Computer Support Forum

Satellite C660 - 1C7: BIOS upgrade issue

Question: Satellite C660 - 1C7: BIOS upgrade issue

Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before passing on an eventual upgrade.

Can somebody please help me?
Thank you in anticipation, and have a nice day!

Relevance 100%
Preferred Solution: Satellite C660 - 1C7: BIOS upgrade issue

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660 - 1C7: BIOS upgrade issue


Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

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Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.

Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

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Re: C660-1NR

I have lost the use of the function (FN) button.
I have recently upgraded the BIOS to the latest version about 2 weeks ago but did not notice anything wrong until I wanted to turn off the wireless mode last week.

Anybody know what has caused this?

Answer:Satellite C660-1NR - Lost use of FN buttons after Bios upgrade


Did you notice the problems with all FN buttons or only with the special combination FN + F8 which enables and disables the WLan?

Usually the Toshiba Flash Card Support Utility controls the FN buttons so you could try to restart this tool which you can find in All Programs ? Toshiba -> restart Flash Cards

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Help me please ...

After launching the upgrade of the bios on the win7 pc has shut down due to overheating ...

Now the computer will not start, black screen but lights and fan switched on

I have followed many posts to create a usb pen to recover the BIOS but I could not find the right procedure and I do not know if where to find the correct bios for my notebook

Can you give me a hand with a step by step guide?

Answer:Satellite C660-1GD - BIOS upgrade failed for overeating

When BIOS update is interrupted for some reason there is very complicated situation.
BIOS is screwed up and you cannot start your machine anymore.

In such case you need professional help by authorized Toshiba service provider. They can help you with this.

All I can do for you is to offer this link where you can read about similar BIOS issue. I hope this link can help you.

Good luck.

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I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?


Answer:BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:

The BIOS from Toshiba Australian page should work

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Whilst updating the BIOS the system froze at step 7 of replacing the BIOS code, needless to say the laptop will not boot as the BIOS is now corrupt.

I have the BIOS.BAK but need advice on how to restore the BIOS. I copied the BIOS.BAK to a usb stick and plugged this into the laptop and then powered on the system (I've tried holding down F, F2 and together). I can see that the usb stick flickers initially but clearly does not progress with the restore.

I hope someone might be able to advise how to use the BIOS.BAK file to restore the BIOS.

Answer:Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Unfortunately I cannot help you with this but check please this interesting thread -

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I have a Toshiba Satellite A100-768 from PSAA9 update bios S10V600,
I have no backlight on the screen apart from and I have the original bios .

voila now I see the page but there are over backlight except at the start.

help me please

Answer:Satellite A100-768 - backlight issue after BIOS upgrade

There is not much you can do except send the laptop to an ASP for a quote. The Inverter or screen may have a problem.

There is a list of ASP's on the Toshiba website.

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I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

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I have a strange problem with a Satellite C660-18C, and was wondering if anyone had any suggestions.

This is a friend's laptop that crashed a little while ago. He appears to have tried to reinstall an operating system, although not using the recovery media, which he never made when the notebook was new. He has not managed to do this, so asked me to take a look.

The hard disk is still the original Toshiba disk that shipped with the laptop, although it has been removed and replaced. This was done to do some basic testing on the hard disk, which showed no errors.

If you boot the laptop from a USB stick with a Windows 7 Pro installation image, you get as far as choosing a partition to install Windows on to. It shows "Disk 0 Unallocated Space 232.9GB"

However, it reports "Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu."

I have looked in the Bios and I can see no trace of the hard disk. For instance, if you look under "Boot", this list only shows, CD/DVD, FDD, LAN and USB.

It seems to make no difference whether the SATA mode is set to "AHCI" or "Compatibility"

Does anyone have any suggestions?


Answer:Satellite C660-18C HDD missing from BIOS

Usually good working HDD should be listed in BIOS (first BIOS page).
There you should see the HDD name and the size.

If first BIOS page does not provide any details about the HDD, then the HDD was not recognized by BIOS and in most cases this means that the HDD is faulty.

If you are 100% sure that this HDD isn?t faulty (for example it works in connection with another notebook), then an HDD controller malfunction could cause the problem?

But I guess it?s an HDD issue?

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I have a C660-2E1 which has locked me out with a BIOS password, can any one help with how you reset the Bios password ?

Any advice would be appreciated.
Thanks in advance.

Answer:Re: Satellite C660-2E1 - BIOS Lock out

Unfortunately you cannot reset BIOS password and it must be removed by authorized service provider. They can help you with this.

To contact them check please

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Hello I want to ask if there any way to update EC Embedded Controller
My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

In last time flashing bios the EC part not make to update...
i'm currency have BIOS 1.50 version
EC 1,40

Have some problems computer not runnig well, turbo boost technology not working properly my video driver stop working, wifi card slow my PC speed, Synaptec touchpad stop-start working randomly
I try evrything Recovery win 7 not help now im using win 8 with lthe last drivers
and its still the same.......

OR Toshiba will update bios version for this model soon?

Answer:BIOS update for Satellite C660-1TK


> My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

This is Toshiba European notebook model and the latest available BIOS can be downloaded from Toshiba EU driver page.

The latest BIOS for this series is currently the BIOS 1.50-win
So your BIOS is already up to date.

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Not displayed the first page (POST) at startup companies.
In the BIOS has changed something like "FAST POST CHECK == true"
In the upper left corner of the "_"
In response to pressing the ON at F2-F8 del does not respond (in the bios to get both?)
He opened the keyboard underneath the battery removed, the result got lost during a BIOS did not give signs of life.
Bios flashed to date, the zero on the ground.
OS starts OK
Help me!

Answer:Satellite C660 - Changed something in BIOS

Hi costy,

I?m a little bit confused about your posting. What does it mean exactly? You cannot enter the BIOS but Windows start properly, right?

Well, usually you can enter the BIOS if you press F2 key after you turned on the computer. So you have to press only one key to enter the BIOS and not both. Press F2 key several times until you see the BIOS setup.

Check this!!!

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I just bought a new Satellite C660 24 hours ago. I installed all of the updates and programs for the PC to run smoother, but i can't install the Bios 1.50. It gives me an error when I try to install it.
When i go to see the current bios version it say it's in 1.20.

How can this be fixed?


Answer:Satellite C660 - Can't install BIOS 1.50


Why you want to update the BIOS? Do you have any problems with your new C660 notebook?
I mean BIOS update is always a little bit risky so I would only do the update if it?s really necessary, otherwise BIOS update is no important and you can forget it.

Just have fun with your new notebook and enjoy it! :)

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I attempted to update the BIOS from 1.00 to 1.20 yesterday through WinPhlash64 and it froze halfway through the writing process.

I've read online that there is a crisis recovery mode and a Phoenix utility program that can help reflash the BIOS..but for different Satellite models (e.g. A350). I found the guide [here|].

Does anyone know if this will work and *why* Toshiba don't host the original 1.00 BIOS version on the product page for this particular model?

Any help will be greatly appreciated, thank you.

Answer:Satellite C660 - BIOS Corrupt


I can?t say much about Crisis recovery tool for BIOS because everytime I did a BIOS update it worked properly so I never had a problem.

What I can say is be careful with such tools: You could destroy the whole ROM module and I believe nobody has tested this tool on C660 from Toshiba.

Such BIOS recovery can only be done from an authorized service provider because they have special tools from Toshiba I think so in your case I would get in contact with the guys to clarify the problem and they can help you go get rid of this.

Good luck! :)

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but now I need to install a 32bit Windows for School, but I can't enter or reset the Bios.

I tried every button combination I can think of.
Is there any way to remove this feature again without taking it apart?
The existing Windows is not the Original one, so no toshiba software is installed.

Thanks for help.

Answer:Satellite C660-2C3: Cannot enter BIOS


Did you try pressing F2 button while powering up the notebook?
Press F2 several times in the row? if this will not help press firstly "INS" key and then F2 to enter the BIOS

Good luck

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We have Been having trouble with our battery so tried everything besides updating the BIOS.
The laptop hasn't had as n updated bios since 2012 anyway.

So went to Toshiba downloaded the right one. Got to programming block 17 then nothing the system stayed on. It was on for a while so had to pull the plug before she overheated.

So obviously tried firing it up again. Blank screen. LEDs fine. DVD drives spins fans working. And one beep where it detects ram. Tried various combination of keys to no avail. So called tosh support.

They quoted 187 if they have to reflash and 275 to replace motherboard.
Now not stating the obvious not paying that I'd rather buy a nee one Lil

Basically as anyone got ideas how to do it yourself before i surrender on her

Answer:Re: Satellite C660-119 - BIOS fail

I don?t think you will be able to fix it but check

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I have tried all the usual F2, Del and all othe F buttons including ESC, nothing works, i really need to get into my bios because my touchpad wont work.

Answer:Satellite C660-1U4 - can't get into BIOS settings

To be honest i don?t know what you want to do in BIOS.
If touchpad won?t work check if touchpad driver is installed properly and also be sure touchpad is not disabled. Use FN+F9 key combination to enable/disable touchpad.

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windows7 64 bit
anti virus f-secure from talktalk

downloaded BIOS_V200_WIN.EXE when got tempo alert today

clicked run as administrator
extracts files and brings up box
phoenix uefi winflash
analise old and new bios
winflash for uefi has stopped working
close program
event viewer shows

Faulting application name: winflash.exe, version:, time stamp: 0x4b0b90c3
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02774020
Faulting process id: 0x1474
Faulting application start time: 0x01cd68c5e0d498a8
Faulting application path: C:\Program Files (x86)\UEFI WinFlash\winflash.exe
Faulting module path: unknown
Report Id: 1f73efe4-d4b9-11e1-a41b-b870f4c55a8a


Fault bucket 2563155615, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: winflash.exe
P3: 4b0b90c3
P4: StackHash_e8ad
P6: 00000000
P7: 02774020
P8: c0000005
P9: 00000008

Attached files:
C:\Users\Ken\AppData\Local\Temp\WER2E9E.tmp.WERInt ernalMetadata.xml

and finally

Fault bucket 0, type 5
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: BIOS_V200_WIN.exe
P3: 7z Setup SFX
P4: 7-Zip
P5: Igor Pavlov
P6: 1
P7: 200

I am wondering if the f-secure anti virus is blocking the bios update

i do not want to remove it unless it is the culprit

Answer:Satellite pro c660-21d can not update BIOS

> I am wondering if the f-secure anti virus is blocking the bios update

Before running an BIOS update tool, you should close all running apps in the background and should disable firewalls and antivirus software too!

Furthermore the VAP (value added package) should be installed on your notebook.
The VAP is an Toshiba tool package which can be found on the Toshiba European driver page.

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today I found out that somehow I had clocked my processor to just 1.3ghz. I googled that I have to install toshiba value added package. After successful installation my processor started working normally (max 2.8ghz).

Unfortunately it has caused massive overheating of my notebook. While I was downloading bios update(and surfing normal websites) temperature went up to 83?C! I'm just not doing anything it's going really high..(btw. I'm using cooling pad).

I found out that if I update bios(current version 1.5) it might solve/help(maybe) this problem. I downloaded both 1.7, 2.0 versions.

Version 1.7:
when I run it, it just throw an error:

Phoenix WinPhlash64
Failed to retrieve system BIOS information.
BCPSYS block signature was not found.
Error code: -100

Couldn't find any solution for this..

Version 2.0
There is an error occured, please check below items.
BIOS version above 200. (I've got 1.5)
Battery capacity more than 10% (tested it with 8%)
AC is attached. (it wasn't attached)

Huh? I'm totally out. Computer is unworkable if I don't fix that overheating problem.(bios update)

Thanks for any help.

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I've been using my Satellite C660-1D7 for a year now, and recently I'm having a wireless connection problem with my laptop. I can find the network in my laptop, but it constantly loses connection. It's kinda annoying.

So I tried to update BIOS update, but every time, it showed up ' There is an error occured, please check below items. BIOS version above 200. battery capacity more than 10%. ac is attached.' Well, I've checked mine, and it's 'TOSHIBA 1.40, 2011/1/21'.

Can anyone please help me out?


Answer:Satellite C660-1D7 - Cannot run BIOS update

>... but it constantly loses connection. It's kinda annoying.
Have you this problem with battery power supply only or the problem is there when notebook is connected to AC power supply too?

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I have a Toshiba Satellite c660-268, when I boot it displays the following ..

Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This Product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and
US6, 327, 625
Realtek PCIe FE Family Controller Series v1.23 (07/28/10)
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

And when I access the BIOS, the HDD/SSD and ODD are not present.

please help me am stack..

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Hi all ...

I sat and would update the bios for my Toshiba Satellite C660-1TT (PSC1QE-01D006N5)

Sloopy as i was, i left the computer to get some coffee, *obviously one of my kids was there* and pressed some buttons. This resulted in the computer "froze" after a while i had to forced it to turn off.

Now the clock change back time and date every time I boot the computer and i can?t get wifi to work.
I tryed to reinstall the bios again but then get message that i already have the same or newer bios and installation terminated.

Someone who can tell if I can somehow trick the computer into thinking it is a newer version or mabye bring in the older again and then update?

Grateful for any help! Robert

(excuse my bad English)

Answer:Satellite C660-1TT - BIOS trouble


From my knowledge it?s not possible to downgrade the BIOS in windows mode because you will always get a notification that newer version is already installed.
From my knowledge the Toshiba ASP technician can downgrade the BIOS but only using the traditional (DOS) BIOS version.

But I would recommend testing this workaround.
Shut down the notebook. Remove the battery and disconnect the AC adaptor.
Now leave the notebook disconnected for a longer period of time? I think about 3-4 hours?
Then connect the battery and ac adaptor and access the BIOS pressing F2 while powering on the unit.
Here you should set the BIOS to default (F9) and save the changes.
Now boot the notebook and check how it would work.

Usually the date and time resets because the CMOS battery is empty. But I cannot imagine that this might be a problem here? however, you can charge the CMOS battery running the notebook on mains for 18-20 hours. During this period of time the notebook needs to be ON.

Check this

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Hi their.

I need to update the bios of my Satellite C660. I download the install pack versionn 2. But I get this messege: "Tere is an error occured. Please check below items. BIOS version above 200. Battery capacity more than 10%. AC is attached."
So my current version is 1.5, battery full, and AC plugged.
What's the problem?


Answer:BIOS update on Satellite C660


Can you please post full model name of your notebook? I just want to check which BIOS version is offered for download.

By the way: why do you want to update BIOS? Is there some serious problem with your machine?

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I have the same problem. Latest BIOS version for my notebook is 1.3 but on my is 1.4 installed?! Notebook is 10 days and I can?t work with it.

We have few C660 (PSC0LE) we bought tham on same day and they all have 1.3 and are working perfect. Only my is BIOS 1.4 version and it?s not good at all.

Please my question is how can I flash BIOS with 1.3?

Answer:Satellite C660 - How to downgrade the BIOS?


Why you have created an additional thread about BIOS? I mean this can be discussed in your other thread too.

Anyway: BIOS downgrade is not possible and can only be done from an authorized service provider in your country. On Toshiba website only the newest version is available so a downgrade is not possible.

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Hey guys,

Thanks a lot for taking a look at my post.
I have Satellite C660-108. I'm thinking of upgrading ram from 3 GB up to 8 GB.
I will be very grateful if someone could answer my questions before I make a purchase.

This is a Ram model. I'm thinking of buying.

Kingston HyperX Plug in and Play DDR3 1600MHz CL9 8GB SODIMM Memory Module

I wonder if it would fit to my laptop ?

Also I found this on C660-108

Type : Intel? Graphics Media Accelerator HD
memory amount : up to 1,273 MB shared memory with 3 GB system memory installed, and up to 1,696 MB with 4 GB system memory, (with pre-installed 64-bit operating system)
memory type : shared .

If I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?

Thank you so much.


Answer:RAM upgrade up to 8GB on Satellite C660-180

According to Toshiba notebook spec page, the 8GB RAM (2 x 4GB) are definitely possible.
Kingston is a good RAM manufacturer and provide good quality modules.

The RAM modules should support following sepcs:
DDR3 1066MHz (PC3-8500)

The CPU PENTIUM P6100 (2.00GHZ) supports an 1.066MHZ FSB and therefore the PC3-8500 should run at full speed 1066MHz

> f I upgrade ram up to 8 GB would it mean that my graphics system memory will be up to 3,392 MB as well ?
More RAM means a bigger part can be shared with the GPU but this is controlled by graphic card driver automatically.

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I just wonder to upgrade CPU on my laptop to get some perfomance.
I have done upgrade RAM to 8 gb and 64bit Win7.
Now processor is i3-370M (3M cache, 2.40 GHz).

I'm pretty sure I can upgrade to i3-390M Processor (3M Cache, 2.66 GHz), but it will be IMO pointless.
There is same Cache and just a bit faster clock of CPU:,49020

I need someone to aswer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?

Sorry for my poor english, but I think You'll get point of my case.
I'm not looking to play games but need more power for editing hd videos when I'm outside my home desktop

Tomasz Kowalski

Answer:CPU upgrade on Satellite Pro C660-219

>I need someone to answer for question: may I fit to this laptop any i5 or i7 without trouble with compability with motherboard?
You have to know that CPUs upgrades are not supported by any notebook manufacturer. This means that nobody can say if an CPU would be fully compatible and would not cause any troubles. Such upgrades are own risk.

You could read this Toshiba statement regarding upgrades.
[Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?|]

The point is that even the chipset which is part of the motherboard would support the new CPU, the BIOS could not be fully compatible and the combination of BIOS and new CPU could cause new troubles.

The unit seems to support the INTEL HM55 chipset and from my knowledge the Toshiba Satellite C660/C665/Pro C660 Series is based on a Dual Core/Quad Core Processor ( *Intel Arrandale* processors)

So if you want to search for a compatible CPU, you should check the CPUs belonging to the Intel Arrandale processors family.

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I have a Toshiba Satellite C660-1NP and i want to upgrade the ram on it is.
The right ram to get or do i have to get diffrent ram

Please answer my question

toshiba user

Answer:RAM upgrade on Satellite C660-1NP


According notebook specification this notebook can be upgraded up to 8GB. It is delivered with one single 4GB module inside so you can obtain one 4GB and put it in empty slot.

Compatible 4GB RAM has part number PA3918U-1M4G. Using this part number you can find right and compatible RAM module for memory upgrade.

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Hi lads, I just want to ask some experienced peep. What is maximum ram I can fit in my Satellite c660? As much I google around its says 8gb (1066 MHz). But I`m looking on DDR3 16gb 1600MHz. What do we think? 1-26
or play it safe and pick up

Message was edited by:

Another question : What is So-Dimm?

Message was edited by:

Answer:RAM upgrade for Satellite C660

> What is maximum ram I can fit in my Satellite c660?
Can you please post exact model number (C660-xxx)?

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I bought two 4GB PC3- 10600 1333MHz CL9 for my Satellite C660-1cl.I put them in and when windows trying to load laptop just shuts down.

Any suggestion?

Answer:RAM upgrade on Satellite C660-1CL

i presume there is compatibility problem. Many people have reported about similar issues. RAM must be upgraded with high quality and 100% compatible parts.
According notebook specification your notebook model can be upgraded up to 8GB and compatible 4GB modules have part number PA3677U-1M4G (DDR3-1066).

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I recently purchased a Satellite Pro C660 PSC0MA-01K00V from a online seller with all warranty covered. It came as a usual model would come like but with 6GB RAM. I thought it was a great buy so I bought it.

After it arrived, I looked at the specs on the website and it said the max is 4GB RAM. I dont know what happened. The memory in the machine is 1x 4GB Kingston 1x Samsung (original).

Could you tell me what it is and if I can probaly then even fit 8GB?

Answer:Satellite Pro C660 - Upgrade to 8GB RAM possible?

Hi foolman555,

Why you don?t believe the official specifications?

Satellite Pro C660 has Intel GL40 Express Chipset and this chipset is limited to 4GB RAM. That means your notebook supports only 4GB RAM and not more.

But usually 4GB is enough for the most applications and I don?t see a reason that an upgrade to 6GB would be so important ;)

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I want to upgrade the ram on my C660-2D7 from 4 to 8gb, does anyone know whether these modules will work in it as they're cheaper than the basic crucial ones? I'm aware they'll be clocked down to 1066mHz


Answer:RAM Upgrade on Satellite C660-2D7

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Has anyone noticed that the fan comes on more frequently and makes more noise now than in the previous BIOS (1.80)?

I thought I had got round the noisy fan issue by running on an extremely low power/performance setting but I'm sure it's got worse now.

Answer:Fan noise with BIOS update 1.90-WIN for Satellite C660

To avoid some misunderstandings you should follow the first post you have created about the same theme:

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A customer with a C660-117 got a message from Tempro saying update BIOS. He did what he was told but the update crashed at Block 8 and would go no further.

Laptop will not boot now. Is there a BIOS recovery tool or does it need to be returned to Toshiba to be fixed. Customer not happy as it was Tempro that told him to update BIOS.

Any help greatly appreciated.

Answer:Satellite C660-117 crashed on BIOS update


Usually the BIOS update procedure is safety.
But some before executing an BIOS update, all applications and software like antivirus software, firewalls which run in the background should be closed.

However, as far as I know the BIOS flash ROM needs to be flashed/repaired by using an crisis disk?

Check also this thread:

But if it would not be helpful, you will need to contact an Toshiba ASP in your country to get it fixed.

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I need Drivers & BIOS for "Toshiba Satellite C660-M203". Please locate me the download link, I am unable to find the model # in the download section.

Thank you!

Answer:Need Drivers & BIOS for Satellite C660-M203

It is really crazy. I cannot find right page either.
Where you have bought it?

Can you please post full part number?

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I have a Satellite C660, sub model PSC0LE.

The (CPU) fan constantly surges on and off every minute or so. It is loud, and extremely intrusive / annoying. This is occurs regardless of load / CPU temperature. I have seen references to this issue, and some people have suggested that a BIOS update fixes it.

I have updated my machine to the latest available version (1.40) but this has not fixed it.

I note that this submodel (PSC0LE) doesnt have a BIOS update as late as some of the other variants (there is a 1.8 version for some of the other C660 submodels) and I think the fan issue is resolved in that.

Does Toshiba have plans to fix this on the PSC0LE via a new BIOS, or is there any other way to stop this as it is really distracting.


Answer:Satellite C660 - Fan surging constantly- BIOS fix

Try please to reduce cooling fan speed changing advanced power options > Toshiba power saver > cooling method.

For normal usage I recommend you to use balanced power plan and set cooling method to lower level. It should reduce cooling fan activity.

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I have New Satellite C660-1TK (PSC1QE-01900GGE) In sunday i flashed with version 1,40 Without any problem
NOW i see that i have new version 1,50
Startting the bios flashing .exe
bios flashed done but the procces s not complete
after programing s done the Lap top freeze with big noise from the fan....
i needet to remove the battary and now

the version of the buios is 1.50 but EC version is 1.40 still the old becose the flashing is t not complete with i try to reflashed but show s me you are with the last et version of bios>!

Message was edited by: fensms

Message was edited by: fensms

Answer:Satellite C660-1TK - BIOS Update Go Wrong

To be honest you can be happy that your notebook works because many people have had bad luck after not successful BIOS update.

In my opinion you should not ?play? with BIOS updates. At the end you will damage BIOS update and your notebook will not start at all. Maybe you should contact Toshiba service provider and clarify this. Ask for help. They should do it for you. If something goes wrong it will not be your fault.

Be careful with this. It is just my opinion and advice for you. Don?t change well running system.

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I cant access my laptop Bios Setup - when I pres F2 , F11 or F12

*Satellite C660-24F PSC1NE*

It only statup Windows I cant access BIOS startup menu. I searched for BIOS updat for my model Satalite C660-24F - PSC1NE - and I didnt find on this web.

Can anyone help me please?

Answer:Can't access BIOS Setup on my Satellite C660-24F

Have you changed any settings in BIOS?
Have you maybe enabled fast boot option?

Please be sure you make regular shut down. Test also F8 option.

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Hey everyone,

I use my Satellite C660 Notebook for some music production and I try to get my extern Presonus Audio Interface working. All is well so far except some occasional cracking noises in the AudioInterface. After fixing some things in Windows 7 that were recommended by tech support from Presonus these noises were still there.
So Tech support then gave me the following advice:

+"There are some power options that can be tweaked in your BIOS that may be causing the noise you are experiencing.+

+CPU Settings Section - Intel SpeedStep set to normal.+
+CPU Settings Section - Turbo Mode set to normal not turbo mode.+
+CPU Settings Section (if applicable) - Processor Operation Mode will have 3 settings, Normal, Fast, Extreme (??). Set it to 'Normal'+

+Power Settings: - C1E Support+
+Power Settings: - C3E Support (if it's there)+

+Save BIOS and restart.+

+Typically overclocking CPU's like the iSeries can cause the CPU power to fluctuate causing issues with noise on your audio devices, it is a new find and we are writing a FAQ that will be available on our knowledge base that will have a detailed description on the reasons why this occurs on over clocking CPU's.+

+Make sure any overclocking settings have been set to normal."+

*So for the first Time I entered BIOS only to find that none of these settings can be made on this Toshiba Satellite c660.*

Or can they somehow still be made? Are there tools, programs,...?

I hope someone can hel... Read more

Answer:Missing BIOS Settings Satellite C660


If the settings are not available in BIOS, you will not be able to change it or to appear it within the BIOS.

Mostly the Phoenix BIOS would be used by different manufacturers but the BIOS is always modified by manufacturers and configured for each notebook series.
Therefore particular settings are not always available in each BIOS.

I read in the presonus forum about crackling sound using dual core CPUs.
One guy could solve this using another USB port.

So maybe you should test all available USB ports.

Another option could be the usage of external USB hub connected to external power source?now quite sure if this would help to get rid of such noises but its worth a test.

Last but not least you could test this with connected and disconnected AC adapter

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Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates. But i still want original BIOS file V1.00.

Answer:Satellite C660-168 - Where to get original BIOS file?

> Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates

If you couldn't find ot on the toshiba driver age

it means no update available

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I had trouble with flashing my bios on toshiba c660-1cj yesterday.

I have downloaded newest bios program and have followed all steps to correctly do flash...
When asked to restart, i have restarted laptop and now i am stuck on black screen and 5-6 seconds of working fan..

What may have been cause to this problem?

1b165571k is serial no. is bios link is the link to steps i followed.

can i get any help on this please?

Answer:Satellite C660-1CJ BIOS flash error

> What may have been cause to this problem?

Some background processes which could not be closed properly?
Some installed software like Antivirus, cleaners, etc?
Hardware problems???
Its simply not possible to say why an update did not function?

>can i get any help on this please?
As far as I know the ROM module should be flashed again using an crisis disk.
This can be done by an Toshiba service agents.

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hi all
HELP ME to reset bios password laptop satilite c660

Answer:Satellite C660 need help to reset bios password


Is the BIOS password known to you?

In such case ONLY the Toshiba ASP (authorized service provider) can reset the BIOS password.

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Good Morning,

I have forgotten my BIOS password on Toshiba Satellite Pro C660, could you please help me as I have lots of work inside that I am working on.

if any further details required please let me know I am ready to provide them.

thank you very much

Answer:Satellite Pro C660 - Forgotten BIOS password

BIOS password can be removed only by an Toshiba authorized service partner.
If you don?t know the password, you need the help from ASP in your country.

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I downloaded bios-20120613151531 and extraected in a folder with same name.
But there I do NOT see the list as shown in the instructions but I see only "BIOS_V200_WIN.exe"
Double clicking that gives:
Installing UEFI WinFlash 0.02 - This program will be closed

What should I do?

Answer:Satellite C660 BIOS update does not work

>But I see only "BIOS_V200_WIN.exe"

This is also a zipped package?
You should unzip the BIOS_V200_WIN.exe by clicking right and choosing extract here.
Now you should get other files.

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after updata bios my satelite c660 not starting and recive un message bip ,one long bip and 2 short bip
the screen is black
how i reinstal the bios in this condition
thanks for answer

Answer:Satellite C660 - BIOS updata failed

I’m afraid that BIOS is screwed up now. I don't know which BIOS and how you have installed but something goes wrong.

I don't know what you can do now but check please this thread -

Following instructions there, maybe you will be able to fix the BIOS.

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Hi there,

Trying to update one of my employees laptops with bios 1.50 (C660) and it is displaying an error message displaying 3 possible causes. Ac adapter not plugged in (it is) battery is less than 10% (it isnt) and BIOS is more up to date than version 1.50. When I tried the update the laptop was currently running 1.00. So I updated the bios to 1.30 with no problems but when trying to update to 1.50 it still displays the error.

Any ideas? Need to get the bios installed as it seems to fix the typing issues that the laptop has been suffering from.


Answer:Satellite Pro C660 - BIOS update error

Hi buddy,

What operating system is installed at the moment?

For BIOS update it?s necessary that Value Added Package is installed and you run the update as Administrator. Make also sure that battery is fully charged.

What is the model number of C660?

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Can anyone advise if it is possible to upgrade the cpu on this model.

Answer:Is it possible to upgrade CPU on Satellite C660 64bit


Maybe this could help you:
+Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?+

So officially its not supported by Toshiba but if the chipset and socket of the motherboard would support the new CPU then you would have good chances to get the new CPU running on this unit.

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Hey guys,

I currently own a Satellite C660-28R. When I originally got it, it was pre-loaded with Win7 Home Edition on it. I upgraded to Win8.1 Pro, and subsequently Win10 Pro when that became available.

When I first got the laptop, both the built-in mic and webcam were working. But since updating, I have found it doesn't work. It wasn't too much of a big deal before, but I now have family living abroad and would like to Skype them.

I have gone through all possible options to get this to work;
-I've gone into Device Manager, and checked to see if the drivers were up-to-date (which they were)
-There's no option to roll back the driver to an earlier one.
-I've used several 3rd party applications to try and find a newer driver.
-I've un-installed, and re-installed the drivers.
-I've gone into the BIOS menu on boot-up, and Webcam is enabled.

When I open Skype, the blue LED comes on beside the cam, but no video will show and no sound is picked up.

I have the Toshiba Webcam Application installed, and again, no audio or visual is picked up, although the blue LED is lit.

Please, help me!

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Can I buy and change processor on my laptop? I have i3 and would be interested in getting better one.

Thank you.

Answer:Processor upgrade on Satellite C660


Generally speaking CPU upgrade is not possible. More about that you can read on follow Toshiba document

I also think that such upgrade on newest notebook models is risky and unprofitable. You have new notebook with valid warranty. After upgrade it will be cancelled. You also don?t know how it will works due to hardware construction and cooling system.

At least for that money that you must put into upgrade you could buy other notebook with more powerful CPU and hardware in general.
Sorry but for me this makes no sense at all.

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I have a Satellite C660-124 64bit with Windows 7.

I tried to expand the RAM from 4 Gb (2x2Gb) to 8 Gb (4x2Gb) but the notebook remains locked to the screen "Starting Windows" (I even already updated the BIOS and also if I tried with a new installation the problem is the same).

The RAM is Kingston 4GB PC3L-12800 CL11 204 Pin SODIMM
Link: []


Answer:Satellite C660 - Problem with upgrade from 4 Gb to 8 Gb

Well, its definitely possible to upgrade the RAM up to 8GB RAM.
Your case looks like a new RAM isn?t fully compatible or the module could be faulty.

Toshiba says that the DDR3 RAM (1,066 MHz) 4GB RAM PA3677U-1M4G module should be fully compatible.

The module PA3677U-1M4G should be the same like the module from Kingston KTT1066D3/4G
You need definitely an 1066Mhz PC3-8500 204 pin DDR3 SODIMM module.

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Decided to upgrade my dud lappy to 4gb and bought 2 x Legend 2gb L256483J-16 chip (2 x 2gb DDR3-1333) and she wont get past bios.

Put the dirty old standard 2gb Samsung PC3-10600S-09-10-222 back in and works fine. Then put 1 Legend 2gb in and it works and reads 4gb memory.

Why won't it work with the 2 Legend sticks ???

Answer:Satellite C660/03C does not boot up after RAM upgrade

>Why won't it work with the 2 Legend sticks ???
I?m afraid there is some compatibility problem. To avoid such issues use recommended, compatible and tested memory modules.

My advice for you is usage of Kingston modules. The right one you can find HERE .

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I have a Toshiba Satellite C660-2KW.
I would like to know if it's possible to make the upgrade for the Windows 10.

If not, when will be possible to do that?

In case of not be possible to upgrade, what are the "problems"/risks in upgrade for the Windows 10?

Thank you so much.


Answer:Satellite C660-2KW - Upgrade to Windows 10??

You have pretty old notebook model and it will not be supported for Win10.
I presume you have created recovery back-up (recovery media) so you can test your notebook and install Win10 to see how it works.
I don’t know if you can have some big problems but what can happen is that sound will not work properly.

I have older non Toshiba notebook and Win10 was installed successfully. Everything works pretty well except sound.

Test it. Play a bit with it. If you will not be happy with it you can go back to original OS anytime you want.

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Hey there, I was wondering if it is possible to upgrade the graphic card, sound card and processor on this laptop? Please tell me need to know

Answer:Satellite Pro C660-2JE - hardware upgrade

Mobile units are no build like desktops and such upgrade is not possible. Hardware upgrade on notebooks is very limited and can be done with RAM and HDD.

If you need machine with more performance either upgrade RAM to maximum and change HDD to much faster SSD or you must buy new notebook.

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Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue


Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

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i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.

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Hi there,

I have purchased a Satellite C660-17J and occasionally when I turn it on (holding the power button for 2 or three seconds and then releasing) - it doesn't seem to power on properly eg - fan starts - power light comes on - but not screen. If I hold the power button again it goes off. Then if I try again it will come on but the date and time resets itself to 2008.

Any ideas or will I have to send it back to Amazon as faulty? (could do without doing that!).

Answer:Satellite C660-17J - Power on issue

Hi ebarnyard,

When you connect an external screen, can you see something on it or is it still black as internal screen?

> Then if I try again it will come on but the date and time resets itself to 2008.
Do you mean the time of Windows or BIOS?

Generally speaking I must say this is no normal behavior and in my opinion it?s something wrong with hardware itself. So I would contact an authorized service provider in your country and ask the guys to check your notebook what?s wrong with it because hardware repair is for free due warranty time ;)

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Hey Guys,

I've been having an on and off issue with my touchpad for at least a couple of months now. I've tried doing the function +F9 thing with little effect. I also re-downloaded the synaptics driver which seems to make it work for a little while but then it started working only sporadically.

Currently my touchpad works some of the time, if it fails at first pressing Ctrl Alt Del and then Esc seems to make it work for a little while longer but after that it simply stops working. I'm a student and not having a fully functioning laptop is often a great hindrance so any help would be great.



Answer:Satellite Pro C660 - on and off issue with the Touchpad


My first question is: when did you notice this touchpad issue.

I mean, the Sat Pro C660 is an older notebook and if this issue did not appear from first day of purchase, then something has affected the touchpad functionality in the past.

The question is: is there something wrong with software or maybe touchpad module.
I think this can be answered only settings the notebook back to factory state.
If you recover the notebook using Toshiba recover disk, you will get exactly the same state like at the first day of purchase.

If touchpad would still not work properly, well then there is some hardware problem

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Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?


Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

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I am having an issue with the keyboard on my Satellite c660 laptop, part number: PSC1LE.
The best way I can describe it is as a stuttering problem because it comes and go's (fine for a few hours, then not for a short while).

The problem is that for reasons unknown to me I keep encountering a problem where the A, N and Enter keys do not work when pressed. Occasionally pressing the key repeatedly (they aren't jammed) just makes the letter come out, but I can't keep pressing the key five or six times to get one letter. Just to mention, I have not spilled anything on the keyboard.

I have done full anti-virus and spyware scans but have found no issues.
I have this evening done all of the windows updates available to me, however it doesn't seem to have done the trick.

After restarting the device following the updates all worked well for about 15 minutes, until the same three keys stopped working again. On this occasion it lasted only for a couple of minutes, and now I am writing this with the same keyboard.

Note: I am not using the original keyboard. I changed the board due to minor material damage but had it done privately.
However this was done the better part of a year ago and has worked perfectly since being installed, until this new issue occurred in the last few weeks.

If anyone has any further recommendations or suggestions as to what may be the cause or any solutions then please share them.

Answer:Satellite C660 - Keyboard issue

I think you would understand that nobody is able to say why your keyboard malfunctions.
Only if the notebook hardware has been checked/scanned, it would be possible to say what?s wrong here?
But generally speaking there is a good workaround to diagnose the problem.

You could connect the external USB keyboard to the notebook and could check if the same problems with the mentioned buttons will occur.

In case the external USB keyboard would work properly, I think that your internal keyboard is the troublemaker? in such case you would need to replace the keyboard once again.

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When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

Answer:Satellite C660 - screen issue


On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

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Hi I have just recently been provided a Satellite C660 for my further education, though I do believe in my haste to get it set up how I like to set up my computers I might of turned off the hot-keys now reading about on this forum I have found that to make them work again I will need to allow TOSHIBA Button Support to run at start up, but no matter how hard i try to find it on msconfig it no longer seems to be there, any one have any ideas about where I could find it on the C drive?

Though one of the strangest things I have noticed about this problem is that the volume hot-keys still work perfectly its just the rest of them.


Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

Message was edited by: Sneblot

Answer:Satellite C660 Hot-keys issue

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

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i have this notebook just about 2 months, so the solution of this problem cant be that my notebook is old and inside is dust..
if am i just surfing on internet, temperature of notebook is about 40-60 degress, but if am i gaming it goes quickly up (65-75)
- maybe after 2 hours gaming temperature goes up and i must quit game.
If temperature is about 75 degress, computer started to be noisy and i think it goes down..

What i have to do?

Answer:Re: Satellite C660-11W - overheating issue

After reading your posting I don?t know what the problem is. The temperature you mentioned in your posting is not on critical level so I think there is no reason for panic.

When you want to play the game, close all useless applications, switch to high performance power plan and be sure notebook is placed properly on the desk. Cooling fans should not be blocked and notebook must be able to ?take a breath?.

Until there is no ?unexpected switch off? there is no reason for panic.

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Hi All

Have Satellite C660 with keyboard lag issue tried to update Bios but after downloading Bios from Toshiba web site and running the intaller a message says the Bios already installed is a newer version and the install with now cancel.

Can anyone help?


Answer:Satellite C660 - Keyboard lag and BIOS update will not install

Can you please tell us which C660 model do you have exactly (C660-xxx) and which BIOS version is installed?
Please check it in BIOS settings.

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Where I can get detail description about new changes of bios update dated 14/02/12, version 1.50-WIN for Satellite C660 PSC1NE ?

Answer:Satellite C660 - Where I can get detail description about BIOS update?


Unfortunately such info is not available for EMEA notebooks. On Toshiba US sometimes I found such info but at the moment there is no similar notebook with this BIOS update version.

Anyway, if everything is K with your notebook don?t change anything.

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My sister asked me to update her laptop (Toshiba Satellite Pro C660-16N; Part number PSC0ME-01S00SEN) from Windows 7 Home Premium (64-bit) to Windows 8 (64-bit).
So I did.

Then I went to Toshiba's UK website to check if there were any drivers I needed to install for Windows 8. The only one was a BIOS update (to BIOS v1.70). I have no idea what the previous BIOS version number was.

So I run the update application within Windows 8. Phoenix Technologies WinPhlash starts and then halfway through the update, the whole thing freezes.

The trackpad wouldn't move the cursor or anything. I had no option but to unplug the laptop from the wall and remove the battery. The laptop is not under warranty.

Of course, now it won't turn on. It beeps once when I press the power button, but the system doesn't turn on. A couple of minutes later, it sounds one long beep then two short beeps. It then keeps repeating this "one long beep, two short beeps" sequence every couple of minutes.

I have Googled and read website after blog after forum post, but nothing works. The links to the software suggested on these websites/blogs/forums are usually dead, so I cannot try what they suggest.

The most common solution is the Phoenix Crisis Recovery Tool. I have managed to download v1.0.0.4 which is supposed to enable me to make a bootable USB key. The version of this tool that I have downloaded is meant to be for a Lenovo ThinkPad X200. I have the correct BIOS.rom for the Satelli... Read more

Answer:Satellite Pro C660 bricked by BIOS update that failed

Take a look into this thread:

Maybe the last comment from user *gansell1980* could help you.
Otherwise you need help from Toshiba authorized service provider in case to reflash the BIOS ROM module.

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First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.

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Hello everybody;


My problem is now my laptop is dead : black screen with short bip (tnx to toshiba download support how show that the operation is easy)
I used Toshiba flash bios tool "phoenix flash 64", following the exact setup and at level 17 of 34 maybe he just frooz and nothing change for infinity time so i remove the battery with the sad knowledge that is maybe the end .

For the moment i don't wat to do, specially that i don't have a usb external floopy disk!!

is there any other solution withe usb flash memory?

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One of my customers was caught by a telephone scammer and the result is the laptop now has a power on password.

On this model how do you reset the BIOS?


Answer:Satellite C660-2ED1 - Bios password reset

Hello Jim

BIOS password is very important security feature so BIOS removal technique cannot be theme for public discussion.
Such information cannot be shared on public forums. I hope you understand what I mean.

As far as I know Toshiba uses several different techniques how to remove BIOS password and I depends on notebook model.
If BIOS password must be removed it can be done by Toshiba service provider. Contact nearest Toshiba ASP in your country, explain the situation and they will help you with this problem.

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I bought Satellite c660-13r 11.05.2011

After Install, and setup Internet conection, ther was message on Bulletin Board, NEW BIOS so I update the laptop bios with TOSHIBA BULLETIN BOARD. I updated the bios to 1.30 with no problems,

1. POST takes 30sec,
2. booting windows is slow
3. notebook is so slow i can cry!
4. when i open new window or just klick to open new link, everything stay for 3-4sec

and i must ask you, how is this posibile, when i open HWSetup, in start menu ->toshiba->utilytis
I can see BIOS.Version 1.40 04/08/2011 i can send you screenshots

How can i flasch BIOS with other versions,
Its big problem to work

Thank you and i hope you can help me..

Answer:Satellite C660-13r PSC0LE - BIOS update problem


The BIOS version should be mentioned in the BIOS settings.
Power up the unit, press F2 and check the version there.

Furthermore I recommend settings the BIOS back to default settings.
In BIOS settings you will need to press F9 to get default. Then save the changes and exit BIOS.
Reboot the unit and check how many processes are running in the OS background.

I recommend disabling some not essential processes in msconfig.
There you can go to StartUp tab and could uncheck not needed processes.

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Computer is a satellite pro C660-29W PSC1ME-00U00KEN

I've set a BIOS supervisor password (no user password is set). I know the password.

If I hit F2 it enters the text editor but does not give any opportunity to enter the password, and so whilst I can view everything there is no way to change anything.

Any suggestions?

Answer:Satellite Pro C660-29W: BIOS won't let me enter the supervisor password

Can this be helpful?

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So I'm overhauling a C660-2JN, part # PSC1ME-01L00KEN, and having installed a clean Windows I got latest drivers for everything and went to check for BIOS updates.

If you visit the 2JN's page and go to the Driver section there is one BIOS listed: [v1.50-WIN| =2&selFamily=3&selSeries=313&selProduct=6019&selSh ortMod=3010&language=13&selOS=null&selType=null&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =8&selectedLanguage=13&type=null&page=1&ID=80880&O SID=-1&driverLanguage=42] .
This is the BIOS that's already installed.

Now, the confusing bit is if I try to find updates via the ["Update your BIOS" page| AD_BANNER] it displays two newer results for the C660 -- 1.70 and 2.00.

I say "for the C660" because the part number of this machine doesn't exist in the bottom drop-down box, so I'm unsure how wide of a search I'm really doing.

I've extracted all three packages and they all use different flashers and have ROMs of different sizes, so I'm guessing the newer ones are for different spec'd machines, but it'd be nice to know (and, hey, maybe list compatible part numbers for stuff l... Read more

Answer:Satellite C660-2JN PSC1ME BIOS update confusion

Ah, I found my answers.

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Any idea how I can update a C660 PSC0QE from linux? It runs really well, but the keyboard issue is very annoying.

Answer:How I can update a Satellite C660 PSC0QE BIOS from linux

You cannot update the win based BIOS in Linux!
You have to use Windows in order to update Win-BIOS.

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Bought a Satellite C660-22v on ebay which seems to work fine except none of the Tosh utilities are present.

I was going to reload the OS and downloaded the manual which say I need to set the BIOS to default. The previous owner has set the password on it and has told me what it is. What I want to know is, can I do the system restore without resetting the BIOS or how do I get the Tosh utilities?

Answer:Satellite C660 - missing utilities, BIOS not in default

To be honest I don?t understand what do you mean with these missing utilities. Fact is that this notebook was delivered with original preinstalled Win7 home premium. If you have recovery disc reinstall OS and start to use notebook with ?factory settings? that includes all Toshiba tools and utilities. If you want to install some of them additionally you can download them from

Generally speaking you can do system restore without changing BIOS settings but now when you want to use notebook from other person I think best thing is to remove BIOS password, set BIOS to default settings, reinstall OS and start to use notebook with original ?factory settings?. Later you can configure notebook and change the settings.

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I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

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I recently updated my BIOS on my Toshiba Satellite C660 to 1.70.
Everything went smoothly, but when I rebooted and tried to connect to the internet, it could not.

I thought this was a temporary error, but it has been 3 months and it still has not repaired.

Can you assist me? Thank you!

Answer:Re: Satellite C660 - after BIOS update cannot connect to the Internet

Have you tested it with WLAN and LAN connection?
Have you noticed the same problem using both connections?

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I have just bought a Satelite C660, however it didn't come with a web cam or microphone, which I now require.

I note the slot above the screen which should house a web cam - is it relatively easy to buy something to fit in there and install it myself (I'm not very technical and don't have a good range of tools)?

Or, is there a reliable add-on camera / mic combination I should get?

The purpose of the camera is mostly Skype video conferencing. Might be of interest to do the Face Recognition thing too, but not absolutely necessary.


Answer:Satellite C660 - How to upgrade with internal webcam?


There are different models on the market with different hardware configuration.
Your notebook was released withtout such cam.

You cannot upgrade this notebook with the internal webcam.

I recommend purchasing an simple USB webcam which can be connected to the USB port if needed.


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Hello everyone,

I wandered if anyone can help me. Over this week I have purchased 2 x 4GB RAM Modules from Maplin stores in the United Kingdom (that's where I live) and I have installed them in the laptop and everytime I go to install Windows, the Laptop Blue Screens and turns itself off. I did some research before I bought the RAM on the Crucial memory website and it recommended me to buy the DDR 3 PC3-12800 RAM which is what I bought from Maplins, however this doesn't work.

The laptop is running the BIOS version of 1.08, does this matter?


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Dear fellow Toshiba owners,

I have a Satellite C660-PSC1JE-00Y00XHU with 3GB of RAM (1+2) that I would like to upgrade to 8GB.

I went out to buy 2x4GB, but so far none of the below ones worked (computer reboots or shuts down):
I didn't mix the above memories, bought two of them each. Granted, these are running at higher MHz and they aren't KIT memories, so that may have been the issue.

According to the notebook specs (SEE ATTACHMENT), I should be able to upgrade to 8GB.
I found the following thread here, but it doesn't help me solve this:

I have found my memories at Intel:
Both of my memories have a 'B' value in the R/C column, but what does that mean? The reason I ask, is because in the list there are two 4GB memories listed as well:
But these memories have an 'F' in the R/C column. Does that mean they Failed to work with the tested chipset?

I found a KIT at amazon, where PSC1JE is listed:
But on the product's Important Information section, only C655 notebooks are listed.

Another thing I noticed, is that the DDR3 Frequency Support on my motherboard is only 533 MHz, but the memories that came with the notebook ar... Read more

Answer:Satellite C660 PSC1JE - 8GB RAM upgrade problems


I am searching to upgrade my RAM to 8 GB. I have bought 2x4GB of RAM but I receive a blue screen at startup, so I returned them. Currently searching for somethign that works. Did you find anything that works well with your laptop?

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On the manual stayes that I can upgrade my dedicated video ram till 4Gb but I do not find this option in Advanced Option, neither in Bios, I have a Satellite C660/C660D.

By the way, my CPU is supporting 16 Gb and my motherboard also, Why can't I set on it 16?, because in the manual it is said only 8!



Answer:Video RAM upgrade on Satellite C660/C660D

I don't know which model do you have exactly but video Ram cannot be upgraded ?directly?. All you can do is to upgrade RAM. With more RAM more memory will be used for graphic operations.

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During the upgrade the laptop gave a fault-code 0xc000000f and three options enter to try again, f8 for startoptions and f9 to change operatingsystem whichever options i try it keeps getting back to the same screen.

What can I do?

Answer:Satellite C660-1J2 stuck in Win10 upgrade

Power off the notebook pressing and holding power button.

Then power up the unit again and press F12.
Now you should see the Advanced boot menu.

Here choose HDD recovery
Then choose language and keyboard.

Then Troubleshoot -> Advanced options ->Automatic Repair.

Hope it helps.... if not, you may need to recover the notebook back to factory settings...

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Windows has updated again, this time i have been left with no sound on anything, windows advise that this is a Toshiba issue as my software is not compatible with the newest version of windows

need help from toshiba for some sort of patch

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Is it posible to upgrade the video card for this model?


Answer:Video card upgrade on Satellite C660-12T


Check this toshiba document -

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i would like a new graphics card for my satellite laptop but i have been told it cant be changes its just what i have in mine wont run the game diablo 3 and i dont have the money to buy a new pc so i wanted to buy just an upgrade for it can anyone tell me if it can be changed and if it can a list of the newest graphics cards i have looks to put in it i really need help with this thx

here is the pic of what it says on d3 when i try and run it

Message was edited by: Sambuca

Answer:Re: Satellite C660-13R - Graphics Card Upgrade

Hi Sambuca

Check please this Toshiba document -

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I have installed a 4gb ram module in order to upgrade this Satellite C66-C660d (PSC1LE).

When I then attempt to boot the system all that happens is a flashing cursor appears in the top left of the screen. According to system setup there is 4gb installed. If I put the original memory back in the laptop then all works ok.
I contacted the supplier of the ram module and they sent me a replacement but exactly the same problem occurred.

Any advice gratefully received.

Answer:Memory upgrade not accepted by Satellite C660

There must be some compatibility problem. Which new RAM do you want to use? Which brand?

For RAM upgrade I recommend you to use high quality modules only. The best quality offers Kngston .

Toshiba recommends usage of 4GB RAM with part number PA3918U-1M4G.

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I want to upgrade my laptop to i series cpu. Is it possible.

Intel? Pentium? processor B950

I tried it before but screen isn't open. How can solve this problem? Which series cpu should i use?

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I installed new Kingston SSD (480gig).
I tired tired installed win 7 and win 10
It stop on the win logo and the blue screen
Is there something to do in order to install Windows

Note: I tried the the ssd on other laptop and it installed the Windows without any problems

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Last year I purchased a Satellite C660-1G3 laptop from UK; even today, I am using the factory settings, and running the originally installed Windows 7 OS. The following is the issue that I started facing yesterday onwards:
- Even when the battery is well-plugged and the laptop running, the Power Meter indicates a falling charge level, with the "Plugged in, Not Charging" notification. The orange LED keeps blinking

- However, when I completely shut-down the laptop, without touching anything (not even touching the adapter or the power cord), the orange LED indicating battery charging process stops blinking and becomes stable

- On re-starting the laptop, for about 1 minute or so, the battery appears to be charging (orange LED not blinking and "Plugged in, Charging" message). However, soon the orange LED again starts blinking and the nuisance message again comes up

A couple of things:
- the battery seems to be working fine and charging properly when laptop is shutdown (in fact, till a couple of days back, the battery used to show 2:30 hours of time available on 100% charged level)
- is there some issue with the Operating system? no idea on that

can experts help me in resolving this issue? I do not really want to approach the Service Center due to long distance involved.

- Biren

Answer:Re: Satellite C660-1G3 - "Plugged in, Not Charging" issue

Hi Biren

Not sure if I can help you but I would like to provide you some tips.

1) Check if your BIOS is up to date. If Toshiba European driver page provides newer version, then update the BIOS. Additionally set the BIOS to default pressing F9 and save changed pressing F10.
2) Try to calibrate the battery. To calibrate the battery you should discharge the battery completely and charge the battery again. Repeat this procedure 2-3 times in the row.
3) Remove the battery and AC adaptor and press power button (30 sec long) then connect both parts and check if the LED would start blinking again.

Finally I think that the notebook should be tested using new, good working battery. But if the issue would still persist, then I would assume that your motherboard might be affected.

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I cant find graphic drivers for my tosh. I try search it on intel site but they send me here

plz help

Answer:Satellite C660-1KW - graphic drivers issue

Yes, you should use driver offered on Toshiba download page. This driver is tested and adapted for your notebook model.

Check please Toshiba download page on
There you can find all drivers for al supported operating systems.

If you need help anyway let us know.

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I have been using a foldable keyboard and a remote keyboard and have been having problems:

1.Characters not showing when typed.
2.Cursor jumping from typing position to another place usually outside the box that I am typing in.
3.Characters repeating while typing.
4.Actions ie Backspace not operating.

These problems do not seem to happen in Gmail and are not happening as I type this.
The problems have occurred so far in Google Calendar,a text doco and login to a site.
The problem did occur with the on board keyboard once so I am wondering if it is a malfunction or a virus.

Any ideas ?.

Answer:Satellite C660 keyboard typing issue


In this forum you could find a lot threads about similar theme and the solution is easy:
You have to update the BIOS.
New BIOS version would solve the issue? this was also confirmed in the forum.

Good luck

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The Satellite C660 had problems from start: Freezing Screen after startup and very, very slow. Also a HDD recovery did not help.

I tried a Bios Update and loaded the file that downloadable from Toshiba (version 1.7). The Bios Update did not complete and now the notebook does not work at all.

As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.

This is all very disapointing and a big waist of time and money.

Answer:Satellite C660 - Freez after Startup - Corrupt BIOS update 1.7

> The Bios Update did not complete and now the notebook does not work at all.
That?s really pity? it looks like the ROM module has not been flashed properly.
I think this was a problem related to the hardware since you had problems before updating the BIOS.
I think this affected the BIOS update procedure.

> As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.
Forget it mate?ROM module cannot be replaced? in most cases the ROM module needs to be flashed using an crisis disk?

Would recommend asking an Toshiba ASP for help and to reflash the BIOS using crisis disk.
This should not be very expensive?

By the way: did you see this thread:

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Dear all,

I have a strange problem with my keyboard for several weeks already. It performs strangely - lags all the time. In every program or Internet site (in the different Internet browsers) - characters (it doesn`t matter which one) would once appear and on the next time would simply not. Sometimes they just appear several times while I am typing. Sometimes simply nothing appears on the screen. Another test - pushing down one character for a long period of time would appear on the screen, but would stop for a fractions of the second and then would continue again visualizing on the screen. This is really annoying. You simply can not write. If I hold down a different character individully and slowly, I wouldn`t have any problems, but I can not write in this way.

That is why I decided to format my Windows OS today (XP PRO SP3) - no effect at all. No viruses. I tried from the WIndows services to turn them on and off one by one - no effect again.

After following these steps:

Workaround Procedure
1.Press then release the 'Fn' key
2.Press then release the 'N' key
3.Press then release the '1' key

... the problem just vanished and I was advised to set the new BIOS 1.70 for my computer. After downloading this package:

and after following these steps: (Steps 2) now I have a problem.

I did everything like written in the instructio... Read more

Answer:Keyboard lags on Satellite C660-11L (PSCONE) - BIOS v.1.70 Problem

If windows cannot stat try please to reinstall windows using Toshiba recovery disc.
After doing this you will have ?factory settings? and I hope everything will be OK again.

Test it please and post some feedback.

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but I can't enter or reset the Bios.

I tried every button combination I can think of.
F2+power on not work.
F1, F10, F12, del, ESC, INS - all not work

BIOS updated to 1.50-win.
Help, please.

Answer:Satellite C660-1TM - cannot enter BIOS due to Quick Boot Function


To access the BIOS you have to power up the unit firstly (press power button) and then press immediately the F2 button. You can press F2 several times in the row to ensure that the button has been activated.

By the way: The Toshiba HWSetup is preinstalled on most Toshiba notebooks.
This utility provides BIOS options and settings. So you can change the boot order in using this tool too. You can find it in Toshiba Assist ->Optimize tab

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