Computer Support Forum

Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

Question: Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

I have A300-243 PSAG8E, after installed win7 my webcam DONT WORK.
it had been worked before with VISTA AND spype.
I upgraded the bios and updated drivers.
Webcam is not listed driver of win7 32bits of A300.
As it suggested in one of the forums i downloaded other driver from A500/ A350 ect non of them worked.
displayed on the screen:
"Webcam is either disabled or has failed. Please check your webcam settings" also Camera is not listed in Device Manager." imaging not listed.

I restarted and used cccleaner after my attemps and nothing succeded.
What else I could do.

Relevance 100%
Preferred Solution: Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

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Answer: Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

It is really strange. I own Satellite A300 with part number PSAG8E and use Win7 32bit on it. I have installed webcam driver/utility offered for A500 and it works perfectly. I use it with Skype without any problem.

Strange is that cam is not listed in device manager.
If possible install original Vista OS again and test functionality with ?factory settings?. This will be best test to be sure there is no hardware problem. If everything works OK let me know and I will send you my install order for Win7.

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I have a Toshiba Satellite A200-237 and I have formatted my hard drive and after that installed Windows 7 Ultimate 32bit.
I also installed Camera assistant software from Toshiba site (camsoft-20070810084209) this version 1.7...
I can start the CAS program but when I want to start up the cam I get an error with message start up the cam. I really don't understand the problem and when I loop up in the system the cam is unknown?
What can be the problem? I different CAS version if yes where can fund this?

Answer:Satellite A200 - Webcam doesn't work anymore after installing Win7 32bit

On my Satellite A300 (delivered with Vista) I have installed latest version designed for Satellite A500 (Vista version) and it runs perfectly.
I don't know if you can use it on your Satellite A200 but you can try it.

For your notebook model Win7 CAS you can find HERE
CAS I used you can find HERE

Try it. if this will not work let us know.

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I've got a Satellite A300-1NO laptop, with Win 7 installed. My problem is, that my webcam doesn't always work, when I want to use it. Sometimes, it works perfectly in Skype, WLM etc..but sometimes i see a blank or a black screen, with a "loading circle" in it. The blue LED is lighting, i can see it in Device Manager too, but there's no picture, just "loading". I tried uninstall the driver, then reinstall it, I installed the newest "Camera Assistant for Toshiba", without luck.

Is there any solution for this?

Answer:Satellite A300-1NO - webcam doesn't work, but LED is ON

> Is there any solution for this?
I don?t think there is solution for this. If I understand you right there is some problem with preinstalled software. Why this happen is not easy to say.

I have Satellite A300 too and use it with Win7 32bit. Webcam is working properly all the time.

One more thing: have you noticed this issue from the first moment after Win7 installation or later?
Have you installed something that can be reason for this?

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Hello everyone.

I had Win Vista installed on this Satellite A300 and it worked ok.
I had no problems at all.

Then I moved to Win7 and now I'm going through the ordeal of making the webcam work.
I have tried installing all kinds of drivers, even the ones for A500, but it would be no use.

So, how can I make the webcam work on my A300?

I've tried everything, even installing Ubuntu on this laptop and still it wouldn't work. If it's of any of your interest, I'm running Win7 in Spanish, x32, Home Edition.

I really need your help here, please, I beg you, I've spent the past 5 days trying almost EVERYTHING!!
And still I'm getting the message after every installation/reboot of: "La camara web esta deshabilitada o ha fallado. Por favor, compruebe las configuraciones de su camara web", which would translate into something like "The webcam is disabled or it has failed. Please check your webcam configuration". I have been browsing the forum for related problems but i found no solution :(

Thanks in advance,


Answer:Re: Satellite A300 - how can I make the webcam work on Win7


Seems that webcam software has not been installed properly.
What Win 7 OS are you using? 32bit or 64bit?

Here you can find Chicony webcam driver for Win 7 64bit

and here you can find Chicony webcam driver for Win 7 32bit

Good luck

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After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!

It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.

So I uninstalled it and reinstalled it and it didn't help at all!

Has somebody an idea?

Answer:Webcam on Satellite A300-1MX doesn't work properly


Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+

But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes?. Then try to reinstall the webcam software once again.

You should also check the device manager. Here in device manager the webcam should be recognized as a USB device? if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue?

As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

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I have a satellite A300 PSAJ4E windows 7 32 bit.
I have installed all of drivers in Toshiba support but i have 2 problems.
the first is that sometimes my screan does not open while the laptop is opened and working properly. i know its working because when i plug an other screen its all ok.
the other proble is that i have an uknown device (ACPI\TOS6205)

Somebody can help me?


Answer:Re: Two issues on Satellite A300 and Win7 32bit

>? the first is that sometimes my screan does not open while the laptop is opened and working properly
It is always problematic to discuss about issues that happen sometimes. When this happen can you see Toshiba welcome screen or hear windows sound?
> the other proble is that i have an uknown device (ACPI\TOS6205)
I think you need to install the bluetooth drivers.
Find it here:

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Satellite A300-1MC after I install Windows 7 home 32-bit neither built-in mic, neither jack mic aren't working. Tried everything: options, drivers. Nothing help.

How to resolve this sh... problem? Need ASAP!!!

Answer:Satellite A300-1MC and Win7/32bit - mic is not working

I tried this one.

Didn't help...

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Hello, I'm looking for drivers about my web camera.
My model is Toshiba Satellite A300. In the official page it doesn't have drivers for web camera in windows 7.


Answer:Need Win7 webcam driver for my Satellite A300

I have A300 with Win7 32bit preinstalled on it. I had the same problem and I?ve installed webcam driver offered for A500. It works perfectly. You can do the same.

Test it and send some feedback.

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Hi guys
Here?s my problem.

I have a Toshiba Satellite A300-276. I always had the webcam appear on my desktop every time I iniciated my pc. I installed Windows 7, and it continued working great by suddently it stop appearing!

Once with Windows Vista, this also happened but I was able to figur it out! Now, I tryed and I couldn?t solve anything.

Any Thoughts?.
P.S, it?s a "built in" Webcam lol
Just Saying.

Answer:Satellite A300-276 - Webcam doesn´t appear when the computer is on

Hi buddy,

I?m not quite sure what you mean but if you the problem is related to internal webcam I would recommend reinstalling the webcam driver from official Toshiba website. Usually it solve the problem so check the Toshiba page: > Support & Downloads > Download Drivers

If it doesn?t work, just post again. ;)

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I have toshiba laptop Satellite A300, It had windows vista installed in this laptop but i formated and installed Windows 7 and since i have installed this windows 7 my webcamera is not working it gives an error "webcam driver open fail.please restart camera or computer" and even after doing this its not working.

And after installing this windows I think the display setting is also out of order, I tried to install the sorftwares and drivers from toshiba support but no success.

I need help to solve this issue.Please help

Thanks in advance.

Hope to hear soon.

Answer:Satellite A300 - Webcam not working since I installed Win7

Hello sajjad

I?ve made very good experiences with Satellite A300 and Win7. In front of me I have Satellite A300-1LI. It is PSAG8E model and I can confirm that everything works perfect.

I have one offer for you:
Send us please exact notebook model and we can check Toshiba download page to see what is available for Win7 for your notebook model.
I can also send you exact installations order how to install all Toshiba stuff.

Please let us know what you have done to get camera work.
Let us know how you have installed Win7 and all Toshiba stuff (drivers, tools and utilities).
Do you have some other issues with Win7 on your Satellite A300?

See you :)

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hi all

i was just wondering if there was some one out there who could help me...

i recently bought a A300/V01 and am trying to use the web camm for it, but when ever i open it on its own (not with msn or any other programs) it freezes and wont work, and when i try to send my web cam on msn it tells me that there was no web cam connected.
i pretty computer illiterate so iv tried to fix it myself but depressingly failed.

so if there is some one out there that knows how to fix this that would be awesome if you could help...

thank you xoxo

Answer:Satellite A300-V01 - webcam won't work with msn

Go to the Toshiba website and update the Camera/Webcam driver.

Also try closing/exiting the Camera Assist software.

You should also install Vista Service Pack 1 (SP1), if its not installed.

And ensure MSN Messenger is updated to the latest version.

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I'm having the problem with my built in webcam on Toshiba Satellite A300.
I have Windows 7 and just downloaded latest Win 7 driver for Camera Assistant Software.

Camera software will still not allow me to open camera - keeps saying "Webcam is either disabled or has failed.
Please check your webcam settings

Answer:Satellite A300 - webcam does not work


Did you try to reinstall the webcam software?
Try that?

You should also go to device manager -> Imaging Devices
Here you should see the USB webcam (internal webcam)
Check if it?s not disabled.
If yes, enable this: choose this device and point to the button ?enable? (at the top)

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I have a Toshiba A300-233 laptop and because of a virus problem had to format my computer.
I have recovered most of the drivers but I am not able to find the built-in camera drivers anywhere.
I have the Windows Vista 32 bit OS.

Please help as I am unable to use my camera. I have tried alternate drivers but they don't work either.

Hope to hear back from you soon.


Answer:Satellite A300-233 webcam does not work and no drivers are available

Hi mate

The A300-233 belongs to PSAGCE series.
The drivers for this series can be found on Toshiba European driver page.

I found the webcam driver for Vista 32bit there? Webcam driver from Chicony v

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I have done a clean installation of Win 7 pro 64bit and after this my fan doesnt work, not during boot or in Windows. To check if it the fan itself was broken I re-installed Vista instead and the fan worked again!
Installed Win 7 again but now it is silent :( I checked in the BIOS (latest version 1.80) but I found no options there. Am I missing a driver or something?

My Satellite keeps shutting off due to this so I would really appreciate help :)

Best Regards / Ocke

Message was edited by: Ocke

Answer:Re: Satellite A300 - Fan doesn't run after Win7 install

Hmmmm...... really strange. I use Win7 32 bit on my Satellite A300-1LI and it runs perfectly.
Maybe stupid question now but have you tried to use 32bit version?

Have you also installed all Toshiba drivers including Toshiba Value added package (includes Toshiba power saver tool)?

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Hi guys,

My name is Mirella and I wanna know one thing.
My webcam was working well but my computer wasn't.
So my mother sent him to her friend (he's a technical of computer).

I don't know what he did but my computer came back with the same things :/ And in this time my webcam was keeping work good. But after some weeks my webcam stopped work :(
I don't know whats happened.

I uninstalled some programs because maybe he can return to work, but him doesn't work. If I open the software by the camera this say "Locked by another application" but I do not have any strange program on my computer.

Please help me!!
Thank you <3

Answer:Satellite A300-276 - webcam does not work - Locked by another application

> I uninstalled some programs because maybe he can return to work, but him doesn't work

Did you uninstall the webcam software too?
Usually this error appears if another software like Skype for example use the webcam at this time while starting the webcam software.

You should uninstall the webcam software in control panel -> software
Then you should uninstall also the webcam driver in device manager. The webcam should be listed under ?Imaging devices?.

Reboot the notebook. Download the CCleaner and clean the registry and OS using this tool. Reboot once again and install the webcam software once again.

Furthermore be sure that other software like Skype does not run at the same time.

In my experience this should help.

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Hi all.

I have a Toshiba A300-1H3 (PSAG4E) with a webcam and microphone.
The built-in microphone of the webcam doesn't work.
I've tried to reinstall webcam driver (Chicony) and also sound driver (Realtek High Definition Audio version= but it didn't change.

Thanks in advance.


Answer:Satellite A300-1H3 webcam built-in microphone does not work


I tested it on my notebook U400. It supports also the webcam and internal mic and the mic works only if the webcam is on.


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I just bought a *Satellite A300-1MC* (runs on Vista Home Premium), and downloaded Windows Live Mail And Live Messenger.
The inbuilt webcam won't work with Live Messenger ; and when selecting Tool, Audi + Vieo Setup in Messenger I get thye following message : "We are unable to run Audi Video setup".
The webcam works fine with the Camera Assisant Software.

I have tried : 1) killing the C.A. Software and starting Messenger ; 2) dowanloading a webcam driver from Toshiba website ; 3) Updating Windows Vista
None of the above work.
Any suggestion gladly received.....

Answer:Satellite A300 - inbuilt Chicony webcam won't work with Win Live Messenger

You could try installing cam software such as ManyCams -
The program basically accesses your webcam video and redistribute it as a ManyCam video device.

Richard S.

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firstly I am not sure if this is a warranty issue, but I always seem to be geting in post the closure of the offices at the moment.

The new laptop seems to occasionally play up and suggest the USB device not recognised.
On top of this the webcamera is not listed in the hardware settings.

I have tried re-installing the webcam drivers, but although they install ok the computer cannot actually find the webcam, i.e. its not listed in system devices, and forcing Vista to look for the camera does not result in any luck. (the microphone adjacent to the webcam works fine).
Every time I start the computer it now tells me I need to restart the webcam or the computer.

I am running Vista 32 bit, the 250D being a 1.9Athlon core duo with 2GB ram and definetly comes packaged with a webcam (I do seem to recall the little blue light coming on early during setup but never again since).

Is it worth doing a hard re-install, although Windows is normally pretty good at picking up new hardware surely??
I have had a look at the other webcam issues but the drivers are no good as I cannot actually make the webcam do anything.
I have been onto the Warranty page but trying to enter the Serial no. it says it doesn't exist.

Any ideas?

Thanks, Jason

Answer:Satellite L350D - Webcam doesn't work - webcam must be restarted

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

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Hi every body

I really need your help guys I really need FN keys job
I recently formatted my Satellite A300 laptop with Windows 7 32bit and the function keys doesn?t work. I downloaded VAP from your site also I tried downloading flash card utility from the other Toshiba types list.

When I try to install it on my Toshiba it kept saying to me invalid serial no.
Why is that >> also still FN keys doesn?t work. Please help me. What should I do?

Sometimes when I push FN+ brighten it works but nothing appears on my laptop as it used to when I had xp also I bought my Toshiba from UAE.

Answer:Win7 on Satellite A300 - cannot get FN keys to work


I have satellite A300 too and use it with Win7 32bit. Everything works perfectly. It is very important to install all drivers, tools and utilities following right installation order so here is the list how I have done this:

Satellite A300 (PSAG8E) and clean Win7

-Win7 (original Microsoft install disc)
-chipset driver
-storage manager
-display driver
-sound driver
-modem driver
-supervisor utility
-toshiba hardware setup
-HDMI control
-WLAN driver

Everything works well but missing some drivers

Added Vista stuff:
-Toshiba assist - work properly
-Card reader - installed properly
-Webcam driver for A500 - tested with Skype - work properly.
-Synaptics driver

Win7 runs well and I am very satisfied with it.

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My new Toshiba A300-201 has a problem. Sometime it doesn't work so smoothly, especially when I listen music with Windows media player. The symptom is, the windows media player doesn't work ca. 2-3 seconds, and the machine makes pretty loud and weird noise. It comes pretty often, about 15 minutes once.

Does somebody know about that?


Answer:Satellite A300-201 - doesn't work so smoothly


Do you have this issue only with Windows Media Player?
If yes check if you have the newest version and try an other player.

Furthermore it?s not easy to say what is wrong. Have you installed the notebook with the recovery disk?
Maybe you should check the RAM with Memtest86 and the HDD with Drive Fitness Test.


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Hi There,

I have just installed windows 7 64 bit on my A300-15V and am experiencing some strange issues:

When I boot up, the keyboard and touchpad works until I log in, as soon as the desktop pops up both my keyboard and trackpad stop working.
If I reboot the laptop everything seems to works fine again.

Sometimes in the middle of working on something, the laptop and trackpad will stop working completely and I will need to reboot the laptop to get them to work again.

I've installed the chipset drivers listed under my OS, but that hasn't solved the issue.

Can anyone point me in the right direction?

Answer:Satellite A300-15V: keyboard does not work after Win7 has booted up


Hmm? please set the BIOS to default settings!

You could enter the BIOS pressing F2 while notebook boots up.

You should also install the touchpad driver? as far as I know there are two drivers; Synaptics and Alps. Both should be installed.

Please check also if the touchpad is not disabled by pressing FN + F9 key combination!


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I'm trying to install WinXP on this laptop. The CD boots up correctly, the message about system configuration is displayed, but then screen goes blank and HDD diode turns on. When I start pressing keys it starts to beep after I pressed several keys.

I did install and use WinXP on this laptop before, but I deleted it to try Win7 RC and recently I deleted it's partition and the recovery partition (WinRE) and created a single NTFS in their place and now I have this problem.

This is *not* SATA problem, installer doesn't enter it's "blue" text mode.

Answer:Re: WinXP installer doesn't work on Satellite A300-1EG


Are you sure the issue is not related to missing SATA driver (if SATA mode is set to AHCI in BIOS)?

Usually there should not be a problem with the installation? Either you will install the OS without the SATA drivers but the SATA mode needs to be changed to compatible or you will install the OS with SATA drivers and SATA mode set to AHCI.

Check it!

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At me has broken new Satellite A300-234, has flied Windows Vista. I have not made the Backup copy of system. Has put system from a disk of other laptop Toshiba A200-23J.

The key does not approach. What to do?

Answer:Re: Satellite A300-234 - Product key doesn't work with disk from another la

You can order Recovery discs here:

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I have installed Windows Vista Ultimate x64 and I downloaded all drivers from Toshiba. The display driver doesn't install and thus my video card (ATI 3470) is not working. The setup starts, but then ends very fast without copying any files to my hard drive.

What should I do? I am also having a hard time finding drivers for my network adapter, Realtek RTL8101. Can somebody help me please? (I made the BIOS update to 1.7 and still no change; I also tried using the BIOS update for Vista x64 provided by Toshiba, but it doesn't work - an error rises saying: "Failed to retrieve bios information. BCPSYS block signature was not found. Error code -100).

Please help...!

Answer:64-bit display drivers for Satellite A300-1NO doesn’t work


According notebook specification your Satellite A300 belongs to PSAGUE models and after checking Toshiba download page I have noticed your notebook model is not supported for Vista 64-bit.
So you probably use driver for some other notebook model. I am afraid this is explanation why it will not work properly.

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Hi. Here is my problem:

My OS is WinXPSP2, all necessary drivers was installed including for Card reader controller. But when I insert SD card into my laptop, nothing changes. In Device manager "Secure Digital Storage Device" marked with "!".
What is the reason of such problem? If somebody knows, help me please.

Thank you for attention.
P.S. I am sorry if something is wrong in my English.

Answer:Re: Satellite A300-1EG - Card reader doesn't work

Have you installed the driver from the Toshiba website?
Check it for an update and update the driver:

Is the notebook installed with the recovery disk or Microsoft disk?

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I have a problem with my Toshiba Satellite A300: the left speaker doesn't work but the right one work fine.

I think that isn't a software problem because reinstalling driver doesn't solve the problem, and I have the same problem with an Ubuntu live CD, also it isn't a sound card problem because sound work well with a headphone or an external speaker.

Probably the cause is a loose of connection between the left speaker and the sound card,

Please tell me what to do.
Can I fix it without sending the laptop the Toshiba's ASP ?

Answer:Only left speaker doesn't work on Satellite A300


If you are asking for a personal opinion then here is one;
I think it?s a speaker malfunction? I doubt that it?s a loose connection or something like that and I would not recommend trying to solve this issue yourself?.
First of all you don?t know what?s exactly wrong and secondly you will loose your further warranty and could damage other parts if you would disassemble the notebook.

In this case the ASP in only and one right way in order to solve this issue.
Contact the guys and ask for further handling!!!

Good luck

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I have a problem with my laptop Toshiba Satellite A300.

I'm get frizzing color screen that after it I cannot log to the window I have send it back to the agent they told me everything is ok and fixed but I steel getting it,
and this is the picture for what I get:

Answer:Satellite A300 - Display doesn't work correclty


Have you tested an external monitor? So you can make sure if it?s a mainboard or display issue.

Have you updated the display driver? Try to update the display driver. Boot in safe mode, remove the old one, boot again and install the new one. You can find it on the Toshiba website: => Support & Downloads => Download Drivers


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Hi Guys,

I recently bought a Satellite A300-1HV, and while in the store, the salesman showed me that it was possible to turn off the illumination behind the function/media buttons at the top of the keyboard. He seems to do this by simply pressing the first button (the mute button).

When I got the machine home I tried this several times, and it did in fact do as I expected (i.e. turned off the illumination). The manual describes the first button as the 'Mute or LED on/off' button. Later that night I tried the button again, but this time it acted like a mute button, and no longer turns off the illumination. Also, the second button (CD/DVD) no longer seems to function at all, although it does light up when pressed.

I've tried the Toshiba Assist software, and am able to turn off the illumination manually, but the 'Toshiba Button Support' seems to have no affect on either button. I assume that this would allow me to manually configure a program to run when I press one of the two buttons, but no matter what I ask it to run, it does nothing.

It's like there is some piece of software that should be running, driving the keys, that I do not have (or at least no longer have).

Any ideas?

Answer:Satellite A300-1HV: Illumination button doesn't work


You can turn this back on in BIOS.
You can access this menu by tapping the F2 key while turning the machine on.

Select the Advanced section and turn Illumination LED on.


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I have just installed Windows 7 onto my laptop which is around a year old now but the mouse pad and the keyboard do not work. No lights on the caps lock keys or anything, the only way to get them to work is to press the power button so that the laptop goes into sleep and then press it again to wake it up, this then wakes up the keyboard but the mouse pad still does not work.

I can plug a USB mouse in and this works but I would prefer if the touchpad and the keyboard would just work in the first place!! However if I then restart the computer using the keyboard the touchpad then suddenly works.

Any help would be greatly appreciated!!


Answer:MousePad & Keyboard dont work under Win7 on Satellite A300-1BZ

I have upgraded my Satellite A300 to Win7 and both devices works perfectly.
Have you made upgrade or clean Win7 installation?

To be honest it is a little bit strange. I have installed WXP, Vista and now Win7 on my A300 but touchpad and keyboard worked well all the time.

Have you noticed this immediately after fist start or later?

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I have updated BIOS in my Satellite A300-20B to newest version 2.00. Update was successfull, but when I rebooted system touchpad has stopped working.

I have tried to find out solution, reinstalled drivers (system windows XP). In Windows Device Manager there isn't problem with Synaptics PS/2 Port Touchpad, I can see it. Synaptics software doesn't show any problem I can turn on and off touchpad, but this doesn't work to touchpad. I have tried Linux live CD and in this system doesn't work touchpad as well. I think that there is problem in this version of BIOS.

Does anyone have the same problem?

Answer:Satellite A300-20B - Touchpad doesn't work after update BIOS

Hi buddy,

Have you tried to enable/disable the touchpad if you press FN+F9? Check this please!!!
Try also to load the default settings in BIOS.

What happens if you connect an external mouse to the notebook? Does it work?

I can?t imagine that the BIOS update is causing this problem. If it doesn?t work you should contact an authorized service provider for help. They can check the touchpad and replace it.

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The Lights is working but keys is not.
What can i do?
I have windows vista 32 bit.

Answer:Satellite A300-24z - VAP - buttons illumination doesn't work properly

What you can try is to reinstall Value Added Package. This package contains Toshiba Button Support utility.
Remove preinstalled VAP, restart the notebook, install latest version from Toshiba download page, restart notebook again and test buttons functionality.

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Sorry about my English.

I have notebook Satellite A300-24z, Model number PSAG8E and Vista 32 bit.

I try to setup this driver and keys up the numbers are not having light.
I try to do this 3 times and still is not working.
Can somebody help me?

Answer:Satellite A300-24z - VAP - buttons illumination doesn't work properly

VAP is not driver but package that includes 7 different tools and utilities. One of them is buttons control and when the VAP is installed it should works properly.
Is your notebook delivered with preinstalled Vista or you try to install it on your own?

I mean if notebook was delivered with preinstalled Vista everything should be OK. have you done anything that can ?disable? this option?

4 more replies
Relevance 84.05%


I accidentally spilled beer on my computer... not really what you supposed to do :S
Well now I have a little problem my "h" key no longer responds.
So when i press it and doesn't work... no "h" is written.

Is there any way i could fix this cause i don?t feel like using the copy / paste function to write the letter "h"... Well hopefully someone as a solution :)

Answer:Spilled beer on Satellite A300-16I - Now H button doesn't work


Hmm? in all probability your keyboard must be replaced.
I doubt that the single H button can be fixed and therefore the whole keyboard must be replaced.

Contact the ASP in your country and ask for the replacement.

At the other hand you could also use an external USB keyboard but I think it?s better to have a notebook keyboard which is working properly.

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I have created my recovery disk after buying new Toshiba A300-1G5 model laptop. That recovery disk is damaged now.
I have tried to make 2nd set of recovery disk, but the application is not working.

error message comming "---- orisetenv/setenv.ini file missing.

Please anybody help how to resume the application's (Recovery Disk Creator) functionality?

Another question--- does not Toshiba have a online help facility apart from this forum? Forum is from user, can't we (Toshiba Users) get online help from Toshiba technical team directly?
If yes please send me the route to reach.

Answer:Satellite A300-1G5: Recovery Disk Creator doesn’t work anymore

If ?Toshiba Recovery Disc Creator" doesn?t work anymore then you have big problem.
Fact is that this tool cannot be downloaded and reinstalled.

What to do now?
I see two options there:
# you will order recovery installation disc from Toshiba -
# you must install OS again using HDD recovery option if available. With clean preinstalled operating system (factory settings) you will be able to use ?Toshiba Recovery Disc Creator? again and create recovery discs again.

It is not known to me you can contact Toshiba people directly except to call Toshiba?s hotline.
As far as I know it is for free.

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I've got a problem with my computer (Satelltite A300 PSAG4E windows vista), I can't on and off the highlight of multimedia pads, I have no tab of highlighting the computer in the Assist program.

will be very happy if you help me!

Answer:Satellite A300 (PSAG4E) - Highlight of multimedia pads doesn't work

Hi hellowin,

Which multimedia pads you mean exactly? Do you mean the illuminated buttons between keyboard and display?
Furthermore it would be interesting to know what the problem is exactly?

Anyway, if you have a problem with these buttons I recommend reinstalling Toshiba Value Added Package! :)

1 more replies
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Recently I bought this notebook, works fine except one problem...

There is touchbutton for switching LEDs on/off.
When I close or put notebook into sleep, this button doesn't work that way but turns on and off sound.

I'm using Vista I wonder if there is any fix or something for this issue.
Thank you


Answer:Satellite A300-15J: touch button doesn't work correctly coming from standby

Can you please tell me if this happen after standby only or after using hibernation mode too?

3 more replies
Relevance 81.59%

Hi, since the webcam of my new Satellite L50-A-1D6 doesn't work (I've tried with skype) I'd like to update the driver but I don't find a specific one in the list of the drivers that can be downloaded. Could someone help me to find the right one?
Thanks in advance

Answer:The webcam doesn't work on my Satellite L50-A-1D6

In the past Toshiba has offered webcam driver but for Win8 or Win8.1 such driver is not available anymore. Webcam driver is part of the operating system.

Is webcam listed in device manager (imaging devices)?
Since when have you noticed this problem with webcam?
Can you use original Win8.1 video application?

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I bought my toshiba Satellite S50-B-12R this saturday but from the moment i couldn't use my webcam.

I've looked everywhere for drivers for my webcam but i can't find them.
Also when i look in my configuration window it doesnt find a webcam.

But one time my webcam did work i was on skype and it detected my webcam so i used it and then when i tried to use it later it wasnt detected anymore.

So i want to know if there are missing drivers or maybe the webcam isn't correctly connected inside the device. And what i need to do to be able to use my webcam



Answer:Satellite S50-B-12R - Webcam doesn't work

First of all the notebook was already preinstalled with Toshiba image and all drivers and software were installed too.
Therefore additional driver installation isn?t necessary.

Secondly the preinstalled Win 8.1 system contains the webcam driver. The driver is designed by Microsoft and part of the system.

The Win 8.1 provides an webcam app which you could find on the Win 8.1 surface.
But before using the app, you have to add the webcam access and change the privacy settings.

Open charm bar (Win key + C) -> settings -> permissions -> enable webcam & microphone

Now close and open the webcam app again. You should have your camera app working fine now

7 more replies
Relevance 81.59%

We have to skype each other with my family, but the camera doesn't work on my laptop. Toshiba L50-B-16C.
Can anyone help me?

Answer:Webcam doesn't work on my Satellite L50-B-16C


According notebook specification this notebook model was offered without preinstalled operating system so it will be interesting to know which operating system have you installed.

On Toshiba download page - - i saw that your notebook model is supported for Win7 64bit and Win8.1 64bit.

Which OS have you installed?

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I have a 6yr old Satellite P500-16T laptop (serial: 3A037753W) on which I installed windows 10 64bit as soon as it became available. I didn't need to use the webcam until now, so I don't know if it worked after I installed the new windows, but now it definitely doesn't work. I searched for the driver, but when it asked me about the OS I have there was only up to win 7 (32bit 64bit). I tried installing both but nothing happens.
I was instructed by someone else that it might have something to do with the windows 7 anniversary edition bug, but I followed the steps to fix the registry and I didn't have the registry entry they mentioned here:
Is there anyway to fix my webcam or is it not compatible anymore with win10?

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it worked about a week or so ago. But now it keeps telling me connect a camera and I can?t find it on my computer at all. Device manager won?t show it. I don?t know why.

I have a Toshiba Satellite C55-B803 laptop.
Can i have a webcam application driver for this model of my laptop? i badly need it. want to use the webcam for certainly purposes. its new, my sister bought it outside the country. i'm from philippines location in Zamboanga city and theres no toshiba center here in Zamboanga City. please hope you will reply my message. or send the site of webcam application. thank you in advance.

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Hi everybody!

First, sorry for my not good enough english. I'm from Spain and I bought a laptop Satellite L850-150 less one year ago.

The problem is that I haven't tryed the webcam until now, and when I have done, it doesn't work!
When I used the webcam application it says: "It's impossible to start webcam. Check the camera and restart the application or computer".

I have reinstalled the driver of the webcam, but it doesn't work yet... have you got any idea or possible solution? Thanks

Answer:Satellite L850-150: Webcam doesn't work


What is the webcam status in device manager?
Is webcam recognized properly?

The webcam can be enabled and disabled in BIOS.
Therefore I would recommend you to check the BIOS settings.
BIOS -> Advanced -> System Configuration -> web camera

If its enabled and if webcam is recognized properly in device manager, I think you should uninstall the webcam application once again.
Then you should clean the registry using some tools like for example CCLeaner. This is a freeware software. Using this software you can delete some temporal files and can repair and clean the system registry.

After this short cleaning procedure, restart the notebook again, download the newest webcam software from the Toshiba page and install it again. Reboot one more time and then try to star the webcam.

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Hi all

Very recently I bought a pre-installed L350
From the first day of use then webcam is not working

I always get a window with header "FOUT"
The text : "webcam driver open fail. Please restart camera or computer"
All you can do is click an "OK" button to close the window and that's it !

Any help to solve this enjoying problem is very welcome...

Thanks in advance


Just update the driver I had version 6.0.6001.18000 from 21/06/06
After updating : version from 14/02/08

The webcamera works !!!

How tot do it ???

Start-->Control Panel-->System-->Device Manager-->Imagedevices-->Chicony USB2.0-->use Tab Driver-->Update... Windows Vista looks for an update, finds it and installs it...
And the thing is working !!!!

Hope i was of any help

Message was edited by: mvereecken

Answer:Satellite L350 - Webcam doesn't work BUT NOW IT DOES

Here in the forum are already threads about this issue.
An user named Akuma posted an interesting solution for this problem so try it. Maybe it will help you.

Furthermore this could be useful too:

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Relevance 80.77%


i have a toshiba Satellite A665-11Z laptop...
For some reason my webcam stop work...
I already install the driver a few times but the driver is not able to find the cam..

Can someone help me ..dont know what to do

Answer:Satellite A665-11Z - webcam doesn't work


Can you see the webcam in device manager?
In device manager the cam should be listed under imaging devices -> USB Video Device

If it?s not listed, check if there are some unknown devices.
Usually this should be the cam.

I don?t know what driver/software you have chosen but Satellite A665-11Z belongs to the PSAW3E series and you should choose this in order to get the right webcam software!

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Relevance 80.77%

Hi, I Formated My toshiba Satellite L550 and I installed Windows 7 integral edition 32bits
Then I Install all drivers, but the webcam doesn't work, after Install I don't find the application installed.

What's the problem?

Answer:Webcam doesn't work on my Satellite L550

Have you installed right Webcam driver?
Which L550 do you have exactly (L550-xxx)?

Is some unknown device listed in device manager?

1 more replies
Relevance 79.95%

After i reinstall my notebook (Satellite A210) with the factory DVD, my webcam get this error... "Webcam driver open fail. Please restart camera or computer".

What can be wrong? I have this notebook only 1 month and I bought it as brand new notebook.

Answer:Satellite A210 - Built in webcam doesn’t work


Just one question: does this error occur every time when you start your notebook?

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I have windows 8 on SATELLITE C50-A-1JN I've tried so many times but the integrated webcam is not recognised whatsoever, there's no webcam in device manager and there is no driver available when I try search

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Relevance 79.95%

I have a Satellite A500 with Windows 7 installed.
I have installed Skype Version and although during setup, it appears to acknowlegde the built in webcam, when I try to test it all that appears is a blue background.

I have searched forums and the issue may be compatability between Windows 7 and Skype.

Has anyone else had this issue or know how to resolve it??

Answer:Satellite A500 - My webcam doesn't work with Skype

have you tried to reinstall a web cam driver Skype?
I've also installed Skype 4.2 on my A500.and it works perfect.

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Relevance 79.13%


my laptop specifcation here : ( [A300 - 1G5|] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...

Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail


I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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Relevance 79.13%

it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12

all help is much appreciated


Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

15 more replies
Relevance 79.13%


I have some drivers problems after the update of windows 10 with my laptop Satellite L750.
The Toshiba Web Camera doesn't work and I had to disabled the Bluetooth because the error "btfilter.sys driver_irql_not_less_or_equal".

So I need the latest drivers for these two devices that works fine with windows 10 please.

Answer:Satellite L750 - Webcam doesn't work running Windows 10

Please Toshiba update these two devices : Toshiba Web Camera Application and Bluetooth Stack for Windows by Toshiba in order to work properly with windows 10.

1 more replies
Relevance 79.13%

I recently upgraded BIOS to 2.2 and the webcam has stopped working. It disappeared and there is one unknown device in the device manager in the universal serial bus controller.

I tried everything even with new clean fresh Vista OS but nothing like there is no webcam I installed the drivers but not recognized so I would like if I can to downgrade BIOS to 1.5 and to fix the webcam. If I can cos I need it. Is that possible?

Answer:Satellite L300 - webcam doesn't work after BIOS upgrade

I have Toshiba Satellite L300-19F model PSL8BE

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Relevance 79.13%

After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?

Sorry if some of this doesnt make much sense, im not entirely "computer savvy"

I hope somebody can help,


Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.


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Relevance 78.31%

Hardware: TOSHIBA Satellite A200 (1GH) with integrated Chicony webcam.

When i using webcam by Chicony software - it's working allright (video recorded normaly).
BUT: when i closing Chicony software, and starting Windows Media Encoder (preinstalled with Vista) - when i try to select webcam as input device - error is reported "device is not ready".

This error also repeated if I select for webcam Microsoft webcam driver instead of Chicony native driver.

Answer:Webcam on Satellite A200 doesn't work with Windows Media Encoder


Download the newest Chicony driver and software from the Toshiba page and install it.
Don?t forget to remove the old version.

Furthermore if you get the error message like ?webcam is use by another application? or ?"device is not ready? you should start the ?msconfig? and should disable and enable the chicony webcam service and process.


1 more replies
Relevance 78.31%

Hello everyone

I have a Satellite x200 SLI and for some reason the webcam doesn't work after I login on messenger... Even when I turn messenger off and even turn off the internet... it still doesn't work. Only when I restart the OS.

Anybody has a clue on how to fix this?
Already made the updates but still, all the same.

Answer:Satellite x200: Webcam doesn't work after I login on Microsoft messenger


try SP1 for I know that fix a issue with the Web Cam.


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Relevance 78.31%

my laptop runs on Vista. I recently installed Norton 360 , and since then when i try to use the webcam , i get the error ''Webcam is either disabled or has failed. Check your webcam settings''


Answer:Re: Satellite L300 - after Norton 360 instalation webcam doesn't work anymore

When you close Toshiba webcam application can you use it with Skype or any other messenger?

1 more replies
Relevance 76.67%

Hello all.

Did someone had the same problem regarding FN keys on A200-1ZF?
I've reinstalled the OS, Windows 7, and after installing all drivers, i cannot modify the light of display by pressing FN+F6 or F7.
Also, doesn't work any option with combination of FN key.

Does someone know how to resolve that?
Thank you.

Answer:Satellite A200-1ZF - FN keys doesn't work in WIn7


I?m not A200 owner but I?ve got A210.
I could get the Fn buttons working under Win 7.

Firstly in stalled the VAP for Win 7 and then I installed Toshiba Flash Card support utility for Win 7.

I downloaded both tools from the Toshiba European driver page. I have chosen the tools released for Satellite L500.
You should try this too.

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Relevance 75.85%


since the update to Windows 7 my touchpad from my Toshiba Satellite L350- 17Q doesn?t work anymore. I don?t see him in device manager anymore. I try to use added value package and the new drivers from Toshiba site, but this also didn't help.

Please help!!

PS. my USB mouse works fine, but I don?t got more USB space if i got 2 external USB HDDs and my dj panel.

Answer:After Win7 upgrade touchpad doesn’t work on my Satellite L350-17Q

What happen if you use FN+F9 key combination?
Have you checked all mouse settings?

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Relevance 75.85%

Hi. my notebook doesn't see build-in microphone. I'v allready update sound card drivers, but it still "there is no microphone on your system".

Answer:Build-in microphone doesn't work Satellite C660-1TM Win7 64


The internal mic is a part of the webcam.
Does the internal webcam work properly?

What is shown in the control panel -> sound -> recording tab ???
There you should see all available devices (mic)

5 more replies
Relevance 75.85%


At first: My english is not perfect :)

I?ve a prolem with my Satellite P200. After a Windows 7 installation the touchpad wont work.

I tried a lot of different drivers incl. Vista drivers.

Pls help me

Answer:Satellite P200 (PSPB6) and Win7 - Touchpad doesn't work

When you connect external mouse can you move mouse pointer?

Few months ago I have installed Win7 on my Satellite P200D and touchpad worked well but just with basic options. It uses standard Microsoft driver and should work (basic operations).

For all other additional options you must install right touchpad driver.

4 more replies
Relevance 75.03%


Recently I upgraded my OS, from Win Vista 32 bits to Win 7 32 bits with the DVD of TOSHIBA, and since, the eco touch doesn't work anymore.

When I press it, the laptop doesn't switch to eco mode.

Does somebody have the solution for that, please?

Answer:Satellite U500-11C - After Win7 upgrade the eco touch doesn't work anymore

Have you tried to install Eco utility after Win7 upgrade?

4 more replies
Relevance 75.03%


I have installed Windows 7 on my Satellite A200 and now cannot find my SD card reader.
Where can I find the driver for that?
I did not find it in the download section from Toshiba.


Answer:Re: Satellite A200 - After Win7 installation SD card reader doesn’t work

Hello Rob

Before we start to discuss about your issue check Win7 download section at first.
Here the link

Which Satellite A200 do you have exactly (A200-xxx)?

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Relevance 74.62%

Because my recovery disks that I made 3 years ago failed, I have just installed Vista 32bit and then went onto the Toshiba website where I downloaded all the available drivers appropriate to my laptop (a Satellite Pro A300-1MC) onto a USB (as I don't have a driver to connect to Broadband on my laptop) and when I tried to open them on my laptop a message comes up saying 'Please insert the last disk of the Multi-Volume set and click OK to contine'.

So what do I do now?

Answer:New HDD installed Vista 32bit but need drivers for Satellite Pro A300-1MC

It looks like you have enabled ?autoplay?
Whenever you insert the USB flash memory stick it will try and read the contents of the files on it.
You can disable this by holding the SHIFT key when inserting the USB stick.
This should disable the auto play option.
Then you can go to MY Computer in order to access the USB stick.

Note: the drivers are zipped so you will need to unzip the content firstly? I installed an 3rd party tool called WinRAR to unzip the single packages.

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Hi there,

Im not sure what to do. And I cant seem te find an answer trough google.

I have a satelite A300 notebook and want to upgrade to Windows 7 But im not sure if I need to upgrade to Windows 7 32 bit version as the OS I have now is vista 32bit. Or can I also update to Windows 7 64 bit version. I dont know if the system can handle and coop with the 64bit version.

Is there someone with a clear answer??

many thanks in advance

GReets Gerald

Answer:Satellite A300 - Upgrade to Windows 7 32bit or 64bit?

after an extended research my question has been answerd by microsoft trough:

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Relevance 74.21%

Today I downgraded my notebook Toshiba Satellite C855-S5349N. It was Windows 8 now its 7 I had to erase all the disk and the backup disk too, coz I couldn?t install Win7.

After installed Win7 I wanted to connect into my Wi-Fi connection it wasn?t there any Wi-Fi connection it?s like disabled but when I wanted to enable it none adapter was there.

So I went to manager tools and it was hidden but everything was good installed, but no external devices they were like Ethernet controller network controller and 2 more were there with the yellow triangle, but I didn?t installed any drivers after installed windows 7 coz I didn?t had any driver disk,

What should I do?

Need help :/

Answer:Satellite C855-S5349N: network adapter doesn't work after Win7 intsall

As I understood the issue: you are not able to use WLan not LAN connection. Is this correct?
Probably you did not install correct LAN or WLan driver.

The Satellite C855-S5349N isn?t known to me? it looks like it was released in USA.

I recommend checking the Toshiba US Support page for right drivers.

but I?m not quite sure what WLan card/chip this unit supports? you will need to check the available Wlan drivers (Intel, Realtek or Atheros )

Feedback would be appreciated

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PC just resart randomly, no set interval.
I have restored PC to original factory from partition.
I have installed new bios (1.8), was 1.3.
I have tried many suggestion from internet post but no luck.
All microsoft updates are applied.

***Wat I have noticed is, if I boot in "Standalone or Sandalone with internet: PROBLEM STOPS.

Any help appreciated,

Kind regards,

Eric Eric

Answer:Satellite A300 with Vista 32bit shuts down and restarts rendomly


May I ask you if you have noticed an high temperature while the notebook shuts down automatically?
Usually the high temperature is the main reason for such unexpected shut downs.

The high temperature may appear if the cooling module does not work properly due to dust or debris inside the fans.
So cleaning this might be helpful.

I clean my fans from time to time using compressed air spray and this is good enough to keep the fans clean

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Relevance 73.8%


I installed fresh windows 7 operating system instead of original windows vista which was when i bought my laptop. I would like to ask where could i find that software which makes some toolbar appear when i click function key button. My media and function keys works fine, its just much more comfortable when you see how much you are increasing your screen brightness and so on.

Thank you.

Answer:Re: Satellite A300-1GN PSAGCE - FN keys software on Windows 7 32bit OS

You must install Toshiba Value Package and you can find it on Toshiba download page under > Support & Downloads.

Do you need install order list?

4 more replies
Relevance 73.39%

Hi there

I have installed Windows 7 home premium in my laptop (it had windows Vista) and ever since I can't use my webcam.

It doesn't appear in device manager and I have install and uninstall many times the drivers but every time I see the message that says that the camera is either disconnected or destroyed and restart the camera or the computer.

Is there a way to solve this problem?
Thanks in advance.....

My laptop is Satellite A300-20W with model number PSAGCE-09N00DGE and serial number 29353297Q

Answer:Cannot use webcam on my Satellite A300

I have Satellite A300 too with two HDDs inside. On second one I?ve installed Win7 32bit and webcam works perfectly so I?m really wondering what the problem can be.

Are you 100% sure webcam works properly with original Vista recovery image?

7 more replies
Relevance 73.39%


I recently bought Toshiba Satelitte A300-231 laptop, and I can't use webcam.
I installed "Chicony-Camera-Assistant-Software" and it says "Webcam driver fail. Please restart camera or computer".

My OS is Windows 7, so what I need to do? Thanks :)

Answer:Can't use webcam on my Satellite A300

>... what I need to do?
You need to wait until Toshiba starts Win7 support and offer driver designed for Win7. All offered drivers will be tested.

Which driver you have installed now? Vista driver maybe?

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Relevance 72.57%

Please help. My old OS is 64bit Vista and I changed it to 32bit Windows 7. I would like to install now 64bit Windows 7 but the system says that the CD I put (Windows 7 64bit) is not compatible with the current OS.

How could I change my OS? I cannot change the boot settings. I have a Toshiba Satellite P500 series. Thanks. Hoping somebody could help me.

By the way even the original Vista 64bit can?t be installed because it says same reason, not compatible. Thanks again.

Answer:Satellite P500 - How to upgrade from Win7 32bit to Win7 64bit?

I think you must do a clean install.
Are you saying that you can't change the boot sequence with F12(???) at power on?

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Relevance 72.57%

Hi guys,

I just wondering about in Vista Business. After I repair my computer mode and after done that, how come my *webcam* gone no where, my card reader did not work at all and some apps gone too. So what should I do?

I'm using A300/y00 Satellite

Answer:No webcam after repair my Satellite A300

Wait a moment Mickey. I don't understand what you mean with ?repair my computer?.
What you have done exactly?

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Relevance 72.57%

A week ago the above notebook had a motherboard failure (fried component) whilst I was on skype with my webcam in use. A technician managed to fix the motherboard and now the notebook is fully operational except for my integrated webcam which the computer can no longer detect.

The technician has suggested that he may have forgotten to clip the webcam cable back into it's motherboard slot when putting the notebook back together. Since I am capable of dismantling the majority of my notebook I hope to check for this myself to save the two hour round trip to the computer shop again. Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed? I also checked for update drivers in the toshiba website but couldn't find one for my notebook for Windows 7 64bit.

Note I had Windows 7 64bit before the crash so I don't think this is a software issue as with many other A300 Webcam problems posted on this forum.

Thanks for reading, I hope you can help!

Answer:Satellite A300-1OM webcam failure

> Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Since the webcam is a part of the lid frame and all the cables would be placed behind the plastic cover, you would need to disassemble the lid to get access to this cables? but don?t ask me for details because I?m not A300 owner but only the U400 which is equipped with such webcam too?

However, in your case I would not risk any notebook damage which can happen due to wrong disassembling!
Maybe it?s better idea to make a short trip to service?.

> Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed?
This is possible too? but in such case the technician who replaced the motherboard should be responsible for that?

2 more replies
Relevance 72.57%


About a month ago my webcam stopped working. I tried various solutions and then formatted my hard drive, installing a 32-bit Windows 7 Home Premium. I still can't get the webcam to work. Could you please advise?

Kind regards,

Answer:Satellite Pro A300-1EA webcam not working

Do you get any error messages?
What happens starting the webcam software / application?

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I recieved my laptop via my uni so dont ahve amyn of the back up disks ( especially not the webcam one).

Basically my laptop found a trojan horse virus on my webcam, sorted it out and I restarted my computer. It then flashed up wehn restarted that I need to install my webcam but I dont have the disk and now I cant use my webcam! What do I do?

P.S I'm not a computer genius so please be easy on me with the langauge.

Answer:Satellite Pro A300 - How to install the webcam?

Hi mate,

If you have to reinstall the webcam driver you can download it on the Toshiba website and all other drivers for your notebook: > Support & Downloads > Download Drivers

I have Satellite Pro A300 too and it?s not delivered with Toshiba recovery disk because you have to create such a disk yourself. Therefore start the Toshiba recovery disk creator that is preinstalled on your notebook and then you can create this disk. It contains an image of ?factory settings? and so you can restore the whole system every time.

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Every time I start my Satellite A300-1G3, a pop windows pops on my screen saying "Webcam driver open fail. Please restart camera or computer"

At first I have restarted the camera and computer for like a million times, yet I keep receiving the message,
I, also, have reinstalled webcam driver, with no luck,

I have uninstalled camera driver and installed another one that I have downloaded, yet the problem persists.
What should I do to resolve this eternal problem?

Answer:Need webcam driver Satellite A300

Do you use original preinstalled OS from Toshiba (Vista) or your own OS installation?

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Satellite Pro A300 - How do I turn on my webcam on? Operating windows 7. The whole computer is clean.

Answer:Satellite Pro A300 - How do I turn on my webcam on?


The webcam can be used with communication programs like Skype where you can make a video call. Of course there are other messengers or programs they use the webcam.

But you have to install the webcam driver/software that you can use it. This software can be downloaded on official Toshiba website (Camera Assistant Software): > Support & Downloads > Download Drivers

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The web the chamber doesn't work, reinstalled drivers some times, doesn't help with the list of devices of the chamber isn't present.
What to do?
Sattelite A300 psag0e

Drivers web cam - 20080616124250

Answer:Satellite A300 - Webcam don't run and isn't listed in devices

Hi maestro2118,

Since when do you notice this behaviour and what operating system is installed?

Before you install or reinstall any driver, I would recommend removing the old driver first. Then restart your notebook and run CCleaner to remove old registry keys. One restart more and you can install newest webcam driver from Toshiba page.

Check this!!!

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I have a problem with my webcam driver just after installing Windows 7 on my Satellite A300-1LT, I had win XP before and it works fine. In downloads is offered just for xp, vista 32-bit and 64-bit driver (I tried all with same results). Webcam app starts with windows and gives me an error msg that I must reinstall or install new webcam driver. Webcam work in eg. skype buth with (very) poor quality.

I tried to find wich cam is integrated ( chicony? ) also but nothing.

Does enyone else had experienced this issue and know how to resolve it ? please help...

Answer:Satellite A300-1LT - Webcam driver for Windows 7

Hi glava11,

As far as I know you can also use the webcam driver for Satellite A500 because it?s equipped with Chicony webcam too.

So have a look for A500 downloads. There you can find Windows 7 driver for webcam that should work on your model too.

Check this!!!

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I just have done format on my pc Satellite A300-15B from windows vista (32bit) to windows 7 (64 bit) enterprise Greek edition!! But my driver of webcam doesn't work.
At first it worked but the last 4 days it not. :( What can I do??


Answer:Satellite A300-15B - Windows 7 and webcam driver


Try it to reinstall. Before remove it, restart and clean registry with Ccleaner and install from:

If you make a forum search you can find many threads about Webcam failure.

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I have Toshiba Satellite A300-146, Model no : PSAJ0E, 1GB RAM, Intel Dual core 1.87 processor, Mobile Intel(R) 965 chipset family.

Now I'm using Windows7 trial version..... I can install all vista drivers including webcam driver...I cant open Camera assistant software . If I open, it says "Webcam driver open fail. Please restart camera or computer" . though I can open webcam on yahoo messenger.......

How should I open Camera assistant software...?

Help me..

Answer:Satellite A300 - webcam driver and Windows7

As you already wrote Windows 7 is ?trial version? only and it available for testing purposes only.
So, Toshiba didn?t start support for this OS and with such issue nobody can help you.

Drivers, tools and utilities on Toshiba download page are not designed for Windows 7.
I have also preinstalled Windows 7 on my Satellite P300 as second OS for testing.

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Hey sorry if this question has been asked before, until recently my webcams been working recently I've been getting the following Error message *'Web driver open fail. Please restart camera or computer'.* I've tried doing both and no result, was wondering if anyone has had this issue and resolved it.


Answer:Satellite A300/A300D Webcam Problems

You should try reinstalling the software for the webcam. You should be able to download the software via the below link.


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Hi, i have a small problem with my A300 laptop. On the left bottom corner of the laptop it says the word Satellite. It always used to be lit up but now for some reason it doesn't. I didn't change any settings that made this happen. Did the light die on me already after less than 4 weeks? Or maybe there is a way to turn it on/off? It's obviously something small but it does irritate me.


Answer:Satellite A300 - The word Satellite doesn't light up anymore

Maybe it was turned off?

Perhaps there is a Toshiba Utility or BIOS setting that can turn it back on.

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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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Hi there guys,

its been a few weeks since installing Windows 7, only for the last few days have i actually bothered to install toshiba software (dont stone me!).

Right now I've been scratching my head when installing the webcam drivers. When the install is done and after a reset, all it says is Webcam failed to initialize, please restart cam or computer.

Restarting the laptop wont do anything

I am using a Toshiba Satellite pro A300 PSAGDA-01C00R, do these drivers simply not work for the time being on 7?

any help would be great, thanks!

Answer:Satellite Pro A300 PSAGDA: Problems installing webcam on Win 7

Do you have skype or a messenger program installed? Maybe its taking control of the webcam.

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys,,, and among some others,

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM


I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v| =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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Hi there, I have just bought a Toshiba Satellite A300-1K6, and I must say that I am very dissatisfied with the quality of the webcam. The problem is that there is a lot of "snowstorm"-effect on it, in other words, the quality is severely altered by small whirling dots (very much like a tv with poor signals due to missing or broken antenna when using it in conjunction with Live Messenger or Skype. When I start the web cam outside these applications it looks much better. Is it really supposed to be like this or can I do something about it?

Another thing is that the sensitivity of the camera is very poor when it comes to darkness. In a normal lighted room the camera barely detects my face, and I almost have to put a flash light on my face for it to detect it. Then all of a sudden the camera gets more sensitive. Is this due to some kind of night mode? Why does this happen?

I hope anyone can help me, because this is becoming annoying.

Thanks for your answers

Answer:Webcam on Satellite A300-1K6 is very granular and unsensitive to light

Did you remove the clear sticker covering the camera?

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail


I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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Hi to everyone.

I have a Toshiba Satellite A300. It's eight years old but I'd like to keep working with it.

When working, it felt to the floor and the HD was damaged. I replaced it.

Now I've just installed Windows 7 x64 (before, it had Win XP x86). I installed all drivers from Windows Update and everything works fine, except the webcam.

Software which use the cam say "No cam present". I even installed the driver from the Toshiba support page (an exe which automatically downloaded a couple of drivers), but the cam keeps not working.

After this I've begun suspecting that the camera broke when it falled. So I'd like to know how can I do to test if camera is attached to the system bt the OS is being unable to communicate with it because of driver problem, or if the camera is broken and the laptop itself doesn't recognize it. Does it exist any toshiba hardware detection software? A report software? Or may I try something like AIDA64, in which section may it be listed? Or can I see in the windows device manager?

Any help will be appreciated.

Answer:Satellite A300 - Webcam broken or driver error?

To be honest I also believe there is hardware related issue. On this virtual way it is not easy to say where is the problem exactly. It can be camera itself or cam cable.
What to do? In my opinion notebook must be disassembled and you must check cam cable connection.
> Does it exist any toshiba hardware detection software? A report software?
Not for user like you and me. Such software is probably offered for service providers only. Theoretically when you use such software and it reports that system is not detecting the cam you must disassemble the machine and check it.

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I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?


Answer:Satellite A300-276 - Webcam driver open fail


This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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