Computer Support Forum

BIOS update issue on Satellite C660-28J - Project ID check fail

Question: BIOS update issue on Satellite C660-28J - Project ID check fail

HI,

I have a problem with updating the BIOS on Toshiba Satellite c600-28j.
Error: Project ID check fail

Model: C660-28J
Part NO: PSC1NE-01200XRU
Serial: XB063018K
BIOS Version: 1.10
OS: Windows 7 Pro SP1 32-bit

What can you recommend?

Thanks.

Relevance 100%
Preferred Solution: BIOS update issue on Satellite C660-28J - Project ID check fail

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: BIOS update issue on Satellite C660-28J - Project ID check fail

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=64817

The BIOS from Toshiba Australian page should work

1 more replies
Relevance 112.23%

I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR). I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error *"project ID check fail"* what to do? how can I solve this problem?

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40

Hi

Usually the VAP (value added package) needs to be installed in order to update the BIOS.
Is VAP installed? If yes, try to update or reinstall this package again and check if BIOS update is possible.
Furthermore disable any security software like firewall or antivirus software which could prevent the BIOS update.

3 more replies
Relevance 112.23%

I have a laptop Toshiba Satellite C660-1ME (Part Number : PSC1SE-00G009AR).

I wanted to update the BIOS with the latest version 1.40. When you run the BIOS update gives this error "*project ID check fail*" what to do? how can I solve this problem?

And read all Thread about this problem but not change.

Answer:Satellite C660-1ME PSC1SE - project ID check fail while BIOS update 1.40

Hi

I recommend checking this thread about the same error message:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=64817
It seems that the new file has been uploaded and seems the issue has been solved in this case?

3 more replies
Relevance 93.67%

Update to 1.4 stops on : Project ID check failure. I have Satellite C660, BIOS version 1.0.

Thahx for help.

Answer:Satellite C660 - BIOS update stops on : Project ID check failure

Can you post more info please?

Which notebook model do you have exactly (C6660-xxx)?
DO you use original preinstalled operating system that you got with your notebook?

16 more replies
Relevance 101.27%

Hi all

I was updating BIOS on TOSHIBA SATELLITE C660-13R from windows 7 64 bits. Downloaded driver from toshiba web. Half way the installation laptop freezes. I have left it for 40 mins to run but it did not get back to normal state. As motherboard fan has started to move on high speed I decided to take battery out. In result when I power back my laptop I have 1 beep from the motherboard and black screen.

Can some one help me please ?

Answer:Satellite C660-13R - BIOS update issue

Obviously the BIOS update procedure has failed. Something went wrong during the update process and it looks like the EMRPOM module has not been flashed properly.
This is the reason why the notebook does not work anymore.


Possible solution?
Well, if EMPROM isn?t damage, it should be possible to re-flash the BIOS module once again using special BIOS version and BIOS crisis disk.
Usually the Toshiba authorized service provider in your country should be able to re-flash the module using such crisis disk.

I read also in this forum that some people managed to re-flash the EPROM module using some 3rd party crisis disk found somewhere in the internet? but this did not work always?
So probably the ASP will be your last resort?

However, use the forums advanced search option to find related threads about the BIOS crisis disk? could be interesting for you

2 more replies
Relevance 95.94%

Hi.

We have Been having trouble with our battery so tried everything besides updating the BIOS.
The laptop hasn't had as n updated bios since 2012 anyway.

So went to Toshiba downloaded the right one. Got to programming block 17 then nothing the system froze.fan stayed on. It was on for a while so had to pull the plug before she overheated.

So obviously tried firing it up again. Blank screen. LEDs fine. DVD drives spins fans working. And one beep where it detects ram. Tried various combination of keys to no avail. So called tosh support.

They quoted 187 if they have to reflash and 275 to replace motherboard.
Now not stating the obvious not paying that I'd rather buy a nee one Lil


Basically as anyone got ideas how to do it yourself before i surrender on her

Answer:Re: Satellite C660-119 - BIOS fail

I don?t think you will be able to fix it but check
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=54395

1 more replies
Relevance 86.1%

Whilst updating the BIOS the system froze at step 7 of replacing the BIOS code, needless to say the laptop will not boot as the BIOS is now corrupt.

I have the BIOS.BAK but need advice on how to restore the BIOS. I copied the BIOS.BAK to a usb stick and plugged this into the laptop and then powered on the system (I've tried holding down F, F2 and together). I can see that the usb stick flickers initially but clearly does not progress with the restore.

I hope someone might be able to advise how to use the BIOS.BAK file to restore the BIOS.

Answer:Satellite C660 - BIOS Update Failed, help needed to restore BIOS.BAK file

Unfortunately I cannot help you with this but check please this interesting thread - http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=54395

3 more replies
Relevance 85.28%

Good day, fellow Toshiba notebook owners.

I have a little trouble upgrading my BIOS to a "newer" (according to Tempro) version.
I just installed the Tempro application, and it detected that my BIOS needs an upgrade, so I naturally downloaded the "new" BIOS. Everything went fine, but when I tried to install it, a message popped up in the install window:

"*The program will be closed!* There is an error occurred, please check below items. Bios version above 190. Battery capacity more than 10%. AC is attached."

No matter what I do, I get the same error, over and over again. I looked the problem up before I posted this thread, and other people encountered it, but, unlike my case, advices like "Close all background applications", "Charge your battery", or "Make sure the AC is attached" really helped them.

I tried closing everything, my battery is always fully charged, as I rarely disconnect the AC adapter, and, of course, the AC connection issue is not the cause, since it is almost always plugged in.

I checked my BIOS version in +msinfo32.exe+ and it is 1.90 already, but I remember upgrading it months ago (sooner than the release date of this last version), and if, hypothetically, I have the last version already installed, why doesn't Tempro acknowledge it and keeps alerting me over a non-existent issue?

Maybe there is something wrong with Tempro, but I just need to be sure before... Read more

Answer:Satellite C660 - 1C7: BIOS upgrade issue

Hi

Tempro notify you about new uploaded drivers or BIOS?
The Toshiba European driver page provides all the drivers and BIOS files and the latest BIOS version 1.90-win has been uploaded at 04.06.2012 and therefore you received this notification by Tempro software.

Who knows why they uploaded this file once again.. but fact is that your BIOS is up to date and therefore you cannot update the BIOS once again using the one and the same version.

3 more replies
Relevance 84.87%

windows7 64 bit
anti virus f-secure from talktalk

downloaded BIOS_V200_WIN.EXE when got tempo alert today

clicked run as administrator
extracts files and brings up box
phoenix uefi winflash
analise old and new bios
winflash for uefi has stopped working
close program
event viewer shows

Faulting application name: winflash.exe, version: 1.1.26.0, time stamp: 0x4b0b90c3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02774020
Faulting process id: 0x1474
Faulting application start time: 0x01cd68c5e0d498a8
Faulting application path: C:\Program Files (x86)\UEFI WinFlash\winflash.exe
Faulting module path: unknown
Report Id: 1f73efe4-d4b9-11e1-a41b-b870f4c55a8a

also

Fault bucket 2563155615, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: winflash.exe
P2: 1.1.26.0
P3: 4b0b90c3
P4: StackHash_e8ad
P5: 0.0.0.0
P6: 00000000
P7: 02774020
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\Ken\AppData\Local\Temp\WER2E9E.tmp.WERInt ernalMetadata.xml


and finally

Fault bucket 0, type 5
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: BIOS_V200_WIN.exe
P2: 4.65.0.0
P3: 7z Setup SFX
P4: 7-Zip
P5: Igor Pavlov
P6: 1
P7: 200
P8:
P9:
P10:

I am wondering if the f-secure anti virus is blocking the bios update

i do not want to remove it unless it is the culprit

Answer:Satellite pro c660-21d can not update BIOS

> I am wondering if the f-secure anti virus is blocking the bios update

Before running an BIOS update tool, you should close all running apps in the background and should disable firewalls and antivirus software too!

Furthermore the VAP (value added package) should be installed on your notebook.
The VAP is an Toshiba tool package which can be found on the Toshiba European driver page.

7 more replies
Relevance 84.87%

Hello I want to ask if there any way to update EC Embedded Controller
My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios


In last time flashing bios the EC part not make to update...
i'm currency have BIOS 1.50 version
EC 1,40

Have some problems computer not runnig well, turbo boost technology not working properly my video driver stop working, wifi card slow my PC speed, Synaptec touchpad stop-start working randomly
I try evrything Recovery win 7 not help now im using win 8 with lthe last drivers
and its still the same.......

OR Toshiba will update bios version for this model soon?

Answer:BIOS update for Satellite C660-1TK

Hi

> My lap top Satellite C660-1TK (PSC1QE-01900GGE) use american megatrends bios

This is Toshiba European notebook model and the latest available BIOS can be downloaded from Toshiba EU driver page.
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU

The latest BIOS for this series is currently the BIOS 1.50-win
So your BIOS is already up to date.

6 more replies
Relevance 84.87%

Hello,
today I found out that somehow I had clocked my processor to just 1.3ghz. I googled that I have to install toshiba value added package. After successful installation my processor started working normally (max 2.8ghz).

Unfortunately it has caused massive overheating of my notebook. While I was downloading bios update(and surfing normal websites) temperature went up to 83?C! I'm just not doing anything it's going really high..(btw. I'm using cooling pad).

I found out that if I update bios(current version 1.5) it might solve/help(maybe) this problem. I downloaded both 1.7, 2.0 versions.

Version 1.7:
when I run it, it just throw an error:

---------------------------
Phoenix WinPhlash64
---------------------------
Failed to retrieve system BIOS information.
BCPSYS block signature was not found.
Error code: -100
---------------------------
OK
---------------------------


Couldn't find any solution for this..


Version 2.0
There is an error occured, please check below items.
BIOS version above 200. (I've got 1.5)
Battery capacity more than 10% (tested it with 8%)
AC is attached. (it wasn't attached)


Huh? I'm totally out. Computer is unworkable if I don't fix that overheating problem.(bios update)


Thanks for any help.

More replies
Relevance 84.87%

Hi

I've been using my Satellite C660-1D7 for a year now, and recently I'm having a wireless connection problem with my laptop. I can find the network in my laptop, but it constantly loses connection. It's kinda annoying.

So I tried to update BIOS update, but every time, it showed up ' There is an error occured, please check below items. BIOS version above 200. battery capacity more than 10%. ac is attached.' Well, I've checked mine, and it's 'TOSHIBA 1.40, 2011/1/21'.

Can anyone please help me out?

Thanks,

Answer:Satellite C660-1D7 - Cannot run BIOS update

>... but it constantly loses connection. It's kinda annoying.
Have you this problem with battery power supply only or the problem is there when notebook is connected to AC power supply too?

2 more replies
Relevance 84.87%

Hi their.

I need to update the bios of my Satellite C660. I download the install pack versionn 2. But I get this messege: "Tere is an error occured. Please check below items. BIOS version above 200. Battery capacity more than 10%. AC is attached."
So my current version is 1.5, battery full, and AC plugged.
What's the problem?

Thanks!

Answer:BIOS update on Satellite C660

Hi

Can you please post full model name of your notebook? I just want to check which BIOS version is offered for download.

By the way: why do you want to update BIOS? Is there some serious problem with your machine?

7 more replies
Relevance 84.05%

A customer with a C660-117 got a message from Tempro saying update BIOS. He did what he was told but the update crashed at Block 8 and would go no further.

Laptop will not boot now. Is there a BIOS recovery tool or does it need to be returned to Toshiba to be fixed. Customer not happy as it was Tempro that told him to update BIOS.

Any help greatly appreciated.

Answer:Satellite C660-117 crashed on BIOS update

Hi

Usually the BIOS update procedure is safety.
But some before executing an BIOS update, all applications and software like antivirus software, firewalls which run in the background should be closed.

However, as far as I know the BIOS flash ROM needs to be flashed/repaired by using an crisis disk?

Check also this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=54395

But if it would not be helpful, you will need to contact an Toshiba ASP in your country to get it fixed.

2 more replies
Relevance 84.05%

I downloaded bios-20120613151531 and extraected in a folder with same name.
But there I do NOT see the list as shown in the instructions but I see only "BIOS_V200_WIN.exe"
Double clicking that gives:
Installing UEFI WinFlash 0.02 - This program will be closed

What should I do?

Answer:Satellite C660 BIOS update does not work

>But I see only "BIOS_V200_WIN.exe"

This is also a zipped package?
You should unzip the BIOS_V200_WIN.exe by clicking right and choosing extract here.
Now you should get other files.

1 more replies
Relevance 84.05%

Hi,

Has anyone noticed that the fan comes on more frequently and makes more noise now than in the previous BIOS (1.80)?

I thought I had got round the noisy fan issue by running on an extremely low power/performance setting but I'm sure it's got worse now.

Answer:Fan noise with BIOS update 1.90-WIN for Satellite C660

To avoid some misunderstandings you should follow the first post you have created about the same theme:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65847

1 more replies
Relevance 84.05%

Hi there,

Trying to update one of my employees laptops with bios 1.50 (C660) and it is displaying an error message displaying 3 possible causes. Ac adapter not plugged in (it is) battery is less than 10% (it isnt) and BIOS is more up to date than version 1.50. When I tried the update the laptop was currently running 1.00. So I updated the bios to 1.30 with no problems but when trying to update to 1.50 it still displays the error.

Any ideas? Need to get the bios installed as it seems to fix the typing issues that the laptop has been suffering from.

Thanks

Answer:Satellite Pro C660 - BIOS update error

Hi buddy,

What operating system is installed at the moment?

For BIOS update it?s necessary that Value Added Package is installed and you run the update as Administrator. Make also sure that battery is fully charged.

What is the model number of C660?

6 more replies
Relevance 84.05%

I have New Satellite C660-1TK (PSC1QE-01900GGE) In sunday i flashed with version 1,40 Without any problem
NOW i see that i have new version 1,50
Startting the bios flashing .exe
bios flashed done but the procces s not complete
after programing s done the Lap top freeze with big noise from the fan....
i needet to remove the battary and now

the version of the buios is 1.50 but EC version is 1.40 still the old becose the flashing is t not complete with succses....now i try to reflashed but show s me you are with the last et version of bios>!

Message was edited by: fensms

Message was edited by: fensms

Answer:Satellite C660-1TK - BIOS Update Go Wrong

To be honest you can be happy that your notebook works because many people have had bad luck after not successful BIOS update.

In my opinion you should not ?play? with BIOS updates. At the end you will damage BIOS update and your notebook will not start at all. Maybe you should contact Toshiba service provider and clarify this. Ask for help. They should do it for you. If something goes wrong it will not be your fault.

Be careful with this. It is just my opinion and advice for you. Don?t change well running system.

5 more replies
Relevance 82.82%

Hi All

Have Satellite C660 with keyboard lag issue tried to update Bios but after downloading Bios from Toshiba web site and running the intaller a message says the Bios already installed is a newer version and the install with now cancel.

Can anyone help?

Pilot

Answer:Satellite C660 - Keyboard lag and BIOS update will not install

Can you please tell us which C660 model do you have exactly (C660-xxx) and which BIOS version is installed?
Please check it in BIOS settings.

6 more replies
Relevance 82.82%

My sister asked me to update her laptop (Toshiba Satellite Pro C660-16N; Part number PSC0ME-01S00SEN) from Windows 7 Home Premium (64-bit) to Windows 8 (64-bit).
So I did.

Then I went to Toshiba's UK website to check if there were any drivers I needed to install for Windows 8. The only one was a BIOS update (to BIOS v1.70). I have no idea what the previous BIOS version number was.

So I run the update application within Windows 8. Phoenix Technologies WinPhlash starts and then halfway through the update, the whole thing freezes.

The trackpad wouldn't move the cursor or anything. I had no option but to unplug the laptop from the wall and remove the battery. The laptop is not under warranty.

Of course, now it won't turn on. It beeps once when I press the power button, but the system doesn't turn on. A couple of minutes later, it sounds one long beep then two short beeps. It then keeps repeating this "one long beep, two short beeps" sequence every couple of minutes.

I have Googled and read website after blog after forum post, but nothing works. The links to the software suggested on these websites/blogs/forums are usually dead, so I cannot try what they suggest.

The most common solution is the Phoenix Crisis Recovery Tool. I have managed to download v1.0.0.4 which is supposed to enable me to make a bootable USB key. The version of this tool that I have downloaded is meant to be for a Lenovo ThinkPad X200. I have the correct BIOS.rom for the Satelli... Read more

Answer:Satellite Pro C660 bricked by BIOS update that failed

Take a look into this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=59637

Maybe the last comment from user *gansell1980* could help you.
Otherwise you need help from Toshiba authorized service provider in case to reflash the BIOS ROM module.

5 more replies
Relevance 82.82%

I bought Satellite c660-13r 11.05.2011

After Install, and setup Internet conection, ther was message on Bulletin Board, NEW BIOS so I update the laptop bios with TOSHIBA BULLETIN BOARD. I updated the bios to 1.30 with no problems,

NOW I HAVE BIG PROBLEM,
1. POST takes 30sec,
2. booting windows is slow
3. notebook is so slow i can cry!
4. when i open new window or just klick to open new link, everything stay for 3-4sec

and i must ask you, how is this posibile, when i open HWSetup, in start menu ->toshiba->utilytis
I can see BIOS.Version 1.40 04/08/2011 i can send you screenshots

How can i flasch BIOS with other versions,
Its big problem to work

Thank you and i hope you can help me..

Answer:Satellite C660-13r PSC0LE - BIOS update problem

Hi

The BIOS version should be mentioned in the BIOS settings.
Power up the unit, press F2 and check the version there.

Furthermore I recommend settings the BIOS back to default settings.
In BIOS settings you will need to press F9 to get default. Then save the changes and exit BIOS.
Reboot the unit and check how many processes are running in the OS background.

I recommend disabling some not essential processes in msconfig.
There you can go to StartUp tab and could uncheck not needed processes.

7 more replies
Relevance 82.82%

Hi,
I recently updated my BIOS on my Toshiba Satellite C660 to 1.70.
Everything went smoothly, but when I rebooted and tried to connect to the internet, it could not.

I thought this was a temporary error, but it has been 3 months and it still has not repaired.

Can you assist me? Thank you!

Answer:Re: Satellite C660 - after BIOS update cannot connect to the Internet

Have you tested it with WLAN and LAN connection?
Have you noticed the same problem using both connections?

2 more replies
Relevance 82.82%

Any idea how I can update a C660 PSC0QE from linux? It runs really well, but the keyboard issue is very annoying.

Answer:How I can update a Satellite C660 PSC0QE BIOS from linux

You cannot update the win based BIOS in Linux!
You have to use Windows in order to update Win-BIOS.

8 more replies
Relevance 82.82%

Hello everybody;

MODEL NAME : SATELLITE C660-115
PART NO : PSCOLE-00500KFR

My problem is now my laptop is dead : black screen with short bip (tnx to toshiba download support how show that the operation is easy)
I used Toshiba flash bios tool "phoenix flash 64", following the exact setup and at level 17 of 34 maybe he just frooz and nothing change for infinity time so i remove the battery with the sad knowledge that is maybe the end .

For the moment i don't wat to do, specially that i don't have a usb external floopy disk!!

is there any other solution withe usb flash memory?

More replies
Relevance 82.82%

Hey,

So I'm overhauling a C660-2JN, part # PSC1ME-01L00KEN, and having installed a clean Windows I got latest drivers for everything and went to check for BIOS updates.

If you visit the 2JN's page and go to the Driver section there is one BIOS listed: [v1.50-WIN|http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=3&selSeries=313&selProduct=6019&selSh ortMod=3010&language=13&selOS=null&selType=null&ye arupload=&monthupload=&dayupload=&useDate=null&mod e=allMachines&search=&action=search&macId=&country =8&selectedLanguage=13&type=null&page=1&ID=80880&O SID=-1&driverLanguage=42] .
This is the BIOS that's already installed.

Now, the confusing bit is if I try to find updates via the ["Update your BIOS" page|http://uk.computers.toshiba-europe.com/innovation/download_bios.jsp?service=UK&banner_id=BIOS_DOWNLO AD_BANNER] it displays two newer results for the C660 -- 1.70 and 2.00.

I say "for the C660" because the part number of this machine doesn't exist in the bottom drop-down box, so I'm unsure how wide of a search I'm really doing.

I've extracted all three packages and they all use different flashers and have ROMs of different sizes, so I'm guessing the newer ones are for different spec'd machines, but it'd be nice to know (and, hey, maybe list compatible part numbers for stuff l... Read more

Answer:Satellite C660-2JN PSC1ME BIOS update confusion

Ah, I found my answers.

2 more replies
Relevance 82.82%

Where I can get detail description about new changes of bios update dated 14/02/12, version 1.50-WIN for Satellite C660 PSC1NE ?

Answer:Satellite C660 - Where I can get detail description about BIOS update?

Hello

Unfortunately such info is not available for EMEA notebooks. On Toshiba US sometimes I found such info but at the moment there is no similar notebook with this BIOS update version.

Anyway, if everything is K with your notebook don?t change anything.

2 more replies
Relevance 82%

The Satellite C660 had problems from start: Freezing Screen after startup and very, very slow. Also a HDD recovery did not help.

I tried a Bios Update and loaded the file that downloadable from Toshiba (version 1.7). The Bios Update did not complete and now the notebook does not work at all.

As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.

This is all very disapointing and a big waist of time and money.

Answer:Satellite C660 - Freez after Startup - Corrupt BIOS update 1.7

> The Bios Update did not complete and now the notebook does not work at all.
That?s really pity? it looks like the ROM module has not been flashed properly.
I think this was a problem related to the hardware since you had problems before updating the BIOS.
I think this affected the BIOS update procedure.

> As the warranty is void I will now buy a bios chip in china and I am now looking for the bios file.
Forget it mate?ROM module cannot be replaced? in most cases the ROM module needs to be flashed using an crisis disk?

Would recommend asking an Toshiba ASP for help and to reflash the BIOS using crisis disk.
This should not be very expensive?

By the way: did you see this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=54395

1 more replies
Relevance 82%

Hello,

sorry for my English level, I'm French

I have an issue without solution with my Satellite C660 (for the moment i hope!) I downloaded the software google sketchup 8, dedicated to the architecture drawing, but it doesnt work, I always have a bug message informing that it is necessary to update de drivers of the graphic card (According to google support it seems that OPENGL functions should be implemented in the drivers of my laptop)

So I have downloaded the last available drivers for the configuration I have ( Intel HD graphics for pentium, windows 7 64 bits) ;

the link ( french website, the one for Intel is not currently available, it is an .exe document)

http://www.touslesdrivers.com/php/constructeurs/telechargement.php?v_code=37057&v_langue=fr

I have tried to manually update de graphic card driver with the device manager menu (graphics card > update the drivers button> manual file.exe selection ), but at the end there is no update, I only have a very quick message informing that windows has determinated that the drivers are already updated.

Actually there is no changes on the drivers (still the same date of the pilotes 28/07/2010 in the graphics card properties) and sketchup is still out of work

Any suggestions?

Thanks in advance

Answer:Satellite C660 - Intel HD Graphics update issue

Hi


What C660-xxx do you have exactly?

If you have an Intel graphic card, you should download the driver directly from the Intel website.
There you should find the latest driver version

5 more replies
Relevance 82%

New to this forum so dont know if this problem has been covered.

Have installed Photoshop elements 11 and premier elements 11.
The elements program runs ok but cannot get get premier elements to open new project. Adobe advised trying to update drivers which I have tried without success.

When running driver update on laptop it says latest driver installed. 8.15.10.2189
On checking Toshiba update site it shows later version 8.15.10.2353.
Have downloaded this ,I then unzipped it and it says will start automatic installation when finished but nothing happens.

Have tried several times but once unzipped it will not install.

Any help would be appreciated and infact confirmation of latest driver.

Answer:Satellite C660-23M - graphic driver update issue

It may be software related by the sounds of it, Have you updated direct x, as this is used aswell as adobe.

13 more replies
Relevance 81.59%

I have used the Toshiba support download page to identify my model A205-S4629 Satellite laptop and downloaded the following BIOS update utility sa200f0v520.exe.

After building the IOS install disk and running the Phoenix Phlash16 utility I get the following message "File has different BIOS part number".

The utility is using the following image file MW10M520.ROM.

Any input is appreciated,

Thanks,

Answer:Satellite A205-S4629 BIOS Update Fail - File has different BIOS part number

Hi

As far as I know the BIOS package downloaded from the Toshiba US driver page contains the WinRAR 32-bit self-extracting ZIP file which includes both Windows-based and diskette based BIOS update installation options.

Did you try to update the BIOS using Win-based BIOS?

What OS do you use?

1 more replies
Relevance 81.18%

Good evening,
Five hours ago I did update the BIOS and restart the computer after I noticed that the cooler speed is increased and disturbing. Mention that they have purchased a Toshiba Satellite C660 last month.
Please, if you can help me how to set the correct rotation!

Thank you!

PS:Sorry for my english i am not from england!

Answer:Re: Satellite C660 - after BIOS update cooler speed is increased and disturbing

I think several people have posted about this issue here on this forum so it is a great pity that you didn?t check this forum before you have made decision to update BIOS. If you have a bit time check other postings in Satellite C category.

Anyway, what I can say is that you can try to reduce cooling fan speed using cooling method option in advanced power settings.

This should reduce cooling fan speed and your notebook will work much quieter. Set it simply to ?battery mode? option.

2 more replies
Relevance 81.18%

I've been experiencing keyboard lag on my C660-184 (PSCOQE) since I got it, and it seems to have recently gotten worse.
I've tried to do the recommended BIOS update (bios-20110530152148) to fix it, but the update cashes, with this error message:


Problem Event Name: APPCRASH
Application Name: winflash.exe
Application Version: 1.1.26.0
Application Timestamp: 4b0b90c3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000029
Exception Offset: 000907b6
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1:e8ad
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3:e8ad
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any ideas? Thanks!

Answer:Satellite C660-184 BIOS update fails: winflash.exe stops working

Hi

BIOS update requires the VAP (value added package) and all security tools should be turned off.
Here is detailed instruction how to update the BIOS:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=60

You can also check if new OS installation would fix this because this issue could be related to muddled operating system? you know? but firstly try to reinstall the VAP and be sure that you use the right BIOS.

6 more replies
Relevance 79.13%

Don't know if anyone can help me but I'm losing the will to live.

I've got this laptop, the OS corrupted and basically failed due to a malware infection. I never had the recovery disks so I've clean installed Windows 7 Home Premium 64 bit twice in the space of 3 days because each time, Windows Update will not work. It simply sits on checking for updates and never finishes. I've tried EVERY solution going - ive reset windows update, done all the fix it programs supplied by microsoft to no avail.

As I said, this is a totally clean install, no anti virus, no 3rd party firewall, updates attempted via both ethernet and wifi. Am I missing a driver of some sort? There are no exclamation marks or warnings in device manager?!

It's doing my head in. What am i doing wrong?!

One observation, both installs have required me to activate via phone, it wouldn't work via the internet?! Is this related in any way?
Drivers installed:
Chipset
Video
Audio
LAN
WLAN
Touchpad

I got them off this page: http://www.toshiba.co.uk/innovation/...untry=8&page=1

Is there any that I'm missing that are important?

Thanks in advance!

Dan

Answer:Satellite C660 PSC0LE - Win7 64bit clean installation - update issue

Is SP1 already installed on your Windows 7 system?
If not, you could download this from here:
http://windows.microsoft.com/en-us/w...service-pack-1

Otherwise I recommend you to check the MS knowledge base regarding the Windows 7 update issues.

You don’t’ use the Toshiba image and therefore this isn’t Toshiba notebook problem but system issue.

2 more replies
Relevance 79.13%

I've made big mistake. I tryed to install BIOS update for my SAT A-200. Everything went fine but after shuting down computer doesn't boot any more.
If I start it manualy power light comes on hard drive fleshes few time and thats all.

I've got this update with toshiba TEMPRO with Toshiba. I need some advise

Answer:Satellite A200 - BIOS update fail

That?s really bad but in this case you can?t do anything.

You should go to a local ASP. Maybe they can recovery the BIOS and in worst case the mainbaord must be exchanged.
On the Toshiba website you can search for an authorized service provider.

2 more replies
Relevance 78.31%

L300-03C BIOS Update to V2.2 then Fail to boot on XP
Model:PSLB8C-03C01X
Please help
My OS is WinXP SP3 , BIOS was v1.4
using the latest BIOS V2.2 windows file to upgrade(from v1.4)
The progress is normally finished , however it fail to boot up.

I still can enter BIOS Setup , but can not run Windows XP to login screen.

So , what I can do?

Thank you

Answer:Satellite L300-03C - BIOS Update to V2.2 then Fail to boot on XP

What happen exactly when you start your notebook?
Is HDD recognized properly in BIOS settings?

Can you start OS in safe mode (F8 at start up)?

2 more replies
Relevance 78.31%

There I was thinking, I should keep my computer up to date. So I tried to update BIOS. The BIOS update got stuck for 3 hours at some stage 3. The computer will not reboot now, not even to a setup screen. DEAD

I have read somewhere that you can make a bootable USB flash BIOS recovery. Then use a certain key combination ie Fn and B or Fn and W (can not remember). Can some one give me a step to step guide from where to download software, right to recovering my BIOS and machine?

I should not have to pay any fees to get my PC working again as it was working perfectly before this upgrade attempt. I did nothing wrong.

Thanks,
spiralvista

I have model pspb6a ocso4m (au model)

Answer:Satellite P200 - BIOS update fail at stage 3

Hi spiralvista,

> I have read somewhere that you can make a bootable USB flash BIOS recovery
Yes, I did read about such threads here in forum but it doesn?t always work and there is no official support for this procedure. Everything what you do with such BIOS recovery tools happen on your own risk and in worst case you could destroy the whole ROM module.

Best option would be contacting an authorized service provider because the guys can have professional tools to reflash the ROM module where the BIOS is stored. So you should get in contact with the guys and ask for help. They can also tell you how much it will cost.

Sorry that I can?t give you another answer but here it?s an user to user forum only where you can talk with normal people like you and me ? Nobody from Toshiba here ;)

1 more replies
Relevance 76.67%

Hi @all

how can i make a bios update on the Keyboard extension?

Bios from Tablet is 1.70
Bios from Keyboard is 1.50

When i start the update, the update say "Your Bios is up to date!"

Sorry for bad english, it is not my native Language

GuidoT

Answer:Satellite Click Mini - BIOS Update Keyboard extension fail

If your BIOS is already up to date, you don’t need the BIOS update.

and you can use only the BIOS which is available on the Toshiba download page

5 more replies
Relevance 75.85%

When i run PC Diagnostic tool in my Satellite C660 it shows the result as ''FAIL'' for the Hard Disk.
Is there any problem with the hard disk?

Message was edited by: Sammy007

Answer:PC Diagnostic tool in my Satellite C660 shows FAIL for HDD

> When i run PC Diagnostic tool in my satellite c660 it shows the result as ''FAIL'' for the Hard Disk. Is there any problem with the hard disk?

it doesn't say anything, I mean Pc diagnostic tool can can show false result and the hdd works fine itself. Anyway, backup all data if it fails. You can also download the 3rd party program to test hdd condition. (like hard drive inspector)

2 more replies
Relevance 75.03%

Hello Forum - I hope someone can help.

My kids (PC people) run a C660-IST (two years old). I say 'run' - the machine is going at a snail's pace. Confession - their dad has only ever worked on Apple (I know, i know....) so [email protected] thrashing around trying to help them. With limited success.

I've found something called 'Computer' and it says:

Hard Disk Drives (3)

WINDOWS (C:) 81.3 GB free of 149 GB
Data (D:) 141 GB free of 148 GB
Microsoft Office Click-toRun 2010 (Protected) (Q:)

I had supposed that the kids had simply filled up the memory running games (Sims and Zoo Tycoon) but - looking at the memory available that doesn't seem to be the case.

So I ran the 'Diagnostic Tool' programme. Everything looked fine....until it ran the 'HARDDISK'. And it says 'FAIL' in the 'results' box.

That's as far as I've been able to get. Not sure why the 'FAIL' result is there. Not sure what the kids can have done to the machine for this to happen.

Two questions:

- would the 'HARDDISK FAIL' be the cause of the machine running so slowly?

and

- is there anything I can do to try and fix the problem?

Please be gentle with any response - PC management is NOT my forte!

Many thanks

Helpless Dad

Answer:Satellite C660 is running slow - hard disk 'fail'?

> would the 'HARDDISK FAIL' be the cause of the machine running so slowly?

Yes, a faulty HDD can be the reason for slow notebook performance.

> is there anything I can do to try and fix the problem?

There are some things which should be clarified.
If its an physical HDD problem, the only one real solution is: HDD replacement.
If the issue is related to bad sectors and files stored on the HDD, the solution might be much easier:
First of all I would recommend cleaning the system using CCleaner (freeware software)
You could delete the temporal stored files.
Additional you could defrag the HDD partitions .
Here a nice article from Microsoft:
http://www.microsoft.com/atwork/maintenance/speed.aspx#fbid=opdomAEomx0

but finally if you would not notice any improvements, you could format the HDD and install the system again using the Toshiba recovery disk.

10 more replies
Relevance 74.62%

Hello

I have a old leptop satellite 2520 CDS .
I have a problem with the BIOS and Cmos .
I turn on ad after 3-4 seconds write me
**** Bad check sum (CMOS) *****
Before this problem I run the kill disk program to formad the c end d partion and I want to restart, did boot process from te cd to install XP.

But it started to do this problem.
Then I decided to upgrade the BIOS
I succesfully upgrade my BIOS to version 8.0.
I started the leptop but there is the same problem.

Now I can't enough do F2 that dosn't work .
What can I do ? Please help me
Sam

Answer:Satellite 2520cds: BIOS issue - Bad check sum (CMOS)

Hi

The Real Time Clock (RTC) battery provides power for the internal clock/calendar and for maintaining system configuration settings.
This error can occur when a machine has been left turned-off for an extended period of time, and is the result of a depleted RTC battery
If first step you should try to recharge this battery.

To charge the RTC battery, connect the AC adapter and turn the computer on.
Leave the machine on for about 24 hours to ensure a full charge in the RTC battery. Please note that the RTC battery does not charge while the notebook is turned off, regardless of whether the AC adapter is connected or not.

In the BIOS setup screen press the [Home] key to restore the default values, then press the [End] key to save and exit, then the [Y] key to confirm and restart the system.
Then set the correct date and time in Windows

As Windows starts-up, you may see an error message about an "Invalid System Time". Go ahead and click "OK" to clear the error dialog.
Open the Windows Control Panel and open the "Date and Time" control by double-clicking its icon. Set the correct date and time, then click OK to save.

1 more replies
Relevance 72.98%

Hi All ! Excuse my poor english because i'm french.

A friend gives me his Notebook (a Satellite 4090CDS exactly) because he had a probleme.
In fact, the problem is that when I switch on the computer, i have one and only one message(not even the red toshiba logo) which is "Ready for BIOS update. Place the BIOS update diskette in the drive, and press any key when ready to proceed."

So I go on french toshiba website, in the BIOS download, i find that i have to download this update: http://support.toshiba-tro.de/tools/bios/satellite/4030-4060-100/bios_820.zip

Ok, i download and unzip it to a diskette and i boot the notebook with the disjette, it said that the update was made successfully and automatically reboot.
This time, the red toshiba logo appears, but next i have a black screen with a message:

**** Bad check sum (CMOS) ****
Check system. Then press [F1] key.

And after that, i can't do anything, not even press F1. If i reboot the notebook, i meet myself one more time with the first message "Ready for BIOS update..." and it is still and still the same.

If anyone could help me to understand what is the problem, it would be very nice.
Thanks.

Bastien.

Answer:Satellite 4090 BIOS issue - "Ready for BIOS update..." message appears

It sounds as if your CMOS chip has a problem. It?s possible that the CMOS battery has failed and your BIOS settings are being lost.
Maybe the RTC battery is empty. In this case you should plug the AC adaptor to charge the RTC battery.
Please note that the RTC battery (CMOS battery) will charge after the notebook main battery was fully charged. In this case the charging procedure could take several hours.

But if after this long charging procedure this message appears again so I assume the battery is dead.
I suggest you contact your nearest ASP to get your notebook checked.

5 more replies
Relevance 72.57%

Hi

I'm having trouble flashing my bios.
I have a Satellite Pro L40-15A.

The Toshiba winflash tool that comes with the bios file tells me that the 'Old BIOS can't recognise EEPROM'

I was recommended to use AFUDOS on another forum but that tells me the bios has an invalid boot block.

AMI flas for dos tells me the flash rom is write-protected??? There is no option in bios to disable it and I don't think anyone would be dumb enough to put a hardware Bios protect jumper on a laptop.

Please help

Thx

Answer:BIOS update issue on Satellite Pro L40-15A - Old BIOS can't recognise EEPROM

Dear Bruce

Can you please tell me what you want to do and please explain to us your steps to update BIOS on your Satellite Pro notebook?

I have done BIOS update over 20 times last month and I am really wondering what you want to say with terms like EEPROM or AFUDOS. Which BIOS update version you want to use? I presume 5.10. am I right?

2 more replies
Relevance 71.34%

I tried to update my BIOS on my T530 today.  Tried both 2.07 and 2.50 (I'm running 2.04).  I'm using the Windows app, not the BIOS CD.  With both 2.07 and 2.50, I get the following error message: "Fail to do module option. The utility process has not completed."  Can anyone help?  I saw one thread that indicated this may be because I chose the option to keep my custom start up image when presented with the option, but I was afraid to choose anything else.  FYI, now the Lenovo update utility doesn't even tell me there's a BIOS update available...it's listed in my installation history as a successful update! Thanks for any help you can offer.  













Solved!

Go to Solution.

Answer:BIOS Update fail on T530 - Fail to do module option

If you are on Windows 8 it is likely because you need to do a full shutdown. The default is hibernate shutdown for the next boot. Then there will be cold reboot after which if may finish the process. Windows 8 shutdowns are totally different process and the machine is never totally off.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

3 more replies
Relevance 70.11%

Hi,
I have an issue when trying to update the BIOS of my Z30-A-12R.
I have installed currently the bios version 2.6. My computer had to be reformatted and all the programs re-installed. When reinstalling utilities the ECO utility could not be installed due to the incompatibility with the bios version I am using.
When trying to update the bios, the new version is 4.2 but when trying to download it and apply it, it says that my computer is not supported.
Is there any way to update the bios? Why do I have a problem with the new version?
Thanks for your help.

Answer:BIOS Update Issue on Satellite Z30-A-12R

If you have Win7: Install Toshiba Value Added Package.
If you have Win8/10: install Toshiba System Driver and System Settings.

1 more replies
Relevance 69.29%

Hi
I wonder if someone can assist, the compter has bios win-1.90 issued feb 2012, looked today and they have issued new bios 1.70 dated 1/06/2012.

What gives there is no record of 1.90 version and I guess 1.70 is much earlier ??? and if one does a search on web (non Toshiba site) it shows toshiba 1.90 as latest.

Before anyone ask why do I need need Bios, some times have improvements

Thanks
Tony Miller

Answer:Re: Satellite C660/1J2 and new BIOS

I?ve checked Toshiba support page and you are right. Offered BIOS version is 1.70. I don?t know why lower version number is offered as latest BIOS update.

Anyway, check Toshiba page next days. Maybe newest version will be offered.
But let?s be realistic, if your notebook runs well you don?t need BIOS update. If you don?t have some serious problems don?t change anything.

3 more replies
Relevance 69.29%

Hello,

I have problem with my notebook Toshiba Satellite L850 (PSKDLA-0C900R). When upgraded BIOS to 6.1,there was pop-up with Error

"Flash process will be terminated!
Current platform have secure boot feature, it must provide NV storage location by IHSI interface.
Please contact OEM BIOS enginner to add the feature..."

I pressed okay on that error and it upgraded BIOS, but now I can't change any BIOS option, I can enter into BIOS setting and can see BIOS options but it doesn't allow me to change any

e.g. if i want to change Boot order, i can go into BIOS and can see boot order but can't change or select any of the options

I use Win7 64bit

What should I do?
Please help..

Answer:Re: Satellite L850 - BIOS Update Issue

If I?m remembering well BIOS updates from version 6 are designed for Win8.
If not necessary don?t change anything.

Do you have some problems with your machine?

9 more replies
Relevance 69.29%

Hi,

i have a problem with *BIOS* update on my Toshiba *U500-1D8-PSU9ME*.
Currently the BIOS is +v1.50+, but on this page http://eu.computers.toshiba-europe.com/innovation/download_bios.jsp?service=EU
i found new version +v1.90+. (I know, that updating BIOS should be not done when no problems occurrs, but i have time-to-time some problems with starting etc...)

When i start the update *UBIOS.bat* nothing happens, but the thread from *WinFlash.exe* is running on background.

What can i do? I found this manual http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm but it isn't helpfull.
Any idea?

Thanks,
Regards

Answer:Satellite U500-1D8 - BIOS update issue

Hi

If you have downloaded the BIOS v1.90 then you have to unzip (unpack) this package firstly. Inside the package you will find the BIOS190.exe
You have to execute this exe file.

You are saying that WinFlash.exe is running on background?. Well, try to close this process and start then start the update again?
You could also reboot the unit and could try to start the procedure once again

3 more replies
Relevance 69.29%

Dear All,

Satellite A200-1z3

I have the same problem as many of you already discribed here. After Downgrading to Win XP I have found out that part of the functions activated by FN button do not work, eg FN+ F2 , FN+ F6, FN+F7, FN+F8, FN+F9, FN+ F12, FN+ 1, FN+ 2, FN+ TAB.


I read through this forum and found out that you can solve this problem be reinstalling BIOS. When I was trying to download BIOS from website it requires Pass and Login which I dont have. Though do you have any suggestion of do I download it from there?

If not How I can activate keboard light FN+F2 and scroll pad Lock FN+ F9 without FN button.

Thank you very much

Answer:BIOS update issue and FN key on Satellite A200-1z3

Hi

> When I was trying to download BIOS from website it requires Pass and Login which I don?t have.
Did you use the right Toshiba driver page???
You story sounds strange for me because I have visited the Toshiba European page and have chosen your model; Satellite A200-1z3 PSAE3E.

And I was able to download the BIOS 5.60-WIN.

So maybe you should try again? I?m sure it will work!

Bye

2 more replies
Relevance 69.29%

I have an old Satellite 2180 CDT and a message saying "Ready for BIOS update. Please insert a BIOS update disk......" is displayed when I turn on the computer.

I have downloaded the correct BIOS update to floppy disk, and follow the instructions from Toshiba.
When I insert the disk and press a key,
the floppy disk starts for a second, but stops and starts again. This continues and at the same time the laptop gives a short beep every time the disk drive starts.
The light indicator for the floppy disk is blinking green.

I will be very grateful for any help. I do not often use the computer, but have important information on it....).

Answer:Satellite 2180 CDT: BIOS update issue

Hi

Can you please say what?s wrong because I don?t see any problems.
The fact is that you can hear a beep tone during the BIOS update procedure.
Did you get any error messages or something like that?

Maybe this BIOS update document will help you:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?service=EU&FID=TRO0000000b07

5 more replies
Relevance 68.47%

Hi all ...

I sat and would update the bios for my Toshiba Satellite C660-1TT (PSC1QE-01D006N5)

Sloopy as i was, i left the computer to get some coffee, *obviously one of my kids was there* and pressed some buttons. This resulted in the computer "froze" after a while i had to forced it to turn off.

Now the clock change back time and date every time I boot the computer and i can?t get wifi to work.
I tryed to reinstall the bios again but then get message that i already have the same or newer bios and installation terminated.

Someone who can tell if I can somehow trick the computer into thinking it is a newer version or mabye bring in the older again and then update?

Grateful for any help! Robert

(excuse my bad English)

Answer:Satellite C660-1TT - BIOS trouble

Hi

From my knowledge it?s not possible to downgrade the BIOS in windows mode because you will always get a notification that newer version is already installed.
From my knowledge the Toshiba ASP technician can downgrade the BIOS but only using the traditional (DOS) BIOS version.

But I would recommend testing this workaround.
Shut down the notebook. Remove the battery and disconnect the AC adaptor.
Now leave the notebook disconnected for a longer period of time? I think about 3-4 hours?
Then connect the battery and ac adaptor and access the BIOS pressing F2 while powering on the unit.
Here you should set the BIOS to default (F9) and save the changes.
Now boot the notebook and check how it would work.

Usually the date and time resets because the CMOS battery is empty. But I cannot imagine that this might be a problem here? however, you can charge the CMOS battery running the notebook on mains for 18-20 hours. During this period of time the notebook needs to be ON.

Check this

1 more replies
Relevance 68.47%

I have the same problem. Latest BIOS version for my notebook is 1.3 but on my is 1.4 installed?! Notebook is 10 days and I can?t work with it.

We have few C660 (PSC0LE) we bought tham on same day and they all have 1.3 and are working perfect. Only my is BIOS 1.4 version and it?s not good at all.

Please my question is how can I flash BIOS with 1.3?

Answer:Satellite C660 - How to downgrade the BIOS?

Hello

Why you have created an additional thread about BIOS? I mean this can be discussed in your other thread too.

Anyway: BIOS downgrade is not possible and can only be done from an authorized service provider in your country. On Toshiba website only the newest version is available so a downgrade is not possible.

2 more replies
Relevance 68.47%

I have a C660-2E1 which has locked me out with a BIOS password, can any one help with how you reset the Bios password ?

Any advice would be appreciated.
Thanks in advance.

Answer:Re: Satellite C660-2E1 - BIOS Lock out

Unfortunately you cannot reset BIOS password and it must be removed by authorized service provider. They can help you with this.

To contact them check please http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/

7 more replies
Relevance 68.47%

I have a strange problem with a Satellite C660-18C, and was wondering if anyone had any suggestions.

This is a friend's laptop that crashed a little while ago. He appears to have tried to reinstall an operating system, although not using the recovery media, which he never made when the notebook was new. He has not managed to do this, so asked me to take a look.

The hard disk is still the original Toshiba disk that shipped with the laptop, although it has been removed and replaced. This was done to do some basic testing on the hard disk, which showed no errors.

If you boot the laptop from a USB stick with a Windows 7 Pro installation image, you get as far as choosing a partition to install Windows on to. It shows "Disk 0 Unallocated Space 232.9GB"

However, it reports "Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu."

I have looked in the Bios and I can see no trace of the hard disk. For instance, if you look under "Boot", this list only shows, CD/DVD, FDD, LAN and USB.

It seems to make no difference whether the SATA mode is set to "AHCI" or "Compatibility"

Does anyone have any suggestions?

Thanks

Answer:Satellite C660-18C HDD missing from BIOS

Usually good working HDD should be listed in BIOS (first BIOS page).
There you should see the HDD name and the size.

If first BIOS page does not provide any details about the HDD, then the HDD was not recognized by BIOS and in most cases this means that the HDD is faulty.

If you are 100% sure that this HDD isn?t faulty (for example it works in connection with another notebook), then an HDD controller malfunction could cause the problem?

But I guess it?s an HDD issue?

4 more replies
Relevance 68.47%

Not displayed the first page (POST) at startup companies.
In the BIOS has changed something like "FAST POST CHECK == true"
In the upper left corner of the "_"
In response to pressing the ON at F2-F8 del does not respond (in the bios to get both?)
He opened the keyboard underneath the battery removed, the result got lost during a BIOS did not give signs of life.
Bios flashed to date, the zero on the ground.
OS starts OK
Help me!

Answer:Satellite C660 - Changed something in BIOS

Hi costy,

I?m a little bit confused about your posting. What does it mean exactly? You cannot enter the BIOS but Windows start properly, right?

Well, usually you can enter the BIOS if you press F2 key after you turned on the computer. So you have to press only one key to enter the BIOS and not both. Press F2 key several times until you see the BIOS setup.

Check this!!!

4 more replies
Relevance 68.47%

I attempted to update the BIOS from 1.00 to 1.20 yesterday through WinPhlash64 and it froze halfway through the writing process.

I've read online that there is a crisis recovery mode and a Phoenix utility program that can help reflash the BIOS..but for different Satellite models (e.g. A350). I found the guide [here|http://forum.notebookreview.com/toshiba/469337-toshiba-satellite-a350-bios-recovery-phoenix.html].

Does anyone know if this will work and *why* Toshiba don't host the original 1.00 BIOS version on the product page for this particular model?

Any help will be greatly appreciated, thank you.

Answer:Satellite C660 - BIOS Corrupt

Hello

I can?t say much about Crisis recovery tool for BIOS because everytime I did a BIOS update it worked properly so I never had a problem.

What I can say is be careful with such tools: You could destroy the whole ROM module and I believe nobody has tested this tool on C660 from Toshiba.

Such BIOS recovery can only be done from an authorized service provider because they have special tools from Toshiba I think so in your case I would get in contact with the guys to clarify the problem and they can help you go get rid of this.

Good luck! :)

1 more replies
Relevance 68.47%

Hello,

I enabled the Quick Boot Function which skips the Logos and only boots from HDD, but now I need to install a 32bit Windows for School, but I can't enter or reset the Bios.

I tried every button combination I can think of.
Is there any way to remove this feature again without taking it apart?
The existing Windows is not the Original one, so no toshiba software is installed.

Thanks for help.

Answer:Satellite C660-2C3: Cannot enter BIOS

Hi

Did you try pressing F2 button while powering up the notebook?
Press F2 several times in the row? if this will not help press firstly "INS" key and then F2 to enter the BIOS

Good luck

4 more replies
Relevance 68.47%

I have tried all the usual F2, Del and all othe F buttons including ESC, nothing works, i really need to get into my bios because my touchpad wont work.

Answer:Satellite C660-1U4 - can't get into BIOS settings

To be honest i don?t know what you want to do in BIOS.
If touchpad won?t work check if touchpad driver is installed properly and also be sure touchpad is not disabled. Use FN+F9 key combination to enable/disable touchpad.

2 more replies
Relevance 68.47%

Hi,

I have a Toshiba Satellite c660-268, when I boot it displays the following ..

Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This Product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and
US6, 327, 625
Realtek PCIe FE Family Controller Series v1.23 (07/28/10)
PXE-MOF: Exiting PXE ROM
Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

And when I access the BIOS, the HDD/SSD and ODD are not present.

please help me am stack..

More replies
Relevance 68.47%

Hey.

I just bought a new Satellite C660 24 hours ago. I installed all of the updates and programs for the PC to run smoother, but i can't install the Bios 1.50. It gives me an error when I try to install it.
When i go to see the current bios version it say it's in 1.20.

How can this be fixed?

Cheers.

Answer:Satellite C660 - Can't install BIOS 1.50

Hey,

Why you want to update the BIOS? Do you have any problems with your new C660 notebook?
I mean BIOS update is always a little bit risky so I would only do the update if it?s really necessary, otherwise BIOS update is no important and you can forget it.

Just have fun with your new notebook and enjoy it! :)

2 more replies
Relevance 68.47%

I have for 1.5 years a Toshiba Satellite L40-14F PSL4CE.
I encounter the error of LOW CMOS battery but I was unable to find it in order to replace it. Where is it positioned?

Second problem: After a BIOS update (the version from the site) with the same setting in Windows XP, after I let the lid down and then back up the notebook hesitates for about 2 seconds and the music stops. These problems were not present before the BIOS update.

Thank you for cooperation.

Answer:Satellite L30-14F - CMOS battery low and issue after BIOS update

Hello

BIOS battery can be replaced by authorized service only. to do this the whole notebook must be disassembled. By the way: check user?s manuals. There you will find info how to load BIOS battery.
If I remember well the notebook must be connected to AC adapter over 48 hours. Check it in manuals.

Maybe is my English bad but I don't understand second ?problem?.
Can you please try to explain it again? Sorry.

2 more replies
Relevance 68.47%

Hello, I have two issues with my laptop.

First is related to keyboard. It started few days ago, laptop has shutted down because of low battery, when I turned it on again, I've received a malfunction of keyboard.
The key problem is that when i typing for ex 4, it appears on screen as r4, and so on for some other keys.
I'v searched through web that it possibly can be because of BIOS. And decided to update current version.

And here comes second problem:
I've downloaded bios update from toshiba site, and tried to install it, but it stops on last step, something about region.
Could somebody please help with issues?

Answer:Keyboard and BIOS update issue on Satellite L505-13V

Hello

> I've received a malfunction of keyboard.
What message you received exactly? Was this message Windows based or what exactly?
Of course it could be a keyboard malfunction but software malfunction as well. Easiest way to check this is connecting an external keyboard.

> I've downloaded bios update from toshiba site, and tried to install it, but it stops on last step, something about region.
Where did you download this update exactly? Was this update especially for Satellite L500-13V and PSLJ0E model series?

4 more replies
Relevance 68.47%

Hi,

Can any one help!?

Have tried to update my M60-175 bios with toshiba bios downloads but recieving rom size error while trying to flash rom
my current bios; version toscpl-6040000, 1.00parttblx, smbios v 1.04

Thanks

Answer:Bios update issue on Satellite M60-175 - rom size error

Please check this Toshiba FAQ document about;

+I cannot update my BIOS with the Windows based Phoenix BIOS ZIP-file under Windows XP.+
+I always receive following error message: The size of ROM file is incorrect.+

http://support.toshiba-tro.de/kb0/TSB59014X0000R01.htm


It should helps to solve this issue

3 more replies
Relevance 68.47%

I'm trying to fix this laptop for a girl I know, I've built machines and fixed many before and this is my first time needing help but I am stumped.

Basically she told me her hard drive had stopped working, this was verified by a third party. I told her what hard drive to buy, she got it and I installed it.

I initially tried to install windows 7 from a USB, it was recognised in the but I was getting a failure.

I assumed something was up with the USB so tried to install from CD which is also failing:

[ CD/DVD&nbsp;&nbsp; TSSTcorp CDDVDW TS-L633C] is failed<br><br>The hard drive is recognised.

I have tried changing the SATA controller mode to compatibility, which is the only other option from AHCI

Somewhere it pops up Media Test failure, check cable but very quickly so I barely can read it, but CD, hard drive and USB's are all recognised.

Any thoughts? I've had this laptop for a couple of weeks now, she is getting understandably impatient, please help :/

More replies
Relevance 68.47%

Hi,

I'm new to this site and need some advice.

I have a Satellite C660 Laptop and when I recently turned it on I got this message.. HDD has a Smart Predict Failure Function, check drive.

I have done a HDD Recovery but still getting the same message.
Do I need to buy a new HDD and if so where is the best place to buy one.

I live in regional WA.

Any advice would be much appreciated.
Thanks
Ange

Answer:Satellite C660 - message: HDD Smart Predict Failure Function - check drive

Hi

This looks like the HDD is going bad and in this case the recover procedure isn?t a real solution.
I think you have to replace the HDD in order to fix this problem.

The notebook supports the 2.5? SATA HDD and I think that you should find some good online offers in your region.

By the way: after the HDD replacement you should be able to recover the notebook again using the recovery disk.

1 more replies
Relevance 68.06%

I have a Satellite C660, sub model PSC0LE.

The (CPU) fan constantly surges on and off every minute or so. It is loud, and extremely intrusive / annoying. This is occurs regardless of load / CPU temperature. I have seen references to this issue, and some people have suggested that a BIOS update fixes it.

I have updated my machine to the latest available version (1.40) but this has not fixed it.

I note that this submodel (PSC0LE) doesnt have a BIOS update as late as some of the other variants (there is a 1.8 version for some of the other C660 submodels) and I think the fan issue is resolved in that.

Does Toshiba have plans to fix this on the PSC0LE via a new BIOS, or is there any other way to stop this as it is really distracting.

TIA,
dan

Answer:Satellite C660 - Fan surging constantly- BIOS fix

Try please to reduce cooling fan speed changing advanced power options > Toshiba power saver > cooling method.

For normal usage I recommend you to use balanced power plan and set cooling method to lower level. It should reduce cooling fan activity.

5 more replies
Relevance 68.06%

I cant access my laptop Bios Setup - when I pres F2 , F11 or F12

*Satellite C660-24F PSC1NE*

It only statup Windows I cant access BIOS startup menu. I searched for BIOS updat for my model Satalite C660-24F - PSC1NE - and I didnt find on this web.

Can anyone help me please?

Answer:Can't access BIOS Setup on my Satellite C660-24F

Have you changed any settings in BIOS?
Have you maybe enabled fast boot option?

Please be sure you make regular shut down. Test also F8 option.

4 more replies
Relevance 68.06%

Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates. But i still want original BIOS file V1.00.

Answer:Satellite C660-168 - Where to get original BIOS file?

> Where do i get original BIOS file. I've got 1.00 version of BIOS and the support site says there's no available bios updates

If you couldn't find ot on the toshiba driver age

http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

it means no update available

3 more replies
Relevance 68.06%

Hello!

I need Drivers & BIOS for "Toshiba Satellite C660-M203". Please locate me the download link, I am unable to find the model # in the download section.

Thank you!

Answer:Need Drivers & BIOS for Satellite C660-M203

It is really crazy. I cannot find right page either.
Where you have bought it?

Can you please post full part number?

3 more replies
Relevance 68.06%

Good Morning,

I have forgotten my BIOS password on Toshiba Satellite Pro C660, could you please help me as I have lots of work inside that I am working on.


if any further details required please let me know I am ready to provide them.



thank you very much

Answer:Satellite Pro C660 - Forgotten BIOS password

BIOS password can be removed only by an Toshiba authorized service partner.
If you don?t know the password, you need the help from ASP in your country.

2 more replies
Relevance 68.06%

hi all
HELP ME to reset bios password laptop satilite c660

Answer:Satellite C660 need help to reset bios password

Hi

Is the BIOS password known to you?
No?

In such case ONLY the Toshiba ASP (authorized service provider) can reset the BIOS password.

1 more replies
Relevance 68.06%

Hey everyone,

I use my Satellite C660 Notebook for some music production and I try to get my extern Presonus Audio Interface working. All is well so far except some occasional cracking noises in the AudioInterface. After fixing some things in Windows 7 that were recommended by tech support from Presonus these noises were still there.
So Tech support then gave me the following advice:

+"There are some power options that can be tweaked in your BIOS that may be causing the noise you are experiencing.+

+CPU Settings Section - Intel SpeedStep set to normal.+
+CPU Settings Section - Turbo Mode set to normal not turbo mode.+
+CPU Settings Section (if applicable) - Processor Operation Mode will have 3 settings, Normal, Fast, Extreme (??). Set it to 'Normal'+

+Power Settings: - C1E Support+
+Power Settings: - C3E Support (if it's there)+

+Save BIOS and restart.+

+Typically overclocking CPU's like the iSeries can cause the CPU power to fluctuate causing issues with noise on your audio devices, it is a new find and we are writing a FAQ that will be available on our knowledge base that will have a detailed description on the reasons why this occurs on over clocking CPU's.+

+Make sure any overclocking settings have been set to normal."+

*So for the first Time I entered BIOS only to find that none of these settings can be made on this Toshiba Satellite c660.*

Or can they somehow still be made? Are there tools, programs,...?

I hope someone can hel... Read more

Answer:Missing BIOS Settings Satellite C660

Hi

If the settings are not available in BIOS, you will not be able to change it or to appear it within the BIOS.

Mostly the Phoenix BIOS would be used by different manufacturers but the BIOS is always modified by manufacturers and configured for each notebook series.
Therefore particular settings are not always available in each BIOS.

I read in the presonus forum about crackling sound using dual core CPUs.
One guy could solve this using another USB port.

So maybe you should test all available USB ports.

Another option could be the usage of external USB hub connected to external power source?now quite sure if this would help to get rid of such noises but its worth a test.

Last but not least you could test this with connected and disconnected AC adapter

1 more replies
Relevance 68.06%

after updata bios my satelite c660 not starting and recive un message bip ,one long bip and 2 short bip
the screen is black
how i reinstal the bios in this condition
thanks for answer

Answer:Satellite C660 - BIOS updata failed

I’m afraid that BIOS is screwed up now. I don't know which BIOS and how you have installed but something goes wrong.

I don't know what you can do now but check please this thread - https://forum.toshiba.eu/showthread.php?54395

Following instructions there, maybe you will be able to fix the BIOS.

2 more replies
Relevance 68.06%

Hello.

I had trouble with flashing my bios on toshiba c660-1cj yesterday.

I have downloaded newest bios program and have followed all steps to correctly do flash...
When asked to restart, i have restarted laptop and now i am stuck on black screen and 5-6 seconds of working fan..

What may have been cause to this problem?

1b165571k is serial no.
http://support1.toshiba-tro.de/tedd-files2/0/bios-20120613151531.zip is bios link
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm is the link to steps i followed.

can i get any help on this please?

Answer:Satellite C660-1CJ BIOS flash error

> What may have been cause to this problem?

Some background processes which could not be closed properly?
Some installed software like Antivirus, cleaners, etc?
Hardware problems???
Its simply not possible to say why an update did not function?

>can i get any help on this please?
As far as I know the ROM module should be flashed again using an crisis disk.
This can be done by an Toshiba service agents.

3 more replies
Relevance 67.65%

Hi everyone,

I was running the update of the BIOS I downloaded at this site, when the system hang up.
After some time I had to umplug the power wire to turn the notebook off.

It seems that the BIOS got corructed.
Now I turn the computer on but display is always black, leds are green all the time.

I've tried pressing F12, F2 when turning on, and nothing happen.

Please help me if you can. Thank you! Albert

Answer:Satellite L100 doesn't boot up - BIOS update issue

Hi there,

if bios had been corrupted, then it will leave you with no option but to bring it to an Authorized Toshiba Repair Center.


Updating the bios is really risky, It should not even be interrupted. The Bios is responsible in Identifying and Initialization of the system component hardware (such as the video display card, hard disk, and floppy disk) If this is corrupted then you might just really get a black screen.

Hope this will help you :)

3 more replies
Relevance 67.65%

Hi

I need help because i have one toshiba A500-149 but the ilumination of keyboard dont work (FN+Z).
I see a new Bios update and my question is:
This new update 2.00 win solve that problem?

this upgrate is secure?

Answer:Satellite A500-149: Would new BIOS update 2.00-win solve illumination issue

> This new update 2.00 win solve that problem?
Question: Did the keyboard illumination work from the first day of purchase?

If yes, the issue is not realted to BIOS.

Secondly: the illumination can be enabled and disabled in BIOS.
Did you check the settings there?

Thirdly: did you check something in the software?
Possibly the reinstallation of VAP (value added package) would be helpful

12 more replies
Relevance 67.65%

Hello,

i have this notebook just about 2 months, so the solution of this problem cant be that my notebook is old and inside is dust..
if am i just surfing on internet, temperature of notebook is about 40-60 degress, but if am i gaming it goes quickly up (65-75)
- maybe after 2 hours gaming temperature goes up and i must quit game.
If temperature is about 75 degress, computer started to be noisy and i think it goes down..

What i have to do?
Thanks

Answer:Re: Satellite C660-11W - overheating issue

After reading your posting I don?t know what the problem is. The temperature you mentioned in your posting is not on critical level so I think there is no reason for panic.

When you want to play the game, close all useless applications, switch to high performance power plan and be sure notebook is placed properly on the desk. Cooling fans should not be blocked and notebook must be able to ?take a breath?.

Until there is no ?unexpected switch off? there is no reason for panic.

3 more replies
Relevance 67.65%

Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?

Thanks

Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

4 more replies
Relevance 67.65%

Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue

Hi

Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

1 more replies
Relevance 67.65%

I am having an issue with the keyboard on my Satellite c660 laptop, part number: PSC1LE.
The best way I can describe it is as a stuttering problem because it comes and go's (fine for a few hours, then not for a short while).

The problem is that for reasons unknown to me I keep encountering a problem where the A, N and Enter keys do not work when pressed. Occasionally pressing the key repeatedly (they aren't jammed) just makes the letter come out, but I can't keep pressing the key five or six times to get one letter. Just to mention, I have not spilled anything on the keyboard.

I have done full anti-virus and spyware scans but have found no issues.
I have this evening done all of the windows updates available to me, however it doesn't seem to have done the trick.

After restarting the device following the updates all worked well for about 15 minutes, until the same three keys stopped working again. On this occasion it lasted only for a couple of minutes, and now I am writing this with the same keyboard.

Note: I am not using the original keyboard. I changed the board due to minor material damage but had it done privately.
However this was done the better part of a year ago and has worked perfectly since being installed, until this new issue occurred in the last few weeks.

If anyone has any further recommendations or suggestions as to what may be the cause or any solutions then please share them.

Answer:Satellite C660 - Keyboard issue

I think you would understand that nobody is able to say why your keyboard malfunctions.
Only if the notebook hardware has been checked/scanned, it would be possible to say what?s wrong here?
But generally speaking there is a good workaround to diagnose the problem.

You could connect the external USB keyboard to the notebook and could check if the same problems with the mentioned buttons will occur.

In case the external USB keyboard would work properly, I think that your internal keyboard is the troublemaker? in such case you would need to replace the keyboard once again.

4 more replies
Relevance 67.65%

Hey Guys,

I've been having an on and off issue with my touchpad for at least a couple of months now. I've tried doing the function +F9 thing with little effect. I also re-downloaded the synaptics driver which seems to make it work for a little while but then it started working only sporadically.

Currently my touchpad works some of the time, if it fails at first pressing Ctrl Alt Del and then Esc seems to make it work for a little while longer but after that it simply stops working. I'm a student and not having a fully functioning laptop is often a great hindrance so any help would be great.

Best,

gleeful199

Answer:Satellite Pro C660 - on and off issue with the Touchpad

Hi

My first question is: when did you notice this touchpad issue.

I mean, the Sat Pro C660 is an older notebook and if this issue did not appear from first day of purchase, then something has affected the touchpad functionality in the past.

The question is: is there something wrong with software or maybe touchpad module.
I think this can be answered only settings the notebook back to factory state.
If you recover the notebook using Toshiba recover disk, you will get exactly the same state like at the first day of purchase.

If touchpad would still not work properly, well then there is some hardware problem

1 more replies
Relevance 67.65%

Hi there,

I have purchased a Satellite C660-17J and occasionally when I turn it on (holding the power button for 2 or three seconds and then releasing) - it doesn't seem to power on properly eg - fan starts - power light comes on - but not screen. If I hold the power button again it goes off. Then if I try again it will come on but the date and time resets itself to 2008.

Any ideas or will I have to send it back to Amazon as faulty? (could do without doing that!).

Answer:Satellite C660-17J - Power on issue

Hi ebarnyard,

When you connect an external screen, can you see something on it or is it still black as internal screen?

> Then if I try again it will come on but the date and time resets itself to 2008.
Do you mean the time of Windows or BIOS?

Generally speaking I must say this is no normal behavior and in my opinion it?s something wrong with hardware itself. So I would contact an authorized service provider in your country and ask the guys to check your notebook what?s wrong with it because hardware repair is for free due warranty time ;)

5 more replies
Relevance 67.65%

When my wife got off the plane a baggage handler helped her by pushing her mother in the wheelchair and dragging one of the bags behind him allowing my wife to take care of the rest of the luggage. Unfortunately the laptop that was sitting on top of that bag decided that it didn't like the ride, it jumped off the bag and tried to enter the terminal under its own battery power.

There is no visible damage to the laptop as it was inside the laptop bag and no cracks or anything on the screen. When the laptop turns on, the screen can remain blank, flicker or it will display the log on and desktop but instead of showing white it displays a pinkish purple, only white is affected not off white. Other colours display correctly although they do look as if the display is set to 256 colour or using the wrong driver.

I connected an external monitor to it and that works fine with full colour. If the laptop screen flickers a light tap to the back of it will get it to stay on but the colour isn't corrected. I am thinking that it may be just a loose connection or broken wire between the screen and the motherboard but not sure if the change in colour would be caused by this.

Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.

Any ideas on what the problem might be?

It took me 2 1/2 hours to post this exact same message because somewhere in there is profanity or inappropriate language. :(

Answer:Satellite C660 - screen issue

Hello

On this virtual way it is not possible to say for sure what is wrong there. Your notebook must be disassembled and all must be checked. Graphic card seems to be OK so there must be some problem with connectors, cable or with the display itself.
>Satellite C660 (PSC1LA-00J001) looks brand new but I don't think it would be worth taking in to get fixed.
Why not? Even display exchange is not so problematic. Googling around you will find many online stores where you can order new display, if necessary. Even on eBay you can get it for reasonable price.

If you don't have experience with this stuff I recommend you to contact nearest Toshiba service provider or some independent IT service and ask for help. Check which options are available and how much you must pay for repair.

2 more replies
Relevance 67.65%

Hi,

i am having a kind of software glitch on my laptop. when i turned it on, it showed a message with options either to launch startup repair (recommended) or start windows normally. i chose the first option as that seem to be the recommended option and i thought this might repair if there was any damage. however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Since i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

Although my laptop is covered with the warranty, i am not sure if it covers the software warranty too?

Please can some one advise me on the best way out of this problem.

its really very painful and irritating to deal with this, as its been just 5 months since i bought this laptop.

Answer:Windows 7 issue on my Satellite C660-1F1

> however, after the repair process was completed, it showed an error message with steps to install Windows. i am getting this message now everytime i turn my laptop on!

Looks like something has gone wrong with the installed OS.
Not sure why but it seems that you need to reinstall the windows once again.

> ince i have the software pre-isntalled on my laptop, i do not have the Windows 7 disc with me. this is really strange as i am unsure why this happened.

You did not receive any disks because the notebook supports the HDD recovery and additionally there was/is a option to create a own recover disk.
You could use the Recover disk creator software in order to create such disks?
But not sure if this would be possible now because of the error?

So would recommend starting the HDD recover as described here.
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

1 more replies
Relevance 67.65%

Hi I have just recently been provided a Satellite C660 for my further education, though I do believe in my haste to get it set up how I like to set up my computers I might of turned off the hot-keys now reading about on this forum I have found that to make them work again I will need to allow TOSHIBA Button Support to run at start up, but no matter how hard i try to find it on msconfig it no longer seems to be there, any one have any ideas about where I could find it on the C drive?

Though one of the strangest things I have noticed about this problem is that the volume hot-keys still work perfectly its just the rest of them.

EDIT

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

Message was edited by: Sneblot

Answer:Satellite C660 Hot-keys issue

Just to let other people out there know I think I have solved my problem, here is the process I used to fix the hot-key issue.

Start menu - -> write msconfig in the search box on vista or windows 7 (if using XP type it into the run box) --> go to start up --> look for KeNotify Application and select it to run at start up.

There you have it it seemed to fix my issue so I hope it helps you out.

2 more replies
Relevance 67.24%

First of all hi first post. I have 2 satellite laptops 1 C660 daughters crashed a while a go so she started using mine. Mine C665D now has broken screen can see some of screen. Decided to first try screen swap no go different connectors so swapped hardy rive from 665 to 660 and did clean install win7 pro. Was looking good but had no network driver. Not having another pc only iPads makes it a bit difficult to download driver so swapped Hardrive back download driver for 660 swapped again loaded driver all good working. Reading advice said to update all driver. Started at the top of Toshiba driver page and did bios update. Crash! During install of bios "confuser" shutdown and now will not boot. Push power button both led come on fan starts then just shuts off. Did a little research and it appears the bios flash was not a good option a pity it was on the driver download page, won't happen again. I have tried starting without battery f2 etc but still shuts down. Any help would be appreciated as I am defiantly out of my depth now. Both laptop currently in pieces but I am getting pretty good at the pull down put back together thing, tempted to bin then both but will see if you guys can help.

cheers Blowen

Answer:Updated BIOS - now black screen on Satellite C660

A bit of an update might help others?
It would appear I need to ref lash the bios. From what I have been reading process as follows.
1 make a bootable usb ( at this step now)
2 download bios. I downloaded wi rear to be able to extract the files. there are 4 files as follows.
1 bios.ROM 4,356 k.b
2 BiosCheck 1 k.b (this is a notepad read me file)
3 ec.ROM. 128 k.b
4 Setup 1389 k.b
Not exactly sure which file to copy over at a guess I would say 1 but maybe all needed?

3 remove hard drive and optical drive
4 remove battery insert bootable usb apparently it is imperative that you hold down the F key kept it in then plug ac power on continue to hold the F button let go after a while ( not sure how long 30 seconds I will try) let F button go. If you have a usb with a light if it comes on it is working, wait until it stop restart system and hopefully you can now get into the rest of the system.
I have got my old Acer laptop out of the Closet fresh installed win 7 was running really slow so spen most of day sorting, was services using 100% cpu, Windows update turned this of and now pretty good to hopefully make bootable usb and put on bios to flash Toshiba.
Fell free to add if I have missed something.
Thanks
4

1 more replies
Relevance 67.24%

Computer is a satellite pro C660-29W PSC1ME-00U00KEN

I've set a BIOS supervisor password (no user password is set). I know the password.

If I hit F2 it enters the text editor but does not give any opportunity to enter the password, and so whilst I can view everything there is no way to change anything.

Any suggestions?

Answer:Satellite Pro C660-29W: BIOS won't let me enter the supervisor password

Can this be helpful?
http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm

1 more replies
Relevance 67.24%

Help me please ...

After launching the upgrade of the bios on the win7 pc has shut down due to overheating ...

Now the computer will not start, black screen but lights and fan switched on

I have followed many posts to create a usb pen to recover the BIOS but I could not find the right procedure and I do not know if where to find the correct bios for my notebook

Can you give me a hand with a step by step guide?
TNX

Answer:Satellite C660-1GD - BIOS upgrade failed for overeating

When BIOS update is interrupted for some reason there is very complicated situation.
BIOS is screwed up and you cannot start your machine anymore.

In such case you need professional help by authorized Toshiba service provider. They can help you with this.

All I can do for you is to offer this link where you can read about similar BIOS issue. I hope this link can help you.

Good luck.

3 more replies
Relevance 67.24%

Bought a Satellite C660-22v on ebay which seems to work fine except none of the Tosh utilities are present.

I was going to reload the OS and downloaded the manual which say I need to set the BIOS to default. The previous owner has set the password on it and has told me what it is. What I want to know is, can I do the system restore without resetting the BIOS or how do I get the Tosh utilities?

Answer:Satellite C660 - missing utilities, BIOS not in default

To be honest I don?t understand what do you mean with these missing utilities. Fact is that this notebook was delivered with original preinstalled Win7 home premium. If you have recovery disc reinstall OS and start to use notebook with ?factory settings? that includes all Toshiba tools and utilities. If you want to install some of them additionally you can download them from http://www.toshiba.eu/innovation/download_drivers_bios.jsp

Generally speaking you can do system restore without changing BIOS settings but now when you want to use notebook from other person I think best thing is to remove BIOS password, set BIOS to default settings, reinstall OS and start to use notebook with original ?factory settings?. Later you can configure notebook and change the settings.

5 more replies
Relevance 67.24%

I have updated the BIOS on my Toshiba satellite C660 - 1ME to version 1.20-WIN from Toshiba website .
after that the BIOS startup screen disappeared, so now my laptop starts directly with Windows startup screen

I tried pressing any function key on startup, but nothing happened
I tried to re-install BIOS (both old and same new version) but I got error massage that I have "the same or newer version of BIOS"...

can you help me please?

Answer:Satellite C660 -1ME - BIOS startup screen disappeared

> I tried pressing any function key on startup, but nothing happened
You mean F2,F8 or F12?

2 more replies
Relevance 67.24%

One of my customers was caught by a telephone scammer and the result is the laptop now has a power on password.

On this model how do you reset the BIOS?

Jim

Answer:Satellite C660-2ED1 - Bios password reset

Hello Jim

BIOS password is very important security feature so BIOS removal technique cannot be theme for public discussion.
Such information cannot be shared on public forums. I hope you understand what I mean.

As far as I know Toshiba uses several different techniques how to remove BIOS password and I depends on notebook model.
If BIOS password must be removed it can be done by Toshiba service provider. Contact nearest Toshiba ASP in your country, explain the situation and they will help you with this problem.

1 more replies
Relevance 67.24%

Re: C660-1NR

I have lost the use of the function (FN) button.
I have recently upgraded the BIOS to the latest version about 2 weeks ago but did not notice anything wrong until I wanted to turn off the wireless mode last week.

Anybody know what has caused this?

Answer:Satellite C660-1NR - Lost use of FN buttons after Bios upgrade

Hi

Did you notice the problems with all FN buttons or only with the special combination FN + F8 which enables and disables the WLan?

Usually the Toshiba Flash Card Support Utility controls the FN buttons so you could try to restart this tool which you can find in All Programs ? Toshiba -> restart Flash Cards

3 more replies