Computer Support Forum

Black screen on Satellite C660

Question: Black screen on Satellite C660

When i turn on my laptop, C660, the screen is black. It is the same when i try with an external screen?

It is a brand new laptop - only benn used a few times.

Relevance 100%
Preferred Solution: Black screen on Satellite C660

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Black screen on Satellite C660

Remove battery and disconnect the AC adaptor.
Now press and hold power button 30sec long?
After that connect both parts again and try to power up the unit.

If this does not help, get in contact with Toshiba ASP in your country to check the hardware? if the notebook is new, the warranty should cover the repair

1 more replies
Relevance 84.87%

Hello all,

Yesterday all of a sudden, the laptop screen went blank. Upon turning it on several times, the screen still doesn't turn on. By connecting the monitor to a external monitor via VGA (my TV), the TV does show up the screen, but has several flickering horizontal lines showing, thus obscuring part of the screen ( - ignore the windows behind, I was testing the sound - and it works).

I have tried several solutions on the web (like removing the battery and AC cable and pressing the power button, and interchanging the RAM card in the slots), and not surprisingly, nothing worked as I think my problem is not similar. Windows 10 just boots to a blue screen with a sad face and a QR code (I don't even know...), while Linux Mint does boot and gives a message of "running without hardware acceleration". I couldn't get any diagnosis on Linux to check if it's a problem on the graphic card or the motherboard, so I am turning to these forums to check if anyone had any similar problem.

Thank you.

More replies
Relevance 84.87%

I am having a problem with a friends Laptop, windows boots as normal and then after the loading screen everything just goes black with the cursor (arrow) on screen, I can move the cursor around but nothing else can be done.

Has anyone had this problem before and knows a possible solution for it?
Thanks for any help

Answer:Black screen on Satellite C660-2JD

>So are there possibilities to return to windows 7?
Yes. If you have created recovery disc use this disc for recovery image installation.

2 more replies
Relevance 84.87%

Hi guys,

I had this morning a problem with my toshibate c660, my screen was black and not reacting when turning on the computer.
However my computer still turned on and you could see the led light lighting on and hearing the computer starting.

Now I fixed the black screen by a tutorial, the tutorial goes like this:

'First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds.
Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.'

I did it 4 times because the first 3 times it didnt work, and too my surprise the 4th time worked.

Q: Can someone explain why this works?
I hold the start button when their was no battery in the computer and it wasnt plugged in. I just cant understand this works when the computer isnt under power.


Someone with insight care to explain?
I almost think voodoo is real :))

Answer:Re: Satellite C660 - black screen

It?s not easy to say why the issue appeared.

But as far as I know such ?black screen? problems can be related to memory issues as well as to power failure.

Anyway, it?s very important that the workaround described in your posting worked properly.

The same power issue happened to me some month ago? and the same workaround was helpful to get the notebook working again?.

1 more replies
Relevance 84.05%

I bought a VGA cable to connect my laptop to my TV in order to mirror what ever is on my laptop screen. My TV did not pick up anything when I checked the Sources.

I opened the "Action Centre" on my laptop and selected "Project". I changed the current setting of "Duplicate" to "Second Screen Only", this caused my laptop screen to go black when the VGA cable was connected. When I disconnected the VGA cable my laptop screen came back on. This frustrating because I want to change it back to "Duplicate" but it is impossible to navigate while the VGA cable is plugged in because of the black screen.

note that when i changed it to "second Screen Only" my TV still did not pick up my laptop.

any solution for this?

More replies
Relevance 84.05%

Hi everyone. Im new here and was wondering on, how do i get the screen back, as I've just changed the screen ribbon on toshiba c660 as my old ribbon had broken wires. Everything works and can hear the fan etc but no screen. I noticed though that if i shine a light on the screen i can see the background. Im not computer minded but need help. Thanks

Answer:toshiba satellite c660 black screen on xp

Hi mw_86 and welcome to TSG.

Have you tried an external Monitor ? I would do that first if possible and if it's display is good carry on below.

With those symptoms if that model has an Inverter I would try switching it with a known working one.
You should find some on Ebay. (I've had good luck even with used ones).

If it does have an Inverter it could be the backlight instead but that's usually much more difficult to replace.

If it's an LED model (ie no Inverter or Backlight) I would guess either the LEDs have failed or they aren't getting power from the motherboard.

1 more replies
Relevance 83.23%







Answer:Disk error and black screen on Satellite c660-21z


It looks like an problem with HDD.
Please check if the HDD is recognized in BIOS. Power up the unit and press F2.
Usually this should help to access the BIOS.
At the first BIOS page the HDD should be mentioned? is it?
If not then this means that HDD is dead and needs to be replaced?

By the way: you did not post the notebook model? but if it?s 3 weeks old, then you have to get in contact with an Toshiba service if the HDD would be faulty? you should get a new one free of charge because the warranty should be valid.

5 more replies
Relevance 83.23%

Hi can anyone please help

trying to upgrade the ram on my C660, presently has 3GB - spoke to Toshiba and they told me the type to get and said as im running 64bit windows I could go to 8GB - so bought the following

DDR3 1066MHz sodimm - x [email protected] --- from ( ?64 )

When I fitted it and switched back on the screen is just black.
Anybody got any ideas please as im in the middle of my assignments aaaaaahhhhhhhh!!!!!!

And any help would be really appreciated


Answer:Satellite C660 - black screen after memory upgrade


Sounds like not compatible or faulty module.
Can you boot the notebook properly using the old modules?
If yes, then the new memory should be replaced with another one.

I recommend Kingston modules? in my opinion they make good quality?

4 more replies
Relevance 83.23%

Hi everybody,

I have a Toshiba Satellite C660-10T Laptop and have recently purchased an additional 2GB RAM to upgrade my laptop to 4GB in total. The RAM stick is identical to the original 2GB ram that came installed in the laptop.

I have added the extra ram and when i turn on the laptop the screen remains black however the laptop fans can be heard etc. When i remove the added ram the com starts up fine and shows the windows login on screen. I have also tried both ram sticks on their own in slot 1 and they both work fine, its only when they are both in the connectors that i get the black screen.

Any help asap would be fantastic.



Answer:Satellite C660-10T - Black screen after adding extra RAM!

> When i remove the added ram the com starts up fine and shows the windows login on screen.

Its a problem with your additional RAM module.
Either its not fully compatible.
Recommend using two identical RAM modules from Kingston? such modules are great, tested and provide good quality.

14 more replies
Relevance 83.23%

Hi everybody.

I have a C660-22v.Everything was working fine.Then about an hour later, went to use the laptop again, switched it on, it powered up as normal with 2 clicks, then nothing. Just a black screen, not even lit up, then after 5-15 seconds, the fan speeds up for a second or 2 then the laptop switches off.

Tried it with the batteryout & just the charger pluged in, just the battery, holding the power button, all sorts of ways but it just switches off.

I`m thinking the hard drive has failed. Any help would be welcome as its out of warranty (around 16 months old).

Many thanks in advance,Neil.

Answer:Satellite C660 powers on, black screen and switches off

In my opinion it has nothing to do with hard drive. I presume there is some problem with power supply electronic. I have similar problem with my A300 and at the moment I don?t know what to do.
Repair is probably pretty expensive so I?m thinking to sell it on eBay as defective.

Problem is that we cannot do much about it. What to do? You can disassemble it, take a look inside and put it together again.

Either it works or not. I?m afraid your issue is for service and it should be checked by service guys.

2 more replies
Relevance 83.23%

First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.

1 more replies
Relevance 83.23%

Having purchased the Satellite C660/c660D less than a month ago.
I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

Pretty sure not blogger as tested in word too.
Any ideas as this is poor given the reviews and price..
HELP..dosnt do it every time but much of the time. Not happy!

This is a fault i wouldn't expect from this brand

Thanks for any help

Answer:Satellite C660/C660D - shift key causes the screen to go black


> I am disappointed to see the shift key (left) as well as the CTRL key causing the screen to go black intermittently when typing my blog...

What does this means exactly? Pressing SHIFT and CTRL button disable the display and you are not able to see anything on the monitor?
Is this right?

Did you check if this happens using an external USB keyboard too?
If not, I would assume that your keyboard malfunctions and needs to be replaced.

A friend of mine has had a issue with my keyboard. The cursor jumped around and some characters were displayed twice? this could be solved by BIOS update?I?m not sure if your notebook uses the latest BIOS but you could check this too.

1 more replies
Relevance 83.23%

So this morning after trying to power up my Toshiba Satellite C660/C660D I was met with a black screen.

The power lights both work and light up, the fans whirl when I power up but nothing ever comes up on the screen, I was wondering if anyone could help here?

It's less than 3 months old.

Answer:Satellite C660/C660D will not boot up (black screen)

To be honest I really don?t know how to help you.
Remove battery, leave notebook for a while and try to start notebook with AC power supply only. Try to do it several times with and without battery. If nothing helps there must be some hardware problem so I recommend you to contact Toshiba service and ask for help.

Warranty is valid so there is no reason to be worried about it.

10 more replies
Relevance 83.23%

Satalillite C660

I cannot boot onto windows 7.
I get a blank screen and curser not matter what, I have no recovery disc.

I have tried F8 and to repair, but again, it just goes to the blank screen.

Any ideas?

Answer:Re: Can't boot Satellite C660 - black screen and cursor


since when do you have the problem?
did you have any problems before?
Did you change anything in the system?

Do you can try to disconnect all removable devices to check if one of these components is causing the problem

7 more replies
Relevance 82.41%

My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the toshiba screen.

I am unable to access any menu's when using F2, F8 or F12, Im unsure what the issue is but any help would be gratefully appreciated.

Answer:Satellite C660/C6600 stays on a blank black screen


>My Satellite C660/C6600 is unable to load up and once it is turned on it goes directly to a blank black screen after the Toshiba screen.

Does this means that you can see the Toshiba Splash screen at the beginning at then the display becomes blank?
Can you see something on the external monitor? If you didn?t test this, please do that?

I don?t think that display is affected, since you can see the Toshiba splash screen?
Not sure about the GPU issue but I think if GPU would be affected, then the Toshiba splash screen would not be visible too. In your case it is?

Well, try also this workaround:
- Remove AC adaptor and battery
- Press power button 30 sec long
- Connect both parts and try to power up the unit.

You could also check if one of the memory modules might cause this?
In such case you need to remove one module and should test the notebook using one module in each slot?

1 more replies
Relevance 82.41%

When my laptop boots up, after it shows the press f2 or f12, and then starting windows, it goes on to a black screen with the cursor flashing.

The lights are on at the front, but there is no activity on the hard drive as the light is not flashing.

Help needed. Thank you.

Answer:Satellite Pro C660 - black screen and blinking cursor when it boots up

I think your HDD is dead.
You need to replace the HDD using an new one 2.5? SATA HDD.
Replace the HDD and install the OS again using Toshiba Recover Disk.
Hopefully you?ve created one in the past?

6 more replies
Relevance 81.59%

its 1 year 7 months old it starts goes to windows error recovery after choosing start windows normally it then goes to black screen and moveable cursor and is stuck their can anyone help me or is it time to get a new laptop?

Answer:laptop-satellite c660-120 starts up black screen and movable cursor

Hi and welcome to Seven Forums! Have you tried to start Windows into Safe Mode pressing F8 after BIOS messages?

2 more replies
Relevance 70.52%

Hey everyone.

I recently changed my HDD and did a fresh reinstall, as the previous one was damaged. What happens now is that every time I plug or unplug the power cable the display goes black for a second. There are no real negative consequences from this, I would just prefer if there was an option to make this not happen.

So, give out a shout anyone if you know how to deal with this.

Answer:Satellite C660-1J2 - Display goes black for a second


> I recently changed my HDD and did a fresh reinstall
Have you installed Windows from Toshiba recovery disk or normal Microsoft Windows disk?

For me it sounds like that you have forgotten to install the display driver. Also check the device manager for yellow exclamation marks or unknown devices.
Make sure that correct display driver is installed. You can download the newest version on official Toshiba website: > Support & Downloads > Download Drivers

Check this!!!

1 more replies
Relevance 68.06%


I was just wondering if the web camera on the Satellite C660/C660D is colour or black and white?
If its colour, how do I change it to colour?


Answer:Satellite C660/C660D - Webcam colour or black and white?


Of course it?s color cam.
It?s a common webcam? Do you have just black/white webcam picture?
In your case I recommend checking the webcam software options.
Start the Camera Assistant software and in the Properties you could find the option called ?Backlight Compensation?. Check this option.
Furthermore in the ?Image? tab you will find some controls like: brightness, gamma, hue, saturation and sharpness. Play around with these settings.

5 more replies
Relevance 64.37%

My C660 crashes - blue screen with the error message...." a clock interrupt was not received on a secondary processor within the allocated time interval". I have updated the bios and all othe major drivers and deleted recent software.

Any suggestions as to what might be going wrong?

Answer:Blue Screen on Satellite C660

>... and deleted recent software.
Somehow I feel you have tried to increase notebook?s performance sing some additional software.
On this virtual way it is not easy to say what the problem is. We don?t know what have you done last days but fact is that using ?factory settings? something like this will not happen.

Can you please tell us what have you done exactly?

3 more replies
Relevance 64.37%

Can I make my Laptop screen a touchable screen?
Because I have noticed something called Pen and Touch

Answer:Touch Screen on Satellite C660-1M0

You cannot change anything. Your notebook doesn?t have touchscreen and it is nt designed to have one.
Forget it.

2 more replies
Relevance 64.37%

This evening I bumped my computer screen as I rested it down (not too hard, but it slightly slipped from my grip).

The laptop appears to be functioning okay other than an issue with the screen. About 3 quarters of the screen is not working, it is just white background, with colourful streaks, and a large diagonal black line.

Is this likely to be simply a broken screen, that could be solved by replacing the screen itself? I am waiting to order a new screen but I don't want to spend the money if the problem is likely to be something else..

Also I've been told it's relatively easy to replace the screen yourself. I've done minor repairs on laptops/pc's in the past (new keyboard/track pad). I don't have warranty/insurance and can't afford a pro. Is it something I should be able to do myself?

Answer:Screen Broken - Satellite C660

>Is it something I should be able to do myself?
Generally speaking yes, you can do this on your own but without experience and maintenance manuals document it could be a bit problematic and risky. Many screws are hidden and many small parts have plastic holders that could be broken.

Of course it would be better to pay someone to do this on professional way without some risk. You must decide what should be done. If you want to do this on your own and there is some problem let us know.

2 more replies
Relevance 64.37%

Hi guys I wonder if anyone could help please.

I have a Toshiba Satellite Pro C660-2DR laptop which seems to be faulty (just out of warranty).
Everything worked fine until we came to switch it on one morning and found the screen remains off (black screen). There is no output through the VGA as I have tested it on an external monitor.

The CPU fan spins for a couple of seconds and then switches off.
There is no hard drive read/write sound either. The power LED remains lit. I have removed the hard drive to access the data on another system which worked fortunately

. I have also removed the RAM, battery and optical drive but there is still no output on the screen.

Does it sound like a faulty motherboard?
The laptop appears to be in excellent condition.

Is there anything else I can try please? I would be very grateful for any advice.


Answer:Satellite Pro C660 does not boot no screen

Yes, this sounds like faulty motherboard or an part of motherboard like RAM or CPU.
You said you have already removed the RAM but did you use an good tested RAM module?

Theoretically it could be just an RAM problem but in worst case you will need to replace the motherboard and I think this would be really expensive repair.

4 more replies
Relevance 64.37%

When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

Answer:Satellite C660 - screen issue


On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

2 more replies
Relevance 64.37%

Hi all,
I have a serious problem in my satellite C660-1EL, I bought it before two weeks, I received it free dos and I installed WIN 7 Ultimate.
The problem is when I updated the win 7 using auto. Update and during installation these updates the notebook suddenly shut down. When I turn it on again it gave me a blue screen with message "{color:#ff0000}irql_not_less_or_equal{color}" during booting.
I tried more time with safe mode but still give me blue screen before the win. booting.
I tried to install new system by using original WIN 7 CD, but before the setup extracting files the blue screen appear again.
I checked the RAM, HD, CD/DVD, in another laptop and it worked ok.
Also I tried to install WIN 7 by using USB flash boot and Win XP PRO from CD, but still the same blue screen appear before the setup copy the win. files.
Please help me, this laptop is brand new.
First the Toshiba Booting Screen disappear , but when I removed the RAM and installed again it appear and I entered the setup by pressing F2 and restore the bios to defaults, but still problem exist.
{color:#ff0000}Sorry for my language{color}.

Answer:Blue screen in Satellite C660-1EL

Hmmmmm...... strange. Try to remove one RAM module and check if the same will happen again.

This notebook is designed for Windows7 and there should not be any problem using original Microsoft Win7 installation disc.

4 more replies
Relevance 64.37%

Hi, I'm looking for a replacement screen for my Satellite C660-2EH and I'm having trouble finding one specific to the model. Could I buy the generic screen just labeled C660? Here's some I've found, for example:

Would appreciate any help anybody could give me on this, Thankyou!

Answer:Screen replacement on Satellite C660-2EH

In my opinion both links are OK and you cannot do anything wrong. As far as I know all C660 models use the same LCD display with follow specification:

Display Type - TFT Color LCD
Size (Diagonal) - 15.6"(HD)
Resolution - 1366 x 768
Aspect ratio - 16:9
Type of Lighting - Sidelight, LED

Only difference can be vendor or brightness on level 8.

When you order it be use it is HD LED display.

By the way: do you want to exchange it alone? I mean it is not so easy and if you don?t have experience with this stuff you should ask for help.

Be careful about it.

3 more replies
Relevance 63.96%


I have a problem with the display of my Toshiba C660 26X. Since the first time I used it, the gamma seems to be to high.

This is not a question of luminosity neither contrast. The display just looks "too bright" and I loose a lot of contrast in bright colors.

I tried to use the tool "calibrate colors" from Windows 7, but even if I choose de lowest level of gamma, the display stay too bright.

The only way I found to fix this, is to manually adjust the gamma in the nVidia control pannel. BUT : I have to do this each time I reboot the computer. (It seems that Windows wants to manage the display settings, even if I configure the nVidia Control pannel to be the only tool that manage gamma settings).

So here are my questions :

* How to fix this ?

* Is there any way to configure de screen directly at the hardware level (not through any kinds of softwares) to fix this problem ? I mean just like you can adjust a non-laptop screen by pushing on buttons.

* Does anybody know how to force Windows to let the nVidia control pannel fully control the display settings ?

By the way, I don't find your support usefull. I had to search a lot to find out how to contact anybody from your support. Now I have to write in another language than my mother tongue on an international forum and I hope that somebody will be able to help.

Will I receive an e-mail notification when an answer will be posted ? If not, please send also your an... Read more

Answer:Satellite C660 26x - screen problem (gamma)

Hello Jay

Satellite A200 is old notebook model and I can imagine that cooling fan and cooling grill is full of dust.
Before you change anything your notebook should be completely disassembled and cleaned up. I have done this several times in the past and i must say that my notebooks were much quieter than before. After doing this cooling system will work properly and notebook will be able to ?take a breath?.

I don?t know if you know someone who can help you with this. Please don?t spend your money for new parts. At first do professional notebook cleaning.

Please send some feedback.

2 more replies
Relevance 63.96%

My Notebook Toshiba Satellite C660-268 was installing updates, then it went on frozen for half an hour, I decided to force shutting down by pressing the power button.

I tried to power on, notebook could not wake up, I can hear the fan but screen is black, no post/splash screen (Bios screen), power led goes on for few seconds and then turn off. I tried to press all important function keys, but nothing could make my notebook boot or stay on. Please,

I need your help so as to make my notebook boot again

Answer:Satellite C660-268 not booting, no splash screen

I think that some hardware part died during the update installation.
From my point of few it was simply a bad luck that this mistake happened during the system update.

There is only one real solution: the troublemaker needs to be found and replaced.

Theoretically such issue could be caused by memory problems as well as motherboard malfunction. The RAM modules are not very expensive and in case the RAM would be faulty, the fix should not be a big problem.

But in case of motherboard malfunction, the notebook repair could be really costly affair.

What could be the next step?
I think if you have no big computer experience, you should ask some professionals for assistance and further help.

2 more replies
Relevance 63.96%


Please find the solution about my pc Satellite C660-1MO. I am suffering from blue screen desplaying while startup. Many times I am having this problem. While I am doing my job on it just it dump and restart with the blue screen. what happen to it. Is this a hardware problem or software or others?

Your kind attention will be heighly appriciable.


Answer:Blue screen display on my Satellite C660-1MO

Originally Posted by spkali123

Is this a hardware problem or software or others?

Without any precise information we cannot say for sure what the problem is. Can you send us the error code? This may help to find out what the problem is.

1 more replies
Relevance 63.96%

I shut down my Toshiba Satellite C660-22V laptop. I restarted it immediately but the screen was blank. The laptop was still making it's loading noises though.

Any ideas as to how to fix this?

Answer:Satellite C660 - Blank screen after restart

Have you noticed this for the first time now?
Any reaction if you press F2, F8 or F12 at start-up?

6 more replies
Relevance 63.96%

Hi good morning all my first time here hope to get some help.

i have a Toshiba Satellite C660-1j2 it was running Windows 10 and has been for some time great, then last night it turned its self of because I forgot to charge it charged it turned it on and now it won't do anything, it is blue screen saying that this is missing 0xc000007b.

it came with no software and I have no idea how to boot it up for recovery.

can anybody help or is it the bin.


More replies
Relevance 63.96%

I just purchased a brand new laptop yesterday and I've notice that there is a slight blue tint to the screen particularly noticeable with whites, I just wondered if this is something I should be concerned about or whether it's just how the screen is with these laptops? I compared it with my PC monitor and it's definitely there just slight.

Answer:Satellite C660-1J2 Blue tint on the screen

In my opinion you should contact your local dealer and check if the same happen on other models.
To be honest I don?t understand what do you mean exactly with this ?blue tint? but on my both notebooks screen is absolutely clear.

Maybe you should ask for replacement.

7 more replies
Relevance 63.96%

Hi, Please can someone help me??

My Satellite C660-2EV has developed a display problem where the screen has split into three equal sections or parts, with the middle section staying in the middle of the screen, but the left hand side is now on the right of the screen and the right hand side is now on the left.

Ive searched various forums and found nothing on the Toshiba site that comes close, but found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Can anyone plaese shed some light on this??

Answer:Satellite C660-2EV Screen has split into Three sections

> found that a lot of sites are saying that this could be a hardware fault either with the Graphics card or the ribbon that feeds the screen that runs through the hinges.

Does the same issue appears on the external screen/monitor ?
If Yes, this would mean that your graphic card chip (maybe motherboard) is the troublemaker.

4 more replies
Relevance 63.96%


I dropped my Toshiba Satellite C660 laptop and now half of the screen is showing lines all over in different colours. My question is, if I replace the screen with a new one will it solve the problem. I found a screen that I think will fit.

I am really gutted now but I will need to either replace the screen or buy a new laptop.

Please help.

Thanks a lot.


Message was edited: link has been removed - commercial

Answer:Strange Lines on Satellite C660 Screen

I?m pretty sure the display is defective but if possible you can connect external display or TV to your machine and check if the desktop will be shown properly on external device. If yes that is display definitely defective.

In case that there is some problem on external device too the reason can be graphic card functionality.

Anyway, after reading your posting I?m also thinking that display must be exchanged and I also think this will solve your problem.

2 more replies
Relevance 63.96%

It let's me log on then after a couple of seconds it turns to a white screen

Message has been edited: info has been added

Answer:Satellite C660-220 turns to a white screen

Do you really think that someone will be able to provide you some good tips and troubleshooting without any details about the notebook and the system?
How about a detailed issue description?

3 more replies
Relevance 63.14%

I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

2 more replies
Relevance 63.14%


I just brought a new Satellite Pro C660-2JR laptop and a few hours after getting it I noticed that it has a purple cast/tint on any grey tones and is especially noticable if a B&W image is views because it has tones of purple, white and black with no actual grey!

Its very visible on the default settings (which are especially overbright and contrasty even after I've turned the backlight down) and I've adjusted the brightness, contrast and gamma through the graphics driver as per test cards but despite what I do this damn cast will not go away.

The only way to sort of get rid of it is to up the green channel contrast but this affects other colours as well so it doesn't really solve the problem and the cast usually ends up either being a very light purple or green with no actual neutral grey.

This cast is visible in all lighting types and at all screen angles.

Before I send this back for a replacement or open a warrenty repair on the laptop, is there anything else anyone could suggest I do?

Answer:Re: Magenta/Purple Cast on Satellite Pro C660-2JR screen

It is not easy to discuss about such issue. We should see how it looks like.

In my opinion you should contact your local dealer, compare it with other notebooks from the same series and ask for replacement.

2 more replies
Relevance 63.14%

I'm a newbie here so my question may be obvious to some,,,,but not to me!

My Satellite C660-174 laptop (running Windows 7) has stopped opening correctly. Everything is normal up to the point that my password is typed in. Instead of opening up to my 'desktop' with its icons all down the side I get a page with a 'Toshiba Leading Innovation' banner across it and just four random icons down the side.

How can I restore my desktop screen and all the icons?

Help will be appreciated.

Answer:Desktop screen on my Satellite C660-174 will not open correctly

It is really not easy to understand what do you see exactly.
Can you please make a pic and send some link where we can see it?

I really don't understand what could be the problem but what you can try is to start your machine with F8 and enter advanced boot options. Choose the entry "Repair your Computer" and press "Enter". Go forward until you will enter System recovery options. Try to make system restore to earlier time. Maybe this will help you to fix described issue.

3 more replies
Relevance 62.73%


Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

8 more replies
Relevance 62.32%

hi all new here

well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)

i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try

i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill


Answer:Satellite C660-106 wont get past boot screen and shuts down

anyone any idea?

2 more replies
Relevance 62.32%

I recently bought a C660 from ebay as a non-working repair project, listed as having no output to the LED screen but working ok on an external monitor.

After stripping it down, I found that the 40 pin connector to the LED panel had 3 damaged pins on the left side, so assuming that was the issue, I got another cable and rebuilt it. However, still no output to the LED panel, but all working fine on an external monitor.

As I have a spare new panel in stock, the next move was to replace the LED panel - still no output, except to the external monitor.

I have checked the setting for the video output (Fn+F5) and it is no different on any setting.

I have seen a couple of threads on here where people are having issues with no video output after a BIOS update (however I do not know if this has been done or not in this case).

Does anyone have any ideas as to what else I could check for to see what the problem might be?

Any help greatly appreciated.

Answer:Satellite C660 - Blank screen - No output - External monitor OK

To be honest I don?t think it is BIOS related issue. If you can see desktop on external display open ?Toshiba Assist? > Optimize > HWSetup and check BIOS version. You can compare it with version offered on Toshiba support and download page.

Be honest what else can be defective, for me it sounds as problem on the mainboard.
What do you think?

2 more replies
Relevance 62.32%

I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.

It has restart Suddenly with blue screen (memory management).

Answer:Satellite C660 shows blue screen (memory managment)

> I have a C660-24f which is about 12 months old, and I have had problem with it since I got it.
Why do you wait so long time? You could contact Toshiba service anytime you want and ask for help or at least for good advice.

Have you tried to do anything about that?
Clean recovery installation maybe? Have you noticed this error when notebook runs with ?factory settings??

3 more replies
Relevance 62.32%

Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

3 more replies
Relevance 62.32%

I've been having a lot of trouble with trying to get my laptop to connect to the internet, when I was attempting to troubleshoot it, the blue screen appeared and it shut down, I didn't have enough time to read all of the information so I'm not really sure why it appeared. The laptop restarted and still couldn't connect to our wireless network, I tried numerous system restores which couldn't complete even though I tried it after I deactivated my AVG protection.

Eventually it connected and I was able to go on the internet for a short period of time with a very temperamental connection, it then disconnected again after about 15 minutes, I struggled to get it to connect again but when I eventually did the connection seemed fine and didn't drop.

I shut it down and when I turned it back on I had the same problem again, it wouldn't connect, the troubleshooter couldn't fix the problem, although a few times it identified the problem as a "problem with the wireless adapter". I tried everything I could think of, more system restores, re-installing the "network adapters" under the device manager, changing the power options to maximum for the wireless adapter and checking the the computer doesn't turn it off the save power, removing all wireless networks and then trying to reconnect to them. After about 2 hours I managed to get it to connect again after rebooting it in safe mode and the connection is fine now.

However I'm worried that I'm going to have this... Read more

Answer:Re: Satellite C660-1LD Blue screen whilst trying to connect to the internet


You should not worry about BSOD. I presume the reason was some software conflict.
Do you use original OS that you got with your notebook or your own OS installation?

Have you noticed this problem with WLAN only?
Can you use LAN?
Have you tried to test it with other router and other WLAN?

2 more replies
Relevance 62.32%

Hey I wonder if anyone can help me - the screen on my satellite C660, only about two months old, started flickering in green stripes a couple of days ago after I'd adjusted the screen forward a little. Nothing has got rid of it, and every time the screen is moved it flickers more strongly or turns into a solid green stripe.

I thought it might be a problem where the screen connects to the actual computer but I've looked around the hinges and there don't seem to be any loose wires. I haven't yet contacted Toshiba because I'm going to have to call their UK support number from France which will cost a bomb, just wondered if anybody here had any ideas first? Has it happened to anyone else?


Answer:Satellite C660 - right hand side of screen flickers green

In my opinion it is not so important if anyone else hat it or not and you should not waste your time waiting for some answers.

I don?t know where you have bought this notebook but each notebook bought in Europe has EMEA warranty so please call authorized Toshiba service provider in country where do you live now and ask for help. You have new notebook and if there is some hardware related issue let them repair this.

Addresses and phone numbers of all ASPs you can find on Toshiba support page under > Support & Downloads > Find an ASP.

Good luck.

2 more replies
Relevance 61.91%

I have a Satellite Pro with Windows 7.
Like Emma in a previous thread I am having trouble with the screen freezing and having to turn off to recover.

I think it could have something to do with Windows updates but can anyone offer any assistance.

Please! In plain English please because I am a silver surfer!


+Message was edited: notebook model number has been added+

Answer:Screen freezes - Need turn off Satellite C660 series to recover display

Hi Mariel

It would be interesting and useful to know what notebook model you have.
Secondly did you try to reinstall or update the display driver?

Please do that.

5 more replies
Relevance 59.45%

I just got a problem with my laptop. It seems like there is a loose connection between my screen and the light emitting diodes: Only got white stripes, a mirrored screen, a white screen or a flickering screen right now so i can't even move my mouse cause i don't see anything.
Some pictures: [1|] [2|] [3|] [4|] [5|]
Thanks in advance.

Answer:Satellite C660 - White stripes, mirrored screen, white screen

This hardware related issue should be checked and repaired by authorized service provider. Notebook must be disassembled and checked.

Is your notebook still under warranty?

4 more replies
Relevance 55.35%

I have tried every known cure I could find on the internet to fix this issue, apart from trying to reflow the dual graphics chips that are onboard this machine, which in my mind is a design fault by Toshiba as the heat sink only covers one of the two Graphics Chips on this model of the Toshiba L850D, and to me this seems totally wrong due to heat transferrence and multiple issues I have come across with the Graphics Chips overheating from other manufactureres, even though they have heatsinks covering their graphics chips.

I've researched the internet for well over a week and, so far, nobody has provided an answer to anyone who is/was or had this issue, which seems to relate to other models as well.

I found a thread from January 2014 detailing this exact issue, but there was no answer provided to correct.
I'm not sure if this is allowed, but the relevant thread to this exact issue is provided : -

The actual model I have here is the Toshiba Satellite L850D, being model number PSKGEA-003001 and motherboard specific number is H000052650 WKC-51 Revision 2.1 or 7054D2745F87.

These seem to be so hard to find (or maybe should be extinct) even on eBay, so am wondering if it is a Toshiba FU that they no longer use Dual Graphics chips without a heat sink over both?

Have found similar style boards on eBay, being a H000051780 WKC29 and H000050830 WKC32 but all others seem to be back to one onboard Graphics or what appears to be on onboard Processor???.

Tried start-... Read more

Answer:Satellite L850D: Black Screen - No Boot, No POST, No external screen

Just checking to see if anyone has any ideas on possible cause, fault or problem solving I haven't considered. I understand that I have only had 97 views since listing my question (novel) and details of action I have taken to date, but was hoping someone may have offered a suggestion, even whether or not either of the mentioned replacement boards will suit. Appreciate any feedback. Thank you. Daryl.

6 more replies
Relevance 55.35%

My laptop (Satellite A300) has recently a big problem after when i turn it on.
When I turn on my laptop, after big logo of Toshiba in red i should go to Windows but it just stop and i only see a black page and nothing happens after that, even if i wait for ages, that black page stays same.

I don't know what to do?

Answer:Satellite A300 doesn't boot - black screen afer Toshiba splash screen


What happens if you press F8 at the beginning?
Can you see the Advanced Boot Menu?
Are you able to access the BIOS?

4 more replies
Relevance 54.53%

I'm new to the forum and have quite a big problem. So any help is welcome and appreciated.

My Satellite Pro A200 goes black after the BIOS screen and a black screen with a blinking cursor. Also just before the screen goes black a bleep can be heard which shows windows is booting.
I can access the toshiba set-up screen but not the safety mode set-up.

Kind Regards

Answer:Re: Satellite Pro A200 - Screen goes black after BIOS screen


You wrote that you can access the BIOS but have you checked if the HDD is recognized properly? Maybe the computer cannot boot because HDD isn?t recognized so you should check this.

If the HDD is recognized I would try a recovery installation from Toshiba recovery disk. It seems that Windows isn?t able to start and if you reinstall the whole system it should help to get rid of this. Just go in boot menu and select CD/DVD drive as boot device.

Check this!!!

3 more replies
Relevance 53.3%

I've had a Satellite A10 for quite along time but now it doesn't seem to work. The screen is just black. When I connect the computer to a monitor I can see the screen as normal however straight as I take the connection out the screen just stays black.

I can see the screen a little bit but it is not useable.
Please someone help
Sorry if description of problem not very good


Answer:Black screen on Satellite A10


It?s definitely nothing wrong with the graphic card chip because you can see everything on the external monitor.

> I can see the screen a little bit but it is not useable.
Due to you statement I presume the FL-inverter malfunction. This is a small part which is placed behind the notebook display.

It seems the replacement is necessary to get rid this display problem.
Contact the Toshiba authorized service provider in your country and explain the technician the situation with your notebook.
I?m sure the guys will help!

Good luck

1 more replies
Relevance 53.3%


My screen stays black. I only see the mouse and it is moving but further nothing goes. Does anybody know what to do?

Awaiting you're answers


Answer:Black screen on Satellite C75-A-11J


Try this short workaround:
Disconenct the AC adpator and remove the battery.
Now press and hold the power button 30sec long.
Then connect the battery and AC adaptor and power up the unit.

Check the result.

Otherwise shut down the unit once again pressing and holding the power button 4sec long.
Then again power up the unit and press F12
Now you should see the advanced boot menu and here at the bottom of the unit you could choose the option HDD Recovery.
This option allows you to recover the notebook back to factory settings

1 more replies
Relevance 53.3%

After some months trouble with sudden switch-offs finally my Toshiba Satellite M40-185 got a black screen and it cannot do more. I have an external monitor but it also is black.
Should I try to get a new LCD inverter or let the Toshiba service get it and look at the motherboard?
Perhaps its completely dead?

Any help and suggestions welcome!

Answer:Black screen on Satellite M40-185

Hello Dimitris

If the result is the same on notebook?s display and external monitor there is probably serious hardware problem and just service can help. I presume that graphic card is the ?troublemaker? and I am afraid the mainboard must be exchanged.

Of course, I cannot say this for sure. Because of that let the technicians run diagnostic programs to see what is wrong with your notebook.

1 more replies
Relevance 53.3%


My Toshiba laptop, just out of the blue, shows black screen when I power it up. Now, it does not even turn on. It's less than one year old, what should I do?


More replies
Relevance 53.3%

A month ago I had a problem with screen, one day it was black screen and I could barely icons on desktop, so I replaced power inverter and everything was fine for a 2 weeks.
After that the same thing happend (black screen). If I connect the monitor it works.

Does anybody know what could be a problem, mother board or screen..


Answer:Satellite M40-JM8 - Black screen sometimes

Do you have the same problem with an external monitor?
Check this!

Furthermore you should check the Toshiba website for a display driver and BIOS update. > Support & Downloads > Download Drivers

5 more replies
Relevance 53.3%


I am not sure what is going on here but when the laptop is started the screen is black

the power ilight is on and i can hear the HDD starting but the screen is blank

any ideas

Answer:Satellite L30-101 - Screen is black


Can you see a picture on the external monitor?

If you can see a picture on the external monitor I think the FL inverter of the internal display is faulty and must be replaced.
If the screen on the external monitor is black too it seems to be a hardware malfunction of the graphic card and/or mainboard.

Check this!!
To repair your notebook you can go to the nearest authorized service provider. The technicians can repair it for you.


1 more replies
Relevance 53.3%

I have a P30-145, the screen is virtually black.
I can just about make out the windows logo and figure on a pier, but all else is black.

I think that it is the inverter board, but not sure if it could be the back light or something else entirely? how can I check?

The notebook is now out of guarantee so can't take back and, in any case, i see it as a challenge now!

Answer:Almost black screen on Satellite P30-145

I have had the same problem on my Tecra M1. The notebook is about 5 years old and I use it very intensively (almost 10 hours every day). The display was exchanged. Now is the display much brighter as before.

Maybe you should exchange display too. To be honest I didn?t even ask if the FL inverter also new is.

1 more replies
Relevance 53.3%

Hello, issue is as follows:

1. My machine [Satellite P50-C-18L] was displaying the Windows-10 desktop, the screen then went black. The machine was plugged in and charged.
2. I pressed keys on the keyboard and the power key to see if it would wake up. It did not.
3. I did a soft power reset by holding the power key until it switched off.
4. I pressed the power key. The white light around the power key comes on. The Cap Lock key and the Num Lock key both show green lights. All these lights are steady and not flashing. If I press the Cap Lock or Num Lock key the lights no not go out.
5. The computer does not boot, it stays on a black screen with these lights on. I have left it for an extended period with no change in state.
6. The above happens either plugged in or on battery. I've tried leaving the machine off for an extended period but when I try to power on I experience the same as step 5.

I can see from online searching that other Satellite models have had similar issues and they have been corrected by pressing a hard reset button. I can not see a hard reset hole on this model.

Please could I be given some advice quickly as I need this machine this weekend for work I am preparing for Monday morning. I have spent many years recommending Toshiba laptops and this is the first time I have ever had such a big problem. This is a showstopper for me, and I have only had this laptop for two weeks! I work as an IT and Telecommunications test consultant and am happy to reply... Read more

Answer:Satellite P50-C-18L - screen went black

Did you install extra Memory (RAM)? Maybe you need to re-seat the RAM.

If it still doesn't boot, send it to a Toshiba Service Center.

1 more replies
Relevance 53.3%

Hi my computer screen has gone black. Even when I turn it on and back on it comes on but I can't see anything on the screen, not even faintly.

What does this mean and what can I do?

Answer:Black screen but Satellite T is on

This means that one of the notebook?s parts is faulty.
You can connect an external monitor to the notebook in order to check if its internal display issue? if something would be visible on the 2nd monitor, then this means that the internal display is faulty and needs to be replaced? otherwise it can be an motherboard/graphic card fault or anything else. But in any case you need professional service help?

1 more replies
Relevance 53.3%

Anybody help pleae. Downloaded a sevice pack onto my satellite A60 and it did serious damage to a graphics driver......decided to recovery sysem completely...........Put recovery disk in........restarted, held the c button down and nothing starts up, but no display at all.....machine very quiet although!!!!!!

Answer:Screen black on my satellite A60

Yes, I had the same thing, but with my Sattelite P10 (The blue one), its still very new and I dont think the problem was with the battery etc. since when I charged it, straight after the orange charging light turned into green after a while, indicating its fully charged.

I was just playing an online game when all of a sudden the Laptop closed down instantly (It was on the charger ALL the time, but as I said the trouble is not there) Then I tried to re-open myh Laptop, everything was ok, except the screen, which was black ALL the time, there was no sound which indicated that the Laptop did not enter windows.

And as Raym0nd said, my Laptop was a bit unusually quiet too..

I hope I get professional help on this. Thank you.

P.S : I did realize this, when the Laptop shut down (I was playing an ONLINE game ) that the internet connection was not working anymore since it expired. Did that affect the Laptop, because when your not online and your playing the game, it closes instantly, the game that is.. But I had this situation many times before.. Why is it like this now.. ?

I need help ASAP.. Thank you all very much.

6 more replies
Relevance 52.89%


I've moved my notebook (satellite L10-232) to another room, it wasn't shutdown (just closed it). When I opened it there was nothing on the screen and the accu isn't empty (processor is still doing some things). Does anyone know how I can solve this problem?


Answer:Satellite L10-232: Black screen after the lid closing.

Easy ..
Powermanagement is the weakest and less stable functionality on any laptop. (especially with faulty batteries).
NEVER try to count on standby mode etc. It will work 999 time and the 1000 time it don't.
Now you ended with a hung laptop.
The ways to proceed :
1. the gentle way :
-push the power button ,and keep your finger on it for 10 seconds. (5 is enough ,10 to be sure)
-remove your battery
-plugin powercable
-push the powerbutton

2. the less gentle way :
-remove the power cable
-remove the battery
-wait for 24 hours
-insert the power cable
-push the power button

try to figure out hat is the key startup sequence in order to reset the BIOS at boot. (it should be described in your manual somewhere)

4. the hardest way : !!!! ONLY BY A PROFESSIONAL !!!!
The laptop has to be opened and all battery should be removed. All capacitors should be emptied (by letting laptop without any batteries for 72h) . Then power up
the laptop.

Please note that I cannot be held responsable for any damage or data loss by any circumstances.

1 more replies
Relevance 52.89%

Currently my Toshiba is acting a little odd. It boots and runs fine except there is no display on the LCD (I am currently using my TV as a monitor). The screen is on, but its black oddly adjusting the contrast (using Fn+F6 & F7) changes the shade of black slightly. The is no display in either Windows or DOS whilst booting.

Any help/suggestion would be appreciated, Many Thanks Chris.

Answer:Satellite P10-504 shows just a black screen


sounds a little stupid, but did you tried to unplug the tv from the machine and to check if encounter the same problem without the tv?
Otherwise I would suggest you bringing your machine to an local servicepartner for hardwarecheckup, because it can be that your screen is malfunctioning.

Try it and give some feedback. :)


4 more replies
Relevance 52.89%

I have a Toshiba Satellite l-300 running Vista of which the screen has gone almost completely black.
I can still see what's going on on the screen if I focus hard. really It's like the screen light has gone down to 2%.
I can still use it but only I have a cable plugged computer->tv, use the tv as an external monitor.
That works fine.
So, any ideas what it could be?

*I've been to screen settings and I've pressed the key with the bigger light bulb :)

Answer:Re: Satellite L300 - screen has gone black


I think the FL inverter is faulty.
The FL inverter controls the display backlight and this tiny part is hidden behind the display?s frame (near the keyboard).

So I guess this part needs to be replaced?
Would recommend contacting an technician to get this fixed.

2 more replies
Relevance 52.89%


Really need some help.

I?ve got Toshiba Satellite L300D laptop with Vista after installing an antivirus system the computer crashed and now it will not restart normally.
It will work in safe mode so I have removed the software I installed and ran a virus check with another antivirus and it removed some viruses but now the system will still not load normally.

I have tried the system restore but still nothing.
Has anyone got any ideas? I?m really pulling my hair out

Answer:Black screen on Satellite L300D

Just thought I would let you ll know incase your having the same issue I used the system restore to correct my problem.
When the laptop is first loading i.e on the Toshiba first screen I pressed F8 and then used the system repair tool and it automatically fixed the problem with my laptop and it is restored to a working state.

2 more replies
Relevance 52.89%

I've had my laptop for 7 months, I've had a lot of problems with it from the beginning.
It has always run slow and started disconnecting itself from the internet for no reason.

A few days ago it refused to connect to the Internet at all and now when I switch it on I just get a black screen.

No beeps or logos just a black screen. It powers up OK, and I've tried switching on while plugged in and with just the battery running.

It's still under warranty but I wonder if anyone has any suggestions. I'm really disappointed as my last Satellite was brilliant for years, had no problems.

Answer:Satellite C55-A-1N1 Black screen when switched on

Are you able to access the BIOS?
To access the BIOS press power button following by F2 button.

In case this isn?t possible try this:
Disconnect AC adaptor and remove battery.
Now press and hold power button 30sec long.
After that connect the AC adaptor and battery and press the power button once again to power up the notebook.

Is this possible? Feedback would be appreciated

1 more replies
Relevance 52.89%

problem started on wednesday. laptop runs fine until i try to play facebook flash based games then i get a blank screen. power lights are still on, no warning. have checked that graphics drivers are up to date. flash is also newest version.

running windows 7 sp1. AMD V120 processor 2.20 GHz. 3 gb ram. 64 bit OS

only recent change was a Definition Update for Windows Defender - KB915597 (Definition 1.151.1061.0)
Installation date: ?28/?05/?2013 07:24
Installation status: Successful

this update cannot be removed

used the laptop successfully all day with no problems until i tried to play a game.

the screen is completely black, it's not the back light. it's like a crash because even though the lights are on you can do nothing. numlock light stays on but pressing the key does nothing. ctrl alt del does nothing. pressing the power button doesn't turn it off, just causes it to restart back to black screen. to turn it off completely after it happens i have to unplug and remove battery for a few minutes. the first time it happened i was playing pyramid solitaire saga and yesterday i was playing candy crush, both flash based games but my flash player is up to date.

laptop was fine all day yesterday apart from after i updated my graphics card driver, i tested it on candy crush after the restart but no joy. if it was happening randomly i'd be thinking some other type of hardware failure but i'm thinking the graphics card is on it's way out. the g... Read more

Answer:Satellite C650 - black screen


7 more replies
Relevance 52.89%


I have problem with my screen, the screen now is black, and I cannot see anything.

Who is know what is a problem with my notebook?

Thank you.

Answer:Satellite A200-14D - screen is black and I cannot see anything


The most possible reason is a graphic card or display malfunction. Can you connect the external monitor? If it displays, the laptop display is out.

2 more replies
Relevance 52.89%


I have a Satellite P100 and the screen randomly goes black but the system keeps running. I've downloaded the latest drivers from toshiba support, set all the power options to maximum, run ccleaner and driver sweeper to remove old driver entries, re-seated the screen to mobo connection and nothing seems to work.

The screen occasionally goes black when using windows but ALWAYS goes black as soon as the gpu ramps up for example playing a video or benchmarking the graphics card.

Any help would be greatly appreciated.

Model: Toshiba Satellite P100 PSPA6A-02NO21
Cpu: Intel Core 2 Duo [email protected]
Gpu: Nvidia Quadro nvs 510m
Chipset: Intel i945PM
HDD: Fujitsu 148GB
Ram 2GB
OS Windows 7 Ultimate SP1

Answer:Satellite P100 - Screen goes black


> ALWAYS goes black as soon as the gpu ramps up for example playing a video or benchmarking the graphics card.
This would mean the graphic card is malfunctioning?

Theoretically it could be an overheating issue too. Higher temps can also cause a black screen. You should try everything that is possible so clean your notebook using compressed air spray to blow out the dust from cooling ventilators.

If it doesn?t help it seems to be a serious hardware malfunction but one point would be interesting: Have you noticed the same with preinstalled OS (Vista) from Toshiba?

2 more replies
Relevance 52.89%

No beeps on start up blue light showing and orange too. Just does not shift from black screen.

Luckily kept my old H.P old girl like me :)
so can at least get online to ask for check diagnose information (please in simple terms)

Many thanks

Answer:Black Screen on Satellite C50-A-19T running Win 8

It sounds like the notebook?s hardware is affected.
But maybe you should try a common workaround which could help breathe new life into the notebook.

First of all disconnect the AC adaptor and then remove the battery.
Then press and hold the power button? keep it pressed for about 30-40sec
Then connect the battery and the AC adaptor.
Now press the power button once again.

What happens now?
Could you provide some feedback?

1 more replies
Relevance 52.89%

the other day it was working fine turned it off then went to get back on later on and I turned it on the TOSHIBA welcome screen comes on then the next screen is black with the little white - in the upper left conner then there will be white flash then whole screen turns black nd nothing does anyone know what has happen??????????? And How to fix?

Answer:Toshiba satellite screen went black ?

It sounds like a disk error or start-up error - take it back if it's still on warranty because you probably need to reformat (delete everything) and reinstall Windows.

3 more replies
Relevance 52.89%

My satellite 1110 has been, for last few weeks losing the screen ( as if I have shut the lid) I then just press the little black button near the power lights and whatnot and it comes back into life. This is driving me nuts as it sometimes does it constantly.
Any ideas please

Answer:Screen 'going black' on my Satellite 1110


The notebook supports the modes standby and hibernation mode. If the settings are set to ?Standby after lid closing? the notebook goes to standby and the screen goes off.
Please check the power saver settings and the option lid closing.

4 more replies
Relevance 52.89%

My wife and i have had ours four weeks and getting same thing happening. Dont know why.
also battery only lasts an hour when using and 2 hrs when not in use.

Answer:Satellite A500 - screen goes black


Regarding the black screen issue;
You should visit the Toshiba driver page and should download and update the graphic card driver to the latest available version.

Regarding the battery working time;
This depends on the notebook usage and on the power management settings.
Please check this Toshiba HowTo how to change the power management options:


2 more replies
Relevance 52.89%

I got this laptop just over a week ago and yesterday when I powered up the screen didn't come on at all. It hasn't been dropped or damaged at all its hardly been used. I plugged it into my TV and it worked on there, I have also taken the battery out, held the power button for 60 seconds etc etc nothing happened.

Any ideas guys?

Answer:Satellite C50-B-15Z - Black Screen at start-up

Have you switched the desktop back to the notebook?s LCD before you have disconnected notebook from your TV?
Connect it again and try to start your machine, just to see if something will be shown on the TV again.

2 more replies
Relevance 52.89%


I have a Toshiba Satellite L500-19X and the screen keeps going black.

When you boot the computer it briefly flashes up the Start / Boot up screen properly before going black straight away. Occasionally, the picture will be displayed properly for 3 or 4 minutes before also going black.

If you hold / tilt the screen under a strong light you can see a ghost outline of what should be displayed and if you connect an external monitor the external monitor works fine and you can see a black ghost of what is on the external monitor on the laptop screen.

I have tried reinstalling the drivers but it has had no effect.

Do you think I need to replace the screen, invertor board or just reseat the screen connectors?

Many Thanks for your advice.


Answer:Re: Satellite L500-19X - the screen keeps going black


First of all to solve this issue, you would need to disassemble the notebook.
I don?t know exactly the step by step procedure for L500 series but such disassembling procedure isn?t very easy and you could damage other parts.

Back to the issue.
It looks like the graphic card is OK and the issue is related to the backlight.
The Satellite L500 was equipped with an common LCD (no backlight) and FL inverter board.
The FL inverter controls the display?s backlight level and I think in your case this part is faulty.
To solve this issue, it?s necessary to remove and to replace the FL inverter.

4 more replies
Relevance 52.89%

My son shut down his laptop correctly last night.
Went to switch it on today and all he has is a black screen. You can hear it starting up, appropriate lights are on the laptop but the screen remains black.
No curser or prompts.

Any suggestions as to whats wrong??
Is it worth trying the recovery disc?

Answer:Black screen on Satellite L40-156 while powering on

That?s strange?
But maybe I can help you.

In my case this workaround helped;
- remove battery, disconnect AC adaptor
- wait about ~ 30-60min and then connect both parts to the notebook
- try to power up

Hopefully the notebook will power up after this short procedure.

6 more replies
Relevance 52.89%

Suddenly I?ve woken up today and turned my Toshiba Satellite L850 laptop on to discover the screen has gone black, worked fine last night.
The laptop is immaculate and never gets moved, haven?t set any new BIOS updates or anything irregular, have tried removing the battery and holding down the power button for 30 sec and no success.

Interestingly I plugged a HDMI cable from my laptop to a external monitor and also just a black screen appears.

Any help would be much appreciated.

Answer:Re: Satellite L850 - screen has gone black

If I understand you right notebook starts ?normally? with HDD activity but display stays black all the time. Is this correct? Can you hear windows sound when OS is loaded?

Strange is that there is nothing on external display too. All you have done is right but I?m afraid you need some professional help with this. Is warranty still valid?

2 more replies
Relevance 52.89%

After 3-5 minutes of work the image blurred and became very bright.
I connected external fans and it became good.

In 2 days the screen isn't shone.
On the external monitor too isn't present.

I removed the videocard 3650, but another isn't present.
It has to work without the videocard? For me doesn't work.

Answer:Satellite A350D-201 black screen


The notebook will not boot up without the graphic card!
So probably your GPU is faulty since both monitors (external display and internal display) don?t show anything?

I think its time for a service technician and to replace the parts?
But this can be expensive so you should always consider the higher costs? maybe its better to purchase new notebook?.

3 more replies
Relevance 52.89%

The screen is very dim almost black. It was last used in battery mode and on plugging in to power only comes up black or v.dim. Brightness settings at highest, brightness function has no effect. Any suggestions please.

Answer:Black or dim screen Satellite 11000

Hi Dave,

when you press start and boot up the satellite you see the Toshiba logo! Is the screen there also very dim or only when the system starts windows?

Bye Bob

6 more replies
Relevance 52.89%

After pressing power button all I get is a black screen.
Previously when I pressed button it would take up to 10-15min to get to log in screen
No is just black I can hear fan working.

The same happens on power or battery.
Pressing F1 F2 or F8 does nothing.
Any help or advice please.


Answer:Satellite L50-A - Black screen at start-up

Which notebook model and OS do you use?
Disconnect AC power supply, remove batter and press power button for 20 seconds.
After few minutes connect AC power supply only and try to start your notebook again.
What happen when you do this?

3 more replies
Relevance 52.89%

Hi all

My Toshiba Satellite A210 screen had broken so I replaced it and RAM fitted, new screen worked for a few days now it is pure black with no sign of life.
I?ve taken out the battery and put it back in, and replaced the RAM but still no visual.

Answer:Black screen on Satellite A210

model no. is PASAFHE-00800PEN

2 more replies
Relevance 52.89%


I have a Toshiba laptop Satellite A210-14D models that display gone a black screen.
i tried to boot up the unit with one memory inserted into the slot and repeat this with two modules in each slot but nothing happens!

I clear cmos it, and after that pressed the "power" button for 30 sec but nothing and nothing and nothings...
I could not find the laptop's ROM BIOS , is it possible for you that put it bios here because Toshiba's website do not support previous models of the A300's.
And the other question is: is it possible that the graphics chip could be the problem?

Message was edited by: kiyan
for other reason

Answer:Satellite A210-14D go on a black screen

> I could not find the laptop's ROM BIOS , is it possible for you that put it bios here because Toshiba's website do not support previous models of the A300's.

The BIOS as well as the drivers for older notebook models can be found in Achieve area of the driver download page (in Product Type choose Archive).
But to be honest, I don?t think that something is wrong with the BIOS EPROM module.
First of all the notebook should power up and run properly even if the BIOS isn?t up to date. Additionally the EPROM module cannot be corrupt in case you did not try to flash this module using wrong or not compatible BIOS.

In my opinion the issue can be related to any part connected to the motherboard: possible troublemakers could be RAM, CPU, GPU as well as the motherboard.

I guess you will need some additional help from notebook technician in order to localize the hardware malfunction.

1 more replies
Relevance 52.89%


Yesterday afternoon I went to go on my laptop but the screen was just black, it seemed to still power up though because I could see the lights flashing like the battery, power & disk drive. I?ve tried taking the battery out and back in, holding the power button down for 30 secs+ but nothing seems to work. What else could I try? My laptop is a Toshiba Satellite L300D.

Thanks for any help :)

Answer:Black screen on Satellite L300D

It may be a problem with one of your memory modules , if u got two memory cards in your laptop try just using one at a time but if you only got one then you need to find another one to test with .

3 more replies
Relevance 52.89%


after about 30 minutes of being on, my laptop screen will go black, laptop stays on but nothing happens, I have to switch off and restart, but same happens again.

Hope someone can help



Answer:Satellite L500-1XM - Screen going black

Could it be possible that the notebook goes into hibernation (or sleep) mode after 30 min?

Did you check the windows power plan settings for display shutdown and the mentioned hibernation / sleep mode?

From my point of view there are no many reasons why the display should go off after 30min.
Either this is controlled and set in windows power options or there is some problem with the system.

3 more replies
Relevance 52.89%

Hi there,

When I connect S-Video cable to s-video out and link it to my tv with a scartconnector the colors on the screen ain't there. It is black/white. Does anyone know how to fix this?
I have a Satellite L10-193


Answer:Satellite L10-193: black/white screen on TV


As far as I know it?s a TV settings issue.
If you are using a SCART adapter, verify that the S-VIDEO signal from your television is in fact, internally connected to the SCART adapter on the television.
Furthermore some TV SCART connections are not S-Video compatible.
Should these suggestions not solve the issue, please check your TV user manual.


2 more replies
Relevance 52.89%

Model: Satellite L850 - 1UX
Part Number: PSKG8E - 08100KCE

Hi all,

I have the model above. It has happened to me that the screen suddenly went black, but there is still something "in the back". I can see the back of the screen (i.e. the desktop or the password initial screen) but totally black unless I look at it from a corner or with a lighter.

This problem has happened to me 4-5 times in the past <2 years and I am somewhat desperate because I cannot find any solution. The first time I took it to the service repair they told me that there was something with the automatic upgrades from the computer and I needed to cancel that option.

But the prpoblem persists, I have tried to plug in to an external screen, and it is still working.

I do not know what to do to solve it this time. Any advice?


Answer:Satellite L850 - Screen is black

....I have tried to plug in to an external screen, and it is still working.

If external monitor works properly, the GPU as well as the graphic card drivers should be OK and I think that the issue must be related to internal display panel malfunction.

In case the GPU or drivers would make some problems, the external monitor would not work too.

7 more replies
Relevance 52.89%


Since few days, my screen is completely black and I can use it only with a secondary display.

The notebook was verified by the local service suppliers and everything is OK (screen, cables, connectors).
I've got a sugestion to flash the Bios but the software downloaded from Toshiba Europe announced me that I have the latest version and the Bios will be not flashed. Any support will be apreciated.

Answer:Black screen on my Satellite A500-138


I?m wondering how an technician can say that your display is OK if the internal display is black?

It definitely not graphic card problem because in such case the external monitor should not work too.

Did you try the combination: Fn + F5?
This switches between external and internal monitor.

Can you see the Toshiba splash screen while booting up the unit?

3 more replies
Relevance 52.89%

I have a problem with my computer:

The computer can put in mode On, but it can't run the operating system, the TFT is in black. I can't start my computer.

What can I do?
Someone knows something else about this?


Answer:Black screen on my Satellite A100


What is about HDD activity? Can you please write more than one sentence?

Can you see Toshiba welcome screen?

6 more replies
Relevance 52.89%

Ive just brought a toshiba Satellite p200-143 a month ago i went to turn it on and it starts up but the monitor is black.
I assume its running ok but i cannot see anything to be shaw, mind you it does make normal starting up sounds but still with out a screen.
I know nothing please help me obe-1 your my only hope!
All the lights are on but nobodys home!, :S

Answer:Black screen with Satellite P200-143

Have you tried connecting it to a External Monitor

2 more replies
Relevance 52.89%

Owned this for over 6 months now but in the last month at random intervals of around a week the screen just goes black and none of the keys work.

I ahve to hold down the power button to put it off and then re-start it.
Any suggestions?

Answer:Re: Black Screen on Satellite P500

Is this issue related to some certain action?

I have Satellite P500 almost a year now and have never noticed such behaviour.

13 more replies
Relevance 52.89%

recently started to appear a black screen on a laptop Toshiba Satellite L300D is windows 7 and in the error log is written

CPLIB :: General - Invalid Parameter

Display is not active

what i must dooing to fix this problem?

Answer:Black screen on Satellite L300D

Does it happen when running specific software? Maybe the software has issues with Aero.

Try updating the BIOS, and reinstall the Display Driver available on the Toshiba Website.

2 more replies
Relevance 52.89%


After heating my computer Toshiba Satellite L555 - 11K truned off and since then nothing appears on my screen. The computer is starting normaly but the screeen stays black. I have conected an external screen and it works perfectly. When I do FN+F4 nothing happens.

When I go in the device manager, there is only the external screen appearing, the screnn of my laptop doesn't appear at all. It's not been detected at all.

Thank you for helping

Answer:Black screen on my Satellite L555

For some reason notebook?s LCD is not detected at all. On this virtual way nobody can say for sure what the problem is. It can be display contact or display itself and this must be checked.

Question is: how to do this? Best option is to contact nearest Toshiba service provider, explain the situation and let them fix this. Now it is your decision what to do. Or do you want to fix it alone?

7 more replies