hi, dear readers ... I hope someone can help me with this little problem.
I recently bought a used notebook (Inspiron 17R SE - 7720) and I decided to upgrade to Windows 10.
All drivers have been downloaded and installed. I also updated the BIOS to the latest version. And unfortunately I discovered a very small problem with Quickset.
The laptop has 3 special buttons in the top right corner. The left, who truly celebrates Mobility / Quickset, is no longer working.
I tried several Quickset versions and even reinstalled Windows did not solve the problem.
In windows 7 it worked correctly.
After hours of investigation, I could not find anything to fix it.

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A couple days ago, I placed an order for a Dell Inspiron SE 17r 7720, and I am wondering what kinds of upgrades I can put into this laptop, so I'll just run through what's on my mind.
1.  Can I install more than one HDD?  Can I use RAID?
2.  Can I install a SSD (probably a 256gb SSD) in the Sata III slot and still use the mSATA 32gb SSD as a cache drive?  Would this even be useful or make the computer faster if the main drive is already an SSD and not just a regular HDD? 
3.  Can I upgrade the processor in the future?  I am especially interested in the i7-3820qm.  Also, can I overclock these processors (both the i7-3610qm and the i7-3820qm) beyond their turbo speed are set at by default?  Please don't give me the answer "but the turbo speed is already overclocking the processor."
4.  Can I upgrade the graphics card in the future?  Even to other nvidia cards such as the GeForce GTX 680M?
5.  What is the maximum supportable RAM in this particular model?
The reason why I got this particular laptop and not just a laptop that already had these upgrades is because I really value this laptop for its 1080p 120hz 17.3" 3D screen while considering its price point, which is about half of what the Alienware one costs if I were to want the 3D screen in that model.  I figure I can upgrade my laptop myself, sell off the parts I don't need and come well under the $2499 it would cost me for ... Read more

Answer:Possible upgrades for Dell Inspiron SE 17r 7720?

1.  Yes.  RAID, only with mSATA + hard drive.
2.  Yes.
3.  Yes
4.  No.
5.  Officially 8G but some report 16G will work.

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Does Wake On Lan work in Dell Inspiron 7720 (didn't find this option in bios), or is there any other way to turn laptop on with its lid closed?


Answer:Wake on Lan in Dell Inspiron 7720

 Hi Witosso,
I would like to inform you that it won't wake up on LAN if system is put into hibernate or shutdown as Network card is not getting power at those modes.
So it would only work under sleep mode where network card is still getting some power.
I hope I was able to answer your query today.
Thanks and RegardsSandeep P#iworkfordell

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When I turn on my computer, all my executables will stop working after like 5 minutes, even if i don't do anything on the computer. However music still runs and the mouse cursor still moves. 
Sometimes it says pme that microsoft windows stopped working

I didn't notice any weird noises from my hard drive, but when I run diagnostic, i get the famous Error Code 2000-0142

Windows 10
dell inspiron 17r 7720
intel 7
geforce 650M
What can I do ? 

Answer:Dell Inspiron 17R 7720 : All my exe stops working

You need to replace the hard drive, which has failed.  Then reload the operating system from the Dell recovery media you hopefully made (or download a copy of Windows 10 TH2 from Microsoft and reload the OS manually).
Once that's done, the issue will be taken care of - the errors you see are all from the faulty hard drive in the system.
You need a new, 2.5" 9.5 or 7 mm hard drive, hybrid drive or solid state drive.

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I  have  seen  yellow exclamation marks  with the USB drivers !
I uninstalled  all  of  them  then restart  and  at that  time  THERE IS not a single
working USB socket !!!  (before : 4  right  sockets )
All  sockets are  "dead"  !
I have windows 10  ,   please  help  me  to  reach  my  USB connections again !

I  have the  Driverbooster 4  program  and  all  drivers   checked  !
They are all up to date   and there is not a  single  MISSING  driver !
 thx  for your  advise  it  would be urgent  .
I don't  want to reset  my OS  !  

p.s.  Maybe  a  new  windows 10 update  is responsible  for the  problem ...??
        New drivers came  out and there are compatibility problems with them for dell 7720 ...?

I made a troubleshooting with windows 10,but  all was  well  found :  

Windows 10 troubleshooting  results :

My device manager :

Answer:Dell 7720 Inspiron USB 3.0 drivers dead

Thank you for writing to us!
We would suggest you to do a system restore to check if the updates on the system have disabled the USB ports and if works fine after system restore the it could be the update which you can disable.
Kindly private message the service tag and email address.

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Few month ago my motherboard had passed away so I've decided to order new one for my inspiron 7720 17R se. Few days ago I've assembled it and hopped that everything will be ok but not.. When I turn on my laptop I see all the lights are turned on (indicators) but the screen is black and blank + the fan isn't working. I've turned off the laptop and held the power button for 15-20 sec and the laptop had turned on but stucked on the windows logon screen and nothing happens... I turned the laptop off again and it hadn't turned on again with the same symptom from the beginning(black screen) after few attempts to turn it on I've managed to turn it on again and ran the diagnostics. the check was successful and the fan was working although the cpu temp was very high 70*c. also the display check was successful (D pressing). what it can be?
Maybe the bios need to be updated? but if so how can I do it if I'm not able to run windows!
Please help!!

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Dear Folks,
Please let know about the MAX RAM Size supported by DELL Inspiron 17R SE 7720 ?
CPU is Intel® Core™ i7-3630QM Processor, 6M Cache, up to 3.40 GHz.
Thanks and Best Regards
Vinay Srinivasan

Answer:DELL Inspiron 17R SE 7720 Supported Max RAM Size

2x8 = 16 G max, DDR-3/3L 1600 memory

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Hello...does anyone knows if my dell inspiron 7720  is able to support the maximum resolution ( 3440x1440)  of a 34 ultrawide monitor?
thank you!!

Answer:Dell inspiron 7720 & 34 ultrawide monitor

Even if you can get it to work (and that's likely possible over VGA only - not HDMI on this model), you likely won't be pleased with the performance -- this system is 4-5 years old, and pushing that much video data through an aging GPU likely will result in unacceptable performance.

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Yesterday  I ordered the new laptop and eagerly waiting for it too arrive, I do have some questions I hope can be answered. Thanks!

1. The msata port. Is it SATA 2 or SATA 3?
2. Same question for the dvd drive bay SATA 2 or SATA 3?
3. My order came with a 32 msata SSD and 1TB 5400RPM drives, Will it still come with a hdd bracket for the second hdd slot?
4. Do dell offer a 9 cell battery for this laptop? 
5.any opinions about  the 7720?

Thanks in advance for any help!

Answer:Soon to be owner of Dell Inspiron 17R SE 7720 with a few questions

Hi Xyphir,
The Dell Inspiron 17R SE 7720 usually has SATA III ports but is backward compatible which means both SATA II and SATA III drives can be used. Same goes with DVD drive. Yes the computer will come with a hard drive bracket and second hard drive slot. Usually Dell offers 6 cell batteries but it can be upgraded to a 9 cell battery.  This system model is one of the best models. For further information about this system you may access the below link:

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My Caps Lock light comes up but the full keyboard does not. I have scanned with Dell Management tool from the website, installed the drives suggested and still has not worked. 
How do I solve this? I really need the lights from keyboard once I am used to work in the dark.

Answer:Keyboard is not lighting up - DELL INSPIRON 7720

Was the system shipped with backlit keyboard? When was it working fine last? Have you tried the fn + f6 key to enable the keyboard backlit?
Update the BIOS - - restart the system and check.
Also check in Windows Mobility Center if there is an option to enable the backlit.
If you are not sure if the system was shipped with backlit keyboard or not, then enter the service tag here - - and check the original system configuration.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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Since a couple of months my dell starts making very loud rattling noises, I checked for dust & temperatures, they were all good & nothing exceptional.

I made a video where you can listen for yourself:

Answer:Dell Inspiron 17R SE 7720 very loud rattling noise

Up, its still not fixed :(

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Greetings to ALL
My name is Sergey and I am from Ukraine
I bought battery for my Inspiron 17R (7720).
I would kindly request any DELL Technical Support / Liaison to assist me in knowing the battery which I bought is genuine DELL or NOT ?

This battery has Dell part number Y3PN0 - for this DP/N Google search shows another type of battery. Cells made in Japan but first two letters in serial number are KR, which are mean that cells from Korea. Seller insist that battery is original, but I am not sure, because laptop switching off when has 76% (after 36 minutes of working) - and switching off immediately, without saving any work.
My old battery has DP/N 911MD
Thank you in advance.

Answer:How to check, my new battery is original or not for Dell Inspiron 17R (7720)

It looks original, but that date code indicates it was made in May 2013, so it's not a new battery - hopefully it came at a steep discount relative to the cost of a truly new battery.

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Hello everyone,
So for a while now, my laptop has been produced a certain clicking sound from the left side. This clicking sound occurs at a rate of about once every 1-2 minutes and it really varies. Some times I don't hear it or it only occurs once ever 10 minutes.
I did some research as to what it could be and was scared at the results. Some people say this could be due to a failing hard drive (which would be VERY bad), or it could be due to some junk hitting the fan (less serious).
I still have my warranty on this laptop so I would like to know what you guys recommend... Should I sent it in for a hard drive replacement? If I do decide to do this, how will I ensure I get all of my data back? (losing all the current data on this laptop is NOT an option for me).
Since, I'm posted here anyways, I also have another totally unrelated concern about my laptop. Whenever I begin doing something intensive like playing a video game, the left side of my laptop becomes dangerously hot. The fans become very loud and the top left of my laptop starts getting super hot. This always happened to me even after I cranked down the graphics of most games to medium-low. For the specs this laptop provides, I expect that it should handle these games / other high intensity activities better. Is there a known solution to this? Could this also be a hardware issue that could be fixed by replacing the fan or something?
Looking forward to hearing what you guys have to say.
Thanks a lot in advance!

Answer:Dell Inspiron 17R SE 7720 - Dangerous Clicking Sound + Overheating

Warranty or not, Dell isn't responsible for your data.  If you do not have a backup, it's time to make one -- NOW.  Purchase an external hard drive or a flash drive large enough to hold all your data and get the data backed up.  An external hard drive runs well under $100 -- data recovery starts at over $500 and can easily double or triple that. 
Once that's done, realize you can't just "send it in for a hard drive replacement".  Dell will only replace a drive if it fails the diagnostic (F12 at powerup).  That's next - run an extended hard drive diagnostic.  This will also test the operation of the fan.
If the system is running hot, thoroughly vacuum out the air vents in the system - if that doesn't solve the problem, it may be necessary to replace the thermal interface material between the CPU and heatsink.

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So as it says in the title i have a 4 years old Inspiron 7720, and for the larger portion of that period of time it worked like a charm.
However lately it started doing some quirky things.
About two weeks ago my GPU (GeForce GT 650M) just disappeared from my Device Manager. I tried updating my GPU drivers, updating Windows (10) but it didn't seem to change anything. So i did some digging and found this:
Apparently I'm not the only one who encounterd this problem and there is a solution.HOWEVER, whenever I try to flash my BIOS an error pops up which reads: "ERROR 105 - Command line error! Status = 105."
I searched and found more users that experienced this problem, but the only solution I managed to find was reinstalling the OS, which is quite a drastic measure.
Is there any other way to fix this error?Thank you

Answer:Dell Inspiron 7720 GPU not showing AND BIOS update Error 105

It appears your BIOS may need to be updated.  What is the current version you're using? You should update them in order without skipping to the highest first.  Here's some information that may be helpful.

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Hello !!!.
Please sorry but I don´t speak English very well. I live in Argentina but I bought my Dell Inspiron in USA.
Few days ago my keyboard backlite stopped working and I don´t know why.
I have tested with Fn + F6 and enabling the windows mobility center and nothing .... there is no way to turn it on again. I have not made any kind of software or hardware changes these days.
Operating system Windows 7 Ultimate SP 1 - Bios A17.
Someone will have some kind of information about it ???
Thanks a lot !!!!

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Win 7 upgraded to Win 10 via free upgradeI7-3610QM8GB ram1TB SSD

The BSOD errors started a couple months back or maybe longer. Every several weeks i would get a crash and since it was about 1/month i didn't worry too much but did move files to the cloud. The last week has really ramped up and the crashes were almost every day. I took some screen shots. I'll put them in order. After several of these BSOD restarts the computer would go straight into downloading updates. One of the pics shows when the update froze. Because of this, i thought maybe it was a recent update that was the issue. There were a few screen glitches and strange linear sections of pixels that flashed across the screen right before 2 of the crashes (see error#2). I went online and tried to search for a fix for the IRQL... error. I can across a link to a suggestion to run a command code driver verification command. I was never able to get it to work and ran the reset command. Not too long after, one of my next BSOD errors was about the DRIVER VERIFIER DETECTED VIOLATION. See error #4.
I tried to do the Windows diagnose problem option and it found nothing. Windows troubleshoot offers to restore to previous point 3/29/17. I tried that and it would not work. I also tried the Windows startup repair and it did not work. Next the computer locked up and as i tried to do a HARD shutdown it wouldn't turn off and then started BEEPING at me and sounded like it was coming from somewhere (underneath) other th... Read more

Answer:BSOD errors now can't find OS -BEEPING- - Dell Inspiron 17R SE 7720

Nowhere have you mentioned running a hardware diagnostic  -- that should be done, including an extended test on the hard drive.  F12 at powerup to get to the Dell diagnostics.

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Hello I have a question, perhaps made thousands of times, but I never found a complete answer to it. ...and perhaps this is also a good opportunity to make clear about possible risks,because I have not read Dell's official warnings anywhere. I own a Dell Inspiron 17R SE 7720 with nVidia GT 650M with Windows 7 64 bit (Ultimate). For your knowledge (as you already know), there is also an Intel HD graphics 4000 on the motherboard. I need to install the new or latest version of nVidia drivers because the nVIDIA Geforce GT 650M driver for Win7 64-bit, downloadable from the Dell site are related to version 331.65 of March 2014, while the current version available on the nVidia site is 387.92 WHQL relased at 2017 october 9 My purpose is to use Davinci resolve which at startup gives me the error: "No CUDA Acceleration Hardware Detected ..." and the only solution is to use a recent version of these drivers relased directly from nVidia. My question is: can I install them WITHOUT DAMAGE the HARDWARE ? (in this case the whole motherboard). If I only have software problems, I do not care, as I can do a reformat and restore with drivers provided by Dell. but, again, I'm worried that there might be some damage to the board:could it happen or, if it does not fit well, I can only have software problems? Please note that if there is damage to the hardware, it is necessary to change the motherboard! Can I be quiet if I use them? (I always refer to hardware damage) Can s... Read more

Answer:Driver Geforce GT 650M for Dell Inspiron 17R SE 7720 delivered by nVidia

TLDR; Installing the drivers from nVidia won't hurt your computer.
Installing the video drivers for your nVidia card directly from them won't damage the hardware.  Normally Dell's drivers are ones that have been tested by Dell to work with the machine at that time, or some bug fixes.

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I have a Dell Inspiron 17R 7720 laptop computer that I bought new from Dell back in 2012. I have has several problems with the power supply connector on this computer - Dell replaced it once, I replaced it myself once and it is not working again. Both the BIOS and Win7 show the charger not connected even though I have it plugged in. Not a charger problem; we have several other Dell laptops with the same charger and it will not show any of the chargers as connected or charging the battery.
I went on Ebay, a used replacement motherboard would run me $200 or I could get a complete working used 17R SE 7720 computer for $300. A no brainer for me; the extra $100 bought me a lot of spare parts, and I love having spare parts for old obsolete equipment.
But I'm questioning what difference, if any, there is between a 17R 7720 and a 17R SE 7720. I have my original Dell invoice from when I bought the computer and there is no "SE" in the model nomenclature anyplace that I could find, but all the 7720s listed on Ebay had "SE" in the model number. So for question number 1, is there any difference between a "SE" and a non "SE" 17R 7720, or was the "SE" some marketing decision thrown into the mix? FWIW,the model label on the new computer just says "Inspiron 7720".
Now on two question 2. For right now, I am basically using the new computer as a remote battery charger for my old computer, as the old computer's ha... Read more

Answer:Inspiron 17R 7720 vs 17R SE 7720 and parts swapping between the two

If it's just the adapter not being recognized, have you changed the DC jack, which is usually the cause if it's not the adapter?
That may solve the problem.
The two models are the same except for peripherals - you should be able to swap things over (you will need to set the BIOS for IRST AND you should make a full backup of the drive before beginning).  You will also need to swap over your AC adapter if the i5 is running on a 90W unit - the i7 will need a 130 W or better power adapter.

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As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

Answer:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below. run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the power button for 30 seconds , after that I plugged the battery in and the AC adapter, but still it's not working. And now, My Laptop will not turn on, when i press the power button the led light flash but the screen has no display, its only black :( How can i repair this ? What the problem with it ? Thanks.

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I saw that there were others with this issue. I already tried things like resetting the ram, taking out my battery. Even with my laptop plugged in, not lights are showing up and the power button isnt starting anything. I tried to listen and hear if anything was happening, but no luck. I just to get help if there is anything I can do to trouble shoot or just figure out what the issue is so I can get it fixed . I was running Windows 10 on there. 

Answer:Dell Inspiron 15R won't turn on ! No lights will turn on .

Hi PARTH511722,
What is the exact system model?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you try powering on with another battery?
Remove the memory and disconnect the HDD and try powering on the system with adapter only / battery only and check.
Does the adapter led stay on and stable or does it go off when connected to the system?
If the adapter led is stable when connected to the system and there are no signs of power, then the motherboard is suspected faulty.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.

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Dell Inspiron 11 3000 series 2-in-1. Bought one month ago. It used to make a beep when turning on, and then it takes few seconds before it turns on. Now it won't start. Pressed the start button a few times. It shows system configuration twice before when battery is drained. Please help. This was bought in Qatar and now I am in the Philippines.

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Hi Experts,
I have a 3 year old Dell Insiron 15-5521 laptop.
Up to now I have had no problems with it, but it now won't power up.  The charger has a green light on it but there are no lights on the laptop at all, and pushing the power button does nothing. It always run in Main power, its battery have some complaints that why I removed it before 3 months.
I have tried to keeping the power button pushed for 30 secs and then plugging main power back in, but nothing.  I have also tried a Universal power adapter which I know works on other laptops, but nothing. 
Does anyone have any ideas?
Thank you

Answer:My Dell Inspiron Won't turn on..!!!!!

Hi imrakesh,
Thank you for reaching out to Dell Community Forum.
Can you try to reseat the memory or power on the system without the memory?
You can find the manual for this model on the below link:    /
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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My dell laptop is not turn on. I tried removing battery and AC but no use. When I press power The screen remains black no sound of processing but still power light turn on with normal white colour.
Kindly help

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I have a Dell Inspiron 1521 running Vista, and I've had it for about 2 1/2 to 3 years. Today I was online and all of a sudden a blue screen came up and my laptop shut off. I don't know if it was THE blue screen of death because I didn't have a chance to look at it, but it certainly was a blue screen of doom =/

Anyways right after the blue screen came up and my laptop turned off, the caps lock light (the lock icon w/the 'A' on it next to the power button) kept blinking. At the time, my laptop was plugged into the AC adapter charger thing (I don't know about how computers work, i just know how to use the internet!) so its not like the battery was low or anything. I kept pressing and holding down the power button several times with the AC charger thing in the laptop, and without the AC charger thing, and it would not turn on. The only thing that happened was that the caps lock icon would blink blue for about 45 seconds (or 45 times, not sure) and laptop would make the sound it always makes when its about to turn on. Then after the 45 seconds/times, the sound would stop. Nothing ever appeared on the screen.

The laptop was very hot at the time, but I've had this computer for years and its been hotter than it was today and it never did anything like this. Also, for the past 2 weeks or so, i've been getting a popup in the bottom right corner of my screen (where the time is) saying that my battery is reaching the end of its usable life and needs to be replaced. Has my laptop ba... Read more

Answer:Dell Inspiron won't turn on

UPDATE: I was able to turn on my laptop yesterday and received this error message when I reached Windows desktop:

Windows has recovered from an unexpected shutdown

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6000.

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 00000010

BCP2: 00000002

BCP3: 00000001

BCP4: 8201DC4A

OS Version: 6_0_6000

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:




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What does this error message mean? Hopefully this is some useful info to give you insight into whats happening!

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My computer fan was running full blast a day or two. Then it wouldn't turn on- just went into power save several times. I've had that problem in the past but was always able to restart and get it going.
Today it worked this morning. Tonight it won't turn on at all, power light flashes amber, and it makes a little quiet tick sound but nothing else. any suggestions? I did remove power cord and pressed on button ten seconds to get rid of static electricity. but it still won't turn on.

Answer:dell inspiron 530 won't turn on

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Before I get into my question I would like to disclaim that I am not at all a computer person, I mean I don't know the names of the different parts. Heck I can't really remember the model of my computer all too well buuut, I went to work today and my computer was off (as stated before it's an all in one Dell Inspiron) and I got home, deciding to play video games however it didn't turn on. The power button light is a white kinda blue colour like usual and it sounds normal but after about 2 seconds it shuts off (It doesn't even get to the screen with the Dell logo on it). I've unplugged my Wacom tablet and all things like that, also note the light on the cord coming from the back of the computer is on just like usual. This computer was bought in December 2015 so it's not old at all and I'm quite worried because it is so new and rather important to me so any advice would be nice, especially if you could break it down into simple terms so someone as dumb as me can understand. Thanks!!!!!

Answer:All in one Dell Inspiron won't turn on

We need to know the exact model number. If you don't know it but have the Service Tag number (look for a sticker on the PC), go to Support and type that number into the Enter a Service Tag or other product ID box about 1/3 down the page. It should tell you the model number.
You can try this for starters:.

Disconnect the power cord from rear of PC; don't just unplug it from the wall
Now press/hold the power button for ~30 sec
Reconnect the power cord to rear of PC
See if it boots now

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Whenever I click the power button the light flickers on at the back of the tower the light is solid until I click the power button, then it flickers off. when clicking the power button I hear my fans turn on for a sec then they stop working. My service tag is 7VMYDK1.

Answer:My Dell Inspiron Won't turn on.

When was the last time you cleaned the inside of your case?  

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Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help

Answer:My dell Inspiron 660 won't turn on !!!

Hello my dell is a desktop pc and it won't turn on I know it has power because the fan still works but it won't power up please help
Assuming that you have the Inspiron 660 Mini Tower and not the 660s Compact version.
There should be a series of beeps during start-up, how many are there?
 Please read this article about Troubleshooting the Inspiron 660:

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Hi everyone, i just bought a Dell Inspiron 1564 laptop delivered on friday 31/07/10
I started it up for the first time yesterday and it worked fine. Today i was using the laptop and all of a sudden the screen went black and i heard a buzzing noise comming from the laptop, so i tried crl-Alt-Del nothing happened so i just switched it off. Now the thing will not start at all. there are three lights on the bottom of the keyboard a power light a battery light and another light with a picture that looks like a round drum. When i press the power button the power light and the drum light flick on then off. i can hear a very slight click come from the laptop but nothing else no fan no screen nothing. I'm going to contact Dell customer support but there not open on Sunday.

Does anyone know what this might be?. I've waited ages for Dell to deliver this laptop and it's broke in less than 24 hours !!

Thanks to anyone that posts.

Edit: i have tried removing all leads and battery. i also tried to turn it on with no battery and just the power lead but still no luck !!

Answer:Dell Inspiron won't turn on


HDD failed...

Mobo gone bad

such a pity Dell's are usually quite good have just been unlucky

dont do anything to it and call dell on monday.

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Hi all,

Hoping someone can help with this as I'm in Australia (usually UK) and my work laptop has decided to stop working!

It is a Dell Inspiron 17R SE 7720, about 3 years old.

When I press the power on button only the HDD button lights up and nothing happens. The light stays on and the only way it goes off is if I take the battery out.

The same thing happens regardless of whether I am trying to power on using just the Battery, AC charger or both together.

I've searched online and found various articles giving instructions on removing the battery and AC charger then holding the power button to drain any residual power, I've tried this many times but it hasn't worked.

I can't find anything explaining why only the HDD light is coming on. Clearly there is power going in so it must be another issue.

Hoping someone can shed some light on this as I'm screwed if I can't get it working!

Answer:Dell Inspiron Laptop Won't Turn On

What Windows Operating System is it???

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When I press the power button, absolutely nothing happens. No lights, no sounds, no display. The adaptor lights up, but once I plug it into the laptop, it goes out. I've tried removing and re-inserting the battery, which should be charged up, but nothing happens. Does anyone know if this could be a hardware or power supply problem or something else? My warranty has expired, but I'd rather not have to take it to a repair shop. Any help would be very much appreciated!

Answer:Dell Inspiron 6000 won't turn on?

Have a look here: Tutorial: No POST (Power On System Test)

Here is another tutorial: Tutorial: NO POST / Power General troublshooting

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my dell inspiron 530s won't turn on, when I press the power button, there is a steady orange light, fan has an initial spin but nothing after that, no new software installed

Answer:my dell inspiron 530s won't turn on

I have experienced this too. When i brought my PC to the nearest service centre they told me that motherboard burned out. It can be due to heat, bad air ventilation or bad power supply.

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yesterday, my computer was in the middle of a chkdisk i switched off the power point because of a thunder storm, to prevent a surge. ironically, i havnt been able to get it to turn on since.
a few things about my inspiron 8600; the power cord had previously been cut and re joined and since then never worked on battery alone. but still always worked on power adapter. is this something to do with the power adapter or a bigger problem? wen i press the power button it lights up for 1-2 seconds then goes dead. the screen flashes for a second then nothing. do i need a new power cord?
thanks in advance for any advice anyone can give...

Answer:Dell inspiron 8600 won't turn on

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I accidentally ripped off a piece of material that connects a wire thing from my laptop's on button to another connector, now my computer does not turn on at all. The thing that connects to the unbotton on my laptop could have been easily clipped back in to ths connector, but my problem is that the connector itself accidentally came off. Not sure what it's called but it's about the size of the nail on your pinky, and if you lift it up, you can easily attach the wire thing to it.

Here's a picture of the what the problem looks like.
From this picture, you can see that the wide wire thing connects to a small piece on the computer. The other end of that wire should connect to a similar piece found on the power button (this is the piece that came off).
The piece that came off was connected on the green item with two screws.
My laptop is pretty much broken, the hinges are dislocated and there's a disc problem along with other issues. I just wanted to turn it on somehow, so I could erase all the data in it before selling it for parts. If anyone knows a way to repair it or turn my laptop on some other way, please let me know. Thank you.

I have a Dell Inspiron 1764

Answer:Any other way to turn on my Dell Inspiron 1764?

Hi glamx,

By the looks of the picture, you would not be able to power on the compuer till the time this button is fixed. Further, as you are just looking to wipe off the data before you sell off the parts, you can actually take the hard drive out of the computer and use an external casing to wipe it clean by connecting it to another computer.

That would atleast solve the purpose of cleaning your computer.

Amrinder D
Social Outreach Professional

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I have dell inspiron 1320, it was working fine this afternoon. I closed the lid and when i opened it again its not turning on. When i press the power button, it beeps once. Power LED is on but the one next to it turns on and then stays off. The fan is running too. But there is nothing on screen. Please help me.

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Hello everyone I hope you are all fine!
I hope someone can help me. My old faithful Dell B120 wont power on. When i press the power button i get the 3 green lights but they turn off and nothing, no fan or hard drive spin and no screen. Any help will be appreciated. Thanks

Answer:Dell Inspiron B120 Won't Turn On!

Its a laptop? If so, you will need professional help with that problem.

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The key board or touch keyboard don't work

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Computer won't turn on. When I hit power button, it quickly blinks amber and makes a split second sound like something is turning inside, then nothing. If I hold the power button down, it will blink amber about every second and make the quick sound, but nothing turns on. Green light on back, below power cord, solid green. Everything is unplugged from the machine. Recently, from time to time, computer has been making constant noise, like fan running loud our perhaps hard drive??

Complete computer novice here. Thanks for any ideas.

Answer:Solved: Dell Inspiron 530 won't turn on

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My N5010 Will not power on with or without the battery installed. The power button blinks white every four seconds.  The AC adapter is working fine.  I have removed the battery, unplugged the AC adapter, and held down the power on switch for 30 seconds without success. I have removed and reinstalled components such as HDD, memory, etc. without success. I have installed a new DC Jack Board WXHDY and it still will not power on.
Can anyone suggest anything else to try?

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I am a bit of a tech head, and urged my wife to wait until the "good" touch screen haswell laptops came out.  I even wrote some glowing reviews of Dell's inspiron 15 7537 after I received it ([])

Unfortunately, just a few weeks out of warranty, the trusty laptop has stopped powering up.  
The symptoms: laptop will not power up.  Things I have tried:

Making sure the power cable was plugged in (LED is on the power ring on the plug itself)
Making sure the PC recognizes the power cable and the power adapter isn't loose (power ring brightens when plugged in)
Trying different outlets, including several direct to wall outlets
Removing battery and trying to power up with just power cable
Removing battery and AC adapter, holding power for 3+ minutes to "clear static charge" as recommended by some self-help websites
Doing above and then plugging power cable in
One ram chip at a time
No ram

Unfortunately nothing works.  Fans don't turn on, lights don't turn on, display doesn't turn on, no noises or beeps.  Other than the power ring on the plug getting brighter when I plug it in, there is no indication that the device is receiving any power.  
I'm pretty bummed and hope there is a solution and/or that Dell can help make things right.  The build quality of the device is so high and my wife has been very satisfied and I hope that she can get more than a year of... Read more

Answer:Dell Inspiron 15 7537 won't turn on

I have had the same problem.  This computer has been horrible for this.  I have replaced the motherboard and sent it out to depot for repair.  It still does this.  I have to remove the back cover and pull the battery then put the battery back in and then it will work for a while then I will have to do it again.  I have been very disappointed with this laptop.  We use Dells at work and I have never had this problem until this computer.  I have been disappointed in Dell helping me with the issue.  They tell me that nothing is wrong with the computer but It has been a pain with this issue.

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My Dell Inspiron 3543 won't turn on. I tried to remove the battery and charging cable, hold the power  button for 1 or 2 minutes and then reconnecting the power cable and start the laptop. However it's not powering on. This happened after i restarted the laptop because was stuck at welcome on windows 7. He remains all the time at welcome so I restart and start in safe mode. After another restart it's working, i don't know if this is the cause. The led on the power cable its working and everything it's connect correctly. But when i connect the power cable to the laptop without the battery , the led on the laptop it's not turning on. I don't know if the led needs to be on.
If i need to provide more details let me know and sorry for my English.
Thank you.

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I have a Dell Inspiron 530 desktop PC that's 7.5 years old. It was working fine until today, when it wouldn't turn on at all. I kept pressing the power button and nothing happened at all - the computer just wouldn't turn on.

I tried a different power cord and that didn't work. I opened up the computer and I could see an orange light on the motherboard was lit, and a green light on the back of the power supply was lit too, so the computer is getting power.

I took off the front of the case and tried pressing on the power switch directly, and that didn't work. I tried pressing on where the power switch wire connects to the motherboard to make sure it was connected and that didn't help.

Any idea on what's wrong?

Answer:Dell Inspiron 530 desktop PC won't turn on at all

Most likely a failed pw supply however it can also be a failed pw switch/wiring or a failed mb. To test the pw supply, swap in a known good unit. Note known good does not mean new; it means a unit from a test system or a working system that you know works. A new pw supply can be DOA just like any other part and that will really mess up your troubleshooting.

To test the switch/wiring, pull the pw switch leads from the mb. Jump across the mb pins with a small screwdriver or other metal object. If the board starts, you know either the switch or wiring has failed.

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I have a Dell inspiron desktop that is now a year and a half old (expired warranty). I shut down the computer in the proper manner this morning. When I came home from work I pressed the power button on the tower but there is no response. It was plugged into a surge protector. I checked all the dumb stuff... power is getting to it. Green light on the back is on, not blinking. Tried holding down the button for over a minute. Opened it up and cleaned out the dust. Do not know what else to do....

Answer:Dell Inspiron Tower will not turn on

You didn't say which model, so I guessed Inspiron 530 Series.No Beep Codes?

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my lap top doesn't want to turn on i have my ac adapter pluged in it showes a light on the battery but it just doesn't want to turn on. i tried disconnecting the battery and ac adapter pressing the power button and connecting them again but it still won't turn on. please help

Answer:dell inspiron n5110 won't turn on

Remove the battery -- if the system will power up on AC only, the battery has failed and will need to be replaced.
If the system won't power up on AC only, disconnect the adapter and remove the battery.  Hold the power button for 30 sec.  Remove and reinstall the memory modules.  Then try powering up again.  If the system still won't power on, the mainboard is bad -- on a system of this age, given the cost to replace the mainboard -- you're better off shopping for a replacement system.

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Greetings!  I have a Dell Inspiron 1501, running on Windows XP, bought it new about 2 years ago. It will not turn on -- nothing happens when I push the power button, no lights, sounds, nothing.I recently updated the  BIOS.I have tried turning it on with only the adaptor plugged in, with only the battery plugged in, and with both plugged in -- same results = nothing.Any help is appreciated!

Answer:Dell Inspiron 1501 Won't Turn On

Is it still under warranty?

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I have a Dell Ispiron 1100

It won't turn on

I press the power button and if there is no AC power attached
the lights light up while I press the button, but no start up

When the AC power is attached, I don't get any lights at all

It's been happening for a while

I used to flip it over and pull out the battery, then replace it
and try again, after a few times it worked

Then I realised that just by opening the screen and trying it, then closing
the screen, then opennng and trying again... after a few times it would start

(are there any wires that would be affected by that??)

Once it started, so long as I left it plugged in, and the screen open it would always restart first go

I also think, that when it was unplugged, closed, etc so long as I started it agin fairly soon, it worked

I've just been overseas for a week in a colder climate and now I can't seem to get it started at all

I've tried with battery in, with battery out, AC in AC out

Any help would be much appreciated

Answer:Dell Inspiron 1100 won't turn on

Dell Inspiron won't turn on

We have a professor at our university that turned in a Dell laptop with exactly the same symptoms!

Really, with the battery alone installed, the lights flash momentarily when the power button is pressed. If the charger is connected (or the charger alone): no lights
(Just like Christoff)

The machine won't start up and there was some story about how it died last time the lid was closed. We are suspicious of a faulty lid interlock that is keeping the laptop in hibernate (or some deep, permanent sleep).

Another theory - Does anyone know if these have an internal power fuse, such that the external power brick isn't actually getting DC into the main board or charging the installed battery? We can't find any info about the power distribution or a schematic.

christoff said:


I have a Dell Ispiron 1100

It won't turn on

I press the power button and if there is no AC power attached
the lights light up while I press the button, but no start up

When the AC power is attached, I don't get any lights at all

It's been happening for a while

I used to flip it over and pull out the battery, then replace it
and try again, after a few times it worked

Then I realised that just by opening the screen and trying it, then closing
the screen, then opennng and trying again... after a few times it would start

(are there any wires that would be affected by that??)

Once ... Read more

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Don't know why this is happening. Six yr. old system running smoothly until about a week ago. I have diligently backed all files up using Macrium software - thought I was covered for data loss and voila! now the system won't turn on! Obviously I now cannot get to my data. The power brick does have a light on it so I have been told due to this fact, it is probably the motherboard that is dead. I ordered a new power supply which is due to arrive today -- ordered before I knew about the light indicating power supply ok. Any thoughts would be appreciated. Thanks very much.

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i know this is the win7 forum... this machine is running 8.1 but i really dont think it has to do with the OS.. maybe im wrong.. either way, i dont have an account for the 8 forum and dont feel like creating one now.

got a new dell inspiron 20 touch, all in one...
i have the power settings set to turn off display after 20 minutes... it turns it off after 20 minutes. totally off, then in 2 seconds, it powers up the backlight... so, i am looking at a blank, black screen...
how can i make the monitor turn off completely like it does on all my other machines?

thanks for your time

Answer:backlight will not turn off on dell inspiron 20 all in one

Have you considered asking this on the Dell community forum?

People there more familiar with Dell products.

BTW, there are 3 different Inspiron 20 models. Which one do you have? (If it makes a difference).

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I have recently bought this laptop and have had it since the 21st of Dec 2016, and this morning I was watching a YouTube Video and all of a sudden my screen turned black, and at the top there was a sort of static on the screen, scared I quickly turned the laptop off (used to this as my old laptop that was really old kept doing these kinds of things and I was used to turning on and off to resolve things) But as I turned it on the lights on the keyboard turned on and the on switch did too, but the screen itself hadn't. After leaving it 10, 15, 20, 30 minutes it still hasn't done anything, and the ventilation hasn't turned on either, So honestly I have no idea what to do I've consulted to the internet, and Dell Support but everything leads me to using my laptop and updating stuff on my laptop which I cannot do. So I've resulted to just leaving my laptop on to wait for it to run out of battery to plug it on to see if anything works, but if not I'm surprised because it's a brand new laptop and has no reason to be broken. Please help I'm really worried....

Answer:Dell Inspiron 7559 Won't Turn On

Hi WolfHatter,
Thank you for writing to Dell Community Forum.
When you power on the system, do you see the Dell logo flash screen coming up?
Can you connect an external monitor and check if the system powers on?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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Hey Guys,
My mother's Dell Inspiron 530s won't turn on, boot, nothing.
We came home and it was "turned off" the power button was yellow.
I tried to turn it on buy the power button, but nothing. I pulled the power chord and after a few seconds it did turn off. I plugged it back in and the light went immediately back to yellow. Not black as it should have.
I unplugged it and pulled it out and opened it up. Removed the CMOS battery, tested's at 3v like it should be, let it sit for a minute and put it back in, turned it on and nothing. I think that it might be the PSU. What's my next step in troubleshooting it?
Help please.

Answer:Dell Inspiron 530s won't turn on! Help please.

EDIT: It has a Bestec 120W Power Supply. Could I use a 250W Power Supply instead? Something like this maybe:

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My 5547 had damaged on Antenna cable, so I replaced cable.
I disassembled bottom part and build.
However, I can't turn my laptop on.
I followed people said that "remove battery, push power button 30seconds, and turn on" but it didn't work.
I only put cooling fan and battery on motherboard, it doesn't work when I push the power button.
What should I do?
Please help me.

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Hello my name is Sebastian Todd, I've been using my dell computer for more than 2 years now with absolutely no problems affecting it, due to my proper maintenance. About 1 month ago, I turned it off by clicking the "shut down" button. Ever since then, I haven't been able to turn it back on. When I push the power button on the tower, it emits a yellow/orange light for about a quarter of a second. I know for a fact that there is a sufficient power supply, due to the green light being emitted on the back of the tower. I don't know what to do, and am not economically ready to purchase a new computer. PLEASE HELP! (inspiron 545)

- Sebastian Todd

Answer:Dell Tower won't turn on/boot - (inspiron 545)

Does the power supply fan run/work?
The green light on the back of the power supply does not indicate that the power supply has not failed, it only indicates that power is reaching the PSU. What colour is the power button light, is it Blinking, Solid or Off?Are there any 'Beeps'?
 The Inspiron 535/537/545/546 Service Manual, is here:
The Troubleshooter, is here:

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Hi am vijay using Dell inspiron 15 3000 series AMD A6 : it's Not turn on when I press power button and I tried removing battery and AC adapter n hold on for 60seconds and again replace the battery tried also it's not turning on.. So plz suggest regarding this to solve the problem.

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ok i had gotten a dell inspiron 8500 and it was working fine but overheating to the point where it would shut off so i did some reading and found out it was the video so i took it apart to look at it and noticed that the heat sink for the cpu was very loose so i cleaned off the heat sink and put on some more heatsink compound and tightened it and now when i try to turn the pc on the caps lock light just blinks at me

Answer:Need help dell inspiron 8500 wont turn on

If the heatsink compound is conductive check to see if you have spilled some on the surounding board and if it is a naked chip,check the bridges are clean.Also try a cmos reset.

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I plug in the power chord and try to swithch on the laptop.
3 light's on the laptop turn on for 3 seconds and then nothing .Nothing comes on the console is all black.
I have tried switching on without battery, without ram and nothing _> same light on the laptop comes on for 3-04 seconds and nothing after that.
Any help would be highly appreciated.
Thanks All

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My Dell Inspiron 24 all in one will not turn on. I just get a black screen. Power light is white. If I hit the volume buttons  it then cycles through red blue green.  It was working fine yesterday.

Answer:Dell Inspiron 24 all-in-one gets Black Screen when trying to turn on

Is this an Inspiron 24-5459 AIO?
I don't see any "volume" buttons on the setup diagram for the 5459.  Have you tried pressing the Screen-off button which is right above the Power button?   The 2 buttons above the Screen-off button are the brightness controls.
You can try powering off and unplugging the power cord from the rear of PC and from the wall. Then press/hold power button for ~30 sec. Reconnect the power cord to rear of PC and then to the wall and see what happens when you boot now...
And if this system is under warranty, you may need to contact Dell Tech Support.

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Hello everyone, i just used my dell inspiron 14 3000 series, after I shut down, i can't turn it on again. Can you please help me?

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I have a Dell Inspiron 15 3521 that came with Windows 8 installed. I upgraded to Windows 8.1 and everything worked great. When Windows 10 came out I was reluctant to upgrade, but I finally did right before the free offer ran out. Again, everything worked great (except for now having a dozen user accounts that I do not need – but that’s another story).
After a month or so, Windows 10 did its upgrade and that’s when everything got messed up.
Now, my wi-fi will not even turn on. I click the toggle in Control Panel/Settings/Wi-Fi and it will toggle on and then immediately back off. The only way I can use wi-fi is to use a Cisco USB wi-fi dongle.
I, of course, have Googled till my eyes bleed, but can find nothing that has helped.
Supposedly, this model is on the list tested for Windows 10.
The onboard wi-fi adapter is a Dell Wireless 1703 802.11b|g|n (2.4 GHz)
Anyone have any ideas what to try?
Bob Mathis

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was using my laptop the other night when in bed and had it on my quilt cover. all of a sudden the whole thing just turned off and when i tried to turn it back on again there was no power goin to it at all no lights nothing. so i took the battery out of it and tried and power lead and then put them back in and tried to turn it on again and nothing happened. it is a windows vista. also when i have the lead plug into the socket and not the laptop the blue light will come on the lead but when i go to plug it into the laptop the blue light turns off.. please any help is greatly appreciated

Answer:please help my dell inspiron laptop wont turn on

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I have a n7110 17r, i got it used so there is no warranty on it. I got it around February of this year. Then one day around May the screen stopped working but the fan and everything else worked still. I decided to take it apart to see if the cable to the screen was on correctly but then when I put it back together nothing started working and there are no lights except for the Windows mobility center button (the one with 2 gears on it). It lights up as soon as i plug in the charger in the laptop with no battery or if the battery has some charge and I push the power button. Is there a way to fix this or is this laptop dead?

Answer:Dell Inspiron n7110 17r wont turn on

Download the service manual here - - remove the memory modules, disconnect the HDD / ODD and power on the system and check the exact # of beeps in a cycle. This will help diagnose the source of the issue.
Press and hold the fn key + power button - it should initiate diagnostics and if there is an error, count the exact # of beeps in a cycle and it will help isolate the source of the issue.
Connect an external monitor and check if the display works fine.
If nothing goes, I would primarily suspect the motherboard.
As there is no warranty, then you could contact our team to get a quote for a paid service call -
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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my Inspiron won't turn on when I press the power button the Dell logo comes up then the screen goes black. Then it starts to blink black and then a blue screen. The blue screen says "Windows Update Important updates are available. Go to PC settings to install them." In yellow letters at the bottom right of the screen. It never starts up.

Answer:Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes. ??
Please run diagnostics by tapping on f12 and let us know the outcome. 
What windows is the machine running on? 

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my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

Answer:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

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I have read through previous posts regarding this subject but none seem to be similar to my issue.  I have, for the past year, had some difficulty getting the power button to turn on.  There are no beeps and I have used both with the power cord and without it.  
Generally what I have to do is jiggle the laptop top or move it back and forth.  This leads me to think there is a lose connection somewhere.  It usually turns on but I should mention that I also usually turn off laptop by "sleep" not off.  However, today I used "shut off" and had a very difficult time getting the laptop power button to turn the system on.  It is totally black and definitely shut off.  After hours I guess I jiggled the top in the right position and it came back on.
If you could share some thoughts about what the issue might be I would appreciate it.  I didn't know whether to return it to Dell for repair or find a local repair person here in Pittsburgh.  Obviously it is several years old and I don't want to pay a fortune to repair it.

Answer:Dell Inspiron 17 5000 series won't turn on

Start by replacing the DC jack in the system - if you need a part reference, post the full model number (i.e., 7531, 7779, etc.).
Any more than that and "several years old" likely means you're better off replacing the system -- the mainboard replacement that would be needed will run you a few hundred dollars and on a system more than 2-3 years old likely means a replacement system is a better idea.

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I have a Dell Inspiron 15-5547, and as the title states it will not completely shut down.  I have tried a Reset (Windows 10), and it did not solve the issue.
My guess is what is causing this issue to happen is the new Samsung EVO SSD I installed around the same time this started happening.  But why would this cause the problem?  I'm in another country now- It is extremely hard to return these things.
What happens is this: We turn it off normally, shutting it down completely (Not hibernate) and the backlights on the keyboard remain lit.  We then have to hold the power button until it actually shuts down.
If we didn't know about this issue or forget, this causes the laptop battery to die overnight, which can't be good for the battery.  In fact, that's what happened.  I thought the problem was that the laptop was turning itself on, but it seems to be the opposite- It doesn't turn off.  Now, here and there this does not happen.  Sometimes it does turn off normally.
Any suggestions?  Is this really because of the SSD?
Windows 10 Anniversary, 8 GB RAM, Intel Core i5 4th Generation, 500 GB Samsung EVO SSD

Answer:Dell Inspiron 15-5547 won't turn off without forcing it to. Why?

Hi Rocketman16,
I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.
If the above steps do not fix the issue then please boot the system into the Safe mode to check if the system shutsdown from this mode. Please use the link below to start system into safe mode.

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First of all I would like to sincerly thank Techspot memeber, Richard 1966, for saving me the cost of a new computer with his posted solution to the closed thread: 'Dell inspiron 1100 will not turn on'. I'm was so impressed with Richard 1966's solution that I was compelled to joing Techspot and post this 'thank you' and my comments. I have never posted previously so I hope I'm within Techspot protocol.

A few hours ago my Dell Inspiron 1564 would not turn on; it appeared that no AC power was getting through the power switch, my computer was 'dead'. I tried changing batteries, using the power cord without a battery, plugging the ac power cord in while holding the power button down. I tired everything to no avail.
I went shopping online (on my wife's laptop) for a new machine.
On a whim I did an internet search on 'my Dell Inspiron will not turn on' and got directed tp the Techspot thread which contained Richard 1966's solution

As Richard 1966 instructed I disassembled my failed laptop, disconnected and then reconnected the touch pad, plugged in the power cord hit the power button and bingo, my laptop came on just like it has hundreds of times before.
This procedure took me about 1 1/2 hours. I have taken apart about half a dozen laptops over my computing years.

There is obviously a weakness in the Inspirons around the Sleep/Hibernate functions and the mechanism when the laptop is closed which triggers... Read more

Answer:Dell Inspiron 1564 will not turn on solution

How would you get to the control panel to disable it if it won't turn on?

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Hey guys/gals. Thanks for looking and any help would be great. Here's what's going on. I was playing an online MMORPG the other game and I hit Alt+Tab to switch to my Windows screen and when I did the monitor went black. At first I thought it was some kind of windows glitch so I manually forced the power down via hold the power button. I tried to turn the computer back on and it showed the first main loading screen, not the WIndows screen just the computer loading screen. But when it went past that, nothing. The screen was just black. So I forced the power down again. When I turned it back on, nothing loads. I get the blue light on the side that shows the power is on and the blue light showing the bluetooth adapter card is on. The light that comes on when it's reading from the hard drive comes on for a couple of seconds then goes off like it normally did until after the loading screen. The fan comes on and runs but the loading screen doesnt come up, the hard drives are being read. And as far as I can tell, then monitor isn't just black, it's not even coming on. I've taken it apart and cleaned it as best as I could and still nothing. I removed both hard drives, nothing. I removed the RAM chip, nothing. Any ideas?

Answer:Dell Inspiron 1721 went black, won't turn on

Disconnecting any externals (including network)
Removing the laptop main large battery
Removing the power adapter cord
Re-seating the Ram (or even just leaving 1 Ram card in only, for the moment)
Re-seating the Hard Drive
Then with all power out still. Hold down the ON button for 20secs
Plug the powered, power cord back in
Turn On
Did it work? If so, then turn back off (or shutdown if Windows loaded)
And refit the extra Ram card (if removed) and refit the main battery
Turn back on again, and you're good to go.

Otherwise check here for more options: Tutorial: No POST (Power On Self Test)

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i had this computer for a few years now but
i only used it for about a year then i messed up the os..
eventually i go to ficxing it late last year but it only worked for a few days
then it never turned on again...
its not the battery because
i plug in the charger and no charging light comes on the computer
but the light on the charger is on
help? what could it be?


Answer:dell inspiron 1501 wont turn on?!!

It could be a loose power jack on the laptop. If you move the power connection around while plugged it, can you see the battery charging light come on?

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Ok well, I'm trying to make this short while going into detail. Anyways today i left to go and do some things and my PC was working fine i was downloading some things so I left it on. I came back (Couple hours later) and its off the screen is still on. so I go to turn on the PC and it doesn't power on. I try switching several new outlets but still nothing. so i take it apart and there was nothing burnt or anything. so i put it back together and still nothing. So i checked the little green light and it isn't even lit. Anything i could do?   Also its windows 8                                                  

Answer:My Dell Inspiron 660s wont turn on? HELP!

Hi xgenmakers, unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my message. Other community members who need assistance please start your own topic in a new thread.

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hi I'm Diego, i have  new dell inspiron 5567.Is there one way for turn off monitor without screensaver?Any shortcut?Thanks

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My computer was running fine. I booted down to plug in a new power strip. When I booted back up, it turns on and hangs on the Dell screen with the progress bar just past the 1/3 point. I've tried this several times, exactly the same result.
I don't see a way to post a screenshot (picture taken by my tablet) or I would.

Answer:Dell Inspiron 518 00 starts to turn on and hangs

Did you try removing that new power strip and connecting the PC directly to the wall?

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I have a Dell Inspiron 1525 running Vista that will not boot up. When I turn the computer on the fan runs but the screen stays black and nothing turns on. The battery light blinks amber, and the wifi catcher light blinks yellow then blue. I thought it was the DC power jack/USB board, so I bought and replaced it, but that didn't do anything. It still does the same thing. I couldn't find any diagnostic for the blinking lights (the keyboard lights do not light up). I tried re-seating the RAM and anything else I could think of, but nothing works. Does this mean my motherboard is fried? How can I tell if it is that, or something else? Any advice would be greatly appreciated, thanks.

Answer:Dell Inspiron 1525 wont turn on

Hi this is from the manual

Solving Problems
Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
• Reseat the power cable into both the
power connector on the computer and the
electrical outlet.
• If the computer is plugged into a power strip,
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also temporarily bypass power
protection devices, power strips, and power
extension cables to verify that the computer
turns on properly.
• Ensure that the electrical outlet is working
by testing it with another device, such as a
• Check the AC adapter cable connections. If
the AC adapter has a light, ensure that the
light on the AC adapter is on.
If the power light is solid white and the
computer is not responding — The display may
not be connected or powered on. Ensure that
the display is properly connected and then turn
it off then back on.
If the power light is blinking white — The
computer is in standby mode. Press a key on the
keyboard, move the pointer on the trackpad or a
connected mouse, or press the power button to
resume normal operation.
If the power light is solid amber — The
computer has a power problem or an internal
device malfunction. For assistance contact Dell,
see “Contacting Dell” on page 50.
If the power light is blinking amber — The
computer is receiving electrical power, but a
device migh... Read more

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Hi, I am hoping you guys(or gals)can offer some help.
My laptop is not even 2 years old (Dell Inspiron e1505)
I went to turn it on, and it would not start up.
Instead, it would power on and the screen would say black.
The fan would come on the power light would come on. Also,
the number lock and scroll lock lights would blink, and the caps lock
light was solid. I could hear the hard drive thinking about starting up.
This would last about 30 seconds, and then it would power off.
I read around the internet and found a solution, which was to
"reseat the memory". I took the bottom access panel off the memory
and took the chips out of the A and B slots. I then put them back in
securely and made sure they were in. IT SEEMED to work, when i turned
it on, the lights were no longer blinking. It started to power up (but the screen was still black) and it powers on for about 7 seconds and then just dies.
Please help if you can, I cannot afford a new computer and hope there is a simple solution. Thank you so much - Nick

Hi, I still cant get the computer to turn on.
It powers on for 3 seconds, the screen never comes on.
The computer shuts off.

Hi, I still cant get the computer to turn on.
It powers on for 3 seconds, the screen never comes on.
The computer shuts off.

Hi, I still can not get the computer to turn on.
It powers on for 3 seconds, the screen never comes on.
The computer shuts off.

Answer:Laptop will not turn on (Dell Inspiron e1505)

1) HellRell. Stop spamming please. Posting more than once with the SAME thing in the post content is unacceptable... especially 3 times... in a row...

2) You said it worked for a moment after you reseated the RAM. This may suggest that there is a RAM failure. Try replacing your RAM. That's the simplest possible solution from what you've said here, that may work.

3) It sounds like you might have hit the typical DELL defect in well... just about everything... After about 2 years, the computer stops working and does something like that... I believe this is a dell conspiracy to get you to buy another one, however that might just be my opinion/superstition.

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My charger is good. The light indicator on the lap top is working so it's taking the charge. When I press the power button the keyboard will light up but never turns on. It's has an internal battery so I cannot perform a reset as so many post and videos suggest. Please help.

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Hi. My Dell Inspiron 530S won't turn on. The green light by the power cord connection in the back lights up, but when I push the power button, nothing happens. No beeps or flashing colors, nothing happens at all. I have Windows Vista Home edition. The computer is between 2 to 3 years old. I just purchased Winferno Registry Power cleaner last week and after running it, the computer seemed to be faster. This same issue happened last week (before running Winferno) and we unplugged the power cord from the back of the PC for about 5 minutes and after we plugged it back in, it came on. Everything was working beautifully and then my son got on it and it kept freezing up. I didn't have time to look at it right then, so he did a proper shut down thinking that may resolve the issue. But the next morning, when I push the power button, nothing happens. We tried the unplugging again, even for an hour. But no matter what we do, it won't come on. I am not computer illiterate, but not an expert either. I think this may be a power supply issue, but would appreciate some feedback, before I purchase one. Thanks for any assitance.

Answer:Solved: Dell Inspiron 530S won't turn on

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15 month old laptop worked fine yesterday, won't start today. The screen stays black, the laptop itself completely silent. No beeps, no fan, no sound a tall. 
Green light IS on on the adapter, but no light on the front edge of the laptop. I have tried the recommended sequence of releasing static energy (remove battery, unplug from adapter, push on button for 60 seconds) and it doesn't work. I have brought it to the Microsoft Store at the mall, and they have tried multiple alternate power/adapter cords, with no success.
It sits on my desk - never travels (not to work, not to the coffee shop, not ever), never dropped, no spills. No sense of processor problems. Just won't turn on. 
I called the out of warranty line at Dell and they said I could mail it to them and for $259 they will troubleshoot and replace the motherboard and see if that helps. Whatever repairs they do will have a 90 day warranty.
So here is the question for you: At the Microsoft Store they have an exact replacement for $600. Should I: 
(A) Send off my computer for Dell repairs and hope that I get another 15 months out of it before something breaks again?
(B) Buy a new Inspiron and pay for the longest possible warranty this time? 
(C) Migrate to Mac? 

Answer:15 Month old Dell Inspiron 5758 won't turn on

When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Does the adapter led stay on and stable or does it go off when connected to the system?
If the light on the adapter goes off when connected to the system, then you could try replacing the DC port first - this is the part you would need -
If that does not fix the issue, then the motherboard needs to be replaced. 
If the system does not power on at all and the adapter led stays stable when connected to the system, again the motherboard might be faulty and needs to be replaced.
However, there are other components that could cause this behavior as well - like the memory / HDD. Download the service manual here - remove the memory and HDD and see if the system powers on. If it does not, then the motherboard is at fault.
To answer your 3 part query - Personally, I would suggest you to invest your money on a new machine than to repair this system. However, whether you would want to stick with Windows OS or Mac OS based machine is your discretion.
Let us know if you have any other queries.

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hi my e1505 wont turn on when i press the power button, no sound...nothing. Preceding this was an accident where orange juice was spilled on the bed where the e1505 was sitting but i think it only crept in where the cpu radiator vents are, so i opened it up thoroughly cleaned everything on the top and bottom of the mobo with rubbing alc and put it all back together and pushed power and no go. although its sounds like a mobo issue i have a sneaking suspicion its the tiny little board that holds the actual power button because in the past(before the orange juice) i would have this problem where it wouldn't do anything and that was eventually solved by pushing really really hard down on the power button, so i feel like it could be that the little power board's connections are weak or the power board itself is fried.

any thoughts?

Answer:Dell Inspiron e1505 wont turn on

The power board or motherboard could be damaged or shorted by the orange juice or by static electricity... when you disassembled the laptop

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Hi all,

My Dell Inspiron 1525 has had some problems for awhile and just recently it was doing a lot better. But the other day, I ran a virus scan with McAfee and it found a trojan called NTOSKRNL-HOOK and so it scanned it and removed it. But it said it kept coming back. Anyways I turned off m computer to deal with it later and now it won't turn on. It gets to the Dell logo screen and loads the little white bar and then the screen goes black and it does it again and again until finally I just end up turning it off manually. Because it doesn't get past that page, I can't even boot it in safe mode or anything and all I can do is use the F2 and F12 to use diagnostics and such. If someone could recommend something, I would really appreciate it since I haven't had it more than a year or so (warranty is up). Thanks!

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  I have a Dell Inspiron E1705 laptop (out of warranty) that will not power up. When I press the power button, the power light goes on for just a few seconds, then goes out. No fan noise, nothing on screen, nothing period. In one of the forums I read to push the Fn button while pushing the power button, then holding. When I do that, the 3 LED lights (at top, the 3 LOCK lights) go on briefly, then go out. I have removed the battery, checked it (it's fine) just used AC power, just used the battery, nothing works. I am suspecting that maybe the internal power board is fried or possibly the power button circuit board is fried. When I took it to my neighborhood computer store, it worked fine (twice!). I am at my wits end. Can someone help me? Thanks for your time.

Answer:Dell Inspiron E1705 laptop won't turn on

Define " worked fine".Alan <><

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I think I already know the answer for this but I'd like to confirm.
I was having some issues with my laptop (Inspiron 7720 aka 17R special edition with 3D) so I ended upgrading to a 250 GB SSD with Windows 10 installed on it and using the 1 TB HDD for storage.
I still have the 32 GB mSATA SSD that came with the laptop that was used for caching the HDD. I'm wondering if I can do something useful with it such as enabling intel rapid storage for the 1 TB HDD. If yes, how would I do that? The PC won't boot if I place the mSATA SSD and I tried playing around with the BIOS settings to get it to boot with no luck.

Answer:Can you have both an SSD and a cached HDD on Inspiron 7720?

While there's nothing stopping you from using the mSATA cache, doing so with a native SSD will likely result in slower operation than simply using the SSD as the Windows drive.
I don't think the mSATA drive can cache the hard drive (assuming the hard drive is the second drive in the system).  Since the OS isn't running from that drive, it will make no difference anyway.
Did you change the SATA operation from RAID/IRST to native AHCI when you installed the 2.5" SSD?

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Have Inspiron 17R SE 7720 with 32 GB mSata. What was the purpose of that?
For use as cache I cannot see a way (no RAID drivers inside) and for OS is too small.
What was the primiry idea for this hardware-how to use it optimally?

Answer:32 GB mSata on Inspiron 17R SE 7720

It is a cache for the hard drive.  With many hybrid drives now having built-in caches, and with solid state drives far less expensive than they were when that system was new, the added cache makes less sense than it did then.

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My keyboard from my 
Inspiron 17R SE 7720
is broken and i wanna order a new one i live in the netherlands.
Can i have a link to order one please ?

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My 7720, which had been fine for years, suddenly decided that it did not want to boot.
This was sporadic for a few days and now it has given up.

The symptoms are:
When switched on the keyboard lights up, the dvd drive spins, then the special keys at the top right light up one by one then go out again, then nothing but the power/charging light (the fan does not even come on). It does not get as far as the Dell logo so I'm assuming a BIOS issue.
Originally I thought it was probably a heatsink issue (and with my machine being out of warranty), so I replaced the thermal pads and tried again... same result as before.

If I hold down 'd' when powering on, the display does the self test, so I know the display is ok.
If I hold down the end key and release it when I plug in the adapter lead, the fan blows at full speed so I know the fan is OK.
If I attach a usb key with the phlash16.exe, minidos.sys and bios.wph file; the computer accesses the key but nothing happens. Which is unsurprising since I have no way to extract the bios.wph file from the 7720A16.exe file as I only have access to a linux machine at the moment and it complains when I run it under wine that the current machine does not have a phoenix bios (even when trying to extract the rom file with '/WriteRomFile').

I believe the BIOS may be corrupt (I really hope the motherboard hasn't died as I can't seem to find a cheap replacement anywhere). I have already replaced the cmos battery, just ... Read more

Answer:Inspiron 17R SE (7720) tale of woe...

The system isn't getting far enough into POST to test the BIOS (if it were you'd be hearing a 1 pause 1 beep sequence).
Unplug the system, remove the battery and hold the power button for 30 sec.  Remove and reinstall the memory modules and the hard drive.
Try powering up again - if that doesn't get the system going, and you hear no beep codes, the mainboard is toast.

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When I hit the power button I get one short beep and I can hear the hard drive spinning, but nothing else comes on. No screen or fan or any lights other than battery indicator LED blinks orange when the battery's in. The hard drive comes on and stays on with the one beep with or without the battery. Pressing the power button again does nothing, the hard drive stays on.

Answer:Inspiron 7720 won't power up

remove battery and charger cord
press and hold power button for 30 seconds
reinsert battery
will it power on now??

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I am trying to find a part number for the motherboard for an Inspiron 17R special edition 7720 with 3D Nvidia GeForce 650M graphics, and I am being given the runaround by Dell. Would anybody happen to know what it is?

Answer:motherboard PN inspiron 17R 7720 3D

One of them is MPT5M, but if you have the system, the number will be on the board near the memory sockets -- in a string starting wtih DP/N or CN ...

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Hi, My wife has an Inspiron 17R SE 7720 laptop, approx 3 months old. The laptop is capable of showing 3D movies, but you obviously need some 3D glasses to watch them. I've found Nvidia 3D glasses on sale and 3D kits, which contain glasses and an IR emitter. However I have a feeling this laptop has a built in emitter. At least there's a panel that looks like an infra-red device, next to the webcam. The documentation is shockingly bad. Even when I put the service tag into the dell support site, it brings up manuals for other models, e.g. the 5720  or the 7110. I can't find anything that tells me what this IR device is. Can anyone help confirm what it is? Or whether I need to buy the kit? Or hopefully just the glasses! Thanks Steve

Answer:Nvidia 3D on an Inspiron 17R SE 7720

Hi steveblakemore,
The Inspiron 17R SE 7720 laptop does have the IR emitter, However to access the 3D vision your computer should have the 3D LCD screen to support the 3D vision. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag to check the system configuration, so I may check the region/country from where the system was purchased and assist you accordingly. You could also click on Start Conversation to send a private message.

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Compared to the other Dell Inspiron 5559s I have seen, and in fact compared to all laptops I have seen, this start-up time is not normal.  I don't mean how long it takes to boot to Windows.  I mean how long it takes to get it to display the Dell logo upon start-up.
There is no power light (since for some reason Dell decided it doesn't need one??), so I can never tell if I successfully turned it on or not until a good 6 seconds later when the keyboard's backlight lights up.  Then it takes another 3 seconds for the screen to turn on.  This definitely has something to do with the CMOS, or the BIOS, or something.  Everything is up-to-date, including drivers.  Please don't treat me like someone who doesn't know how to use a computer.
This has been an issue since I received the laptop in 2016.  Dell told me it's normal.  Dell was wrong.  Nothing new there.  I recently used another Dell Inspiron 15-5559 and was surprised by how responsive it was at powering on.  A function mastered on computers since computers were first made, and yet it performs badly on this 2016 model.
Any suggestions besides paying Dell a fortune?  It is not in warranty.

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