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Satellite C660 - screen issue

Question: Satellite C660 - screen issue

When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

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Preferred Solution: Satellite C660 - screen issue

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Answer: Satellite C660 - screen issue

Hello

On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

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Hello,

i have this notebook just about 2 months, so the solution of this problem cant be that my notebook is old and inside is dust..
if am i just surfing on internet, temperature of notebook is about 40-60 degress, but if am i gaming it goes quickly up (65-75)
- maybe after 2 hours gaming temperature goes up and i must quit game.
If temperature is about 75 degress, computer started to be noisy and i think it goes down..

What i have to do?
Thanks

Answer:Re: Satellite C660-11W - overheating issue

After reading your posting I don?t know what the problem is. The temperature you mentioned in your posting is not on critical level so I think there is no reason for panic.

When you want to play the game, close all useless applications, switch to high performance power plan and be sure notebook is placed properly on the desk. Cooling fans should not be blocked and notebook must be able to ?take a breath?.

Until there is no ?unexpected switch off? there is no reason for panic.

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Hi I have just recently been provided a Satellite C660 for my further education, though I do believe in my haste to get it set up how I like to set up my computers I might of turned off the hot-keys now reading about on this forum I have found that to make them work again I will need to allow TOSHIBA Button Support to run at start up, but no matter how hard i try to find it on msconfig it no longer seems to be there, any one have any ideas about where I could find it on the C drive?

Though one of the strangest things I have noticed about this problem is that the volume hot-keys still work perfectly its just the rest of them.

EDIT

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

Message was edited by: Sneblot

Answer:Satellite C660 Hot-keys issue

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

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Hey Guys,

I've been having an on and off issue with my touchpad for at least a couple of months now. I've tried doing the function +F9 thing with little effect. I also re-downloaded the synaptics driver which seems to make it work for a little while but then it started working only sporadically.

Currently my touchpad works some of the time, if it fails at first pressing Ctrl Alt Del and then Esc seems to make it work for a little while longer but after that it simply stops working. I'm a student and not having a fully functioning laptop is often a great hindrance so any help would be great.

Best,

gleeful199

Answer:Satellite Pro C660 - on and off issue with the Touchpad

Hi

My first question is: when did you notice this touchpad issue.

I mean, the Sat Pro C660 is an older notebook and if this issue did not appear from first day of purchase, then something has affected the touchpad functionality in the past.

The question is: is there something wrong with software or maybe touchpad module.
I think this can be answered only settings the notebook back to factory state.
If you recover the notebook using Toshiba recover disk, you will get exactly the same state like at the first day of purchase.

If touchpad would still not work properly, well then there is some hardware problem

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Hi,

i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

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I am having an issue with the keyboard on my Satellite c660 laptop, part number: PSC1LE.
The best way I can describe it is as a stuttering problem because it comes and go's (fine for a few hours, then not for a short while).

The problem is that for reasons unknown to me I keep encountering a problem where the A, N and Enter keys do not work when pressed. Occasionally pressing the key repeatedly (they aren't jammed) just makes the letter come out, but I can't keep pressing the key five or six times to get one letter. Just to mention, I have not spilled anything on the keyboard.

I have done full anti-virus and spyware scans but have found no issues.
I have this evening done all of the windows updates available to me, however it doesn't seem to have done the trick.

After restarting the device following the updates all worked well for about 15 minutes, until the same three keys stopped working again. On this occasion it lasted only for a couple of minutes, and now I am writing this with the same keyboard.

Note: I am not using the original keyboard. I changed the board due to minor material damage but had it done privately.
However this was done the better part of a year ago and has worked perfectly since being installed, until this new issue occurred in the last few weeks.

If anyone has any further recommendations or suggestions as to what may be the cause or any solutions then please share them.

Answer:Satellite C660 - Keyboard issue

I think you would understand that nobody is able to say why your keyboard malfunctions.
Only if the notebook hardware has been checked/scanned, it would be possible to say what?s wrong here?
But generally speaking there is a good workaround to diagnose the problem.

You could connect the external USB keyboard to the notebook and could check if the same problems with the mentioned buttons will occur.

In case the external USB keyboard would work properly, I think that your internal keyboard is the troublemaker? in such case you would need to replace the keyboard once again.

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Hi there,

I have purchased a Satellite C660-17J and occasionally when I turn it on (holding the power button for 2 or three seconds and then releasing) - it doesn't seem to power on properly eg - fan starts - power light comes on - but not screen. If I hold the power button again it goes off. Then if I try again it will come on but the date and time resets itself to 2008.

Any ideas or will I have to send it back to Amazon as faulty? (could do without doing that!).

Answer:Satellite C660-17J - Power on issue

Hi ebarnyard,

When you connect an external screen, can you see something on it or is it still black as internal screen?

> Then if I try again it will come on but the date and time resets itself to 2008.
Do you mean the time of Windows or BIOS?

Generally speaking I must say this is no normal behavior and in my opinion it?s something wrong with hardware itself. So I would contact an authorized service provider in your country and ask the guys to check your notebook what?s wrong with it because hardware repair is for free due warranty time ;)

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue

Hi

Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

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I have been using a foldable keyboard and a remote keyboard and have been having problems:

1.Characters not showing when typed.
2.Cursor jumping from typing position to another place usually outside the box that I am typing in.
3.Characters repeating while typing.
4.Actions ie Backspace not operating.

These problems do not seem to happen in Gmail and are not happening as I type this.
The problems have occurred so far in Google Calendar,a text doco and login to a site.
The problem did occur with the on board keyboard once so I am wondering if it is a malfunction or a virus.

Any ideas ?.

Answer:Satellite C660 keyboard typing issue

Hi

In this forum you could find a lot threads about similar theme and the solution is easy:
You have to update the BIOS.
New BIOS version would solve the issue? this was also confirmed in the forum.

Good luck

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Last year I purchased a Satellite C660-1G3 laptop from UK; even today, I am using the factory settings, and running the originally installed Windows 7 OS. The following is the issue that I started facing yesterday onwards:
- Even when the battery is well-plugged and the laptop running, the Power Meter indicates a falling charge level, with the "Plugged in, Not Charging" notification. The orange LED keeps blinking

- However, when I completely shut-down the laptop, without touching anything (not even touching the adapter or the power cord), the orange LED indicating battery charging process stops blinking and becomes stable

- On re-starting the laptop, for about 1 minute or so, the battery appears to be charging (orange LED not blinking and "Plugged in, Charging" message). However, soon the orange LED again starts blinking and the nuisance message again comes up

A couple of things:
- the battery seems to be working fine and charging properly when laptop is shutdown (in fact, till a couple of days back, the battery used to show 2:30 hours of time available on 100% charged level)
- is there some issue with the Operating system? no idea on that

can experts help me in resolving this issue? I do not really want to approach the Service Center due to long distance involved.

regards
- Biren

Answer:Re: Satellite C660-1G3 - "Plugged in, Not Charging" issue

Hi Biren

Not sure if I can help you but I would like to provide you some tips.

1) Check if your BIOS is up to date. If Toshiba European driver page provides newer version, then update the BIOS. Additionally set the BIOS to default pressing F9 and save changed pressing F10.
2) Try to calibrate the battery. To calibrate the battery you should discharge the battery completely and charge the battery again. Repeat this procedure 2-3 times in the row.
3) Remove the battery and AC adaptor and press power button (30 sec long) then connect both parts and check if the LED would start blinking again.

Finally I think that the notebook should be tested using new, good working battery. But if the issue would still persist, then I would assume that your motherboard might be affected.

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Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before... Read more

Answer:Satellite C660 - 1C7: BIOS upgrade issue

Hi

Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

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Hi,
I cant find graphic drivers for my tosh. I try search it on intel site but they send me here

plz help

Answer:Satellite C660-1KW - graphic drivers issue

Yes, you should use driver offered on Toshiba download page. This driver is tested and adapted for your notebook model.

Check please Toshiba download page on http://www.toshiba.eu/innovation/download_drivers_bios.jsp
There you can find all drivers for al supported operating systems.

If you need help anyway let us know.

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Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.


Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

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Stellarium (a free application for astronomie) works w/o any problem on many computers of my astronomie club but impossible to use it on my Toshiba Satellite C660-226. No problem during installation but nothing appends when I launch the program.

I run it in compatibility mode (windows XP Sp2) and Intel HD graphics driver is at level 8.15.10.2189 as recommended on Toshiba support center.

If I install a lower level of this driver( VGA std graphic carte at level 6.1.7600.16385) ,Stellarium works but very slowly and some functions (like zoom) are bugging.
Stellarium support center recommands to install a more recent level of intel HD graphics driver but I don't find a more recent level working with P6100 processor on Intel download site.
Can you help me?

Regards

Answer:Intel (HD) graphics issue when trying to use "Stellarium" on Satellite C660

I've got the exact same problem with a toshiba satellite pro c660-1nv.

I've found a more recent driver on the intel website : http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20842&ProdId=3231&l ang=eng with the version 8.15.10.2622. But I can't install it, I have an error message saying that this driver hadn't been validate by the manufacturer (Toshiba). Do not know what to do...

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Hello,

sorry for my English level, I'm French

I have an issue without solution with my Satellite C660 (for the moment i hope!) I downloaded the software google sketchup 8, dedicated to the architecture drawing, but it doesnt work, I always have a bug message informing that it is necessary to update de drivers of the graphic card (According to google support it seems that OPENGL functions should be implemented in the drivers of my laptop)

So I have downloaded the last available drivers for the configuration I have ( Intel HD graphics for pentium, windows 7 64 bits) ;

the link ( french website, the one for Intel is not currently available, it is an .exe document)

http://www.touslesdrivers.com/php/constructeurs/telechargement.php?v_code=37057&v_langue=fr

I have tried to manually update de graphic card driver with the device manager menu (graphics card > update the drivers button> manual file.exe selection ), but at the end there is no update, I only have a very quick message informing that windows has determinated that the drivers are already updated.

Actually there is no changes on the drivers (still the same date of the pilotes 28/07/2010 in the graphics card properties) and sketchup is still out of work

Any suggestions?

Thanks in advance

Answer:Satellite C660 - Intel HD Graphics update issue

Hi


What C660-xxx do you have exactly?

If you have an Intel graphic card, you should download the driver directly from the Intel website.
There you should find the latest driver version

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New to this forum so dont know if this problem has been covered.

Have installed Photoshop elements 11 and premier elements 11.
The elements program runs ok but cannot get get premier elements to open new project. Adobe advised trying to update drivers which I have tried without success.

When running driver update on laptop it says latest driver installed. 8.15.10.2189
On checking Toshiba update site it shows later version 8.15.10.2353.
Have downloaded this ,I then unzipped it and it says will start automatic installation when finished but nothing happens.

Have tried several times but once unzipped it will not install.

Any help would be appreciated and infact confirmation of latest driver.

Answer:Satellite C660-23M - graphic driver update issue

It may be software related by the sounds of it, Have you updated direct x, as this is used aswell as adobe.

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Having had several attempts at trying to install various software, Microsoft Fixit program has scanned and found that my PC has faults with USB points.

The screen read: "Device driver software was not successfully installed. Please consult with your device manufacturer for assistance getting this device installed".

It also listed the following...
"Intel(R) ICH9 Family USB Universal Host Controller 2936"
"Intel(R) ICH9 Family USB Universal Host Controller 2939"
"Intel(R) ICH9 Family USB Universal Host Controller 293C"

Any idea how I can fix this please?

Computer is Toshiba C660-1JH Satellite.
OS is Win 7, 64-bit.

Answer:Satellite C660-1JH: USB Device issue - software not successfully installed

Hi

Try to remove the USB ports and hubs from the device manager.
Reboot the unit and wait until Windows OS has reinstalled all USB controllers once again.

If this does not help, update the chipset driver because chipset driver controls the USB controller.

Here you other thread about chipset driver;
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=249306

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Hello,

I have a Satellite C660 laptop. The keys are driving me crazy! They keep sticking, and miss letters I have pressed.
As a touch typist this is very frustrating.

I'm not very PC litterate - so if someone can give me a simple solution I'd really appreciate it.

Answer:Satellite C660 - keyboard issue - missing letters while typing

You know what?
I think I?ve found a solution to your issue?

I checked the Toshiba Knowledge database which you can find on the Toshiba European page and this document could be interesting for you:

*Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks*
http://aps2.toshiba-tro.de/kb0/TSB1103370000R02.htm

Please perform a BIOS Update in order to solve this issue?

Good luck!

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Hi,

Last week, I bought my first laptop - a C660.
A few days after I bought it, I noticed that it was typing doubles of characters or missing characters out completely.
Now, it might just be that I'm adjusting to the keyboard, but I was wondering if there's been any problems with the keyboards?

Answer:Satellite C660: keyboard issue - doubles or missing characters

hi,

maybe, there is a keyboard hardware defect. Do you run Os with factory settings? otherwise, contact the service center. they will fix it for free.

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Hello,

I recently purchased toshiba Satellite C660 M21G Laptop with windows 7 32 bit installed (not licensed) and I installed all the hardware drivers except the SM Bus Controller and the Nvidia GeForce graphic adapter driver, this because it does not exit on toshiba web site, or by other mean it exist but when I try to install either the Chipset utility or the display driver (VGA driver) an error message appear in both installation indicates that I didnt matched the minimum system software requirments for installing both the Dispaly adapter and the chipset.

I dont know why those requirments does not included in the error message ?

I have more that 12 hours trying to find a way out to install the dispaly driver because the standard VGA driver that windows 7 (32 bit) installed is very poor and i cant running any games or playing video smoothly
I am suffer and I need help

best regards

Answer:Satellite C660-M21G SM bus controller and display driver installation issue

From my knowledge the Satellite C660-M21G belongs to the PSC1SE series.
I?m wondering where did you find the right display driver for this series?
The notebook seems to support the NVIDIA GeForce 315M

I checked the Toshiba European driver page and not all Win 7 32bit drivers are released on the European driver page? I think you tried to install wrong or not compatible graphic card driver and therefore this error message appeared while installing the drivers.

But it seems that Win 7 64bit driver is available for this series therefore I would recommend testing the driver for Win 7 64bit.
The SM bus controller might be the Card reader and in such case you should install the Card Reader Controller driver from Realtek. There is also an Win 7 64bit driver version available on European driver page?

Test it simply?

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HI,

I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?

Thanks.

Answer:BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=64817

The BIOS from Toshiba Australian page should work

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I am having a problem with a friends Laptop, windows boots as normal and then after the loading screen everything just goes black with the cursor (arrow) on screen, I can move the cursor around but nothing else can be done.

Has anyone had this problem before and knows a possible solution for it?
Thanks for any help

Answer:Black screen on Satellite C660-2JD

>So are there possibilities to return to windows 7?
Yes. If you have created recovery disc use this disc for recovery image installation.

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Hi all,
I have a serious problem in my satellite C660-1EL, I bought it before two weeks, I received it free dos and I installed WIN 7 Ultimate.
The problem is when I updated the win 7 using auto. Update and during installation these updates the notebook suddenly shut down. When I turn it on again it gave me a blue screen with message "{color:#ff0000}irql_not_less_or_equal{color}" during booting.
I tried more time with safe mode but still give me blue screen before the win. booting.
I tried to install new system by using original WIN 7 CD, but before the setup extracting files the blue screen appear again.
I checked the RAM, HD, CD/DVD, in another laptop and it worked ok.
Also I tried to install WIN 7 by using USB flash boot and Win XP PRO from CD, but still the same blue screen appear before the setup copy the win. files.
Please help me, this laptop is brand new.
{color:#ff0000}Note{color}:
First the Toshiba Booting Screen disappear , but when I removed the RAM and installed again it appear and I entered the setup by pressing F2 and restore the bios to defaults, but still problem exist.
{color:#ff0000}Sorry for my language{color}.

Answer:Blue screen in Satellite C660-1EL

Hmmmmm...... strange. Try to remove one RAM module and check if the same will happen again.

This notebook is designed for Windows7 and there should not be any problem using original Microsoft Win7 installation disc.

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Hi, I'm looking for a replacement screen for my Satellite C660-2EH and I'm having trouble finding one specific to the model. Could I buy the generic screen just labeled C660? Here's some I've found, for example:

http://www.laptop-power.co.uk/laptop-screens/toshiba-compatible/satellite/series-c660/model-c660.html

http://www.laptopscreenonline.com/toshiba-satellite-c660-replacement-screen-laptop-lcd-15982-p.asp

Would appreciate any help anybody could give me on this, Thankyou!
Zoe.

Answer:Screen replacement on Satellite C660-2EH

In my opinion both links are OK and you cannot do anything wrong. As far as I know all C660 models use the same LCD display with follow specification:


Display Type - TFT Color LCD
Size (Diagonal) - 15.6"(HD)
Resolution - 1366 x 768
Aspect ratio - 16:9
Type of Lighting - Sidelight, LED

Only difference can be vendor or brightness on level 8.

When you order it be use it is HD LED display.

By the way: do you want to exchange it alone? I mean it is not so easy and if you don?t have experience with this stuff you should ask for help.

Be careful about it.

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My C660 crashes - blue screen with the error message...." a clock interrupt was not received on a secondary processor within the allocated time interval". I have updated the bios and all othe major drivers and deleted recent software.

Any suggestions as to what might be going wrong?

Answer:Blue Screen on Satellite C660

>... and deleted recent software.
Somehow I feel you have tried to increase notebook?s performance sing some additional software.
On this virtual way it is not easy to say what the problem is. We don?t know what have you done last days but fact is that using ?factory settings? something like this will not happen.

Can you please tell us what have you done exactly?

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Hi guys,

I had this morning a problem with my toshibate c660, my screen was black and not reacting when turning on the computer.
However my computer still turned on and you could see the led light lighting on and hearing the computer starting.

Now I fixed the black screen by a tutorial, the tutorial goes like this:

'First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds.
Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.'

I did it 4 times because the first 3 times it didnt work, and too my surprise the 4th time worked.

Q: Can someone explain why this works?
I hold the start button when their was no battery in the computer and it wasnt plugged in. I just cant understand this works when the computer isnt under power.

Gr

Someone with insight care to explain?
I almost think voodoo is real :))

Answer:Re: Satellite C660 - black screen

It?s not easy to say why the issue appeared.

But as far as I know such ?black screen? problems can be related to memory issues as well as to power failure.

Anyway, it?s very important that the workaround described in your posting worked properly.

The same power issue happened to me some month ago? and the same workaround was helpful to get the notebook working again?.

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This evening I bumped my computer screen as I rested it down (not too hard, but it slightly slipped from my grip).

The laptop appears to be functioning okay other than an issue with the screen. About 3 quarters of the screen is not working, it is just white background, with colourful streaks, and a large diagonal black line.

Is this likely to be simply a broken screen, that could be solved by replacing the screen itself? I am waiting to order a new screen but I don't want to spend the money if the problem is likely to be something else..

Also I've been told it's relatively easy to replace the screen yourself. I've done minor repairs on laptops/pc's in the past (new keyboard/track pad). I don't have warranty/insurance and can't afford a pro. Is it something I should be able to do myself?

Answer:Screen Broken - Satellite C660

>Is it something I should be able to do myself?
Generally speaking yes, you can do this on your own but without experience and maintenance manuals document it could be a bit problematic and risky. Many screws are hidden and many small parts have plastic holders that could be broken.

Of course it would be better to pay someone to do this on professional way without some risk. You must decide what should be done. If you want to do this on your own and there is some problem let us know.

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When i turn on my laptop, C660, the screen is black. It is the same when i try with an external screen?

It is a brand new laptop - only benn used a few times.

Answer:Black screen on Satellite C660

Remove battery and disconnect the AC adaptor.
Now press and hold power button 30sec long?
After that connect both parts again and try to power up the unit.

If this does not help, get in contact with Toshiba ASP in your country to check the hardware? if the notebook is new, the warranty should cover the repair

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Hi guys I wonder if anyone could help please.

I have a Toshiba Satellite Pro C660-2DR laptop which seems to be faulty (just out of warranty).
Everything worked fine until we came to switch it on one morning and found the screen remains off (black screen). There is no output through the VGA as I have tested it on an external monitor.

The CPU fan spins for a couple of seconds and then switches off.
There is no hard drive read/write sound either. The power LED remains lit. I have removed the hard drive to access the data on another system which worked fortunately

. I have also removed the RAM, battery and optical drive but there is still no output on the screen.

Does it sound like a faulty motherboard?
The laptop appears to be in excellent condition.

Is there anything else I can try please? I would be very grateful for any advice.

Rich

Answer:Satellite Pro C660 does not boot no screen

Yes, this sounds like faulty motherboard or an part of motherboard like RAM or CPU.
You said you have already removed the RAM but did you use an good tested RAM module?

Theoretically it could be just an RAM problem but in worst case you will need to replace the motherboard and I think this would be really expensive repair.

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Hello,
Can I make my Laptop screen a touchable screen?
Because I have noticed something called Pen and Touch

Answer:Touch Screen on Satellite C660-1M0

You cannot change anything. Your notebook doesn?t have touchscreen and it is nt designed to have one.
Forget it.

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen (http://i.imgur.com/83RO8xg.jpg - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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Don't know if anyone can help me but I'm losing the will to live.

I've got this laptop, the OS corrupted and basically failed due to a malware infection. I never had the recovery disks so I've clean installed Windows 7 Home Premium 64 bit twice in the space of 3 days because each time, Windows Update will not work. It simply sits on checking for updates and never finishes. I've tried EVERY solution going - ive reset windows update, done all the fix it programs supplied by microsoft to no avail.

As I said, this is a totally clean install, no anti virus, no 3rd party firewall, updates attempted via both ethernet and wifi. Am I missing a driver of some sort? There are no exclamation marks or warnings in device manager?!

It's doing my head in. What am i doing wrong?!

One observation, both installs have required me to activate via phone, it wouldn't work via the internet?! Is this related in any way?
Drivers installed:
Chipset
Video
Audio
LAN
WLAN
Touchpad

I got them off this page: http://www.toshiba.co.uk/innovation/...untry=8&page=1

Is there any that I'm missing that are important?

Thanks in advance!

Dan

Answer:Satellite C660 PSC0LE - Win7 64bit clean installation - update issue

Is SP1 already installed on your Windows 7 system?
If not, you could download this from here:
http://windows.microsoft.com/en-us/w...service-pack-1

Otherwise I recommend you to check the MS knowledge base regarding the Windows 7 update issues.

You don’t’ use the Toshiba image and therefore this isn’t Toshiba notebook problem but system issue.

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Hi good morning all my first time here hope to get some help.

i have a Toshiba Satellite C660-1j2 it was running Windows 10 and has been for some time great, then last night it turned its self of because I forgot to charge it charged it turned it on and now it won't do anything, it is blue screen saying that this is missing 0xc000007b.

it came with no software and I have no idea how to boot it up for recovery.

can anybody help or is it the bin.

paul

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My Notebook Toshiba Satellite C660-268 was installing updates, then it went on frozen for half an hour, I decided to force shutting down by pressing the power button.

I tried to power on, notebook could not wake up, I can hear the fan but screen is black, no post/splash screen (Bios screen), power led goes on for few seconds and then turn off. I tried to press all important function keys, but nothing could make my notebook boot or stay on. Please,

I need your help so as to make my notebook boot again

Answer:Satellite C660-268 not booting, no splash screen

I think that some hardware part died during the update installation.
From my point of few it was simply a bad luck that this mistake happened during the system update.

There is only one real solution: the troublemaker needs to be found and replaced.

Theoretically such issue could be caused by memory problems as well as motherboard malfunction. The RAM modules are not very expensive and in case the RAM would be faulty, the fix should not be a big problem.

But in case of motherboard malfunction, the notebook repair could be really costly affair.

What could be the next step?
I think if you have no big computer experience, you should ask some professionals for assistance and further help.

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Hi, Please can someone help me??

My Satellite C660-2EV has developed a display problem where the screen has split into three equal sections or parts, with the middle section staying in the middle of the screen, but the left hand side is now on the right of the screen and the right hand side is now on the left.

Ive searched various forums and found nothing on the Toshiba site that comes close, but found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Can anyone plaese shed some light on this??

Answer:Satellite C660-2EV Screen has split into Three sections

> found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Does the same issue appears on the external screen/monitor ?
If Yes, this would mean that your graphic card chip (maybe motherboard) is the troublemaker.

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Hi

Please find the solution about my pc Satellite C660-1MO. I am suffering from blue screen desplaying while startup. Many times I am having this problem. While I am doing my job on it just it dump and restart with the blue screen. what happen to it. Is this a hardware problem or software or others?

Your kind attention will be heighly appriciable.

Sudip

Answer:Blue screen display on my Satellite C660-1MO

Originally Posted by spkali123



Is this a hardware problem or software or others?



Without any precise information we cannot say for sure what the problem is. Can you send us the error code? This may help to find out what the problem is.

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I bought a VGA cable to connect my laptop to my TV in order to mirror what ever is on my laptop screen. My TV did not pick up anything when I checked the Sources.

I opened the "Action Centre" on my laptop and selected "Project". I changed the current setting of "Duplicate" to "Second Screen Only", this caused my laptop screen to go black when the VGA cable was connected. When I disconnected the VGA cable my laptop screen came back on. This frustrating because I want to change it back to "Duplicate" but it is impossible to navigate while the VGA cable is plugged in because of the black screen.

note that when i changed it to "second Screen Only" my TV still did not pick up my laptop.

any solution for this?

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Hi,

I dropped my Toshiba Satellite C660 laptop and now half of the screen is showing lines all over in different colours. My question is, if I replace the screen with a new one will it solve the problem. I found a screen that I think will fit.

I am really gutted now but I will need to either replace the screen or buy a new laptop.

Please help.

Thanks a lot.

Kat

Message was edited: link has been removed - commercial

Answer:Strange Lines on Satellite C660 Screen

I?m pretty sure the display is defective but if possible you can connect external display or TV to your machine and check if the desktop will be shown properly on external device. If yes that is display definitely defective.

In case that there is some problem on external device too the reason can be graphic card functionality.

Anyway, after reading your posting I?m also thinking that display must be exchanged and I also think this will solve your problem.

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It let's me log on then after a couple of seconds it turns to a white screen


Message has been edited: info has been added

Answer:Satellite C660-220 turns to a white screen

Do you really think that someone will be able to provide you some good tips and troubleshooting without any details about the notebook and the system?
How about a detailed issue description?

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I shut down my Toshiba Satellite C660-22V laptop. I restarted it immediately but the screen was blank. The laptop was still making it's loading noises though.

Any ideas as to how to fix this?

Answer:Satellite C660 - Blank screen after restart

Have you noticed this for the first time now?
Any reaction if you press F2, F8 or F12 at start-up?

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Hi everyone. Im new here and was wondering on, how do i get the screen back, as I've just changed the screen ribbon on toshiba c660 as my old ribbon had broken wires. Everything works and can hear the fan etc but no screen. I noticed though that if i shine a light on the screen i can see the background. Im not computer minded but need help. Thanks
 

Answer:toshiba satellite c660 black screen on xp

Hi mw_86 and welcome to TSG.

Have you tried an external Monitor ? I would do that first if possible and if it's display is good carry on below.

With those symptoms if that model has an Inverter I would try switching it with a known working one.
You should find some on Ebay. (I've had good luck even with used ones).

If it does have an Inverter it could be the backlight instead but that's usually much more difficult to replace.

If it's an LED model (ie no Inverter or Backlight) I would guess either the LEDs have failed or they aren't getting power from the motherboard.
 

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Hello,


I have a problem with the display of my Toshiba C660 26X. Since the first time I used it, the gamma seems to be to high.

This is not a question of luminosity neither contrast. The display just looks "too bright" and I loose a lot of contrast in bright colors.

I tried to use the tool "calibrate colors" from Windows 7, but even if I choose de lowest level of gamma, the display stay too bright.

The only way I found to fix this, is to manually adjust the gamma in the nVidia control pannel. BUT : I have to do this each time I reboot the computer. (It seems that Windows wants to manage the display settings, even if I configure the nVidia Control pannel to be the only tool that manage gamma settings).

So here are my questions :

* How to fix this ?

* Is there any way to configure de screen directly at the hardware level (not through any kinds of softwares) to fix this problem ? I mean just like you can adjust a non-laptop screen by pushing on buttons.

* Does anybody know how to force Windows to let the nVidia control pannel fully control the display settings ?


By the way, I don't find your support usefull. I had to search a lot to find out how to contact anybody from your support. Now I have to write in another language than my mother tongue on an international forum and I hope that somebody will be able to help.

Will I receive an e-mail notification when an answer will be posted ? If not, please send also your an... Read more

Answer:Satellite C660 26x - screen problem (gamma)

Hello Jay

Satellite A200 is old notebook model and I can imagine that cooling fan and cooling grill is full of dust.
Before you change anything your notebook should be completely disassembled and cleaned up. I have done this several times in the past and i must say that my notebooks were much quieter than before. After doing this cooling system will work properly and notebook will be able to ?take a breath?.

I don?t know if you know someone who can help you with this. Please don?t spend your money for new parts. At first do professional notebook cleaning.

Please send some feedback.

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I just purchased a brand new laptop yesterday and I've notice that there is a slight blue tint to the screen particularly noticeable with whites, I just wondered if this is something I should be concerned about or whether it's just how the screen is with these laptops? I compared it with my PC monitor and it's definitely there just slight.

Answer:Satellite C660-1J2 Blue tint on the screen

In my opinion you should contact your local dealer and check if the same happen on other models.
To be honest I don?t understand what do you mean exactly with this ?blue tint? but on my both notebooks screen is absolutely clear.

Maybe you should ask for replacement.

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Hi can anyone please help

trying to upgrade the ram on my C660, presently has 3GB - spoke to Toshiba and they told me the type to get and said as im running 64bit windows I could go to 8GB - so bought the following

DDR3 1066MHz sodimm - x [email protected] --- from MyMemory.com ( ?64 )

When I fitted it and switched back on the screen is just black.
Anybody got any ideas please as im in the middle of my assignments aaaaaahhhhhhhh!!!!!!

And any help would be really appreciated

John

Answer:Satellite C660 - black screen after memory upgrade

Hi

Sounds like not compatible or faulty module.
Can you boot the notebook properly using the old modules?
If yes, then the new memory should be replaced with another one.

I recommend Kingston modules? in my opinion they make good quality?

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First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.
Thanks
4

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Hi,

I just brought a new Satellite Pro C660-2JR laptop and a few hours after getting it I noticed that it has a purple cast/tint on any grey tones and is especially noticable if a B&W image is views because it has tones of purple, white and black with no actual grey!

Its very visible on the default settings (which are especially overbright and contrasty even after I've turned the backlight down) and I've adjusted the brightness, contrast and gamma through the graphics driver as per test cards but despite what I do this damn cast will not go away.

The only way to sort of get rid of it is to up the green channel contrast but this affects other colours as well so it doesn't really solve the problem and the cast usually ends up either being a very light purple or green with no actual neutral grey.

This cast is visible in all lighting types and at all screen angles.

Before I send this back for a replacement or open a warrenty repair on the laptop, is there anything else anyone could suggest I do?

Answer:Re: Magenta/Purple Cast on Satellite Pro C660-2JR screen

It is not easy to discuss about such issue. We should see how it looks like.

In my opinion you should contact your local dealer, compare it with other notebooks from the same series and ask for replacement.

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Having purchased the Satellite C660/c660D less than a month ago.
I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

Pretty sure not blogger as tested in word too.
Any ideas as this is poor given the reviews and price..
HELP..dosnt do it every time but much of the time. Not happy!

This is a fault i wouldn't expect from this brand

Thanks for any help

Answer:Satellite C660/C660D - shift key causes the screen to go black

Hi

> I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

What does this means exactly? Pressing SHIFT and CTRL button disable the display and you are not able to see anything on the monitor?
Is this right?

Did you check if this happens using an external USB keyboard too?
If not, I would assume that your keyboard malfunctions and needs to be replaced.

A friend of mine has had a issue with my keyboard. The cursor jumped around and some characters were displayed twice? this could be solved by BIOS update?I?m not sure if your notebook uses the latest BIOS but you could check this too.

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I'm a newbie here so my question may be obvious to some,,,,but not to me!

My Satellite C660-174 laptop (running Windows 7) has stopped opening correctly. Everything is normal up to the point that my password is typed in. Instead of opening up to my 'desktop' with its icons all down the side I get a page with a 'Toshiba Leading Innovation' banner across it and just four random icons down the side.

How can I restore my desktop screen and all the icons?

Help will be appreciated.

Answer:Desktop screen on my Satellite C660-174 will not open correctly

It is really not easy to understand what do you see exactly.
Can you please make a pic and send some link where we can see it?

I really don't understand what could be the problem but what you can try is to start your machine with F8 and enter advanced boot options. Choose the entry "Repair your Computer" and press "Enter". Go forward until you will enter System recovery options. Try to make system restore to earlier time. Maybe this will help you to fix described issue.

http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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Hi everybody.

I have a C660-22v.Everything was working fine.Then about an hour later, went to use the laptop again, switched it on, it powered up as normal with 2 clicks, then nothing. Just a black screen, not even lit up, then after 5-15 seconds, the fan speeds up for a second or 2 then the laptop switches off.

Tried it with the batteryout & just the charger pluged in, just the battery, holding the power button, all sorts of ways but it just switches off.

I`m thinking the hard drive has failed. Any help would be welcome as its out of warranty (around 16 months old).

Many thanks in advance,Neil.

Answer:Satellite C660 powers on, black screen and switches off

In my opinion it has nothing to do with hard drive. I presume there is some problem with power supply electronic. I have similar problem with my A300 and at the moment I don?t know what to do.
Repair is probably pretty expensive so I?m thinking to sell it on eBay as defective.

Problem is that we cannot do much about it. What to do? You can disassemble it, take a look inside and put it together again.

Either it works or not. I?m afraid your issue is for service and it should be checked by service guys.

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Satalillite C660

I cannot boot onto windows 7.
I get a blank screen and curser not matter what, I have no recovery disc.

I have tried F8 and to repair, but again, it just goes to the blank screen.

Any ideas?

Answer:Re: Can't boot Satellite C660 - black screen and cursor

Hi,

since when do you have the problem?
did you have any problems before?
Did you change anything in the system?


Do you can try to disconnect all removable devices to check if one of these components is causing the problem

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So this morning after trying to power up my Toshiba Satellite C660/C660D I was met with a black screen.

The power lights both work and light up, the fans whirl when I power up but nothing ever comes up on the screen, I was wondering if anyone could help here?

It's less than 3 months old.

Answer:Satellite C660/C660D will not boot up (black screen)

To be honest I really don?t know how to help you.
Remove battery, leave notebook for a while and try to start notebook with AC power supply only. Try to do it several times with and without battery. If nothing helps there must be some hardware problem so I recommend you to contact Toshiba service and ask for help.

Warranty is valid so there is no reason to be worried about it.

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I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

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Hi everybody,

I have a Toshiba Satellite C660-10T Laptop and have recently purchased an additional 2GB RAM to upgrade my laptop to 4GB in total. The RAM stick is identical to the original 2GB ram that came installed in the laptop.

I have added the extra ram and when i turn on the laptop the screen remains black however the laptop fans can be heard etc. When i remove the added ram the com starts up fine and shows the windows login on screen. I have also tried both ram sticks on their own in slot 1 and they both work fine, its only when they are both in the connectors that i get the black screen.

Any help asap would be fantastic.

Regards

Griff

Answer:Satellite C660-10T - Black screen after adding extra RAM!

> When i remove the added ram the com starts up fine and shows the windows login on screen.

Its a problem with your additional RAM module.
Either its not fully compatible.
Recommend using two identical RAM modules from Kingston? such modules are great, tested and provide good quality.

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HI

MY SON HAS ONLY HAD HIS LAPTOP FOR 3 WEEKS.
USED IT THIS MORNING, SHUT IT DOWN IN NORMAL WAY, WENT TO START IT UP THIS EVENING AND GETS A BLACK SCREEN WITH "A DISK READ ERROR OCCURED. PRESS CTRL+ALT+DEL TO RESTART".

I HAVE TRIED RESTARTING, TRIED STARTING IN SAFE MODE, TURNED OFF AND ON AGAIN.

SOMEONE EVEN SUGGESTED TAKING THE BATTERY PACK OUT AND PUTTING BACK BUT NOTHING SEEMS TO WORK.

CAN ANY ONE HELP?

THANKS

Answer:Disk error and black screen on Satellite c660-21z

Hi

It looks like an problem with HDD.
Please check if the HDD is recognized in BIOS. Power up the unit and press F2.
Usually this should help to access the BIOS.
At the first BIOS page the HDD should be mentioned? is it?
If not then this means that HDD is dead and needs to be replaced?

By the way: you did not post the notebook model? but if it?s 3 weeks old, then you have to get in contact with an Toshiba service if the HDD would be faulty? you should get a new one free of charge because the warranty should be valid.

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Hi,

Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.

Thanks

Answer:I forgot my administrator password on Satellite C660/C660

Hi

I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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Hey I wonder if anyone can help me - the screen on my satellite C660, only about two months old, started flickering in green stripes a couple of days ago after I'd adjusted the screen forward a little. Nothing has got rid of it, and every time the screen is moved it flickers more strongly or turns into a solid green stripe.

I thought it might be a problem where the screen connects to the actual computer but I've looked around the hinges and there don't seem to be any loose wires. I haven't yet contacted Toshiba because I'm going to have to call their UK support number from France which will cost a bomb, just wondered if anybody here had any ideas first? Has it happened to anyone else?

Thanks!

Answer:Satellite C660 - right hand side of screen flickers green

In my opinion it is not so important if anyone else hat it or not and you should not waste your time waiting for some answers.

I don?t know where you have bought this notebook but each notebook bought in Europe has EMEA warranty so please call authorized Toshiba service provider in country where do you live now and ask for help. You have new notebook and if there is some hardware related issue let them repair this.

Addresses and phone numbers of all ASPs you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP.

Good luck.

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My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the toshiba screen.

I am unable to access any menu's when using F2, F8 or F12, Im unsure what the issue is but any help would be gratefully appreciated.

Answer:Satellite C660/C6600 stays on a blank black screen

Hi

>My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the Toshiba screen.

Does this means that you can see the Toshiba Splash screen at the beginning at then the display becomes blank?
Can you see something on the external monitor? If you didn?t test this, please do that?

I don?t think that display is affected, since you can see the Toshiba splash screen?
Not sure about the GPU issue but I think if GPU would be affected, then the Toshiba splash screen would not be visible too. In your case it is?

Well, try also this workaround:
- Remove AC adaptor and battery
- Press power button 30 sec long
- Connect both parts and try to power up the unit.

You could also check if one of the memory modules might cause this?
In such case you need to remove one module and should test the notebook using one module in each slot?

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hi all new here

well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)

i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try

i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill

thanks

Answer:Satellite C660-106 wont get past boot screen and shuts down

anyone any idea?
cheers

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Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

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When my laptop boots up, after it shows the press f2 or f12, and then starting windows, it goes on to a black screen with the cursor flashing.

The lights are on at the front, but there is no activity on the hard drive as the light is not flashing.

Help needed. Thank you.

Answer:Satellite Pro C660 - black screen and blinking cursor when it boots up

I think your HDD is dead.
You need to replace the HDD using an new one 2.5? SATA HDD.
Replace the HDD and install the OS again using Toshiba Recover Disk.
Hopefully you?ve created one in the past?

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I recently bought a C660 from ebay as a non-working repair project, listed as having no output to the LED screen but working ok on an external monitor.

After stripping it down, I found that the 40 pin connector to the LED panel had 3 damaged pins on the left side, so assuming that was the issue, I got another cable and rebuilt it. However, still no output to the LED panel, but all working fine on an external monitor.

As I have a spare new panel in stock, the next move was to replace the LED panel - still no output, except to the external monitor.

I have checked the setting for the video output (Fn+F5) and it is no different on any setting.

I have seen a couple of threads on here where people are having issues with no video output after a BIOS update (however I do not know if this has been done or not in this case).

Does anyone have any ideas as to what else I could check for to see what the problem might be?

Any help greatly appreciated.

Answer:Satellite C660 - Blank screen - No output - External monitor OK

To be honest I don?t think it is BIOS related issue. If you can see desktop on external display open ?Toshiba Assist? > Optimize > HWSetup and check BIOS version. You can compare it with version offered on Toshiba support and download page.

Be honest what else can be defective, for me it sounds as problem on the mainboard.
What do you think?

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I've been having a lot of trouble with trying to get my laptop to connect to the internet, when I was attempting to troubleshoot it, the blue screen appeared and it shut down, I didn't have enough time to read all of the information so I'm not really sure why it appeared. The laptop restarted and still couldn't connect to our wireless network, I tried numerous system restores which couldn't complete even though I tried it after I deactivated my AVG protection.

Eventually it connected and I was able to go on the internet for a short period of time with a very temperamental connection, it then disconnected again after about 15 minutes, I struggled to get it to connect again but when I eventually did the connection seemed fine and didn't drop.

I shut it down and when I turned it back on I had the same problem again, it wouldn't connect, the troubleshooter couldn't fix the problem, although a few times it identified the problem as a "problem with the wireless adapter". I tried everything I could think of, more system restores, re-installing the "network adapters" under the device manager, changing the power options to maximum for the wireless adapter and checking the the computer doesn't turn it off the save power, removing all wireless networks and then trying to reconnect to them. After about 2 hours I managed to get it to connect again after rebooting it in safe mode and the connection is fine now.

However I'm worried that I'm going to have this... Read more

Answer:Re: Satellite C660-1LD Blue screen whilst trying to connect to the internet

Hi

You should not worry about BSOD. I presume the reason was some software conflict.
Do you use original OS that you got with your notebook or your own OS installation?

Have you noticed this problem with WLAN only?
Can you use LAN?
Have you tried to test it with other router and other WLAN?

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I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.

It has restart Suddenly with blue screen (memory management).

Answer:Satellite C660 shows blue screen (memory managment)

> I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.
Why do you wait so long time? You could contact Toshiba service anytime you want and ask for help or at least for good advice.

Have you tried to do anything about that?
Clean recovery installation maybe? Have you noticed this error when notebook runs with ?factory settings??

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its 1 year 7 months old it starts goes to windows error recovery after choosing start windows normally it then goes to black screen and moveable cursor and is stuck their can anyone help me or is it time to get a new laptop?

Answer:laptop-satellite c660-120 starts up black screen and movable cursor

Hi and welcome to Seven Forums! Have you tried to start Windows into Safe Mode pressing F8 after BIOS messages?

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I have a Satellite Pro with Windows 7.
Like Emma in a previous thread I am having trouble with the screen freezing and having to turn off to recover.

I think it could have something to do with Windows updates but can anyone offer any assistance.

Please! In plain English please because I am a silver surfer!

Mariel

+Message was edited: notebook model number has been added+

Answer:Screen freezes - Need turn off Satellite C660 series to recover display

Hi Mariel

It would be interesting and useful to know what notebook model you have.
Secondly did you try to reinstall or update the display driver?

Please do that.

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Hi,
I just got a problem with my laptop. It seems like there is a loose connection between my screen and the light emitting diodes: Only got white stripes, a mirrored screen, a white screen or a flickering screen right now so i can't even move my mouse cause i don't see anything.
Some pictures: [1|http://tinypic.com/r/11ae96t/5] [2|http://tinypic.com/r/2qkmesi/5] [3|http://tinypic.com/r/2jb7jmu/5] [4|http://tinypic.com/r/fkwbhj/5] [5|http://tinypic.com/r/2q2lbpv/5]
Thanks in advance.

Answer:Satellite C660 - White stripes, mirrored screen, white screen

This hardware related issue should be checked and repaired by authorized service provider. Notebook must be disassembled and checked.

Is your notebook still under warranty?

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Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

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Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

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I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

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I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

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Hi

I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?

Thanx

Brian

Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

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Hi!

My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

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Hello
I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

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Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen (http://i.imgur.com/83RO8xg.jpg - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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Hasn't been dropped. Screen is not cracked or damaged. latop was turned off.
Turned it back on and saw this. Just vertical coloured bars.
click here link description here]1
[enter

Answer:Toshiba Satellite Screen Pro - screen issue

Try it with an external monitor. If it is working than your screen is faulty. If not than probably it is a graphics card issue.

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Hi

Can someone tell me where I can get the drivers for my Satellite C660-15R?

I have been on the download page and do not know what series this computer is and how to get the correct drivers.

Thanks, Andy.

Answer:Where I can get the drivers for my Satellite C660-15R?

Hi

Check please http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU one more time.
You can find your notebook as follow:
Product type > Notebook
Family > Satellite
Product series > Satellite C Series
Model > Satellite C660
Short Model No > PSC0LE

Can you find it?

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HI, I got my new Satellite C660-1ME sevral days ago and i installed the most of drivers, but still have problem with two. I still have PCI Simple Communication controoler SM BUS Controller with yallow mark.

All the communication are working well but I don't know what's the simple communication controller appearing in device manager also when pressinf FN + F8 the computer rebpot with blue screen.

Would you please suggest me what to do?

thank you

Answer:Satellite C660-1M - Need some drivers

Hi TronicBrain,

You can identify the devices if you check the vendor and device ID. If you don?t know how to do this check this interesting link:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=78

PCI Simple Communication could be the LAN or WLAN card and SM Bus Controller could the card reader so download the card reader driver.

Check this!!!

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my sound recorder dose not work

Answer:Satellite C660 - mic is not working

Please open control panel > sound properties > recording devices.
Is Mic listed and enabled there?

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Hi, my laptop, Toshiba Satellite C660-1RR, is experiencing terrible problems. First, the blue screen (BSOD) will appear, and then, the laptop either shuts down or restarts again and again. Then upon shutting down, it only opens after hours later. When it is switched on, it doesn't last for even 5 minutes.

All the drivers have been installed and re-installed but the same problem still exist.

Please help.

Answer:BSOD on Satellite C660-1RR

Hi

There are different reasons for BSOD errors.
The BSOD could appear due to serious software problems or hardware malfunction.

You can check easily if its software or hardware related problem.
Take your Toshiba Recovery disk and set the notebook back to factory settings.
In case this will not solve the BSOD problem, the issue is caused definitely by hardware problems.

Did you notice a higher internal temp?
I had a similar problem with my 6 year old notebook. Because of the dust, the internal memory modules could not be cooled down and this caused BSOD.
I had cleaned the cooling fans and removed the dust using compressed air spray.

This solved by BSOD problem for a while?

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Satellite Pro C660 will not turn on. no sounds, no lights just completing dead.

any suggestions?

Answer:Satellite Pro C660 will not turn on

Hi

On this virtual way it is not possible to offer some precise diagnostic. All you can do is to disconnect AC power supply, remove battery and leave it for a while. Then press power button and hold it for 15 or 20 seconds.
After doing this connect AC power supply and try to start it again.

What happen when you do this?

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Hi.

In specification I can read that this model can be connected to the TV so I bought on eBay Scart to 15Pin S-VGA RGB Male HD TV LCD cable lead [http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=280653117637&ssPageNam e=STRK:MEWNX:IT] .

When I plug the cable in (laptop is swiched off) then I'm not able to switch my Toshiba on.
I tryied to plug in the cable with laptop runing but can't figure out how to set it up.

Any suggestions?

Thx.

Answer:Satellite C660-15R - How to connect TV

Hi MusicInMe,

If you have connected the cable to your notebook and TV, press FN+F5 key combination as mentioned in your user manual to switch between monitors. You can choose between internal monitor, external monitor or both (clone display).

But I would recommend choosing the correct TV input channel first before you press FN+F5 key combination that notebook can detect the external monitor properly.

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Hi
I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Thanks
Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

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Hello,
i have a problem with my keyboard, it's still lagging, i have to type very slowly. It makes me angry.
I've been searching some solution for a long time. But everything works only temporarily... Anyone has a good solution?

PS: sorry for my english

Marcel S.

Answer:Satellite C660-1L5 KEYBOARD LAG!

The solution has been already posted here in the forum? should use the ?Advanced search? option in this forum to find similar threads do this one :)
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=253231

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I have a Satellite C660 laptop that is only a couple of months old and not used too much. I turned it on the other day, but the screen is completely blank. The laptop is making 'bleeping' sounds. One, quite high longish bleep, followed by the same pitch but two bleeps in quick succession. This cylce occurs every 30 seconds or so. It doesn't matter whether it is plugged in or running on the battery, the results are the same. I have also noticed that the machine is not getting that warm. When I had the laptop plugged in earlier I had to leave it for a while to answer the phone. Since it has not been working the laptop has one red light and one green light - none flashing. When I returned after about 10 minutes, both lights had turned to green and the bleeping was the same. I have went through the users manual and have tried the suggestions re: screen contrast, brightness and so on, but nothing is happening. I'm pretty p----d off as the laptop is only a few weeks old as I mentioned earlier.. Any help would be appreciated. PS - it is still under warranty.

Answer:Satellite C660 - No Display

Hello

If your notebook isn?t able to start and makes only some beeping sounds it means that a hardware malfunction was detected. It?s not a software problem so you must contact an authorized service provider and let the guys check your unit for errors.

It?s good that the notebook is still under warranty because such hardware repairs are for free and covered by warranty. So get in contact with your local authorized service provider and ask for help. I?m sure the problem can be clarified with the guys :)

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Hello,

I bought laptop Satellite Pro C660-2TQ PSC0RE-01801QGR 2 days ago and found Fn key not working.
Any one help me to enable it?

Answer:Re: Fn key is not working on Satellite Pro C660-2TQ

Hi

Go to All Programs -> Toshiba -> Flash Cards and restart this Utility.
Now if you would press Fn + F8 you should be able to switch Wlan on or off.
The FN + F9 should enabled or disable the touchpad.

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Hi,

I reinstall windows 7 notebook satellite pro and I formatted the disk before creating recovery discs of the operating system .
How can I do?

I just have to activate the license of Windows 7 before moving to Windows 10 , in free mode .

Thank you!!!

Answer:Need to reinstall Win 7 on Satellite Pro C660

If you formatted the HDD before creating an recovery disk, then you will not be able to recover the notebook back to factory settings.

In such case you have two options:

1) you will use an Microsoft installation disk in order to install Windows 7 (you need valid serial key and licence from MS)
or
2) you will order the recovery disk from Arvato service: http://backupmedia.toshiba.eu/

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Good day!

my concern is about my Toshiba laptop I bought it 2 months ago in Europe when I reach in Philippines my son keep on playing it suddenly it was turn off and it didn't open anymore.

I go immediately to Toshiba centre at Cagayan de oro city and I found out that it was the keyboard problem but they could not replace it because there are no available keyboards suited for that laptop. How can I fix it?

Model name: TOSHIBA SATELLITE C660-1DG.

Thanks

Answer:Need new keyboard for Satellite C660-1DG

At first I must say that biggest problem for you is that warranty cannot cover keyboard replacement and you must pay keyboard exchange alone. Notebooks from EMEA (Europe ? Middle East ? Nord Africa) countries have EMEA warranty only so warranty is, unfortunately, not valid.

To be honest I don?t understand why the keyboard must be exchanged if the notebook doesn't start properly.

Anyway, this notebook model has keyboard used on many models so to find new one should not be problem. Best way to order new keyboard is eBay. In last 3 years I?ve ordered several keyboards over eBay. You will not believe me but all of them I ordered from China.

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Hello, I have a problem.

I own laptop Toshiba Satellite C660, i bought it two and a half years ago, but i didn't extend my warranty.

Unfortunately, six months after my warranty expires, my HDD failed. One day it started doing weird sounds and computer was not able to start. I find out that my HDD is broken and I need new one.

So I ordered a new one, put it into my laptop, installed Windows 7 on it (I am a student and my university give us Windows free). But there is this problem:

My laptop's resolution can be changed only to two possible options: 800x600 and 1024x768. I don't remember what resolution I had before, but I am 100% sure that it was better and, what is more important, it was 16:9, not 4:3.

Another problem is that my function key (Fn) do not respond. So I am not able to turn my WiFi or Bluetooth on, or make my laptop hibernate.

Can you help me? What should I do?

Thank you very much.

Answer:HDD Failure on Satellite C660

Hi

At first please be so nice and post exact model number of your notebook (C660-xxx). I don't know if your notebook was delivered with preinstalled OS but if yes I?m really wondering you don't have installed original recovery image.

Anyway, after clean OS installation you must install all necessary drivers, tools and utilities.
Please post model number as soon as possible and e can check Toshiba download page and help you with drivers, tools and utilities installation.

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I wish to connect C660-119 laptop to TV but there appears not to be a HDMI port.
Can you advise alternative solution ?

Answer:How to connect my Satellite C660-119 to TV

It is a bit complicated due to missing HDMI port. According notebook specification your notebook has RGB port only and it can be used if you want to connect external display. This port sends video signal only.

You can use this port to send picture to the TV too. I don?t know which TV do you have and which ports has your TV but for sound you need separate audio cable.
It a bit complicated.

2 more replies