Computer Support Forum

Chicony webcam driver is not working properly on Satellite A200-13O

Question: Chicony webcam driver is not working properly on Satellite A200-13O

After a trouble that occured to my webcam I tried to fix it by uninstalling the driver and reinstalling (it by the toshiba's website).
I did this twice and it didn not work,
allthought the pc installed the driver, the camera did not work because a file was for win95 and my pc has vista.

After several restarts I did the following
-all programmes
-camera assistant software
-right click
-options (the last button of right click menu...)
-select work to compatibility with win95
Sorry for my english, I am greek and my vista menu also...:)
If anyone wants more details pls contact me.
I hope this might help those in despair....

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Preferred Solution: Chicony webcam driver is not working properly on Satellite A200-13O

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Answer: Chicony webcam driver is not working properly on Satellite A200-13O

Hi there,

yes I would appreciate some details ;).

For example: from which manufacturer is that camera, is it a built in, did it worked before, and so on...

So there is much to tell, you did already told the second part but I am missing some things like I described above. By the way: you can try to recover your machine, if you really need your camera, but this is really the LAST RESORT.


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Integrated Camera's Driver not working properly.

Answer:Driver for Chicony 2.0 USB cam does not work properly on Satellite A200

Maybe in your case!!! On my Satellite A200 everything works perfectly. Now I am asking myself what you do and how you use your notebook???

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Hi all,

I've noticed that other people have posted messages asking for help with this topic. I'm having problems getting into the built in webcam on my Satellite laptop model A200. There are no icons whatsoever regarding this camera and I am baffled as the manual doesn't even mention the camera.

There is no link under the start up menu under all programmes. I've tried the solution suggested in the forum of adding this as a USB but the laptop has said that there has been an error. I'm not the most computer literate person in the world and would be grateful if someone would be kind enough to post a step by step guide of how to get this camera up and running. It seems to be a common problem for those of us with the A200 so it would be great if anyone could help.

Many thanks in advance

Answer:Cannot get Chicony 2.0 USB webcam to work on Satellite A200

Helsfeas if you are using the pre-installed Vista Windows you will ne able to find the setup program for your chicony webcamera under the C:/ Toshiba Drivers directory that should be in your hard drive. If you run the setup program you will get an icon in your taskbar and on your left side monitor a pop up window that can switch on your camera and put effects on it.

If you have downgraded to WinXp please tell me so so I can send you over the program as I saved it before downgrading mine to XP.

Hope I was of any help...

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I have an A200 with my webcam seen as a Lexmark X422 in Device manager?
I have uninstalled it , reinstalled it with no change, updated the drivers for Chicony no luck, done hard resets!
So how do I get the laptop to see this Webcam properly so I can get it to update to the correct driver?

Answer:Chicony webcam on Satellite A200 seen as a Lexmark x422 mfp

Where in device manager? Under ?Imaging device??
Does it mean you cannot use webcam?

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I have a Toshiba A200-PSAE0E with Windows Vista Home Premium. My built-in Webcam (Chicony USB 2.0, 1.3MP camera) was working fine with all applications including Yahoo Messenger.

The driver is installed fine and Camera assistance software as well.

I installed Office 2003 and thats the only change that I've done on the softwares.

Now My Webcam works with Camera Assistant software , but not in Yahoo Messenger.

While i checked in Yahoo help for the requirements of webcam it clearly says the Color Scheme / Compression must have RGB, I420, or IYUV format which I do not have, instead i have YUY2.

How do I go ahead an access my Webcam with Yahoo messenger.



Answer:Satellite A200 - Chicony Webcam with Yahoo messenger


unfortunately you didn?t used the search function of the forum, did you? Because there are PLENTY topics about your problem where many solutions are given.

Please try the following: deinstall your camera assistant and everything camera related, download the latest webcam driver from the [Toshiba drivers download page|] and then reinstall the driver.

After that it should work. Otherwise deinstall the newly installed driver and go to the chicony website to download the driver from there since the genuine chicony driver works flawless.


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I have trouble with my Chicony integrated webcam (Satellite A200-110). Sometimes it starts, sometimes it doesn't and tells me that it is locked by another application. Then, I have to reboot my laptop so it functions again.

Any suggestions why the webcam is behaving like this? Another question I have is: How can I record video messages with this webcam?

Answer:Satellite A200-110: Chicony integrated webcam locked by another application


Please check this forum thread:

The user ?katerinatsoumagr? has posted a nice solution.

This thread could be also interesting:

Good luck.

Please post again if you will be successful

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Dear Friends

I have just bought a Satellite A200-J01 with Windows Vista Home Premium pre-installed on it. My problem is when I want to use my webcam (Chicony USB 2.00 built-in) to have video call through the internet with Yahoo messenger and MSN, it suddenly stops working and it shows a message that the webcam is not connected and no webcam was found on your computer.

And then when I sign out from Yahoo messenger, exit from it and run Camera Assistant Software it shows this message "Locked by another application" although there is no other application running.

The problem remains unless I restart the computer. I have read all the topics and posts similar to my case in this site but none of them helped me. I want to know if anyone else has experienced this problem, if this chicony webcam is compatible with yahoo and msn messenger and finally what I can do to fix it.

Answer:Satellite A200-J01: Issues with Chicony webcam using Yahoo messenger and MSN


How about the chicory software and driver update?
Please check if newer software is available and was released. If yes, the remove the old one and after new reboot install the newest version of this chicony software.

It seems that similar issues appear on notebooks from different manufactures which use the Chicony webcam.
Everything looks like the Vista chicony software is not 100% compatible with MSN, yahoo messenger, skype etc? programs.

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Hi there!

I wanted to ask you if there's any chance to find some free software with which I could shoot some videos, movies etc. with my built-in Chicony 2.0 camera on my Satellite.
I will be really thankful if you can help!

Thanks in advance!

Kind regards,

Answer:Satellite A200: Need free software to shoot videos using chicony webcam

there is a software called camera assistant software comes with toshiba labtops..try to find it with the chicony driver!

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I hope someone can help me. For 3 weeks I have buy the Toshiba A200 with Windows Vista Home Premium and the integrated Webcam function very good. I have no problem.

Yesterday I have made a upgrade to Windows Vista Ultimate and now the Webcam doesn't function.
Every time when I want to start the software following message come "Please turn the webcam on".

In the Control Panel itīs written that this Hardware doesnīt function because the Software is not right. But I have the right software. I have try the software that was original on me harddisk and of course I have make a download from Toshiba and I have try this.
But I have always the same message.

Please help me.

Answer:Satellite A200: After Vista Ultimate upgrade Chicony webcam does not work


I?m not a A200 owner and therefore I cannot say much about this webcam tool but in my eyes the Chicony webcam software should works with Windows Vista Ultimate because this version is almost the same like Windows Vista Home Premium. The Ultimate version supports more features as Home premium but the software should run and should be compatible with both Vista versions.

How did you install the Vista Ultimate? Did you perform a clean OS installation or did you upgrade only the Home Premium -> Ultimate??

Anyway, at this time the 1.0 version of Chicony Camera Software is available on the Toshiba page.
Maybe you have to wait till new update was released.

By the way: check also these threads;


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This built-in Chicony webcam is slowly driving me demented.

Sometimes it works (not since last week though). Usually I get a message saying it is locked by another application - or it doesn't exist. Now I can't even view friends' webcams.

The cam opens on my screen and looks perfect but no one can see me! When I try to view a friends' cam, I am told that it's not connected.

Now I checked my Device manager and it's not even installed anymore - just gone! I did download the recommended driver from Toshiba Europe (camsoft-2007081.......), unzipped it, ran it, rebooted but seemingly my notebook cannot detect the webcam - even though it flashes a blue light!

Please . . . take me out of my misery SOMEONE!

Thank you, merci, gratias, go raibh míle, etc., etc.

Answer:Chicony 1.3 webcam on Satellite Pro P200 does not work properly

I have read that sometimes the internal TV tuner could lock the internal webcam and therefore this error message would appear.
But as far as I know this notebook was not equipped with the internal TV tuner and therefore this possibility is not relevant.

Fact is that any application locks the webcam software. In you case you would recommend starting the ?msconfig? and to disable firstly the webcam services which are running in the background. Then enable it again.

In most case this helps!
By the way; I have noticed this issue only using yahoo and ms messenger. Skype runs ok!

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The camera is incorporated in the laptop. I have tried to use the web camera and I can't.
I have tried to install the driver again but I don't find it in the toshiba downloads website.
There is no light in the camera, the software is ok but I do not find the driver.


Answer:Driver for chicony 2.0 USB camera does not work with Satellite A200

I don?t know what Satellite A200 series you have and what OS you are using but the webcam software was already released on the Toshiba European driver page.

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All of a sudden, the built-in Chicony USB webcam in my Satellite A200 laptop has stopped working - it was going fine about 6 weeks ago, but now it's like it has actually disappeared from the laptop. The camera does not even show up on the device manager as hardware - there is no imaging device category (unless I'm also connected to our printer/scanner). It's also not showing in the 'scanners and cameras' folder in control panel. But the software (Toshiba Camera Assistant software) is still there. Weird.

When I first start up the computer, or at other times try to start the camera, an error message pops up that says:
*"webcam driver open fail. please restart camera or computer"*

Before you tell me to download and reinstall the drivers, let me tell you what I"ve tried so far:
1. restarted the computer (obviously)
2. downloaded the driver for my model from this website, and variously tried to repair, replace and eventually uninstalled and reinstalled them. IT'S NOT THE DRIVER!!
3. disconnected my USB wireless mouse and rebooted the computer (I read on another thread that this sometimes interferes with the camera)
4. tried to get the computer to search for new hardware - it couldn't find it.
5. tried a system restore, in case it was related to a recent update - I've tried this using three different system restore points, and none of them have been able to be completed.

Help!! some technical assistance needed

Answer:Built in Chicony USB camera stopped working on Satellite A200 laptop

All you have done is right.

In the whole story it is strange that webcam is not listed in device manager.
In my opinion you should do final test to check hardware functionality, if you want ? install OS using recovery DVD.

With clean preinstalled OS and factory settings you can check hardware functionality and see if the cam will work or not.
If the problem will be the same I?m pretty sure it is related to defective webcam.

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System Specification:

Satellite Pro a350d-202
Windows 7 64bit

I am not sure if this is related but since I updated my laptop to Windows 7 my Chicony Webcam has stopped working. I have tried all of the following:
Complete rebuild of my system from scratch.

Safe Mode drivier installation
+For some reason, it doesnt let me log in via safe mode. I get to the windows log in screen and it reboots itself after a few seconds. Any explanations? Again, have rebuilt PC a few times.+

No Device for webcam in Control panel devices and printers or hardware.
+Manually installing drivers as recommended doesnt work. I cant see the webcam being recognised+

Half closing the lid of the laptop to hear it recognising the camera or new device.
+Unsuccessful. This does not happen+

In essence, i want to know if this is a Windows 7 compatibility issue or a Toshiba technical fault.

Either way an OFFICIAL word from Toshiba would be key here as I was using the webcam for vital web conferencing for work and now I cant.

Please provide any options or anything else I can try.

Any suggestions deeply valued. Including links or other articles I may have missed

Desperately seeing a solution.



Answer:Chicony Webcam Not Working on Satellite Pro A350d-202

> No Device for webcam in Control panel devices and printers or hardware.
Manually installing drivers as recommended doesnt work. I cant see the webcam being recognised

The Chicony webcam should be listed in device manager under the option Imagine devices. There you should see USB Video Device entry.
Can you see that?
If yes, delete this from the device manager and reboot the unit.

Usually the Windows 7 should recognize the cam automatically and should refresh the driver.
Is it the case?

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I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.

None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."

Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.

I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.

If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?


Answer:Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed


Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|]

Furthermore it would be interesting to know if the same happens with ?factory settings?. Can you check this please?


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I'm getting frustrated so I've come here to see if anyone knows a way to help resolve this issue.

I have a Toshiba Satellite A300 which came with Windows Vista 64-bit pre-installed. After about a year or so of having the laptop, I decided to upgrade to Windows 7 64-bit. In the process, I believe the driver to my webcam (Chicony usb 2.0 camera) was deleted.

When I go into devices manager in the control panel, the webcam isn't listed; neither is "imaging devices."

I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

My computer has listed my webcam as "unknown device."

If anyone knows how to fix this, please, I beg you, let me know.

Answer:Satellite A300 - Chicony webcam not working after windows 7 upgrade

> My computer has listed my webcam as "unknown device."
> I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

This means that the webcam driver is not installed properly.
Visit the Toshiba European driver page and install the right webcam software/driver for this notebook model.

If the installation fails, restart the notebook and tries again.
This should solve the issue.

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I am desperately looking for help with my built-in Chicony 2.0 webcam that came installed in my Toshiba A215 Satellite notebook.
It has not worked properly since I got the computer last August 2007.
Always says webcam locked by another application.

Now the webcam is not found at all.
I went to device manager and it says the drivers are updated.

I am so confused I dont know what to do. any help would be greatly appreciated.

Answer:Satellite A215: chicony webcam not working - locked by another application

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

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Somewhere along the line;
my Chicony 2.0 USB Driver for the webcam got replaced with a Sonix USB video driver.
The video cam works ok, but the snapshot control does not work.

My laptop is a Satellite P205-S6277.

How can I fix this problem?

Answer:Satellite P205-S6277: Sonix USB video driver replaced chicony webcam drive

The fact is that Toshiba offers right driver and also webcam assist software. With them the cam should work well.
I don't know why you have Sonix USB video driver now but if you are not satisfied use Toshiba supported stuff.

Toshiba doesn?t support third part software and drivers and the situation must be clear about it.

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Hi everyone,

The webcam works fine after the system boots up. But sometimes after the laptop idles for awhile or return from sleep mode, the webcam fails to work and an error message "failed to render graphic" is shown when I try to turn on the webcam by the built-in Camera Assistant Software.
And I don't think it happens only happens on this machine: I've had a the-same-model replacement due to a fault that is not related to the webcam, and yet the same problem occured on that machine.

I've tried different drivers provided on the Toshiba website (AUS) and the default usb webcam driver by Microsoft, yet the same result... I've also read through the Toshiba forum. Most related threads did not mention the "failed to render graphic" error message. I think this problem is caused by defective software by either Microsoft or Toshiba; and the reason being that the webcam worked after the system boot up, and with the premise of no hardware modification or displacement of the laptop, it stops working after a short idle or return from sleep.

PS: I've also reinstalled windows many times uing the recovery dvds...

Any help would be appreciated, thanks.

Answer:Built-in webcam of Satellite A200 (PSAF6A) is not functioning properly

In my opinion this issue could be related to the graphic card driver.
I saw this error message (?failed to render graphic?) while playing some games.

So in my opinion this is not only a webcam issue.

Try to update the graphic driver. I don?t know exactly what graphic card do you have but try this sites:

Best regards

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Hi there, can you please help me to sort out if there is problem with the settings of my webcam. i am trying to open my webcam while using my yahoo messanger but the camera is not accessible and the message display as saying " Cam Is Locked by Another Application".

Can you please tell me on how to fix this problem.

Thank you.

Answer:Chicony Cam is locked by another application on Satellite A200

I found this Toshiba document:

[Built-in webcam may not respond after computer awakened from Sleep state| 621xml&sliceId=&dialogID=41219194&stateId=0%200%20 41217605]

The error ?Locked by another application? is described too.

PS; If you use the Vista then the SP1 should solve this issue too.

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Hello ,

I reinstall Windows Vista on my A200 PSAE6E
updated Windows to SP1
and installed the all drivers

I have a strange problem with my cam.
When I start it with the camera assistant software that blue led is shining, I can see an image (not clear image) for 10-20 sec and then everything is black.
I removed the camera assistant software , and install it back again , but its always the same
Device Manager show me that everything is ok with Chicony USB 2.0 Camera

Can anyone give a suggestion what should i do ?

Thanks a lot

Answer:Problem with Chicony camera on Satellite A200

I can't speak english.
I have your problem with my Chicony Camera but if I disconnects my account and then riconnected it, my Chicony camera work perfectly....


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I have a four year old Satellite A200 with a Chicony Web-Cam that died about a year ago.

I have had a few failed attempts at resuscitation, including running the Toshiba Diagnostic Tool (does not seem to cover the web-cam) and the "repair" process available through "Control Panel", "Uninstall/Change/Repair".
Every time I try the cam I get an error message "Please turn on the camera".

Hopefully someone out there can tell me how to do this seemingly simple task!


Answer:Satellite A200 - Chicony Web-Cam - resuscitation efforts

I don?t understand you.
You wrote that webcam died.

What do you mean exactly?
Is webcam defective or you cannot use it because of missing driver?

Is webcam listed in device manager as ?unknown device??

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I have a Toshiba A200 and have tried to recover to factory default settings using the supplied Toshiba recovery CDs. I can't get it to work...

At first the recovery seems to be working fine and it copies files from the first recovery CD (1of2). I then get a message "Please insert next media and press OK to continue" and the CD tray opens. When I insert the second CD (2of2), it spins as if trying to read, then opens the tray and again gives the message "Please insert next media and press OK to continue".

I thought perhaps it was a dodgy CD2, but when trying to recover from the hard drive partition without using the CDs (i.e. pressing 0 at start-up and following instructions for out-of-box state) I get the same message. Surely if I'm recovering from the HDD then I shouldn't have to insert any media?

I have tried this a number of times and get the same message. Also, sometimes after inserting CD2, I get the message "Error copying file or folder. Cannot copy PREINST001: Data Error (Cyclic redundancy check)."

I would be eternally grateful for any help on this one!


Answer:Satellite A200: Recovery not working properly

Hello Euan

To be honest I am really interested about your issue because I have Satellite A200 too but I get just one recovery DVD (not two CDs) with Vista Home Premium operating system. I have recovered my Satellite A200 several times without any problems.

Can you please tell me which recovery medias you got with your notebook? Do you have both operating systems ? Vista and WXP or what? Which OS you try to install?

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The laptop has been making weird noises recently and becomes abnormally hot, as a result of which it shut down all of the sudden yesterday. I think that it might be the cooling fan. So what would be the best course of action right now? I just bought the laptop last year in March, so the warranty should still be in order, right?

Answer:Satellite A200-25X - cooler fan not working properly

Clean the fans of alphabets of my book pressed air and crevasses of ticket of the memory gently alphabets you want cleanliness of my occupation take him Ltcnai are not supposed to cost many

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I have rather wired question for you, may be common.
Touchpad on my laptop doesn't work properly, and I was wondering anyone can tell me what' wrong with it. My problem is below,

When I turn on the laptop, i can login to the with the use of touchpad but after I logged in only thing I can move the pointer over the programs but I can't double click or do anything else. When I've double clicked the icons it doesn't do anything.

Therefore, I was thinking that I might have turn off something by mistake, as I can use the touch pad to login.

Can anyone please tell me how to fix this problem or do I have to take it to a service centre?

Answer:Touch Pad is not working properly in Satellite A200


If you can still move the cursor using the touchpad then the touchpad is not disabled.
Maybe one button configuration has been changed?.

Usually you can configure the touchpad in the touchpad settings.
Did you check this?

You can find the settings in control panel -> mouse
There should be an tab called Advanced.
Go there and check the advanced feature settings.

There you can configure the single buttons and also the touchpad.

If you will be not able to reach these settings then I would recommend reinstalling the touchpad driver again!


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recently my Satellite A200's boot drive died and i had it replaced. Vista was put back on as part of this via Toshiba's SOE restore. Now the Webcam doesnt work, it gives the following error when the machine boots:

"Webcam Driver Open Fail. Please restart camera or computer."

I have tried installing the latest Chicony driver updates but still no luck

also I have found a lot of info via google about registry entry problems with the installer on this issue. They recommend a fairly complicated registry hack to fix it. I want to find an installer that works rather than hack the registry

can anyone advise me ? thanks in advance

Answer:Satellite A200 - Webcam driver open fail

More info:

The 32bit Vista Driver for Chicony WebCamera is not available on the Australian website doe my model , so I rang support. They said go to Canada website and use a different model number to get the 32 bit Vista Driver. Did that, uninstalled the old driver, and installed this new one. It didt work either. Any ideas anyone ? Surely it cant be this hard ?

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I have a problem with my new notebook :o( I have it only for three days and the webcam stopped working. When I try to use the camera, a dialog window opens and says: Webcam driver open fails. Please restart camera or computer. I re-installed the program, restarted my notebook for several times, but nothing happened :o( Please help me. I dont want to send it to a service just because of this "small" problem. Thanks for answering it.

Answer:Webcam stops working on my Satellite A200-10W

Hello Michal

Have you already tried to reinstall OS using delivered recovery DVD? If possible please do this and your notebook will have ?factory settings? again. After doing this it should work again.

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I need help to resolve this issue. I am using Satellite Pro A200 with Windows Vista. When I am using my computer online my web cam stop working after and never restart again until restart my computer.

Please send me some suggentions how to resove this issue-

Thanks [email protected]

Answer:Satellite Pro A200 - Webcam stop working after 10 to 15 min


How do you notice this issue? Do you get an error message or something else?

It?s really hard to say why does this happen but at first I would try to update the webcam driver. You can get the newest version on the Toshiba website: => Support & Downloads => Download Drivers

Install the newest version and try it again.

By the way: Are you running ?factory settings? or have you installed your own Windows version?


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I spent a lot of time searching for the solution of my problem, but without effects.

My touchpad is not working properly. I mean, i can move the arrow and click on the screen, that is ok. But all other functions (volume, mailbox and other "virtual buttons" are not working)- so called "dual mode".
I got mouse connected to the USB.

If I disconnect it, there is no change - the touchpad works only in the basic mode.
If I change in touchpad settings for "always in Dual Mode when an outside device is plugged in" - the Dual mode and all the virtual buttons work.
But what should I do to make the dual mode work even if the mouse is not connected (to make the on/off button work)???

Thanks for all help,

Answer:Satellite A200 touchpad function not working properly

I?m a little bit confused now and I don?t know what you want exactly?
You speak about the touchpad, dual mode, USB mouse, etc.

I don?t know what you mean with dual mode and maybe you should give us more informations about your OS.
And do you use the touchpad or USB mouse?

Can you post a screenshot or something else?

I don?t know if this solves your problem but have you tried to update the touchpad driver? You can find it on the Toshiba website.

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Dear friends,

I have the Toshiba,A200 23X. I installed the Win XP+SP2 and everything seems to work fine,except when I press the FN key + F6 0r F7 that increase or decrease the lightness of the screen,nothing happens.The first functions keys (on/off speaker,,stanby,,) works.If anybody can help me.

Answer:Re: Satellite A200-23X: Functions keys not working properly

You say all FN key combinations are working except increase and decrease display brightness? Are you sure?

Check that you have installed all needed drivers and utilities.
If you did, then reinstall FN keys and display drivers.

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My A200 - 1 GB's modem is not working properly. It tries to connect but at last it says remote computer is not responding. As i noticed It has a "Agree" 56kpbs modem.
It shown as Toshiba Software Modem.

I tried so many times it doesn't work properly. I tried by changing the assigned COM ports to several other COM ports like COM1,COM10,COM 4 ext... same thing occurs.

When I diagnose the modem via the modem properties no matters found.
Same as when I'm dialing through the modem to a telephone (i mean as a call) it's working properly. I mean it can call to a mobile phone or land phone.

But the same phone line is working properly with my desktop modem as same as another HP laptop modem.

It seems there is some malfunction on my 56k modem.
I tried even uninstalling and reinstalling but still the matter exists.

Can anybody help me in this case?

Answer:Dial UP Modem is not working properly in Satellite A200-1GB

Please check this thread:

Seems you have started two threads about the same theme.

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I have installed the correct drivers for my Satelitte A200 08JC running XP, but when I click the starting button to run the software, it shows loading activity for a few seconds, then stops. The camera does not light up and the display software that shows the camera's view doesn't start: nothing happens.

I have searched all over Google for a solution but other users with similar problems at least get an error message to help them out. I have nothing like that.

Does anyone have ideas that could help?

Answer:Satellite A200-08JC - Chicony Camera Software Won't Start

hi doodeyfoodle,
download the latest webcam software from the toshiba download site and reinstall it.

the webcam software has a driver within.
if it still dont work consult a servicepartner.

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I have just installed Windows 7 Professional into my Toshiba Satellite L300D-11V notebook.
All hardware is reported as working in Device Manager, but the Chicony webcam driver does not start.

Windows automatically installs drivers, v.6.1.7600.16385 dated 21/06/2006 but the camera will not start with them.
Windows insists that these drivers are the most suitable for the Chicony webcam.

Toshiba's download site has a VISTA driver, no Windows 7 drivers, v. but the camera will not start with them.
Is it that the camera is simply not compatible with Windows 7 and I will have to use an external USB webcam?
Or has anyone got a way around my problem please?

What is even stranger is that now I have installed Skype the webcam works in Skype..??
Also the webcam works in Windows Live Messenger..??
But I cannot start the webcam using the installed "Camera Assistant Software..??


Answer:Chicony USB 2.0 webcam & Satellite L300D-11V

Mine did exactly the same a few weeks ago when i installed a better version on windows 7 onto my laptop to replace the other version. When i did this, it cleared everything including the webcam driver. So if you search for Chicony USB 2.0 webcam driver in google, you should find the software for it to download for free. Just make sure that it is compatible with windows 7 because i accidently downloaded a version for vista, and it wouldn't work.

Hope this is helpful to you :)

Miss Godolphin.

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how do I get chicony driver and software for toshiba laptop with in-built webcam wih windows 7x64 o/sreplies to geordiesun

Answer:chicony webcam driver and software

From Toshiba's website.

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Hey all.

I recently bought a Satellite A200-1CZ (PSAEC). This one has Vista Home Premium preinstalled. But i wanted it to be able to connect to my domain at work, so therefor i had to upgrade it to Vista Ultimate. THe upgrade itself went fine, but after the upgrade i cant get the integrated Chicony web camera to work again. I tried reinstalling the camera software without luck.

I also tried to lead the driver installation to the location on the PC where the drivers are located. It says that it indeed is the correct drivers, but that there might be missing a post in the INF file. It seems like it needs to be specifically written to Ultimate.

Anyone got some other drivers or maybe a solution to this problem?


Answer:Chicony camera issue after Vista Ultimate upgrade on Satellite A200-1CZ PSAEC

Hi Dan

Please don?t be mad at me but why you don?t search here in the forum firstly?
The forum ?advanced search? is the beautiful option to find threads related to this issue.

I found this:

Here is also the solution to your problem =TIU00000038fc


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Not sure if this is correct place but I bought a Toshiba Satellite X200-219 back in April and am in general very pleased with it.

There is however a recurring issue with the onboard chicory webcam.
I can?t seem to readjust the settings to get the green image from the webcam normal.
It did start off life clear then went after a few weeks and i lived with it until I did a fresh install which cured it.
But now again the issue is back

Looking in the events it appears the desktop windows management declines to be disabled by the webcam to allow it to adjust its own settings!!!
I?ve tried a few things and have reached the end of my tether and really don?t want to have to keep doing a format.

And no it?s not anything to do with being locked with any program and it is green on itself yahoo and msn but not msns direct test image.

Please help

Answer:Green chicony webcam on Satellite X200-219


As far as I know the webcams own software supports some settings which can help to assign the color and other settings like gama, contrast, saturation, hue etc?
You should check this and play little bit with these settings.

Start the webcam software, choose Properties -> Image tab


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Greetings everyone,

I'm having trouble finding this driver. I've googled it dozens of times and haven't had much luck. I've gone to the website of and no drivers were found for my model. What's funny to me is that it looks exactly
like the Panda 10B with the same looks & specs. Everytime I try to download a driver it says "driver not found." I'm guessing this is a discontinued product. Is there any alternatives? Can I use another free driver? Please let me know. Thank you in advance for any advice?

Answer:Driver for Chicony Icam 6160 webcam

I found the driver, however it's on an Israeli web site and you can't read anything that written on the page except for where it said the name of the product (Chicony 6160) and the line "Windows 98/ME/2000/XP/VISTA". So I started moving the mouse around and when it turned from pointer to the little hand, I knew I was on an active link. I would then look down in the lower left corner of my browser for a discription of the link. Well, I came upon one of these mystery links and the description was 'setup.sfx.exe' so I downloaded it, extracted it, and launched the setup file which showed me it's a USB camera driver. So I'm assuming it's the driver you need. I hope it works! Here's the link:
It's a direct download link, meaning when you click the link it will immediately open the download dialog.


(let me know if this works or not... I'm curious if the Israeli site had the right driver)

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I've recently purchased a Satellite P200-157 that came with Vista Home.

I can't open my webcam.

In the book they said:

that the camera software is preconfigured to start when you turn on Windows Vista;
if you need to restart it go to Start / Programs / Camera Assistant Software / Camera Assistant Software

But I don't see Camera Assistant Software in the menu Start

I've checked the drivers in device manager and they have loaded OK as "Chicony USB 2.0 Camera"

Can anybody help me to resolve this problem?

Many thanks

Answer:Satellite P200-157: I don't see Camera Assistan of Chicony webcam

Yes, I have a similar problem.
While the Assistant's toolbar opens up next to the left side of the screen, it doesn't do anything. It is grayed out. The camera doesn't work.
I checked the Device manager, it seems to be OK. (No yellow exclamation mark and it says, the camera-device is working)

Does Toshiba read this forum?
There are problems with the webcam, would be time for them to look into it!


PS: Satellite P200/602, Vista Home premium/32 bit.
It is 4 days old. Doesn't work out of the box.

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I have a Satellite M200 series and my Chicony cam works fine with YM. When I tried using it on Skype, it will tell me that "Skype did not find preffered video source. Webcam can be used in another application". So I tried going to Tools in Skype and checked the video settings, I've changed the cam from default to Chicony USB 2.0, still the same error message. Next thing I did was open the camera assistant software but clicking any buttons won't do anything. I can open the camera itself. So, I updated the device driver in device manager and the result was that I had the best and latest driver installed. Still not working in Skype.

Any suggestions? I will be very thankful of any help. Thank you.

Answer:Satellite M200 - Chicony webcam not compatible with Skype


I believe Skype is one of the best applications to work with the webcam. I use it from the first day of purchase and there is no problem at all.
What you can do is to restart your notebook, switch webcam assist software off, start the Skype and try to configure web cam in Skype settings again.

It must work. It works on my Satellite P200 and on my friends Satellite U400. It must work in your case too.

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Relevance 82%

The integated Chicony webcam on my Satellite Pro shows on my screen and I can adjust settings, etc. and up to yesterday, worked fine with Yahoo and MSN instant messengers.

However, since yesterday, I get a message saying that either it is not connected or it is locked by another programme.
Not alone that, I can't view my friends webcsm either!

My OS is Windows Vista Business.

Any ideas?


Answer:Chicony Webcam is locked by another program on Satellite Pro series

Please post you full notebook name!!!

Regarding the webcam issue;
Well, I found several posting regarding the same issue with the internal webcam.
Therefore I would really recommend searching in this forum for answers.

But I give you one hint; the message appears due to the locked webcam service.
Try simply to disable and to enable the service which controls the webcam in the ?msconfig?.

Last but not least the new installation of the webcam driver and software, which you could download from the Toshiba page, could solve this issue!


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Relevance 82%

My notebook has the chicony webcam and it doesn's work...
it says that there is a problem with its driver and must restart webcam or pc whenever I want to open the webcam program...

Also it doesn't work at all using msn messenger for video call... when I click the icon for video call everything stops and msn messenger isn't responding...
I reinstalled the webcam driver and the webcam utility program but nothing changed!

Answer:Re: Satellite A210-16F: Chicony webcam does not work correctly


The internal webcam issue can be solved by installation of the MS update.
The Vista SP1 provides also this needed MS hotfix and it would be advisable to install it too.

I found this Toshiba document which describes this issue and provides the solution.
[Built-in webcam may not respond after computer awakened from Sleep state| 621xml&sliceId=&dialogID=41219194&stateId=0%200%20 41217605]

Check it out.

A feedback would be also appreciated.


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my laptop specifcation here : ( [A300 - 1G5|] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...

Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail


I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12

all help is much appreciated


Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?

Sorry if some of this doesnt make much sense, im not entirely "computer savvy"

I hope somebody can help,


Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.


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Relevance 82%

Hi everyone,

I have a L500D (I've had it for about 2 months now) and yesterday I realised that my webcam was not working properly anymore even though it was working just fine a couple of days ago.

Here's the problem: when I switch it on (through Skype or through the toshiba web camera application), the colours are all inverted: it's exactly as if I had added an effect on the image such as "posterize" or "threshold". Everything is bright, grainy, saturated ...

I tried in both low and high light and the night mode is not on.
I couldn't fix the problem with the webcam settings but whatever I do, I can not get anywhere close to a normal image.

I spent quite a lot of time browsing the web but couldn't find a solution (nor someone with a similar problem actually). I have windows 7 64bit.

Any help would be greatly appreciated. I handle my laptop with a great deal of care which makes it even more upseting when something goes wrong ... Thanks in advance!


Answer:Satellite L500D - Inbuilt webcam is not working properly

Hi mate

Didn?t find any similar threads about a described issue? it seems you are the first one who has reported this?

Did you try to reinstall the webcam software?
Try this.
Remove firstly the webcam software and then after new reboot, install the new downloaded webcam software.

PS; did you remove the thin foil/film securing the webcam lens?
Check this!

7 more replies
Relevance 81.18%

Hello all !

I got a Satellite L300, everything ok except the integrated Chicony webcam. It does'nt work with Live messenger, and only with live messenger. The program close when trying to communicate on video mode.

I tried to change driver installing an Acer's one, Crystal eye, same problem. Somebody could help me please??

Thanks a lot mates. Euclyde.

Answer:Webcam chicony does'nt work with Live Messenger and Satellite L300

Hi euclyde,

Just a simple question: Why you try to install a driver from another manufacture? Normally you have to install the driver from Chicony and you can get a new version on the Toshiba page: > Support & Downloads > Download Drivers

I would also recommend updating the Live Messenger. Check the MSN or Microsoft page for an update.

Before you try to use the webcam in messenger you should close the Chicony toolbar on the right side of the screen. On my notebook this is always disabled.

I hope I could help you a little bit and this is all what I can say about this issue because I don?t use often the webcam.

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Relevance 81.18%

We have a big problem!

I accidently uninstalled the programming for my chicony USB 2.0 web camera while trying to install its driver on my satellite L355-S7812
So I?m here looking on the web for the firmware but no luck
Is there any possible way for me to get the firmware or even a link to it?

Answer:Satellite L355-S7812: Accidently uninstalled chicony webcam


Obviously you have an US notebook model. Please visit Toshiba US support page under
Choose your notebook model and you will find there Camera Utility for Windows XP/Vista (32/64bit) (v6.2.238.1217; 03-04-2008; 23M).


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Relevance 81.18%

That's my system summary:
OS Name Microsoft Windows Vista Home Premium
Version 6.0.6000 Build 6000
System Model Satellite A215
System Type X86-based PC
Processor AMD Turion(tm) 64 X2 Mobile Technology TL-58, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD 1.70, 22-02-08
SMBIOS Version 2.4

The solution is:

1- Download the latest Camera Utility for Windows Vista (v6.2.208.424; 08-31-2007; 24.48M) for toshiba

2- Uninstall the old one and install the new one

3- For sure restart after uninstall and restart after install

4- download the Chicony USB 2.0 from this link

5- After Download is complete extract the files

6- Right Click Computer, Properties === Device Manager === Under Imaging Devices ricght click Chicony ==== Update Driver Software

7- After Update Driver Software is loaded click browse my computer fro driver software then let me pick from a list of ..... u'll see list of compatible hardware
click usb video device then have disk u'll locate the extracted directory and u'll see two model click USB 2.0 1.3M UVC Webcam u'll get a message intalling this driver is not recommended ..... press yes and wait till your driver is intalled. reboot your system

8- the Camera Assistant Software will load but it'll will say that you have to plug the cam or reinstall whaterver don't be affraid press ok

9- the camera now will work with... Read more

Answer:Chicony USB 2.0 Webcam on Satellite A215-S7444 - Problem Solved

Great instruction? Thanks a lot!

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Relevance 81.18%

I have a Toshiba Satellite A210 or also known as A215 in the US. I have an in built webcam- Chicony 2.0 but more often than not, it wont work. When I'm on MSN, it will come up with the message saying that its not plugged in or installed. It decides to work sometimes but most of the time it does not.

Even on the actual laptop without using MSN, using Camera Assisant Software the icon is still in the bottom right hand corner but when I right click on it and choose 'Show Toolbar', I then click 'Start Camera' it still wont even come up. Or when it does, the blue light will come on, then go off, and then say 'graph render fail'. And then I wont be able to use it on MSN. Even if I restart it or shut it down and then start it up again, it still will not work.

I've already gone into control panel: system: device manager: Chicony USB 2.0 Camera and then I've right clicked and updated the driver software, however on my laptop, I already have the best driver software.

I want to be able to use my webcam consistently every single time I start up my laptop. Thankyou.

Answer:Satellite A210 - In-built webcam Chicony 2.0 doesnt work with MSN

When you start your notebook stop ?Camera Assistant software? and try to configure web cam in MSN. I have removed ?Camera Assistant software? from startup list and I don't use it at all but I can use it with Skype anytime I want.

It works with MSN too. Just start ?Audio and Video setup? and on step 3 select ?Chicony USB 2.0 Camera? as cam you want to use. It works with my MSN.

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I just bought a *Satellite A300-1MC* (runs on Vista Home Premium), and downloaded Windows Live Mail And Live Messenger.
The inbuilt webcam won't work with Live Messenger ; and when selecting Tool, Audi + Vieo Setup in Messenger I get thye following message : "We are unable to run Audi Video setup".
The webcam works fine with the Camera Assisant Software.

I have tried : 1) killing the C.A. Software and starting Messenger ; 2) dowanloading a webcam driver from Toshiba website ; 3) Updating Windows Vista
None of the above work.
Any suggestion gladly received.....

Answer:Satellite A300 - inbuilt Chicony webcam won't work with Win Live Messenger

You could try installing cam software such as ManyCams -
The program basically accesses your webcam video and redistribute it as a ManyCam video device.

Richard S.

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Hi guys,

I have purchased the A300-1QM last week and so far I really like this notebook. There's one thing about the built-in webcam though. I know it's better not to expect the best picture from a 1.3MP webcam, but the picture I get using the latest software from the toshiba page is not only way too grainy, it also gets way too dark if the overall lighting in the room is rather darkish. From one moment to the other. Let me explain.

It goes like this: I am running Windows Vista Home Premium. I start up the webcam software and the picture is really grainy (oh well) but at least it is bright enough for me to see myself in front of the computer. Then when I lean back in my chair and wait for a few seconds, the picture turns way too dark all of a sudden and I can barely see anything anymore. It seems like the webcam suddenly finds out that it's pretty dark in the room and in the background and therefore decides to fade to almost black why so ever. I dunno how to explain it better. Why would anybody want a webcam to darken the picture after a few seconds when it's already dark in the room?

I have tried all properties and settings in the latest software (night mode, that backlight thing, ...) but nothing changed. It seems to me that it has something to do with the driver, not the software. Because when I uninstall the software and restart and keep only the drivers, the described behavior does not change (in different applications like Skype for example).

Did you have si... Read more

Answer:Built-in Chicony webcam suddenly turns too dark on Satellite A300-1QM

You say that its happening with the "latest" webcam driver, was it happening with the original driver as well?

Have you removed the plastic protector that sits on the camera?

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Relevance 80.36%

I need help. I have a toshiba A205-s6237 with built in camera. Every time I turn the camera off and try to to turn it back on it says: " camera locked by another application" .
I have to restart my laptop to get it work again.
I will appreciate anyone's help.

Answer:Satellite A205-s6237: Chicony camera (webcam) locked by another application


Please check this forum thread:

It?s very similar to your problem and I assume it happens because the Vista Chicony software is not 100% compatible with the MSN, Yahoo messenger or Skype.

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Hi all,

after three days of reading through forums and trying out different things, I finally decided to post a thread myself, as none of the posted solutions worked for me.

My problem:
My webcam suddenly frooze while using it with skype. That happened sometimes before alreday. Usually it works again after clsong the video connection and starting it again. This time after clsoing my video connection, the button for video calling disappeared and I got a message at the bottom right corner of my screen that I have a USB connection problem. At the same time, I was updating windows vista.

Asus X55sv notebook
built-in 1.3 MP Chicony 2.0 USB webcam
Vista Home SP2

- Can't find an imaging device in device manager any more. However, one USB port is unidentified. It says no drivers are uploaded for this product, but it also says that this device is wirking correctly (I'm not sure whether this has anything to do with the problem).
- Several tries of installing different camera drivers always failed.
- System restore to a point before I did the vista update failed.
- However, when using programms like Driver Max to identify the hardware, a webcam is found, but no specifications are given.
- I had this problem before when I bought the notebook ~2 years ago. But then, it could be fixed by installing the latest drivers.
- The energy settings I'm using on my notebook do not allow USB ports to go to sleep mode in order to save energy.... Read more

Answer:1.3 MP Chicony usb 2.0 webcam stopped working / vista/ asus notebook

Let's first check if Windows reports any problem devices

First make sure your webcam is connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post


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Relevance 79.54%

I upgraded to Vista Ultimate Home and now my Webcam won't work. When I tried to update the driver, I get a message that says Windows encountered a problem installing the driver software for your device...

The drive installation file forthis device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor.

I have been unsuccessful in locating drivers on the Chicony website. My laptop is a Satellite P205-S6257, and Toshiba doesn't even show it on their support site. I don't have a disk for the webcam.

Any suggestions???

Answer:Satellite P205-S6257: Chicony USB Webcam does not work after upgrade to Vista Ultimate

I wish more users would use the Toshiba forum ?advanced search? because many themes were already discussed here and the solution was already provided.

Check this:

or this thread

In the thread above you will find a link to this solution page: =TIU00000038fc

Hope I could help

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I am trying to download some drivers for A200 1IZ, like the following: rLanguage=42&SOURCE=TEMPO&LNG=27

The download link in broken for a lot of A200 1IZ drivers. What can I do?

Answer:Driver downloads for Satellite A200-1IZ not working


Try to download the drivers from the Toshiba EMEA website: => Support & Downloads => Download drivers

Now search for your model.

If you have any problems, let me know it.


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Hi all,

I have WXP Pro with SP3 and I don't get the audio drivers working.
If I try the bundled packages I get error:
The version of windows you have installed does not match the update you are trying to install


Thx a lot

By other devices are standing to ? PCI devices.

Answer:Can not get audio driver working under WXP SP3 on Satellite A200-1P8

I think the key is the installed SP3.
It seems your audio driver does not work or does not fully support the SP3.

In my opinion you?ve got 2 possibilities;
Either you would update the sound driver and would hole that new update is available and will run together with the Win XP SP3 or you will simply remove the installed SP3.

I had to remove the SP3 from my notebook because the MS Outlook couldn?t receive any emails from the server.


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Relevance 77.9%

I want to install WinXP to my notebook.
I went to the downloads page and it gave me a number of xp drivers for my A200, but the links are not working.
where can i get the drivers?

Answer:Satellite A200-14E (PSAEC): XP driver links are not working

Sorry my friend but I can not understand what you mean with ?not working links?. I have checked it 2 minutes ago and I have not noticed anything strange.

Can you please explain problem with links a little bit more precisely?

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Relevance 77.49%


I need some help regarding the integrated webcam of my Satellite A200.

Everytime I start the laptop I keep receiving a message saying that the webcam drives has failed and I have to restart the computer, but the problem persists.

I have downloaded an updated webcam driver, but nothing.

Can anyone give me an idea of what is going on?


Answer:Satellite A200 - WebCam issue - webcam drives has failed


Are you using the Toshiba preinstalled OS? Is it Vista or Win XP?
As far as I know Vista needs Sp1 and other MS updates in order to handle the 3rd party software and drivers correctly.

I?ve got internal webcam and I?m using in with Vista and Win XP.
I have removed the webcam software from startup in msconfig.
This prevents the webcam from automatic startup while windows booting?
You should do this too?

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After downgrading from Vista to XP, my A200-19l doesnt find the Hardware to the GeForce 7300... no driver working, wether Display- or new Forceware drivers from Nvidia homepage. The Hardware Manager still shows a ? for the "Video
controller".... the Geforce 7300 isnt shown at all as Hardware...

what can I do... thanx for any help!

Answer:Satellite A200-19l driver XP for Nvidia GeForce 7300 not working at all


It?s very simple. You need an compatible graphic driver!!!
Did you already check the drivers from these pages?:

Anyway, the graphic driver from the nVidia page should works also!!!
You have to install the driver in the device manger. Don?t install it automatically but force the driver installation.
You have to choose ?Install from a list or specific location (advanced)? and then ?Don?t search. I will choose the driver to install?.

That?s all!!

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I have a problem and I have looked for days on Google, other forums etc. My problem is this that my Chicony USB 2.0 webcam is not working.

It is not like other problems where it is locked to other applications. With me I can not reinstall it. I have tried countless restarts, uninstalling the camera and restarting then waiting for the computer to automatically reinstall the hardware (which it tries to).

It constantly comes up with this error:

?The driver installation for this device is missing a necessary entry. This may be because the INF was written for windows 95 or later.?

I have a Satellite M200 laptop. I try to update the drivers but it tells me they are update. What should I do?

Answer:Chicony USB camera driver problem on Satellite M200


I think you are talking about the external USB webcam and not about the internal webcam which is included into some notebook series.

So in first case you should check the webcam installation instruction.
Every 3rd party manufacturers provides an own device drivers and installation instruction.

In my case I had to install firstly the webcam driver and then after new reboot I could connect the webcam to the USB ports.
Then a new device was recognized and the installation finished.

13 more replies
Relevance 74.62%


when using the above mentioned notebook i allways get a warning message after 20 minutes from win xp.
it says the graphic driver nv4_disp does not work properly and the display is than only a
quarter of the size it used to be.
can this also be a problem of the inverter or is the entire graphic device broken?

thx for any help!!!


Answer:Satellite 3000-514 graphic driver not working properly

I have Satellite P100 and i encounter same problem like you. But is not appear everytime.
Realy i dont know any solution for this kind of problem, but i hope somebody to read our problems.

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Well, Toshiba have now stated that Satellite Pro C660-2DJ is not capable of Windows 10 Upgrade. This after I found opposite statement on other sites and installed it. I am happy enough, given that I'm using it. Ah there is always a but... the Chicony USB 2 Laptop camera is registered as a device, but with (!) in yellow stating no Driver. I have found a driver for this camera, but under Windows 7 64 Bit.

Would it be very risky to install an old original Driver now that Windows 10 is fine? As a rider to this, I now know there are thousands of folk who were assure that their machines would upgrade to Windows 10 and they are desperate because very little works. Thoughts, anyone?

Answer:Satellite Pro C660-2DJ - Windows 10 Upgrade and missing Chicony Driver

Since Win8 Toshiba doesn't offer webcam driver anymore and operating system uses standard Windows driver.
I still didn’t upgrade my Satellite S50-B so I don't know if I will have identical problem on my machine.

I’m really interested if any other forum user has solution for this.

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My Toshiba satellite u300-13k has windows vista home premium 32 bit. I cant install *chicony usb 2.0 camera driver is not installing*. I get the error "Windows encountered an problem installing the driver software for your device. *The required section was not found in the INF.* Please help..

Answer:Satellite U300-13K Chicony usb 2.0 camera driver not installing on vista 32


Hmm never saw such error message in connection with webcam driver installation.
Did you download this package again and did you unzip this before starting the installation?

Please check also the webcam software released for other notebook models like Sat U400

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The Chicony camera driver is not very good and has a bug. When using something like Messenger Live you can't enable "Night mode" using the advanced video settings as the setting is absent from the adjustment pages. You can set "Night Mode" on the Camera Assistant software, but this has no effect when the camera is running in Messenger Live.

"Night mode" is pretty much essential for typical indoor usage on the Chicony camera and without it the picture is very dark and not that usable.

If I use a Logitech camera it's driver exposes much better settings in Messenger Live including it's equivalent of 'night mode'.

It this something Toshiba can feed back to Chicony and get some better drivers?



Answer:Satellite Pro S300 - Chicony USB 2.0 Camera poor driver support


I managed to get night mode working in Messenger.

1) Start Messenger and connect to your contact and start sharing webcam as normal.
2) Launch the Camera Assistance Software and from the menu select the first option to preview video. The preview will not show and you see a message about the camera locked in use.
3) Click the spanner icon top right, then select Properties.
4) If night mode is selected, deselect and click apply, then apply it, the webcam is now in Night mode in Messenger.

*Note*, you have to go via the image preview route as the buggy driver software will not change the Night Mode setting if you go directly to properties using the spanner icon in the slide out menu.

What would be nice if Toshiba got some better driver support and night mode was selectable in the exposed properties in Messenger.

The Chicony camera and driver support is one of the worst ones I have seen included in a laptop.



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Laptop: Satellite 5200 702

A few days ago my laptop screen went all funny, lines came on the screen in a green flickering form, the laptop froze and then the driver failed. The laptop still funcitons but i have these lines all the time from the toshiba boot up screen to loading XP so i know it will be a hardware problem. I have attached an external monitor to confirm it is not a screen problem.

Sometimes i will turn the laptop on and the screen will be fine and drivers loaded but that only lasts for about 2 minutes then XP locks ip, blue screens and reboots. Then once it loads with the dirver not working all is fine.

I have taken the laptop appart cleaned and looked for anything noticable that could be causing it? I have not changed or checked the laptop memory if it is an idea to do so?

Any suggestions?

Answer:Satellite 5200: lines on screen - driver not working properly


It sounds for me really like a graphic card fault. What do you think?
Did you try to recovery the OS with the delivered Toshiba recovery CD? If not, try to install the OS from the CD. Then you can be 100% sure that the issue is not relegated to software (graphic driver) malfunction.

But generally, I don?t think that you can repair it yourself. I?m not sure if the graphic card can be removed or the whole motherboard but if it?s a hardware malfunction so the part must be replaced.
If you have no much experience in notebook reparations, so you should ask an technician for the help.

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Hi I have just upgraded to Windows 10 on my L670-12J and the camera does not work any more. I have tried to search for a Win 10 driver but I have not found any.
Also some of the function keys do not work any more and of course the tab that used to open at the top of the screen has gone also.
I did install some software to check for driver updates related to Win 10 but it did not identify a problem or a driver for the camera.
Can anybody help please.

Answer:Satellite L670-12J - Chicony camera not working after Win 10 installation

I also had same problem with cam,

finally found solution -

go to device manager -> update driver software (on cammera, possibly shown as unknown device, so you need to actually figure out which one is cammera) -> browse my computer for driver -> let me pick from a list of device drivers on my computer -> pick chicony usb 2.0 cammera, it will give you warning that driver might not be compatible, ignore warning, camera working...
(Unsure if camera was on list before i installed win 7 driver i got from

however, i recommend looking is there this option in available devices first)

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Ok, this is driving me crazy. I read all papers that came with my new computer. I have been using / building computers since 1994. The camera on the P200-199 does not work, drivers are not recognized my vista os. I tried the select other USB driver, did not work. Looking on recovery cd for over an hour - did not find.

I have not seen any thing listed on pages 4-8 and 4-9. THERE IS NO Camera Assistant Software" located on my computer, did 5 searches for it. Tried yahoo, aol, msn all of those have web cam apps - none of those recognize the built in camera.

So, with that in mind, where can I d/l the software to make this built in camera work?

Answer:Satellite P200-199: Chicony Camera assistant software not working

Hello Dave

Before we start any discussion can you please tell me follow thing: has your notebook ?factory settings? or you have installed your own OS?

By the way: I am really confusing that you with so much PC experience do not know what the recovery image is?

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hope this question hasn't been covered before, but I have owned a Satellite P200 for 3 or so years now, and this week it is crashing continously.

When it first started to go down it gave me a few messages along the lines of "your graphics card/driver is not working properly and windows will be shut down to avoid damage".

This progressed to the point where now when I turn it on I have vertical lines running down the screen, and the screen flashes on and off. Within 20 seconds, it reverts to the BSOD - "A problem has occured and windows will be shut down. Error Page_Fault_In_Non_Paged_Area" then shuts down.

I have run a system restore but the problem remains.

I get the feeling my graphics card is toast. Is this right? Are there any other options to try? Thanks in advance for any answers.


Answer:Satellite P200 crashes + message: graphics card/driver is not working properly


Sounds like GPU issue.
But try the graphic card driver update.
Use the latest available driver for your graphic card.

Furthermore clean the notebooks ventilators.
Dust and debris could prevent the cooling fans from rotating with best speed and this could lead to higher temperature which would lead to overheating.
Use a compressed air spray. I use it too and it helps to get rid of dust and debris.

If this does not help, then a graphic chip issue might be possible.

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Relevance 71.75%

I have Satellite Pro A200 series.

My warranty (with Staples) runs out August 7. I've had probs with my webcam ever since I purchased this laptop two years ago. I keep being told that it is a "software" issue and not covered under the warranty. I've done everything I've been told to do...reformatted hard drive three times, etc., etc. Anyhow....I only use this laptop when I go away....I checked it out the other day and this is the problem now, I've firmed it up. It does work, I can see others on the webcam but no one can see me.

I keep getting this message that says "turn on camera"....but there is no way to turn it on and everything I do does not work. Isn't this now a HARDWARE issue, with a built-in webcam if the camera won't turn on??? So it seems STaples should look at it. I am taking it back this week for another try with them.

But does anyone have any suggestions?

Answer:Cannot use webcam on my Satellite Pro A200

Try this

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

If it still doesn't work, then get an ASP to repair it.

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I have a Satellite A200-1AI but it can no longer find the CD/DVD.

The operating system is Vista home premium. The Control panel highlights the problem as
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".


Any ideas?

Answer:CD/DVD does not work properly on Satellite A200-1AI


maybe you should repair your registry? I suggest you the following:

- Download a registry cleaning program (just google for "registry cleaning") and perform a full cleanup.
- Remove all burning software and any other media related software like codecs, DVD-player, etc..
- Then go into device manager and remove your DVD. Just completely install the device, so windows should reinstall the next time.
- Before you restart the machine perform a registry clean once again, then restart your machine.

Windows should recognize the drive properly and reinstall it. After this it should work properly again.

Would appreciate some feedback.


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I'm not sure what the problem is but a while ago I realized that my Chicony webcam does not work, or rather I wasn't sure how to get it up and running and where I had hid it (top, bottom or sides).

Then about two weeks ago or so all of a sudden it appeared out of nowhere and I was very relieved. Now that I'm trying to find it again I can't find it anywhere although it does work when I go into Skype. When I run the "Camera Assistant Software" it seems to do nothing at all.

Could someone please help!

Answer:Re: Satellite A200 - Webcam software does nothing


If nothing happens if you start the webcam software you should try to reinstall the complete webcam software. This is pretty easy because you can download it on the Toshiba website: => Support & Downloads => Download Drivers

But before you install the newest version you should remove the old one first and then restart the notebook. Now you can install the newest version.

Furthermore it would be interesting to know if you can notice yellow exclamation marks in device manager.

Good luck! :)

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I have had my laptop for a while now and the camera has been working with no problems at all.
And then recently when I logged on this error message came up *bold*"Webcam driver open fail. Please restart camera or computer."*bold*

I have restarted my computer several times but I wouldn't have any idea how to restart my camera. When I click on camera assistant software it wont even open!
Can you please help me??

Answer:Satellite A200 - webcam problems

Is it Vista or XP?

Remove the webcam software then download and install the latest webcam software/driver from the Toshiba website.

If you have Vista, update Vista to Service Pack 1

If you have Skype or Messenger running, close them and try running Camera Assist again. Sometimes these programs can lock the camera.

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After few seconds when i switching-on web-camera on my Satellite A200, it stop working and showing message "Used by another application". Is there any oficially recomended by TOSHIBA method to decide this problem???

Answer:Webcam on Satellite A200 is used by another application

This question has been very often discussed here in this forum. Please use ?Advanced search? option and put ?used by another application? as searched term.

Many threads will be listed as search result. Please check it and I hope you will find answer how to use the webcam properly.

Bye and good lock!

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I have never used a webcam before but when I record myself with the one integrated into my laptop it plays back with a serious lip sync problem.

Is this all webcams are capable of or do I have a problem?

Answer:Recording with webcam - Satellite Pro A200

Hi there,

thats normal since the codec which is used to record audio/video over webcam is optimized for streaming over internet and not really to perform professional video recording.

Another suggestion would be to update ALL existing drivers and software in your system and probably install a codec-pack (google for the K-lite codec pack which is really great) maybe it optimizes something.
And check how many applications are running or are open because your system could be slow if too much applications are running in the background which affects the recording speed and the sync of audio/video of your webcam.

Webcams are generally a little bit slow, so don?t worry, do the steps I told you and thats it.


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Hello there

I have Toshiba Laptop A200-1BJ and I had a problem with my camera.

When I try to woke it, it give me this massage currently in use or not plugged in.
I remove the old driver that came with the laptop and download another driver from Toshiba site for my laptop model and install it but my camera didn't work.
It gives a massage that I have to turned on my camera.

Can you help me in this pleas?
Thanks for cooperation.

Answer:Satellite A200-1BJ: webcam currently in use or not plugged in!

Wait a moment. Do you try to use the cam with some other application or just want to use it with software offered by Toshiba?

Try please to remove Toshiba software and test it with Skype or MSN.

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Hi Everybody, Hope You Can Help Me !

I Can't Start My Webcam On My Laptop .. I Don't Know What Is The Problem Exactly

I Downloaded The Driver From here

But It Still Doesn't Work .. Even If I Open The Msn Messenger, The Webcam Button Doesn't Shows up

& This Is My Laptop Model: Toshiba Satellite A200-1M5 PSAE0E

Wish You Can Help Me


Answer:Cannot start Webcam on Satellite A200-1M5


How did you try to install it?
Did you remove the old webcam driver?

I would recommend firstly removing the old software, and then rebooting the notebook.
Then you should use a freeware tool called ?CCleaner?.
Run this tool, clean the registry and the system and then install the new software.

Good luck

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After making some changes in partition settings (while installing Ubuntu) Vista is not loading (after loading screen appears a black screen and nothing happens). I changed the Vista partition only by expanding its size.
I try to reinstall Vista and set original settings with Product Recovery cd, but with the same result - after screen with communicate about loading system files appears black screen and no action is performed. I changed boot device to dvd/cd.

I suppose it is a problem with partition settings, but don't know how to solve it. Now I have Original partition with Vista (expaned) and another in raw state. How should I change it to make Product Recovery work properly?
I will be grateful for any help.

Answer:Satellite A200 recovery does not work properly

Hi buddy,

does not sound very healthy ;). I think it would be the best when you clear the whole HDD, delete all partitions and repartition the HDD with that
wizard on the recovery DVD.

Then you can install Ubuntu on the other partition and it should run flawlessly, but be warned: don?t allow ubuntu to write the MBR of the HDD,
configure GRUB not loading from MBR.


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In the beginning my touchpad worked fine. I turned it off and used a mouse instead.. now i cannot turn on the touchpad again!
I tried it in the system controls and also with fn+f9.. I installed the latest driver but all that does not work.
Can somebody help me??

Answer:Touchpad on Satellite A200 does not work properly

I have the same problem with my A200-19L. Before I started using mouse (A4tech MOP-60D) my touchpad was working fine in Vista, Windows 2008 Server, Fodora 7, Ubuntu. Now it doesn't work at all.

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I encountered a problem with my Toshiba notebook and i can't fix it and I am in need your help please..
The problem is that when i connect a USB portable device (external USB harddisk , iPod ,Flash memory ..etc) with more than 8GB of Memory..
It's not properly installed in device manager and appears under "universal serial bus controller ".

But it doesn't say that it's an unknown device. It appears normally with its name, but it's not properly installed (it doesn't say that either ) where it is supposed to be under a specific category (harddisk under "disk drives" , camera under "imaging devices " and so on )

And i can't use the device because the HDD doesn't appear in "My computer" and my iPod can't be used

I'd like to inform you that this problem is with all USB devices with more than 8GB of memory.
Not just one device. I tried many devices to make sure that it's not a problem with the device.

So it's a problem with my laptop and i installed Windows many times with no progress.
Thanks for your help in advance ..

Answer:Satellite A200: Cannot use external USB devices properly

Is it XP or Vista?

If its XP, ensure you have at least Service Pack 2.
This hotfix may help XP see high capacity media:
but that wouldn't really affect external USB HDD's.

1 more replies
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Hello, I have an A200-14D, and I have a problem with the microphone. It is very quiet, with low sensibility, even if I try from close. I have tried external mics too, the same prob., even with "Microphone Boost" and Level set to 100, and with very annoying noise. Then I installed the sound driver from Toshiba webpage, and now the external mics are a little better, but the internal didn't change a lot, with noise and quiet. What could be the problem? Thanks.

Answer:Microphone of Satellite A200-14D does not work properly

Hi there,

do you know which sound chipset you have? That would be useful since if you know that, you can try to go to the soundchip manufacturer site (e.g. realtek) and download the drivers from there.
Maybe the behaviour of the internal mic will change then.

Would appreciate some feedback regarding your soundhardware, maybe we can find some solution.


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Recently purchased a second hand toshbiba a200 laptop and the touchpad for the frist week or two was working fine.
It then started to get hard to use, like sluggish, now it wont even move at all.

I reformatted computer and that didnt work.
So I'm thinking the touchpad itself may be gone?

Any suggestions and if so how would I get a new touchpad?


Answer:Satellite A200 - touchpad does not work properly


You mean the touchpad does not work anymore?
Did you use the Toshiba Recovery disk to recover the unit?

Are you using the latest BIOS?
Please check this and if newer BIOS if available, please update this?

Well, it could be also an hardware issue?
And in such case the touchpad must be replaced?

This is tricky and usually should be done by an ASP (service partner) in your country?

PS: the touchpad can be ordered also from a local ASP.

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Dear All,
Day before yesterday I bought a Toshiba A200-19L.
When I play DVDs and movies, as well as watching pictures the picture is very pale, no contrast.
I put the brightness already down with FN/F5 I believe (Ido not have the computer available here now)
The pictures become darker, but no contrast.
It remains very pale.
What can I do?
Are there some settings that influence the contrast?
At my old Satellite the movies are excellent, bright and brillant.
Shall I put the new machine on the scrap and go back to my old one?
With regards

Answer:How to set properly display contrast on a Satellite A200-19L

Hi there,

at first you have to make your screen brighter. You can do this with pressing Fn-F7 (I guess so, there should be a symbol with triangle showing the peak upwards and a little sun/bulb).

Then, you should go to the display properties and there should be a option in the advanced settings which controls the contrast. You just have to watch out for this point.

Give some feedback if you got some success...


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Relevance 70.11%

hi @ all,
i have bought my toshiba satellite a200-1cg this week and the integrated webcam doesnt work. so my question: is there any software for the integrated cam to download for the psae3-serie?

i have only found drivers f?r the a210 and the a200 psae0?? but this two drivers doesnt work.
so what to do?
in the device manager stands: the cam couldnt be started (code 10)

i dont know what to do.
please help me

Answer:Webcam doesnt work in my Satellite A200-1CG

Hi there,

this problem was already discussed in this thread:

I hope it helps you out with your camera-problem

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Relevance 70.11%

Manual states web cam software is configured to start when windows vista is turned on, it doesn't, cannot also restart through program menu as per instructions. Model is Satellite A200. Can anyone help please

Answer:Webcam wont work on Satellite A200


after Vista starts up you should move the mouse to the left edge of the screen and the webcam utility should slide out since it?s hidden and moves out when moving the mouse cursor over it.
Otherwise go to the Drivers Download site and reinstall the webcam software manually.

Would appreciate some feedback if you have found the user interface on the left side of the desktop.

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HI guys,

I have a Satellite A200 here, my friend took it to pc place and they told him it couldn?t be fixed and needed a new mother board... well I managed to fix it and also connect it to the internet (I?ve fixed a few PCs) anyway I did all the updates then it took forever to shut down.

Now it won?t load it just says loading that?s all. Or I get a black screen and now it doesn?t want to load.. I can?t get in to do a restore or do a hard drive test. Do u suggest anything?

I downloaded recovery disks the other night n they don?t seem to want to work either. b4 I got it working I somehow got in and did a recovery or factory default software then it worked but I can?t remember how I got I there lol.... any info will be helpful..and thank u in advance

It?s running windows vista

Answer:After MOBO exchange cannot get Satellite A200 to work properly

As far as I know recovery disc cannot be downloaded so I don?t understand what have you done exactly.
Anyway if the notebook?s hardware is OK you can install OS using original recovery DVD disc or install OS using original Microsoft installation disc.
If you have this original recovery DVD (ask your friend if he/she has one) use it for OS installation.

If you use Microsoft disc all necessary drivers you can find on Toshiba download page under

If you have more concrete questions you are welcome.

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Hi all,

I have commited the mistake of flashing my Satellite A200-22C (PSAE6E ) old bios to the new 2.60 version.

Since I've done that, the keyboard doesn't work on the bios screen, so I'm unable to manage anything in the BIOS.

When Windows Vista 32b begins the first time, the keyboard doesn't work. If I close the session and then I begin it again, it works properly.

The touchpad is lost and I have to use a USB mouse. Is not a driver problem cause all drivers are updated and working properly.

The question is: ?Why Toshiba doesn't let users download old version of BIOSes? ?Where or who I must contact for get the original BIOS? ?Why the flashing utility make a backup of the OLD BIOS and then doesn't give you the option of recovering it?

Please, help me to recover the original BIOS in order to recover my touchpad and my keyboard because I can?t find any mail or anything to contact with tech support in this web.


Answer:BIOS 2.60 doesn't work properly on Satellite A200-22C

Which version was old BIOS?

By the way: you can contact Toshiba service. They have access to BIOS archive and they can provide you old BIOS version.

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Hi there!
I recently installed Windows XP x64 on my laptop.
I have two devices that are not working properly.

1) Does anyone know how to get the driver for the integrated modem? The required x64 version is not available for download.

2) The webcam is not working. I got a "Windows Acquisition Image" issue: the error tells me to turn this service on to enable the webcam. The problem is that this service is, by default, already enabled.

Thank you for your help.

Answer:Satellite A200-13M - XP x64 - Issues with modem drivers and webcam


You are right. The 64-bit drivers are not available. Unfortunately 64-bit version is not supported. To be honest I am pretty sure the modem is not so important for you and you can disable this device.

About webcam I cannot say much because I use 32-bit OS only.

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Hello All,

I bought a Satellite A200-175 yesterday and I'm trying to use the webcam, but it's not working. I searched the forum for potential solutions, but until now I've not found anything that solves my situation.
The laptop came with a preinstalled Vista OS, but the webcam software was not preinstalled. So I downloaded the latest doftware from the download page from Toshiba and installed it.
Afterwards it still didn't work and therefore I changed the drivers to the generic ones from Microsoft (based on advice from the forum).

I already tried to reinstall the drivers (many times), but that didn't help. Device manager keeps giving me the error code 10 (device can't be started).

I'm kinda out of idea, so any help would be appreciated!

Answer:Webcam on Satellite A200-175 does not work - error code 10

Hello Franca

It is very strange because I have installed recovery image on P200 and U300 notebooks (both with webcam) and I didn?t notice any problems. After first start the cam will be recognised as new hardware and installed properly.

Have you installed some messenger like Yahoo or MSN and try to use it with one of them?

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Satellite A200-AH7/Vista Home Premim/Chicony 2.0 USB built in webcam

I can't seem to figure out how to get the audio working with the built in chicony webcam when in a chat program, or any program for that matter. I can record audio and playback later, but this is not what I want to do. It's probably just something silly I am missing..but any help sure would be appreciated...I have tried with Windows Live and Yahoo messenger and so far all I can do is wave at people LOL. I have never been able to make it work...any ideas?

Today I have purchased a Logitech Quickcam for notebooks in case the problem is with the built in camera. I don't want to install it unless absolutely necessary and believe that I would need to uninstall the Chicony to make it work...can anyone point me in the right direction?

I just want to be able to talk to my grandkids.....

Thanks in advance,

Answer:Cannot use webcam with any chat programs - Satellite A200-AH7 Vista

Now it has gone from bad to worse...I get error message that driver fails to open, and I can't find which version of Camera Assistant software is for A200-AH7 PSAE0C

Please help?

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Our Satellite A200 is having problems with its Volume control wheel.
If I turn the wheel (to the left or right) it does not properly reduce or increase the volume level.
It rather jumps the volume level into apparently random directions (with a certain preference to increasing the volume).
Turning the wheel slowly does improve its responsiveness a bit, but it remains pretty impossible to increase or decrease the volume setting at will.

BTW, I am well aware that the volume control wheel is a puls-coder wheel rather than ye olde potentiometer.

- Can anyone tell me where I can find the configuration that is responsible for this Volume Control Wheel?
- Which driver/firmware is associated with the volume control wheel?
- How can I determine whether this is a hardware or software problem?

Any tips would be welcome.


Answer:Satellite A200 does not properly reduce or increase the volume level


There is neither software nor hardware problem.
This is a new generation of volume controller.

First of all there is no ?mechanical? limit turning it right or left.
Furthermore this volume controller works a little bit different as the ?older?volume controllers. The volume can be increased and decreased using fixed levels?

By the way;
> Can anyone tell me where I can find the configuration that is responsible for this Volume Control Wheel?
You can change the sound volume also in the sound settings which could be found in control panel.
> Which driver/firmware is associated with the volume control wheel?
The sound driver controls the volume controller?.
> How can I determine whether this is a hardware or software problem?
There is no problem

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Updated my Satellite A200 laptop from Vista to Win7 but am now having problems with Chicony Camera/Software.
The messages I have received - "Chicony USB2.0 Camera has a driver problem"."Reinstalled device driver complete".
"Problem with PnP devices detected".

I have tried the Chicony Co website but have received no feedback

Somebody suggested to install correct motherboard chipset drivers for my model laptop.
If so,how do you go about this?

Meanwhile the built in Webcam doesn't work and the driver updates for the Webcam won't successfully install.
Pardon my ignorance,can anyone help?

Answer:Satellite A200: After update to Win7 webcam software dysfunction.


First thing you need to do is to identify your full model number which you will find on the bottom of your laptop.

Next, go to the following website and fill in the form:

Download the following files:

- Chipset driver
- Toshiba Value Added Package
- Chicony webcam driver

Before installing the downloaded files you need to remove all previous installations for your webcam (from Program and Features in Windows 7 Control Panel)
Start with installing the chipset driver, then install Toshiba Value Added Package after install the driver for webcam.

Hope it helps.

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Relevance 68.88%

I've been having some trouble trying to get my webcam working on my laptop again.
Tried to install a new update to it but it wouldn't work because of some error- Code 10.

I tried to uinstall the Toshiba camera assistance as well and re installed it and that wouldn't work because of some corona file that it could not locate.

PLEASE help me out really want this camera to start working again !


Answer:Re: Satellite A200 - Error code 10 in device manager on webcam

Hi buddy,

What about your OS (operating system)?
No info about this?!... Why??

In your case I would try this:
Remove the old webcam driver and restart the notebook.
Start CCleaner to clean the registry and Windows
Restart again
Install the latest driver from the Toshiba page.

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