Computer Support Forum

Satellite C70D-B-300 doesn't work properly

Question: Satellite C70D-B-300 doesn't work properly

Since I bought my laptop Satellite C70D-B-300 i still having some problems:
1) I cannot turn off the laptop,(the screen turn off but laptop still running), even I cannot close session
2) Start menu and windows apps sometimes I cannot open (if I click nothing happen)
3) 3/4 times a day the laptop get in crash, I cannot do nothing, I need to shut down with power button (press for 10sec) even with ctrl+alt+del doesn't work
4) new problems with windows 10, i cannot open store, sometimes cortana and star menu doesn't work so I need to restart...but I guess is windows problem not toshiba

thanks in advance

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Preferred Solution: Satellite C70D-B-300 doesn't work properly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C70D-B-300 doesn't work properly

There are too many problems.
In my opinion you should reinstall original recovery image and test notebook functionality with “factory settings” again.

Is this an option for you?

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Hello i'm new here :)

i bought a new Toshiba Satellite C70D-B-108 but the Fn button doesnt work. Does somebody know i can fix it? The laptop runs on Windows 8 with a "classic shell".

Answer:The FN button doesn't work on my new Satellite C70D

Check please settings for ?Function keys mode?. There are two ways to use F keys:
-Special function mode ? use F keys only
-Standard F1 ? F12 mode ? use FN+Fx key

Check the settings please.

By the way: do you use original preinstalled Win8.1 that you got with your machine?

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I have problems with rebooting my Satellite C70D-B-108 laptop.
Factory installation doesn't work.

When i want to instal windows 10 i get a error code 0x80080005-0x90016.


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I have buy a Satellite C70D-A-11T and pass it on Windows 7 64 bits Home Premium.
I install all the drivers and I haven't any problems.

When I want to connect it to my TV for first time, I discover there is no sound on the TV.
I try to go on the speaker (near the clock of windows), right click, sound, first tab (I think it is "Playback" in english... I have a french Windows) and my device (TV) doesn't appear.

I come back on Toshiba Support website to download the last driver "HDMI Audio driver" for my laptop, I connect the cable, and it appear in the sound properties. I select it as my default device and the sound come right from my TV.

Great !

But when I restart my laptop (with or without the HDMI cable), the TV disappear from the list in the sound properties, the only one solution to recover the sound is to reinstall the HDMI Audio Driver.
If I start the driver installation with the "advanced" option, I have the list of drivers to install and I see all drivers are already installed, but the HDMI Audio Driver will be upgraded... I install it and it work until the next restart.

Could you explain me why the version of the driver don't stay on the system, and how to make it work without reinstall it everyday ?

Thanks a lot for your help.


Answer:Satellite C70D-A-11T - Sound doesn't work with HDMI

Anybody here ? :(

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Hi All

Please bear with me - I'm a newbie to this !

I have a Satellite M30 and have problems with the integrated DVD ROM S6112 drive.

It plays bought audio cd's fine and rips OK. Doesn't appear to play bought DVD's either. Cannot burn to blank CD-R's or RW's or copy any data files to it. Does not seem to recognise any kind of blank disks - clicking noise once disk is inserted.

I have had to buy an ext hard disk (non-Tosh) which works fine on all above - but it is not practical for me to carry the hard disk around in my job !!

Can anyone help pls. ?



Answer:Satellite M30: CD ROM doesn't work properly


Generally such drive issues occur because of wrong lens calibration.
In this case there is nothing to do and mostly only the drive replacement can solve the problem.
But firstly you should try to remove the drive from the device manager. After the new rebooting the OS should recognize the drive again.
You can also try to run the Troubleshooter in the drive properties.

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Can anyone please tell me why my DVD-Rom can only read audio, video and data CDs but not any kind of DVD-rom. I can hear the lens moving but rather in jerks as if trying to find something and when I double click on the DVD- rom drive in my computer it shows an empty DVD with no files. Further when I check the properties for the DVD it gives an unknown file format. I have a satellite P20-S103 a very old driver (2001). PLEASE HELP. I am desperate!!!


Answer:Satellite P20 – DVD-rom doesn’t work properly


Well, it seems like the beginning of the end. Mostly such issues occur if the drive has a hardware malfunction. Maybe it?s a lens calibration problem. Usually only the drive replacement can solve such issues.
But first of all you should check if the drive removing from the device manager will help.
Please remove the drive and reboot the unit. The OS should recognize the drive again.
Check if after this replacement the drive works properly.

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I know, it is a very old Notebook, but i have a big problem, maybe someone of you can help me. I have bought the notebook only for wrighting reports. But the main problem is, when i try to write for example following sentence:

i have learn much about ....

the Notebook makes following:

i haive leairn muwech aibouwet

(In Word or the text program of Windows)

It is Windows 95 installed, i have tried to take an other keyboard driver, it only helpes for a while, after the next booting, the same problem is existing :(
Now it is so far,that the change of the driver has no more effect.

To Format the Windows 95 is not possible, cause the notebook makes "formait" :( And Linux is not Solution for me...

What can be the problem? What can i do? Has somebody else a driver or anything else what i can install to solve the problem?

In hope to find a Solution

Answer:Keyboard doesn't work properly on my old Satellite Pro 420

Hi Nadine,

From what you have descibed, it seems as if the problem is with the keyboard itself and not with the drivers themsleves. Is it possible that there is something trapped under some of the keys, maybe a small fragment of something, especially under the "e" and "w" keys? Maybe also some liquid has been spilled on the keyboard causing the laptop to believe that sometimes these keys are pressed when they are not.

I would try cleaning under all of the keys, you may need to remove the keyboard to do this. Remove the power adapter and battery before any cleaning to prevent damage to the laptop. You should be able to find instructions for removing the keyboard in the owners manual.

Good luck and let us know how you get on!


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My DVD-Rom does only recognize DVD?s but no CD?s!
I?d sent my notebook in to Toshiba and they installed a new DVD-ROM, but now there are these problems!

Does anyone else have this problem and can help me?

i don?t want to send it in again!

sorry for my bad english!!!

Answer:DVD-ROM SD-R2412 doesn’t work properly (Satellite Pro A40)

Hello Andre

I assume that the drive should works properly if the unit has a new one. Maybe is the problem caused by CDs that you use? First of all you must try to use original CDs or DVDs. You are not precise in your posting and you didn?t mention which kind of media you use. I can imagine that there is problem with self burned CDs.


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Hello everybody!

I got a Problem with my keyboard. If I write any text under Windows, some letters are missing, most notably if the same two letters come one after the other (really annoying if entering a password...). I have to press the keys really hard to avoid missing letters.

Under linux I do not have these problems writing texts so I assume that the Windows keyboard driver is some kind of sh...! I deinstalled the driver already and also replaced the touchpad driver with one for my Logitech mouse, but this all did not really help me...

Any suggestions?

Thanks in advance,
Alexander Roos

Answer:Keyboard doesn’t work properly on my Satellite L10-100

Hi Alexander,

Please check in your 'accessibility' options whether you have any of the items selected for use relating to your keyboard.

One of the options is designed to prevent duplicate or mutiple key depressions from registering (to help people with muscle spasm problems from constantly hitting the same key inadvertantly).

I can't think of any software problem which would cause you to have to press the keys harder than normal in order to register. Each key is a simple on/off switch so the amount of pressure is irrelevant.


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I have a Satellite SM-30. I am able to receive files from other computers (through infrared transfering) but when I try to send files it says "WIRELESS CONNECTION ERROR. NON VALID DATA WHEN TRYING TO TRANSFER THE FILE." Both computers recognize each other, but I can't send any file. The other computer has an older Window OS. (dont know if that has something to do with the problem)

Answer:Satellite M-30: Infrared doesn’t work properly


Sorry but I have never hear about this error. Usually there should not be any problem. The only thing can be that you want to send the file that can be already in use and can not be removed to other unit.

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Hi all

I bought this brand new laptop in September. When using the mousepad I find that rather than the cursor always moving as expected, it sometimes magnifies the screen, I.e, it zooms. I have to press the escape button to make the cursor move again (after pinching the touchpad to bring the screen back to size). I thought maybe it was just me not being used to the touchpad but my wife says it annoys her too. I've hardly used the laptop so do you think it's faulty? Would this be covered by the warranty? It is very, very annoying.

Thanks in advance for any help


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I've bought a Toshiba L670-1dg for christmas, in France.
I have used it only 1 day, and the keyboard is already getting me mad.

When I type, some letters are missing, and sometimes they appear twice.
It is almost impossible to type a complete sentence without a missing space
or a doubled "e".

Is there any setting in windows to correct this problem ?



Answer:Satellite L670-1DG - keyboard doesn't work properly

Hi Simon

Unfortunately there is no such setting.
Please check this forum and you will find several threads about this theme. Maybe you will find some good advice there.

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I have relatively new Toshiba Satellite C655 and after spilling a (tiny) amount of soft drink on the upper left keyboard, the keyboard quit working completely.

After installing a new keyboard, most keys work except for the P, R, V, T, [, and Space keys. External USB keyboards work flawlessly. I bought another new keyboard and carefully replaced it, but the problem persists. After this, I tried updating the BIOS to no effect.

Is anyone familiar with this, and know how to fix the problem?

Answer:Satellite C655 - new keyboard doesn't work properly


I guess this issue did not appear in the past before the soft drink has been spilled on the keyboard. Right?

This means that this fluid is the reason for the keyboard problem.
I guess, both new keyboards are OK.

In such case the problem can be the motherboard or you used both keyboards which are not fully compatible. But I guess this isn?t really a problem.

Possibly you motherboard is affected?. :( but this is just an suggestion

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Hello, i have been having problems with my cd drive, it wont read anything in windows, but it will read my system restore CD in DOS and restores my whole system. I called a person at the help desk and he said to try and restore the system and see what that does and it still hasnt made a diffrence, please help!!!!

Answer:Satellite 1100 - CD Drive doesn`t work properly


I think your Helpdesk staff had run the Win XP System Restore to restore the OS! If this doesn't work, you can try to reinstall the DVD/CD standard driver at the Device Manager!

If this doesn't solve the problem I think a full system recovery should be done! Then it will work!


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When I turn on the computer about twenty minutes is quiet. Than fan starts like a hurricane, slows down and stops. It lasts few seconds. The fan works in this way regularly with one minute intervals.
Is there any possibility to switch the fan on continuous work in slow motion?

Answer:Satellite L20-182: fan doesn't work properly - one minute intervals


If you go to toshiba power saver you should be able to turn your up or down. Once you open this program from control panel, you have the option to change how much your processor runs as well as how much your cooling modules work. Turning either one down will make the fan not come on as much. Then you might want to try and use a vacuum cleaner to suck the air intake grills to clean any dust that could be clogging it up. Dust can make the fan run more because the lack of cool, fresh air entering the system to cool the cpu. Hope this helps.

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the last month my dvd-burner works very bad.

I have tryed differnt kinds of media (platinum/sony dvd+r) but everytime it went wrong in the last part of the dvd.

Sometimes he finished a dvd but in a stand-alone player it will shock.

Maybe new firmware will work but i can't find it I have now a Ts-Lo802a with t035 firmware.

Answer:Satellite P200-1ay - DVD burning doesn't work properly


You should take a TDK-R DVD.
I mad a goo experience with this kind of DVD disk.

I had a similar issue. My burned DVDs didn?t work in one of my DVD players.
One player could read it but the other didn?t.

I tested the DVD-R from TDK and it worked on both players

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i currently own a Toshiba Satellite L755-1ED and sound is not working as it should for some weeks ago. When i try to play an audio file or a video, offline or online, sound works well for the first minutes and then suddenly disappears. I use Windows 7, and when that happens, sound is still being recognized for the system as you can see it in the volume control, but any sound comes from the speakers. However:
- If i pause the video and replay it in like 30 seconds, sound usually comes back. Also if i go to Sound Settings in +Hardware and Sound+ in the +Panel Control+, and then try to check if it works, it usually does after the first or the second attempt.
- If i use a headset sound always works perfectly.

I've already installed the last updates of my sound card and i don't know where the problem might be. Some help would be welcomed.
Thanks a lot and sorry for my English (it's not my native language).

Message was edited by: BleuHiver

Answer:Satellite L755-1ED - Sound doesn't work properly

> If i use a headset sound always works perfectly.
That?s very interesting. Speakers port has small switch inside that helps notebook to ?recognize? that headphones are connected and when you connect headphones internal speakers will be disabled and sound comes through speakers only.

On some machines it is possible to switch between internal and external speakers manually

When you open control panel is there ?Realter HD audio manager? available or maybe ?Smart audio??

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Hi there,
I have a Toshiba Notebook Satellite 5200-902. When I registered it it tells me that it is 5200-802. My problem is that my DVD-RAM which is Masthista UJ-810 used to work fine and everything but a couple of days back it stopped opening virtually any data or music CD.

It doesn't recognize that anything is in it. When I double click on the drive icon it tells me that there is an "I/O device error". The funny thing is that sometimes it may open the CD sometimes it doesn't. I tried to find an update for the driver which I didn't manage to so I reinstalled the driver and it didn't help. The device manager is telling me that the device is working fine.

I would also like to enquire about the posiibilities of updating the graphics card in the laptop "GeForce GO5600 FX" to another card with a memory of 128 or 256 MB and if the model is designed for updating the Virtual memory from 512 to 1GB RAM.
Thanks in advance for your reply.



Answer:Satellite 5200-902: DVV drive doesn’t work properly


the difference between the 802 and 902 model is only the HDD size and the CPU speed.
802: 60GB, 2.2GHz
902: 80GB, 2.4GHz
I don't know why it is not registered correctly, but I think that's not so important.

About your DVD drive I think the error message indicates a hardware fault. Should be checked by service.

Upgrading the graphics card is as far as I know not possible for notebooks.

But you can upgrade your system memory up to 1GB with two 512MB modules(DDR RAM).


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After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!

It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.

So I uninstalled it and reinstalled it and it didn't help at all!

Has somebody an idea?

Answer:Webcam on Satellite A300-1MX doesn't work properly


Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+

But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes?. Then try to reinstall the webcam software once again.

You should also check the device manager. Here in device manager the webcam should be recognized as a USB device? if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue?

As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

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I bought Toshiba P100-465 last month and found out that if you press its any key (specially spacebar or enter)from the top-right corner, it doesnt work.
I never saw such problem anywhere in any laptops. Please confirm me if this is the case with all or should I get my keyboard replaced.

Answer:Keyboard doesn't work properly on Satellite P100-465

If some buttons don?t work mostly the whole keyboard must be replaced!
The P100-465 seems to be a new notebook and the warranty should be definitely valid.
Why you waste the time and don?t contact the authorized service provider in your country for a keyboard replacement??
Everything should be done for free!

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About a month ago I spilt pepsi on my laptop and had it sent for repair. I got it back today and it had a new keyboard installed, among other things. But, the new keyboard is not functioning correctly.

A bunch of the keys type nearby letters instead. E.g typing "a" gives "aq1", "b" gives "bgt". It seems to type the letters vertically above. Some work fine.

Is the new keyboard faulty, or does it need calibrated or something? My laptop model is L500-19X.

Answer:New keyboard on Satellite L500-19X doesn't work properly

My advice: don?t waste your time on forum expecting some help. How to give you proper answer to your questions?
I have only one answer to your question: no, keyboard doesn?t need to be calibrated.
Contact service provider as soon as possible and ask for help.

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The issue is that also if i set on disable the option of hard drive stand by, after 2 minutes the hdd stops working until i do something like change page or use some program. Is it a bug of Toshiba's utility?

Answer:Satellite M70 power saver doesn't work properly


Sorry but your comment is a little bit confuse.
You can set the HDD power OFF to different steps.
This function reduces the power consumption of your PC by stopping the hard disk rotation, provided that data is NOT read from or written onto the hard drive

You can also use the stand by mode. This function must be enabled and the time must be set. The notebook goes into stand by mode if you don't use the notebook several minutes or hours. It depends on the time setting.

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I have the problem with my new Toshiba Satellite A500-132.
After one week of using, right speaker has started be more silent than left, I often hear crack, sometimes right speaker dosn't play anthing (only silence).
Did you have same problem with your Satellite A500?

I would send laptop to service for fixing this issiue.

Answer:Right speaker doesn't work properly on Satellite A500-132

You are right. Contact nearest Toshiba authorized service provider and let them check your notebook and speakers functionality.
If there is some hardware problem warranty will cover repair costs.

Since last week I have Satellite A500-11G and everything works well. No problems at all.

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I opened some time ago following thread:

I installed the driver. It worked for some time.

After a few restarts - the same error is back.

No scrolling (no matter with 1 or 2 fingers), or other special functions of the pad were more possible. :(

Can someone tell me why the problem occurs? And why again and again if I did it once fixed?
What can I do to ensure that the problem is solved for every time?

I hope, you can help me.. ;) Thanks!!

Kind Regards,

Answer:Touchpad doesn't work properly on Satellite A500


The touchpad special functions can be configured in the control panel -> mouse -> device settings -> settings button
There you can enable and disable all possible touchpad features like scrolling, tapping, etc?
Of course the touchpad driver has to be installed properly.

I don?t know why this happened again, but in most cases different updates (Microsoft updates) or other preinstalled software could cause this?

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Hi, very new to wireless laptop usage. bought a m500. trying to go thru manual is very tiring as cannot distinguish areas. having constant problem with:

using sattelite. walk away for a moment and screen goes black. learnt this is hibernation. should come back by simply touching touch pad or moving mouse. this does not happen. all freezes and have to force shut down. have done this a million times in the past two weeks. contacted supplier as touch pad would not work at all, advise to download drivers but found out simply disabled touchpad in error with button below space bar and "fn and f9" together ables it again. please advise if you can.

toshiba was also contacted and they tried to tell me to do a back up and reset to factory settings as a software issue could be doing this. the only thing we have on this is itunes. all else is standard folders and applications.

also,have never done a back up b4. how long does this take and can you use sattelite whilst backing up.?

Answer:Satellite M500 - Doesn't work properly and need general help

Hi chucky,

To be honest your posting is not easy to understand and one information I miss like your operating system.

Theoretically it could be a software problem, maybe a virus or something else so it doesn?t make a difference how many programs you have installed.

Satellite M500 doesn?t seems to be a European model so I don?t know how HDD recovery works exactly but let me give you a word of advice: Just take your Toshiba recovery disk. This disk contains an image for factory settings and with these settings everything should work properly.

In my opinion if you get the advice for restoring factory settings from Toshiba ASP, you should do this! ;)

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My TouchPad doesn't work properly, it stops working after some seconds after the start. Can anybody help me?

Answer:Satellite L50D-B - TouchPad doesn't work properly

To be honest it is not easy to help with such problems.
What happen exactly? Is touchpad completely off? I mean is there any kind of reaction?

Have you tried to enable/disable it again using F5 button?

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Hi all,

I have commited the mistake of flashing my Satellite A200-22C (PSAE6E ) old bios to the new 2.60 version.

Since I've done that, the keyboard doesn't work on the bios screen, so I'm unable to manage anything in the BIOS.

When Windows Vista 32b begins the first time, the keyboard doesn't work. If I close the session and then I begin it again, it works properly.

The touchpad is lost and I have to use a USB mouse. Is not a driver problem cause all drivers are updated and working properly.

The question is: ?Why Toshiba doesn't let users download old version of BIOSes? ?Where or who I must contact for get the original BIOS? ?Why the flashing utility make a backup of the OLD BIOS and then doesn't give you the option of recovering it?

Please, help me to recover the original BIOS in order to recover my touchpad and my keyboard because I can?t find any mail or anything to contact with tech support in this web.


Answer:BIOS 2.60 doesn't work properly on Satellite A200-22C

Which version was old BIOS?

By the way: you can contact Toshiba service. They have access to BIOS archive and they can provide you old BIOS version.

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When the power button is pushed the power and wireless lights come on, the fan whirs for a moment then nothing more happens. If I take out the battery and leave it for 30 mins then it boots fine when the power button is pushed. Currently away from home, but have internet access.

Running Windows 7.

Any and all suggestions welcomed!

Answer:Satellite T110-107 - Reboot doesn't work properly

Hi buddy,

Since when do you notice this problem and have you changed something on hardware configuration?

It?s hard to say why it happens but fact is it must be a hardware issue? Have you installed newest BIOS version for Satellite T110? You can download it on official Toshiba website: > Support & Downloads > Download Drivers

But before you start the update, close all running programs (also AntiVirus and Firewall).

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In my Satellite U940-108 I open Tempro but if I click anywhere windows show me a screen TEMPRO don?t work and have to be close

Answer:Satellite U940-108 - Tempro doesn't work properly

Do you use original preinstalled OS version?
I ask this because I have U940 too and Tempro works perfectly.

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I have one problem with my Satellite P100-222 notebook. Seconds do not vary. Even if you come in BIOS time is at a stop (though seconds should go). I had to install the special program for time synchronisation: ( it is terribly inconvenient.

Can someone help to solve this problem? I think that the battery (BIOS) can be responsible for it.
#I don't know how to change it.

Forgive for my English. I use the translator.

Answer:Clock synchronisation doesn’t work properly on Satellite P100-222

Help me pls)

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My C660-A046 version PSC1SV have a numpad problem: Miss behave

by numpad when type:
1 it's type 16
2 it's type 2+
3 it's type /3
4 it's type 49
5 it's type 5-
6 it's type 16
7 it's type 7*
8 it's type 8.
9 it's type 49

I tried to download bios but no bios in driver section for PSC1SV ... how to fix it ??

NB: sorry for bad English

Answer:Re: Satellite C660-A046 - numpad doesn’t work properly

I?m afraid you will not be able to fix it. My advice for you is to contact nearest Toshiba service provider and ask for help. In my opinion keyboard must be replaced.

How old is your notebook? Is warranty still valid?

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I just recently purchased the Belkin PCMCIA USB card FSU222 card to upgrade my 1900-303 to USB 2.0, as I have an external USB 2.0 DVD/RW drive. I am running XP pro SP2, I plugged in the card and install it without any errors, and when I plug in the Dvd/Rw drive, it installs without any problems.

The DVD burner reads DVDs with no problem and very fast, but when I insert a blank DVD to record, the drive reacts really slow. I let it sit there for 150 min and no progress and my pc freezes. With my web cam plugged in to the card, it?s even worst! It freezes my pc immediately! I downloaded the most recent driver from the Belkin website but problem is still not resolved.

I read in other forums, people with same problem as me! Is anyone with problems here? Is there a more compatible card to upgrade my pc?

Many thanks

Answer:PCMCIA USB card doesn’t work properly with Satellite 1900-303


It is really not easy to say what the problem is but I assume that there is some problem with PCI-Cardbus. In my opinion ypou can try to make a BIOS update or even try to check if chip set utility update is available for your unit.

One guy at other forum recommends using a small tool called ?chipinfodemo1.1.5?. This tool allows cardbus identification and you can try to reinstall the cardbus controller driver.

Sorry but I have no other idea.

Good luck!

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Hello Friends,

I set up WXP on C660, no '?' marks in DM, but when close LCD the notebook makes screen black but still
running. Then I cannot return it from this sleep mode. Only when I press power button for a long time it turned off.

Please help me to have correct sleep mode.

Answer:Satellite C660 and WXP - Sleep mode doesn't work properly

>...but when close LCD the notebook...
With other words you use standard Windows settings for stand-by mode, right?

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Hi professionals and Toshiba fans,

I have a problem with CTRL button. Pressing of this button results in activation of the function CAPS Lock and the functions CTRL-C, CTRL-V, CTRL-F etc. can not be processed respectively. It happened after my son's playing some computer games. I will really appreciate any advice.

Thank in advance

Answer:Satellite Pro M30: CTRL button on keyboard doesn’t work properly


Try to connect an external keyboard. If the problem stills the same, so it is not the hardware malfunction.


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I bought a L500 six months ago and now it's almost useless. Trying to operate it by starting it normaly is impossible, taking more than 40 minutes just to start up. Getting any program running or any window open takes many minutes more, if at all.

I have tried restoring the computer to a previous date but it only goes back to two weeks ago and is still facing the same problems. I have checked for bad sectors and not found any. I have also tried doing a CHKDSK but it eventually freezes after a couple of hours during stage 4 of 5, in the following file:
Users\DANIEL~1\AppData\Local\MICROS~1\Windows\TEMP OR~1\Content.IE5\FIA7RO0V\combo[1]

I can operate the computer in Safe Mode most of the times, but when moving information it tends to freeze or slow down a lot. I have been backing up my information and many times it freezes during the process.

I have been using Microsoft Security Essentials but it has been deactivated. I can?t get it back on, although I have been constantly using USBs changing information between computers and no virus have been detected in the my other computer.

I do remember that one of the things that first started working strangely were WMP and VLC, as movies saved on the disk and some music albums would start freezing up after 5 minutes of being played, then playing again for a while and freezing later again.

What do you think the problem is? Is it likewise this will be a problem covered by the warranty?

Please let me know w... Read more

Answer:Satellite L500 doesn't work properly even on Safe Mode

Hi buddy,

> Is it likewise this will be a problem covered by the warranty?
It?s only covered by warranty if it?s a hardware malfunction but if it?s just a software or driver issue it?s no warranty and you have to pay for service.

Anyway, it?s hard to say what the problem is but theoretically it could be software related only and even in safe mode you have several issues I would try reinstall Windows from Toshiba recovery disk. This can restore the original factory settings (out of box settings) and with these settings everything should work properly. Then you can make sure it?s no software or driver problem because the recovery image is pretested by Toshiba.

If you still have problems after recovery installation contact an ASP!

3 more replies
Relevance 79.54%

The Lights is working but keys is not.
What can i do?
I have windows vista 32 bit.

Answer:Satellite A300-24z - VAP - buttons illumination doesn't work properly

What you can try is to reinstall Value Added Package. This package contains Toshiba Button Support utility.
Remove preinstalled VAP, restart the notebook, install latest version from Toshiba download page, restart notebook again and test buttons functionality.

8 more replies
Relevance 79.54%

Hi all,
I just bought a Satellite M40 laptop which purpose will be to be used as a mobile audio system.
For that, USB audio devices are a great solution.

Unfortunately, although it was working properly while recording (sound is perfect with all USB Audio compliant devices I could test), there's an issue in Playback as I got lots of clicks and pops.

After lots of tryings and google searches, I fixed the problem by switching from ACPI computer to Standard PC mode.
That's a workaround.

But this way, I don't know anymore what's my battery status, and my laptop do not shutdown automatically.
In fact, my laptop is no more managed as a laptop :(

I suspect a very serious issue in one of the Toshiba components management. Especially, I would not surprised to be told that power management leads to some regular short system freeze, and thus the 10ms USB audio buffers fall into underrun.

This would not bother me so much if I was not part of the technical support team of a company that is also launching some new USB audio products that will fail to work properly with laptops.

My question is :
Is there any driver / bios update that gets rid of this issue ?
If someone from the Toshiba technical support wants to handle this issue directly with me, I would be pleased to help him, as I'm concerned professionnaly and personnaly.

Thanks in advance.

[Edited by: admin]

Answer:Satellite M40: USB Audio doesn't work properly in ACPI mode


I don?t know which USB audio device you use but the most USB audio devices cannot use the USB power supply. These devices need an external A.C power supply and mostly this external power supplies are delivered with the USB audio device.

Furthermore I have read on some websites that sometimes the pops occurs because of un-synchronistic of different buffer modules or/and parallel usage of some applications.

The changing from ACPI computer to Standard PC mode is one of many solutions and proposals
You can check for some Microsoft fixes. Check if all Microsoft updates are installed.
Also change the performance options in the system options to ?Adjust for best performance?.
Disable the Windows messenger.
The Virtual memory should be set to custom size and Initial size and max size should has the same value (ie. 512/512)
In the system.ini the ?vcache? should has also the same value: MinFileCache=16384, MaxFileCache=16384
Disable the additionally devices like scanner, printer.

Like you see such issues could occur on all computers (desktop and notebooks) and it?s not a Toshiba problem. You should also contact the manufacturers of the external audio device for support and detailed informations.

Good luck

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Hi there,

My sound drivers do not work properly on Windows XP SP3. I have five speakers in my Satellite X200-252 notebook but only two are detected by the OS. When running on Windows VIsta there are no problems.

I downloaded XP sound drivers from the Toshiba website so they should be up-to-date.

If you know how to solve this problem, I would be grateful for any advice.

Answer:Satellite X200-252: sound driver doesn't work properly on Win XP SP3

Man you want install ok your sound while u use sp3 from beginning.
Install XpSp2 , then install kb888111 , and the drivers for your high definition audio !
It worked perfect for me !
I had the same problem.
good luck.

1 more replies
Relevance 79.54%

When I shut the lid on my laptop it indicaes that is in sleep mode by blinking the green light but when I lift the lid up, it says that windows were not shut down properly.

I have checked all the settings and they seem ok. What could it be?

Answer:Satellite Pro L300 - Sleep mode doesn't work properly

Hi Lop,

What settings did you check exactly and which OS you are using?

I have Satellite L300 and Windows XP. I?m using TOSHIBA Power Saver and there I can set what happens if I close the lid, press the power button, etc.
Check this!!

Furthermore on XP make sure that TOSHIBA Power Saver Profile is chosen in Windows power options.

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I had use my notebook Toshiba Satellite model 1800-911 for about 3+ years and it's great and i don't had some problems. But now after installing Windows XP Professional SP2 I have one big problem. When I set to stand by mode the notebook it's going to standby mode and it's great. But the problem is when I like to go on with my work from standby mode the HDD on the notebook is activated but the display is still black and I must to reboot the system. I can't use my PC and all of my work is out... Please help

Best regards,
Nikola Todorovski
[email protected]

Answer:Satellite 1800-911: Standby mode doesn't work properly

Hello Nikola

I assume that the Windows XP SP2 update is responsible for this issue.
Well, in this case you should update the Power Saver Utility.
This you can try on the Toshiba website.

Maybe it?s also important to upgrade the BIOS.
Please check if your unit has the newest BIOS version.
Here you can find the BIOS.
If you decide to update the BIOS please check the update procedure on this unit.

Good luck


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Relevance 79.54%


I have used my Fast Track USB on new Toshiba Satellite L40 and I never had problems with it. I could set low latency and I did few songs with it.

Yesterday I bought another notebook, thinking of home recording studio. It's used Toshiba Satellite Pro L20. It doesn't work properly with my interface. When I listen music on Winamp or do anything on Fruity Loops I hear loud clicks, pops, noises. They introduce samples, or they appear during playback or after a sample is stopped.

I noticed, drivers for Satellite Pro L20 are a problem. Its not supported by Toshiba anymore?! The only drivers for chipset are very old and you can download em only from Toshiba website. The chipset is ATI Xpress 200M. Its drivers are with graphic card. Recently I noticed you can download "ATI Catalyst Legacy Display Driver for Windows XP - Motherboard/IGP Drivers 9.11" and CRACK IT to make it possible to install on mobile unit such as L20. Yep its funny but its impossible to do otherwise!

things I have tried and they still not help:
# drivers replacement, original were released in 2004. I installed recent version.
# driver settings, low latency, high latency
# asio and different settings
# pluging the interface to another usb socket.
# trying what happens when I use battery and when I use adapter
# updated bios
# turned off onboard units such as wifi card, sound card
# checked IRQ list

pops still appear.

my config:

Toshiba Satellite Pro L20
Win XP Home SP3
... Read more

Answer:Satellite Pro L20 doesn't work properly with USB Fast Track audio i.f.

At first I am wondering you use old L20 notebook now. You don't have L40 anymore?

You must understand that Satellite Pro L20 is pretty old notebook model and also not the best choice for such operations. This notebook is probably designed for simplest everyday operations like internet, mails, office, a little bit multimedia and that?s all.

I don't want to say this oldie should not work with your external device but you will be lucky if someone has the same external device and the same notebook model and write about own experiences.

Do you use ?factory settings? or you have installed own operating system?

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Relevance 79.54%

Sorry about my English.

I have notebook Satellite A300-24z, Model number PSAG8E and Vista 32 bit.

I try to setup this driver and keys up the numbers are not having light.
I try to do this 3 times and still is not working.
Can somebody help me?

Answer:Satellite A300-24z - VAP - buttons illumination doesn't work properly

VAP is not driver but package that includes 7 different tools and utilities. One of them is buttons control and when the VAP is installed it should works properly.
Is your notebook delivered with preinstalled Vista or you try to install it on your own?

I mean if notebook was delivered with preinstalled Vista everything should be OK. have you done anything that can ?disable? this option?

4 more replies
Relevance 79.54%

After upgrading my Satellite P55-A5300 to BIOS 1.6 the function key 11 no longer turns sound on and off.
Instead F11 now removes the the top lines of my browser making more area to view the text window.
If you hit F11 again it returns the normal browser size window. Useful but not what I want.

Also after the upgrade my fonts in quicken changed slightly to be softer. I am on windows 8.1 which works fine.

Anyone know how to change the function key settings?

Answer:Satellite P55-A5300 - after BIOS 1.6 upgrade F11 doesn't work properly

At the beginning just one question: have you noticed the same problem if you change ?Function keys mode??
Try to change it to ?Standard F1-F12? mode and test how it reacts again?

2 more replies
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Hi Toshiba team,

Recently bought a new notebook.
However the microphone or sound driver (connexant pebble high definition ) doesn't work properly when using skype. Also read about this matter in various forums such as the skype forum.
People encountered similar problems such as:

We can usually talk for a bit longer than 20 seconds, however the call will drop at a random time between 1 and 15 minutes. The strange part is that sometimes the quality of the call is good, but more than often my friend can only hear *half of what I am saying* while I usually do not have a problem hearing what has been said. The video will work so my friend can see me talking but can simply not really hear what I am saying.
Before the drop the call will usually freeze for a couple of seconds and then skype sometimes crashes. We have tried talking together without the video, however the problem remains.

I also found a suggestion by the toshiba service, just to simply increase the volume under control panel etc, but it doesn't work either..

Can you please help me on this one?
Cannot use skype at all as it just to annoying for everyone I talk to.. Quality is just to poor!!

Many many thanks

+Message was edited: link has been removed - not allowed+

Answer:Satellite P500-127: microphone or sound doesn't work properly using skype


I?m Skype user too and to be honest? everything is working properly!
I can use my internal webcam as well!
But I?m using the Win XP with Skype?

I assume you are using Win 7 and Skype?

To be honest, I doubt it?s Toshiba notebook issue?
If it would be a notebook (sound driver) issue then you would notice the same problems recording and creating audio files... but I doubt this will happen...

Therefore it must be an software issue? possibly an combination of Skype, Win 7 and Conexant driver?
Who knows?

But as I said above? my Skype is running fine with Win XP!

2 more replies
Relevance 78.31%

I have installed Windows 7 Pro on my Satellite P300 and when ever I try to use the mute button etc it starts the button setting assignment program but no options are available to select.

Has anyone come across this and a fix?

Answer:Satellite P300 - Quick launch buttons doesn't work properly

Hey Jones,

Can you please tell us what version of Windows 7 you have exactly? I mean the 32bit or 64bit version and did you download the Value Added Package especially for Windows 7? The Toshiba website shows also different P300 models, what model number you have?

Have you already tried to assign the different functions to the button? For example there is a mute.exe file as far as I know in Toshiba folder that must be assigned to the mute button. Check this!!

Maybe reinstalling the VAP could also be useful.

8 more replies
Relevance 78.31%

I have the following problem with my Satellite M40X-112

After an update with Windows XP SP2 I lost the possibility to use the 1280x800 screen. There is only an 1024x768 monitor identified by the display driver. The effect is that I now get the screen displayed as an 1024 x 768 screen leaving the bottom 32 lines with random data and the right half black with one random line of the 1024 x 768 screen .

I refreshed the display driver with the recovery cd with no effect. After that I took the newest driver from Intel, but there was again no effect!!

Now I ask myself, if there two possible failure reasons:
1. a hardware defect or
2. is there a special display driver installed on the Toshiba that is not included on the recovery cd?

One additional hint: I tested also the bios stretch function, also with no result.

Can anyone help, please?

Answer:Satellite M40X: after SP2 update the widescreen display doesn’t work properly

To see if ,as you say, the problem is due to SP2, uninstall it. :-)
But I can hardly think that's the reason because so far I've never heard of SP2 causing display malfunctionality!!! Indeed, SP2, being an update, it should not cause problems.

In the recovery CD there are all the driver your notebook needs....

One question: where did you get SP2? From the original Cd or elsewhere?

Message was edited by: photonics

3 more replies
Relevance 77.49%


I have installed the tool from MS MSKLC 1.4. on Toshiba Satellite L300, and Vista32. This tool is for generating an own Keyboard Layout.

I wanted to implement Gujarati Signs for a friend. For this, we put signs/letters on three "levels" in this keyboard layout:

1. Standart like "a,b"
2. Shift like "A,B"
3. Altgr + key

The first two levels with letters are running fine, but the last one not.

We tested it in Open Office 3.1 and MS Works Words. Both programms do not accept Altgr + letter-key.
Open Office has no special functions for altgr+keys.

In an editor, which comes along with MSKLC 1.4., also the 3rd level works fine. NO problems here!

How can this happend? What do I have to do?


MSKLC 1.4. is available:

Answer:Satellite L300 - Keyboard layout creator MSKLC1.4 doesn't work properly


What do I do, to enable all 3 states to work on the UK-Toshiba and on all editors?

The Toshiba Laptop Satellite L300, inclusive of Vista32 Home Premium were bought in the UK!

The MS MSKLC 1.4. Keyboard Layout Creator was installed to create a Gujarati (Indic) Keyboard.
This was downloaded from the official MS pages. (US?)

I implemented the Gujarati Letters on three "shift states" of the keyboard layout.

altgr (alt+ctrl)

The first two states work well on the UK-Toshiba laptop.

The 3rd state (alt+ctrl) does not display Gujarati Letters, - it displays Latin Letters instead.

An external keyboard behaved in the same way, as described above.

On a German-Toshiba A50 laptop with XP,

ALL THREE states display Gujarati letters.

An external keyboard ALSO displays Gujarati letters in ALL THREE states.

On the UK-Toshiba, the inbuilt MSKLC Editor displays Gujarati letters in ALL THREE states.

On other editors, the first two states work, the third (alt+ctrl) does not work.

Please, what do I do, to enable all 3 states to work on the UK-Toshiba and on all editors?

With kind regards,

7 more replies
Relevance 71.75%

I have no idea what my sister and her friends were doing on the comp for a couple of days that i decided not to use it, but now:

- a few programs take forever to load or don't load at all, but they do show up under the processes tab in the task manager
- after pressing Ctrl Alt Del, the task manager icon appears in the system tray, but the thing only shows up a minute later
- my system recovery is "not able to protect my computer," and restarting does nothing
- actually, when restarting or shutting down Windows, it stops at where it only shows my desktop background and cursor [which is still able to move] and nothing else after that, so i have to hold the power button and force it to shut off
- when I right click the desktop and click on "Properties..." [or something similar to this action] it doesn't show up at all, and whenever I try to open any application after that, they don't even load at all either

Things i've tried to get rid of these problems:
- Virus scan with avast!, a couple viruses found and fixed, but nothing changed.
- disk clean up, nothing changed
- registry clean, nothing changed
- CURRENTLY defragging my C drive, hope something changes..

Anyone know what the heck's going on!?
Anyone got any suggestions on what to do next?
Anything helps and would be greatly appreciated!

Answer:Apps not starting properly, sys. recov. doesn't work, can't shut down properly, etc..

no replies yet?

anyway, just stopped by to say that when shutting down, it takes forever to get to the "Saving your settings..." screen, and that's where I decided that it stops and nothing else after that.
Defragged my C drive, still no results besides the computer feeling a bit smoother-running o_o

1 more replies
Relevance 67.24%


My Sat Pro 6100 has just been away for the usual motherboard and power board replacement with Toshiba, but now I have a strange keyboard problem.

When I turn it on, all the keys work. After a few minutes, '3' doesn't work, then 'r' fails, then '5','7','8','9','0' stop working. At this stage I can feel something getting very hot under the middle of the keyboard. A reboot and no keys work. Another reboot with an external PS2 keyboard, and the internal keyboard is still faulty (some keys work, others don't) but the external one works correctly.

Now if the pc didn't get so hot under the middle of the internal keyboard, then I would conclude that the keyboard was faulty, but for it to fail slowly and sequentially like this, and it fails the same way every day (Since the Toshiba rebuild!).

Maybe, internal keyboard controller overheating?
Does anyone know what this might be? :-(


Answer:Keyboard on Sat Pro 6100 doesn't work properly after remedial work

Right under the keyboard of your pro 6100 is the VGA graphics controller (the keyboard cable plugs into the same card). It is normal that this part becomes warm during usage.

It's strange that your problem appears after a while and not right away.

It might be just an improper reseating of the keyboard cable (it's a thin layer like a photo film-negative) that easily pops out, but... it can be something more serious, too. (Especially since you had the upgrade done where hardware had to be changed)

I would consult the service center once again and ask for instructions how to deal with this. Don't ignore it (by using an external keyboard instead of the malfunctioning internal) as it might end up into something more serious soon...



P.S. Please keep us updated on your steps

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Well I only noticed this now, when I tried burning the Windows 10 ISO on a DVD. The setup doesn't work, it returns an error. I also tried using Alcohol 120% to burn the image but it also fails with an error. I had a rewritable DVD lying around so I put it on my laptop, tried erasing it but that also fails.

Basically the only thing I can do with the laptops DVD-Rom/burner is reading CDs/DVDs and nothing else. This didn't happen before? I'm really bummed, as I don't know what could be causing this issue. Any help is greatly appreciated!

More replies
Relevance 64.78%

Well I only noticed this now, when I tried burning the Windows 10 ISO on a DVD. The setup doesn't work, it returns an error. I also tried using Alcohol 120% to burn the image but it also fails with an error. I had a rewritable DVD lying around so I put it on my laptop, tried erasing it but that also fails.

Basically the only thing I can do with the laptops DVD-Rom/burner is reading CDs/DVDs and nothing else. This didn't happen before? I'm really bummed, as I don't know what could be causing this issue. Any help is greatly appreciated!

More replies
Relevance 64.37%

The microphone is detected, already enabled, but no sound detected.
The microphone doesn't have a problem, because it works on other computer which are using XP.

I've done troubleshooting, but it couldn't find what the problem is.
Please help..

Answer:Microphone doesn't work properly

Please post the exact HP model number.

Do you have the correct sound driver? If you only have the generic, basic function Windows installed High Definition Audio Codec, that is not the correct driver.

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It's my dad's computer hibernation not my dad himself although I would love that! If my dad's computer "restarts" after I used the hibernation way to shutdown his PC I always get the welcome screen.Why?I don't want it.How can I prevent the computer from doing this?I know I have a lot of questions sorry for that.Computer info:Windows XP professional SP2256MB RAM1.5GHz mono core processor.Thanks in advance Jonas.

Answer:My dad's hibernation doesn't work properly! Why? ???

Is your Dad going to be pleased your trying to make adjustents on his computer?

4 more replies
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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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I purchased a Satellite A60-772 in September of last year. Its SD-R6112 DVD-RW drive worked fine up until March 2005 sometime; though, I only used it to burn CD-R's and CD-RW's. Then around March, I used it maybe twice to burn onto DVD-RW's, using the RecordNow! software provided.

There were no problems -then-, but soon afterwards the drive refused to even detect CD-RW's and DVD-RW's. I can now only use CD-R's with it (haven't checked with DVD-R's). Since then, I've uninstalled and reinstalled it several times, and even reinstalled the OS once (i.e. Windows XP Home). I also updated the BIOS about a month ago. Still nothing.

Has -anyone- had a similar problem? And if so, do you have any idea how to resolve this?

Answer:Sat A60-772: SD-R6112 DVD-RW doesn't work properly


In my opinion the first thing that you can do is to check if the problem occurs with medias from different manufacturers. It is well known that some cheaper or unknown medias can not be readable.

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after a dramatical crash of hdd I have to change with another .

I used restore system dowloaded in a usb key and everthing worked prperly except fn key that doesn't open menu with grey keys .

in eg. I can't turn-off wi-fi device . someone can help me?

thanks a lot for now .

P.S. I apologize for my poor english so that I'm asking if is possible respond esily or better in italian .

Answer:Function key doesn't work properly

May I ask you what notebook model do you have and what Windows system is currently preinstalled?

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Hi there
For a lot of people the ability to mount ISO's natively on a REAL (not a Virtual) Machine was a great addition to the basic functionality of Windows.

This worked really well on the preview edition of W8 (the one with the sideways fish at longon) but doesn't work properly on a few computers I've seen.

(This is also AFTER a brand new install -- so it's nothing to do with any user installed drivers / components).

It also only happens on machines that have an INTERNAL DVD drive too -- it doesn't happen on my Netbook for example which doesn't have a DVD drive - even when an external USB one is attached.

You get the message "XXXX couldn't be mounted" or "Error in mounting XXX" -- can't remember the actual error as I'm typing this on an Android smart phone -- having a delicious Breakfast in a nice old fashioned "Greasy Spoon" place --before it gets replaced by those odious trendy "Trattoria" or whatever.

The Iso does actually get mounted by windows explorer on to a "Virtual DVD device" correctly and can be "ejected" when you've finished with it but the error message that appears every time is very annoying even if it can be safely ignored.

I REALLY LIKE this feature - also great when you'v extracted say two or 3 DVD ISO's to a usb stick --then mounting the DVD ISO's and playing the movies.


Answer:One of the most useful features in W8 doesn't work properly in CP

You should post this in one of the Window 8 forums: Windows 8 Forums

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I have just bought a Qosmio F20-137 and when I set up the (DVB-T) TV Tuner I had no problems. However when I try to watch TV on Media Center it frequently stutters and loses its signal (about once every 2/3 minutes). I've tried a couple of different (DVB-T) ready aerials but the problem persists.

I thought this was due to the Freeview signal not being strong enough. However I recently bought a ?45 Freecom (DVB-T) usb for my desktop and this rarely if ever stutters or loses its signal. The USB device doesn't work on the Qosmio so I couldn't try it on that.

Does this indicate that there may be something wrong with my Laptop? Or can anyone suggest a possible solution to the problem?


[Edited by: admin on 26-Nov-05 08:32]

Answer:F20-137: TV Tuner doesn't work properly on MCE


Well, it?s a strange issue.
Did you try to watch TV via Qosmio player?
In my opinion you should check if this issue occurs with the Qosmio player.
Please check it.


3 more replies
Relevance 64.37%

My friend thought he'd do me the favor of setting up my new ideacentre k-450 for me....I ended up using the recovery option...Can not enable Pokki and Lenovo Solution Center toolbars;When I first boot the pc I am taken to Start, but after almost a minute I am switched to the desktop  (properities>navigation>  When I sign in...destop instead of Start    IS   NOT   ticked )Lenovo Support app> tips & tricks can not detect my system - is this normal?  Is there any way to get recovery discs for this pc? TIA,Diane

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I have used a web site, an ils website, to communicate with others. On that site, you click the name, or 'call' button, and it calls the party with netmeeting. I have an intel PC Pro camera, and loaded an update of the intel software for the camera for Windows XP. When I did, it became the default video software, and the site no longer worked as it did. I removed the intel software and now when I hit that 'call' button I get the following pop-up:

"This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
When I hit the ok button, I get another that says: "Internet Explorer cannot open this helper application for callto:ils (etc). The protocol specified in this address is not valid. Make sure the address is correct and try again."

Two questoins...1. Can I create an association as it says? or 2. How can I remove netmeeting from my computer and then download it again? This is a Dell 8400 Pentium 4 with Windows XP Pro, and I don't see anything on the netmeeting website to download to XP.



Answer:Netmeeting doesn't work properly

right click on one of the files ( you may need to hold the shift key or control key at the same time ) to get an openwith menu option


then a box will come up with all the programs
find the dega program in the list
then click always use this program box
software called openexpert

netmeeting download
I have version 3.01 on my XP PC

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Relevance 64.37%

Hi there

When logging on to a service that needs extra logon Information such as supplying password etc IE9 fails.

I'm currently in France and have to use the ORANGE France wifi service.

IE8 gives me an orange logon screen -- works fine

IE9 doesn't present the option -- I just get IE cannot connect etc.

Enc screenshot for IE8


Answer:IE9 from server doesn't work properly

Did you turn off activex filtering for the website by clicking the littke bloe "no" icon?

How about trying opening it in compatibility mode (click the little "broken tag" icon to the right of the address bar.

A lot of sites are broken by default with IE9's standard setings... One of those two options almost always work for me.

2 more replies
Relevance 64.37%

I have a newely built computer, a P5LD2 Asus Motherboard, 2 gigs of Corsair Memory, 3.4 Pentium D Dual-Core Processor. When ever I plug my external hard drives into a USB plug, a message reads as follows: "This USB divce can perform faster if you connect it to a Hi-Speed USB 2.0 port." Now, this motherboad indicates that the USB ports are 2.0 and I have tried all USB ports and get the same error. I have had no such error on my previous computer. Any suggestions? I have also tried to instal USB 2.0 drivers, but with Microsofts Service Pack 2, it indicates that drivers for USB 2.0 do not need to be installed and it doesn't give me the option to install them anyways.

What should I do?

Thank you!

Answer:Solved: USB 2.0 - Doesn't Seem to Work Properly

11 more replies
Relevance 64.37%

Hello! I have a ThinkPad T43 - 2668 - 92G, with Windows XP Professional OS.After the Lenovo System Update upgrade the ThinkVantage Fingerprint software, the fingerprint doesn't work. When execute the ThinkVantage fingerprint software, the internal error (rpnp2: no-svr(00000000fusserver)) will appears on the screen.How can I solve this problem? Best Regards.

KRITI have: ThinkPad T43 - 2668 - 92G

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Hello i have a problem with my keyboard, some keys doesn't work, keys like the letter <i> and some numbers. Could you please help me??  i called the line support but they said to me that the warranty expired but i bougth my laptop on february 2016 using your websde and also when i check that on your websde also said i have 3 more months remainng. Thank you ps. i dont speak englsh well so i am sorry for my bad englsh 

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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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Hi. This problem affects my Windows Vista Home Premium SP2 computer.
Occasionally, when I log on the computer after locking it for a long time, the keyboard acts as if the Windows Key is depressed. (Pressing E opens explorer, R opens the Run dialog, U opens Accessibility Options, etc.)

This is fixed easily by entering the security dialog (Ctrl+Alt+Del). However, once I do this, the Windows Key appears to stop functioning.
Tapping it will not open the start menu (for the record, nor will Ctrl+Esc), and none of its combinations work except Winkey+L to lock.

Can someone explain to me why this happens and how to fix it?

Answer:Windows key doesn't work properly


Try another Keyboard and see if the problem is still there.

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I have an HP Compag dx2200MT, running XP Pro,SP2, comodo firewall, avast. When I use hibernate the system shuts down as it is supposed to, but then starts up again virtually immediately. only after several hours will it shut down properly. Any suggestions of what I could do to fix this problem, I don't really want to have to return my pc and be without it for weeks. Many thanks.

Answer:hibernate doesn't work properly

Are you permanently connected to the internet?If so, the PC will never hibernate because there will always be activity via your internet connection which prevents hibernation. Try disconnecting and see what happens.If this is not the case, I'll watch this thread with interest because I have a similar problem with my Dell laptop.

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I'm about to prepare some OEM computers and have made a simple unattend.xml-file with help from the answering file sample from WAIK, but I can't get it to work properly.

I have copied the file to the root directory of an USB drive and it seemes like the installation program is reading the file (e.g. I don't have to specify an computer name when finalizing the installation) but it's not as automated that I would like it to be. I have to choose wich Windows version to install (basic, HP etc.), the disk partitions listed in the xml-file is not automated (I have to choose wich drive to use for installation), I need to confirm the license agreement, choose date and time options.

What can be wrong? I would like a clean, working autounattend.xml-file that automatically installs and also temporarily activates the administrator account so I can install updates, drivers and such and then seal everything up with sysprep.

Can anyone help me with this?
Here's my autounattend.xml file (I've deleted the OEM info):



Answer:Autounattend.xml doesn't work properly

Hi HITData, welcome to the forums, Have a look at this Windows 7 doesn&#39;t detect autounattend.xml? It may help you

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When I hibernate my computer it just restarts up automatically again coming out of hibernation.

Answer:Hibernation doesn't work properly

Unless it's a laptop, you shouldn't be using hibernation.

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I spilled drink on it, busted. Weird. numbers and. symbol2s appear when I type.

Not paying £29 for new k1eyboard...

How d.o I fix?

btw.. Need Mac Keyboard... thus pricy

Answer:My keyboard doesn't work properly

Try this:

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My Bluetooth keyboard stopped working with just one specific laptop. (acer aspire E5-771G-76QZ)Laptop says it is paired but my keyboard his Bluetooth light lights up when pressing a button (this means it's not connected to anything).so I tried the keyboard on other devices (laptop, desktop, phone) and it works just fine.When trying to delete the keyboard from the paired devices, it "installs" it self when restarting the laptop, I even deleted my Bluetooth drivers and deleted all the files with iobit uninstaller, after restarting my laptop, Bluetooth was installed by it self again and the keyboard was "paired".ps. I can pair my phone or other Bluetooth devices without any problem with this laptop, so it looks like it's a quarrel between the laptop and the Bluetooth keyboard.

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My laptop sometimes has problems to boot.

I open the laptop & it tries to boot, but the 'num lock' and 'caps lock' LED lights (green) stay lit. If the laptop boots properly, the light switch on for a very short time and switch off straight away.

It doesn't always happen, but it often does and it's quite annoying. The fastest way to solve it, is to remove the battery and insert it again (soft reset?) But since that require a screwdriver. But this shouldn't be required to boot my laptop.

How can I solve this?

The only thing I tried so far is resetting the power options to factory settings. That didn't help.

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I have an A10 Satellite and i can't boot up even last known good configuration or safe mode doesnt work and if its booting up it will take a long time but a blue screen appears and says that an error occured and its preventing any harm to the hard disk.
I put in the recovery cd but i didnt get the xp cause it says starting windows 98 but im running an xp pro which i got when i bought the laptop. So if any one out there can help???

Answer:Satellite A10 - doesn't boot up properly


the recovery program that restores your notebook to factory settings works on Windows 98, but it installs an XP image on your hard disc.

If the recovery doesn't help, I think there is a hardware problem on your notebook.


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Hello all, I have problems with starting my Toshiba Satellite L40-14B.
When i press power button i hear how dvdrom spins, HDD doesnt work, power led on and lcd off, no sound signals at all.
Laptop worked fine, and i shutdown windows and next day come that problem and from then i cant startup laptop anymore.

Can someone tell me where is problem and if this problem can be fixed? Thx to all.

Answer:Re: Satellite L40-14B doesn’t start properly

Every problem can be fixed but I am afraid in your case it will not be so easy.
Without exact hardware check nobody can say for sure what the problem can be. Here on this forum we can just speculate what the problem can be.

So I will start with my speculation about described issue.
Last year I had the same problem with my old Satellite. After CPU replacement I was able to start notebook again so my opinion based on problem description is that CPU can be defective.

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hi, on my Toshiba Equium A60 the CD/DVD drive is really funny! It will load and play DVD's fine. Music CD's will work for a few songs and then will start to skip. And Game CD's will either not load at all and say there is no disk in the drive or will load and start to install but then freeze part way thought the installiantion! Please any1 can you help me! I am really stuck and I need this is work!!

Answer:Equium A60 CD/DVD Drive doesn’t work properly

Hi Liam

the way an optical drive reads DVD's and CD's differ. This means that like in your case, the drive can handle one mediatype fine and the other not so fine or not at all. So my guess is that yor drive is defective and you need to get the computer to service.



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i recently bought an external harddrive and whenever i plug it into a USB slot it says

'A High-Speed USB device plugged into a non-high speed USB hub'

i am guessing i need to downlaod a host controller driver but i cant seem to find one ne where ne on have an idea what i can do.

it is a Equium A60

ne info would be appreciated cheers

Answer:Equium A60: USB port doesn`t work properly

Hello SK

I found an interesting article about USB High Speed Technology.
Please take a look on this site:


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I have a Samsung R580 laptop and the trackpad button doesn't work quite right. The button is a single piece button. The right clicking works just fine, but when I try to left click, it doesn't always work. I'll have to press really hard to get it to work. This has only started the last couple of weeks. I know that I probably shouldn't, but I take a thin knife and stick it in the crack surrounding the button and slide it back and forth a few times. This seems to fix the button momentarily, but only for a few seconds. After which, it goes right back to hardly working. I have no idea of what's wrong. I can use a mouse, but it's much more convienient to use the trackpad button. I can also use the trackpad it's self to tap which will do the same thing as clicking the button, but I keep clicking things I don't want to. Any ideas ? I don't know that the keyboard being dirty is causing it, as every other button works perfectly.

Answer:Trackpad Button Doesn't Work Properly

It sounds like you might actually need a trackpad repair or replacement. Are you still under warranty?

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Hello there, In my Lenovo y50-70 laptop, I had a replacement of touchpad and after that new touchpad doesn't work properly, all features don't work. In the new replacement I can't scroll down or up with 2 fingers etc. such features aren't working please find a solution for me.

Anil SheoranOnlyHax

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Hello Community, when I create a deployment Task on iMC PLAT 7.2(E0403P04) with the Deployment Guide and then under Deploy Device Configuration, select the affected Devices and appropiate Template with the Variable ${ipnr} .Exactly an CLI Script with conf tint vlan 4ip address ${ipnr} But when the Task is running, it only fills in(vlan-4)#ip address   Why didnt the Script fill in the Variable ${ipnr} as descripted in the documentation - could someone help me on that issue best regards team-ntk    

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The strand thing that it's working perfectly in AIMP3 , but when I'm playing a movie in classic media player or YT video, only the center and right speakers are working . The others have this weeird , super low delayed sound , barely Noticeable .
This is my motherboard , maybe I've downloaded wrong drivers or something, but I'm pretty sure that before reinstalling my win7, I had this user friendly configuration tweak with sound options . Now it seems to be gone .

Answer:5.1 surround doesn't work properly in all apps .

checked with driver detective =

it says that "high def audio device is out of date"


ive downloaded from the asus website the drivers!!!

deleted, installed again the drivers , and i had this problem in aimp too, but after configuring the audio device to 5.1 it began to work great in aimp , but again , nowhere else .

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When i insert an SD card into the reader on my Tecra M4, the green light flashes but nothing else happens.

The card is definatly SD and not MMC, it can be read in my PDA and the reader shows as operating in device manager.

I have the most current BIOS (1.30) and cannot find any other problems with the M4.

Does anybody have any ideas?

Thanks in advance

Answer:SD reader on Tecra M4 doesn’t work properly

My a3 has a software installed by default which deals with SD cards.You did not mention if this is installed in your unit.Perhaps this will solve your problem?
I don't have an SD card to test but I did try the mmc of my mobile phone on my tecra and it read the contents no problem.

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I'm loving the workflow and appearance of Edge, but for the life of me, I don't know why Edge doesn't work properly with two MS sites I use most extensively while online - and is clunky, definitely not a fluid experience, while takes ages to fully load, especially the background picture which is kind of a 'made my day moment' when i sip my morning coffee.

Answer:Why Doesn't Edge work Properly with MS Sites?

That is not the pages fault - that is Edge fault. maybe in 2 years

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My numlock doesn't work properly from a long time ago. I just upgrade to Win 10 with a hope that is gonna be ok, but is working the same like on Win 7. The problem is that when the numlock is on the keyes that works are 1,2 and 9 and while numlock is on some of the letters from the main keyboard are working like 1 or 2. When the numlock is off, the main keyboard is working ok and the numpad is working like arrows.On linux there is no problem with the numlock, thats why I marked the problem like software.Thanks in advance if someone have solution for the problem.

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I updated Windows 7 64bit and it installed IE9 64bit. I used to be in IE8 64 or 32bit. I'm not sure.

When on IE9 I had so much problems with flash player. So I uninstalled the updates to IE9.

Now my IE8 doesn't fully work anymore. I updated Flash player, thinking that was the problem. Some thing with Internet Explorere (non-64bit)

I play a lot of those Facebook applications like farmville and cityville. I can get to the game ok, but any popup within the game to ask request, don't work anymore.

I am already using firefox for my other account, so I need IE working.

Answer:IE8 doesn't work properly after uninstalling updates from IE9

is there a specific error? perhaps a screenshot.

When I installed IE9 on this machine and then removed it,. the only noticeable problem I have is I get the new welcome box everytime I fire up the first session.

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When I read one of my email messages and click close the screne goes white and remains that way until I click the x to return to my browzer and re click on email to read another message.What do I do to fix this?message edited by wdixon

Answer:Email doesn't work properly in Windows 8

We will need to know which email provider or program you are using.Always pop back and let us know the outcome - thanks

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I have just bought a computer with a ASUS P5GDC-V Deluxe MOB with a P5 3.0. Hard drives are two Maxtor SATA drives configured in Intel's Matrix Raid 0+1 configuration with 1GB Ram.

I can not get the integrated soundcard on the Intel 915G chipset to read the microphone. I have to nearly swallow the microphone and yell for any flicker on the meter to register. The MOB came with the C-Media 3D sound driver and software programs.

Also, and most likely related is the fact that when I tried to install and configure a US Robotics internal FAX, Data, Voice modem that the computer would lock up.

Can you help me understand what to is going on and how to fix this problem?

Answer:Microphone and Modem doesn't work properly


Two things.

First of all delete all sound card references in Device manager and reload your sound drivers. Most ASUS boards require that you load sound drivers last for best operation.

The modem Issue:

Give this a try:

To to the modem manufacturer's website and download the latest and best drivers. (forget the disk that came with the modem)

Go into Start, Control Panel, System, Harware, Device Manager and remove ALL references to a modem.

Shut down and physically remove your modem and place it in PCI #3 (third slot down from the AGP port)

Enter BIOS setup menu and make sure the PnP is set to DISABLED>

Save and Exit

Reboot and when it finds the modem force feed (Don't listen to the XP message that says the best drivers are loaded) the drivers you have downloaded.

This should get you going.

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Hi All,

I am not sure if this is the right forum to post this question. If it isn't please guide me to the correct one.

I am using WritePrinter (Win32 API) to write RAW data to printer. For testing I am just writing a constant string (actually I want to print a PDF). Everything goes fine, but the printing doesn't happen at all. The print queue shows the job with status "Printing" and it doesn't change. The spoolsv.exe will then take up 98% of the CPU usage.

Below is my code. Can please somebody help me out..


#include "stdafx.h"

#pragma hdrstop

#include <iostream>
#include <sstream>
#include <string>
#include <vector>
#include <fstream>
#include <windows.h>
#include <stdlib.h>
#include <conio.h>
#include <stdio.h>

#include <winspool.h>
int _tmain(int argc, _TCHAR* argv[])

int i;
char *szPrinterName ="doPDFv7";
DWORD dwJobHandle, dwJobInfo2Len, dwJobNumber, dwBytesWritten;
char cDocInfo1[ 10*1024 ] = {0}, cJobInfo2[ 10*1024 ] = {0};
char szHelloWorld[] = "Hello World!\f";

HANDLE hPrinter;
PRINTER_DEFAULTS sPrinterDefaults = {0};
DOC_INFO_1 psDocInfo1 = {0};
JOB_INFO_2 *psJobInfo2;

sPrinterDefaults.DesiredAccess = PRINTER_ACCESS_ADMINISTER;

// Open the Printer
if ( ! OpenPrinter( szPrinterName, &hPrinter, &sPrinterDefault... Read more

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Yesterday I tried to start my computer like I do any other day, but today when I started it, I couldn't open start (nor use windows key to do so) search bar didn't work only some of the icons worked. There is also some blank spaces where it seems there used to be icons oh and did I mention that the whole taskbar freezes after 5 minutes. Task manager doesn't work if I right-click on the desktop and press Personalize/Display settings they give me an error message (ms-settings:personalization_background

This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.
Same thing for Display settings except for the title which is: ms-settings:display). Settings refuses to open, but task manager just give me the Not responding message for all eternity. If somebody knows what to do help will be greatly appreciated! :)

Answer:Hello my operating system doesn't seem to work properly.

hi there i do not know how to delete messages either.

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Hi, I just got my new T410s including the WWAN 3g adapter.I insert my 3G sim card (I have data enabled and use it with external modem) but it doesn't work with the internal. I can see the picture of the antenna the Lenovo application and the "orange" cellular recognized, but still in the list of providers it doesn't show any provider in Israel and say Error 72. Can you please advise? Thanks 


Go to Solution.

Answer:WWAN doesn't work properly on my new T410s

I'm guessing you are located in Israel?

Did you buy this machine in Israel, or did you have it imported from elsewhere?

It could be that the WWAN card used does not support your provider. You have to make sure the card supports the standard used by your carrier before purchase, did you look into this?

I would call Lenovo Support in your area, as this is specific information that you need to confirm.

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help I have an issue were my liquid cooling turns on, however only starts pumping until my computer shuts its self off (from heat) several times. i really dont wanna damage my cpu to much and i dont know whether their is a way to fix the issue or simply buy a new cooling system. I also noticed that its been taking alot more (restarts) lately. It started at 1-4 but now it could take as much as ten.

Answer:Liquid cooling doesn't work properly

Air locks or bad thermal paste is my guess

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Any ideas what could be wrong?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:38:40, on 13/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\Logitech\G-series Software\LCDMon.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDCountdown\LCDCountdown.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDPop3\LCDPOP3.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDMedia.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDClock.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Fi... Read more

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