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Satellite A200 - no sound using headphone

Question: Satellite A200 - no sound using headphone

The headphone do not mute the speakers when are connected to (Satellite A200-14 D). No sound in headphones.
Could you please help me?


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Answer: Satellite A200 - no sound using headphone

try to reinstall the driver or update it!

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I use this computer in my job as a dj. and i use a external soundcard called audio8djdriver ( ) and i used it with a program called traktor ( and this soundcard uses usb.

Here I put in the links for the product if you don?t know what it is..

And when I?m at home I don?t use that external soundcard.
I just use the phone output in front as a line out put..

But suddenly its only coming sound from the speakers who is build in the computer.
I tried to reinstall the audio drivers but with no luck

It seems like it doesn?t know that I have anything in the phone or mic output. And I even tried to upgrade Bios.
Can it have something to do with the Vista upgrade from Microsoft?

Answer:Satellite Pro A200-PSAE4E: Headphone jack does not work


Did you try to connect the headphones to this headphone jack to check if it would work?

This external sound card is not known to me and I?ve no experience with this device but using the headphones you could check if this issue is related to the headphone jack or to another part.

At the other hand if you are using the Win XP then you could check the settings in the Device Manger -> Realtek HD audio manager.
There is a tab called ?Audio I/O?.

Connect the headphones and check if they would be activated there.


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I have installed Windows Vista onto this laptop which was originally an XP, but I have not got the headphone jack working.

How do I turn it on or do I have to download it from toshiba website?

Answer:Satellite Pro A200-18P - microphone / headphone jack not working with Vista


First of all you have to check if there is an special BIOS for Vista.
As far as I know some A200 series needs BIOS which was released especially for Vista OS.

I think the notebook needs Realtek sound driver.
Therefore in control panel you should see the Realtek HD audio manager.
Go there and you will see the mic and headphone jack on the right.
Click right there and check if there are some settings which have to be enabled.

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Can anyone help? I downloaded a sound card driver from Toshiba's update page and now my headphone jack wont work.
The sound just plays from laptop speakers.

Please someone give answers.


Answer:Headphone jack does not work after installing sound driver on Equium A200

Hello Rocko

I do not know how to give the answers. Maybe you should explain your problem a little bit better. For example:
Which OS you use? Why you have installed sound driver? Is the reason your own OS installation or you have had some sound problems before?

Sorry but I just want to understand what happening with your Equium notebook?

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Hi, A few weeks ago i got my new Satellite M60.
Sound on laptop-speakers is great (Harman/Kardon) but is it possible there is a problem with the mini-jack for the headphone?
Sound via headphone is very week and i can't find how to improve it.
I often used my previous laptop to see movies on my TV (S-video + mini-jack for sound to AV-receiver). Sound was great... but now, when i connect my AV-receiver (or headphone) sound is very low...
Who could help me?

- I tried different headphones (who work fine on other laptops)
- I know about the sound-level wheel in front of the laptop :-)
- I tried the volume control tool in control panel

Answer:Satellite M60: Low sound on Headphone (perfect sound on speakers)

Hi Mark

Did you check the headphones settings in the ?sound and Audio devices??
Please go to ?Control Panel?-?Sound and Audio Devices?. In the ?Volume? tab you will find the ?Advanced? button. Press it.
There you will find volume controls. Please check if all controls are set to high.
Hope is helps.

Best regards

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Hi everybody .

i has get a Toshiba Satellite U400 (u400-11u) with Vista installed and at the first use all work nice and i have never tried the headphone, but after sometimes, when I put on the connecteur on the jack of headphone there is no sound, only when I put off the connecteur out of jack, the speaker work.

I has learn that I must update my BIOS and I doing it : no solution, there is no sound, so I have change to XP SP3 the some problem and now I'm with Windows 7 with the some problem.
So if you have any information about this problem, please give'it to me !!

I have tried all solution in FAQ, but no way !!

PS : sorry for language mistakes !!

Answer:Satellite U400-11U - no sound when using headphone

Have you tried to test it with different headphones? Maybe your neadphones has MUTE switch. Please check this.
Sorry but it is not easy to say what is wrong there.

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I have used the headphone on the notebook, and after I unplugged it, the notebook speakers are not working, only if I leave the headphone jack inside (I push it inside until I feel some resistance).
It was the first use of the headphone, and before it the speakers worked properly, and also the headphone still working properly.
Any suggestions?


Answer:No sound on Satellite U500 speakers after using headphone


Usually after removing headphones notebook speakers should be ON automatically.
Check please ?playback devices? in sound properties and be sure the speakers are enabled and set them as default device.

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i bought the Toshiba Satellite L510/030 Notebook (brand new) today from smith electronics. I've played around with it several times and its sound worked perfectly through both my speakers and headphones but all of a sudden it stopped working through my speakers (but I could still hear it through my headphones) and when i check my soundcard it says that it's working properly.

I don't understand -- what happened? What did I do? I only installed itunes and it said some sort of warning about some toshiba thing needing to be reinstalled.

I have no idea how it happened.

please help me.

Answer:Satellite L510-030 - No sound through the speakers, only headphone


What happens if you unplug your headphones? Normally then you should hear the sound through the notebook speakers again.

Check this!!!

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I downgraded from Vista to XP and after that I have no sound, I installed sound drivers from official Toshiba driver's site and still nothing. Also tried this one:,739,1.html.

Anyone have some sollution to this problem?

Answer:Satellite Pro A200-1MI - no sound under WXP

I have exactly the same problem. Recently purchased a Sat Pro A200 PSAE7 and decided to Downgrade from Vista to XP Pro and now have no sound and no Wireless Lan. Have downloaded drivers from Tosh Site but still not working. Have searched everywhere. Starting to do my head in now.

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Im trying to set up my Laptop through the TV so I can watch videos through my TV, I've got the display part alright using an S-Video cable but I don't know how to get the sound through the TV/Surround Sound System.

Can anyone give me a guide or help to doing this?


Merrry christmas and a happy new year

Answer:Satellite A200 - how to get sound on TV?

Very interesting thread about similar problem you can find under

Check what Miro wrote and what he uses to get audio and video signal transfer to external devices.
If you still have questions please let us know.

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Hi all,

please I need help with my laptop. For some weeks now I have been having problems with the sound on my computer.
When I play music or anything with sound, it works but no sound comes out of my computer.

I?ve tried uninstalling and reinstalling my sound card but I still no sound is coming out.

Answer:Re: No sound on my Satellite A200-1VG

Have you checked all sound settings?
Do you have same problem with headset?

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My notebook came with Windows Vista on and because I need specific programs to work with, which are not compatible with Vista yet, I needed to downgrade the operating system to Windows XP Pro with SP2.

After a long day trying to install in because of the problem with the drivers of the hard disks I finally made it but there is no sound..
I downloaded all the drivers from the Toshiba site, all the hotfixes for Windows (including UAA and Realtec High Audio Definition Drivers), but still I get a Code 10 error which informs me that The device cannot start.
I've got quite tired and confused trying to solve this problem, so I need all the help I can get..

Answer:No sound on Satellite A200-1JO

First of all I?ve got one question;
Did you update the BIOS to the XP version?
From my knowledge the BIOS must be updated on Sat A200 series if you want to use the XP OS.

Furthermore the both hotfixes KB888111 and KB835221 must be installed before sound driver installation!!
Then reboot the notebook and try to reinstall the sound driver again

Good luck

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Hello everybody,

Desperately needing help! Tried running Windows 7 RC on my U200, everything fine but the sound just wont work.
The system detects the sound card without a problem, I also get a peak in the Windows 7sound control but there just is no sound via headphone or speakers. I tried running the Vista drivers from the Toshiba site, but they dont work either.

Does anyone know if toshiba is going to support the U200 under Windows 7?

Thanks for your help!

Answer:Satellite Pro U200 - No sound via headphone or speakers on Windows 7


If your sound card is listed properly in device manager make sure that the sound isn?t muted. Check this!

Furthermore I can recommend trying Windows 7 beta drivers from the Toshiba US page. Maybe they will work for you:

In worst case you have to downgrade to Windows Vista.


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I have a M305D which I reformatted and installed Vista Ultimate. I installed all the required drivers.

However when I plug in headphones into the headphone jack I get no sound in the headphones and the internal speakers continue playing.

I do not know if the jack worked before I refomrated.

So I can not tell if it is a pre-existing condition.

Any help regarding the headphone issue would be greatly appreciated.

Answer:Satellite M305D: No sound through the headphone but speakers work


Did you test it with different headphones???

Possibly the tiny switch which is part of the headphone jack does not work correctly and doesn?t switch between the speakers and the headphone.
In this case the issue would be related to the hardware?

I?m not quite sure if such issue could be related to a software malfunction but it would be really interesting to know if the issue would persist after installation the OS from the recovery DVD.

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hi everyone,

my problem is about sound.when I put headphones into my notebook, the sound comes from both of headphones and loudspeakers.
How can I solve this problem? If can't, I cant use my notebook in librarys.

Answer:Satellite L500 - Sound coming from headphone and speakers

you probably have a damaged headphone jack. Switch does not work in slot

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Greetings to everyone.

I am experiencing a strange audio problem with my Toshiba Satellite Pro 4600's headphone port. Whenever headphones are being used, bursts of faint beeping occur regularly every 3 seconds or so, superimposed over whatever is playing at that moment. Each burst lasts for about a second and consists of around 8 rapid beeps. The beeps occur after Windows boots up and end once the system is powered down. I thought this was a driver issue, but I'm using the latest driver for my card, downloaded from Toshiba's website (package name: s5105sndx.exe).

Can anyone help ?

Thanks for your attention.

Answer:Satellite Pro 4600: beeping sound when headphone are connected

Does this issue appear only if the headphones are connected or also with the speakers if the headphones are disconnected?

If it happens only if the headphones are connected so possibly there could be something wrong with the headphone jack.

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My problem is that i need a sound driver for my Satellite A200 laptop (it seems the one i have doesn't work properly, i can listen to a track only one time, after that-no sounds at all.

How can i get sound driver for my laptop?

Best regards,

Answer:Satellite A200: Need sound driver


I don?t know what Sat A200 notebook model do you have exactly but as far as I know A200 models supports an Realtek sound chip.

Therefore you can get a newest Realtek HD audio driver from the Realtek page.


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I have a brand new A200-1M5 a bought it 10 days ago and 4days ago a started to hear wierd sound from the fan or cpu or may be hhd i don't know!!!

When windows stars i get continuos fan power. I mean like vooom, sound with air coming out.
Or not this sound but every while a voooom sound from the fan 1 sec and disappear 1-2min another sound!!

I also one wanted to turn on the pc it won't turn on!!!
There is light on the AC lamp but not on the battery!
I then took the battery off then put it in its place again and the pc started normally!!

Help me

p.c. my ram is 2mb

Answer:Satellite A200-1M5: Strange sound from FAN, COU or HDD

Hello Cezar

Issue as described you should clarify with your local dealer or Toshiba service directly. I have Satellite A200 too and my notebook is pretty quiet and described issue is not normal for me.

Sorry but to say for sure if there is something strange or not I should have the notebook in front of me. Second issue with battery is also strange and it is definitely the second reason for contacting ASP.

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I have a problem.
I have a Satellite A200-1c0.
The original OS is Win Vista but i change it whit Win XP profesional.

I have installed all the driver but it dosn't recognize my sound system.

It's telling me that i have no hardware installed.

What can i do?

Answer:Satellite A200-1C0 - No sound after XP installation

Hi dude

Did you already search here in the forum?
I presume you didn?t!

This forum is a really large database and contains many threads about the same themes.

SO your issue was discussed 10 000 times here.

Check this one:


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After installing windows XP upgrade SP3 no sound!

I have alerdy installed realtek high definition audio.
In device manager yellow "?" mark is on Audio device on high definition audio bus, PCI-controller memory and multimedia controller.

Can somebody help with this issue ? Thanks in advance.

Answer:Satellite A200 (PSAE6E) no sound with XP SP3

SP# may have a compatibility problem with the original Sound Driver.

Have you tried updating the Sound Driver? Have a look on the Toshiba website in the support/downloads section.

If the driver version on the Drivers Website is identical to the driver currently installed, you may be able to use a Sound Driver from a newer model that also uses a Realtek Sound Device.

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Hi Guys,

Was wondering if ye could offer me any advice, The sound is not working on my laptop. I have tried updating the driver, but no luck. I've done all the simple things like checking volume, basic settings etc etc, and I've tried to do a system restore, but the only restore point is from yesterday, (which I think may be another problem, but anyway) that's after the problem started, so it's no good.

Thanks for your help,


Answer:Sound is not working on my Satellite A200

What is the Model Number of your A200?

Do you have the preinstalled operating system installed or did you install a generic/different OS?

Do you see the sound card in Device Manager?

Do headphones work?

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I have Satellite A200. When I start my notebook the crackling sound comes from the hard disc.
Does anyone know something about this?


Answer:Satellite A200 - crackling sound comes from the HDD

In my opinion it?s nothing wrong with your HDD.
My HDD clicks everytime while accessing any data on the notebook and everything run ok since 3 years.

But this doesn?t mean that there is no hardware problem with your HDD. Generally it?s not easy to say when an HDD wound starts to malfunction. My first HDD died after 6 years of usage. But the other HDD died after 1.5 years. This damage was covered by warranty.

Finally I would recommend backup your data always on an external HDD to prevent the data from damage.


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Hi All

I lost the sound of my Satellite A200-27R Laptop. I checked with a computer engineer.
He confirm me the problem is from the hardware and it probably from the chipset.

So how such a problem might occur just three months after I bought?
Now he told me to buy new chipset and change the former.

So can I get any help?
Please send me if possible your help through my e-mail address [email protected] I live in East Africa Ethiopia.

Thank you in advance for all your co-operation.

Answer:Lost sound on Satellite A200-27R

Try this:

1) Reset the BIOS to its default settings
2) Update the BIOS to the latest version
3) Look in Device Manager for problems with the Sound Driver, is the Sound Device visible?
4) Backup your data and run Recovery (hold down 0 [Zero] during power-on)

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I got a toshiba Satellite A200-22C with Realtek HD with driver, DirectX 9.0c and codec ALC268.
I have nice sound in my speakers, but when I conect my headphones, the sound does not go through them.
The headphones work OK in other PCs.

Can you help me?

Answer:No sound in my headphones on Satellite A200-22C


What OS are you using or what do you have installed?

Do you still use the Vista?
If yes, access the control panel and go to the Realtek HD audio Manager.

The first tab ?Speakers? provides a option on the right. There you should see a ?yellow folder?.
Please click on it and check if the option was NOT marked.

Then connect the headphones. Please ensure that you are using the right jack!!
After the headphone was connected the green jack should highlights.

This means that your headphones were recognized properly.

Please check this!

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Hey everybody,

I have Win XP installed on my Satellite Pro A200.
When I plug in the hdmi cable the video goes through to the tv but the sound still plays on laptop speakers.

I have tried changing the output of the sound to all the possible options but it just doesn't seem to work.

Any ideas?

Answer:No sound through HDMI on Satellite Pro A200


I had the same problem with my A300-1MC, I followed the suggestions on the Toshiba Knowledge base and that problem got resolved, why not give it a go?

Good luck


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Funny enough everything seem to be fine as the sound card driver is installed well (under Vista) and all the configuration seem to be correct and fine. Even when trying to change the volume level, you see that indicator SHOWS that a sound is beening played but you don't hear anything. I'm tired of installing and unistalling the driver (it's Realtek HD by the way) and nothing happends. Even I have checked the Services (local) and all seem to be fine.
Any ideas (.... it not on mute!!!!!!!!!!!!)



Answer:Satellite Pro A120 (PSAC1E) - No sound coming out of the speakers/headphone

It could be stuck in Mute mode.

Toggle the Mute by pressing Mute, then UnMute.

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I installed the XP+SP2 On a satelite A200 with success.I downloade all the drivers from the official site but altough I installed the drivers for the sound card,the system doesn't recognize any sound card,no speakers indication at the task bar.Also I installed the driver for the modem but under the control/panel/modems there isn't any modem.

Answer:Sound Driver Problems with Satellite A200

Hi there,

Have you installed the drivers in the exact order? You can find instructions on how to do this, on the official drivers download page.
For the sound driver issue, it is important that you first install the microsoft KB Fix, included with this driver. Then it should not be a problem to install both devices sound card and modem.

Good luck,


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after my Sat A200 laptop updated Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 and
Internet Explorer 8 for Windows Vista the speakers and headphones have stopped working.

When you go to the speaker icon on the taskbar it says "NO AUDIO OUTPUT DEVICE INSTALLED"

I'm confused.

Can anybody help pleeeeeeeease.


Answer:Satellite A200: No sound after SP1 and NET Framework update


I think you should simply access the device manager and should remove (uninstall) the sound driver.
Then go to the Toshiba European page, choose your notebook model, download the sound driver and unzip the package.
Then reboot the notebook.

After the Win OS has booted up, the new device (sound card) should be recognized and the OS would ask for the driver.
Now you should point to the driver package which you have downloaded from the page and should reinstall the driver.

Check it out!

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Hey Guys.

I have just bought this computer from a mate, and I have decided to install Windows 7 on the machine. Everything seemed to work brilliant, until I wanted to try and play some sound. There is no sound what so ever on the laptop, all the sliders are at max, I have tried pushing FN+ESC whit no difference. I have tried reinstalling and updating soundcard driver, no luck either.
I found a "soloution" which said I should install Value Added package, and then run an app, which should unmute the PC, no luck there either..

So I am starting to run out of ideas?

So I am hopeing one of you clever guys in here has a soloution.
If you need any info from the computer, just ask for them and i will reply whit them as soon as possible.

Big thanks in advance

Kim Jensen

Answer:Satellite A200-20H - No sound after Windows 7 installation

Hi Chillos,

If you read this article you can download a tool to unmute the sound:

If it doesn?t work it would be interesting to know if you can hear sound from external speakers or headset for example.
Check this!!!

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My toshiba sound wheel has no limit. Normally it should have a limit for maximum and minimum power right? Mine just run free, is it normal?

Btw, with that behaviour, when I want to power up/down the sound it has a delay quite annoying... does yours have it too?

Thanks. ;)

Answer:Satellite A200-221 sound wheel has no limit

It is normal on new notebook models. I have an older Satellite and there is end on max or minimum level. On newer A200/A210/P200/P200D there is no limit.
The same situation is on my new Satellite P200D. I like it with limits but there is nothing to do.

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The problen is: I connect notebook (A200) to LCD TV (Philips) by HDMI. The video is OK, but sound stay on notebook not in LCD TV.

May be the problem is HDMI 1.2 does not support sound and video together? Only 1.3?

Sorry for my English

Answer:No sound on LCD TV when Satellite A200 is connected via HDMI

Sound should work with every HDMI cable as far as I know. Have two of them, one with HDMI 1.3 and another one, which I don't even know, but I guess not the 1.3 standard, as it was pretty cheap.

To enable sound via HDMI you will have to go to control panel - sound. There select the digial output device as standard. Make sure you have closed the media player or any program which has sound output before. Then start player again and sound should now be heard through TV.

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I have Toshiba A200-24A PSAE3E

It came with pre-installed Windows Vista

I have Windows XP; I formatted the Notebook and installed WinXP Pro SP2

The problem is that it does not recognize

The Sound and the Bluetooth

I already downloaded all the drivers for WinXP from Toshiba website and all other drivers are working fine except these 2 drivers.

What do you think the problem?
Is there any thing missing (pre-request) I did not install or should I use new driver?

Hope that you can help me

Highly appreciate


Answer:Satellite A200-24A: After XP installation sound and BT don't work


I?m asking myself if you have searched in this forum for similar themes.
I don?t think so?.

However?. Here is a little instruction.

First step:
BIOS update -> you need the Windows XP BIOS version if you want to un the XP on this Vista notebook

Second step:
Install the XP hotfixes KB888111 and KB835221 firstly. Then reboot the notebook and then install the sound driver in the device manager.

For details check this thread:

Last step:
BT driver installation? the BT driver can be found on the Toshiba European driver page or here on the Toshiba BT portal page!


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I have a problem with sound, actually it disappeared suddenly and I dont know why. It was working correctly, and i put headphones in my notebook, and in this moment it stopped.

The only sound that I can hear is by headphones, but it is not clear, there are some distortions.
I reinstalled sound drivers and now I have no idea what more I can do.

Maybe someone could help me?

I would be really grateful :)

best regards,


ps. sorry for my english

Answer:Sound does not work under Vista on Satellite A200


sounds really weird. Maybe the jack-in is damaged or something. You have to know that there is some little switch in the jack-in, which controls whenever you plug in some earphones, the machine deactivates the installed speakers, so you can only hear sound from your earphones.

In your case I would plug the earphones in the machine and try to move the plug A LITTLE BIT, maybe the switch works then again.

Otherwise I would suggest you to send your machine to the nearest available servicepartner in your country and let them perform some hardware checkup or repair.
Here?s a link to an ASP locator where you can find the nearest one: 000000871


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I have A200 with Windows XP SP2. Everything was OK for 7 month.
2 days ago my sound disappeared.

It seems that everything is OK with the drivers.. but there is NO default audio device in "Sound and Audio Device properties"
I need some advice what to do..


Answer:Sound disappeared on Satellite Pro A200 running Win XP

Roll back the OS to earlier time using Systemrestore tool. I hope this will be easiest solution for you.
Please let me know if this works.

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I have a problem concerning my sound driver ( I use windows XP) . I installed all the xp drivers and it still doesn't work.
Can anyone tell me where to get a working driver ?

Answer:Re: Satellite A200-1MY: XP sound driver does not work

I hope you use WXP SP2. Anyway check please this thread. Try to use instruction given by Eldorado.

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Hi, i need the sound drivers for windows XP.
I have searched in the web page of toshiba but the sound drivers don't work. After install this drivers appear this message when i open a sound:
" Controlador de DirectSound incorrecto. Instale los controladores correctos o seleccione otro dispositivo en la configuracion. Codigo de error: 88780078"

Please, I need the REAL drivers for XP ...

Also i would like download the DVD for recovery XP on Satellite Pro, thanks.

Answer:Need Windows XP sound driver for Satellite Pro A200

First of all it?s important to know which model you exactly have -> PSAE1, PSAE4 or PSAE7

After that I would perhaps give you some hint if you downloaded the wrong driver or if drivers are actually available for your machine type.

Regarding the Recovery DVD: It?s not available for download because Toshiba does not serve these images on some servers or wherever.
If you want a Recovery media, please contact an authorized service partner and ask them for a recovery DVD/CD.


P.S.: Would appreciate some feedback from your side, maybe we can solve your problem.


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I`ve installed Win XP and all drivers form the Toshiba Homepage, but the sound driver doesn`t work. I found out that two PCI Drivers are missing. Where can i find them?

THX Chris

Answer:Need PCI Driver for Satellite A200 (PSAE6E) - No sound


Just a question: have you installed two important patches before sound driver installation? The patches are: KB888111 and KB835221.

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Hello! I have a problem!
My laptop: A200-1FJ.

I reinstalled vista to xp (in vista sounds worked).
I installed driver sound. I downloaded it from toshiba europen sites.

After this operation i don't have sound in my laptop.
Even in manager of devices sound card isn't appeared.

Can you help me!

Answer:No Sound after installation of XP drivers on Satellite A200-1Fj

You have to update the Windows XP.
Install the Microsoft patches from the MS website to get the sound on XP
Patch 1: KB835221
Patch 2: KB88811

Additionally you could download the newest Realtek sound driver from the Realtek page


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i have purchased a new Satellite A200-1M5 1 week ago, but i have noticed a sound coming from the harddisk which is not regular, everytime the harddisk is being in use, there is a sound coming from it. It's weird, i had previous Satellite notebooks and never faced that.
is this normal in this series of Satellite ? or could my hard disk be damaged ? although it is working fine till now.

if anyone have any idea about this, please let me know it.

Appreciate it.


Answer:Satellite A200-1M5: Sound coming from the HDD which is not regular

> Every time the hard disk is being in use, there is a sound coming from it. It's weird
That?s a normal behaviour that the HDD makes some sound while working.
On some HDDs the sound is louder and some HDDs are quieter.

My notebook was delivered with a 100GB HDD and I have noticed that this HDD works louder as the previous 40GB HDD.

I don?t think that there could be something wrong with your HDD. It?s new.
So in my opinion you shouldn?t be worried.

?and if the HDD will die your warranty should cover the replacement ;)

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Hi all,
Firstly, I accidentally deleted the built in microphone from the recording devices list on Sat A200 laptop. Any ideas as to how I can restore it?

Secondly, I often play audio files from laptop through an external loudspeaker using the spdif socket on the front of the machine. I have noticed, particularly when laptop is running off battery, that the if playback is stopped for a moment and then restarted the sound takes a moment or two to come through.
Does the internal sound card have some kind of power saving ability (turns itself off during periods of non-use) and if so is there anyway to disable this function and keep the audio output live at all times.



Answer:Two sound related queries on Satellite A200

Hi Ross

Try to use system restore tool. I just hope that on this way you will be able to use mic again.
To be honest this sound card ?power saving ability? is not known to me.

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Like in the subject I have problem with my sound card - it simply doesn't work under Win Xp (under Vista all worked).

In Device Meneger I have two 'question marks':
- PCI Memory Controller\
- Unkown Device
I assume that Unknown Device is my sound card, but still can't make it work :/

I've already upgrade bios and install some Realtek Drivers from toshiba page.

Really need help.


Answer:Satellite A200-1M7: sound does not work after downgrade to XP


No sound after installation of XP OS. What to say dude? I looked here in the forum for similar threads and it seems that this is a common issue.

But don?t worry; I think I have found the key ;)
After installation of win XP you have to update it to latest state. Install all patches and hot fixes provided by Microsoft. You should use the MS update website. The tool on this page checks the system and chooses all necessary updates!

Very important are the patches; KB888111 and KB835221
These hot fixes must be installed before installation of sound card driver.

The Realtek sound card driver can be downloaded from the Toshiba page or from the official Relatek website.

By the way; it?s very important to install the drivers in the right order. On the Toshiba page you will find the installation instruction. So please follow the guide lines mentioned in this doc.


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Satellite A200-1bp speaker sound scratched

What can i do?

Answer:Satellite A200-1bp speaker sound scratched

Test it with headphones and let us know if the problem persists. I do not know if you are writing about hardware problem but try to install latest sound driver from Toshiba support page.

Sorry but problem description is not serious and please do not expect any serious solution.

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recently I used the headphones out on my laptop for the first time, and after that the speakers stopped working, the sound is routed through the headphones out all the time, although the realtek software properly indicates whether the headphones are connected or not.

In addition the sound in the headphones is a very poor quality, there is a instant buzz and the sound level can be very easy overdriven.
Is there any hope that this is a software issue , or do I have to contact the Toshiba service?

Answer:Sound comes only trough headphones on Satellite A200

Hi mate,

the standard troubleshooting procedure is like following:

- set all BIOS settings to default
- remove recently installed software which eventually could cause such an error
- download the sound driver, remove the old driver and reinstall the sound driver with the downloaded version
- shouldn?t this help then recover your machine (backup your important data first)

The last resort would be to contact an local authorized service partner from toshiba and ask them for help. :)

If you need some link to find the nearest one the check the following link:


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have new satellite a200 14d vith Vista Home Premium, and there are two annoying problems:

1. Very often, but not everytime, when i close the lid to put computer to sleep - after i open (wake) it again, the icon in the tray shows me, that there is "no sound device connected" (red cross over the speaker) and so the laptop is totaly mute - no sound possible from it (except unexpectedly and suprisigly loud "grinding" of the hard disc, hehe - grrrrr...).
Sometimes it helps just to close and open the lid again, but most of the cases i had to restart the computer.
Of course, i downloaded the latest realtek sound driver from this site, but doesn't help.

2. Also very often my network freezes. I temporarely use the UMTS connection over mobile phone - via bluetooth; It just somehow stops working itself; If i click the "dial-up" shortcut icon nothing happens, also if i right-click the network icon in the tray - nothing, and if i go to control panel - network&sharing the computer freezes totaly, so that i have to switch it off by longpushing the switch button.

Who can help? Thanks!

Message was edited by: momus

Answer:No sound after sleep & network issue on Satellite A200-14D

Nobody knows the troubles i've seen...?

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Hi Guys,

Please tell me from where i can get the sound and modem driver for A200-1M8 (PSAE6E). Please let me know the exact website.

Waiting for your reply,


Waqas Yousuf.

Answer:Where can I get the sound and modem driver for Satellite A200-1M8 (PSAE6E)

This Toshiba driver website provides everything want you want and what you need ;)

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The problem that I’ve encounter is quite tricky and apparently with no solution (haven't formatted the drive yet).
Each time I open the Vista (home edition X32) on my Satellite A200-14D, things go as usual. I hear the sound. But when I try to adjust the volume with the button volume, it blocks: sometimes all taskbar, sometimes the computer (although the mouse moves and it responds to ctr-alt-del).

In the second situation I can access and the internet, for example, with the special button, but what do you know - can't type anything. When only the taskbar is blocking, I can use explorer or internet, but if I minimize a window there's nothing left to do. If when it's completely blocked I enter the task manager, it's not working. A solution is to Log out, and when I reenter is as it was before, but with the same risk.

What I’ve tried:
- I’ve uninstalled the Realtek drivers, updated them with the latest version - the same
- I’ve erased the remaining drivers used by the device and reinstalled with new drivers - the same
- I’ve scanned for viruses, nothing
- I’ve done all the updates for windows etc.

When I disable the device, it's all well.
A fact is that I can control the sound, from control panel sound mixer and I can hear it and when the computer is blocked, so there is a software problem.
I've seen that in some cases, when I disable the sound, it appears the blue screen. It says that a proble... Read more

Answer:Satellite A200-14D: Volume sound control blocks


Did you notice all this issues at first day after notebook purchase?

Several times ago I have worked on the A200 and I really didn?t notice such issues.

So maybe you should check if the same will happen after OS restoring. Try to use the Recovery CD and set the notebook back to the factory settings.

This is necessary to find out if it a software or hardware problem. If it?s a hardware problem you will have to contact the ASP in your country for the check.

But if it?s a software issue caused due to the bad influence of the 3rd party software then the new recovery procedure should help to sort it out.

Best regards

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Hi Guys

I recently bought a Satellite A 200 PSAE7. I got it downgraded to Win XP.

Everything worked perfectly until last night. I restarted the laptop and i had no sound. I tried to reinstall the Realtek sound drivers, it succeeds, ask for a restart but the sound is still not working. I tried everything, removing the drivers through add/remove programs, and device manager and then reinstalling it. When i restart it tells me "PCI device detected" after i installed the sound drivers. But the sound doesn't work.

Any advice?

Answer:Problem's with sound driver on Satellite A200 running Win XP SP3

The problem is that you have not installed the MS hotfixes which are really essential.
I?m speaking about the *KB888111 and KB835221* hotfixes.

You have to remove firstly the sound driver from the system.
Then you have to install both fixes.
After new reboot, reinstall the sound driver which can be found on the Toshiba driver page.

Best regards and good luck

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After restoring my system with the Toshiba recovery-dvd, thes system (Windows-Vista Home 32-bit) no longer recognises the soundchip. It is neiter shown in the hardware-manager nor is it possible to select the audio icon. The taskbar shows an loudspeaker icon with a red and white cross on the right bottom.

After my first reboot an error message was displayed, saying that the driver for my Intel GMA 965 chipset would not be compatible with the current windows version. I tried to update the driver by downloading it from the intel-website, but the installation process is stoped by the system, because the driver is not approved by Toshiba.

Is this a known issue?


Answer:Satellite A200-1TJ - no sound device recognised by Vista

The Toshiba Recovery disc should install all the required drivers, sound should work instantly.

Either you have the wrong recovery disc, or there is a hardware problem with the laptop.

Where did you get the Recovery Disc?

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I have a A200-1JS (PSAE6) with a HD DVD player and HDMI.
I connect my A200 to a LCD with a HDMI cable and everything its ok. Good image and sound.

BUT, when i want to see a movie (not using the HD DVD player) with surround sound (5.1) the only thing i get its stereo coming out from the HDMI.
I went to control panel, realtek opcion and in the hdmi output and i only can choose stereo.

So, my question is: its possible to get more audio channels (5.1) from the HDMI cable and if so, what i have to do to play a movie with surround via HDMI?

best regards


Answer:Satellite A200-1JS PSAE6: Only stereo sound using HDMI - why?


As far as I know it is not possible. HDMI cable offers best video/audio signal transfer to your TV and you can enjoy watching movies in best quality.

For 5.1 sound you need optical audio output port and, according notebook specification, such port is not available.

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Three weeks back I purchased Satellite A200-1H2 laptop.

I got the Windows vista with my new laptop.

1. When am doing online voice chat(yahoo chat or Just VOIP) , receiver is not able to hear my voice but am able to listen his/her voice clearly.
My sound cards versions are:
Realtek high definition audio, version:
High definition Audio Device, version: 6.0.6000.16386

I checked sound drivers, my speakers and sound settings. every thing is fine. Even though problem still exist.

2. I installed Norton Anti virus in my machine which came with new laptop, even though one virus settled in my machine, its typing messge automatically in between my messages.
But whenever I run anti virus, am getting a message like one cookie must be resolved, even after fixing that cookie also in next virus scan am getting same cookie again.

I deleted cookie from IE->Tools->options. But It's not solved the problem.

Could any body help me on these above problems?

Answer:Satellite A200-1H2 - Virus and Sound driver problem


Googling around I have found many postings about sound problems using Yahoo under Vista. Have you checked what other people write about this? Yahoo is not my favorite messenger but I would like to know if you use version designed for Vista ?

Unfortunately I cannot say anything about Norton. I have tested this 90 days version on my P200 but after few days I have removed it from the system. It is not my favorite program for system protection.

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First, my laptop became very slow when loading vista after 1 week form buying it.

Second, sometimes when i put the sleep mode an wake up the laptop, there is no sound and a red circle appear above the speaker icon in the task bar and when i go to control panel >> Sound it tells me that NO sound drive were installed and when restarting the laptop the problem resolved ??

Third, after 3 week form buying the computer also The dvd-cd player has the same problem like the sound and when you open my computer NO cd\dvd drive icon appears and when i put cd or dvd it doesn't work or run and it happens all the time even if restarted the laptop.

Since that time im able to watch movies or work.

I'm destroyed and I don't know what to do !!
(sorry for my bad english but i hope you understand the problems

Answer:Satellite A200-19L: No sound after hibernation & CD/DVD drive does not work

Hi Osama

I think I can help you. The issues which appear on your notebook are not serious and only software or registry related.

Regarding your sound problem:
Please check this Microsoft document about;

the MS update must be downloaded and installed ;)

Regarding the missing CD/DVD drive;
I think you should try to remove the drive from device manager and should reboot the notebook. Then the OS should recognize the ODD again.
Secondly you should access the registry editor and should remove the upper Filter and lower Filter from the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Recommend to check:

best regards and I hope I could help you

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Hello. Sorry for my english.

I have problem when I have started some player (winamp or movie player or some game with sound) and I want to change sound from loudspeaker to headphones by connect them to headphones socket. The sound is still on loudspeaker.

Then I have to just restart this player or game and then sound is switched-over to headphones.

So sum-up: When I want to listen to sound from some player I have to connect headphones first and then start player in reverse order the sound is not switched-over to headphones line.

In other notebooks with Vista I have check this problem is not occur.
Have you some suggestion?

Answer:Satellite A200-1AE: sound comes from loudspeakers when headphones are connected

Hello Pawel

I have Satellite A200 too preinstalled with recovery DVD. I was very curious and I have tested it on my notebook. In my case everything was OK. By headphones usage notebook speakers are automatically OFF. Removing headphones speakers work again.

I am really confused and it is really not easy to say what is wrong there. As far as I know in headphones socket there is small switcher and by headphones usage this switched should disable notebook speakers. All you can do is to check if this happen after clean OS installation, maybe BIOS update or to install latest sound driver.

Sorry but I do not see other possibilities there. If nothing helps maybe you should contact service in your country. I can really not imagine that this small switcher can be defective but service only can make a check.

Bye and good luck!

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How can I turn off the external sound controll in front of laptop - the wheel? It does not work, sound volume is permanently muted.

OS: MS Windows XP


Answer:How can I turn off sound controll whele on the Satellite A200

First of all please post always your notebook name because people don?t know how to help you if you don?t say anything about your notebook series!!!

However? if the sound does not appear and you cannot hear anything, then check in your device manager if the sound card driver was installed correctly.
Furthermore in the control panel -> sound and audio devices you can check if the single options like ?mute? is disabled and other volume controls are set to a higher level!!

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I have a satellite A200-1GB, but the graphic card don't run, however I could get another iskaa ls 3481p, but not exactly the same, because i have a m76 with 256 mb ati radeon, and the new card is a m72 with 256 mb ati radeon from A200-2C5.

Would it be possible?

Excuse me for possible writting mistakes.

Greetings and thanks

Answer:Information about compatibilty of graphic card Satellite A200-1GB Satellite A200-2C5

Do you want to exchange the whole mainboards or just the GPU?

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I have a small problem with my Toshiba Notebook A200-170
Modelnummer: PSAE6

I changed my system from Windows Vista to Windows XP .

Everything except the sound at all to install functioned in the best way does not leave itself. The driver runs up to ends but after the restart is nothing at all installed.

Please help me!!!!

Answer:Satellite A200-170 PSAE6: sound does not work after upgrade from Vista to XP

One question;
Did you read the Readme.txt file placed in the sound driver package which can be downloaded from the Toshiba page?

Please do it!!!

If you install the sound driver for the first time follow these steps:
Setup Driver at first time:

Step 1. Before installing the Realtek HD Audio Drivers, Press the
[Cancel] button if Windows detect the Multimedia Audio device.

Step 2. Insert the "Realtek HD Audio Drivers" CD into the CD-ROM
drive and run the setup.exe program to finish the installation.

Step 3. Click on [Next/OK/Go] to continue the procedure. If the Windows popup
"Digital Signature Not Found" message, press [Yes] to continue the

Step 4. Finally, select to restart the system and press [Finish] to complete
the installation.

The system will reload the drivers and do some adjustments in the INF
file if so required.

Important: Please install the Microsoft KB888111 patch before sound driver installation

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I recently bought a Satellite A200-1AX (PSAE6E) and tried to install windows XP on it. I downloaded all the drivers from Toshiba's website but i ended up with 2 question marks on device manager..

1. Audio device on high definition audio device: 1i installed the driver from Toshiba's site but still get a question mark, although I can hear sound but the integrated mic wont work..
2. PCI memory controller: I didn?t find any driver for this.

Can someone help please?

Thank you for your time.

Answer:Satellite A200-1AX: Sound and PCI memory controller wont work correctly


Have you followed installations order listed in ?Installations instructions? document?

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I have connected my TV to the SVHS output following the instructions in the A200 manual. I get a picture but no sound.
When connected I cannot find the the SVHS sound devise in the Sound Applet in the Control Panel, I can only see the system speakers. Can someone please advise what I should try next ?

Answer:Satellite A200-1GB Vista - SVHS output Picture yes - Sound no

Hmmm? you have connected the TV to the notebook via s-video cable?
As far as I know the s-video out port provides only the video signal and not audio.
If you want to have sound too you should connect additional RCA audio cables (red/white).

s-video cable

RCA cable

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This is Varun from India. Could anyone please help me fix a problem which has been haunting me from the last two days. This problem is currently occuring in my satellilte Pro A200. Actually the problem is that there is a continuous beep sound from an internal speaker during start-up that is when the name TOSHIBA appers at the time of starting and moreover it freezes there right on that screen. But , I somehow kept using my system by pressing F5 or F9 and then letting it start manually in NORMAL MODE.

But, i can't keep doing this all the time. And moreover, this beep sound blows continuously only while starting the system and it goes on hanged up in the same screen until i press either F5 or F9. I kept restoring my system but to no use. Could any one please help me out in this.

Sincerely waiting for the reply.....


Answer:Satellite Pro A200: A continuous beep sound during start up and freezing


To be honest it is very strange issue. Is some external device connected to your notebook?
Have you tried to update BIOS to latest version?

Sorry but I believe in such case there is no much you can do. Maybe BIOS update, clean OS installation. That?s all.
Maybe you should contact nearest service and ask what it can be.

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When I plug my earphones into the port nothing happens, still plays through the speakers.
Is there drivers or something that do this, because I want to redownload it.
I have a Toshiba Satellite A200 PSAF6A.

Answer:Re: Satellite A200 PSAF6A - sound plays through speakers using headphones


This seems to be a Toshiba Australian notebook series.
You can find it here:

There you can find the sound driver and the newest BIOS.

But I would recommend checking the sound settings firstly.
I assume this is a Realtek sound chip? in control panel Realtek sound manager you could fund some settings which controls the headphones and speakers.

In playback tab on the right you can find headphone jack? click right in this and check the options which are available.

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Dear All,

No sound on my laptop's built-in speakers and headphone on Tecra A8 series, even while booting the system sound is not there. while u connect headphone and speakers thru USB port it works. All other operations r normal.

My laptop runs on windows xp sp2, all drivers are installed, even I tried reinstalling the sound drivers(realtek) from toshiba website, doesn't help. please can anyone help in this regard.


Answer:Tecra A8 No Sound on internal speakers & headphone but USB headphone works

Did you downgrade to XP or upgrade to Vista? Mute can get stuck if an OS has been changed.

Go into the Windows Volume Control, then click MUTE. Click MUTE again to unmute.

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Whenever I plug in my headphones into the jack, I no longer get a notification telling me my headphones are plugged in and Audio comes out of both the Headphones and the laptop speakers. This happend recently and didn't happen before. I have tried multiple headphones, all to the same effect. I am thinking this is a hardware issue. Does anybody have any solutions to fix? 

Answer:Both Speakers and Headphone play sound when headphone is plugged into Jack

Dear AlvinLee
Welcome in lenovo community
Method A:
1.  Go to the Control Panel by right click the bottom left corner in "Desktop" mode.
2.  Search for "Realtek HD Audio Manager".
3.  Set the headphone as communication device (see image below).
Also please let me know if you can hear also the sound from the headphone itself

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I just purchased a new notebook, and I have a bit of a problem. When I plug headphones into the side headphone jack, the sound quality is downright terrible. Very shortly I noticed that it didn't sound as good/decent as my older notebook.
The speakers seem to sound fine, well you know - as good as laptops can sound. 
Right now I have two notebooks side by side: 
a friends Samsung Series 3 (NP300E5C), with Windows 8 (upgraded from W7) / Microsoft High Definition audio
my Toshiba L50 Windows 8 / Realteck High Definition
I dont have my older notebook anymore, but I do remember it sounding better. Comparing this Toshiba to the Samsung (both sitting on the desk side-by-side), the Toshiba sounds a little better through the speakers, but there is no comparison with the headphone - The Samsung is pretty decent while the Toshiba makes me cry. 
Now granted, I'm not expecting a symphony, but if I cant solve this I'm going to have to sell the Toshiba.
I've tried uninstalling Realtek, but I couldn't get the sound to work.
Re-installing Realtek solved nothing
One thing I noticed, there is no 'headphone' icon in the device manager (Control Panel > Hardware & Sound > Sound / or simply right click the audio icon in the taskbar). Are the headphones not high definition or something?
screen capture:
The above link show the speakers playing, when I actually... Read more

Answer:Unacceptable headphone jack sound quality - no headphone icon

Well, I just went to Realtek's official website and installed their audio driver - still no luck.

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I recently repartitioned my notebook's HD in order to install XP and kubuntu (it came with vista)... However I haven't been able to install audio drivers for its audio devices..

The laptop is a toshiba Satellite A200-PSAE6E and everest reports the following audio controllers:

ati hd 2xxx hdmi @ ati radeon hd 2600 - high definition audio controller
realtek alc268 @ intel 82801hbm ich8m - high definition audio controller

First I tried downloading the high definition audio drivers from realtek's web site (windows xp 32-bit version). I tried running setup, manually browsing to the WDM folder during driver installation and manually browsing to the folders where the drivers were copied during setup under c:\windows\system32\... all to no avail...

Next I tried downloading the official toshiba drivers from toshiba europe's support web site for the realtek chip... i experienced the same behaviour (both when running setup and manually forcing installation of the drivers)

Next I tried downloading the drivers for ATI HDMI audio device from realtek's web site... with the same results....

Windows keeps telling me that it was unable to find a driver within any of the archives...

The only thing that could be the culprit as far as i can tell, is that i have installed service pack 3 RC2...

Any help would be greatly appreciated,

P.S. I have tried both automatic installation through specifying a folder and choosing the "i will manuall... Read more

Answer:Satellite A200 PSAE6E: Unable to install realtek sound drivers after Win XP installation


Regarding the sound issue;
Many people already asked for this here in the forum and from my knowledge the sound driver doesn?t work because some MS patches and hotfixes are missing.

Please check this thread:

You will need to install the KB888111 and KB835221 hotfix

Regarding the BIOS;
Yes, some notebooks series needs an XP BIOS version if you want to install and use the XP on the notebook. As far as I know the A200 is one of such notebooks series.


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I have Lenovo 3000 Y410 laptop having Windows 7 Home Premium installed on it. Realtek HD Audio latest driver is installed. But from the last 3 days, when I connect headphone through laptop, following things happen : -
1) Headphone connected popup doesn't show up.
2) Mic of Headphone connected pop shows up.

3) When I play video, sound coming from both headphone & laptop speakers.
4) When I mute sound by muting sound icon in taskbar, sound then comes only from headphone.

What I have tried?
1) Installed new Realtek HD Audio Manager.
2) Installed OS again.
3) Tried to change settings in Realtek Hd Audio Manager. But Nothing changes.

When I input headphone & mic jacks into laptop, & then check Realtek HD Audio Manager. The following image shows this : -

The green in realtek hd audio manager is for headphone & red is for mic. In the image, it is shown that headphone not connected & mic connected. But even headphone not connected shows up, sound coming form headphone.

I want to get sound from only headphone when headphone is connected. Is this a hardware problem ?

Please help....

Answer:Sound coming from both headphone & speaker but headphone is not detect

My Realtek HD Audio Manager has more options than yours.

Also, I notice you only have the microphone in the Recording Section of the Sound Panel. RIGHT click in an empty space in that Panel and then LEFT click Show Disabled and Disconnected devices. The Stereo Mix should be shown and you can enable that and make it the default Recording device.

Where did you get the RealTek driver that you installed? If you are not using the Lenovo supplied sound driver, get that and install it as a first step. I have a Lenovo Laptop and it has Stereo Mix and other functions. I haven't looked at the RealTek HD manager so I'm not sure what all it shows.

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Hy guys....

I have a toshiba Satellite A200-1cr model, with a motherboard model k000051290 which doesn't work any more...
So i must buy another one...

The problem is that I can't find another one with the same model, in a decent price...because...400 euro for a new MB...
I better buy another laptop...

So... I found on Ebay a MB TOSHIBA SAT A200 A205 Motherboard ISKAE LA34 TESTED, model K000054260, refurbished...on 150 dollars...

Now I ask you...
I saw the picture with this MB and it's identically with my MB... now...will I have some problems with my laptop if I buy this MB?
What do you recomend?

Answer:Motherboard for Satellite A200-1CR fits with other A200 models?


In my opinion the other board should be ok. It should fit with you Satellite A200 model.
The motherboard measure is the same.


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Every time I try to put the volume down, it doesn't work and the sound goes higher and higher (until be to the maximum).

I tried to change the configuration in the Control pannel, but it didn't work.

The only thing which that I can do is to use the Sound icon (in the toolbar) but is quiet annoying! what I could do to make the Sound knurled wheel work again?


Answer:Satellite A200-1DR sound volume goes higher and higher

Hopefully this is not a mechanical volume control issue.

I would recommend firstly updating the BIOS.
You have to know that after the Win XP installation you should update the BIOS to the XP version!

After BIOS update reinstall the sound driver again!

Last but not least recommend reinstalling the Toshiba Controls Driver and then the Toshiba Controls


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I was thinking of buying one of the models, but the images differents sites use to advertise varies on other sites, some have silver keypad, and others black keypad, im awae the main diff is the gfx card but what image is the correct one.

Please help, hope this makes sense lol


Answer:Differences between Satellite A200-1YO & Satellite A200-244

Hi Duncan,

you cannot always rely on images on websites to dictate your shopping experience, as these websites may not have updated their pages in a while.

My suggestion would be to visit a retail store selling the computer model you are after and view the computers there (After making a note of the computer model number you wish to purchase).

However, for your purposes, A200 (last year's model) had a silver keyboard and the newer models (A300) have a glossy black keyboard.

I hope this helps.

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I just bought a X1 carbon. When I plug in the headphone, there is no sound from it. And the system shows that the headphone is not plugged in, even if I did.  The Realteck manager didn't detect the device either.   I've tried to update the sound driver, but this didn't work. What should I do? Many thanks.

Answer:Headset plugged in, sound still comes from computer speakers, no sound in headphone

Hi Wandou,
Welcome to Lenovo Community!
Open Realtek HD Audio Manager on the top right corner click on ?Device Advance Setting? and select the option use ?Multi-Stream Mode?.
Hope this helps.
Best regards,
Hemanth Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My wife HP Pavilion DV6175ea laptop running windows 7 ultimate 32 bits was fine with the sound until a month ago. Note that upgraded from vista since the windows 7 launch.
From that date till now it as no sound from the speakers but it is ok from the headphones.
Tried different audio drivers but no results.
Tried to insert and remove headphonde jack several times with no results.
Any ideas of what can be the problem?

Answer:HP laptop no sound from speaker but there is sound through headphone

Laptop speakers are generally very delicate and if played on full volume can be blown very easily. My Dell Vostro's right speaker has gone like that while I was watching a movie on VLC player with volume more than 100%. So people using VLC player, should be careful with the sound controls within the player. This is my experience with laptop speakers. I hope you did not have this problem.

On the system tray right click on the speaker icon, select Playback devices.

On the opened Sound Dialog box, make sure that Speaker icon has a green check mark as shown below. Click on Configure button and test the speakers working or not. Complete the speaker setup and close the dialog box.

Check the properties and make suitable adjustments in available tabs.

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I have hp dv1738od and have upgraded to Windows 7, previously Windows XP. Everything seem to be working ok except, for the sound. Window 7 automatically installed the driver, and said the sound card was working properly. But there was no sound through speaker.

I removed the driver and reinstall the driver that I got from HP website that work for Window Vista. Installation went through with no problem and Device manager indicated no isssue on sound driver. However there was still no sound coming out from the speaker, only through headphone jack.

I read tons of forums, and some has suggested that it may be the jack connection. I tried plugging in and out numerous time, and that did not solve the issue. Sound could be heard for like a sec, when headphone was being plugged out but it goes away quickly. To determine if it was hardware or software issue, i reinstalled Window XP and there was sound through speaker. So for sure it is not the speaker issue.
If anybody can help me out, I greatly appreciated.

Answer:HP laptop no sound from speaker but there is sound through headphone

Hi imek and welcome to the forum!

I would assume that you are running the 32-bit version of Windows 7. If you are, you're in luck. Please download the latest BIOS and software for your HP Pavilion dv1738od, here.

I would suggest that you try using the audio driver found in this page to check if that resolves your issue. If it doesn't, it is highly recommended that you update your BIOS, found in the link provided, that might correct the issue you're having.

Let us know how it turns out

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Hi folks!

I notice that my LED with "Satellite" word on the front panel doesn't shine.

Do you have any assumptions about causes?

Answer:Satellite A200-1N1: "Satellite" LED on the front panel is not shining

Hi Maresha,

The front 'logo' LED is enabled or disabled using a BIOS option 'Display Front Logo' which can be set to ON or OFF as you require. Access your BIOS settings (F2 during boot up) and check that this setting is set to 'ON'.


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Recently, I have been having trouble with my laptop. Let me say this first but my laptop is probably the worst in the world because of the many things it has done to me and also it's small amount of RAM.

Recently, my laptop had crashed probably due to using all it's RAM and when it had finally finished booting up. It was running normally. There was sound coming through the speakers in the front. When I had plugged in my headphones, there was no sound coming through them. Now, I have encountered this problem before and it has fixed itself a couple of days later when I had left it running. In the past and recently I have tried restarting my sound services via Microsoft Management Console, updating my drivers, disabling the speaker and enabling it, and even restarting my computer and nothing works.

Is there a way to fix this without waiting for a couple of days to fix itself or how to prevent this from happening again once it's fixed? I would really like to know.

Answer:No Sound Through Headphone but Sound Through Speakers

If you go to Control Panel, Sound, Playback after plugging in your microphone, are your headphones shown as installed?

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Hey all.

I have, I hope, and easy question.

At work I listen to music all day but I like to only have one earbud in so I can hear the phone ring or notice when my coworkers ask me a question. Is there anyway to push all the sound out of one side? I can adjust the balance but I noticed that some songs on my pandora I only hear music on the left earbud, and the words to the song on the right earbud. It confused me at first then I realized that the balance must just turn the level down on the one side rather than pushing the all the sounds out one side.

Anyway to make this work?

I've got windows 7 and most of the time I listen to either spotify or pandora via the pandora gadget for windows 7.

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I'm not getting any sound coming through to my headphones.What can I do/check to resolve this problem.Any clues...Many thanks

Answer:Headphone sound - DVD

i've noticed that when you use power dvd , it seems to turn down the wave volume in the sound properties , maybe you've got the same problem

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guys i m using lenovo n500 . yesterday sound from my headphone got disappeared. headphone is ok , jack is ok because i can hear sound in headphone when i click test in sound properties. laptop speakers are working fine. the only problem is when i play a movie or song there is no sound in my headphone .i installed latest audio driver from lenovo wesite. and there is nothing mute . i m using windows vista and headphone is also detected in sound properties. can any body help me ?

Answer:no sound in headphone

If you have windows 7 you may have to check the sound settings in the control panel. My sound switched back to the speakers as the default before. Just check the setting and tell the computer your headset is default. If you have XP let us know.

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I am using window 8 (64 bits)
Speakers are working fine but there is no sound in headphone

Answer:no sound in headphone

In window 7 headphone is working fine.
I don't know what happens to it in window 8

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How can I do fix sound from headphonebecause no sound from my device. And if i need toinstall driver .where can I get it. thank you

Answer:no sound from headphone how to fix it?

You can download the sound driver from your laptop or PC manufacturer's website.

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Windows 7-  updated Realtek HD driver.
I've got speaker sound in my laptop but the audio jack-socket isn't outputting.
I get the notifications bubble when I put a jack in or out-  but no sound.
Any clues ?

Answer:Where's my headphone sound ?

Run the Sound Troubleshooter?

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I received a new <DELL + Vista Ultimate>, it was fine, but once I plugged a (new, work fine) headphone and took it out, sound never comes out again, since!

At this point, I can hear sound only through headphone.

But I plugged it again into another hole (there are 2 holes for auditory device) and took it out, sound comes out (with and without headphone)!!!

I repeated the same action, same thing happens.

Could anybody explain this, kindly?

I am literate but a beginner. Thank you.


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Question: headphone sound

My cd and my dvd on my computer have headphone sockets but when I plug my headphones in I get no sound.How can I solve this(win xp)Thank you.

Answer:headphone sound

This query has been raised before and a search may help you. However, basically, your cd and dvd players need to be connected directly to your soundcard, if I remember correctly. If you look in the system box at the back of each, you will see a port or plug socket which I would guess is not in use.Roy

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Im using an asus laptop with realtek hd audio sound card and the minimum i can play is 44100 hz 16 bit and the headphones im using only play sound from 20 hz to 20000 hz but i can hear everything perfect in my left ear but nothing at all in my right. im wondering if there is anything i can download to play sound in both my ears cause its very annoying only having 1 ear bud available to listen through

Answer:No sound from right headphone

If you are using Windows Media Player, try selecting the following options (make sure there is a checkmark next to it):
View -> Enhancements -> Show Enhancements
Then a section of the main display window will be taken up at the bottom showing words such as "SRS WOW Effects", "Crossfading and Volume Leveling", "Color Chooser", "Video Settings", and "Graphic Equalizer". You are looking for the "GRAPHIC Equalizer" - don't ask me why the programmers chose to use this name. Anyways, at the "GRAPHIC Equalizer", push the "Reset" button.

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Windows 7-  updated Realtek HD driver.
I've got speaker sound in my laptop but the audio jack-socket isn't outputting.
I get the notifications bubble when I put a jack in or out-  but no sound.
Any clues ?

Answer:Where's my headphone sound ?

Run the Sound Troubleshooter?

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Question: No headphone sound

Since the latest Win 10 update I can no longer get sound to come out of headphones.

Before when I plugged in headphones the speakers were turned off automatically. Now nothing happens when phones plugged in except the speakers continue to give audio sound but nothing from headphones.

Answer:No headphone sound

"Refresh" the sound drivers. Go to the Device Manager, Sound, Video and Game Controllers section, RIGHT click on the entry for your sound driver and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of problems and may take care of yours.

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I'm having trouble with my headphones. They will only play out of one ear, the right one. I have the settings to Stereo Headphones. I've unplugged the speakers that I was using, because they did the same thing and I just figured it was wiring problems.

I don't know the model/type of my headphones, and I've searched for hours trying to figure it out, but I couldn't. Any possible solutions? This is really annoying.

Windows XP

Answer:Sound only comes out of 1 headphone (the right one)

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Question: No headphone sound

Since the latest Win 10 update I can no longer get sound to come out of headphones.

Before when I plugged in headphones the speakers were turned off automatically. Now nothing happens when phones plugged in except the speakers continue to give audio sound but nothing from headphones.

Answer:No headphone sound

"Refresh" the sound drivers. Go to the Device Manager, Sound, Video and Game Controllers section, RIGHT click on the entry for your sound driver and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of problems and may take care of yours.

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Question: no headphone sound

Hy...when I plug in my headphones, no sound come out of it...
I checked the audio devices option, and it shows that they are working....when to see if the driver had a problem and it says that its working properly.


Answer:no headphone sound

Originally Posted by raybak

Hy...when I plug in my headphones, no sound come out of it...
I checked the audio devices option, and it shows that they are working....when to see if the driver had a problem and it says that its working properly.



What audio card/chipset? what version driver? 32bit ir 64?

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I have a Satellite L40-14N whit Vista Home Premium.
I made a recover on it. Now I can't find my headphone sound volume any more and they also don't work anymore.

My soundcard is the Realtek HD.

Please help.

Answer:Satellite L40-14N - I can't use headphone and mic plug-in

Do you see a speaker icon in the System Tray?

Have you checked if the volume is muted?

Try muting then unmuting the Main Volume.

If you cannot see the Realtek Sound Card in Device Manager, download the Realtek drivers from the Toshiba Website.

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I have a Windows XP SP3 PC. The sound is only comming out from the headphone and not the PC speaker. However, the "beep" sound works when I am in safemode (The beep warning sound). Also in BIOS, when I hold the f8 key to enter safe mode, the beep sound works. Weird. I have removed Norton and reinstalled the sound driver to no avail (sound does not work even with Norton uninstalled). I have also re-flashed the BIOS as well.

Dell Inspiron E1705
Windows XP SP3
Norton Internet Security 2011
ATI X1400 graphic card

Answer:Sound only from headphone but not speakers

The beep is coming from the internal speaker, not the external speakers.

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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I have windows xp and no sound is coming from the right headphone or right speaker, I've checked volume setting sounds and audio says everything is working no mute except on microphone but nothing is fixing the problem.

Answer:no sound from right headphone & speaker?

Have you checked, whether the balance of the sound in the mixer is set to middle position?Click Here on HowTo ask good Question to get best HelpLet us know, if the problem is solved !!!

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I have got problem with sound in Vista Home Premium. My laptop works perfect till yesterday since I have bought it. Yesterday, I put it into sleep mode and after it resumed, sound is gone either from notebook speakers or the headphone. I checked installed windows update and uninstall them. Moreover, I also make system restore to the day before yesterday. I have already uninstall and reinstall the sound driver (Realtek HD Audio) but the sound is not coming yet. No yellow ? in device manager and everything seems to work. It looks like speakers are working since I can hear some noise whenever it is supposed to make sound. My sound driver is up to date.

My notebook specification are as follows:
Toshiba Satellite A205-S5859
Windows Vista Home Premium with SP1 (pre-installed in the notebook)
Realtek HD Audio driver for Sound
Toshiba Software Modem

Hope what I have posted have enough information. Please give me some good advise to bring my sound back.


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i just formated my pc , i am using window 98, so i have to install all the drivers for all my devices, including my audio driver. now whenever i listen to any song through internet my headphone will make a continues clicking sound.............. untill i close the whole web page which i am listening to. when i cheak in device manager, the audio is working prorpely? anyone plz explain.

the problem only happen when it is connected to internet !!

Answer:cliking sound on the headphone

How do you connect to the internet,phone modem etc... ?

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