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Satellite A350: Error Messages on Start up when Toshiba Console is started

Question: Satellite A350: Error Messages on Start up when Toshiba Console is started

We have just bought a new A350. I was installing Comodo during a Windows update.
The Comodo install failed to complete, but the Windows update did. We initially had three problems;

1. Lost internet connectivity, but not LAN. This was resolved by installing Comodo.
2. On start up the following message box appears "Can not find script file C:\Program Files\TOSHIBA\TOSHIBA Management Console\TOSHealthLocalS.vbs"
3. When I start the Toshiba Management Console the following message box presents:

C:\Program Files\Toshiba\Toshiba Management Console\TOSMgmt.exe
The specified path does not exist.

Check the path, and then try again

I have checked the path and that component does not appear to be loaded.

Does anyone have a fix for this?

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Preferred Solution: Satellite A350: Error Messages on Start up when Toshiba Console is started

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite A350: Error Messages on Start up when Toshiba Console is started


It looks like the Toshiba Console software does not function properly due to the instillation of the Comodo?
I don?t know exactly what happens but I think something has been muddled up?

I think the Toshiba Console should be installed again but to be honest I didn?t find it on the Toshiba European driver page!

Maybe you could set the OS back to the early time point before you have installed the Comodo? This should help you too?

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Ok, here?s the story. I own a Toshiba Satellite A350 laptop for a few years. As every night, laptop was on, I press the power button making it go into hibernate and then pull out the plug (battery is out, since it is always on cable and it might save the battery)

The next day, I plug in the adapter, press the power button and nothing happens. Literally nothing. Black screen, not a single sound .. nothing. All I can see is the indication light that the adapter is plugged in, which lights up.

I searched the internet (using another PC, duh ) and found lots of similar issues with Toshiba laptops. Main solution seems to be holding the power button for 30 second, putting the battery in and restarting it. None of these methods help.

I took the laptop apart, checked (and disconnected) the CMOS battery. Checked the power button, which is working, cleaned everything.

Here?s the weird thing: I have an USB optical mouse and a keyboard connected. I noticed that ?besides the indication of the adapter- the red light of my mouse is on all the time and also the indication lights (caps lock, num lock) of my keyboard can be switched on. So there seems to be power on my USB as soon as I connect my adapter.

Hope anyone can help, because I ran out of options. Two friends looked into it, no one has a clue.

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I'v owned my laptop for about 2 months now, and few days ago it started freezing spontaniously. there seems to be no 1 reason for this.

It normally starts with one application not responding (internet explorer, microsoft word) and then just freezes completly so I have to reset it.

Any suggestions please?
Thanks in advance.

Answer:Re: Satellite A350-20Q - started freezing completly

It?s really hard to say what the reason is for this.
Are you running the factory settings? I mean have you installed your own Windows version or is the preinstalled Toshiba image on the notebook?

It could be a software or hardware issue and if you have the factory settings I would recommend checking the HDD and RAM. Therefore you can use Memtest86 and Drive Fitness Test. Use Google to find both programs, they are freeware and easy to use. Just download a CD-image, burn it on a disk and start from it.
So you can determine what the problem is.

In worst case you must go to an authorized service provider to check your notebook.
I doubt that it?s an overheat issue. The fan should work properly because the notebook is only 2 months old? Can you hear the fan?

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Hi there guys. I just acquired a laptop from my step-father and I have formatted it to Windows 7 Pro 64bit. I seem to have most drivers for it but I have missing a crucial piece of software.

I have tried Vista 64bit and Win7 Flash Cards Utility to get my FN Keys working. Non of which have. Also the Value Added Package wont install either.

I would love some help with this!

Any Ideas?


Answer:Toshiba Satellite A350

Did you install the chipset drivers first before any other driver the .inf file gives the correct locations to which all other drivers will be instaled.

You should only use drivers for Windows 7 64-bit only

Have you checked that the FN key is not damaged or debris caught under the key itself giving a bad contact?

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i,want toshiba satellite a350-22z vga driver for xp,please help me

[email protected]

Answer:toshiba satellite a350-22z vga driver

Re: Driver Downloads

Greetings, nairul.alam.

Welcome to Major Geeks - if you would, please start a new thread in this forum describing your symptoms for indexing purposes, and to help us help you.

Be advised: I'd strongly suggest not publicly posting your e-mail address.

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The 1sy download is Hardware setup

This tool lets you customize your hardware settings according to the way you work with your computer and the peripherals you use.

and he second download is Utilies
This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use. To start the utility, click the Windows Start button and click Control Panel. In the Control Panel, select the TOSHIBA HW Setup icon.

I have got the downloads from here (5 pages of downloads)

Answer:Satellite A350 - Difference between these Toshiba tools

Thank you for this nice report. I hope you like these tools and use them to optimize notebook usage.

Are you satisfied with your A350? Friend of mine want to buy the same used one, notebook model.

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I am using a Toshiba A 350 and downloaded Toshiba Servc\ice Station utility for win 7.
It fails to open (even if admin rights).
The TsmachInfo service is started in srvices.

Any workarounds or do i have to install somthing more to this working?

Answer:Satellite A350 - Toshiba service station for Win 7 is not working

Did you install win7 yourself using a generic Win7 disc?

Sounds like you need to install the Toshiba Value Added Package (for Win7 not Vista)

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I got error messages when i try to use Toshiba bulletin board, so firstly I got error 3 and then i press ok and i got error 23 which i don't know why? By the way, my laptop Satellite L650-1PE.

Also I uninstalled it and reinstall the latest version again but I got the same error messages. Please anyone can help me about it.

Thanks in advance.

Answer:Satellite L650-1PE - Error messages in Toshiba bulletin board


What error messages you get exactly? Maybe you can post a screenshot of these messages.

What operating system you are using?
Do you use the preinstalled Windows 7 version from Toshiba or another version?

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I have a Toshiba Satellite U205-S5002. Yesterday when I attempted to start my laptop I received this error message: windows could not start because the following file is missing or corrupt: \windows\system32\config\system

And something about pressing "r" from the recovery disk. Well, I booted from the only disk I received when I purchased the computer and there is no option for repair. The only options available are to return the laptop to "out of box" condition, or to erase the hard drive. In addition, every search I've done on this error message references a recovery console, yet I cannot seem to find one.

I have several very important documents that I did not back up. Also, this happened after I shut the laptop down and put it in my laptop backback (in a nylon zipped pocket) and wonder if it could have overheated? I'm dreading the possibility that my documents cannot be retrieved.

Any assistance would be greatly appreciated. Specifically I need to know if and how I can get to the recovery console (I've tried F8 to no avail).

Please help...


Answer:Toshiba Satellite Can't Find Recovery Console

Hi, and welcome to TSF!

You need to borrow a Windows CD because the Toshiba recovery disk does not have the recovery console on it. This will allow you to run the recovery console.

Moved you to Microsoft support/Windows XP

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Hello, at first, sorry for my english:).

I have Toshiba Satellite A350-13A model and really big trouble with it: when I switch it on by the power button, power lamp is starting to shine, I can hear voice of fan for a secound - then it stops and i notice that HDD is starting to work - I can hear it and see by flashing lamp next to battery lamp, CD drive is working too, but nothing else happens. There's nothing on monitor. It looks like bios isn't starting. Let me explain what have I been doing when it all started. My computer has been working correctly but there have been a little mess on my HDD so I recovered system from recovery CDs, which I've made after buying computer. Everything was ok, system works correctly, so I started to install my software. I didn't uninstall this factory-installed program for system optimizing which is (I can't remember it's name now, but I mean this program which shows you updating for your drivers - I remember that there were updates for face recognition, video etc.) I installed all of updates that this program shows, including BIOS update. When I was done with installing these updates, I noticed that my keyboard is not working - with any button.

By the time, windows ended to doing it's update, so I switched "Turn on system again" from the windows start menu by the mouse. Then system closed itself, I saw that windows is updating itself like it always do after downloading updates, but when it all came to the end and computer sho... Read more

Answer:Satellite A350 doesn't start - BIOS failure or mainboard crash?

The caps lock light might not work if the BIOS is bad. It does sound like the BIOS is bad. First, I recommend that you see if the computer is under warranty. If it is, then let Toshiba fix it for you.

If it's not, then you might have success with Crisis Recovery Disk. I don't have any A350, but I have used Crisis Recovery with lots of dead Toshiba's, and it sometimes works. There is more information [here|] but be careful, because this method can make a good BIOS go bad.

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A window called log console keeps popping up with the following type of message.ERROR 16:39:51 - Unable to get compressed file size for C:\Users\Alan\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected]rtising[1].txt ( - code 5)ERROR 16:48:15 - Unable to get compressed file size for C:\Users\Alan\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt ( - code 5)

Answer:log console error messages! win 7

Have just realized it is to do with a small program called space sniffer. (shows where all your HDD space is being used)I had inadvertently left it running.

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Greetings Guys:

I download an installer for Disc Creator I have successfully installed it but every time I'll try to opening it There was an error message that is always coming out

Unexpected Error occured
Error Code: 32007C-49-00000001

Please Help me.

Answer:Re: Satellite A350-20K - Error with Disc Creator

Hi redeemer01,

Have you already tried to reinstall Disk Creator? Maybe it works?

To be honest I can?t say much about Toshiba Disc Creator because I?m using CDBurnerXP and never had a problem with this program.

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Hello, bought one monthe new Satellite A350 et cannot use webcam with MSN.

I tried new drivers webcam Toshiba et received message webcam not connected.

I have also tried to desintall and install drivers webcam always not connected.

Sound with MSN is ok.

Can you try to help me to instal webcam ?


Answer:Satellite A350 webcam error not connected

I have tested MSN functionality with my Satellite A300. Cam assist software is at my notebook always OFF and cam works well with MSN. To be honest I have problems with ICQ only. Skype and MSN works great.

Please enter ?Set up Audio and Video settings? and check if the cam is working there.
In my case cam is On and under select webcam there are three options shown:

Default ? Chicony USB 2.0 Camera
Chicony USB 2.0 Camera

Install latest MSN version and try to test it with someone.

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Good day to all,And thank you in advance for any help you can provide.I am running Windows XP.I also have McAfee Security Center running.And I usually use Firefox as my browserbut in this case I have the same problemin Firefox, Opera and IE.The problem I am having is accessing a couple of web pages on a website that I normally use all the time and have used without a problem for the past 6 years.I use the website for our local library to browse the catalog and request books and other mediaand to log into "my patron record"to renew materials I have checked out.About a week ago I became unable to view the catalog search page or to log in.I can access and view all other pages on the local library websiteand seemingly all other websites and pages I have visited since.Just these two pages seem to be the problem.I tried to access these pages throughFirefox and Opera and IEand I cannot access or view themwith any of the browsers I haveso it seems to be a system wide problem,not a browser setting??I contacted the library thinking something had changed with thembut no, they just asked me if I have java enabled.And I checked and indeed I do.All their computers at the libraryand other users I know aren't having the same problem.And I find these types of error messages in my JavaScript Console in Firefox andassume they are some how connected to my problem.Error: Expected color but found '"#4f5d9a"'. Error in parsing value for property 'background-colo... Read more

Answer:Javascript Console Error Messages

Hello, dfirenze:Try updating JAVA to see if that helps.Updating Java:Go to Start > Control Panel double-click on the Software icon > add/remove programs.Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

It should have next icon next to it:
Select it and click Remove.Then Download and install the newest version from here: us know.

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Hey all,

I've reinstalled the driver and i've restored my computer but the Backlit Toshiba Multimedia Console Buttons still dont work.

Any help appreciated.

I've used the Toshiba recovery disk, and it isn't working .

Model Number. PSAGCA-08W01N

Cheers, Levi

PS. would it be under warranty

Answer:Toshiba Multimedia Console Buttons on Satellite A300 dont work

Hi Levi

Have you tried to reinstall the Toshiba Value Added Package? This package controls the multimedia keys and also the illumination of these buttons.
Check the Toshiba website for an update!

Furthermore the illumination can be enabled or disabled in BIOS. Make sure that this option is set to enabled.

Last but not least BIOS update is worth a try! ;)

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I have recently bought a toshiba Satellite A350-12J....
The computer tells you to insert DVD + this is a system error...

Please insert DVD - discs to perform back up recovery discs.
Hope this is of some help, I am now almost bald from pulling my hair out!

Answer:Satellite A350-12J tells to insert DVD + "This is a system error"


Are you not able to boot up the system? Or what?
What happens if you press F8 immediately after the notebook has been powered up?
Can you see the boot menu then?

If you can access the ?Advanced boot? menu then you could try to use the option called ?Last Known Good Configuration (advanced)?.

If this will not help and you will be not able to restart the notebook then choose ?Repair my computer? -> Toshiba HDD recovery and reinstall the OS using the Toshiba HDD recovery option.


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When starting windows7, I am getting blue screen with error message 0x0000116.

Can anyone assist please?

Answer:Satellite A350 - Blue screen with error message

It looks like a graphic card driver is a trouble maker.Try to reinstall a graphic card driver in safe mode (f8 on startup). Read this article for information:

It's for VISTA but should be the same for win 7 too.

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When I switch on with mains power connected, I get a false error message which says "Toshiba Power Saver already started".
How do I get rid of this message permanently?

Answer:Satellite A100 - message: Toshiba Power Saver already started

Try uninstalling the Toshiba Power Saver from "Add/Remove Programs" in Control Panel.


Then download and install the latest Toshiba Power Saver from the Toshiba Website.

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Hey all,

I've reinstalled the driver and i've restored my computer but the Backlit Toshiba Multimedia Console Buttons still dont work.

Any help appreciated.

Cheers, Levi

PS. would it be under warranty

Answer:Toshiba Multimedia Console Buttons on Satellite A300-08WB dont work

> I've reinstalled the driver and i've restored my computer
Does this mean that you have used the Toshiba recovery disk?
Did you create a Toshiba recovery disk at the beginning?

I think if you didn?t use the recovery disk then the issue is related to the missing driver or software part?

But the Satellite A300-08WB is not known to me? what notebook model number is it?
You can find the numbers at the bottom of the unit?

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I can't figure out what is wrong: I'm trying to install the latest bios, bios-20090803144625 (64bit), on a Statellite 350 running Windows 7 RC. I get the following error from "Phoenig WinPhlash64": "Failed to receive system Bios information BCPSYS block signature was not found. Error code: -100"
I have also tried the 32bit installer without any luck.

I have tried to install in safe mode, but the installer will only run in "normal mode".

Any suggestions?


Answer:Satellite A350 - error when installing latest Bios (64bit OS)

I believe you need to install the Value Added Package so the BIOS file can detect the hardware properly.

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Computer was working perfectly and from one shot down to the next turn on it started to produce a clicking/popping noise and the screen was black for about 2 minutes before the log-in screen appeared. I have windows 10 to the latest upgrades.
Can you help with this issue? it seems that everytime it gets longer to have the log-in screen to come in.

Julio Gonzalez

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I've installed the Microsoft ATA Gateway on a dedicated server in a lab environment. The gateway shows a status of "Stopped" in the ATA Console configuration tab. On the ATA Gateway itself, the Microsoft Advanced Threat Analytics Gateway service
will not start. I keep getting the following error: "Windows could not start the Microsoft Advanced Threat Analytics Gateway service on Local Computer. Error 1067: The process terminated unexpectedly."
I get an Event ID 7031 error in the windows service logs that says: "The Microsoft Advanced Threat Analytics Gateway service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart
the service". The service continually fails to start.
I'm not sure if this is related, but I also get the following error in the Microsoft.Tri.Gateway-Errors Log: "Error [AsyncResult]System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from
the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: An error occurred when verifying security for the message."

I'm using Windows Server 2012 R2. The Gateway is installed as a stand alone server with port mirroring configured for the capture NIC.

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My system specs:
Operating system: Windows 8 64-bit (6.2, Build 9200)
System manufacturer: ASUSTeK COMPUTER INC.            
System Model: K56CA
BIOS: K56CA.206
Processor: Intel® Core™ i5-3317u CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 6144MB RAM
The first time I noticed trouble was Thursday. As  I was searching for someone on Facebook, Firefox would crash. If I reloaded Firefox and went to Facebook to do the same, it would crash again. I don’t remember every event after this, but I then encountered problems where I would try to open any program, even windows explorer, and I would get popup messages saying something about dll error, or something about not having a valid image.
I thought I was infected at this point so I ran avast free virus scan; after only a few minutes in it said it had found about 171 infected files. I then clicked on the statistics button in avast and the entire thing froze up. Then my computer froze up, so I had to force it to shutdown by holding down the power. I had to do this a few times before I was able to finally get in and run avast again. The thing is, this time it did a complete scan and said it found ZERO infected files. Why would it say it found some initially, freeze up, only to find none the next time?
I Thought I was out of the woods, so I bought the full version of avast to better protect myself in the future. Only to later find I was ... Read more

Answer:Started with dll error messages, then boot, now mysterious crashes.

Sorry, forgot to include the error message code I got when experiencing the blue screen. Here is the error I was given: 0xc000021a

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I reformatted HDD on Tecra A9 and wiped Vista plus all drivers etc.
Installed XP Home SP2 downloaded drivers from Toshiba & installed & debugged.
I upgraded XP to SP3. Then installed programs.

There is an error message on startup.
This origfinated from TOSHIBA MANAGEMENT Console.

I can also get the error message by running the offending VB Script: TOSHealthLocalS.vbs from C drice windows Program files.

The error is line 165 error 0x80005000 code source (null)

Answer:Tecra A9 XP SP3 - VB Script error TOSHIBA Management Console TOSHealth


Just one question: have you got WXP DVD with your notebook and installed this original Toshiba WXP image and later updated with SP3?

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Hi, my mums computer doesnt work when booting up, her it techo boyfreind split up wiv her not longago and stops reound sometimes, and goes on the laptop but cant fig wats wrong

Answer:Why The System On Toshiba SATTILITE A350-20S

Perhaps you could enlighten us wiv details of what actually happens when she tries to boot up. Any error messages?

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Hoping someone has some ideas. I have a Toshiba Satellite 2410-s185 running XP
When I turn the computer on I get the win XP and then these two error message.........
1. winlogon.exe
not a valid windows Image
(only option is to click okay)

2. isass.exe
Not a valid windows image

.......then I get a BLUE screen and nothing else. Trying f8 brought me to the same blue screen Anyone have any ideas or should I just reinstall XP, which of course we all hate doing and losing everything.. lanievig

Answer:Toshiba won't boot error messages, blue screen

Hard drive error, or an infestation that has damaged the first four to eight sectors of your hard drive.
Toshiba does not have software for testing the hard drive fitness if it is Toshiba drive, but other drive manufacturers to have drive fitness tests for their own drives.
Since the drive will still turn, you can rescue your data using a mobile drive adapter from or, then put the drive into a desktop machine as a slave, then drag and drop to the good drive, then burn to a CD for reinstall.
Then run windows in a Full install mode to see if the drive can be reformatted and Windows reinstalled.
If not, you will need to buy a new hard drive.,, and have very nice prices on mobile 2.5 inch hard drives nowadays.

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I stil use very old Toshiba A350D. Notebook works fine with Office, internet browsing and other light task.
But last days i notice a problem with wifi connection. Well, the card constantly switches off automatically. I use Intel Wifi ProSET tool and Windows 7 system tools.
Windows 7 indicator shown no avilable connections and ProSET indicator shown wifi disabled and ask for turn on wifi with hardware switcher, when hardware switcher (mechanical slider with LED on front) is in the 'on' position and LED flashes.

When this happens, the wifi card is still detected in the Windows device manager. I reinstalled all drivers, but this didn't fix the problem.
The card can be switched on and off several times per minute, but most often when the card is turned off it is hard to activate it again.

Fn + F8 works well, if WiFi Link works properly himself.

Is there still someone who remembers this model and met with such behavior?

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Hi all

Everything worked fine till this morning when I started getting jmcr.sys error. I made some search in Google but couldn't solve it myself. Does anyone know how to remove it?

Thanks for your future responses

Answer:Satellite A500 - jmcr.sys error on when I started


this thread has been already discussed:

try to update/reinstall Jmicron card reader driver [Toshiba drivers|]

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Hello everyone,

I have recently bought a second hand Satellite 115CS, and it has windows 95 installed. I soon found out that my computer cannot read the a: drive correctly.

Whenever I try to copy/paste/etc something from and to a floppy, the computer starts reading the drive but before it ends the process I get an error message saying that the drive could not be read.

I tried solving this problem by downloading and installing different file updates from the Microsoft and the Toshiba websites but to no avail. Neither the custom Scandisk nor any system utility could help me. I even tried using new floppies but I always get bad sectors for some reason.

I understand that Satellite's inability to read the a: drive is a known problem with windows 95, and that it was discussed before. Is there a way to handle the situation apart from what I have tried so far?

Unfortunately, since I do not have the original diskettes which come with the notebook, I am unable to perform the Toshiba diagnostics test on my computer to trace the problems. I would highly appreciate it if you tell me where a Toshiba Companion Diskette for Satellite 110CS is available for download online.

I really need advice in the matter at hand, and will highly appreciate your help with regard to the reading drive error messages and the Companion Diskette.



Answer:Error messages reading drive A: and Toshiba Companion Diskette for 115CS


This is very old unit and i can not tell you nothing about functionality but you must also known that maybe is there a mechanical problem and that drive can also be defective. Who knows!

Please check US Toshiba download page under Chose ?Download? option, select notebook model and you will see if something useful is listed there.

Good luck!

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Ok not sure if this is connected but as soon as I open up Outlook 2007 it freezes and will not download new messages, re-open it and the messages are there but freezing badly.
I have now started getting a message come up

Problem signature:
Problem Event Name: InPageCoFire
Error Status Code: c000009c
Faulting Media Type: 00000003
Damaged file name: schtasks.exe
OS Version: 6.0.6000.
Locale ID: 2057
Additional Information 1: 6a7f
Additional Information 2: 6df0c2959a4bec51f08e30f8d247a131
Additional Information 3: 4d90
Additional Information 4: 96f228584538e554560e37a46273508f

This message normally pops up while I am on the internet, Can anybody tell me if this is all connected and how to sort it out without loosing all my data in Outlook as I can not save .pst file, keeps saying hard drive is too full and problem with .pst file, this is what make me think that it is all connected
Many thanks


Answer:Outlook 2007 in Vista has started error messages in Vista


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Relevance 59.04%

I am after a little help please. I have a Toshiba c850 satellite laptop. It started displaying an error code.
I have purchased a re boot disc off the internet as I did not have a one.
When turn on my laptop and Toshiba start screen appears, it is saying automatic repair, then I get a message saying can not complete automatic repair as a partition is missing. Can anybody help me with this issue please?

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hey there! my toshiba satellite 1800 system unit won't start up!

its been giving me a lot of trouble since i bought it used 3 months ago. when i hit the startup button, nothing happens. Well the light beside the ppicture of the disk and cd lights up for a minute then dies. Also, afterwards the light on the front that shows the plug in wire begins blinking orange. this happened before a couple of weeks ago and i fixed it by tilting the laptop on its back then restarting in safe mode and everything was fine. At the time, it initially turned off because i picked it up off te table. for a while it would start, but turn off as soon as i pushed a button or picked the machine up. i thought it was a loose wire but then why did starting it up in windows safe mode seem to work last time? i literally shook the thing after to see if there was still a problem and it didnt turn off. this time, it wont even start up at all. the screen doesnt even turn on.i tried undoing all the screws to look inside so i could at least see if something is loose but the top wouldnt come off.

any help is appreciated! thhanks

Answer:toshiba satellite won't start up

Taking a laptop apart is a complicated business and is usually left to the professionals to do!!

A repair shop is about your only option!!

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I have a Toshiba Satellite l50-a-1eh laptop. My laptop won't boot up. I don't see the Toshiba logo and I can't come in the Bios. The lights are on and the fans are running just wont. When I press the Capslock pressure, I see no light of the Capslock. I also noticed that my laptop need to recharge faster. Maybe it has to do with it. Please can some one help me. In advance thanks.

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Hey I was wondering if anyone knows why at start up and when every go to get on the net that i get Bad Image error messages I know it started after i turned off my computer and then the next time i started it up i have been receiving this message so i was wondering if anyone knew how to get rid of it.. I have Windows XP

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Relevance 58.22%

Hi all, I have a laptop Toshiba C855-2CL and all of a sudden it won't start up!!

When only the battery is plugged in, I press the power button and a white led on the power indicator is flashing 5 times, after that nothing at all.

When I plug the power cord (with or without the battery, it's the same), the white led on the power indicator is flashing always plus the DVD drive keeps making a strange noise and flashing always.

I've tried all possible ways to fix it myself, by reading a couple of topics in this forum with no luck. Here's what I've tried so far:

1) Power drain by disconnecting everything & pressing the power button for 30". Then reconnect the battery and charger.
2) Step 1 + memory removed
3) Step 2 + MB battery cell removed
4) Step 1 + DVD Drive removed from the laptop
5) Step 1 + the use of another power adapter and cable

Any idea what else to try?

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I have a Toshiba Satellite laptop that will not start. When I turn it on I get the message "we apologize, but Windows did not start successfully." I do not have a CD for XP, as it came installed. I have tried every option offered on this screen, i.e. Start Windows Normally, et cetera, and none of them work. Any suggestions, for a computer dummy, on how to cure this problem?

Answer:Toshiba Satellite laptop that will not start.

you will need to purchase an XP CD or get the original installation disc for your laptop. I suggest the former. Your registry or HD is corrupted.

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I have a Toshiba Satellite A665 laptop with PGP Encryption running Windows 7.

While using today it suddenly gave a blue screen of death and shut down. It refused to restart properly. When I restart it is does different things and it seems random.

1. Sometimes it goes to the PGP screen and then does one of the following:
a. won't let me type
b. refuses to accept my password
c. accepts the password and gets stuck on identification verification
d. accepts the password and then freezes on a black screen.

2. Sometimes it goes to a BIOS setup.

3. Sometimes it says "boot failed" and gets stuck. Sometimes it goes to the PGP screen (but messed up)

4. Sometimes it asks what to boot from (HDD, CD/DVD etc). I choose HDD and it goes around in a circle again.

ONE time it gave the option of Safe Mode and I wish to God I had chosen it and done a system restore. But alas it won't work.

Any help?!?

Answer:Can't start Toshiba satellite laptop

I should also mention that I saw on a forum where someone with a similar problem found that their hard drive had simply come loose. I opened it up and the hard drive indeed was loose, but I plugged it back in with the same problem continuing.

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After a normal day using my laptop i shut it down ,just to find out the next day that it woudn't start or pass this error message   PXE-E61 media test failure,check cable and blah blah blah over and over.....Please help I don't know what to do. I have the backup cds that was made when I first got it 4 months ago but i don't know how to do it or if i should do it at all....thank you very much for your help!

Answer:toshiba satellite start problem

The error message is blah blah blah?

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I think we picked up a bug. My son was on and a pop up came up about a Java something and he clicked yes. The Windows defender freaked out saying we had a trojan virus. Then it crashed and burned. Now all it does is run the restart repair program which says it can not fix the problem. Anything I can do to get this running. It's my daughter's laptop and I would like to get it running. Any help would be hugely appreciated.

It is a Toshiba Satellite with Windows 7. I've tried the restart in safe mode and it did not help. Neither did the "last known good configuration" option.

I does this as it is trying to start windows and it the laptop did not come with a recovery disk.


Answer:Toshiba Satellite Windows 7 will not start

Download and burn to CD BitDefender bootable AV scan, boot to run a Full Scan: FREE Bootable AntiVirus Rescue CDs Download List. See if you are then able to boot into Win7 or Safe Mode with Networking to install and run a full scan with Malwarebytes

Next boot into System Recovery Options, accept any offered Repair. If Windows 7 doesn't start boot back in to run Startup Repair up to 3 separate times with reboots. If repairs won't work from F8 Advanced Boot Options Repair console use WIn7 DVD Repair console or System Repair Disc - Create which don't depend on System files to run.

If this fails, boot back into DVD/REpair CD System Recovery Options to try System Restore, and SFC -SCANNOW Run in Command Prompt at Boot

If all fails you can attempt to copy out your files using DVD/Repair CD: Copy & Paste - in Windows Recovery Console

Then either run Factory Recovery if an OEM, Recovery Disks, or use a Windows 7 DVD to clean reinstall. Toshiba Recovery
Reinstalling Windows 7

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it is displaying a message that read 'The firmware has detected a CMOS battery failure has occurred'I have tried booting from the last known configuration an then it returns to the start up screen an displays the same over an over

Answer:toshiba satellite l300 won't start

'The firmware has detected a CMOS battery failure has occurred'Simple answer: Replace the CMOS battery, this is a small battery mounted on the motherboard and is easily replaceable. Your motherboard manual will give instructions. Because you provide no other information Google for your motherboard and follow the instructions given.

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Hello, this is my first time using this site and I haven't the greatest knowledge when it comes to computers so excuse my ignorance

I own a Toshiba Satellite L450D-113, Windows 7 laptop (bought Christmas 2010), about one month ago I went online and the laptop blue screened on me saying it had to do a 'crash dump' etc. It then shut down. When I tried to start it, it began to over heat, puffing out air. I decided to leave it to cool. The next morning it kept restarting every time I got to the Toshiba start-up screen. I eventually was able to press F12 and get into the set-up screen where I just exited as I didn't want to mess with the code. It worked and the laptop started perfectly. Every few weeks when I would start the laptop it would restart itself but when i held down the on/off button it started without any problems, it appeared to me that it had overheated.

However this morning when I turned the laptop on I encountered another problem. This time it will start and go to the Toshiba start-up screen and it will then restart immediately, not giving me time to get to the safe mode start-up options or press F2 or F12. I use the computer a lot during the day and I recently bought an external hard drive and took most of my files off, I have approximately 42.3 GB free space. I also have no backup disc.

I haven't tried to start the laptop again for about an hour, so when I do start it again it will probably start without any problem. I'm leaving... Read more

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Hi folks, I have a toshiba Satellite p750 that worked ok until I plugged a portable hard drive in and got static like lines across the screen and had no response from mouse pad so I foced shut down by holding start button for 10 seconds. Restarted and nothing, just the on/off button lit and no response from the hard drive. Restatrted holding down back space and still nothing, removed battery and did the same thing with same results. No screen with only on/off button illuminated. ?.. help

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Hi All,

I have searched the posts and googled for ideas but am not coming up with any clears answers that are relative to my issue.

For some weeks now my laptop has been performing very slow and freezes when using quite frequently causing me to have to manually shut the unit off by holding the power button on for 10 seconds.

This ultimately led me to restoring my unit back to out of the box condition using the recovery partition. Over the next few days I updated windows, drivers, etc.

I did notice a very slight improvement in performance, however it still "felt" hot, and then froze again. I manually restarted and was given two options:

Windows startup repair (recommended)
Start windows normally

I selected the repair option only to get a message telling me that windows was unable to repair startup. The diagnosis and repair details gave me a root cause of:
A recent driver installation or upgrade may be preventing the system from starting.
Repair action: System files integrity check and repair.
Result: Failed. Error code = 0x490
Time taken: 529733 ms

I then went into system recovery options and selected windows memory diagnostics tool and selected restart now and check for problems.
Laptop restarted and began testing. Once testing was completed the unit attempted to restart but got hung up on a black screen with only the mouse cursor visible.

Any ideas?

Thanks in advance for your help.

Answer:Toshiba Satellite unable to start up

Hi, i'm no one, but I have a laptop. Possibilities:
1/ Overheated after long hours running. Google "SpeedFan" and measure the temp.
2/ Virus or malware or whatever people call it. Check your trusted-antivirus.
3/ 2 or more programs conflict with one another. You could be having 2 antiviruses or any 2 background running programs.
4/ Windows crashed. Try to backup important data, and re-install the Windows or start using a GNU/Linux in replace of Windows--it's clean and no viruses guaranteed.
Hope this will help.

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Hi,my toshiba 64-bit; intel core 2 duo P7450---hangs up after the "starting windows" display, then displays only the cursor. afterwards, it restarts and recommends to boot "launch start up repair". I have tried f8 and all the options there but nothing works..I have also tried using a windows 7 recovery disc...still did not work.thank you for any assistance you can extend.

Answer:toshiba satellite windows 7 cannot start up

save your files by booting with a linux boot disk, then do a factory restore..i hate computers!but cant help myself....

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I just got this computer today and it is working well except for this one bug. The computer will be working like normal, internet runs fast and smoothly, but if I close the computer it shuts windows down. When I open it the computer tries to restart then the screen goes black. Then I have to restart the computer about 3 times before it starts up properly.

I have started it in safe mode and changed the power options in the control panel so that nothing should happen when I close the computer but that didn't work. I've tried running the chkdsk command but the computer wont run it and I can't run system repair from the hard drive.

The computer is a Toshiba Satellite L755 with windows 7 64bit. 4GB of RAM and a 500 Gig hard drive and an I3 processor.

Any information that can be provided would be greatly appreciated. I'll provide more specs if needed!

Answer:Toshiba Satellite start up issues

Hello vinuguy -
Can you please tell us what happens if you first Shut Down the computer, then close the top, then press the Start button ??
Is this then a "normal" start up, or do you still have problems ?

Thank You -
EDIT for spelling

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when I turned it on it did not start, the on/off and WiFi led is on and i can hear the fan, after a while i can feel the heat from it, but i got nothing on screen
thanks in advance

Answer:Toshiba Satellite L635-133 won't start

I have a Toshiba Satellite L635-133 and it won't start, all I have is green power led and red WiFi led on and I can hear the fan, after a while I can feel the heat from it but i got nothing on screen. Please any suggestions

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Have now an older model Toshiba Satellite Pro A120. I took it to the Repair shop (too far away) to fix. I didn't take my XP cd with me as I intended to install windows once he got it working. He (temporarily) instaled his XP copy to make sure the Notebook works again. But didn't put in the code registration.

So now I have to reload my XP. But I've never had to do so on a Notebook. Only desktops.

What action is needed to make it load from the windows CD?

Answer:Toshiba Satellite Pro - need a push start

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starts and says starting windows, then changes to "setup is starting services" and window appears to say "pc restarted unexpectedly or encountered error, windows installation cannot proceed. to install windows click OK to restart computer, and then restart the installation. just repeats the above over and over again. I tried restart in safe mode from F8 key but just the same

Answer:toshiba satellite wont start

If you made a set of recovery discs for it using the Toshiba utility in Windows when your laptop was working okay (which you should have made when your laptop was new), boot your laptop from the first disc in the recovery set.If you didn't make a set of recovery discs, you should be able to order a set of backup media via this Toshiba web page: aware that using recovery discs/backup media will erase everything that's currently on the hard drive, so I hope you already made backup copies of your files. If you didn't, before using recovery media you should remove the drive and put it in an enclosure. Plug it in to a working computer and copy your files to a pen drive or to DVD/CD media.Then put the hard drive back in your laptop and proceed with recovery using the recovery discs. message edited by phil22

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ok i have a toshiba satellite L305 im not sure i may have a virus it started to give me problems i e freezing and crashing while doing small task on the internet such as checkin emails then it started doin this when i wasnt online it would freeze to where i would have to make it shut off well it kept doin it and now when i turn it on it will load sometimes to the point that it ask the username password but it freezes after that can anyone plz help me

Answer:my toshiba satellite will not start anymore

when i turn it on it will go past the toshiba screen then goes to window error recovery i click start normal and thats is where it freezes

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Shortly after my new laptop upgraded to Win 10 build 1607, I began to receive indications that Windows Firewall was not operational. This is the worst of a number of symptoms that started at the same time. This firewall issue, Cortana no longer works, several of the built in accessories no longer work.

When Windows FW failed I began what has turned out to be a hopeless exercise to try to fix it. There are zillions of hits on the web about this issue dating back to Win 7 all described the same way. The long and the short of my issue is error 0x6D9 when starting the FW. I've tried from the services dialog, I've tried from the Security applet in control panel. Nothing solves the problem.

So, I installed ZoneAlarm Extreme Security (which I was going to do anyway). ZA is installed and active so I went about trying to set up RDP and RDP told me it couldn't be setup because Windows Firewall wasn't running.

What is going on? Is there any help out there?

For the record, ZoneAlarm Extreme Security and Malwarebytes AntiMalware V3.0.

If there is an issue with firewall that dates back to Win 7, with the same symptoms and similar fixes (which in my case don't fix it), then we as a user community need to question what the heck Microsoft is doing. Firewall is a key component and it needs to be very robust but clearly there is something going on.

I'll be monitoring this thread daily so feel free to ply me with suggestions. The only one that I don't want to hear about i... Read more

Answer:Windows Firewall Not Started and Will Not Start - Error Code 0x6D9

Have you tried
sfc /scannow

command in administrators command prompt.

TenForums has a tutorial about this command written by Brink
Run SFC Command in Windows 10
It is recommended to try Option 3 first

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Hey all...

I am having problems starting up my laptop

The model is TOSHIBA Satellite 1110

When i start up the laptop, i am receiving a message similar to the one below:

'Realtek Ethernet Controller'
PXE ROM: Unable to Test Media, Check Cable
PXE ROM: Exiting ROM'

That is not the exact message but it is similar to the one i receive...

I have managed to start my computer once since first experiencing this problem but further attempts have failed...

Can anyone please help?

Many thanks,

Answer:Toshiba Satellite 1110 Laptop won't start up...

make sure you are not connected to any network and then boot. the msg is
showing problems with your ethernet connection

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My laptop will not start and when I hit the power button nothing happens. There are buttons that normally turn blue when the system boots up, but when try the power button a yellow light flashes 4 times and that's it. It happened all of a sudden. I have removed the battery and unplugged the AC adap and then replaced the battery and still nothing.

Using Vista. Any suggestions? Thank you

Answer:Toshiba laptop Satellite A215 won't start

I had a Satellite in for repair a few months back with the same symptoms and to be honest I did not have a clue what was causing it.
I decided to strip it down to basics and discovered it was the cd/dvd drive that was causing the problem, replaced it and all was good again.
I am not saying this is your problem but it is quite easy to test, the drive is held by two screws and then simply pulled out

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Hello and good day to everyone, I am new and this is my first post. I am having an issue where after trying to get the system to recognize the rest of the ram, I decided to click on normal start up from the general tab, but after selecting and rebooting my laptop will not seem to boot. As I turn it on, the screen stays off and nothing else will happen. I have tried tapping the F8 and F4 keys, but nothing happens. I also tried using a bootable usb and a disc with windows 10 but nothing seems to happen, my screen is just off.
The laptop is a Toshiba satellite L655D-S5055.
Any and all help is greatly appreciated, thank you.

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hello every one , ( i not so good in english but i will try to explain my probleme )
so i have a toshiba satellite p750-133 , whene i push the start botton it start , LED on , Fan work , but in 5 sec , it shutdown,
what's the problem ,
i checked the bios ( tried the hard reset ) , same problem ,
so please i realy need my pc , i'm programmer and i can't get new one ,


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I have lost the 'In Touch with Toshiba' at start up, so the recovery disks don't work. This was caused by using the wrong disk in the first place - we have three Toshiba notebooks!

Any suggestions? Turning on the computer and holding F12 doesn't work.

Answer:Satellite A60: lost 'In Touch with Toshiba' at start up

Hi there,

I cannot imagine that you cannot boot from the recovery cd. Is F12 REALLY not working? Did you tried it with pressing "C"?

Would appreciate some feedback.


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Hi all, I have a problem with my Satellite T130. I have to start the Toshiba HDD Recovery but the computer tell me that there isn't a valid HDD recovery on the PC. Probably this is a my fahter's fault. There is another way to start the recovery?


Answer:Satellite T130 - Can't start the Toshiba HDD recovery

Hi buddy,

How do you try to start the HDD recovery procedure?

The complete HDD recovery procedure is described here so please check this article:

If it doesn?t work your only option you have is using the recovery medium. Did you create it as mentioned in user manual?

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My Toshiba Satellite L50-B-1nx wont power up or wake up with the battery inserted. It can start up without the battery as long as the ac adapter is inserted.
Once it is on it works with the battery and without it. It shows the charging LED however it says there is no battery detected and it wont charge.
I bought a new battery however nothing changed

Answer:Toshiba Satellite wont start up with battery

Try this..
1. Disconnect laptop from power cord
2. Take out battery
3. Hold power button for 30 seconds
4. Put battery back
5. Connect to power cord
6. You can see that the orange light is on
7. Press power button to boot up laptop.

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My toshiba satellite A660 does not want to start anymore. Sometimes, when it start it just switching off automatically after 5 minutes.

The call center does not answer to email. I hope to find a way to solve this issue.

My view after using different laptop, I cannot believe anymore that Toshiba is good quality.

My own view on this issue:

For using it 2 years, I had to change the memories, the hard drive and the battery. This is ridiculous because I paid this laptop more that 1000 pounds to avoid this type of issue.

I am really disapointed of Toshiba because Quality

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Hello and good day to everyone, I am new and this is my first post. I am having an issue where after trying to get the system to recognize the rest of the ram, I decided to click on normal start up from the general tab, but after selecting and rebooting my laptop will not seem to boot. As I turn it on, the screen stays off and nothing else will happen. I have tried tapping the F8 and F4 keys, but nothing happens. I also tried using a bootable usb and a disc with windows 10 but nothing seems to happen, my screen is just off.
The laptop is a Toshiba satellite L655D-S5055.
Any and all help is greatly appreciated, thank you.

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I have a Toshiba satellite l50 b 1nx and I cant start it up or wake it up when the battery is inserted. I bought a replacement but nothing changed. When I insert it it shows the charging LED but says no battery is detected. Also once it is on, if i take the ac adapter out it powers off even if the battery is in

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can anyone advise. I am not IT expert but this is my issue/story
above laptop under warranty would not start up. Power there but just wouldn't screen
tried everything replacing battery etc
took it back to store who checked it over

this was their official report
From customer services - After an Over night charge, the computer booted up without concern. Once in Windows, the trackpad was non-responsive. Ran Faultfinder (Company Software that scans all components of a computer and tests them for faults) in both Windows and BIOS (pre Windows), and discovered the trackpad was working in BIOS but not Windows. This would indicate a software fault, as the hardware was physically working. We also ran a HealthCheck (which is a piece of Company Software that asses and fixes small software concerns, such as de-fragmentation, temporary files, updates and searches for virus' etc). Software faults are not contained within the warranty

i wasnt happy with the accuracy of the report as they had called me before hand to say that they had got it working but the mouse trackpad wasnt working so had to reboot it and when I asked if all my data had been lost they confirmed it had. They said the track pad still wasn't working so as this was a software issue it wasn't covered under warranty.

So I questioned why the report didn't mention that the machine had been rebooted/reformatted and all the data lost. the response I got was emailed to me

From customer services - I ca... Read more

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My Web cam was working fine, and all of a sudden its almost non-existant.
I tried downloading the driver for it, and still nothing.
When i got to camera assistant software it just tells me that the web cam has either been disabled or has failed and to check web cam settings.

How can i check settings when I cant open it?
someone please help me, need it working asap

Answer:Web Cam on Satellite A350

Can you please check if the cam s listed properly in device manager?
It must be listed in ?Imaging device?.

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To start, I left my laptop off for two days while away on vacation. I return home and attempt to load it and receive the windows error message:
"Windows failed to start. A recent hardware or software change might be the cause."
I am left with 2 options:
1. to boot start windows boot manager
2. to load windows normally

When I try option 1, at the bottom of screen there's a bar that says loading windows file and then the screen goes to a black screen with an arrow, never to load--even after a substantial amount of time (hours)
When I try option 2, it goes to the windows logo screen for a couple of minutes and then returns to the error message screen.

I have a Toshiba Satellite L655-S115
Windows 7 64 bit
My 1 year warranty on the laptop just ended, less than a month ago and when contacting Toshiba they note this. Upon a 2 minute conversation I was told that the harddrive crashed and needs to be replaced as well as windows OS ($200).
I just don't understand what could have happened because prior to leaving for vacation, windows was functioning no problem.
My laptop is not making any weird sounds. I just want to be sure their solution is necessary or is there any other solutions I could try before dishing out $200+ for this $600 computer. Also know any strategies getting around out of date warranty when right outside, within weeks of the warranty period.

Answer:Windows failed to start - Toshiba Satellite L655

I don't know if you got this settled, but it sounds like the hard drive might be okay if you can re-format and re-load Windows fresh

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My old A120 has over 50 processes showing in Task Manager before I even open a browser or any other application.

This seems far too many for a machine with a 1.46 GB processor (and half a gig of RAM).

Many of them are Toshiba processes, and look worryingly as if they are associated with hardware operation.

Is there a list anywhere of Toshiba processes which can safely be turned off - and which advises how to do this?

Answer:Satellite Pro A120 - What Toshiba processes can be excluded from start-up?

I alsof requently have as many as 58 processes running before I open anything quite a few of them are toshiba. Please could somebody let us know which one`s can be safely shut down.
I have noticed a lot of people are reading this thread so it is a common problem with small processors and limited memory, I have a satellite pro A60.

Thank you


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hi my laptop got knocked over and fell about 2 ft... this is what happens when I turn it on... the windows error recovery message comes up giving the options to launch startup repair (recommended) or start windows normally. in both options the following happens... it says 'windows is loading files' the the loading bar that is green and moves along sideways comes up for about a minute then just goes to a blank screen. The laptop is still on, the screen is sort of lit but just blank. Have tried numerous of the options when selecting f8 during the inital startup but they all have the same outcome. Is there anything I can do..!? Also, if there is anything i can do, will this lose what is on my harddrive? Any advice would be hugely appriciated. Thanks

Answer:dropped laptop wont start up - toshiba satellite a

Try to get the HDD manufactures diagnostic download onto a disk , then run that to check out the HDD

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I have an A350-13I Notebook. The notebook has a slot to install a second hard disk but there is no connector for it. Does anybody know what modifications are necessary to install a second hard disk?

Answer:Satellite A350 - How to install a second HDD?


The answer is pretty easy: You can do nothing!

The reason why you have a second slot but without connector is that some models are equipped with second HDD and some other models not I think.

So fact is that you can?t add second HDD to your notebook.
If you need more disk space you can use a bigger HDD or an external HDD for data.

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Hey everyone.

I own a Toshiba Satellite A350.

Last night, my down arrow key clicked out of place, and now I'm pretty sure one of the key retainers is broken, as a very small part of one of the retainers is broken, and the key will not click back into place.

I went to at least 4 different computer stores today and had no luck in finding somewhere who sells these retainers, one place , however suggested I go to the manufacturer, so do I call the Toshiba help line or something??

With this model, is it possible for me to fix this retainer/key issue, or will I have to take it to a professional??

Answer:Satellite A350 - I need a new key retainer

I think you will not find a key retainer because such parts are not available. If one key is broken or something else on the keyboard you must replace the complete keyboard.

What you can do now?
Well, in your case I would contact the nearest ASP that you can find on the Toshiba website. Explain the situation and the ASP can order a new keyboard and exchange it if you want. => Support & Downloads => Find an authorized service provider

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I'm French.

I have a Toshiba Satellite A350-11C and would like to downgrade my pc to Windows XP but I don't found any driver for WinXP.
Where to download it? Or the Vista driver is compatible with Winxp?

Thanks bye

Answer:Need WXP drivers for my Satellite A350-11c


I have checked Toshiba support page and unfortunately there are no drivers for WXP. Obviously this newest notebook model is not WXP supported, or not yet.
So either you try to search drivers by hardware manufacturers, similar Satellite models or continue to use Vista.

To be honest I don't believe there is some difference between satellite A300 and A350 except dimension. I don't know which A300 is similar to your A350 (hardware configuration).
Try to compare notebook specifications on Toshiba support page.

At the end I must say that downgrade is OK but maybe you should also look forward and use Vista as latest operating system. Make good experience with it and prepare yourself for new Windows 7. It is similar to Vista but with some differences in design.

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Hi there,

When cleaning my A350-04S today, I removed my keyboard to find the motherboard labeled "3G / UWB / GPS". This was a surprise to me, as the laptop was not advertised with 3G / UWB or GPS. It also has a SIM slot behind the battery, but I can't seem to identify the F3507g mobile broadband module. Does anyone know if my model had the F3507g installed? I've also gone ahead and installed all the necessary software (found [here|]) but the module cannot be identified.

Could it be that the BIOS settings are disabling the hardware (if it is there)? If it isn't there, why has Toshiba included the SIM slot and printed on the motherboard "3G / UWB / GPS"?

Any insight would be greatly appreciated.


Answer:SIM Slot on Satellite A350-04S

According notebook specification your notebook model doesn?t have 3G module inside. All notebooks with 3G have preinstalled software for 3G that is included in original recovery image that Toshiba install on notebooks and offer to the customers.

I presume you such software was not preinstalled with, I presume original Vista OS. It is Canadian model and I don?t know if Toshiba Canada has offered A350 with 3G.

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My homefriend and i have same laptop Toshiba A350-22z but my laptop slower than the other.
I hope the problem is highest frequency; mine is %32 other is %100

What is the problem in your opinion?

Answer:2x Satellite A350-22z but one is slower than the other

hi erdemrek,
i cant see what is exactly the problem your talking about but:
if you have the same cpu, the same amount of ram, same model make, same installation then everything should be the same.
what do you mean with "highest frequency" unfortunatly i dont speak your language therefor i cant read the text on your image.
if you test the speed of the machine be assured to use the same utility (benchmark).
load on a system differs depending on the services and applications launched and running.
could you give some more information on this problem?

at first you can try to swap the hdd and see if there is any change. if it's a software related problem it should appear on the other machine as well when changing the hdd.

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I have a problem with my dvd player. I can't burn any dvd or cd.
I have tried with several brand of blank cd and dvd with Nero and i have always the same problem.

The software hangs without any error message.

I need your help.


Answer:Satellite A350-20S can't burn any dvd or cd


Do you try to copy any copyright protected disks?
Possibly this is not possibly due to some restrictions?
Otherwise you should check if an firmware update for the drive exists?
If one is available then you should find it on the Toshiba European driver page.

Last but not least if can be an hardware issue? but the ASP should be contacted as last resort?. I mean in most cases the used DVDs or CDs are responsible for such issues?
I had such issue too and could solve it using another brand? I?m now with TDK ?R disks

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Hi! Is it possible to regulate the sensivity of the touchpad in my laptop?
I have a Satellite A350-20J (according to the label at the bottom of the laptop), a PSAL6E-04800GRU (as of Toshiba diagnostics utility). I bought this notebook in Moscow.
It is getting already annoying to work with it as this touchpad is so sensible that I am continuously unintentionaly "making clicks" here and there, sometimes with very undesirable effects.

Another question:
To the date I am writing this message I have not been yet able to find the exact model of my laptop in both the English and Russian websites of Toshiba.

1 + Following the UK site, I reach There is a link on the top left "Click here to find your laptop". Click. A pop-up opens, with 2 ways to locate my laptop:
1.1 - Select the family, series or model you are looking for: I chose "Satellite A350 series" then the next combo offers just A350-20S. That's not the mine!!
1.2 - Enter the part number you are looking for: I enter the number in the label of my laptop, click Search and get a "Entered part number has not been found"

2 + Ok, ok, as I bought this computer in Moscow, maybe I have to go to the Russian site. I go there, everything of course is in Russian but no option to change the language to english (my native language is not English nor Russian). No problem. Browse the site up to Read more

Answer:Satellite A350-20J and Touchpad

Hello Carlos

At first I must say that you can change touchpad sensitivity. It can be done in Synaptics settings.
Please go to control panel > mouse > Device settings tab > Settings button > in next window you will find menu on the left and last option there ?Sensitivity?.
Try to change touch sensitivity there.

The whole story about notebook model identification is interesting but at the end I didn't understand why is this so important for you.
All you need to know is that you have PSAL6E model.

Using this part number on download page you will be able to download right drivers and all other Toshiba stuff for your notebook.
It will be very nice to know why is this identification so important for you.

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I own a Toshiba Satellite A350-21d.

In the past few weeks I experienced that the computer shuts down, while playing games.
I have played these games for as long I?ve had the computer, so I really don?t understand why these shutdowns happen.

So if anyone could help it would be great
I have updated my BIOS, and several other updates.



Answer:Satellite A350-21d - Shutdown, WHY?

Hello Thomas

It is not easy to say why this happen exactly. To be honest your posting doesn?t offer any relevant info.
Which OS do you use?
Do you use Toshiba drivers only?
Have you may be installed some third part graphic driver?
Which games do you play?
Is notebook pretty hot before shuts down?

Please explain to us all this a little bit detailed.

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Hi guys,

I installed Windows 7 on my A350/07H and I have a few problems.

1. I cannot find any vista/w7 drivers for the frontpanel multimedia touch buttons
2. When I type shift+2 I get a " symbol instead of a @ symbol. Vice versa, when I press shift+' I get the @ symbol instead of the " symbol.
3. When installing vista drivers for the touchpad, by either Synaptics or ALPS (I think that's the name), the touchpad is quite laggy. That is, it's not smooth and seems to be less responsive than without the drivers. I uninstalled the touchpad drivers and the touchpad returns to being very responsive.

Any help would be appreciated, cheers.

Answer:Satellite A350/07H and Windows 7


As you know Win7 is not launched officially and at the moment you can try to use beta drivers from Toshiba US support page.
For every OS Toshiba must design and test new drivers. For Win7 such drivers still don't exist, just beta drivers. If everything works well is OK and you will be lucky if not .... you know what I mean. :(

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The sound on my toshiba laptop is simply not working...

i have the sound turned on, ive tried playing music from itunes, videos on media player, youtube videos... no sound at all

ive checked my sound setting's and it says everything is working and my default sound says ''Speakers, TuneConvertAudio, Working''

has anybody ever had this problem? any tips on what i should do?

EDIT: Just to add, my laptop is in very good condition and there is no damage to the built-in speekers themselves

Message was edited by: NUFCRULE

Answer:No sound on Satellite A350-20S

So you are 100% sure it?s not muted?

Please try the key combination Fn +ESC
This enables and disabled the mute.
Furthermore I recommend uninstalling the sound driver.
This might help if the issue would be related to a sound driver malfunction.

Did you try headphones?

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From where I can download the drivers for Win7 32bit for A350.


Answer:Need Win 7 drivers for Satellite A350

In your other posting you wrote you have installed driver/drivers downloaded from Toshiba support page so your question is ?a little bit strange?.
If you know where to find WXP drivers I cannot understand how you cannot find Win7 drivers there.

Change entry under ?Operating system? from WXP to Win7.
That?s all.

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I have a Toshiba Satellite A350 (about a year and a half old) that will not start up correctly. This happened after the laptop was left on until the battery ran out. The keyboard and power button LEDs will light up, but the screen remains black when I try to turn it on. I use Windows Vista.

The machine generally continues to make a whirring noise for a few seconds before it ceases to make any noise (the fan and the HD). The screen sometimes flickers a lighter black on a screen for less than a second. Also, the cooling fan sometimes continues to operate after everything else has stopped.

Another issue is that when if it does turn on and proceed to the Toshiba screen, odd lines will fade into the screen and eventually the screen will end up white/blue. On the other hand, sometimes it will turn on and act as if nothing happened. At these times, putting it to sleep mode will cause it to not be a ble to turn on again.

I've tried removing the battery, using only the battery, fully charging the battery and using the laptop with barely any charge in the battery and it does not change anything.

I would really appreciate any sort of lead as to what may be wrong with the poor thing.

Answer:Satellite A350 will not boot


Generally speaking it?s always hard to say something about such ?sometimes errors? because it?s not clear and could be caused by every part but at the moment I doubt this problem is software related?

Can you see something on an external screen when internal screen remains black?

In worst case it?s a hardware malfunction and this would mean you need help from an ASP to check what part is affected but if your notebook is under warranty, the repair would be for free.

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Hi all.....

not sure what bios to download, can't see vids, audio only,...(avi file)....

Any help would be appreciated. Thanks.

Answer:Satellite A350-12J: What BIOS can I use


Why you don?t know what BIOS is compatible?
Where is the problem?

The Satellite A350-12J seems to belong to the PSALWE series. The number should be placed at the bottom of the unit.

If you would select this model number on the Toshiba European driver page then you would get all the necessary Vista drivers and the BIOS for this unit.
The page provides BIOS for vista 32bit and 64bit. If the Vista is 32bit OS then take the BIOS for 32bit?

But to be honest I still don?t know what a problem is? your posting is very short any not really helpful?

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I'm a french owner of a A350-122 (Serial No: 39169719K)

In the french user's manual, on page 1-5, it's written that it's possible to insert an other hard drive, and on page 2-6 the rear view of the A350-122 shows a second location on the left for a second hard drive.

So, I have bought an Intel X25-M SSD to put in the second location. I have opened the second location and there is nothing: no sata connector, no power connector, only an empty location.

So, what's wrong with this Satellite A350-122?

Thank's for your answer.

Answer:Satellite A350-122 - How to install second HDD?


Some of the A350 models do not support a second HDD. On those models, the Bay will be missing the SATA Connector.

On models that are shipped with two HDD's built-in, there will be a SATA connector in the Bay.

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My father-in-law's laptop is the Satellite 350 and i think it has 12j after its name.

We re-installed Vista 32 bit the other day and he said a few things are not working as they should.

Firstly, if he presses the FN key and, let?s say, the brightness it works but he used to have a little dock type thing pop up at the top of the screen with the FN button icons. The other FN keys don?t work though such as the monitor swapping switch.

Second the soft-touch media keys don?t work such as turning off the LEDs behind them or bringing up media player.

We have done the obvious and tried installing the value package but it said on installation that it was removing the package so it must have already been installed. After re-installing it, there is no difference. I can?t find any programs or anything in control panel for it.
Also I tried the same thing for Hardware setup. Again it seemed to be saying it was there and uninstalling it. Again I re-installed it but still can?t find anything for it anywhere for me to go into to change any settings or anything.

I haven't got the laptop with me right now as it is at his house but I think I got everything right.

Any ideas welcome.

Answer:Re: Few issues with Satellite A350-12J

Every Toshiba notebook is offered with preinstalled operating system and this old A350 should be delivered with Vista so I would like to know if there is possibility for you to use this original recovery image.
Have your father in law created recovery DVD as recommended by Toshiba?

I presume you try to install own Vista version, right?

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I am thinking of buying A350 laptop.

I looked at it in Staples and it was running hot. Is it normal for Toshibas or was it just that laptop?


Answer:Is the Satellite A350 running hot?

My A300D-126 is also hot as hell, I even use external cooler all the time - to prevent it from shutting down, it used tu do that when it overheated... tree of my friends have the same problem with different models... ....I don't know.......

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Hi! I'm from Poland so my English is a little poor.. (but I hope that is sufficient)

My problem:

I haven't Recovery disc (DVD) because I don't use earlier Toshiba Recobery Disc Creator (when all in my laptop was good).

Now I haven't do this disc because when I start Toshiba Recovery disc Creator I have a error:

" Program Launch RDC and create INI files for RDC Recovery partition _przesta?? dzia??a?? (ceased to operate)_

error details:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: TRORDCLauncher.exe
Wersja aplikacji:
Sygnatura czasowa aplikacji: 4682674e
Nazwa modu??u z b????dem: WIMGAPI.DLL
Wersja modu??u z b????dem: 6.0.6001.18000
Sygnatura czasowa modu??u z b????dem: 4791a7a6
Kod wyj??tku: c0000135
Przesuni??cie wyj??tku: 00009cac
Wersja systemu operacyjnego: 6.0.6001.
Identyfikator ustawie?? regionalnych: 1045
Dodatkowe informacje 1: 9d13
Dodatkowe informacje 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Dodatkowe informacje 3: 9d13
Dodatkowe informacje 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Przeczytaj nasze zasady zachowania poufno??ci informacji:


Answer:Cannot start Toshiba Recovery Disc Creator on my Satellite A300-15K


Did you change anything on your notebook?
I mean if your HDD recovery partition has been changed or the data o thin partition has been deleted?

To be honest for me it looks like the OS issue. I think it?s not a single tool issue but I think the operating system has been muddled up?

Maybe you should try to recover the notebook using the Toshiba HDD recovery option and after the new OS installation on the notebook you could try to create the recovery disk again.

In order to start the recovery you have to press the F8 immediately after the notebook has been powered up. Then you should choose the first option called ?Repair My Computer?.
This would lead to a new window and there you could choose ?Toshiba HDD recovery?.

But note; this recovery would format the whole HDD? so maybe you should backup some data before you would start this procedure.

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Normally I just read the forums to find WALK-THROUGH help and it works. This time.......... I am in total trouble.
My son started playing this one online game..."Crossfire". This is where I started having trouble. I have never had many issues with my laptop in the past that had been alarming. I have had some issues after him playing his game where I would need to do a system restore to BEFORE he put this in my laptop. I have always backed up my files, so when I needed to do a RECOVERY FROM OUT OF THE BOX state with Toshiba I was ok with losing anything that was in my system. Three times in one month my son played this game and three times I had been forced to do the Out of the box restore from the hidden partition that toshiba places in the systems nowadays instead of giving you the software when you buy the sytems....!
I had issues on the computer and I was searching through the forums and I found one forum that fit my issues, (I do not remember now exactly do to the fact that this one now has blocked everything then out). But I did exactly what the forum said step by step saving all reports, in case I needed to post anything I had everything that I needed. Upon finishing the steps, I rebooted my laptop over and over, not finding any problems. I did this for a few days then I made a restore point as it told me to do.
The following morning I fetched my computer from my sons bedroom and plugged it in and booted it up. It Started normal with the Start... Read more

Answer:Toshiba Satellite L455D Will NOT start after Starting Windows Screen

The PXE error indicates that the laptop is not seeing the HD and eventually trying to boot from a Network (which you don't have). Basically, the HD is going bad or has gone bad.

Are you sure you booted from the CD? Did you get the message to hit any key to boot from DVD when you booted from the disc? (Because you got the same screen with cursor, I am thinking that you may not have actually booted from the CD/DVD.) If you booted from the CD it should have looked like option 2 here:

See if you can get those screens.

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laptop shuts off 20 seconds after turn on, before boot , even if you go directly to set-up or bios only 4months old

Answer:Toshiba Satellite a-505 shuts off 20 seconds after pushing start button


oveheating, hardware fault, PSU failing, either way it will need proper diagnosis with a trained technician,

if its only 4 months old it will be under warranty so give the seller a call.

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Why do i get a enter password screen on my Toshiba Satellite laptop on start up, how do I unlock it, I got this laptop from a lady and when I turned it on it was locked with this screen and I don't knoe how to unlock it, can some one give me a solution, and why did this happen.

Answer:Why do i get a enter password screen on my Toshiba Satellite laptop on start up

To unlock the laptop, you type the ladies password. Once unlocked, create your own login with your own password.
TSF cannot help you with password circumvention. Read the rules

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Everytime I start my computer up (using Windows XP) I get 2 error messages.

1. WLMon.exe - Application Error

The application failed to initialize properly (0xc0000142). Click on OK to terminate the application.
2. TouchED Error

Retrieval of "THotkey" failed.

Error code - 0x00031402, 0x00000002

If anyone has any information on how to deal with these problems, or just stop them from popping up on start up please write back.

Any help is much appreciated.

Thank you,

Answer:Error Messages on Start Up

you can go to start, click on run, then type in msconfig
then look through the startup list for anything that has to do with WLMon.exe
then uncheck it.

also look through the services for it

while your in the startup section, uncheck any program you don't want windows to auto open with it starts up.

if you uncheck a item there, your pc will run faster for each item you uncheck

the items you uncheck will still work fine. to open them just double click on their icon.

on my site i posted a full msconfig tweak that can be done

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My operating system is Windows XP.

When I start the computer and the Windows desktop screen is displayed, I have two seperate error messages on screen. These are:

Error loading 'C:\Progra~1\IEMENU~1\tbextn.dll'
The specified module could not be found.

Windows cannot find 'C:\WINDOWS\System32|netdc.exe' (then it says I may need to search for the file).

Since these started to appear my Internet connection has broken and I'm unable to connect at all. The rest of my system works ok, just a bit slower.

Please help, I am completely stuck!!!!!!!!!!!!!!!!

Answer:Error messages on Start-up

You are severly infected - you need to get as much of this onto that system - at a bare minimum HiJackThis (Fits on a floppy)

SpywareBlaster 3.4
SpyBot V1.4
AdAware SE 1.06
MS AntiSpy - (XP and W2K only)

DL them (they are free), install them, check each for their
definition updates and then run AdAware, MS AntiSpy (W2k/XP) and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
In SpyBot - After an update run immunize

Do these and reboot before the next step.

Then get HiJack This V1.99.1 - double click the DL file and click unzip letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there, DO NOT fix anything, post the log here.

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Well for awhile i have been getting this black screen when i turn my pc that says Hardware Error found press F1 to ignore F2 for power setup .Any idea how i can get rid of this cause i have ran every scan you can think of and this wont go away

Answer:Error messages i keep getting at the start up

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my pc reads files compressed when I start up my pc. I pushed the ctrl-alt-delt at the same time and same message appears. My pc has a new hard drive, what can I do to fix this. I cannot get any command prompts

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At start up I get two messages. The first one says Windows cannot find c:\windows\system32\pwr32mgt\.exe'. And the second one says Desktop could not load or run c:\windows\system32\pwr32mgt.exe'. specified in registry. Make sure that the file exsist on your computer or remove the reference to it in the registry. Now then I have a few questions 1. Is did I somehow delete this file and how do I get it back? 2. How do I remove it from the registry Thanks for any help .

Answer:error messages at start up

Try this, right click on My Computer, select properties, then hit the Device Manager tab, select view devices by type. Find where it says System devices and double click it, next find something called ACPI Power Button and/or ACPI System Button, highlight them with a single click, and click the remove button, and reboot the computer. Windows should find them again and reinstall Power Management.


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Whenever I start up my computer i got the same two error messages is there anyway or anything I can do to get rid of them? The messages are as follows:

SM Manager Application has encountered a problem and needs to close.....

Error Signature:
szAppName : SMManager.exe szAppVer : szModName : msvcr80.dll
szModVer : 8.0.50727.3053 offset : 000046b4

Files included in error report

The other error message reads:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program:c/program Fi...
This application requested the runtime to terminate it in an unusual way.

Answer:Error messages on start up.....

SMManager.exe belongs to a company called SIGMACOM Co.,Ltd. There are various incarnations of this file used for a variety of applications. Is there something on your machine that does not work properly?What is the complete path of: Program:c/program Fi... That may be the application in trouble.

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