Computer Support Forum

Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Question: Satellite C660-195 - recovery partition labelled "D:/Data" and seems large


1st time forum poster so be gentle please!

My mum has just brought a Toshiba laptop and it's pretty decent to be fair. Taking a quick look at it though i noticed the recovery partition (that comes with most laptops now) is labelled "D:/Data and is 232GB in size. Seems a bit on the large side for me and wondering if it is incorrect?

Have got a screenshot and if someone could confirm either way i'd be most grateful. Can i attach screenshots?

Thanks in advance


Message was edited by: Rzoo89

Relevance 100%
Preferred Solution: Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite C660-195 - recovery partition labelled "D:/Data" and seems large

Please see the screenshot -

2 more replies
Relevance 76.85%

So is the data on D safe if I use recovery?


Answer:Re: Satellite C660/C660D will using recovery erase data on D partition?


From my knowledge using Recovery Disk would format the whole HDD and all partitions would be created again during this process.
This means that your data on D partition is not safe.

But from my experience the usage of HDD recover would format only the system (C) partition? not quite sure if this applies to all the Toshiba notebooks so possibly you should test this first time? in such case would recommend backup the data in case D partition would be erased.

2 more replies
Relevance 93.07%

When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

1 more replies
Relevance 91.02%

Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

More replies
Relevance 91.02%


I have a C660-1KT

It has a C drive with 149gb memory.
It also has a D drive marked Data with 148gb of memory; only 7gb of this is used.
Can I free up the remaining memory as my C drive is getting full.


Answer:Satellite C660-1KT - can i delete data from D partition drive

The D partition contains the Toshiba Recovery image files.
If you delete this image files, you will not be able to perform HDD recovery procedure and you could not create the Recovery disks…

Therefore its strongly advisable to create recovery medium before deleting these image files!

6 more replies
Relevance 90.2%


I have the Toshiba Satellite C660-10D and did not copy the recovery ye had problems with the recovery partition and I lost.

What I can do?

Answer:Satellite C660-10D problems with the recovery partition

You can order a new Recovery disks here:

2 more replies
Relevance 88.15%

Hi all

Just a query
My GF turned on her laptop Satellite C660 series and it would not boot up, we tried to initiate the recovery sequence from the recovery partition but kept getting the error that was on boot up (the error was telling us a USB device had been unplugged).

As you probably guessed she never made the back-up discs when prompted, all I could think of was using a win 7 disc and reload that way then try and make the recovery discs after (I didn't activate)
so win 7 was installed nicely and all drivers sourced that was all last week.
Now for the crunch , the recovery partition is there can I now make the recovery discs and install from those , the win 7 I installed will soon require activation
Any ideas?
Thanks in advance

Answer:Satellite C660 - recovery partition is there but can I make back up discs?

After own OS installation you cannot create recovery disc anymore and you can not install recovery image using HDD recovery option (F8 at start-up).

Best thing you can do now is to order original disc from Toshiba and use it for recovery image installation. It is definitely easiest way to have ?factory settings? again.
You can order it on

3 more replies
Relevance 76.67%

My niece asked me to re-install her Toshiba Satellite L300 laptop, because the windows installation is rather buggy. She didn't have a recovery disk. Using Toshiba's Recovery Disk Creator I tried creating a recovery disk.

However, the program wouldn't start. Checking the directory of the program, it would seem that the program simply isn't there. Afterwards, I checked the data partition of the laptop.

There was a map with HDD recovery. However when using Windows' advanced boot (F8 before Windows startup) there was no choice of repairing the notebook. They only choices were the standard windows options (Save mode, normal start, etc.).

In short, it seems impossible to re-install the notebook with the current information at hand.
What would be the next course of action? Is it possible to order a recovery CD from Toshiba?

Another niece has the same notebook, would it be possible to use that notebook to create a recovery disk?

I'll appreciate and look forward to your reactions.

Answer:Recovery disk Creator & data partition won't work - Satellite L300


It looks like something has been changed on the HDD?
However, fact is you?ve no Recovery disk and you cannot use HDD recovery option.

This means you need to order a new Recovery disk from Toshiba.

You can do this here:

PS: one tip? if you would use a search option of this forum, you would find the right answer too ;)

2 more replies
Relevance 74.21%

Hey Folks,
I had a problem with a virus on that sat pro, so I decided to totally erase the hdd to get rid of that virus. Bevor I did that, I saved everything from partiton D including the recovery path and after erasing of course I copied everything back at it's place (second partition).
Now trying to recover and don't know how to do it. F11, F10 and F8 seems not to work. Do I need the Recovery media created with recovery media creator or can I still use the recovery path on the new D: partition?
Thanks for your help in advance,

Answer:Recovery on Sat Pro C660-2KM with new HDD with restored Recovery partition

Unfortunately recovery procedure doesn?t work on this way.
What you need now is recovery disc.
Generally speaking recovery image on second partition is useless and you will not be able to start it.

2 more replies
Relevance 73.8%

I am getting a message that hard drive disc D is full but I only use Drive C. I thought that D was for Recovery items. How can I decide what items should not be in D and how how do I decide what to delete/move?

Answer:Satellite C660 - partition D is full but I only use partition C

> I thought that D was for Recovery items
This is not 100% correct.
Of course the Toshiba recovery files are placed in the recovery folder on the D partition BUT this does not mean that you cannot store other files on this partition.
You can.

>. How can I decide what items should not be in D
Before you save the files on the HDD, you will be asked for the place. You can always decide where such files should be stored.

> and how do I decide what to delete/move?
It?s your own decision to say what files you want to move / delete.
If you don?t care about some files and if some files are not important to you, you could delete it.

I install always my programs on C system partition. But ?stand alone? files like music (mp3 files), pictures (jpeg, jpg, etc...) I save always on another partition

1 more replies
Relevance 71.75%


I have been given a Satellite C660 to fix that will not restore. I can use F8 (or 0) to get into "REPAIR YOUR COMPUTER" but the screen just goes black. I have booted from a Linux disk and the "Data" partition seems OK although I have no way to check every file. What are my options? Is there any way to create restore disks from this state?


Answer:Satellite C660 won't restore, partition looks OK

I assume you did not create Recovery Disk in the past. Correct?

Well, in such case try to access the HDD recovery partition (using Linux???) and check if you could use the recovery image files in order to create the recovery USB flash stick as described here:

Otherwise I think you would need to order the recovery disk from Arvato in order to recover the notebook.
Of course if you own Microsoft windows installation medium, you could use it to install the system too? drivers could be downloaded from Toshiba EU driver page

3 more replies
Relevance 71.75%

Hi all!

I have Toshiba Satellite C660-1GK for about year and a half. After 6 months my hard disk drive died.

First the laptop got really slow and then started the famous clicking sound from the disk.
I've made backup and checked the drive with Hirens tools. Toshiba diag won't even read it, S.M.A.R.T. said that his health is poor (30% or so), bad sectors started popping out.. so I've took the laptop to my ASP.

They replaced the disk and then, 13 months later (a week ago) the same story! Disk health went even lower (was at 11%) and bad sectors started jumping out like maniacs.
Again a trip to ASP.

I've got my laptop today with a new disk. After reading posts on this forum, I'm worried that it's or motherboard/power supply problem or we're just all with bad luck with drives.

I just can't accept that disks randomly die every 4-12 months as an answer. My last disk on HP laptop lasted 4 years! I have about five more months of warranty and I'm really not happy with situation. This laptop is on my work desk, has it's own station with a nice, big fan so it's not overheating - basically I've took it out of house last September.

I'm careful with it! But if this drive dies before end of year, maybe it's time to get a new laptop.
Not Toshiba this time :(

Please, do you have any thoughts, advices..?

Answer:Satellite C660-1GK - HDD partition C issue


Some years ago i purchased an notebook from another manufacturer.
My first HDD died after more than 2 years of usage. I bought another one, replaced the old HDD and the new HDD died after 4 month of usage.

Any HDD will die sooner or later because its expendable part? it?s a matter of HDD usage and matter of how you handle the unit.

In my opinion it?s a bad luck? of course its always pity if an HDD start to malfunction but I?m afraid there are no many options to prevent it.
Of course you could switch to an SSD drive which is much stable in use. I did it some month ago? I purchased the 250GB SSD drive and replaced the internal HDD

1 more replies
Relevance 70.52%

I have restored my Toshiba Satellite C660-217, Wndows 7 laptop to the factory default but when I checked in the computer folder, the Data (D) space (149gb) is all used up. When I checked the individual folders in Data (D) it does not add up to 149gb.

I was just wondering why this is and is there anything that I can do?
Thank you.

Answer:Satellite C660-217 Wndows 7 - 149gb Data (D) used

Have you installed recovery image from DVD disc or using HDD recovery option?
When you use HDD recovery option partition D will not be changed and all saved data will be still there.

We don't know which data is saved there and how it looks like so it is not easy to explain what s wrong there.
If you have recovery DVD next time you can install recovery image using this disc. With other words, you can format partition D and delete all stuff.

4 more replies
Relevance 70.11%


i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?


Answer:Need recovery DVD for Satellite C660-2FF

Recovery image cannot be downloaded and if you need original recovery disc you can order it on

2 more replies
Relevance 70.11%

Hello All. This is my first post to the forum.

I have a Dell XPS 8700, about 3 years old, with the OS on a SSD. The recovery partition is 21.1GB but only about 10GB is used. I'd like to allocate the 11GB of unused space to the OS partition. But I keep asking myself why would Dell make the Recovery partition so big especially on an SSD. Like maybe the recovery operation might needs that much available space to unpack and write temporary files?

Does anyone have any thoughts about this or experience in using the Recovery partition after it had been shrunken (why does this make me thing about shrunken heads <grin>).

Also I'd like a recommendation for partitioning software in case I decide to move ahead with this.
Thanks all

Answer:Recovery Partition. Why so large?

Hello SoFine409 and Welcome to SevenForums

Recovery Partitions are large as they need more space as buffers (temporary files need to unpack)

2 more replies
Relevance 69.29%

I need to file HDD Recovery how obtained

Message was edited by: Rozeno

Answer:Re: I need recovery file for Satellite C660-2FF

All you can do is to order new recovery disc.

You can do this on

2 more replies
Relevance 69.29%

Hi there,

Sorry to bother you but I need some help if possible.
I am trying to restore my laptop to factory settings and I am pressing f8.
However I get all the system recovery options but no Toshiba hdd recovery option.

What am I doing wrong?

Answer:Satellite Pro C660-1nq - cant access HDD recovery

>What am I doing wrong?

After pressing F8 button, choose Repair my Computer and in the new menu you could choose HDD recovery as described here:
[How to recover a Toshiba notebook with the HDD recovery procedure|]

4 more replies
Relevance 69.29%

I ordered a set of 2 Toshiba recovery CD's and received them yesterday in order to fix this laptop from a Windows breakdown...


The problem arising at start up is that Windows 7 isn't starting up plus that the hard disk doesn't show in the BIOS (the DVD-drive does) and after the boot sequence the following message comes up: ?Reboot and select proper boot device or insert root media in selected boot device? Someone suggested the drive is broken or the cables to the same detached or lose.

The owner says, that the error first appeared after McAfee offered to "remove 15 errors found on the disk". The laptop has never been opened.

When running the recovery CD 1 the boot sequence starts the recovery but initially shows two pop-ups that indicate that the hard disk cannot be found.

First error message - ERROR: IOCTL_DISK_GET_LENGTH_INFO \\. \PHYSICALDRIVE0 The device is not ready.

Second error message says something like - There is no access to disk #0 or the RAID configuration isn't correct!

After accepting both messages the prompt hands out the error that also appears in this thread...


...and stops at this line...

X:\ windows\ system32 >

...reporting that the recovery failed.

I have fooled around with the advices in this thread...

[ Read more

Answer:Recovery CD's do not recover Satellite C660-1WN

(...continued from first post...)

Left to be said is that I also - before I ordered the recovery CDs - ran the second diagnostic DOS tool in the first table to check the disk and got the following report...

- HDD power cable is not properly attached to the HDD

- HDD interface cable is not properly attached to the HDD

- HDD master-slave setting is incorrect

...and equally that no disk could be detected.

My question is now..., what is wrong here? Is it the physical disk that might be the problem? Is it the software? MBR? Can the latter be restored by some command in the prompt? If, then how? Would it be easier to erase the whole disk and then use the recovery CDs? Or won't this work since the recovery CDs can only work with the recovery information on the disk (I assume that this information is only physically on the disk not on the recovery CDs, isn't this correctly understood)?

I am looking forward to any input and help. Thanks in advance.

4 more replies
Relevance 69.29%

Apologies if this is the wrong subforum:

Being the idiot I am, I changed my WIndows Login password and since I use very long passwords, I have no idea what I changed it to. Guessing is out of the question.

So I powered on my laptop while holding the 0 key, which brought me to the Windows Boot Manager screen. I pressed F8 on Windows 7 for advanced options and opted for 'Recovery Mode' as I have used this in the past to install the OS from scratch.

It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.

Any advice on what I can do?


Answer:HDD Recovery Issue on C660 Satellite

>It asks me to select a keyboard layout and then enter my username and password to procede with HDD Recovery. It is this lack of password which is the reason for recovery.
On this step you must enter your Windows login name and login password. Without right password you will not be able to start HDD recovery installation.

There is second option to install recovery image. You can do it now using recovery DVD. Have you created it using preinstalled Toshiba recovery disc creator?

4 more replies
Relevance 69.29%

I removed the operating system from the C drive in my laptop and now i want to use the HDD recovery to re-install the recovery again
Can I know the right way to make this!!

Answer:Satellite C660-172 and HDD recovery installation

I don't know how you have removed OS from partition C and what have you done exactly and I?m a little bit sceptic this will work but you can try it anyway.

Do it as described in follow document -

5 more replies
Relevance 69.29%

Hi there,

I'm hoping someone can help me or knows what to do. I have Satellite C660-15r it was turned off properly but when put back on it came up with start windows normally as if it has been interrupted, I clicked ok to that but instead of loading it has gone to do some sort of recovery only it hasn't been able to complete this and instead has said there is nothing to recover.

It is know stuck at this and will not go any further says to get system admin to log in however its not allowing to log in or do anything apart from shut down and restart, I have been trying to factory reset but it will not work at all I have tried many attempts with 0 and other options i have been told this doesn't work but I can get up f2 and f8 on load up all that works ok but I cannot find any option to be able to factory reset. it gives me options to recover but they take me to the same screen with no improvements and safe mode will not work.

I hope someone can help me I will be so grateful.

Thank you in advance.

Shell :)

Answer:Satellite C660-15r stucks and no recovery possible

At first I must say that recovery option is available if notebook has ?factory settings?. After reading your posting I don?t know if you still use original OS installation that you got with your notebook or maybe OS preinstalled on your own.

I presume you didn't create recovery media (DVD) using preinstalled Toshiba recovery media creator, right?
In your situation usage of recovery disc could be easiest way to fix this and install original recovery image.

Can you please post exact notebook model?

3 more replies
Relevance 69.29%

I need some help for my sons laptop which is the Satellite Pro C660-1LR.

The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.

I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

Answer:Satellite Pro C660-1LR - New HDD but no recovery disc

> I am trying to avoid having to purchase anything to costly.
Problem is that you don't have many options about that.
If you want to have ?factory settings? again you need recovery installation disc. You can order it on Of course it is not for free but, in my opinion, definitely the best solution.

You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
In this case you must install all necessary drivers, tools and utilities additionally one by one.

Just in case that you can get this Microsoft installation and licence for free you can save some money.

Believe me the best solution is original recovery disc order.

2 more replies
Relevance 68.47%

I have ordered the recovery media for my Daughters laptop. Does any one know if this returns it to factory settings including pre installed software and drivers as the e-mail just says Windows 7.


Answer:Satellite C660 - question about recovery media

> Does any one know if this returns it to factory settings including pre installed software and drivers
Yes. After recovery image installation notebook will have original ?factory settings? as on first start after purchase.

3 more replies
Relevance 68.47%

I have tried to restore a Satellite C660 to factory settings due to it be extremely slow to start up.

Using the Toshiba original recovery discs the process gets partway through and then gives the following messages...

Error restoring image
The device is not ready

ERROR: ImageX could not apply Win7 V:\HDDRecovery\SWImg\15489XSP.swm Index 2 from HDD to C:!

Can anybody advise?!

Answer:Cannot install recovery image on Satellite C660

Unfortunately there is no some ?workaround? to force recovery image installation to run properly.
All you can do at the moment is to set BIOS to default settings and try to use recovery disc again.
Be sure disc is clean.

Do you use recovery discs for the first time?

8 more replies
Relevance 68.47%


is there a way to make the recovery disks install win7 x32 instead of x64 (Satellite Pro C660-2JR)

Answer:Recovery disks creation for Satellite Pro C660-2JR

If your notebook was delivered with 64bit version you can create recovery disc for this preinstalled version only. With other words, recovery image saved on recovery partition will be saved on empty DVD disc. Nothing more than that.

If you want to use 32bit OS you must check if your notebook model is supported for it and install own version.

2 more replies
Relevance 68.47%

Hi folks,

Posting this question for my neighbour as he now has no internet access as laptop not working - Satellite C660 running Win7.

When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Tried to boot from Win7 DVD (Pressed F12 to get to boot options & changed to DVD), can hear the drive trying to access the dvd but then get the message 'failed'. Win7 DVD works in both my laptop and desktop pc's.

Any ideas.

Thank you


Answer:Satellite C660 Won't boot from HDD or recovery disks

> When powering up he gets the Toshiba screen then a blank screen with cursor at the top left flashing.

Possibly the HDD is dead.
You ca try to power up the unit and press F2
Now you should be able to access the BIOS.

If the HDD isn?t listed on the first BIOS page, then this means that HDD isn?t recognized by BIOS and this means that HDD is faulty.

7 more replies
Relevance 68.47%

Ran the recovery option on a C660 laptop from the hidden HD to set it back to the factory built but the re-install failed to complete correctly, now the hard drive as also failed
I can't find the recovery media to rebuild onto a new HD so are the recovery media still available to order as all the links I have found are broken on the Toshiba site

More replies
Relevance 68.47%

I bought a couple of days a go a new Satellite C660-121. Today I proceeded to make the recovery discs but it fails verifying the first DVD disc.
The error I get is this

E:\ is the name of the DVD drive. I use Verbatim DVD-R media, I have the laptop on power supply during the burning process and I tried twice with two different discs and got the same result. How can I fix this problem?

Answer:Satellite C660-121 can't verify the recovery disc

Hello Voger

I have created numerous recovery DVD on several Toshiba notebooks and have never noticed something like this. I have used DVD-R discs only and brands were Verbatim or TDK.

Unfortunately I cannot give you answer what does this message means but you must try to repeat DVD creation. If possible try with TDK.
If the same happen again I recommend you to recovery your notebook using HDD recovery option and try to create recovery discs again.

Sorry but I don?t see any other possibility at the moment.

2 more replies
Relevance 68.47%


I require the recovery media for a Saellite C660 1F1. If any one would know where I could download or purchase this I would be very great full.


Answer:Satellite C660-1F1: Where can i purchase the Recovery Media


Almost all threads in the ?Toshiba Product Recovery forum? contains this link to the page where you can order a recover disk for a Toshiba European notebook series ;)

2 more replies
Relevance 68.47%


A month ago I purchased a Toshiba C660-1FE. After three weeks my HD broke down. I bought a new HD from Western Digital and replaced the broken HD. As I did not make an recovery image of my HD, I had to order the Product recovery discs off the Toshiba website (3 discs, of which disc 1 and 3 were the only one's required for installation).

Now, I have the problem that my laptop keyboard does not work. I am currently using a USB keyboard and mouse to replace my keyboard and touchpad of the laptop.

The laptop keyboard works fine in BIOS. Therefore, I hope it's just a driver problem.

I have:

tried finding and installing lots of drivers on from the toshiba website, no result.
tried changing settings in the bios (usb enable/disable).
tried to fix the problem by re-installing the entire computer again several times.

The keyboard seems to work until windows loads. When the system is starting up I can press caps lock and num lock and the green lights come on. This all stops working once the windows startup symbol appears.

Perhaps a second problem in the device manager: under the display-adapter, 2 subcategories have exclamation marks: it says Mobile Intel(R) 4 series express chipset family twice! I can't seems to fix these with any drivers I can find either. When I check the settings I have this message (google translate since it was in dutch):

+The digital signature for the drivers for this device is required, can not be verified. Possible after a rec... Read more

Answer:After Recovery with CD Satellite C660-1FE keyboard does NOT work


Keyboard works in BIOS? this means that the keyboard hardware should be ok and the connection between the motherboard and keyboard is established.

So what could be wrong? Keyboard driver?
Hmm? the keyboard driver is a part of the Windows OS and is installed automatically while OS installation?
I would recommend following:
Go to device manager and extract the point Keyboard.
There you should see something like ?standard PS/2 keyboard?
If you will see a red cross near this device, then this means that the keyboard is disabled.
Usually you should be able to enable this again (in device manager).
If there is no red cross, then I recommend deleting this keyboard from the device manager list?then reboot the notebook. Usually the OS should recognize the removed device automatically and should install the driver too.

Check this.

By the way: it could be possible that you have received a wrong Recovery disk? this could explain the issues after the recover procedure?

3 more replies
Relevance 68.47%

Is it legal to use another laptop to create a recovery DVD and use it on the another laptop of the same model.
Satellite C660 1J2

Answer:Satellite C660-1J2 - can i use the recovery disk on another notebook


Purchasing an Toshiba notebook with an preinstalled Windows 7 system, you have reached automatically one Win 7 license.
So you can use this Win 7 on one notebook.

1 more replies
Relevance 68.47%

I have a trojan on my Toshiba Satellite Pro C660-21f, i no longer have the discs available to reformat the laptop.

Is there any way i can do it without?

Answer:How to reformat Satellite Pro C660-21F without recovery discs?

Can you install recovery image using HDD recovery installation (F8 at start-up)?

2 more replies
Relevance 68.06%

I cannot create a recovery disc using Toshiba image. DVDs are rejected as blank when they are empty. DVD R/W burns OK with Microsoft and Nero software. How do I get a fix for this problem? TIA garrym

Answer:Re: Satellite C660-10T Problem creating recovery disc

Toshiba recovery disc can be created with preinstalled ?Toshiba recovery media creator tool? ONLY.
So I don?t understand why you use Microsoft and Nero software.

Have you checked User?s manuals document and chapter about recovery media creation?

For recovery DVD creation I recommend you to use DVD-R empty medias only.

5 more replies
Relevance 68.06%


I have a laptop from a client, that is a Toshiba Satellite Pro C660-239, and i'm having a strange issue.

The original hard disk failed, and as the laptop is out of warranty, we bought a new hard disk, and ordered the recovery media to this model, from our local toshiba repair assistance.

After the setup copied the files to the disk, the imageX fails when restoring the image files with the error:

"the file or directory is corrupted and unreadable".

The hard disk is new, and i tried also with more 2 hard disks, and also with an external cd-rom drive.

I talked with the support from the local repair assistance, and they told me this occurs because the new hard drive ins't compatible with the recovery media?!

One of the new hard disks i tried, was the exact same model than the original hard disk, and the error still occurs, so the hard disk can't be the problem.

Is there any change of the recovery media is corrupted?

Could also be a motherboard problem?

Thank you

Answer:Satellite Pro C660-239 - Error restoring from recovery media

> Is there any change of the recovery media is corrupted?
Of course this is possible.
In case the HDD is OK, the recovery media could be corrupted.

>Could also be a motherboard problem?
I don?t think so?. I presume the HDD is recognized in BIOS properly and the error message says something about corrupted directory. I guess the disk directory is meaning and I think media should be replaced.

2 more replies
Relevance 68.06%

Hello all,

I have a Toshiba Satellite C660. I am trying to restore the laptop to the initial condition by the simple HDD Recovery. I have lost my old recovery disks. After completing first few initial steps, it goes to 'finishing installation' page and then gives an error message. After clicking to the dialog box 'ok' it resumes as 'Finishing installation' again. And now it has been almost 2 hours. It is still there. No improvement. What should I do ?

If I turn off the computer will my windows be completely destroyed?

More replies
Relevance 68.06%


i have made the 2 toshiba recocery media disks
i had a virus on my laptop so i i placed the disks in my laptop

i did the following:
- placed disk in laptop
- restarted it
- booted from dvd
- followed instructions
- then it got to copying 2 of 9
- then error: copy of splitpart or crcs failed

can anyone help?

Answer:Re: Satellite C660 - recovery media error - CRC failed

I?m afraid there is no help. Something must be wrong with recovery DVD.
Do you use it for the first time?

5 more replies
Relevance 68.06%


on the laptop TOSHIBA C660, replaced the hard drive and, as a fact, the OS flew down (Windows 7 SP1 HB x 64).
Installed not licensed, there was no way out, on the Microsoft website, to download the image, the key from the laptop is not suitable.

Not a licensed image, there was no desire to put, the assembly is an assembly, naturally installed such an operating system behaved badly, buggy.

Done, and now the laptop does not work.
In the service center installation of OS and drivers costs 3500 rbl.

Offensively. So I'm looking for help on the forum.

Please, kindly request help. Thank you.

More replies
Relevance 68.06%


I'm trying to create Recovery Disks using Toshiba's Recovery Media Centre for my new Satellite Pro C660-111. However, I've tried three times now and it gets about a third the way through the first of two disks and comes up with the following error:

E:\Boot\bcd missing
(Error Code 020123-F1-00000000)

Help please! What am I doing wrong?

Many thanks

Answer:Satellite Pro C660-111 - Error when creating recovery DVDs


What kind of blank DVDs you are using for creating Toshiba recovery disk?

Maybe the error is related to the disk? I have used Verbatim DVD-R mediums and had no problems to create the disks.

7 more replies
Relevance 67.24%

Strange problem. My Satellite C660D-1FM was doing a bunch of updates from Microsoft (hadn't done any updates for ages as it was used by my daughter and not connected to the internet) and after they had completed it rebooted and I got the Toshiba splash screen and then nothing. Holding F8 gives the same problem, tried holding the '0' key while powering on and that was the same. Connected an external monitor and it's the same. I can get into the BIOS and everything looks fine.

So, thinking the hard drive might be faulty I fitted another hard drive and fully installed Win7 from a Microsoft DVD (SP1 and all updates) and everything works. I then thought I'd try and restore the laptop to default factory settings using the Toshiba recovery DVD's which Id created. All worked fine during the install, all 3 DVD's installed and it went through the setup procedure, laptop got to the end when it wanted to reboot, rebooted and now back to the same error - Toshiba splash screen is ok but then it just goes blank. To convince myself I wasn't going mad I then re-installed Win7 from my Microsoft DVD and it installs fine, does all updates and has worked all day today with no issue.

Anyone any idea what's going on?

Answer:Satellite C660 - blank screen after recovery image instalation

Hmmm... something like this should not happen.
Do you use recovery discs for the first time?
Have you noticed the same result on both HDDs?

Problem is that there is no much to do about that and there is no way to change anything while recovery installation runs or later when windows setup is in progress.

Try to set BIOS to default settings and simply try to install recovery image again.

3 more replies
Relevance 67.24%

Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,


More replies
Relevance 67.24%

Please can anyone help. I tried using my recovery disks to restore my notebook when it kept failing to start properly. The disks did not work so I purchased a set of disc from Toshiba on this website. I still have the same problem.

Is it the hard drive failing or something else?

If I purchase a new hard drive will the recovery disks work if the hard drive is not exactly the same as the one that came out?

Answer:Satellite C660 - recovery disk fails error 1117


Did you think about the HDD?
It could be a HDD malfunction that does not allow you to install the system.

I recommend checking the HDD for some possible issues.

There is a nice tool called Drive Fitness Test. You can use it for HDD check.
Google simply to get the software.

3 more replies
Relevance 67.24%

I have a brand-new Satellite Pro C660. It worked fine for a day, now it won't load windows. I didn't get around to creating the recovery disks as I've only had it a few hours (yes, yes, I know, should have been the first thing I did). All the data is present (but backed up to USB just in case) and I can see the HDDREcovery folder with all data intact. However, I can't run the app to create recovery disks. Does anyone know how to extract the images and create the media using only the command prompt? (I can get into command prompt by booting from a friend's Win 7 disk). All boot options from the laptop's own drives fail. It says "Windows Failed to Load", and I try Startup Repair but it doesn't find any errors. Any help/thoughts on this will be much appreciated!

Answer:Re: Satellite Pro C660 - How to make recovery disk with command prompt?


It?s not possible to create recovery disk with command prompt. You have to use the Toshiba recovery media creator on Windows.

Now it?s too late for you but you can order such a disk here:

1 more replies
Relevance 66.42%

I spend some hours to try to create the recovery disks for my Laptop (Satellite C660-1DG)

It fails on the second DVD halfway. It just hangs. CTRL-ALT-DEL does not work anymore a cold boot is required to start the thing again.

I tried several DVD's but NOGO each time halfway the second DVD it hangs.

I really need to create these recovery DVD's because Im going to upgrade the laptop to run a Windows Server 2012 install for development purposes.

I thought this would take just a minimum amount of time but... of course...

Any thoughs on any way to get this stuff working?

Answer:Satellite C660-1DG - Toshiba Media Creator Recovery fails creating 2nd DVD

I burned just another disk and it was full of validation errors: hundreds.

So I connected my external DVD writer (NEC ND-3500AG) (firmware 2.1A) and took THE SAME DVD and burned it: presto: no problems: 0 validation errors

So I deduce that the internal DVD writer (TSSTcorp TS-L633C) (firmware TF20) is chunky.

I am still in warranty but... is it any use?

3 more replies
Relevance 66.42%

This is my second attempt to recovery using the hidden image. The first attempt hung at an earlier point Loading Windows 7 ;( However on this attempt it has been over an hour on the "Setup is starting services" screen with a moving light under it.

Does anyone have any reasonable idea how much time this process takes? Thanks in advance.

Answer:Satellite C660-1F1 Toshiba HDD Recovery "Setup is starting services" hang?

Powered off after 2 hours.

Seems that it could be BIOS version currently 1.2 needs upgrade to a more recent version so I'll have a look at that. Also possible issue with bootrec maybe.

I'll update later :)

3 more replies
Relevance 66.01%

I just lost a partition. It changed, something happened I cannot access my hard drive now.

I have used R-Studio data recovery in past and it has worked well for me. I was just wondering what other people out there think is the best data recovery software for a lost or changed partition?


More replies
Relevance 66.01%

I just lost a partition. It changed, something happened I cannot access my hard drive now.

I have used R-Studio data recovery in past and it has worked well for me. I was just wondering what other people out there think is the best data recovery software for a lost or changed partition?


Answer:Best data recovery partition for a partition loss?

Maxtor External HDD Unallocated?

I answered this question here.


1 more replies
Relevance 63.55%

I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

2 more replies
Relevance 63.55%

I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

2 more replies
Relevance 63.55%

Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

2 more replies
Relevance 63.55%

Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

More replies
Relevance 63.14%

Hi, I want to know about the data and partition recovery from my hard disk. Actually, I was trying to recover data from my SD card but mistakenly, the logical partitions got lost and remained as unallocated, only C:/ drive was available. After that, I tried to create partitions from unallocated drive. Yes, i did it. But now question is will  I be able to recovery the data which was lost from earlier partition. Please help me with the proper solution beacause I have lost important documents and files.   

Answer:Data and partition recovery

Hi,You will need data rcovery program and will have to run it in deep scan or surface scan and the programs will probably recover files which are from well known formats. (This necessary because by creating partitions you have formatted the drive) There are many freeware programs which will probably achieve this, look out that many say they are free and after scanning will only let you recover a certain amount of data. The surface scan can take a long time nad you can let it run a whole night.Here is a site I was just looking at which talks about these programs: I would try Pandora from, what I was reading, it has the ability to perform surface scan and recognize files. Install it on c: drive and recover data to an external hard drive since if you recover to your partitions it will overwrite the data on it and will no longer be recoverable.There are also some good paid versions of software. Let me know if you need further help,David

1 more replies
Relevance 63.14%

can i know which software i can use to recover a partition that i unfortunately deleted but i have not formatted my the drive having that lost partition and it still has very imprtant data that i would wish to recover.if you can direct me to a software that i can download so as i can recover the partition or the filed that were in that partition for that matter.thanks./Godbless Paul

Answer:partition and data recovery

You should find one here, courtesy of herePlease Green-tick your other Thread, otherwise confusion will reign! One Thread for One Subject!

4 more replies
Relevance 63.14%

wasn't sure where to put this thread. Is there anyway to recover a partition and data on the partition if the partition was deleted. Then the drive was partitioned again and data was written to the drive. I have a copy of Hiren's 9.5 does that have any recovery tools that can help.
I would appreciate any help.

Answer:Data Recovery partition

I used GetDataBack with good recovery or my data but I break it out as soon as its needed. The writing to the hard drive before you attempt a restore can cause a lot of data loss. Heres the link..........

6 more replies
Relevance 62.73%


Can someone please help,

I recently bought a Toshiba Satellite C660/C660D for my nephew, We have forgotten the administrator password and we don't have password reset disk is there anyway around this.


Answer:I forgot my administrator password on Satellite C660/C660


I assume you are talking about windows system password and not about BIOS password. Right?
It?s not very big problem if you forgotten the System password but if you mean BIOS password then you are in trouble because the BIOS password can be deleted just by an Toshiba ASP technicians?

So I assume you mean Windows password? so start the notebook and press F8
Now you can choose Repair my Computer and then choose HDD recovery.
This would start a HDD recovery procedure which would reinstall the system? during the setup you can set anther admin password.

Of course there are some other methods but as far as I know this requires 3rd party software/tools or Win 7 DVD? so I think the HDD recovery is the fastest solution.

8 more replies
Relevance 62.73%

Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

3 more replies
Relevance 62.32%

I was running on Windows XP SP2 working fine for me. Last week when I connected to the internet while browsing may be some virus came into it and my Laptop (Acer Aspire 5050) start malfunctioning. I decided to install windows XP SP2 again, while installing it started formatting my hard drive without prompting for it in the mean while it got restarted and I lost my whole data. I again repartitioned it and install windows XP some how.

I have tried many softwares for recovering data like GetdataBack for NTFS, Badcopy and Ontrack.

Can any one tell me which is the best software for recovering lost data from HDD.

Answer:HDD Data Recovery from lost partition

After 2 installations, you are wasting your time trying to recover anything. It is all gone. Hopefully, you had everything backed up, right?

1 more replies
Relevance 62.32%

hi,guys. I got a problem now, I install a free software a week ago, then when login the windows, always had a babylon 9 advertisement pop up at the right coner of the screen, so i use the anti -malware to remove it ,unfortunately it didn't workeven worse I lost the total data of q recovery  partition, my questions are how to remove the disturbing ad.  and how to back up the system.   thanks    

Answer:Lost data from recovery partition

First, some info:What anti-malware program are you using?Also, did you create restore disks when you first used the system?What free software did you download and install (the name of the program that keeps creating the ad)?I'm assuming that 'Q:' just doesn't show up in 'Computer', correct?Can you tell me what happens when you go into Start>Search for 'Computer Management'>Storage>Disk Management? Do you see 3 blue boxes in total, and is one of them labeled 'Lenovo Recovery'?Finally, what version of Windows are you using, and on what kind of Thinkpad?

9 more replies
Relevance 62.32%

I was given a laptop recently with the task of saving some files from the hard drive. The laptop won't boot, so I connected the drive to my computer via an eSATA dock. It shows up as RAW. When I run a partition repair tool, such as Partition Wizard, it correctly identifies the drive's capacity and amount of data. The drive is given a letter and shown that it is NTFS, however, when I try to access the drive from Explorer, I get the prompt to format it.

So, would something like Recuva work to access the files, or do I need something more "intense"?

Answer:Data Recovery from missing partition

Hi DeaconFrost,

Why not try TestDisk? It may be able to rewrite the partition table if it can find.
I have only run a mock trial here Regain a lost drive using Test Disk - An Illustrated Guide ( deleting the partition table from a working drive and then successfully rewriting it with TestDisk).

9 more replies
Relevance 62.32%

Hello. I'm going to go ahead and appologize if I'm a bit unclear anywhere in this post as I'm not 100% certain how to phrase what happened. Also if this isn't in the proper forum.
A few days ago I got the following alerts from avast.
3/4/2010 9:22:41 PM 1267755761 SYSTEM 1216 Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\WINDOWS\system32\drivers\Npfs.SYS" file.
3/4/2010 9:23:08 PM 1267755788 SYSTEM 1216 Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\WINDOWS\system32\drivers\ALCXWDM.SYS" file.
I clicked delete when they popped up and proceeded to attempt to restart my computer in safe mode to run mbam to get rid of an "antivirus" program that installed itself on my computer. When I tried to restart though I kept getting an "Invalid form id" error and had to do a system recovery. It allowed me to keep all of my old information in a seperate partition of my harddrive though and make a new partition labeled "recovery". My question is, is there any way for me to fix the problem on the old partition and allow me to access all of my old information again? Also after I do that is there a way I can delete the new partition?

Answer:Data and partition recovery issues

6 more replies
Relevance 62.32%

Hi, I have recently had a virus attack, admin rights stolen, etc... Had help getting the system back. Does anyone know of a way to retrieve files behind the recovery partition? The hacker installed themselves as admin, and the recovery locked up the files due to some sort of HP Password protection? System is 64 bit Windows 7 Home Premium HP Pavilion.

Thanks in advance...

More replies
Relevance 62.32%

I was running on Windows XP SP2 working fine for me. Last week when I connected to the internet while browsing may be some virus came into it and my Laptop (Acer Aspire 5050) start malfunctioning. I decided to install windows XP SP2 again, while installing it started formatting my hard drive without prompting for it in the mean while it got restarted and I lost my whole data. I again repartitioned it and install windows XP some how.

I have tried many softwares for recovering data like GetdataBack for NTFS, Badcopy and Ontrack.

Can any one tell me which is the best software for recovering lost data from HDD.

Answer:Data Recovery from lost Partition

Do not double-post.

1 more replies
Relevance 62.32%

The HDD died one morning for what seemed to be no reason. I sent the drive out and had most of my data recovered including the recovery partition. I purchased a used but good HDD as a replacement and am trying to restore the system. I have tried several ways but cannot get the system to recognize the recovery enviroment to start. I believe the original system was either Windows 8 or 8.1. I have a Windows 8.1 full install dvd and tried installing Windows and doing a recovery that way but no luck. I know the HDD is good because I was able to install and use Windows 8.1. I put the data from the recovery partition on a usb but could not get that to boot. I used diskpart to create a system reserved partition and a Windows partition and put the recovery data on the active system reserved partition. The computer boots to recovery but with error code: 0xc000000f. A required device isn't connected and can't be accessed. I found someone said to rename the winUCRD.wim file to winre.wim so I tried that on the usb and on the HDD. It looks like it is going to boot on the HDD but comes up with a message that says "You are not able to restore this system with the media". I downloaded the Windows ADK and am thinking I might need to extract files from all the .wim files but there must be an easer way. Does anyone know how to get this data from the recovery partition to start the HP recovery environment? Do I need to extract the winre.wim file or something? I am a ... Read more

More replies
Relevance 62.32%


I am having a problem with my 400GB HDD not displaying correctly - it displays as 127GB - in a new install of Windows XP on a seperate drive.

My original setup was as follows:

* 400GB SATA HDD with Windows XP as the Operating System plus Data - Single Partition - NTFS.
* 300GB SATA HDD with purely data - Single Partition - NTFS.

I bought a new HDD today (SATA 320GB) and installed it in the PC. The original XP install saw it was installed and offered formatting options from Control Panel -> Administrative Tools -> Computer Management - no formatting options were taken.

I then installed Windows XP (non-SP2 install, SP2 has been installed afterwards along with Video Card and Motherboard drivers) to the new HDD without removing the old drives first.

The current state of the HDD are as follows:

* 300GB with purely data made it through unscathed and has all the data on it and is detected by the new install.
* 400GB drive is now showing as an unformatted 127GB drive under Windows XP.
* 320GB drive that Windows XP was newly installed to is also showing as 127GB but is formatted (NTFS) and has Windows XP installed - this I understand can be resized, but would prefer to get the data from the 400GB back before doing anything.

I've loaded an Ubuntu LiveCD and gnome partition manager shows the space on the 400GB HDD as unallocated, the 320GB having an NTFS partition of 127GB and the 300GB as NTFS (Full, as it should be showing).

I am unsure right now if all the ... Read more

Answer:Data/Partition Recovery (NTFS)

9 more replies
Relevance 62.32%

It's a long story, but hear me out.

So one day, while fixing my friend's PC, I asked him to lend me his external HD to backup his files from the PC. While trying to use the external HD (all plugged in), it detected it but did not show in the My Computer section. After researching a bit on the Internet, I were to go to Computer Management and initialize the disk. And so I did, thinking it wasn't harmless or anything.

And that's where the problem kicks in.

After initializing it, and heading to the drive, it asks me to format the HD. Apparently, my friend said that his sister's files (portfolios...) are in the HD so we tried plugging back in her sister's Mac laptop and it did not initialize the HD properly. Tried to repair and failed. I began to panic, so I rushed back home to find any solution into getting the data back.

I've tried a few data recovery programs, and some of them did the trick. HOWEVER, certain files are found corrupted (ex. .avi, .mp4, .mov files not opening properly), some .jpeg files contain grey/green areas, distorted images (corrupted?), and so forth. Is there any chance I can fix these files or is it impossible to fix it? The data recovery programs tell me it's the hard drive's problem (bad sectors, etc.), so is it possible to undo the 'initializing' I did from the very beginning? Should I use some programs to recover the bad sectors and try using the data recovery program again?

I feel really bad for my friend's sister, since she literally c... Read more

Answer:Partition/Data Recovery Problem

you should have use erd commander 2005. I have use recovery programs that had a history of corrupting data. erd never failed me

3 more replies
Relevance 62.32%

Hello every one. Im new to this site. I just need help asap. I was reinstalling my OS and the hard drive had 2 partition. When doing the installation it was created in another partition D: and the other partition (were i had all my data) was C:. So I changed it the letter path accidently thinking it was my other hard drive. So my X: drive were all my data was got created as an extended partition. I NEED A WAY do retreave my data. I have removed it and put it on a external drive and it tells me to format. I need help please....!!!

More replies
Relevance 62.32%

i brought ideapad Z570, apparently the main (OS) drive was around 652 GB, while the other drive (backup drive) was 30 Gb approx... I recreated partitions (without affecting partition structure table and boot partition and hidden partition) to get around 200 GB three drives a 30GB partition. But OKR recreates all those partition back to two and deletes all the info on other drives too.Is it possible to edit the info of hidden partition data so that it creates multiple drives and format only one drive (system drive) without recreating all the partition(Editing /OKRBACKUP/factory/MBR.okr file or any other files too) By this, we can create multiple partition, OKR will still work and the data on other drives will be saved too, meaning a customised one key recovery feature...

Answer:modifying the one key recovery partition data

You say it recreated the partitions back to the original format? Did you boot of factory discs to do this or just restore from the hidden partition?There are some other discussions on this subject In my case OKR left my newly created partition (created after shrinking the OS volume) alone, but it wiped the contents.As for modifying the behaviour of OKR in this respect... I have no idea, maybe but I doubt you can modify the contents of the *.okr files to achieve this easily if at all, though.

1 more replies
Relevance 62.32%

Bought an ASUS UL30A laptop a few years ago with Windows 7 OEM. There is no drive for CD's or DVD's and I do not have an external optical drive. The default setup is 485GB worth of space on the SATA for the OS and a 15GB recovery partition.
Over time I noticed that some programs (or portions of them anyway) were showing up in the recovery partition and if memory serves me, almost the entire 15GB of space on that partition was used. Now when I click on properties of the Recovery partition it shows that only 107MB of space is used and 14.8GB is free space. I have absolutely no idea what happened to all of the 'programs' and other data that was on that partition but it's as if that partition was formatted (which I did not do).
My basic question is this: This OEM notebook with no recovery discs and no way of playing them has 107MB of data and it's for Microsoft Visual C++ Redistributable. One other .exe (SIW.exe) is in a Programs folder, but that's it. I run CCleaner every week just to get rid of cookies, clean the cache of the browsers, etc., but that's it. No program runs on a maintenance schedule and am at a complete loss as to what happened to that recovery partition (nothing was lost on the partition that contains the OS). Any ideas on what MAY have happened and is there anything I can do to get the Recovery OS data back? Though I do not have discs, I do have the following info from small keyfinder program:

I'd really appreciate some solid ideas on the best approach at... Read more

Answer:Possible loss of data on Recovery Partition

Magical Jelly Bean Keyfinder... didn't find the key for reinstall!! The product key is on a Certificate Of Authenticity (COA) sticker on laptop. Please find it.... and don't post it!

Why didn't you make a recovery drive on usb stick?

You don't need the recovery partition at all! You only need a valid product key. Clean Install Windows 7

6 more replies
Relevance 62.32%

Hi, I am using T500 with Vista Business 32bit. I found out that I can switch to Vista Business 64bit using the same license key. Is there any program that I can change the recovery partition with? I would like to replace Vista 32bit with Lenovo soft for new 64bit version. I tried to ask on our czech forum, searching lenovo pages and asking lenovo czech tech support, but no response.            Thanks Jakub

More replies
Relevance 62.32%

Hello,I have a Seagate 500GB SATA drive that is no longer detected by my PC (Windows Vista Home Premium, SP2).  I currently have it connected via USB in an external enclosure.  It shows up in Windows explorer and Disk Manager as an NTFS partition.  I see folders but can get to none of the files.  If I attempt to use CHKDSK I get the following response:The type of the file system is RAW.CHKDSK is not available for RAW drives.I ran DISKPART and when I list disks it shows up as 466GB and Online.  List Partition and List Volume also show up as follows:DISKPART> list partitionPartition ###  Type                  Size        Offset--------------------------------------------------------------------------------------------Partition 0       Extended           466 GB   504 KBPartition 1       Logical               466 GB   536 KBDISKPART> list volumeVolume ###  Ltr  Label                 Fs      Type            Size      Status     Info-----------------------------------------------------------------------------------------------------Volume 0       E                 ... Read more

Answer:Data Recovery on Damaged Partition

If there's nothing important on it (Volume #3, I assume), use Disk Manager to delete the partition, create a new one again and then format it.  Then connect it internally and do the same, if necessary.  You can also connect it internally and use the Seagate Seatools to initialize it.

5 more replies
Relevance 61.5%

I used fixboot and change the partition to FAT12 by accident. I'm trying to switch this back. I've tried Partition Table Doctor, R-Studio, and i'm trying TestDisk right now. Anyone have advice. If I can't fix it I need good data recovery software. Can anyone recommend any? Freeware of course.

Answer:Fix partition boot sector/data recovery

Here are some ideas:

3 more replies
Relevance 61.5%


I have a friends laptop (a Satellite Pro) which fails to boot into Vista (even in safe mode) with a blue screen. I have tried booting off my own Vista CD to attempt a windows repair, but even that results in the same blue screen. To cut a long story short, I want to resort back to factory default, but the recovery CDs were never created.

I can access the drive contents (both the C drive and the data partition) by booting off a linux live CD. Is there any way I can copy the files oft the data partition, and create a recovery CD/DVD using these file?

Many thanks

Answer:Can I create recovery CD from data partition manually?

> Is there any way I can copy the files oft the data partition, and create a recovery CD/DVD using these file?
No. You cannot do this. What you can do now is to order original recovery disc from Toshiba.
Sorry but there is nothing you can do about it.

2 more replies
Relevance 61.5%

I have a problem with a hard drive. I think the partition info has been corrupted or over written. It was a dual partitioned hard drive (approx 80/120 on a 200G drive NTFS)Is there any free software I can try to see if it sorts my problem.Failing that is there any (cheaper) software that will sort me out. I've just had a play with partition doctor and it can see my files on the first partition (the important ones) so I might buy that if I have to.I did try the software on this months cover disc and it found some of the stuff off the 2nd partition but seems to be corrupting alot of it in the saving process. Thanks for any help.PS. I just had a play with R-Studio on the cover disk and that can see the 1st partition as well.

Answer:Any free partition or data recovery software?

Have a look at Testdisk its a Dos Based Program in which will get your drives here

6 more replies
Relevance 61.5%

Apparently with some careless formatting of the harddrive, the lenovo recovery partition Q and the S partitions are gone. (I noticed it since I see those partitions on my thinkpad w700 but it is nowhere to be found on the T Series. I was wondering if it was possible to regain the information for the recovery if i was within warrenty...would it be possible to have lenovo ship out some cds so i can regain those stuff?


Go to Solution.

Answer:Is it possible to get a Recovery Partition S and Q Data Again from US Tech Support

You'll have to purchase a restore set from Lenovo if you never burned the restore discs. If you burned a restore disk set all you need to do is restore the system from them and those partitions will be recreated.

2 more replies
Relevance 61.5%

Well, I've gotten myself into quite a pickle, let's just say me and my PC haven't been getting along very well lately . In the last 2 weeks I've successfully fought off a nasty CWS infection, subsequently upgraded to XP SP2 and all the latest patches, and now this. I was using the machine yesterday morning, and it was exceedingly sluggish. Task Manager showed that TurboTax which I'd left running wasn't responding. I repeatedly attempted to close TT, and 2 minutes later it finally closed. Instead of rebooting immediately, I went to IE to browse the web. A few minutes later the machine came screeching to a halt. No BSOD, just frozen. After several minutes of messing around and making nothing happen (CTRL+ALT+DEL did nothing, ALT+F4 did nothing, couldn't open any menus, etc.) I resigned myself to using the reset button.

On the reboot, the machine started to load XP, then reset on its own back to the BIOS splash screen. I attempted to reboot normally, same thing. Last known good configuration, same thing. Safe Mode, same thing. So, XP is hosed.

I loaded the System Recovery console and started looking around. Dir reports a problem enumerating directories on C:/. Chkdisk reports there are errors it can't fix. I ran Fixboot and it said it couldn't determine the current partition type. I started the diskpart utility and it sees a partition, but of uknown type and no data.

So obviously, the partition and possible the whole file allocati... Read more

Answer:corrupt partition - data recovery suggestions?

16 more replies
Relevance 61.5%

I purchased a new Motherboard to upgrade my computer and new SSD drive. I installed Windows 7 again on my new SSD. I had a 3TB Seagate Drive that had 3 partitions. One partition had Windows 7 and system files. The other two had data. Now, one of my data partitions shows as Unallocated. The old Windows 7 partition is totally accessible as well as one data partition. I need to recover the data on the drive from the unallocated partition. I've tried Seatools and EaseUs partition tool. I'm going to try DiscInternals next.

Does anyone have suggestions on recovering a partition that is now unallocated? I imagine the data is still there but the partition isn't being recognized by Windows 7.


Answer:Lost Partition - Now Unallocated - Data Recovery

Try a simple partition undelete using Partition Wizard Partition Recovery Wizard - Video Help.

If that doesn't work try data recovery software.

Your data should always be backed up externally or to the cloud, using a modern method like Sync, Backup and Store your Files to the Cloud with Skydrive - Windows 7 Forums

1 more replies
Relevance 61.09%

This is a life-destroying moment for me. I have a 2TB External Hard drive, with 2 partitions. The first one is 50 MB (actually ~48.5MB) UDF containing setup files for veracrypt and truecrypt, and keyfiles. The second partition is a Veracrypt-encrypted partition of size 1.8TB, which was quick formatted by Veracrypt. The drive was GUID -based, and the first partition was made an OEM partition using Diskpart and the second one an EFI partition in order to prevent accidental formatting by the system. However, a sudden accidental right click has pasted this script in diskpart and ran it before I could halt it. Diskpart doesn't even ask for confirmation before cleaning a drive.

select disk 0
convert gpt
create partition primary size=300
format quick fs=ntfs label="Windows RE tools"
assign letter="T"
The new partition has a 300MB partition called Windows RE tools, and the rest is unallocated. I assigned a letter to the unallocated drive without formatting, hence it's a RAW partition, but Veracrypt couldn't open it. Is there any way to recover the previous data. It is extremely important for me and my job depends on it. The disk containing the backup of the data crashed last week and I had sent it to RMA. Hence I'm left with no backups.

I have opened the disk using WINHEX and I have seen the contents of the 50MB UDF partition, the keyfiles and the setup files. They are intact. Then there is a whole lot of gibberish, which I believe ... Read more

Answer:Data Recovery after Diskpart cleaned and created new partition

UDF, GPT, veracrypt - Plus you ran diskpart clean. All too complicated.

Anyway, post a screenshot of your external drive in Windows Disk Management.(Please remove all other external storage devices.)

Also a screenshot of how Minitools Partition Wizard sees it.

Third run the Partition Recovery Wizard on the external drive, do a Quick Scan. Let Quick scan complete.Post a screenshot of the Partitions shown. (See my post here for reference Raid 5 became unallocated.)

Once you have snapped it, click on Cancel and close the Partition Wizard.

Let us see whether at all we can see any light at the end of the tunnel.

You said using WinHex you were able to see the contents of the UDF partition.Are you sure that all the data in the full 50MB are intact? Even if part of that partition at the beginning has been zeroed by diskpart clean I would think that even if we manage to recover the gibberish data in the other partition,it cannot be decrypted.

Post these three screenshots. Even if not me, some other member with more insight on veracrypt may chip in with some ideas.

9 more replies
Relevance 61.09%

I have a disk with 2 partictions. Recently my system would not recognise either one of them. However I have got lucky and XP home is able to read from one of these 2 partitioned drives. However when copying some files from this drive I get message - Data error :Cyclic redundancy check. But this is only sometimes and I have been able to copy most of my data off this drive.

My big problem is that the second partition is unaccesible. Xp recognises this drive as as drive G: but it is unable to read it.

Just for info when booting I get a Master File Table error.

Can anyone recomend any software tools to recover my data. Would really really be a huge help.


More replies
Relevance 61.09%

is it safe to delete data from my recovery partition which I don't want to regain space on that partition? i want to regain some hundred mbs on this partition to backup my os and other important things - can i do this? or can't my recovery partition be modified?

Answer:Solved: is deleting data from recovery partition safe?

16 more replies
Relevance 61.09%

See what happened was....

I was getting ready to migrate to a much smaller SSD; as I've done a few times, I shrunk the main OS partition and a secondary data partition and shifted everything "left" with gparted. On next boot, which I do to let it figure out what is where and ditch the "dirty" flag, it did a chkdsk, which is normal (right? it is on 7, which I use most of the time), but it just ran a zillion messages about deleting index for file [insert file name here]. It then switched off to finish a reboot and never woke up. The partition table's all messed up now from it trying to fix itself, and honestly, it's not my computer, so trying to get her drive back whole is key here. It's GPT partitioned and a spin drive, so hopefully recoverable? Ideas? The method I tried worked about 6 times before, but on Win7 and Linux setups...

More replies
Relevance 60.27%

I installed the Windows Vista Service Pack 2 update and now the laptop will not load.
I have a partitioned hard drive and will have to use the product restore disk.

I have a lot of photos and things on the second part of the hard drive.
I want to know if I use the restore disk will it delete the imformaton on the second hard drive or just the first?

Thank you

Answer:Equium A100-027: Does recovery disk delete data from second partition?


The Recovery disk will format the whole HDD and will also erase all the partitions created on the HDD!
This means that you will lose your pictures and all the data stored on the HDD.

Therefore you should backup the data before using the recovery disk!


PS: Its not needed to create more postings about the same theme ;)

7 more replies
Relevance 59.86%

The L750 HDD is divided into the following:

C drive: 232 GB
D drive: 233 GB (includes Recovery files)
System: ?

I am not sure that, if the D drive is the one where I should place my own data, why does it have the recovery files as surely these should be in a separate partition. Can I create a new partition within the D drive for my own personal data as I don't want to place it with the recovery files in case they are accidentally deleted?

Additionally, I do not wish to place my data in the C drive.

Answer:Re: Satellite L750 -Question about Data Partition

>I am not sure that, if the D drive is the one where I should place my own data...
Why not? What is the problem? Why are you irritated with existing recovery folder there?
I don?t have Satellite L750 but if you can see ?HDDRecovery? folder there you can define it as ?hidden? and you will not see it but it will be still there. After doing this you will not be able to delete them accidently.
>...why does it have the recovery files as surely these should be in a separate partition.
It must not be on separated partition.
>Can I create a new partition within the D drive for my own personal data as I don't want to place it with the recovery files in case they are accidentally deleted?
There is no sense to create third partition if you already have second partition D. Use this partition to save all personal data. I do the same.

By the way: in user?s manuals document is described that you should create recovery DVD. This recovery DVD with recovery image can be used for OS installation. Generally speaking, after recovery disc creation you can even delete recovery data. Don?t move recovery data anywhere. Result can be that you will not be able to start HDD recovery installation -

If you have more questions you are welcome.

12 more replies
Relevance 59.86%

Hi, first of all it is superb that toshiba has this forum direct from the manufacturer page. I am wondering what is on the DATA partition of my notebook. The X200 20S comes with two 160gb HDD. One is split into two 73gb. I wish to install linus onto the DATA one which is empty. What is the purpose of this one?

Answer:Question about "DATA" Partition on Satellite X200-20S

I guess the intention of the "DATA" parititon is to store some private data on it. Sound very logical in my opinion. Since you have a HDD recovery you should check first if this DATA partition is not the HDD recovery partition. I think the best thing you can do is before installing linux, create a recovery disc with the "Recovery Disc creator and then install your linux system.

Regarding linux I have a interesting link for you:

Hope you find your machine there.


3 more replies
Relevance 59.86%


the Sat L300 160GB hard drive is partitioned into vista and data.
I want to save a lot of photos in my documents which is on the vista part.
This only uses half the drive.

How do you use the data part for my documents? TIA

Answer:Satellite L300: How do I use data partition for my documents


You can make a folder on the second partition and can store the needed files (documents, photos) in particular folders.

Or maybe do you want to decrease the Vista partition???

5 more replies
Relevance 59.45%

I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


5 more replies
Relevance 59.45%

I have a problem with the Data drive on my Toshiba Satellite L755D. It gets easily full.

As it is now:
(Translated from danish)

Securitycopy of datafiles 40,18 GB
System picture 106,26 GB
Other files 15,08 GB
Free space 71,52 GB

I just erased one of the securitycopies of the datafiles, because there were only 21 MB free space left on the Datadrive.

Why is there so much on the D-drive?
And why does it get full, so often? It is really annoying.

I have had a lot of other computers, but never had that problem before, I got this Toshiba.

Answer:Satellite L755D - Data drive D partition is full

I have no idea what you moved or stored on the D partition but Toshiba notebooks were preinstalled with an system and on D partition there is an Toshiba image folder containing the image files. This image folder and the image recovery files are used for HDD recovery and are needed to create own recovery disks or recovery flash memory stick.

HDD recovery allows you to recover the notebook back to factory settings without the usage of recovery media.
But if this folder or the D partition would be modified, the HDD recovery would not function.

3 more replies
Relevance 58.63%

I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

3 more replies
Relevance 58.63%

I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

5 more replies
Relevance 58.63%

Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

1 more replies
Relevance 58.63%

I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

2 more replies
Relevance 58.63%

Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

More replies
Relevance 58.63%

I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

More replies