Computer Support Forum

Satellite A300-276 - Webcam doesn´t appear when the computer is on

Question: Satellite A300-276 - Webcam doesn´t appear when the computer is on

Hi guys
Here?s my problem.

I have a Toshiba Satellite A300-276. I always had the webcam appear on my desktop every time I iniciated my pc. I installed Windows 7, and it continued working great by suddently it stop appearing!

Once with Windows Vista, this also happened but I was able to figur it out! Now, I tryed and I couldn?t solve anything.

Any Thoughts?.
P.S, it?s a "built in" Webcam lol
Just Saying.

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Preferred Solution: Satellite A300-276 - Webcam doesn´t appear when the computer is on

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Answer: Satellite A300-276 - Webcam doesn´t appear when the computer is on

Hi buddy,

I?m not quite sure what you mean but if you the problem is related to internal webcam I would recommend reinstalling the webcam driver from official Toshiba website. Usually it solve the problem so check the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

If it doesn?t work, just post again. ;)

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Hi!

I've got a Satellite A300-1NO laptop, with Win 7 installed. My problem is, that my webcam doesn't always work, when I want to use it. Sometimes, it works perfectly in Skype, WLM etc..but sometimes i see a blank or a black screen, with a "loading circle" in it. The blue LED is lighting, i can see it in Device Manager too, but there's no picture, just "loading". I tried uninstall the driver, then reinstall it, I installed the newest "Camera Assistant for Toshiba", without luck.

Is there any solution for this?

Answer:Satellite A300-1NO - webcam doesn't work, but LED is ON

> Is there any solution for this?
I don?t think there is solution for this. If I understand you right there is some problem with preinstalled software. Why this happen is not easy to say.

I have Satellite A300 too and use it with Win7 32bit. Webcam is working properly all the time.

One more thing: have you noticed this issue from the first moment after Win7 installation or later?
Have you installed something that can be reason for this?

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After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!

It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.

So I uninstalled it and reinstalled it and it didn't help at all!

Has somebody an idea?

Answer:Webcam on Satellite A300-1MX doesn't work properly

Hi

Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+
+http://aps2.toshiba-tro.de/kb0/OPT84026F0000R01.htm+

But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes?. Then try to reinstall the webcam software once again.

You should also check the device manager. Here in device manager the webcam should be recognized as a USB device? if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue?

As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

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I have A300-243 PSAG8E, after installed win7 my webcam DONT WORK.
it had been worked before with VISTA AND spype.
I upgraded the bios and updated drivers.
Webcam is not listed driver of win7 32bits of A300.
As it suggested in one of the forums i downloaded other driver from A500/ A350 ect non of them worked.
displayed on the screen:
"Webcam is either disabled or has failed. Please check your webcam settings" also Camera is not listed in Device Manager." imaging not listed.

I restarted and used cccleaner after my attemps and nothing succeded.
What else I could do.
PLEASE HELP ME.
ORNA

Answer:Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

It is really strange. I own Satellite A300 with part number PSAG8E and use Win7 32bit on it. I have installed webcam driver/utility offered for A500 and it works perfectly. I use it with Skype without any problem.

Strange is that cam is not listed in device manager.
If possible install original Vista OS again and test functionality with ?factory settings?. This will be best test to be sure there is no hardware problem. If everything works OK let me know and I will send you my install order for Win7.

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12


all help is much appreciated

thnx

Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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Hi

my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...


Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi

I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?


Sorry if some of this doesnt make much sense, im not entirely "computer savvy"


I hope somebody can help,

Thanks,
Ben

Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.

Cheers

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Hi there

I have installed Windows 7 home premium in my laptop (it had windows Vista) and ever since I can't use my webcam.

It doesn't appear in device manager and I have install and uninstall many times the drivers but every time I see the message that says that the camera is either disconnected or destroyed and restart the camera or the computer.

Is there a way to solve this problem?
Thanks in advance.....


My laptop is Satellite A300-20W with model number PSAGCE-09N00DGE and serial number 29353297Q

Answer:Cannot use webcam on my Satellite A300

I have Satellite A300 too with two HDDs inside. On second one I?ve installed Win7 32bit and webcam works perfectly so I?m really wondering what the problem can be.

Are you 100% sure webcam works properly with original Vista recovery image?

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Hey,

I recently bought Toshiba Satelitte A300-231 laptop, and I can't use webcam.
I installed "Chicony-Camera-Assistant-Software" and it says "Webcam driver fail. Please restart camera or computer".

My OS is Windows 7, so what I need to do? Thanks :)

Answer:Can't use webcam on my Satellite A300

>... what I need to do?
You need to wait until Toshiba starts Win7 support and offer driver designed for Win7. All offered drivers will be tested.

Which driver you have installed now? Vista driver maybe?

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Satellite Pro A300 - How do I turn on my webcam on? Operating windows 7. The whole computer is clean.

Answer:Satellite Pro A300 - How do I turn on my webcam on?

Hello

The webcam can be used with communication programs like Skype where you can make a video call. Of course there are other messengers or programs they use the webcam.

But you have to install the webcam driver/software that you can use it. This software can be downloaded on official Toshiba website (Camera Assistant Software):
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

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A week ago the above notebook had a motherboard failure (fried component) whilst I was on skype with my webcam in use. A technician managed to fix the motherboard and now the notebook is fully operational except for my integrated webcam which the computer can no longer detect.

The technician has suggested that he may have forgotten to clip the webcam cable back into it's motherboard slot when putting the notebook back together. Since I am capable of dismantling the majority of my notebook I hope to check for this myself to save the two hour round trip to the computer shop again. Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed? I also checked for update drivers in the toshiba website but couldn't find one for my notebook for Windows 7 64bit.

Note I had Windows 7 64bit before the crash so I don't think this is a software issue as with many other A300 Webcam problems posted on this forum.

Thanks for reading, I hope you can help!

Answer:Satellite A300-1OM webcam failure

> Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Since the webcam is a part of the lid frame and all the cables would be placed behind the plastic cover, you would need to disassemble the lid to get access to this cables? but don?t ask me for details because I?m not A300 owner but only the U400 which is equipped with such webcam too?

However, in your case I would not risk any notebook damage which can happen due to wrong disassembling!
Maybe it?s better idea to make a short trip to service?.

> Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed?
This is possible too? but in such case the technician who replaced the motherboard should be responsible for that?

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Hi,

About a month ago my webcam stopped working. I tried various solutions and then formatted my hard drive, installing a 32-bit Windows 7 Home Premium. I still can't get the webcam to work. Could you please advise?

Kind regards,
Witek

Answer:Satellite Pro A300-1EA webcam not working

Do you get any error messages?
What happens starting the webcam software / application?

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I'm having the problem with my built in webcam on Toshiba Satellite A300.
I have Windows 7 and just downloaded latest Win 7 driver for Camera Assistant Software.

Camera software will still not allow me to open camera - keeps saying "Webcam is either disabled or has failed.
Please check your webcam settings

Answer:Satellite A300 - webcam does not work

Hi

Did you try to reinstall the webcam software?
Try that?

You should also go to device manager -> Imaging Devices
Here you should see the USB webcam (internal webcam)
Check if it?s not disabled.
If yes, enable this: choose this device and point to the button ?enable? (at the top)

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hi all

i was just wondering if there was some one out there who could help me...

i recently bought a A300/V01 and am trying to use the web camm for it, but when ever i open it on its own (not with msn or any other programs) it freezes and wont work, and when i try to send my web cam on msn it tells me that there was no web cam connected.
i pretty computer illiterate so iv tried to fix it myself but depressingly failed.

so if there is some one out there that knows how to fix this that would be awesome if you could help...

thank you xoxo

Answer:Satellite A300-V01 - webcam won't work with msn

Go to the Toshiba website and update the Camera/Webcam driver.

Also try closing/exiting the Camera Assist software.

You should also install Vista Service Pack 1 (SP1), if its not installed.

And ensure MSN Messenger is updated to the latest version.

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Every time I start my Satellite A300-1G3, a pop windows pops on my screen saying "Webcam driver open fail. Please restart camera or computer"

At first I have restarted the camera and computer for like a million times, yet I keep receiving the message,
I, also, have reinstalled webcam driver, with no luck,

I have uninstalled camera driver and installed another one that I have downloaded, yet the problem persists.
What should I do to resolve this eternal problem?

Answer:Need webcam driver Satellite A300

Do you use original preinstalled OS from Toshiba (Vista) or your own OS installation?

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Hi guys,

I just wondering about in Vista Business. After I repair my computer mode and after done that, how come my *webcam* gone no where, my card reader did not work at all and some apps gone too. So what should I do?

I'm using A300/y00 Satellite

Answer:No webcam after repair my Satellite A300

Wait a moment Mickey. I don't understand what you mean with ?repair my computer?.
What you have done exactly?

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I recieved my laptop via my uni so dont ahve amyn of the back up disks ( especially not the webcam one).

Basically my laptop found a trojan horse virus on my webcam, sorted it out and I restarted my computer. It then flashed up wehn restarted that I need to install my webcam but I dont have the disk and now I cant use my webcam! What do I do?

P.S I'm not a computer genius so please be easy on me with the langauge.

Answer:Satellite Pro A300 - How to install the webcam?

Hi mate,

If you have to reinstall the webcam driver you can download it on the Toshiba website and all other drivers for your notebook:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have Satellite Pro A300 too and it?s not delivered with Toshiba recovery disk because you have to create such a disk yourself. Therefore start the Toshiba recovery disk creator that is preinstalled on your notebook and then you can create this disk. It contains an image of ?factory settings? and so you can restore the whole system every time.

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Hey sorry if this question has been asked before, until recently my webcams been working recently I've been getting the following Error message *'Web driver open fail. Please restart camera or computer'.* I've tried doing both and no result, was wondering if anyone has had this issue and resolved it.

Cheers

Answer:Satellite A300/A300D Webcam Problems

Hi,
You should try reinstalling the software for the webcam. You should be able to download the software via the below link.
[http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU]

Regards
Ben

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The web the chamber doesn't work, reinstalled drivers some times, doesn't help with the list of devices of the chamber isn't present.
What to do?
Sattelite A300 psag0e

Drivers web cam - 20080616124250

Answer:Satellite A300 - Webcam don't run and isn't listed in devices

Hi maestro2118,

Since when do you notice this behaviour and what operating system is installed?

Before you install or reinstall any driver, I would recommend removing the old driver first. Then restart your notebook and run CCleaner to remove old registry keys. One restart more and you can install newest webcam driver from Toshiba page.

Check this!!!

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Hello, I'm looking for drivers about my web camera.
My model is Toshiba Satellite A300. In the official page it doesn't have drivers for web camera in windows 7.


Thanks

Answer:Need Win7 webcam driver for my Satellite A300

I have A300 with Win7 32bit preinstalled on it. I had the same problem and I?ve installed webcam driver offered for A500. It works perfectly. You can do the same.

Test it and send some feedback.

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Hey

I just have done format on my pc Satellite A300-15B from windows vista (32bit) to windows 7 (64 bit) enterprise Greek edition!! But my driver of webcam doesn't work.
At first it worked but the last 4 days it not. :( What can I do??

Thanks

Answer:Satellite A300-15B - Windows 7 and webcam driver

Hi,

Try it to reinstall. Before remove it, restart and clean registry with Ccleaner and install from:

http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

If you make a forum search you can find many threads about Webcam failure.

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Hi,

I have a problem with my webcam driver just after installing Windows 7 on my Satellite A300-1LT, I had win XP before and it works fine. In downloads is offered just for xp, vista 32-bit and 64-bit driver (I tried all with same results). Webcam app starts with windows and gives me an error msg that I must reinstall or install new webcam driver. Webcam work in eg. skype buth with (very) poor quality.

I tried to find wich cam is integrated ( chicony? ) also but nothing.

Does enyone else had experienced this issue and know how to resolve it ? please help...

Answer:Satellite A300-1LT - Webcam driver for Windows 7

Hi glava11,

As far as I know you can also use the webcam driver for Satellite A500 because it?s equipped with Chicony webcam too.

So have a look for A500 downloads. There you can find Windows 7 driver for webcam that should work on your model too.

Check this!!!

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HI...


I have Toshiba Satellite A300-146, Model no : PSAJ0E, 1GB RAM, Intel Dual core 1.87 processor, Mobile Intel(R) 965 chipset family.


Now I'm using Windows7 trial version..... I can install all vista drivers including webcam driver...I cant open Camera assistant software . If I open, it says "Webcam driver open fail. Please restart camera or computer" . though I can open webcam on yahoo messenger.......


How should I open Camera assistant software...?


Help me..

Answer:Satellite A300 - webcam driver and Windows7

As you already wrote Windows 7 is ?trial version? only and it available for testing purposes only.
So, Toshiba didn?t start support for this OS and with such issue nobody can help you.

Drivers, tools and utilities on Toshiba download page are not designed for Windows 7.
I have also preinstalled Windows 7 on my Satellite P300 as second OS for testing.

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Hi

I have a Toshiba A300-233 laptop and because of a virus problem had to format my computer.
I have recovered most of the drivers but I am not able to find the built-in camera drivers anywhere.
I have the Windows Vista 32 bit OS.

Please help as I am unable to use my camera. I have tried alternate drivers but they don't work either.

Hope to hear back from you soon.

Thanks.

Answer:Satellite A300-233 webcam does not work and no drivers are available

Hi mate

The A300-233 belongs to PSAGCE series.
The drivers for this series can be found on Toshiba European driver page.
http://eu.computers.toshiba-europe.com

I found the webcam driver for Vista 32bit there? Webcam driver from Chicony v 1.7.193.0508

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Hi, i have a small problem with my A300 laptop. On the left bottom corner of the laptop it says the word Satellite. It always used to be lit up but now for some reason it doesn't. I didn't change any settings that made this happen. Did the light die on me already after less than 4 weeks? Or maybe there is a way to turn it on/off? It's obviously something small but it does irritate me.

Thanks.

Answer:Satellite A300 - The word Satellite doesn't light up anymore

Maybe it was turned off?

Perhaps there is a Toshiba Utility or BIOS setting that can turn it back on.

3 more replies
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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM

Hi

I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v 1.7.260.0526|http://eu.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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Hi there, I have just bought a Toshiba Satellite A300-1K6, and I must say that I am very dissatisfied with the quality of the webcam. The problem is that there is a lot of "snowstorm"-effect on it, in other words, the quality is severely altered by small whirling dots (very much like a tv with poor signals due to missing or broken antenna when using it in conjunction with Live Messenger or Skype. When I start the web cam outside these applications it looks much better. Is it really supposed to be like this or can I do something about it?

Another thing is that the sensitivity of the camera is very poor when it comes to darkness. In a normal lighted room the camera barely detects my face, and I almost have to put a flash light on my face for it to detect it. Then all of a sudden the camera gets more sensitive. Is this due to some kind of night mode? Why does this happen?

I hope anyone can help me, because this is becoming annoying.


Thanks for your answers

Answer:Webcam on Satellite A300-1K6 is very granular and unsensitive to light

Did you remove the clear sticker covering the camera?

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Hi.

Well. Contacted Toshiba Australia. and got some information.
Well, the person I spoke to said that he would try to find the drivers on the Toshiba European website, which he did. And he said to uninstall my camera assist software.
So I did, downloaded the new version, installed it. But i am still getting problems, saying that windows vista home premium, a USB device, is not functioning and windows cannot recognize it.
And also, got a driver error still, saying to either open the driver software or restart your computer.

Went to the Toshiba forums, and had a look, did post on their, but could not seem to find any answers, and did that in the last week or two.
Just, want to use Skype and MSN messenger.
But if i cannot get these problems to be resolved, then no point in installing, probably will not work, and have not tried this feature out yet on my machine.

Any one had similar problems, with their Toshibas? and where do i go from here.
Really stretching my head and not sure what to do?
The guy said maybe to do a recovery disk, but do not really want to go down that road.

That would mean having to spend hours reinstalling everything, and I do not have really the time to do that at the moment.
Really busy at the moment. Can any one offer any other suggestions or where do i go from here?

Had this problem, when i got it out of the box, and purchased from Harvey Norman, Burnie, Tasmania.
Cheers Marvin.

ps: could if any one help, could they e-mail me ... Read more

Answer:Webcam issue with Skype and MSN messanger on Satellite A300

What model Toshiba do you have?

Are you sure the USB device is the webcam? Have you checked Device Manager?


* Download the updated Chicony Webcam driver from http://203.56.127.6/driver_download/Public//p2_all/ChiconyWebcam_v1.7.175.0123.exe
* Install Vista Service Pack 1, or Vista Hotfix KB934374: http://support.microsoft.com/kb/934374 (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

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Recently purchased a Sat Pro A300 and immediately upgraded from Vista Bus to Win7 Pro.
Didn't try to use webcam before upgrade.

Post-upgrade, after downloading and installing Chicony webcam software from Toshiba, continually get message "Webcam driver open fail. Please restart camera or computer".
Camera appears in Device Manager and says driver is a Microsoft driver v 6.1.7600.16385 dated 21/6/06 (very pre-Win7!).

Have tried unistalling/reinstalling camera assistant software with and without first uninstalling camera in Device Manager, but same error message comes back every time. I'd much appreciate some suggestions re a fix.

Answer:Satellite Pro A300 - Webcam driver fails to start under Win 7

Hi

In your case I would try to install the latest webcam driver from Toshiba. Install this driver and try it again. Make also sure that latest BIOS version is installed for your notebook.

Furthermore it would be interesting to know if the same problem occurs on Vista. You should try it with factory settings. So you can identify if it?s a hardware or software problem.

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Hi there guys,

its been a few weeks since installing Windows 7, only for the last few days have i actually bothered to install toshiba software (dont stone me!).

Right now I've been scratching my head when installing the webcam drivers. When the install is done and after a reset, all it says is Webcam failed to initialize, please restart cam or computer.

Restarting the laptop wont do anything

I am using a Toshiba Satellite pro A300 PSAGDA-01C00R, do these drivers simply not work for the time being on 7?

any help would be great, thanks!

Answer:Satellite Pro A300 PSAGDA: Problems installing webcam on Win 7

Do you have skype or a messenger program installed? Maybe its taking control of the webcam.

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Hi guys,

My name is Mirella and I wanna know one thing.
My webcam was working well but my computer wasn't.
So my mother sent him to her friend (he's a technical of computer).

I don't know what he did but my computer came back with the same things :/ And in this time my webcam was keeping work good. But after some weeks my webcam stopped work :(
I don't know whats happened.

I uninstalled some programs because maybe he can return to work, but him doesn't work. If I open the software by the camera this say "Locked by another application" but I do not have any strange program on my computer.

Please help me!!
Thank you <3

Answer:Satellite A300-276 - webcam does not work - Locked by another application

> I uninstalled some programs because maybe he can return to work, but him doesn't work

Did you uninstall the webcam software too?
Usually this error appears if another software like Skype for example use the webcam at this time while starting the webcam software.

You should uninstall the webcam software in control panel -> software
Then you should uninstall also the webcam driver in device manager. The webcam should be listed under ?Imaging devices?.

Reboot the notebook. Download the CCleaner and clean the registry and OS using this tool. Reboot once again and install the webcam software once again.

Furthermore be sure that other software like Skype does not run at the same time.

In my experience this should help.

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Hi,

I have toshiba laptop Satellite A300, It had windows vista installed in this laptop but i formated and installed Windows 7 and since i have installed this windows 7 my webcamera is not working it gives an error "webcam driver open fail.please restart camera or computer" and even after doing this its not working.

And after installing this windows I think the display setting is also out of order, I tried to install the sorftwares and drivers from toshiba support but no success.

I need help to solve this issue.Please help

Thanks in advance.

Hope to hear soon.

Answer:Satellite A300 - Webcam not working since I installed Win7

Hello sajjad

I?ve made very good experiences with Satellite A300 and Win7. In front of me I have Satellite A300-1LI. It is PSAG8E model and I can confirm that everything works perfect.

I have one offer for you:
Send us please exact notebook model and we can check Toshiba download page to see what is available for Win7 for your notebook model.
I can also send you exact installations order how to install all Toshiba stuff.

Please let us know what you have done to get camera work.
Let us know how you have installed Win7 and all Toshiba stuff (drivers, tools and utilities).
Do you have some other issues with Win7 on your Satellite A300?

See you :)

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Hello!

I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?

Thanks.

Answer:Satellite A300-276 - Webcam driver open fail

Hi

This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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Hello everybody,


I've got a big problem with the Face recognition tool and my operating system Windows Vista.

Yesterday I installed Windows Vista 64bit on my new Sat. A300-22F Notebook because the preinstalled
version of Windows was only 32bit and I've got 4gig of RAM.

So, all drivers are installed and all works. The webcam driver with the webcam program works, too.
But when I start the Face Recognition tool, an error appears that the webcam can't be initialised or that
the webcam is in use and cannot be used at the moment with the program.

So, no program uses the webcam. The webcam works with other tools. And in the settings of the face tool
are the webcam still available, but without working.

Anyone an idea?

I've got the webcam drivers directly from Toshiba.

Thanks.


Greetings.

Answer:Satellite A300-22F - Face Recognition can't use the webcam on Vista 64

Hi!

Do you have start up programs that uses the camera like Skpye or MSN?
Check this!

Are you using the newest version of the Toshiba drivers and tools? Look on the Toshiba website for an update.
Furthermore I would try to update the BIOS. You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers

Bye

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Tried to work with my camera, but error appeared "Webcam driver open fail. Please restart camera or computer" Tried to do both, nothing happened. Changed drivers for camera, the same problem.

My OS is Windows XP SP3. Can anybody help me?

Answer:Satellite Pro A300-1NH - Webcam driver open fail

HI rinat_1,

Was your Satellite A300 delivered with Windows XP? If not, try it with ?factors settings? again, please!

Make also sure that your BIOS version is the latest one and you can get it here:
http://eu.computers.toshiba-europe.com/ > Support & Downloads > Download Drivers

Good luck! :)

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Hello everyone.

I had Win Vista installed on this Satellite A300 and it worked ok.
I had no problems at all.

Then I moved to Win7 and now I'm going through the ordeal of making the webcam work.
I have tried installing all kinds of drivers, even the ones for A500, but it would be no use.

So, how can I make the webcam work on my A300?

I've tried everything, even installing Ubuntu on this laptop and still it wouldn't work. If it's of any of your interest, I'm running Win7 in Spanish, x32, Home Edition.

I really need your help here, please, I beg you, I've spent the past 5 days trying almost EVERYTHING!!
And still I'm getting the message after every installation/reboot of: "La camara web esta deshabilitada o ha fallado. Por favor, compruebe las configuraciones de su camara web", which would translate into something like "The webcam is disabled or it has failed. Please check your webcam configuration". I have been browsing the forum for related problems but i found no solution :(

Thanks in advance,

Ozma.

Answer:Re: Satellite A300 - how can I make the webcam work on Win7

Hi

Seems that webcam software has not been installed properly.
What Win 7 OS are you using? 32bit or 64bit?

Here you can find Chicony webcam driver for Win 7 64bit
http://support1.toshiba-tro.de/tedd-files2/0/webcam-20091026100013.zip

and here you can find Chicony webcam driver for Win 7 32bit
http://support1.toshiba-tro.de/tedd-files2/0/webcam-20091023184836.zip

Good luck

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I have a Toshiba Satellite Pro A300-1GT. The problem is that the camera does not work. When I start software it writes that I should restart camera or computer. I'm having Windows 7 and I serched the internet for solutions but I find just a discusions with the same problem without solutions.

Sory for may bad English.

Answer:Satellite Pro A300-1GT - Error message when starting webcam

Hello

Have you already tried reinstalling the webcam driver? You can download it on official Toshiba website:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

Before you install it: Remove the current webcam driver and restart your computer. Then try a registry cleaner like Ccleaner and restart again. Now you can install the latest webcam driver.

I hope it works! :)

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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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Hello

I'm Dr Ahmed Maher and I have a problem with my Toshiba Laptop. It is Satellite A300

The problem is in my webcam. When I try to use the webcam a message of "webcam driver open fail.please restart the cam or computer"
I had downloaded the driver from toshiba site. I reinstalled the driver but the same message appeared. I had updated the BIOS. The same problem. I made a recovery for my laptop using the recovery DVD. No way, the same problem

Please help me to solve this problem
thank you for caring
Dr. Ahmed

Answer:Satellite A300 - Webcam driver open fail

Hi Dr. Ahmed,

If your webcam doesn?t work after installing Windows from Toshiba recovery disk I think it?s related to defective hardware. I mean you have already tried to update the BIOS and webcam driver but that?s all what you can do.

So I would recommend contacting the people from your local authorized service provider. I think they can help you can exchange the webcam if it?s necessary.

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I try try to solve my problem

Error: webcam driver open fail

http://img442.imageshack.us/img442/5706/hsd36352.jpg

Answer:Satellite A300-20A - webcam driver open fail

Hi

You should use the Toshiba Forum search option.
Then you would find a lot of threads about the theme.

In most threads you will find the recommendation to reinstall the webcam software.
I think this should help you.
So visit the Toshiba driver page and download the webcam software for the notebook model. Before you would install the new software, I recommend removing the old from the system.

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Have updated my system to Windows 7. Used successfully the drivers from support page. cannot find the right webcam driver.

What is to be done?

Answer:Satellite A300-1RJ (PSAG8) - Webcam driver for Windows 7

Hi

You can find all drivers on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

At the moment there is no Windows 7 driver for webcam but you can try the Vista driver. Does it work?

If not you can download the Windows 7 driver for another A300 model. Normally it should also work on your model.

Good luck! :)

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Hi to everyone.

I have a Toshiba Satellite A300. It's eight years old but I'd like to keep working with it.

When working, it felt to the floor and the HD was damaged. I replaced it.

Now I've just installed Windows 7 x64 (before, it had Win XP x86). I installed all drivers from Windows Update and everything works fine, except the webcam.

Software which use the cam say "No cam present". I even installed the driver from the Toshiba support page (an exe which automatically downloaded a couple of drivers), but the cam keeps not working.

After this I've begun suspecting that the camera broke when it falled. So I'd like to know how can I do to test if camera is attached to the system bt the OS is being unable to communicate with it because of driver problem, or if the camera is broken and the laptop itself doesn't recognize it. Does it exist any toshiba hardware detection software? A report software? Or may I try something like AIDA64, in which section may it be listed? Or can I see in the windows device manager?

Any help will be appreciated.

Answer:Satellite A300 - Webcam broken or driver error?

To be honest I also believe there is hardware related issue. On this virtual way it is not easy to say where is the problem exactly. It can be camera itself or cam cable.
What to do? In my opinion notebook must be disassembled and you must check cam cable connection.
> Does it exist any toshiba hardware detection software? A report software?
Not for user like you and me. Such software is probably offered for service providers only. Theoretically when you use such software and it reports that system is not detecting the cam you must disassemble the machine and check it.

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail

Hi

I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys, ksproxy.as, kstvtune.ax, and among some others, vidcap.ax

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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Hi all.

I have a Toshiba A300-1H3 (PSAG4E) with a webcam and microphone.
The built-in microphone of the webcam doesn't work.
I've tried to reinstall webcam driver (Chicony) and also sound driver (Realtek High Definition Audio version=6.0.1.5559) but it didn't change.

Thanks in advance.

Francisco.

Answer:Satellite A300-1H3 webcam built-in microphone does not work

Hi

I tested it on my notebook U400. It supports also the webcam and internal mic and the mic works only if the webcam is on.

Regards

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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Hiya,

firstly I am not sure if this is a warranty issue, but I always seem to be geting in post the closure of the offices at the moment.

The new laptop seems to occasionally play up and suggest the USB device not recognised.
On top of this the webcamera is not listed in the hardware settings.

I have tried re-installing the webcam drivers, but although they install ok the computer cannot actually find the webcam, i.e. its not listed in system devices, and forcing Vista to look for the camera does not result in any luck. (the microphone adjacent to the webcam works fine).
Every time I start the computer it now tells me I need to restart the webcam or the computer.

I am running Vista 32 bit, the 250D being a 1.9Athlon core duo with 2GB ram and definetly comes packaged with a webcam (I do seem to recall the little blue light coming on early during setup but never again since).

Is it worth doing a hard re-install, although Windows is normally pretty good at picking up new hardware surely??
I have had a look at the other webcam issues but the drivers are no good as I cannot actually make the webcam do anything.
I have been onto the Warranty page but trying to enter the Serial no. it says it doesn't exist.

Any ideas?

Thanks, Jason

Answer:Satellite L350D - Webcam doesn't work - webcam must be restarted

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: http://support.microsoft.com/kb/934374 (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

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I had to replace the hard disk on my A300 PSAJ4E and when I reloaded Vista 32 and all the Toshiba hardware drivers all went OK except for the Chicony webcam install.

The side menu is there but it won't work, giving a "webcam driver open fail. please restart camera or computer" error.

I updated the Bios to 4.20
I first used the original Toshiba download, webcam-20080428125023 driver (V1.07.175).
I tried it with "the lid 3/4 closed".
I searched everywhere and read of dozens of similar problems. I tried a few, even editing the setup ini. Nothing helps.
I've even tried the XP drivers (V1.7.144.0611), the 32bit and 64bit versions and even a gateway driver. Nothing seems to work for this cam.

What now?

I also now get "the required section was not found in the INF" when I try to uninstall and reinstall the driver through device manager.
I have the choice of
6.198.1.0
6.2.208.424
6.2.238.1217
all giving the same error...

Answer:Re: Satellite A300 (PSAJ4E) - Webcam driver open fail

Me too. See my thread of a couple of days ago.
I have given up. I have wasted hours and hours trying to get the webcam driver to work.
Next week I am going to buy an external webcam.
There are many complaints about this in various forums, I think it is time someone took responsibility.
Sorry that I could not be positive and help you.

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I'm getting frustrated so I've come here to see if anyone knows a way to help resolve this issue.

I have a Toshiba Satellite A300 which came with Windows Vista 64-bit pre-installed. After about a year or so of having the laptop, I decided to upgrade to Windows 7 64-bit. In the process, I believe the driver to my webcam (Chicony usb 2.0 camera) was deleted.

When I go into devices manager in the control panel, the webcam isn't listed; neither is "imaging devices."

I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

My computer has listed my webcam as "unknown device."

If anyone knows how to fix this, please, I beg you, let me know.

Answer:Satellite A300 - Chicony webcam not working after windows 7 upgrade

> My computer has listed my webcam as "unknown device."
> I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

This means that the webcam driver is not installed properly.
Visit the Toshiba European driver page and install the right webcam software/driver for this notebook model.

If the installation fails, restart the notebook and tries again.
This should solve the issue.

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Hi

I have problem when I open my webcam Ii see this message:
+CEC_MAIN.exe has stopped working+

http://www.assayyarat.com/myimages/Sep08/bloool_Untitled.jpg

Can any one help me?

Answer:Webcam issue on Satellite A300 - CEC_MAIN.exe has stopped working

??

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Hi

I have Satellite Pro A300
After upgrading XP into Vista the web cam stopped working (webcam driver open fail. please restart camera or computer)

Any help

Answer:Satellite Pro A300 - error - webcam driver open fail

Hi!

I have used the forum search and founded a good posting from the user Akuma.
Maybe it?s the solution:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

Good luck!

Bye

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Recently purchased a Satellite Pro A300, with built in webcam. However, when i try and use the webcam in Windows live messenger it comes up with the following error messages.

*"We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again."*

Also this message..

*"Messenger is not available right now. Please try again later. (0x82000009)"*

Now, the camera is not turned on, and Messenger is working normally.

*HELP!!*

Thanks

Folic

Answer:Satellite Pro A300 - Webcam is not working in Windows live messenger

When you get the message if an other program use still the camera.

So try to disable the webcam software and other messenger programs in msconfig.
Then reboot the notebook and if you want to use the webcam software you have to start the webcam software firstly.

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'Webcam driver open fail.' My webcam failed months back. Have been into forums & taken advice - nothing works.
Have cleaned disk and reloaded driver many times. This is not satisfactory.
Someone must take RESPONSIBILITY.

I need to know the CAUSE and get a SOLUTION.

Answer:Satellite A300-1MC - Webcam driver open fail - Vista

Hello John and welcome to Toshiba forum.
Let us discuss about responsibility a little bit later.

Tell us at first which notebook model do you have exactly, which operating system do you use and what have you tried to fix this.

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I have a Toshiba Satellite A300 PSAG4A 02L00M with Vista Home Premium 64 bit.
The webcam is not working and it is not detected in the Device Manager.
When I install the Chicony Camera Drivers, I get the "Webcam driver open fail." Error message.

The fact that I can not see the Webcam in the Device Manager is telling me that there is perhaps a hardware fault.
However I am hoping it is a setting that I can fix myself.

I had restored the laptop to factory settings also and I have updated the bios.
I have tried uninstalling all the USB Controllers and restarting the PC.

Is there anything I can do?
Perhaps it is a software issue?
Perhaps there is a setting?

Answer:Satellite A300 PSAG4A: Webcam not detected in Device Manager

Best way to test hardware functionality is to check it with ?factory settings? installing operating system with Toshiba recovery image. As I can see you have done this already.

So if cam still doesn?t work properly I am afraid there is some problem with hardware.
It cannot be software issue because recovery image contains proper driver for the cam.

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Hi,

I have a Toshiba Satellite A300-1SM computer upgrade to Windows 7 (32 bit), and since yesterday, the webcam is giving me problems. Does not work.
Is a Chicony Web Camera, built inside the computer. Has suddenly stopped working. The following error appears: "webcam driver open fail. please restart camera or system. "
I have not touched or installed anything. It happened overnight.

I tried to restore the computer to an earlier date, and it worked for a few minutes ... but it failed again and appears the same error.

I wonder what I have to do to get back to "recover " my webcam.

Thanks in advance.

Greetings

Answer:Satellite A300 - error: "webcam driver open fail"

Hey,

There are a lot of threads here in forum about webcam driver issue and you should read these threads:

http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=233048&#233048
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=232084&#232084
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=233417&#233417

Problem is I can?t say more about this because the error never happened to even I use my webcam quite often but no problems at all. :)

Anyway, if you have more questions you can post again ;)

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Hi all...
I've some problem with the *key Fn* features which *bar* doesn't appear at the FN key press.
It only works properly for changing brightness, but others no.
At the begining, *at the perss of FN key*, appared on top the bar that now doesn't yet
I ask you for a solution.
thanks

Answer:Satellite A300 - FN key bar doesn't appear

What model is it? PSAxxx-xxxxx

What Windows version is it?

Did you install Windows yourself? Or is it a pre-installed Toshiba image?

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Hi guys,

I have purchased the A300-1QM last week and so far I really like this notebook. There's one thing about the built-in webcam though. I know it's better not to expect the best picture from a 1.3MP webcam, but the picture I get using the latest software from the toshiba page is not only way too grainy, it also gets way too dark if the overall lighting in the room is rather darkish. From one moment to the other. Let me explain.

It goes like this: I am running Windows Vista Home Premium. I start up the webcam software and the picture is really grainy (oh well) but at least it is bright enough for me to see myself in front of the computer. Then when I lean back in my chair and wait for a few seconds, the picture turns way too dark all of a sudden and I can barely see anything anymore. It seems like the webcam suddenly finds out that it's pretty dark in the room and in the background and therefore decides to fade to almost black why so ever. I dunno how to explain it better. Why would anybody want a webcam to darken the picture after a few seconds when it's already dark in the room?

I have tried all properties and settings in the latest software (night mode, that backlight thing, ...) but nothing changed. It seems to me that it has something to do with the driver, not the software. Because when I uninstall the software and restart and keep only the drivers, the described behavior does not change (in different applications like Skype for example).

Did you have si... Read more

Answer:Built-in Chicony webcam suddenly turns too dark on Satellite A300-1QM

You say that its happening with the "latest" webcam driver, was it happening with the original driver as well?

Have you removed the plastic protector that sits on the camera?

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Greetings

I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.

None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."

Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.

I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.

If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?

Dave

Answer:Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

Hello

Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]

Furthermore it would be interesting to know if the same happens with ?factory settings?. Can you check this please?

Greets

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All greetings.

Recently took the laptop with the service center, he changed the motherboard. Prior to the service center the camera worked well, but after he took early displayed an error "Webcam driver open fail. Restart camera or computer." Read posts on this subject anywhere advised to update the BIOS, I renewed but nothing helped.

This could be due to the fact that in the service center have forgotten something to connect to the motherboard? Because in the Device Manager do not see a web camera. I have a Toshiba Satellite A300-1EG number PSAG4E.

Thanks in advance for the answer. I would like to be quick to get to know to go tomorrow to a service center or not.

Answer:Satellite A300-1EG - Webcam driver open fail after mainboard exchange

Hi kuhar2007,

Maybe the authorized service provider has forgotten to connect the cable but before you contact them again you should try reinstalling webcam driver. You can get the latest version here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Normally the webcam should be listed in device manager after this. If not you should contact the ASP again. Explain this problem and they will try to help you. ;)

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Hello

I just bought a *Satellite A300-1MC* (runs on Vista Home Premium), and downloaded Windows Live Mail And Live Messenger.
The inbuilt webcam won't work with Live Messenger ; and when selecting Tool, Audi + Vieo Setup in Messenger I get thye following message : "We are unable to run Audi Video setup".
The webcam works fine with the Camera Assisant Software.

I have tried : 1) killing the C.A. Software and starting Messenger ; 2) dowanloading a webcam driver from Toshiba website ; 3) Updating Windows Vista
None of the above work.
Any suggestion gladly received.....
Thomas

Answer:Satellite A300 - inbuilt Chicony webcam won't work with Win Live Messenger

You could try installing cam software such as ManyCams - http://www.manycam.com/
The program basically accesses your webcam video and redistribute it as a ManyCam video device.

Richard S.

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I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."

I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.

Any idea on how to fix this problem?

Message was edited by: Replicant

I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Answer:Satellite A300 - Constant "Webcam Driver Open Fail" Error

Hi

If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb it?s useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

If it doesn?t work I think you need help from an authorized service provider. The technicians can check your notebook and repair it if?s necessary.

Good luck!

5 more replies
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Hello,

Since I upgrade my system to Windows 7 64bit my webcam don't work. After installing the driver I keep getting the message "webcam driver open fail. please restart camera or computer". The camera also don't appear in the device manager and the mic don't work also.

I have a Satellite A300-1LT.

help!

tal

Answer:Satellite A300 - Webcam driver open fail after Windows 7 upgrade

Hi pro.surfer,

Do you know the forum search? If not you should use because you will find many threads with this error message and a lot of useful instruction what do to.

I don?t know which driver you mean but you need the Camera Assistant Software for webcam. The microphone is a part of webcam so you have to install the webcam driver. ;)

5 more replies
Relevance 68.88%

Hi all after 3 days of searching for any type of information ive found this site and I'm hoping somebody can help me.

I have a Satellite A300-1J1 and had to do a full reinstall of Windows using my recovery disc that was supplyed with the laptop (Vista Home Premium).
Anyway the install went fine and it rebooted and said I had to activate Windows not a problem I thought looked under laptop for key tapped it in and it will not recognize the CD key as being for Vista Premium. Now how is this possible the disc came with the laptop and the CD key is there?

Any help is greatly appreciated

Shaun

Answer:Satellite A300-1J1 - Doesn't recognize the CD key

The preinstalled version of Windows shouldn't ask you to activate. If it detects that its not a Toshiba laptop, it will ask you to activate.

Have you had the mainboard replaced? Maybe the system information on the mainboard has not been updated. You'll need to send the laptop back to the ASP and get them to update the system.

It can also happen if you install a generic (retail) version of Windows, or you are using a Recovery CD from another Toshiba model. The CD Key on the base of the laptop wont work with a retail version. It only works with the Toshiba version.

4 more replies
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Hi!

I have a Toshiba A300 for a few years. I have upgraded it with a new RAM module last week. I tested it with memtetst 86, and everything was fine, but this week it started to act strangely.

The notebook doesn't boot up properly, just spinning the ODD drive (the orange led is flashing), however the ODD is the last boot device in the bios.

Has this problem a connection with the new ram, or is it just the ODDs fault?

Answer:Re: Satellite A300 doesn't boot

Hi

What do you mean by ?it does not boot properly??
Can you start the Windows system?
Do you see the Toshiba Splash screen at the beginning.

How about removing new RAM and trying to boot the unit with the old module?

3 more replies
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I have problem with my A300 laptop.

I've bought a new SSHD drive, and after mounting it, laptop doesn't boot anymore :( I mean, fans are working, lights are glowing but the screeen is black and nothing happens.

I should point out, that I've accidently removed a few screws marked on the photo (at the time, i thought that hdd is somewhere there) but I put them right where they were --> http://www.elektroda.pl/rtvforum/files-rtvforum/hgffdfdhfd1119_185514_6cab0d9.jpg

I've tried running with/without battery/power, I've tried holding down power button, I've tried 0+power, ESC+power etc. Still nothing. Any ideas?

Answer:Satellite A300-1EG - doesn't boot

On this pic is visible that your A300 has two HDD covers and place for two HDDs but HDD/SSD can be used in only one (primary) slot. As you can see in second slot (where you have marked the screws) there is no HDD connector and this slot will stay empty because you cannot use second hard disc.

I don't know why you have removed these screws. There is no reason for doing this. Anyway, when you put original HDD into the right place can you start your notebook again?

1 more replies
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Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.

Hardware
Series: A300
Model: PSAGCA -02Y010

Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123

Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.

Steps Taken

Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS

Reinstalled... Read more

Answer:Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

> The web cam doesn't show up at all in Device Manager - even when set to display hidden devices.
> I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager.

Does this mean that webcam does not appear in device manager if the lid is open? Right?
In such case it looks like there is no connection between webcam and motherboard.
As far as I know the internal cam is connected to motherboard?s USB controller and possibly there is a loose connection.

Possible solution: I think the technician should disasemble the notebook in order to check the connection :(

8 more replies
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I have exactly the same problem with my 4-month-old Satellite A300. Every now and then, and with seemingly no pattern, the CD-ROM drive (Mat****a DVD-RAM) refuses to open. The small light near the eject button flickers when the button is pressed, but nothing. It will do this whether the drive is empty or not. Device Manager can see the drive and claims that it is working properly and that the driver is up to date. But if, for instance, I pop open the drive with a paperclip and load a DVD, ImageBurn (which could also see the drive) claims a communication (I/O) error.

Nothing seems to get the drive to work once it's entered this state except for a reboot, and even then it's been known to remain 'dead' until a second reboot.

I followed the instructions on [this site|http://www.randomfix.com/2007/04/12/windows-vista-%E2%80%93-missing-cddvd-rom-drive/] and the drive seemed fine for three days then did its old trick. I checked the registry and the filters that I removed stayed removed. I uninstalled the drive through Device Manager and let Vista find it again on reboot. All worked fine for 24 hours then the problem returned.

When the drive opens on the button it works perfectly in all ways - reading, writing, booting, DVD, music...

Very frustrating.

Answer:Satellite A300 - Doesn't eject CD/DVD drive

The post above was originally a reply on an existing thread, so I don't know where the rest has gone. And I can't edit it. This forum works about as well as the laptops.

Message was edited by: Mick_P

3 more replies
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Hello, I have one big problem. I have Satellite A300 and I installed new version of BIOS - 1.8. But after this installing the computer didn?t run.

I switch it on and it doesn?t run. I don?t know what to do.
Please help me where I can download old version of BIOS a how I can install it there. Thank you very much

Answer:After BOS update Satellite A300 doesn´t run anymore

Hallo

Obviously something was going wrong with BIOS update and I am afraid BIOS chip is damaged now.
Was BIOS update interrupted somehow?

Kutcha contact nearest Toshiba authorized service provider as soon as possible and explain the situation. They will help you about it.

2 more replies
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Hi.

I have done a clean installation of Win 7 pro 64bit and after this my fan doesnt work, not during boot or in Windows. To check if it the fan itself was broken I re-installed Vista instead and the fan worked again!
Installed Win 7 again but now it is silent :( I checked in the BIOS (latest version 1.80) but I found no options there. Am I missing a driver or something?

My Satellite keeps shutting off due to this so I would really appreciate help :)

Best Regards / Ocke

Message was edited by: Ocke

Answer:Re: Satellite A300 - Fan doesn't run after Win7 install

Hmmmm...... really strange. I use Win7 32 bit on my Satellite A300-1LI and it runs perfectly.
Maybe stupid question now but have you tried to use 32bit version?

Have you also installed all Toshiba drivers including Toshiba Value added package (includes Toshiba power saver tool)?

2 more replies
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Hello,

I have a Satellite A300. I have had several probems while booting since 2 months ago: When I want to turn on my laptop, it turns on but the screen keeps black and it doesn't load the "Toshiba Leading Innovation" screen. The "Satellite" light (at the left of the mousepad) is on (it would only switch on a second while booting and then would switch off) and it doesn't turn off.

I have to retry for so many times with all the possibilities: Without battery, only with AC adapter, with both of them but it doesn't boot. I don't know what can I do. I have always to hibernate my laptop bacause I am afraid to can not boot it the day after.

Could you help me? If it cares: I had to buy a new battery (not Toshiba original) because I had to change the original one. No more changes in my laptop.

Thank you very much and sorry for my english writing :S

Diego

Answer:Satellite A300 - Turns on but doesn't boot

Hi buddy,

> I had to buy a new battery (not Toshiba original) because I had to change the original one. No more changes in my laptop.
Of course it?s always recommendable using original Toshiba spare parts only but if you notice the same problem with AC adapter only it?s not related to new battery.

Just to make a better diagnostic: Have you connected an external monitor? Maybe the internal monitor is the problem and doesn?t turn on so it would be useful if you test the situation with external monitor.

But this sound like a serious hardware issue and in such case you can do nothing expect contacting an authorized service provider. The technicians have professional diagnostic tools to make an exact diagnostic and exchange defective hardware parts.

6 more replies
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Dear All
Last week, I bought your new product: Toshiba Satellite A300

I liked its specifications specially the s-video output.
When I reached my house, I connected it to my TV:
Toshiba Bomba 29A3MJ
http://www.toshiba-gulf.com/site/product/prd_details.asp?prdid=1044&catid=123

I used S-Video to RCA Cable:
http://www.accessories-shop.net/images/5FT_4_PIN_S-VIDEO_to_3_RCA_TV_male_Cable.jpg

I then set the TV to the mode which I used to use for another laptop.
I kept clicking Fn+F5 on the satelite laptop with no use.
Nothing was displayed on the TV screem.
Before, I used to connect HP Pavilion dv2000 to the same TV using its s-video and it worked fine.

Please advice how to fix this issue.
Best regards

Answer:Satellite A300 - S-video doesn't detect TV

Hi

Usually it should work.
Both devices should be OFF. Then connect notebook and TV using this cable.
Power up the TV and boot up the notebook.

If the usage of FN+F5 will not detect the picture on the TV then I would recommend checking the settings in your graphic card properties.

I don?t know what graphic card you have but my Satellite notebook has been equipped with the Intel graphic card and I can change the settings in control panel -> Intel graphic card media accelerator.

Maybe your notebook supports ATI card. So such settings could be found in ATI catalyst.

PS: Check if you are using the latest BIOS and latest graphic card driver too.

1 more replies
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I have Toshiba Satellite A300 and the power supply wont power up/charge the battery (new charger and battery is fine) have to wiggle connector loads and get it into a position that works and lodge the charger lead there.

I have taken it apart and done continuity test across the laptop charger port and the internal wiring, all ok. Pin in the laptop port is stable and doesn?t seem to have any movement /broken internally. Not sure where to go from here? Without cutting into the charger lead and trying continuity with pins in charger port of the lead?

Any ideas?

Answer:Satellite A300 doesn't charging correctly

Hello

Have you already tried to charge the battery while the notebook is turned off?
Usually if the notebook is turned off, the battery icon LED will light orange and if it?s fully charged it changes the color to white.

If it?s still not working it seems to be a hardware malfunction? Properly the charging control on mainboard. :(

1 more replies
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Hallo,

My new Toshiba A300-201 has a problem. Sometime it doesn't work so smoothly, especially when I listen music with Windows media player. The symptom is, the windows media player doesn't work ca. 2-3 seconds, and the machine makes pretty loud and weird noise. It comes pretty often, about 15 minutes once.

Does somebody know about that?

Thanks!

Answer:Satellite A300-201 - doesn't work so smoothly

Hi!

Do you have this issue only with Windows Media Player?
If yes check if you have the newest version and try an other player.

Furthermore it?s not easy to say what is wrong. Have you installed the notebook with the recovery disk?
Maybe you should check the RAM with Memtest86 and the HDD with Drive Fitness Test.

Bye

2 more replies
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I?ve installed the game and then the computer gets stuck and I restart him and then Vista doesn?t start-up. It is just stuck
How can I repair it? What can I do?
How can I reinstall Vista? Is there any option in the computer to repair or reinstall?

Thanks

Answer:Satellite A300-15B - Vista doesn’t start-up

Hello

When notebook starts press F8 and try to start it in SAFE MODE. When Vista starts roll back operating system to earlier time using System restore tool.
Please let me know if this works well. If not I will explain you how to install Vista again.

1 more replies
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Hy,

my Satellite A300 - 1ME don?t read CD-R and CD-RW burned yet or unburned, it only read?s DVD?s.
Please can you give me a hand for this problem.

THANKS

Answer:Satellite A300-1ME doesn't read CD-R only reads DVD

Hi

First of all you should check if the are some registry issues.
Go to registry an remove the Upperfilters and Lowerfilters values completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

After that reboot the unit and check if you could read the CDs.

I had a lot of problems with different disks (CDs and DVD as well)?
I could solve the issue?. the problem was that my CD/DVD drive was not compatible with some CDs and DVDs from different manufacturers?

Finally I bought some TDK CD-R and my CD/DVD drive was able to handle these disks?
I think you should check different disks from different manufacturers too!

Last but not least check if an CD/DVD firmware update for you CD/DVD drive is available.
For that, you should visit the Toshiba European driver page? check the details in ?More info?.
There you will find the info if the firmware has been released fro you CD/DVD drive.

Greets

7 more replies
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Hi Guys,

I recently bought a Satellite A300-1HV, and while in the store, the salesman showed me that it was possible to turn off the illumination behind the function/media buttons at the top of the keyboard. He seems to do this by simply pressing the first button (the mute button).

When I got the machine home I tried this several times, and it did in fact do as I expected (i.e. turned off the illumination). The manual describes the first button as the 'Mute or LED on/off' button. Later that night I tried the button again, but this time it acted like a mute button, and no longer turns off the illumination. Also, the second button (CD/DVD) no longer seems to function at all, although it does light up when pressed.

I've tried the Toshiba Assist software, and am able to turn off the illumination manually, but the 'Toshiba Button Support' seems to have no affect on either button. I assume that this would allow me to manually configure a program to run when I press one of the two buttons, but no matter what I ask it to run, it does nothing.

It's like there is some piece of software that should be running, driving the keys, that I do not have (or at least no longer have).

Any ideas?

Answer:Satellite A300-1HV: Illumination button doesn't work

Hi

You can turn this back on in BIOS.
You can access this menu by tapping the F2 key while turning the machine on.

Select the Advanced section and turn Illumination LED on.

Cheers

1 more replies
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Hi Everybody

I have a big problem with Toshiba a300. Windows Vista doesnt's starts.

Shows only menu with 2 options: first "fix the system" - when I choose this option 10 s later I see messeage: click OK to turn off the computer;
when I choose second option my laptop restart everytime.

I have tried after turn on computer to press f8, but all option from this menu do NOT fix the problem.
I have no CV/DVD for my computer.
After first starts I don't burn DVD with backup.

I really don't now how I can install system with recovery patriction. What softwere I need and how I must do it?

Thanks for help

Answer:Satellite A300 Vista doesn't starts - no cd/dvd with backup

Hi

The Sat A300 and other newer notebook models are equipped with the HDD Recovery option. This HDD recovery should allow you to recover the notebook without the usage of any disks.
In order to start the HDD recovery procedure you will have to press F8. Then choose the first option called ?Repair my Computer?. Then new window will appear and there you have to choose Toshiba HDD recovery. That?s all.

But if this procedure wouldn?t work (no matter why) then you will have to use the Toshiba Recovery disk. If you didn?t create a recovery disk firstly and the notebook will not boot up then you will need to buy a Recovery disk from this page:
https://backupmedia.toshiba.eu/landing.aspx

bye

8 more replies
Relevance 67.24%

Hi. Here is my problem:

My OS is WinXPSP2, all necessary drivers was installed including for Card reader controller. But when I insert SD card into my laptop, nothing changes. In Device manager "Secure Digital Storage Device" marked with "!".
What is the reason of such problem? If somebody knows, help me please.

Thank you for attention.
P.S. I am sorry if something is wrong in my English.

Answer:Re: Satellite A300-1EG - Card reader doesn't work

Have you installed the driver from the Toshiba website?
Check it for an update and update the driver:
http://eu.computers.toshiba-europe.com

Is the notebook installed with the recovery disk or Microsoft disk?

4 more replies
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Hi,

I have a problem with my Toshiba Satellite A300: the left speaker doesn't work but the right one work fine.

I think that isn't a software problem because reinstalling driver doesn't solve the problem, and I have the same problem with an Ubuntu live CD, also it isn't a sound card problem because sound work well with a headphone or an external speaker.

Probably the cause is a loose of connection between the left speaker and the sound card,

Please tell me what to do.
Can I fix it without sending the laptop the Toshiba's ASP ?

Answer:Only left speaker doesn't work on Satellite A300

Hi

If you are asking for a personal opinion then here is one;
I think it?s a speaker malfunction? I doubt that it?s a loose connection or something like that and I would not recommend trying to solve this issue yourself?.
First of all you don?t know what?s exactly wrong and secondly you will loose your further warranty and could damage other parts if you would disassemble the notebook.

In this case the ASP in only and one right way in order to solve this issue.
Contact the guys and ask for further handling!!!

Good luck

1 more replies
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According to the manual I'm supposed to find the "TrueSuite Access Manager" in the All Programs directory or by double clicking it in the task bar;
but it seems to be nowhere to be found.

Is that normal for that notebook model or is it only me having this problem?

Answer:Satellite A300 doesn't have the TrueSuite Access Manager

Hi

Are you sure you that this software should be preinstalled on your notebook?
I mean there are different A300 models but the user manual has been created for all A300 and in most cases it doesn?t differ between single models.

As far as I know this software is preinstalled only on notebooks with Fingerprint.
So it could be possible that your notebook doesn?t support the fingerprint and therefore the TrueSuite Access Manager is not preinstalled.


Bye

4 more replies
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I'm trying to install WinXP on this laptop. The CD boots up correctly, the message about system configuration is displayed, but then screen goes blank and HDD diode turns on. When I start pressing keys it starts to beep after I pressed several keys.

I did install and use WinXP on this laptop before, but I deleted it to try Win7 RC and recently I deleted it's partition and the recovery partition (WinRE) and created a single NTFS in their place and now I have this problem.

PS
This is *not* SATA problem, installer doesn't enter it's "blue" text mode.

Answer:Re: WinXP installer doesn't work on Satellite A300-1EG

Hi

Are you sure the issue is not related to missing SATA driver (if SATA mode is set to AHCI in BIOS)?

Usually there should not be a problem with the installation? Either you will install the OS without the SATA drivers but the SATA mode needs to be changed to compatible or you will install the OS with SATA drivers and SATA mode set to AHCI.

Check it!

3 more replies
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At me has broken new Satellite A300-234, has flied Windows Vista. I have not made the Backup copy of system. Has put system from a disk of other laptop Toshiba A200-23J.

The key does not approach. What to do?

Answer:Re: Satellite A300-234 - Product key doesn't work with disk from another la

You can order Recovery discs here:
https://backupmedia.toshiba.eu/landing.aspx

2 more replies
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I have a brand new A300-1MC, only 5 days old so surely not malfunctioning already!

Yesterday I configured it to my printer and camera, no problems at all when reading the discs. However, tonight the CD drive just doesn't read any disc at all, have tried everything from a DVD to a music CD.

I am not too hot with computer stuff but hoping someone out there will be able to help and hoping it's something really simple! Have done a virus scan, just in case, but nothing showed up.
Many thanks in advance, Carol.

Answer:Satellite A300-1MC - CD drive doesn't read any disc

Hi!

Do Windows recognize the drive and the BIOS also?

On the Toshiba website I have founded a firmware update for drives from Toshiba or Pioneer.
If you have such a drive, download and install the update.
http://forums.computers.toshiba-europe.com => Support & Downloads => Download Drivers

Bye

1 more replies
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Hello!

I have installed Windows Vista Ultimate x64 and I downloaded all drivers from Toshiba. The display driver doesn't install and thus my video card (ATI 3470) is not working. The setup starts, but then ends very fast without copying any files to my hard drive.

What should I do? I am also having a hard time finding drivers for my network adapter, Realtek RTL8101. Can somebody help me please? (I made the BIOS update to 1.7 and still no change; I also tried using the BIOS update for Vista x64 provided by Toshiba, but it doesn't work - an error rises saying: "Failed to retrieve bios information. BCPSYS block signature was not found. Error code -100).

Please help...!

Answer:64-bit display drivers for Satellite A300-1NO doesn’t work

Hello

According notebook specification your Satellite A300 belongs to PSAGUE models and after checking Toshiba download page I have noticed your notebook model is not supported for Vista 64-bit.
So you probably use driver for some other notebook model. I am afraid this is explanation why it will not work properly.

1 more replies
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Hey,

I'm user of Toshiba Satellite A300 and from the start I have discovered that it has combination of Alt+C assigned to starting up ATI - Catalyst Control Centre. Unfortunatelly this combination normally should produce Polish character "?" ( it doesn't look properly on this page somehow after I have copied it from Word - it is "c" with stong accent over it - here is its capital version "?").

However, the needed Polish character did not appear.
I can get its capital version with Alt+Ctr+Shift+c, but no normal version.

I guess there must be a fault in regional settings so I tried to change them to English and back to Polish with zero result.

A guy from this forum sayed that's easy to turn off.
"Just enter the catalyst driver and there must be option like 'shortcut'. Turn it off. "

But It's not easy, I can't handle with this problem.
I've try do it like that!!!!!

Please help me.

Vectrim

Answer:Satellite A300: Polish chracter doesn't appear using shortcut key with "c"

Hi

I don?t see any reasons to post a several times about the same theme!!!
I found this thread about the same issue and you have already posted there.
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=131543#131543

Why you don?t follow this? It?s always helpful to follow one thread to avoid confusion.

The solution should be:
Access the Catalyst driver and turn off the option called 'shortcut'.

1 more replies
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Hi

I have a problem with my laptop Toshiba Satellite A300.

I'm get frizzing color screen that after it I cannot log to the window I have send it back to the agent they told me everything is ok and fixed but I steel getting it,
and this is the picture for what I get:

http://www.postimage.org/image.php?v=aV2jkB5r

Answer:Satellite A300 - Display doesn't work correclty

Hi!

Have you tested an external monitor? So you can make sure if it?s a mainboard or display issue.

Have you updated the display driver? Try to update the display driver. Boot in safe mode, remove the old one, boot again and install the new one. You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers

Bye

11 more replies
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Hello everybody!

I had a problem with my Satellite A300. After installing Vista updates laptop is reboot automaticly, then it doesn't starting up and screan is black, but buttons is lighting, cooler is working.

Have you any solution for that problem?

Answer:Satellite A300 doesn't boot up after Vista update

Hi

Remove the battery, disconnect the AC adaptor and wait ~30min.
Then connect both parts again and try to power up the notebook.

Check it out!

5 more replies
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I have a new laptop, Toshiba Satellite Pro A300/ PSAJ1E - 01000XEN.

After I opened the box and put over my desk, I connect the AC Adapter and after I tried to turn on the laptop but there is no response.

I removed the battery and pressed the on button (to remove static). I then plugged the AC adapter and successfully turned the laptop on (with no battery).
If I shut down the machine the laptop won't turn on with the battery and AC adaptor. I have to remove the battery in order for the laptop to turn on.

I think the problem is the battery pack or maybe the BIOS... I wait your comment about this...

Regards

Answer:Satellite Pro A300/ PSAJ1E - 01000XEN doesn't turn on

Hi

What to say? seems to be something wrong with your notebook.
But please don?t ask me what?s exactly wrong or what part malfunctions.
Without any checks it?s simply not possible to provide final diagnosis.

As you said, the machine is new.
Why you don?t contact your dealer and ask for the replacement?
Maybe you could get a new one?

At the other hand you could contact the ASP in your country for a detailed notebook check.

PS; Your warranty is valid? so you?ve got no costs

1 more replies
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I have problem with FN button. It was worked when the operating system was vista, but after I upgrade my operating system to Windows 7 the function task bar that should appear at the top of screen when I press FN bottom does`t appear!

So, can you tell me how I can solve this problem, please?

My Laptop mode is Satellite A300-29N

Answer:Satellite A300 - Function taskbar doesn't appear anymore on Windows 7

Hi

I had the same problem after upgrade to Windows 7 but the solution was pretty easy: I have searched a little bit here in forum and founded out to install the newest Toshiba Value Added Package.

You can download it here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Check this!!!

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Hey,
The Lights is working but keys is not.
What can i do?
I have windows vista 32 bit.

Answer:Satellite A300-24z - VAP - buttons illumination doesn't work properly

What you can try is to reinstall Value Added Package. This package contains Toshiba Button Support utility.
Remove preinstalled VAP, restart the notebook, install latest version from Toshiba download page, restart notebook again and test buttons functionality.

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I have a new Toshiba Satellite Pro A300/ PSAJ1E - 018006EN with similar problems too.
When mine goes into sleep mode it will not re-start unless the power button is pressed 'numerous' times, eventually it powers up, but in safe mode and everything that was being worked on is lost.

Answer:Satellite Pro A300 PSAJ1E doesn't wake up from standby correctly

Hi

I have read about the similar issues? Mostly the display stayed blank after coming from standby or hibernation?

This could be solved by updating the BIOS to the latest available version and by updating the OS.

Please do this firstly?

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