Computer Support Forum

Satellite C660 - Intermittent boot failure

Question: Satellite C660 - Intermittent boot failure

For the past month my Satellite C660 intermittently refuses to boot. Frequency of failure appears to be increasing.

The drive light comes on, the fan runs for 5 seconds (sometimes 15seconds with a speed increase at the end) and then the machine shuts down.

No bios display.
This happens with battery only, PSU only or both connected. With HDD in or out, with or without ram.

Bios has been reset and updated and the bios battery replaced.
No loose connections internally.

PSU produces 19.3V DC.
No obvious pattern as to when it will boot, but when it does W7 runs fine.

Would be grateful for any input.

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Preferred Solution: Satellite C660 - Intermittent boot failure

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Answer: Satellite C660 - Intermittent boot failure

> This happens with battery only, PSU only or both connected. With HDD in or out, with or without ram.
On this virtual way it is not easy to say for sure where the problem is but it must be something with the mainboard. One thing would be interesting: when OS starts properly can you use it unlimited time or is simply cuts off after some time?

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So when you attempt to boot the laptop, you're met with the same plain black screen, and a flashing grey underscore - after which you may get a glimpse of the normal Toshiba boot screen.
This is only a glimpse, however, and the laptop quickly flicks back to the black screen then to the boot menu.
There had been a screen about boot failure but not in recent attempt at reboots. It's just gone straight to the boot menu.
Before this happened, my laptop was functioning relatively normally, barring that it was freezing up - the reason I switched it off in the first place. When I tried to reboot, all of this happened.

The HDD/SSD is suddenly missing too? (where there had been something there before and I'd tried to boot it from that and the CD/DVD (TSSTcorp CDDVDW TS-L633C) is still there though I can't get the laptop to boot from this either.

Basically, I'm stumped. My technical abilities don't really extend beyond basic system restores and I've no idea what's happening.

Answer:Boot Failure - Satellite C660

Not too long after posting this, laptop began to boot, though still isn't working.

Now stuck in a loop.
Two option given are "Start windows normally" and, the suggested option "Launch Windows repair"

However, this leads to it being effectively stuck on a plain screen, with seemingly little "repair" activity going on. Starting windows normally makes the laptop crash, and sends it back to the original menu.

I've attempted to restart this is safe mode, however, this lead to the laptop briefly flashing the blue screen of death, then reverting back to the launch menu.

Any suggestions would be greatly appreciated.

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laptop was accidentally dropped, worked okay at first but now won't load,
using f12 key to boot menu, the screen says,

pxe-e61 media test failure-check cable.
also pxe-m0f; exiting
pxe rom, operating system not found. can anyone please explain waht this means?

Answer:Satellite Pro C660-v10 does not boot: pxe-e61 media test failure

The codes you are getting relate to the computer "setting itself up" before loading Windows and finding either what must be there missing or something that the BIOS says is there but missing. I believe the "check cable" message is generated when the pre-execution enviroment (pxe) looks for a device on a known connection and gets no response. This could be that a cable is not connected or the cable is perfect but the device is "broken" and is not responding to the pxe request.

I don't know anything about c660.
Can you access the BIOS? - is there anything greyed out or missing.
Can you change the boot order so that the CD is first and then see if the computer can start to run from a Windows CD.

(I would think its the HDD - I would think a mechanical device is more likely to give up than the electronics)

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I have a Toshiba Satellite C660 ... a message appear every time I open it tell me that I have a hard disk problem and in the details it told me that I have a hard disk failure and I must do a backup for my data and I must contact my manufacturer.

Can anyone tell me what that is and what to do?

Answer:HDD failure on Satellite C660

At first make data backup to be sure nothing will be loosed if HDD will crash soon.
Copy all important data on external HDD. It is best and easiest way.

Has your notebook valid warranty? If yes I recommend you to contact nearest Toshiba service and ask for HDD replacement.

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Hello, I have a problem.

I own laptop Toshiba Satellite C660, i bought it two and a half years ago, but i didn't extend my warranty.

Unfortunately, six months after my warranty expires, my HDD failed. One day it started doing weird sounds and computer was not able to start. I find out that my HDD is broken and I need new one.

So I ordered a new one, put it into my laptop, installed Windows 7 on it (I am a student and my university give us Windows free). But there is this problem:

My laptop's resolution can be changed only to two possible options: 800x600 and 1024x768. I don't remember what resolution I had before, but I am 100% sure that it was better and, what is more important, it was 16:9, not 4:3.

Another problem is that my function key (Fn) do not respond. So I am not able to turn my WiFi or Bluetooth on, or make my laptop hibernate.

Can you help me? What should I do?

Thank you very much.

Answer:HDD Failure on Satellite C660


At first please be so nice and post exact model number of your notebook (C660-xxx). I don't know if your notebook was delivered with preinstalled OS but if yes I?m really wondering you don't have installed original recovery image.

Anyway, after clean OS installation you must install all necessary drivers, tools and utilities.
Please post model number as soon as possible and e can check Toshiba download page and help you with drivers, tools and utilities installation.

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Hi Tech Guys,
I have a friends laptop that I am trying to fix, their laptop HDD is failing which has been confirmed by Crystalmark and the Toshiba HDD/SDD monitor tool. I have a spare HDD lieing around which I would like to replace it with but I want to clone/backup the files first. I tried using acronis clone image but when I place the HDD in the laptop it does not recognise the new HDD, could it be due to the fact that the HDD has to be a OEM HDD set as the OS drive? I'm stuck as the laptop will not allow me to use my external HDD to backup the files manually. Not sure what to do next even tried to backup the files via my network using easy to transfer tool but it cannot find my PC please help thanks.

Answer:Solved: Toshiba Satellite C660-18C - HDD failure

When you clone with acronis, there are some things you need to do;
1 Boot the system using an acronis boot CD/flash drive. I always recommend doing a clone, image, etc from the boot disk rather than from within windows. It just removes one more layer of complexity from the task.
2 The new hard drive must be blank ie no partition info on the drive at all. You may need to zero fill the drive IF it was previously used.
3 Select source [old drive] and destination [new drive]
4 Complete the clone process and shutdown. DO NOT reboot with both drives connected.
5 Swap hd and pw ON. Make sure drive letters are correct, system boots without errors, etc.

Since this is a laptop, I would do the clone with A/C pw connected. Once finished with the clone, shutdown and remove both A/C and battery prior to swapping drives. Modern systems apply pw even when OFF so you want to be sure there is no pw applied when you are swapping drives or working on the system. Most [if not all] of the time, swapping drives in a laptop with the battery installed would not hurt anything however completely removing pw prior to working on the system is a VERY good habit to get into.

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hi there im wondering if anyone can help with this issue, coming from old school computing where it was a pain the backside to sort things out but you sort of knew where you were, i no longer know where i am!
by this i mean why the hell do modern machines/manufacturers make it harder to sort out problems!!!???

I HAVE UPLOADED SOME IMAGES ONTO MY WEBSITE (to use the space!) the address is my own and there is no dodgy content or threats on there so feel free to have a look to see if you can help!

my 10 month old toshiba satellite c660-2ef has decided to un recognise the HDD by itself and after checking the fixings cables and a good visual check , i have gone as far as buying a new SSD to replace the old drive as its died, this didnt work either.

according to other forums my bios may be corrupted but i cannot find a fix as i cannot flash it to phoenix v2.0 in dos as it is

i have tried to put the laptop into crisis mode by depressing fn and B buttons on start up and reflash the bios but this is to no avail as i cannot find a correct or an easy procedure to get phlash16.exe working from a bootable USB drive and flash it via that method as it is currently the only one open to me

not that im familiar with using phlash16 but it just gives me a himem error message ??? lost here even if its the right version for my c660-2ef Read more

Answer:Satellite C660-2EF - error on startup what is PXE-E61 media test failure

progress, got v1.6 working and disabled option for PCI-LAN in cmos now it just says operating system not found

how on earth do i reinstall windows to my pc without a recovery disk and now theres absolutely nothing on my HDD?

downloaded win 7 home premium and put onto a cd, wont pick it up

modern computing is so lame give me xp and a desktop anyday

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Running diagnostics on my two-day old Satellite C660 shows a failure on the hard disc. Windows hard disc checker ran without failure.

Can I assume that this is a false indication by the Toshiba diagnostic? The one thread on this topic is not conclusive on this issue.

Thanks Fred

Answer:Satellite C660 - Diagnostic shows a failure on the hard disk

Hi frredi,

What diagnostic tool you mean? Is it the Toshiba diagnostic tool that shows an error on HDD?

If yes you should contact the seller of the notebook and ask for replacement notebook. Defective HDD sector you can always get but it?s not recommendable to save important data on it.

So just give it back to shop and take a new one. :)

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I have a Satellite C660-10D that is within 1 Year Warranty that has suddently decided it doesn't want to boot up and gives a strange noise that sounds mechanical.

I've tried F2 & F11 options during boot but I keep coming back to the same messages whatever options I try:

Realtek PCIe FE Family Controller v1.23 (07/28/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Operating system not found.

I can't get past this & get the laptop working, which leads to my second problem.

It is within warranty so I thought I would log for repair. The Serial number is recognised in the Support My Product section. But when I try to enter it in the repair section it says

ERROR: Serial Number not valid.
Please check and re-try.
Then gives a number to call that only works weekdays.

So I have what appears to be a broken laptop that I can't currently log for repair.
If you are able to help with either of these problems it would be greatly appreciated.

Answer:Satellite C660-10D Operating System Not Found PXE-E61: Media test failure


I?m quite sure that the problem is related to the faulty HDD.
This would also explain the mechanical noise while booting.

The PXE-E61: Media test failure appears because the notebook tries to boot from LAN.
Why? Because the HDD could not be found and the CD/DVD drive does not contain a bootable disk.

So BIOS switched to LAN?

Therefore the HDD replacement should help you to sort out this issue.
If the warranty is valid, get in contact with an local ASP in your country. Maybe you could get a HDD which could be replaced easily?

Here is a database with all ASPs worldwide: -> Support & Download -> find a authorized service partner.

By the way: here are nice short movies hwo to replace a HDD:

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Update to 1.4 stops on : Project ID check failure. I have Satellite C660, BIOS version 1.0.

Thahx for help.

Answer:Satellite C660 - BIOS update stops on : Project ID check failure

Can you post more info please?

Which notebook model do you have exactly (C6660-xxx)?
DO you use original preinstalled operating system that you got with your notebook?

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I'm new to this site and need some advice.

I have a Satellite C660 Laptop and when I recently turned it on I got this message.. HDD has a Smart Predict Failure Function, check drive.

I have done a HDD Recovery but still getting the same message.
Do I need to buy a new HDD and if so where is the best place to buy one.

I live in regional WA.

Any advice would be much appreciated.

Answer:Satellite C660 - message: HDD Smart Predict Failure Function - check drive


This looks like the HDD is going bad and in this case the recover procedure isn?t a real solution.
I think you have to replace the HDD in order to fix this problem.

The notebook supports the 2.5? SATA HDD and I think that you should find some good online offers in your region.

By the way: after the HDD replacement you should be able to recover the notebook again using the recovery disk.

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I'm trying to fix this laptop for a girl I know, I've built machines and fixed many before and this is my first time needing help but I am stumped.

Basically she told me her hard drive had stopped working, this was verified by a third party. I told her what hard drive to buy, she got it and I installed it.

I initially tried to install windows 7 from a USB, it was recognised in the but I was getting a failure.

I assumed something was up with the USB so tried to install from CD which is also failing:

[ CD/DVD&nbsp;&nbsp; TSSTcorp CDDVDW TS-L633C] is failed<br><br>The hard drive is recognised.

I have tried changing the SATA controller mode to compatibility, which is the only other option from AHCI

Somewhere it pops up Media Test failure, check cable but very quickly so I barely can read it, but CD, hard drive and USB's are all recognised.

Any thoughts? I've had this laptop for a couple of weeks now, she is getting understandably impatient, please help :/

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Hey all, new to the forums

Well, for a LONG time (18 months or so) my PC will refuse to boot into windows, it will hang at a point in booting, then restart and the "Windows did not start sucessfully.." screen will appear. No matter which of the options i select it will restart and go back to the "Windows did not start sucessfully.." screen.

The only way I have been able to fix the problem is by formatting and reinstalling windows. It will then work fine for a few months, before the problem occurs again.

Since this problem occured i have replaced the HDD and upgraded from XP Home to XP Pro, so i assume we can rule this out as a cause.

PC Spec
AMD Athlon XP 2400+
MSI Geforce4 4200
Creative SB Audigy
512MB 333mhz RAM
Asus nForce2 AV7n8x
80GB Maxtor HDD
Win XP pro SP2

In addition, if i try to just reinstall windows without losing my files, the installation fails as setup cannot create C:\windows\security\templates

This problem has me (and anyone I've asked) stumped I hope you guys can help, if you need any more info, just ask.

Thanks in advance


Answer:Intermittent Failure to boot


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I am having trouble with my computer at boot up. When I click the power button the machine sounds like it is starting up (ie the hard drives spin and the fans begin). However nothing happens and it seems like the POST is not running. The only way I can get it to boot is to click the reset button. Sometimes it requires a couple of clicks, sometimes more, sometimes less. But generally a couple will solve it!

I initially thought it was a power issue so I tried a 400w PSU but to no avail (my original one was 300w).

My motherboard is an ASUS with a 1800xp athlon chip. I built this machine myself a little while ago and it has always behaved like this, I thought it was kinda qwirky!!

If anyone has any ideas as to why this might be happening I would be very grateful. I would like to get rid of this problem as I might be selling it...


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I get intermittent boot failure with my desktop PC.
It's a high-end one for audio recording, Intel i7 based running Windows 7 64bit.

About once in every six or seven boots (sometimes less frequent - no pattern) my PC goes through all its boot checks on-screen and then hangs just before the Windows sign-in screen appears. A white cursor is left flashing in the top left hand corner of a black screen. Another variation is that the PC will, part-way through booting, switch itself off and immediately back on again, often resulting in the hanging boot. I usually have to manually switch the PC power off and back on again to reboot again, sometimes five or so times, before booting into Windows finally happens.
At other times the PC will boot with no problems whatsoever every day for days...

I thought the problem might be the SSD - my system disk - an OCZ-VERTEX3 -but last week I updated the firmware on it to the latest version and this hasn't cured the problem. Could it be the Motherboard than can cause such things? It's an ASUSTeK P8Z68-V PRO, and I have never updated anything on the motherboard since I bought the PC in 2011.

Answer:Intermittent boot failure p- why?

There is no common cause for this one.
I will suggest some things in hopes one of them is it. Try one at a time.
1) unplug any USB devices except mouse and keyboard while booting, if your motherboard has special USB connections for mouse and keyboard use them
2) update your motherboard BIOS
3) run Prime95 overnight to test your RAM
4) if you have a HDD, image the SSD and restore to the HDD, boot with the SSD out of the system
Sorry I don't have a single answer, post any cards and peripherals in your system if these suggestions don't work.

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For a while now my X200 has been suffering an intermittent problem with the screen. When powering on it will issue one long and two short beeps and then proceed to boot but without the display.

I normally power cycle a few times and find that it sorts itself out but this evening it didn't want to cooperate so I dug out a cable for my TV and used that as a monitor and sure enough the machine booted fine and after POST immediately switched to the onboard display again. Does anyone have any idea what is happening and why?

A bit more background.
This has been happening on and off for a good month or so now.
I have used a variety of drivers both WHQL latest, and LV2G releases, but they all have the same issue.

At the moment I am on the default version of most the drivers and am going through the process of appyling the upgrades having just clean rebuilt the machine due to other issues (in a separate thread) but immediately before the rebuild, the probelm was just as evident and all drivers were the latest so I don't think it is a driver related issue or at least not one that appears to be solved by any of the existing releases.

Answer:Intermittent failure to detect LCD screen on bootup on Satellite X200

Sounds pretty strange. Have you checked your BIOS options? Perhaps you should set it back do default settings.
Or try and install the recent BIOS version.
If this does not help, and as I read you already have done a clean reinstallation with latest drivers, I would suggest you contact local ASP, as beeping sounds are not that normal.

They can tell you what those sounds mean.

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I am having the same problem with my Lenovo K430.  I have found if I turn it off and wait a while then turn it on it will usually boot on the first or 2nd try.  My guess is that the motherboard or hard drive has a serious heat problem and since it only affects boot (I have not tried disconnecting the drive and rebooting before it gets cooled down) I tend to think it is a drive issue.
One other interesting thing is I can hit f2 and get into the lenovo one touch recovery menu which is obviously reading from the disk. (HD light flickers and everything)
Moderator note: moved to correct board and edited subject to match content.

Answer:K430 intermittent boot failure.

when it has been off for the night and you hit the power button does it boot first time?if not this is down to 2 things psu or mobo are the most common problems with hitting the power button once or twicenow if it boots but windows does not loaddoes it reboot or do you have to reboot ithave you tried the lenovo one touch recovery

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Hello folks
Just wondering if anyone could try and guide me in troubleshooting a friends pc.
He had his PSU die a few weeks ago and replaced with a larger one (750w increased from 400w), but since then the machine is not happy. It always fires up but intermittently hangs during Win XP boot. When it doesn't hang fully, there still seems to be a pause where the blue loading bar freezes for approx 10-20 seconds before then continuing the load and all seems OK for a limited time before the whole pc freezes up and needs restarting (Anything from a few minutes to 30 minutes).
He is convinced it's his mobo, but I'm surprised the thing would start and run at all if that was duff and my thought is HDD as that seems to be working very hard on boot and when I accessed the bios setup screen on boot it is hanging on search for SATA drive.
Any suggestions please, on how to try and bottom out root cause?
He does have a spare HDD which we're going to install tonight and load XP into, so that is a start, but if that fails to provide a definitive answer, I'm a bit stumped on where to go next?
The mc has a single SATA 320Gb HDD, 4Gb RAM running XP Pro

Answer:Intermittent boot failure and pc freeze

I'll ask the obvious but you do have all the necessary cables plugged in to the mobo.The 24 pin or 20 +4 pin and the 4 pin 12V ATX cables?

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I bought 2 x 4Gb memory modules to upgrade the memory to 8Gb.
With 8Gb installed the laptop won't boot but it will boot with 6Gb installed.
Both the 4Gb modules work in the 6Gb configuration and the BOIS is 1.8.

Any ideas?

Answer:Satellite C660-108 does not boot up with 8GB RAM


According to the user manual, this notebook can be upgraded up to 8GB RAM.

So you should be able to use the 2x 4GB RAM modules?

I think both modules are not compatible to each other and therefore the notebook cannot boot up.

You should test the notebook using other modules.

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My friends nephew has a C660 which when you switch on shows the Toshiba splash screen with a panel at the bottom showing the following "Press F2 for start up,Press F12 for boot options menu. How can you set it to be able to boot up directly from the HDD without having to press F12 and selecting the Hard disc option?

Answer:Satellite C660-17J won't boot

If everything is OK you must not do this and notebook starts automatically. Enter BIOS settings, set it to default settings and try to start notebook again.
Is original OS preinstalled on this machine? I mean OS version that you got with it (WIN7 64BIT HOME PREMIUM).

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the story goes...
bought a c660 last october 2011 and it failed and was replaced in april 2012 this year.
it now won't boot into windows - it goes as far as the windows logo but after a period, shuts off and retries.
won't go in safe mode - it stops at the same place every time and does nothing until the power button is pressed.

questions -

hardware or software related?
will toshiba give a damn or will they say "out of warranty"?

in my mind toshiba should offer a replacement as a month out of warranty is just not good enough

Answer:Satellite C660 won't boot

On this virtual way it is not easy to say what is wrong there.
My advice: if you don?t have some important data saved on HDD set BIOS to default settings and install OS again using recovery DVD (I hope you have created it).

Please do this and check if Windows starts properly.

I cannot say anything about warranty. You must clarify this with Toshiba service provider.

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Hello everybody.
I have a laptop (model in title) that is running into a strange issue. It has happened two days ago: I was trying to turn it on and while I were onto win7 login screen, it suddenly turn off. Apart that fact, that of course is not related to what I'm asking here, when I tried to turn it on again, a white-blinking-dash appears into top-left corner of the screen.

First thing I had in mind: no bootable HDD; basically an error into MBR o something like this?

My first try was to access recovery partition (by pressing F8) but nothing happens. So I've tried also with every possible F{1,2,3,...,12} key but without success. Strange, I've never formatted my laptop, toshiba didn't mount a recovery partition for that model?
Ok, nevermind, as I'm an IT guy and I'm quite skilled, my second try was to create a bootable USB stick with some tool (like partition manager, gparted and so on...) and to boot the utility from there just to check and fix errors (if there are).

With my big surprise, this laptop seems not to be able to boot from USB!

What I've tried:

- Create a stick either with MBR for BIOS and UEFI (FAT32, NTFS)
- Create a stick either with GPT for UEFI (FAT32, NTFS)
- Switch BOOT order in BIOS
- Pressed F12 to select manually USB to boot
- Check for safe mode (that BIOS [1.40] seems not to have that possibility)
- Change to CMS (that BIOS seems not to have that possibility)

So I'm stuck here, wondering why this laptop can't make a normal boo... Read more

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I have a problem.
After updating the BIOS to the latest version of the laptop can not boot from the drive usb.
In the boot menu, this option is present, but can not boot.

Sorry. Google translate.

Answer:Satellite C660 will not boot from USB

Sorry but we don?t know what is saved on your USB stick and what you want to do exactly.

Enter BIOS and set it to default settings, restart notebook and press F12 at start up. In boot menu choose USB device and press ENTER.

What happen when you do this?

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hi all

hope someone can help me with this.

I'm trying to put a new hard drive in a C660 but cannot get to the 'boot from cd' option no matter what i do.

If i press F2 i get the windows boot manager with one option.
Windows 7

If i go to F8 i get Advanced boot options.
Safe mode ect. No CD option

F12 takes me to Windows error recovery with 2 options
Launch setup repair ( recommended )
Start windows normally

Also tried 0 on powerup, that just gives F2 and F12 options.

Can anyone tell me how to get to boot from the cd?

many thanks

Answer:Satellite C660 -cannot boot from ODD


Try to get hold of an external cd drive and set your bios to start from usb device or usb cd rom. You can also copy your installation disc to a bootable flash drive.

Hope it helps.

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hello forum vistior,

laptop; toshiba c660-1dz
i have a problem regarding trying to boot from usb on my laptop i have been searching for a combined 6 hours over the past 2 days to try and solve an issue im having now all that i need to do is boot from usb but there is no such option when i go to boot menu or if i go from setup ->boot (f2 on starting screen). i dont know where to find boot setting or boot preferances etc.i dont wanna mess anything up therefore im yet to explore via trial and error because i dont want to end up in a bigger problem. Technical help much required and appricated. many thanks.

distressed owner of a currently not working toshiba

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I don't know how but my Grandson has seriously broken his Satellite C660-2EV

Boot from HDD - Boot Mgr not found

Boot to recovery partition - Boot Mgr not found.

Boot from a (Generic) Windows 7 install disk - boots, starts to install, finds it has not got a required driver (but doesn't tell me what it is). Allows me to access drives C:, D:, E: and X:

Boot from Toshiba recovery DVD. White bar gets around 25% across screen then stops with "You have removed USB media during install" (or something like that, laptop currently in pieces).

Removed and re-seated memory and DVD drive. Removed HDD, plugged into my PC through USB adaptor and scanned the two visible partitions (300Gb each) at bad sector level. No problems.

Help! I'm out of options.

Laptop must be (basically) functional as it will boot from (non-Toshiba) DVD.

HDD seems OK when checked externally and from (Non-Toshiba) boot

What's left?

Answer:Satellite C660-2EV doesn't boot - Boot Mgr not found

All you have done is right and I would make the same tests.

Set BIOS to default settings and test it with another HDD, if you can obtain one for testing purposes.
I cannot say for sure but somehow I feel HDD is the troublemaker.
Try to install original recovery DVD on new HDD.

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Hey everyone! I'm new to this forum, but I am totally lost on this issue.
I have an early 2015 Dell XPS 13 9343, i5 with QHD+ touch display. I have been experiencing an intermittent issue where the system doesn't boot or even display the Dell logo, but gives a series of 3 slow, foreboding low-pitched beeps at about 3 or 4-second intervals, followed by a higher-pitched beep after which the fan revs and the system powers off. The front indicator light quickly and repeated flashes 3 amber followed by 1 white. 
According to the guide at, the beep code indicates a system board failure, the common remedy of which is to replace the motherboard. What mystifies me is why this issue only occurs intermittently. For example, I am typing this post on my XPS 13 at the moment, and everything is functioning perfectly smoothly. But I could literally close the laptop, go get coffee, come back, and it would be totally inoperable. In the same way, earlier today I tried to show a friend at school how it wouldn't boot, and it woke up in 6 seconds as if nothing had ever happened even though it was making alien spaceship noises no more than 5 minutes earlier.
This problem has been haunting me since this spring. It happened several times with the same symptoms, and I ran a BIOS update (when it happened to be working) and the problem disappeared, only to return again ... Read more

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I have I Satellite c660 with a problem since yesterday it shutdowns after boot (5 min or so)

the cover on the back is very hot, i think its still under warranty but I rader not use it beceause I cannot mis my laptop very long.

where can i check the warranty, and is er a way to fix this my self (without loosing my warranty) or something i can try

I send I mail for info at [email protected] (belgium) but it returns beceause the adres dont exist. :manfrustrated:

Answer:Satellite c660 shutdowns after boot (5 min or so)


I think the notebook shuts down because of the high temperature.
This would happen to prevent the hardware parts from damage.

Did you clean the cooling vents in the past?
Do this using an compressed air spray? this is good tool to get the dust removed.

I did it many times?it helps to keep the good air circulation.

PS: if you have some hardware problems with your Toshiba devices, the first contact person is the Toshiba authorized service partner in your country

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I have a Satellite C660-117 laptop, and recently I've been having issues with the power with it. I've found that it is temperamental when it comes to charging, and recently I've had it sat in one place as I knew it would charge like that, but decided to transport the laptop elsewhere and since not been able to charge/power it since the battery ran dry. I haven't tried plugging it back in where I originally had it (and it's not really suitable to have it sat in one place, mainly because it's partially in the way of a desktop system).

I have tried various things, taking battery and AC adaptor out, leaving it for a while, then plugging them back in, and also taking them out, pressing the power button for thirty seconds and plugging it back in, but the problem appears to be between the AC adaptor and the laptop itself (No power goes to the laptop from the mains). I have also tried using another AC adaptor from another laptop, but this hasn't worked either.

Was wondering if there was any other option I could try out, or whether I'm stuck with having to purchase another laptop, as it's waaaaaaaaaaaay out of warranty. I would rather not go for this option, nor can really afford to send it off for a while to be repaired due to the time it would likely take.

Thanks in advance!

Answer:Satellite C660-117 - Won't boot, won't charge

If notebook cannot run with AC power supply only there is some problem with power supply electronic on the mainboard.
Sorry but with such issues you need professional help. Problem is that repair will be pretty expensive.
So maybe the best solution for you is to sell it on ebay because many hardware parts can be used for replacement and buy new notebook.

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Had this laptop for just under 2 months, was running really slow so i backed up my data and did a factory reset, during the reset the machine reboots itself multiple times. after about 6 reboots all i got was a black screen with a cursor (ctrl+alt+delete doesnt work), the cursor moves but nothing else happens, i assume something went wrong with the recovery so i though id try it again, only to find the F8 menu when booting up no longer lists repair computer. Ive tried booting off a CD but when i hold down '0' and press F12 when prompted nothing happens, i just return to the windows mem test screen.

Also when trying to enter the bios, i press F2 wehn prompted and the message changes to 'HDD Recovery' very quickly then continues on to windows mem test screen.
So at the moment im a bit stuck, I tried removing power and battery over night but that didnt help either.

Any suggestions how to get this working again?

Message was edited by: ma_anse

Answer:Satellite PRO C660-1LR Boot problem


You mean you cannot access the BIOS?
To access the BIOS you have to press F2 immediately after the power button has been pressed. You can press F2 several times in the row to ensure that this has functioned.

>Ive tried booting off a CD but when i hold down '0' and press F12 when prompted nothing happens, i just return to the windows mem test screen.

In order to boot from Recovery disk just press F12 (don?t press 0 button). This should enable the boot menu on the screen. Then you could choose the CD/DVD drive as booting source?

But all this sounds a little bit like a hardware problem; I think about memory or HDD issue? so maybe these both parts should be checked too.

There is a nice tool called Drive Fitness Test which allows you to test the HDD for some errors?

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Hi guys,

after a few solid days of frustration here I am.

I'm working on a friends Satellite C660-2EL
It was stuck in the endless Win 7 boot loop and would not be recovered by any means.

So I decided a format was the way to go.
After the format using partition magic everything was going smoothly.
I reinstalled Win 7 and the setup was also going fine. Once the setup was completed and it did a restart I decided to pop into the BIOS and amend the boot order as I had set it to CD drive first. So after changing the settings then saving and exiting the damn thing refuses to boot at all now, not from CD HD or anything else.

The toshiba screen flashes up but when I hit F2 now it just freezes saying entering setup.
When I try to hit F12 the screen goes back to the blinking curser.
If I press nothing I get the blank screen with the curser.

I saw a video on you tube for resetting the CMOS, I've tried this with no luck.

Any ideas guys?

Answer:Satellite C660-2EL wont boot


You mean you got an blinking cursor in the left upper corner and the unit does not boot from CD nor from HDD?
The blinking cursor is mostly a sign of HDD malfunction.

I recommend checking the HDD using an tool (freeware) called Drive Fitness Test.
This tool creates an bootable disk which scans the HDD for malfunctions.

If the HDD is fault, so you need to replace it?

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My Toshiba Satellite C660-155 laptop wont boot up. When i turn it on i get a blinking "-" in top left corner, then the screen goes black and nothing happens after this. It is over a year old which means it is past its warranty.

This has happened before, about 4 or 6 weeks ago, a friend fixed but it has now returned to the black screen.
Any advice would be greatly appreciated.

Answer:My Satellite C660-155 wont boot up

For better understanding you must offer more precise information.
Can you enter ?Advanced boot options?using F8 at start-up?
Is option ?Repair my computer? listed there?
Can you start OS in safe mode?

Have you created recovery disc?

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My Toshiba Satellite C660-DSC0QE, running BIOS version 1.80, won't boot into Windows any more - it just goes to the dreaded black screen with white cursor.

I've tried a Win 7 system recovery disc, a USB stick with Kaspersky recovery software on it, and even a full Win 7 installation disc, and it won't boot to any of them.

The boot order is set correctly, the devices (optical drive or USB port) do get read, but they never actually boot into them - there's either an obscure error message or it acts like they weren't there at all.

The obvious answer from these forums seems to be to turn off secure boot mode and to then switch the boot mode from UEFI to CSM. Easier said than done - those menu options don't exist at all in my BIOS/CMOS screens.

Finally, I don't see a way in the instructions to get a BIOS update to happen without being in Windows on the PC already - I'm assuming BIOS version 2.00 would have these options.

Any help gratefully accepted!

Answer:Satellite C660 won't boot to disc or USB


I assume you?ve got an white, blinking cursor in the left upper corner.
Is this correct?

Such symptoms appear in case the system cannot find a bootable device (HDD) or in case of memory (RAM module) problems.

First of all you said that you don?t have UEFI / CSM boot mode in the BIOS settings.
So I?m asking you what boot mode settings do appear in BIOS exactly?
Did you search for these settings in the right area?
Usually you should have in BIOS an area (tab) called ?security?.
In most cases there you will find secure boot option but the Satellite C660 does not support such option because it?s too old.
But boot mode (UEFI /CSM) should be available in BIOS. Check the BIOS area ?System settings?

Anyway, as I said above; it could be also an memory issue therefore I would recommend you to check if memory is OK.

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Hi guys I wonder if anyone could help please.

I have a Toshiba Satellite Pro C660-2DR laptop which seems to be faulty (just out of warranty).
Everything worked fine until we came to switch it on one morning and found the screen remains off (black screen). There is no output through the VGA as I have tested it on an external monitor.

The CPU fan spins for a couple of seconds and then switches off.
There is no hard drive read/write sound either. The power LED remains lit. I have removed the hard drive to access the data on another system which worked fortunately

. I have also removed the RAM, battery and optical drive but there is still no output on the screen.

Does it sound like a faulty motherboard?
The laptop appears to be in excellent condition.

Is there anything else I can try please? I would be very grateful for any advice.


Answer:Satellite Pro C660 does not boot no screen

Yes, this sounds like faulty motherboard or an part of motherboard like RAM or CPU.
You said you have already removed the RAM but did you use an good tested RAM module?

Theoretically it could be just an RAM problem but in worst case you will need to replace the motherboard and I think this would be really expensive repair.

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Decided to upgrade my dud lappy to 4gb and bought 2 x Legend 2gb L256483J-16 chip (2 x 2gb DDR3-1333) and she wont get past bios.

Put the dirty old standard 2gb Samsung PC3-10600S-09-10-222 back in and works fine. Then put 1 Legend 2gb in and it works and reads 4gb memory.

Why won't it work with the 2 Legend sticks ???

Answer:Satellite C660/03C does not boot up after RAM upgrade

>Why won't it work with the 2 Legend sticks ???
I?m afraid there is some compatibility problem. To avoid such issues use recommended, compatible and tested memory modules.

My advice for you is usage of Kingston modules. The right one you can find HERE .

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I have just purchased a Toshiba Satellite C660-195 with Windows 7 pre-installed.

This morning I have switched it on and it came up with a black box with x:windows\system32\drvload.exe in it. This box then disappeared and Startup Repair kicked in. It then told me Startup Repair cannot repair this computer automatically. The advice was to remove any device which had been recently attached to the laptop (such as a webcam or music device) but I have not installed any hardware or devices. I clicked finish and it shut down the laptop.

I switched it on again and the same thing happened (again and again!)

One forum suggests trying the following: Click the 'view advanced options for system recovery and support' link which asks me to choose my keyboard configuration but then when I do & click next it tells me "You must log in to access system recovery options" I am never given the option to log in!!

When accessing the Advanced Startup options using F8 I am still unable to solve this problem. The same thing (above) happens when I try to start in all Safe modes, Last Known Good Configuration (advanced), Debugging mode, Start Windows normally etc. I just don't understand it.

Upon searching other forums they have suggested holding down zero whilst switching on and then chosing Windows 7 to restore the laptop to its factory settings but the same thing happens - it just shows the black screen with x:windows\system32\drvload.exe then launched Star... Read more

Answer:Windows 7 will not boot on new Satellite C660-195


Sorry to hear you have this problem. Fact is that new notebooks are delivered with HDD recovery image only and not with recovery DVD. What you can try now is to install recovery image again using HDD recovery installation.
If this will work you will have ?out of box? state again.

Please do it following instructions on this document -

Please send us some feedback.

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After various posts i purchased an HD6870 on recommendation (2nd hand) and a new 2tb hd to install win7 64.

I had previously ( as of yesterday) a gtx 280 which i was running via a 6pin pci express and an adaptor to pci-e ( 8 pin).

Having unplugged my gtx280 and sold it, i made the cardinal sin of doing so without taking off the graphics drivers of the old card, but thought it would at least run in crap mode once plugged in until i popped the drivers on...

Guess whats coming? No display, ive done all the various checks, swapped pins, cables, slots blah blah- the fan on the card runs, the psu has enough power but i cannot get a screen up at all and so im a bit stuffed!

Specs are:-

Amd athlon 3ghz (6000) dual core (2x64)
Win 7 32 bit at the mo
Asus m2n32 sli deluxe ( presumably onboard graphics- but only hdmi and no adaptor from vga)
Tagan 530W psu ( 2x 22A 12 v rails) modular
Annoying hd 6870 1gb gpu.

Im getting a bit stressed out, i assume the gpu just requires the two 6 pin cables from psu to gpu and that should do the trick? Please help!!

An update:- so now i have a display screen but am stuck on the motherboard loading screen and have intermittent DISK BOOT FAILURE! hurrah! Going to swap a few sata cables around, erff and on it goes!

Answer:Problems with HD 6870, intermittent disk boot failure

Sounds like a cable is loose or disconnected

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Satellite C660. I can only boot with battery disconnected and charger connected.

Answer:Satellite C660 will not boot when battery connected

Since when you have noticed this problem?
Is battery that you use still original one that you got with your machine?

When Windows is fully loaded and you put battery additionally is battery recognized properly?
What happen when you disconnect AC power supply?

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Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you


Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

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I have a Satellite C660 - PSC0AQ-03C019 + 1B194392K

For the last year the notebook has been running fine however in the last 2 months it has had a boot issue. The first attempted boot of the day, it will not boot, it powers on gets past the boot screens past the blinking cursor top left then stalls with a blank screen (not cursor just a faint glow).

Pressing and holding the power button turning it off and then turning on again the computer will start. sometimes (not always ) it will ask to boot normally or repair.

The notebook works perfectly in use not errors not crashes. Restarting the notebook works as expected shutting down and powering on after 5 mins works fine.

If the notebook is left off for an hour it or more it will not boot the same as above. powering off and powering on the system will boot but with start normally question.

There are no errors shown in system logs

I have performed a full system reinstall from HDD recovery.
I have performed a full system reinstall from DVD recovery.
I have performed a full system reinstall from DVD on to a brand new hard drive recovery.
I have replaced the ram

I have attempted to update the bios but get an error
Bios version above 200
Battery capacity more than 10%
AC is attached

Answer:Satellite C660 fails to boot first time


Your problem description is, for me, pretty confusing and I cannot understand your problem.
Can your notebook load and start preinstalled operating system or not?

Enter BIOS and set it to default settings. After doing this start your notebook again and describe what happen exactly.

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I am unable to get into boot menu for my laptop.i pressed esc f1 f2 f10 f12 keys.but im unable to got to boot menu

Answer:How to enter boot menu on Satellite C660-20C?

Can you please tell us which operating system do you use?
Does preinstalled OS starts properly?

Is maybe option for ?Fast boot? enabled?

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My Satellite laptop C660-2EV running Windows 7, for no apparent reason crashed to the blue screen of death, after which it would not reboot.

I have attempted to reboot in safe mode using the function keys but it gets as far as loading: windows\system32\drivers/classpnp.sys and then just sits there. From the various Internet posts it would appear that there is no definitive answer to this problem. Recommendation is to reload using recovery disks or the hidden image.

I cannot access the user manual as it is on the laptop so i have referenced the various posts on the internet. I had created repair and recovery disks when i purchased the laptop and so following various posts I booted my system with the repair disk and the process started.

Unfortunately the screens that appeared were different than those in the posts and as I do not have access to a user manual, I do not know if I am following the correct procedure.

Can anybody provide me with a PDF user manual for a C660-2EV laptop ?

Alternatively can anybody advise me how to reload Windows 7 ?

Thank you in anticipation.

Answer:Satellite C660-2EV crashed with BSOD and does not boot

User?s manuals document can be downloaded from
Anyway, if you have created recovery discs please start your notebook and press f12 to enter boot menu. When boot menu is shown on the screen put recovery disc 1 into optical disc drive and choose CD/DVD device as bootable device and press ENTER.

Installation should start. What you must do is just to follow menu on the screen. It must be similar as sown on

If you have more questions or if you need some assistance let us know.

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So this morning after trying to power up my Toshiba Satellite C660/C660D I was met with a black screen.

The power lights both work and light up, the fans whirl when I power up but nothing ever comes up on the screen, I was wondering if anyone could help here?

It's less than 3 months old.

Answer:Satellite C660/C660D will not boot up (black screen)

To be honest I really don?t know how to help you.
Remove battery, leave notebook for a while and try to start notebook with AC power supply only. Try to do it several times with and without battery. If nothing helps there must be some hardware problem so I recommend you to contact Toshiba service and ask for help.

Warranty is valid so there is no reason to be worried about it.

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hello guys can anyone help me please .

after windows boot manager failed , i tried to build the bcd boot again , i tried everything but didnt work , and then i got a different bootable USB i format , but i noticed all drivers were gone , i hv downloaded drivers again but since then this laptop become a disaster keep crushing , stucking at startup(welcome page) sometimes a blue screen blink in split sec and r keep restarting ,

i wanted it back as it was before format , i have toshiba hdd recovery on hard drive D but dont know how to use ,

i copied on a usb flash drive but cant boot from it , please help

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satellite c660 blue screen
Technical info.
Stop: oxooooooed

What does this mean and what do I need to do?????
Pretty please someone help me.


Answer:Satellite C660 - BSOD Unmountable boot volume

Windows is corrupted.
You need to use the recovery discs to reload Windows.
If you need data from the HDD you can use a USB SATA 2.5" caddy to copy the data to another PC.

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My Laptop is a saterlite c660-c66od Running windows Server 2008 32BIT with 3gb ram and it started going slow and then the whole system crashed i rebooted it and then it would not load up saying my hard driver failed to boot i then booted it up in linux Ubuntu on a live disk and was able to acsess my Files then i rebooted thinking the hard drive would boot and it still failed. i have tried booting it up again in linux but it wont work

I have Lodes of confidential Documents that are not stored anywhere else and i really need to gain acsess to it is there a way i can recover or fix my HDD or am i going to lose so much data my company is going to crash amd burn

Answer:Satellite C660 - My Hard Drive failis to boot up


In most cases the data is lost if the HDD is faulty and you did not create any backups.
But I found also nice offer from Toshiba here:

Here choose Data Recovery.
You can purchase different Data Recovery Service for Hard Disk Drives. Such services is good for the future. Now you could ask Toshiba hotline for other date recovery services but of course you will have to pay for such data recovery.

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I have read up on this status code & the best advice was from Microsoft site saying that system restore could help. But that was stupid assistance as i cannot load up my system as I cannot complete start up repair because after clicking on it windows bar for loading up files does not end up being completed!

Instead i end up back at the Windows boot manager to try the repair that i have attempted 3 times.

Is there anything else i can do without paying out money for parts.

Thanks, mike

Answer:Satellite Pro C660-2JN cannot boot Windows - status: 0xc00000e9

Could you provide some essential information?
What notebook model do you have exactly and what Windows OS do you use?
Did you create recovery disks in the past?

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I hope you would help me.

I am having an issue with my bluetooth dongle and satellite c660-108.
It works all perfectly. It connects devices via bluetooth and I can do everything I want.

But then when I am shutting down laptop and turning on again it won't go if the bluetooth dongle is still in the usb socket.

I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
I have to turn it off, take out the bluetooth dongle and then turn it on again.
And then windows starts. After that I have to put in bluetooth dongle again if I want to work with it.

It is not a huge issue but it is a bit annoying when I have to take out the bluetooth and put it back again to get the windows started.
I am currently running under win 8.1 but had it already with win 8.

Anybody any ideas??

Answer:Satellite C660-108 does not boot if USB Bluetooth dongle connected

>I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
Mostly the blinking cursor appears because the notebook cannot find an bootable device.

It looks like the unit cannot switch to the HDD while the USB dongle is connected.
I would recommend you checking the booting order in the BIOS.

Set the HDD at the first place and the USB as last possible booting device.
Save the changes and check if it helps.

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Satalillite C660

I cannot boot onto windows 7.
I get a blank screen and curser not matter what, I have no recovery disc.

I have tried F8 and to repair, but again, it just goes to the blank screen.

Any ideas?

Answer:Re: Can't boot Satellite C660 - black screen and cursor


since when do you have the problem?
did you have any problems before?
Did you change anything in the system?

Do you can try to disconnect all removable devices to check if one of these components is causing the problem

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hi all new here

well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)

i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try

i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill


Answer:Satellite C660-106 wont get past boot screen and shuts down

anyone any idea?

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First, thanks for any help. I know nothing about the inner workings of computers, so please, explain things to me the way you would to an infant! Here's the problem: my Satellite C660-IHK is a month old. I haven't used it much, nor have I had any problems with it. Until last night. I turned it on, the logo appeared as usual, and then it went to a screen that told me to "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key". I've no idea what that means or what I need to do now.

On another try, I pressed 'Set Up', which was located at the bottom of the screen when the logo appeared.I went to 'Boot'. Here's the info:

LAN Realtex PXE

On this page, I'm also told to 'Select the priority for booting the computer'. Again, I don't know what that should be. Any help would be much appreciated.


Answer:Satellite C660-IHK - "Reboot & Select proper Boot device"

Do you see this message every time when you start your notebook?

It is a bit strange.
Start notebook and press F2 to enter BIOS settings. Use F9 and set it to default settings and check if the problem persist or not.

If yes restart your notebook again and press F12 to enter boot menu. Check if HDD is listed there. If yes choose it and press ENTER button. Does Windows start properly?

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but I can't enter or reset the Bios.

I tried every button combination I can think of.
F2+power on not work.
F1, F10, F12, del, ESC, INS - all not work

BIOS updated to 1.50-win.
Help, please.

Answer:Satellite C660-1TM - cannot enter BIOS due to Quick Boot Function


To access the BIOS you have to power up the unit firstly (press power button) and then press immediately the F2 button. You can press F2 several times in the row to ensure that the button has been activated.

By the way: The Toshiba HWSetup is preinstalled on most Toshiba notebooks.
This utility provides BIOS options and settings. So you can change the boot order in using this tool too. You can find it in Toshiba Assist ->Optimize tab

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Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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I dropped the laptop today literally a few inches from the floor, it slipped from my hands as I was placing it on the floor. It fell flat.

I am now seeing the message "reboot and select proper boot device"

I have tried a few different options that I have read, and I can see the HDD in the F2 BIOS thing...or whatever it is called. So it is being recognised, but I can't seem to get around the message. Any suggestions?

Thanks in advance.

PS I will need clear instructions, I'm not stupid, but I need things explaining. I do understand some bits and pieces.


Answer:Satellite C660: message: reboots and select proper boot device


I think that your HDD is damage.
I think you did not check this correctly in the BIOS.

Please go to BIOS once again pressing F2.
Now on the first page you will see date, time, CD/DVD drive details and you should also see the HDD details (size, name)
Can you see this?

If not, the HDD is not initialized by BIOS and this means that due to the drop the HDD has been damaged.

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I have a bizare problem with my Satelite C660-1DK; I can only boot to my Windows using Fast Boot option, if I switch to Normal Boot, the screen goes black and it shows Boot Failed - [DEVICE NAME HERE], where the device name starts with the HDD and ends with the USB(if plugged ofc). What would be causing this problem? And how to particulary solve it?

Notes: SATA is set to AHCI Controller.

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When I start up the following error message appears

Invalid BOOT.INI file
Booting from C:\WINDOWS\

I have tried to use the Recovery CD but it does not make any difference

Does anyone have any ideas?

Answer:Satellite 1800: boot failure - invalid BOOT.INI file

Check this Microsoft document:

Cehck also this:

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Our 2 year old Satellite suddenly refuses to boot.
Power is OK
I have a 'Product Recovery' CD but this seems to destroy all programs and data.
I've never had a boot disc
I'm running (was running) Windows XP

Any advice welcome.

Answer:Satellite U200-115 Failure to Boot


What do mean with refuses to boot? Do you have black screen or can you see anything?

If Windows fails to start (however) I would reinstall it with the recovery disk. Of course all programs and data will be deleted but you can backup it, if put the HDD in an external HDD case or boot with a Linux CD and save the data on an external HDD.

The recovery disk contains the factory settings. That means a preinstalled Windows with drivers and tools from Toshiba.


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Hi, i was trying to reinstall windows 2000 and then i got error messages and rebooted. But now if i want to select my boot device is cdrom with f2, nothing happens! I am using a bootable cdrom, i've tried other bootable cd-roms aswell, same problem. The led on the cd-rom keeps blinking, but won't start the windows setup. I don't have any boot-floppy's so please help. Maybe a bios update will help?

Answer:Satellite 1800-100 CD-rom boot failure


Try to enter BIOS settings pressing ESC button when the unit starts. If it works change the boot order and set CD-drive as first one. Other way press C key after starting the unit. Keep it down for a short time. On this way the CD-rom will be choose as first bootable device.


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With no prior problems my laptop has failed to boot up today with the following screen message:-

"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

# Insert your Windows installatin disc and restart your computer.
# Choose your language settings and then click "Next."
# Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \Boot\BCD

Status: 0xc000000f

Info: An error occurred while attempting to read the boot configuration data."

I don't believe that I received an installation disc with the computer so would enquire as to whether this is something that could be downloaded or whether there is anything else that can be attempted short of returning the machine to the retailer

Answer:Boot Failure on Satellite L350


All new Toshiba notebooks, including your Satellite L350, are delivered without Toshiba recovery CD/DVD and this installations media must be created by notebook owner using "Toshiba Recovery Disc Creator". It is small application designed by Toshiba and already preinstalled on notebook with ?factory settings?.

This recovery image cannot be downloaded.

So you didn?t create this reinstallations disc and now you cannot start your notebook properly.
What you can try is to install OS again using Toshiba recovery option.
Step-by-step guideline you can find under

Please install OS again using this guideline. If everything works well again please create recovery DVD. I recommend you to use DVD-R medias.

1 more replies
Relevance 55.35%

Our laptop got a virus and went into a BSOD boot loop, I re-built using the Toshiba Recovery Disk, installed some software then switched off.

Now when switching on the Toshiba screen comes up and then the screen goes blank.
Will not boot from HDD, will not run Recovery Disk, will recognise a Win XP disk, but goes blank after telling you it is checking system.

Have tried restoring BIOS defaults - same problem.
HDD light blinks slowly sometimes - I don't know what this means.

I would be grateful for any ideas, possibly duff HDD or Motherboard but this seems a bit co-incidental with the Virus, could the virus have done this?

Many thanks.

Answer:Satellite P100-227 Boot Failure

Hi rjfo94,

Usually a virus does only affect the operating system but it should be still possible to boot from a bootable disk.
So what happens exactly if you try to boot from Toshiba recovery disk? Does it restart or do you get a black screen?

If you can?t boot from recovery disk or a Microsoft Windows disk it seems to be a hardware malfunction. I would recommend asking a notebook technician for help, they can check the hardware.

3 more replies
Relevance 55.35%

Hi everyone

Hdd problems never seem to end for me.

I have a Satelitte M30-604. Recently my internal Hitachi hdd crashed. Now I am trying to boot from an external hdd through usb but I can't.

a) I am using an external usb 2.0 ViPower 3.5" (model VP9258T) enclosure
b) with a 200 Gb Seagate hdd.
c) I used the recovery cd to install windows on the seagate
d) the bios (v1.4) seems to support external device boot
e) the crashed internal hdd is removed (that is the internal hdd space is empty)
f) the bios sees the hdd and recognises it as a usb drive

I think it should work, but when I turn on the computer, after a while it says: " 0201: Failure IDE #0 "
and gives me the options to run setup or boot.
when i choose boot it gives me the window screen with "boot in safe mode", "last known good configuration" etc, but none of the options work (it restarts and gives the same again).

Any ideas please?

[Edited by: admin on 26-May-05 16:30]

Answer:Satellite M30-604 external usb hdd boot failure

Hi there,

My research on this subject has led me to believe that it is not possible to boot an XP operating system from a USB attached HDD. I have read various posts on various usenet groups about this and the consensus of opinion is that it is just not possible.

Several BIOS providers claim to allow a USB HDD to be specified for boot purposes but I have yet to witness such a set-up being successful with XP.

2 more replies
Relevance 55.35%

I'm using a Toshiba Satellite L300 running Windows Vista,
I recently had my browser (Google Chrome) freeze up while the page i was on was using Java.
I proceeded to reset but once Vista started to boot up it would not go past the loading bar.
I then proceeded to boot from a Vista installation disc and encountered the same problem.

I attempted booting with the SATA Controller Mode changed to Compatibility.
This enabled the Vista disc to load up successfully but did not allow any options but Command Prompt and Startup Repair.
I have ran Startup Repair twice and proceeding this Vista would load up to the loading bar then reset and loop this pattern.
I do not know where to go from here but any assistance would be greatly appreciated.

Brad Winn.

Answer:Re: Boot Failure with Satellite L300


Maybe, your laptop is virus infected and you can't load the Windows. You can make a search and find a software like Kaspersky AntiVirus Emergency Bootable CD and scan for virus. I wonder why you couldn't boot Vista disc in AHCI Sata Controller Mode, as I know the sata drivers are already integrated in Vista.

Run "bootsect /nt60 ALL" in Command Prompt, then press Enter. Wait and eject Vista disk, restart. Hope, it helps. Did you try to install from Hdd recovery image?

Message was edited by: jeka-israel

4 more replies
Relevance 55.35%


I have a SP PRO 2100 which *was* running Win XP Pro SP1 with Celeron 2Ghz, 512Mb Ram & 30GB HDD. Purchased early 2003, so out of warranty. I tried to install SP2 from a MS CD, but got bored after a while and left the machine unattended. I returned about half an hour later to find the machine apparently trying to boot into SP2. 10 minutes later the splash screen was still on, but the machine hadn't booted. (HDD light was active throughout, as it has been in the following scenarios).

To cut a long story short I tried Safe Mode and Repairing the Installation without joy, before giving up in the belief that SP2 was the problem. Data was all backed up and I have a spare full copy of XP Pro SP2, so I thought I'd do a clean installation. Booted from XPSP2 CD and tried to format HDD. Hung at 0% formatted for 20 mins before I stopped.

Eventually tried Product Recovery CD, which seemed to install properly, including replacing the partition I'd had to destroy when I wanted to format HDD. Little difference to boot problem - now it slowly boots as far as the XP SP1 splash screen and doesn't move for several minutes, until a BSOD appears with the technical element of the message (all on one line) STOP: 0x0000007E (0xC0000006, 0x80658CAA, 0xF8954704, 0xF8954404)

Safe Mode 'boot' now consists of an intermittently scrolling list of drivers which stops on agp440.sys for a while before the BSOD appears, as above.

Apologies for the length of the post. I think this sounds p... Read more

Answer:Satellite Pro 2100 Boot Failure


that sounds strange! I would try to start the notebook with a boot disk (could be downloaded at and start fdisk and chkdsk.exe to analyse the HDD!

Also you should check the BIOS settings and st it back to default!

try it and keep me posted!

Bye Antoni

3 more replies
Relevance 54.53%

HI all, my laptop for some reason doesn't seem to think it has a hard drive installed, it says none in the BIOS for hard drive.

I made the mistake of not making recovery disks.

Anyone have any idea of anything I can do to get this working again?


Answer:Satellite L - system failure to boot and no HDD in BIOS


It sounds like that your HDD is faulty because the BIOS doesn?t recognize it.

I think you must replace the HDD and reinstall Windows using Microsoft installation disk. All drivers and tools you can download on the Toshiba website:


2 more replies
Relevance 54.53%

I bought a Satellite L50D-B-140 running windows 8 in August and upgraded the OS to Windows 10. Yesterday I tried to boot it up, and it powered off almost immediately. When I tried to boot a second time, it took about 25 minutes to get into windows. I opened Firefox, sent an email with a couple of attachments and opened MS word. During this period, the machine was unresponsive or very slow by turns. Then it crashed. it came up with a black screen and showed 'no bootable device - please restart system' in the command line. Since then it failed to start twice more and eventually prompted the Windows 10 Recovery system. i have tried following the troubleshooting guidelines but nothing is working - my only remaining option seems to be to do a system restore from a Windows 10 USB. Will this wipe all my documents?

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Relevance 54.53%

Hi, last night I tried to upgraded the BIOS on my Satellite PSA60E to the latest version.

This seems to have failed as I can no longer turn the machine on, the lights go on and the CD drive clicks a couple of times before it turns its self off, this process takes about 2 seconds. As this problem only occurred immediately after the BIOS upgrade I am assuming the 2 are related.

Does anyone have any suggestions as to my next move?

Thanks in advance Pete.

Answer:Satellite A60-106 BIOS update causes failure to boot


Well, if it?s not possible to boot you unit after the BIOS upgrade procedure it seems that you have damaged the ROM module. In this case it?s not possible to do something.
In my opinion the best way is to contact the service partner. Only the ASP can handle the problem :(


3 more replies
Relevance 54.53%

Sorry for my language, but that bit hard for me.
After 2 years of using that model cooler and hdd crashes cause of overheating. Generally, system was working. After disassembly and cooler replacement, I got new problem - system doesn't starting at all. Power and battery LED always indicates "charging", all plugs at mainboard are correctly placed, graphic card plugged correctly, too.
After start indication works for few seconds, cooler starts rotation, but screen remain black and after few seconds system shuts down.

What that can be, graphics or MB? Please advice.

Answer:Re: General boot failure on Satellite A300D-158

Who knows what you made... Again, check well everything if all cables connected properly.

> After start indication works for few seconds, cooler starts rotation, but screen remain black and after few seconds system shuts
> down. What that can be, graphics or MB? Please advice.

If it was a graphic card issue, the laptop stayed working with blank screen. But in your case, it works for few seconds and shuts down.

> After disassembly and cooler replacement

Check if Cpu mounted well, I think it is a troublemaker. Replacing the fan you could touch it.

7 more replies
Relevance 54.53%

Hy everybody,

I have a problem I hope you might help me with.

I bought a satellite L50-B-281 without OS, sibce I have an available W7 licence.

The L50 won't recognize any boot media I present. I alwys get the message:

boot failure: a proper digital signature was not found.
one of the files on the selrcted boot device was rejected by the secure boot feature

I tried downloading a new copy of W7 from MS, burned it to a DVD and tried to boot, but this did not work either.

On googling I found I shoul change the boot mode, but the UFEI is grey in the BIOS and can't be changed.

Have you got any ideas how I can install W7 on the Laptop?

Answer:Satellite L50-B-281 - Boot Failure with Win 7 installation disc

Sometimes it hels just to talk about it.
I just found the solution.
Disable secure boot in BIOS and set UEFI to the other thing.

2 more replies
Relevance 54.53%

No bootable CD in ATAPI - CD ROM message on power up.
Also displays PXE-E61 Media Test failure, check cable. PXE - M0F: exiting PXE ROM.

Bad feeling about this.

Can you confirm my worst suspicions please.

Answer:Satellite P cannot boot from CD & PXE-E61 Media Test failure


Can you boot to Windows or does the notebook stops on these errors?
Normally you get such errors if it?s not able to boot from the HDD. Maybe it?s faulty or the installation is corrupt.

Which Satellite P notebook do you have exactly?


2 more replies
Relevance 54.53%


Recently when on it has been giving off one beep and if it stays on it will repeat this beep every 15-20 seconds.
However, it's now failing to boot beyond the Vista login screen, and just shuts down instantly.

Repeated attempts to start it with or without the battery or only connected to AC power and it gets beyond the "press <f2> or <f12> ... " screen and then shuts down. No beep.

If it stays on beyond that screen I will get the beep as described above.
If I remove the RAM it fails to show anything on screen or beep in any way.

In all cases the cooling fan does fire up, stay on for a couple of seconds, then stops and then the laptop dies or continues trying to load Windows and then shuts down instantly. If it gets far enough it beeps again at the same interval as described above.

The side vent allows me to see the heat sink and it looks clear of debris and I've had no instances of overheating.
Without any error beeps or other symptoms I can't see what's really wrong or what else to check.

Any ideas?


Answer:Satellite A135-S4417 - boot failure

Are you using the original Toshiba AC Adapter? Perhaps its faulty or it cannot supply enough Amps.

1 more replies
Relevance 54.53%

hello, I have a problem with my notebook. I was trying to update the bios but being updated the notebook went on standby.
Now the notebook does not start, feel for a moment the cdrom drive but the screen remains black.
how can I upgrade the bios update in recovery mode?
I read some guides, I have prepared the pendrive crisis but the system does not read the device. I tried with different key combinations fn + esc fn + fn + b f but I can not read the pendrive.
I ask your help to solve the problem.
Thank you

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Relevance 54.12%


I wanted to update BIOS on my Satellite P100 - (PSPADE) with latest version downloaded from Toshiba site.
Quitted all apps.
Run zip file Error Message file %path\phlahnt.sys not found.
Keyboard no longer worked Unable to shutdown even using power button.
To shutdown unplugged laptop and removed battery.
No longer boots No Message, No Beep, Nothing.

I have tried with restore CD with Power up holding F12 key but nothing.
I have also tried to power up with and without AC plugged and with and without battery but still nothing.
Plug, Battery, Leds on when power up Power and speakers leds also on
Any help? Any suggestion, any idea?

Many thanks

Answer:Satellite P100 - Boot Failure after BIOS update


Hmmm? what to say?. Sounds not good and in my opinion it looks like you have updated the notebook with a wrong BIOS or something went wrong during the BIOS update procedure?
Are you 110% sure you have used the right BIOS??

It seems you will be not able to solve this issue yourself without any additional help from notebook technician?.
In most cases the BIOS must be flashed again on special way?

For me it?s clear? You have to contact the ASP to get rid of this issue?

Good luck and regards

4 more replies
Relevance 53.3%

Windows has crashed on this computer and it now fails to boot up on the HD. The machine gets as far as allowing choice of which drive to boot up on, but the recovery CD fails to solve the problem, as it crashes out when attempting to review/set partitions. I can get the recovery CD to fire up and to get me to MS-Dos. Then I can look around at the files in the a:, b: (connecting a USB floppy), c:, d: and x: (the recovery cd).

Any ideas on recovery from this apparently not too serious situation?

Answer:Satellite Pro A15 - Recovery CD fails to solve windows boot failure

Hi buddy,

It?s strange that recovery disk doesn?t work because it contains a pretested image of factory settings and normally this should always work.
If not the recovery disk is faulty (scratched) or it?s a hardware malfunction?

I think the easiest way to sort this out is using an original Microsoft disk. With this disk you can also reinstall Windows.

2 more replies
Relevance 53.3%

Satellite A65 just had the dc power jack replaced.
Unable to access bios, esc and f1 key have no effect. Battery is fully charged. Removed hd and ram, no change.

Answer:Satellite A65: error message "resume failure press any key" and no boot


Sorry, but what has the DC jack with the startup of your machine to do? I really not understand. Could you please explain it a little bit better?

Usually the "resume failure" error should be solved by removing the battery and the AC-adapter for a longer time (about 1 hour) then put everything back and startup the machine. Don?t forget to put the HDD and the RAM into it when starting up. ;)


2 more replies
Relevance 53.3%


I have turned my laptop on after an update and it won't load up,
At first it said to launch startup repair or start normally,

I chose start up repair but it didn't complete the repair.
It now comes up with a repetitive screen with PXE-E63: media test failure, check cable
PXE-MOF: exiting PXE ROM

I have tried googling the answer and going into the BIOS menu and to the boot section but I can't seem to change anything to work.

There is and exclamation mark in front of what I think is my hard drive on the screen


I DON't have anything in the disc drive and I don't have a recovery disc.

Any help would be much appreciated



Answer:Satellite L450D-13X does not boot system - PXE-E61: Media test failure


For me it looks like HDD malfunction and therefore the BIOS cannot find an bootable device and switches to the last possible bootable option which is LAN.

The exclamation mark in front of the HDD indicates that there is a problem with the HDD? therefore I think that you would need to replace the HDD and will need to install the system again.

PS: What notebook do you have exactly?

2 more replies
Relevance 53.3%

Hope someone can point me in the right direction.
I decided to use the recovery cd's to format my laptop and do a clean install as it had become very sluggish.
It taking an age to start etc.

I followed the directions on the leaflet that was packed with the CD's and it all appeared to be working okay.
The files appeared to be loading but after abuot 7-8 minutes (approx. 15% into the process) an error page came up with the following.

"For Realtek RTL8139(X)/8138/810X PCI
PXE-E61: Media Test Failure, check cable
PXE-MDF: Exiting PXE Rom"

I noticed that the power pack was very hot and the underside of the computer was also pretty hot so thought maybe the power pack was maybe faulty. I had another identical power pack so tried again with that.

Same problem again!
Do you think the hard drive is faulty? I have not noticed any problem before except for the sluggish response generally.

I would be grateful for any helpful comments.

Answer:Satellite A30 PSA30E cannot boot properly - PXE-E61: Media Test Failure


This message appears usually if the notebook cannot find a bootable device and finally tires to boot from the LAN.
But if the booting from LAN is not possible then the message PXE-E61: Media Test Failure, check cable? would appear on the display.

Mostly this will happen if the HDD is not accessible (faulty or dead) or the notebook can not boot from the inserted disk.

I think you should firstly check if it would be possible to solve this issue using a new HDD.

Bye & Good luck

4 more replies
Relevance 52.89%

Error message on boot up says"
Realtek RTL8100E/8101E Fast Ethernet Network Adapter W 1.82 (060510)
PXE-E61: Media text failure check cable

This message is repeated over and over.

Is there a solution?

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Hello Hello,

my problem is this : a few days ago I update Windows and started going slow clogged after several days decided to put the factory, still try to jam it back to the factory and no longer let me not recognize the partition recovery, I have recovery discs created with Media Creator but do not work will not let me use me I get the following error:
Windows failed to start, a recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your language setting, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administratos or computer manufacturer for assistance.

Status: 0xc000000e

Info: the boot selection failed because a required device is inaccessible.

I tried a thousand ways to access the recovery partition but not detected remains because some program I can see active the disable the hidden but still missing and I can not boot from the partition , I have left me a CD of Windows 7 I formatted the hard drive partition you and I've reinstalled again but Toshiba driver , the problem is that the recovery partition is still but I can not access it and the recovery discs do not work me, , When I access the Recovery Console only see this:
* Startup Repair
* System restore
* CompletePc Restore
* Windows Memory Diagnoctic Tool
* Command Prompt

Answer:Satellite P850 - Failure with Recovery partition - boot selection failed

Hello Hello, my problem is this: a few days ago I update Windows and started going slow clogged after several days decided to put the factory, still try to jam it back to the factory and no longer let me not recognize the partition recovery, I have recovery discs created with Media Creator but do not work will not let me use me I get the following error:

Windows failed to start, a recent hardware or software change might be the cause. To fix the problem:*

1. Insert your windows installation disc and restart your computer.*

2. Choose your language setting, and then click "Next."*

3. Click "Repair your computer."*

If you do not have this disc, contact your system administratos or computer manufacturer for assistance.*

Status: 0xc000000e*
Info: the boot selection failed because a required device is inaccessible.*

I tried a thousand ways to access the recovery partition but not detected remains because some program I can see active the disable the hidden but still missing and I can not boot from the partition, I have left me a CD of Windows 7 I formatted the hard drive partition you and I've reinstalled again but Toshiba driver, the problem is that the recovery partition is still but I can not access it and the recovery discs do not work me.

Recovery Console only has these options:
1 Option: Startup Repair.
2 Option: System Restore.
3 Option: Recovery system image.
4 Option: Windows Memory Diagnostic.
5 Option: Command Pro... Read more

3 more replies
Relevance 52.89%

hello good people,
this dinasour has finally given up on me it seems. turned it off last night and today it wont come back on. i keep getting this message that says: for realtek rtl8139/810x pci fast ethernet controller v2.13(020326)
pxe-e61: media test failed. check cable
pxe-m0f: exiting pxe rom.

intel UNDI pxe-2.0 (build 082)
copyright (C) 1997-2000) intel corporation.

it keeps rerunning this same message but wont load up XP. apart from that, i get this loud buzzing noise everytime i turn the laptop back on for about 5 mins then it goes away. what can i do to restart normally? please help

Answer:toshiba a 30-203 satellite wont boot up. media test failure error

wont even give me the safe mode option. the only choices i have are f2 and f 12 and tried both but no suceess.

3 more replies
Relevance 52.89%


two problems:
firstly after replacing the cd/dvd drive my computer will not now boot automatically and shows an '0203 failure IDE#2' message. I can then boot it but this all takes time?

second problem: before I can access any programme, a message reading: 'apdproxy.exe - Application Error - the application failed to initialize properly (0xc0000006)' appears twice before I can continue and the computer is then very slow.

Can anyone offer any solutions? (ps - these two problems are not linked as they occurred months apart).

Thanks, Gardiner

Answer:Satellite M30-704 boot slow and 0203 failure IDE#2 message after drive replace

1.) I would say the BIOS cannot handle the new drive properly because of the wrong master/slave/c-sel settings but it?s strange that the drive runs.
I think you should check in the device manager the primary and secondary IDE channels.
The transfer mode should be set to ?DMA if available? and device type ?Auto detection?

2.) It seems the 'apdproxy.exe? is a part of the Adobe Photoshop or similar application.
This software could cause an error. So simply try to reinstall this program

2 more replies
Relevance 52.48%

Here is a weird scenario.

HDD failed. Fortunately do regular backups, so restored to a new HDD.

New HDD securely fitted to A210. Powered up, HDD recognised by BIOS, and proceeded to boot, get the following error:
For Realtek RTL8100E-8101E Fast Ethernet Network Adaptor Version 1.02
PXE-E61 Media Test Failure Check Cable

A210 WILL boot from USB or DVD.

Tried various things, searched internet, found lots of same or similar errors all with no good result.

I have a Paragon Boot Disk, booted into that. One of the options is find OS's on hard disks. Try that, it finds OS. Asks if want to boot into it, accept and Win 7 loads!

So, why will the A210 not load the OS? It recognises the HDD, and another medium can boot into the OS.

Looking forward to your replies!

Answer:Re: Satellite Pro A210 - Strange Boot Error - PXE-E61 Media Test Failure Check


Did you try to reinstall the OS on this HDD instead of installing the backup?
Maybe there is something wrong with the backup which you created?

Usually this error appears because BIOS cannot boot from HDD and switches to LAN.

If the HDD is recognized in BIOS then there must be something wrong with the OS on the HDD.

Recommend installing fresh OS and checking this once again..,

5 more replies
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I have bought 2 notebooks L450-18H with FreeDOS and both of them give out an error at start:

For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v1.02 (060510)
PXE-E61: Media test failure, check cable

First boot device in BIOS - HDD.

I want to be loaded from boot CD for system installation. First boot device in BIOS CDROM (or F12 -> CD) - the same error.

What should I do?

Answer:Satellite L450-18H - Boot error - Media test failure, check cable

This notebook was delivered without operating system so you must install supported OS alone.
If you get this message again and again then your disc for OS installation makes some problems.

Have you tested it with different bootable devices?

3 more replies
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I'm runningXP Home with SP2. Most of the time my browser (IE or Mozilla) comes up with "Page cannot be displayed" or makes no apparent response when I try to go to a site. Sometimes it works perfectly and then goes into this mode. When i try to use MS update, it claims there is no connection. I've set up another computer with this modem (Sagem, using Tiscali) and there are no problems. Any help please?

Answer:Intermittent browser failure

Clear out the browser cache and temporary files, etc. The easiest way is to use CCleaner:click here

2 more replies
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Hello I recently purchased a spectre x360 and an HP Active Pen so that I could use the laptop for taking notes.  For the first two weeks the pen worked very well with Microsoft Onenote.  However, lately when I use it it will intermittently shut off and the computer will not recognize that the pen is near the screen or the cursor will appear briefly very far from where the pen is on the screen.  After I restart the computer or let the pen lie for several moments it will resume working again for a short amount of time.  Is the battery running out? I'm having trouble finding any figures on expected battery life and two weeks feels like a very short amount of time for a pen battery to die.  

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Relevance 51.66%

I'm working on a PC at the moment. Intel P4 3.0GHz Socket 478 CPU, 512MB DDR Intel RAM. When I got it, it had an intermittent power failure problem, more off than on. I eventually managed to get some power to the mainboard and determined that all in all the motherboard was shot. I have changed the motherboard (installed AsrockP4i65G), PSU (350w) and VGA card (all of which didn't work). At first the machine powered and booted up with no problem. I tested the memory with SIMM Tester and that all passed ok. After booting it up and shutting it down 6 or 7 times it has developed an intermittent power fault again. The pattern is, only the power LED comes on, no HDD LED but the machine doesn't boot. I unplug and leave for a couple of seconds and plug in again and it's dead. If I leave for a couple of minutes and try again it powers and boots up no problem.

Before I decide to jump up and down on it, any suggestions please!

Happy New Year by the way!

Answer:Intermittent Power Failure

Hello and happy new year.

What video card do you have? Also, what is the wattage and manufacturer of your power supply?


5 more replies
Relevance 51.66%

I posted this problem a couple of weeks back, and have had a chance to try most of the suggestions ? thanks for those, but the problem is back.Specs: an8-32 sli, 4800+, 8800gt, 550w psu, 2x1gb ram, xp. 18months old.Some days (like today) when I power on my PC I get the power & HD lights and MB light, all the fans (case, psu,cpu, gfx) power up but it doesn?t post ? no beep or video signal. I turn the power off and try again usually with the same result, though sometimes the dvd drive lights come on and the power light goes off. I try again maybe an hour later and it may, or may not post, but sooner or later (maybe next day), it posts as it always used to and then runs perfectly. It may then start perfectly for days at a time before the problem occurs again. Last time it played up I switched the RAM around, re-seated the video card and CMOS battery, checked all the connectors, unplugged all the USB?s, none of which helped. When I did get it started, (not apparently as a result of anything I?d just done) I checked everything was up to date and ran tests on the HD?s.I initially suspected the psu, but why would it be so intermittent, and why doesn?t it fail when I really draw power (like when running the graphics full on). It?s under warranty, but my fear is that when I send it back, it?ll work fine for them and they?ll do nothing, so I?ll be no further forward, just wasted time. I could go and buy a new PSU to try, but would rather not as a) its money and b)... Read more

Answer:intermittent post failure

Classic symptoms of PSU on its way out.Heaviest load is starting from cold.

10 more replies
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I have a Win2K desktop system with an LCD monitor that simply goes to black occasionally. This only occurs shortly after boot is complete. I turn off the monitor and turn it back on and then it is usually fine. Very occasionally, the monitor flicks back on and then off again and I have to turn it off and on again one or two more times.

This does not occur during a long session as long I don't turn the monitor off during the session. If I turn the monitor off and leave it for a few hours and then turn it back on, it may then immediately go to black and I have to turn it off and on again to get it to stay on. While the monitor is black, the idiot light shows that it is turned on and receiving power. This system is not set up to hiberate or anything like that, so the monitor has no occasion to turn itself off.

This system is installed on a sailboat and we are currently in Mexico. We'll be visiting the U.S. soon, so if I need to buy a new video card or something, I'd need to know so I can bring it back with me. That sort of thing is very expensive here. Anyone have any ideas?

Answer:Intermittent LCD Monitor Failure

Best of luck as I have researched this problem because I have a 17 inch lcd setting in the floor because it is either the backlight or the inverter bad causing the same problems you have and you can buy a new lcd monitor cheaper than fixing the old one.

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ASRock x99 Extreme 4 motherboard
Intel Core i7 processor
Windows 7, then upgraded to 10 (with no change in problem).

Had intermittent failure to connect to network via router-cable modem.
Device manager under "Intel Ethernet Connection (2) 1218-V" says "This device cannot start. (Code 10)". The troubleshooter says "... adapter is experiencing driver or hardware-related problems". Driver is up to date by updating via Device Manager.

I figured the LAN on the motherboard was bad, so I installed an "Intel Gigabit CT desktop Adapter" in a PCI slot. Worked well for a while, but now will intermittently go out. Drivers up to date for this one (I tried to install the Intel driver updater form Intel but it doesn't detect any Intel items that are updateable....) per Device Manager.

I forget the error messages on this, but usually there is none. Reports it is working properly and the only "error" I can get is the "a network cable is unplugged". No amount of plugging in the cable fixes it (even replaced thinking the cable was bad).

Of course as I started typing this on my laptop, the network started working. (Router and modem work fine with everything else, although the desktop in question is the only one plugged into the router, the rest are via WiFi)

I've tried uninstalling/reinstalling, diabling/enabling via device manager. I've diabled the onboard LAN in the BIOS to use the Gigabit card. Noth... Read more

Answer:Intermittent network failure

Network just went out. Now Device Manager for the Intel gigabit adapter says "Windows has stopped this device because it has reported problems. (Code 43)"
When it did that I disabled it, the enabled it and now it is working again. That does not always work....

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My PC suddenly failed to power on, no lights,etc. Checked power connections, UPS, tried other outlets, etc. Sometimes when I try another power cord it will power on and run normally for a day or so and then back to square one. No unusual sounds from the PC, Power Supply vent fan working and clear.Heat at power supply feels normal. Both fans running and sound OK. This is a 1 year old 2.6 GHZ 768 RAM WXP2, just 2 weeks out of warranty. I think it is an intermittent power supply problem. Any other suggestions?

Answer:Intermittent failure of PC to power on

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I have 2 XP Pro machines with intermittent DNS failure. Both machines see their respective routers. I can pull up the router configuration screens. DHCP is enabled. Both routers see the ailing machines. Each router has multiple machines that are OK. One PC has Avast Pro, the other Norton 360. The 2 computers have no hardware in common but have had 1 common user. DNS is intermittent on both. Have swapped ports and cables. Both routers resolve DNS queries and the diagnostics are clean. I don't believe the problem is in the hardware, however I have run GMER, Trojan Remover, MBAM, Norton 360, Kidokiller, Avast cleaner, Smitfraudfix, winsockxpfix, and Kaspersky Rescue disk with no results. Any ideas?
DDS (Ver_09-02-01.01) - NTFSx86
Run by Bill Marshall at 13:37:39.20 on Thu 02/26/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.485 [GMT -5:00]

AV: Norton 360 Premier Edition *On-access scanning enabled* (Updated)
FW: Norton 360 Premier Edition *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Symantec\LiveUp... Read more

Answer:Intermittent DNS failure - presumably malware

An update...

Running Wireshark with the 2 PCs shows that DNS requests are being broadcast on the subnet (; and even though the DNS server addresses are correctly entered into the TCP/IP properties and registry, they are not being used. Any Ideas anyone?

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I've just started a new Sat L350 up and i can't get past the second page which says; media test failure and no bootable device,insert boot disc and press any key.

I've got no disc and i'm stuck,


Answer:Re: Satellite L350: media test failure - no bootable device, insert boot disc


This error message appears because the BIOS didn?t not find an bootable device which would contain an operating system.

How about the HDD? Is it recognized by BIOS?
Check this in BIOS settings; press ESC and F1 in order to access the BIOS.
There you should check if the HDD (all HDD details should be listed) is recognized.
If not, then this means that your HDD died and therefore you cannot boot from the HDD.

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