Computer Support Forum

Satellite C660-2Q8 does not start with 8GB RAM

Question: Satellite C660-2Q8 does not start with 8GB RAM

hello i have a toshiba satellite c660-2q8 laptop,

when i got it it only had 1g of Ram i now have got 8g of RAM for it but as soon as i fit it the laptop starts like normal with the BIOS screen then i get a black screen with a flashing - and thats it.

After some time it will restart and do it again.
I have contacted the place i got the RAM it.
The RAM is right and there said it was the BIOS that needs updating but it is version 1.50 and will not update cos it is up to date if i put the old RAM back it boots fine

can some one please help

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Preferred Solution: Satellite C660-2Q8 does not start with 8GB RAM

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Answer: Satellite C660-2Q8 does not start with 8GB RAM

It?s NOT BIOS issue but the RAM modules are NOT compatible.
Even if the guys says that the RAM module are right, obviously they are NOT?

The 4GB Genuine Toshiba PC3 DDR3 (1333MHz) Memory Module PA3918U-1M4G should be OK and should work properly.
Also the Kingston modules are great and provide good quality.

Cheaper modules might not be fully compatible or would not work properly.

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Hi to all,

my sister in-law bought her laptop up to me today because it switches on and goes to the windows logo then all of a sudden theirs a quick glimpse of a blue screen and then it shuts down re-starts and does the same.
i can press the f8 key and i get the boot options, ie recovery mode but it just does the same thing, i then tried a windows DVD in the drive and it boots from the DVD and installs the files but then hangs with just a black screen and the white curser, its not froze at this point i can move the curser around.

Does anyone have any idea what I can do now?
Thank you in advance for your time.

Answer:Satellite C660 won't start

Can you start OS in safe mode?

I cannot say for sure what the problem can be but maybe you should reinstall OS using HDD recovery option. I hope everything should be OK with ?factory settings?.

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Hello people,

My laptop Toshiba Satellite *c660-1uj* won't start up.

It does nothing when I press the powerbutton.
When I plug in the poweradapter I hear a clicking sound this is with or without the battery and I also see the battery light(led) flashing green.

I think it got something to do with my motherboard but i'm not sure.

I would like to be sure before I buy a new one.
Does anyone know where the problem comes from and how to fix it?

Thanks in advance.

Kind regards,


Answer:My Satellite C660-1UJ won't start up

> I think it got something to do with my motherboard but i'm not sure.
Yes, I think this problem could be related to motherboard problems.
But this would be the worst case since new motherboard is very expensive part? I gues warranty isn't valid?

But why you don?t test the memory modules? Faulty RAM can prevent the notebook from booting and powering ON. RAM module replacement is not very difficult.

Of course you would need to purchase new modules just for the check? but maybe you could visit some notebook/computer technicians? downtown who could test the unit with new RAM modules.
In such case you would not need to purchase the parts just for testing purposes.

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Hi guys I've been having some trouble with my laptop, need some advice.

I've had my laptop for about 4 years now. For the last couple of months the laptop just shuts down suddenly and randomly. When I click the power button the power light flashed once and the battery light flashed twice, the laptop does not turn on.

After a while it would but then shut down suddenly again.
I thought the battery was the problem so I replaced the battery, still the same problem.
I cleaned the fan and the laptop using compressed air and still the same problem.

Now the laptop does not even turn on.
When I press the power button, the power light flashes once and the battery light flashes twice but the laptop does not turn on.

Anyone faced the same problem before?? Or can somebody help me out??
Sorry for my amateurish choice of words btw

Answer:Satellite C660-119 won't start up

I think the notebook developed a hardware problem.
I guess you have no many options: you can test RAM modules because faulty RAM modules could prevent the notebook from booting. But that?s all? other parts cannot be checked by common notebook user.

If you would like to follow the troubleshooting, you would need to follow with other parts like CPU or motherboard. But this is very tricky procedure. Additionally the motherboard is an expensive part and in my eyes it?s not worth to purchase such part just for testing purposes.

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Yesterday we purchased a Satellite C660 with Windows 7 64bit installed. Worked just fine but today the laptop does not start up again. Updates were installed but after pressing the power button the light of the hdd turns on for a few seconds, the vents work for two seconds and then ... nothing !

Please help !

Answer:Satellite C660 does not start up

You cannot start notebook at all?
Can you enter BIOS settings with F2 at start up?

Which updates have you installed?

If nothing works you have only one choice: either bring it back to your local dealer and ask for replacement or contact Toshiba service provider directly. They can check hardware and help you with this.

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Had problems using some websites online, so decided to restore the factory settings. This is where my problems started!!

Using the Toshiba Message Centre (I think that it is called) which is already on the Laptop...I tried to restore the laptop.

Immediately I pressed that button the laptop froze.

Now I cannot start up with windows.

I have rebooted -

Removed power cord, and battery and pressed power button for 30secs....and then attached all the parts and tried to start the laptop...and....

I get the Toshiba start up ....saying that I can use F2 or F12.....then....
nothing but a black / grey screen.....
and I can see my cursor....but nothing else.

It doesn't matter how many times I reboot....I just keep getting 'Windows Error Recovery'.
If I try
a. Launch starting repair (recommended)
b. Start Windows manually....

*Nothing Happens!*

*Is there a Knight in Shining Armour who can help with English Maiden???*

Answer:Satellite Pro C660-1D9 - start-up problems

I don?t know what is wrong there but try please to reinstall OS using ?standard? recovery procedure. How it works you can read on follow Toshiba document -

Does it work for you?

BTW: before you start OS installation enter BIOS and set it to default settings.

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Hello, my toshibia satelite suddenly wont start, firstly when i plug in the charger the light wont come on, when i turn on the laptop nothing comes up the screen it just stays black and the fan will constantly blow out air loudly, one green light will come on, also if i turn off the laptop the one light will stay on but i will not be able to start up the laptop again without removing the charger or battery and repluggin in again..

i hope you can help thank you

Answer:Satellite C660-21Z wont start up

It is really strange. Disconnect your notebook from AC power supply, remove the battery and press power button for 10 or 20 seconds. After doing this leave it for a while, connect AC adapter only and try to switch it on again.

Please let us know what happen when you do this.
Out of curiosity: have you maybe updated BIOS or done anything that can be responsible for such strange behaviour?

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Have a satellite Pro C660, which has decided that it no longer wants to start up.

When the power on button is pressed the green power light comes on and the fan starts to whirr, however the laptop does not seem to go through the POST routine, and just turns itself off.

I have checked the RAM Modules, and the HDD for poor connections in the hope that the problem is a simple one, but to no avail.

I have managed to start the laptop previously by holding CTRL+ALT+DEL, when it sprang into life. But this trick now no longer works. I have also tried holding the F12 and/or the F2 keys on start up but the laptop still refuses to start.

I should mention that this laptop is not very old, less than six months, however if there is a simple fix as an alternative to returning it, I would rather try that first!

Hope someone has a solution?

Answer:Satellite Pro C660 doesn't start-up

For such issues there is no some kind of ?magic solution?.
Your problem description is OK but we don?t know what have you don?t in the past.
Such problems doesn?t happen for no reason and maybe some action that you have done can be responsible for that.

It sounds like defective BIOS so can you please tell us since when have you this problem and have you maybe tried to update BIOS in the past?

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Hi guys, new to this forum so bare with me!

I dropped my laptop last week, on its side. Now when I turn on, it is on a black screen with the white blinker at the top left hand side. After a while, the "Toshiba" loading screen comes on (where you can seleft f2 and f12 for the menus), after that the screen stays a blank black for a minute, and it comes up with the boot menu ( I think). There are four options;


I can exit this, and lots of text comes up ( I dont know what it says, it goes away too quickly) and it takes me right back to the boot menu. When I click enter on all of these, they all say they are failed.

Can anyone help me with this situation?

Answer:Satellite C660-21Q wont start

Hi, sounds like the Hard Disk may be faulty. Do you hear any abnormal sounds from the HDD?

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Hey guys can you help with my laptop, Toshiba Satellite C660-17J. On startup it freezes although not all the time. By freezing i mean i can move the mouse but not open anything and nothing on the task bar will highlight. The only thing i can see different is the network(wireless) icon doesn't always show up. The last few times it has though but has only shown the searching for networks symbol.

If i turn of the laptop using the power button and start in safe mode then restart it works OK. Do you have any suggestions whats causing this?

Answer:Satellite C660 freezes on start-up

Maybe your system is muddled up?
Did you test new OS installation? Would be definitely recommended to test this before starting further investigations.

Are you able to perform a HDD recovery?

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I got the Satellite C660-1PH before 4 days and everything is working fine , just from yestarday TosReelTime stopped responding. When i click on it i see its loading screen for a split of a second and then dissapears and the application is not running.

Any ideas?

thank you

Answer:Satellite C660-1PH - TosReelTime wont start

What you can try is to reinstall Toshiba ReelTime.
Remove preinstalled version, restart your notebook and install version for your notebook model.

You can find it HERE .

Please post some feedback.

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I have problem with Toshiba Satellite C660-1CN PSC0QE.

Touchpad don't start with Windows 7 Home Premium.
All drivers are updated.
Bios - lastest.

After log on I need to click *twice* "FN+F9" and after this is OK until next reboot.

I tried:
several Synaptics drivers - no change.
reinstall Windows - no change.
Windows XP mini from Hiren - no working.
BIOS defaults - no change

After I installed "toshiba value added package" I can't turn on touchpad at all.

Answer:Satellite C660-1CN - touchpad do not start with Windows

To be honest I never heard about such issue. According notebook specification your notebook was delivered with Win7 home premium 64bit. With factory settings touchpad should be enabled after OS start.
As I can read you have reinstalled Windows. Have you reinstalled with original recovery image and tested it with factory settings?

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First, I want to excuse my English, i'm French.

I have purchased a Sattelite C660-2L9 and i'm not able to start Google Sketchup.
It always crashes. What could be the problem?
I've done all avialable updates and it keeps not working.

Here's a recap of the configuration.
Can someone help me please? Is it due to the Intel Graphic Card?
Thanks a lot!

Syst?me d'exploitation
Windows 7 Edition Familiale Premium (x64) (build 7601) Service Pack 1
Navigateur web par d?faut: Mozilla Firefox
Client e-mail par d?faut:
Note G?n?rale 4 (Processeur: 6.8, M?moire vive: 5.9, Graphiques: 4, Graphiques de jeu: 5.1, Disque dur pr
incipal: 5.9 )
Carte m?re
SMBios version 2.6
Bios: TOSHIBA 1.90 01/10/12 taille: 2048Kb
Northbridge: Intel Havendale/Clarkdale Host Bridge
Southbridge: Intel HM55
Intel Core i3 380M Arrandale Socket 989 rPGA (@32 nm) 2533 Mhz ( L1I: 2 x 32 Ko, L1D: 2 x 32 Ko, L2: 2 x
256 Ko, L3: 3072 Ko )
M?moire physique totale: 4096 Mo, Type: DDR3, @MHz, 7.0-7-7-20-1T
DDR3 Samsung M471B5273CH0-CH9 4096 Mo PC3-10700 (667 Mhz)
Carte Graphique
Intel(R) HD Graphics
Lecteurs CD/DVD
Disque dur
Cartes PCI/AGP
Intel Corporation:5 Series/3400 Series Chipset 4 port SATA AHCI Controller:
Realtek Semiconductor Co., Ltd.:RTL8101E/RTL8102E PCI Express Fast Ethernet controller:
Realtek Semiconducto... Read more

Answer:Satellite C660-2L9 - not able to start Google Sketchup


I think you should firstly check the hardware requirements for Google SketchUp

Recommended hardware
? 2+ GHz processor.
? 2+ GB RAM.
? 500 MB of available hard-disk space.
? 3D class Video Card with 512+ MB of memory or higher. Please ensure that the video card driver supports OpenGL version 1.5 or higher and up to date.

It could be possible that your display driver (graphic card driver) does not contain the OpenGL and possibly the driver is not up to date?

The driver needs to support OpenGL 1.5 or higher otherwise you will not be able to run the SketchUp.

The unit seems to support Intel HD (HM55) graphic chip so you should be able to get the latest Intel driver from Intel page.

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So I start my laptop up put password in then get a blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL then it boots to the start in screen so I go in safe mode then I get blue screen again which says problem been detected Windows shut down!

So how do I get around this the stupid laptop is only 2 days old is there any way to restore it to factory settings or uninstall certain things to try and fix it? I'm not too computer savvy so any help would be appreciated

Answer:Satellite C660-171 - Bluescreen and can't start Windows

> is there any way to restore it to factory settings
If you would read the user manual you would know how to restore the notebook to factory settings ;)

Fact is if you also get a blue screen in safe mode it seems to be a problem with OS installation and you should restore it back to factory settings. Therefore you can use the HDD recovery feature as described here:

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Hi, I own a satellite c660 , which has been working well except for the last three months. I recently tried to wipe the laptops memory clean using the instructions given by the Windows 10 operating system. Now, the laptop refuses to start up, I was able to enter the BIOS setup screen and changed the settings to default, but now even the screen that allows me to enter the BIOS setup screen does not show, just a continuos cycle of starting up and a lit up black screen with a lone underscore in the top left corner. The laptop is a few years old but if anyone help me salvage it would be much appreciated.

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I replaced the HDD in my Toshiba Laptop C660 - following a support check indicated the old one was dead. The laptop initially comes up with the Toshiba Logo then starts scrolling and ends with "Operating System not found".

I do not have a recovery disk / USB. Any helpful advise would be greatly appreciated.

Thank you.

Answer:Satellite C660 will not start - OS not found - where to get install disk?

I presume HDD exchange was successfully. What you can do is to open BIOS settings and check if HDD is recognized properly.
Now you must install operating system. If you don?t have original recovery media you can install OS using Microsoft installation disc. All necessary drivers, tools and utilities you can download from Toshiba download page -

If you need some assistance let us know.

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When I try and run the face recognition software I get a window saying to contact my administrator - I have administration status on the the Satellite C660 laptop.

Forum searches I have found have not helped in that any time I try and follow advice I still get the same message. The laptop is new.

Answer:Satellite C660 - Cannot start Face Recognition software


I think this tool is muddled up in some way. therefore the first thing which would need to be tried is a new software installation. I would recommend uninstalling this tool firstly.
You can do this is control panel -> software

After uninstallation it would be recommended to clean the registry. This can be done using an software like CCleaner.
After that download the face recognition software from Toshiba European driver page and install it again.

Good luck

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I have a Toshiba Satellite C660-115 running Windows 7 and on start up I receive the message "gfxui not working", can I ignore this as my laptop seems to run ok,

Answer:Satellite C660-115 - error message "Gfxui not working" at start-up

Thats a problem with the Intel GUI Graphics interface.
You need to reinstall the Intel graphic card driver.

Visit the Toshiba EU driver page and download and intall the proper Intel driver

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Satellite C660-1TK PSC1QE-01900GGE
Question about Max Temp For nvidia 315M?
Windows start Freezing after 55 degrees and keyboard lags...

Answer:Satellite C660-1TK Windows start freezing after 55C and keyboard lags


Keyboard lag can be solved by BIOS update.
Update the BIOS to the latest state.
The BIOS can be downloaded from the Toshiba European driver page.

Furthermore you should clean the cooling fans.
Possibly the dust prevents the fans from rotating faster? use an compressed air spray to get the dust removed?

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Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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I am new with this forum, hope i will welcome here

I want value added package for working FN button properly with software

My OS is windows 7 32 bit
Toshiba C660-A041
Part Number : PSC1NV-026019AR

Thanks for help me

dB :)

Answer:Need VAP for Satellite C660

I?ve checked Toshiba support page for available drivers and your notebook model is not supported for Win7 32bit.

Try please to install available VAP for some older supported model.

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Hi all,

I crashed my MBR against a standard MBR.
Do you have a C660 MBR so that I found the recovery?

Thank you in advance :)

Answer:Satellite C660 - I'm looking for an MBR

> Do you have a C660 MBR so that I found the recovery?
If I understand you right you cannot start HDD recovery installation, right?

Have you created recovery DVD?

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I dunno know what's going on but I can only use FN + 3/4. It's crazy, 'cause I've got this computer only few weeks...

Answer:Satellite C660 cannot use all the FN key

also interested in this problem
updated windows and fn panel ceased to appear
only works fn +3 fn +4
do not tell that to establish a panel to fn resonant work?

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I was wondering what CPU's the C660/01m can take. It's an i3 but can it take i5 or i7?
Is there a list of all its technical info?



Answer:Satellite C660/01m What CPU can I use?

Have a look at the other C660 models, if they have an i5 then your model should be able to take the same CPU.

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Question: Satellite C660-23M

My laptop wanted to do 3 updates last night when I shut it down - don't know what updates - but after bout 30mins of doing nothing I turned the power off. It's now npt doing anything!! Power is on & initially got a Boot Menu box with info on but now the HDD/SSD info that was showing has disappeared. I'm a real non tech person so haven't a clue what's happened or how to sort it. Wasn't having any problems at all until the laptop tried to update last night. Can anyone help??

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I have the very annoying problem of key lag on my laptop which is a satellite C660 1-f-1 .

I've had the laptop for around 3 months and have tried the keyboard settings on all settings to no avail. I paid ?350 for this laptop and I'm getting increasingly aggravated !

I've read that the problem has cropped up with other models and that removing and then replacing the battery helps.. but I can't keep doing that mid conversation or e-mail !

I keep reading about these update download bios but have no idea what that means . Could somebody please explain in a plain English non-tech speak style please ?? !!

Answer:Key lag on Satellite C660-1F1

Hi Helenuk1963

A BIOS update is something that makes the main brain of the laptop smarter but this does not 100% mean it will fix it the normal fix is to run a recovery of the unit via the HDD by pressing F8 non stop on startup and selecting repair your computer then login and select Toshiba HDD recovery but before you do this make sure you have backed up all your data and created recovery disks via the toshiba recovery media creator in the start menu.

if you do want to run a BIOS update best thing to do is call Toshiba direct who can walk you though it and at least if something goes wrong it will be covered.

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My model is Satellite C660-1LD .
I want to add 4 GB RAM to my laptop.

There is now 4GB RAM DDR3 *(1066MHZ)* on my laptop.
Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?

And what frequency my computer will work? (1066mhz or 1333mhz).
What better RAM to add( brand, frequency) you think?

Also the RAM I found is Unbuffered, what it means?

Thank you!

Answer:Satellite C660-1LD - I want to add 4 GB RAM

> Can I add, or is it better to add 4GB RAM DDR3 to the second slot with *(1333MHZ)*?
This depends on your chipset.
If your chipset supports 1333Mhz then the RAM will work with full performance, otherwise it would be clocked down to 1066Mhz.

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Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen ( - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

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Question: Satellite C660

My brother has a Satellite C660-1H6 laptop. Unfortunately his HDD went bad.
I installed a new HDD and reinstalled Windows 7 Home Premium, which was originally installed on the laptop.
Setup accepted his product key and installation went relatively smooth, only problem is that after installing the drivers, I cannot connect to wireless network.
Laptop uses an Atheros wireless card, model AR9285.
Things I tried, following forum suggestions:
-Allocate a MAC address instead of "Not present" to the wireless adapter.
-Changing various drivers, including the one from Toshiba page and some from the Atheros page.
-I installed ALL the drivers, I don't have any unknown device or exclamation mark in device manager
-Installed ConfigFree, Flash cards support utility, Value Added Package, Wireless LAN indicator (some users select that some of these are needed)
-I ran Windows troubleshooter
-I did a factory default reset in BIOS
-Although I did not change the antennas before, I also tested the wireless with the 2 antenna connectors replaced the other way on the wireless card.

Fn+F8 works, I can enable/disable the wireless. I can see a list of available networks, including mine. When is try to connect, it asks for password. My router is using WPA2-PSK authentication and AES encryption. I type the password, it tries to connect, but I get the following error message:
"Windows was unable to connect to XXX" (I replaced the SSID of my network with XXX)
After that... Read more

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My friends nephew has a C660 which when you switch on shows the Toshiba splash screen with a panel at the bottom showing the following "Press F2 for start up,Press F12 for boot options menu. How can you set it to be able to boot up directly from the HDD without having to press F12 and selecting the Hard disc option?

Answer:Satellite C660-17J won't boot

If everything is OK you must not do this and notebook starts automatically. Enter BIOS settings, set it to default settings and try to start notebook again.
Is original OS preinstalled on this machine? I mean OS version that you got with it (WIN7 64BIT HOME PREMIUM).

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Hi friends

I have Satellite C660 its built-in mic and external mic not working
Can any one help me?

Answer:Satellite C660 - mic is not working

We don't have enough info to understand your problem.
Which operating system do you use?
Is sound driver installed on your machine?

When you open control panel > sound > recording, is any recording device listed there?

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My Satellite C660-26Z laptop has not got a HDMI port socket,
so how can I connect a cable from laptop to use my TV screen.

Maybe, I need to use the external monitor port ( VGA ) socket on my laptop with a special connection cable ? Please let me know, Thanks, Terry.

Answer:How to connect Satellite C660-26Z to TV?


This depends on the available TV ports.
Check the ports that are supported by TV. Recommend also reading the TV user manual to get more info about available ports.

Fact is that notebook supports just an RGB (VGA) out port. No HDMI or no DVI port is available. So you can use just an VGA cable?
Now the question is what port can be used in connection with VGA cable.

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When I put a DVD or CD in my laptop it?s not reading the discs. I?ve checked the driver and it says its working properly.
I don't know what else to do.

Answer:Re: ODD is not working Satellite C660

Which OS do you use? Is this original OS version that you got with your notebook?
Is ODD properly listed and recognized in device manager and Windows explorer?

Have you tested functionality using original DVD movies or CDs?

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Hello, I have a problem.

I own laptop Toshiba Satellite C660, i bought it two and a half years ago, but i didn't extend my warranty.

Unfortunately, six months after my warranty expires, my HDD failed. One day it started doing weird sounds and computer was not able to start. I find out that my HDD is broken and I need new one.

So I ordered a new one, put it into my laptop, installed Windows 7 on it (I am a student and my university give us Windows free). But there is this problem:

My laptop's resolution can be changed only to two possible options: 800x600 and 1024x768. I don't remember what resolution I had before, but I am 100% sure that it was better and, what is more important, it was 16:9, not 4:3.

Another problem is that my function key (Fn) do not respond. So I am not able to turn my WiFi or Bluetooth on, or make my laptop hibernate.

Can you help me? What should I do?

Thank you very much.

Answer:HDD Failure on Satellite C660


At first please be so nice and post exact model number of your notebook (C660-xxx). I don't know if your notebook was delivered with preinstalled OS but if yes I?m really wondering you don't have installed original recovery image.

Anyway, after clean OS installation you must install all necessary drivers, tools and utilities.
Please post model number as soon as possible and e can check Toshiba download page and help you with drivers, tools and utilities installation.

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My Toshiba Satellite C660-1C7 needs its motherboard replacing.
Does anyone know where I can find a motherboard for the exact model (cheaper but used one) on internet?
I searched it on ebay but there is nothing on :(

I appreciate your support!!

Answer:Need motherboard for my Satellite C660-1C7


In the past I have bought two used motherboards on the eBay. Other way you must use Google search and try to find some online store where you can order such repaired or used motherboards.

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When can we expect to be able to download the driver software to enable an upgrade from Windows 7 to Windows 10?

And, when is Toshiba Support going to have enough staff to take calls within a reasonable time-frame? Sorry but a wit of 10 minutes on a premium rate number is not acceptable!

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I have a Toshiba C660-1DN laptop, i've bought it in October. My problem is, that the cooling fan starts in the first 2-3 minutes, and it keeps running, until i shut down the computer.

It is loud, and very annoying.
I have installed all of the drivers, updated the bios to 1.8, changed the cooling method in Windows, changed the CPU frequency in bios to "Always low", but neither helped.

It is interesting that, it has the same noise, if i play an FPS games for hours, and if i write text in Word, or browse the internet... I've bought a coolpad, but it isn't helped too.

The air - which flows out on the left side - is quite cool, but comes out with a large speed. I've used some other laptops, (Acer, Dell, HP) but they flows out warm or even hot air.

_Temperature details (AIDA64)_: (The machine is on a glass table, balanced energy saving mode)
1. CPU / 1. core : 61?C
1. CPU / 2. core : 58?C
PCH : 66?C
IMC: 65?C
GMCH: 27?C
GPU diode: 53?C

_Cooling fans:_
CPU : 3093 RPM (103%) ???
GPU : 30%

My question is that, is it normal??
Thanks for the replies! :)

Answer:Satellite C660 noisy fan

> I have installed all of the drivers, updated the bios to 1.8,

It seems that there is a new BIOS version v1.9 for Satellite C660 PSC1JE available on the Toshiba European driver page. You can try to update the BIOS.

Additionally try this settings Power Plane settings:

_1st Proposal:_
Cooling Method: Maxim Performance
Intel Turbo boost Technology: Enable
CPU Frequency mode: Always low

_2nd Proposal:_
Cooling Method: Battery Optimized
Intel Turbo boost Technology: Disable
CPU Frequency mode: Always high

Here you can find the single options:

<Setting Method>
Changes in Operating System:
Control Panel --> Power Options --> Change plan settings --> Change advanced power settings --> TOSHIBA Power Saver Settings --> Cooling Method

Changes in Bios (Power Management):
Intel Turbo boost Technology

Changes in Operating System:
TOSHIBA HW Setup --> CPU Frequency mode

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I want to upgrade the ram on my C660-2D7 from 4 to 8gb, does anyone know whether these modules will work in it as they're cheaper than the basic crucial ones? I'm aware they'll be clocked down to 1066mHz


Answer:RAM Upgrade on Satellite C660-2D7

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I have a Toshiba satellite c660-155 PSCOQE, I just reinstalled windows 7 from a generic disk and i have lost the function (fn) keys functionality (I can no longer hold down fn and press a key to change brightness ect) what to i need to install to regain this??

Answer:Satellite C660-155 - cannot use FN keys

You need to install TOSHIBA Flash Cards Support Utility and then Toshiba value added package.

By the way: if you want to use own OS installation you need to install many other drivers, tools and utilities that should be installed in right installation order.
If you need some assistance with it let us know.

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Hi, Toshiba Satellite C660 users

I want to buy this model and know it's all specifications. I have just a question about fan noise. is it noisy one? Thanks to all replies in advance

Answer:Fan noise on Satellite C660-115

Dear, moderator. Please, remove this thread as i have already bought it :) It's nice laptop for office works, Internet surfing and fan isn't noisy as a500-1dn' one. Worthy to buy it!

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This i what i read about specifications of my Satellite Pro C660.

Standard : 4,096 (2,048 + 2,048) MB
Espandibile fino a : 8,192 MB
Tecnologia : DDR3 RAM (1,066 MHz)

I put 2 bank of 4G of Kingston ram ( 8G total amount) (1600 MHZ) but the system (windows 10) crashes after bios Boot ( and bios sees the correct amount of ram).

Maybe the sytem doesn't support the 1600 mhz frequency?

is possible to change frequency of Bus by bios?

Any ideas?

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I bought 2 x 4Gb memory modules to upgrade the memory to 8Gb.
With 8Gb installed the laptop won't boot but it will boot with 6Gb installed.
Both the 4Gb modules work in the 6Gb configuration and the BOIS is 1.8.

Any ideas?

Answer:Satellite C660-108 does not boot up with 8GB RAM


According to the user manual, this notebook can be upgraded up to 8GB RAM.

So you should be able to use the 2x 4GB RAM modules?

I think both modules are not compatible to each other and therefore the notebook cannot boot up.

You should test the notebook using other modules.

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I have a Satellite C660-1MO laptop. My FN key doesn't appear on the top side of my screen.
I've tried to ?uncheck? the 'disable all function key' in the flash card setting but it still not fix.

I hope u could help me guys.

It runs in window 7 home premium. Will it be fix if system restore is installed?

Answer:Satellite C660-1M0 - FN is not working

Generally speaking, with ?factory settings? everything should work properly but recovery image installation (recovering) is last option.

Try at first to remove Toshiba value added package from the system, restart your notebook and install latest version from Toshiba download page -

Please test it and send some feedback.

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I have a Satellite C660-173, the laptop was running fine as of yesterday but today I tried to boot the machine and the screen is totally black,I can hear the fan running and then after say 30 secs it turns off.

Have removed the battery and held down the power button for 30 secs and reconnected everything with the same result, does any one know what the issue could be?


Answer:Satellite C660-173 is not booting at all


you can try to connect on a external screen, If your screen is still black then i think your defice have a defect.?

give me feedback.

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Hi All,

I bought a Toshiba Satellite C660 2R3 5days ago.

The laptop has core i5 2.4 GHz and 6GB of DDR3 Memory.
However i am very disappointed with its performance.

I run CPU ID/CPU-Z and it turned out that the laptop is throttling down to 978 MHz Core Speed at 99 MHz Bus Speed.
I checked the Bios setting with the intention of switching throttling off.
But was surprised to see there is no such option to do so.
You only have Constant LOW and Auto something.

Its like buying a Ferrari but you can only drive it at 50 miles per hour?

Does anyone know of a work around this? I would really appreciate your help.

Thanks in advance.

Answer:Re: Satellite C660-2R3 CPU Throttling to 978 Mhz?


You are right. The notebook seems to support the Intel(R) Core(TM) i5-2430M processor with the Intel Enhanced Speed Step Technology.

Enhanced Intel Speed Step Technology allows the system to dynamically adjust processor voltage and core frequency, which can result in decreased average power consumption and decreased average heat production. This is the reason why the CPU does not run always at highest level but this speed depends on notebook usage and this will be adjusted automatically by the system

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Basically, my Satellite C660-2QN battery wore out the other day (1 month out of warranty, typical!).
I checked out Toshiba's replacements and decided to see if I could get a cheaper one.

I found on Amazon a replacement battery advertised as being for all Satellite C660S, it basically arrived today and I first noted that it said on the back it was modelled for Satellite Pro.

When I tried to fit it into my laptop, it was too large, though my mother, who insists it is correct, forced it in. It went fine for a while until the battery needed charging, at which point I plugged it in.

However, the battery doesn't charge, or if it does, very slowly. It's gone from 6% to 12% in around one-and-a-half hours. So I pose the question, does a Satellite Pro battery fit a regular Satellite C660?

If not, I'll keep using my old one as a placeholder and stay on AC power when it's in use.


Answer:Satellite C660-2QN and new battery

>Satellite Pro battery fit a regular Satellite C660?

Satellite Pro C660-1KR PSC0ME supports 6 cell PA3817U-1BRS 10.8V 4200mAh size in mm: 206.8 x 45.1 x20

You Satellite C660-2QN supports the same kind of battery (model: PA3817U-1BRS ).

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In specification I can read that this model can be connected to the TV so I bought on eBay Scart to 15Pin S-VGA RGB Male HD TV LCD cable lead [ e=STRK:MEWNX:IT] .

When I plug the cable in (laptop is swiched off) then I'm not able to switch my Toshiba on.
I tryied to plug in the cable with laptop runing but can't figure out how to set it up.

Any suggestions?


Answer:Satellite C660-15R - How to connect TV

Hi MusicInMe,

If you have connected the cable to your notebook and TV, press FN+F5 key combination as mentioned in your user manual to switch between monitors. You can choose between internal monitor, external monitor or both (clone display).

But I would recommend choosing the correct TV input channel first before you press FN+F5 key combination that notebook can detect the external monitor properly.

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I reinstall windows 7 notebook satellite pro and I formatted the disk before creating recovery discs of the operating system .
How can I do?

I just have to activate the license of Windows 7 before moving to Windows 10 , in free mode .

Thank you!!!

Answer:Need to reinstall Win 7 on Satellite Pro C660

If you formatted the HDD before creating an recovery disk, then you will not be able to recover the notebook back to factory settings.

In such case you have two options:

1) you will use an Microsoft installation disk in order to install Windows 7 (you need valid serial key and licence from MS)
2) you will order the recovery disk from Arvato service:

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How exactly do you burn a DVD to the laptop? I have a Toshiba Satellite C660.
When I put the DVD into the drive and cick on Windows Media Player, there nothing to click on regarding "burn".

Answer:Burning a DVD to Satellite C660

>How exactly do you burn a DVD to the laptop?
I have installed Nero burning application and but my DVDs. I can burn data DVDs or movie DVDs. What kind of DVDs do you want to burn?
>When I put the DVD into the drive and cick on Windows Media Player, there nothing to click on regarding "burn".
I?m confused now. Why Windows Media Player? You need some good butning application that you can use to burn CDs or DVDs.

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i have the Toshiba Satellite C660. On several pages I have to fill in my email adres on the internet it apears like: itsme" instead [email protected] I do use the shift- 2 button= @ but it shows "

Can anyone help?

Answer:Satellite C660 - Can't get @ sign


I would recommend checking other forum threads firstly before creating a new one. There are already some threads that you have to change the keyboard layout in Windows (control panel)

Check this!!!

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I have a Toshiba Satellite C660-1NP and i want to upgrade the ram on it is.
The right ram to get or do i have to get diffrent ram

Please answer my question

toshiba user

Answer:RAM upgrade on Satellite C660-1NP


According notebook specification this notebook can be upgraded up to 8GB. It is delivered with one single 4GB module inside so you can obtain one 4GB and put it in empty slot.

Compatible 4GB RAM has part number PA3918U-1M4G. Using this part number you can find right and compatible RAM module for memory upgrade.

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Please be gentle I'm new here!

I've bought a new HDMI cable to connect my laptop to the TV, but nothing happens.
The processor its using is Intel64 Family 6 Model 23.
Ehwn I click on the Montior/TV settings it is saying that the 'Montior/TV settings are not supported'.

Any help/suggestions to rectify much apprciated

Answer:Re: Cannot connect Satellite C660 to TV


First of all you should connect both devices (TV and notebook) using an proper cable which is supported by TV and notebook.
Then you have to power up the TV and notebook and have to enable the HDMI channel on TV.
Now use the key combination FN +F5 to switch the video output to TV.

Does this work?

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Good day!

my concern is about my Toshiba laptop I bought it 2 months ago in Europe when I reach in Philippines my son keep on playing it suddenly it was turn off and it didn't open anymore.

I go immediately to Toshiba centre at Cagayan de oro city and I found out that it was the keyboard problem but they could not replace it because there are no available keyboards suited for that laptop. How can I fix it?



Answer:Need new keyboard for Satellite C660-1DG

At first I must say that biggest problem for you is that warranty cannot cover keyboard replacement and you must pay keyboard exchange alone. Notebooks from EMEA (Europe ? Middle East ? Nord Africa) countries have EMEA warranty only so warranty is, unfortunately, not valid.

To be honest I don?t understand why the keyboard must be exchanged if the notebook doesn't start properly.

Anyway, this notebook model has keyboard used on many models so to find new one should not be problem. Best way to order new keyboard is eBay. In last 3 years I?ve ordered several keyboards over eBay. You will not believe me but all of them I ordered from China.

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Hi All,

I have a question about the Satellite C660 which I bought a week ago. Now I notice it uses DDR3 1066Mhz RAM, and with technology updating monthly, I am wondering if I was able to upgrade to DDR3 1333Mhz ?

I've read this model is upgradeable to 8GB RAM but cant find a speed upgrade post anywhere.

Answer:Satellite C660 - RAM Question

At first I must confirm that your Satellite can be upgraded up to 8 GB RAM and it is good decision to upgrade RAM to get more performance.
For upgrade Toshiba offers 4GB RAM with part number PA3677U-1M4G, so you can use two of them. This module is 1066 MHz.

Generally speaking you can use faster modules but that doesn?t mean your notebook will be faster than with 1066 MHz modules. If the FSB of mainboard is 1066 MHz faster modules must slow down and will work on defined ?speed?.

If your car can run with 250 km/h but speed is limited to 120km/h there is no much benefit for you, except maybe high gasoline usage. Do you understand what I mean?

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Toshiba Satellite C660-26H - OS Windows XP SP3 - Need drivers :)

I repair cars and many programs still using Windows XP.
I tried to look for these drivers yourself, but unfortunately found nothing.

Thank You


Answer:Need XP SP3 drivers for my Satellite C660-26H

If you cannot find drivers on Toshiba support page - - then your notebook is not supported for WXP and you will, probably, not be able to find them.

Please note: all new notebooks are designed for WXP and just some models (mostly business machines) are supported for WXP.

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I was watching a film on my Toshiba Satellite C660-17E and all of a sudden the computer powered off as it gone in to hibernate mode, so I plugged the power. I could see two lights in front of the laptop one from the ac power and the other to indicate the computer was on.

So I tried to re-start the computer I could hear it powering but nothing on the screen, so I i thought my LCD screen was gone, so I tried again switching off, unplugging, removing the battery, and putting the battery and the ac power back just to notice that the ac power now is not working because the power indicator light is no more coming on, only the green indicating that the computer should be on but there is nothing on the screen.

1) so now I will list what is happening when I try to switch on.

when I press the power button - I can here noise as if want to power up but nothing on screen for a couple minutes the I here some activity but with very low noise.

2) ac power not working anymore when plugged to the lap top.

the green light to indicate the laptop is on is working as the battery still have some power but I know when the battery go flat I will have nothing

so all I have is one green light a bit of noise for a couple minutes and the fan works , no BIOs, no windows, no battery charging,

so I don't know if is the LCD, MOTHER BOARD or else

can some body help please

Answer:Satellite C660-17E just died on me


I don?t think its an display issue? but you can connect an external monitor to the notebook just to be 100% sure that its not a internal display issue?.

But from my point of view your motherboard or an part on motherboard (CPU/GPU) is faulty.
What to say? its time for an professional help?
I recommend asking an Toshiba ASP for an hardware check?

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Hi all

My C660 is just over a year old & slowing down etc, I thought Id reformat it with the 4 recovery discs I made when I first got it, problem is, for a while now the cd/dvd player doesnt start as soon as a disc is inserted & I have to open it manually. Anyway I put the first recovery disc in & as usual nothing happened, I went to "My Computer" & opened it from there thinking it would start doing what its supposed to, it did nothing but open up & display what is on the disc :-(

How do I get it to run so I can go through the other 4 discs & make my lappie like new again????

Answer:How to reformat Satellite C660?

Start your notebook and press F12 to enter boot menu.
When the boot menu is shown on the screen open optical disc drive and put first disc inside.
Choose CD/DVD drive on teh list and press ENTER button.

ODD will start to read data saved on the disc and recovery installation should start. It starts with main menu.

How it looks like you can see on
Just follow the menu and continue with installation.

If you have more questions you are welcome.

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I recently purchased a Satellite Pro C660 PSC0MA-01K00V from a online seller with all warranty covered. It came as a usual model would come like but with 6GB RAM. I thought it was a great buy so I bought it.

After it arrived, I looked at the specs on the website and it said the max is 4GB RAM. I dont know what happened. The memory in the machine is 1x 4GB Kingston 1x Samsung (original).

Could you tell me what it is and if I can probaly then even fit 8GB?

Answer:Satellite Pro C660 - Upgrade to 8GB RAM possible?

Hi foolman555,

Why you don?t believe the official specifications?

Satellite Pro C660 has Intel GL40 Express Chipset and this chipset is limited to 4GB RAM. That means your notebook supports only 4GB RAM and not more.

But usually 4GB is enough for the most applications and I don?t see a reason that an upgrade to 6GB would be so important ;)

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1st of all im not from any English speaking countries so forget any accidental mistakes which a may (and i will trust me) write down.

So how i write in subject of this threat i have problem with my usb hub i try explain what exactly happening to my book but 1st i have satellite model n. c660-28v Part no. psc1ge-03j008cz running win7/64 and on Toshiba support in section for this specific book cant find any usb generic hub driver or any driver related to USB at all

Some about 2 month i reinstall my OS not with recovery but with clean OS and i have problem since.
From this time im not able to find or repair this driver something is working but not all .... some external disks, flash drives, mice, keyboards doesn't work at all even before re-installation all works just fine.

Its not that bad but sometime this drives me crazy especially in time when im in time-pressed situation when i dont have time for troubles like this

Book still telling me that i have newest drivers even after uninstallation and restart.
if this is insufficient data just ask

Thx for any advice or support which u may give me


Answer:Satellite C660-28V - USB hub problem


I?ve checked specification for your notebook and as I can see your notebook was originally offered with Win7 64bit so I don't understand why you don't use this original version.
You could install original recovery image and just optimize it to your needs.

Ok you maybe want to have Ultimate version and your own OS installation should not be problem because all necessary drivers, tools and utilities you can download from Toshiba drivers download page -

Of course we don't know what have you installed and how it looks like when you open device manager. Are all hardware components installed and listed properly?

Anyway, what I can say is that all Win7 64bit drivers, tools and utilities are available and you should install all of them.
The right installation order is as follow:
Windows 7 64bit
Intel Chipset SW Installation Utility
Intel Management Engine Interface
Intel Display Driver
Intel Rapid Storage Technology Driver
Realtek Audio Driver
TOSHIBA Supervisor Password Utility
TOSHIBA HW Setup Utility
TOSHIBA Flash Cards Support Utility
TOSHIBA Value Added Package
Realtek LAN Driver
Synaptics Touch Pad Driver
Realtek Card Reader
Bluetooth Stack for Windows by Toshiba
Wireless LAN Driver
TOSHIBA Network Device ID Registry Setting Tool
TOSHIBA Web Camera Application
TOSHIBA Face Recognition
TOSHIBA Ser... Read more

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My C660 needs a new hard drive. It came with Windows 7 home premium pre-installed and I would like to return to that.

If I go to Microsoft to download windows 7 with my product key, it gives an error. I contacted MS support. I don't quite remember what they said but they couldn't help, possibly because it was a manufacturer installed version?

So If I get a new hard drive, how can I return to my previous OS, Windows 7 Home Premium?

Help please?

Answer:Satellite C660 needs new HDD - Windows 7

You can have previous OS (recovery image) if you install it using recovery media (DVD or USB).
I presume you didn’t create this recovery media in the past, right?

If you still can use your notebook and preinstalled OS try please to create this media using preinstalled recovery media utility. More about that you can read in user’s manuals document.

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HI, I got my new Satellite C660-1ME sevral days ago and i installed the most of drivers, but still have problem with two. I still have PCI Simple Communication controoler SM BUS Controller with yallow mark.

All the communication are working well but I don't know what's the simple communication controller appearing in device manager also when pressinf FN + F8 the computer rebpot with blue screen.

Would you please suggest me what to do?

thank you

Answer:Satellite C660-1M - Need some drivers

Hi TronicBrain,

You can identify the devices if you check the vendor and device ID. If you don?t know how to do this check this interesting link:

PCI Simple Communication could be the LAN or WLAN card and SM Bus Controller could the card reader so download the card reader driver.

Check this!!!

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I have a Satellite C660 laptop that is only a couple of months old and not used too much. I turned it on the other day, but the screen is completely blank. The laptop is making 'bleeping' sounds. One, quite high longish bleep, followed by the same pitch but two bleeps in quick succession. This cylce occurs every 30 seconds or so. It doesn't matter whether it is plugged in or running on the battery, the results are the same. I have also noticed that the machine is not getting that warm. When I had the laptop plugged in earlier I had to leave it for a while to answer the phone. Since it has not been working the laptop has one red light and one green light - none flashing. When I returned after about 10 minutes, both lights had turned to green and the bleeping was the same. I have went through the users manual and have tried the suggestions re: screen contrast, brightness and so on, but nothing is happening. I'm pretty p----d off as the laptop is only a few weeks old as I mentioned earlier.. Any help would be appreciated. PS - it is still under warranty.

Answer:Satellite C660 - No Display


If your notebook isn?t able to start and makes only some beeping sounds it means that a hardware malfunction was detected. It?s not a software problem so you must contact an authorized service provider and let the guys check your unit for errors.

It?s good that the notebook is still under warranty because such hardware repairs are for free and covered by warranty. So get in contact with your local authorized service provider and ask for help. I?m sure the problem can be clarified with the guys :)

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the story goes...
bought a c660 last october 2011 and it failed and was replaced in april 2012 this year.
it now won't boot into windows - it goes as far as the windows logo but after a period, shuts off and retries.
won't go in safe mode - it stops at the same place every time and does nothing until the power button is pressed.

questions -

hardware or software related?
will toshiba give a damn or will they say "out of warranty"?

in my mind toshiba should offer a replacement as a month out of warranty is just not good enough

Answer:Satellite C660 won't boot

On this virtual way it is not easy to say what is wrong there.
My advice: if you don?t have some important data saved on HDD set BIOS to default settings and install OS again using recovery DVD (I hope you have created it).

Please do this and check if Windows starts properly.

I cannot say anything about warranty. You must clarify this with Toshiba service provider.

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I have a satellite-C660-10H and bluetooth does not work. I downloaded the Bluetooth-stack of this website. But that does not work.
Any advice?

Answer:Bluetooth in Satellite C660-10H

Are you sure your notebook has BT inside?

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I have a Toshiba Satellite C660-11W, who I bought 10 months ago. Since October, the num pad of my laptop does not work, but when I push the button "Num Lock", it makes a sound like I had activated the sticky keys.

How do I solve this problem?

Answer:Satellite C660-11W - Num pad does not work


Sounds a little bit like keyboard malfunction.
I think the service technician should need to initialize the Numpad function by Test & Diagnostic software and should replace the keyboard if the test would fail.

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Hello my friend got giving a laptop it was running slow and I think it might of had a virus so I downloaded DBAN and used it to wipe the laptop and reinstalled a new copy on windows 7 64bit

Now I have downloaded and installed the drivers from Toshiba Website but it still wont let me connect to the internet even with an ethernet cable

Can someone help me out here please on what I am doing wrong, Thanks in advance for any help
Computer: toshiba satellite c660 - 1gr

Answer:Toshiba Satellite c660 - 1gr

Hi can you post a screen shot of device manager with the network group expanded

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I am using Toshiba C660 laptop. I noticed, that fan is launching very often (temperature is 45-52 C ). I have tried to change "Toshiba Power Saver Settings V8.9.4.64" to "Battery optimized" in "Advanced power settings" but this didn't helps. I updated my BIOS to 1.80 version but it did't helps, too. When will be the new BIOS for this model?

Answer:Satellite C660 - Fan is launching very often


Please don?t understand me wrong but fan acitivy will be controlled automatically and is depending on CPU temperature. The fan will always start if CPU is running on high temperature to protect the hardware. So it?s normal.

What you can do after some months is cleaning the cooling system as described here:

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I am going to download this new Windows 8 Preview..
Will it accept the drivers for my laptop??
My laptop is TOSHIBA

*PART NO.* PSC1GE - 029002AR
*SERIAL NO.* 6B206893K

Answer:Windows 8 on Satellite C660-1M0

Untl now I didn?t make some experiments with Win8 but I think there should not be problem if you use Win7 drivers.

Create recovery DVD and make test with Win8. If you don?t like it or you will see that there are problems with drivers, tools or utilities installation you can install recovery image again using created recovery DVD.

I think you are the first one with Win8 and it will be nice if you can make short report about all this. It will be interesting to read your experience about it.

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I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

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hi all

hope someone can help me with this.

I'm trying to put a new hard drive in a C660 but cannot get to the 'boot from cd' option no matter what i do.

If i press F2 i get the windows boot manager with one option.
Windows 7

If i go to F8 i get Advanced boot options.
Safe mode ect. No CD option

F12 takes me to Windows error recovery with 2 options
Launch setup repair ( recommended )
Start windows normally

Also tried 0 on powerup, that just gives F2 and F12 options.

Can anyone tell me how to get to boot from the cd?

many thanks

Answer:Satellite C660 -cannot boot from ODD


Try to get hold of an external cd drive and set your bios to start from usb device or usb cd rom. You can also copy your installation disc to a bootable flash drive.

Hope it helps.

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I bought two 4GB PC3- 10600 1333MHz CL9 for my Satellite C660-1cl.I put them in and when windows trying to load laptop just shuts down.

Any suggestion?

Answer:RAM upgrade on Satellite C660-1CL

i presume there is compatibility problem. Many people have reported about similar issues. RAM must be upgraded with high quality and 100% compatible parts.
According notebook specification your notebook model can be upgraded up to 8GB and compatible 4GB modules have part number PA3677U-1M4G (DDR3-1066).

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Hi all,

Just got a new Satellite C660 PSC1LA-00J001 laptop which originally had 2gb ram in the shop but was upgraded with another 2gb to make 4gb (upgraded instore). Have unpacked from box and plugged in all power cords etc., pressed power button and a red light came on. After a little bit another green light came on. After another little while both lights went green. The screen however stayed black. I left it like this for the two and a half hours recommended for set up time but it hasn't done a thing since. I've tried to power off by holding the button down for some seconds but it's still not responding.

Does it sound like this problem is to do with the new ram module that was placed in it? I'm not sure I'm confident enough to have a go at removing it and retesting or not. Should I take it back to the store? Or do you guys have any ideas to try. I don't want to wreck the laptop when I haven't even used it yet. I know a little about computers but am not confident in trouble shooting with my limited knowledge. Any ideas greatly appreciated.

Answer:Satellite C660 - Is not turning on


The initial setup can only be done if your notebook starts properly and Windows must be started. If you don?t see something on screen it seems to be a serious hardware malfunction.

Anyway, such things shouldn?t happen on a brand new notebook and in your case I would return the notebook and ask for a replacement model. I?m sure the seller has other C660 models in range so take another one that you can be happy with your new Toshiba computer ;)

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My Satellite C660-1LD keeps restarting by itself. Does anyone know how to stop this?

Answer:My Satellite C660-1LD keeps restarting by itself


What happen exactly? Can you please explain what happen but more detailed.

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I own a Satellite C660-1MG
equipped with Windows 7 and since the pc crashed often I decided to restore it to its factory settings. But unfortunately I have no cd recovery and I no have a copy of the dvd windows 7 so I can not restore it.
Also my PC deleted all previous restore points to 2015 so even with this procedure I will have no improvements.
I went to the Microsoft website to download a copy of Windows 7, but by entering the product key tells me that I contact the manufacturer Toshiba.
What I could use is the recovery discs for Windows 7 to restore the notebook to its factory settings,
thanks a lot,
I expect a fairer your feedback.
Best regards
Salvatore Muni.

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As my username suggests, I'm not very good with these things. I bought the c660 about a month ago and I cannot believe how slow it is, it takes forever to open a document and the internet takes absolutely ages to open even the home page.

I have tried disabling add ons and I have only stored one excel sheet and about 20 pics on the computer its self so I can't understand why it is like this, to be honest it was like this from day one!

Please can someone tell me what I can do to rectify the problem?
Many thanks :)

Answer:Re: Satellite C660 new but very slow


In this forum you can find many identical threads. Please check
If you have more questions let me know.

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I have a Toshiba Satellite C660 ... a message appear every time I open it tell me that I have a hard disk problem and in the details it told me that I have a hard disk failure and I must do a backup for my data and I must contact my manufacturer.

Can anyone tell me what that is and what to do?

Answer:HDD failure on Satellite C660

At first make data backup to be sure nothing will be loosed if HDD will crash soon.
Copy all important data on external HDD. It is best and easiest way.

Has your notebook valid warranty? If yes I recommend you to contact nearest Toshiba service and ask for HDD replacement.

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couple of years ago I bought this laptop for my girlfriend who decided finally to use internet at home.

Since the day 1 this laptop had problem when starting remaining for the most on black screen and with just the fan noise and the battery and the ON led giving some signs of life.

Anyway after a couple of on/off it used to start and been blaming about it the house temperature not really the best during the winter period.

After few months my girlfriend gave up using it and just just put back in the box where been resting up to one week ago when she gave it back to me together with other things cause the end of our relationship.

Yesterday the laptop started fine at the 1st shot and been working on it a couple of hours without any issue then switched off normally.

Today instead this laptop doesn't want really know about starting in any mode: no matter how many time I switch it off/on but nothing.

Tried to swap ram position, clean it, the 60 second on the power button trick but nothing.
The laptop yesterday been working on a table with no cooling problems at all: now my question

What can be wrong with this laptop expecially considering it been bought brand new off amazon but had this issue since the day one?

Thanks for your attention and


Answer:Satellite C660-19G is not starting

>What can be wrong with this laptop expecially considering it been bought brand new off amazon but had this issue since the day one?

Hmm? probably an hardware malfunction causes this issue.
I?m thinking about RAM or motherboard problem.

You said, you have already swap the RAM slots. But did you use new, good tested RAM modules? I think it?s definitely worth a check.

The motherboard problem would be the worst case since such part is very expensive.

However, if this issue has appeared from first day of purchase, I?m wondering why this unit has not been replaced in the past under warranty conditions.

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Hello everybody.
I have a laptop (model in title) that is running into a strange issue. It has happened two days ago: I was trying to turn it on and while I were onto win7 login screen, it suddenly turn off. Apart that fact, that of course is not related to what I'm asking here, when I tried to turn it on again, a white-blinking-dash appears into top-left corner of the screen.

First thing I had in mind: no bootable HDD; basically an error into MBR o something like this?

My first try was to access recovery partition (by pressing F8) but nothing happens. So I've tried also with every possible F{1,2,3,...,12} key but without success. Strange, I've never formatted my laptop, toshiba didn't mount a recovery partition for that model?
Ok, nevermind, as I'm an IT guy and I'm quite skilled, my second try was to create a bootable USB stick with some tool (like partition manager, gparted and so on...) and to boot the utility from there just to check and fix errors (if there are).

With my big surprise, this laptop seems not to be able to boot from USB!

What I've tried:

- Create a stick either with MBR for BIOS and UEFI (FAT32, NTFS)
- Create a stick either with GPT for UEFI (FAT32, NTFS)
- Switch BOOT order in BIOS
- Pressed F12 to select manually USB to boot
- Check for safe mode (that BIOS [1.40] seems not to have that possibility)
- Change to CMS (that BIOS seems not to have that possibility)

So I'm stuck here, wondering why this laptop can't make a normal boo... Read more

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Hi, my laptop, Toshiba Satellite C660-1RR, is experiencing terrible problems. First, the blue screen (BSOD) will appear, and then, the laptop either shuts down or restarts again and again. Then upon shutting down, it only opens after hours later. When it is switched on, it doesn't last for even 5 minutes.

All the drivers have been installed and re-installed but the same problem still exist.

Please help.

Answer:BSOD on Satellite C660-1RR


There are different reasons for BSOD errors.
The BSOD could appear due to serious software problems or hardware malfunction.

You can check easily if its software or hardware related problem.
Take your Toshiba Recovery disk and set the notebook back to factory settings.
In case this will not solve the BSOD problem, the issue is caused definitely by hardware problems.

Did you notice a higher internal temp?
I had a similar problem with my 6 year old notebook. Because of the dust, the internal memory modules could not be cooled down and this caused BSOD.
I had cleaned the cooling fans and removed the dust using compressed air spray.

This solved by BSOD problem for a while?

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Hi guys ive had my laptop a few years now and it used to be fast and reliable a great laptop and all of a sudden it's just gone really slow it almost says not responding on anything I click and isn't the same as it used to be I've tried reinstalling windows but it does nothing it's like it's not responding sometimes and is very laggy any advice is welcomed

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I find alot of batteries online, but my main concern is that. My laptop is Satellite C660-1M0 (ps1ge-02901fgs).

I find batteries that claim is for c660 but they reffer as (PA3634U-1BAS),some reffer as c660d and some reffer as c660 (PA3634U-1BRS). I am a bit comfused, is any compatible??

Thank you

Answer:What battery do i need to buy for Satellite C660?

When you remove original battery you can see which part number it has. In my opinion best thing is to order the same battery model. Using this part number you can try to find some online store where you can order it.

On the market you can find many batteries offered by some third part manufacturer (without Toshiba label on it). Such batteries are cheaper that original batteries by Toshiba. They could be good but usually they are dead pretty fast.
Last year I ordered such battery for my old A300. Battery was OK but I could not get it in place properly. The battery was in place but at the back side there was some kind of pressure and the plastic was out of shape. Anyway, it is your decision what to do.

Compatible batteries for your Satellite notebook have follow part numbers:

Good luck

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I need install Solidworks 2011 on my Satellite C660-226, the installation seem normal but i cannot run the software. The first windows is opened and after nothing !!!!

Similar problem with CatalystEX, normal installation ( ?) but the software stop with error's message." Memory can be defective"
I use Windows 7 pro.

Help !!!!!!

Answer:Cannot run Solidworks on Satellite C660-226


I think this 3D software needs some graphic memory.

The INTEL HM55 graphic card should be ok for such purposes and the 3D Graphic Accelerator is supported too.

I think you should update the graphic card driver? maybe you can use the latest one from the Intel page.

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I am using Satellite C660-1TE

with part No. PSC1NE -008007AR

and i want to download all my drivers and i don't know how and where to get it, can someone help me please?

Answer:Re: I want drivers for my Satellite C660-1TE

Drivers for supported operating systems you can find on Toshiba download page -

Can you find them?

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my sound recorder dose not work

Answer:Satellite C660 - mic is not working

Please open control panel > sound properties > recording devices.
Is Mic listed and enabled there?

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i have tried everything that i am able to think but no sound come out of my laptop.
i installed drivers from toshiba site.
i tried some other drivers but nothing!!
please help me!!

Answer:No audio on Satellite C660-1CC

Hi Jim

When you try to get some help here please be so nice and offer more info about your machine. Please tell us which OS do you use.
Tell us something about preinstalled OS. Is it original OS version that you got with your machine or your own installation.
Since when you have noticed this audio issue?
Have you checked sound card status in device manager? Is sound card enabled properly?
Have you tried to test functionality using headphones or headset?

You know it is not easy to say much without some basic information.

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I know that maybe some of you may think this is a puerile question, but did Toshiba Satellite C660 - 1c7 become obsolete? The reason behind my question is that I cannot find this particular model on the Toshiba product page anymore. It used to be there last time I checked, around the end of March/beginning of April.

This issue came into my attention when I was browsing the driver download page, and when I wanted to narrow my search, the C660 - 1c7 model wasn't listed anymore. I also tried using the short model number, and the Toshiba product detector software as well, but still, no results.

Can somebody please help me with an answer?
Thank you in anticipation, and have a great day!

Answer:Did Satellite C660-1C7 become obsolete?


Your Satellite C660-1C7 has part number PSC0SE.
I have checked Toshiba download page - and your notebook model is definitely listed there. When you open option ?Short Model No? it is listed as fourth from bottom up.

Please check it again.

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hello forum vistior,

laptop; toshiba c660-1dz
i have a problem regarding trying to boot from usb on my laptop i have been searching for a combined 6 hours over the past 2 days to try and solve an issue im having now all that i need to do is boot from usb but there is no such option when i go to boot menu or if i go from setup ->boot (f2 on starting screen). i dont know where to find boot setting or boot preferances etc.i dont wanna mess anything up therefore im yet to explore via trial and error because i dont want to end up in a bigger problem. Technical help much required and appricated. many thanks.

distressed owner of a currently not working toshiba

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Hi lads, I just want to ask some experienced peep. What is maximum ram I can fit in my Satellite c660? As much I google around its says 8gb (1066 MHz). But I`m looking on DDR3 16gb 1600MHz. What do we think? 1-26
or play it safe and pick up

Message was edited by:

Another question : What is So-Dimm?

Message was edited by:

Answer:RAM upgrade for Satellite C660

> What is maximum ram I can fit in my Satellite c660?
Can you please post exact model number (C660-xxx)?

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I have a problem.
After updating the BIOS to the latest version of the laptop can not boot from the drive usb.
In the boot menu, this option is present, but can not boot.

Sorry. Google translate.

Answer:Satellite C660 will not boot from USB

Sorry but we don?t know what is saved on your USB stick and what you want to do exactly.

Enter BIOS and set it to default settings, restart notebook and press F12 at start up. In boot menu choose USB device and press ENTER.

What happen when you do this?

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i have a problem with my keyboard, it's still lagging, i have to type very slowly. It makes me angry.
I've been searching some solution for a long time. But everything works only temporarily... Anyone has a good solution?

PS: sorry for my english

Marcel S.

Answer:Satellite C660-1L5 KEYBOARD LAG!

The solution has been already posted here in the forum? should use the ?Advanced search? option in this forum to find similar threads do this one :)

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I've been the owner of a Toshiba Satellite C660 for approximately five days, and I'm already experiencing severe keyboard lag. Like users of the L270 model, and other posters on this forum, the keyboard has dramatically slowed down and letters are being omitted, slowing down the typing process.

I've tried to update my BIOS, as numerous posters have suggested, but my BIOS is bang up to date.

I haven't tried removing the battery or anything like that. Frankly if I have to do that to get my keyboard working properly the computer is going straight back and I'm demanding a refund.

Any ideas?

Answer:Satellite C660 - Several keyboard lag


I never saw any L270 users here... As far as I know there is no such a notebook model?

Anyway, that?s really strange and I never heard about such a problem on Satellite C660. In my opinion everything what you can do is updating the BIOS and using preinstalled Windows version. If you can still notice the same behavior, ask the seller for a replacement model.

I agree with new: This shouldn?t happen on a five day old notebook.

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