Computer Support Forum

BIOS recovery on Satellite C660D

Question: BIOS recovery on Satellite C660D


I recently tried to update my bios (because i got a message from tempro telling my it needed updateing) which has left my laptop C660D effectively dead - blank screen on start up.

I am in the process of creating a crisis recovery disk and the guidance i have obtained from the net tells me I need to extract the .ROM file from the correct BIOS update for my laptop and add it onto the crisis recovery disk.

However when I unpack the Bios update for a Tosh c660D I see there are 2 folders, each with 2 .ROM files in them.

Folder DIS

BIOS.rom (2048KB)
EC.rom (128KB)

Folder UMA)

BIOS.rom (2048KB)
EC.rom (128KB)

The files with the same names in both folders look identifical to one another. but can anyone advise which is the correct ROM I should drop onto the Crisis Recovery Disk

Many thanks

Relevance 100%
Preferred Solution: BIOS recovery on Satellite C660D

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BIOS recovery on Satellite C660D


From my point of view its no matter what BIOS.rom file you will take since both looks identical?

1 more replies
Relevance 77.08%


I need some help for my computer. My compute has not started, and shows "bootmrg is missing". i`m trying to put in the recovery CD(I downloaded from internett) When the CD starts, I get the choose to select operation system, but it isn't there, what do I do?

Answer:Satellite C660D-18C - need some help with recovery

You cannot expect that we comment some non-original recovery image download from internet.

Recovery image is on one language only so you cannot choose some different language. Recovery images are country specific so if you have recovery image for UK you must install language by default (English).

On which language is this recovery image?

4 more replies
Relevance 76.26%

Hi, my dtr has the above notebook, only purchased in sept 2012 (so not too happy!!), and a month or so ago it had a "DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL" problem, so advice was to reinstall Windows and all drivers.

I did try a few re-installs but in the end just did a full recovery (F8-Advanced boot- Repair your computer), and although i can log on in safe mode i cannot log on in normal mode. It went through the first Toshiba installation screen ok (loading drivers etc...35/35) but then when it says finishing installation it just goes on for hours and hours. I have tried going back to the Advanced boot screen (F8) and maybe doing a re-repairing the Windows, but now the "Repair your computer" prompt is not showing on the screen.

I have been told that i will probably need Recovery discs (she forgot to make them!) but not happy with having to pay 35.90eurs for them bearing in mind age of the machine and the amount of use it has had! Needless to say there wont be any more Toshiba products in this household for a good while....

Any info to a limited knowledge techy would be much appreciated...

Answer:Satellite C660D won't reload after Recovery

> Needless to say there wont be any more Toshiba products in this household for a good while....
Please don't be mad on me but I would like to start with this last sentence. I?m really wondering you wrote this. Toshiba systems are not different than other systems offered by other notebook manufacturers. None of them put recovery discs in the box and there is no big difference between Toshiba and some other non-Toshiba notebook.
It is strongly recommended creation of back-up recovery disc that can be used in case if there is some problem with HDD or preinstalled OS.

Anyway, you have two options now: either you can order original recovery disc and install original recovery image (factory settings) or you can install OS using original Microsoft installation disc. Al necessary drivers, tools and utilities can be downloaded from Toshiba download page -

If you will decide to install own OS and need some assistance please let us know.

2 more replies
Relevance 76.26%

I have tried to do a HDD recovery which worked, but when WIN7/Toshiba "Preparing your desktop" screen comes up the Laptop freezes.

I have since built the recovery disks in safe mode and the exact same problems occurs.

I have turned most things off in the bios and tried the same, i have also set defaults in bios.

Laptop is less than a year old......


Answer:Satellite C660D - Recovery issues

And when you install recovery image again does the same happen again?
In my opinion you should not change anything in BIOS. Set it to default settings and try again.

3 more replies
Relevance 75.44%

Hello, I have a portable PC toshiba Satellite C660D the boot of Windows is blocked as a result I wanted to make a restoring but it is impossible as if the organic ones were disabled I removed the pile of bios and given but nothing has to make I sought the cmos I it are not found I cannot reach B
sorry for ma English but i'm french thanks

More replies
Relevance 75.44%

I have an Toshiba Satellite C660D-18W, and suddenly i got the message that i need to enter password when i started the computer, i tried to take out the bios battery, no luck, i try to find out how i can reset the bios, still no luck, can someone help me?

Answer:How to reset BIOS on Satellite C660D-18W?

It is not known to me that BIOS password can be set from alone and it is not easy to say what is wrong there.
Fact is that BIOS password can be removed by authorized personal only. As far as I know there are various methods for doing this but it cannot be discussed on public forum.

Contact nearest Toshiba service provider and ask for help. They can do this for you.

1 more replies
Relevance 75.44%

I am doing a recovery procedure on the C660D and disks load and set up but then as system starts to coordinate the features it appears to lock on the Realtek Audio set up. Is there a revised procedure that sorts this. My recovery discs came with the machine so are a few years old now. Can I download an improved procedure? Any help will be appreciated.

More replies
Relevance 75.44%


I have big problem with my laptop, Satellite C660D-1CU.
When I go to start then all programs and Toshiba, and then Toshiba recovery media creator this message is on the display:

Creating the recovery media is impossible!
Can not find the HDD recovery folder on the second drive of the first hard disk. This computer has no valid environmental restoration of hard disk.

Can someone help me because I really need my pc back to factory settings because I have too many bugs.


Message was edited: posting has been translated

Answer:Cannot create recovery media on my Satellite C660D-1CU

Such problem occurs if Toshiba recovery creator tool cannot find recovery image on the HDD. There are many reasons for that. Recovery image can be deleted, removed or HDD partitions structure is maybe changed. Just with original settings and original HDD condition this will work.

Unfortunately now you will not be able to create recovery media or start HDD recovery installation.
What you can do is to order new and original recovery DVD for your notebook model and it can be done on

2 more replies
Relevance 74.62%


I installed the latest bios on my computer Satellite C660D-104 but it has not rebooted.

Where is the place to do a reset?

Under the ram I have no triple x or B499

I can not find, can you help me please?


Answer:Satellite C660D-104 does not boot after BIOS update

BIOS update failed? this means that ROM module (where the BIOS is stored) isn?t flashed properly.
As far as I know such issue could be resolved by flashing the ROM module again using Toshiba BIOS crisis disk.
I guess Toshiba authorized service provider own such crisis disk and could reflash the ROM

1 more replies
Relevance 74.62%

I've updated Toshiba Satellite C660D-16E (PSC20E) with BIOS version 1.60 and it updated without error. BIOS version file is DELHI10AB_10ABG_BIOS_160_WIN. When it rebooted it was a blank screen and bricked. I've tried to find older bios for this laptop and use wincrisis to recover the bios. It responds to holding FN+B keys while poweron without batrtery and LED on USB drive flashes for a while but that is it :/

Any ideas?

Answer:Satellite C660D - BIOS flash failed

please, if anybody can make a backup of their BIOS from this model and post here ?

3 more replies
Relevance 74.62%

Yesterday I tried to execute bios upgrade but it got stuck in step 3 (of 27 I think).
I left it as this for more than an hour, nothing happened.

I also tried to cancel it or press CTRL+ALT+DEL but the machine was completely frozen.
It did not react when I pulled out the power cord.

Basically the only thing that I could do was to remove battery that I did. PROBLEM - now the laptop is completely dead. Not like others were saying that it boots. It does not do absolutely anything - even there are no LED lights on when I plug the power cord.

I tried to remove the battery and hold the power button for a while in order to reset the CMOS, but no luck.
It does not react at all.

Do you think it is solvable by flashing the CMOS again (if it is even possible) or do I have to purchase a new motherboard?


Answer:Satellite C660D-117 dead after Bios update

> Do you think it is solvable by flashing the CMOS again (if it is even possible) or do I have to purchase a new motherboard?

It?s difficult to say? in most cases it should be possible to bring the notebook back to life flashing the ROM module (where BIOS is stored) once again using an crisis disk.

I don?t know if this would help you but take a look into this thread:

Otherwise recommend asking an Toshiba service technician for a help

6 more replies
Relevance 74.62%

Hello to all,

I have a Toshiba laptop which requested to Update into the new bios ,from 1.40 to 1.60 so i pressed Okay,all went well all green at 100% , it restarted and from then i have black screen.

I searched around the internet and i saw many people with the same laptop as mine ,to have the same problem ,i think it's problem from Toshiba (out of warranty product).

I have found that the only bios file that i get from the european site is the 1.60
So i download it , i extract it to use with crisis but inside i see 2 folders

DIS (inside has bios.rom and ec.rom)
UMA (inside has bios.rom and ec.rom)

Don't know what to use, or how do i get it alive ,any help ?

I tried with both folders with all the necessary things.

More replies
Relevance 74.62%

I did a full system recovery on my satellite c660d-153 and it is now saying that the bootmgr is missing on startup. My laptop did not come with a boot disk so I am unsure on what to do. Please help!

Answer:Satellite C660D-153 - after system recovery bootmgr is missing

All you can do at the moment is to try to do it one more time.
For more info check

3 more replies
Relevance 73.8%

Hi all, I have a Toshiba Satellite C660D - 19X PSC1YE

I boot the Notebook and get "Enter Password" Pressing F2 and F12 get me to "Enter Password" faster.

I don't know the password.

Removing Motherboard Battery
Pressing the Left Shift as it boots
Removing battery, removing motherboard battery, unplugging AC and waiting 30 Mins
Removing HDD
Booting from CD I never get there but I do get "Enter Password"
Crying, begging, threatening torture, bribery.

Backdoor password attempts include... Toshiba, TOSHIBA, Phoenix, PHOENIX, CMOS, BIOS, cmos, bios

Any help or advice is always gratefully received.

Answer:BIOS Password removal Satellite C660D-19X (PSC1YE)

I'm guessing from the views but lack of replies this isn't an easy fix and that quite a few people are looking for a way to solve this problem.

Is there a jumper on the motherboard or a set of solders that can be shorted?

Someone must know how to do this? Anyone from Toshiba?

4 more replies
Relevance 73.8%

I ran the recommended BIOS update on a Satellite C660D PSC1YE laptop and it appeared to be successful but when it rebooted the screen wouldn't come on. I've tried a few things to fix it but nothing has worked.

connecting an external monitor via VGA - blank tooremoving the CMOS button batteryremoving hard drive booting, replacing againshorting the J1 jumper under RAM slots

What else can I try?

Here's the windows bios update program:

Answer:Satellite C660D blank screen after BIOS update

Try booting with the battery out.

1 more replies
Relevance 73.8%


Finally fixed the blank screen after bios updated to 1.60 ,but without crisdisk because never worked.





-Disassemply the laptop and disconect motherboard from case

-Find bios chip named [/B]WINBOND W25Q16BV

(photo 1)

-Downlload tools from mediafire
-Unzip downloaded folder
-Unzip "CH341A-programmer-software" folder and install usb drivers from "DRIVERS" folder.
-Open CH341A.exe with admin rights
-Please see this photo carefully before connect "usb programmer" to the laptop usb.
-Connect "Usb Programmer" to usb laptop and the "Clip" to bios chip on the motherboard ( please see again the (photo 1)
-If you installed the drivers the "CH341A.exe"when you open, on the right bottom corner it says "device 0 connected"
-If you have connected all then click "dedect" button.Then select" W25Q16BV"and click ok.Then CH341A programm read you bios chip (if you not connect with the right way you get an error)
-Click "open" button and select "bios.rom"from unzipped folder you have downloaded before.
-Finally click "auto" button and flashing bios wil begin.If all done success you get a message "chip and buffer are same"
-Disconect clip from the bios and test your laptop again.

More replies
Relevance 73.8%


I download the Bios on Toshiba by writting my Serial Number of my laptop.
I checked first my current bios and it was 1.5 I think. The new one was 1.60. I flashed it on WIN 7 64bit
First it verified, it erased and then it wrote after the wrote process, the laptop did a restart automatically. But after the laptop closed and powered again, It stucked at blank black screen. Fan, CD Rom, Keyboard were working. I think USB too because when I connect my phone to laptop, my phones battery is loading. Please I need help. I'm out of warranty.

What I tried so far:
Pull battery out
Plug Power Cable out
Hold power button about 1 minute
Plug Power cable back
Press Power Button
Solution: Same; Blank Black Screen

Satellite C660D-1F2 (PCS1YE)

Answer:Satellite C660D-1F2 - Black Screen after BIOS Update


I?m afraid something goes wrong with BIOS update and now BIOS is ?screwed up?. Usually in this case you need professional help from Toshiba service but it can be pretty expensive.

On this forum you can find many threads where people have described the same problem. Some of them have been able to fix this. one very interesting thread you can find here . Check it out please.

4 more replies
Relevance 73.8%

Hi Guys,

I have a laptop, it is a Toshiba Satellite C660D-15F
Part no : PSC0UE-02R00MFR

At startup it blocks on password (Bios), but the owner does not remember it.
I know there is 2 nodes on the motherboard to jumper to reset the BIOS.
Can anyone tell me what is the label of those nods or give me any solution to unlock the BIOS ?

Thank you very much

Answer:Re: Satellite C660D - how to reset BIOS password at start-up?

BIOS password is very important security feature and we cannot discuss about this on public forum. Why to protect my notebook when someone who steals it can post on Toshiba forum can ask how to remove my protection?

BIOS password must be removed by authorized Toshiba technicians after check if you are real owner.

4 more replies
Relevance 73.8%


I need your help for solve the problem that i have...

I have Satellite C660D-1D3, I was update bios and appear ecran as black but LED on, ventolidor work and open and close leitor dvd...

any idea what is problem? And how solve?

I wait.


Andr? Pedro.

Answer:Satellite C660D - screen is black after BIOS update

I’m afraid the BIOS is screwed up and BIOS update was not successfully. It is not easy to repair it.
On this forum I found similar thread so you can read it and maybe solve the problem.
Check it out.

4 more replies
Relevance 73.8%

Hi. Does anyone know how to reset the BIOS password for a Toshiba Satellite C660D 19X please? There are a number of very good YouTube videos for almost identical models, but they don't work on this one. The motherboard has changed a bit, and the reset jumpers don't seem to be in quite the same place, if they still exist. This video very nearly has the answer, but it's not quite right for the particular model variant I need:


I think it's very likely there is a similar answer to this problem - it just needs the right person to answer it. Thanks.

Answer:reset the BIOS password for a Toshiba Satellite C660D 19X

You want to reset it, or remove it? Once you enter the original password, there should be an option to do either, but I am not familiar with Toshiba's bios. But you will need the original password.

3 more replies
Relevance 73.8%


In last few days I've been getting a blue screen of death with the error "whea_uncorrectable_error", I read something about updating BIOS because the error is probably caused by old version of BIOS. I did the update correctly but as soon as my laptop restarted, nothing was booting.

The fan and the keyboard are working but nothing else. I tried removing the RAM, removing the CMOS battery, pulling the main battery out and holding the power button, but nothing seems to be working.

Can you please help me and tell me how to recover my BIOS?

Answer:Satellite C660D won't boot - BIOS update failed

because the error is probably caused by old version of BIOS.

Old BIOS version does not cause BSOD… … the BSOD appeared during the last day but I guess the notebook worked properly in the past in connection with the old BIOS version... therefore the BIOS could not be the problem here…

However, fact is that the notebook is dead now… probably because the update process has been interrupted due to the BSOD…

From my point of few the EPROM should be re-flashed again using BIOS crisis disk…

Some people has already tried to fix such similar issue using 3rd party crisis disk (use forum search for crisis disk to find similar threads) but this did not work always…

Therefore I think that in most cases only the Toshiba ASP could be able to reflash the EMPRO using the original crisis disk

3 more replies
Relevance 73.8%

i used to do a Bios Update on my old C660D-1EX,
after the Bios flashtool finished "your pc will restart now" there is only a black screen
no post no beep nothing i tried everything like mainboard batterie out cmos reset etc.
nothing worked.
So Bios seems corrupt without any reason and now i need to recover it but i cant find
a tool for this like other manufaktures have it for there customers to download.

Can anyone help me to create a usb stick with the correct bios to recover my laptop?

S/N: zb100839k

More replies
Relevance 73.8%

I am unable to initiate the HDD Recovery Programme on my Satellite C660D-151 LapTop - Model Number 1B136799K - Please can anyone assist me?


John Davis

Answer:Satellite C660D-151 LapTop - Unable to initiate HDD Recovery Programme

If I understand you right you want to start HDD recovery installation, right?

Can you start it following this Toshiba document -

4 more replies
Relevance 73.8%

So is the data on D safe if I use recovery?


Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?


From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

2 more replies
Relevance 72.98%

I tried to update my Bios on my Satellite C660D (psc1YE) notebook last week (big mistake).

Something went wrong during update and now when I switch on I just get a black screen (just LED?s and fan).

After having investigated, the conclusion is I have corrupted the BIOS which now needs to be flashed blind.
So I got hold of a 512MB memory stick, formatted using FAT through windows XP, and used Wincris to create a bootable disk ? having added the bios.rom file (renamed to Bios.wph) which I extracted from the latest BIOS update from the Toshiba site.

My memory stick has three visible files on it ? Phlash16.exe, bios.wph and minidos.
I plug stick into laptop with battery, DVD drive, and power cable disconnected, hold Fn+B down while re-connecting cable?and switch on.

The fan whirs at full speed and the USB stick lights up and then flashes for a minute as if being read. No matter how long I leave on, the fan keeps whirring and the USB light stays on and when I disconnect and re-start ? still a black screen.

I have tried different sticks, (up to 4 GB, with FAT32 format), different boot disk programs (e.g. HP utility) but still no luck.

Can anyone tell me what I might be doing wrong? I have tried looking for a more recent version of Phlash16 just in case that was the problem, but cannot find one anywhere (mine is 2008 version)

Any guidance would be greatly appreciated?even if its just to tell me I am wasting my time because the pc is un-fixable.

Answer:Black screen on Satellite C660D (PSC1YE) after BIOS update

I cannot say you if you wasting your time or not because I don?t know if the motherboard ROM module is OK or not?

In most cases it should be possible to reflash the ROM module again using the crisis BIOS disk but such disk is available for Toshiba authorized service technicians and as far as I know such reflash method is not always the same?

However, in some cases it could be possible that the mobo could not be fixed by crisis disk? this would be the worst case?

I recommend you to get in contact with an Toshiba authorized service provider in order to check this? the guys would be able to use the crisis disk and could test if its possible to reflash the ROM module?
If it would not be possible?well? in such case you would need new motherboard :(
But lets hope you do't need it...

3 more replies
Relevance 72.98%


Link to BIOS 1.50 for Toshiba Satellite C660D-13Q doesn't work (error 404) - file not found.
How can I get this file after all?

Who should I ask for it?
Any help-email address?


Answer:Link to BIOS 1.50 for Satellite C660D-13Q doesn't work (error 404)

You are right. the link shows error 404.
To be honest it is not first time that something like this happens but after few days everything was OK again.

Try to download this update in few days. I hope it will be fixed.

By the way: do you have some problems that BIOS update installation must be done ASAP?

2 more replies
Relevance 57.81%

I was wondering if the notebook I have (Model: PSC1YA-00G00L)
is capable of using a solid state hard disk. If so, could you let me know which types are compatible and anything else I need to know please? Thanks.

Answer:SSD HDD for Satellite C660D


I don?t see any big problems using an common SATA SSD drive.
The controller supports the SATA interface and you should use an SATA SSD drive.

In some cases some SSD drive requires an firmware update but this should be checked with the SSD drive manufacturer?

2 more replies
Relevance 57.4%


I am the owner of the notebook series satellite, model Toshiba Satellite C660D-164 (PSC0WE-00R00URU) and I do not know where to find drivers for WiFi, hotkeys and video card. My operating system is windows xp 2 SP.
Please help me.

Answer:Need WXP drivers for my Satellite C660D-164

Problem is that this new notebook model is not supported for old WXP so with drivers you are on your own.
WLAN driver you can find on and you probably need Broadcom WLAN driver version
The same graphic card has older Satellite C650D (PSC16E) so try to install all WXP stuff listed for this notebook model.

Please post some feedback.

8 more replies
Relevance 57.4%

I have a SATELLITE C660D-102 and cant find a deivere to update my usb as im stuck on usb 1.0 my laptop supports usb 2.0 but it aint working dose anyone know how to fix this ?

Answer:Satellite C660D - how to upgrade USB 1.0 to 2.0?

Why do you think that your notebook works with 1.0 USB standard?
Which operating system do you use?
Do you use original OS that you got with your machine?

2 more replies
Relevance 57.4%

I think I need to replace the Video card on my laptop but thought I would check with you if there are any other solutions. A few days ago, I was working on a document when an internal click under the keyboard led to a split screen and coloured test lines appearing on the monitor. Rebooting only led this to recur after boot phase.

The screen now displays what resembles a jagged tear down the middle of the screen with imagesrushing down one side and static vertical coloured lines on the other.

Any ideas, suggestions welcome.

Answer:Satellite C660D-153 - GPU replacement

Hi Roger,
Check whether or not your Video card is misplaced or not fitted properly. Try to remove it gently and re-install it again. Otherwise you just need to get yourself a new one!

Good Luck!

3 more replies
Relevance 57.4%

I have a Satellite C660D, and after shutting down normally one day it will no longer boot. No lights on the laptop at all. Have tested the power lead/charger and it works fine, not sure how to test the battery ans there are a multitude of pins. It seems there is no life at all, wont boot no whirring fans or screen illumination etc.

Any help would be appreciated. It is out of warranty now.

Answer:Satellite C660D is not booting

Hmmm it is not easy to say what is wrong there.
Disconnect AC adapter, remove battery and press power button for 30 seconds. After doing this connect AC adapter only and try to start your notebook.

What happen when you do this? Is there some reaction?

3 more replies
Relevance 57.4%

Is it possible to upgrade the C660D from a E-240 processor to a E-350.

1. Will the BIOS accept the change?
2. E-350 source of supply?
3. Any forseen problems?

Answer:Satellite C660D - Is it possible to upgrade the CPU?


Theoretically it?s possible to exchange the CPU but an upgrade is not supported by Toshiba. That means you will lose the warranty and nobody can say if other CPU types are supported or not because there is no list with other CPUs.

Also can you make sure that the current fan and cooling module is good enough for better CPU?

=> [Is it possible to upgrade the CPU or GPU of a Toshiba notebook?|]

It?s too risky so you should forget it ;)

1 more replies
Relevance 57.4%

I have problems burning CD/DVD on my Satellite C660D-1GH under Win 7 x64. With the standard windows explorer burning - the process starts however it is incredibly slow and after 2 hours of burning 1 MB file on 4GB drive - it dispays an error that there is no enough space.

I installed CD Burner XP - it doesn't even recognize the burner.
Any ideas how to fix that?

Answer:Cannot write CD/DVD on my Satellite C660D-1GH

Can you please test functionality with some ?well known? application like NERO burning ROM?

By the way: do you use original preinstalled OS that you got with your notebook?

4 more replies
Relevance 57.4%

Hello everyone,

I am new to this forum,
I would like to upgrade my hdd but I don't know what to choose.
I don't need anything too fancy, I would like to know how to look for the right one.
Is there a way that tells you the compatible one as there is for the ram memory?

Please help
Thank you in advance.
Toshiba satellite c660d pscole....hope this helps

Answer:HDD upgrade on Satellite C660D

As far as I know some HDD compatibility list doesn't exist but to find right HDD should not be problematic. Question is: what is the reason for HDD exchange or upgrade?

Do you need more capacity or you want to use faster HDD and increase notebook?s performance?
Maybe you should think about SSD. For some basic info check please

5 more replies
Relevance 57.4%

1. Laptop was left on for several days unattended

2. When next it was looked at there was a Windows error message that Windows had not closed down correctly and that the computer should be restarted in Safe Mode BUT at that time the whole keyboard was inoperative so, although the touch pad still worked, it was not possible to start in Safe Mode as neither the Return key nor the Enter key would work.

3. I then tried to reset the computer by switching it off, disconnecting the AC power and removing the battery. However, when I reconnected the battery and AC supply, the computer wouldn't power up at all - no lights, no fan, absolutely nothing. I have also tried pressing and holding the power on button with no AC supply or battery connected. Nothing

4. Any ideas? Is this a dead motherboard?

Answer:Satellite C660D won't power up (MEB)

Wait a moment.
> when I reconnected the battery and AC supply, the computer wouldn't power up at all - no lights...
When you connect notebook to AC power supply are DC-in and battery LED ON?
Have you maybe noticed flashing power LED?

On this virtual way it is not easy to say for sure what the problem is. It can be power supply electronic. All such important parts are placed on the mainboard.

6 more replies
Relevance 57.4%

hi ppl,

I bought my new Satellite C660D few weeks ago. Its great to work with it, but the damn A-key is broken since I've got it. What I have to do to solve that problem? Do I need a whole new keyboard? If i do, could I have another keyboard, which has a POS1-key and not that num-block ? Who could I ask about that?

sry 4 my english :( i'm from Germany but I hope u understand what i want :D

thank u!

Answer:Satellite C660D - A-key is broken


If the a-key is broken since you got the notebook I would return the whole notebook and ask for a replacement one. This shouldn?t happen on a new notebook so such an exchange should be free for you.

Please contact the seller of the notebook and explain the situation. I?m sure it will not be a problem to exchange the unit. :)

2 more replies
Relevance 57.4%


i was installing win 7 via the toshiba recovery wizard, but during the installation the notebook freezes and i have to power off.

When i start it again, it show ups two error messages:
1) PXE-E61: Media test failure, check cable
2) Reboot and Select proper boot device

From then on i can not go to the recovery wizard (F8), it only appears these messages. I have deactivated the lan on the bios. The first message disappears but the second one is still there. The hdd is recognized by bios and the bootsequence is ok.

What i have done:
1) Reset the bios to his default
2) Try to install with a win xp cd, but it crashes after a while and gives me a blue screen.

What else can i do ? I appreciate all your help. Thanks.

Answer:Re: Satellite C660D-1C7 don't start

If you want to have factory settings again you must install recovery image using recovery disc.
Have you created such disc?

3 more replies
Relevance 57.4%

This lap top is only two months old and keeps freezing on a daily basis, the only thing i can do is to turn it off and then restart it. Please help

Answer:Satellite C660D keeps freezing

Reinstall OS using HDD recovery option and start to use notebook with "factory settings" again.
Use it few days without some additional software installation to see if everything will be OK.

2 more replies
Relevance 57.4%


I've got a toshiba laptop (Satellite C660D PSC1YE-01U001FR) and it uses only 1.60GB of my 2Go RAM available.

How can I fix this?


Answer:Satellite C660D PSC1YE uses 1.6GB RAM of 2GB RAM


There is nothing to fix?
The notebook seems to be equipped with the AMD Radeon? HD 6250 Graphics and I assume difference, the 400MB, are used by graphic card.

4 more replies
Relevance 57.4%

Hello ,

I need your assistance

I have an Toshiba satellite C660D with an AMD Radeon HD6320 graphic card, with drivers updated. I cannot connect it to my Sony Bravia KDL-40W2000.

I bought an vga-hdmi cable but the laptop doesn't recognize the TV, I tried all the AV options. I tried with another laptop with an s-v?deo to s-v?deo exit and I got v?deo connection.

Must I change the cable to an vga to svideo or is it something missing with hdmi one?

Thanks for your help!

Answer:Cannot connect Satellite C660D to my LCD TV

> I bought an vga-hdmi cable but the laptop doesn't recognize the TV

You cannot use and VGA to HDMI cable?
The VGA provides analog signal, HDMI provides digital signal?
It NOT possible to convert analog to digital signal!

So if your notebook provides only VGA port, so you have to use and VGA to VGA (RGB) cable.

3 more replies
Relevance 57.4%

Hy there,

My laptop (Toshiba Satellite C660D-10M) came with Free-DOS. I have installed WIndows 7 and all the required drivers from Toshiba website except the driver for my Network Adapter. I can't go to the Internet because of this!

From this page:

I enter the correct info:

Notebook - Satellite - Satellite C Series - C660D - PSC0WE - Windows 7 32bit.

A) There are no CHIPSET drivers for my laptop here? But i think they are merged with the DISPLAY DRIVER and i could install only them.
B) LAN DRIVER - after installing this driver, in my DEVICE MANAGER -> Network Controller has a question mark and is not installed.

Checked BIOS - it is enabled.

Uninstalled, found my NIC SPecific driver on realtek website. Realtek RTL8139/810X Family Fast Ethernet. -> Installed the driver for win7, ----- NOTHING!!!

I don't know what to do next?

Please can you help me?

Some similair problems:


Answer:Can't enable my NIC on my new Satellite C660D-10M

You are right about chipset driver. By AMD based notebooks it is integrated with display driver.

The same LAN card has Satellite C660D ? PSC0UE so the right Win7 32bit LAN driver you can find HERE . It must work. All offered drivers are tested.
Please test it and send some feedback.

Have you installed WLAN driver?
Be sure unknown device in device manager list is definitely related to LAN and not WLAN card.

Bok ;)

3 more replies
Relevance 57.4%

Hello all great site brill....I have a Toshiba satellite pro C660D-1D9 Been going on/off a few times...give it a good clean...I read somewhere?that the on/off switch goes in time?have you had this problem?also when I had it the recovery part was missing..i seen some files in a VDH File tried to open then put cant lol....I can see all the back files so on but no luck. not paying ?35.00 40.00 for recovery discs...I,am waiting for windows 10.....anyway if you can help me out I`ve be most greatful Thanks Nigel........

More replies
Relevance 57.4%


I've just unpacked my Toshiba Satellite C660D-10L laptop, and problem is that I cannot find any drivers. My computer came without OS in it, so I will install Windows 7 or XP, but problem is that I cannot find apropriate drivers... There is no drivers for 10L.
My biggest problems are WLAN card drivers.

Can anybody tell me what is wifi chipset in this laptop? Realtek? Broadcom? Atheros? and what model... I've found some drivers for 660D, but none are specified to 10L.
Also when I try to find my computer trough serial number or part number it doesn't find it... I didn't even start using it and already I'm little bit dissapointed with support.

Answer:Need drivers for Satellite C660D-10L

I've found wlan drivers but only for win7 64bit version, there is none for 32bit...

7 more replies
Relevance 56.58%

I've just received my Satellite Pro C660D back from repair (for a faulty fan) but the screen does not turn on when I boot the laptop up.

The lights on the front are on (and I can turn number lock on/off sp the keyboard is working).
Any ideas?

Answer:Satellite Pro C660D - screen is not turning on

In my opinion you should not waste your time here on forum but contact service them check as soon as possible. They should help you with this.
Maybe is there some display connection problem.

Let them check your notebook again.

4 more replies
Relevance 56.58%

I can't get the laptop to open, as I'm getting an error message that a USB or storage device was removed while the laptop was still running. it appears that a Internet Dongle was removed before shut-down. I'm getting an error message 0xc00000e9 I/O. The system suggests System Repair or Start normally, but each one that I try brings me back to the same error report.

I contacted Technical Support & they gave me good info but suggest I do a back-up or save first! I don't know how I can do this, as I can't open the system to create a back-up.
I can't find my original recovery disk, but I do have a few back-ups that I created some months ago.
Can anyone suggest how I move on, as I don't want to lose all of the files on my system.

Many thanks in advance


Answer:Satellite C660D-155 - Windows 7 is not opening

When you start notebook try to use F8 key and enter ?Advanced boot options?.
Does it work?
Is option ?Repair my computer? listed there? Using this option it would be possible to enter system recovery options.

Try to start notebook in safe mode.
Does anything work?

2 more replies
Relevance 56.58%

Getting distorted sounds playing games and watching movies in media player,
Also lots of additional bleeps and grunts.

Have tried basic microsoft driver, toshiba sound driver and also download from realtek.

Answer:Satellite C660D-181 Audio distortion

is this from speakers only or though headphones?

if just speakers then you have faulty speakers and should speak with Toshiba if in warranty if not then take to a repair centre.

if both the you have a faulty sound board same as above if in warranty speak with toshiba or if not find a local repair centre to do the job for you.

5 more replies
Relevance 56.58%


For some reason my Network Controller has gone amiss and now shows up on device manager as an exclamation mark, as such I cannot access the internet........(Kids not happy)

I have a Toshiba Satellite C660D-1EP model.

I have searched the Toshiba Downloads and every forum I can find and cannot find a driver to replace this and as I cannot get on the internet its a pain. I've access to another computer so can copy files across

Can someone please please help me

Answer:Satellite C660D-1EP - network controller has gone


Originally Posted by rozzski999


For some reason my Network Controller has gone amiss and now shows up on device manager as an exclamation mark, as such I cannot access the internet........(Kids not happy)

I have a Toshiba Satellite C660D-1EP model.

I have searched the Toshiba Downloads and every forum I can find and cannot find a driver to replace this and as I cannot get on the internet its a pain. I've access to another computer so can copy files across

Can someone please please help me

1 more replies
Relevance 56.58%


I've recently got a Satellite Pro C660D-187,
When do i "update drivers". I'm not technically minded so don't have much of a clue, unfortunately.

Many thanks, C

Answer:Satellite Pro C660D-187 - When should I update drivers?


I would update the driver only if I would notice some problems with my notebook.
For example if WLan connection would not be stable; I would update the driver for Wlan card?

But I always follow this advice: never change a running system? you know?
OF course windows updates should be always done to close security leaks?

4 more replies
Relevance 56.58%

I cant get my webcam built in to work on Satellite C660D/C660. Do I need to switch it on or download a driver?


Answer:How to activate web cam on Satellite C660-C660D?

Which OS do you use?
If you use Win7 you must download webcam driver.

Can you please post exact notebook model?

3 more replies
Relevance 56.58%

I have the following problem on Windows 7 Ultimate 32-bit with SP1:
I started with an absolutale fresh install of Windows, and following Toshiba drivers were installed: AHCI, Display driver, LAN and WLAN drivers, Sound driver, Webcam and TouchPad drivers. At this time some of the Fn keys were working (but not all and without OSD indicator). Then I installed the Value Added Package, and just the volume up/down Fn keys (Fn+3/4) were working. I have tried all the settings of the Flash Cards application, but did not help. I tried to uninstall and reinstall the Value Added Package, but just with the Flash Cards application (the other applications were not selected).The symptom was the same.

(Of course I rebooted the system after every installation.) When I uninstalled the Value Added Package, the same Fn keys were working again as at the beginning.
I have tried also Value Added Pachage v1.3.22 and v1.3.19.

How can I use all the Fn keys (with OSD indicator would be the best)?

Answer:FN keys do not work on my Satellite C660D-1H2


It is very important to install all stuff following right install order so here is the install order for your machine:

Win 7
TOSHIBA Bulletin Board
AMD Display Driver 8.812.2.2_110210a-113756C-Toshiba
TOSHIBA Supervisor Password Utility
TOSHIBA HW Setup Utility
TOSHIBA Flash Cards Support Utility
TOSHIBA Value Added Package
Realtek Audio Driver
TOSHIBA Wireless LAN Indicator
Atheros Wireless LAN Driver
Realtek Wireless LAN Driver
Synaptics Touch Pad Driver
Atheros Bluetooth Filter Driver Package
6 Bluetooth Stack for Windows by Toshiba
Realtek LAN Driver
Realtek Card Reader
TOSHIBA Web Camera Application
TOSHIBA Face Recognition
TOSHIBA Network Device ID Registry Setting Tool
Update2 PCIIDEREG-1.2
Update3 TosVolRegulator_x64_1.1

Toshiba download page -
Toshiba WLAN portal -
Toshiba BT portal -

I know it is maybe stupid now but install OS again and then install all stuff following posted list.

2 more replies
Relevance 56.58%

I have Satellite C660D-13H and I just wanna to work with win XP but unfortunatley i can't find any drivers for my model on Toshiba site. It is possible for that model to work with XP? Because that CPU is too weak for Win 7?!
Can somebody help me?

Thanks in advice,
S. Stoev

Answer:Drivers for Win XP Toshiba Satellite C660D-13H


It seems that Win XP is not supported on Satellite C660D and therefore you cannot find the drivers on the Toshibas driver pages.
But even if the Win XP drivers are not available, you can install Win XP.
But you will have to search for the XP drivers at your own hand.

Here is a nice document how to determine the needed drivers:

You can also try some XP drivers released for other notebook models like Satellite C650D

But I recommend using Win 7 since this is the best OS from Microsoft.
The CPU is not too weak. Even my 6 years old notebook uses Win 7. I installed this OS and it runs properly.

8 more replies
Relevance 56.58%


I have this Satellite C660D-1GJ (PSC20E-01200SHU) Laptop, and i need the CORRECT DRIVERS (or Driver pack) for the original Windows 7 x64, becouse what i can download from the Toshiba website is unusable, and not work!
(Display problem, Bluetooth problem, Wireless problem, etc...)

Please send me the 1.5 BIOS update too, becouse i tried to update to 1.6 what is sucessed, but my laptop is terrible now.

Thank you!

Answer:Need correct drivers for Satellite C660D-1GJ

>... and i need the CORRECT DRIVERS
Do you really thing drivers on Toshiba download page are not correct?
Offered drivers are the same used in Toshiba recovery image and included in preinstalled OS.

As I can see in notebook specification your notebook was offered without preinstalled OS, right?

I believe you are doing something wrong so maybe you should install OS again with our help. What is wrong there with display, BT or wireless?

17 more replies
Relevance 56.58%

I'm trying to improve a Toshiba Satellite laptop for a friend of mine who says the laptop just isn't pulling its weight when doing things like watching films, etc.

I've noticed that the processor in the laptop is a 1.3GHz dual core AMD E Series chip.
I've also noticed that the chip has Radeon shader clocks on it as well, so it's not as simple as just swapping it for a faster CPU that runs on the same socket.

I was wondering if there's a list of compatible processors somewhere which I could use as a reference.

I believe the chip that's in the laptop at the moment is an E300.
I've done some digging and apparently there's an E450 CPU which operates on the same 18 Watts and has the 80 shader clocks and other similar features, but has the a core speed of 1.6GHz.

Before I attempt to buy and fit a CPU like that, I want to make sure that it will work in the laptop and that there aren't any better CPUs I should be using instead. Please advise.

Thanks in advance for the help.


Answer:Satellite C660D-1GD Compatible Processors


CPU upgrade is always tricky because its not supported officially by any notebook manufacturer.
Therefore you can do that but just at your own risk.

The notebook supports AMD A50M chipset and as far as I know the C660D/C665D/Pro C660D Series is based on a Dual Core/Quad Core Processor series with AMD Champlain core CPU.

CPUs with Champlain core can be identified by CPU ID.
CPU id numbers of Champlain CPUs are 100F53 and 100F63. e_processors

However, first of all you should ensure that chipset would support the new CPU. If it does, then there would be still an question regarding the BIOS support.
Unfortunately, there are no details if BIOS would support other CPUs since such upgrades are not supported? so I see just one option for you: you need to test it at your own risk?

2 more replies
Relevance 56.58%


I bought a new screen for my computer.
But i have a problem....after i set on the new screen, my screen is totally black.

Any one have any ide what can be wrong?
the computer name is : TOSHIBA SATELLITE c660d-1c7

Answer:Satellite C660D-1C7 - black screen

Sorry mate but could you provide more details?
What screen did you bought?
Did you replace the internal display? Or did you purchase an external monitor and have connected it to the notebook?

When did you notice the black screen? Can you see Toshiba splash screen?

7 more replies
Relevance 56.58%


I just bought a Laptop Toshiba Satellite C660D-1GR last Week :
Windows 7 Home Premium
AMD E-300 APU with Radeon (tm) HD Graphics 1.30 GHZ
AMD Radeon HD 6310 Graphics
Driver date 28/06/2011
Driver version 8.863.0.0
64 bit Operating system
Screen Resolution 1366x768

My old HP laptop has broken up, and I needed a laptop to practice my driver licence theory tests and hazard tests (videos)
I also regularly watches dvdrip tv shows.

The one thing I realized immediately was the really bad quality of the video resolution, I am watching the exact same videos than my old computer, I can even see the pixels ...
On some of the drivers hazards tests, I can't even recognize the details of the videos.

This is what I tried without any result
I tried downloading latest version of Directx
I tried other video players , VLC, Media Players
I tried updating the video driver
I tried uninstalling and reinstalling the video driver

Unfortunately all of this did not help

do you have any idea of what I should do now ?

Thank you

Answer:Satellite C660D-1GR - Bad Video Resolution

>do you have any idea of what I should do now ?
Good question but not easy to give you proper answer. Obviously you make comparison between old and new notebook.
Out of curiosity but do both notebooks have identical display with identical native resolution?
If yes then I can understand your question but if not then I really don?t know what to say about it.

Put original DVD movie or start some HD video from YouTube and you will see that video resolution will be perfect.
I?m afraid this software you use s old and designed for PCs/Noteboks with old ?standard? resolution of 1024x768.

1 more replies
Relevance 56.58%

I'm looking for SATA drivers for Win XP for my Satellite C660D-1GJ, can someone help me?

There's no compability mode in BIOS thats why i need those drivers.

Message was edited by: scribler

Answer:SATA drivers for Win XP for my Satellite C660D-1GJ

How do you want to install WXP when this old OS is not supported?
I?ve checked Toshiba support page and there are no drivers, no tools and utilities, nothing. Win7 is supported so I recommend you to install Win7 64bit. If you need some help let us know.

By the way, your notebook has AMD A50M Chipset. Maybe this info will help you.

2 more replies
Relevance 56.58%

Hi there,

I've got a Toshiba Satellite C660D-102 operating Windows 7. Basically, if my computer is left unattended and goes to screensaver, it freezes and needs to be restarted by holding down the power button. If I'm listening to music, it makes a screeching noise when it does this until it is turned off.

Anyone have any ideas of what could be causing this?
Thanks, Matt

+Message was edited: notebook name has been changed+

Answer:Satellite C660D-102 crashes when goes to screensaver

Hi Matt

To be honest this T series notebook is not known to me. Which is the right model name or model number?
Do you use original preinstalled OS?
Have you noticed this issue from the day one?
Do you use standard Windows screensaver?
Have you installed some additional software that runs in the background?

Sorry for all these questions but it is not easy to give you simple and precise answer what the problem can be.

2 more replies
Relevance 56.58%

Battery suddenly stopped charging.
Laptop will only work with power cable plugged in.
Battery symbol says "4% available (plugged in - not charging)"
Tried a different power cable from another Satellite, same problem.

How can I find out if the problem is the laptop or the battery ?

Thanks, Ruth

Answer:Satellite C660D-155 battery problem

>How can I find out if the problem is the laptop or the battery ?

To test this you will need a new good tested battery :(

But in many cases the battery needs to be pre-charged? this happens if the notebook was not used for a longer time?if this is a case, then connect the AC-Adapter to allow the system to pre-charge the battery. I read that such pre-charge process can take up to 3 hours.
Once this process is finished the notebook should automatically start the normal battery charging procedure.


1 more replies
Relevance 56.58%

Hi all,
I've had my C660D for a couple of years now without any major issues cropping up. However, a few days ago, I switched it on and everything was loading as normal (the desktop loads fully), but then the fan became very loud and the laptop froze and was unresponsive.

It keeps repeating this problem, it is useable for the best part of 2 minutes then freezes again. I have managed to do system restore and even took it apart to clear the fan out, but still the problem persists. I have tried safe mode, but still get the same problem.

Please help!
Thank you

Answer:Satellite C660D is freezing after start-up

it is not easy to say what is wrong there and why this happen. If somehow possible try to back-up all your data and install OS again using original recovery image. After doing this you will have ?factory settings? and if there is no some hardware problem everything should be OK again.

I know it is most radical method but, in my opinion, most effective to check hardware functionality and test if such issues can be related to some software problem.

What do you think?

2 more replies
Relevance 56.58%

My computer is a Toshiba Satellite C660D-10D with Windows 7. I bought it 6 months ago and in the beginning, my webcam was working properly, with the 640 resolution. Now, the image of the webcam is very blur, the resolution is only 320*240 and I can't change it, because this is the only option. I re-installed the driver, but the problem is still the same.

What can I do to fix it?

Answer:Satellite C660D-10D - Low resolution of webcam


The notebook supports a 0.3M Pixel web camera and the supported image sizes are:
160X120, 176X144, 320X240(QQVGA), 352X288, 640X480(VGA)
You can also record the movie in 320x240 and 640x480.
So as you can see the hardware supports the higher resolution.

I?ve no idea why the other values are locked? possibly something wrong in the registry or similar?

I though new webcam software installation could fix this? maybe you should uninstall the webcam software firstly and then should clean the registry using CCleaner and then could install the software once again? otherwise in worst case you will need to reinstall the OS

4 more replies
Relevance 56.58%

Windows says that the screen can run at a maximum of 60hz when the specifications say 120hz and how do you activate 3D, do you need glasses for it?

Answer:Refresh rate & 3D on Satellite C660D-181

I found specification for your notebook model on Toshiba UK page and I didn?t find info about 120Hz display inside.
Can you please post the link where you?ve found this info?

As far as I know satellite C series are offered with ?standard? 60Hz displays and none of them can be used for 3D.

3 more replies
Relevance 56.58%


Hoping that someone can help me.
I have had the above machine now for approx 2 months and it is so unbelievably slow. It has 6GB ram and a dual core processor and was bought to replace a 4 year old other notebook.

It constantly hangs while loading pages. farmville being the worst offender, however it happens with all pages.
I am at a complete loss as to why what should be a quite capable machine cannot cope with the most basic of tasks that an old Dell has no problems with at all.

I have searched the forums and have read about possible software conflicts, however all i have loaded is AVG software.

If someone could please point me in the right direction, I'm now seriously thinking of contacting Toshiba for my money back this machine is that bad.

Answer:Performance issues with Satellite C660D-181


I know what you mean? I think I can help you?
I had a similar problem with new notebook? the point is that many different applications run in the background and this might slow down the performance. The CPU and RAM might be overloaded. In your case I would recommend disabling some not necessary processes.

But first of all download and install the CCleaner. This is free software which allows you to clean the registry and remove the garbage from system.

Then start the msconfig and switch to the tab called ?Startup?.
Here you will find all processes which are loaded at the startup, while booting up the windows.

Remove the mark in order to disable the process.
If you don?t know exactly what is controlled by the single process, don?t disable this.

1 more replies
Relevance 56.58%

Its Windows 7 64 bit
I had search sound's regulations,
Sound is 5-10% - but everywhere there is sett on 100%
I couldnt make it louder than that 100%,
I try Realtek Media + Speakers
Where could be that setting ?

Answer:Satellite C660D - Sound is lost

Hi janres,

Sorry but your posting is a little bit confusing. What do you want to make exactly?

You can change the volume if you click on speaker icon taskbar (left click) then you can change the volume. Furthermore you can mute/unmute the sound if you press FN+ESC key combination.

Did you already update the sound driver?

1 more replies
Relevance 56.58%

I've just purchased Toshiba Satellite C660D-128 today, and now I'm wondering what keys to push on the keyboard to get the at-sign, instead of constantly going to the Character Map ...and I'm using icelandic keyboard layout

Answer:Satellite C660D-128 - Where is the @ sign on the keyboard ?

Hi buddy,

You have to press ?Shift? + ?2? on keyboard to get the @ sign.
Have you checked this?

Maybe this thread can also help you:

3 more replies
Relevance 56.58%

Hi guys, I'm new to the forum, but not to Toshiba Laptops,

I bought my girlfriend the Toshiba C660D-181 earlier today, and myself, i think it's a great laptop for the price. Especially the amount of Ram
and the Graphics Card.

One thing i'm confused on is the 3D Capable part.
What is meant by 3D Capable, what does it enable me to do? Do i need extra hardware?
I've no idea how to use this feature, or what it actually does. I know 3D capable usually means (Well on 3Dtv's) that you can view 3D content with the use of Glasses,
but how exactly does it work, if so, on this computer?

I'm a little confused on this to be honest, and any help will be greatly appriciated.

Thanks in advance!


Answer:Satellite C660D-181: Questions about 3D feature


The notebook is equipped with the AMD Radeon HD 6250 graphic card.
This graphic card supports the 3D Graphic Accelerator and a 120 Hz screen supports 3D, Toshiba TruBrite HD and LED backlighting.

This means the screen is 3d compatible so you can see 3d on the screen with DLP or polarized or shutter (all are special and rare) glasses.
Therefore the notebook is 3D ready.

You will need such glasses in order to watch 3D content.


8 more replies
Relevance 56.58%

So my laptop is unrecoverly dead ;(
(Toshiba Satellite C660D-1D3)
but the HDD still works (Toshiba HDD2L04 320GB)
the problem is, I protected it with a password that I can't disable.

I have the password, I also could save all my important files running it from an old crappy HP laptop.

But now I would love to use it as an external drive, which I cant as long as it has the protection (I tried a few pcs, none worked).

When I try to disable it in the BIOS from the old HP, it asks me about a second password, a master user password... but I have never had one in my Toshiba :/

What now? Do I have to go to a store and try it from another Toshiba or is there a tool to disable the pasword from windows or linux?

Answer:Satellite C660D-1D3 - How to remove HDD password?


The unknown HDD password cannot be removed… even the Toshiba authorized service provider will not be able to remove such unknown HDD password.
In such case the HDD will be useless

Take a look into this Toshiba FAQ:
Is it possible to remove a forgotten HDD password?

3 more replies
Relevance 56.58%

Well, this is certainly a weird problem with my father's Satellite C660D-140 notebook.

A few days ago, he wanted to use it, but upon booting, it would attempt to boot in PXE. In the BIOS, the hard drive couldn't be found and the hard drive was not making a single sound. I assumed that the hard drive was done for, and since I was already planning on giving the notebook an SSD to speed things up, and had the data backed up, I ordered a Crucial BX100 250GB SSD, and installed that in the notebook, with the screws in place. To my surprise, the BIOS didn't pick it up either!

Then I did what I should have done before ordering the SSD: Checking the hard drive by plugging it into my desktop. And would you believe it: It worked fine. So, the conclusion is that the notebook fails to power the drive, so either the SATA power plug isn't delivering any power to the drive, or insufficient.

What causes this? Nothing weird happened to this notebook, it happened all of the sudden.

Answer:Satellite C660D-140 - No SATA power

On this virtual way it is not easy to offer exact diagnostic and all we can do is to speculate what the problem can be.
In my opinion there is some problem with HDD controller. I presume it is defective so what you need is professional help.

Is the warranty still valid?

4 more replies
Relevance 56.58%

My Toshiba C660D has become very slow responding to all commands. The fan is constantly on. I have downloaded SpeedFan app and it indicates GPU at 81 Celsius and Core at 80... All updates installed to date. I'm told this may be to some issues with cooling system.
Anyone care to advice?

I would like to avoid taking it to the service.

Answer:Satellite C660D-15X - Overheating and Slow


As I can see on the screenshot the temperature is not on the critical level.
I don't know how long do you use preinstalled OS but in my opinion your machine needs a bit “maintenance”.
I recommend you to clean it up. You can buy compressed air and clean it up and make cooling vents free of dust.
What can be done too is to reinstall OS. Back-up all your important data and reinstall original recovery image. After doing this optimize preinstalled OS and I’m pretty sure your machine will run much faster and quieter.

5 more replies
Relevance 56.58%

Hi, I've had this laptop for about a month now and everything was fine up until a few days ago when a few strange things started happening.

Firstly, at random times it wont let me scroll using the touchpad and secondly it won't let me click anything on the task bar or tabs on my internet browser and sometimes nothing on the screen is clickable at all. Another problem is, just randomly I'll be typing and the right click options will keep flashing up and if I press left click, it doesn't stop it, the right click options keep showing.

All of these started at the same time so I guess they're related. The only solution is If I use the task manager to stop explorer and then run it again then it works again for a while but it's just unpredictable when it will happen again but it happens for about 60% of the time I'm using the laptop. It's getting really frustrating now as I've got lots of work on at the moment and slows me down having to run task manager all the time.

Please can someone shed some light on what they think might be causing this and how I can solve it. Thanks :)

Answer:Really random problems with Satellite C660D-102


have you installed any programs recently that can affect a normal laptop operation? run antivirus to check for viruses if you have them. Restore the factory settings, then.

2 more replies
Relevance 56.58%

Hi folks

I'm looking for a recommendation for an SSD for my laptop, Satellite C660D-10W

I want to do a clean build - I have a new licensed copy of Windows 10 Pro.

I bought a Kingston drive following some research online, but subsequently found out from Kingston themselves stating they don't support use of this device in my laptop.

Toshiba customer support put me on to Topaz who recommended product + service (albeit not an SSD!!!) costing in excess of ?250. For that price I can get a like-for-like replacement of the laptop, under warrantee!

I'm looking for a simple option where I can buy an SSD and do the install myself. 250Gb to 500 GB for in the region of ?60ish.


Answer:Please recommend an SSD for Toshiba Satellite C660D-10W

I have a Crucial SSD in my C660-1D7. It's transformed my laptop. Boots in seconds!
They have some special offers at the moment such as this 250Gb @?63.59

1 more replies
Relevance 56.58%

Hi, so i got the C660D - 155 Satellite Laptop for my birthday 09/04/1993.
I turned it on, let it do it's own thing to install windows 7, registered as a user and started the laptop as normal.

There where no problems at all at first!
Then suddenly my audio driver decides to just remove itself from my computer (i think it was after a windows update).

To make things worse my firewall is off and i found out that *i am blocked from doing anything that requires administrator rights.*
I can't reinstall my audio driver and i cant turn my firewall back on.
I read that it could be Malware/Virus/Spyware related?! Is that even possible? I have PC Tools Spyware Doc installed and updated to the most recent software.

I have tried the Ctrl+Alt+Del at the main screen to try and log in as admin and that doesn't work...
Why am i not administrator? Who is?!

Any help?


Answer:Satellite C660D-155: No admin rights


I?m not quite sure what you did with the notebook or the system but maybe you should simply try to reinstall this once again using HDD recovery.
If it?s a new notebook then this should not be a problem;
Power up the unit, press F8 then choose Repair my Computer and then choose HDD recovery.

Setup the OS once again and check if you have the full control.

1 more replies
Relevance 56.58%

I started system recovery via F8 on my Satellite C660D-15X and when it started the process where the command box starts up with the "X drive" process I accidently touched keys on the laptop and it froze so I decided to restart the computer and I ended up with the message

"BOOTMGR is missing
press ctrl - alt - del to restart"

There was no discs which came with my computer but I did do a backup of the recovery discs when I first turned on the laptop out of the box originally although these discs dont do nothing?

What do I need to do to fix my computer or should I just take it to pcworld and let them do it?


Answer:Satellite C660D-15X - Bootmgr is missing


> There was no discs which came with my computer but I did do a backup of the recovery discs when I first turned on the laptop out of the box originally although these discs dont do nothing?
That means you have created the Toshiba recovery disk using Toshiba recovery media creator or what have you done exactly?

This bootmgr error message means that the boot manager of Windows is corrupt and therefore you have to reinstall Windows. You can do this with Toshiba recovery disk that can restore the original out of box settings.

Everything what you have to do is booting from recovery disk and follow the screen instructions. All drivers and tools will be installed automatically.

2 more replies
Relevance 56.58%

Unable to get HDD cover off because of a faulty screw , any suggestions?

Answer:Satellite C660D-181 - Unable to get HDD cover off

try a repair centre if in warranty call Toshiba i am sure they will be happy to help.

3 more replies
Relevance 56.17%

Hi.I need immediately your help.After bios update i get blank screen.I try with other solutions CRISIS Recovery Disk Tool bu not luck.If somebody have previous bios version to send me or somebody have a solution for this problem?


More replies
Relevance 56.17%


I bought my laptop 2 weeks ago and have only started using my webcam today.
It is very poor quality and is flickering.
This is happening during the day in good light as well when it is dark outside with the light on.

My os is windows7 x64.
Yes the film of plastic is off of the front of it i have checked.
I have reinstalled the driver twice and is still the same poor quality.
I have restarted the process in device manager as well.

Please help i cannot think of anything else i can do.

Answer:Satellite C660D webcam very poor quality

I don?t know which notebook model do you have but Satellite C660D in general has not HD cam but 0.3M Pixcel Camera only. And with such cam you cannot expect excellent picture.

There is nothing you can do. If the cam driver is installed properly you can just try to change cam settings in hope the picture will be a little bit better.
When I compare 0,3M pixcel cam on old L300 and now 1.0M (HD) Pxcel Camera in my new P500 the difference is simply huge.

9 more replies
Relevance 56.17%

When will Windows 8 driver for C660D-1H2 laptop be available?

Answer:When will Windows 8 driver for Satellite C660D-1H2 laptop be available?

Probably when Microsoft offers it on the market and when Toshiba start to offer notebooks with preinstalled Win8.

2 more replies
Relevance 56.17%

despite a bios update toshiba following tips, you can not serve me normally my keyboard
Some letters are not taken into account as well as function keys.

What to do?
thank you

+Message was edited: translation has been added+

Answer:Satellite C660D - keybaord issue - some letters are not taken

Did you see this document from Toshiba?
[Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks|]

6 more replies
Relevance 56.17%


I've recently bought a C660D with a 15.6 inch screen. After initially having had problems with the wireless connection dropping which was resolved with a driver update I've been very happy with it since.

I'm now looking to buy a sleeve/cover for it and wondered whether anyone could recommend a good one?

Answer:Satellite C660D - Recommendation for a good sleeve

Hi Tormod,

Theoretically you can buy every sleeve what you want but you can also contact an authorized service provider in your country because they sell also such notebook sleeves.

I bought my notebook sleeve from eBay. It wasn?t so expensive, as far as I know I paid 20 Euros for it and I?m satisfied.

1 more replies
Relevance 56.17%


ive installed Windows XP on my Toshiba Satellite C660D-10W.
Now i need the drivers so i searched them on the Toshiba Website, but there are only Drivers for Windows 7 and Vista.
Where can i find Windows XP Driver?

Best regards.

Answer:Satellite C660D-10W - Where can i find Windows XP Driver?


Since this is a newer notebook series, the Win XP drivers are not available for this notebook.
The point is that Win XP is the past? and Win 7 is now it?s future? The Win 7 is the King of the operating systems? you know?

If you want to install Win XP then you will need to search and collect XP drivers at your own hand?

Here is a nice description how to find drivers:

Good luck

2 more replies
Relevance 56.17%

Dear reader,

I am struggling for days now with my Satellite C660/C660D 1FH (SN: 2C092277K).
I did a clean install of a legit Windows 7 Professional (64-bit) and installed the drivers in the correct way as maild to me by the Toshiba customer support.

But when I install the ATI videocard drivers it says "installing" but after that nothing is installed.
My laptop is still using the standard VGA adapter and my maximum resolution is 1024x768.

I called tech support several times but all they tell me is "install in the right order".

I did a clean install 3 times (4 in total) and followed their guide, but nothing. Is there anyone who can help me out on this matter as I am getting a little bit frustrated *lol*

Yours sincerely,


*All date lined up:*
Toshiba Satellite C660/C660D
Serial number: 2C092277K
Sticker says: Dual Core and AMD Radeon Graphics
OS: Windows 7 Professional 64-Bit
Model no: PSC1YE

Answer:Satellite C660/C660D 1FH - GPU driver cannot be installed in any way

Have you tried to install this driver?

After AMD display driver install AMD AHCI driver.

Test it please and post some feedback.

13 more replies
Relevance 56.17%


I have recently had high readings on my C660D-14W its sometimes hitting 91 degrees not all the time mostly between 55 degrees Celsius to 70 degrees Celsius. I was thinking of taking it to a technician because it could be full of dust and I?m not able to open the case. The odd thing is I have been using for about a week or two with these high readings and I have not randomly shut down once which is normal a big symptom for this I?m not sure to waist the money on a technician but I?m not prepared to use a hoover or anything to dust it and compressed air would just push it more inside.

I got a quote on taking all the hardware out and dusting it?s not loads but I?m really not sure if I should take it to a technician if I have had no freezes or random shutdowns at all. I did have one freeze while I was stressing the computer at one point and that was about 2 weeks ago since I have been using it for everyday activities such as videos, music and email accounts and no freezes, random shutdowns or random restarts so what gives. Also I have noticed a bit of high pitched noise so I think the fan has a problem its very faint though so I?m not sure if my laptop has always given this noise out.

If anyone could help me on this matter that would be great, I may take it to a technician anyway because I?m worried I will fry the CPU, I think it?s been like playing with fire using it for the last 2 weeks.

Kind Regards

Answer:Satellite C660D - high Processor temperature


The CPU temperature can increase running high performance applications like games, videos, etc?
This is nothing unusual?
The temperature between 55?C ? 70?C is normal level.
91?C is high but I doubt it appears always? possibly this level would be reached in cases the CPU would be stressed a lot?

However, the cooling modules should be cleaned from time to time?I?m doing this very often and I could recommend using an compressed air spray to get dust removed.

1 more replies
Relevance 56.17%


I'm getting a message on my satellite Laptop, which read's, fault detected in the cooling system shut down immediately and seek service. It's not the fan as I've had the I.T. guys at work take a look.

It seems the front of the laptop where the card reader is and the surrounding area is getting hot.

Any idea's would be very welcome.



Answer:Re: Satellite C660D - fault cooling system

>It's not the fan as I've had the I.T. guys at work take a look.
What have they checked exactly? Have they disassembled the notebook and check fan functionality only?
As far as I know cooling system is not just the fan. The mainboard has several sensors that take care about overheating and critical hardware temperature. Maybe one of them is not working properly.
In my opinion you should contact nearest Toshiba service provider and ask for help.

1 more replies
Relevance 56.17%

greetings from Greece

we have bought a toshiba Satellite C660D-10D. It came with windows7 64 bit.
After the installation of windows and the updates from windows updates I came into toshiba to update the drives, some of them did not installed .

Then the internet was very slow so I made a Hijack this scan to see what happens.
I found out that many services that had to do with system32 are missing files.

So first, can I post a HJT log to u, so if possible u can explain why this happens and list to u the drivers I could not update?
Also I have one more question to make..can u please tell me how the bluetooth on the system works?
I hope you will understand my issues because my english are not so good,

thank u in advance

Answer:Re: Satellite C660D-10D - issues with drivers updates


If the automatic driver update didn?t work properly, then try to download the single drivers manually and then try the update.
You can find all drivers on the Toshiba European driver page.
But why to update the drivers if notebook run ok? I think it?s not necessary if you have no problems.

>can u please tell me how the bluetooth on the system works?
This notebook does not support Bluetooth

8 more replies
Relevance 56.17%

I recently got the Toshiba satellite c660/c660D laptop for my 21st birthday in July. It says there is an integrated web camera but I can't see it or find it. Also when I try to use the video call on Skype it says there isn't any web camera connected.

I was just wondering how can I get the web camera working? Any help would be greatly appreciated. Thank you

Answer:Satellite C660/C660D - Webcam is not working

Which operating system do you use?
When you open device manager check please if web cam is listed there. You can find it under imaging devices.

Check also BIOS settings. I’m not sure but maybe is webcam disabled there. Check it out.

1 more replies
Relevance 56.17%

There is no option to disable it on this laptop, I have searched for the answer online but nothing, there seems to be no way to do it on this model of laptop. I tried downloading the new touchpad driver from this site but had absolutely no effect and gave me no more options to disable it, it changed nothing. Completely stuck now and its driving me crazy!

The mouse also clicks on its own randomly even when Im not touching it, always seems to get bad when im gaming.

I still want to use the touchpad to move the pointer around, just don't want to use it to click.

Answer:How do i disable tap-to-click on Satellite C660/C660D?

On my Satellite S50-B is installed ELAN software and tapping option can also not be disabled.

Explanation: one finger tapping always performs Point/Click/Select function, which is equivalent to clicking the left mouse button.

It is really strange that this option doesn't exist.

Anyway, if you don't need touchpad in general you can enable/disable it using Fx button (don't know exactly which one on this notebook model).

2 more replies
Relevance 56.17%

Does anyone know where I can buy a replacement space bar for my C660/C660D in the UK?

Answer:Need replacement space bar key for Satellite C660/C660D

As far as I know you cannot buy single key. If something is defective you can get new keyboard only.
F you search plastic cover only try to buy some cheap and already used keyboard on ebay and replace keypad.

2 more replies
Relevance 56.17%


is there anyway of finding out which WLAN cards are compatible in my daughters Toshiba C660D-181 laptop?

The laptop is running Windows 7 Home Premium 64 bit, all drivers/bios are current.

I've tried...

Intel Centrino Advanced-N 6230 - detects, installs, wifi reports 'no connections are available' - FN & F8 doesn't do anything

Intel Wifi Link 5100 - detects, installs, wifi reports 'no connections are available' - FN & F8 allows me to turn wifi on/off but still can't see any connections

Atheros AR5BHB92 - detects, installs, wifi reports 'no connections are available' - FN & F8 doesn't do anything

All the above cards work in other laptops we have in the house, Acer Aspire 5741Z (Intel 6230, Intel 5100 and Atheros all fully work and detect wifi), Toshiba L655 (Intel 6230 (bluetooth doesn't work), Intel 5100 and Atheros all work and detect wifi), Toshiba L450D (Atheros works and detects wifi).

I thought the problem initially was that the Toshiba C660D-181 is based on an AMD chipset (like the Toshiba L450D) and no Intel WLAN cards would work so I got the Atheros AR5BHB92 cards instead. The Atheros installed and worked straight away in the Toshiba L450D but it won't work in the newer Toshiba C660D-181.

Basically I'm looking for a card that works on 5GHz. The card that came installed in the laptop is a Realtek RTL8188CE is only 2.4GHz and we have a lot of wireless activity were I live, the 5GHz range is clean and I get amazing speeds us... Read more

Answer:Compatible WLAN cards for Satellite C660D-181

> is there anyway of finding out which WLAN cards are compatible in my daughters Toshiba C660D-181 laptop?

No, I did not find any details?
I think the compatibility depends on different things like BIOS or motherboard and this if always different. Any Toshiba or an notebook from another manufacturer supports different BIOS and different motherboard (chip)

But in most cases you can get all compatible parts from an Toshiba service partner... so in all cases where you are unsure, i recommend asking an service for a comaptible part

1 more replies
Relevance 56.17%

I have a Toshiba Satellite C660D with the AMD chipset which I have had to reinstall from scratch after a catastrophic hard drive failure.

It is stuck in "standard VGA display" setting with a terrible highest screen resolution, I cannot seem to get the correct drivers for the built in display.

Going here:

I select AMD and my computer downloads "" but the file does not download correctly and cannot be opened. I have tried on a couple of computers and broadband connections - I don't think the issue is me.

Can anyone help? Is this the correct file? Am I doing something wrong?



Answer:Satellite C660D display driver issues.

try downloading the AMD graphics driver suite, if it's an AMD graphics chip or APU it should put the relevant drivers on

did you put your actual model number into that driver searcher?

1 more replies
Relevance 56.17%

Hello admin,

I would like to know if my Toshiba Satellite C660/C660D supports 3D video. I played one of the sample video on YouTube and use one of the simple 3D glasses (which I received free when went to cinema watch 3d movie) but that seem to be not working, or could it be my laptop which doesn?t support 3D.

Please explain in details. Many thanks

Answer:Does Satellite C660/C660D support 3D videos?

There is nothing to explain ?in details?. I don?t know which Satellite do you have exactly but it is not known to me that any of Satellite C660/C660D has 3D capability.

Which model do you have exactly?

2 more replies
Relevance 56.17%

hi recently put windows 7 on my laptop & do not have ethernet controller or network controller drivers
allso neither of my usb ports are working
i have access to another pc but cannot transfer whatever drivers i need because of the usb ports??

firstly can someone please tell me how to get ports working?
secondly what drivers will i need to instal to get laptop back on line??

thanks in advance :)

Answer:Drivers & USB ports not working on Satellite C660D-10f


Its nice that you ask for help, BUT what notebook do you have exactly?.

PS: Why you don?t use recovery disk to install system?

7 more replies
Relevance 56.17%

I've had a C series for just over a year and half now, and recently have been experiencing freezing, blue screen and crashing issues. After a restart, my computer wouldn't recognise my HD for around 30 mins and then would work fine. Now it has crashed again, windows won't start at all and I can't seem to find a work around.

It won't start in safe more, or allow me to "repair my computer" using the advanced boot. I've tried booting from a windows 7 disk but that results, like the others, with a black screen and a cursor, and absolutely nothing else, no prompts menu or anything.

First of all can anyone think of a way to fix this and secondly, if I need to get a new HD which looking likely, how can I get it ready for use and start to rebuild the rest of my life? (I have a Windows 7 Professional Disk already)

Answer:Satellite C660D-153 - HD Fried - Options for replacement

Before we start discussion about your issue just one question: is warranty still valid and is maybe possible to get new HDD as warranty case?

9 more replies