Computer Support Forum

Re: Satellite M305D-Recovery factory defaults for Vista using the recovery

Question: Re: Satellite M305D-Recovery factory defaults for Vista using the recovery

I have Satellite M305D-S4830, and try to restore the factory settings, the computer brings two DVDs, which were read well, but at the end of the second one generates the error with number 10-FC12-0241 and asked to press a button to turn off the computer. So far I have not been able to restore the system and nothing to boot the computer.

Please, help me fix the problem


Manuel Fajardo Benitez

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Preferred Solution: Re: Satellite M305D-Recovery factory defaults for Vista using the recovery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Re: Satellite M305D-Recovery factory defaults for Vista using the recovery


Bad memory can cause Recovery problems.

Go to and download Memtest. Its a bootable Floppy disk or CD that will test the memory for errors.

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I am posting here on behalf of an old man who bought a Satellite P200D-PSPBQE, S/N 28160997K (Vista Home Premium French) which went through a series of problems. He can't attend his notebook himself and so asked me to repair it.

The notebook worked mostly fine for two or three years until this summer when it overheated (as I could judge by touching the case) and switched off automatically a few times. At one point the notebook would not even pass the BIOS stage.

Here is an approximate summary of what I did from then on:

? I started opening the case but it seemed too difficult so I closed it back and used a vacuum cleaner to clean the dust through the vents, restarted the notebook and it went back and fine for a while. At one point the owner of the notebook mentioned a small bug crawled once out of the notebook but I didn't bother at that time.

? After a while, Vista experienced various freezes (maybe Explorer bugged but I could not judge as I never looked into the event viewer as I had no idea of what help the EV could bring until recently). I thought this might be due to the numerous automatic switchoffs that bugged Vista system files. I ran sfc /scannow which reported some errors but could not fix them. This still not fixed the freeze. I wad ready for the usual save the data/reinstall vista and drivers/restore the data cycle.

? About the recovery discs : I asked the owner for any Toshiba discs but he had none, not even the basic 100MB recovery disc.
... Read more

Answer:Satellite P200D Factory defaults recovery

> Should I open the case and do a more thorough cleaning of any remaining dust/bugs/etc? (I guess the answer is yes) Are there instructions for that?

I would not recommend disassembling the notebook. This should be done by an notebook technician who knows what to do? If you want to remove dust or debris from cooling vents, I would recommend using compressed air spray and additionally you could vacuum the dust.

> Maybe overheat affected the cpu. Should I run a cpu test, and which one?
Maybe? this is possible since the notebook is two years old (or older) and during this time a lot of dust could collect inside the cooling modules.

>Maybe overheat affected the memory modules. Is running Windows Memory Test enough or should I run Memtest 3.x or higher to verify the memory modules?
Higher temperature can affect all notebook parts? also the memory? this was the case in my old notebook. BSOD appeared always because the memory could not be cooled down. But I doubt that memtest would help you if the higher temperature would affect the modules?

> Is there actually a recovery partition on the system hard drive of this series (P200D-PSPBQE)? If yes and considering the Partition Magic probably changed the partition table only, is there a way to restore initial partition table values and thus restore access to the recovery partition? That would save me the trouble of ordering backup discs.
You cannot restore the HDD recovery partition. If you are not able to ... Read more

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Computer: Toshiba Laptop
Model: Satellite M305D-S4830

Problem: Initially windows wouldn't boot; so I decided I would try to reformat it to fix the issue.
First I erased the hard drive; now I'm trying to use the "TOSHIBA Recovery Wizard" that came with the laptop to reinstall the operating system, but end up getting the following:

"ERROR: 08-0A74-0000
Partition creation failed."

p.s. I have tried formating using the command prompt but it says format failed after choosing a volume label.

p.s.#2 When I run the startup repair I get the error that the volume is corrupt

I noticed there is a hidden partition called X: where there is a backup of the out-of-box operating system, but have no clue how I might use that backup to possibly restore windows...

What should I do?

Answer:Satellite M305D-S4830: recovery error - Partition creation failed

I think the problem is the partition on your HDD.
You said you erased the hard drive? well, this might be the reason why the recovery does not function as it should.

In my opinion the full HDD should be formatted again (all partitions should be removed and formatted too.).
Maybe you could use an Microsoft original disk (Win XP CD) to format the HDD and then you could use the Toshiba recovery disk to recover the notebook again!

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I keep getting errors when try to run the recovery disc's that come with my Toshiba Laptop. It then does not complete the recovery. I get improper MS-Dos Function errors. Listing Boot.wim, Boot.sdi, and BCD as the files.
How do I get this to complete the Toshiba Recovery?

Answer:Recovery to Factory Defaults

> How do I get this to complete the Toshiba Recovery?
What kind of question is this? Maybe you will not be able to do this.
If you can tell me why this happen I will tell you what you must do.

It would be better to ask if there is any chance to complete Toshiba recovery installation.
You must know what the problem is. It can be disc and saved image or hardware related issue.

Let?s start with recovery discs:
Which notebook model do you have?
Are discs OK and not dirty or scratched?
Does this error occur always at the same point?

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Unfortunately I installed Windows 7 on my brand new T500 (20802-8WG) without reading the manuals, si I do not have any recovery dvds made myself.As the switchable graphics do not work in Windows 7, I want to go back to Vista Business.I just called the Dutch support and they adviced me to use the Faactory defaults in the BIOS to restore the original Vista Business installation?Is this really the way it should work? I always thought that the factory defaults would only reset the BIOS setup of a laptop/desktop pc.

Answer:T500 recovery using bios Factory defaults?

they are talking about the recovery partition that originally came with your laptop hdd. It contains your Vista OS and drivers, if you haven't deleted them during the win 7 installation.  You can activate the rescue and recovery (if it is still present) by pressing the blue thinkvantage button on the keyboard, and then select restore to factory condition. This should reinstall the Vista Business that your laptop originally came with, also next time make sure you burn yourself a set of Recovery media (3 DVDs) through the start, program, thinkvantage, create recovery media function. If your recovery partition is destroyed in the win 7 installation process, then you would need to order the discs from Lenovo for a nominal service and handling fee.  

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Hi, I just received a brand new U410 with Windows 8, and having used a Lenovo Laptop before I thought I'd create a set of Factory Defaults Recovery disks for it, however, when I eventually figured out how to get into OneKey Recovery I found that this feature no longer exists! Is there really no way to create a Factory Defaults Recovery disk set on a U410 running Windows 8? If so, what other options do I have?


Answer:How to create Factory Defaults Recovery disks on U410?

I dont think you can make recovery dvd`s on Win8 , the manual says recovery to external storage device, page 34(38) John.

Win7 Lenovo Ideapad Z580 i5-3210m HD4000 Win7 x64 8gb 1600MHz Samsung 830 256GB SSD

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EDIT: This is added by moderator. The problem system has been "restored" to factory defaults, so you can skip to post # 11 and be missing only some history. I have also at this time moved the thread from Networking to Windows 7.

Okay, this is my boyfriend's laptop. He's left it with me to see if I can fix it. I'm at work right now, and it is at home, so I can't try anything until I get home tonight. Here'e the situation, as best I can tell:

He has 2 is old, and connects fine, the other is probably 6 months old - a Dell - Windows 7, and this is the one that is having problems. The other laptop has no problem with its connection - it is just the Dell laptop. He brought it over to my house last night, and it is doing the same thing. It finds and connects to my network, but it states that it is a "limited access" connection, which essentially means you have no internet connection (apparently).

So here is what I have found out. For one, his laptop came with few months subscription to McAfee...and apparently that is now expired. He's never renewed it. I did put MalwareBytes on there for him, when he got the thing, but I don't think he runs it unless he thinks there is a problem. I've told him to keep it updated, but I guess he thinks I can fix it if there is a problem. Again... (Once we get this fixed, he WILL keep this stuff current..darn it.) Anyway...he said he kept getting some popups - the ones that... Read more

Answer:Solved: Startup Repair Loop--after Recovery to factory defaults

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I have Lenovo 560 laptop with windows 7 home premium 64 bit with Drives C(420 GB) and D(30 GB) and also Recovery DVD's. I have partitioned the drives for some reason. Now I want to do sytem recovery to factory defults using recovery DVD's. Will the recovery DVD's remove the partitions(I don't want any more partitions) and restore to the original C(420GB) and D(30 Gb) drives.

Answer:Will Recovery Discs restore to factory defaults including the drives

Hi, as far as i know,creating the recovery discs  first, before partitioning the drives  is the way to go. Read this please Use the recovery discs you've got now,may well give you an error, or maybe not.if you're lucky. Yes the Recovery DVD'S  do restore your system as it was, when you first got it. However the point i'm making is that since you changed the partitions, beforehand,it may not work. Try it and see how it goes. and do let us know please,as it will help others.  

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My OneKey recovery software is v3.0, but I have read elsewhere that there is a version 7.0, and the Lenovo support video refers to this version too and shows options that are not present in my K330 OneKey program. I tried to download new version, but there is no OneKey update for K330. Could someone please explain please? Regards,Martin 

Answer:Why OneKey recovery for K330 does not include "Create Factory defaults disks"?

Same question.. Can someone from Lenovo respond????????

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Hi, I'm new here, so please be gentle. I have a Carbon X1 Lenovo laptop which I have used for a few days, made some changes on it and realized just now that it would be good to have a recovery media just in case. The question is - if I decide to create the recovery media at this moment, will using it allow me to restore the laptop to its factory settings or to the current state? Thanks in advance for any help!

Answer:Carbon X1 - creating factory defaults recovery media after making changes in the system.

Hello and welcome,
Recovery media restores to factory state.  Backups restore to the state of the machine at the time of the backup.

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I gave my young niece my old Laptop A100-596 for Christmas.
It was fully functioning on Christmas eve when I boxed it up, in it's original packaging, but by the time my niece logged on it has lost 40GB of data from the C and E drives - everything from the E drive and the dvd drive had ceased to function!

Now no-one has any explanation for this happening, nor any reason why a laptop which has performed faultlessly for 18months should suddenly decide to lose 3/4 of the data on it, but whatever!

So I now want to restore it to factory settings, but without a working dvd, how? I have all the relevant discs in pristine condition!
In addition, I want to idiot proof it so it can be recovered in the event that nobody or nothing who damaged it this time can't repeat the action.

So I'm thinking that if I partition the hard drive so that the recovery files are only accessible by me with a password, which I will NOT share with any of kids, if they mess it up again, then I will be able to recover it.

By the way even the system restore files have gone, so I can't even roll it back to a working condition!

Any advice?

Answer:How to set Satellite A100-596 to factory settings without Recovery DVD


You wrote so much and I believe it is the best that we descuss all your questions slowly.

I don't know what do you mean under ?non-working DVD?. Is the optical disc drive defective or DVD media is not readable?

Anyway, the fact is that if you want to have ?factory settings? again you must install operating system using Toshiba recovery DVD. If you don't have it you can make clean OS installation using Microsoft installations DVD. All necessary drivers, tools and Utilities are available on Toshiba support page under > Support & Downloads.

When you use Toshiba recovery media the whole HDD will be erased. Absolutely everything. All partitions and data.
What you want to do with recovery data will unfortunately not work. You cannot copy recovery image and start it from other partition. Not on Satellite A100.

On new A300 something like this is possible because recovery image is stored on second partition in ?HDDRecovery folder?.

If you have more questions please let us know.

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Hi all, I have a Satellite A300 that has been giving me problem in the past few weeks...

I am using Windows Vista

about 2 months ago, teh laptop start to have problem, it will restart itself automatically before getting into windows (while in the windows loading screen, no blue screen, screen just turns black suddenly and restarts itself), but it will eventually get into windows successfully after a few loops

but from about 3 weeks ago, it just keeps looping and never get into windows, good news is it can enter safe mode no problem

I did every thing I can to try rescue it, like messing with msconfig, drivers, removing rams etc but no luck

so i back up everything in safe mode and decided to factory restore the machine, but the problem is that when I start the computer pressing 0 and gets into the recovery screen, the restart loop happens again!

any idea? or is there any other way to perform factory restore without touching the windows installed in my laptop? is it a hardware or software issue?

i thought about creating recovery disc but my cd drive is not working properly, and i dont want to risk buying an external cd drive not knowing if the problem can be fixed...

many thanks!

Answer:Re: Satellite A300 cant boot, cant use factory recovery

>...i dont want to risk buying an external cd drive not knowing if the problem can be fixed...
That?s right but you must understand that it is not easy on this virtual way to offer exact explanation and diagnostic to your problem.

It is not easy to say if this is software or hardware related issue. best way to test is recovery image installation. Recovery image is tested and if there is no some hardware problem notebook should run properly. How to install recovery image you can read on

>...or is there any other way to perform factory restore without touching the windows installed in my laptop?
Something like this is not possible. Windows that you use now must be reinstalled. I don't know why you notebook restarts but this is also risk for recovery image installation. In case that recovery image installation will be interrupted you will have two problems:
-original recovery image saved on your HDD will be unusable
-you will not be able to start t again

In your situation best thing is to minimize this risk and have original recovery DVD that can be used if something goes wrong.
>but the problem is that when I start the computer pressing 0 and gets into the recovery screen, the restart loop happens again!
Can you please explain what happen exactly? Does notebook simply cut off/go off and then restart again or what?

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I?m having trouble to start up Windows (Vista Home Premium) on a Satellite A500D. The problem started when i was logging in after being inactive for a while. During the login-process the screen froze. I waited a couple of minutes before finally turning the computer off using the power button.

Since then, the system won?t start again. I have been able to get to the advanced boot options (F8) and there i can choose "Repair my computer". But nothing happens after that, except a black screen and after a while a white mouse pointer, slightly bigger than usual. After that nothing, but if i wait long enough the computer turns itself off.

Unfortunately the recovery disc I created when I first bought the computer has been damaged when i moved to a new apartment. So I don?t have that option either. Any suggestions on what I can do to bring it back to life again?

And would it solve the problem if i bought a new disc with windows vista home premium and use that instead of a recovery disc? If that is an option, would it also work if I bought a disc with windows 7 or XP, cause I don?t really like Vista anyway so I wouldn?t mind switching.

Any help is appreciated (and apologies if I don?t make sense, English is not my first language).

Answer:Cannot access factory recovery on Satellite A500D

> Any suggestions on what I can do to bring it back to life again?
I agree with you that recovery image installation is maybe best solution for you. I don?t know why you cannot start recovery image installation but problem is that you cannot force anything. Either it works or not.

All you can do is to try it several times but if there is no success I?m afraid you have two options only:
-to order new recovery disc -
-to install own OS using original Microsoft installation disc

What do you think about that?

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Hi there,

Been having lot's of problems on this machine. It started with a nearly full C: partition which made Vista invoke a drive compression.

After that the laptop would not boot; after POST there was just a blank screen (no flashing cursor). The tap 'F8' solution from the manual would not work.

With no booting system, i tried using a Vista recovery CD. But this would not even boot, even after setting BIOS to boot from CD first, or even using the F12 boot selection screen.

I had to physically remove the hard drive from the laptop to get the CD to boot. But obviously couldn't do much after that. At this point i'm thinking that the hard drive compress utility had corrupted the boot sector.

So i connected the Hard drive to a desktop PC, Backed up all 3 partitions (1 hidden plus C: 'Vista' and D: which held the HDDRecovery files)

I then tried formatting then drive and reinstating the partitions. This is the point i'm having problems with.

I used Boot-us software to make the first partition hidden which is what it was. Hidden. Plus i left it without assigning a drive letter.

On the second partition i used windows backup to restore the C: drive, this software didn't restore all files by the way it left out important ones such as Winload.exe, which is why i had to do a factory restore.

On the third partition i restored the 'HDDRecovery' folder.

Now after editing the BCD file i was able to enter the Toshiba recovery environment from a bootable CD tha... Read more

Answer:Satellite P300-1A8 cannot get factory recovery to work

Hi, mate

Unfortunately, I don't think you can recover the factory settings even having Hdd recovery folder. I had the same situation like you. i wanted to install Windows Xp on my A500 and didn't make a recovery disk. So, the factory settings gone and no recovery disk was available. I didn't want to pay money for a recovery disk. I just got windows 7 copy disk, installed it with all drivers and application I need. Then, made a hdd image of my current Os with acronis true image, created a recovery zone and that's all. Now, if I want to restore Os, i just press f11 on startup, enter acronis and it restores from Hdd image. It takes me 10 minutes to wait..

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Hi all,

the 1. WIN7 64bit installation was dead and has been reinstalled meanwhile another WIN7 installation. Now it's up to me to bring it back to original stand. Due to a regular WIN7 version has been (re-)installed, I cannot reach the recovery option 'TOSHIBA HDD RECOVERY' anymore!!!

The HDD still has drive D: with the HDD RECOVERY folder.
Is there any possibility to come back to original WIN7 installation from Toshiba?

Many Thanks in advance for any support.

Answer:Satellite L670-134 - Recovery to factory settings not possible


> Due to a regular WIN7 version has been (re-)installed, I cannot reach the recovery option 'TOSHIBA HDD RECOVERY' anymore!!!

This means that the BMR has been deleted and changed and therefore the HDD recover option does not appear anymore in the boot menu.

The option might be the usage of the Recovery disk.
You can order a Recover disk here:

Check also this thread:
Maybe it could be useful.

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I have a Toshiba Satellite C655D that I am trying to do a factory recovery on. I have found how to supposedly access the recovery but it does not work. You are suppose to power off the laptop and hold down the zero (0) key and then press the power button...but it does not work. I can boot up with a Windows disc, BartPE, Hiren...etc. and I can see the 12 GB recovery partition, but can't get to it.

This is a Satellitte C665D-S5332 laptop and some of the instructions are for models close to this. Does anyone know how to bring up the factory recovery menu beside using the Zero key thing? Or does anyone know what kind of image backup Toshiba uses to make the image? i.e. Acronis, Norton...etc. Maybe I can use the actual program to restore with.


Answer:Can't Access Toshiba Satellite Factory Recovery

1) Hold down the power button for 10 (ten) seconds to switch off your machine.

Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.

2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.

3) When the machine Starts beeping; release the 0 key.

4) When prompted by the warning screen; select Yes to continue with the system recovery.

5) Select Recovery of Factory Default Software; click Next.

6) Select Recover to out-of-box state. Click Next again.

7) Click Next to Start recovery.Click to expand...

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I want to reinstall Vista on a Toshiba Satellite Pro L40 as factory installation.

I don't have the Toshiba DVD.

How can I do?

Answer:I want to set Satellite Pro L40 to factory settings - No recovery disk

Was the notebook equipped with the HDD recovery option?

What does the user manual said?

Are you able to burn the own Recovery disk using the Toshiba Recovery disk creator?

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Good Afternoon

I've been handed a Toshiba Satellite L450D-119 laptop for repair, and need to take this back to the default Factory Systems settings.

I've tried initiating the Recovery Option on the Laptop, however this requires a Recovery CD/DVD - which the person who gave me the laptop doesn't have, unfortunately.

The O/S for the laptop is Windows 7 Home Premium.

I'm just wondering if it would be possible to source a recovery CD from somewhere, so that I can progress with this - any help would be appreciated.

Thanks in advance.


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There are discussions on creating recovery disks with OneKey Recovery 7.0. But my G500 is  with win8.1 and Onekey 8.0. I didn't see it support creating CDs. And when I tried to create such a recovery image, OneKey 8.0 said it needs 90G space. It looks like OneKey will backup all files from my C disk. I just want to create factory recovery disks, in case the HDD failed. Can anyone tell me how to create such disks? (It doesn't make sense to spend 60$ to order such disks from Lenovo)

Answer:how to create factory default recovery disk with OneKey Recovery 8.0? (G500, win8.1)

hi lenovo-user-kw,
Thanks for Posting!
Yes that option is not available on Windows 8 and 8.1.
This is tha way i think possible to extract a recovery media
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hello, I just migrated my X240 OS (Win8.1) from HDD to SSD, and swapped the HDD with SSD. Everything went smooth, so instead of the 500GB HDD I now had a 500GB SSD. However, I thought it might be best to start 'fresh'and do a reset to factory settings. On the SSD (a clone of the HDD) I see all partions, including the Recovery partition. However, if I attempt to reset to factory settings, I get the message that Windows could not find the Recovery environment. I did make a recovery USB flash drive, but it doesn't help at all. Also, booting from the recovery USB drive does not work -the screen remains black when I try to boot from it. So, even though I still have the recovery partition and though I have a recovery USB, I don't seem to be able to do a clean install. Does anybody know what I'm doing wrong or how I can do the reset? If my recovery partition/USB flash drive fail, can I get a Win8.1 DVD/download from Lenovo perhaps? After all, I have a legitimate Win8 version and I think I took all reasonable precautions by creating a recovery USB flash drive... Any help is appreciated. Many thanks! 

Answer:Cannot reset X240 to factory settings with Recovery partition / USB Recovery drive

Following up on my post, I finally managed to do a clean install/reset to factory settings using my "old" HDD drive (the original drive from which I cloned to SSD) in an external casing via USB. So apparently the Recovery partition on the HDD was functional.However, I'm still not able to make a functional Recovery USB flash drive. I already made 1 in the past, and I just re-did this, but when I try to boot from the recovery flash drive, I just get a black screen and nothing happens. I noticed during creation of the Recovery flash drive, that I cannot select the option to copy the contents of the Recovery Partion to the flash drive. That's why the size is so small I guess: only a few hundred MB whereas the flash drive is 32GB in size. I presume this is the reason I cannot use/boot from the Recovery USB flash drive. Does anyone know why I can't create a proper USB Recovery flash drive?  All help is appreciated!  

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Not able to do full recovery on u310... I have created "Factory Default Recovery Disc" previously and have 3 DVDs.  No matter what I tried I'm getting this Notice on trying to recovery from factory DVDs. "The program cannot restore the system partition because its structure is incorrect.  You may have to recreate the partition to continue." When I click "OK" it goes back to the "Welcome to Lenovo OneKey Recovery" screen.  I'm not able to get past this error.

Answer:u310 not able to recover using OneKey Recovery - "Factory Default Recovery Disc"

Adding... The NOVO key recovery does not work.

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I was trying to create the factory recovery on my usb drive when my computer went to sleep unexpectdly. Worried this would corrupt the install I canceled the install. Now every time I try to do it again I get the message... "Unable to Find Files for Recovery Media" What can I do?

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When I try to use the Factory Recovery Disk creation program in the ThinkVantage Tools on my W701 with Win 7 x64, I get this message "Unable to Find Files for Recovery Media" and the program won't go forward.  Any ideas out there? Thanks, Jim


Go to Solution.

Answer:Factory Recovery Disk says "Unable to Find Files for Recovery Media"

did you delete the recovery partition on your hdd?

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Hi - have had problems with Satellite C650D model for some months - very slow, lots of viruses, constantly crashing, constant updates, constant "windows could not log on" and "windows is trying to repair your system" problems. I have reinstalled the factory settings for the laptop several times, but the problems keep occurring - should I purchase a recovery disc - is this different to the installed Recovery system?? Thanks

Answer:Re: Satellite C650D - Factory settings and recovery disk different?

>I have reinstalled the factory settings for the laptop several times, but the problems keep occurring - should I purchase a recovery disc >- is this different to the installed Recovery system?
Recovery DVD contains the same recovery image as image saved on HDD so there is no difference.

To be honest I don?t understand what the problem can be.
Can you please tell us what have you done exactly (reinstalled the factory settings)? I mean how have you done this?

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Hello everyone,

I would like to ask. How can I restore Windows to Factory reset with all Acer apps and drivers like recovery management, etc. I have Acer Aspire E5 with Windows 10 and I tried (for the first time when I had Recovery Management) complete restore from Acer Recovery Management and it restored clean Windows 10 without these apps.

Can I somehow use installation from recovery partition? There are two and I think, it could be work somehow with Push Button Reset partition.

Thank you very much for help.

P.S. I don't have much time and don't have restore DVD's.

Answer:Acer Recovery Management - Recovery Windows to Factory settings


Welcome to TenForums!

The Acer Recovery Management software can be downloaded:
Use Acer Recovery Management to restore your system or create recovery media

Just select the appropriate software version.

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When I push the Q: recovery drive> Create recovery media, I get a message saying "Windows cannot find 'C:\Program Files (x86)\Lenovo\factory recovery\recovburncd.exe'. Make sure you types the name correctly, and then try again."How do I go about fixing this and creating a recovery disk?

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Hello, I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact. Thank you for your time. Regards


Go to Solution.

Answer:Create Recovery Media/Do Factory Resect without Recovery Partition

To reset your PCSwipe in from the right edge of the screen, tap Settings, then tap Change PC settings.(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, click Settings, then click Change PC settings.)Tap or click Update and recovery, then tap or click Recovery.Under Remove everything and reinstall Windows, tap or click Get started.Follow the instructions on the screen.NoteYou'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.
Refreshing your PC without affecting your files

If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You?ll need to upgrade to Windows 8.1 after the refresh has finished.

Applications you?ve installed from websites and DVDs will be removed. Applications that came with your PC and apps you've installed from the Windows Store will be reinstalled. Windows puts a list of removed applications on your desktop after refreshing your PC.

To refresh your PC

Swip... Read more

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I have a K430 and before I use it it (as with any machine I have bought) I wanted to make my recovery disc(s). Throughout this website there are guides to do this with version 7, but this desktop has version 4.0 of OKR I can save an image of my system partition but need the ability to install on to a clean hard drive in case of hard drive failure.  I have checked the Kb and forums and been through the Windows 8 programs but nothing points me the right way. This is compounded by the fact that none of my drive imaging tools like the Seagate drive that was shipped in this machine (Ghost4Linux, CloneZilla, Acronis Easy Migrate)  Where is my option to create said media? 


Go to Solution.

Answer:How to create Factory Default Recovery Disc with OneKey Recovery 4.0

Just to close this one. I spoke to customer support on the phone as this post remained unanswered, There are no recovery disc to buy or create for this machine, so should the hard drive fail you would need to source your own discs. This machine will now be returned, a lost sale for the sake of a DVD. Must say the guy I spoke to on the phone was really helpful and courteous, sadly held back by company policy.  

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I own a Satellite C850D with Win7 64 bits and since several days the system has become extremely slow and non responsive. I have first thought of a virus so I have booted in failsafe mode and run antivirus (MS security essentials) , another scan has ben done from a Kapersky antivirus live CD but ni virus was found.

I made the decision to restore the whole system to factory settings following user manual instructions, and the restore process fails with an error 10-FC12-045D.

I suspect the root cause is a faulty hard drive. 2 quesntions :

1 - can anyone confirm this diagnostic ? Should I look at other ways to diagnose a hardware issue on this laptop ?
2 - If it is confirmed that the HDD is broken as I suspect what is the process to get a new one and reinstall the Win7 OS to factory settings ? I do not have any recovery media.

Thanks in advance for your help.


Answer:Satellite C850D - Error 10-FC12_045D during recovery of factory settings


If your notebook still has ?factory settings? follow recommendation from user?s manuals and create recovery discs. Test please these discs and try to install recovery image. If the same problem occurs again and again I?m afraid HDD can be the ?troublemaker?.

I don?t know if the warranty is still valid but I recommend you to contact nearest authorized Toshiba service provider and ask for help. Addresses and phone numbers you can find on

Please send some feedback.

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Ok so I'm trying to reset my Toshiba Satellite L655-16E back to factory settings after it started to give me the low memory error message, but I only have the discs it asked me to make when I first got the laptop, so when I do the whole F8 thing on start up and get to the screen with the Toshiba HDD recovery reset thing and click on it, it gives me this error message:

The Recovery of the operating System is impossible!
Could not find HDD Recovery folder on second drive of the first hard disk.
There is no valid HDD Recovery environment on this computer.

I've tried various different things; Pressing and holding 0 - Which gave me a screen asking which os I wanted to use (there was only Windows 7) then just continued to load as normal. Putting the first disc in and restarting my laptop (which I did pretty much every time anyway) - which did nothing. etc.
So yeah, is there a way of creating the mystery HDD file I need from the discs, or maybe another way of using the discs that I haven't already tried?

Answer:Satellite L655-16E - Factory reset using Recovery Media Discs

>Could not find HDD Recovery folder on second drive of the first hard disk.
>There is no valid HDD Recovery environment on this computer.
This message will be shown if you have deleted recovery image or changed partitions structure on HDD.

If you have created recovery disc or discs than you can install recovery image using these recovery DVDs.

Start your notebook and pres F12 several times to enter boot menu.
Put recovery disc in optical disc drive.
In the menu choose CD/DVD drive.
Press ENTER.
Follow the menu on the screen.

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Hi there

My Satellite C650 got a virus. I managed to start it in safe mode and run avg. Then shut it down, restarted and now says bootmgr missing. I?ve used the recovery disc I made when purchased but it does not give me the Toshiba option to restore to factory state. I?ve tried the repair option and everything I can think of.

Any idea what to try next as obviously i don?t have a Windows 7 disc any help would be much appreciated. Thank you.

Answer:Satellite C650 - No factory settings option on recovery disk

Hi debs2k,

If you boot from Toshiba recovery disk what options you have exactly? Normally you can restore the out of box settings if you choose the recovery wizard.

Usually all Toshiba recovery disk have the option to restore the original settings and I can?t imagine that your disk doesn?t have such an option. So please check it again, I?m sure you have an option to restore the original settings. ;)

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Over a year ago i have changed to windows 10 (not aware that my laptop is not suitable for this)
It worked fine untill Microsoft started the Windows10 anniversary upgrade 1607.
each time this will result in unbootable system and in need of external recovery to window 10 version 1511.
blocking updates is not simple in Windows10.
I would like to revert to window 7.
The harddisk is error free and there are 4 partitons available:
Partition 1: System 399MB
Cannot use this to parttion install official windows7 from microsoft
Partition 2: Windows 232MB Primair
Partition 3: 786MB OEM reseverd
Partition 4: Data 232MB Primair

pressing 0 at startup does not reset to the original sw

Help appreciated,


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Hi friends, my computer is Lenovo X61 : T7500(2.2GHz), Intel Turbo Memory, WinVista Business.- I used Recovery CD set to "recovery windown to Factory" (make windown fresh like u just got it).But when it done, my computer restart and window vista business gone change for window XP .I wonder does lenovo shipping for me wrong CD recovery set? How to get my window vista back like i order from them.Any friends or support team can help me out please. i appriciate it !

Answer:X61 vista business turn to XP after "recovery from Factory". How to get Vista Back?

I'm guessing that you got the free Windows XP Product Recovery DVD with your X61, and fell into the trap accidentally set by Lenovo! During the last few months Lenovo has been shipping Windows XP DVD's with ThinkPads, so that users can downgrade if they wish. This is good. The catch is that the DVD is labeled "Product Recovery DVD". Nowhere does it say Windows XP. So a Vista user can easily make the mistake of firing up a Windows XP product recovery. Doh! Anyhoo you can get a Vista Recovery DVD by calling Lenovo support. You will most likely have to pay for it, but I would tell them your story. Lenovo made the labeling mistake.

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Just upgraded my new Inspiron do Windows 10.  Eveyrhing is now up-to-date (Windows updates, drivers, Dell updates, etc...).

Windows 10 has the ability to create a "Recovery USB Drive"... as well as the Dell Backup & Recovery application.  Which one should we choose ?... can they both be used to fully reinstall Windows 10 on a brand new disk drive ?  Is the USB recovery drive created with the Dell Backup & Recovery app is the same as the one created with Windows 10, except with a few more Dell applications ?

Oh and one last thing... let say in more than one year my hard drive crashes and I have to completely reinstall Windows 10, will I have to pay for it (since the 1 year free upgrade from Microsoft will have expired) or will I be able to reinstall and activate it ?

Thanks guys ! 

Answer:Dell Factory Recovery vs Windows 10 Recovery Drive

You'll need to use the windows 10 recovery, if what you want to do is restore windows 10. As for reinstall after 1 year, you won't have to pay anything, as your computer is activated under your Microsoft account.

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Hello,I have a y580 with both hdd and ssd from factory. When the laptop was new I created the factory recovery disks. I recently used the "clean" command in diskpart on both the hdd and the ssd and then inserted my factory recovery disks. The disks load fine. The recovery install competes without error. Once complete it gives option to reboot or shutdown. Once computer is restarted i have an error about missing the "winload.exe" file.Shouldn't the factory recovery disk install everything needed? Or does one key recovery not fully install everything? Is this a partitioning issue?Any help is appreciated.Thank you!!

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I have an X200 running XP. The X200 was delivered with XP installed and Vista recovery disks. I wanted to see how Vista performed so I decided to load the Vista from the factory recovery disks. There are 3 disks...Disk1 Start Recovery Disk, Disk2 OS System Recovery Disk, and DIisk3 Applications and Drivers Recovery Disk. I have an external Lenovo DVD drive and the BIOS is set to boot from this first. I placed Disk 1 into the drive and rebooted. The system loaded and the Rescue and Recovery program came up, did it's thing, and asked for Disk 1 to be inseryed. Well, Disk 1 was already inserted but I ejected and re-inserted it - it said this was not the correct disk. So, I figured Disk 2 might be "disk 1" in this context but it didn't like that one either coughing up the same incorrect disk message. So, only disk 3 is left so I tried that too, same results. OK, what am I doing wrong or might Lenovo have include incorrect disks. Any help is much appreciated. thanks

*Smith & Wesson...the original point and click interface*

Answer:Can't load Vista from factory recovery disks?

There is a chance that the discs included is not suitable for your model type or the discs itself are bad, call Lenovo and ask for another set. Message Edited by lead_org on 03-11-2009 12:50 AM

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Here`s my question.

Is it possible to recover or view files that were not backed up at all before or during the factory recovery?

I`m not talking factory restore, Im talking factory recovery.
My D drive is the factory image partition.

I recently did a factory recovery which apparently completely wipes all memory that was not backed up and restores the computer to its original factory shipped condition.

The harddrive, before the recovery, had some personal information, bank info and whatnot, that was deleted, however, my computer is gonna be sold soon and knowing that people can recover deleted files even after having deleted them, I decided to use factory recovery as well to insure the safety of my info.

I am, now, just confirming that the files are indeed safe.Is there any way to recover them, even after the recovery?

Im running on a Compaq presario vista 32

Answer:Getting Old Files After Using Factory Recovery Hp Compaq Vista

Hello god162534,

Welcome to Vista Forums.

If the info was not overwritten by the recovery, then free software may be able to recover it. You could try 'Recuva' and see what it finds. Link here: Free Software List for Vista

Even if it has been overwritten, it may be recoverable.

Hope this helps.


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Pressed ALT F10 now ACER 5514 with VISTA stuck with Windows XP on screen every time I swirch it on.

Answer:Acer 5514 with Vista factory recovery

Your recovery partition is obviously programmed to restore XP on your machine. If you want Vista now you will have to find an installation disk to install. Use the key on the side of the machine.

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The tech at HP told me that I need to use the exact same hard drive (Fujitsu 120G) that came with the notebook originally to use the recovery disks to reinstall Vista.

Is that true? I wanted to use a Western Digital 160G HD instead.


reason for my sadness
Can't access broken Vista OS drive as an external drive on XP

Answer:Using recovery disks to install Vista to new non-factory HD

good question i have a similar issue with an hp computer i changed the motherboard to and had to get a new os but if i can get my recovery disks to work i can rebuild that computer as i still have all the bits apart from the hard drive!

i did build a new computer but would like to get that one up and running again so i have 2

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Hi There,
Hope someone can help me out?

I have a Toshiba Satellite A100, model PSAANA-04E005, running Windows Vista Home Premium, Service Pack 1, 32 bit. I am wishing to sell but have all my programs files stuff etc which I want erased and be able to pass on with system as basic as when I purchased. From memory (bought it Jan. 2007) I was given a Toshiba Recovery disk with this being able to do it's thing if I needed it but of course is no where to be foundI.

Is there anyway I can sort this? Anything I can download etc to do this?

Thanks heaps

Answer:Satellite A100 - Can't find recovery disk to restore factory settings


If you don?t find the recovery disk anymore and you want it to restore the original settings, ask an authorized service provider. The guys can get order a new recovery disk for you.
Do you have the address of the guys?

Alternative you can also sell the notebook without recovery disks. Just wipe the HDD before selling with HDD cleaning tool like Darik?s boot and nuke or another program.

But I think you will get a better price if it comes with recovery disks ;)

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Here's My Situation:

I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.

So I have No recovery discs, and no original Hard Drive.
Because of this, Holding "0" while booting, or F8 options to restore or get into the toshiba recovery utility do not exist any longer.

Is it possible to use Imagex or some other utility to restore the laptop to factory image with the Files that were on the original Recovery paritiion?

I'm currently playing around with imagex commands and the .SWM files,
but if someone knows the exact command line to use or procedure it would be of great help!


Below I've the Files I've retained on another Drive that were originally on the recovery parition:

? !V4_03_11.VRP
? !V1_05.VBR
? !V1_22.VRR
? !V1_24.VRC
? ... Read more

Answer:Satellite L505D Factory Restore from Recovery Partition Files Manually

>I have a Toshiba Satellite L505D-s5695 Laptop, and I had to put a new Hard drive in it, but not before I Copied the Recovery partition files over to an external Drive.
After reading this I must say that this will not work. You cannot simply copy these recovery filed on other HDD and start recovery installation. This will not work.
Either you can start recovery installation following Toshiba procedure how to start HDD recovery installation or you must create recovery DVD and use it for OS installation.

This recovery DVD can be used on every HDD. With other words, you can replace HDD with new one and use DVD for recovery image installation.

Following your logic everyone can make simply files copy and use it on certain notebook. It will not work.
Have you created recovery DVD following Toshiba advice/description about recovery disc creation?

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Gday guys, my toshiba satellite L 50D. stopped working. i was able to get into safe mode to backup my recent files. still did not fix blue screen of death. i did command prompt to error check etc etc. reported no errors but was very very slow - hours. ran ubuntu and it could not access C Drive. i was able to access reset/restore on startup. restore did not complete. so i tried reset - got to about 45% - did not complete. choose full reset/factory reset and gets to about 25% sometimes 40%. Takes hours!! still is incomplete and says 'there was a problem resetting your PC'.

i am (was) running windows 8.1 and do not have any recovery disks. my wife has a working L 50B that we bought at the same time - is it possible to make a recovery disk/usb from it and try and repair my L50D?
or what is the best way to get a recovery disk for this laptop?
appreciate any feedback and suggestions

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Here`s my question.

Is it possible to recover or view files that were not backed up at all before or during the factory recovery?

I`m not talking factory restore, Im talking factory recovery.
My D drive is the factory image partition.

I recently did a factory recovery which apparently completely wipes all memory that was not backed up and restores the computer to its original factory shipped condition.

The harddrive, before the recovery, had some personal information, bank info and whatnot, that was deleted, however, my computer is gonna be sold soon and knowing that people can recover deleted files even after having deleted them, I decided to use factory recovery as well to insure the safety of my info.

I am, now, just confirming that the files are indeed safe.Is there any way to recover them, even after the recovery?

Im running on a Compaq presario vista 32

Answer:Factory recovery question for vista 32 HP compaq Presario

Hi -

There are many different standards when it comes to clearing and sanitizing hard drives. Some are satisfied with writing zeroes over each byte - 1 pass. Others want 35 passes with variable characters written.

Is it possible that someone could obtain your personal info from the hard drive? Yes. Is it probable... probably not. There is never a guarantee - especially with unknown future technological advancements.

If you want complete peace of mind on this subject - replace the hard drive. For near-complete peace of mind - wipe the entire HDD with KillDisk then re-install Vista.

KillDisk -

Make bootable KillDisk ISO CD w/ ImgBurn -
ImgBurn -

Regards. . .



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Hi all, have a query regarding a clients Essential H505s desktop. The client passed me the desktop onto which was a virus which wiped the boot sector.  after numerous attempts to recovery using the very poor windows 8 recovery console and the even worse one touch recovery.  I asked the client for the recovery disks which he informed me that they were never created. I contacted lenovo recovery who kindly charged me 31euros and sent out 6 recovery disks in which i set out to install windows 8. 4 attempts later and a error message which states, "factory recovery - recovery failed" on the final stages of the install leaves me feeling A) very annoyed B) shocked and confused. the lenovo recovery are only contactable by email which is even more frustrating and the client is getting to a point of asking me to throw this item in the bin.  This does not look good lenovo, I have pointed clients in your direction for the past 12months by passing Toshiba but now? after this? has anyone else had any experience with this? can we take the item back to PC world and ask for a refund?will lenovo offer to send out a replacement PC?


Go to Solution.

Answer:h505 factory Recovery - recovery failed

Hi as-computers, welcome to the forum,
sorry to read about your experience.  I would like to suggest that you contact support at your first opportunity; the fact that you are having difficulty recovering a system using original recovery discs does suggest that there is a problem somewhere. I'm sure they will be able to offer other assistance / ideas.

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I created a Factory Recovery Media on a Flash Drive from Dell  Backup & Recovery Panel.
Do I still need to keep the Factory Recovery Partition (6GB) on my C:\ Drive? 
Or can I delete this partition and still be able to restore my Software back to it's factory image using the bootable Recovery media Flash Drive?


Answer:Do I need my Recovery Partition having a Factory Recovery Media.

Thank You for writing to us!
We would not recommend you to delete the factory image on the system,also please check the factory image that you have backed up.

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I'll be upgrading my T520 from Windows 7 to Windows 8 (clean install) and want to create a full, restorable backup of my system first. I'm confused about just which method to go with.  In Control panel, there is a "Lenovo-Factory recovery disks".  And then there is also Rescue & Recovery, which I just installed.  From the online instructions, it looks like with R&R, I can select either the OS and/or Data.  If I select OS, is this the same as running the Control panel item, Factory recovery disks?? I will probably create the OS backup media separate from the Data media anyway, since I want to copy the data over to my clean install of Windows 8. Thanks!

Answer:Use "Factory recovery disks" or "Rescue & recovery"?

The Recovery Disks are a must have do burn them to DVD's (3 - DVD are burnt). These 3 DVD allow you to reinstall the the Windows 7, tools drivers etc to the state it came from the factory. It becomes clean start as you originally got it. They maybe also used to boot into for the repair console but I am not certain as I haven't tried it myself. Now having said that which should be clear. You want an IMAGE of the DRIVE which includes 3 partitions. One is no good since Lenovo boots via Rapidstart via "System_Drv" partition. If you look in Disk Management you'll see that is the active boot partition. You need it and the Windows partitions a minimum. But that leave the Q drive omitted. Few people take into account that even though they have a backup of the HD they DON'T have the means to read it to put it back. Its fine if you just going to over write a working system from the backup but not it the application or tools are missing. Acronis Trueimage is OS independent and allow for a Boot CD to be made for those situation in which you can restore a HD, a partition or even folder and files from the same backup. This is what you'd want or something equivalent and 100% that you'll have access to it afterwards. I doubt you'd be able to easily do all this will R&R  and there is no way to verify that in advance. Many time the backup is no good and you're SOL. Trueimage can verify the image file created that its good if you which so you know. You can create as many imag... Read more

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Hello,I have a T430s. My original hard drive is dying so I got a new one. Before swapping the hard drives, I created the factory recovery disks (1 "boot media" + 3 "data media"). After installing the new hard drive, I boot with the first DVD (the "boot media") and it only goes to the system image option. It tells me to insert the last DVD of the system image, but obviously I have the factory recovery disks, not a system image disk. So it doesn't recognize any of the three data DVDs as the "last DVD". There is no factory recovery option, it only goes to the system image option. How can I restore to factory settings with my DVDs on my new hard drive? Do I have to use a CD/DVD to boot into R&R somehow, and if so, how? Thanks! 

Answer:T430s Recovery with Factory Recovery Disks

Hello,I have a T430s. My original hard drive is dying so I got a new one. Before swapping the hard drives, I created the factory recovery disks (1 "boot media" + 3 "data media"). After installing the new hard drive, I boot with the first DVD (the "boot media") and it only goes to the system image option. It tells me to insert the last DVD of the system image, but obviously I have the factory recovery disks, not a system image disk. So it doesn't recognize any of the three data DVDs as the "last DVD". There is no factory recovery option, it only goes to the system image option. How can I restore to factory settings with my DVDs on my new hard drive? Do I have to use a CD/DVD to boot into R&R somehow, and if so, how? Thanks!

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Hello, My system got brokens somehow (BSOD after restarting) so I am trying to do recovery from partition - however in RNR there is no option saying factory defaults recovery (although I am sure it was there at least 1 month ago because I made factory defaults recovery back then). Is there a way to enable it again or is is limited only to certain number of reinstals ?

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I get through the entire Install.. WindowsVista
I get through the whole install and a little status bar like its about to boot up into windows
But then the screen just goes black no cursor or nothing I can press enter on the keyboard and I hear sound its almost like the computer shuts off but the monitor stays on like it says pc on the monitor as though i just turned off the pc but the pc is still on I was restoring pc to factory settings because it was really sluggish

The green light turns to amber and the computer just hangs, it just stays
there for hours, i left it trying.

I have a
HP Pavilion a6319fh Desktop PC

Asus: Form factor: microATX with 4gb of memory, I need help bad and I dont know alot about computers


Answer:Monitor shuts off after restoring vista to factory settings using the recovery discs

Restart and tap Function 8 to see if you can access the Advanced Boot menu and select Safe Mode with Networking. In there you can attempt to replace the graphics driver or set the system to fire up in lower graphic graphic mode until you can fix it.

To do that press the Windows key and R together and type msconfig into the open box then hit Enter. Click the BOOT.INI tab and put a tick in the /BASEVIDEO box then click Apply and OK. After the restart, tick the "Don't show this message again" box and hit Enter. You'll have to suffer 800 x 600 resolution but at least you will be able to work on the problem.

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<p>I had problems with my vista home premium operating system so I decided to do a full recovery and bring it back to its original factory setup. It seemed to work fine and I used it for a week or two and then it won't&nbsp; boot fully because
I need the correct reactivation key. I can't read the full product key on the back because the label is worn off in some places. Why did this happen and how can I fix it?</p><p></p>

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I purchased this laptop in Feb of 2011 from best buy, I went on vacation in April, left my father to house-sit and he used my computer. Claimed there were infestations of viruses and his "techie" friend installed linux mint OS on my computer and I want it gone.

I want my Windows 7 back but I didn't make any recovery discs because I hadn't had it too long and didn't have the chance (not expecting my dad to do something like that to it either). I know in some of the Satellite systems there is a separate partition for the system restore, can I access that without Windows on my computer anymore? It isn't dual booted, it's straight linux and I cannot STAND it. I also cannot afford to pay for the new install discs. Please help!

I can't use any of my programs and I don't like the alternatives. I want Windows back! Thanks for any help, it's VERY much appreciated!!!

EDITED TO ADD: Since the installation of Linux, my touch buttons do not light up or work, but i believe they may only work in conjunction with windows.

Answer:Satellite A665-S5170 reset to factory defaults

If the Recovery Partition is still on the HDD, you can try holding down the Zero key during power-on. If it just boots into Linux then you may need to order a Recovery Disc from Toshiba.

The Fn/touch keys won't work in Linux because it is a Toshiba feature supported by the Toshiba Value Added Package in Windows.

If you don't like Mint, you can try another Distro such as Ubuntu.

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I need urgent help. I got an error on my laptop and I had lost my recovery disk so I borrowed a friends disk by mistake. I have deleted the partion that everything was installed on.
Can someone please help urgently? I have all my files on a usb drive and really need to present a presentation on my laptop by Thursday the 23rd of September. Can someone please help? I've read about a secret partion on laptops for defaulting to factory defaults

regards Ross

Answer:Satellite L300D - How to restore factory defaults and from USB drive?


There should be a Recovery Partition on the HDD, unless it has been deleted already.

Try holding down or rapidly tapping the Zero key during Power On. If that doesn't work, then press F8 just after the Toshiba Splash Screen to enter the Windows Menu, and run Recovery from the Repair Menu.

If that doesn't work or if the wrong Recovery Image was installed due to using the wrong discs, you'll need to order a set of replacement Recovery Discs from Toshiba.

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I have a HP Compaq 6735s. Vista kept crashing on it. It wont boot from CD (I tried all the BIOS options). However the CD worked when the OS was on before. I tried returning it to factory defaults but this kept happening (2 images attached)! When I clicked OK on image 1, I was brought to the terminal in image 2.
What must I do to fix this?

Answer:Vista wont return to factory defaults!

It also wont boot from a Linux Mint 9 CD.

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Hello,  I have a T520 from a former employee that I would like to restore to factory settings.  The employee supplied the incorrect password after leaving the company, so the built-in recovery feature is refusing to continue with recovery. Is my only solution to re-install windows from a separate OEM disk, then later try to attempt the recovery from the recovery partition?  Is there a simpler, less frustrating and time consuming method?  I'll be going around today and creating recovery media for all our other PC's to prevent this in the future. Thanks,Kyle

Answer:How to create &quot;Factory Default Recovery Disc&quot; with OneKey Recovery

Howdy all, Quick update:  I reinstalled Win7 with a separate OEM disk, and am working on reinstalling all the T520 specific drivers.  One new issue is that the built-in recovery feature is no longer accessible!  When I press either blue Thinkpad button or F11 at bootup, it briefly enters recovery mode but then very quickly continues to boot windows normally. I was hoping to use the recovery partition, but it appears that I cannot - can this be correct?  I should always be able to access the recovery partition, right? Any help on this will be appreciated! Best Regards,Kyle

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Hello all, I have a Satellite L675. In the recovery wizard, there is an option for "Erasing the internal hard drive". According to the user manual, I am given the following warning: "Erasing the internal storage drive will delete all data on the drive, including the partitions",

Will this recovery wizard option actually delete the hidden recovery partitions (sda1 and sda3), wiping the entire hard drive, or just the user-created partitions (sda2, AKA C

Thanks for clarification on this.

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Had to use Recovery disc recently only to discover, too late, that I had lost the two media creator discs to completer the reboot.

Can't find them on the basic home page - help!

Answer:Satellite C650 - Cannot find recovery discs to perform full recovery

Recovery disk cannot be downloaded.
You can order it for a small fee.

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I have a Satellite U400 (few years old), and I never created the recovery DVD.
Now I want to do it, but for some reasons, when I launch Toshiba recovery disc creator, nothing happens...
The partition with the recovery files is there, as well as the folder HDDRecovery. I did add some files to this partition, could this be the problem ?

Thanks for your help.

Answer:Satellite U400 Impossible to create recovery DVD with Recovery disc creator

>I did add some files to this partition, could this be the problem ?
No. if you didn?t change partitions structure this should not be the problem.

Question is: does Toshiba recovery disc creator start or not? If you cannot star this tool it has nothing to do with recovery files.
Can you find this file - C:\Program Files\Toshiba\TOSHIBA Recovery Disc Creator\TRORDCLauncher.exe ?

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I have a Satellite L670 PSK3EE-xxxxx

When I launch Toshiba Recovery Media Creator I have two errors :
Unxcepted error, please close the app and relaunch :


Then it displays the soft and ask for 3 DVD...
Any idea why ?
Where Could I download a new version of Toshiba Recovery Media Creator ?

Thanks by advance

Answer:Satellite L670 PSK3EE - Recovery Recovery Media Creator ERRORS

Toshiba recover creator asks for 3 DVDs because three empty DVDs are needed in order to create an Recover Disk!

PS: I found Toshiba Recover Media Creator for download on this Toshiba Australian page:

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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I recently bought a Satellite Pro L850-1UJ with Windows 8

I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data

after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows

IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it

Many thanks for your time...

Answer:Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

After changing HDD partitions structure it happens that ?Toshiba recovery media creator? cannot find recovery files. These files are marked with special markers that in your case cannot be found anymore.

I?m afraid now is too late to do or change anything. You are not the first one with this problem. We always write here that first step should be recovery media creation and later you can do whatever you want. You can even delete it.

Now you can just order new recovery disc at

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I just buy a new Satellite L50-A-161 with 6 Gb Ram.
When i try to create the recovery disks (3 of 4.7Gb DVD) with Recovery Media, during the verify, after writing the first disk, I receive this error message:

Cannot read file:
D: \EFI \ microsoft \boot \bcd
(error code: 02014F - 20-00000000)

and the process stops.

Is there anyone thath can help me?

These are the spec of my notobook:
Satelliete L50-A-161, 6 GB Ram, Intel Core I7 3630QM-2,40GHz,NVIDIA GEFORCE GT740M 2GB RAM, S.O. W8 64bit.
Ask for more, if nedds.


Answer:Satellite L50-A-161 - Recovery Media fails in creat recovery disk

Hmmmm.... there must be some problem with recovery image.
When you open recover disc creator and if there is option for USB media creation please test it.

Maybe you will be able to create recovery USB stick.

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Talk about confusing. Does anyone know how to get a Toshiba C660 working after the HDD has failed and the owner has stupidly NOT followed the instructions to make a recovery disk. Will the recovery disk ( if you purchase one from Toshiba ) rebuild the new HDD along with a new recovery partition and install windows 7 (original OS ) and accept the product key printed on the Windows License attached to the base of the laptop. I have read a number of suggestions but these have been deemed incorrect by others.

Surely Toshiba must have a way of sorting this problem.

Do they read these posts ?

Answer:Satellite L660-12Q - Would recovery disk rebuild the new HDD along with a new recovery partition

Hi buddy?

I don?t think that this is really complicated? I could find all info regarding the recovery procedure in the user manual?

The recovery disk has to be created at the first day of purchase? its recommended to create one in cases something would be wrong with the HDD.

The recovery disk contain an image?. Image is a package containing Win system, drivers, tools and all the stuff preinstalled on the notebook.
You purchased the notebook and the system was already activated so you don?t need the key placed at the bottom of the unit.
Furthermore the usage of recovery disk formats the whole HDD (partitions too) and set the notebook back to the same state like at the first day of purchase.

There is also another option to recover the notebook called HDD recovery. This HDD recovery does not need recovery disk. Usage of HDD recovery would format ONLY the C (system) partition.

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I just purchased a brand new laptop and have realised that it didn't come with a recovery disc or a recovery partition on the hard drive.

Just wondering if my hard disc crashes how am i supposed to reinstall windows?
The laptop i bought is a Toshiba satellite L500 and is only a few weeks old.

If anyone could help on the subject would be very much appreciated.

Answer:Satellite L500 - No recovery disc or recovery partition - How to reinstall?


Normally if I buy a new notebook or other product I read the user manual firstly. So I would recommend that you should the same before you ask different questions.

The point is that you have to create a Toshiba recovery disk yourself. Therefore start the recovery disk creator that is preinstalled on your notebook and follow the screen instructions. I recommend a high quality DVD-R medium to create this disk.

Furthermore you can reinstall Windows using the HDD recovery option. On the second partition you can find this folder that contains an image of factory settings and you can start this feature if you go in advanced boot menu and select ?repair my computer?. This is not a special partition, only a folder where the image is stored.

HDD recovery procedure is the same as Toshiba recovery disk. You get back factory settings too but the recovery disk wipes the whole HDD. The HDD recovery only the first partition.

By the way: Normally you did get this message:

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
... Read more

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I have a Lenovo Y510 that I just used OneKey Recovery on to restore Vista and the computer's hard drive back to factory defaults. Now, basically the only thing I can do is navigate in Windows Explorer. When I try to run any other program everything freezes almost instantly (you can still move the mouse, but that's all. Ctrl+Alt+Del does nothing).
My husband tried to run Driver Verifier but then Vista just wouldn't boot up at all anymore, even in safe mode (when running through the list of drivers it would just hang on the last one). So we restored it again and are kind of at a loss for what to do now. Does anyone know what the issue here could be when the only thing currently on the hard drive is Vista?

Answer:restored vista & hd to factory defaults, now freezes whenever any program is run

I would try the OneKey Recovery again. If it doesn't restore you to factory condition, then I assume the recovery partition or HDD in general is corrupt. Your option now is to deal with Lenovo and attempt to get physical recovery disks and probably a new HDD. Good Luck.

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Hi all

I have a customers Sat M40-197 which was badly messed up with malware so I did a full recovery using the supplied disc which has the product number PMR400490EN0. After restart the system just hangs in normal mode, and on safe mode I notice that the last line logged is Mup.sys but even in that mode the system still doesn't start. I've tried using Ghost in advanced mode not resizing the partition but no matter what I try I can't get it to start.

Before I take what I think is my only option of using a standard OEM XP Home disc and installing using the supplied product key I was wondering if anyone had any solutions to this?

Thanks in advance.

Answer:Satellite M40: Recovery procedure hangs on restart after using recovery CD


sounds first like some Recovery CD error. I mean it?s possible that the CD is physically damaged or whatever and then some data may be corrupted.

If not then I would assume the following reasons:

- HDD is not properly formatted -> reformat it completely and create one BIG partition
- HDD is faulty -> check the HDD with some special HDD tool from the manufacturer (in most cases you can download it from the manufacturers website)
You can also download "UBCD4WIN" (just google for it) and check your HDD with the integrated tools
- The memory could be faulty -> use the "UBCD4WIN" and check the memory with "PI" or "SuperPI"

Thats it..


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I have SATELLITE L350D-212 notebook with windows 7 home premium OA.
It started to complain that there was something wrong with the harddisk so I went and bought another harddisk of same size.

I have created the recovery disk when the computer was bought and have backup of all the data in external harddisk.

After I changed the new harddisk to the notebook and tried to boot from recovery disk nothing happens eventhoug I can see that there seems to be everything Ok with the disk.

Any ideas on how to get the recovery to run for the new harddisk?

I have the old harddisk attached as external disk via USB but can't boot from that too. It just stops at some point and says to shutdown.

Answer:Satellite L350D-21 Problems using recovery disks to recovery to new HDD


Usually the recovery disk should format the new HDD but I would recommend to attach the new HDD as an external device to another computer and to format this new HDD before trying to recover the notebook.

After the HDD has been formatted, connect it to the L350D and boot from the recover disk?

Good luck

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My two-year old Satellite C75-A-14X suffered a major hard drive crash a few weeks ago. My data has been backed up, but I've been unable to repair my PC, and as I hadn't created any recovery media, I bought a system recovery USB stick from Toshiba. I received the USB stick today and attempted to restore my laptop to its factory default settings. I left my laptop to perform the recovery for about an hour or so. When I returned, the screen said that there was an error (I didn't make a note of the error code) and the recovery had failed. Now, when I restart my laptop I get a blue screen with the following text:


Your PC needs to be repaired

A required device isn't connected or can't be accessed.

Error code: 0xc000000f

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

Press Enter to try again
Press F8 for Startup Settings
Press Esc for UEFI Firmware Settings"

When I press Enter or F8, my laptop remains on the blue screen with the above text. Pressing Esc is the only option at this screen that works. How can I re-attempt restoring factory settings from the recovery USB stick?

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Dear all,

I delete all data in C:\ drive and I do a format c:\

I don't create a Recovery CD, and now I can't restore with F8, but I show that I have a recovery partition on D:\ drive.

Please, how can I restore it ?

Thanks in advance for your help.

Best regards,


Answer:Satellite C670 - formatted C:\ and no Recovery CD but recovery partition


Maybe this thread about a similar theme would be useful for you:

If this is not helpful or if you will not be able to recover the notebook using the method mentioned there, then you will need to order the recover disk from here:

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Stop 0x000000001A *Memory_Management* Blue Screen during recovery.
Please help.

Answer:Satellite L500-12T System Recovery from Recovery Disks

First recovery or first notebook start?
HDD or DVD recovery?

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I would greatly appreciate advice on the following.

My Sat Pro M70-220 (PSM75E-00D008G3), laptop has 4 partitions created by Acronis Disk Director Suit v9:

C: OS-Win XP Pro SP3
D: Programs
E: Data& Downloads
F: Backups

After booting the laptop into Win XP, I inserted the Toshiba Product Recovery CD into the DVD-RAM drive
and navigated to BMP folder, R:\G_INST\BMP, where I found the file "menu.bmp" which gives 2 Recovery

*1. Recover entire Hard disk*
Warning . All stored data o your computer will be lost.
Factory pre-installed software will be installed.

*2. Expert Recovery Mode Warning:*
This is for PC experts only.
Factory pre-installed Software can be installed onto an existing partition.

My questions are with respect to using the "Expert Recovery Mode" :
- will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions ?
- will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions ?
- what is the exact "Expert Recovery Mode" procedure ?
- where can I find further info on the "Expert Recovery Mode" procedure ?

Thank you


Answer:Re: Using Expert Recovery Mode in Product Recovery CD for Satellite Pro M70-220

>will I be able to use the "Expert Recovery Mode" of the Recovery CD to reinstall the Win XP Pro (factory pre-installed software) onto my C: partition, whilst not affecting the D, E & F partitions

Yes, this should be possible. Using the Expert Recovery Mode you should get the Ghost window in which you could select the partition where the OS should be installed. In such case only this partition would be formatted.

> will I be able to format the C: partition, using the "Expert Recovery Mode", without formatting the other partitions?

Yes, theoretically this should be possible.

> what is the exact "Expert Recovery Mode" procedure ?
As I mentioned above, this mode allows you to restore the OS on a certain partition and only this partition will be formatted.

> where can I find further info on the "Expert Recovery Mode" procedure ?
How about searching here in the forum?
I found this thread:

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I need to try and do a system recovery on my Satellite U400-146.
However i don't think it came with a disc.
Does anyone know how initiate the system recovery on this laptop?

Answer:Satellite U400-146 - How to start recovery without the recovery disk


The Recovery disk was not provided with the notebook because there was a tool called Toshiba Recovery disk Creator which allows you to create a recovery disk!
Please check if you can create a recovery disk using this tool!

If this is not possible, then you can check if the HDD recovery is available.
For more details check this HOW TO:
[How to recover a Toshiba notebook with the HDD recovery procedure?|]

As last option you can order a recovery disk from here:

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my laptops running slow and i want to return everything to factory settings. os, harddrive, everything. i already backed up everything i wanted to and downloaded macrium . i just tried making factory recovery disks and it said that the files required by this program cannot be found. i went to the windows7 forum and recieved no help.

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I have lost my vista business recovery cd rom by mistakenly cd rom got broken.
hope somebody can help me,

Answer:Satellite Pro L40 - Where to get Vista recovery disk?

Hi sherin2222,

That?s no problem because you can order a new recovery disk from Toshiba directly but I?m not 100% sure if it?s possible for older Satellite Pro L40. Just check the recovery shop:

If you can?t find it, ask the ASP in your country. The guys can order such a disk.

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I have a Toshiba Satellite P205D that runs on Windows Vista. I was having a few occasional problems with my CD/DVD drive, my updates wouldn't install, and many of my programs were seemingly corrupted as well. I tried to do a system recovery to the factory settings, and now I'm getting a message on start-up that my bootmgr is missing . None of my F keys are working, except F2 and F12. I have made several attempts at recovery since with two brand new sets of recovery disks. I have gotten the following error messages: 0x8007045D Boot: WIM; Boot .SDI; Preinst.crc and Preinst. SWM. I tried changing my boot order, and received an F3-F000-0008 message. I am desperate for help and would greatly appreciate any suggestions

Answer:Vista Recovery on Toshiba Satellite

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Hi guyz.

I need an x64 Vista OS Recovery Disk for Toshiba.
I got one but it says "Can?t find the driver disk".
Probably because its not Toshiba's own recover.

Please if you can give me a link to dl it or find it somewhere else.


Answer:Satellite A - I need a Vista x64 recovery disk


I don?t know which Satellite A model you have exactly but as far as I know a Vista x64 recovery disk is only available for some Qosmio notebooks.

However, if you need a recovery disk you can order one from Toshiba directly. The recovery disk can not be downloaded:


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Hi all!

Have tried numerous places and can't find the answers I'm looking for, so here I am.

My nephew has a Toshiba Satellite L300 - 149 that won't boot up past the Windows Vista log in screen.

I want to do a full system restore on it (ie. back to factory settings) .

Now, it was shipped without recovery discs as seems to be the norm these days so, after much seraching I found the directions for pressing either the F8 and the zero key on boot up.

Now.... F8 brings up a menu (zero key does nothing) but the menu (Advanced Options or something) DOES NOT include the option to repair the system. It brings up a list of other things including....


There are a couple of other options too, but not a one that offers a complete recovery.

Can anyone shed light on how I can do a full restore via the HDD, or whether this model even supports the option? (There's been absolutely no tampering with the OS since it was purchased.) Failing that, where can I get restore discs from?



Answer:Vista Recovery Help - Satellite L300-149

Hello Bear

At first welcome to the forum and I hope you will find your answers here. ;)

Before we start our discussion I just want to know one thing: is preinstalled Vista on this L300 original Toshiba recovery image?
Fact is that ?Repair my computer? option (missing on your L300) is visible if notebook has ?factory settings? ONLY.

Has your nephew created recovery discs (DVDs) following Toshiba?s advice and using preinstalled ?Toshiba recovery disc creator? tool?

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I boght the laptop and it came with Windows Vista business.
But it got a Virus. Thanks to the norton's that came with it and i had to do a system restore.

And the reovery disk came with XP. I have the key for Vista on the bottom of my laptop but i don't know how to get another copy of Vista business for the A200 to use...

Can anyone help with that..

Answer:Satellite A200: Where to get Vista recovery CD

That?s very strange? why you have received the Toshiba XP recovery CD and not Vista recovery CD ?:|

Usually if the notebook was preinstalled with Vista then you should get the Toshiba recovery CD with Vista OS.

In you case I would contact the ASP in your country to get the Vista recovery CD

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In my previous topic (gateway-laptop-with-ssd-not-find-vista-sp2-wont-start-pxe-e76 ) , I was unable to restart my Gateway 32bit Vista laptop, except by using the Gateway Recovery management Partition. and doing a "Recovery with automatic data backup."

This recovery worked flawlessly, and recovered Vista to its 2008 level, including 60 associated programs and Windows updates, and built an associated 23 gig BACKUP file which was stored in the top level of the Local Disk (C directory.

It included a top level directory folder named: 14-08-23 12:39 AM, beneath which were folders, the same folder names that Vista initially builds in its structure including; Documents, Google, Graphics, Intel, Perflogs, Program files, System Volume Information, Users, and Windows, along with additional folders that had existed in the previous version on my computer, such as AmiPro, Downloads, Quicken98, and other programs and folders of mine, built since the previous recovery when I'd replaced a failing hard drive with a Crucial SSD.

However, after recovering to this stage, I did not know the proper way to continue the recovery, how to get this backup structure back into the Local Disk (C structure in place of the one the recovery had built.

I thought the first priority would be to continue applying updates to the system using Windows Update. But I ran into a problem with Windows Update, so went ahead and used the standalone installs of SP1 and then SP2, but Windows Update is still ... Read more

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My T61's Rescue and Recovery software in WinXP can't recognise/use the Vista's ServiseV002 partition to go back to factory settings.  I tried both in the pre-boot program and the Rescue and Recovery  in windows Xp, but both of them can't get to the hidden partition to go back to factory settings. I didnt make a rescue CD before formatting the C drive. I think the hidden partition is enough for me to get a clean Vista when I want at that time but I am wrong.  Hope someone can get me an answer, thank you! BTW i am in a educational system, I can get Vista Ultimate for 7 bucks, so if I can't get the Vista from the hidden drive, I can just bought one from school. It's not the end of the world!!!

Answer:T61:Rescue and Recovery in Winxp can't recognise/use the Vista's hidden recovery partition

anyone can help?

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I'm having multiple issues with my HP Pavilion g6 laptop-(4yrs old)-----I've done a little research and want to "wipe it clean to the day I bought it"---what's the difference in the three? I've already saved my personal files externally, so I've nothing to lose on it. I realize it's a several step process--recommend any links? thanks much

Answer:Factory Restore V Factory Reset V System Recovery

Factory Restore is to the state it was when you first got it.
You will then need to run 4 years worth of Windows Updates bit by bit - don't be tempted to allow Windows to update them all in one go. Choose them in block of say 10, chronologically, restarting the system carefully each time.

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I am trying to take back up of the files from my Laptop.
I used it for 2-3 days. 
Stages followed. 
I connected my laptop with a hard disk.
1. Welcome
2. Factory recovery media. After starting the application, following error poped up:an error occurred while creating the factory recovery media dell
3. Data back up to hard disk. No issues for this point
4. Finish

Answer:New laptop 5558 Windows 8.1 Dell recovery and Back up, Error: an error occurred while creating the factory recovery media dell

Thank you for writing to us!
Kindly click on the following link:
This link will give all the information as to how you can use Dell backup and recovery and if there are any other issues with the same.

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Back to school for 4 children with laptops is a pain, I seem to be constantly wiping them and setting them up again.

Any ideas why the recovery disks of Vista don't display the TOSHIBA HDD Recovery option?

I made a USB drive and copied all the files from a backup of the Recvery Drive to it. The USB shows the TOSHIBA HDD Recovery option but asks for the disks and will not run the recovery from the USB itself. This is annoying but at least I can still use it to recover the machine.

I would like to either

solve the issue with the disks


get the USB to recover using it's own files instead of asking for the disks. Vista wasn't created with the option to recover from USB so this might be impossible.

Answer:Vista Recovery disks don't display TOSHIBA HDD Recovery option

The HDD recovery option will not appear in the Advanced boot menu if something has been changed or modified on the HDD and the ?flag? has been removed.
For example this may be the case if the partition has been changed, modified or if the HDD recovery files or folder has been modified, moved or deleted.

In case you want to recover the notebook back to factory settings, you have to use the recovery disk

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Will Vista Recovery Disk Work if there is No Recovery Partition?
Thanks all.

Answer:Solved: Will Vista Recovery Disk Work w/ No Recovery Partition?

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I have problem with Vista - it became too slow so I want to recover to factory settings.

I went through the process described on [] and then instead of "Toshiba HDD recovery" as a last option - i have "Restore the complete Windows operating system" which is the last after "comand prompt". When I click on that I get another box with warning telling me "when you reinstall windows OS the hard drive will reformat and all data will be lost" and "if preinstalled files are damaged you can use the product recovery disc(which I didn't get)" and there is no next or any button except OK which I click and it just takes me back to the "Systems Recovery Option" list...

I also don't have Toshiba recovery disk creator - it was not preinstalled when I bought computer - although I had all other toshiba software.

And I know that I can buy recovery disk, but I don't feel like paying 30 bucks for something I already should got with computer - and my computer is still under warranty.

Answer:Don't have "Toshiba HDD Recovery" on Satellite U300-151 with Vista

I just found my product recovery CD, and I was sure that I didn't got it.

I will try to reinstall it now from CD.

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Hi, can anyone tell me how do i buy/download de recovery disk via internet, better if, via

... or has anyone formatted a L40 series without a recovery disk, how to get a genuine win copy?


William Tonza

Answer:Recovery Disk for Satellite L40, Windows Vista

You can order it under
Check it out.

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Im thinking of upgrading to windows vista on my Satellite Pro A200-16N, and i've ran the windows vista upgrade checker from the microsoft website and it says my system will support windows vista so im ok on that.

The problem is, if my laptop were to break or something like that at some point, will my recovery CD's that was supplied from toshiba still work on the laptop with windows vista?
Will they return the laptop to windows xp or since my laptop has a different operating system will they not work?

Whats the deal with BIOS?:S
I dont understand!
If i were to upgrade to windows vista should i update my BIOS before or after upgrading to vista?
As i have to download the new drivers before upgrading yes?


Answer:Satellite Pro A200-16N: Can I use Recovery CD after upgrade to Vista

Of course the Recovery CD will work.
The Recovery CD will set always the notebook back to the factory settings. This means that the whole HDD will be formatted and the Toshiba image will be installed.

> Whats the deal with BIOS? I don?t understand!
> If i were to upgrade to windows vista should i update my BIOS before or after upgrading to vista?
In my knowledge this notebook was already delivered with Vista therefore you don?t need to update the BIOS if you want to install Vista again.

Some A200 Satellite series needs a BIOS update if you want to use the XP.
In such case it?s advisable to update the BIOS to XP version firstly and then to install X OS.

Best regards

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I upgraded RAM and HDD on a Satellite A100-803 and when I restore Windows Vista from the recovery disk the process goes fine, but after the reboot windows says that "Windows Setup could not configure Windows on this computer?s hardware".

I think that the problem is the one listed here. .

But the problem is that in the BIOS I can't change the RAID setting and during recovery install I'm not able to add the required additional drivers.
The new HDD is a WD 500GB driver (WD5000BPVT)

How can I solve this problem?
Thanks in advance

Answer:Satellite A100-803 - Vista recovery problem


First of all I don?t think its BIOS problem.
The notebook does not support RAID.

I think the problem is your new HDD size. You upgraded the HDD with 500GB and its bigger than the original HDD equipped in A100.

The point is that a recovery disk creates automatically the partitions on the HDD but due to different HDD size the partitions size would be different too.
I think you will not have the same problems installing Vista or Win 7 using the Microsoft disk

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I bought a Satellite A300 few days ago, it auto installed Vista without CD when I opened it.
Is it spouse to come with a vista CD/DVD or do I have to burn one with Toshiba recovery disk?

Answer:Satellite A300 - and Vista recovery Question

Hi, You should burn one dvd with recovery tools for future, toshiba dont gives cd's with a300 :) i also have a300

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Hi, my trusty Satellite Pro C: is completely full and so I would like to wipe it and do a complete fresh install of Windows.

It came with VISTA on it when I bought it several years ago.

It's a Satellite Pro A120-185 and the only operating system disc I got with it was just some Vista 'upgrade' disc thing.
I bought and paid for Windows Vista with the laptop, so therefore shouldnt I have a license for it that I can reinstall?

Please note that I am an advanced PC user, I'm not looking for ways to reduce the space as my housekeeping is good and I've uninstalled everything that I dont use or need.

I just want to be able to wipe the Laptop and reinstall Windows Vista... is this going to be possible? (I dont see why it shouldnt be seeing as Vista came with the laptop!). Please tell me where I can get the windows disc from?

Answer:Satellite Pro A120-185 - Need Vista Recovery disk - never get one

Hi dude

Please read other threads about this same theme here in the forum.

You didn?t receive such disk because you could create the recovery disk using the preinstalled tool called Toshiba Recovery disk creator.
This was mentioned in user manual as well!

However, here you can order the recovery disk which you didn?t create yourself.


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So I got cocky and didn't install any anti-virus software and ended up getting drowned in spyware so instead of going through the hassle of trying to remove each one whilst they slowed the computer to a halt I decided to reset to factory condition.

It seemed easy but now after the first part (a command window with a percentage) it told me that the HDD recovery had failed.
What can I do now as I cannot use my computer, I don't have a Vista disk because Toshiba claimed I could recover from the harddrive I could use XP if there is no quick fix as I have a disk for that but how easy is it to find and install all the drivers, by the way it's an Satellite L300.

I have no idea why the recovery partition isn't working as well, so what do you guys recommend I should do?

Thanks, Guy.

Answer:Vista HDD Recovery Fail on Satellite L300

> It seemed easy but now after the first part (a command window with a percentage) it told me that the HDD recovery had failed. What can I do now as I cannot use my computer, I don't have a Vista disk

Did you try to start the HDD recovery again?
Simply press the F8 button after notebook powering up and choose ?Repair my Computer?.

Usually this should help to start the HDD Recovery again.

If this will not be possible then you will not be able to recover the notebook without the Toshiba Recovery disk.
It?s really stupid situation if you didn?t create the recovery disk before this issue happened :(

Well, your last chance would be this website:

Here you could order a new Toshiba Vista recovery disk


2 more replies
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Hello i was trying windows 7 on ly laptop & i lostall of my Vista recovery the lot how can i get a bootup copy of vista please ?

Answer:toshiba satellite vista recovery disk

... anything happen if you hold in the <0> (zero) <key> @ bootup? click here... available for models produced since 2006. Older models are not supported order Recovery Media.... Posting is provided "AS IS" with no warranties

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