Computer Support Forum

Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Question: Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Whilst updating the BIOS the system froze at step 7 of replacing the BIOS code, needless to say the laptop will not boot as the BIOS is now corrupt.

I have the BIOS.BAK but need advice on how to restore the BIOS. I copied the BIOS.BAK to a usb stick and plugged this into the laptop and then powered on the system (I've tried holding down F, F2 and together). I can see that the usb stick flickers initially but clearly does not progress with the restore.

I hope someone might be able to advise how to use the BIOS.BAK file to restore the BIOS.

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Preferred Solution: Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Unfortunately I cannot help you with this but check please this interesting thread -

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My sister asked me to update her laptop (Toshiba Satellite Pro C660-16N; Part number PSC0ME-01S00SEN) from Windows 7 Home Premium (64-bit) to Windows 8 (64-bit).
So I did.

Then I went to Toshiba's UK website to check if there were any drivers I needed to install for Windows 8. The only one was a BIOS update (to BIOS v1.70). I have no idea what the previous BIOS version number was.

So I run the update application within Windows 8. Phoenix Technologies WinPhlash starts and then halfway through the update, the whole thing freezes.

The trackpad wouldn't move the cursor or anything. I had no option but to unplug the laptop from the wall and remove the battery. The laptop is not under warranty.

Of course, now it won't turn on. It beeps once when I press the power button, but the system doesn't turn on. A couple of minutes later, it sounds one long beep then two short beeps. It then keeps repeating this "one long beep, two short beeps" sequence every couple of minutes.

I have Googled and read website after blog after forum post, but nothing works. The links to the software suggested on these websites/blogs/forums are usually dead, so I cannot try what they suggest.

The most common solution is the Phoenix Crisis Recovery Tool. I have managed to download v1.0.0.4 which is supposed to enable me to make a bootable USB key. The version of this tool that I have downloaded is meant to be for a Lenovo ThinkPad X200. I have the correct BIOS.rom for the Satelli... Read more

Answer:Satellite Pro C660 bricked by BIOS update that failed

Take a look into this thread:

Maybe the last comment from user *gansell1980* could help you.
Otherwise you need help from Toshiba authorized service provider in case to reflash the BIOS ROM module.

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after updata bios my satelite c660 not starting and recive un message bip ,one long bip and 2 short bip
the screen is black
how i reinstal the bios in this condition
thanks for answer

Answer:Satellite C660 - BIOS updata failed

I’m afraid that BIOS is screwed up now. I don't know which BIOS and how you have installed but something goes wrong.

I don't know what you can do now but check please this thread -

Following instructions there, maybe you will be able to fix the BIOS.

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Help me please ...

After launching the upgrade of the bios on the win7 pc has shut down due to overheating ...

Now the computer will not start, black screen but lights and fan switched on

I have followed many posts to create a usb pen to recover the BIOS but I could not find the right procedure and I do not know if where to find the correct bios for my notebook

Can you give me a hand with a step by step guide?

Answer:Satellite C660-1GD - BIOS upgrade failed for overeating

When BIOS update is interrupted for some reason there is very complicated situation.
BIOS is screwed up and you cannot start your machine anymore.

In such case you need professional help by authorized Toshiba service provider. They can help you with this.

All I can do for you is to offer this link where you can read about similar BIOS issue. I hope this link can help you.

Good luck.

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My last BIOS update has failed and now my laptop Satellite PrU400 PSU45E is out of order.
I want to use the Crisis Recovery Disk with an USB floppy drive but I don't know the key combination to run the boot-block.
Is anybody can help me?

Best regards

Answer:Satellite Pro U400 BIOS update failed - What is BIOS Boot-block access


I wondering what Crisis Recovery Disk do you have ?:|
In my experience the special disk is needed which is available only for ASP technician.
Therefore it?s necessary to contact the ASP in your country in order to reflash the BIOS.

In my opinion you shouldn?t not try any ?Crisis Recovery disks? which you fond in the net? this can lead to mobo damage?

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Hello, i'm in deeep trouble.

I tried to update my bios but something went wrong
during the process and now the laptop won't boot at all.
(when I try to turn on the satellite, nothing happens)

Do I need to desolder the bios and replace it with a new one ?

Is there any easy way to just erase it ?

Please help me !

Answer:Bios update failed on Satellite Pro A60 - how can I replace the bios chip?

Sorry but I just want to ask you something: how familiar are you with notebook and BIOS technology?

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I've been using my Satellite C660-1D7 for a year now, and recently I'm having a wireless connection problem with my laptop. I can find the network in my laptop, but it constantly loses connection. It's kinda annoying.

So I tried to update BIOS update, but every time, it showed up ' There is an error occured, please check below items. BIOS version above 200. battery capacity more than 10%. ac is attached.' Well, I've checked mine, and it's 'TOSHIBA 1.40, 2011/1/21'.

Can anyone please help me out?


Answer:Satellite C660-1D7 - Cannot run BIOS update

>... but it constantly loses connection. It's kinda annoying.
Have you this problem with battery power supply only or the problem is there when notebook is connected to AC power supply too?

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windows7 64 bit
anti virus f-secure from talktalk

downloaded BIOS_V200_WIN.EXE when got tempo alert today

clicked run as administrator
extracts files and brings up box
phoenix uefi winflash
analise old and new bios
winflash for uefi has stopped working
close program
event viewer shows

Faulting application name: winflash.exe, version:, time stamp: 0x4b0b90c3
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02774020
Faulting process id: 0x1474
Faulting application start time: 0x01cd68c5e0d498a8
Faulting application path: C:\Program Files (x86)\UEFI WinFlash\winflash.exe
Faulting module path: unknown
Report Id: 1f73efe4-d4b9-11e1-a41b-b870f4c55a8a


Fault bucket 2563155615, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: winflash.exe
P3: 4b0b90c3
P4: StackHash_e8ad
P6: 00000000
P7: 02774020
P8: c0000005
P9: 00000008

Attached files:
C:\Users\Ken\AppData\Local\Temp\WER2E9E.tmp.WERInt ernalMetadata.xml

and finally

Fault bucket 0, type 5
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: BIOS_V200_WIN.exe
P3: 7z Setup SFX
P4: 7-Zip
P5: Igor Pavlov
P6: 1
P7: 200

I am wondering if the f-secure anti virus is blocking the bios update

i do not want to remove it unless it is the culprit

Answer:Satellite pro c660-21d can not update BIOS

> I am wondering if the f-secure anti virus is blocking the bios update

Before running an BIOS update tool, you should close all running apps in the background and should disable firewalls and antivirus software too!

Furthermore the VAP (value added package) should be installed on your notebook.
The VAP is an Toshiba tool package which can be found on the Toshiba European driver page.

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Hi their.

I need to update the bios of my Satellite C660. I download the install pack versionn 2. But I get this messege: "Tere is an error occured. Please check below items. BIOS version above 200. Battery capacity more than 10%. AC is attached."
So my current version is 1.5, battery full, and AC plugged.
What's the problem?


Answer:BIOS update on Satellite C660


Can you please post full model name of your notebook? I just want to check which BIOS version is offered for download.

By the way: why do you want to update BIOS? Is there some serious problem with your machine?

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Hello I want to ask if there any way to update EC Embedded Controller
My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

In last time flashing bios the EC part not make to update...
i'm currency have BIOS 1.50 version
EC 1,40

Have some problems computer not runnig well, turbo boost technology not working properly my video driver stop working, wifi card slow my PC speed, Synaptec touchpad stop-start working randomly
I try evrything Recovery win 7 not help now im using win 8 with lthe last drivers
and its still the same.......

OR Toshiba will update bios version for this model soon?

Answer:BIOS update for Satellite C660-1TK


> My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

This is Toshiba European notebook model and the latest available BIOS can be downloaded from Toshiba EU driver page.

The latest BIOS for this series is currently the BIOS 1.50-win
So your BIOS is already up to date.

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today I found out that somehow I had clocked my processor to just 1.3ghz. I googled that I have to install toshiba value added package. After successful installation my processor started working normally (max 2.8ghz).

Unfortunately it has caused massive overheating of my notebook. While I was downloading bios update(and surfing normal websites) temperature went up to 83?C! I'm just not doing anything it's going really high..(btw. I'm using cooling pad).

I found out that if I update bios(current version 1.5) it might solve/help(maybe) this problem. I downloaded both 1.7, 2.0 versions.

Version 1.7:
when I run it, it just throw an error:

Phoenix WinPhlash64
Failed to retrieve system BIOS information.
BCPSYS block signature was not found.
Error code: -100

Couldn't find any solution for this..

Version 2.0
There is an error occured, please check below items.
BIOS version above 200. (I've got 1.5)
Battery capacity more than 10% (tested it with 8%)
AC is attached. (it wasn't attached)

Huh? I'm totally out. Computer is unworkable if I don't fix that overheating problem.(bios update)

Thanks for any help.

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Hi, i just bought an Satellite Pro L40 laptop and im trying to figure out why the bios has no memory settings.
If i look at the ram using a system info tool (cpuz or aida320) it shows that it is not running at the advertised speed of 667mhz but at 533mhz.

As you can see from this screenshot the actual speed the memory is running at is lower than the maximum the sticks are rated at.

Its running at 266mhz (533mhz ddr) when it should be running at 333mhz (667mhz ddr).

I've also noticed that with this laptop the fan never seems to come on, is there a way to turn the fan up?
Everytime i have the laptop on for longer than 30 minutes it becomes very very hot.

Answer:Satellite Pro L40: Bios update needed - no settings for RAM in 1.90 Bios


> if i look at the ram using a system info tool (cpuz or aida320) it shows that it is not running at the advertised speed of 667mhz but at 533mhz.

What is your FSB?
If the notebook was equipped with the PC2-5300 memory modules then they could run at 667 MHz but only if the FSB would supports 667 MHz! I think the FSB supports only 533Mhz.
So I can say it?s nothing wrong!

> i just bought an Satellite Pro L40 laptop and im trying to figure out why the bios has no memory settings.
Why do you think that an BIOS update would enable the memory settings in the BIOS?
Please don?t mix the desktops with notebooks! The notebooks cannot be overclocked!
The notebooks BIOS is not the same like a desktop PC BIOS!!!

> I've also noticed that with this laptop the fan never seems to come on, is there a way to turn the fan up? Everytime i have the laptop on for longer than 30 minutes it becomes very very hot.
Did you notice any automatically shut downs or any other strange notebook behaviors like OS freezing for example?
If not then the notebook runs properly and doesn?t overheat.
The notebooks support an overheating protection which would shut down the notebook automatically to prevent the hardware from damage?

So lean back dude and enjoy your nice toy ;)

PS: are you Carlos Santana fan? ;) I ask it due to your nickname ;)

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Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates. But i still want original BIOS file V1.00.

Answer:Satellite C660-168 - Where to get original BIOS file?

> Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates

If you couldn't find ot on the toshiba driver age

it means no update available

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A customer with a C660-117 got a message from Tempro saying update BIOS. He did what he was told but the update crashed at Block 8 and would go no further.

Laptop will not boot now. Is there a BIOS recovery tool or does it need to be returned to Toshiba to be fixed. Customer not happy as it was Tempro that told him to update BIOS.

Any help greatly appreciated.

Answer:Satellite C660-117 crashed on BIOS update


Usually the BIOS update procedure is safety.
But some before executing an BIOS update, all applications and software like antivirus software, firewalls which run in the background should be closed.

However, as far as I know the BIOS flash ROM needs to be flashed/repaired by using an crisis disk?

Check also this thread:

But if it would not be helpful, you will need to contact an Toshiba ASP in your country to get it fixed.

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I have New Satellite C660-1TK (PSC1QE-01900GGE) In sunday i flashed with version 1,40 Without any problem
NOW i see that i have new version 1,50
Startting the bios flashing .exe
bios flashed done but the procces s not complete
after programing s done the Lap top freeze with big noise from the fan....
i needet to remove the battary and now

the version of the buios is 1.50 but EC version is 1.40 still the old becose the flashing is t not complete with i try to reflashed but show s me you are with the last et version of bios>!

Message was edited by: fensms

Message was edited by: fensms

Answer:Satellite C660-1TK - BIOS Update Go Wrong

To be honest you can be happy that your notebook works because many people have had bad luck after not successful BIOS update.

In my opinion you should not ?play? with BIOS updates. At the end you will damage BIOS update and your notebook will not start at all. Maybe you should contact Toshiba service provider and clarify this. Ask for help. They should do it for you. If something goes wrong it will not be your fault.

Be careful with this. It is just my opinion and advice for you. Don?t change well running system.

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Has anyone noticed that the fan comes on more frequently and makes more noise now than in the previous BIOS (1.80)?

I thought I had got round the noisy fan issue by running on an extremely low power/performance setting but I'm sure it's got worse now.

Answer:Fan noise with BIOS update 1.90-WIN for Satellite C660

To avoid some misunderstandings you should follow the first post you have created about the same theme:

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Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.

Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

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I downloaded bios-20120613151531 and extraected in a folder with same name.
But there I do NOT see the list as shown in the instructions but I see only "BIOS_V200_WIN.exe"
Double clicking that gives:
Installing UEFI WinFlash 0.02 - This program will be closed

What should I do?

Answer:Satellite C660 BIOS update does not work

>But I see only "BIOS_V200_WIN.exe"

This is also a zipped package?
You should unzip the BIOS_V200_WIN.exe by clicking right and choosing extract here.
Now you should get other files.

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Hi there,

Trying to update one of my employees laptops with bios 1.50 (C660) and it is displaying an error message displaying 3 possible causes. Ac adapter not plugged in (it is) battery is less than 10% (it isnt) and BIOS is more up to date than version 1.50. When I tried the update the laptop was currently running 1.00. So I updated the bios to 1.30 with no problems but when trying to update to 1.50 it still displays the error.

Any ideas? Need to get the bios installed as it seems to fix the typing issues that the laptop has been suffering from.


Answer:Satellite Pro C660 - BIOS update error

Hi buddy,

What operating system is installed at the moment?

For BIOS update it?s necessary that Value Added Package is installed and you run the update as Administrator. Make also sure that battery is fully charged.

What is the model number of C660?

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I recently updated my BIOS on my Toshiba Satellite C660 to 1.70.
Everything went smoothly, but when I rebooted and tried to connect to the internet, it could not.

I thought this was a temporary error, but it has been 3 months and it still has not repaired.

Can you assist me? Thank you!

Answer:Re: Satellite C660 - after BIOS update cannot connect to the Internet

Have you tested it with WLAN and LAN connection?
Have you noticed the same problem using both connections?

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Hi All

Have Satellite C660 with keyboard lag issue tried to update Bios but after downloading Bios from Toshiba web site and running the intaller a message says the Bios already installed is a newer version and the install with now cancel.

Can anyone help?


Answer:Satellite C660 - Keyboard lag and BIOS update will not install

Can you please tell us which C660 model do you have exactly (C660-xxx) and which BIOS version is installed?
Please check it in BIOS settings.

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Where I can get detail description about new changes of bios update dated 14/02/12, version 1.50-WIN for Satellite C660 PSC1NE ?

Answer:Satellite C660 - Where I can get detail description about BIOS update?


Unfortunately such info is not available for EMEA notebooks. On Toshiba US sometimes I found such info but at the moment there is no similar notebook with this BIOS update version.

Anyway, if everything is K with your notebook don?t change anything.

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Hello everybody;


My problem is now my laptop is dead : black screen with short bip (tnx to toshiba download support how show that the operation is easy)
I used Toshiba flash bios tool "phoenix flash 64", following the exact setup and at level 17 of 34 maybe he just frooz and nothing change for infinity time so i remove the battery with the sad knowledge that is maybe the end .

For the moment i don't wat to do, specially that i don't have a usb external floopy disk!!

is there any other solution withe usb flash memory?

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I bought Satellite c660-13r 11.05.2011

After Install, and setup Internet conection, ther was message on Bulletin Board, NEW BIOS so I update the laptop bios with TOSHIBA BULLETIN BOARD. I updated the bios to 1.30 with no problems,

1. POST takes 30sec,
2. booting windows is slow
3. notebook is so slow i can cry!
4. when i open new window or just klick to open new link, everything stay for 3-4sec

and i must ask you, how is this posibile, when i open HWSetup, in start menu ->toshiba->utilytis
I can see BIOS.Version 1.40 04/08/2011 i can send you screenshots

How can i flasch BIOS with other versions,
Its big problem to work

Thank you and i hope you can help me..

Answer:Satellite C660-13r PSC0LE - BIOS update problem


The BIOS version should be mentioned in the BIOS settings.
Power up the unit, press F2 and check the version there.

Furthermore I recommend settings the BIOS back to default settings.
In BIOS settings you will need to press F9 to get default. Then save the changes and exit BIOS.
Reboot the unit and check how many processes are running in the OS background.

I recommend disabling some not essential processes in msconfig.
There you can go to StartUp tab and could uncheck not needed processes.

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So I'm overhauling a C660-2JN, part # PSC1ME-01L00KEN, and having installed a clean Windows I got latest drivers for everything and went to check for BIOS updates.

If you visit the 2JN's page and go to the Driver section there is one BIOS listed: [v1.50-WIN| =2&selFamily=3&selSeries=313&selProduct=6019&selSh ortMod=3010&language=13&selOS=null&selType=null&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =8&selectedLanguage=13&type=null&page=1&ID=80880&O SID=-1&driverLanguage=42] .
This is the BIOS that's already installed.

Now, the confusing bit is if I try to find updates via the ["Update your BIOS" page| AD_BANNER] it displays two newer results for the C660 -- 1.70 and 2.00.

I say "for the C660" because the part number of this machine doesn't exist in the bottom drop-down box, so I'm unsure how wide of a search I'm really doing.

I've extracted all three packages and they all use different flashers and have ROMs of different sizes, so I'm guessing the newer ones are for different spec'd machines, but it'd be nice to know (and, hey, maybe list compatible part numbers for stuff l... Read more

Answer:Satellite C660-2JN PSC1ME BIOS update confusion

Ah, I found my answers.

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Any idea how I can update a C660 PSC0QE from linux? It runs really well, but the keyboard issue is very annoying.

Answer:How I can update a Satellite C660 PSC0QE BIOS from linux

You cannot update the win based BIOS in Linux!
You have to use Windows in order to update Win-BIOS.

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The Satellite C660 had problems from start: Freezing Screen after startup and very, very slow. Also a HDD recovery did not help.

I tried a Bios Update and loaded the file that downloadable from Toshiba (version 1.7). The Bios Update did not complete and now the notebook does not work at all.

As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.

This is all very disapointing and a big waist of time and money.

Answer:Satellite C660 - Freez after Startup - Corrupt BIOS update 1.7

> The Bios Update did not complete and now the notebook does not work at all.
That?s really pity? it looks like the ROM module has not been flashed properly.
I think this was a problem related to the hardware since you had problems before updating the BIOS.
I think this affected the BIOS update procedure.

> As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.
Forget it mate?ROM module cannot be replaced? in most cases the ROM module needs to be flashed using an crisis disk?

Would recommend asking an Toshiba ASP for help and to reflash the BIOS using crisis disk.
This should not be very expensive?

By the way: did you see this thread:

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I have used the Toshiba support download page to identify my model A205-S4629 Satellite laptop and downloaded the following BIOS update utility sa200f0v520.exe.

After building the IOS install disk and running the Phoenix Phlash16 utility I get the following message "File has different BIOS part number".

The utility is using the following image file MW10M520.ROM.

Any input is appreciated,


Answer:Satellite A205-S4629 BIOS Update Fail - File has different BIOS part number


As far as I know the BIOS package downloaded from the Toshiba US driver page contains the WinRAR 32-bit self-extracting ZIP file which includes both Windows-based and diskette based BIOS update installation options.

Did you try to update the BIOS using Win-based BIOS?

What OS do you use?

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Good evening,
Five hours ago I did update the BIOS and restart the computer after I noticed that the cooler speed is increased and disturbing. Mention that they have purchased a Toshiba Satellite C660 last month.
Please, if you can help me how to set the correct rotation!

Thank you!

PS:Sorry for my english i am not from england!

Answer:Re: Satellite C660 - after BIOS update cooler speed is increased and disturbing

I think several people have posted about this issue here on this forum so it is a great pity that you didn?t check this forum before you have made decision to update BIOS. If you have a bit time check other postings in Satellite C category.

Anyway, what I can say is that you can try to reduce cooling fan speed using cooling method option in advanced power settings.

This should reduce cooling fan speed and your notebook will work much quieter. Set it simply to ?battery mode? option.

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I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?


Answer:BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:

The BIOS from Toshiba Australian page should work

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I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR). I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error *"project ID check fail"* what to do? how can I solve this problem?

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40


Usually the VAP (value added package) needs to be installed in order to update the BIOS.
Is VAP installed? If yes, try to update or reinstall this package again and check if BIOS update is possible.
Furthermore disable any security software like firewall or antivirus software which could prevent the BIOS update.

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Update to 1.4 stops on : Project ID check failure. I have Satellite C660, BIOS version 1.0.

Thahx for help.

Answer:Satellite C660 - BIOS update stops on : Project ID check failure

Can you post more info please?

Which notebook model do you have exactly (C6660-xxx)?
DO you use original preinstalled operating system that you got with your notebook?

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I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR).

I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error "*project ID check fail*" what to do? how can I solve this problem?

And read all Thread about this problem but not change.

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40


I recommend checking this thread about the same error message:
It seems that the new file has been uploaded and seems the issue has been solved in this case?

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I've been experiencing keyboard lag on my C660-184 (PSCOQE) since I got it, and it seems to have recently gotten worse.
I've tried to do the recommended BIOS update (bios-20110530152148) to fix it, but the update cashes, with this error message:

Problem Event Name: APPCRASH
Application Name: winflash.exe
Application Version:
Application Timestamp: 4b0b90c3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000029
Exception Offset: 000907b6
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1:e8ad
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3:e8ad
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

Any ideas? Thanks!

Answer:Satellite C660-184 BIOS update fails: winflash.exe stops working


BIOS update requires the VAP (value added package) and all security tools should be turned off.
Here is detailed instruction how to update the BIOS:

You can also check if new OS installation would fix this because this issue could be related to muddled operating system? you know? but firstly try to reinstall the VAP and be sure that you use the right BIOS.

6 more replies
Relevance 94.71%

Ok, I updated the bios, when it was busy updating the screen just went black. I left it for an hour and no change.Restarted the PC and it does not display anything, the start button is now red and it beeps 8 times then start button goes blue for a while then red and beeps etc.Tried: (nothing worked so far)1. bios reset button as per instructions2. Downloaded the lates bios update and tried installing the DosFlash via usb What else can I try? Thanks

View Solution.

Answer:HP Z230 Workstation - Bios update failed, Cannot restore bio...

OK, problem solved. I eventually copied the Dos Flash files to cd, rebooted machine and it worked. 

7 more replies
Relevance 93.89%

I flashed (better: I tried to) the BIOS in Windows for my Notebook.
The Problem is, after loading setup defaults and exiting the bios with saving the changes, the screen is black.

Now I want to recover my BIOS via crisis disk method but I need a BIOS wph file to do so but I cant find it in the downloaded folders of the BIOScfiles.
Does anyone know how and where to get it?
favourite id like to have the 1.60 version.

Is there a posssibility for that?
would anybody with the same modell dump the file for me and upload I or send an email?
[email protected]

Thenk yoU!

Answer:Satellite L40-14Y - BIOS update failed

Hi An-Dr.Zej,

Do you really want to do this crisis method? In worst case you could destroy the whole mainboard and this procedure isn?t so easy. In your case I wouldn?t do this?

The Toshiba website shows only BIOS updates for Windows and that?s all what you can get?

In your case I would contact an authorized service provider in your country. The guys can reflash the ROM module and should have every BIOS version. Just get in contact with them! ;)

5 more replies
Relevance 93.89%


I have just tried to update the bios of my computer and it failed on step 18.
I kept it running for hours and had no choice to stop it.

The issue is that my computer is not booting anymore and I can not even have the booting screen.

Thanks for your help.

Answer:Bios update failed on Satellite L


I?m afraid you will not be able to fix this without an help from an ASP technician.
The ROM module seems to be flashed not correctly.
I think you s should get in contact with an local ASP and should ask for help.

Good luck

3 more replies
Relevance 93.48%

I had a working Vostro 3500 laptop and was doing maintenance to bring it up to date.
I downloaded and installed the recommended BIOS update for this laptop...

Dell Vostro 3500 System BIOS
3500A12.EXE | Windows/DOS (3 MB) BIOS Release date 7/21/2014 Last Updated 7/21/2014 Recommended

The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I am pretty sure that there is a backup or primitive BIOS still in there, as when I start the machine with no battery and just AC power using the End key it continuously tries to read data from a 2GB flash drive. I assume that it would like to reload the BIOS from a file.

I know how to get the ROM contents from the above file using the /writeromfile parameter.

The big question is, what kind of file does the 3500 want to read, and what is the file name that it is looking for? Does the flash drive need to be bootable? Is this an AMI or Phoenix BIOS?

Can someone please help?


Answer:Vostro 3500 BIOS Update Failed - Recovery Procedure Needed

Here is how to recover from a failed BIOS flash update of a Vostro 3500 laptop...
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
Helpful web site:

10 more replies
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I had a working Vostro 3350 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3350 System BIOS 3350A10.EXE.The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I read similar topic:
there is a guide:
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
But I do not know which key to press me (End or another)? And need use flash card or sd card?
And I do not know how need called my file: winery50.hdr or winery30.hdr maybe....
Can someone please help? Thanks, Alex

Answer:Vostro 3350 BIOS Update Failed - Recovery Procedure Needed

Who can help me????

2 more replies
Relevance 93.48%

I had a working Vostro 3300 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3300 System BIOS 3300A12.EXE | Windows/DOS (2 MB) BIOS Release date 17 JUL 2014. Last Updated 17 JUL 2014 Recommended The BIOS update failed and left the computer with no working BIOS.
I find some solution for vostro 3500 like :
1.  Download the Dell BIOS update .exe file to a USB flash drive.2.  Run the .exe file with /writehdrfile parameter3.  Run the .exe file with /writeromfile parameter4.  Copy the .hdr file to winery50.hdr5.  Remove the battery and AC power from the dead computer6.  Insert the flash drive into the dead computer's USB port7.  Hold down the End key and then connect the AC power8.  Dead computer reads USB flash and asks if update should be done9.  Allow the update to finish and then reboot.10.  Computer is now working normally.
But it doesnt work for me.
Can someone please help ?

Answer:Vostro 3300 BIOS Update Failed - Recovery Procedure Needed

Two options at this point:
Have a shop un-solder the BIOS chip, flash it externally and re-solder it, or
Replace the mainboard.

1 more replies
Relevance 93.07%

Indicated by TEMPRO software delivered with my L505 laptop (1.5 months old) I updated the BIOS version but halfway the process stopped and fan kept running at high speed and nothing happened anymore. After one hour the only option I had left was to disconnect power and remove the battery. The laptop does not do anthing anymore now and refuses to startup. I assume the BIOS needs to be reset.

Who can advise me what to do?


Answer:Satellite L505 - BIOS update failed


Ohhh, that?s not good news, buddy :(

I think you have only option at the moment and this is the authorized service provider. The technicians can try to reflash the ROM module but hopefully it?s not completely destroyed now.

If you don?t know where the nearest ASP is you can search on the Toshiba website for them. Give them a call and they will tell what to do now.

Good luck! :)

3 more replies
Relevance 93.07%

Hello there,

I was updating the BIOS using the downloaded update from the Toshiba Downloads and get the following error during the update

BIOS update failed! New BIOS is not compatible with current system BIOS.
New BIOS part number doesn???t match system BIOS part number.
Error Code: -120
See Help for Troubleshooting.

I have a P200-156 and it seems strange that i selected the P200 range and it saying it???s not for this laptop!

I???m having some Sleep/Hibernate problems, getting some Blue Screen Errors and Windows has recovered from a serious error messages. Quite regularly it won???t go into sleep/hibernate correctly and just stays turned on and I have to hold down the power button to turn off and restart as I get no output from the Laptop. I???ve done a fresh recovery too and still the same problems.

Can anyone help please, if you need any extra information I???ll provide as I would love to sort out these problems before Uni! I thought the BIOS update would do it but it???s not compatible apparently and when would a new release be made?



Answer:BIOS Update on Satellite Pro P200-156 failed


Did you use the right BIOS???
I would recommend checking the serial number which is placed at the bottom of the unit.
The first 5 digits and characters are important.
Then compare it on the Toshiba driver page and use the right BIOS!!!

Please note that wrong BIOS or wrong BIOS update process can damage the notebook. Therefore I would recommend checking twice the BIOS version before executing.


3 more replies
Relevance 93.07%

Hi, I'm hopping someone here can help me to fix this without sending it to the service shop if possible.

I've just updated tempro when it notified me of a bios update. I ran the update but it completely froze the system (Vista). I've waited 15 or so minutes for it to show any sign of life (either lights flashing or the system unfreezing) and then I turned it off figuring the thing crashed. Now it won't turn on.

Is there a way to fix this? As it's turned on it checks the cd drive, can it be fixed by updating the bios from a cd? Or a flash key?

Help please :(

Answer:Satellite Pro A300-1NT - BIOS update failed

Unfortunately a botched BIOS update can only be resolved by a Toshiba authorised dealer.

Richard S.

2 more replies
Relevance 93.07%


i have a Satellite A200 28h.
{color:#ff0000}*i try to upgrad my bios than my laptop froze i turned it off using the power button.*
*now his dead please help me to backup my pc*


{color:#ff0000}Propriétés système:
{color}{color:#ff0000}Fabricant :{color} TOSHIBA
{color:#ff0000}Produit :{color} Satellite A200
{color:#ff0000}Version :{color} PSAE6E-0GL045FR
{color:#ff0000}Numéro de série :{color} 38258574K
{color:#ff0000}Identifiant unique universel :{color} 5FDE397F-EFCD11DC-91D0001E-EC32FB26
{color:#ff0000}Type de démarrage :{color} Bouton marche/arrêt
{color:#3366ff}Propriétés de la carte mère{color}:
{color:#ff0000}Fabricant :{color} TOSHIBA
Produit : ISKAA
{color:#ff0000}Version :{color} 1.00
{color:#ff0000}Numéro de série :{color} 0123456789AB-----
i downlod this bios :[BIOS Update | =2&selFamily=2&selSeries=153&selProduct=738&langua ge=16&selOS=26&selType=4&yearupload=&monthupload=& dayupload=&useDate=null&mode=userMachines&search=& action=search&macId=&country=45&selectedLanguage=1 6&type=4&page=1&FROM=vista&ID=66222&OSID=26&driver Language=42|bios]-----
Driver Details
To download your chosen file simply click... Read more

Answer:Satellite A200-28H - BIOS update failed


It?s nice that you post so many details about the BIOS update but this I can also read on the Toshiba website ;)

However, in this case you must go to an ASP. They can maybe reflash the ROM module where the BIOS is stored and in worst case the completely mainboard must be exchanged. :(
On the Toshiba website you can search for an ASP: => Support & Downloads => Find an authorized service provider

Good luck!


4 more replies
Relevance 93.07%

I was offered by Tempro to update the BIOS of my Notebook Satellite A210-17Z.
I accepted but the laptop shut down before completing the BIOS update. As a consequence, I can no longer boot my computer.

Looking for a solution on the internet, I could read that there is a possibility to create a Crisis Recovery Disk. I tried to do so with the crisis package from Phoenix, creating a Crisis Recovery Disk with a floppy disk and so on.

When trying flashing the BIOS and booting the machine, I was pretty convinced to succeed as the system did start reading the floppy disk for about 2 minutes ... but nothing happened.

I would like to know if someone has an experience and some advice to help me recovering my notebook.
I was told that I should try with the original version of the BIOS (the one I got when I bought the computer) but I don't know how to find it as I don't know what version I got at the beginning.

Answer:BIOS update failed with Satellite A210-17Z


To be honestly, I think Tempro is the worst Toshiba application :-( that prompts user to update the Bios and as the result Bios failure. In this forum, you can find many threads about Bios failure. It's recommended to contact the ASP (service center) to reflash it. You can read and ask the other users how to recover Phoenix Bios:

Good Luck!

6 more replies
Relevance 93.07%


I bought a P200-157 for my son in 2007 summer.
My son decide without asking me, to upgrade motherboard bios with the 1.70 WIN he downmloaded on Toshiba download server.

He began the update in windows mode.
Unfortunalety, the upgrade stopped in previous version backup phase. The laptop was frozzen.

It never start since tha problem.
I'm tying to create a crisis recover disk but it seem's to exist different versions of PHLASH16.EXE.

Does anyone of you know if crisis recorery mode is available for P200 laptop?
What version of PHLAS16.EXE is necessary and in which mode the floppy has to be create (native DOS mode) ?

I bought a external USB floppy and try the last all days but unsuccefully.

Regards. Yves (France).

Answer:Satellite P200-157 BIOS update has failed - need help

Hi dude

That?s pity :(
The BIOS update is always a sensitive process and there is always an tiny piece of risk.
Usually if the BIOS update was not successful then you would need an help from a ASP technician.

The point is that you would need an traditional BIOS update in order to reflash the BIOS chip again.
But the Toshiba driver page provides only Win-based BIOS which can be updated only from Windows OS.

Therefore you have to get in contact with an local ASP who could help you.

Good luck dude

4 more replies
Relevance 93.07%

Hi everyone,

I was having a problem with my geforce gt 630m (error code 43), and for some reason i had the brilliant ideia to update the bios (stupid me), I downloaded the bios update from toshiba offical site (6.80-WIN) as you can see in the image below (bios updates froms toshiba official site):;

During the process of installation, it looked very normal, until it reboots, after that, rebooted some more times, and finaly the black screen pc.. Tried entering the bios in the boot process (nothing).

I searched the forum, and found similar issues that gave me same ideas to resolve the problem (crisis bios recovery ), but I don't know who is my bios manufacturer, as I also don't know if was made a back up of the previous bios. Also don't know the combination keys for recovering the bios.

So, anyone? (HELLPPP!!!!)

note: I can't access the files on the HDD

Answer:Satellite P855-305 - BIOS update to 6.8 failed

Wait a moment.
What happen exactly when you press power button?
Can you see Toshiba welcome screen?

Any sign of life?
By the way: check please this thread.

6 more replies
Relevance 93.07%

Hi every one,

I have tried to do a BIOS update on my laptop and it failed. Now all that happens when you push the power button is the fan spins up and light come on. No screen, no POST, and then it switches off. Any one have any ideas how to get out of this one???

Answer:Satellite A660-1DW Bios Update Failed

Unfortunately BIOS is screwed up and what you need is professional help. Generally speaking you should contact nearest Toshiba service provider and ask for help.

If you have some time check please This is very interesting thread about similar problem but the guy with this problem has found solution how to fix this. Maybe it will help you.

Check it out.

2 more replies
Relevance 93.07%


Yesterday I tried to update the bios on my Toshiba a200 1-AD.
When I started the .exe file it gave me an error like this: Driver cannot be found. (Can't remember the exact error).

After the error appeared the update process was cancelled. Everything was still fine untill I wanted to reboot the computer. It got stuck and I had to remove the battery to shut it down(the power switch was not working).
Now it seems to be dead, when I boot the screen remains black. Also the hard disk shows some activity for 1 or 2 seconds. The DVD drive seems to be working though.

I did some research on internet and people are talking about a bios recovery jumper. I can't find if this laptop has one.

Some help would be appreciated.

Answer:Failed BIOS update on Satellite A200-1AD

Anyone who can help me ?

I am sure it a corrupt bios what is causing the problem.

4 more replies
Relevance 93.07%

I recently tryed to up date my Bios via the toshiba service station.
I closed all apps and ran the update it compleated the first few steps and froze on the last step.

This is the screen snap of what I am seeing:

I left it alone checking on progress ever 30 mins. and over night still the same.
Its been like it for 24 hours now.
I am scared if i switch off/ shutdown my laptop of it wont boot up.

Can any one help me.

PS: My laptop it working fine

Answer:Satellite L670 - BIOS update failed


There is definitely something wrong? the BIOS update does not take so long?
Seems the procedure has crashed but don?t ask me why?

What to say? hopefully you could reboot the notebook and could repeat this procedure?
But if the notebook will not boot up again, then you should get in contact with an local ASP. The ASP in your country could be able to help you and to reset the BIOS ROM using an crisis BIOS disk?

Good luck buddy

7 more replies
Relevance 93.07%

hey people,

during BIOS update my laptop freezed, so need reflash it.
switching it in crisis recovery mode it makes ONE LONG and TWO SHORT SIGNALS.


Answer:Satellite M100 - BIOS update failed

Hi buddy,

If BIOS update failed you can do nothing expect contacting an authorized service provider and ask for help. I assume the ROM module must be reflashed and this can only be done with special tools so you need professional help.

In your case I wouldn?t try such BIOS recovery tools, you could destroy the whole ROM module.

So get in contact with your local ASP and ask for help. I?m sure the guys can help you. :)

1 more replies
Relevance 93.07%

I have a "Satellite L670-1FT" laptop where the BIOS update has failed.
There is a possibility WITHOUT LCD display to make a BIOS update, and if so what do I need?

I have tried to copy the file BIOS.ROM on a USB stick, and boot the laptop by pressing Fn + B.
He also takes about 5-10sec to on the stick, but unfortunately I still have no display.

Thanks in advance

+Message was edited: content has been translated+

Answer:Satellite L670-1FT Bios update failed

If BIOS has failed, the ROM module needs to be flashed using special BIOS crisis disk?
Unfortunately, as far as I know something like that can be done only by an Toshiba authorized service provider available in your country.

6 more replies
Relevance 93.07%

I was trying to update the BIOS on my notebook when the whole system froze for a few minutes and then every program including the update was shut down. I tried to restart the notebook after about 30 mins and then it froze to the log off screen.

The power button does not work and since my battery is full the system is frozen to the log off screen. Is there anyway to turn it off?

Answer:Failed BIOS update on Satellite X200

I update bios on my notebook yesterday and everything it is OK, I think that work faster.
I dont know what happend to you.


4 more replies
Relevance 93.07%


I tried to update bios with the utility winflash from the official toshiba-site. It created a backup file and stuck in the half of the process. Then when I tried to reboot it the screen was blank (no power). I hear the cpu works, the fans, the lights on the keyboard and the hard drive. But i cant hear the beep sound on startup and the screen as i said is blank with no power.

What should i do? Is my motherboard destroyed?

Answer:Satellite A300-17N - BIOS update failed


> What should i do? Is my motherboard destroyed?

The Bios has to be reflashed. Contact the service center:

3 more replies
Relevance 93.07%

I have a Satellite X200-213 with vista. My main problem is that I was quietly updating the bios when suddenly cut of electricity !! I let you imagine my head ... So right now I cry because my pc does not restart at all! Black screen.

My question: do you know how I can make a clear bios? toshiba's website does not really give the information above ... My laptop is still under warranty but I do not think they take it.

Thanks in advance.

Answer:Bios update failed on Satellite X200-213

So the only chance to get your machine back is to send the notebook to an authorized service partner and let them repair the unit.
You don?t have any options so please check the following link and contact the nearest ASP in your country: > Support & Downloads > Find an ASP.


3 more replies
Relevance 93.07%

I can't update BIOS on Toshiba Satellite A300-14t whithin windows. There is error in PHlash.log:
Driver returned ID (Manufacturing ID, Device ID): Unknown (00000000)
ERROR: No matching algorithms found for above block

Error code : -151(0xFFFFFF69)
The current device is not supported in the interface.
Error code: -151
How I can repair this error for update bios on notebook?

Answer:BIOS update failed on Satellite A300-14T

Do you try to make BIOS update with version 4.20 WIN32 from ?

8 more replies
Relevance 93.07%

Hi everybody,

I have a Satellite P200, (PSPB6E-03G01XFR).
Yesterday, after trying to update my BIOS version with the windows application, my laptop went dead.

I downloaded the newer version of the bios (v2.30) from Toshiba-Europe website and I tried to use the Crisis_Recovery_Disk but no results. :(
Can someone help me please?

Answer:BIOS update failed on Satellite P200-13M

Unfortunately, in your case only the ASP can help you.

Fact is that your BIOS update procedure failed and only the ASP can refresh the corrupted ROM module using a special BIOS version?

So don?t waste the time and ask the ASP in your country for the help.

Best regards dude

1 more replies
Relevance 92.66%

I updated the BIOS from 1.2.0 to 1.4.0 for my New Inspiron 13 7000 (7378) in Windows 10 (64bit) using the executable available from Dell's website for this particular model:

This BIOS update (1.4.0) is quite recent and was released on January 6th, 2017. I followed all safety procedures (e.g. using AC power), and I did not see any error messages during the update. But when the computer finally rebooted the second time (it seemed to have first rebooted once to install the update), I got this error message:
Boot Guard verified FailedSystem will shutdownPress any key
The system wasn't even able to load the BIOS, indicating a critical error happened during the BIOS update. After spending some time searching for a solution to my bricked system (and panicking), I was able to recover the BIOS using this procedure on Dell's website for Convertible / Detachable with the external USB key method:

Now, everything works fine using the BIOS version 1.4.0. Not sure what went wrong with updating the BIOS from Windows 10.

More replies
Relevance 91.84%


I recently attempted a bios update after doing a clean install of winodws 7 64bit. The process completed and the laptop restarted. On completion the laptop failed to boot and simply displayed a black screen.

I've tried some of the methods on the internet using crisis recovery on a usb stick but have had no success

I dont whether im using the wrong combination of Fn + B etc or what but could really do with some advice

thanks in advance

Answer:Satellite Pro A300D (PSAK1E) - Failed BIOS update


I don?t think there is much what you can do if BIOS update failed. Usually in such cases the ROM module must be reflashed but this can only be done from an authorized service provider.

In my opinion you should contact the guys and ask for help. I?m sure they can help you to fix this problem. :)

1 more replies
Relevance 91.84%

After proper BIOS update from 2.00 to 2.10 /suggested by TEMPRO ALERT - the touchpad of my Satellite Pro A300-1GR stopped working.
It appears as hidden in the device manager. The device status - "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" Reinstalling the driver has no effect off course. I also cant access the BIOS utility during the start-up by pressing F2.
Running Vista Business Edition 32 bit.
Any ideas for resolving the problem will be highly appreciated!

Answer:Satellite Pro A300 - touchpad failed after BIOS update

Press Fn+F9, does the Touchpad now work?

Why cant you press F2 to get into the BIOS?

If Windows is in Resume/Suspend mode, you need to shut Windows down completely before entering the BIOS.

Try resetting the BIOS to its default settings.

If you have Logitech or other 3rd party mouse/keyboard drivers installed, remove those and reboot.

4 more replies
Relevance 91.84%

Hey Guys,

I need some help!
I was updating my works laptop Bios and i had the power cord conected and (no battery, it was at home).
Anyway we had a blackout right in the middle of when i was doing the up date.

Now when the computer starts up all the lights come on and there is no display and then a long beep.

Any ideas on how i can fix this?
It's still under warenty


Answer:Satellite U400 - Bios update procedure failed


Unfortunately buddy; there is no much to do.
It looks like the BIOS update procedure failed due to the blackout and the ROM module was not flashed correctly.
Hopefully the motherboard is not damage?.

In your case it?s strongly recommended to contact the local ASP.
The guys should be able to help you?
I?m not quite sure if you need a new mobo or just a new update of the ROM module?
But the ASP technician should know what must be done?

Good luck & Greets

2 more replies
Relevance 91.84%


I own a satellite M40. I had some problem with it, and tried to update the bios to see if it could solved it.
I flash the bios with the windows based utility, but the computer shutted down without any warning.

Now the notebook power up only 1s or 2, and then power off.

I bought this Toshiba, 10 months ago. So, is a failed bios update outside of the warranty ?

Thank you

Answer:Satellite M40: Is failed BIOS update covered by warranty?

Hello Stephane

We can discuss here about your problem but nobody can help you. You must contact service partner and clarify this. Sorry but there is nothing you can do alone.

Contact them, explain the situation and you will see how they will handle with this case.

Good luck!

By the way: if you need addresses you can find all you need under

3 more replies
Relevance 91.84%


yesterday I upgraded the bios downloaded from your site .. version 5.60 for win xp.
(on the notebook is running win xp).

In the middle, the procedure is stopped and from there on, the notebook does not it is switched on ....
I tried also with the procedures for recovery from bios lock ..

But I can not ...
I know indicate some other method possible?

Thank you

Answer:Satellite A200 PSAE3 - BIOS update failed


You mean the notebook does not power up?
Is there any other reaction from the notebook?
Can you access the BIOS???

If not then it looks like something went wrong during the BIOS update procedure.
In such case you will have to contact the ASP in your country for a help.

Maybe only the ROM module must be flashed again?

3 more replies
Relevance 91.84%

I tried to update my bios but something went wrong
during the process and now the laptop won't boot at all.
(when I try to turn on the satellite, nothing happens)

Is there any easy way to just erase it ?
The screen is just black when u power it on. The power led comes on and that is all

Please help me !

Message was edited by: wabz

Answer:Bios update failed on Satellite A100 - SK4 - how can I repair it

Hi wabz,

I've got a similar problem. I tried to update my bios and it went wrong also.
I tried allot of methods to restore the bios but I came to the conclusion that there is no way to restore it yourself.
I had contact with toshiba and they told me they have to replace the motherboard.
So I guess this is the only solution for you also.
I'm sorry I can't help you, try to call toshiba for further info.

Good luck wabz.

7 more replies
Relevance 91.84%


I know this is is quite old computer, but until now it was just enough good for my usage.
Anyway, after I have done a recovery of the Windows Vista OS that came with my computer, I got a notification from one of Toshiba tools that there is an updated BIOS available for my computer.
I've downloaded it and tried to perform an update. After the process had (probably) finished, the computer did not react to touchpad and keyboard. I was not sure if the update was really successful, especially because it looked like the computer was is frozen state. So I left it for next +/- 30 minutes but no change.
Then I decided to reset it as even the power button was not working. So I had to remove the battery and unplug the AC power.

... and the computer was (almost) dead then.

Now it is so that when I press the power button it seems to power up, but the screen remains blank, the fan is working and Windows is not booting. It just makes one short scratching noise from the DVD drive and this is all.

My question is, what is the recovery procedure in my situation ? I've tried to look for some potential help on the Internet and I found some forum posts or articles stating that there are some recovery procedures for different BIOSes, but what is the procedure for my BIOS ? The only thing that I found "working" was that if I press the power button holding Fn+Esc keys, the laptop powers on with flashing power button. But how to force BIOS recovery flashing procedure ?

... Read more

Answer:Satellite A300D-156 BIOS update failed - I need help with recovery

This is really stupid situation now. You will not be able to fix it with some simple recovery operation. BIOS is screwed up.
In the past I was not faced with such situation but on this forum I found very interesting thread about BIOS ?recovering?. Please take some time and visit this thread.

Maybe this will help you with your machine.

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When I was trying to do a BIOS update from windows, windows stuck and needed to restart but when I restart I did not get any display at all.
I guess my BIOS is corrupted.

I would like to try a traditional BIOS update but there is no traditional update for Satellite A200.

Any ideas?



Answer:BIOS update failed - no display on my Satellite A200


Unfortunately, it seems only the BIOS windows version is available for this notebook model.

Anyway, I wonder why you have updated the BIOS on your notebook. Many forum users have mentioned that the BIOS update is risky!
The wrong BIOS or wrong BIOS update procedure can damage the notebooks motherboard ROM!

Did you follow the BIOS update guideline which is available on the Toshiba page?!
Usually all should works after the right update procedure?

You said windows stuck and needed to restart?
Well I think something went wrong during the update process and therefore the notebook doesn?t display anything!!!

This sounds not good! In my opinion you should contact the ASP in your country because after the wrong BIOS procedure only the notebook technician could save the unit!

Good luck

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I have make a BIOS update, but before the update was finished (few secnd after), the laptop was freezed and didn't wont to shutdown evenn if hold start buton. So i have disconnected the battery and power plugin after that i reconnceted the power plugin and press on start button, a black screen was shown and a i heard a
bip,(1 long,2short)
CLR CMOS can solve the problem?

Where jumper is to make the reset?


thanks a lot...

Answer:Satellite P300-1H9 won't boot after BIOS update has failed

Hi mate

Seems something went wrong during the BIOS update procedure.
Usually the BIOS update should run properly but BIOS update is always sensitive procedure and something like that can happen.

Usually the CMOS has to be cleared firstly and then the ROM module should be flashed again. This can be done only by an ASP!

Get in contact with an local ASP? the guys would help you?!

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I have tried to update my BIOS on a p305-8837..
Vista 64bit.. The pc shut down under the update and now it won?t start up.. Light in the symbols .. but black screen.

Can I do anything or have I blown the BIOS chip and main board?


Answer:Satellite P305-8837 - BIOS update failed

In such case you need help from Toshiba ASP (authorized service partner)

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In last few days I've been getting a blue screen of death with the error "whea_uncorrectable_error", I read something about updating BIOS because the error is probably caused by old version of BIOS. I did the update correctly but as soon as my laptop restarted, nothing was booting.

The fan and the keyboard are working but nothing else. I tried removing the RAM, removing the CMOS battery, pulling the main battery out and holding the power button, but nothing seems to be working.

Can you please help me and tell me how to recover my BIOS?

Answer:Satellite C660D won't boot - BIOS update failed

because the error is probably caused by old version of BIOS.

Old BIOS version does not cause BSOD… … the BSOD appeared during the last day but I guess the notebook worked properly in the past in connection with the old BIOS version... therefore the BIOS could not be the problem here…

However, fact is that the notebook is dead now… probably because the update process has been interrupted due to the BSOD…

From my point of few the EPROM should be re-flashed again using BIOS crisis disk…

Some people has already tried to fix such similar issue using 3rd party crisis disk (use forum search for crisis disk to find similar threads) but this did not work always…

Therefore I think that in most cases only the Toshiba ASP could be able to reflash the EMPRO using the original crisis disk

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Hi guys,

Yesterday I did a fresh install of Windows 7 64-Bit and updated the laptop. The BIOS update sadly froze the PC and I had to shut it down. As one would expect... the Laptop didnt start.

When I press the poweer button, the Powerbutton and the Satellite Nameplate lights up and I get one long beep followed by two short beeps + the screen remains black.

Could someone tell me the key combination I need to press in order to enter the recovery mode to reflash the BIOS?

Does anyone know if I need a floppy USB drive to reflash the BIOS or if flashing from a USB thumb drive is possible... I dont see how I could fit a 2,3 MB Bios file on a 1,44 MB floppy disc.

Answer:Satellite P300-212 (PSPCCE) - BIOS update failed


There is no BIOS recovery mode that you can enter by pressing a key combination. Therefore special BIOS recovery tools are necessary they are compatible to the notebook.

That means the ROM module where BIOS is stored can only be reflashed from an authorized service provider because the guys have special tools for this.

Please get in contact with the technicians, they will help to sort this out: > Support & Downloads > Find an authorized service provider

Good luck! :)

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i just wanted to install the newest Bios Update for my Toshba L500D , Vista 32bit. During the installation the pc freezed. I kept it on, but 2 hours late it was still freezed. It doesnt react to any command, so i disconnected the external power supply and let the akku run dry.

Now i tried to restart but the notebook stays black, the ventilator runs and the little light that means it runs is on. but nothing happens anymore.

How can I get it running again.

Thanks for help

Answer:Bios Update failed, now Satellite L500D stays black


You need to reflash the Bios, contact the Asp (service center) in your country, they will do it for you.

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I've updated my laptop to run windows 7 instead of vista a while ago and my laptop was running but the fan seemed to stop working and i found a BIOS update might fix this on this forum. The BIOS update stopped responding part way through and i had to close it. I tried running it again but it kept coming up with an error message. The laptop was running fine but once i turned it back on the next day i found it only loaded to a black screen. My laptop was out of warranty but i thought i'd send it off anyways hoping for a decent price but it came back with a 400 price tag for a replacement motherboard and fitting costs. Does anyone know if these kinds of problems can be repaired without full replacement needed?

Thanks in advanced to anyone who can help :)

Answer:Re: Satellite A300D-15B - Failed BIOS update and now I get a black screen

well i don't think that the board needs to be replaced. You can try bios recovery mode if you have an usb fdd.
I've had the same problem with my A200. Now it works without any problem again :)

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I tried to upgrade my says:
'windows could not start because the following file is missing or corrupt : \windows\inf\biosinfo.inf'

It's a satelite 1900-303 ...don't know what to do now.
If anyone can help it would be very much appreciated.

Answer:Satellite 1900-303: biosinfo.inf failed or corrupt after BIOS update


maybe the BIOS was not installed correctly or something like that.
Anyway I think you should reinstall the BIOS.


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Hi All,

I have Toshiba A200 PSAE0E. I downgraded the OS from Vista to Xp.
When I was trying to upgrade the BIOS setting, the system frozed.

I restated the system using the power button. When restarted there is no display in my screen.
I tried to reboot it by pressing F1, F2, Home key and even removed the battery for a while, till there is no display in my screen.

I even tried connecting with external monitor, but in that also there is no display.
Right now i dont have any sort of recovery disk.

I would greatly appreciate if some one could help me.

Answer:Satellite A200 PSAE0E - no display after BIOS update has failed


For me it looks like the BIOS update procedure has failed.
Due to non apparent reason the system froze and you have interrupted the update procedure.

In mu opinion the ROM module (where the BIOS is stored) has not been flashed properly and this is the reason why you cannot boot up the notebook.

In this case you need the help from ASP? I know, that?s really stupid situation but I?m afraid there is no other solution.

I think the technician will try to flash the ROM module again using an special BIOS and then the notebook should boot up properly? hopefully?. I'll keep my fingers crossed for you.

Good luck

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The BIOS update for the L750 failled with a "VERIFY ERROR". I downloaded the BIOS update again and got the same error.

I wanted to submit a support ticket to let tech support know that the BIOS update doesn't work, but low and behold, the support ticket creator doesn't accept my combination of model number/serial number.

So, apart from picking up the telephone, how do I get a message to Toshiba?


Answer:Satellite L750 - BIOS update failed with a verify error

Hi buddy,

May I ask you why you try to update the BIOS? Do you have any issues?

As you probably know BIOS update is always a little bit risky because it rewrites the ROM module and if something goes wrong the ROM module can be destroyed and you are not able to start the computer. So this update should only be done if you have problems with the computer otherwise forget it please.

Remember: Never touch a running system!!! ;)

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Hi, let me just start by saying im an idiot....

Dowloaded a few drivers for my toshiba p100 240 and noticed there was a BIOS update, i downloaded it and ran the program only for it to come up with
an error that it will only allow the Administrator to run program. My laptop became slow and would not allow me to turn it off by any means. In the end i took out the
battery and restarted only to find a blank screen, no start up or anything on screen.

I fear i have totally killed my machine and its about 4 months out of warrenty, Im sure there is no cheap miricle cure for this but if anyone can give me my options here I would really appreciate it.

Thanks for your time,


Answer:Satellite P100-240 wont boot up after failed BIOS update

Hi mate,

Thats a bit of a problem... If your machine really won?t boot up and no screen comes up, then your BIOS was probably damaged.

I would really recommend you to contact an [authorized service partner| 000000871] and tell them your problem. Maybe they can do something for. I mean, your machines hardware is ok, and it?s just some BIOS related thing.

Hope your machine will work again..


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So I felt I have had enough of this thing going on the blank screen of death on me and googled for some solutions and it turns out there is some known kinda glitch with these series that for some reason makes the notebook to freeze and screen to go blank... this means loss of any unsaved data without any possible way to prevent it

I was just taking an online quiz for my online college class and this thing just went off to this blank screen on me.

Finally I find out there needs to be a BIOS FLASH performed. I get the latest related version from Toshiba?s website fairly easy and run the windows option.

System is running on Vista home.

Everything goes fine, until getting to sector 7 I believe of the 17 sectors that needed to be erased and reprogrammed. I had closed all active programs that I could possibly close including many routine taskbar items.

My system had more than 50% battery charge and indeed it was connected to electric grid. There was no electrical shocks or anything.

All of a sudden I hear a pop and system is turned off unexpectedly. System completely shuts down, not even the front led indicating the power connection remains on, but that and battery leds come on a few seconds later. The system never turns back on by itself and when I turn it on it seems it?s just the power on led turns on without the screen even lighting up or CPU fan making any noise or airflow.

Now half of my life was on this system and I am absolutely upset with Toshi... Read more

Answer:Satellite A215-7427 - BIOS update failed unexpectedly

Are you using the original Toshiba AC Adapter? Sounds like the mainboard may have a fault.

There is not much you can do except send it to an ASP for repair. Hopefully your unit is still under warranty.

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Hi I have Satellite Laptop,

I tried to update the BIOS and downloaded EXE file from Toshiba website and run the EXE file but the system freezed for 15 minutes so I tried to shut it down but couldn't shut it down so I took out the battery to shut it down.

But now the laptop's not starting at all. Fan is woking but screen is blank, keyboard's not working as well.

How can I flash the bios again? I don;t have floppy drive.

Can you please help?

Answer:Satellite L350d-12M - BIOS update failed - computer won't boot

The best way is you contact a local ASP. Why?
I think the BIOS must be reset or the mainboard exchanged. They can order such parts and are very helpful.

In this case you could do nothing by yourself.

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I bought a Satellite A660 PSAW3A-07P00R last December. Yesterday I updated to BIOS version 1.9 (did not record what version before the update). Running Windows 7 Home Premium.

After the update, I got this message when I want to use the built-in webcam. The message is "Camera device failed to initialize. Either the device is in use by another application, or it is not recognized by the system." I have tried to open the device manager but cannot find any image or camera device there. I have also download the webcam application version from Toshiba site but it does not install.

Is it any way to revert the BIOS back to the old version? Can Toshiba look at this problem for BIOS version 1.9? Has any one come across with this and finally fix it? Your suggestion will be greatly appreciated.



Answer:Satellite A660 - Camera device failed to initialize after BIOS update

Hi Will,

I can?t imagine this problem is related to BIOS update? I also have Satellite A660 with latest BIOS and everything works properly. Camera is also listed in device manager properly.
I?m using the preinstalled Windows 7 64bit version from Toshiba and you?

I would recommend loading the default settings in BIOS after BIOS update. So go into BIOS, press F9 key and save new settings.
Then check the situation again and maybe you can install the camera driver now.

BIOS downgrade is not possible because on Toshiba website only newest BIOS version is listed. Only an authorized service provider has access to older BIOS versions?

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So yesterday I got a pop-up message from Toshiba to update my BIOS, so I clicked on it and it started updating but then it said "verification error".

So I closed it, cause I had to restart my computer after a previous update with another program and I thought of trying to update the BIOS after restarting.

But once it restarted it switched off, so I tried switching it back on but the screen is black, the lights are all on(power,batt etc) and the fan is working as well. I tried taking battery out and in again but still black screen.

Could someone please tell me what you think it could be and what I should do.

I also tried with an hdmi plug but it won't recognise it.

Thank you for your help

Answer:Satellite L755-S5349 - BIOS update failed - black screen


I think I?ve got bad news for you.
For me it looks like the BIOS update has failed?
Why? Who knows? maybe some applications which running in the background affected the BIOS update process.

I updated the BIOS on my notebook last evening?everything went smoothly. I downloaded firstly the BIOS package from the Toshiba page. Then unzipped the folder.
I closed all applications which were running like firewall, antivirus software etc?
Then I performed the BIOS update?

Anyway? in cases where BIOS update has failed, you need to get in contact with an local Toshiba ASP in order to fix this? in best case they need to update the ROM module again?

Good luck

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Hi, i have problem with my laptop, after bios update a got bricked laptop. Recovery from USB flash not help. flash is blinking about 30 second, then is laptot restart, but still no screen, no boot. What now ? Bios recovery manual

Answer:Acer V3-551g bios update failed, BIOS recovery fai...

What was your BIOS version before the flashing? (BIOS version compatibility)

If it was a 1.x version you can only flash with another 1.x version, if it was a 2.x version you can only flash with another 2.x version.
If your system shipped with Windows 7 and you upgraded to Windows 8 you cannot use the ones marked "Not for Ugrades"

If you are unable to reflash you will need to contact the Acer Technical Support in your area for options.

1 more replies
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As the title says.  The computer has been flakey on startup recently, so I want to update the BIOS.  I run the Thinkpad BIOS Flash Update Utility on my Thinkpad Yoga, it returns an error saying "failed to read the BOS".  Can anyone suggest a work around?  

Answer:BIOS Flash Update Utility "Failed to Read BIOS"

did you find a solution for this ?

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after BIOS update fail by Windows i'll need reflash.

Where can i download bios files for floppy drive'??


Answer:BIOS update failed - where can i download BIOS for floppy drive?


Traditional BIOS update cannot be downloaded.
Only Win-based BIOS is available on Toshiba European driver page.

In your case you will need to get in contact with an local ASP!
The technician could help you and could reflash the BIOS using an BIOS crisis disk.

Good luck

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hii all i have a lenovo G580 (2689) laptop i5-3210 DOS based model Current Bios Version - 62CN39WW i want to update my BIOS version as am unable to file it on the drivers/download section for my model. if any one using the same Model of the laptop and using a updated version of BIOS then kindly extract/backup the BIOS using Universal BIOS Backup Utility and kindly upload it in some hosting and provide me the .ROM files created by the BIOS Backup Toolkit i need a later version for my present BIOS possibly 62CN41WW or any thing later than 62CN39WW  any help would be highly appricated....waiting eagerly for somebody's help

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It is well understood by many that Time Computers technical services are poor in the extreme and extortionate to boot. Moreover, finding driver download support is almost non-existent.Suffice it to say I flashed the BIOS for the following Time Computer:Time ComputerModel: 644MF04G3Motherboard: MS-6340 Ver 1I went to the MSI site for the BIOS, as trying to find it on Time Computers website was impossible, and that was the end of the BIOS chip. Unbeknown to me the motherboard used by Time Computers is a striped down version of MSI?s equivalent. For this reason the BIOSes flash updates are incompatible.I?m in the process of buying a new BIOS from click here but what I need is the BIOS that came with this machine from time Computers. The latest version is preferable.I would appreciate it if someone could furnish me with the BIOS file.Regards,G

Answer:Time Computers BIOS update file needed

In order to help, its probably best you remove the case from the pc and give us the numbers on the motherboard. I looked at your pc specs and according to time several versions of that motherboard have been used in that model so we would be guessing.

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Hello All! After a BIOS update (offerd by Lenovo Update) - and the automatic restart - the laptop doesn't boot. The led lights, the fan spins for a couple of seconds, but only black screen, no logo, no BIOS, no Windows.  Removing the CMOS-battery (for longer time) or pressing fn/win+B/R with the power button doesn't help. I'm trying to make a flash drive to flash the BIOS following these instructions. However I'm unable to retrieve the BIOS.wph or other proper file to use for the flash drive. I was using these originalfiles (both 2.08 and 2.5x), but neither with 7zip nor by installing the .exe (without installing the update itself) did produce the file I need. Could somene please help, where I could find the proper file (.wph or other) to make a BIOS flash with Phoenix recovery tools for a Thinkpad Edge 430, or whether you have an idea what other soultion (different software instead of Wincrisis for ex.) could I use to get my BIOS back into life again? Thanks in advance!

Answer:Failed BIOS-update on E430 - need wph for BIOS recovery

Unfortunately Lenovo laptops do not provide BIOS recovery functionality, either get the laptop in for warranty, or find a local computer repair shop that will reprogram your SOIC8 BIOS chip, they usually charge $40

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I'm using TEMPRO and it suggested to update my BIOS.
I downloaded the file and execute the setup file. Unfortunately, it says "The size of ROM file is incorrect".

Does it mean I m doing it wrongly? or I already have newer BIOS in my system.

Please advice.


Answer:Qosmio X300 BIOS update failed - The size of ROM file is incorrect

Try manually installing the BIOS yourself by going to the Toshiba Website and downloading the latest X300 BIOS.

2 more replies
Relevance 88.15%

I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

3 more replies
Relevance 88.15%

hello!i`m in big trouble now   I just have reinstalled win7 and thought that i have to install the driver AND to do a bios update. I dont know why, but now my netbook can't start up (display is off, blackscreen).Now i read some threads how to recover the bios, BUT i dont have a bios image (oh god, i am so stupid...).Is there any possibility to solve this problem? Maybe by getting a bios image from a other S10-3 user?Btw, my lenovo has the Atom N550, 1GB DDR3 Ram.Please help me. I am thankful for any advice.

Answer:bios update failure - bios image needed - lenovo S10-3

hi sasa22you can download the bios file from the link below. after downloading, right click and select 'extract files' to get the files you need.
hope this helps.

5 more replies
Relevance 87.74%

I just restored my x61 to original settings due to a problem with blue screens, and decided to update the BIOS right afterwards.  I followed the directions precisely and it installed all 21 of the individual components for this model.  I then shut down the computer and turned it back on this morning to continue loading software.  The system started with the fan running at high speed and stopped at the ThinkPad Screen.  However, nothing happened after pressing the ThinkVantage button and F1 or any other button for that matter.  I left it for a couple hours, but finally determined that I could not turn it off or do anything with the machine.  It just hung there.  I did finally remove the battery and replace it, and now there is no power registering when the machine is plugged in and it won't start. Is there something I can do to recover the system?  I suspect the answer is a board replacement.  The BIOS update failed in conjunction with something on my computer.  I am just 2 years into the warranty period in the US, so if I need to replace the board, what are the best options? Thanks for your help and comments....this is a very frustrating turn of events, since it is my work machine.


Go to Solution.

Answer:x61 BIOS update with BIOS Update Utility 7nuj21us.exe Failed

I forgot to add, this BIOS version 2.21 that came out on 11/4, and I downloaded it on the 6th.  Can there be a problem with the BIOS version?

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Relevance 87.33%

I have tried all the usual F2, Del and all othe F buttons including ESC, nothing works, i really need to get into my bios because my touchpad wont work.

Answer:Satellite C660-1U4 - can't get into BIOS settings

To be honest i don?t know what you want to do in BIOS.
If touchpad won?t work check if touchpad driver is installed properly and also be sure touchpad is not disabled. Use FN+F9 key combination to enable/disable touchpad.

2 more replies