Computer Support Forum

Satellite M70 - No hidden recovery partition

Question: Satellite M70 - No hidden recovery partition

I've noticed that many Toshiba notebooks have hidden partition and DVD Recovery either. I don't have hidden partiotion, only Recovery DVD. Does it normal?

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Preferred Solution: Satellite M70 - No hidden recovery partition

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Answer: Satellite M70 - No hidden recovery partition

Yes it is normal. For this old notebook model Toshiba didn?t create ?recovery partition?. Satellite M70 is delivered with recovery DVD.

Newest notebook models are delivered without recovery DVD media but with recovery image saved on second partition and every notebook owner can create recovery CD/DVD alone.

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i tried to burn a Factory Recovery DVD using Onekey Recovery tool. i chose Create Recovery disk, selected Factory Default recovery disk and got to the burning options. The disks were successfully burnt. I tried to burn one more set for safety but I get the following error message. The program cannot find the service partition. This function is currently unavailable. Is there any solution for the problem?


Go to Solution.

Answer:Y550 Lenovo recovery hidden partition visible and One Key recovery doesnt work

restart your computer and try again or copying the disks using nero may help.there are ways to activate hidden partition but not suggested.

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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Hello!I just bought a Lenovo IdeaPad with a windows 7 32 bit version. There was no system disk added. I learned that the windows 7 version is hidden in a recovery partition. I now want to create a system disk to save the windows 7 32 bit version just in case and install a windows 7 ultimate 64 bit version on the computer. Can you tell me what I have to do? Thank you!

Answer:How to create a recovery system disk from the hidden recovery partition?

Hi and welcome,
One way is to save a recover set ... with OKR ... or better do this Backup before  ...but no way to get a  pure Windows 7 Install Disc if you mention this  ...  
And Windows 7 64 Bit will not run on Atom based machine.. i.e. S10/S10e/S10-2 ,S12 Intel/Nvidia ...
(and even when, it lacks of memory 2GB (due the intel chipset restrictions) is good for 32 Bit based systems, but not really enough for 64 Bit based systems, so there is no benefit for use a 64bit on a netbook)  
S10-3t W7 64 ?
sincerely KalvinKlein 
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XP Startup  Small WebCam Guide  Lenovo Easy Capture    Clean XP Install
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I brought a lenovo notebook. it had a windows vista version already installed in it. I wanted to install xp with dual boot option and hence i booted it with xp cd. but i could only see one partition in that -hence being afraid of losing vista , i quit the installation process and rebooted.
but to my horror the system was not getting booted. hence i formatted the hard disk using the xp cd i had and installed xp on it. I later on found that lenovo had a key which could have restored the vista. but now that i have formatted the hard drive , i am not sure whether the hidden partition used to recover is deleted or not.
is there any way to check out whether its deleted or not or anyway to recover it??

Answer:Hidden recovery partition

The "Hidden" partition should have been visible using the xp installation cd on the srceen where you format the drives.

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I am in the process of adding programs to a friends new Toshiba Laptop which on checking as 16GB of files on it.This appears to me to be a lot considering it is a new Vista PC and as very few programs on it, explorer tells me it as 16GB.Normaly I would expect about 6GB on an XP new PC.On reading its spec for this Toshiba it says it as a hidden recovery partition but I cannot see it.The partions are set at C and E with D missing which again seems strange. When I did an Acronis Image backup it altered the Disk partions to C ,with D for the External Backup Drive and E. Does this give any clues.

Answer:Hidden partition recovery

I think you press F10 to see the hidden recovery partition.

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Hello all, I have a Satellite L675. In the recovery wizard, there is an option for "Erasing the internal hard drive". According to the user manual, I am given the following warning: "Erasing the internal storage drive will delete all data on the drive, including the partitions",

Will this recovery wizard option actually delete the hidden recovery partitions (sda1 and sda3), wiping the entire hard drive, or just the user-created partitions (sda2, AKA C

Thanks for clarification on this.

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I have one serious question. i have install linux on my N200 and was resize the data partition to create linux partition. after instalation of linux, my Windows Vista Home was crash down. My question: if i do system recovery to the factory settings (to install vista again) will my linux partition gone (create and format to previous size) or stay like now!? HDD now is:C: service partitionD: data partionE: linux partitonF: swap for linux should it stay like this, or will become only C and D!?thx

Answer:Recovery Vista from hidden partition

Maybe you have to stay right now... it depends on your backup data. Windows don't know any Linux Partitions. It writes new partition table.

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Apologies for yet another question about OneKey Recovery (OKR) but after a day spent reading posts here and elsewhere I am lost as to how (if at all) it is possible to use OKR 8.1 to backup the system and hidden partitions so as to enable recovery to a new HD. System is B50-70 delivered 30/12/14 but built October 2014 with Windows 8.1 64 bit and OKR When I run OKR it offers me System Backup.  This backs up the Windows OS  (C:\).  I can see no options to backup the existing hidden partition or to create recovery disks/drive which would include that hidden partition.    Am I missing something please?   If not, is my best bet to dig out my Acronis?

Answer:OneKey Recovery 8.1: hidden partition(s)

For a total hard drive restoration, using Acronis would be your best option.  As you suspected One Key Recovery will only image the system partition which isn't much help if the hard drive has to be replaced.

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I want to know about lenovo laptop hidden recovery partition specially for flex 10.First thing I would like to ask is that about security issue of  hidden partition. Is it secured from viral ,spyware attacks.And another thing about how to access files of hidden recovery partition manually.And if a pc is infected then it will infect hidden partition files or some security is there .                Please help.................

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Wondering if anyone knows of a program that will create a hidden partition on a pc so if the OS crashes due to virus of software curruption you can boot and press F11 and restore the pc back to factory settings. free or not free software. thanks for any help

Answer:hidden partition recovery software

See this thread. It is similar to your question.

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I have a Toshiba Satellite A660/07u Australian model. UI want to back up Toshiba?s recovery partition just in case if a virus were to come etc. How can i do it? Because i can?t see it on my computer.
Also there is the hibernating partition so which one is Toshibas recovery partition. One is about 1.5 gig and the other is 12.5 gig.
Please help

Answer:How to back up the hidden recovery partition?

Hi wsb

You cannot back up this partition and later use it for OS installation. Access to this partition you can have if your notebook has ?factory settings? only.

What you must do is to create recovery DVD. This recovery DVD you can use for recovery image installation if something goes wrong. For recovery disc creation I recommend you to use DVD-R media only.

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Hi Readers,

Bought Satellite Pro A200 last Nov. I have been looking for this so called hidden 1.5GB Hidden partition. I thought it would have shown in Disk Management.

I have booted up pressing F8 for Advanced Boot options as it states in the manual , the option to repair is not listed.
Has any other users experienced this? Although I do have the Recovery disk.


Answer:Question about Hidden Recovery Partition

Hello David

To be honest I do not understand what you want. To make things clear: if your notebook is preinstalled with Vista OS this WinRE (Windows Recovery Environment) partition will be automatically created and this option is listed in ?Disc Management?.

So what is your question now?

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Hi guys!I have a T61. I bought it a year before without recovery cds .when I wanted to restore orginal factory from recovery hidden partition but failed. there was a problem "couldn't find convert.cmd. I looked for solution on many forums, they said the problem caused by bad files accessing. But i till could access files on the hidden partition by using some softwares. i made a rescue media cd and try with this way. the result, my hard drive formatted and the hidden partition gone.Please show me what i should have done?thanks!

Answer:T61 recovery hidden partition lost

Xin Chao  I live in Hoi An, Quang Nam and use a T61.Where do you live now? Is your problem fixed now?

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When I got my new HP Pavilion, an option was given to hide the Recovery Partition D:

How do I reshow this?

Answer:Hidden Recovery Partition, Xppro

Open Windows Explorer (Start...Run...type in "explorer.exe" (without the quotes) and press Enter)

Go to the Tools menu and select Folder Options, then click on the View tab.

Put a mark in the "Show hidden files and folders" radio button, then click OK

FYI - further down are the options to show file extensions and to show system files. Be careful if you opt to use these, as it makes it easier to hose your system.

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Hello everyone,
I have a gateway nv73 with windows 7 home premium installed. The hard drive has a hidden partition that will restore the whole system to factory defaults. I believe my boot sector is corrupted. I press the alt+f10 combination to access the hidden partition at startup as well as I have set tried setting it as the active partition. When I restart I get this error message. F: \Boot\BCD Status: 0xc0000098 Info: The windows Boot Configuration Data file does not contain a valid OS entry. When I got into diskpart I can show the partition and it is 12GB. I know that I have messed up the boot log on it and would like to know if there is some way I can manually start this process instead of the automated system. I do not have the system recovery disk and Im fairly confident all the files needed to restore the system are located in the partition I have just messed up the automated method of accessing them. Any help on this situation would be greatly appreciated.

Thank you.

Answer:Gateway hidden partition recovery

Hi Capnzims and Welcome to TSF,

You're not able to use this function without the DVD for several reasons. Mainly because you can mess it up or a malware could access the files and infect even the recovery drive, which of course is nothing you want.

The only way to succesfully activate the hidden partition and restore the machine, is to have the recovery disks.

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Hey, I was wondering why I have a 20gb "preload" recovery partition? I went into Restore and Recovery and it says I have no backup or anything. Anyone help me out?

Answer:20gb hidden recovery partition?

before anyone can help you need to say which thinkpad T series you're referring to..
the recovery (or predesktop or whatever) should not be 20gig unless there is a R&R image there..
one you or someone else has created..
FWIW, i never use R&R..
i use acronis true image when i make a backup..
i create an image on a USB attach HDD and i have a TI boot CD in case of disaster..
hmmm, i better update some backups.. 

Bill Morrow, kept by parrotsSysop - forum.thinkpads.comX300, T60p, X60s,X60T (sxga+), Transnote, MacBook Pro, iPhone, iPod----She was not what you would call refined.She was not what you would call unrefined.She was the type of person who kept a parrot.Mark Twain

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I got a virus somewhere along the line. Every time I do a factory install it's never right. Can the hidden recovery partition become corrupt? If so, how do I wipe my hard drive clean so I can use the "Completely Restore Coomputer to Factory Default" setting?

Answer:Can the hidden recovery partition become corrupt?

which kind of errors you have? and what OS and laptop model?

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Update the hidden partition Recovery Hello, Many PCs as Lenovo, have a factory reset procedure called Recovery operating system. Or for machines dating from 2014 was the version supplied with Windows 8. This system was legally Update 8.1. They will be coming soon in Windows 10 release.   Is there a method or program to update the hidden partition (linux?) In the latest version of the operating system used for future factory reset directly in the latest version of Windows (without the presence of program staff added)? Best Regards French :Bonjour,De nombreux PC, tel les Lenovo, ont une procédure de réinitialisation usine du système d?exploitation baptisée Recovery.Or pour des machines datant de 2014 la version livrée était Windows 8. Ce système à été légalement updaté en 8.1. Ils le seront pour bientôt en version Windows 10.Existe-t-il une méthode ou un programme permettant d?actualiser la partition cachée (linux ?) dans la dernière version du système d?exploitation utilisée pour une réinitialisation usine future directement dans la dernière version de Windows, (sans présence de programme personnel ajouté) ?Cordialement

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I bought Satellite L25-S1217. It have COA Windows Home and Hidden partition (I think with Recovery Disc). Saler (I think) has formatted drive C and I do not know how to "recovery" system from hidden partition.
Have you got any ideas?

Answer:Recovery system from hidden partition


Have you got recovery DVD with your unit? US notebooks are not known to me but I don?t believe the recovery image is saved on some hidden partition. If yes then there must be some option to create own recovery CD.

As far as I know just on Portege M300 was hidden partition created with recovery image. If possible check this please with seller. Other way you can use Microsoft installations CD and later install all stuff on your own.

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hey people.

I want to reformat my computer so i got 3 partitions one for windows 7, one for ubuntu and one big to storages of all my stuff
I got no dvd with windows 7, but i have a hidden recovery partition on my pc.
(A preinstalled windows 7) but I want to burn it out on a dvd so i can install it on a empty hdd with only 3 partitions (with out the recovery partition)
i have tried to find a way to do it but it without success nobody seems like to have that problem (maybe it because I've missed something ?? )
hope someone in here have a solution
(sorry for my bad English)

Answer:hidden recovery partition burnd to a dvd

Hello trix333ninja, welcome to Seven Forums!

Look around in the Windows 7 start menu for anything that says Acer for a link to creating the recovery disk set, be advised: some recovery disk sets require the presence of the recovery partition and will not function correctly if it is not present.

Before we make any specific recommendations will you please post a snip/screen-shot of the entire disk management drive map with a full description as to which drive/partition is which, so we can see what you have going on as there may be a fairly simple way to resolve the situation.

In the Windows start menu right click computer and click manage, in the left pane of the "Computer Management" window that opens click disk management and post a maximized snip of that.How to Upload and Post a Screenshot and File in Seven Forums

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Can I see and delete the hidden recovery partition on Yoga 300IBY? I have the recovery partition on USB Flash drive and DVD. So i want to union the C;\ and recovery partition but i can t see it. The 20GB on C;\ are not enoughThanks to everybody  

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I've got a Alienware m17x laptop, which i restored using the Win7Pro CD supplied. Unfortunately, this seems to lack the drivers and features that came with the orginal install. After this, I learned about the recovery partition, and how I couldve restored by ctrl+F11, which no longer works because from what I've read I've changed the MBR.

Does anyone know any tricks to getting this partition bootable so I can restore from that?


Answer:Restoring from hidden recovery partition after changing MBR

can you get on the internet with it, Ie. is the NIC driver installed?

If so windows 7 updates will install drivers...

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Hi,So, when I started the Recovery drive, it searched and found no partition to save the system files on and it asked me to insert a usb 16GB which I did, and it did backup the system files using around 11 GB which is great.Now, there's a hidden recovery partition 12.99 GB as you can see in the picture which for some reason the recovery drive didn't find it and it's showing that it's free but in fact 9 GB are used up and I would like to update that recovery partition by putting there the other 11 GB because it's very recent. If I open my laptop in recovery mode, onekey would ask me if I want to restore from initial backup. That initial backup I have no control over it and unable to update it. If i want to backup my system using onekey, it will say estimated image file 80 GB but I only want system files like when using the recovery drive.I hope you guys understand me and that I haven't over complicated things. Thx.P.s. I have so many disk 0 partitions, can I delete any of them? How can i find out, which one is the recent one from the last windows upgrade?

diskmanagment.PNG ?413 KB

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I was informed by IBM that i can format my laptop without cd by pressing F11 or F12 while the laptop is starting.
Which of the two choices i have to select?
Which is the process?
If anyone knows ,please describe it because I am afraid i will make damage.Thanks a lot!

Answer:Solved: How to format with hidden recovery partition

More than likely it's F11. But it won't be a problem if it's not or you hit F12. One will take you to setup and the other will take you to the restore partition. If you go to setup just hit ESC and boot again choosing the other key. Once in the restore partition follow the prompts to enter the re-format (destructive) restore.

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Ok, here's what I want to do.

If I was to build a new pc from scratch and install windows 7 home premium, how would I go about creating a bootable hidden recovery partition on the hard drive, so I could reformat it back to these settings at any point if needed?

(like the proper manufacturers do themselves, normally loaded by pressing one of the F keys)

Thanks for your help.

Answer:Easiest way to create a hidden recovery partition?

Ah yes, my motherboard in particular lets you create one of those. Quite a useful feature, that I don't really use.

What you can do is store a partition containing a backup, and restore from that when the time is right, even though you will need a optical disk to begin the restore process using the backup program. You won't be able to get something like one of the F keys when your computer starts up like most manufacturers do, but you might be able to give it the option when choosing between boot choices when your computer starts.

How to create custom recovery partition - MSFN Forum


You won't be able to get it to start by hitting F keys, but you can modify your boot loader to boot into a hidden recovery partition.

I've used grub for this in the past. Have a "System Recovery" option in the list and set the timer to 1 or 2 seconds. "System Recovery" boots into a scripted DOS or WINPE partition which has at least a couple of prompts to back out (incase you boot into it by accident) and eventually restores the system partition back to the original image.

I have used 3rd party tools to do the imaging myself, but you could easily use ImageX if using WinPE.

I've only used it for other people's computers, so I can easily instruct them on how to restore it back to a working image and saves me from having to look at the machine myself. Saves them playing around with boot options trying to boot from a CD/USB as well.

... Read more

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Hey everybody!

First of all I want to thank everybody who took participation in solving this problem.
Okay, lets get to it.

Got an HP Mini 110 netbook. A person who gave it to me destroyed all the OS system, plus the RAM's were broken. So I replaced them and installed a fresh copy of Windows 7 Starter 32bit.
Everything works fine, but as most new laptops this one has a hidden recovery partition. The problem is I want to restore this machine to factory condition, but I cant access it due to the fact that I dont have HP Recovery Manager or something like that.
The recovery partition itself is okay as I saw in Admin Tools.
When going to System Recovery Options / System Image Recovery, the process cant detect any image - "Windows cant find a system image on this computer".

So maybe you have any idea what could I use to restore it to factory condition? Maybe there is a software that I can install and use in the same way as HP Recovery Manager? Or maybe I can get HP Recovery Manager somewhere.

Thanks again for your time.

so that you know, I also tried the F6 and itc methods, no luck.

Answer:Solved: Hidden Recovery Partition Access

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I'm making another partition of my Lenovo 3000 N200, when I tried to delete the created partition I accidentally reformated the hidden partition that contains the defualt recovery program. Now I can't start Windows vista and during the boot process I encountered this message " Interrupted Operation: Insert the Recovery CD or other recovery media and reboot your pc. How can restore my notebook back into its factory default?is there anything I can do to recover my files?

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i wiped my t61p to install korean windows and now i want it back to factory status. I tried to do it from R&R but i wont work and i think b/c i dont have the hidden partition. I've got no recovery cd or windows cd on me rite now....I really want it back to fresh factory status. need help thanks.

Answer:i deleted the recovery(hidden) partition and want it back..

Welcome to the forum! You'll need to obtain a set of recovery disks to be able to re-create the hidden partition.

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Hi. Few days ago i've got problem with my hard disc (it crashed ), so i've changed it for another. There were some problems with installation new windows xp, but already done, but ... how can I restore hidden partition with all stuff, without recovery cd's, or where can i get this cd's? Thank you for advice.

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Is there a way to copy or image everything on a HD? i.e. like a Dell laptop HD, including the hidden recovery partition. I know most imaging software will image a partition, but I want to copy the whole (everything) on the HD.

I have purchased a new larger HD for one of my Dell laptop's and I wanted to copy everything to the new HD including the recovery partition so I can use the old HD in another pc.

Answer:How to image HD including hidden recovery partition

Most cloning utilities found by searching this forum have this capability. Personally, I've had good success with Acronis' "True Image" products.

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I would like to create recovery disc from hidden partition. Is it possible to leave unnecessary software or I have to burn the whole partition? Thanks in advance! 

Answer:T61 Hidden partition and creating recovery disc

I would like to have the minimum number of DVDs. Can I use 1XDVD DL instead 2xDVD for Vista?

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Following serious problems with Norton Goback that suddenly asks me to reinstall the program but being unable to recover my NORTON password, the registry became corrupted. Unable to reboot.. I was wrongly advised by Norton technicians to first use recovery console, that was a bad idea with an OEM platform. windows created a random password and could not use this feature afterward. then they asked me to manually modify the registry beside many other attempts..
To make a very long story short. I am unable to boot, the computer freezes on windows logo even in safe mode. recovery console was out of question because of a corrupted password (OEM) .
I attempted to manually replace all the win32/config/system files...SAM, DEFAULT, SECURITY , PROGRAMS AND SYSTEM with the windows repair files unfortunately the backup system file was also corrupted for some reason...
I have tried alls tricks possible including reinstalling windows with recovery disks but they appeared to be defective.

Placing this drive as slave into a second computer I was able to extract files from the hidden recovery partition in boot drive.
a 5.36 GB partiton (see content description below )

(they are also saved in a slave disk on a second computer)
I tried to copy them on a clean boot drive but was unsuccessful.
this is the detail of my boot.ini file from that hidden recovery partition,
it shows partition 1....

[... Read more

Answer:need to reinstall windows XP sp2 using hidden recovery partition

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I'd just like to confirm this properly please, before installing Ubuntu Linux on my new system (actually a G580 model).  I have created two sets of CDs using the One-Key Recovery Application in Windows 7.  These are, (1) a factory set of 4 discs containing the system as it was shipped, and (2) a set of 4 discs backed up using the same utility but containing my actual Windows 7 system having first removed unwanted software and personalised my configuration. In essence, I don't wish to irrevocably lose the hidden partition than enables the recovery of the system to take place without CDs.  Therefore, if I do overwrite the entire hard disc, will a later re-installation from either of these packs of CDs that I've created, recover the hidden partition as well as Windows 7? Perhaps it may also be possible to install Linux and preserve the hidden partition anyway?  Is that likely to be possible by judicious partition management? Many thanks. 

Answer:Is the hidden partition re-created when restoring from One-Key Recovery CDs?

Welcome To Lenovo Community
Using recovery media created by OKR will automatically create the hidden backup partition on a raw hard drive
If you are keeping the hidden partition intact , but changing the other partition set , the One Key Recovery using the nova key will not work correctly , you need to use the recovery CD only to get the factory restoration at a later stage
In case you are not making any partition changes and only formatting the C drive and installing Linux .
Then also you will be able to use the nova key to recover.
Hope This HelpsCheers!!!
_______________________________________________________________________________________________________________________________________________________________________________Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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Recently somebody brought me a 2-year old HP Pavillion that had one of those system recovery partitions that HP stores the XP image on in case the OS gets corrupt. In this case the Maxtor 80G drive had numerous read errors on the C: drive, but fewer on the D (system recovery) partition. The drive was a mess. I tried to run Spinrite on it, but it said it would take 17,000 hours to fix (not kidding). When I slaved the drive, WinXP could see the drive, but it couldn't open it to see the files. It just paused for a minute or so and then asked if I wanted to format it because according to Windows it didn't appear that it was formatted. I tried the recovery console using chkdsk and fixboot and stuff, but chkdsk stopped with an error after a few minutes and fixboot didn't seem to do anything. In this particular case I was in luck because the lady had the image on CD?s (eight of them) and I was able to install it back to a new HDD easy enough. She had them because she had a problem with the PC before when it was under warranty and HP mailed them to her. But what if I was not that lucky and the PC wasn?t under warranty and I didn't want to call HP and pay for the CD's. She already paid for an XP license, and she shouldn't have to pay again even though I guy at a CompUSA said it was not that costly. What if she called HP?s tech support line, and upon finding out her PC was out of warranty, they switched her over to the sales departmen... Read more

Answer:duplicating hidden system recovery partition.

While I don't think I can answer most of your questions, I'll try and help you with what I do know.

Assuming that the recovery partition is similar to a utility partion on HP servers, this partition contains a custom filesystem that prevents an OS from seeing it as a readable/writeable drive. This way it's far more unlikely for a user or OS to damage the recovery partition or its utilities. When you press "F10" during the boot (or whatever trigger the BIOS requires), you specify to the system that you want to boot off of the utility partition, at which point should allow you to perform any number of recovery options.

If the recovery partition is damaged in any way, the only way to recover it is through the system restore CDs that may or may not come with the machine. Some manufacturors consider this partition the equivalent of the restore CD (its not) and you'll have to download or order them if needed.

It's also been my experience that if you wish to do a fresh install on a machine with a recovery partition, you may need to use the OS recovery utility to get a proper install and prevent the OS from giving C: to the recovery partition instead of your system partition.

Hope this helps.

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Today I received 2nd hand X200 without any recovery disks. I reinstalled everything from scratch but I was just wondering is it possible to recreate hidden recovery partition for future recovery? It would be perfect if I would need to sell the laptop and make the customer happy. Anyone tried to do this?

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I was using win 8 which was original came with notebook , then I installed win8.1(not upgrade from Store , just from .iso packet ).Because of some errors I re-installed another win8 . iso and now I can't download Recovery from SW Update .It says recovery partition doesn't exist.I was able to use that before.How can I re-create my recovery partition again?

Answer:Win8 Hidden Recovery Partition deleted.How do I re-create?

Have you made the OEM manufacturer's Recovery Disks?


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)

I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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I just ran into a problem during my upgarding my laptops to win 8 pro from win 7 and also win 8

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

2) i have another acer laptop which i have also upgraded,but from win 7 to win 8 pro.
And it seems that the hidden partition and the factory default settings in that laptop have been untouched!! as i have just restored it back to factory condition.
But i would also like to copy the hidden partition for this one.
And i also have other laptops with hidden partitions with vista and xp.

[so win 8 will delete the factory settings in a hidden partition when it is an upgradde from win 8 to win 8 pro but not from win 7 ???

What are the ways to copy the hidden partition for ones i know how to remove the hdd and ones that i do not?? In a way that is easy to copy back to the hdd concerned.

Thanks in Advance

Answer:copy hidden partition used for recovery to factory default

For all notebooks with all OS's


We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

Originally Posted by win8user2013

2) I have discovered that my laptop which came with win 8 which i upgraded to win 8 pro with a dvd, has had the contents of the hidden partition deleted in the upgrade process [as told to me by acer][that is i can no longer go back to factory default settings ever!].The hidden partition is going to be returned to original condition.So i would like to copy the image of that hidden partition somewhere,where i can copy it back onto the hdd hidden partition should this ever happen again for whatever reason.But not onto a dvd,either a externall hdd or usb stick if its possible.

DO NOT USE THE DVD TO UPGRADE, as you will make the Recovery Partition UNUSEABLE.

Use Windows 8 Pro Pack.

To upgrade Windows 8 core, you need to use the Pro Pack.
To upgrade to Pro Pack
No install files needed.
Only the Upgrade key is need.
Add Features to Windows 8

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hello how are you all im new here and i hope somebody can help me i lost my hidden xp rescue partition , but i have it on dvds as an image can i restore it again to my laptop R60e please help me with my best wishes to all thx

Answer:Please Help , i lost my hidden recovery partition but i have it on dvd image can i restore it???!!

If you run the discs it will completely reformat the drive and all information will be lost. The computer will be in the same condition as when it came out of the box. The hidden partition will be there again.Are you sure it is gone or do you just need to re-enable the restore function with this?

______________________________________________________T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.T400 2765-T7U Windows 7Registered Linux User #160145FYI: I am not employed by Lenovo

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Hi,My T61p has suddenly stopped booting up properly, the ThinkVantage button doesn't work (I cannot access Rescue and Recovery) and I am traveling and do not have my backup CD with me. Is there a way I can get access to the hidden partition with Vista on it and rebuild from there? I found this website that seems to describe what I want to do:, my Thinkpad neither came with a floppy disk drive (which computer nowadays does?) and I also don't have a folder c:/IBMTOOLS that is mentioned in there.My details are:- I am running Vista Ultimate (english version)- T61p- I only have access to a French version of Vista Business to start a recovery console (with which I backed up my files)The symptoms are:- Cannot access Rescue and Recovery (when I press the button I only get a screen asking me to access the BIOS, boot normally or boot from a different device)- Several system drivers seem to be missing (e.g. intelide.sys or acpi.sys)- My MBR may have been destroyed previously (a Vista tool recreated it)- Both my HD and main memory passed diagnostic tests, so the problem isn't thereMy questions are:- Is there a way I can access the hidden partition and initiate a reinstall from there from the command-line (my French recovery console)- Is there a way I can recover access to Rescue and Recovery without requiring a floppy disk?Any help is appreciated,Petra
Moderator Note; converted to clickable linkMessag... Read more

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Hello - I'm attempting to breathe new life into a pair of T60s [Both are 2006AY7] with new HDDs.  {One ... i dropped ; the second ... caught a sophisticated virus , i think}. During this (yet unsuccessful) process , i began by installing the OEM Recovery disk (5? CD set) , and then a distribution of XP , which enabled partitioning and formating (DiskPart?). I intend to install XP and apps on one partition , and data on another , perhaps linux elsewhere at a later date. The Recovery diskset seemed to want the service partition (host protected area?) as the first 10GB . I accidently/desperately later then began to install the XP system there . My present plan of attack is to use an external bay to partition/format the new HDD using the XP tools from another  (functional) system , then install the new HDD in the (temporarily) deceased T60 , after which i'll again use the factory Recovery disk set to see how/if it procedes. What file system should i format the service/HPA partition with/to? The XP primary partition will , of course , be formatted for NTFS. Thanks for your patience! -Tom  m , fr ny.... 

Answer:HDD 'service area' (hidden partition) for Rescue&Recovery :: what format for XP on a T60 ?

The recovery disks will wipe out any partitioning that you do. (BTW, it isn't an HPA)

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Hello to everyone viewing this forum. I'm from the Philippines, and this is my first time posting in the forums. I bought my Lenovo 3000 N100 Notebook from Singapore, and it's over a year old now. Well, we all know that the built-in ThinkVantage Rescue and Recovery program gives us a last resort when our laptops fail, and we all know that the hard drive partition where it resides is in a partition that is hidden, right? Well here's my problem.. I encountered a Windows problem which made me use a borrowed Windows operating system disk to repair it (via Windows startup repair), as although I have created recovery media already, I still want to back-up my data before that. Now after I have gone through the Windows Startup Repair service, and when I logged on, I was surprised to see the supposed to be hidden partition now appearing in My Computer! And as if that's not enough, when I try to boot Rescue and Recovery via the Lenovo Care button, it doesn't work anymore! Neither can I make Rescue and Recovery medium (Create Rescue Media on the Internal Hard drive) as it gives the following error: "The Files required for creating the rescue media cannot be found." And when I try to make Rescue Media on a CD/DVD: "An internal error has caused this process to fail." I would like to ask all you kind people here for your help with this issue.I'm considering backing up all files I need via the Rescue and Recovery workspace, but since I can't access R&R I'm ... Read more

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PC: Satellite P100 (PSPAD)
Type: Wireless Lan Driver
Language: Universal
Operating system: Windows Vista 32 Bit
Hard Drive 110 GB

I need to replace the hard drive on my laptop.
As you know the old drive consists of drive C & the hidden partition

How can I put the hidden partition (1.46 GB Healthy (EISA Configuration)) onto the new drive.
I have the reinstall cd that came with the laptop

Answer:Satellite P100 (PSPAD) How to get the hidden partition on new HDD

The hidden partition contains the WinRE? it?s a Vista repair mode.
Using the Toshiba Recovery DVD the HDD will be formatted and the C partition and the Win RE partition (hidden partition) will be created again.

So you have to boot simply from the Toshiba Vista Recovery DVD and should follow the instruction on the screen.

That?s all

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The vista on my L300 will not start.

I try to use the modem for the first time but it couldn't contact the line. So I remove it in the "device manager".

After the restart the vista start screen appears only for 3 seconds then the notebook reboots. There is no way, no safe mode....

Contact the hd as an external drive XP say "unknown" 0 byte, with Linux its named correct as "vista" and I could open all folders.

I have no recovery. The DVD burning with the Toshiba recovery program failed tree times and so I give it up.

the hidden partition is ok. On my notebook from an other manufacture I can recover from this hidden partition. Is there any way to do this on my L300?

Thanks for information


Answer:Satellite L300 - Can I recover from the hidden partition

Does the below link help?

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I have model Satellite A300-1MT and I don't know how to get access to hidden partition.

Answer:Satellite A300-1MT - how to get access to hidden partition


Why do you want to access the hidden partition?

Do you know why this hidden partition has been created on the HDD?

This hidden partition is created automatically by Vista and it contains the backup files which are needed in order to repair the OS if something will go wrong.

It?s not advisable to access this partition or to delete it!

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Recently my hardd rive crashed and it had to be replaced. Then I used my recovery media to restore it. But now when I go to disk management I see 3 partitions.(earlier it was 2 I believe- in the old HDD)


Partition-1 1.46GB Active Recovery) HIdden
Partition-2 580GB Active (c drive)
partition-3 12.5GB Active (HIdden) ( know toshiba recovery stuff is here)

Does anyone know if I can delete the first partition and just have two?- only 15mb/1.45gb is used can I resize it?
I this the same for everyone or is it just me?

Thanks a lot


Answer:Satellite A660 - Question about hidden partition

Hi wsb123,

> Partition-1 1.46GB Active Recovery) Hidden
This is the Windows recovery environment partition. On this HDD are files for system repair if Windows can?t start anymore. It?s a Windows feature and has nothing to do with Toshiba. This partition you can find on all Windows 7 installations.

> Partition-2 580GB Active (c drive)
With other words the ?main? partition because on this one Windows is installed with all your files. Nothing unusual ;)

> partition-3 12.5GB Active (HIdden) ( know toshiba recovery stuff is here)
As you already wrote it?s the Toshiba recovery partition for recovery files.

So I don?t understand the problem. Everything is normal and if you install Windows from recovery disk you have at least 3 partitions.

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I have a Satellite A300-21H and using MS vista but will be getting dual boot ubuntu soon.
When i look up my disk size i see C drive is 148GB and then there is an E drive also at 147GB.
The E drive is ntfs ( contains a folder called HDD recovery and text file ) - i assumed this was the recovery disk but it seems rather huge!.

Then i looked into the manula to see the recover should only be 1.5GB and there is a hidden 1.5GB drive on the disk also.
My question is what is the E drive, can i merge it with the C drive? and can i wipe it and still use the 1.5 GB to recover things? and The two back up DVD's i made what are they for?

Thanks in advance:

Answer:Satellite A300-21H - What the hidden partition means?

Hi buddy

The notebook contains 3 partitions;
One partition contains the Vista OS
The second partition contains the HDD recovery folder. This HDD recovery folder is needed for HDD recovery procedure. You can recover the notebook without using the disk. You can boot from the HDD and can start the HDD recovery process.
But it?s strongly recommended to create a recovery disk! This could be helpful if something will go wrong with the preinstalled OS and the HDD recovery.

Last partition (the hidden one) contains the Vista backup files? called WinRE.
This backup files are needed in order to repair the OS in critical situations?
It?s no recommended to remove, delete or merge this partition!

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Have a computer that didn't come with any disks, just a hidden partition with the os and programs. Is there a way to backup to disk the recovery programs in the hidden partition?

Answer:Computer didn't come with any disks. Just recovery disk located on hidden partition.

Re: Computer didn't come with any disks. Just recovery disk located on hidden partiti

Some manufacturers do supply a way to burn your own recovery CD/DVD set (even some of those Dell PC's that also have a hidden recovery partition).

I'd suggest you checkout the support section/forum of the makers website to find out how to access yours (if there is a way). Be warned - you will only have 1 chance to make the recovery CD/DVD set, have the correct CDs and DVDs ready before you start the creation process.

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When I first got this product, before opening I thought that all the 500gb would go to the first partition, but then I saw that the recovery partition has half of the 500gb just for recovery which is unnessecery.

But I had no problem with this at the time, and used the recovery partition(after saving to a disk) for ubuntu so I could have a dual boot.

But now I've came to realise that the games I'm downloading are taking more and more room up on my C drive. The problem I have is that I can shrink my recovery partition and enlarge the C drive.

Does anyone know a work around?

Answer:Satellite Pro C660-225: Shrinking recovery partition englarge C partition

You will need an 3rd party software to shrink the recovery partition and to add the free space the existing C partition.
I would recommend you an freeware tool called Gparted

But before you would start doing this, create a recovery disk!
This is advisable in case you would try to set the notebook back to factory settings using such disk.

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I have P100-387. Using Partition Magic 8.0 I have divided disk into 5 partitions.
Now I have problem with instalation software like MS Office, Java Runtime Env....
Error message is: "Error 1327. Wronng disc H:\".
The "H" partition is hidden one with some system informations.

Plese help with solving this problem.

[email protected]

Answer:Cannot install program on hidden partition on Satellite P100-387

What do you want to do?
Do you want to install the applications on hidden partition or what?
Why did you hide the partition?

I use also the PM8 and I have to say it?s a fantastic program.
I have divided my HDD into 3 partitions C, D, E
On ?C? I have installed Windows OS and all applications like MS Office for example.

On D and E partition I have placed all documents, files, pictures, etc?
As you see, the programs are installed on the same partition like Win OS and I didn?t hide any partitions.

it works great

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I'm thinking of intstalling Linux to my toshiba notebook, but before I do that I have some questions.

I've noticed that I can do recovery with my recovery dvd, but I also have an hidden partition on HDD.
If I install linux (and change the original partitions) can I still do recovery from recovery DVD I got with my new laptop?
(If I can't what are my options to install linux and still do recovery to Vista later?)

Answer:Satellite A200-10W: Can I recover if I delete the hidden partition

Hi Luka

Yes, you will be able to recover the notebook back to the factory settings if you delete the hidden partition.
In such case you will have to use the Toshiba recovery CD to get the factory settings.
The hidden partition is used by Vista. Vista uses this partition for some backups and repair possibilities.
The usage of recovery CD will format the whole HDD and will also create the hidden partition too.


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Hello My Lenovo Y530 has damaged hard disk (bad sectors)I replaced HD with a new one, but i want to transfer hidden recovery partition with a One Key Recovery functionality to my new disk. (bad sectors were at the end of my old disk, so recovery partition is ok)Is there any tutorial how to do that?Should I use any sector by sector partition cloning/copying software? But how to get OKR working on a new disk?I really appreciate your help

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The user manual says I press F8 during startup, chose windows repair and then complete PC recovery from a hidden partition. Actually I get prompted to restore from backups I already did on the shown partition (Data). I can't find how to restore to factory settings with the hidden partition without the recovery media needed. Any clues?

Answer:Restore Satellite A120 to factory settings from hidden partition?


and there was really no media shipped with your computer? Just a recovery on harddisk? So, usually it should work when pressing F8 und you should come over that recovery point. Maybe you should choose the backup?

Would appreciate some feedback

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does removing of the hidden recovery partition void the warranty on the Satellite A200-130?

Answer:Satellite A200-130: Does removing of the hidden partition void the warranty

No, definitely no!

You can delete what you want ;) you can also install a different OS.

You would lose the warranty only if you would open and disassemble the notebook or would try to upgrade non-upgradeable components like CPU for example.

Just for note; you can set the notebook back to the factory settings using the Toshiba recovery CD.

This would create a new hidden recovery partition too.


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I've got a Satellite Pro A300 PSAGDA 2000R

It had Windows Vista installed when I got it but after a while it needed a reformatting so I did, (I like to reformat my computers every 6-12 months on average), it only came with XP discs even though it's got a serial for Vista on the underside of the laptop so I installed XP. That was about 2-3 reformats ago now.

However while looking for drivers I saw mention of a hidden partition for reinstalling Vista (which hopefully is 64 bit) and attempted to do so numerous times but unfortunately it didn't work, I'm assuming that perhaps when installing XP I may of accidentally deleted it or something? (Would of thought they'd of made it on some solid state memory that couldn't be written over or something.)

*Is there any way I can access it, get another that won't cost a ridiculous amount of money (eg download) or someone kind enough to create a image to upload to a file sharing site or something that I can download?*

I have also got a spare copy of Vista (and a few of XP) on disc, will any of them work?

+Another thing I'm interested in is can I get any form of the Windows 8 preview OS that will run on this laptop? Apparently it's improved performance over Vista and W7 so would be handy for running on a laptop, and I've also heard it's possible to upgrade to the full version from the preview or W7 for a minimal cost and would probably be much cheaper than other methods if possible.+

And I'm actually fairly handy ... Read more

Answer:Satellite Pro A300 - How to access Hidden Vista installation partition?

Actually at the very least how do I clarify if I deleted that partition? Where is it? Where do I check that?

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The C: drive on my wife's A505 is dying and it will no longer boot up. I thought I had created the recovery discs but apparently I did not. I'm trying to clone the two hidden partitions from the drive (only the C: drive has the bad sectors) then restore them to a new drive. After I image the partitions to a new drive, I run the restore by hitting '0'. I have been able to go through the prompts of the recovery but it stops and says partition creation failed.

Has anyone tried anything like this before?

Answer:Satellite A505 - Factory restore from an image of hidden partition?


So have you cloned all partitions (the whole drive) to new HDD or just some certain partitions? Usually if you clone everything you should be able to run HDD recovery again from new HDD.

But if your old drive had some defective sectors the HDD recovery could be affected and not working properly anymore.

By the way: Can you boot into Windows now with new HDD?

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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I'm trying to use True Image 11 to image the system partition of my laptop. When I get to the place where it asks me to select the partition to image, there are two: the main NTFS system partition and a small recovery partition. Should I select both or just the system partition? I have heard that the recovery partition must be in a certain place on the HD to be usable. If so, and if I needed to restore the image , the recovery partition might not be restored to the same place and would therefore be unusable. Any advice on how to proceed here? Thanks.

Answer:Using Acronis True Image to image disk with hidden recovery partition

you should image it to the recovery partition, although it may not be a good idea to have it on the same HDD
I myself use an external drive which is probably the safest

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I am going to format and reinstall XP on my Toshiba satellite M70 via recovery CD.
It has 40 GB hard disk. I want to ask is there an option in the recovery CD to partition my HD before installing OS, just as we can do via XP CD?

Thanks foe any help.

Answer:Satellite M70: How to partition the HDD via recovery CD?


A possible for a Partition with the recovery CD!
Used the Expert Modus and used Ghost and create the desired size from the Partition.


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I had two partitions at my HD (Satellite L30-114).

I used the Toshiba recovery Cd to restore windows at my laptop. The CD did not offered me any Full or Expert modes as written here It just recovered without any input from my side!

After recovery, Windows does not see my second partition. I used disk management utility and it says there are 17 GB of unassigned disk space (this is my second Partition!).

Can and how can I restore it?

Tx a lot!

Answer:Partition lost after recovery - Satellite L30


It seems that the L30 was delivered with a new version of recovery cd.
I think the Recovery procedure is a little bit different as the old one with the 2 different recovery modes (standard and expert)

I know a little bit about the new recovery procedure because a friend of mine bought a new Satellite with this recovery CD. He asked me for the notebook installation and we have checked it.

It seems that you have to press the ?Setting? button after choosing the language.
If you don?t use the ?setting? button for the configuration so the recovery procedure will delete and erase everything on the HDD. I think you didn?t configure the settings and therefore all partitions were deleted.

Unfortunately I think there is no much to do. You partition was deleted and it?s not possible to bring back the lost data.

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Hi everyone !
I have Toshiba Sattelite C660-1J9 laptop, and it's been working fine - until a day my HDD died. Now it's producing some weird sounds on startup, and no HDD visible in BIOS. It's not a problem for me to buy new HDD and replace it, but I'd like to restore licensed Windows I had with laptop - so I need to place recovery partition on new HDD somehow. Is it possible and where I can find this recovery partition image ?
Thanks in advance !

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Just bought an NB550D-109.
Pretty happy with it, but I do have a couple of questions though.
Is there a reason the recovery partition, labled Data, is half the size of the drive?

Can this partition be resized to give more storage without compromising the recovery wizard?

Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Or should I leave them installed and just disable them from startup?

Answer:Satellite NB550D-109 - Recovery partition

> Is there a reason the recovery partition, labled Data, is half the size of the drive?
To be honest I don?t understand your question. Recovery partition is about 10 GB and recovery image is about 8GB so I don?t understand what do you mean with ?half the size of the drive?.
> Can this partition be resized to give more storage without compromising the recovery wizard?
At the moment I?m not able to give you proper answer. Open ?Disc management? option, make a screen shot and let us see the partitions structure. Then I will be able to discuss about all partitions.
At the moment I can say one thing only: do not change anything. Changing partitions structure HDD recovery installation can be cancelled.
> Are all the Toshiba utilities interdependant, or can the ones that I don't use be uninstalled?
Some of them can be uninstalled but I don?t know which of them you don?t need.
Let us know which of them you want to remove from the system.

One more thing: don?t make too many experiments before you have created recovery USB disc.
Please read Toshiba?s user?s manuals and pick up info about recovery installation and recovery USB disc creation.

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I want to use my toshiba recovery CD to insatll XP in one partition C of my HD, rather than installing it on HD as a single partition C. I have prtitioned my HD into 4( C, D, E and F) by GParted liev CD and my OS is now in C drive, no loss of data. Just I want to reinstall OS in C partition via recovery CD. T

here is an option for advanced users in recovery CD and it states that you can install OS into a single partition but I am not able to fighure out how.
Is there any help or tutorial available any where.
Toshiba Satellite M 70
Pentium M 1.73 512 15.4
XP Home SP2

Answer:Satellite M70: Installing XP on C partition via recovery CD

You probably have to use a program like parition manager to put the installation on only one partition.

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I recently recover my laptop L650 using the hdd method. Then somehow now I only have one partition and the recovery partition is gone.

On the first day I got my laptop, I already burned the recovery DVD. So I still can do the recovery in the future.

However, I still want my recovery hdd partition back.

Is there any procedures I can follow to make a recovery partition?


Answer:Satellite L650: recovery partition is gone

You cannot ?install? recovery partition.
When you use HDD method for OS installation that means recovery partition exists already and after recovery procedure cannot be deleted or removed.

It can be just ?Hidden? and you will not see it in Windows Explorer.

When you use recovery DVD the same will happen again.

Open disc management and check if one partition with around 10GB will be listed there. It must be recovery partition.

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I have a laptop Toshiba s / n xc366424r
The hard drive is dead, can not restore it with the partition recovery.
Change the hard drive is not difficult, nor reinstall windows. But how to recreate the partition recovery, and backup the system on the new hard drive?
Will the windows license installed on the old hard drive still be operational with the new hard drive?
Thank you for your answers.

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I have a Sattelite L500/nb I purchased in december.
I attempted to perform a HD wipe and system recovery the other day and it seems the recovery partition has been corrupted.
On boot the system states error: F3-F100-0004 and then shuts down on 'ok'

Can I obtain recovery cd's for this system?

How do I fix this?

Answer:Re: Recovery partition/help Satellite L500

What country are you in?

You can order Recover Discs from the Toshiba website.

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Hi All,

First, I have read tons of messages within this support site and then decided to open a thread.

My Notebook Model Nr: P35-S6112
Recovery DVD Code: TK143/PMAE00127012
Os: Windows Xp Home Edition

I am trying to re-install the sytem with two disk partitions but no chance. Recovery DVD (procedure) doesn't provide me any option to separate the hard disk in two different partitions as commonly known as C and D when re-installing the system.

Many support experts claim that during installation two install modes appears and (Expert Mode) allows the user to divide the hard disk in partitions.

Please let me explain how do I re-install.
A-) I simply put the recovery dvd in the drive and boot from dvd drive.

B-) First black screen comes and asks my confirmation to proceed for recovery (F1 means yes.)

C-) Then second screen appears with two warnings as decribed below.
1-) Ensure that the recovery CD/DVD is in the CD/DVD drive.
2-) Keep the CD/DVD in the drive until you are asked to rremove it.
To continue press (C). To abort press (A) ?

D-) Then I select (C) and recovery procedure starts without asking me if I wish to separate disk in different partitions. So, installation finishes and creates one whole C: drive.

I would like to know if this partioning feature is included in recovery DVD or should I pay for some additional software to separate my hard disk in two poor partitions?

Thanks in advance for your help.

Answer:How to partition the HDD using Recovery CD - Satellite P35-S6112


Recovery procedure for European notebook models is very well known to me but I believe you have an US notebook model. Unfortunately I didn?t saw how it works for US notebooks but I presume it must be similar to European models.

Anyway if you say that you can not use expert mode installation I believe you. If there is no way to use recovery media I recommend you to use Partition Magic software. It is very powerful software and using it you can manage HDD and create own partitions or change the capacity of already persisting partitions.

Good luck!

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hello , i want ask about my recovery portition my laptop satellite L850 corei7 .
i got these pc about 3 years ago and my recovery partition was deleted by mistak and i found one partition about 1.46 gb it tiltled by healthy active recovery partition .my question is ,is these the recovery partition ? if its how can make it work agine ,and if not how can reback my recovery partition agine ....if it need to make an order in egypt how much it cost .. and thx in advence

Answer:Satellite L850 and recovery partition

This recovery partition belongs to OS itself and has nothing to do with Toshiba recovery partition. If the recovery partition is deleted you cannot get it back.
Only thing you can do is to reinstall recovery image and use notebook with “factory settings” again.

In my opinion only option for you now is to order original recovery installation media -

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I want to create 2 partitions in my hdd but I have no idea how to do it. I have 80GB hard disk. I have recovery CD and I want to ask if anybody knows is this possible to do it by that recovery cd.

Thanks for any help!!!!!

Answer:How to create partition in Satellite 105 via recovery CD?

Hi nina,

Use the Expert Modus with the recovery CD.

You make a Partition with the recovery CD

- Choose ?Expert mode? pressing number two
- Click OK and press ENTER
- Look in: must be selected to CD-ROM drive
In the middle window choose GHO file and press ENTER
- Using TAB button you must mark information about drive and so on and press ENTER
- Using TAB button mark again middle part of window (blue line) and with space bar activate ?New Size? box
- Put inside new partition size and press again ENTER button
- The question ?Proceed with disk load?? confirm with OK

or use the Partition Magic 8 this is a good and a simple Software for Partitions of the HDD.

I Hope this is a Help


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Good evening everyone, I own a notebook Toshiba Satellite c50-a-1jm with Windows 8 preinstalled. Pursued to an upgrade, I could not more to access the PC. Therefore I tried to use the utility from Toshiba, but I deleted the entire hard disk and all partitions. Now I can not more to install any operating system. As the bios is dated, I can not set the boot as "Legacy". How do I install Windows 8? Thank you all in advance.

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I normally use DBAN to wipe my disks, however, I'm interested in doing this on a laptop without destroying the recovery partition.

Basically on a Satelitte L300 I would like to wipe the HDD using DBAN (Darik's Boot & Nuke) (but preserve the recovery partition) and then do a clean install of Windows 7. Is this possible or do I need to look at another alternative?


Answer:Re: Satellite L300 - Keep recovery partition when using DBAN

I don?t use DBAN and cannot give you proper answer but one thing I must say: create recovery DVD using preinstalled ?Toshiba recovery disc creator? and after doing this you can do whatever you want.

If something goes wrong you can install OS using these discs.
Please note: when you install own Win7 using non-Toshiba disc saved recovery image has no sense anymore because you will not be able to start HDD recovery anymore. To get factory settings again you must use Toshiba recovery DVDs.

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I have just created my two recovery DVDs for my new computer and I want to know if I still need my 113GB partition on my computer?

Answer:Re: Satellite A300-27H? Do I need HDD Recovery partition after creating DVD

The Recovery disk would set the notebook back to factory settings? this means that the Recovery disk would format the whole HDD and would create the same partitions like at the first day of purchase? it should create also the HDD recovery partition too?

Therefore in my opinion you could delete it if you don?t want to have such partition on your HDD?


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i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that

how i can restore my recovery partition ??

Answer:Satellite L745: I've deleted recovery partition. What can I do now?

> {quote:title=nadro2009 wrote:}{quote}
> i bought a new l745 laptop and i found two hidden partition i think the recovery partition is just one . so i deleted the other
> after that i tried made a recovery on DVDs but i found a message " no recovery on HDD " or some thing like that
> how i can restore my recovery partition ??
> :)

Which utility did you use that gave you that message? Was it the Toshiba HDD recovery utility or windows backup?

You may have deleted the recovery partition. The other one would be the windows page file for virtual memory.

If you have deleted the recovery partition I can't think of an easy way to re-create it that isn't very technical.

You can of course make manual backups using "backup and restore" in the control panel of windows. There you can create a system image, a recovery disk or backup your files.

I would advise you to do this now.

Message was edited by: badhat

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Hi All,

So I'm an idiot and deleted the recovery parition on my Satellite L300D.

I have a WinVista installation disc, and I found what I thought were the SATA drivers, loaded them during Windows installation - no go.

Can someone point me at a DL for a recovery disc or the right drivers to install during the straight Windows installation?

Any help would be super appreciated!

Answer:Satellite L300D - Deleted Recovery Partition

>Can someone point me at a DL for a recovery...
I don?t know what DL means but what I want to write here is follow: original recovery image is not downloadable and if you want to have original Toshiba recovery disc for your machine you must order it under

If you want to install own os version what do you think about Win7?
I mean I have installed Win7 32bit on friends L300 and it works perfectly.

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Hi all.

I have modified the partion of my HDD, now the preistalled Recovery Partion is not available anymore.
I understand that in this way the partion table was modified and so the Recovery Partition cannot be found in order to restore the factory settings or to create a recovery disk.

However, the recovery partition is still on HDD and its contents seem to be correct.

Is there a way to make the recovery partition available yet?
(At the moment, I can use the lapton only by booting it from a"live cd")

Thanks in advance.

Answer:Satellite L50-A-1D6: restore the preinstalled Recovery Partition

> Is there a way to make the recovery partition available yet?
As I understand you recovery partition is still available but problem is that recovery installation tool cannot find it anymore. Recovery partition is visible only in case that notebook has original ?factory settings? and originally defined partition structure.

Unfortunately now you will not be able to start recovery image installation.
Have you created recovery media following instructions described in user?s manuals document?

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I wanted to Format My computer.
I Restart My computer then Pressed on 0, and then choose the system configuration then Formate hard disk.

when I Restart My computer then Pressed on 0 Again , It Did not work

I did "nt find find operating system!

How do I recover operating system?


Answer:I lost recovery partition on Satellite C50-B863

Hi imksa

You have a problem now. Obviously you have formatted whole HDD and also deleted saved recovery image on recovery partition. This can be done if you have already created recovery media (USB or DVD).

I presume you don't have such recovery media, right?

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I have upgraded windows 7 Home premium to Win 7 professional. Please could you give me some guidance to update (or overwrite) the recovery partition so that Win 7 Pro becomes the default O/S, and all the Toshiba Satellite L750 drivers and software are included (bluetooth, and wireless software & drivers etc).

I have already created a new system image on the recovery partition, and a system repair disk.


Answer:Overwriting the Recovery partition on Satellite L750

Something like this is not possible. Original recovery image cannot be modified or changed.
I just hope you have created recovery media (DVD or USB) before you have made any changes.

Using this created recovery media you will be able to install original recovery image anytime you want.

If you have more questions you are welcome.

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Need to run recovery procedure but lost the partition on the HD. Since the product key is stored in BIOS/UEFI i wonder if i can use the iso provided by Microsoft 8.1 + drivers posted on Toshiba site.
Is this possible or must i purchase the recovery disks from Toshiba?
The OS mentioned there is Win 8 RTM 64-bit

Answer:Recovery partition lost on Satellite C870D

Yes you can use iso file and drivers offered on Toshiba download page but you cannot use product key for activation. As far as i know this key belongs to original recovery image that you got with your machine.

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Hi, I just bought a Toshiba Satellite L500D-00F shipping with Windows 7 Home Premium and my OS doesn't work well so I need to boot on the recovery partition but I can't find any way to do so...


The first boot launched the hidden recovery partition and I followed procedure to install the computer's OS.

At one point it would ask me if I wanted 32 bits or 64 bits version of Windows 7, so I just chose the default option (32 bits) because I couldn't find anywhere in the merchant's L500D specifications that is was a 64 bits processor.

After the computer installation, it booted up Windows 7 correctly and I could hear the startup sound, see my desktop for a second and the screen went black, nothing worked at all and I discovered my computer was in fact a 64 bits unit, so that's probably why the video driver won't work correctly, I guess. Everytime I boot my laptop, I see my desktop for a second then it goes black and freezes like that.


Anyway... I want to launch that recovery partition again and reinstall my OS using the 64 bits version.

How can I boot from the recovery partition on my L500D-00F... AND PLEASE don't tell me to hit F8 at boot time, I already tried this and NO I do not have any "Repair" option. The first one is "Safe mode" and there is no such "Repair" or "Recover" option.

By the way, in the disk m... Read more

Answer:How can I access recovery partition on my Satellite L500D-00F?

After calling Toshiba support line, they simply told me to press the zero key on the keyword while booting up :-)

Same way you would press F8, but instead it's the zero key (0)... weird that this issue is not discussed anywhere. Toshiba users, try it! Worked for me :-)

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I have a Toshiba Satellite A300-1MM laptop. I want to factory reset the Windows Vista OS, but leave the other OSes I have in the state they are. I am attaching a screenshot of the disk management selection and the :My Computer:.
I want to reinstall Vista from the recovery disk to the partition I currently have them, without messing other ones.
As boot loader I am using GRUB 2.0 (Ubuntu 14.04)

I want to keep the current partitions and replace Vista.
(I know that i have accidentaly deleted the recovery partition, but i have recovery disks so do notworry)

Thanks in advance , for any other definitions, ask me.

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I am trying to help a friend with their Satellite L505D that had a serious virus issue(s). I was not able to run/install any programs with the virus on it. I used a Microsoft tool to remove the rootkit trojan, but I still had virus issues. I also lost most of the programs on the machine. All the folders were empty (except for some games), so I could not access any tools that way. I could not get the machine to load any Toshiba restore utility by pressing Zero while powering on. I accessed some recovery options using F8 during bootup, and had a link to restore to Toshiba's original setting, but clicking that choice did nothing other than pause for a few seconds. I waited several minutes, clicked it again, rebooted and tried again. Nothing. As a side note, once during all this, the restore partition was visible from explorer.exe. Not before, or since.

So I then Reformated the computer with a Win7 Home Premium 64bit upgrade disk (leaving the restore partition intact), and entered the key for the system. Supprise supprise, it is asking me to activate within 3 days.

My basic question is, can I access that recovery partition in a different manner to attempt to use it? IE copy it's contents, or boot to some comand prompt to log to e:?

Thank you in advance for any suggestions.

Answer:Re: Unable to use the recovery partition on Satellite L505D


To be clear: there is only one way to use recovery image saved on HDD and install it.
Exact step-by-step description how to do it you can read on

If this will not work, only way to do it anyway is to use recovery DVD. Question is: has your friend created these discs?

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G'day alll,

Been out of the game for a while, got a Toshiba Satellite P850
I thought id set it back to factory default so hit zero key.

Came up with option wipe hdd, Toshiba recovery wizard.

I thought great it will wiped the hdd then let me use the hidden partition to reinstall the fresh copy of windows8 that came with it.

Now I get on boot up
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

Im gob smacked that its own Toshiba recovery wizard would wipe it own recovery partiton ....

so now have no recovery partiton as im aware as holding the zero key down keeps coming up with the above..

think i made a big boboo.

Looking for best way & eaiest way to solve this?
cheers macka.

Ive tried using my hiren & bootcd but wont even pick them up after chaning boot order in bios to cd drive first etc.

just keeps going back to
Reboot & select proper boot device or insert boot media in selected boot device and pre any key.

any help will be appreciated.
cheers again Macka. Am i missing something???

Answer:Lost recovery partition on Satellite P850

Your biggest mistake was that you didn?t create recovery media using preinstalled recovery media creator tool. With this recovery media (DVD or USB stick) you will be able now to install original recovery image. It is also described in user?s manuals document. Such back-up is very important.

Problem is that you cannot force your notebook to have access or install recovery image, if it is still saved on HDD. Now you can either install own OS version using Microsoft installation disc or order original Toshiba recovery disc for recovery image installation.

I don't know where do you live but if you have European notebook model you can order it on

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Hi all,

i deleted my partition D on my notebook also the HDD Recovery. Now my Question is how can i get back a Image on this Partition? I have a Recovery CD and i can boot from it but it?s only a Image for Windows 7 32 Bit.
If i boot from this CD then a Warning appears which asked if i already created a Image. If i click next then it will be format my C Partition.

Can someone tell me how can i create a new Image without format C?

Many Thanks

Answer:Satellite L555-10M - Partition D deleted and HDD recovery

Hi hardpoekel,

Why you deleted the D partition if you didn?t create the Toshiba recovery disk? Sorry, I don?t understand.

I think the point is that the recovery disk what you have now only contains an image of Windows 7 32bit. As far as I know on Satellite L555-10M is Windows 7 64bit preinstalled and to create a recovery disk for this OS you have to use the Toshiba recovery disk creator. But now it?s to late because you deleted the files for this disk.

I think to get back Windows 7 64bit you can only order a recovery disk from Toshiba:

You can use the current 32bit recovery disk without any problems but it will only restore 32bit version instead 64bit.

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My laptop is Satellite C55-A-1K6

In the past, i have deleted Toshiba System Recovery Partition by mistake when i install new OS to my laptop then i sent my laptop to Toshiba Service and they recrate standard partitions and send my laptop to me back.

I need to ask that question to you now;

When i open Disk Management in Computer Administration i see two partition that named Recovery. One of them is at the begining of the disk and it is 1 GB, other one is 11 GB and at the and of the disk. Which one is for Toshiba System Recovery?

On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery my laptop in the future?

Now, if i delete all partitions on the hdd now, can i still use Toshiba Recovery with these 3*4,5 GB DVD?


Answer:Satellite C55-A-1K6 - Which Partition is Important for Toshiba Recovery?

Original recovery image contains operating system, all necessary drivers, Toshiba specific tools and utilities, and of course some additional software so it cannot be 1GB only. 11GB partition is for recovery image.

> On the other hand i have just created 3*4,5 GB Toshiba System Recovery DVD via Toshiba >Recovery Media Creator . Instead of i have those dvds am i still need Recovery Partition to Recovery >my laptop in the future?
Generally speaking you don't need it anymore. Using your created recovery DVD you will be able to install original recovery image anytime you want. In case that HDD will be effective and exchanged with new one you can use these discs to install original recovery image.

Many people don't read user?s manuals and do not create recovery media. After some experiments they are surprised why HDD recovery image installation doesn't work anymore.

I hope some other Toshiba notebook owners will read this so here is original info from Toshiba recovery reminder:


+your system is equipped with hard disk recovery system. If you need to repair your computer by restoring it to original factory state, you can do it directly from harddisk (press F8 when you boot your computer, choose "Repair your computer" and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ... Read more

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Toshiba Satellite L850 laptop. PSKDGA-02Y012. The original HDD failed in workmates same laptop so we replaced both HDD after creating a recovery usb stick. Then used that to restore the OS to original OOB status.
That worked fine and laptop is running great but now I want to PUT back the Recovery partition (now only on the usb stick i think) to the new HDD.

Simple to shrink the HDD C: (partition 2) on the HDD but then how to transfer twhats on the usb stick (recovery usb stick) back onto the HDD?

Thanks for any help.


Answer:Satellite L850 - How to put BACK a recovery partition on to HDD?

Hello Minsik

When you buy new notebook you will get it with preinstalled operating system (recovery image). Original recovery image is saved on HDD on recovery partition.
Every notebook owner has option to make recovery image back-up and create recovery media. It could be DVD or USB media. You can do it using preinstalled Toshiba recovery media creator tool.
This tool will create bootable recovery media that can be used for original recovery image installation if there is problem with HDD recovery image installation or when HDD is defective and must be replaced.

In case that HDD is defective and must be replaced or notebook owner want to upgrade HDD you can install original recovery image using created recovery media (USB). After recovery image installation you will have the same situation as on first start after notebook purchase. With other words notebook will have factory settings again.

In this case original recovery image is already copied on new HDD and you will also be able to start HDD recovery installation. So there is no reason to copy recovery media onto HDD.
Please note: HDD recovery installation will work with factory settings only.

If you have more questions please feel free to ask.

Good luck.

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Help please

I am trying to access my recovery partition on my Satellite A660-18N and I could not find it.
I ve made a stupid thing I ve instaled a fresh Win7 from a cd from my friend without touching the hddrecovery partition.Now I have the fresh copy instaled but I want to go back to the factory one.

It seams from what I ve read on forums that the win7(being different then the one on recovery partition) that is instaled at the moment can't see the recovery partition any more (something was delleted when I ve instaled the copy from my friend.).

is there something i have to replace to boot into it or is there a way to fix it?

Thanks .

Answer:How to access Recovery partition on Satellite A660?

> I ve instaled a fresh Win7 from a cd from my friend
After doing this there is no way to start HDD recovery installation anymore.
Have you created recovery DVDs following advice in User?s manuals document?
If not only way to have ?factory settings? again is to order original Toshiba recovery disc. You can order it on

Sorry. :(

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Hi all,

I have an L30 (psl33e) which has the recovery partition in tact but I cannot find how to access it.

I don't recall a recovery CD and thought that holding zero or F10 down when powering the laptop on would allow me to recover the system.

If I need a recovery CD to access the partition then where do I obtain that?

Any help would be appreciated.


Answer:Satellite L30 PSL33E - How to access the Recovery partition


I think your Sat L30 was not equipped with the HDD recovery option and therefore there is no HDD recovery partition!

If your notebook would support the HDD recovery then it should be able to restore this notebook pressing the F8 button immediately after notebook has been powered up.
Then you could choose the option ?Repair my computer?.

But as I said above, I doubt this L30 would support this because as far as I know the Recovery disk should be delivered with the notebook.

If you don?t have a Recovery disk then try this website:

If you will be not able to order the disk using the website above then contact the ASP in your country for a Recovery DVD.


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