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dllhost.exe *32 COM Surrogate is filling up my task mgr Processes

Question: dllhost.exe *32 COM Surrogate is filling up my task mgr Processes

My task manager processes are filling up with dllhost.exe #32, description, COM Surrogate, and my system is completely bogged down by it. I've seen several posts to this forum with the same problem and am hoping you can help me.

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Preferred Solution: dllhost.exe *32 COM Surrogate is filling up my task mgr Processes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: dllhost.exe *32 COM Surrogate is filling up my task mgr Processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.

Please attach all report using button below. Doing this, you make it easier for me to analyze and fix your problem.

Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.


Scan with TDSSKiller

Please download TDSSKiller by Kaspersky and save it to your desktop.
Right-click on icon and select Run as Administrator to start the tool.
Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
Your machine may appear very slow and unusable after that - it's normal.
TDSSKiller will run automaticaly. Click on Change parameters and click OK.
Click the Start Scan button and wait patiently.

If anything will be found follow this guidelines:

If a suspicious object is detected, the default action will be Skip, click on Continue.
If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
If Cure is not available, please choose Skip instead.
Do not choose Delete unless instructed!

A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.


Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

12 more replies
Relevance 78.3%

My computer got hit with another malware. dllhost.exe *32 COM Surrogate processes in task manager slowing computer down.
 

Answer:dllhost.exe *32 COM Surrogate processes in task manager slowing computer down

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

10 more replies
Relevance 91.84%

Within the last week my computer has slowed to a crawl at times. Malicious website blocked pop-ups have come up showing C:\windows\syswow64\dllhost.exe with different IP's and Ports, type outbound. At the same time task manager has numerous dllhost.exe com surrogate processes running consuming 100% of the CPU. I ran many applications listed above and thought the computer was clean only to start again.
 

Answer:Dllhost.exe Com surrogate processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

11 more replies
Relevance 91.84%

Hello,
 My computer CPU Usage is at 100% with all the dllhost.exe*32 processes opening. Also something has affected my ability to download anything. I have to open tools then internet options, security, custom level and scroll down to Downloads and click Enable. Then when the dllhost.exe*32 starts blasting my computer, it Disables my downloads again. I have to leave my task manager open while on the computer and continually stop the dllhost.exe*32 from running so I can continue working on the computer. I hope you can help!! DDS.txt log below
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420  BrowserJavaVersion: 10.9.2
Run by Rolands at 7:36:07 on 2014-11-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3668.2287 [GMT -6:00]
.
AV: Norton 360 *Enabled/Updated* ::: TOP BAR: Sign in / register or user drop down and notification alerts ::: 1
SP: Norton 360 *Enabled/Updated* ::: TOP BAR: Sign in / register or user drop down and notification alerts ::: 0
SP: Windows Defender *Disabled/Outdated* ::: BRANDING STRIP: Logo and search box ::: 9
FW: Norton 360 *Enabled* ::: BRANDING STRIP: Logo and search box ::: 8
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystem... Read more

Answer:dllhost.exe*32 COM Surrogate processes using up CPU

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Re-enable downloads in Internet ExplorerPress the + R on your keyboard at the same time. Type inetcpl.cpl and click OK. Click the Security tab and then on Step 2Please download Powelikscleaner (by ESET)... Read more

13 more replies
Relevance 91.84%

My computer is infected, I don't know with what. I have (stupidly) tried every tool I could find to scan and remove it. These 30 dllhost processes remain and are slowing my computer down to a crawl. I found a thread on another site that describes my issue exactly, and they used OTL to remove it finally...I don't know how to use that. I am attaching logs of MGtools, TDSSKiller, and Hitman Pro. Malwarebytes, RogueKiller, and MGtools all failed to finish scanning.

Here is the link to the thread of the other person that had a problem that seems the same as mine if it helps:
http://www.bleepingcomputer.com/forums/t/514186/30-dllhostexe32-com-surrogate-processes-are-running/
 

Answer:30 dllhost.exe*32 COM Surrogate processes

Logs from Malware Bytes and RogueKiller did not attach.
 

6 more replies
Relevance 91.84%

Hello,
 
I believe I have the same issue as posted here - http://www.bleepingcomputer.com/forums/t/514186/30-dllhostexe32-com-surrogate-processes-are-running/
 
I have gone ahead and downloaded the FRST software, ran a scan, and below are the results. Would appreciate any help in getting rid of this issue. Thanks!
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:25-06-2014
Ran by Scott (administrator) on SCOTT-PC on 27-06-2014 09:19:15
Running from J:\
Platform: Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(AMD) C:\WINDOWS\System32\atiesrxx.exe
(Microsoft Corporation) C:\WINDOWS\System32\SLsvc.exe
(AMD) C:\WINDOWS\System32\atieclxx.exe
(Lexmark International, Inc.) C:\WINDOWS\System32\LEXBCES.EXE
() C:\WINDOWS\System32\LEXPPS.EXE
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Dev... Read more

Answer:dllhost.exe com surrogate processes

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

22 more replies
Relevance 91.02%

Computer slows, Task manager shows approx. 20 instances of dllhost.exe*32 COM Surrogate. Resets IE security to block file downloads. Previously was trying to upload to web sites Appsrumors.com and Searchnet.Blinkxcore.com. Have run SuperAntispyware, MicrosoftSecurity Essentials, Malwarebytes, AdwCleaner, and others, they've slowed down the culprit but it comes back again and again. System is running Windows 7. Any suggestions?

Answer:Multiple dllhost.exe*32 COM Surrogate processes.

I haven't applied this to a laptop I have at home but here is a link to fixing this "Poweliks Virus." Please post on if it works or not :-)Mod Edit by quietman7: link to non-Bleeping Computer malware removal guide removed.

14 more replies
Relevance 91.02%
Answer:Can't fix :( Multiple dllhost.exe*32 COM Surrogate processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 91.02%

Hi, I have 31 dllhost.exe*32 COM SURROGATE processes running, which seem to be completely bogging my computer down.  Nothing I've done can get rid of them, kill them, or stop them.  I have run every tool I know how to use.  Is there anything I can do to remove these from my computer?  I will wait for instruction.  Thank you, in advance, for your help!Edit: Moved topic from Windows 7 to the more appropriate forum. Deleted duplicate topic in Virus, Trojan, Spyware, and Malware Removal Logs forum due to lack of any logs included with topic.~ Animal

Answer:31 dllhost.exe*32 COM SURROGATE processes running

Please scan your computer with ESET OnlineScan
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Double click on the icon on your desktop.

Check "YES, I accept the Terms of Use."
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
 
 
Please download Malwarebytes Anti-Malware.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 

 
Click on Update Now, af... Read more

29 more replies
Relevance 91.02%

I am having a problem with dllhost.exe *32 on a windows 7 machine.  I have run Farbar and added the provided logs.  Any help would be appreciated.  I have already ran Malwarebytes, it found nothing.
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-05-2014 01
Ran by BOB (administrator) on BOB-PC on 12-05-2014 23:32:22
Running from C:\Users\BOB\Downloads
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(Lavasoft) C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
(Lexmark International, Inc.) C:\Windows\System32\spool\drivers\x64\3\lxeaserv.exe
( ) C:\Windows\System32\lxeacoms.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft S... Read more

Answer:dllhost.exe*32 COM SURROGATE processes are running

Hi mdblaze6 and Welcome to BleepingComputer!
I am currently looking though your logs and will advice you on what to do in my next reply.

4 more replies
Relevance 91.02%

Looks like others are seeing similar issues. I'm generally experiencing slightly sluggish performance and odd background resets of various IE security settings. In Task Manager, I notice multiple instances of the "dllhost.exe COM Surrogate" process grabbing up GBs of Memory. If I kill these processes they go away for a bit and then eventually start cropping up again.

Malwarebytes and MS Security Essentials both fail to find any problems. (I use Security Essentials for real-time protection and run MWB as needed).

I've attached a FRST log.

I'd appreciate any help.

Thank you!
 

Answer:Mushrooming dllhost.exe COM Surrogate Processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

14 more replies
Relevance 91.02%

Several days ago, about 5 ads were running on my computer at the same time, but no visuals, only audio. I couldn't find out where htey were coming form so I had to shut my computer down.  Then, Adobe Flash would send me security messages that say
 
"Adobe Flash Player has stopped a potentially unsafe operation. The following local application on your computer or network: javascript:window ["contents"] is trying to communicate with this Internet-enabled location: static.adsafeprotected.com (or it is s0.2mdn.net, or cdn.adnxs.com, or ds.serving-sys.com). To let this application communicate with the Internet, click Settings. You must restart the application after changing yoru settings."
 
I uninstalled and reinstalled Flash, and the security warnings haven't reappeared, but there are 30 processes running in the task manager running anywhere from 4000K to 70,000K EACH of memory.  I have researched these processes, and have not found a satisfactory answer as to why they might be running.  I have run every security scan I can find, and while they have found nasty things, they haven't gotten rid of these or what is causing them.
 
Thank you for your help!
 
Here is my DDS file:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16736  BrowserJavaVersion: 10.45.2
Run by D at 23:16:16 on 2013-11-15
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp:/... Read more

Answer:30 dllhost.exe*32 COM SURROGATE processes are running

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/514186 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Just switched to high speed cable and four days in I've already got a problem.  It is triggered when I open a folder or start IE.  I can see conhost.exe flash in Task Manager followed by multiple processes of dllhost.exe-COM Surrogate, it will open several, eating up processor but more concerning I can see it eating bandwidth as well.  Also any open folder shows a green progress bar at the top like it is indexing or something.  I can END all the dllhost.exe-COM Surrogates in Task Manager but they return when I open a folder or start IE again, also IE keeps resetting the 'File Download' in security to 'Disable'.  I can change it and get files downloaded but the next time I open IE it's set back to disable. 
 
I have managed to download and run rkill, TDSSKiller and RogueKiller.  I was able to make several passes with Spybot and Malwarebyts (finding Trojan.Sirede.C and Backdoor.OAccess among other things) until they no longer find any more.  I thought I had it fixed but the COM Surrogate came right back.
 
Just now for the first time I got a message saying 'COM Surrogate has stopped working, end program?'
 
I could use some help rooting this the rest of the way out.
 
Thanks

Answer:Multiple processes of dllhost.exe-COM Surrogate

Hello, 
 
Based on the detections by Malwarebytes Anti-Malware, the following warnings must be issued. 
The issue involving dllhost.exe is most likely due to the presence of Poweliks; a rootkit which also opens a backdoor on the compromised machine. 
 

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal critical system, financial and personal information.Please disconnect your computer from the internet immediately. If your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for banking, email, eBay, paypal, online forums, etc). Consider these accounts already compromised.Banking and credit card institutions should be notified of the possible security breach immediately. Please read the following for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
Whilst the identified infection(s) can be removed, there is no way to guarantee that your computer will be trustworthy again. This is due to the nature of the infection, which allows the attacker complete control over the computer. Many experts in the security community believe that once infected with this type of malware, the best cours... Read more

1 more replies
Relevance 91.02%

Sorry for repeating a problem that is currently locked on this forum however, soon after being infected with 2 cases of ransomware: CryptoLocker and Cryptorbit, I started noticing my machine was slowing down when connected to the internet. Checking processes running I found: in excess of 30 dllhost.exe*32 COM SURROGATE processes running. I found a thread on this board with many troubleshooting proceedures being given by the "bot". Should I just follow that thread to try and eliminate the problem I'm having?
 
Thanks in advance.

Answer:30 dllhost.exe*32 COM SURROGATE processes are running

Follow the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help from item 6.  Once you have posted your log, please pay particular attention to the advice in item 8 - the response time may be less than that quoted.

5 more replies
Relevance 91.02%

 I've seen this covered in your forums a fair amount, but alas, I cannot fix the issue on my own.  The thing is, we are unconcerned with repairing the installation, we just want to identify what malware is causing this to happen.  If anyone would be able to assist me in pinpointing the bot, malware or virus behind the issue, I would really appreciate it!
 
Here's the logs that were generated by FRST, please let me know how you want me to proceed.  Thank you so much!

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 03-09-2014 02
Ran by tpb (administrator) on CWO6555WN7 on 03-09-2014 17:23:06
Running from C:\Users\tpb\Desktop
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(NVIDIA Corporation) C:\Windows\System32\nvvs... Read more

Answer:Possible Bot? 30+ dllhost.exe*32 COM SURROGATE Processes Spawning

Oh, this happens for just the one user.  If anyone else logs into the laptop it's fine...

7 more replies
Relevance 91.02%

I really need some help with this. Also I have noticed in the task manager that multiple processes of svchost.exe are going on as well even though not nearly as much as as the dllhost.exe though. Adobe Flash Player Security keeps trying to communicate with some random website all the time too. This may have something to do with AVG complaining about a file called rpcss.dll in my System32 folder. It blue screens a lot now. My computer runs so slow that some might consider it bricked. Any help is appreciated.
 

Answer:dllhost.exe COM Surrogate problem -- too many processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Any help would be greatly appreciated! My computer has turned into a snail. It is an HP pavilion dv7 in case that info is needed.

Thanks!
 

Answer:Multiple dllhost.exe*32 COM Surrogate processes

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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The past few days I've noticed a huge slow down in my computer's speed.  I opened up the task manager and there were 31 dllhost.exe COM Surrogate processes running and taking up 100% cpu usage.  After killing these processes the computer seemed to go back to running normally, but about 5 minutes later they reappeared and brought my pc to a grinding hault.  I've read several forums about this issue, but I know every situation is unique and I'm really hoping that I can get some help.
 
Running windows 7 64 bit.  Again, any help is GREATLY appreciated!

Answer:31 dllhost.exe COM Surrogate processes running

HI. I'm Rootk and I will be helping you with your problem.
 
We need to see some additional information about what is happening in your machine.
Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool.
When done, DDS will open two (2) logs
1. DDS.txt
2. Attach.txt
Save both reports to your desktop.
The instructions here ask you to attach the Attach.txt.
Instead of attaching, please copy/paste both logs into your next reply.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE

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Hi,
 
I believe I have the same issue as posted here - http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/
 
I have gone ahead, downloaded the FRST software, ran a scan, and below are the results. Would appreciate any help in getting rid of this issue. Thanks! (will posted the Addition file text in a second window):
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 05-03-2014
Ran by TEST ACCOUNT (administrator) on COMP7 on 05-03-2014 13:05:15
Running from C:\Users\Jim Malone\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\STacSV64.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
(Microsoft Corp.) C:\Program Files (... Read more

Answer:30 dllhost.exe*32 COM SURROGATE processes running - Help!

Second file scan results below:
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 05-03-2014
Ran by TEST ACCOUNT at 2014-03-05 13:05:59
Running from C:\Users\Jim Malone\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
AV: Microsoft Security Essentials (Enabled - Up to date) {641105E6-77ED-3F35-A304-765193BCB75F}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Microsoft Security Essentials (Enabled - Up to date) {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
 
==================== Installed Programs ======================
 
Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.70 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{3B834B54-EC4B-48E2-BFC6-03FF5DA06F62}) (Version: 11.5.8.612 - Adobe Systems, Inc)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
AI Viewer (HKLM-x32\...\{8C8292F3-7D93-4D40-9738-B24165D7E7CD}_is1) (Version:  - IdeaMK)
Amazon Unbox Video (HKLM-x32\...\InstallShield_{54A4839E-87F8-4BD1-9682-A349E9943F0A}) (Version: 2.2.0.153 - Amazon.com)
Amazon Unbox Video (x32 Version: 2.2.0.153 - Amazon.com) Hidden
Apple Application Support (HKLM-x32\...\{6A3F9D74-BB80... Read more

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I am having the same problem as here http://www.bleepingcomputer.com/forums/t/541595/multiple-dllhostexecom-surrogate-processes-running/.
 
Runing on Windows 8.1 fresh install on SSD, no virtual machine or anything.
 
I did a FRST check please see my log.
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-08-2014 01
Ran by Petko (administrator) on PETRE on 11-08-2014 02:15:16
Running from C:\Users\Petko\Downloads\New folder
Platform: Windows 8.1 Enterprise N (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corpor... Read more

Answer:Multiple dllhost.exe/Com Surrogate processes running

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/544314 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Any help please would be very much apprciated. Thank you.
 

Answer:dllhost.exe com surrogate - multiple processes running

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

9 more replies
Relevance 89.79%

My system lags & crashes unless I keep task manager open & constantly close instances of COM Surrogate as they open.
 

Answer:Virus, Multiple processes (dllhost.exe *32 COM Surrogate)

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

6 more replies
Relevance 89.79%

I have read other with the same problems so I ill post my two text files from FRST tool Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-03-2014 01Ran by Ed (administrator) on MININT-QOLVUQG on 07-03-2014 14:43:46Running from C:\Users\Ed\DownloadsWindows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 9Boot Mode: NormalThe only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Processes (Whitelisted) =================(Microsoft Corporation) C:\Windows\system32\WLANExt.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe() C:\Program Files\Leica Geosystems\Cyclone\CyraLicense.exe(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe(Versant Corporation) C:\Program Files\Leica Geosystems\Cyclone\FastObjectsServer64.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe(Microsoft Corporation) C:\Program F... Read more

Answer:dllhost.exe surrogate processes running in excess

Hello,this doesn't look too good. There is lots of malware running on your computer!Let's see what we can do:Please download Combofix (by sUBs) and save it to your Desktop.Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.Start Combofix.exe and follow its instructions.Do not use the computer while the scan is running. This may cause the program to stall.When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).Please copy and paste the contents of this file into your next post.Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.(You can find more detailed instructions in this guide on using Combofix.)

40 more replies
Relevance 89.79%

Hello,
I am new to this site, and new to forums as well. I have joined bc I found another topic/thread with this same problem (Nov. 2013, diamondqueen) which seemed to be resolved by running OTL. I wasnt sure if I could copy all the steps from the other topic, or if they were computer-specific in some way. Basically, the dllhost.exe file keeps running many instances and consuming memory. Also, changes to my internet security settings and active window keeps switching momentarily.
I have been trying to resolve this problem by running clnmgr, which helped for a while, but now the problem is just getting worse.
Please help, and thank-you in advance.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16483
Run by Owner at 22:43:41 on 2014-04-14
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3895.2439 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\... Read more

Answer:dllhost.exe COM SURROGATE too many processes slowing computer

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer. Make sure that Addition.txt is ticked as well.
Press Scan button.
It will make a log (FRST.txt) in th... Read more

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Relevance 89.79%

Hello.  I think I have the same problem as a lot of other people I've seen posting recently...
 
http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/
 
I have about 30 of the same processes running, nothing I run can kill them, and just like the above thread I cannot run RogueKiller as it gets stuck in exactly the same spot.  I have run every anti spyware, malware, Mic Sec Ess, etc...
 
Can you help me get my computer running properly again?  What should I do?
 
Thank you so much
 
Dan

Answer:Lots of dllhost.exe *32 com surrogate processes running!

Can anyone help, please?

12 more replies
Relevance 89.79%

Computer has serious lag issues of late. Have tried a few solutions (Malware Bytes, Kaperski TDSS, and RKill). Still getting lag. Seeing multilple dllhost.exe COM Surrogate processes in task manager. Also, I keep seeing a message box to enable Badoo search as my search engine.
Please help!
 

Answer:Multiple dllhost.exe *32 COM Surrogate processes causing serious LAG

I ran FRST and uploaded the 2 text files.
 

1 more replies
Relevance 89.79%

Hi
 
I have the same problem on my wife’s computer: something periodically starts a large number of dllhost.exe COM SURROGATE processes; also, something constantly is changing the security settings on my IE browser, so I need to restore defaults before downloading files. Also, the battery suddenly seem to run out very fast. A computer is dell, 2 year old.
 
I have downloaded Farbar Recovery Scan Tool, saved it to the Desktop, and ran it with the Addition.txt option checked. The contents of the two logs (FRST.txt and Addition.txt) are below:
 
 
FIRST.txt file is as follows:
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-08-2014
 
Ran by Yuri-demo (administrator) on YURI-DEMO-PC on 28-08-2014 18:51:18
 
Running from C:\Users\Yuri-demo\Desktop
 
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
 
Internet Explorer Version 11
 
Boot Mode: Normal
 
 
The only official download link for FRST:
 
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 ... Read more

Answer:dllhost.exe COM SURROGATE processes, IE security settings

Forgot to mention. I have downloaded today the MalwareBites anti-malware and scanned the computer with it, removing 900 or so malware/trijans/etc.. But the dllhost.exe files still keep coming. I have run the MalwareBites again the couple of times and it didn't pick up any new malware, but I am getting constant notifications from it about websites etc.

8 more replies
Relevance 89.79%

Hello,
 
I'm having the same problem as talked about in
http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/ (which itself was based on another thread) and sure could use some help.
 
As described, I am constantly having 2 to 3 dozen instances of Com Surrogate opening up for no reason whatsoever, ending up using enough resources as to make any other application not be responsive, due to lack of resources. All I can do is keep Task Manager open and close them, one at a time, every time it happens (every 4 or 5 minutes). Luckily, I was able to once get a DDS scan (6 times it locked up before finishing). The only problem is I couldn't get it to ever complete when the Com Surrogates were running, so they aren't in the logs.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16561
Run by MikeandBert at 15:16:19 on 2014-07-19
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.1790.813 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Ru... Read more

Answer:Multiple dllhost.exe/Com Surrogate processes running

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

10 more replies
Relevance 89.79%

Thanks in advance for any help.
 
Many dllhost.exe ‘COM Surrogate’ processes are started and are eating up CPU and memory.  After awhile the system becomes unusable.
 
If I let it run, they will keep adding processes to at least 30 or maybe more.  I have always killed them before any more could be initiated.  When several are running, the system bogs down severely.
 
If I let the processes pile up for awhile, eventually a popup will appear saying that my settings do not allow my  download file to be downloaded.  didn't request a file.
 
After Googling, it seems that this is not an isolated problem but there doesn’t seem to be any one root cause. 
 
System Configuration:
Hardware:
   Dell Laptop ‘Studio XPS’ – XPS-1645
- 8 GB memory
- CPU: Intel Core i7 – Q 720 @ 1.60 GHz, 4 core, 8 logical processors
OS:
- MS Windows 7 Professional 64 bit, SP1
Network:
- Hardwired to LAN.
 
If the system is never connected to the network (boot without plugging in the Ethernet cable) and never plugging in the cable while the system is up, the ‘COM Surrogate’ processes never start. 
 
To run the DDS program, I let several of these processes start and then started DDS.  It ran to about 70% of the completion graph and wouldn't progress further.  A check of the task manager showed that it was getting time but very rarely.  I eventually killed the... Read more

Answer:Many dllhost 'COM Surrogate' processes eating mem & proc

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

24 more replies
Relevance 89.79%

Hello,
 
I'm having the same problem as talked about in
http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/ (which itself was based on another thread) and sure could use some help.
 
As described, I am constantly having 2 to 3 dozen instances of dllhost.ext/Com Surrogate opening up for no reason whatsoever, ending up consuming enough resources as to make any other application unresponsive.  CPU and memory are unusually high..  I can keep the Task Manager opan and continually close them one at a  time but they keep reoccurring.  It seemed like it took forever to get a DSS scan.  Any help would sure be appreciated.  Thanks
 
I have ran multiple passes of Malewarebytes and System Defender.  Also removed the drive and ran pass of Norton 360 on another system.  Ran Chkdsk (which fixed several issues).
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16575
Run by Mark Tucker at 8:53:49 on 2014-10-04
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3061.1719 [GMT -5:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Belkin\Route... Read more

Answer:Multiple dllhost.exe/Com Surrogate processes running

Welcome to Bleeping Computer.Please do the following:Download attached fixlist.txt file and save it to the Desktop.
 FixList.txt   7.53KB
  4 downloadsNOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemRun FRST/FRST64 and press the Fix button just once and wait.The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

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In the past week my computer has BSOD'ed three times and at some point I noticed numerous instances of dllhost.exe/Com Surrogate processes running in the task manager its self. I am unsure if this is relevant to any virus, but my computer has been locking up very frequently when Firefox is the only program running. Below are the logs from the scans.
 

Answer:Multiple dllhost.exe/Com Surrogate processes running

Farbar Recovery Scan Tool and save it to your Desktop.


Note: Make sure you download the proper version ( 32 bit or 64 bit ) for your PC. Only one will run, the correct one. So it you make a mistake and download the wrong one, go back and get the other.

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your next reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

5 more replies
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My laptop is very slow. I have multiple dllhost.exe running in the processes with a COM surrogate description. I also get powershell and rundll errors popup. I also have avast and get infection detections about every 15 min or so but when I scan it says my laptop is clean.
 
I don't know what's going on, please help! Thanks!

Answer:Mulitple dllhost.exe in processes with a COM Surrogate description

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please download Powelikscleaner (by ESET) and save it to your Desktop.Double-click the to start the tool.Read the terms of the End-user license agreement and click Agree if you agree to them.The tool will r... Read more

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Relevance 89.79%

Hi I think I have almost EXACTLY the same issue as this person:
http://www.bleepingcomputer.com/forums/t/514186/30-dllhostexe32-com-surrogate-processes-are-running/
 
I have exactly 30 of the same processes running, nothing I run can kill them, and just like the above thread I cannot run RogueKiller as it gets stuck in exactly the same spot.  I have run every tool I know how to use.  Is the answer the same as in the previous thread too?  Should I run OTL and post a log of that?  I will wait for instruction...dds logs attached, and thank you in advance!

Answer:30 dllhost.exe*32 COM SURROGATE processes running can't kill!

Hi there,please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Within the last week I noticed my computer running significantly slower than usual. I checked the tast manager and noticed multiple dllhost.exe processes running at once, approximately 30. These processes start out consuming 9000K but have gone up to 1000000K. I also notice that my browsing history in Explorer has shown that my computer is going to random sites when not in use. I've tried to run RogueKiller64 but it gets hung up. My MSE scans and AVIRA come up clean. Tried Malwarebytes, adwcleaner also to no avail. The only thing that worked temporarily was running your Junkware removal tool, which fixed the problem until I restarted the computer. 
 
Here is my DDS log:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428
Run by Gateway at 16:50:14 on 2013-12-15
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.16343.11214 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program F... Read more

Answer:multiple dllhost.exe COM surrogate processes running at once

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/517567 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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COM SURROGATE PROCESSES!
*Need assistance to clean up com surrogate processes after virus removal making computer slow*
Thank you for your time and expertise!
 
This previous topic explains my situation well! http://www.bleepingcomputer.com/forums/t/526577/30-dllhostexe32-com-surrogate-processes-running-help/
 
Here are the scan logs:
 
adwCleaner
 
# AdwCleaner v3.308 - Report created 29/08/2014 at 18:02:43
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Basic Service Pack 1 (32 bits)
# Username : KentII - REVENT5
# Running from : G:\Bleeping Computer Tools\adwcleaner_3.308.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\~0
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AppGraffiti
Folder Deleted : C:\Program Files\AppGraffiti
Folder Deleted : C:\Users\Kent\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Kent\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Kent\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Kent\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Kent\AppData\Roaming\wse_astromenda
Folder Deleted : C:\Users\Lisa\AppData\LocalLow\AppGraffiti
Folder Deleted : C:\Users\Revadmin\AppData\Local\apn
Folder Deleted : C:\Users\Revadmin\AppData\LocalLow\AppGraffiti
Folder Deleted : C:\Users\Revadmin\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Revadmin\AppData\Local\Google\Chrome\User Data\Default\Extensions\cn... Read more

Answer:dllhost.exe Multiple COM SURROGATE processes running

One important Observation is that these processes only start when connected to the internet! I was not connected to the internet when making these logs and the com surrogate processes were not running. once i am connected to the internet these COM SURROGATE processes vbring my computer to a stand still!

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Experiencing fake google processes and dllhost.exe virus.

Edit: Also my be important to note the files that I supposedly deleted in safe mode are just now sitting recycle bin in case that will need to be cleared. However, the virus has managed to reinstall itself into one file after the next under one of the app data folders, so naturally the problem still persist.

Another thing, not sure If it is related to the virus or not but when I try to skype since getting the virus my mic automatically mutes. I went into audio settings in windows and turn my mic levels up for both of my mics and they just go back to 0 and mute on its own. It's crazy because I can hear myself when I click "listen to self" and know the devices work until they are auto muted.
 

Answer:Fake Google Processes and dllhost.exe COM Surrogate virus

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found ... Read more

6 more replies
Relevance 88.97%

I am helping a friend and have not run the scans. The computer has been shut down and is not being used. I can run the FRST scan today and post the log.
After reading through the forums, this virus/malware seems quite common.

Thanks
 

Answer:dllhost.exe com surrogate and processes with Google chrome in description

Helllo,

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.


Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware was detected, make sure to check all t... Read more

8 more replies
Relevance 88.97%

Just switched to high speed cable and four days in I've already got a problem. I think it hit the 15th or 16th.  It is triggered when I open a folder or start IE. I can see conhost.exe flash in Task Manager followed by multiple processes of dllhost.exe-COM Surrogate, it will open several, eating up processor but more concerning I can see it eating bandwidth as well. Also any open folder shows a green progress bar at the top like it is indexing or something. I can END all the dllhost.exe-COM Surrogates in Task Manager but they return when I open a folder or start IE again, also IE keeps resetting the 'File Download' in security to 'Disable'. I can change it and get files downloaded but the next time I open IE it's set back to disable.
 
I have managed to download and run rkill, TDSSKiller and RogueKiller. I was able to make several passes with Spybot and Malwarebyts (finding Trojan.Sirede.C and Backdoor.OAccess among other things) until they no longer found any more. I thought I had it fixed but the COM Surrogate came right back.
 
Just now for the first time I got a message saying 'COM Surrogate has stopped working, end program?'
 
I could use some help rooting this the rest of the way out.
 
Thanks
--------------------------------------
DDS (Ver_2012-11-20.01) - NTFS_AMD64
 
Internet Explorer: 9.0.8112.16526  BrowserJavaVersion: 10.25.2
 
Run by JP at 15:20:12 on 2014-10-18
 
Microsoft Windows 7 Professional   6.1.7601.... Read more

Answer:Multiple processes of dllhost.exe-COM Surrogate Backdoor.OAccess

I have managed to download and run rkill, TDSSKiller and RogueKiller.I need the logs ... In your logs I see a Backdoor. That means that your machine is infected with some nasty files which can steal some information. It is difficult to tell whether or not any data has been stolen and finding out which is true instead of doing countermeasures is unproductive. In this light, for your safety, assume that your log-in details and other information have been accessed by another source.Below are the steps that you should administer:Please disconnect from the Internet! Also don't use it while we are cleaning the infected machine. This is especially true when you are using the computer in question for online banking and other sites that require sensitive and personal information.It is strongly advised that you change your passwords on a clean PC and notify the bank immediately to watch out for suspicious transactions.I can try to clean the infection but I have to say your computer is very likely compromised and that there is no way to be sure your computer can ever again be trusted.Experts in the security community believe that a reformat and re-installation of the operating system is the best solution. Please peruse the following if you would like to know more:How do I respond to possible identity theft, or to someone stealing my credit card or bank account number?When should I re-format? How should I reinstall?Now - you decide if you want to reformat the PC or to cleaning the P... Read more

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Relevance 88.15%

I have the same problem, here are my FRST files:
 

Answer:Multiple processes replicating; dllhost com surrogate, dplaysvr, dvdupgrd etc.

Helllo,

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware was detected, make sure to check all th... Read more

15 more replies
Relevance 88.15%

This problem has been bothering me a lot, but it seems that his problem is not uncommon. Any help would be greatly appreciated!
 

Answer:Multiple COM surrogate (dllhost.exe) processes running and occupying a LOT of RAM, disk, and CPU.

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 88.15%

like most people recently on this site, my home computer has been bombarded with multiple dllhost.exe processes and the C drive is being filled with temp files to where it fills up half of my 120 gig
 

Answer:multiple dllhost surrogate processes / numerous temp files

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

8 more replies
Relevance 88.15%

My computer began setting off the Eset antivirus program with popups advising of website blocks and IP address blocks.  This continued every 7 seconds until I turned the computer off.  The outbound file is always C:\windows\system32\dllhost.exe.  When task manager is ran, dllhost.exe COM Surrogate is running multiple times up to 5 using anywhere between 6,000k up to 76,000k of memory.  My computer is running super slow.  A lot of files freeze. Internet will stop working and needs to be refreshed multiple times before it works again.  TrendMicro was removed from this computer tonight.  TrendMirco was acting the same as the dllhost.exe.  Virus scan from ESET is negative and Malwarebytes is negative.  I need help correcting this issue.  Thank you in advance.  The following is my computer information and the requested .txt file.
Windows 7 Professional Service Pack 1
32-bit OS
I am not in any other forum for this issue.  I have not downloaded and ran anything but the DDS file.
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 09/30/2013 2:51:15 PM
System Uptime: 11/09/2014 1:40:20 AM (0 hours ago)
.
Motherboard: Dell Inc. |  | 05GRXT
Processor: Intel® Core™ i5-3340M CPU @ 2.70GHz | SOCKET 0 | 2701/100mhz
.
==== Disk Partitions ==============... Read more

Answer:dllhost.exe Com Surrogate multiple processes running website blocks every 5 sec

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please download Powelikscleaner (by ESET) and save it to your Desktop.Double-click the to start the tool.Read the terms of the End-user license agreement and click Agree if you agree to them.The tool will r... Read more

6 more replies
Relevance 88.15%

Computer very slow a few minutes after startup.  I've tried several AV programs. 
 
FRST.txt and Addition.txt logs below.
 
Thanks,
 
.....
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 12-09-2014
Ran by admin (administrator) on HOMEOFFICE on 14-09-2014 22:48:14
Running from E:\
Platform: Microsoft Windows 7 Ultimate  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 10
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore.exe
(Coupons.com Inc.) C:\Program Files\Coupons\CouponPrinterService.exe
(CrashPlan) C:\Program Files\CrashPlan\CrashPlanService.exe
(CHENGDU YIWO Tech Development Co., Ltd) C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
(EMC Corporation) C:\Program Files\EMC Captiva\Captiva Cloud Runtime\Emc.Captiva.WebCaptureService.exe
(Seiko Epson Corporation) C:\Windows\System32\escsvc.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
(PFU LIMITED) C:\Windows\twain_32\fjscan32... Read more

Answer:multiple processes: dllhost.exe COM Surrogate & jfkglnuyzli.exe Google Chrome

DDS txt file below.  attach.txt attached.
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16635
Run by admin at 3:54:14 on 2014-09-15
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.3070.1756 [GMT -7:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Coupons\CouponPrinterService.exe
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
C:\Program Files\EMC Captiva\Captiva Cloud Runtime\Emc.Captiva.WebCaptureService.exe
C:\Windows\system32\EscSvc.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
C:\Windows\twain_32\fjscan32\FJTWMKSV.exe
C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
C:\Windows\system32\hasplms.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\TeamViewer\Version9\Te... Read more

16 more replies
Relevance 88.15%

I have run everything I know how to use, and this is obviously over my head.
 

Answer:Multiple processes replicating; dllhost com surrogate, dplaysvr, dvdupgrd etc.

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 88.15%

windows 7 Pro 32bit
steps taken:
with hard drive out and slaved to another PC (because its unbearably slow to try and work on, on its own)
ESET online scanner - 0 items found
TDSS Killer - 0 items
Malwarebytes - 12 items
i attached the malware logs
 

Answer:many dllhost.exe COM SURROGATE processes are running and making computer slow

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
Attach the hard disk back to the affected computer before you proceed with the steps below.
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Sca... Read more

4 more replies
Relevance 88.15%

THe computer is running slow and I am seeing multiple copies of dllhost.exe using large amounts of RAM.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16584  BrowserJavaVersion: 10.67.2
Run by Jim at 2:32:34 on 2014-10-28
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4009.1082 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Program Files\Canon\imagePROGRAFStatusMonitor\cnwisam.exe
C:\Program Files (x86)\Common Files\EFI\EFI ES-1000 Service\ES100... Read more

Answer:dllhost.exe *32 COM Surrogate multiple processes/high memory usage

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

8 more replies
Relevance 86.51%

These multiple DLLhost.exe entries in Windows Task Manager keep multiplying and multiplying. Any games or programs I use in full screen mode get minimized. I never had an issue until I started noticing this when checking task manager. I checked another laptop and a desktop and they show no such surrogate entries. Even as I'm typing here, the cursor will stop blinking as if another program is loading in the background. Microsoft Security Essentials and Malawarebytes Premium have not been able to get rid of this.

I appreciate your help and expertise. Thank you.
 

Answer:Several DLLhost.exe COM Surrogate in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 86.51%

Hello, I've had several warnings by Norton Security Suite within the past week or two that a trojan has been blocked. However, after the latest trojan block, I soon after received a warning from Norton that COM SURROGATE was using a lot of memory. Upon checking task manager, I counted at least (10) dllhost.exe (com surrogate) in the list. I did a system restore to several days before. So far I haven't noticed any ill effects, but ask for help to determine if I am indeed trouble free. Thank you in advance!
 

Answer:Several dllhost.exe / com surrogate in task manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

8 more replies
Relevance 86.1%

I need help in removing the virus/malware whatever is on my laptop.
It replicates processes in task manager, slows the laptop down, and attempts to connect to malicious websites 95.215.1.57.

Thanks for your time and patience
 

Answer:dllhost.exe COM surrogate causing lots of other processes to start and malicious websites to popup

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 85.69%

Hi there,
I'm fixing a computer for a local business and they said it has been running extremely slow recently. Scanned it over, removed the typical trojans/viruses but it was still running slow. Looked in task manager and found multiple instances of dllhost.exe *32 running. They each took a lot of CPU and memory up. Once I end one of the processes another one starts up. All antivirus is up to date and everything has been scanned but nothing is picking it up. What could it be?
 
I have been able to rightclick - end process all of them for a little bit. I monitored the processes and they were fine for about 10 minutes then all 20 instances of the dllhost.exe*32 popped up again and starting rising in memory and cpu it took up.
 
And yes I have tried multiple solutions to try and fix this so you will see weird programs in the log.
Thanks in advance
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267
Run by ROBERT at 23:31:16 on 2014-09-07
Microsoft Windows 7 Professional   6.1.7600.0.1252.1.1033.18.5943.1856 [GMT -4:00]
.
AV: Norton 360 *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.e... Read more

Answer:20+ instances of dllhost.exe*32: COM Surrogate in task manager

Hello,
 
Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool ... Read more

6 more replies
Relevance 85.69%

I have had TwinHeadedEagle help this last week at this link: http://malwaretips.com/threads/fake...dont-even-have-google-chrome-installed.35660/

It worked to remove fake google chrome malware, but now I have in the task manager under processes tab, many "dllhost.exe.*32" with description "COM Surrogate" that is basically doing the same thing as the other one. I try and end their process, but they just keep coming back. I tried to download the zoek.exe, and even after I disabled my antivirus, it said my security settings wouldn't allow the download, so I can't run the scan!

Help! Attached is what it looks like in my task manager and also, what it looks like in volume mixer.
 

Answer:FAKE COM Surrogate in task manager (dllhost.exe*32)

Hello,

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

9 more replies
Relevance 84.87%

Using window 8. I'm just an average user with average knowledge w/ computers. There were 2, now 3, COM Surrogate Processes running in my Task Manager, they disappear after around 3 secs. I tried to delete them at this time, but restarting Task Manager will spawn them again and then disappear. When I right click any of them, they lead to Windows System32 Folder, file is dllhost.
START>>>3 months ago, I may have accidentally clicked an ad. Then my wallpaper changed to black. I fixed my background. But after some weeks, my internet traffic seemed to slow down even though I don't have slow internet. Then when I open the laptop, it automatically connects to the net even though I uncheck the "connect automatically" setting in Wi-Fi.
And my windows sometimes deselects, you know, when you need to click the window to acquire control again.
 
Now, I got the VERY FIRST spam in one of my email accounts, and that account HAVEN'T GOTTEN ANY spam for years until THAT time.
 
And my other email account too started acting weird, Yahoo said they got weird activity and I should change my password.
The exact same thing happened with my Sony account too, they asked me to change my password for my safety cuz of some weird activity.
Youtube videos stop buffering midway, need to refresh...
ALL OF THESE THINGS doesn't occur before the 'infection'.
In the last 2.5 months, I've been researching 'bout this virus, and downloaded many types of antiviruses o... Read more

Answer:Multiple(3) COM Surrogate(dllhost?) in Task Manager Pocesses

uhm, anyone?

20 more replies
Relevance 84.87%

Kids have been using the home PC for homework & we believe we caught a bad webpage (opened multiple times with showing any text). Since that time, multiple dllhost.exe *32 Processes open upon using the PC, causing to be VERY slow & eventually not work at all. Have made various attempts to find the virus to no avail, including a full McAfee scan. Downloaded FRST64.EXE to a USB drive on another PC (wouldn't let me download on the home PC because it said I didn't have administrator rights!!!). Used the USB drive copy to run the scan on the home PC. Attached are needed files. Please help us correct this issue!!
 

Answer:DLLHOST.EXE *32 Com surrogate - multiple sessions in Task Manager

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
Relevance 84.05%

Hi, hope everyone is well.
Suddenly my Windows 7 computer started to have a major issue of uncalled proliferation of many copies of what appears in task manger as dllhost.exe *32 COM Surrogate eventually crushing computer. Norton 360 messages that it blocked attacks from Powelik and AdClicker, but the machine seems to be already infected. When I open the task manager, it shows that computer resources get fully consumed by many copies of dllhost.exe *32 COM Surrogate and my router even starts diplaying warnings of high traffic.
I am looking for help in removing this infection and would appreciate guidance and assistance in doing that. I learned that there are many professionals on this forum that are able to help.
Thank you very much

Answer:problem of many copies of appears in task manger as dllhost.exe*32 COM Surrogate

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/554892 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 81.59%

Hello, I've seen a few topics relating to my problem but wasn't sure if the steps are exactly the same for each person or if they are customized from problem to problem.
 
I'm running windows 7 and as other users have stated, my computer was running slowly, freezing up periodically and minimizing programs I was using. I checked task manager and at that time I saw many dllhost with description COM surrogate running, and trying to end the processes they just kept appearing again. At that time I had AVG as my antivirus and malwarebytes. Only AVG detected the file but it could not delete it. I then uninstalled AVG and changed my antivirus to Bitdefender and that seemed to have stifled the symptoms although I don't believe it ever fixed the problem. My computer was running smoothly for about a week and now I have a filename uirrvmzweu.exe with description google chrome. My computer symptoms are about the same as they were when the dllhost process was running. They both act very similar as far as I can see.
 
Any help would be much appreciated, thank you.

Answer:COM Surrogate and google chrome processes in task manager

Welcome njsLets start with this ...Step 1Please download Powelikscleaner (by ESET) and save it to your Desktop.Double-click ESETPoweliksCleaner.exe to start the tool.Read the terms of the End-user license agreement and click Agree if you agree to them.The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.The tool will produce a log in the same directory the tool was run from.Please copy and paste the log in your next reply.Next run Autoruns.Please download AutoRuns and save it to your desktop.Right click on the downloaded file and choose Extract All Files.Once extracted, open the program named Autoruns.Click on Options and then Hide Microsoft and Windows Entries.Press F5 to refresh the startup list.Next go to File -> Save and choose the file type to Text File (.txt).Please attach the text file to your next reply.

15 more replies
Relevance 81.59%

I let my son use the computer to play games the other day, and when I opened my computer for some work today it seemed to run somewhat slower. When trying to end some processes in the hopes to speed it up I noticed a "COM Surrogate." process in the task. Looking around the forum, it seems that im not the only one who's had COM Surrogate as a problem. Any help will be appreciated!!!
 

Answer:Instance of COM Surrogate in my task, multiple processes. Am I infected?

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

7 more replies
Relevance 81.18%

Hey guys,

I was looking at a friend's laptop when I found 2 different dllhost.exe entries in the Task Manager Process list.

Found the file for one of them in C:\Windows\system32\dllhost.exe (description says it is a Microsoft COM surrogate)
Can't find the source for the other dllhost.exe process, BUT I did find C:\Windows\system32\dllhst3g.exe (also described as a Microsoft COM Surrogate)- Is this the source for the other dllhost.exe entry?

Also, after having hopped around the internet for a while, I found some places saying that dllhost.exe is dangerous, while others said it was legit. Then, I came here to BleepingComputer and found these 4 articles about dllhost.exe (or dllhst.exe, since I found the dllhst3g.exe file as well):

http://www.bleepingcomputer.com/startups/dllhst.exe-17397.html (same as dllhst3g.exe?)
http://www.bleepingcomputer.com/startups/dllhost.exe-14949.html (different file path than mine; can't find a C:\Windows\inf\ folder anywhere on the computer)
http://www.bleepingcomputer.com/startups/dllhost.exe-25641.html (same path & file as mine, says it's a valid program)
http://www.bleepingcomputer.com/startups/dllhost.exe-16363.html (same path & file as mine, says it's added by W32/Tilebot-HT worm and IRC backdoor)

Only the last 2 articles deal with my specific file path. So, since I couldn't find a clear consensus on the issue, I have come to seek the wise advice of the Bleepin... Read more

Answer:Found 2 dllhost.exe entries in Task Mgr/Processes

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification... Read more

11 more replies
Relevance 81.18%

Computer is running slow when I get online and I have several dll files runnings with above name.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 11.0.9600.16521
Run by Billie Readell at 17:01:22 on 2014-03-29
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4056.2715 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Outdated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\ctfmon.exe
C:\Wi... Read more

Answer:Several dllhost.exe *32 processes running in task manager

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

21 more replies
Relevance 80.36%

Hello,
I noticed my computer was reacting slowly and my internet had slowed to a stop. I opened task manager and noticed I had multiple dllhost.exe *32 running in the process list. Individually ending all of them restored things back to normal. Then about ten minutes later things slowed down again and I noticed all the dllhost.exe *32 process were running again. I googled it and saw it was a problem and here I am. I ran the READ ME RUN ME process and attached my logs.

Some things to note. While running Malwarebytes it didn't show any threats and didn't give me the export log button. I instead had to look under the history tab and then clicked on the application logs button on the left hand side. I opened the .xml file and copied and pasted everything it displayed into notepad and that is what is attached.

Also after running Rogue Killer a page opened in my web browser taking me to Ad Lice's site with instructions on how to remove Poweliks with rogue killer. I didn't do anything after, just thought I'd mention it. I bookmarked the page if you need me to link to it.

Almost forgot, while downloading the programs I noticed that IE kept disabling my downloads and I had to manually enable them each time I downloaded a program.

I think I covered all the bases. Please let me know if I missed anything or did anything wrong.

Thanks in advance,
Glen
 

Answer:Multipe 'dllhost.exe *32' processes showing up in task manager.

Hello.

Can you attach the correct log from Malware Bytes please.



Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:


[Tr.Poweliks] (X64) HKEY_USERS\.DEFAULT\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found
[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-21-1718683747-3220676656-3354627562-1000\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found
[Tr.Poweliks] (X64) HKEY_USERS\S-1-5-18\Software\classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\LocalServer32 -> Found

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.



Re run Hitman and have it remove what it finds.


Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt... Read more

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I have a user infected with this virus. Any help will be appreciated.

Pat
 

Answer:dllhost.exe and dllhost.exe *32 COM Surrogate slowing down the machine

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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COM SURROGATE PROCESSES!
*Need assistance to clean up com surrogate processes after virus removal making computer slow*
Thank you for your time and expertise!
 
This previous topic explains my situation well! http://www.bleepingcomputer.com/forums/t/526577/30-dllhostexe32-com-surrogate-processes-running-help/
 
One important Observation is that these processes only start when connected to the internet! I was not connected to the internet when making these logs and the com surrogate processes were not running. once i am connected to the internet these COM SURROGATE processes vbring my computer to a stand still!
 
Here are the scan logs:
 
adwCleaner
 
# AdwCleaner v3.308 - Report created 29/08/2014 at 18:02:43
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Basic Service Pack 1 (32 bits)
# Username : KentII - REVENT5
# Running from : G:\Bleeping Computer Tools\adwcleaner_3.308.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\~0
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AppGraffiti
Folder Deleted : C:\Program Files\AppGraffiti
Folder Deleted : C:\Users\Kent\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Kent\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Kent\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Kent\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Kent\AppData\Roaming\wse_astromenda
Folder Deleted : C:\... Read more

Answer:COM SURROGATE PROCCESESCOM SURROGATE PROCESSES!

Duplicate thread: http://www.bleepingcomputer.com/forums/t/546231/com-surrogate-procces-help/I'll close this one.

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Please help. I have attached the two files generated by FRST.
 

Answer:multiple dllhost.exe *32 processes, which run a number of other processes

Helllo,

Before we begin, please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.


Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware was detected, make sure to check all the... Read more

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Hello, I saw similar threads for this problem and was hoping that someone might be able to guide my through the various scans and text logs. Thank you in advance for your help.
 

Answer:Multiple dllhost.exe *32 processes, explorer.exe processes

Sorry, I just read the preparation guide. I'll start running scans and report back.
 

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I've been doing research on why my computer is performing at such a low level. I tried to just suspend the dllhost.exe processes with my Resource Monitor and they all keep coming back as if someone unsuspended them. I dug a little deeper and found that I am a victim of the dllhost virus and this is where I'm at right now. Any help would be very much appreciated! Attached are the Addition.txt and FRST.txt files.

As of today, there is 25 dllhost.exe files that are showing up in my Resource Monitor.
 

Answer:DLLhost.exe virus (OVER 20 DLLHOST.exe PROCESSES)

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Thanks for your help, but I was able to back-up, wipe and restore.

Thanks for helping people out!
 

Answer:dllhost.exe *32 (COM Surrogate)

Hello,

theking said:


Thanks for your help, but I was able to back-up, wipe and restore.Click to expand...

Do you still need our help? Are these reports before or after wipe?
 

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I see numerous instances of the dllhost.exe 32 com surrogate service running in task manager. These instances are consuming a lot of memory and cpu to the point where my laptop is almost unusable. I've read articles where there is a conflict with IE 10 and certain drivers but I'm still running IE 9. I was wondering if anyone else has seen this. If so, how were you able to resolve the issue?

Also, I'm running Windows 7 Home Edition, 64 bit.

Answer:dllhost.exe 32 com surrogate

Hi and welcome to TSF this sounds like you may have been infected, please follow the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
make a new thread here Virus/Trojan/Spyware Help
post all the info there not here, and if you cannot do a step make a note of it and move on to the next, just be sure to mention the steps you could not do in the new thread

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I am trying to help a friend with this problem.  He is running Windows 7 with 4GB RAM.  He uses Panda Antivirus.  
 
He currently has 30 instances of dllhost.exe running with CPU usage at 100% and Physical Memory at 82%.  I have run the following tools:
 
Sophos Virus Removal Tool
SUPER Antivirus Free
CCleaner
Malwarebytes Anti-Malware
 
A couple of them claimed to find something and I let them clean it up but to no avail.
 
Thanks for any help!
 
Roger

Answer:dllhost.exe COM Surrogate

Also, IE will launch by itself to pages like:  bestmomstv.com

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My computer is running very slow. There are a bunch of dllhost.exe *32 com surrogate running in the task manager processes. Please help.
 

Answer:Please help with dllhost.exe *32 com surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

10 more replies
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I tried running FSR as requested to run prior to posting thread but it will not download.
 

Answer:Dllhost.exe COM Surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

14 more replies
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Hello everyone,
 
So recently my PC came to a halt as I was surfing the web and I opened Task manager and noticed about 30-40 Dllhost.exe running.
 
After scanning with malwarebytes and MS security essentials numberous times with no luck I finally did a system restore.
 
However, the issue is persistant. I still randomly get a spam of dllhost.exe processes that just start to multiply and if I dont catch them in time it maxxes out my CPU and I have to reboot or let the PC crash,
 
I also want to note that there is always a Dllhost.exe running in task manager at a steady 40,708K but when it spawns its listed as dllhost.exe*32 COM SURROGATE.
 
When I click the properties tab of the dllhost.exe thats always running it takes me to C://Windows/SysWOW64 but I am unable to delete this file as Im not the owner?
 
I also found a dllhost.exe in sys32 folder.
 
Please help rid my PC of this bug!

Answer:DLLHOST.exe COM SURROGATE

Hi there,When I click the properties tab of the dllhost.exe thats always running it takes me to C://Windows/SysWOW64 but I am unable to delete this file as Im not the owner?you mustn't delete this file as it is legit. It's only the processes that aren't.Please run a FRST scan:Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)Start FRST with administator privileges.Make sure the option Addition.txt is checked and press the Scan button.When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.Please copy and paste these logs in your next reply.

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Seems like this is the only place that can help me with this issue.
 

Answer:Please Help: COM Surrogate dllhost.exe *32

I need Addition.txt
 

20 more replies
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I need help removing dllhost.exe 32 com surrogate
 

Answer:DLLHost.exe *32 com surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

7 more replies
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delete it

Answer:Many dllhost.exe COM SURROGATE

edit

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Hello,
yesterday i wanted to try my 3d glasess on my non-3d moniter with some tips my friend gave me, however, he suggest the KMP Player for this job, so i downloaded the player from its source website, and while im installing it, my Avira Free Antivirus alerts that there's a virus coming through, i had to continue, i wasn't afraid because i did download the player from its own website that means its secure, after installing and opening the 3d movie with the KMP Player, my friend told me to click on the 3d button on the window of the player, i did that, and the problem started from there, even though i did uninstall the KMP Player but its not working.
dllhost.exe Com Surrogate it took 53% of my cpu, the computer is running very slow, i tried to "end process", but it always coming back afer second or two of ending its process.

thank you..
 

Answer:dllhost.exe Com Surrogate it took 53% of my cpu

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

3 more replies
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the issue started tonight between 7 and 11 pm. I was surfing on curse.com while playing world of warcraft and I left the website open. world of warcraft started to lag horribly and ventrilo became unusable. I saw all the replication of dllhost.exe in my task manager and ended them manually only to see them replicated again. I downloaded malwarebytes and removed many of the Trojans and backdoors. I downloaded frst and created a log file and now here I am.
 

Answer:dllhost.exe com surrogate

after further investigating the damage potentially caused to my computer I have noticed there were two 'infections' that seemed to have activated on my system. there are over 482 instances of two files. one is called 'decrypt_instruction.txt' and the other is called 'decrypt_instruction.html' and they are in many of the core folders of my harddrive. this means there are likely 241 unique folders that these are present in. there is also a third file called 'install_tor.html' in as expected 240 unique folders. these files have two different timestamps. the first 'infection' took place 10/28/2014 at 9:19pm and the second took place three hours later at 12:19am. while constantly rebooting and testing my machine to locate the cause (im not a computer expert) I also noticed that at one point it said 'powershell.exe' unable to load. this seems inline with many other users as they also have the same concurrent problems. that is to say:

powershell.exe issues, dllhost.exe replication, com surrogate issues, computer lag, unable to download from internet, backdoor and Trojan infection, fake update screens.

on a separate note: i found what looks like a good tutorial on fixing powershell.exe errors and i was wondering if i could follow those steps in order to fix or semifix my computer. i can post the link or pm it but i don't want to mislead people if it does not work.
 

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Hello!

Recently, I've been having this constantly occurring issue that my cursor would "load" (that circle loading symbol) for a split-second then go back to normal before occurring again after a couple of seconds - after observing Task Manager's Processes, I've noticed that dllhost.exe would suddenly appear to the top/near the top of my task manager tab.

Would you kindly check these logs if my PC is alright?
 

Answer:dllhost.exe COM Surrogate?

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

9 more replies
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Good Evening
 
I am another victim of the dllhost.exe*32 COM SURROGATE issue.  I have attached my dds file as requested.  Please let me know what I need to do to get rid of this crap.  Thanks

Answer:dllhost.exe*32 COM SURROGATE

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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Seems a few people are having a problem with this one; mine just started tonight.  I have a bunch of dllhost.exe and COM surrogates going on in my processes in the task manager.  I've been running ESET Nod32 Antivirus software, and a just downloaded the latest Malwarebytes and scanned my computer.  I quarantined and deleted what it found, but my computer is still continuously popping up "Address has been blocked." windows.  I'd love some help getting through this.
 
Thank you in advance!
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.67.2
Run by Owner at 21:52:35 on 2014-10-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.12279.9478 [GMT -6:00]
.
AV: ESET NOD32 Antivirus 5.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 5.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k ... Read more

Answer:dllhost.exe COM surrogate

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery Scan Tool and save it to your Desktop.(If you are not sure which version (32-/64-bit) applies to your system, d... Read more

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Hey guys/gals, Vista Home Premium 2007.Computer running very slowly.Task manager showing ten or more dllhost.exe processes using COM surrogate.Ran Malwarebytes free and quarantined over 600 objects.Also received notification during scan that Norton applied fixes and recommended restart.Shut computer off after scan was complete and fixes were applied.Turned computer on next day, microsoft updates were automatically installed upon start up, computer started running slow after about an hour.Task manger shows ten or more Aqwgovjvcp.exe using Google Chrome.Running three Dllhost.exe processes. Thank you John E.

Answer:dllhost.exe com surrogate

Dllhost.exe is needed for the computer, and will sometimes show up a few times.
THIS IS NORMAL
 
However, there is a infection going around where the DLLhost.exe will be infected. And the Dllhost.exe will show up multiple times in the running processes and max your computer essentially.
 
Does your PC's Processes and/or memory look like they are running at 100% all the time? 
 

 
 
If so then I would recommend downloading and using  : 
 
 

 
Download PoweLiks Cleaner HERE and save it to your Desktop.
1. Double-click on ESETPoweliksCleaner.exe to start the tool.
 
2. Read the terms of the End-user license agreement and click Agree. 3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.
 
 
4. If Poweliks was detected “Win32/Poweliks was successfully removed from your system” will be displayed. Press any key to exit the tool and reboot your PC. 
 

 
You can go ahead and Reboot the PC and see if this helps resolve it. 

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Hi there,

I seem to be having the same problem that a lot of other people here have. As above, I've tried several things myself, but nothing I do seems to work, and I'm worried I'll only mess up my computer further by messing with things I don't understand. Help is much appreciated, as I really need this laptop to work, now that school's started up again.

Thanks!
 

Answer:dllhost.exe COM Surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-11-2014
Ran by Lumsdaine (administrator) on LUMSDAINE-HOME on 06-11-2014 23:33:56
Running from C:\Users\Lumsdaine\Documents\Software\Anti-virus
Loaded Profile: Lumsdaine (Available profiles: Lumsdaine & David & Stephen & Timothy)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(ABBYY) C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
(Threat Expert Ltd.) C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(Seagate Technology LLC) C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Acer Incorporated) C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\MPI-RT\4.0.2.005\em64t\bin\smpd.exe
(Acer Incorporated) ... Read more

Answer:dllhost COM surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

19 more replies
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HI,
 
I am experiencing a problem similar to this thread: 
http://www.bleepingcomputer.com/forums/t/525236/30-dllhostexe32-com-surrogate-processes-running-cant-kill/
 
I saw a solution for the problem in that thread, but I just wanted to double-check that there isn't something different needed for my problem to fix it. I also could not download the fixlist.txt files that were attached from that thread, so I'm asking for help here.
 
Any help would be greatly appreciated.
 
Thanks

Answer:dllhost.exe*32 COM SURROGATE

Welcome aboard  First of all never attempt to apply any fixes from another topic.fixlist.txt from that topic is designed just for that computer not yours.You could cause some damage to your machine if you did so... Now, let's see what's going on...  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post... Read more

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Is this a virus if so how do I remove it from my computer. screenshot attached
Thank You for your help

Answer:dllhost.exe COM Surrogate

Welcome aboard  Please download Powelikscleaner (by ESET) and save it to your Desktop.1. Double-click on ESETPoweliksCleaner.exe to start the tool.2. Read the terms of the End-user license agreement and click Agree.3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.The tool will produce a log in the same directory the tool was run from.Please copy and paste the log in your next reply.

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Help,
 
I have the com surrogate thing that has been discussed in a number of threads. I have downloaded and ran FARBAR as per instructions in a previous thread with the following logs being the result. Please help with a fix list.
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by Peter Thomas (administrator) on SAMC-002 on 24-03-2014 05:33:12
Running from C:\Users\Peter Thomas\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
 
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ 
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/ 
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(SMSC) C:\Program Files\SGFX\sgfxmgr.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Hewlett-Packar... Read more

Answer:COM Surrogate - dllhost.exe *32

Multiple posts, see http://www.bleepingcomputer.com/forums/t/528501/com-surrogate-dllhostexe-32/

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Hey everyone. From what it seems, this is quite an active topic as of late. As I stated above, this is a family members computer. I'm pretty computer literate but know when to throw in the towel; I am at a loss of what to do in order to fix this. Any help is appreciated. Thanks in advance!
 

Answer:dllhost*32 COM surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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I noticed multiple instances of dllhost.exe *32 COM Surrogate as well as one instance of dllhost.ext COM Surrogate in Task Manager. I can end the processes, but they always return. Attached are the requested logs. I appreciate any help.
 

Answer:dllhost.exe *32 COM Surrogate

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Code:

CloseProcesses:
HKU\S-1-5-21-2851400961-1936424154-3891487375-1001\...\MountPoints2: {1d76d900-8274-11e0-ab03-d48564163607} - M:\LaunchU3.exe -a
HKU\S-1-5-21-2851400961-1936424154-3891487375-1001\...\MountPoints2: {b461af6c-9ac8-11e2-b15a-6805ca0aba78} - M:\setup.exe -a
HKU\S-1-5-21-2851400961-1936424154-3891487375-1001\...409d6c4515e9\InprocServer32: [Default-shell32] C:\$Recycle.Bin\S-1-5-21-2851400961-1936424154-3891487375-1001\$a9c2676f7d24b3810fd6612be08184a6\n. ATTENTION! ====> ZeroAccess?
HKU\S-1-5-21-2851400961-1936424154-3891487375-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
SearchScopes: HKLM-x32 - {41258EF5-C37C-4C55-9888-694F312D71A9} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKCU - {41258EF5-C37C-4C55-9888-694F312D71A9} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
U3 aswMBR; \??\C:\Users\Gabriel\AppData\Local\Temp\aswMBR.sys [X]
U3 aswVmm; \??\C:\Users\Gabriel\AppData\Local\Temp\asw... Read more

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Hello,
My PC is running several processes of dllhost.exe *32 when I open the task manager. When i try to close them they come back, They also come back even if i restart my PC.
 
They eat up the PC resources.
 
attached is the FRST File.
 
 

Answer:dllhost.exe *32 Com Surrogate

Hello,please run Combofix:Please download Combofix (by sUBs) and save it to your Desktop.Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.Start Combofix.exe and follow its instructions.Do not use the computer while the scan is running. This may cause the program to stall.When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).Please copy and paste the contents of this file into your next post.Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.(You can find more detailed instructions in this guide on using Combofix.)

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Like a lot of people I have a computer that is having the dllhost.exe issue.  All the threads I read say post the FRST.txt files so here is mine.  Any help is greatly appreciated.

Answer:dllhost.exe com surrogate

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
I need fresh logs so please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool ... Read more

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it appear and then disappearing after few seconds .. i managed to take a screenshot Gyazo - b51625de3e12c0504d06265b09c3bfd1.png
 

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I started the aswMBR scan but seemed liked it got stuck. I saved the part of the log it would let me and sent it. Thanks for any help. After running each scan listed above I deleted or quarrantined any files it told me to.
 

Answer:dllhost.exe COM Surrogate

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

9 more replies
Relevance 64.78%

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy a... Read more

Answer:dllhost.exe com surrogate

The log is below. I have attached the addition.txt file. Thanks so much for your assistance!!!!
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 15-10-2014 02
Ran by Abby (administrator) on ABBY-PC on 15-10-2014 19:40:45
Running from D:\
Loaded Profile: Abby (Available profiles: Abby)
Platform: Microsoft Windows 7 Home Premium  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Safe Mode (minimal)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-11-06] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [10025576 2011-02-11] (Realtek Semiconductor)
HKLM\...\Run: [SuiteTray] => C:\Program Files\Egi... Read more

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