Computer Support Forum

Sound comes only trough headphones on Satellite A200

Question: Sound comes only trough headphones on Satellite A200

recently I used the headphones out on my laptop for the first time, and after that the speakers stopped working, the sound is routed through the headphones out all the time, although the realtek software properly indicates whether the headphones are connected or not.

In addition the sound in the headphones is a very poor quality, there is a instant buzz and the sound level can be very easy overdriven.
Is there any hope that this is a software issue , or do I have to contact the Toshiba service?

Relevance 100%
Preferred Solution: Sound comes only trough headphones on Satellite A200

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Sound comes only trough headphones on Satellite A200

Hi mate,

the standard troubleshooting procedure is like following:

- set all BIOS settings to default
- remove recently installed software which eventually could cause such an error
- download the sound driver, remove the old driver and reinstall the sound driver with the downloaded version
- shouldn?t this help then recover your machine (backup your important data first)

The last resort would be to contact an local authorized service partner from toshiba and ask them for help. :)

If you need some link to find the nearest one the check the following link:


1 more replies
Relevance 92.25%

I got a toshiba Satellite A200-22C with Realtek HD with driver, DirectX 9.0c and codec ALC268.
I have nice sound in my speakers, but when I conect my headphones, the sound does not go through them.
The headphones work OK in other PCs.

Can you help me?

Answer:No sound in my headphones on Satellite A200-22C


What OS are you using or what do you have installed?

Do you still use the Vista?
If yes, access the control panel and go to the Realtek HD audio Manager.

The first tab ?Speakers? provides a option on the right. There you should see a ?yellow folder?.
Please click on it and check if the option was NOT marked.

Then connect the headphones. Please ensure that you are using the right jack!!
After the headphone was connected the green jack should highlights.

This means that your headphones were recognized properly.

Please check this!

1 more replies
Relevance 90.61%

Hello. Sorry for my english.

I have problem when I have started some player (winamp or movie player or some game with sound) and I want to change sound from loudspeaker to headphones by connect them to headphones socket. The sound is still on loudspeaker.

Then I have to just restart this player or game and then sound is switched-over to headphones.

So sum-up: When I want to listen to sound from some player I have to connect headphones first and then start player in reverse order the sound is not switched-over to headphones line.

In other notebooks with Vista I have check this problem is not occur.
Have you some suggestion?

Answer:Satellite A200-1AE: sound comes from loudspeakers when headphones are connected

Hello Pawel

I have Satellite A200 too preinstalled with recovery DVD. I was very curious and I have tested it on my notebook. In my case everything was OK. By headphones usage notebook speakers are automatically OFF. Removing headphones speakers work again.

I am really confused and it is really not easy to say what is wrong there. As far as I know in headphones socket there is small switcher and by headphones usage this switched should disable notebook speakers. All you can do is to check if this happen after clean OS installation, maybe BIOS update or to install latest sound driver.

Sorry but I do not see other possibilities there. If nothing helps maybe you should contact service in your country. I can really not imagine that this small switcher can be defective but service only can make a check.

Bye and good luck!

2 more replies
Relevance 89.79%

I have a toshiba a205-s5800, it is just out of warranty. all of a sudden the sound has stopped working. I have reinstalled the sound driver, still no luck.

Answer:No sound played trough speakers but sound works from headphones

If you are not able to listening any sound even error beep, then it seems hardware fault inside your system.
It may speaker goes faulty. You should consult your computer hardware vendor.

1 more replies
Relevance 89.38%

When I plug my earphones into the port nothing happens, still plays through the speakers.
Is there drivers or something that do this, because I want to redownload it.
I have a Toshiba Satellite A200 PSAF6A.

Answer:Re: Satellite A200 PSAF6A - sound plays through speakers using headphones


This seems to be a Toshiba Australian notebook series.
You can find it here:

There you can find the sound driver and the newest BIOS.

But I would recommend checking the sound settings firstly.
I assume this is a Realtek sound chip? in control panel Realtek sound manager you could fund some settings which controls the headphones and speakers.

In playback tab on the right you can find headphone jack? click right in this and check the options which are available.

1 more replies
Relevance 82.82%

I'm having problems when I plug my headphones into the headphone socket, sound comes through both the headphones and the speakers.

It hasn't always done this, only for a few months and i've been trying to find out how to fix it for a long time.

Any help would be greatly appreciated,


Answer:Satelline Pro A200: When headphones are connected sound comes through headphones + speakers

Maybe your headphone jack is faulty.
Usually the tiny switch which is placed in the headphone socket should disable the speaker?s functionality if the headphone was plugged in.
If this switch doesn?t functions correctly then the sound could comes through the speakers too?

I think this is a ASP case and the notebook technicians should check this?

Good luck

4 more replies
Relevance 78.31%


I can not get sound trough HDMI. Only speakers exist as an alternative in sound devices. How can I correct this?
The computer is a Satellite L775D-10E. Of cause have i tried different cables and tv:s as well as a projektor. The problem is that I do not have ?HDMI ouput as an alternative.

Answer:Satellite L775D-10E - No sound trough HDMI

> The problem is that I do not have ?HDMI ouput as an alternative.
That?s very strange. Every notebook preinstalled with original Toshiba recovery image that includes right sound driver has this option.
So can you please tell us s your notebook still with ?factory settings? or you have modifies preinstalled OS or maybe installed own version?

2 more replies
Relevance 73.8%

I have fully operational Windows XP with everything working just fine. However, today I tried to connect a microphone to the notebook, the software noticed it, muted the internal speakers, but there is no sound in the headphones whatever I do. I tried if the microphone jack is all right only to find out that I have the same problem - the realtek software notices me, that I plugged in a microphone, but doesnt record any sound.

I would be more than grateful for any help.

Answer:Satellite A200 - Headphones and microphone not working (Win XP)

Are you sure that you have checked all necessary sound settings?

I?m not Satellite A200 owner but I?ve got a similar Satellite A series and I have installed both OS (Vista & XP) on my HDD.

From my knowledge you have to check different microphone settings in the ?sound & audio? options.
In ?Control Panel? you will find the ?Sound & audio devices?. Choose it!
Then choose the tab called ?Audio?.

There you could find the area ?Sound recording? which provides information about possible devices for sound recording.
First of all you should check if the ?Volume? settings are set to a higher level.
Secondly check if a right device was chosen (in my case it?s a Realtek HD audio input).

In the other tab ?Voice? (near ?audio? tab) you can test the voice recording too. This could be very helpful to check if the mic functions correctly
Please do this!


1 more replies
Relevance 66.83%

I know many people here have the same problem but till now I have not found any solution.
My soundcard is a Realtek. After reinstalling Windows 7 I have no sound out from my headphones while I have some from my speakers.

As soon as I connect the headphones, the Realtek manager appears and I choose headphone but if I press the "Test" button there is no sound and no sound if I play music.
Any des/re-installation of the drivers does not fix.

I have to mention that my headphones work perfectly with Ubuntu. So the jack entry is good.
In "Playback devices" from the sound control icon, the "Speakers" entry has "Set default" in grey.

Thanks a lot for any help.


Answer:Satellite C660 - No sound from headphones but sound from speakers - Win7

> As soon as I connect the headphones, the Realtek manager appears and I choose headphone but if I press the "Test" button there is no sound and no sound if I play music.

Go to Control Panel -> Realtek HD audio manager

Here you should see the tab ?speakers?. Click on the yellow folder sign in the right upper corner.
Ensure that the option ?disable front panel jack detection? is NOT checked.
Furthermore check the option at the bottom called ?Enable auto popup dialog???
[Realtek HD audio manager screenshot|]

By the way: in control panel -> sound -> playback tab click right and mark the two options ?show disabled devices?, ?show hidden devices??
Now you should also see the headphones jack. In case it was disabled, you could make it active.

2 more replies
Relevance 64.37%

Just bough Satellite L70-A-K5S.
Sound goes only via headphones. When headphones plugged off, sound (music, skype) can be hear via speakers for a few seconds, then silence.
I've checked all options -- mute, levels, effects. All seems ok. I've updated driver for conexant.
Didn't help.

Music/voice plays for few seconds then stops (while level meters in mixer shows that there is still sound goes).

Answer:Satellite L70-A-K5S - Sound goes only through headphones

I did full Windows reset (factory reset).
Doesn't help. Each other program can play only 0.5-1 sec through speakers then silence.
If you restart program or open other file -- again, 1 sec then silence.
Is this HW problem or software?

7 more replies
Relevance 64.37%

I downgraded from Vista to XP and after that I have no sound, I installed sound drivers from official Toshiba driver's site and still nothing. Also tried this one:,739,1.html.

Anyone have some sollution to this problem?

Answer:Satellite Pro A200-1MI - no sound under WXP

I have exactly the same problem. Recently purchased a Sat Pro A200 PSAE7 and decided to Downgrade from Vista to XP Pro and now have no sound and no Wireless Lan. Have downloaded drivers from Tosh Site but still not working. Have searched everywhere. Starting to do my head in now.

8 more replies
Relevance 64.37%


Im trying to set up my Laptop through the TV so I can watch videos through my TV, I've got the display part alright using an S-Video cable but I don't know how to get the sound through the TV/Surround Sound System.

Can anyone give me a guide or help to doing this?


Merrry christmas and a happy new year

Answer:Satellite A200 - how to get sound on TV?

Very interesting thread about similar problem you can find under

Check what Miro wrote and what he uses to get audio and video signal transfer to external devices.
If you still have questions please let us know.

1 more replies
Relevance 64.37%

My notebook came with Windows Vista on and because I need specific programs to work with, which are not compatible with Vista yet, I needed to downgrade the operating system to Windows XP Pro with SP2.

After a long day trying to install in because of the problem with the drivers of the hard disks I finally made it but there is no sound..
I downloaded all the drivers from the Toshiba site, all the hotfixes for Windows (including UAA and Realtec High Audio Definition Drivers), but still I get a Code 10 error which informs me that The device cannot start.
I've got quite tired and confused trying to solve this problem, so I need all the help I can get..

Answer:No sound on Satellite A200-1JO

First of all I?ve got one question;
Did you update the BIOS to the XP version?
From my knowledge the BIOS must be updated on Sat A200 series if you want to use the XP OS.

Furthermore the both hotfixes KB888111 and KB835221 must be installed before sound driver installation!!
Then reboot the notebook and try to reinstall the sound driver again

Good luck

3 more replies
Relevance 64.37%

Hi all,

please I need help with my laptop. For some weeks now I have been having problems with the sound on my computer.
When I play music or anything with sound, it works but no sound comes out of my computer.

I?ve tried uninstalling and reinstalling my sound card but I still no sound is coming out.

Answer:Re: No sound on my Satellite A200-1VG

Have you checked all sound settings?
Do you have same problem with headset?

7 more replies
Relevance 63.96%

Hi All,

I have a problem for some time already - sound was coming only from headphones jacket, no from built in speakers.

I have replaced the headphones socket but still the same. When checking settings in Realtek Audio Manager I can see that laptop still has bold icon under headphones, even if they are not plugged in, which means it is probably cutting off speakers constantly.

Does any of you have similar problem and how did you manage it?#

Many thanks in advance for any help.

Answer:Satellite C855 - sound only from headphones

No one had similar issue?

8 more replies
Relevance 63.96%

I have a Satellite Pro U200 and I install a Vista. I have installed the sound driver but there is no sound from the speaker just through headphones.

Answer:Satellite Pro U200 - sound at headphones only

The answer is given in this thread:

6 more replies
Relevance 63.96%

When I plug in my headphones, the speakers don't mute and there is no sound at all through the headphones.
I just bought the laptop from a used laptop store and it had a fresh install of Vista.

A google searched showed there are a few people out there with the same problem but I couldn't see any fixes.

Any help would be greatly appreciated.


Answer:Satellite Pro P200 - no sound through headphones


Did you try to move the headphone jack a little bit?
I mean you should try to plug the jack not to the end but lets a small space between the plug and the port.

I read a thread here about a similar issue and the headphones didn?t work because of some loose contacts?

Check this!

3 more replies
Relevance 63.96%

Hi people,
I can?t hear music with the headphones (or external loudspeakers) as I used.

Windows Vista
Model A300D-13R
Sound is coming from my heaphones but only the test sound (Control panel --> Audio sistem --> Headphones --> Test OK)
But when playing music with the headphones connected music continue comingo out from the laptop loudspeakers.

I checked everything:headphones are ok, sound on control panel is ok. Out of headphone nothing, anyway.

What can I do?
Thanks a lot

[email protected]

Answer:Satellite A300D No sound from headphones

Have you tested different music players and headphones?
I?m not sure but maybe you can also set different sound outputs in players.

Furthermore I would make a sound driver update.
Visit the Toshiba European website and search for an update:

And make sure that all sound settings are really correct.

1 more replies
Relevance 63.96%

I got an L750 recently and when I plug headphones into the jack, no sound comes through them.

It cuts off sound from the speakers so it recognises that i've plugged them in. But no audio comes through.

Answer:Satellite L750 - No sound through headphones

do you connect a headset or a sound system with speakers? Your headset is working?

try it to update the current audio driver, and look at the audio config maybe is your audio output/headset muted.

3 more replies
Relevance 63.96%

The headphones were working fine on Vista Ultimate until I reinstall windows Vista. You can see that the headphones are installed and when you test them you can hear voice on headphones, but when you start music from W>M> Player or other program you can't hear anything on the headphones, only from the speakers.

I have tried everything in the audio setting in control panels and devices. I have updated drivers. Not successful. Please give me some advice.

Answer:Satellite M300 Headphones- no sound

Have you tested it with some other headphones? Are you sure your headphones are working properly?

If headphones are not the problem I can just imagine there is some problem with port.
At the end you can test functionality with ?factory settings? again to be sure port is working properly.

3 more replies
Relevance 63.96%

Hello guys!

Normally, I would not put such a question in a forum, as I am quite familiar with hardware, but there are unexplained situations.
My laptop model in the title came with windows 8.1, is working with 10 without any problems.

Yesterday I decided to make the creators update. Alright, it did without stress, in spite of one or another problem of hardware configuration drivers it went okay,

Then i noticied that I have no sound, neither the speakers nor the jack. I hear a punctual click and when doing mute / unmute it always clicks on the speakers, it does only in the left column, on the right it does nothing.

After doing the creators update, I made manual update to most of the drivers that there were available. I've tried all kinds of drivers from realtek and toshiba, including those from msft.

Now the strangest thing is that I did a restore from a backup one month ago, where everything worked fine and the problem remains.
I'm getting screwed because I can not find an explanation. The click on the speakers starts when windows is booting, in safe mode, being the sound service off no clicks are heard.

Even deleting the drivers and trying everyone and some more nothing works.
Eventually, if the speakers are failing, there should be sound from the headphones jack.
Has anyone had a similar experience you would like to share?


More replies
Relevance 63.96%

The headphone do not mute the speakers when are connected to (Satellite A200-14 D). No sound in headphones.
Could you please help me?


Answer:Satellite A200 - no sound using headphone

try to reinstall the driver or update it!

2 more replies
Relevance 63.96%

Hi All

I lost the sound of my Satellite A200-27R Laptop. I checked with a computer engineer.
He confirm me the problem is from the hardware and it probably from the chipset.

So how such a problem might occur just three months after I bought?
Now he told me to buy new chipset and change the former.

So can I get any help?
Please send me if possible your help through my e-mail address [email protected] I live in East Africa Ethiopia.

Thank you in advance for all your co-operation.

Answer:Lost sound on Satellite A200-27R

Try this:

1) Reset the BIOS to its default settings
2) Update the BIOS to the latest version
3) Look in Device Manager for problems with the Sound Driver, is the Sound Device visible?
4) Backup your data and run Recovery (hold down 0 [Zero] during power-on)

2 more replies
Relevance 63.96%

Hi Guys,

Was wondering if ye could offer me any advice, The sound is not working on my laptop. I have tried updating the driver, but no luck. I've done all the simple things like checking volume, basic settings etc etc, and I've tried to do a system restore, but the only restore point is from yesterday, (which I think may be another problem, but anyway) that's after the problem started, so it's no good.

Thanks for your help,


Answer:Sound is not working on my Satellite A200

What is the Model Number of your A200?

Do you have the preinstalled operating system installed or did you install a generic/different OS?

Do you see the sound card in Device Manager?

Do headphones work?

2 more replies
Relevance 63.96%


I have Satellite A200. When I start my notebook the crackling sound comes from the hard disc.
Does anyone know something about this?


Answer:Satellite A200 - crackling sound comes from the HDD

In my opinion it?s nothing wrong with your HDD.
My HDD clicks everytime while accessing any data on the notebook and everything run ok since 3 years.

But this doesn?t mean that there is no hardware problem with your HDD. Generally it?s not easy to say when an HDD wound starts to malfunction. My first HDD died after 6 years of usage. But the other HDD died after 1.5 years. This damage was covered by warranty.

Finally I would recommend backup your data always on an external HDD to prevent the data from damage.


2 more replies
Relevance 63.96%


My problem is that i need a sound driver for my Satellite A200 laptop (it seems the one i have doesn't work properly, i can listen to a track only one time, after that-no sounds at all.

How can i get sound driver for my laptop?

Best regards,

Answer:Satellite A200: Need sound driver


I don?t know what Sat A200 notebook model do you have exactly but as far as I know A200 models supports an Realtek sound chip.

Therefore you can get a newest Realtek HD audio driver from the Realtek page.


2 more replies
Relevance 63.96%

After installing windows XP upgrade SP3 no sound!

I have alerdy installed realtek high definition audio.
In device manager yellow "?" mark is on Audio device on high definition audio bus, PCI-controller memory and multimedia controller.

Can somebody help with this issue ? Thanks in advance.

Answer:Satellite A200 (PSAE6E) no sound with XP SP3

SP# may have a compatibility problem with the original Sound Driver.

Have you tried updating the Sound Driver? Have a look on the Toshiba website in the support/downloads section.

If the driver version on the Drivers Website is identical to the driver currently installed, you may be able to use a Sound Driver from a newer model that also uses a Realtek Sound Device.

4 more replies
Relevance 63.96%

Hey everybody,

I have Win XP installed on my Satellite Pro A200.
When I plug in the hdmi cable the video goes through to the tv but the sound still plays on laptop speakers.

I have tried changing the output of the sound to all the possible options but it just doesn't seem to work.

Any ideas?

Answer:No sound through HDMI on Satellite Pro A200


I had the same problem with my A300-1MC, I followed the suggestions on the Toshiba Knowledge base and that problem got resolved, why not give it a go?

Good luck


3 more replies
Relevance 63.96%

I have a brand new A200-1M5 a bought it 10 days ago and 4days ago a started to hear wierd sound from the fan or cpu or may be hhd i don't know!!!

When windows stars i get continuos fan power. I mean like vooom, sound with air coming out.
Or not this sound but every while a voooom sound from the fan 1 sec and disappear 1-2min another sound!!

I also one wanted to turn on the pc it won't turn on!!!
There is light on the AC lamp but not on the battery!
I then took the battery off then put it in its place again and the pc started normally!!

Help me

p.c. my ram is 2mb

Answer:Satellite A200-1M5: Strange sound from FAN, COU or HDD

Hello Cezar

Issue as described you should clarify with your local dealer or Toshiba service directly. I have Satellite A200 too and my notebook is pretty quiet and described issue is not normal for me.

Sorry but to say for sure if there is something strange or not I should have the notebook in front of me. Second issue with battery is also strange and it is definitely the second reason for contacting ASP.

2 more replies
Relevance 63.96%


I have a problem.
I have a Satellite A200-1c0.
The original OS is Win Vista but i change it whit Win XP profesional.

I have installed all the driver but it dosn't recognize my sound system.

It's telling me that i have no hardware installed.

What can i do?

Answer:Satellite A200-1C0 - No sound after XP installation

Hi dude

Did you already search here in the forum?
I presume you didn?t!

This forum is a really large database and contains many threads about the same themes.

SO your issue was discussed 10 000 times here.

Check this one:


3 more replies
Relevance 63.14%

I have a pair of bose headphones but cant seem to get any sound out of it,
i have a satellite p750,

need help

Answer:Satellite P750 - no sound coming from headphones

?and did you check if your headphones work with other devices?
Can you hear the sound coming from the notebook speakers?

Please also check if the headphone has been connected to the right jack ;)

7 more replies
Relevance 63.14%


I have a Toshiba Satellite laptop with Harmon/Kardon speakers, which utilises the Realtek AC97 Audio sound card. For some reason there is no sound that comes out of the laptop speakers, yet when I connect headphones I get the sound perfectly fine, so clearly its not an issue of the volume controls. The device manager says that the sound card is working fine.

I have tried system restore and it doesnt work. Can anyone please help me?

Thanks! :)

Answer:Satellite M50-130: No sound from speakers but headphones works ok

What?s the notebook name?

Looks a little bit like a problem with the notebook speakers?
The graphic card and the sound driver works fine if the sound is coming from the headphones.

In such case the technician should be contacted because everything looks like an hardware problem.

Good luck

4 more replies
Relevance 63.14%


i have a problem with my headphones.
When i listen a song for example from the speakers and i plug in my headphones, the sound does not trasport to my headphones automatically.

I still hear the song from the speakers...
if i close the media player for example and then i plug in the headphones and i open again the media player then i hear the song throw my headphones... and if i put out the plug in (while i listen to the music) then i cannot even hear thes song and the media players stops.

I would appreciate it if someone can help me..

Thank you for your time.

Answer:Satellite A300D - No sound through headphones automatically

Try a BIOS and Audio Driver update. If that doesn't help, then it sounds like the Mainboard may have a problem, in which case you would need to send the laptop to an ASP for repair.

2 more replies
Relevance 63.14%

Since a week, after I installed a new MTN modem (HUAWEI Mobile Connect - 3G modem) for internet use in the north east of the DR Congo I cannot use my logitec headphones anymore as the slider of the speaker volume slides back to no volume.

When I slide it up with my mouse it works, but doesn't stay up. Everything I tried failed, and I didn't find any answer anywhere on the net.

Please help.

Answer:Satellite A110: no sound when using USB Logitech headphones

Hello Masika

You?ve offered not enough info about this issue. It will be interesting to know which Logitech headphones you have exactly. Has this headphones own volume control panel on the cable.

To be honest it is not easy to offer any reasonable and direct solution to this.
Leave the volume slider and try to set volume to higher level using volume settings in Volume mixer.

1 more replies
Relevance 63.14%

I am having an issue with my new Satellite L300D.

I am getting stereo sound from my speakers, but when I plug in headphones or a 1/8 to RCA jack I only get mono. I have used many sets of headphones and cords, and none work. I am sure that they are plugged in properly, but it is still not working. I installed Audacity as well and it will not allow me to record streaming media or anything else playing on my laptop which has never been a problem on other laptops before.

Is there a driver I am missing or something?

Answer:Satellite L300D - Only get mono sound in headphones

It is really strange but I still believe the headset jack is not connected properly.
Please check if the jack is placed in the port properly.
I cannot imagine it has something to do with sound driver.

2 more replies
Relevance 63.14%

Sound still coming from speakers when headphones plugged in. I've been through all the settings in the Sound Manager and cannot find anything linked with the headphone socket.

I've seen quite a few similar questions with regards other Toshiba laptops, but none of the C660.

Any ideas?

Answer:Satellite C660-155 - No sound through headphones, just speakers

Hi Doris,

Are you using the preinstalled Windows 7 version from Toshiba or your own Windows installation?

Normally if you plug in headphones a window should appear and ask you for headphones or line out output. Do you see this window?

If not I would recommend reinstalling the sound driver. You can download the newest version on official Toshiba website: > Support & Downloads > Download Drivers

Check this!!!

12 more replies
Relevance 63.14%


I have the Satellite L30 and recently had it completely restored.
Now I have a problem though. When I add extra speakers or try use headphones, no sound comes from them. I think it is a problem with the actuall laptop because I have tried the headphones in my iPod and they work fine and I tried the speakers with my desktop which worked fine. Is it some kind of setting? I have no idea.
Please help!
Thank you for taking the time to read this and help me.

Answer:Satellite L30 - No sound when I add extra speakers or headphones

Could it possibly be a driver I need to download?

4 more replies
Relevance 63.14%

Hi all

I hope someone can help me.

I've had my Satellite C855 - 2F3 Part no: PSCBWE -0H600NEN since april and have used my headpones in it many times and it has worked fine.

I used it this morning and it was working then suddenly stopped, everytime i try and play something say music i can hear the music sometimes it doesn't sound full but always the singing can never be hear or sounds like it's under the sea and all distorted.

This happens also if i am watching somthing on Youtube if there is music on the vid i'm i hear that but not the speaking in the video. can anyone please help me sort this out.

My speakers when the headphones are not plugged in work fine i head everything as i should..

Thanks in advance for you help

Answer:Satellite C855 - No sound when headphones connected


I?m not quite sure why this happen only to the connected headphones but from my point of view it sounds like some kind of sound profile has been chosen; something similar to karaoke etc?

The sound chip seems to be from Realtek. Therefore the Realtek HD Audio Manager should be preinstalled on the notebook.
You should find it in control panel -> Realtek HD audio manager.

I would recommend you to connect the headphones and to check the Realtek HD audio manager sound profiles.
Maybe something has been chosen which affects the sound output via headphones.

2 more replies
Relevance 63.14%

Hi all,
Firstly, I accidentally deleted the built in microphone from the recording devices list on Sat A200 laptop. Any ideas as to how I can restore it?

Secondly, I often play audio files from laptop through an external loudspeaker using the spdif socket on the front of the machine. I have noticed, particularly when laptop is running off battery, that the if playback is stopped for a moment and then restarted the sound takes a moment or two to come through.
Does the internal sound card have some kind of power saving ability (turns itself off during periods of non-use) and if so is there anyway to disable this function and keep the audio output live at all times.



Answer:Two sound related queries on Satellite A200

Hi Ross

Try to use system restore tool. I just hope that on this way you will be able to use mic again.
To be honest this sound card ?power saving ability? is not known to me.

5 more replies
Relevance 63.14%

The problen is: I connect notebook (A200) to LCD TV (Philips) by HDMI. The video is OK, but sound stay on notebook not in LCD TV.

May be the problem is HDMI 1.2 does not support sound and video together? Only 1.3?

Sorry for my English

Answer:No sound on LCD TV when Satellite A200 is connected via HDMI

Sound should work with every HDMI cable as far as I know. Have two of them, one with HDMI 1.3 and another one, which I don't even know, but I guess not the 1.3 standard, as it was pretty cheap.

To enable sound via HDMI you will have to go to control panel - sound. There select the digial output device as standard. Make sure you have closed the media player or any program which has sound output before. Then start player again and sound should now be heard through TV.

5 more replies
Relevance 63.14%

Hello! I have a problem!
My laptop: A200-1FJ.

I reinstalled vista to xp (in vista sounds worked).
I installed driver sound. I downloaded it from toshiba europen sites.

After this operation i don't have sound in my laptop.
Even in manager of devices sound card isn't appeared.

Can you help me!

Answer:No Sound after installation of XP drivers on Satellite A200-1Fj

You have to update the Windows XP.
Install the Microsoft patches from the MS website to get the sound on XP
Patch 1: KB835221
Patch 2: KB88811

Additionally you could download the newest Realtek sound driver from the Realtek page


2 more replies
Relevance 63.14%


I have Toshiba A200-24A PSAE3E

It came with pre-installed Windows Vista

I have Windows XP; I formatted the Notebook and installed WinXP Pro SP2

The problem is that it does not recognize

The Sound and the Bluetooth

I already downloaded all the drivers for WinXP from Toshiba website and all other drivers are working fine except these 2 drivers.

What do you think the problem?
Is there any thing missing (pre-request) I did not install or should I use new driver?

Hope that you can help me

Highly appreciate


Answer:Satellite A200-24A: After XP installation sound and BT don't work


I?m asking myself if you have searched in this forum for similar themes.
I don?t think so?.

However?. Here is a little instruction.

First step:
BIOS update -> you need the Windows XP BIOS version if you want to un the XP on this Vista notebook

Second step:
Install the XP hotfixes KB888111 and KB835221 firstly. Then reboot the notebook and then install the sound driver in the device manager.

For details check this thread:

Last step:
BT driver installation? the BT driver can be found on the Toshiba European driver page or here on the Toshiba BT portal page!


1 more replies
Relevance 63.14%

Hey Guys.

I have just bought this computer from a mate, and I have decided to install Windows 7 on the machine. Everything seemed to work brilliant, until I wanted to try and play some sound. There is no sound what so ever on the laptop, all the sliders are at max, I have tried pushing FN+ESC whit no difference. I have tried reinstalling and updating soundcard driver, no luck either.
I found a "soloution" which said I should install Value Added package, and then run an app, which should unmute the PC, no luck there either..

So I am starting to run out of ideas?

So I am hopeing one of you clever guys in here has a soloution.
If you need any info from the computer, just ask for them and i will reply whit them as soon as possible.

Big thanks in advance

Kim Jensen

Answer:Satellite A200-20H - No sound after Windows 7 installation

Hi Chillos,

If you read this article you can download a tool to unmute the sound:

If it doesn?t work it would be interesting to know if you can hear sound from external speakers or headset for example.
Check this!!!

3 more replies
Relevance 63.14%

I have A200 with Windows XP SP2. Everything was OK for 7 month.
2 days ago my sound disappeared.

It seems that everything is OK with the drivers.. but there is NO default audio device in "Sound and Audio Device properties"
I need some advice what to do..


Answer:Sound disappeared on Satellite Pro A200 running Win XP

Roll back the OS to earlier time using Systemrestore tool. I hope this will be easiest solution for you.
Please let me know if this works.

2 more replies
Relevance 63.14%

Satellite A200-1bp speaker sound scratched

What can i do?

Answer:Satellite A200-1bp speaker sound scratched

Test it with headphones and let us know if the problem persists. I do not know if you are writing about hardware problem but try to install latest sound driver from Toshiba support page.

Sorry but problem description is not serious and please do not expect any serious solution.

3 more replies
Relevance 63.14%


i have purchased a new Satellite A200-1M5 1 week ago, but i have noticed a sound coming from the harddisk which is not regular, everytime the harddisk is being in use, there is a sound coming from it. It's weird, i had previous Satellite notebooks and never faced that.
is this normal in this series of Satellite ? or could my hard disk be damaged ? although it is working fine till now.

if anyone have any idea about this, please let me know it.

Appreciate it.


Answer:Satellite A200-1M5: Sound coming from the HDD which is not regular

> Every time the hard disk is being in use, there is a sound coming from it. It's weird
That?s a normal behaviour that the HDD makes some sound while working.
On some HDDs the sound is louder and some HDDs are quieter.

My notebook was delivered with a 100GB HDD and I have noticed that this HDD works louder as the previous 40GB HDD.

I don?t think that there could be something wrong with your HDD. It?s new.
So in my opinion you shouldn?t be worried.

?and if the HDD will die your warranty should cover the replacement ;)

2 more replies
Relevance 63.14%


Like in the subject I have problem with my sound card - it simply doesn't work under Win Xp (under Vista all worked).

In Device Meneger I have two 'question marks':
- PCI Memory Controller\
- Unkown Device
I assume that Unknown Device is my sound card, but still can't make it work :/

I've already upgrade bios and install some Realtek Drivers from toshiba page.

Really need help.


Answer:Satellite A200-1M7: sound does not work after downgrade to XP


No sound after installation of XP OS. What to say dude? I looked here in the forum for similar threads and it seems that this is a common issue.

But don?t worry; I think I have found the key ;)
After installation of win XP you have to update it to latest state. Install all patches and hot fixes provided by Microsoft. You should use the MS update website. The tool on this page checks the system and chooses all necessary updates!

Very important are the patches; KB888111 and KB835221
These hot fixes must be installed before installation of sound card driver.

The Realtek sound card driver can be downloaded from the Toshiba page or from the official Relatek website.

By the way; it?s very important to install the drivers in the right order. On the Toshiba page you will find the installation instruction. So please follow the guide lines mentioned in this doc.


1 more replies
Relevance 63.14%

Hi, i need the sound drivers for windows XP.
I have searched in the web page of toshiba but the sound drivers don't work. After install this drivers appear this message when i open a sound:
" Controlador de DirectSound incorrecto. Instale los controladores correctos o seleccione otro dispositivo en la configuracion. Codigo de error: 88780078"

Please, I need the REAL drivers for XP ...

Also i would like download the DVD for recovery XP on Satellite Pro, thanks.

Answer:Need Windows XP sound driver for Satellite Pro A200

First of all it?s important to know which model you exactly have -> PSAE1, PSAE4 or PSAE7

After that I would perhaps give you some hint if you downloaded the wrong driver or if drivers are actually available for your machine type.

Regarding the Recovery DVD: It?s not available for download because Toshiba does not serve these images on some servers or wherever.
If you want a Recovery media, please contact an authorized service partner and ask them for a recovery DVD/CD.


P.S.: Would appreciate some feedback from your side, maybe we can solve your problem.


4 more replies
Relevance 63.14%

I installed the XP+SP2 On a satelite A200 with success.I downloade all the drivers from the official site but altough I installed the drivers for the sound card,the system doesn't recognize any sound card,no speakers indication at the task bar.Also I installed the driver for the modem but under the control/panel/modems there isn't any modem.

Answer:Sound Driver Problems with Satellite A200

Hi there,

Have you installed the drivers in the exact order? You can find instructions on how to do this, on the official drivers download page.
For the sound driver issue, it is important that you first install the microsoft KB Fix, included with this driver. Then it should not be a problem to install both devices sound card and modem.

Good luck,


5 more replies
Relevance 63.14%

My toshiba sound wheel has no limit. Normally it should have a limit for maximum and minimum power right? Mine just run free, is it normal?

Btw, with that behaviour, when I want to power up/down the sound it has a delay quite annoying... does yours have it too?

Thanks. ;)

Answer:Satellite A200-221 sound wheel has no limit

It is normal on new notebook models. I have an older Satellite and there is end on max or minimum level. On newer A200/A210/P200/P200D there is no limit.
The same situation is on my new Satellite P200D. I like it with limits but there is nothing to do.

3 more replies
Relevance 63.14%

I`ve installed Win XP and all drivers form the Toshiba Homepage, but the sound driver doesn`t work. I found out that two PCI Drivers are missing. Where can i find them?

THX Chris

Answer:Need PCI Driver for Satellite A200 (PSAE6E) - No sound


Just a question: have you installed two important patches before sound driver installation? The patches are: KB888111 and KB835221.

2 more replies
Relevance 63.14%


I have a problem with sound, actually it disappeared suddenly and I dont know why. It was working correctly, and i put headphones in my notebook, and in this moment it stopped.

The only sound that I can hear is by headphones, but it is not clear, there are some distortions.
I reinstalled sound drivers and now I have no idea what more I can do.

Maybe someone could help me?

I would be really grateful :)

best regards,


ps. sorry for my english

Answer:Sound does not work under Vista on Satellite A200


sounds really weird. Maybe the jack-in is damaged or something. You have to know that there is some little switch in the jack-in, which controls whenever you plug in some earphones, the machine deactivates the installed speakers, so you can only hear sound from your earphones.

In your case I would plug the earphones in the machine and try to move the plug A LITTLE BIT, maybe the switch works then again.

Otherwise I would suggest you to send your machine to the nearest available servicepartner in your country and let them perform some hardware checkup or repair.
Here?s a link to an ASP locator where you can find the nearest one: 000000871


1 more replies
Relevance 63.14%


after my Sat A200 laptop updated Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 and
Internet Explorer 8 for Windows Vista the speakers and headphones have stopped working.

When you go to the speaker icon on the taskbar it says "NO AUDIO OUTPUT DEVICE INSTALLED"

I'm confused.

Can anybody help pleeeeeeeease.


Answer:Satellite A200: No sound after SP1 and NET Framework update


I think you should simply access the device manager and should remove (uninstall) the sound driver.
Then go to the Toshiba European page, choose your notebook model, download the sound driver and unzip the package.
Then reboot the notebook.

After the Win OS has booted up, the new device (sound card) should be recognized and the OS would ask for the driver.
Now you should point to the driver package which you have downloaded from the page and should reinstall the driver.

Check it out!

1 more replies
Relevance 63.14%

I have a problem concerning my sound driver ( I use windows XP) . I installed all the xp drivers and it still doesn't work.
Can anyone tell me where to get a working driver ?

Answer:Re: Satellite A200-1MY: XP sound driver does not work

I hope you use WXP SP2. Anyway check please this thread. Try to use instruction given by Eldorado.

2 more replies
Relevance 62.32%

No sound is coming out of the headphones.
Icon for headphones on Realtek HD Audio Manager in speaker tab becomes bold when headphones are connected (should the icon be coloured?).

I have updated the driver and did a windows update.
The headphones are not faulty as I have tried them on other laptops.
Everything is enabled on 'Playback Devices' and both 'show disabled devices' and 'show disconnected devices' options are ticked.

Would someone be able to help?

Answer:Satellite C855-10Z - speakers work but no sound through headphones


Not quite sure if this could be helpful for you but two day ago I had an similar issue.
The headphones were connected but no sound? I disconnected the headphones and plugged in again and the sound appeared? not quite sure what cause this but after each reboot I?ve to remove the headphones from headphone socket in order to get the sound via headphones?

1 more replies
Relevance 62.32%

My dad bought a L500-21T from saudi arabia, riyadh last year which was supported only on toshiba;s hungary site.
everything is fine except for the sound.

It has the latest versio which is
tried downloading the latest one from realtek's site but it messed up the audio so i rolled it back

The problem is when I plug any headphone on the jack it plays on the speakers too, It's so annoying.
please help me ASAP.

Answer:Satellite L500-21T - sound plays both on speakers and headphones


Go to control panel -> Realtek HD audio manager.
There you will find options on the right hand side.
I?m not quite sure the name of these options but there you can disable the speakers when the headphones are connected.

Greets and good luck

3 more replies
Relevance 62.32%

I'm not sure whats wrong with my speakers, but ill be watching something and the sound will just cut out, unless i plug headphone in then unplug them.

Answer:Satellite L750 - sound cut out unless plugging and unplugging headphones

I found another thread about the similar issue:

Someone said that this might be related to Microsoft update which could affect the Conexant sound driver… not quite sure about that but ensure that Windows 7 system is up to date.

Maybe you could also get an update of Conexant sound driver…

2 more replies
Relevance 62.32%


i have following Problem with my U920T. The sound with the built-in speakers is perfekt, but if i use headphones the sound gets very quiet nearly unhearable.
I tested several headphones und different settings of the software. I also tried installing all Windowsupdates and the driver updates incl BIOS from the Toshiba homepage nad drivers from realtek.
Now i reinstalled Windows but the problem still exists.
I still thinks is a driver problem but have no idea what to do now.

I hope for fast help

regards 7even

Answer:Satellite U920T - sound with headphones quiet and distorted

That?s really strange but I think there is problem with some wrong settings.
I don't know how do you test your headphones but make some test with browser player.
Open Internet Explorer and open this test page. Start for instance my favourite In the Mix radio and when music runs click with left mouse button on speaker icon and open option Mixer.
Your IE will be listed there. You can move volume level for speakers but for IE too.
Set both of them on the 50% and check if the problem persists.

I use headphones pretty often but I?ve never noticed such problem.
Please test it and send some feedback.

5 more replies
Relevance 62.32%


I am having difficulty with sound on my satellite L50-B-1NM, I have none at all on speakers but it works fine if I plug in headphones, can anyone help? I have tried following the support ladies advice and tried uninstalling it but it didn't work :-( any help would be much appreciated


Answer:Satellite L50-B - sound doesnt work unless I have headphones plugged in


Go to control panel -> sound ->Playback tab

Here you should set ?Speakers? as default device.

Feedback would be appreciated

1 more replies
Relevance 62.32%


I have a sound problem with my computer (satellite L 70)
I've tried everything but nothing to do, no sound output, but by plugging headphones into the audio port its working well, then I uninstall Conexant reinstall, same for dts sound but its still not working,

thank you

Answer:Satellite L70 - no sound from speakers but headphones work fine

In my opinion the notebook symptoms are clear enough: it does not look like sound driver or system problem because the sound appears using the headphones.

I think the internal speakers are faulty?. it looks strange to me that both speakers started to malfunction at the same time but such issue could happen.

But before you would contact the Toshiba authorized service provider for fix, I would recommend you to recover the notebook just to be 100% sure that this issue is not related to software/system fault.

2 more replies
Relevance 62.32%


I'm having troubles with the sound in my laptop since a few months. At first I thought it would go away with updating drivers, making some system restore solutions or changing to high definition audio device drivers from Win 7 yet I cannot find the solution to this problem and today is getting worse. Right now I cannot get any kind of sound from the right side whether headphones or external speakers. Also my sound goes away after 15-30 seconds of being active from the laptop speakers. I checked the forums and blogs about this problem, but still not finding a good solution to me.

My model is:

*Satellite L750-1VW*
*Code : PSK1WE-0U500ECE*

I checked on other systems the headphones and the external speakers. So my guess is the jack has the problem or I don't know. Yesterday I remember getting a windows update download and then from there my sound started to have the static on right side of the speakers and headphones.

*First problem*: No sound after 15-30 secs of being active while watching videos (vlc, wma, youtube, etc)
*Second problem* (recent): static, crackling noise, from right side of external speakers or headphones

Any solution to this?

I bought this laptop last year around May or April, cannot remember the exact month. Thank you.

Sorry my bad english.

Answer:Satellite L750 - No sound on right speaker or headphones - Static

In my opinion your options are very limited and all you have done until now is right. You can check software settings, test it with ?factory settings or use preinstalled PC diagnostic tool.
Have you used this tool? There will be checked wave sound on both speakers. If not do it.

Anyway, I don't want to speculate but somehow I think there is hardware problem and I think you should contact nearest authorized Toshiba service provider and ask for help. They use special software for hardware test and can say for sure what the problem is.
Is warranty still valid?

2 more replies
Relevance 62.32%


Satellite A50, Win Xp, sound card driver installed, speakers are not mute, but when i use earphone the sound is ok.
Speakers are not working!
There are two of them, I opened the notebook there is two separate plugs
Are the speakers went down?

But how it comes that both at the same time went down?
Is there any other configuration I have to do?

Please help

Answer:Satellite A50 no sound through the speakers but headphones work fine


Maybe the speakers are not faulty but the tiny switch which is placed in the headphone port malfunctions ?:|
The tiny switch mutes the speakers when the headphones are plugged in.
Try to move the headphone jack a little bit? maybe you could notice some differences?

But just one question; can you see some yellow exclamation marks in the device manager? Did you try to reinstall the sound driver?
If not then I recommend to reinstall it!

3 more replies
Relevance 62.32%

First, my laptop became very slow when loading vista after 1 week form buying it.

Second, sometimes when i put the sleep mode an wake up the laptop, there is no sound and a red circle appear above the speaker icon in the task bar and when i go to control panel >> Sound it tells me that NO sound drive were installed and when restarting the laptop the problem resolved ??

Third, after 3 week form buying the computer also The dvd-cd player has the same problem like the sound and when you open my computer NO cd\dvd drive icon appears and when i put cd or dvd it doesn't work or run and it happens all the time even if restarted the laptop.

Since that time im able to watch movies or work.

I'm destroyed and I don't know what to do !!
(sorry for my bad english but i hope you understand the problems

Answer:Satellite A200-19L: No sound after hibernation & CD/DVD drive does not work

Hi Osama

I think I can help you. The issues which appear on your notebook are not serious and only software or registry related.

Regarding your sound problem:
Please check this Microsoft document about;

the MS update must be downloaded and installed ;)

Regarding the missing CD/DVD drive;
I think you should try to remove the drive from device manager and should reboot the notebook. Then the OS should recognize the ODD again.
Secondly you should access the registry editor and should remove the upper Filter and lower Filter from the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Recommend to check:

best regards and I hope I could help you

1 more replies
Relevance 62.32%

Three weeks back I purchased Satellite A200-1H2 laptop.

I got the Windows vista with my new laptop.

1. When am doing online voice chat(yahoo chat or Just VOIP) , receiver is not able to hear my voice but am able to listen his/her voice clearly.
My sound cards versions are:
Realtek high definition audio, version:
High definition Audio Device, version: 6.0.6000.16386

I checked sound drivers, my speakers and sound settings. every thing is fine. Even though problem still exist.

2. I installed Norton Anti virus in my machine which came with new laptop, even though one virus settled in my machine, its typing messge automatically in between my messages.
But whenever I run anti virus, am getting a message like one cookie must be resolved, even after fixing that cookie also in next virus scan am getting same cookie again.

I deleted cookie from IE->Tools->options. But It's not solved the problem.

Could any body help me on these above problems?

Answer:Satellite A200-1H2 - Virus and Sound driver problem


Googling around I have found many postings about sound problems using Yahoo under Vista. Have you checked what other people write about this? Yahoo is not my favorite messenger but I would like to know if you use version designed for Vista ?

Unfortunately I cannot say anything about Norton. I have tested this 90 days version on my P200 but after few days I have removed it from the system. It is not my favorite program for system protection.

1 more replies
Relevance 62.32%


have new satellite a200 14d vith Vista Home Premium, and there are two annoying problems:

1. Very often, but not everytime, when i close the lid to put computer to sleep - after i open (wake) it again, the icon in the tray shows me, that there is "no sound device connected" (red cross over the speaker) and so the laptop is totaly mute - no sound possible from it (except unexpectedly and suprisigly loud "grinding" of the hard disc, hehe - grrrrr...).
Sometimes it helps just to close and open the lid again, but most of the cases i had to restart the computer.
Of course, i downloaded the latest realtek sound driver from this site, but doesn't help.

2. Also very often my network freezes. I temporarely use the UMTS connection over mobile phone - via bluetooth; It just somehow stops working itself; If i click the "dial-up" shortcut icon nothing happens, also if i right-click the network icon in the tray - nothing, and if i go to control panel - network&sharing the computer freezes totaly, so that i have to switch it off by longpushing the switch button.

Who can help? Thanks!

Message was edited by: momus

Answer:No sound after sleep & network issue on Satellite A200-14D

Nobody knows the troubles i've seen...?

2 more replies
Relevance 62.32%


The problem that I’ve encounter is quite tricky and apparently with no solution (haven't formatted the drive yet).
Each time I open the Vista (home edition X32) on my Satellite A200-14D, things go as usual. I hear the sound. But when I try to adjust the volume with the button volume, it blocks: sometimes all taskbar, sometimes the computer (although the mouse moves and it responds to ctr-alt-del).

In the second situation I can access and the internet, for example, with the special button, but what do you know - can't type anything. When only the taskbar is blocking, I can use explorer or internet, but if I minimize a window there's nothing left to do. If when it's completely blocked I enter the task manager, it's not working. A solution is to Log out, and when I reenter is as it was before, but with the same risk.

What I’ve tried:
- I’ve uninstalled the Realtek drivers, updated them with the latest version - the same
- I’ve erased the remaining drivers used by the device and reinstalled with new drivers - the same
- I’ve scanned for viruses, nothing
- I’ve done all the updates for windows etc.

When I disable the device, it's all well.
A fact is that I can control the sound, from control panel sound mixer and I can hear it and when the computer is blocked, so there is a software problem.
I've seen that in some cases, when I disable the sound, it appears the blue screen. It says that a proble... Read more

Answer:Satellite A200-14D: Volume sound control blocks


Did you notice all this issues at first day after notebook purchase?

Several times ago I have worked on the A200 and I really didn?t notice such issues.

So maybe you should check if the same will happen after OS restoring. Try to use the Recovery CD and set the notebook back to the factory settings.

This is necessary to find out if it a software or hardware problem. If it?s a hardware problem you will have to contact the ASP in your country for the check.

But if it?s a software issue caused due to the bad influence of the 3rd party software then the new recovery procedure should help to sort it out.

Best regards

2 more replies
Relevance 62.32%

After restoring my system with the Toshiba recovery-dvd, thes system (Windows-Vista Home 32-bit) no longer recognises the soundchip. It is neiter shown in the hardware-manager nor is it possible to select the audio icon. The taskbar shows an loudspeaker icon with a red and white cross on the right bottom.

After my first reboot an error message was displayed, saying that the driver for my Intel GMA 965 chipset would not be compatible with the current windows version. I tried to update the driver by downloading it from the intel-website, but the installation process is stoped by the system, because the driver is not approved by Toshiba.

Is this a known issue?


Answer:Satellite A200-1TJ - no sound device recognised by Vista

The Toshiba Recovery disc should install all the required drivers, sound should work instantly.

Either you have the wrong recovery disc, or there is a hardware problem with the laptop.

Where did you get the Recovery Disc?

16 more replies
Relevance 62.32%


I have a A200-1JS (PSAE6) with a HD DVD player and HDMI.
I connect my A200 to a LCD with a HDMI cable and everything its ok. Good image and sound.

BUT, when i want to see a movie (not using the HD DVD player) with surround sound (5.1) the only thing i get its stereo coming out from the HDMI.
I went to control panel, realtek opcion and in the hdmi output and i only can choose stereo.

So, my question is: its possible to get more audio channels (5.1) from the HDMI cable and if so, what i have to do to play a movie with surround via HDMI?

best regards


Answer:Satellite A200-1JS PSAE6: Only stereo sound using HDMI - why?


As far as I know it is not possible. HDMI cable offers best video/audio signal transfer to your TV and you can enjoy watching movies in best quality.

For 5.1 sound you need optical audio output port and, according notebook specification, such port is not available.

2 more replies
Relevance 62.32%

How can I turn off the external sound controll in front of laptop - the wheel? It does not work, sound volume is permanently muted.

OS: MS Windows XP


Answer:How can I turn off sound controll whele on the Satellite A200

First of all please post always your notebook name because people don?t know how to help you if you don?t say anything about your notebook series!!!

However? if the sound does not appear and you cannot hear anything, then check in your device manager if the sound card driver was installed correctly.
Furthermore in the control panel -> sound and audio devices you can check if the single options like ?mute? is disabled and other volume controls are set to a higher level!!

5 more replies
Relevance 62.32%

Hi Guys

I recently bought a Satellite A 200 PSAE7. I got it downgraded to Win XP.

Everything worked perfectly until last night. I restarted the laptop and i had no sound. I tried to reinstall the Realtek sound drivers, it succeeds, ask for a restart but the sound is still not working. I tried everything, removing the drivers through add/remove programs, and device manager and then reinstalling it. When i restart it tells me "PCI device detected" after i installed the sound drivers. But the sound doesn't work.

Any advice?

Answer:Problem's with sound driver on Satellite A200 running Win XP SP3

The problem is that you have not installed the MS hotfixes which are really essential.
I?m speaking about the *KB888111 and KB835221* hotfixes.

You have to remove firstly the sound driver from the system.
Then you have to install both fixes.
After new reboot, reinstall the sound driver which can be found on the Toshiba driver page.

Best regards and good luck

6 more replies
Relevance 62.32%

Hi Guys,

Please tell me from where i can get the sound and modem driver for A200-1M8 (PSAE6E). Please let me know the exact website.

Waiting for your reply,


Waqas Yousuf.

Answer:Where can I get the sound and modem driver for Satellite A200-1M8 (PSAE6E)

This Toshiba driver website provides everything want you want and what you need ;)

1 more replies
Relevance 62.32%

Dear experts,

I've been working on a solution on this for at least a month but I can't get it to work. This is my problem:

I've bought a Sony Blu-Ray e-370 (specs) and would like to hear true 5.1 sound when I connect my Acer laptop (specs) to my tv and Blu-Ray. This is what I've tried so far, without any luck:

- I've tried to sent the 5.1 sound trough hdmi to my tv and from there to my blu ray by a s/pdif cable. That didn't work because my hdmi doesn't pass more than 2 channels and I don't think my Bravia tv can send 5.1 sound trough s/pdif.
- I've connected a Toslink cable to the digital out (s/pdif) from my laptop and tried to sent it directly to my blu-ray. First I got a lot of errors so I updated my sound card drivers. After this the errors were gone, but still no 5.1 sound. I've tried all different kinds of codec packs and settings but nothing seems to work.

At this time I'm trying to set up ac3 filter in combination with MPC-HC, but it just won't transmit 6 channels. Right now, I'm not getting any sound in MPC-HC, probably because I've tried too many wrong settings.

I just don't have enough understanding about these things so please lend me a hand by solving this puzzle. I would be very grateful!

Answer:5.1 sound trough S/PDIF

EDIT: disregard...answered this issue already elsewhere.

1 more replies
Relevance 62.32%

Dear experts,I've been working on a solution on this for at least a month but I can't get it to work. This is my problem:I've bought a Sony Blu-Ray e-370 ( and would like to hear true 5.1 sound when I connect my Acer laptop ( to my tv and Blu-Ray. This is what I've tried so far, without any luck:- I've tried to sent the 5.1 sound trough hdmi to my tv and from there to my blu ray by a s/pdif cable. That didn't work because my hdmi doesn't pass more than 2 channels and I don't think my Bravia tv can send 5.1 sound trough s/pdif.- I've connected a Toslink cable to the digital out (s/pdif) from my laptop and tried to sent it directly to my blu-ray. First I got a lot of errors so I updated my sound card drivers. After this the errors were gone, but still no 5.1 sound. I've tried all different kinds of codec packs and settings but nothing seems to work.At this time I'm trying to set up ac3 filter in combination with MPC-HC, but it just won't transmit 6 channels. Right now, I'm not getting any sound in MPC-HC, probably because I've tried too many wrong settings.I just don't have enough understanding about these things so please lend me a hand by solving this puzzle. I would be very grateful!

More replies
Relevance 62.32%


I have a satellite A200-1GB, but the graphic card don't run, however I could get another iskaa ls 3481p, but not exactly the same, because i have a m76 with 256 mb ati radeon, and the new card is a m72 with 256 mb ati radeon from A200-2C5.

Would it be possible?

Excuse me for possible writting mistakes.

Greetings and thanks

Answer:Information about compatibilty of graphic card Satellite A200-1GB Satellite A200-2C5

Do you want to exchange the whole mainboards or just the GPU?

4 more replies
Relevance 61.91%


whenever i plug in headphones i still have sound emitting from the laptop speakers.

I have looked in the sound and realtek options but cant see a way to correct this.

It was straight forward in my old laptop.

Answer:Satellite A660: sound is still coming from speakers even if headphones are connected

Go to: "Control Panel"
Click: "Realtek HD Audio manager"
With the "Speakers Tab" highlighted
Click: "Connector settings" (this is the icon of a yellow folder, in the blue shaded part, on the top right hand side of the screen)
Click: "Enable auto popup dialogue box"
Click: "OK"
Plug in headphones
When pop up comes up, select "headphones" as the item plugged in (NOT line out)

3 more replies
Relevance 61.91%

HI EveryBody
i'am having a strange problem
when i'm watching a video or playing a game
the sound just stops (internal speakers), but when i plug in my headphones , the sound works
By the way here is a snapshot i took while i couldn't hear anything from my internal speakers


i have installed the latest NVIDIA sound-graphic driver i also reinstalled windows but the same problem still
I literally tried everything: system restore; flashed the BIOS to 3.60; updated all my drivers; reinstalled Windows; tried sorting out a possible conflict with other devices or with the Nvidia HD Audio device; tried deactivating the Nvidia HD Audio; and also tried uninstalling Conexant SmartAudio HD and allowing Windows to install its default Audio HD device but it only made it worse

my laptop is a toshiba l755

Answer:Satellite L755 - Sound stops on speakers (headphones work)

>... when i'm watching a video or playing a game the sound just stops
When you restart your notebook is sound OK again?

Anyway, all you have done is right and if this is permanent and general problem I think you should contact nearest Toshiba service and let them check your notebook. Original recovery image contains right and tested drivers so if there is no some hardware malfunction it should work properly.

In my opinion software is Ok but somehow the speakers loose connection. For me it is clearly hardware related issue and should be solved by authorized service provider.

4 more replies
Relevance 61.91%

I've a brand new C660 258, running on Windows 7.
Playback device: Realtek High Definition Audio

*Whenever I have headphones or external speakers plugged in via the 3.5mm jack, sound still comes through the built-in speakers.*

Here's what happened so far:

When I first plugged in external speakers, I was prompted to select whether I'd plugged in headphones or speakers. I selected "speakers" and then also, perhaps foolishly, selected "do not ask me again".
Now I cannot get to that selection again.

Here's what I've tried so far:
- Reboot
- Try different headphones, try them on other devices
- System restore (failed, for some reason)
- all possible settings via the Sound control panel

Basically, i think I'm looking for a way to disable the ATAPI Internal jack when the external 3.5mm jack is in use.

I am aware there was a similar thread a while ago, but the problem may be slightly different, and possibly due to the fact that I selected "do not ask me again". At least I hope it's not a hardware problem...

Thanks in advance for any advice

Answer:Re: Satellite C660: Sound coming through speakers when headphones plugged in.

Don?t think it?s hardware issue.

Try this:
Plug the headphones.
Go to Control Panel -> Sound -> Playback tab
Here you should see the speakers and headphones.
Now choose headphones and set this to default.

Does this help you?

5 more replies
Relevance 61.91%


This is Varun from India. Could anyone please help me fix a problem which has been haunting me from the last two days. This problem is currently occuring in my satellilte Pro A200. Actually the problem is that there is a continuous beep sound from an internal speaker during start-up that is when the name TOSHIBA appers at the time of starting and moreover it freezes there right on that screen. But , I somehow kept using my system by pressing F5 or F9 and then letting it start manually in NORMAL MODE.

But, i can't keep doing this all the time. And moreover, this beep sound blows continuously only while starting the system and it goes on hanged up in the same screen until i press either F5 or F9. I kept restoring my system but to no use. Could any one please help me out in this.

Sincerely waiting for the reply.....


Answer:Satellite Pro A200: A continuous beep sound during start up and freezing


To be honest it is very strange issue. Is some external device connected to your notebook?
Have you tried to update BIOS to latest version?

Sorry but I believe in such case there is no much you can do. Maybe BIOS update, clean OS installation. That?s all.
Maybe you should contact nearest service and ask what it can be.

1 more replies
Relevance 61.91%


I have a small problem with my Toshiba Notebook A200-170
Modelnummer: PSAE6

I changed my system from Windows Vista to Windows XP .

Everything except the sound at all to install functioned in the best way does not leave itself. The driver runs up to ends but after the restart is nothing at all installed.

Please help me!!!!

Answer:Satellite A200-170 PSAE6: sound does not work after upgrade from Vista to XP

One question;
Did you read the Readme.txt file placed in the sound driver package which can be downloaded from the Toshiba page?

Please do it!!!

If you install the sound driver for the first time follow these steps:
Setup Driver at first time:

Step 1. Before installing the Realtek HD Audio Drivers, Press the
[Cancel] button if Windows detect the Multimedia Audio device.

Step 2. Insert the "Realtek HD Audio Drivers" CD into the CD-ROM
drive and run the setup.exe program to finish the installation.

Step 3. Click on [Next/OK/Go] to continue the procedure. If the Windows popup
"Digital Signature Not Found" message, press [Yes] to continue the

Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.

The system will reload the drivers and do some adjustments in the INF
file if so required.

Important: Please install the Microsoft KB888111 patch before sound driver installation

1 more replies
Relevance 61.91%

I have connected my TV to the SVHS output following the instructions in the A200 manual. I get a picture but no sound.
When connected I cannot find the the SVHS sound devise in the Sound Applet in the Control Panel, I can only see the system speakers. Can someone please advise what I should try next ?

Answer:Satellite A200-1GB Vista - SVHS output Picture yes - Sound no

Hmmm? you have connected the TV to the notebook via s-video cable?
As far as I know the s-video out port provides only the video signal and not audio.
If you want to have sound too you should connect additional RCA audio cables (red/white).

s-video cable

RCA cable

1 more replies
Relevance 61.91%

I recently bought a Satellite A200-1AX (PSAE6E) and tried to install windows XP on it. I downloaded all the drivers from Toshiba's website but i ended up with 2 question marks on device manager..

1. Audio device on high definition audio device: 1i installed the driver from Toshiba's site but still get a question mark, although I can hear sound but the integrated mic wont work..
2. PCI memory controller: I didn?t find any driver for this.

Can someone help please?

Thank you for your time.

Answer:Satellite A200-1AX: Sound and PCI memory controller wont work correctly


Have you followed installations order listed in ?Installations instructions? document?

18 more replies
Relevance 61.09%

Hi Folks.

My USB ports work just fine save when trying to play back sound via my Logitech Headphones. When plugged in, the Headphones are appearing in the Device Manager list but that's all. I bought another new set with USB connection (option) and am experiencing the same problem. Could this be a hardware or software problem? Would be sure glad for any help.

Answer:Re: USB Logitech HeadPhones not playing back sound - Toshiba Satellite L550

Open "Sound" in Control Panel. If the headphones are not shown then they need a driver (shown in device manager with a yellow/black exclamation mark) If they are shown then you can double click on them and adjust volume etc. You can get to the same window via the speaker icon on your task bar

3 more replies
Relevance 61.09%

When I plug headphones into my Satellite A660-BT2G22 Laptop the sound plays out of the speakers and the headphones.

There has to be a way for me to make the sound play only through the headphones and I would really love that because I am going off to college soon and will have a roommate and I will want to listen to my own music and stuff and not force him to hear my stuff all the time.

Please help?

Answer:Headphones usage on Satellite A660-BT2G22 -sound plays out of the speakers

This notebook model is not known to me but check control panel and option for some audio manager there. On notebooks with Realtek sound card there is ?Realtek HD Audio manager?.
Check all options there, especially small folder symbol placed at the right top side. When you click on it connector settings window will be open. Enable auto popup dialog.
Now, every time when headphones will be connected you can choose ?headphone? as only device you want to use.

Please check it out.

1 more replies
Relevance 61.09%

When I had win7 everything was ok regarding sound. Now that i have win8 installed, i dont get sound via the audio-out aux port on my docking. I have to use the aux out on the T520 itself. Anybody else experiencing this? I have installed all related drivers from system update.

Answer:T520 with Win8 not getting sound trough the docking

I am sorry, i can't help you. But i have sort of the same problem. I have a t520 as wellwith a docking station. I would like to record the music that i mix live. Ive downloaded AudacityBut the quality of the recorded set is very poor. Is it even possible to record music with a Lenovo T520?

2 more replies
Relevance 61.09%

I recently bought a HP DisplayPort to HDMI-adapter and the picture is fine, but no sound.

More replies
Relevance 61.09%

Hi I hope you can help me here. Everytime i want to play with my brother he can hear my ingame sound trough my microphone (using a headset with mic) I believe its some setting in realtek but cant figure out wich. Any suggestions? Thanks in advance

Answer:Sound comming trough headset microphone

Any suggestions?

1 more replies
Relevance 60.68%


I recently repartitioned my notebook's HD in order to install XP and kubuntu (it came with vista)... However I haven't been able to install audio drivers for its audio devices..

The laptop is a toshiba Satellite A200-PSAE6E and everest reports the following audio controllers:

ati hd 2xxx hdmi @ ati radeon hd 2600 - high definition audio controller
realtek alc268 @ intel 82801hbm ich8m - high definition audio controller

First I tried downloading the high definition audio drivers from realtek's web site (windows xp 32-bit version). I tried running setup, manually browsing to the WDM folder during driver installation and manually browsing to the folders where the drivers were copied during setup under c:\windows\system32\... all to no avail...

Next I tried downloading the official toshiba drivers from toshiba europe's support web site for the realtek chip... i experienced the same behaviour (both when running setup and manually forcing installation of the drivers)

Next I tried downloading the drivers for ATI HDMI audio device from realtek's web site... with the same results....

Windows keeps telling me that it was unable to find a driver within any of the archives...

The only thing that could be the culprit as far as i can tell, is that i have installed service pack 3 RC2...

Any help would be greatly appreciated,

P.S. I have tried both automatic installation through specifying a folder and choosing the "i will manuall... Read more

Answer:Satellite A200 PSAE6E: Unable to install realtek sound drivers after Win XP installation


Regarding the sound issue;
Many people already asked for this here in the forum and from my knowledge the sound driver doesn?t work because some MS patches and hotfixes are missing.

Please check this thread:

You will need to install the KB888111 and KB835221 hotfix

Regarding the BIOS;
Yes, some notebooks series needs an XP BIOS version if you want to install and use the XP on the notebook. As far as I know the A200 is one of such notebooks series.


2 more replies
Relevance 59.45%

Had to replace motherboard from authorized acer parts dealer now I get no sound through HDMI port. I did through the original board until it got fried by electrical surge. Can any one help or send me a picture of the inside the same model to make sure all jumpers on the motherboard are in the right spot. Or if any one else had this problem tell me how you fix it. It does not have HDMI sound icon in the mixer. What I have done:
1. I have looked for disabled devices.
2. Tried looking in sound mixer settings for the default audio.
3. New install and drivers.
4. Tried a system utility software RegInOut. Looking for serious replies on fix even if it was not an Acer.

AMD Athlon II X4 Quad-Core Processor 640,
Windows 7 Home Premium,
NVIDIA GeForce 9200 Chipset, NVIDIA GeForce 9200 Graphics Integrated ,
4096MB DDR3 Memory,
1TB SATA Hard Drive (Green Product ? variable RPM),
16X DVD?R/RW SuperMulti Drive,
Multi-in-1 Digital Media Card Reader,
802.11b/g/n Wireless,
High Definition Audio with 5.1-Channel Audio Support,

Any help appericated

Answer:NO SOUND TROUGH HDMI ON ACER AX3400-U3032 and No HDMI Icon in sound se

Welcome to the Seven Forums

One thing you could try is to open up the Control panel then click on Sound and then go to the Playback tab and see if there is anything in there to enable it that's what I had to do on my laptop.


9 more replies
Relevance 57.4%

Hy guys....

I have a toshiba Satellite A200-1cr model, with a motherboard model k000051290 which doesn't work any more...
So i must buy another one...

The problem is that I can't find another one with the same model, in a decent price...because...400 euro for a new MB...
I better buy another laptop...

So... I found on Ebay a MB TOSHIBA SAT A200 A205 Motherboard ISKAE LA34 TESTED, model K000054260, refurbished...on 150 dollars...

Now I ask you...
I saw the picture with this MB and it's identically with my MB... now...will I have some problems with my laptop if I buy this MB?
What do you recomend?

Answer:Motherboard for Satellite A200-1CR fits with other A200 models?


In my opinion the other board should be ok. It should fit with you Satellite A200 model.
The motherboard measure is the same.


2 more replies
Relevance 55.35%

Every time I try to put the volume down, it doesn't work and the sound goes higher and higher (until be to the maximum).

I tried to change the configuration in the Control pannel, but it didn't work.

The only thing which that I can do is to use the Sound icon (in the toolbar) but is quiet annoying! what I could do to make the Sound knurled wheel work again?


Answer:Satellite A200-1DR sound volume goes higher and higher

Hopefully this is not a mechanical volume control issue.

I would recommend firstly updating the BIOS.
You have to know that after the Win XP installation you should update the BIOS to the XP version!

After BIOS update reinstall the sound driver again!

Last but not least recommend reinstalling the Toshiba Controls Driver and then the Toshiba Controls


1 more replies
Relevance 54.53%

Hey guys,

I have a problem with my Equium A200PSAF5E,

My sound is perfect, however when I plug in my headphones, nothing.

My headphones are showing 'connected' and when I perform the 'test headphones' I hear the sound through the headphones.

This is driving me insane as I can hear the hidious TV



Answer:Equium A200 PSAF5E - Internal speakers working but headphones aren't

This is very strange?. So you are 100% sure that your headphones are ok?
Did you test your headphones with other devices?

Did you try to update the sound driver? If not update it.

But not be honest, it looks more like a headphone jack fault as a software issue.

Anyway, the sound driver should be updated?

3 more replies