Computer Support Forum

How to protect and clean your computer from malware

Question: How to protect and clean your computer from malware

Malware Protection is a rogue anti-virus application that runs a fake system scan and then concludes that your computer has a malware infection or serious security/privacy issues. To fix the malware infection you must pay a fee, about $50. The rogue program copies user interface elements from real programs and it looks like a legitimate application. Plenty of people shell out $50 to register this fraud and that's a big problem because if you're transacting with these guys online you're offering them your credit card details. Cyber criminals can later user that information to their benefit. You should protect yourself with common sense and legitimate anti-virus software because such fake anti-virus applications as Malware Protection now represent about 20% of all malware in circulation. If you made a mistake and purchased it, please contact your credit card company and dispute the charges. And if you still have this fake AV on your computer, please follow the removal instructions below to remove Malware Protection and related malware for free.

Manual Malware Protection removal instructions:

1. Right click on the "Malware Protection" icon, click Properties in the drop-down menu, then click the Shortcut tab.

The location of the malware is in the Target box.

NOTE: by default, Application Data folder is hidden. Malware files are hidden as well. To see hidden files and folders, please read Show Hidden Files and Folders in Windows.

Under the Hidden files and folders section, click Show hidden files and folders, and remove the checkmark from the checkbox labeled:

- Hide extensions for known file types
- Hide protected operating system files

Click OK to save the changes. Now you will be able to see all files and folders in the Application Data/Program Data directory.

3. Rename malicious process.

File location, Windows XP:
C:\Documents and Settings\All Users\Application Data\defender.exe

File location, Windows Vista/7:

Rename defender.exe to virus.exe or whatever you like.
4. Restart your computer. The malware should be inactive after the restart.

5. Open Internet Explorer and download TDSSKiller. This malware usually (but not always) comes bundled with TDSS rootkit. Removing this rootkit from your computer is very important (if exists). Run TDSSKiller and remove the rootkit.

6. And finally, download free anti-malware software from the list below and run a full system scan.

MalwareBytes Anti-malware
Spybot S&D
Hitman Pro 3.5

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Preferred Solution: How to protect and clean your computer from malware

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to protect and clean your computer from malware

Is this a removal guide for this rogue or ?

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Topic title pretty much says it all. How can i prevent hijacking of my browser or even worse my entire computer? Last night i made a stupid move and attempted to download something off Pirate Bay, i read the comments and it looked legit. Since i didn't have a software that downloads the torrent i clicked on whichever one Pirate Bay offered me. The software was successfully installed and was downloading the program but it froze the halfway and my google chrome completely stopped working, Later on i found out that Conduit is a malware that sometimes installs itself without the user's permission and takes over the browser. Now i'm paranoid about downloading anything. By the way i have a supposedly good anti-virus : Bitdefender for which i paid good money! Very disappointed that it pretty much welcomed the bad malware with open hands and allowed it install itself. 

Answer:How to protect your computer from malware like CONDUIT??

attempted to download something off Pirate Bay : < Anything off these Torrents sites is 50 to 90% infected and not usually legalWinPatrol Free is one of the better programs to warn you if there is going to be an attempt to change your Home Page. This may help after you do a full scan with your Antivirus -Please download AdwCleaner by Xplode onto your desktop.*Close all open programs and internet browsers.*Double click on adwcleaner.exe to run the tool.*Click on Delete.*Confirm each time with Ok.*Your computer will be rebooted automatically. A text file will open after the restart.*Please post the contents of that logfile with your next reply.*You can find the logfile at C:\AdwCleaner[S1].txt as well.  Thank You -  

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Will Ad-Aware only detect the malware in its definitions during a scan, or does it also prevent it from being installed on your computer in the first place? What about A2? Many thanks. - Tye

Answer:Does Ad-Aware protect your computer from malware?

No on both counts. Try Spywareblaster click here

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Hey guys, I am sure you can relate to my current woes here. I have a family member who is just always getting malware on their computer. Getting tired of cleaning it up so frequently and I wanted to ask you guys what you do. Personall I install Chrome and MSE, and set MSE to a Full Scan once a week with real time monitoring. I also preach safe web surfing, but honestly, it's like telling a Crack Head that crack kills.

So what do you guys do to try to ease the pain of fixing a family members computer?

Answer:How do you Setup your family members computer to protect from malware?

They now have Macs

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Logfile of HijackThis v1.97.7Scan saved at 12:17:50 PM, on 5/1/2004Platform: Windows XP SP1, v.1081 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1081)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Mixer.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\WinZip\WZQKPICK.EXEC:\Program Files\Norton AntiVirus\SAVScan.exeC:\Program Files\Outlook Express\msimn.exeC:\WINDOWS\System32\wuauclt.exeC:\WINDOWS\System32\P2P Networking\P2P Networking.exeC:\Program Files\eMule\emule.exeC:\WINDOWS\System32&... Read more

Answer:clean your computer of Malware

First thing you must do, in order to backups in case something goes wrong, is download HijackThis again and save/extract the file into its own directory, like c:\hijackthis.

It is not good to run hijackthis from a temporary directory. Do this and repost a new hijackthis log as there are entries that need to be fixed.

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Hi I have done all the steps as specified in the "Sticky: READ & RUN ME FIRST. Malware Removal Guide"

What ya think?

Answer:Is my computer clean of malware??

The rest of the reports.

Here's the rest of the reports.

Any help would greatly be helpful.

Thanks a bunch.


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I would like to clear the malware off of this computer.

Answer:Slow computer needs malware clean


This is not the same PC as the last time?

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A few days ago I went on a website that I regularly go on and usually do not have an issue with, but this time apparently was different. The website I went on was (it is one of those search and win sites). When I went on the site my anti-virus software (Norton 360) popped up that it blocked a trojan and few other things.

I immediately scanned my computer with Norton 360, which came up with nothing else. Then scanned it with Malwarebytes Anti-Malware, which found a trojan and quarantined it on reboot. Re-scanned the computer a few more times with both programs and they did not come up with anything.

A day or two later I go on firefox and search for something in the search bar (google) and get redirected to install a firefox extension (I believe it was called performance cache 1.0) I "x'd" out of it but apparently it was installed anyway, so I disabled it and deleted it. I go back and run scans with Norton 360, which finds nothing and Malwarebytes, which finds a few trojans, which it quarantined. Also ran TDSSKiller which found nothing.

At this point I had a friend who knows a bit more about removing malware than me help out. He ran a few programs, not sure if I remember them all but I will try to list what I remember, Norton 360, Malwarbytes, Spybot Search and destroy, TDSSKiller, RogueKiller and used RKill to close anything running in the backround. I may be missing one or two, not sure. He ran them in both Normal mode and in Safe mode. He made a ... Read more

Answer:Is my computer clean now after removing malware?

To be absolutely certain.. Please go here....Preparation Guide ,do steps 6-9.Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If GMER won't run (it may not on a 64 bit system) skip it and move on.Let me know if that went well.

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Hello all,
I had the adobe popup virus and found this website through a search.  I found a post with the same problem and downloaded the programs the helper advised.  I ran TDSS killer, malwarebytes, aswMBR and Eset.  Eset was the only program to find anything.  It cleaned four of the five infected files, there wasn't an option to clean the fifth one.  I ran Eset again to see if I could clean that file, but the scan didn't find anything the second time. That was about a week ago and as for now the adobe problem is gone, but I want to make sure I don't have anything else.
As a side note, my browsers ( both IE and chrome) often don't load pages on the first try, a refresh is necessary.  This problem seemed to improve after the attempted cleanup, but has come back recently. Very possibly unrelated, but just letting you know.
Any help is appreciated and thank everyone in advance.
Went through the prep guide and here is the DDS text
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16576
Run by Matt at 20:27:57 on 2013-05-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8061.5100 [GMT -5:00]
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
============== Running Processe... Read more

Answer:I had some Malware and want to make sure computer is clean

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: 1Link 2IMPORTANT !!! Save ComboFix.exe to your Desktop1. Close any ope... Read more

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The main computer in our house was infected with the zero.access virus, so I'm going through all our other computers that share the network to make sure they are clean.

This computer wasn't displaying any malware symptoms and was running just fine, and nothing showed up on any of the scans - I just want someone to look this over and make sure the computer is clean before I toggle System Restore.

This computer is running 64 bit Vista so there is no Root Repeal log.


NOTE TO SELF: This thread is for the Toshiba Laptop

Answer:Malware Removal - computer clean?

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall

Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Go to add/remove programs and unins... Read more

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I've been working on cleaning up my computer lately, and I worked through the steps to check everything.

I did do some things different though. For instance, I used Spybot S+D instead of Super, and I used COMODO Pro instead of Malwarebytes.

I did this because it said those programs were not free, and full etc.

I don't know if this effects the outcome, but I have my logs.

Answer:Trying to clean computer/remove Malware

Here is the Comodo Firewall log and Spybot log

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Which is better?The pros of backing up data, reloading OS and transferring data back is that it is a sure way to get rid of malware.  The only con is that actual application programs that were installed will have to be reinstalled after the OD is loaded, unless you guys know how I can transfer the applications files also.  Is there a way?The pro to cleaning the computer of malware without trying to reload the OD is that the application files are not wiped out.Is there a way to transfer application files if I decide to reload the OD?

Answer:Reloading OS vs trying to clean the computer of malware

No.Applications need to be re-installed...There are apps that say they can do this but none of them i tested wrked very well...

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All the malware approaches I have come across assume you are removing malware from an already affected system i.e. malware is active on the machine you are removing it from. I believe this is what requires the need for "manual" removal of some infections--you need to change some files that your operating system has active/open.

I would think that the most effective way to remove malware would be to remove the harddrive from the impacted system, attach it via a usb adapter to a "clean" machine and run the anti-malware software from the clean machine--you would be able to do anything to the attached drive without impacting the operating system of the clean machine.

Are there any anti-malware applications that support this approach? Are there any drawbacks to this approach? Does this remove the need to do manual malware removal?

Much thanks in advance

Answer:removing malware from clean computer

That would be a last ditch effort approach. Meaning, if you can't run the system at all to do removal, then you would try slaving the drive. But you have to be aware that if the malware infected your already protected system, it could easily infect the system you slave it to. It's best to try to fix it with the software we recommend and then let us look for any leftovers that need removing.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 4008 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 427 GB (383 GB Free); D: 24 GB (24 GB Free);
Motherboard: LENOVO, Strawberry 4A
Antivirus: Windows Defender, Disabled (periodic scanner on as I am using another antivirus program than windows)
Web pages not loading properly since downloading some malware search engine, a proxy.
I downloaded the malware search engine on both my android and my pc.
I downloaded the free vpn on my android.
One site I tried wont accept my login
Cannot access clean computer to change passwords/banking details
I use a password to log onto windows, when I first switch on, how do I change that without a clean computer please.
Would really appreciate some help.


Answer:Don't have clean computer to change pwds, got malware

Bump please
Many thanks, I know you are all busy.
Just to update you. Since starting this thread I did a malwarebytes scan, sophos scan and a scan with my own av product, not windows AV.
I am still too unsure to use this computer though.

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lately,,i've been aware of my computers speed..and i followed some simple instructions on a post on how to remove the 'wares'(spy/ad/mal)on my computer..well,my logs are it clean or what?needs more cleaning?[attachment deleted by admin]

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Windows 7 Ultimate Version
This computer has been running incredibly slow for about a week now. I can only think of one thing I did and that was upgrade to the free AVG 11 (I have uninstalled it since). The scans never find any malware. I am posting the logs so maybe someone can give me an idea as to why it is so slow all of a sudden.
I also cleaned the actual computer and reset every plug and memory module and defragmented the drives even though it said they didn't need it. I ran the check disk too.

Thanks for any help.

Answer:Computer running slow no malware found is it clean?

I am not finding any malware in your logs. My suggestion is to first, uninstall ThreatFire, then post in the software forum to find out what is eating your memory:

Total Physical Memory 2.50 GB
Available Physical Memory 67.7 MB
Since you are not having any malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall

Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you c... Read more

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So my computer has been acting up for awhile now. Often times I can't have more than 2 tabs open without getting a "Warning! Unresponsive script error." from Adobe flash player constantly crashing. My computer is really slow especially when trying to browse things online or opening up multiple tabs at once. Malware bytes has not found anything and I am also running Microsoft Security Essentials and both scans come up clean. I did have some malware on my computer before but have gotten rid of it. Is it possible there's still some hiding that the scans aren't picking up? I don't know why but lately I have been VERY paranoid that someone may be watching my computer. Sometimes firefox will freeze and I cannot do anything for a good 10 minutes and it's quite annoying, especially someone like myself who doesn't have much of an attention span.
Any advice?

Answer:Malware scans come up clean but computer acting strange..

1/ Uninstall Adobe Flash.
2/ Reset Firefox  and remove any addons { dont use it myself  since Ver 28 } 
3/ Try IE 11 as a test to see if issue persists.
4/ Run JRT - Junkware Removel Tool.
5/ Install Latest adobe Flash.
6/ Reinstall Firefox after Uninstall { If required } 
Also download Speccy and post some Logs to look at.
This will tell us - Operating System / Ram / etc.

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Hi, Sometime between June 15th and 18th, System Restore had stopped functioning properly. When perform a system restore, I receive the following message at the end of the restoration process: "X Restoration IncompleteYour computer cannot be restore to [insert any date here]" On June 18th, my computer experienced a BSOD. I created a topic in the Windows XP Home and Professional forum. A BC Advisor instructed me to perform a memory test and so I did - it passed. In his next reply, he asked me "What is new or different since the last time everything worked properly?" My reply included a list of software that had been installed and removed within three days of the BSOD. Additionally, my reply mentioned that I had help cleaning my computer from June 12th-15th at GeeksToGo. The BC Advisor recommended I check with the "malware folks" to make sure my computer is indeed clean so here I am. Mod Edit: XP Forum Topic Issues:- Faulty System Restore- Blue Screen of Death- When Windows starts, the computer will idle on the desktop background before loading the taskbar and desktop icons. When the computer starts loading the taskbar and desktop icons, the computer's performance seems normal (I'm not sure if this is related but I figured I'd mention it anyway). I'm unsure whether or not this is necessary but I figured it couldn't hurt. The following is a list of all tools used during the cleaning process of my computer: - OTL - Malwarebytes&#... Read more

Answer:Is my computer clean? Is the BSOD a malware-related issue?

On June 18th, my computer experienced a BSODJust once?I see, you ran BSV and it reports only one BSOD.

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Opened a zip file from relative. Realized too late he had forwarded and not created it. Immediately close file, sent to recycle. Windows alerts began to pop up immediately asking if I wanted to give permission to make changes to my computer. Continued to deny permission until messages stopped. Checked McAfee Total Protection. It appears to have stopped multiple attempts to download PWSZbot-FLM!B07BA79EC303 to C:Users\Gary\AppData\Local\Temp\UpdateFlashPlayer_393e5fc3.exe."

Before finding your forum, did the following:
Downloaded and ran free version of Malwarebytes and Spybot Search and Destroy. Ran Malwarebytes, full scan with updated definitions. Found this: "C:\Users\Gary\AppData\Local\qkdbonai.exe (Spyware.Zbot.ED) -> 5248 -> Delete on reboot." The next morning, ran again, and caught this: Files Detected: 1
C:\$Recycle.Bin S-1-5-21-4208881228-2746468126-2523380943-1001\$R5J2XUO.exe (Trojan.Inject) -> Quarantined and deleted successfully.

Have been clean ever since on several full scans with McAfee Total Protection and Malwarebytes. Next went to each running process in Task Manager to confirm they are legit. All appeared to be.

Found your forum and followed rules and steps outlined in READ & RUN ME FIRST malware guide removal. Created logs and have them available for attaching. Note: all tools ran fine, but ust before running MGTools, I realized I had forgotten to check if teatimer was running on Sypbot. Opened ... Read more

Answer:Need your help confirming computer is clean after malware/spyware attack

Logs did not attach

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I was helping a co-worker with his personal laptop (Sony Vaio, Pentium M 1.86GHz, 512MB RAM, Windows XPP2).  He had this AntispywareXP 2009 that kept popping up saying his computer was infected and would automatically launch.  In addition, it would get multiple error messages saying ntvdm.exe - bad image or spysub.exe - bad image which would be followed by "Application or DLL c:\windows\system32\msansspc.dll is not a valid windows image.  Please check this against your installation diskette."  I searched online and found references to getpack23 which I did find running in the processes.I ran AVG , but it would keep crashing so I restarted the in safe mode and ran AVG.  Then I found this website and followed all the directions for removing malware.  Now hopefully the computer is virus free, but several programs seem to have been removed including Picasa 2, Nikon View, Real player, Mozilla Firefox, Picture Project and Microsoft Outlook.  I reinstalled Firefox, but the program will not load.  I've tried also opening several other programs that also just do nothing, including IE.    I'd appreciate any help that this forum can provide.  Logs are included.Raphael[Saving space - attachment deleted by admin]

Answer:followed instruction to clean malware but computer still acting strangely

Sorry for the long wait.  Things are very busy right now and we're a bit short-staffed, which is causing us to get more behind than usual.  Some recent server issues also contributed to this somewhat.  But we are doing our best to pick up the slack and help everyone out.  Are you still experiencing problems with malware?  If so, please follow these steps again:,46313.0.htmlI know you've already gone through the process and posted the logs, but malware changes and evolves, so we need to see if the state of your computer has changed at all.  It's difficult to instruct our users if we don't have the most up-to-date information.  Thank you for your understanding, and if you still need help, we'll be here to do what we can.

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Lately my pc's started running really slowly, ive emptied the bin, deleted some stuff, uninstalled some programs, ran defrag/cleanup and its still going slow.

What good tools (ideally free) are there out there to help with things like virus/spyware/malware protection and to keep my registry. The only thing i have atm is avast.

Answer:Useful tools to help protect/keep my pc clean

Quote: Originally Posted by tomharto

Lately my pc's started running really slowly, ive emptied the bin, deleted some stuff, uninstalled some programs, ran defrag/cleanup and its still going slow.

What good tools (ideally free) are there out there to help with things like virus/spyware/malware protection and to keep my registry. The only thing i have atm is avast.

If you are using Avast you should add Malwarebytes (free) for it will catch things Avast wont.

Neither should speed up (or slow down) your computer.

You can use the built in defragger, and I dont recommend reg cleaners ( in inexperienced hands) it can cause more harm than good.
Usually computer slow down from Installs/un-installs, the general increase in the size of registry, and other user related things.

The fastest way to get it back where it was in the beginning is a clean install. It is a PITA, because you will have to re-install all the apps, etc.

It is after a clean install that your machine is at its fastest.

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Ok this is weird. I run Ntl netguard, and Spyware Doctor. A few days ago, SpyDoc refused to auto update. Nothing strange thought I, site must be down.

Well its been four days now. Then I noticed I couldn't connect to Microsoft to do updates either. On further investigation, I found I can't connect to ANY legit malware sites. I have run Spybot, Ntl netguard, Malware Byte's anti malware, and Norton AV, none found anything wrong.

However, I tried setting up a proxy within Firefox, and CAN connect to the sites I couldn't otherwise. (albeit incredibly slowly).

As things stand, I can't update any malware software, and assume my poor PC must have caught something new and nasty.

Please help

Hi jack this follows:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:10:08, on 19/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterSer... Read more

Answer:Help Pls! Can't update Malware Protect or Visit Any Malware Sites

sorry, bump

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I'm not getting into details, but my computer was taken by the police recently.

But they gave it back. I will never hook this computer back up to the Internet until I completely scrub it of any trackers/warez.

If I could afford it I would just scrap this computer and build new, but damn this thing is/has been a beast in many ways for me over the years, so I'm have some nostalgia in trying to keep it. Plus the new comp I would build will cost me at least a G with the way I would build it and if I could just clean my original, it's got plenty of horses under the hood for an upcoming major project I really need it for.

I'm getting a new SSD for OS (think I'm going back to Ubuntu from Win7)

But I also want to run/clean the mobo/bios/anything else for keyloggers or any malware at all they may have installed.

Is it 100% possible to rid myself of any software they may have put on my mobo by doing some type of reset/wipe/clean of bios? Would there be anything else to consider?

What about the memory sticks, could they install/embed any malware of any kind in them? I'm not opposed to buying new memory if they could.

No this post is not a joke and real help is greatly appreciated. I think I put this in the right place on the forum... If not mods please move.


Answer:Computer seized by police, how to check/clean for keyloggers or any other malware?

EnterTheWormhole said:

Is it 100% possible to rid myselfClick to expand...


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Bleeping Computer used to have a tutorial named "How to easliy clean an infected computer (Malware Removal Guide)"
Is it still available? Has it been updated to include Windows 10?
If it is available, could you provide a link to the article.
Thank you

Answer:How to easily clean an infected computer(Malware Removal Guide)

Are you referring to this guide? so, it's from 2005 and a lot changed since then. While a lot of information in it is still relevant today, I suggest you to ask for assistance here if you need help with malware removal.MalwareTips is the website having an article with the exact name you mentionned.

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Thanks to number one son, I'm infected. I've read previous posts and done the following:

- new Java, old versions gone
- New Vundofix - nothing found
- Cleaned all cookies and temp files with ATF Cleaner
- Removed O2: - BHO (no name) - (E26CEADA......
- Several Hijack This - (final one below)
- Smitfraudfix - see below
- SuperAntiSpyware - cleaned everything

I'm hopeful and awaiting further instructions. I've used this site once before and would strongly encourage anyone who benefits from it to give generously. Thanks,

Smitfraudfix Log 7-15-07 (shortened)


Killing process
hosts localhost

Generic Renos Fix

GenericRenosFix by S!Ri
Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\ALLUSE~1... Read more

Answer:Virus Protect Pro - clean-up needed

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The problem started weeks ago, my desktop computer went down, and now my laptop ended up with suspicious files passing through the antivirus.  When i originally formatted the desktop and got it going again, even after the format it still had rootkits I found through malwarebytes...  I noticed lots of processes going through the live resources and started reading some of them through the text editor.  many contained suspicious invasive gathering information.
So I wanted to be sure the laptop is clean before I connect it to my firewall.  This is a clean install of windows without it being connected to the internet.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:27-01-2016
Ran by Black (administrator) on BLACK-PC (02-05-2016 07:03:18)
Running from C:\Users\Black\Desktop
Loaded Profiles: Black (Available Profiles: Black)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 8 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Comodo Security Solutions, Inc.) C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe
(COMODO) C:\Program Files\COMODO\COMODO Internet Security\cmdagent.e... Read more

Answer:Computer hacked days ago, boot wiped reinstalled still malware, clean check

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Your logs are clean.Check this out when connected to the net.AV: COMODO Antivirus (Enabled - Out of date) {F25D0092-CDBE-B303-ADB7-88DE8CDECCF5}===If all is well.To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.

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Global security company, G DATA, today announced the release of their free, PC cleaning tool, G DATA CLEAN UP, to protect against adware and potentially unwanted programs (PUPs), which together dominate the top 10 prevented attacks, according to G DATA SecurityLabs. Adware and PUPs are usually installed without the user?s consent and can become a serious nuisance, as they are very difficult to uninstall. CLEAN UP arms users against the most common types of adware and PUPs and helps to remove them reliably with just a few clicks.

With G DATA CLEAN UP, there is no need for installation. The user simply downloads and runs the CLEAN UP tool. Using a specialized technology, the tool detects nuisance adware and potentially unwanted programs that the user can then decide whether to keep or to delete.

?We created the free CLEAN UP tool to help all users, whether they are a current G DATA customer or not, guard their devices against annoying and potentially harmful programs that can be hidden and used for malicious purposes,? said Andy Hayter, security evangelist, G DATA. ?This is a great addition to our suite of antivirus products as well, as they work seamlessly together, providing protection across attack vectors against a wide array of threats.?

What is Adware?
Adware is any program, which is installed in the background without expressed consent by the user. Adware is not harmful in itself, but it can collect data on user behavior to display customized ads and to har... Read more

Answer:G DATA Launches CLEAN UP to Protect Users from Adware and Potentially Unwanted Programs

all these tools are useful and very welcome

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How would you protect yourself from a fud?

Answer:How to protect yourself from a FUD malware?

LukeNukesEm said:

How would you protect yourself from a fud?Click to expand...

Supplement your security with something besides signatures.

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i Just bought a new PC. i have a couple questions from the 'How to protect yourself from malware' thread.

My Pc is running windows 7.

In the Firewall section it doesnt say if the windows 7 firewall is sufficent? If it isnt i will download and outpost firewall and disable the windows one.

In the Antispware tools i downloaded Micrsoft security essentials for Winbdows 7. Since i also downloaded Avast as my anti Virus is it ok to run both these?

In the disable the autoruns feature there is no update for windows 7?

Answer:How to protect yourself from Malware

avilo4u said:

In the Firewall section it doesnt say if the windows 7 firewall is sufficent? If it isnt i will download and outpost firewall and disable the windows one.Click to expand...

While the Windows 7 firewall is better than what was in previous versions of Windows, it is still very inadequate.

avilo4u said:

In the Antispware tools i downloaded Micrsoft security essentials for Winbdows 7. Since i also downloaded Avast as my anti Virus is it ok to run both these?Click to expand...

No! MSE is and antivirus and antispyware. So is Avast. You can only have one of them installed.

avilo4u said:

In the disable the autoruns feature there is no update for windows 7?Click to expand...

Microsoft has never updated their info ( from here ) for Windows 7 so I'm not sure if everything that is used for Vista would apply.

You can just run this >> Autorun Eater

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Make sure you get your system protected from ocurrences of malware problems. Below are some simple steps you can take to reduce the chance of infection in the future. I strongly encourage you to do them all. There is no perfect solution for totally preventing malware from getting on your PC, however, these steps will help.

Please do not make the false assumption that this thread is old or out of date based on the date the thread was started ( 10-10-04 21:52 ). Look at the Last Edited date at the bottom of this message as this procedures does evolve with time.

IMPORTANT NOTE: It is getting more and more difficult to find real true freeware these days that does not include bundleware, toolbars...etc and junk you just don't want. Make sure you pay attention during installation of anything you download and read license agreements. Be sure to uncheck check boxes for the bundleware and toolbars where you can so that you opt out because the defaults are always to opt in.

1. Visit Windows Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. For anyone who is not yet running at least Windows 7 (which you really should be running at a minimum if your PC supports it) see the below link before updating. Note: Windows XP is not longer supported by Microsoft and is hence a security risk.

Windows 7 Upgrade Advisor
You should check for Windows Updates at least once a ... Read more

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Something (Malware ? ?) locked up my PC (Windows XP). I got a pop up message that my PC was infected and click "yes" to buy an AV program. I did not click "Yes", but every program I tried to run came up with the same message. I took it where I bought it and they fixed it by cleaning my hard drive and re-loading my OS. Fortunately, I had BU'd my personal files. They called the problem an "intercept". Norton AV did not catch it. They also loaded "Malwarebytes" for me.

What is the best way to protect for this kind of problem ?

Answer:How to protect against Malware ?

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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Is there any thread for "How to protect yourself from malware (for vista)" as the one written by chaslang for windows xp.

Another question plz. Is there any site to give ranking for antivirus softwares like matousec for pro-active internet security softwares.

Also kindly tell me plz that avast antivirus is better or comodo internet security with antivirus is better.


Answer:How to protect yourself from malware (for Vista)

ablaze said:

Is there any thread for "How to protect yourself from malware (for vista)" as the one written by chaslang for windows xp.Click to expand...

It was not written for Win XP. It is for all versions of Windows althoough obviously there is more in there that relates to WinXP and older since they have been around longer.

ablaze said:

Another question plz. Is there any site to give ranking for antivirus softwares like matousec for pro-active internet security softwares.Click to expand...

You should ask in the Software Forum. But reviews of AVs are typically out of date by the time they are published. This happens because many programs update 3 to 5 times per day and even just one update can drastically improve or reduce an AVs test score.

ablaze said:

Also kindly tell me plz that avast antivirus is better or comodo internet security with antivirus is better.Click to expand...

You are not comparing apples to apples. Avast is just an antivirus. Comodo Internet Security includes all of the below:

Host Intrusion Protection System (HIPS)
BOClean Anti-Malware is not being included in CIS


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We maintain several PCs from a library, a research lab for students in a university. Just recently bunch of malwares swarm inside the lab and nearly affected all the machines. Most of these malwares are being imported from student's flash drives in which they're freely allowed to plug on the PC's. So cleaning the infections was really tedious. We cloned the drives and some were fixed using anti-malware softwares. 
Each computer is running a Microsoft Security Essentials for virus protection, and that's it.

Our main problem is, how should we setup each PCs so that we can prevent those viruses from porting inside the system? Is there any particular software or windows configurations that can offer such functionality? MSE merely detects all these viruses and most of it already infiltrated the system and removing each as I said is very tedious and time consuming.
Maybe you guys got some efficient workarounds with this type of predicament.NOTE:
All PCs have the same hardware and uses Windows 7 32bit.

Answer:How to protect PCs from USB-malware carriers?

Simple, look at:
Have a great day!


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I continue to get the "SysProtect" download window on both I.E. and Mozilla. Followed your steps listed to clean my system, but same "Virtumonde" files appear each time I run Ad-Aware. Here is the Hi-Jack this log (after running Ad-Aware, see end of log for HijackThis log generated after restarting computer w/o running Ad-Aware):Logfile of HijackThis v1.99.1Scan saved at 9:48:28 PM, on 5/18/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINDOWS\System3... Read more

Answer:Malware - Virtumonde & Sys Protect?

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.Step #1Scan again with HijackThis and check the following items:R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)O2 - BHO: WTLHelper Object - {6D33B121-5C4C-4450-9D1F-7B67085CC199} - C:\WINDOWS\system32\jkhhe.dllO20 - Winlogon Notify: jkhhe - C:\WINDOWS\system32\jkhhe.dllAfter checking these items, close all browser windows except HijackThis and click "Fix checked".Step #2Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.Put a check next to Run VundoFix as a task.You will receive a message saying vundofix will close and re-open in a minute or less. Click OKWhen VundoFix re-opens, click the Scan for Vundo button.Once it's done scanning, click the Remove Vundo button.You will receive a prompt asking if you want to remove the files, click YESOnce you click yes, your desktop will go blank as it starts removing Vundo.When completed, it will prompt that it will shutdown your computer, click OK.Turn your computer back on.Please go HERE to run Panda's ActiveScanOnce you are on the Panda site click the ... Read more

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Hi. I am rather a person with basic knowledge about computers so don?t be surprised if my question will sound stupid to you.
I have a Windows PC and I often use my thumb drive to print some documents in my university. I?m afraid that it will become infected someday so I thought it would be a good idea to use it only with Puppy Linux when I'm at home. This is why I made my thumb drive a bootable one with Puppy on board. What I want to do is to boot to Puppy, copy the files I need to print or use at the university to the USB drive, then close the system and disconnect the USB drive. To be clear, only one USB stick is involved in this process (Puppy and data are on the same USB stick). Would that prevent infecting my Windows PC? If not then how can I avoid viruses spreading through USB? Can malware do any harm to Windows OS when Puppy is booting?

Answer:Can puppy protect me from malware?

Good idea if I understood correctly

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Hello - First, let me say thank you for helping me rectify a really poor choicesof opening software I wasn't 100% certain was verifiable. As a result I have the Virust Protect Pro problem (at a miniumum) which seems to tie up my machine a lot and causes problems with my wireless network adapter. I have used Spybot and Adware to no avail. I've copied and pasted the Hijack This log below and won't make any changes until I hear from you.
With great thanks for your help!

Logfile of HijackThis v1.99.1
Scan saved at 3:52:29 PM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program F... Read more

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I have read this thread and i am paying particular attention to #5 AntiSpyWare Tools, and it states ONLY USE 1 REALTIME BLOCKER So my question is, i use ESET'S nod32 Antivirus to protect my machine, but it has antispyware protection included. I also have Malwarebytes Pro providing real time blocking, so am i in effect useing more then 1 realtime blocker? If so what do i do about that? I paid for Malwarebytes Pro, not using it will defeat it's purpose and be considered a waste of money!

Answer:How to Protect yourself from malware Thread

You;re fine. One AV only, but you can have more than one AS (Anti-spyware ).

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Hello,I recently managed to aquire a virus that seems to have taken over my computer. There's a bar that appears right below the address bar for internet explorer telling me to download the latest antispyware to protect my computer. I cannot pull up my Task Manager, my computer prompts me that it has been disabled by my administrator. My desktop background has been changed to a message stating the computer has several fatal errors. and occasionally music will play at random that i've never heard is my log:Deckard's System Scanner v20071014.68Run by Josh UWL on 2008-04-09 16:35:51Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --49: 2008-04-09 21:36:32 UTC - RP521 - Deckard's System Scanner Restore Point48: 2008-04-08 16:12:26 UTC - RP520 - Restore Operation47: 2008-04-08 16:08:59 UTC - RP519 - Last known good configuration46: 2008-04-08 16:08:42 UTC - RP518 - Restore Operation45: 2008-04-08 16:08:41 UTC - RP517 - Last known good configuration-- First Restore Point -- 1: 2008-04-08 16:08:11 UTC - RP473 - System CheckpointBacked up registry hives.Performed disk cleanup.Percentage of Memory in Use: 85% (more than 75%).Total Physical Memory: 447 MiB (512 MiB recommended).-- HijackThis Clone --------------------------------------------------... Read more

Answer:Protect.antivirus Malware Infection

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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I have somehow acquired some malware titled system tool protect your pc. It comes up randomly, asks if I want to scan, says I have over 800 Infections, and constantly prompts me to sign up for it to erase my viruses. I know this is malware, and I aquired it after my Norton expired. How can I remove it? Thank you!

I am using a Hp Pavilion Vista.

Answer:System Tool Protect your pc (malware)

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using... Read more

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Microsoft said:

A view of the current landscape
Criminal attacks continue to evolve and malware has become their standard weapon against anyone who uses the Internet?on traditional form-factor devices, as well as on mobile devices like tablets and phones. Malware targets all operating systems and browsers, and in recent years, criminal attacks against applications have increased substantially.

Criminals also use social engineering to trick you into performing actions that put you at risk. An increasingly common social engineering strategy uses online advertising campaigns to lure you to a site that installs malware on your computer.

An economy has developed around building reliable vulnerability exploits, which criminals buy to help distribute their malware. Criminals make money from their malware, so they invest in ways to keep it alive such as producing a higher quantity of malware, updating it more frequently?e.g. multiples times each day?and increasing its size and complexity. Some malware is as complex as commercial applications.

Secure by design
We use the Security Development Lifecycle (SDL) to build Windows with the best security design, development and testing practices available. Some highlights include:
Threat modeling and security design reviews. During the design process we consider how criminals might seek to attack features and scenarios, and incorporate this analysis into our designs.
Writing secure code. Training and code quality tools help to pre... Read more

Answer:Windows 8 will better protect users from malware

Well its like malware writers would take time to discuss how they will bypass those features. Its like Windows 8 were built in security and could led to few vulnerability probably.

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I am getting three screens that come up when ever I try to do work on any program. (1) Windows Security alert (2) Spyware Protect 2009 alert (3) Spyware Alert

DDS (Ver_09-02-01.01) - NTFSx86
Run by Kim at 10:54:20.07 on Thu 02/19/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2430.1853 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)

============== Running Processes ===============

J:\WINDOWS\system32\svchost -k DcomLaunch
J:\WINDOWS\System32\svchost.exe -k netsvcs
J:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
J:\Program Files\\Agent\mcagent.exe
J:\Program Files\AIM6\aim6.exe
J:\Program Files\Windows Live\Messenger\msnmsgr.exe
J:\Program Files\Messenger\msmsgs.exe
J:\Program Files\AIM6\aolsoftware.exe
J:\Program Files&... Read more

Answer:Spyware Protect 2009 malware


Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

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If you know about security in website and computer then tell me how to secure Website from Malware Attack. And what is the role of Google Webmaster in security purpose?

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If I visit a malware site with latest version of Firefox with the NoScript extension without allowing any scripts, whats the chance of me getting infected if I don't download anything?
Also, I hope this is the right place to post this.

Answer:Will using NoScript protect you from a malware site if..?

The NoScript Firefox extension provides extra protection for Firefox, Seamonkey and other mozilla-based browsers: this free, open source add-on allows JavaScript, Java, Flash and other plugins to be executed only by trusted web sites of your choice (e.g. your online bank).
NoScript also provides the most powerful anti-XSS and anti-Clickjacking protection ever available in a browser.
NoScript's unique whitelist based pre-emptive script blocking approach prevents exploitation of security vulnerabilities (known and even not known yet!) with no loss of functionality...
You can enable JavaScript, Java and plugin execution for sites you trust with a simple left-click on the NoScript status bar icon (look at the picture), or using the contextual menu, for easier operation in popup statusbar-less windows.Watch the "Block scripts in Firefox" video by cnet.
If I were using Windows and could only have one security program/ would be NoScript. I use it in Ubuntu, too.
There is a learning curve. It is not just install and forget. Install it and go to a popular site and then view all the scripts you never knew
were active on that site and are now blocked from running. You can click to allow just the site's scripting and still block all the others.
The ones that you want to play videos on will be one that you will spend the most time learning which script to allow only the videos to play.

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hello friends-i hope my title makes some sense. i wanted it to convey what i was asking about so people browsing could tell. cuz i couldn't find a question like mine.

i have a new hd completely installed and setup. my old hard drive is now the secondary master and although i still have the OS and programs installed, i never use it. lately i have been actively file-sharing via lime wire. i am behind a zone alarm firewall and running spyware blaster and AVG free. i also regularly scan with spybot S&D. i also scan each file with AVG b4 opening (thanks to majorgeeks for advising me on security)
however, i've been warned the limewire is notoriously risky as far as spyware etc. so my question is:

If i choose to open my secondary OS at start up, and browse and download these risky files to my secondary HD. will that protect my primary HD from infection?

if not, any other advice u have regarding the risks of file sharing are appreciated.

one thing i look out for is files that are too small to contain what they say they do. for example 100kb song files. i just dont download these.

Answer:2nd HD for dwnlds/protect primary from malware?

IMHO, I keep an operating system and a backup drive, without an operating system. Just put it on the same cable as primary slave. Frankly, if you are not dual booting 2 operating systems, theres no need to keep them both installed. That said, no any files on a second drive can, and probably will, affect the main drive, in your case, probably infect both drives. A drive formatted without an operating system for backup should be safe from virus and spyware infections, but can affect the other drive, in other words. Having that second drive is great for backups of important data in case of a need to format. I love having my spare drive. Your also correct about Limewire, but it is not specific to Limewire. Any file sharing application is a risk.

Did I answer what you needed?

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QUESTION _Sticky:" How to Protect yourself from malware! "

In the below instructions, Is it necessary if I *NEVER* use IE, only Firefox?


"6) Adjust Active X security settings

* In Internet Explorer, click Tools, Internet Options, Security. Click on the Internet globe. Then select Default Level, then click OK. Now select Custom Level and scroll down to the ActiveX controls and plug-ins section (some may already be set correctly):
o Set Download signed Active X controls to Prompt
o Set Download unsigned Active X controls to Disable
o Set Initialize and Script ActiveX controls not marked as safe to Disable
o Set Installation of desktop items to Prompt
o Set Launching programs and files in an IFRAME to Prompt
o Set Navigate sub-frames across different domains to Prompt
o Set Allow paste operations via script to Disable (see: )
o Click OK and OK again. "

Answer:QUESTION _Sticky: How to Protect yourself from malware!

Re: QUESTION _Sticky:" How to Protect yourself from malware! "

jilter said:

In the below instructions, Is it necessary if I *NEVER* use IE, only Firefox?Click to expand...

Yes! Some applications will automatically launch IE sessions since that may be all the can use. Also you need to use IE to be able to get all of your Windows Updates. And some websites (just like some applications) do require IE.

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My son went to an untrusted site and the computer was infected with the conduit searchprotect.  I tried removing it with Eset Home Security.
However, my PC is still acting strange. I think the internet is a bit slower. As well, when I try to run some .exe files, such as Eset's ERARemover tool, windows gives me an error "this app can't run on your PC".  I have windows 8.1 64-bit and have tried both 32bit and 64bit programs.
I can't attach a DDS log because it's now win8.1 compatible.

Answer:Conduit Search Protect and other malware?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===These tools are compatible with your operating system.Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by click... Read more

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I just got my degree and have not been able to find work so I can only thank all the people at MajorGeeks.
I am 'Gunk Free' but was reading the chaslang's post "dated 10-10-04, 21:52, How to Protect yourself from malware! - MajorGeeks Support Forums"; and under the firewalls to use "Outpost Firewall Free" is listed when I went to download it, it is Dated: 2009-05-08 is it still a good firewall to use?
Thank you in advance for your help.

At a point in time I was 01 of them that understood some binary.

Answer:How to Protect yourself from malware! post question

Yes, it is still a good firewall. Just make sure you keep it updated as you would with all other protection software.

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I am a web designer and I just got permission to work from home for the next week. I am allowed to take my work laptop home for it. I would like some advice regarding the security concerns before I start the work.
I have heard about spyware and malware attacks that can cause severe loss of data. I don't want such things happening to me in my work system. As of now it's clean and no malicious files are present in the system. It's installed with Kaspersky Internet Security and ExpressVPN when connecting to the Internet. Will it help in protection from spyware and malware? I have seen articles mentioning not clicking on emails and installing antivirus softwares will help, but still I have heard a lot about such attacks. What else can I do to ensure nothing harmful will happen?

Answer:Will Kaspersky and VPN protect from malware attacks?

It being a work laptop, you shouldn't replace any of the pre-installed software, correct?

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> I am  using sify ISP with limited data tarnsfer package.>My ISP is showing that i have downloaded 1200 MB which is not true.>I did'nt turned  on the PC on the date prescribed by ISP but it showing i have downloaded 1200 MB and has cut down 20 valid days>I think some one has hacked my system.So i am requesting you to tell the best way to protect my system from malware and internetThanks in advace.

Answer:Best way and best software to protect my system from malware and Internet?

Before anyone tells you that,   it may be that someone connected to your internet connection, via wireless?How are you connected to the internet?Because if your computer was off on those dates, even if a hacker got into the system the computer needs a physical connection to the internet, while the computer is off, there is no way of obtaining an internet connection.

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I would really appreciate some assistance with "Internet secruity designed to portect" malware and/or virus.  I have attempted to remove this with no luck.  I did install and run Malware Bytes.  Initially it listed several virus which I removed.  However, I still have a problem.  Anytime I try to run/download anything it is blocked by this annoying virus.  What can I do? Any and all help would be greatly appreciated.

Answer:Internet Secruity Designed to Protect Malware Help Please

Hello, I moved you from WIN7 to the Am I Infected forum for now.
Please try following this GUIDE.

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Hi Folks, Yes I've got the privacy protection Malware, currently running windows XP on a dell laptop and I cannot start up in the safe mode, no Internet start up or execution of any programs allowed. Looks like I can strip documents & information off but thats about it. Can anyone share my options to cure this problem?

Thanks in advance - L

Answer:OK I've got the Privacy protect malware & no safe mode

Hello LarsLind,I moved this to Am I Infected.For the connection try these...Please click Start > Run, type inetcpl.cpl in the runbox and press enter.Click the Connections tab and click the LAN settings option.Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.Now check if the internet is working again.ORGo to Start ... Run and type in cmdA dos Window will appear.Type in the dos window: netsh winsock resetClick on the enter key.Reboot your system to complete the process..Please follow our Removal Guide here Remove Privacy Protection (Uninstall Guide) .After reading how the malware is misleading you ...You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Also the other tool log.. A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.

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My computer is infected with a malware program called "Spyware Protect 2009" how do I get rid of it? I followed instructions and have copied DDS and Attach files below. popup windows keep appearing saying my computer is infected with a virus and I need to install their software.
DDS (Ver_09-03-16.01) - NTFSx86
Run by John Schlatterer at 2:44:20.15 on Mon 03/16/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.96 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files&... Read more

Answer:remove malware, Spyware Protect 2009

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any scri... Read more

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Hello. My kid's PC -- an HP (Model M7567C, with 2, 260 GB hard disks and 2 GB RAM) is infected by "Spyware Protect 2009" malware. The malware repeatedly displays at least 3 different pop-ups saying there's a spyware infection and offers to sell a fix; the program also prevents Explorer from working properly. There are no obvious programs/processes to shut down from the control panel. The machine has Zone Alarm Security Suite installed - I'm not sure if my kids ignored a warning or if the software mistakenly let something in. Zone Alarm technical support said to try running Malwarebytes' Anti-Malware automated removal tool, but the program doesn't seem to run (nothing happens after the program is downloaded and launched). I tried running Zone Alarm virus and spyware scans, but the program runs slowly and eventually hangs (I think I ran the Zone Alarm scan in the Windows Safe mode). I can boot the PC in Windows Safe mode, but unfortunately there is no useful restore point. I can boot the PC in the normal Windows mode but it takes 2 or 3 cold starts. I can use Microsoft Explorer (through a wireless LAN connection), but in the normal Windows mode Spyware keeps hi-jacking Explorer and displaying its rouge messages.

Before I give up and reformat the hard disk and re-imaging the disk from the backup system disks, I would like to try a less time consuming solution. Any suggestions are welcome! Thanks!

I ran the DSS scan as instructed. Here are the res... Read more

Answer:"Spyware Protect 2009" malware problem

I wanted to add some new information to my original posting that seems to be related to my problem.

When my spyware infected PC boots, I get the following messages:

"The application or DLL c:\windows\system32\digeste.dll is not a valid windows image."

"View Manager has encountered a problem and needs to close."

"Error loading c:\windows\griwapaxim.dll. The specified module could not be found."

I noticed that there was a Windows update available today (the February update of Microsoft's anti-spyware program). I installed this application; after this, Zone Alarm Suite was then able to run (up to now, it just hung up), and 2 items were quarintined: WIN32.SYSGUARD adn WIN32.TROJAN.FAKEALERT.IEH

However, there are still problems with my PC. I still can't get Malwarebytes' program to run, even when I rename the *.exe file to *.bat. It seems like whatever is still injecting my PC interferes with any anti-spyware/malware program from running properly and interferes with the operation of Explorer.


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> I am using sify ISP with limited data tarnsfer package.
>My ISP is showing that i have downloaded 1200 MB which is not true.
>I did'nt turned on the PC on the date prescribed by ISP but it showing i have downloaded 1200 MB and has cut down 20 valid days
>I think some one has hacked my system.
So i am requesting you to tell the best way to protect my system from malware and internet
Thanks in advace.

Answer:Best way and best software to protect my system from malware and Internet?

Security is a wide topic. If you browse aound on this forum, you will find recomendations on Anti Virus and Anti Spyware and Firewalls.
If you have Windows XP Professional, MS published an XP Security Guide v2 and tells you how to harden XP Pro. It is available here:

If you have Vista, there is a Vista version of the Security Guide:

Hardening an OS gives the attacker a smaller attack surface by disabling unnecessary features. XP after a fresh install is quite bloated and has a lot of places for an attacker to poke at.

Also you should consider running it daily using a limited user account, as that prevents some malware from working and prevents malware from making system wide changes. In the Unix world, nobody runs a machine daily using the admin account. MS acknowledges that and has made UAC for Vista to achieve the same end.

Here's more details about that:

Also along the lines of protection and prevention, use Mcafee's Site Advisor, available here:

It places a site rating besides every google result and tells you about malware infested sites before you go clicking on them and instantly infecting your machine.

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Hi everyone,
I want to tell my story about protection of ESS on my computer. Today, when my friend plug in his USB into my computer, I noticed that his USB shows only 1 USB shorcut in explorer. Before, my previous machine is infected by this malware type (malware creates USB shorcut) so I have experience with it. And when he plug his USB in, I run ESS Smart Scan but it found nothing. This afternoon, when I plug my USB in my machine, I saw that all things in my USB turn into 1 USB shorcut, I run Smart Scan again with my USB and found nothing, too (I also run a scan by Zemana AntiMalware, and it found nothing, too). After that, I installed MCShield AntiMalware Tool, and scan my USB with it. Magically, It found .ink malware in my USB and cleaned it sucessfully! This is screenshot about log of MCShield:

And now, I'm very disapointed with my ESET . It makes me got infected easily! . How do you think about my problem, please share with me.

Answer:ESET Smart Security can't protect me from .lnk malware

ESET protects against malware coming from USB devices.
Probably did not recognize the malware that caused the problem.
You have done well to use McShield.

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To start let me thank you for putting all these great programs in one easy to download area! Just following this guide has cleaned out several items from my supposedly secure system.

I did find one broken link however and got lost going through the giant comodo forum trying to find another thread with a similar ease of use allure.

This one: Configuring CIS for Maximum Security with ZERO Alerts for Novices

If you could give me an updated link it would be much appreciated.

Answer:Broken link in: Sticky How to Protect yourself from malware!

Thank you for bringing it to our attention. We will see what can be done to fix that issue.

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How does comodo firewall protects against signed malware at cruelsister's settings? Also i can disable its processes via task manager. How its self protection?
I am going to use it on my system with cruelsister's settings but these issues are my main concern which do not let me believe in comodo's power.
So,help me out and give the required info.

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I finally found a fix to the malware the the Virus Protect Pro created and it cleaned out everything. The free software (to use and clean) is called Super AntiSpyware (that's quite some name) and you can download the free home version at
I'm going over there now to donate some money as it was my stupidity that had me lose about 6 hours trying to fix what I did. It's always nice to find a hero.

With blessings for a great day.

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I am a complete newbie so apologies if this is in the wrong place. I have cleaned up some malware / trojans using spyware doctor and malawarebytes. i also have AVG on system. However, a malware or malware clean up has left Flash not working. When i go to install it again a message pops up that if you trust the site click here. At this point the page freezes and I have to shut down IE8. I have windows XP.

I have very limited computer knowledge but should be able to follow any instructions! Any help gratefully received.

Many thanks

Answer:malware/malware clean-up causing adobe to fail and cannot re-install

Since you posted here, let's make sure you're not still infectedUpdate mbam and run a FULL scanPlease post the results-----------------------Then runATFPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".------------------------------------SAS, may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperl... Read more

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I've been using AVG, and have bought the full version, yet was confused with what I had to do.  Can anyone tell me which product is user friendly, yet a good system choice.  Thanks,
Would be appreciated. 

Answer:What is a good product to buy to protect and remove virus, malware etc...

My personal choice is ESET NOD32 Anti-Virus if choosing a paid for program as it leaves a small footprint...meaning it is not intrusive and does not utilize a lot of system resources. Kaspersky Anti-Virus is also a good choice if looking for a paid for program. If you don't want to pay then I recommend avast! Free Antivirus.For more specific information to consider, please read:Choosing an Anti-Virus ProgramSANS Institute Choosing Your Anti-virus SoftwareImportant Fact: It has been proven time and again that the user is a more substantial factor in security than the architecture of the operating system or installed protection software. Therefore, security begins with personal responsibility and following Best Practices for Safe Computing.

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Hi, i'm having a problem with my web browser since using the malwarebytes anti-malware scan. Before I ran the scan and removed the infections it found, I was able to open webpages and go to sites although when i would try to search it would redirect the page. After I ran the scan and deleted the infections, I tried to open a webpage and it said it couldn't display it although I was connected to the internet. One of the things the scan found said "adware.mywebsearch" I would assume that was the reason it was redirecting the page. As of right now, I have done a system restore to a point before i removed the infections so i could display a webpage to get help. If someone can please help me, I would be very grateful.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Leslie at 14:54:14.01 on Wed 05/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.496 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\CA\SharedComponents\HIPSEn... Read more

Answer:malware agents/koobface,spyware protect removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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I was just wanting to know the reason why Spybot S&D was removed from the "How to Protect yourself from malware!" sticky.

I am using version 1.6.2 since I found the newer v2 to be quite bloated and annoying. Should I still be using 1.6.2 since it still downloads the lastest malware signatures? Or is there an important reason why it was removed as a recommended antispyware tool?


Answer:Reason for Spybot S&D removal from How to Protect yourself from malware thread?

Just not that useful anymore and as you noted V2 is too bloated. We also never liked Teatimer.

You can still use the old version and make use of the bad download blocker and hosts file protection if you wish but I would not use Teatimer. Modern antivirus programs already included antispyware too.

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I have recently been infected with a fileless malware. I have run a scan with ksc and it reported some memory detection. So,i run a scan with fully updated avast free and emsisoft eek but they didn't find anything. Finally, i have to scan with zemana and only after it detected and removed a fileless malware,ksc was able to give my system a clean sheet. Does kaspersky and zemana the only one to protect against such attacks? I need a free tool to protect my system against such attacks. The detection by zemana was "trojan poweliks: fileless malware". I don't need any whitelisting software and i also sincerely think that even they cannot counter such attacks.

Answer:Do you know any free software to protect against fileless malware attacks?

avast and bitdefender free are both goof

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Hi Guys,
Can I begin by saying a MASSIVE thank you to you all-I'd be totally lost without your help
Ok, down to business-I've done as the guide suggests, performed the XP clean up, ran the programs and I've got all the logs which are hopefully attached. The problems started a almost a week ago when the dreaded "spyware protect 2009" screen started popping up and the icon lodged itself in my system tray and I got suspicious when there was no option to get rid of it-it's disabled my windows firewall, is blocking/redirecting my IE browser with it's phony msgs etc. If you need any more info or if I've somehow left something out/attached the wrong logs just let me know-it's purely out of ignorance and not laziness if that's the case!!!:-o

Thanks again- Cheree :wave

Answer:vundo/spyware protect 2009 malware-logs attached

here's the last log

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Hello,Please help!!! I only have a couple of days to fix this comp before I leave!!!I am receiving security popups, Spyware Protect 2009 (I did not download) is in my task bar and keeps popping up with infiltration alerts, and IE keeps redirecting to displaying "Internet Explorer Warning - visiting this web site may harm your computer!" Then offering to link me to Purchase Spyware Protect 2009.Here is my DDS Log file and attachment.Thanks!!!peace.b.DDS (Ver_09-03-16.01) - NTFSx86 Run by John at 9:11:09.81 on Sun 03/22/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.223.43 [GMT -5:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\VTTimer.exeC:\WINDOWS\system32\VTtrayp.exeC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Analog Devices\SoundMAX\Smax4.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\QuickTime\qttask.exeC:\PROGRA~1\Nero\data\Xtras\... Read more

Answer:Unkown Malware/Rootkit security popups - Protect Spyware 2009

thank you! topic is resolved through off-post email reply.

Malware-bytes removal is the best!


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A few years ago I had a computer Tech buddy. he cleaned up my computer which would not let me download updates from SPYBOT, or any other anti spyware programs.
He had an ordinary USB cable, and no , it did not have a road apple in the middle for data transfer.
He described it as an ordinary 6 dollar USB cable, and he hooked up my infected computer to his NOT infected computer and ran spybot through the cable and cleaned my computer up.

I tried the same thing.
Unlike when I plug my camera into my computer, and my computer automatically knows it is there, I can rub the two computers together while hooked up, and they still do not know the other is there.
How can I run an anti spyware program through the USB cable and clean one computer up with another computer?

Thank you, Todd

Answer:Running antispyware program through USB cable, using a clean computer to clean up a puter that is infected read the entire article.Louis

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Hi once i have read some of your arhive threads last 6-27-08 i began to follow all of the steps from cleaning, defrag and Removal. I found out my PC had been infected with Trojan.Vundo(it was detected by malware)... I think it started when i downloaded last 6-26-08 a file at Bitlord. The first virus that was detected was a backdoor.trojan the Norton Anti-virus detect it and remove it. So i thought it was ok when i noticed my PC is slowing I already think that there are still problems with my PC. So i run again the Anti-virus and when it reaches 24% (estimated) my PC reboot and my keyboard got stalled and in my monitor it is BAD BIOS. but when i manually reboot it, it just jump to windows and didn't do the normal process when booting... and everytime I scan my PC with my AV it always reboot so i try to search the net and find you guys... a bit STRICT but helps us more to know and learn how to fix things with our PC

1. From cleaning guide my pc was running better than it was before...
2. From the Malware Removal Guide i don't know if i got the right proceedure
but got some problems...
a. SAS - it doesn't goes blue screen,but my problem here is when it attemps to scan my files it becomes stalled. the first time i ran it i left it for almost 6 hours... (thinking it would still work) so reading from the procedure if it doesn't work proceed to the next
b. Spybot - I dom't have problem here works really great
c. MAM - no problem he... Read more

Answer:Trojan.Vundo,Malware.Trace and Problems on boot and Norton Anti-virus Protect

here are the second logs of HJT and Combofix.

BTW,when i right-click all my folders and files and choose properties it seems that it has security tab and when i click the security tab there's been so much users and administrators in it. Is my files been publicly displayed or does this HighJacka** i mean Hacker get and manage my files...


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Let's say I've just bought a new laptop and it is under warranty. I assume it means a free cleaning when it is due. Let's say it's even extended warranty. Let's say I have an older laptop and it's not under warranty anymore, so paying for cleaning is up to me. Let's say I'm a tinkerer or a Dell service technician trainee and I want to practice clean the fans of my laptop - an older model, good for such purposes - myself. Let's say I'm just anyone caring about the health of her notebook.
I understand recommended cleaning intervals may vary depending on your circumstances and laptop makes, but what's a good general rule of thumb, what does the doctor prescribe?
Which Dell service manual deals with best practices on how to clean laptop fans, in general?

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Hello forum,

I have people around me that like to use my computer when I am not in front of it. Most of the time when I walk away from it I put it into sleep mode or do something to protect it... I have sleep mode set for 20 mins so if it's not active it protects itself... anyway sometimes I forget!

Does anyone know of a way I can have the computer auto protect itself every 5 mins popping up a window that says enter password or better still click on an icon or something to let it know I am the correct user?

Many thanks for any suggestions.

Answer:Need a tip to protect computer from other users while computer active.

Use an account password, and lock the computer when you step away from it using CTRL+ALT+DEL, and choosing the LOCK THIS COMPUTER option.

More info:
Password - Create for a User Account
Lock Computer - Create Shortcut

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well, my problem is i am downloading music from the website "bandcamp". i download music, extract the file, and then have to "unblock" it so i can get the files onto itunes. i never used to have to waste time "unblocking" every music file on my old windows 7. now what i want to do is disable this feature completely. i understand you can do this with the group policy editor but i do not have that as i only have windows home. is there anyway i can disable this feature without using group policy? please if someone could help me this has put me in an unbelievable stress as i have a lot of music to download that ive brought and do not want to have to unblock each one individually.

Answer:This file came from another computer and might be blocked to help protect this computer?

You can enable Group Policy Editor in Home Edition:
Another tactic may be to always download those files to a certain folder... Then "whitelist" that location in your AV.
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

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I am a new member and I hope someone can help me. I want to protect my computer from someone stealing my personal information by inserting a jumpdrive or any other storage device in my usb ports. Is there a program that I could get or is it in my windows allready that would help me do that? and is there a way I can get alerted by email or something else that would let me now if someone was trying to insert a jumpdrive in my usb ports.

Answer:how do i protect my computer

First, why would anyone with a USB drive be using your computer? Is it a public machine, an office machine, or a laptop that you often leave running where other people are? If it's your ordinary home office, USB drive file stealers probably aren't your biggest issue. PC's in public areas it may be a bigger issue.

There are programs that allow you to lock down your PC to prevent people from using USB drives. A quick google search turns up this:

prevent usb drives - Google Search

Here's a Microsoft article describing how to lock down your external drives and ports:

HOWTO: Use Group Policy to disable USB, CD-ROM, Floppy Disk and LS-120 drivers

Here's an article on Digg on the subject

Digg - Simple hack to disable USB drives in XP - Perfect for public machines

Here's a registry hack that should do the trick

Registry Hack to Disable Writing to USB Drives :: the How-To Geek

There's probably a million more articles, but try out some of those. It looks like you'll need to edit the Registry. To open Registry Editor, go to Start -> Run and type "regedit" and hit OK. You can now edit the Registry, but be careful in there! A bad edit in the Registry can cause your computer to malfunction or not boot.

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Ok, I give up on Norton 2008. It would never install correctly, messed up IE, slowed everything down. I spent hours on live chat with Norton and it still isn't fixed. I read the thread about Norton posted previously. Seems I have all those problems too.

What do I need to protect my computer? Firewall, anti-virus, anything else? Make it simple please as I am not that computer literate.


Answer:what do I need to protect my computer?

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I have only got one dlink adaptor from dlink router to connect to my telly by desktop ... its wireless - i tho it was protected but its not .. my sister bf came over with his laptop and he was able to link it up with mine wireless network .. he said i havent protected it at all .. how do i protect it as i didnt realised some other neighbours might be looking at it .. help! i dont understand what i have to do next ..

Answer:how to protect my computer

Didn't the answer on this click here help.

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I have a HP Computer. It came with Windows Live One Care witch I find fantastic. I would like some help with some of the best program protection possible to help keep my computer away from risk. Such as:

Anti-Virus, Anti-Spyware, Extra Protection, Virus Vault, Scanning ECT.

I am not too good with computers, the whole protection thing, so some help would be appreciated.


Answer:Best way to Protect a Computer?

Hi Mathieu19,

I have heard of 'Windows Live One Care', although I do not use it myself and therefore cannot offer you an opinion on it. What I do use on my system is 'Kaspersky Internet Security 2009', 'Spybot S&D' and 'Ad-Aware' (links given below). I also use 'Windows Defender'.
Antivirus Software: Kaspersky Lab - Protection Against Malware and Cybercrime
The home of Spybot-S&D!
Ad-Aware @ Lavasoft - The Original Anti-Spyware Company - Lavasoft

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Hi, I'm new to this service and I have come here to find answers to the confusing issue that is computer security! I have a basic understanding of computers but answers in layman's terms would be appreciated.
I have a few questions, but the basic gist is this - What combination of (free) software do I need in order to keep my computer protected against everything bad (malware, viruses, annoying toolbars etc.), and also to keep it running at its best?
I have a Windows 7 laptop and currently use the following software:
Windows Essentials
Malwarebytes Anti-Malware
Free Windows Registry Repair
CCleaner (just downloaded)
Revo Uninstaller
I recently encountered an annoying toolbar search thing called "claro search" or something and had great difficulty removing it from my computer. Is this classed as "malware"?
Do I need anti-malware AND anti-virus (WSE) software, in fact, what is the difference? My computer started to behave strangely and running slugishly after my encounter with this claro thing and I found that Malwarebytes seemed to do a better job of getting rid of it than WSE.
I also have this annoying thing called "EasyLife" which, for the most part, I seem to have removed it but on Firefox the little search bar in the top right corner still says EasyLife and I can't seem to get rid of it! I use Chrome so it doesn't bother me too much but I'm concerned that it is still on my computer somewhere.
I usually run registry repair every once in a while... Read more

Answer:How do I protect my computer?!

With Windows 7
Antivirus - MSE or Avast (make sure the other is uninstalled properly as only one antivirus should be used
Antimalware - Malwarebytes free - (scan weekly)
You can also use SpywareBlaster as a blocker
Be careful of registry cleaners as they can often cause more problems than they will solve the only one I would recommend is built into CCleaner which is very good for clearing out rubbish and deleting internet history.

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I suppose this is a really basic question, but here goes: How do I keep a computer-savvy burglar from getting into my computer when I'm away on a trip--other than taking the computer with me, of course? I have logged off all the websites that I have signed into in the past, including the IE and Opera browsers that I use. But there's still the Desktop with some icons leading to places I don't want others to get to, and the Start menu, and the My Documents and the My Computer icons at the bottom. Is there a way to fix it so only a generic type of window shows up when the comuter is turned on and you have to enter some mumbo-jumbo that you have made up in order to show the Desktop and the icons at the bottom of the window? Thanks.

Answer:How protect my computer when I'm gone

Are you using XP? Simply password protect your account & it'll keep out all but the determined individual. It's kinda like locking the front door of your keeps the 'honest' people from wandering into your house.

If security is a real concern, you can use programs such as Folder Lock that'll hide & encrypt whatever files/folders/drives you want it to. Fantastic program actually, I recommend it.

I suppose you could unplug your hard drive & power supply least then they'd need tools to even turn the machine on.

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I don't think that I have any antivirus anything on my computer. I did a scan on this thing called Panda I believe but couldn't fix anything due to my lack of knowledge on fixing computers via programs. A friend recommended me here and I thought I would give it a shot. I need to fix the problems because Panda said I had 600+ virus' and some kind of toolkit on my computer. Thank you in advance

Logfile of HijackThis v1.99.1
Scan saved at 9:18:50 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\Program Files\Ideazon\Zboard Software\Driver\ZboardTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\program files\powerstrip\pstrip.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Ideazon\Zboard Software\Driver\Zboard.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32... Read more

Answer:Just need to protect computer

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My 12 year old son likes to believe he is tech savvy, unfortunately, like most pre-teen middle schoolers he's not aware of the things he doesn't know.  He loves playing online games, watching YouTube videos, and Skyping with friends.  All of that is fine, he's a good kid and can be trusted as much as any 12 year old can be.  However, over the last several months he has started to download various games and other applications to our desktop.  Before this we never had issues with the computer, now we seem to have minor problems once a week, for example the computer will not shut down at night.  The grey shut down screen will appear and that bluish circle with move, but it will not shut down.  This has happened several times.  Once, the printer would not print, not sure why, but it is just another thing in the list of small little problems we've had and I've solved.
I'm worried that he's going to do something that will permanently hurt the hard drive, making it so that I loose all or most of the files I have stored on it.  I do back up everything, but I still don't want him to destroy the main hard drive.  What can I do so that he is still able to get on, play his games, download his applications, and Skype with his friends, but not be able to wipe out my important files?

Answer:Dad Wants to Protect Computer From Son!!

Seems you don't want to change anything. If you allow him to still do all that.
In that case the only solution is for him to have his own computer.

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Hi, I am buying a new computer in the very near future. I believe it wil be config'd somewhat like this:
OS: Windows XP Home w/SP2
Processor: 3.2 Ghz Pent 4 w/HT Tech 800 Mhz FSB
Memory: 1 GB Dual Channel DDR2 SDRAM @ 400 Mhz
Etc etc.
Questions are:
What programs should I get to protect this NEW(hopefully clean) computer? What programs should be run and how often to continue to keep it clean?
I already own a copy of McAfee VirusScan 2004 and personal firewall plus, should I continue to use in new computer?
Just trying to do it right!
Don Do Right

Answer:What should I do to protect a new computer?

The first thing you shoud do is run Windows Update, or whatever Microsoft calls it in XP. I don't know whether installing service pack 2 is the best idea, because I've seen several posts with problems that occurred after installing this.

Second order of business will to get a good antivirus and firewall program on there. If you're buying this comp from a retailer, there will usually be one preloaded- usually norton antivirus or McAfee. If there isn't, I recommend AVG Antivirus. It is extremely useable, has constant updates, and the free edition is completely free (no limitations on time or subscription for definitions like even the paid version of Norton would have). For the firewall, I would recommend turning XP's firewall off (it's on by default) and downloading ZoneAlarm. This is an all-around excellent firewall that is frequently updated, and also free without much limitation.

It is also important to get protection against spyware. Different people have differing opinions on which one is the best. Personally, I prefer Spybot: Search and Destroy. This program does a very good job at scanning for spyware, but does not continually monitor for spyware- though if you're vigilat enough, you won't need this anyway.

I also highly recommend Mozilla's FireFox browser. It is very secure, very fast, and highly customizable without being overcomplicated.

Good luck on your purchase; I hope this advice will help you.

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I have been using the commercial version of Bitdefender for the past 3 years. I also was using Spybot, but after they upgraded it I found it confusing and hard to understand, not to mention time consuming, so I removed it. So now the only thing I have is Bitdefender Antivirus 2009, and it expires tomorrow. I recently added 1 gb to my measly 127mb of memory, which I think will make spyware programs work more efficiently, but I don't know what I should use. Should I stick with Bitdefender? Or should I use a combination of the free programs? Can anyone recommend or suggest a combination of choices for spyware removers and antivirus programs? I have Windows XP professional, and I just now upgraded to SP3 after I installed the additional memory.

Answer:How to protect my computer?

Choosing an anti-virus is a matter of personal preference, features offered, the amount of resources utilized, how it may affect system performance and what will work best for your system. A particular anti-virus that works well for one person may not work as well for another. You may need to experiment and find the one most suitable for your use. Another factor to consider is whether you want to use a paid for product or free alternative.No single product is 100% foolproof and can detect and remove all threats at any given time. The security community is in a constant state of change as new infections appear. Each vendor has its own definition of what constitutes malware and scanning your computer using different criteria will yield different results. The fact that each program has its own definition files means that some malware may be picked up by one that could be missed by another. Thus, a multi-layered defense using several anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense and safe surfing habits provides the most complete protection. See BC's Freeware Replacements For Common Commercial Apps and List of Virus & Malware Resources.

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I know this is kind a stupid question, but it is really important to know more about how to protect your computer such as to maintain having a fresh, fast computer.
I am just wondering if someone coulg give some tips how to protect your computer from any aspects (defrag, scan virus, etc)

I try to maintain a good condition of my PC, but still always something happens. Now is my automatic update window xp, although it finished update but it still keep appearing in my quick launch with that update logo, i try to open it but it won't let me and i look at the flash message it keeps write "26% downloading", and never increase. This has been a while like a week already. . And sometimes the logo just dissapear and then reappear again. I don't really know what happen to my coms.

Please someone tell me what to do. I don't want to reformat everything just because some wierd things happen?

Thanks, appreaciate it.

Answer:HOW to Protect Your computer??


avg - ewido - adaware se - spybot

these make a nice combined package...what virus/spy programs do you have presently installed?

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is there any software or any windows apps that would protect my computer from anyone using a jumpdrive or any other storage device and getting personal information from my usb ports and is there a way it would alert my by email or any other way that someone tried.

Answer:how do i protect my computer

Well, if someone has access to your computer....someone has access to your computer.
So assuming access, what would stop somebody from burning a DVD of your data instead? or using a network to usb converter and getting in that way or....
The only solution then is to encrypt your data when you are away. Something like truecrypt lets you do that--when you are there and signed in all your data is there and available, when you sign out, its encrypted so well that it doesn't even show up anywhere in the computer if that's the way you want it.

Someone could then take your whole computer and work on it with every cracking/recovery piece of software out there and your data is still safe, every port bombproof.

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Recently, I found a good ways to protect my computer. I used to only use anti-virus software before, but now I found use system recovery software combined with anti-virus software is really good, like dual fail-safe to protect computer. I have chosen eTrust EZ Antivirus and EAZFIX to protect my computer. How about yours?

Answer:How To Protect Computer

Hello iou, on my windows box i use AVG free edition, ZoneAlarm internet security suite, Spybot s&d (tea timer), windows defender, adaware personal and when i need to, filemon,packetmon and pstools. Those plus a linux box with snort,ethereal and squid for when times get tough although i run snort and ethereal on windows as well. Oh and i run rootkitrevealer every so often as well.
Cheers, Lucent.

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Hello all. I'm Carl. I have stumbled on this website after being BURNED by a computer virus. A FAKE - Windows 7 Recovery. It looked like my computer hard drive was failing along with the RAM. A screen pops up from windows that says pay for the program to fix these problems. So out of desperation and frustration i said "well it might be cheaper to pay for this fix instead of buying a new computer." payment sent. $86 Almost instantly the computer goes back to normal. I'm happy. Not so fast! after talking with my wife and telling her all these problems and telling her i just dished out this money and the instant so called fix or repair, she tells me there is a good possibility that this problem was a virus looking like something legit from windows. Out of my idiocy i say "really?" Now i Google "windows 7 recovery scam" BAM! sure enough. i find a webpage telling me all about it. showing the same screen shots as what my computer looked like. all the same error codes. So the virus is still on my computer and the hacker now has my credit card info and money.
I don't know what to do! How do i rid my computer of this? Do i cancel my credit card? do i go pay for Norton 360? Please help. Thanx for reading.

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So on my network at home there are a few others connected to it and i wanted to know how i would go about making it so they cannot access my shared docs or computer at all over the network without a password but i dont know how to go about doing this. Can anyone help me do this?

Answer:protect my computer from others on my network

It's simple. If you're running an account that they don't have a password to, they aren't going to access your stuff. Unless the are very swift with networking. I suspect that this is not the type of person/people you're worried about, correct?

To be on the safer side, turn off file and printer sharing, unless you're sharing a printer. Turn on password protected sharing. Turn off public folder sharing. And if no printer, disable netbios in your adapter settings for IPv4. Disable IPv6 and IP Helper service.

If you are very interested in keeping anyone out, run Zone Alarm. Put you network adapter in the interenet zone and do not give server permissions to anything. Use the setting to "block all servers." (Btw, ZA has free beta available.)

If you really want to get serious, you can use group policy to deny login to desktop after x number of unsuccessful attempts. If someone attempts x amounts of times, the pc will refuse to login for y amount of time you set it for.

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I've got an older laptop with limited memory and am currently running Norton (with an out of date subscription) to protect it. The problem, as you can imagine, is the computer is VERY slow at most points whether I'm opening files, programs, or on the web. I'm looking to get rid of it, but I still need the security it is supposed to provide. What tools (preferably free) could I use to get the job done. I'm not an expert with computers and my wife is on it a lot, so the solution needs to be as simple as possible...

Answer:How best and EASIEST to protect my computer?

"Norton (with an out of date subscription)" is completely useless.

Download AVG Free: . It uses very little memory and it's an overall good AV.

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Freeware SpywareBlaster can prevent the installation of spyware and other potentially unwanted programs on your Windows PC.
•Prevent the installation of ActiveX-based spyware and other potentially unwanted programs.
•Block spying / tracking via cookies.
•Restrict the actions of potentially unwanted or dangerous web sites
SpywareBlaster adheres to following guiding principles of good security software:
1.Must not interfere with what you do
◦doesn't slow down web browsing
◦doesn't interfere with the "good side" of the web
◦doesn't slow down your computer
◦doesn't use up any memory or take any cpu
2. Must co-exist peacefully with other software
SpywareBlaster is built to work with any other software on your PC. You can add it as an additional, powerful layer of protection to whatever software you already have installed. In fact, SpywareBlaster's protection works well to augment nearly any combination of security and privacy tools, by focusing on prevention.
3. Must be simple to use, powerful, and effective
4. SpywareBlaster also provides protection for your favorite web browser(s).
Read SpywareBlaster review.

Answer:Protect your computer with SpywareBlaster

I then installed on one of my PC's with XP's and all is OK
To Friends:
Be sure and disable protection then uninstall 4.1 version before install of 4.2. Do not install over current version ,per instructions on vendor website

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What type of anti-virus/spyware/malware/adware/firewall systems do you guys reccomend? I'm restoring my computer because of a virus and a few other things, and I want to make sure its protected this time around. I heard the windows firewall isn't that great, and McAfee and those other anti-virus don't work that well. I would prefer all the things to be free :D

Answer:Okay, going to restore my computer, how should I protect it when its done?

Doing a system restore can re-infect your system. If you want to be completely clean, do a reinstall/reformat of your hard drive and OS.Anti-virus: Avira AntiVir free/personal EditionFirewall: Comodo (Note: If you choose to use the Comodo Firewall AND Avira Anti-virus, be sure to uncheck the box during Comodo's installation that will install Comodo's anti-virus software, as running 2 Anti-virus programs will cause issues)On demand scanners: Malwarebytes Anti-Malware, SUPERantispywareOther protection: Spywareblaster

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Our computer runs on WindowsXP. We have several accounts for different members of the family. I hold the administrator account. The children are overusing the computer and my wife would like me to take control! How can I password protect the whole computer until they have done their homework/music practice etc?

Answer:password protect whole computer!

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I help fix friends computers when they get a virus etc. and want to be able to connect their computers to my home network while at the same time ring fencing their computer so that they can only access the internet (for updates and virus definitions).

I want to be able to prevent their machine from seeing and interacting with my computer and other "trusted" machines and devices on my network and I want all of my machines (Windows 8.1 and Windows 7) from having their media sharing services and shared folders etc. popping up in my machines.

I understand that I can setup VLAN's for this purpose but sadly my router Netgear DG834GT does not have VLANS.

Can anyone give me a pointer as to the best way to achieve this so I don't have to turn my computer off when I connect theirs. I would like it to be fairly seamless and not have to change the settings on my computers every time if possible.


Answer:How to protect computer from another one I attach to LAN

ps. Just to let you know I also have a stock Netgear DG834V3 router sitting around that I could utilize and do some sort of port forwarding. I'm not sure how this might work though.


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Oh, I hope this is the right place.

I am giving my Compaq laptop to my sister in law.

I have cleaned up the hard drive as much as I could. I have installed a FREE antivirus program but now I need a FREE antimalware that will protect her computer. I assure you that she will not touch the program. Same thing for the antivirus program.

Is there anything out there that will protect her computer without her lifting a finger?

I am well protected here but she will not update, run scans or anything else.

For the record, she lives 3,000 miles away so I cannot run over to her house.

I know that this is asking a lot.

Any ideas?

Answer:Trying to protect my sister in law's computer

It is almost impossible to protect a user from themselves.. With that being said, im sure you will get a flood of opinions as to which security you could try..

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