Computer Support Forum

Satellite C660-1TK - BIOS Update Go Wrong

Question: Satellite C660-1TK - BIOS Update Go Wrong

I have New Satellite C660-1TK (PSC1QE-01900GGE) In sunday i flashed with version 1,40 Without any problem
NOW i see that i have new version 1,50
Startting the bios flashing .exe
bios flashed done but the procces s not complete
after programing s done the Lap top freeze with big noise from the fan....
i needet to remove the battary and now

the version of the buios is 1.50 but EC version is 1.40 still the old becose the flashing is t not complete with i try to reflashed but show s me you are with the last et version of bios>!

Message was edited by: fensms

Message was edited by: fensms

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Preferred Solution: Satellite C660-1TK - BIOS Update Go Wrong

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Answer: Satellite C660-1TK - BIOS Update Go Wrong

To be honest you can be happy that your notebook works because many people have had bad luck after not successful BIOS update.

In my opinion you should not ?play? with BIOS updates. At the end you will damage BIOS update and your notebook will not start at all. Maybe you should contact Toshiba service provider and clarify this. Ask for help. They should do it for you. If something goes wrong it will not be your fault.

Be careful with this. It is just my opinion and advice for you. Don?t change well running system.

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Whilst updating the BIOS the system froze at step 7 of replacing the BIOS code, needless to say the laptop will not boot as the BIOS is now corrupt.

I have the BIOS.BAK but need advice on how to restore the BIOS. I copied the BIOS.BAK to a usb stick and plugged this into the laptop and then powered on the system (I've tried holding down F, F2 and together). I can see that the usb stick flickers initially but clearly does not progress with the restore.

I hope someone might be able to advise how to use the BIOS.BAK file to restore the BIOS.

Answer:Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Unfortunately I cannot help you with this but check please this interesting thread -

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I've been using my Satellite C660-1D7 for a year now, and recently I'm having a wireless connection problem with my laptop. I can find the network in my laptop, but it constantly loses connection. It's kinda annoying.

So I tried to update BIOS update, but every time, it showed up ' There is an error occured, please check below items. BIOS version above 200. battery capacity more than 10%. ac is attached.' Well, I've checked mine, and it's 'TOSHIBA 1.40, 2011/1/21'.

Can anyone please help me out?


Answer:Satellite C660-1D7 - Cannot run BIOS update

>... but it constantly loses connection. It's kinda annoying.
Have you this problem with battery power supply only or the problem is there when notebook is connected to AC power supply too?

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today I found out that somehow I had clocked my processor to just 1.3ghz. I googled that I have to install toshiba value added package. After successful installation my processor started working normally (max 2.8ghz).

Unfortunately it has caused massive overheating of my notebook. While I was downloading bios update(and surfing normal websites) temperature went up to 83?C! I'm just not doing anything it's going really high..(btw. I'm using cooling pad).

I found out that if I update bios(current version 1.5) it might solve/help(maybe) this problem. I downloaded both 1.7, 2.0 versions.

Version 1.7:
when I run it, it just throw an error:

Phoenix WinPhlash64
Failed to retrieve system BIOS information.
BCPSYS block signature was not found.
Error code: -100

Couldn't find any solution for this..

Version 2.0
There is an error occured, please check below items.
BIOS version above 200. (I've got 1.5)
Battery capacity more than 10% (tested it with 8%)
AC is attached. (it wasn't attached)

Huh? I'm totally out. Computer is unworkable if I don't fix that overheating problem.(bios update)

Thanks for any help.

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windows7 64 bit
anti virus f-secure from talktalk

downloaded BIOS_V200_WIN.EXE when got tempo alert today

clicked run as administrator
extracts files and brings up box
phoenix uefi winflash
analise old and new bios
winflash for uefi has stopped working
close program
event viewer shows

Faulting application name: winflash.exe, version:, time stamp: 0x4b0b90c3
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02774020
Faulting process id: 0x1474
Faulting application start time: 0x01cd68c5e0d498a8
Faulting application path: C:\Program Files (x86)\UEFI WinFlash\winflash.exe
Faulting module path: unknown
Report Id: 1f73efe4-d4b9-11e1-a41b-b870f4c55a8a


Fault bucket 2563155615, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: winflash.exe
P3: 4b0b90c3
P4: StackHash_e8ad
P6: 00000000
P7: 02774020
P8: c0000005
P9: 00000008

Attached files:
C:\Users\Ken\AppData\Local\Temp\WER2E9E.tmp.WERInt ernalMetadata.xml

and finally

Fault bucket 0, type 5
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: BIOS_V200_WIN.exe
P3: 7z Setup SFX
P4: 7-Zip
P5: Igor Pavlov
P6: 1
P7: 200

I am wondering if the f-secure anti virus is blocking the bios update

i do not want to remove it unless it is the culprit

Answer:Satellite pro c660-21d can not update BIOS

> I am wondering if the f-secure anti virus is blocking the bios update

Before running an BIOS update tool, you should close all running apps in the background and should disable firewalls and antivirus software too!

Furthermore the VAP (value added package) should be installed on your notebook.
The VAP is an Toshiba tool package which can be found on the Toshiba European driver page.

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Hello I want to ask if there any way to update EC Embedded Controller
My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

In last time flashing bios the EC part not make to update...
i'm currency have BIOS 1.50 version
EC 1,40

Have some problems computer not runnig well, turbo boost technology not working properly my video driver stop working, wifi card slow my PC speed, Synaptec touchpad stop-start working randomly
I try evrything Recovery win 7 not help now im using win 8 with lthe last drivers
and its still the same.......

OR Toshiba will update bios version for this model soon?

Answer:BIOS update for Satellite C660-1TK


> My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

This is Toshiba European notebook model and the latest available BIOS can be downloaded from Toshiba EU driver page.

The latest BIOS for this series is currently the BIOS 1.50-win
So your BIOS is already up to date.

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Hi their.

I need to update the bios of my Satellite C660. I download the install pack versionn 2. But I get this messege: "Tere is an error occured. Please check below items. BIOS version above 200. Battery capacity more than 10%. AC is attached."
So my current version is 1.5, battery full, and AC plugged.
What's the problem?


Answer:BIOS update on Satellite C660


Can you please post full model name of your notebook? I just want to check which BIOS version is offered for download.

By the way: why do you want to update BIOS? Is there some serious problem with your machine?

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Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.

Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

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Hi there,

Trying to update one of my employees laptops with bios 1.50 (C660) and it is displaying an error message displaying 3 possible causes. Ac adapter not plugged in (it is) battery is less than 10% (it isnt) and BIOS is more up to date than version 1.50. When I tried the update the laptop was currently running 1.00. So I updated the bios to 1.30 with no problems but when trying to update to 1.50 it still displays the error.

Any ideas? Need to get the bios installed as it seems to fix the typing issues that the laptop has been suffering from.


Answer:Satellite Pro C660 - BIOS update error

Hi buddy,

What operating system is installed at the moment?

For BIOS update it?s necessary that Value Added Package is installed and you run the update as Administrator. Make also sure that battery is fully charged.

What is the model number of C660?

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I downloaded bios-20120613151531 and extraected in a folder with same name.
But there I do NOT see the list as shown in the instructions but I see only "BIOS_V200_WIN.exe"
Double clicking that gives:
Installing UEFI WinFlash 0.02 - This program will be closed

What should I do?

Answer:Satellite C660 BIOS update does not work

>But I see only "BIOS_V200_WIN.exe"

This is also a zipped package?
You should unzip the BIOS_V200_WIN.exe by clicking right and choosing extract here.
Now you should get other files.

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A customer with a C660-117 got a message from Tempro saying update BIOS. He did what he was told but the update crashed at Block 8 and would go no further.

Laptop will not boot now. Is there a BIOS recovery tool or does it need to be returned to Toshiba to be fixed. Customer not happy as it was Tempro that told him to update BIOS.

Any help greatly appreciated.

Answer:Satellite C660-117 crashed on BIOS update


Usually the BIOS update procedure is safety.
But some before executing an BIOS update, all applications and software like antivirus software, firewalls which run in the background should be closed.

However, as far as I know the BIOS flash ROM needs to be flashed/repaired by using an crisis disk?

Check also this thread:

But if it would not be helpful, you will need to contact an Toshiba ASP in your country to get it fixed.

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Has anyone noticed that the fan comes on more frequently and makes more noise now than in the previous BIOS (1.80)?

I thought I had got round the noisy fan issue by running on an extremely low power/performance setting but I'm sure it's got worse now.

Answer:Fan noise with BIOS update 1.90-WIN for Satellite C660

To avoid some misunderstandings you should follow the first post you have created about the same theme:

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Any idea how I can update a C660 PSC0QE from linux? It runs really well, but the keyboard issue is very annoying.

Answer:How I can update a Satellite C660 PSC0QE BIOS from linux

You cannot update the win based BIOS in Linux!
You have to use Windows in order to update Win-BIOS.

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Hi All

Have Satellite C660 with keyboard lag issue tried to update Bios but after downloading Bios from Toshiba web site and running the intaller a message says the Bios already installed is a newer version and the install with now cancel.

Can anyone help?


Answer:Satellite C660 - Keyboard lag and BIOS update will not install

Can you please tell us which C660 model do you have exactly (C660-xxx) and which BIOS version is installed?
Please check it in BIOS settings.

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I bought Satellite c660-13r 11.05.2011

After Install, and setup Internet conection, ther was message on Bulletin Board, NEW BIOS so I update the laptop bios with TOSHIBA BULLETIN BOARD. I updated the bios to 1.30 with no problems,

1. POST takes 30sec,
2. booting windows is slow
3. notebook is so slow i can cry!
4. when i open new window or just klick to open new link, everything stay for 3-4sec

and i must ask you, how is this posibile, when i open HWSetup, in start menu ->toshiba->utilytis
I can see BIOS.Version 1.40 04/08/2011 i can send you screenshots

How can i flasch BIOS with other versions,
Its big problem to work

Thank you and i hope you can help me..

Answer:Satellite C660-13r PSC0LE - BIOS update problem


The BIOS version should be mentioned in the BIOS settings.
Power up the unit, press F2 and check the version there.

Furthermore I recommend settings the BIOS back to default settings.
In BIOS settings you will need to press F9 to get default. Then save the changes and exit BIOS.
Reboot the unit and check how many processes are running in the OS background.

I recommend disabling some not essential processes in msconfig.
There you can go to StartUp tab and could uncheck not needed processes.

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Where I can get detail description about new changes of bios update dated 14/02/12, version 1.50-WIN for Satellite C660 PSC1NE ?

Answer:Satellite C660 - Where I can get detail description about BIOS update?


Unfortunately such info is not available for EMEA notebooks. On Toshiba US sometimes I found such info but at the moment there is no similar notebook with this BIOS update version.

Anyway, if everything is K with your notebook don?t change anything.

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My sister asked me to update her laptop (Toshiba Satellite Pro C660-16N; Part number PSC0ME-01S00SEN) from Windows 7 Home Premium (64-bit) to Windows 8 (64-bit).
So I did.

Then I went to Toshiba's UK website to check if there were any drivers I needed to install for Windows 8. The only one was a BIOS update (to BIOS v1.70). I have no idea what the previous BIOS version number was.

So I run the update application within Windows 8. Phoenix Technologies WinPhlash starts and then halfway through the update, the whole thing freezes.

The trackpad wouldn't move the cursor or anything. I had no option but to unplug the laptop from the wall and remove the battery. The laptop is not under warranty.

Of course, now it won't turn on. It beeps once when I press the power button, but the system doesn't turn on. A couple of minutes later, it sounds one long beep then two short beeps. It then keeps repeating this "one long beep, two short beeps" sequence every couple of minutes.

I have Googled and read website after blog after forum post, but nothing works. The links to the software suggested on these websites/blogs/forums are usually dead, so I cannot try what they suggest.

The most common solution is the Phoenix Crisis Recovery Tool. I have managed to download v1.0.0.4 which is supposed to enable me to make a bootable USB key. The version of this tool that I have downloaded is meant to be for a Lenovo ThinkPad X200. I have the correct BIOS.rom for the Satelli... Read more

Answer:Satellite Pro C660 bricked by BIOS update that failed

Take a look into this thread:

Maybe the last comment from user *gansell1980* could help you.
Otherwise you need help from Toshiba authorized service provider in case to reflash the BIOS ROM module.

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Hello everybody;


My problem is now my laptop is dead : black screen with short bip (tnx to toshiba download support how show that the operation is easy)
I used Toshiba flash bios tool "phoenix flash 64", following the exact setup and at level 17 of 34 maybe he just frooz and nothing change for infinity time so i remove the battery with the sad knowledge that is maybe the end .

For the moment i don't wat to do, specially that i don't have a usb external floopy disk!!

is there any other solution withe usb flash memory?

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I recently updated my BIOS on my Toshiba Satellite C660 to 1.70.
Everything went smoothly, but when I rebooted and tried to connect to the internet, it could not.

I thought this was a temporary error, but it has been 3 months and it still has not repaired.

Can you assist me? Thank you!

Answer:Re: Satellite C660 - after BIOS update cannot connect to the Internet

Have you tested it with WLAN and LAN connection?
Have you noticed the same problem using both connections?

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So I'm overhauling a C660-2JN, part # PSC1ME-01L00KEN, and having installed a clean Windows I got latest drivers for everything and went to check for BIOS updates.

If you visit the 2JN's page and go to the Driver section there is one BIOS listed: [v1.50-WIN| =2&selFamily=3&selSeries=313&selProduct=6019&selSh ortMod=3010&language=13&selOS=null&selType=null&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =8&selectedLanguage=13&type=null&page=1&ID=80880&O SID=-1&driverLanguage=42] .
This is the BIOS that's already installed.

Now, the confusing bit is if I try to find updates via the ["Update your BIOS" page| AD_BANNER] it displays two newer results for the C660 -- 1.70 and 2.00.

I say "for the C660" because the part number of this machine doesn't exist in the bottom drop-down box, so I'm unsure how wide of a search I'm really doing.

I've extracted all three packages and they all use different flashers and have ROMs of different sizes, so I'm guessing the newer ones are for different spec'd machines, but it'd be nice to know (and, hey, maybe list compatible part numbers for stuff l... Read more

Answer:Satellite C660-2JN PSC1ME BIOS update confusion

Ah, I found my answers.

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The Satellite C660 had problems from start: Freezing Screen after startup and very, very slow. Also a HDD recovery did not help.

I tried a Bios Update and loaded the file that downloadable from Toshiba (version 1.7). The Bios Update did not complete and now the notebook does not work at all.

As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.

This is all very disapointing and a big waist of time and money.

Answer:Satellite C660 - Freez after Startup - Corrupt BIOS update 1.7

> The Bios Update did not complete and now the notebook does not work at all.
That?s really pity? it looks like the ROM module has not been flashed properly.
I think this was a problem related to the hardware since you had problems before updating the BIOS.
I think this affected the BIOS update procedure.

> As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.
Forget it mate?ROM module cannot be replaced? in most cases the ROM module needs to be flashed using an crisis disk?

Would recommend asking an Toshiba ASP for help and to reflash the BIOS using crisis disk.
This should not be very expensive?

By the way: did you see this thread:

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Good evening,
Five hours ago I did update the BIOS and restart the computer after I noticed that the cooler speed is increased and disturbing. Mention that they have purchased a Toshiba Satellite C660 last month.
Please, if you can help me how to set the correct rotation!

Thank you!

PS:Sorry for my english i am not from england!

Answer:Re: Satellite C660 - after BIOS update cooler speed is increased and disturbing

I think several people have posted about this issue here on this forum so it is a great pity that you didn?t check this forum before you have made decision to update BIOS. If you have a bit time check other postings in Satellite C category.

Anyway, what I can say is that you can try to reduce cooling fan speed using cooling method option in advanced power settings.

This should reduce cooling fan speed and your notebook will work much quieter. Set it simply to ?battery mode? option.

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Update to 1.4 stops on : Project ID check failure. I have Satellite C660, BIOS version 1.0.

Thahx for help.

Answer:Satellite C660 - BIOS update stops on : Project ID check failure

Can you post more info please?

Which notebook model do you have exactly (C6660-xxx)?
DO you use original preinstalled operating system that you got with your notebook?

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I've been experiencing keyboard lag on my C660-184 (PSCOQE) since I got it, and it seems to have recently gotten worse.
I've tried to do the recommended BIOS update (bios-20110530152148) to fix it, but the update cashes, with this error message:

Problem Event Name: APPCRASH
Application Name: winflash.exe
Application Version:
Application Timestamp: 4b0b90c3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000029
Exception Offset: 000907b6
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1:e8ad
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3:e8ad
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

Any ideas? Thanks!

Answer:Satellite C660-184 BIOS update fails: winflash.exe stops working


BIOS update requires the VAP (value added package) and all security tools should be turned off.
Here is detailed instruction how to update the BIOS:

You can also check if new OS installation would fix this because this issue could be related to muddled operating system? you know? but firstly try to reinstall the VAP and be sure that you use the right BIOS.

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I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?


Answer:BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:

The BIOS from Toshiba Australian page should work

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I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR). I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error *"project ID check fail"* what to do? how can I solve this problem?

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40


Usually the VAP (value added package) needs to be installed in order to update the BIOS.
Is VAP installed? If yes, try to update or reinstall this package again and check if BIOS update is possible.
Furthermore disable any security software like firewall or antivirus software which could prevent the BIOS update.

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I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR).

I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error "*project ID check fail*" what to do? how can I solve this problem?

And read all Thread about this problem but not change.

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40


I recommend checking this thread about the same error message:
It seems that the new file has been uploaded and seems the issue has been solved in this case?

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I recently wantet to make a Bios update on my notebook and half way through there came an error and closet down.. i continuet working on the notebook and then later rebootet it and nothing happend. Just a black screen with a - blinking up in the left corner. My guess is that the Bios is messed up and need to be resetted.. But i dont know where to find the battery on the laptop or if that even would help to take that out for a couple of sec. like it would on a stationary computer. Any suggestions other then send it in. then i have to be without a computer for at least 3 weeks :D

Answer:Bios Update went wrong on a Satellite L30-105

You have no chance to fix this problem at home, you need professional help. After a wrong update you can not simply reset the BIOS. Taking out the battery won't solve your problem, it works only if the BIOS is not damaged.

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I have been recommended to do a BIOS update on the above machine. I think the existing version is 1.30 and the correct replacement is 1.70 (I think this refers to PSA33E: []).

The original BIOS has a password. Would like to know what happens if this process goes wrong. Will my system be inoperable or is there a backup procedure pre-install?

The additional problem with this is that the fan is going on every minute or so. The heatsink looks clean, but maybe new thermal grease should be applied to the cpu.


Answer:Satellite A30-931 - What happens if BIOS update goes wrong?


In worst case if the update goes wrong your computer doesn?t boot anymore. That means you can only see a black screen and you can nothing. In this case you would need professional help from an authorized service provider, they can reflash the ROM module or exchange it.

But here some important points before you start the update:
-Make sure that you are logged in as administrator
-Disable your AntiVirus and Firewall
-Disconnect from Internet
-Close all running programs

> The additional problem with this is that the fan is going on every minute or so. The heatsink looks clean, but maybe new thermal grease should be applied to the cpu.
Yes, maybe the thermal grease must be renewed if you have already cleaned your notebook. After this everything should work normally.

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I had some Toshiba software some time ago (cant remember the name) it told me that there was a newer BIOS for my L40-18R PSL48E, the newest version is from
06/17/08 an the number it has is 20080617131309 I tried to instal it by clicking update BIOS after extracting it, have tried without extracting it to a temp folder
as well as extracting it to a temp folder, what happens everytime i click on updatebios is that my laptop reboots erasing the old bios and changing it with the one i downloaded,
but my problem is that the version I have on my computer (using Auslogic system information) is a BIOS from 05/14/08 (not the newest)the number is 5000814 08 ver: V2.00 I downloaded the bios from


What do i do wrong trying to update my BIOS? I have slow reboot and shut down witch I though might be faster after a BIIOS update (its the delay before my computer starts rebooting or shutdown that is my problem)

Answer:What do i do wrong trying to update BIOS on Satellite L40?


Unfortunately you didn't write which Satellite L40 you have exactly. I have checked Toshiba support page and there are listed three different models (PSL4xxx).
So you must be sure you have chosen the right model.
Please inform us about this.

I want also to discuss something else too. If the system runs well and stabile you do not need BIOS update. Fast or slow boot, in my opinion, has nothing to do with BIOS but with OS configuration. You must optimize start up procedure and be sure notebook must not start all useless applications and processes. It is nothing but wasting the time.

On this forum you can find many interesting threads about that. Have a look into this one

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i have a satellite pro p100 with win xp.
i downloaded the win-based bios-update.
something went worng. the notebook was shut down and when i try to start it,
i have blackscreen, dont see the anything, windows doesnt start.
nothing happens.

please help me, i am writing my diploma and really need to get this fixed quickly.

Answer:Satellite Pro P100: Bios update went wrong - what to do?


so if your machine does not start anymore then you should send/bring your machine to the next authorized service partner in your country.

Here?s a link to find one and I suggest you to contact one of them immediately because of your diploma:

Good luck

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Yes, the upgrade flash went wrong with me also, as so many i've seen. Weird that toshiba recommends a bios flash when you get errors installing win7/ vista, and have it fail so much.

I tried getting 3 different bios versions from the internet, 2 from the toshiba site (2.0 and 2.1 i thought) and alaa200a.rom.

When i make the crisis disk with the crisdisk.bat (even doing it in DOS) it copies all files on the floppy, also tried the different phflash versions. Older ones seem to actually load for 2 minutes, the newer ones tend to load for a few seconds then stops and starts loading again etc.

Needless to say, all my efforts with those bios haven't paid off for one bit.

When i put the notebook normally on, and when i press the Fn button on the keyboard, the Fn light actually lights up, but nothing else happens.

Anyone who might have any idea what to do more, apart from buying a new bios chip?

Thanks in advance.

Ps, i have a Satellite A210-16F PSAELE

Answer:Satellite A210-16F - BIOS update went wrong


I think, you should contact the ASP (service center) to reflash the Bios. The Bios failure topics are discussed almost everyday and no one can give a right solution besides contacting the ASP.

You can read an article that maybe can be useful for you:

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Hello everyone!

I update the BIOS on my laptop and something went wrong, not now turn a laptop screen.

I went to see the web for Chris Bios recover.
Have available more than 20 versions, but so far no success.

My biggest problem is - I can not save to floppy disk 2 MB BIOS. All attempts to make a boot
flash or SD ended in failure.

The laptop is: Satellite pro U400 PSU45E

Please help me ... the laptop reads the floppy in BIOS with little experience (those that come with Chris Bios 500 KB - 1000 KB) begins with a normal boot beep signals supposedly provided a definition blocks then baar both short beep and do nothing ..
there must be something ... DOS BIOS small size, USB emulator .. BIOS to be torn down so it is possible charging of USB, SD ...

Every idea can be useful!

Thank you very much

Excuse my english

f the topic is not for here, please redirect it mderatora
This is my 1 post here

Answer:Satellite Pro U400 - BIOS update went wrong

Hi mate

Unfortunately? if something went wrong during the BIOS update, then you will not be able to solve this without an help from an ASP technician?

Hopefully the BIOS ROM module is not damage?
In worst case the mobo is damage but maybe it?s not damaged?

However?. You have to get in contact with an local ASP and should ask for further handling!

Good luck!

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SATELLITE A80 - 135 SP (sp is for spanish ?)
model PSA80E-04C00JSP

windows xp sp3 spanish

-> Updated from _original bios 1.5_ (bios ID EAT10 / EAT20 bios version: v1.50)
to _v 2.8_

downloaded from toshiba spain

Unzipped file and found a windows excutable "setup" and "AT10280a.rom"
double click on setup and...

....Now keyboard is useless (strange signs intead of letters)

During update (windows xp) I think I saw something about a *.bak (original rom backup) in c:/windows/temp
but now I can't find the backup rom.

Can anyone help?
Would it be possible to "downgrade" to original (1.5) bios, and if so.. where can I find it??


Answer:Satellite A80-135 PSA80: After Bios update keyboard is wrong


I don?t know why it happened after the BIOS update but I presume the keyboard language settings are not correct.

Go to control panel -> Regional & Language Options -> Languages (second tab) -> Details

Here you should choose the right keyboard language (Spanish???)


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I have Satellite P10-874, my model number got erased from the bottom after years of use.
I recently did a Bios update from Toshiba website and later realised it was for SP10E models.

Well my system didn't crash. Does the model number (part no) change if you update with a Bios version not meant for your system?

My system is still under warranty but the new model number/serial number combo is shown as invalid global entitlement database. My USB ports are not working any more after it showed a power surge message.

I need goto the service center. Is there any way to retrive my originial model no and part no?

Any help will be highly appreciated.


Answer:Satellite P10-874: Does wrong BIOS update change the serial number?

A "wrong" Biosupdate neither erases nor replaces the modelnumber of your machine. So you don?t have to worry about when you give the machine to a sevice center, they have the possibility to retrieve your serialnumber with their system and figure out the modelnumber of your machine.

Regarding your USB-ports: send the machine to your local service-center and don?t worry about the modelnumber-stuff. Your machine is still in warranty and since they will approximately change your system pcb, your worries about the wrong bios is needless.

By the way, i cannot imagine that you have earnest a wrong bios flashed, since the machine during the biosupdate ususally shouts if you try to flash a wrong bios on it.


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Hello all,

I'm looking for info about my Satellite notebook that is dead after a bios update.

Model is A210-FS3 (PSAFGC-FS308C)... bios unsure.

I updated this notebook about 6 months ago (been shelved ever since) through windows7 beta (i know bad idea)... after it shut down it never came back to life.. It does not POST... Power light just flashes.

Is there a way to fix this without replacing the motherboard? I've read about ways to do it with a USB floppy but It seems sketcky to me.

Thanks in advance.

Answer:Satellite A210-FS3, PSAFGC-FS308C. BIOS update gone wrong.

I tried to update the bios from 1.1 to 1.3 on A500-025 but it fried the motherboard. This unit is only 2.5 months old (sigh).
I tried that USB/floppy emergency recovery but to no avail. Send it back to Toshiba who did replace the board and with a updated bios.

Good luck , mine was still on warranty.

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Hi All,

Brand new C660-2DL, Some how the wrong language (Finnish) got loaded at startup,is there anyway back? it should have been English. I think i shall be dead if i don't find a cure!!!

All idears wellcome (Don't forget though everything is in Finnish.Thank you.
Citycoach John

Answer:Wrong language loaded on new Satellite C660-2DL

Hello John

Have you bought your machine in UK?
Can you please post whole Part number (PSC1LE-xxxxx)? You can find it at the bottom on Toshiba label.

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I have a Satellite L850-0C9 laptop and Toshiba Service Station is recommending I install the new BIOS update labelled "Satellite Pro C850 BIOS Update - v6.50".

Should I install this as its not the same model as my laptop,
If not why is Service Station recommending I install it?

Answer:Satellite L850/0C9: Toshiba Service Station recommending wrong BIOS update?

I assume this is your notebook and these are all the drivers and BIOS available for this notebook model:

The latest BIOS is v6.50 and it looks to be the right one.
The Pro C850 seems to belongs to the same series so possibly the BIOS is the same.

However, the BIOS update is always an sensitive procedure and from my point of view it?s not really necessary if you don?t have an serious problems.

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I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

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I have a strange problem with a Satellite C660-18C, and was wondering if anyone had any suggestions.

This is a friend's laptop that crashed a little while ago. He appears to have tried to reinstall an operating system, although not using the recovery media, which he never made when the notebook was new. He has not managed to do this, so asked me to take a look.

The hard disk is still the original Toshiba disk that shipped with the laptop, although it has been removed and replaced. This was done to do some basic testing on the hard disk, which showed no errors.

If you boot the laptop from a USB stick with a Windows 7 Pro installation image, you get as far as choosing a partition to install Windows on to. It shows "Disk 0 Unallocated Space 232.9GB"

However, it reports "Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu."

I have looked in the Bios and I can see no trace of the hard disk. For instance, if you look under "Boot", this list only shows, CD/DVD, FDD, LAN and USB.

It seems to make no difference whether the SATA mode is set to "AHCI" or "Compatibility"

Does anyone have any suggestions?


Answer:Satellite C660-18C HDD missing from BIOS

Usually good working HDD should be listed in BIOS (first BIOS page).
There you should see the HDD name and the size.

If first BIOS page does not provide any details about the HDD, then the HDD was not recognized by BIOS and in most cases this means that the HDD is faulty.

If you are 100% sure that this HDD isn?t faulty (for example it works in connection with another notebook), then an HDD controller malfunction could cause the problem?

But I guess it?s an HDD issue?

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I have the same problem. Latest BIOS version for my notebook is 1.3 but on my is 1.4 installed?! Notebook is 10 days and I can?t work with it.

We have few C660 (PSC0LE) we bought tham on same day and they all have 1.3 and are working perfect. Only my is BIOS 1.4 version and it?s not good at all.

Please my question is how can I flash BIOS with 1.3?

Answer:Satellite C660 - How to downgrade the BIOS?


Why you have created an additional thread about BIOS? I mean this can be discussed in your other thread too.

Anyway: BIOS downgrade is not possible and can only be done from an authorized service provider in your country. On Toshiba website only the newest version is available so a downgrade is not possible.

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Not displayed the first page (POST) at startup companies.
In the BIOS has changed something like "FAST POST CHECK == true"
In the upper left corner of the "_"
In response to pressing the ON at F2-F8 del does not respond (in the bios to get both?)
He opened the keyboard underneath the battery removed, the result got lost during a BIOS did not give signs of life.
Bios flashed to date, the zero on the ground.
OS starts OK
Help me!

Answer:Satellite C660 - Changed something in BIOS

Hi costy,

I?m a little bit confused about your posting. What does it mean exactly? You cannot enter the BIOS but Windows start properly, right?

Well, usually you can enter the BIOS if you press F2 key after you turned on the computer. So you have to press only one key to enter the BIOS and not both. Press F2 key several times until you see the BIOS setup.

Check this!!!

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I have a Toshiba Satellite c660-268, when I boot it displays the following ..

Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This Product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and
US6, 327, 625
Realtek PCIe FE Family Controller Series v1.23 (07/28/10)
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

And when I access the BIOS, the HDD/SSD and ODD are not present.

please help me am stack..

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I have a C660-2E1 which has locked me out with a BIOS password, can any one help with how you reset the Bios password ?

Any advice would be appreciated.
Thanks in advance.

Answer:Re: Satellite C660-2E1 - BIOS Lock out

Unfortunately you cannot reset BIOS password and it must be removed by authorized service provider. They can help you with this.

To contact them check please

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but now I need to install a 32bit Windows for School, but I can't enter or reset the Bios.

I tried every button combination I can think of.
Is there any way to remove this feature again without taking it apart?
The existing Windows is not the Original one, so no toshiba software is installed.

Thanks for help.

Answer:Satellite C660-2C3: Cannot enter BIOS


Did you try pressing F2 button while powering up the notebook?
Press F2 several times in the row? if this will not help press firstly "INS" key and then F2 to enter the BIOS

Good luck

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I just bought a new Satellite C660 24 hours ago. I installed all of the updates and programs for the PC to run smoother, but i can't install the Bios 1.50. It gives me an error when I try to install it.
When i go to see the current bios version it say it's in 1.20.

How can this be fixed?


Answer:Satellite C660 - Can't install BIOS 1.50


Why you want to update the BIOS? Do you have any problems with your new C660 notebook?
I mean BIOS update is always a little bit risky so I would only do the update if it?s really necessary, otherwise BIOS update is no important and you can forget it.

Just have fun with your new notebook and enjoy it! :)

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I have tried all the usual F2, Del and all othe F buttons including ESC, nothing works, i really need to get into my bios because my touchpad wont work.

Answer:Satellite C660-1U4 - can't get into BIOS settings

To be honest i don?t know what you want to do in BIOS.
If touchpad won?t work check if touchpad driver is installed properly and also be sure touchpad is not disabled. Use FN+F9 key combination to enable/disable touchpad.

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I attempted to update the BIOS from 1.00 to 1.20 yesterday through WinPhlash64 and it froze halfway through the writing process.

I've read online that there is a crisis recovery mode and a Phoenix utility program that can help reflash the BIOS..but for different Satellite models (e.g. A350). I found the guide [here|].

Does anyone know if this will work and *why* Toshiba don't host the original 1.00 BIOS version on the product page for this particular model?

Any help will be greatly appreciated, thank you.

Answer:Satellite C660 - BIOS Corrupt


I can?t say much about Crisis recovery tool for BIOS because everytime I did a BIOS update it worked properly so I never had a problem.

What I can say is be careful with such tools: You could destroy the whole ROM module and I believe nobody has tested this tool on C660 from Toshiba.

Such BIOS recovery can only be done from an authorized service provider because they have special tools from Toshiba I think so in your case I would get in contact with the guys to clarify the problem and they can help you go get rid of this.

Good luck! :)

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We have Been having trouble with our battery so tried everything besides updating the BIOS.
The laptop hasn't had as n updated bios since 2012 anyway.

So went to Toshiba downloaded the right one. Got to programming block 17 then nothing the system stayed on. It was on for a while so had to pull the plug before she overheated.

So obviously tried firing it up again. Blank screen. LEDs fine. DVD drives spins fans working. And one beep where it detects ram. Tried various combination of keys to no avail. So called tosh support.

They quoted 187 if they have to reflash and 275 to replace motherboard.
Now not stating the obvious not paying that I'd rather buy a nee one Lil

Basically as anyone got ideas how to do it yourself before i surrender on her

Answer:Re: Satellite C660-119 - BIOS fail

I don?t think you will be able to fix it but check

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Hi all ...

I sat and would update the bios for my Toshiba Satellite C660-1TT (PSC1QE-01D006N5)

Sloopy as i was, i left the computer to get some coffee, *obviously one of my kids was there* and pressed some buttons. This resulted in the computer "froze" after a while i had to forced it to turn off.

Now the clock change back time and date every time I boot the computer and i can?t get wifi to work.
I tryed to reinstall the bios again but then get message that i already have the same or newer bios and installation terminated.

Someone who can tell if I can somehow trick the computer into thinking it is a newer version or mabye bring in the older again and then update?

Grateful for any help! Robert

(excuse my bad English)

Answer:Satellite C660-1TT - BIOS trouble


From my knowledge it?s not possible to downgrade the BIOS in windows mode because you will always get a notification that newer version is already installed.
From my knowledge the Toshiba ASP technician can downgrade the BIOS but only using the traditional (DOS) BIOS version.

But I would recommend testing this workaround.
Shut down the notebook. Remove the battery and disconnect the AC adaptor.
Now leave the notebook disconnected for a longer period of time? I think about 3-4 hours?
Then connect the battery and ac adaptor and access the BIOS pressing F2 while powering on the unit.
Here you should set the BIOS to default (F9) and save the changes.
Now boot the notebook and check how it would work.

Usually the date and time resets because the CMOS battery is empty. But I cannot imagine that this might be a problem here? however, you can charge the CMOS battery running the notebook on mains for 18-20 hours. During this period of time the notebook needs to be ON.

Check this

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Good Morning,

I have forgotten my BIOS password on Toshiba Satellite Pro C660, could you please help me as I have lots of work inside that I am working on.

if any further details required please let me know I am ready to provide them.

thank you very much

Answer:Satellite Pro C660 - Forgotten BIOS password

BIOS password can be removed only by an Toshiba authorized service partner.
If you don?t know the password, you need the help from ASP in your country.

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I have a Satellite C660, sub model PSC0LE.

The (CPU) fan constantly surges on and off every minute or so. It is loud, and extremely intrusive / annoying. This is occurs regardless of load / CPU temperature. I have seen references to this issue, and some people have suggested that a BIOS update fixes it.

I have updated my machine to the latest available version (1.40) but this has not fixed it.

I note that this submodel (PSC0LE) doesnt have a BIOS update as late as some of the other variants (there is a 1.8 version for some of the other C660 submodels) and I think the fan issue is resolved in that.

Does Toshiba have plans to fix this on the PSC0LE via a new BIOS, or is there any other way to stop this as it is really distracting.


Answer:Satellite C660 - Fan surging constantly- BIOS fix

Try please to reduce cooling fan speed changing advanced power options > Toshiba power saver > cooling method.

For normal usage I recommend you to use balanced power plan and set cooling method to lower level. It should reduce cooling fan activity.

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I had trouble with flashing my bios on toshiba c660-1cj yesterday.

I have downloaded newest bios program and have followed all steps to correctly do flash...
When asked to restart, i have restarted laptop and now i am stuck on black screen and 5-6 seconds of working fan..

What may have been cause to this problem?

1b165571k is serial no. is bios link is the link to steps i followed.

can i get any help on this please?

Answer:Satellite C660-1CJ BIOS flash error

> What may have been cause to this problem?

Some background processes which could not be closed properly?
Some installed software like Antivirus, cleaners, etc?
Hardware problems???
Its simply not possible to say why an update did not function?

>can i get any help on this please?
As far as I know the ROM module should be flashed again using an crisis disk.
This can be done by an Toshiba service agents.

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after updata bios my satelite c660 not starting and recive un message bip ,one long bip and 2 short bip
the screen is black
how i reinstal the bios in this condition
thanks for answer

Answer:Satellite C660 - BIOS updata failed

I’m afraid that BIOS is screwed up now. I don't know which BIOS and how you have installed but something goes wrong.

I don't know what you can do now but check please this thread -

Following instructions there, maybe you will be able to fix the BIOS.

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Hey everyone,

I use my Satellite C660 Notebook for some music production and I try to get my extern Presonus Audio Interface working. All is well so far except some occasional cracking noises in the AudioInterface. After fixing some things in Windows 7 that were recommended by tech support from Presonus these noises were still there.
So Tech support then gave me the following advice:

+"There are some power options that can be tweaked in your BIOS that may be causing the noise you are experiencing.+

+CPU Settings Section - Intel SpeedStep set to normal.+
+CPU Settings Section - Turbo Mode set to normal not turbo mode.+
+CPU Settings Section (if applicable) - Processor Operation Mode will have 3 settings, Normal, Fast, Extreme (??). Set it to 'Normal'+

+Power Settings: - C1E Support+
+Power Settings: - C3E Support (if it's there)+

+Save BIOS and restart.+

+Typically overclocking CPU's like the iSeries can cause the CPU power to fluctuate causing issues with noise on your audio devices, it is a new find and we are writing a FAQ that will be available on our knowledge base that will have a detailed description on the reasons why this occurs on over clocking CPU's.+

+Make sure any overclocking settings have been set to normal."+

*So for the first Time I entered BIOS only to find that none of these settings can be made on this Toshiba Satellite c660.*

Or can they somehow still be made? Are there tools, programs,...?

I hope someone can hel... Read more

Answer:Missing BIOS Settings Satellite C660


If the settings are not available in BIOS, you will not be able to change it or to appear it within the BIOS.

Mostly the Phoenix BIOS would be used by different manufacturers but the BIOS is always modified by manufacturers and configured for each notebook series.
Therefore particular settings are not always available in each BIOS.

I read in the presonus forum about crackling sound using dual core CPUs.
One guy could solve this using another USB port.

So maybe you should test all available USB ports.

Another option could be the usage of external USB hub connected to external power source?now quite sure if this would help to get rid of such noises but its worth a test.

Last but not least you could test this with connected and disconnected AC adapter

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I cant access my laptop Bios Setup - when I pres F2 , F11 or F12

*Satellite C660-24F PSC1NE*

It only statup Windows I cant access BIOS startup menu. I searched for BIOS updat for my model Satalite C660-24F - PSC1NE - and I didnt find on this web.

Can anyone help me please?

Answer:Can't access BIOS Setup on my Satellite C660-24F

Have you changed any settings in BIOS?
Have you maybe enabled fast boot option?

Please be sure you make regular shut down. Test also F8 option.

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Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before... Read more

Answer:Satellite C660 - 1C7: BIOS upgrade issue


Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

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hi all
HELP ME to reset bios password laptop satilite c660

Answer:Satellite C660 need help to reset bios password


Is the BIOS password known to you?

In such case ONLY the Toshiba ASP (authorized service provider) can reset the BIOS password.

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Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates. But i still want original BIOS file V1.00.

Answer:Satellite C660-168 - Where to get original BIOS file?

> Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates

If you couldn't find ot on the toshiba driver age

it means no update available

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I need Drivers & BIOS for "Toshiba Satellite C660-M203". Please locate me the download link, I am unable to find the model # in the download section.

Thank you!

Answer:Need Drivers & BIOS for Satellite C660-M203

It is really crazy. I cannot find right page either.
Where you have bought it?

Can you please post full part number?

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Computer is a satellite pro C660-29W PSC1ME-00U00KEN

I've set a BIOS supervisor password (no user password is set). I know the password.

If I hit F2 it enters the text editor but does not give any opportunity to enter the password, and so whilst I can view everything there is no way to change anything.

Any suggestions?

Answer:Satellite Pro C660-29W: BIOS won't let me enter the supervisor password

Can this be helpful?

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Bought a Satellite C660-22v on ebay which seems to work fine except none of the Tosh utilities are present.

I was going to reload the OS and downloaded the manual which say I need to set the BIOS to default. The previous owner has set the password on it and has told me what it is. What I want to know is, can I do the system restore without resetting the BIOS or how do I get the Tosh utilities?

Answer:Satellite C660 - missing utilities, BIOS not in default

To be honest I don?t understand what do you mean with these missing utilities. Fact is that this notebook was delivered with original preinstalled Win7 home premium. If you have recovery disc reinstall OS and start to use notebook with ?factory settings? that includes all Toshiba tools and utilities. If you want to install some of them additionally you can download them from

Generally speaking you can do system restore without changing BIOS settings but now when you want to use notebook from other person I think best thing is to remove BIOS password, set BIOS to default settings, reinstall OS and start to use notebook with original ?factory settings?. Later you can configure notebook and change the settings.

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Re: C660-1NR

I have lost the use of the function (FN) button.
I have recently upgraded the BIOS to the latest version about 2 weeks ago but did not notice anything wrong until I wanted to turn off the wireless mode last week.

Anybody know what has caused this?

Answer:Satellite C660-1NR - Lost use of FN buttons after Bios upgrade


Did you notice the problems with all FN buttons or only with the special combination FN + F8 which enables and disables the WLan?

Usually the Toshiba Flash Card Support Utility controls the FN buttons so you could try to restart this tool which you can find in All Programs ? Toshiba -> restart Flash Cards

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First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.

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I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

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Help me please ...

After launching the upgrade of the bios on the win7 pc has shut down due to overheating ...

Now the computer will not start, black screen but lights and fan switched on

I have followed many posts to create a usb pen to recover the BIOS but I could not find the right procedure and I do not know if where to find the correct bios for my notebook

Can you give me a hand with a step by step guide?

Answer:Satellite C660-1GD - BIOS upgrade failed for overeating

When BIOS update is interrupted for some reason there is very complicated situation.
BIOS is screwed up and you cannot start your machine anymore.

In such case you need professional help by authorized Toshiba service provider. They can help you with this.

All I can do for you is to offer this link where you can read about similar BIOS issue. I hope this link can help you.

Good luck.

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One of my customers was caught by a telephone scammer and the result is the laptop now has a power on password.

On this model how do you reset the BIOS?


Answer:Satellite C660-2ED1 - Bios password reset

Hello Jim

BIOS password is very important security feature so BIOS removal technique cannot be theme for public discussion.
Such information cannot be shared on public forums. I hope you understand what I mean.

As far as I know Toshiba uses several different techniques how to remove BIOS password and I depends on notebook model.
If BIOS password must be removed it can be done by Toshiba service provider. Contact nearest Toshiba ASP in your country, explain the situation and they will help you with this problem.

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Dear all,

I have a strange problem with my keyboard for several weeks already. It performs strangely - lags all the time. In every program or Internet site (in the different Internet browsers) - characters (it doesn`t matter which one) would once appear and on the next time would simply not. Sometimes they just appear several times while I am typing. Sometimes simply nothing appears on the screen. Another test - pushing down one character for a long period of time would appear on the screen, but would stop for a fractions of the second and then would continue again visualizing on the screen. This is really annoying. You simply can not write. If I hold down a different character individully and slowly, I wouldn`t have any problems, but I can not write in this way.

That is why I decided to format my Windows OS today (XP PRO SP3) - no effect at all. No viruses. I tried from the WIndows services to turn them on and off one by one - no effect again.

After following these steps:

Workaround Procedure
1.Press then release the 'Fn' key
2.Press then release the 'N' key
3.Press then release the '1' key

... the problem just vanished and I was advised to set the new BIOS 1.70 for my computer. After downloading this package:

and after following these steps: (Steps 2) now I have a problem.

I did everything like written in the instructio... Read more

Answer:Keyboard lags on Satellite C660-11L (PSCONE) - BIOS v.1.70 Problem

If windows cannot stat try please to reinstall windows using Toshiba recovery disc.
After doing this you will have ?factory settings? and I hope everything will be OK again.

Test it please and post some feedback.

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Hello, I have just upgraded to Windows 10 Home from Windows 7 and now HWSETUP.EXE does not run and when restart the laptop I cant get into the BIOS using F2 or F12. Can anyone helpmeet please? Kind Regards

Answer:Satellite C660-125 - Unable to access BIOS after Upgrading to Windows 10

You need to install the Toshiba System Driver for Windows 10.
However the C660 doesnt appear to be in the supported list, so you may need to go into the BIOS instead.

Hold SHIFT during shutdown to stop Windows from entering Hybrid Suspend Mode. Keep on holding SHIFT until the power LED turns off.
The F2 BIOS message only appears if the notebook does a cold boot.

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I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but I can't enter or reset the Bios.

I tried every button combination I can think of.
F2+power on not work.
F1, F10, F12, del, ESC, INS - all not work

BIOS updated to 1.50-win.
Help, please.

Answer:Satellite C660-1TM - cannot enter BIOS due to Quick Boot Function


To access the BIOS you have to power up the unit firstly (press power button) and then press immediately the F2 button. You can press F2 several times in the row to ensure that the button has been activated.

By the way: The Toshiba HWSetup is preinstalled on most Toshiba notebooks.
This utility provides BIOS options and settings. So you can change the boot order in using this tool too. You can find it in Toshiba Assist ->Optimize tab

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There is no setting in the BIOS that i can find.

Bios is up to date

Answer:Changing shared memory in Bios for graphics - Satellite C660 217


This is not possible.

The shared memory is assigned automatically and this is controlled by graphic card driver.
But the shared memory is only in use if the applications (i.e game) would require more graphic RAM.

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I have a Satellite C660-11K & constantly receiving updates for Bluetooth v3.0 from Toshiba Online Product Information. Do i have Bluetooth capability & if not how do i get rid of the nagging update?.

Answer:Satellite C660-11K and Bluetooth update

According notebook specification your notebook model doesn?t have BT and such update is not necessary.
> how do i get rid of the nagging update?
Remove Toshiba Online Product Information from the system and enjoy your life. ;)

One question: is BT stack software installed on your notebook? Check it in control panel > Programs and Features. If yes remove it from the system.

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I currently have the version of the Intel HD Graphics Driver and want to update to Driver but every time I download, unzip the file and open the file, it will Extract and asks "Do you want to allow the following program to make changes to this computer" I click "Yes" and then it just disappears and nothing happens at all. I have waited a long time to see if anything comes up but nothing happens.

Any info on why it isn't updating would be great.

I have also noticed that the same Driver Version on different Toshiba Satellite models has a different file size, I was wondering if I should download and try to install these on my C660 as I presume they would all the the same Driver Update. I just don't know why they would be a different file size.

Thanks for any info.

Answer:Satellite C660 Graphics Driver Won't Update

Can you please tell us which C660 do you have exactly (C660-xxx)?
Which OS do you use?
Do you use original preinstalled OS that you got with your notebook?

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i cannot update registry patch on my pc.

Answer:Cannot update registry patch on Satellite C660

And what now?
Is this some short report or what?
Do you have some questions?

I mean one sentence problem description will not help much to understand your issue.

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Hi, I've got a Satellite Pro C660-2DN, and I'm trying to update my display driver through the Toshiba UK website as Intel refers me to Toshiba when I do their driver assessment thing.

I've downloaded the three latest display driver updates that I can find in the list that corresponds to the C660 but none of them will install - the temp files are extracted, but then nothing happens. Could anyone help me?


Answer:Can't update display driver on my Satellite Pro C660

And which OS do you use?
Do you still have preinstalled original Win7 64bit home premium?

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I've been trying to get a game called Football Manager 2008 to work on this laptop for a long time. I've trawled the Internet for a solution to my problems running it, but I haven't found anything that works for me. In fact, the majority of the time, the problem seems to be solved by the person updating their graphics driver.

I've been trying to find an update that works for me, but I've not found anything so far.

Anyone shed any light on this?

Answer:Satellite C660 - 1F1 Graphic Driver Update?


From my knowledge the notebook supports the Intel HD graphic card (IntelHM55)
So latest driver can be downloaded from Intel page directly.

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Hello all,

So i'm trying to update my graphics driver on a satellite C660 1LD and I'm getting nowhere fast.

The current driver i have is version
Toshiba website offers version which i'm led to believe is an older version than my current one?

I have tried downloading the newest version from the Intel website however this doesn't work either and i cant actually find what the newest version is from this site. Can anyone offer any advice on how to get this done?

The annoying thing is i went through this process over a year ago to fix a bug on civilization 5. I remember it being a bit of a headache then. The most annoying part is that i cant remember the processes i had to go through to get it done. Doh!

Thanks in advance


Answer:Trying to update graphics driver for Satellite C660-1LD


Generally speaking you should use Toshiba drivers only. Why? Drivers offered on Toshiba support page are tested and adapted to work with notebook?s hardware. Of course, you can use drivers from GPU manufacturers support page but you must know that newer drivers will increase GPU performance. More performance means more heat and also a bit risk for hardware.

Result can be suddenly shut downs or even hardware damage.
Anyway, I hope you are satisfied with GPU performance with your last driver so I don't understand why you want to update current version. Be happy that everything works well with this ?non-supported? driver version.

Anyway, I?m sure that you know that everything you do is on your own risk so you can do with your notebook whatever you want. I found one interesting article that may help you.
Check it out please -

Good luck

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I've tried to update this laptop over 100 times, They wont install, i can download i think.
Before my laptop tries to shut down it tries to install 9 Updates. None of them ever works.
Not even the optional updates can be installed now.

Here's my printscreen


Answer:Satellite C660-2N5 - Doesnt update anymore

>I've tried to update this laptop over 100 times, They wont install, i can download i think.
And which updates are available? 9 updates and 166MB. What is listed as important update?

If you have good internet connection you should be able to install available updates. If there is some problem I think it is Microsoft related issue.

When you say they won?t install how should we understand this? Is there some error message?

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I receive a notice that my wireless lan driver needs to be updated. I follow the instructions and find out which device my laptop has (Realtek: RTL8188CE) and download the appropriate software/driver. It appears as a zip file in my downloads folder; I unzip it, and then what?

Reading the Dutch instructions (while I prefer English on the notice saying to download and update the driver) it says to look for a readme file (they are all very old, from 2010, none in 2011). They don't really say anything about what to do. In Dutch it also says to click on SETUP. I find one that is marked as an application, so I double click that.

It runs, then on the screen it says something like: "The software may or may not have installed correctly." So, I click on it to install again. Same thing.

I have had no idea if it installed correctly or not, so I clicked on Control Panel/System/Network Devices (?)/Realtek...... and Right Click to see which version of the Device Driver is there, and it has not changed.

So, what do I do to get this new driver to work correctly?

I have tried this several times and it does not work right. It's getting very frustrating, and there seems to be no way to contact Toshiba support, other than through this forum (which is users rather than Toshiba support, I think).

Please help.


Answer:Satellite C660-15 can't install wireless lan update

Try to install driver using ?old school? method.

Enter WLAN card properties (device manager) > driver >Update driver and browse into folder ?RTL_Driver?. Choose 7x64 or 7x78 folder, depending on OS version you use.

I think it will install the driver.

By the way: if your WLAN works properly you must not install this driver.

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Hello all you wonderful people.

I'm writing this post to inquire as to why the display driver for this model hasn't been updated since 2010?
I have been playing a favourite game of mine (Civilization V) on this model. They updated the game with a patch in November and the computer can no longer display the graphics properly because of the old drivers.

I've done my research on the gaming forums to try and fix this and after looking at my dxdiag its become clear that the drivers are out of date. I've been on the Intel website and they have updated drivers for the card (Intel(R) HD graphics), I've downloaded these drivers however the laptop will not install them unless they are Toshiba verified? My questions are..

Why does Toshiba stop me from installing these drivers from Intel's website?
How do I get round all this Pfaff and update my graphics drivers?

Many thanks

Answer:Re: Satellite C660 - (PSC0QE) display driver update

Hello again,

Having spent a bit of time reading other threads i've managed to update the drivers :)

Thanks for looking

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Relevance 64.78%

I have a Satellite C660-26z. I am trying to use Trimble/google sketchup (3d modelling programme) but keep getting a "Bug splat" error message.

Google have recommended that I up date my driver, when I try to update from Intel, I get an error message telling me it has been modified by the computer manufacture and to contact them.

My driver is Intel (R) HD Graphics Version =
The programme runs well on my 5 year old other computer.

Any suggestions ????

Answer:Satellite C660-26z - Intel graphic driver update is not possible


It is well known that you cannot use drivers offered by graphic card manufacturers. Not for mobile computers. Display drivers are modified by notebook manufacturers to offer balance between performance and hardware protection.

What you can try is to check if Toshiba offers newer driver for newer notebook models.
Please check on Toshiba download page -
If you can find newer display driver for:
Satellite L775 (PSK6DE)
Satellite R700 (PT314E)
Satellite Pro U630 (PSK01E)

Please post some feedback.

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New to this forum so dont know if this problem has been covered.

Have installed Photoshop elements 11 and premier elements 11.
The elements program runs ok but cannot get get premier elements to open new project. Adobe advised trying to update drivers which I have tried without success.

When running driver update on laptop it says latest driver installed.
On checking Toshiba update site it shows later version
Have downloaded this ,I then unzipped it and it says will start automatic installation when finished but nothing happens.

Have tried several times but once unzipped it will not install.

Any help would be appreciated and infact confirmation of latest driver.

Answer:Satellite C660-23M - graphic driver update issue

It may be software related by the sounds of it, Have you updated direct x, as this is used aswell as adobe.

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sorry for my English level, I'm French

I have an issue without solution with my Satellite C660 (for the moment i hope!) I downloaded the software google sketchup 8, dedicated to the architecture drawing, but it doesnt work, I always have a bug message informing that it is necessary to update de drivers of the graphic card (According to google support it seems that OPENGL functions should be implemented in the drivers of my laptop)

So I have downloaded the last available drivers for the configuration I have ( Intel HD graphics for pentium, windows 7 64 bits) ;

the link ( french website, the one for Intel is not currently available, it is an .exe document)

I have tried to manually update de graphic card driver with the device manager menu (graphics card > update the drivers button> manual file.exe selection ), but at the end there is no update, I only have a very quick message informing that windows has determinated that the drivers are already updated.

Actually there is no changes on the drivers (still the same date of the pilotes 28/07/2010 in the graphics card properties) and sketchup is still out of work

Any suggestions?

Thanks in advance

Answer:Satellite C660 - Intel HD Graphics update issue


What C660-xxx do you have exactly?

If you have an Intel graphic card, you should download the driver directly from the Intel website.
There you should find the latest driver version

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Relevance 64.78%

In short I'm looking to update the graphics drivers for Intel HD Graphics, the current version is, I've tried multiple times to get them from Intel's own site but I'm either downloading the wrong ones or I simply can't find it. Nor can I find the driver under the Toshiba Support. The device manager is unable to find any updates either.

Model: Satalite C660-220
Part No: PSC0QE 05000CEN

This has been a problem for about a year now, so any help would be appreciated.

Answer:Satellite C660-220 - Can't update Intel graphics driver


The notebook supports the Intel Core i3-370M CPU
According to the Intel ARK page where you could check all the CPU specs, the CPU provides the internal Intel HD graphics. This was the first Intel HD GPU release.

I checked the Intel download page and unfortunately, the Intel page does not provide the Intel HD graphics (for Intel Core CPUs 1st gen) anymore.

But I found an newer version of Intel driver on Toshiba EU driver page:
[Intel HD graphics driver v8.15.10.2353 Windows 7 - 64 Bit| =2&selFamily=2&selSeries=312&selProduct=6013&selSh ortMod=null&language=13&selOS=all&selType=11&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=11&page=1&ID=79658&OSID =30&driverLanguage=42 ]

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Satellite C660 PSC1QE
After first time automatic Win 10 Pro 64 update from Win , the wifi was not found.

But extremely strange was the "loop reset" after plug in the power cable (Toshiba original parts).
Formatted 2 more times and the problem was same: loop reset after plug in the power cable.

I hope also some Windows 10 BIOS UPDATE.

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Relevance 64.78%


I have a Satellite C660 and I, just recently, reformatted it. There was no problem with the reformatting. I installed Windows 7 Ultimate x64 bit. After that, i installed the proper drivers like the LAN drivers. There was no problem until I installed Counter-Strike 1.6. In the Video options of CS, there were 3 choices for renderers, (Software,OpenGL ,and D3D).

Before the reformat, i was using the OpenGL option. But after that, it seems like the OpenGL is missing.

i tried to find the cause of this problem online and most of the solutions i found was to update my display driver. Evidently, the updated driver supports OpenGL. (Please explain if i got something wrong as I'm not really a techie).

Browsing online, i found the updated display driver in the Toshiba website. ( It is version

This is my display driver version right now.

And as you can see, the one in the toshiba site is more up-to-date. I downloaded it and installed it. But after the installation, there was no notification or anything that said my driver was updated. I checked again in the device manager but the driver WAS NOT updated. I also tried to right-click the driver>Update>Look for updates online, but it says it is already the most updated..

Please help me. My laptop is very far from unusable. But it bugs me that I cant... Read more

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Relevance 64.78%

The title says it all.
Why can't i update my graphics card?

I asked amd support and they told me just like this: " It's because it's a Toshiba. "

Answer:Satellite C660: Can't Update ATI Mobility Radeon HD 5470

> I asked amd support and they told me just like this: " It's because it's a Toshiba. "
What a funny answer. It is well known that all notebook manufacturers offer own driver versions adapted for certain notebook models.

It depends on notebook?s cooling system and overheating protection. I?m really wondering this support guys didn?t explained it to you how it works on mobile computers.

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I have a Satellite C660-115 that is stuck in a "loop of despair".
I'm an IT support engineer and a customer brought this notebook to me, which was stuck in a Win7 (64 bit prem) repair loop which simply said Win7 could not be repaired.

I backed up customer profile using Hiren boot CD (did chkdsk as well - all OK), then did a factory restore.
No problem at all with the restore.

Started to do Win7 updates; SP1 seemed to install OK without errors.
The system then picked up 37 Win7 updates automatically and requested a reboot.
On reboot Win7 went into "drvload.exe" and started an automatic repair.
This took some time and the system did start up OK, but without any sign of SP1, so looks like the system restored to an earlier point?

I've though the this update process 3 times now and every time, after a batch of auto updates, the same sequence occurs.

How do I get out of this loop? What is causing this problem, which I've never seen before?

No software has been installed, other than that from the recovery process.
I've even uninstalled McAfee, just in case this might be an issue - no change.

Ah, just took another look. Noted in Win7 system logs that the restore was caused by a corrupted C:\ci.dll file. Googled to find this was a sign of by a rootkit virus in the HDD Master Boot Record (the ci.dll file itself is NOT corrupted) . Found a fix tool

That identified the ... Read more

Answer:Satellite C660-115 Win7 update stuck in loop; SOLVED!

Thanks for sharing!

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Relevance 62.73%


Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

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Don't know if anyone can help me but I'm losing the will to live.

I've got this laptop, the OS corrupted and basically failed due to a malware infection. I never had the recovery disks so I've clean installed Windows 7 Home Premium 64 bit twice in the space of 3 days because each time, Windows Update will not work. It simply sits on checking for updates and never finishes. I've tried EVERY solution going - ive reset windows update, done all the fix it programs supplied by microsoft to no avail.

As I said, this is a totally clean install, no anti virus, no 3rd party firewall, updates attempted via both ethernet and wifi. Am I missing a driver of some sort? There are no exclamation marks or warnings in device manager?!

It's doing my head in. What am i doing wrong?!

One observation, both installs have required me to activate via phone, it wouldn't work via the internet?! Is this related in any way?
Drivers installed:

I got them off this page:

Is there any that I'm missing that are important?

Thanks in advance!


Answer:Satellite C660 PSC0LE - Win7 64bit clean installation - update issue

Is SP1 already installed on your Windows 7 system?
If not, you could download this from here:

Otherwise I recommend you to check the MS knowledge base regarding the Windows 7 update issues.

You don’t’ use the Toshiba image and therefore this isn’t Toshiba notebook problem but system issue.

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a friend gave me his HP DV6500 Notebook to fix it. He said it made an update and then for hours nothing happened. He shut it and started again.

I could see that it tried to recover 2 times. The second time it was successful but it somehow resetted or returned the Vista to a fresh install!!! His data was locked in a previous User account, I backed it up on a usb-stick with a linux live cd.

I can't make a reinstall because now a bluescreen always appears even when I boot from Vista DVD.

ntoskrnl.exe corrupt when try to boot vista in the normal way.
How can I fix that without being able to use the repair option of the DVD?
Sorry, the title of the thread is wrong. I figured out already that the BIOS version is for an Intel. So everything is ok with the BIOS actually.

Answer:Solved: HP DV6500 Notebook wrong BIOS update by HP update function?

Ok, I could fix it after following instructions from this page:

The Txf-log had to be removed and afterwards I was able to use the repair function of the Vista DVD again.

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