Computer Support Forum

Satellite L505-13N - Cannot find the service manual

Question: Satellite L505-13N - Cannot find the service manual

Hello everyone

My laptop shuts down very often because of high temperature. I want to tear it apart to remove the dust but I cannot find the service manual in order to do that. I would much appreciate any help! I have searched thoroghly with no result. So I'm hanging over you guys!

Thanks a lot.

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Preferred Solution: Satellite L505-13N - Cannot find the service manual

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Answer: Satellite L505-13N - Cannot find the service manual

Hi skyluke,

does this help you?



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Hi guys

Just wondering if anyone knows where I can find a service manual / engineers guide for a Satellite L30?? I have a broken hinge on my laptop and Toshiba were very helpful in helping me find replacement parts - via Topaz. They were also a bargain at only ?8.00 + postage for a pair of them. However......when I enquired about 'how to fit them?' they both became rather 'un-helpful'!!!!

And I really don't feel like paying PC World the ?219.00 they quoted to fit them!!!
I have no fear of opening and playing around with the insides, but any help or 'pointers' would be gratefully appreciated.

Many thanks in advance :-)

Answer:Where can I find a service manual for Satellite L30?

Try this online guide:

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I want to find the service manual for the model satellite a80-129 because my screen is a little bit loosy.

Answer:Where can I find service manual for Satellite A80-129?


Generally, Toshiba service manual is not available for end users. Maybe you can find some help on net but if you don?t have any experience it will be better to contact qualified personnel in some notebook repair centre.

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Hi All,

Please can anyone tell me where i can find the Toshiba L300D-243 - PSLC8E-068013EN service or maintenance manual.
I need to disassemble and replace the DC-In connection for a friends laptop..

Best Regards


Answer:Satellite L300D-243 PSLC8E Where to find Service or Maintenance Manual


You will not find such manuals on Toshiba page since such manuals are created only for Toshiba ASP technicians?
Maybe you will find some other details on pages like or similar?.

Good luck

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I've bought a Satellite L505 with Windows 7 home 64 bit. Now I want to install Windows 7 Professional 64 bit. However when the installation starts it is reporting it can't find a driver for the DVD.

Who can Help


P. Engels

Answer:Satellite L505 - Windows 7 installation can't find driver for the DVD


If you make a Google search you will find a lot of results about this error message and usually it?s related to installation medium (DVD itself).

Do you use an original Microsoft Windows 7 disk or is it a copy from a friend?

You should use only original Microsoft disks with valid software.

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Hi all,

I am after a service manual (not the user manual) so I can take apart a Qosmio laptop.

Does anyone know where I can find one or have a direct link to one?

Thanks in advance.


Answer:Re: Qosmio F20 Service Manual - Anyone know where I can find it?

Hello Gavin

Service manual is not public document and, as far as I know, Toshiba does not offer such documents for download. Can you imagine what can happen if everyone can disassemble so expensive notebook like Qosmio?

I think this should be done by authorized people only. what you think about it?

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I've spilt wine over my laptop and need to strip it down but can't figure out how as there seems to be something still holding it all together!

I'm trying to find a service manual for it!

Any help will be very much appreciated!

Answer:Equium M40X: Where I can find service manual?


Unfortunately, you will be not able to find any service manuals on the official Toshiba sites.
Only the authorized Toshiba service partner has an access to such repair documents.
You can call the service and ask for the help.

However, the keyboard removing is not very difficult.
You can remove the thin cover strip which is placed above the keyboard. Then you should remove the screws which secure the keyboard.
Then it should be possible to remove the keyboard from the notebook. Please be careful; the keyboard cable is connected to the keyboard controller.

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I need service manual for toshica laptop
I found one Toshiba support page that had a similar model listed, but then there was still no link to get a hold of a service manual.

Anyway, here are the details:

Toshiba Satellite A40-702 psa40e

I can tell you that it is about 4 years old and was distributed in the UK.

All I need is a link to the pdf or whatever so I can dissasemble and reassemble this thing without messing it up for cleaning purposes.

Thanks in advanced.

If someone reads this and can't find it either, then a link to a real Toshiba technical support webform homepage or email address would also be gratefully received.

Answer:Need service manual for Satellite A40-702

Hi John

Unfortunately, it looks like such documents and service manuals are not available on the Toshiba page for a public usage.
I think such service manuals are crated and designed only for a Toshiba Authorized Service Provider and not for a common notebook user?.

But listen dude; I?ve googled a little bit a found a useful page regarding the A40/A45.

There you can find some nice picture how to disassemble an A45 notebook.
The A45 is a US series and very similar to the A40.

But you should be always careful and don?t disassemble the notebook if you don?t have enough experience. In such case it?s always a better idea to contact a notebook technician for such job.


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I have satellite 2410-603 model of laptop. And wanted to open it for changing display hinge. So if you could help me I will be very great full. I mean just tell where i can get the hardware maintenance manual for the same model. Else is there video available so that i open the laptop........? Help me.

Answer:Service manual for Satellite 2410-603


Service manuals that you mean are not public and only for ASP?s (authorized service provider).

You can search with Google to find instructions how to disassemble this notebook. Maybe you will find something.

To be honest if you don?t have experience with notebook disassembling ask a technician for help. This is a little bit tricky.


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I own a Satellite L350-20H Modell Nr. : PSLD8E-0HX01FGR

Where can I get a service manual and how do I get original parts? I have to renew the Lan port


Answer:Satellite L350-20H - Where to get a service manual?


Such service manuals are not for public, I think they are only available for authorized service providers. On Toshiba website you can only download the user manual.

Original parts can be ordered from an authorized service provider in your country. They can offer all original spare parts.
But I assume you can?t replace the LAN port only because it?s part of mainboard. Therefore you have to replace the whole mainboard.

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Would someone be kind enough to show me where I can download a copy of the Service Manual for Toshiba Satellite Pro A100-229 please ?

Thank you.


Answer:Satellite Pro A100-229 Service Manual


Do you mean user manual???
The user manual can be downloaded from here: -> Support & Download -> Toshiba User Manual

But if you are looking for a maintenance manuals then I have to say that you will not find such manuals because it's not for public usage but only for a Toshiba authorized service partners.


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Are there any downloadable service manuals for the Toshiba laptops - as some other manufacturers have on their websites.

I have the usual problem with a laptop where the power connector is intermittent. I suspect that it needs resoldering as I have had this with other laptops.

I need to know how to open the case up to access the connector as there are no service companies near me and I do not wish to send the laptop away for such a minor repair.

The laptop is a
Satellite 1900-305 P4 2.4GHz/512MB/30GB/15TFT/DVD-CDRW/LAN/XP HE


(I do work in electronics by the way)

Answer:Service Manual for Satellite 1900-305?

Hi Martin,

I don't believe that Toshiba make service manuals available for download from any of their web sites, but I have from time to time come across copies on CD available on E-Bay.

I have never tried one so I can't say just how accurate or reliable they are.


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Does anybody know how I can get hold of instructions on dismantling this laptop, or an service manual. I suspect my motherboard is damaged, as it was recently dropped and now does not power up, although when connected to the AC supply, the light on the front come on, indicating power is getting to it. I wonder if it could be the power button thats damaged??

Answer:Satellite 1130-Z24,how to get service manual

Hi Chris

In my opinion it?s not so easy to dismantle the unit because there are many little electronic parts on the board and you must be an expert to find the malfunction.
In this case you should ask the service partner for more detailed descriptions.
Nevertheless I found only a user manual for this machine. You can find it on the Toshiba website.


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I there!

I would like to know if there is any service manual for disassembling the model in subject?

I think could have any issue on my speakers, and i would like to studie the thing before i start inventing! Meanwhile, since the quality of the speakers is terrible, i also could study the possibility, if case of defect, to replace them with other compatible speakers!

It is a pity the toshiba have put so bad speakers! I know it's an input range laptop, but for the price, deserved anything that sounded better than an alarm clock! SRS is a scam and misleading advertising!

Best regards

Answer:I need service manual to disasemble the Satellite C850


Service manual is not a public document so you will not be able to find it for download. Generally speaking notebook should be disassembled by authorized personal only. When you do it on your own you are doing it on your own risk so do it very carefully. Many small plastic holders can be broken if you don?t do it gently.

Speakers. This is another theme. As you probably know Toshiba offers high end speakers with some notebook models. As far as I know notebook from series C or L have standard stereo speakers and they are also relatively advantageously priced.

If you use your notebook in the desk for everyday activities you can use external speakers.

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Where could I get a service repair manual for a Satellite Pro 480cdt?

Answer:Satellite Pro 480cdt: Service repair manual

Hello John

Unfortunately these kinds of documents are not public. I have searched the same for my Tecra but without success. What you want to do exactly?

Maybe some forum user can help you with disassembling/assembling procedure.

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After one year since I bought my laptop, the optical drive started having problems reading most of my DVD disks, even the ones written with it self.
I want to replace the unit, I did this operation with my previous laptop also but then I used a service manual.
Does anyone know where can be found the service manual for download?


Answer:Satellite Pro M30 replace DVD drive - service manual needed


The replacement is not complicated and you don?t need any manuals. The drive is fixed with just one screw. You can find it at the bottom side near the memory module cover. Remove it and put the drive out.

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When I got my I downloaded the user manual on to my HD but I now cannot find it anywere !! How do I download another copy, ? {I have looked on the Toshiba site but no luck }...cheers Alan

Answer:Cannot find User Manual for Satellite L500D/006

Have you tried to search user?s manuals on Australian support page - ?

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I need the manual for this motherboard which is installed in a Toshiba Satellite A25 S207, can anyone help me?

Answer:Satellite A25-S207 - Where can I find the manual for the motherboard?


Bad news buddy...
The notebooks maintenance manuals are not published on any of Toshiba pages.
It seems that such manuals are not for public usage but only for Toshiba authorized service partners.

But to be honest I don't understand why you need such manual...
The motherboard is a special designed Toshiba part only for the Satellite A25/A20 series.
So if you want to replace is you need to use exactly the same part.


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I am having general problems opening toshiba laptops. So far since Sunday I have:

1670 - unscrewed back and only opened partly as was afraid might break plastic. Fixed mouse now not working...

L10 - unscrewed back and only opened partly as was afraid might break plastic.

M30 - unscrewed back and only opened partly as was afraid might break plastic.

Portege 4000 - opened most of it (back and front), but would have had to cut wires to go any further.

Luckily, I haven't destroyed anything beyond repair or needed to see a technician urgently so far, but is there a good internet resource for this (how to....)?

My main aims are to clean the inside using an air duster and get to the heatsink (as well as the HDD (in the case of the 1670)).


Answer:Where to find manual to get the Satellite 1670 disasembled

Such manuals are not public documents and you will not find them for download.
What you can try is to Google around and try to find some forum or page with description how to disassemble these notebooks.

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Hi, where can I find a user's manual for a Satellite SA60-772? In particular I would like to know how the keyboard Fn buttons work.

Thank You

Answer:Satellite SA60-772: Where to find user's manual?


you can download user manuals Toshiba's support page: _eu


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Please; where can't i find the users manual as i have some questions for the mousepad and it's blocking use when the lights get blue and some more questions about the use of the buttons.

Answer:Where to find users manual for Satellite A200-23W


Usually the user manual should be preinstalled on your notebook. The shortcut should be placed on the desktop.
Did you check it?

Anyway, you can also download the user manual from the Toshiba page: -> Support & Download -> Toshiba User Manual

Check the path above and you will find the page which provides the user manuals for the single Toshiba notebook series.


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This thing is long outside warranty, and it just so happens i have a few things i'd like to try with it.
I have a few spare cpu's, amongst which are both 100, and 133Mhz fsb coppermines. I havent been able to determine if they are compatible beyond the 100Mhz fsb versions, but the lappy is at present equipped with a 700mhz coppermine celeron, so the 100Mhz version should work. Anyway, id need to clean out the cpu cooler, to get a low, stable working temp. However, i havent been able to find anything in the way of service manual, disassembly instructions, or similar.

Anything in that area would be nice, since i dont want to tear in to a fully working unit on "best effort" basis.

Any ideas as to what "max memory" is? from what i've read, and memories tested, 2x128MB seams to be all, however it might just be that the darn thing is picky about its memory. I tried a pair of PC133 CL2 Kingston 128MB mem's and it refused to boot. Right now its running on two "noname" 128MB, CL3, PC100, and its working like a charm. I tried a pair of muschkin CL2.5 256MB mems aswell, with no luck.

What id really like is to get atleast 512MB memory running in here, with a ~1Ghz cpu. Howcome that there is virtually no upgradepath information available for a machine this old? I could see why someone might not want to let everyone tinker with the stuff while its still under warranty, but by now there cant be any units with warranty left of this version.

Well, t... Read more

Answer:Satellite 1800-100: Need service manual, disassembly instructions or similar


As far as I know the notebook was delivered with a Celeron 100MHz FSB and 800 MHz speed. But I have read on many sites that generally it?s not possible to upgrade the CPU.

I have also found some information about the compatible RAM and the max upgrade size. It seems that you can upgrade the RAM to max 512MB and these modules are supported:
PC100 256MB (PA3069U-1M25)
PC100 128MB (PA3005U)
PC100 64MB (PA3004U)

Furthermore I have not found any officials service manuals. It seems that such documents are available only for the Toshiba authorized service partner.

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Although my registration was accepted by Toshiba (for cash redemption) I cannot find any operating manual or details on Toshiba website.

Can anyone please help with operating instructions

Answer:I cannot find any operating manual or details for Satellite L500/033


It seems to be a Satellite notebook which belongs to Toshiba Australian!
All details should be posted on Toshiba Australian page:

There are different L500/xxx models? if you would not find your unit then this would mean that the information has not been published yet?

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Would like to replace the wireless card as it has very performance...
need service manual. Sending laptop away isn't an option due to where we live.
Prefer to have internal card then dongle for wireless access...

Answer:Need Satellite A300D service manual in order to replace WLan card.

> need service manual

Unfortunately, I don't think that someone can submit service manual here, as it's user to user forum. But you can visit to see other Toshiba models ,,how to disassemble it,,

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What are the main differences between the L505-144, L555-11K and A500-1GL?

They are the same price and seem to be very similar, with only small differences in processing power, graphics card and sound.

Which is the best model?

Answer:Re: Differences between Satellite L505-144, L555-11K and Satellite A500-1GL


I think you should take a look on the Toshiba notebook specification page and should compare both notebooks:

*Satellite L505-144*

*Satellite A500-1GL*

Satellite L505-144 has been released in UK and the Satellite A500-1GL has been released in Germany.

The L505-144 supports faster and better CPU, it has been delivered with Win 7 32bit and 64bit. It supports the nVidia instead of ATI GPU but the HDD is smaller 320Gb instead of 500GB?

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I have Satellite A300D with Windows 7 and Bluetooth Stack by Toshiba (ver. 7.00.10)
I 'd like to connect my mobile phone to notebook over bluetooth. I have tried to add a new connection in Bluetooth Stack. BS has found my phone, but coudln't connect to. BS has showed an error message "Unable to find a service" (I have a Russian version of Bluetooth Stack, so I have to translate the message). And I don't know what service is not running, BS give no additional information.

Please, advise me what can i do to solve my problem.

Answer:Re: Satellite A300D - Bluetooth Stack can't find a service

I think you should enable bluetooth service in Administrative tools- Services:

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I'm sorry about this but I'm a little noob in picking laptops can you guys help me?

This site reviews about to laptops i want to buy one but I'm not sure, canu guys check it out for me please?

Thank you.

Answer:Satellite L505 - Which one is better?

Hi buddy,

I assume you mean Satellite L505 and Qosmio X505?! Right?

Well, the notebooks are completely different. Qosmio X505 is high performance gaming notebook and much expensive because it?s equipped with newest and best hardware.

Satellite L505 is cheap model with other hardware, it?s not designed for gaming but ideal for office, Internet, etc.

It?s depending on your requirements: If you need one for games, you should buy the Qosmio.

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I own a Satellite L505-10T and would like to change CPU with a more powerful model. What are the supported CPUs today?

Answer:Satellite L505-10T - CPU upgrade

CPU upgrade is not supported and if you do something like this it is on your own risk. Toshiba has created one document about it and you can read it on

Also very important thing is that such action will cancel valid warranty. In my opinion it is not so good idea. Generally speaking CPU performance cannot be so bad and what you can do is RAM and HDD upgrade. RAM can be upgraded to maximum level and HDD can be exchanged with fast SSD.
I have done this on my machine and notebook performance is simply amazing. Both upgrades are supported by Toshiba and you can do this on our own.

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i decided to boost my laptop.a bit old and slow

for this i changed hard disk for an ssd 256 gb this works fine
i loaded win 10 x32 and it works fine too ,but impossible to load and upgrade to win10 x64
i bought two 4gb ram 1066 ddr3 .,bios system see 8 gbyte but win10 x32 say only 4gb usable grrrrr
i try to upgrade from bios 1.2 to latest bios 2.10 with the hope of turning possible win10 x64:
I get an issue who say "battery under 10% > can't upgrade"

it seems impossible to get help from toshiba services no way to get human contact !!

Please somebody had this problems and solved it could help me

all advices are welcome

Answer:Satellite L505-13j - how to upgrade to Win 7?

This model came with Win7 64bit. Win10 64bit should install fine, even with early BIOS.
Maybe your 64bit Win10 media has a problem.

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Having 4G of RAM (2 x 2G), I wanted to to upgrade to 8G (2 x 4G). I found out that my mother board supports 8G of DDR3 1066Mhz (PC3 8500) as a maximum. I bought the following two RAM modules: Corsair CM3X8GSDKIT1066.

My BIOS accepts these and shows a total RAM of 8192M. I have the BIOS version 2.10 (the latest version). I disabled "USB Legacy Emulation".

Running Windows 7 32-bits and Linux 32-bits without PAE work. They detect 3G of RAM.
Running Windows 7 64-bits halts the laptop, even in Safe Mode. Running Linux 32-bits with PAE or Linux 64-bits halts the laptop after a few minutes. Installing Linux 64-bits with the 8G RAM in place also halts the laptop a few minutes after the installation starts.

What is going wrong in my system and how can I upgrade the RAM to the maximum supported size?

Thank you.

Answer:Upgrade RAM to 8G on Satellite L505-13J


The notebook supports an i5-430; CPU and the supported FSB is 1066Mhz.
This means that RAM modules would run max at 1066mhz
The notebook supports also the 8GB RAM (2 x 4GB)

In my opinion it looks like the new modules are not fully OK or compatible?
There are many users in this forum who had problems with modules from Corsair?

Try good quality modules from Kingston? they might be expensive but should work ok.

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Hi everyone,

Forgive me if my english is a little weird, it's not my native language :)

I need a little help solving this mistery : I've had my Satellite 505-13X for more than a year, with Win7 pre-installed, all was working just fine and I got very fond of the Fn (Fonction) key, used it all the time !

Now sudenly it doesn't work anymore - no reaction whatsoever when I press it. And since the last time it worked I didn't install any new software or anything.
I obviously checked the key itself, but as far as I can tell, there is nothing wrong with it, It moves just as the other keys... ??

I read in the manual and here in the support section that it can be deactivated by some programs. That's very instructive and all, but it doesn't say anywhere what to do when it does happen !!
Soooo frustrating.

Any ideas ?
Thanks for your help, it's not a matter of life and death but it's just really annoying when you can't use your old habits anymore... Grrrrrr !

Answer:Satellite L505-13X - How to reactivate the FN key?

Hi frogfruit,

FN keys are controlled by Value Added package and Flash Cards Support Utility. Both tools you can download on Toshiba website.

Check this!!

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I have to question why Toshiba Satellite L505 13X, FN of buttons does not work on Windows 7 Familial premium 64-bit operating system.
I tried to reinstall value added package & toshiba flash card but it still doesn't work. and now i can't activate wifi and other options.

please help.


Answer:Fn accessiblity on Satellite L505

It is not easy to say why this happen but I can imagine you have forgot to install some important component. Fact is that drivers and all other Toshiba specific stuff must be installed in right installation order.
Here is Win7 install order and you can check if you have done it on the same way or something is not installed:

Windows 7
Intel Chipset SW Installation Utility
Realtek LAN Driver
Intel Rapid Storage Technology Driver
Display Driver
Realtek Audio Driver
TOSHIBA Supervisor Password Utility
TOSHIBA HW Setup Utility
TOSHIBA Flash Cards support utility
TOSHIBA Value Added Package
Wireless LAN Driver
PatchFiles PCI PCIIDEREG-1.1
Card Reader
Intel Turbo Boost Technology Driver
Intel Management Engine Interface
Synaptics Touch Pad Driver
TOSHIBA Software Modem
Conexant Modem Driver
Bluetooth Stack for Windows by Toshiba
TOSHIBA Web Camera Application
TOSHIBA Face Recognition
TOSHIBA eco Utility
TOSHIBA Service Station
TOSHIBA PC Health Monitor


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1.5 years ago I have bought a L505-10H, and since 2 weeks he fall's out and it gets extremly hot. first it was just 1 in 3 days but now it happends 2/3 a day.
does somebody know what the problem might be?

thank you.

Answer:Satellite L505-10H - Gets extremly hot


I think your notebook must be cleaned using compressed air spray to blow out the dust that is blocking the fan. So your notebook get?s really hot.

Have you already cleaned a notebook before? If not I would recommend reading this article about cleaning a Toshiba notebook:

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Hello, I have a Toshiba Satellite L 505-110 laptop.
After I recovered my laptop with Toshiba recovery, BD-ROM turned into DVD-RW and I cannot watch BR films since then.

What should I do?

Answer:Satellite L505-110 BD-ROM turned into DVD-RW


Did you really have an Blue-ray drive?

As far as I know the notebook was equipped with an simple DVD super multi drive.
So CD-R(read/write), CD-RW(read/re-write),DVD-R SL, DL(read/write),DVD-RW(read/write), DVD+R SL, DL(read/write), DVD+RW(read/write), DVD-RAM(read/write), CD-ROM, DVD-ROM are supported

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i own a satellite l505-13j with a cpu intel i5 m430 x64 os is win7 x32

as it is a bit old and slow
i replaced hard disk by ssd 240 gbyte successfully it works fine
i had ugraded to win10 x32 that4s ok works fine and gain more speed
i would now upgrade to x64 and win10 x 64
i add 2x4 gbyte ram ; bios say ok ?it see 8gbyte ram and win10 see only 4gbyte ram

impossible to load win7 x64, i presume i have to upgrade bios to > latest version (2.10)
the issue is "err battery under 10%"
i ever work on ac and no need battery

if someone have solved this problem ,please help me do

all advices are welcome thanks a lot on advance


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Hi everyone, I'm thinking of buying the notebook from the topic title, but cannot seam to find what chipset is used in it.
So if anyone can help me, I'd be grateful :)

Oh, and some info from anyone who has it would also be nice.

Answer:Chipset in Satellite L505-111

Chipset is: Mobile Intel GM45 Express Chipset.

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Can someone help me whit finding Wireless driver for L505-10h, And tell me how to install it.
And how to find my wireless adapter via my notebook?


Answer:Need Wireless driver for Satellite L505-10h

Hi mate

The notebook seems to support Realtek Wlan card RTL8191SE.
You can find the drivers here:

In order to install this you have firstly download the driver package, then unzip the package.
In the driver package the exe file should be available?. Execute this exe file and the installation should proceeds.

Good luck

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I have a problem with my Satellite L505-10M.

Suddenly the fan is not starting any more and because of that the laptop gets quickly overheated and shuts down. I installed Windows 7 on it myself, already quite a lot of times, and this time it was 2 weeks ago, while it just happened tonight. I did not install anything new and neither did I do something special with it, it just doesn't start the fan any more.

I checked this forum, couldn't find anything, searched and could only find problems with Linux and the fan but not Windows (it is not starting at bios startup either).

If anyone has a thought, a similar experience or a solution it would be really helpfull


Answer:Satellite L505-10M - Fan is not starting anymore

If it is not spinning at all, then it sounds like the fan is faulty or there is a bad connection.

I'd send the laptop to an Authorized Service Center for repair.

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Hi! I have problem with my keyboard. I dont know why but when i write with some keys apprear 40 with the letters and numbers. With0 the space appears the zero (0)

Can0 you help me please?

Answer:Re: Satellite L505-13N - Some keys appear when I write something

Hi buddy,

Since when do you notice this behavior and does it also happen if you use an external keyboard? Using an external keyboard you can determine if it?s hardware or software problem so I think this would be the easiest and fastest way to check what is wrong exactly.

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when there will be new display driver for Satelite L505-111 laptop, using Windows 7 x64 ? The latest I can find is 8.634.1 this one is kinda old.
I assume I cant use catalyst drivers.

Message was edited by: Martensen

Answer:Need new display driver for Satellite L505-111

Do you have some problems with video performance?
Video drivers on mobile computers are designed for mobile usage and aren?t updates every mont like on desktop computers.

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Someone know how to update the ATI Mobility Radeon? HD 5165 driver?
In Toshiba website we only have one driver ans it is from 05/03/10, and in the ATI website they don't have suport for Toshiba laptops!
This is really anoying... why Thoshiba laptop's can not be suported by ATI website!?
The drivers they give us is out-of-date.
If anyone have better drivers, say it. I apreciate!

Answer:Satellite L505-13E - ATI drive update


Toshiba says to use drivers from Toshiba page as they are modified to support overheating protection...
But you can try to install Ati driver from the ATI website from device manager. Go to the device manger-display adapter-update driver. Choose the downloaded file and try to install. i don't know, if you can update it as i haven't checked it myself

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Indicated by TEMPRO software delivered with my Satellite L505-138 I updated the BIOS version but halfway the process stopped and fan kept running at high speed and nothing happened anymore. After one hour the only option I had left was to disconnect power and remove the battery. The laptop does not do anthing anymore now and refuses to startup.

Who can advise me what to do?


Answer:Re: Satellite L505-138 - Nothing happens after BIOS update


Usually if after BIOS update the notebook doesn?t start and the update wasn?t installed successfully the ROM module must be reflashed. The problem is this can only be done from an authorized service provider because they have special diagnostic tools especially for every Toshiba notebook.

So I would recommend contacting the guys and ask for help. I believe this problem can be clarified very easy: > Support & Downloads > Find an authorized service provider

Good luck! :)

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I have disk with 32 bit system recovery but my x64 partition got deleted.

I cant order recovery x64 becouse my laptop is too old and they dont have this in offer.

Maybe Toshiba Support have my version of system/ or drivers alone in archive and they can send me it ?
I would be happy with drivers alone for x64 becouse there are just few of them on website.

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Is there any way to update quite old Catalyst version for L505?
Original one from doesn't fit.

Answer:ATI Catalyst update for Satellite L505

> Original one from doesn't fit.
What does this mean?
If you use the compatible driver for your graphic card, then you should be able to install the driver.

Maybe you would need to use a small trick; you have to install the display driver in device manager. Means you have to choose and mark the graphic chip, then you have to choose Advanced installation which helps you to point to the driver package which you have downloaded. This will force Windows OS choosing this driver.

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My laptop is Satellite L505-10z. I installed Windows 8 Pro and I notice that lots of drivers (especially TVAP) I downloaded from Toshiba support website (which are originally for Windows 7) not working! When will Toshiba release Windows 8 drivers? Will my model be included in the driver updates?


Answer:Satellite L505-10z - Win 7 tools are not compatible with Win 8

> downloaded from Toshiba support website (which are originally for Windows 7) not working!

Win 7 tools and utilities are made for Win 7 and not Win 8

> When will Toshiba release Windows 8 drivers? Will my model be included in the driver updates?
I think you should ask Toshiba. This is user to user community.
But I think Toshiba would start with driver support if Win 8 would be available OFFICIALLY on the market.

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Hi everybody...

I own a L505 model with ATI's HD5165 graphics adapter. I've noticed recently that my display drivers were completely out of date (about a year and a half years old) and so are the latest available to download from Toshiba's website.

Several users in this forum suggested to look for more updated drivers under more recent models, but they are not compatible with my system (installation doesn't even start and manual "Have Disc" update does not work either) . Downloading drivers directly from ATI's website are also not supported and do not install. It's actually said in the site that if you own a notebook from a vendor (Toshiba included) you must obtain drivers from the vendor directly.

I aware of the fact that older models will benefit less from the latest drivers, since they target more recent hardware, but still, some bug fixes/security issues/etc are relevant to all machines. Therefore, a consent decline in the frequency in which drivers are released for older notebooks is not fair.

Either users should be provided with a tool to enable updating with ATI's official drivers (without violating warranty) or Toshiba must keep up the pace...

Is there any other way I can update my driver?

Answer:Out-Of-Date ATI Drivers For Satellite L505

Unfortunately I cannot give you answer to your question.
Fact is that you should use Toshiba drivers only. I think I must not explain why.

Hopefully Toshiba will help the customers and offer full support for display drivers.

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Please send me link for hotkey utility. I need it for my Satellite L505-138.
I cannot find it.
Windows 7 x64

Answer:Need hotkey utility for my Satellite L505-138

Can you please tell us what your problem is?

As far as I know ?Hotkey utility? doesn?t exist anymore. It was available for old operating systems like WXP.

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Can anyone tell me what motherboard i have????

Answer:Satellite L505-141: What motherboard is built in?

Toshiba notebook use Toshiba motherboards.
The Satellite L505 motherboard was designed especially for the Satellite L505/L500 series.
You can use only such motherboard

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I am the unhappy owner of a Toshiba Satellite L505-111 laptop (PSLS3E-01500YR3). A week after I have bought the laptop (13/03/2010) I observed that the a key from the keyboard does not work properly:

In Win 7 pressing " or ' it appears only after a second key is pressed. In Linux (Ubuntu 9.10), presing " it appears something like ".." .

The service (Romania, Scop Computers Control Service Laborator) does not recognize this unusual behavior (Service Note 26/03/2010). When I went to take the laptop (19/04/2010) I found the same behavior. Even the laptop has a Romanian keyboard, the usual English(US) keyboard settings are used.

What can be done?

Answer:Satellite L505-111 - Win 7 with Romanian keyboard


Have you tried to make settings in Clock- language- region settings? There, you can change the ,,Input keyboard,, , you can add/remove English or Romanian.
About the keyboard speed, go to Control panel, under Hardware and Sounds you will see ,, device and printers,,. Click on it, you will see ,,hid keyboard device,,. Click with the right mouse button, keyboard setting appears. You can change the keyboard speed settings.

La revedere!

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I just bought 2 months ago my first new laptop Satellite L505-141 and use Windows 7 64bit. The laptop crushes (turn off Suddenly) 3 times a day and I dont know why! After it's happen I cant turn it on unlees I plug out and conent again the electric cable.

Please help me, I dont know what cuses the laptop to crush.


Answer:Satellite L505-141 - Crash 3 times a day

Hi chen,

Do you use the preinstalled Windows version from Toshiba or your own installation?
Have you updated any drivers?

And when does it happen exactly? When you play games, surf in the Internet or something else?

To be honest it?s not easy to say something about this problem but maybe your notebook is overheating. Therefore you should clean your notebook using compressed air spray. You can do this without dissembling the computer so it takes few minutes only. :)

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Hello everyone,

i got my new laptop and was totally happy with it, but there is this one problem i can't solve.
there are files on my laptop (i installed myself) that i can't delete, the system always tells me that the files are currently open or used by another system, but i have closed everything there is nothing open, can somebody help me with that?


Answer:Satellite L505 - Can't delete Files

Hi Lieselotte,

If you need help from users here you must be a little bit more detailed and exact... What files you want to delete exactly?
If you want to remove programs, use the software list in control panel > Add/Remove progams to delete the programs and files.

Furthermore make also sure that you have administrator rights.

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Hi All,

I've bought this laptop to my sister-in-law. All is going fine But she is not able to connect skype to the Internet.
I've take control of her laptop with LogMeIn in order to check was she was doing.
We've resetted her password and can log on to the skype website.
But skype client always says something like "can't recognise username or password".
I've check the McAfee Firewall settings, saw the skype has a full access to the Internet.
I've also temporarely deactivate her router firewall... but no way.
Skype doesn't want to connect :(
If I use her username/password on my system, it works like a charm (as espected).
If I try my own account on her laptop, skype can't connect too.

Does anyone have ever had something like that and has an answer or advice ?

Thanks a lot.


PS: I've also post on skype forum:

Answer:Satellite L505-13X - Skype can't connect...


Did you try to download the latest skype version? just check it and disable McAfee at all ( you say that skype has a full access to the Internet but I think it' s still blocking)

Message was edited by: jeka-israel

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Hi all, I've got a Satellite L505-13Z. After recovery from Hard drive, something went wrong and I only had the F12 page.
I used the DVD recovery. It worked for an hour installing win7, then it made a reboot and I saw windows screen, so it booted again and stopped working: each time I turn it on, I have the F12 screen, to choose where to boot. Hard drive is seen, but if I choose it I got the "Boot error" and go back to the same page.

I would like to try Hiren's boot to check if hard Drive is OK or not . How can I know if it is only the hard disk or something else?


Answer:Satellite L505-13Z - BOOT error

I used a bootable cd with Hiren's and each test on Hard Disk and RAM are OK, no errors.
I inserted the DVD again to see if there was the possibility to repair an installation, but not, so I installed again. At the end I was asked to remove the DVD and reboot; I did and I went in loop: win 7 was updating registry, reboot, win 7 was updating registry ........

I asked myself if DVD was damaged, butthere's no way to download from microsoft a copy of win 7, because when I insert my serial the response is to ask the vendor .......

what can I do?

Originally Posted by jazzrock71

Hi all, I've got a Satellite L505-13Z. After recovery from Hard drive, something went wrong and I only had the F12 page.
I used the DVD recovery. It worked for an hour installing win7, then it made a reboot and I saw windows screen, so it booted again and stopped working: each time I turn it on, I have the F12 screen, to choose where to boot. Hard drive is seen, but if I choose it I got the "Boot error" and go back to the same page.

I would like to try Hiren's boot to check if hard Drive is OK or not . How can I know if it is only the hard disk or something else?


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i've some problems in my laptop

1- Fn key doesn't work with any service from Toshiba, only with the windows keys, this happened after the some windows critical updates(win 7 64 bits)
2- i didn't find my laptop' serial number or part number in Toshiba website.

please any one can help me

Answer:Satellite L505-13t - Fn key doesn't work


The FN buttons are controlled by Flash Card Support Utility.
You need to reinstall this tool.
But also the VAP (value added package) should be reinstalled.

I recommend firstly to remove the Flash Card and VAP from the system.
Then to reboot the unit and to clean the registry using CCleaner.
After that you should install both tools again; VAP and Flash Card Support Utility


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I am configuring this laptop for my wife and the ouch pad fails to work in one of two ways:
1. The right button is inoperable
The scroll regions although set do not work
the pinch zoom although set does not work
The driver does not report any problem,the latest driver is installed and there are no IRQ conflicts reported
An external keyboard and mouse works fine.

2. Thescreen flashes as though the right touch pad button has been pressed and a contect menu appears
The external mouse and keyboard appear to work
The left button and navigation with the ntouchpad appear to work

I have taken care to adjust the various sensitivity parameters nd this does not alter the behaviour.

This problems seems to occure every 3 or 4 days when the lapto is used for 3 or 4 hours each day.

Re booting the lap top usually, but not always solves the problem.

I have had the lapt op for 2 weeks and it has not yet been used seriously.

Would I be correct to consider this to signify a hardware fault ?

Answer:Satellite L505-144 Touch pad malfunctions


I would like to know which operating system do you use. Is original Windows 7 preinstalled?

Anyway, test touch pad functionality properly. Normally all these additional option should have affect on touchpad functionality.

Nobody of us can say for sure that touchpad is defective and all we can do here on this forum to speculate what the problem can be.
In my opinion you should contact nearest Toshiba service provider, explain the situation and ask for help. They have diagnostic tools and can check touch pad functionality.

What do you think?

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What's new in the BIOS Update v2.00 for Satellite l505-144


Answer:What's new in the BIOS Update v2.00 for Satellite L505-144

Hi mate

As far as I know Toshiba European driver page does not provide any details what has been changed in the BIOS.
But I found some details on Toshiba US page.
It seems that Fn+N+1/2/3/4 debug function has been removed in BIOS 2.0 to avoid keyboard abnormal behavior.


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I have problems with my "FN" Button.

When I reboot my system, everythings gone alright with it but when I used about 5-10min my computer, I can't use FN any more.
I don't know why.

Anyone can helps me?

Answer:Satellite L505-13D - Can't use FN buttons after 5-10 minutes

Hi mauysz,

I also don?t know why this happens but you could try to reinstall Toshiba Value Added Package if you have Vista or Windows 7 installed. FN keys will be controlled by this tool and Flash Cards Support Utility. Everything you can download here: > Support & Downloads > Download Drivers

But remove the old tools firstly. Restart the notebook and then install VAP and then Flash Cards Support Utility.

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Hi! my toshiba satellite had started to shutting down since a month ago. I've bought it 5 months ago too. I'd want to know if I must take any little piece out of the notebook for a better movement of the air while i'm blowing the air inside of the computer! Thank you very much! (the model of my computer is a satellite l505 10k)

Message was edited by: rob-fleming

Answer:Satellite L505-10K shuts down without any reason


> I'd want to know if I must take any little piece out of the notebook for a better movement of the air while i'm blowing the air inside of the computer

Sorry, but I don't understand what you mean any little piece. Just blow out the dust from the cooling ventilators with compressed air :)

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i have lost mother board driver
now badly needed Satellite L505-13T webcam driver.


Answer:Satellite L505-13T web cam driver needed


If you are searching for the drivers for this notebook model, then I recommend checking the Toshiba European driver page.

The L505-13T belongs to PSLS9E series.
Choose this model number from the download page!


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I have a start up problem,
I got a SATELLITE L505-13T from about one year, it was working perfect. One day i opened the laptop i found the windows not activated and i don't know why. I tried to activate it but i failed. I shut it down for one week to solve the problem. when I tried to open it again it wont open and i don't know why. It give me the toshiba logo, and then the screen goes black and gives this message:

"Copyright (c) 2007 Phoenix Technologies Ltd.
This program contains proprietary and confidential information.
All rights reserved except as may be permitted by prior written


And freeze on this and wont start, when i press on the shut down button it closes.

Please help me in this problem,


Answer:Satellite L505 - Start up issue

Have you used original recovery image you got with your notebook or you have used own OS installation?
Do you have recovery DVD? if you install Windows using this disc you should have properly activated and valid licence and additional activation is not necessary.

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A month ago or so I had a problem when typing. Each time i pressed a letter it would, say K, it would come out K8, whenever i pressed back space it would present me with an =. Anyway I ended up updating the BIOS and this resolved the problem, until today. It was working fine then it started to mess about, it's not as bad as last time but it seems to be picking and choosing the keys to change at random. T

he back space did the = sign again and now thats stopped, i've managed to write this without there being a problem but i know the problem will be back. I have tried updating the BIOS but after unpacking the program I get the UEFI Winflash installer telling me that; The program will be closed, There is an error occured, please check the below items. BIOS version above 200. Battery capacity more than 10%. AC is attached.

Any help would be much appreciated!

Answer:Satellite L505 - Typing issue


Do you have this problem with preinstalled OS from Toshiba or did you make your own installation?

Regarding the BIOS:
Probably the newest version is already installed. Which one you have and what version you have found on Toshiba website?

Have you noticed the same behavior with an external keyboard?

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Has anyone ever come up with a (cheap or free) solution to this? It happened to my L505-13Z a few days ago.

Sent it for service, but I'm afraid it's gonna cost me :S

Answer:Re: Satellite L505-13Z - Nothing else happens after BIOS update

Hi Cvalda,

If something went wrong during BIOS update you can do nothing to reflash the ROM module because special tools are necessary. This can only be done from an authorized service provider.

So it was good to sent it for service but let?s wait what the guys say. ;)

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I have [ L505-144|] and I has updated the version of BIOS to [1.90-WIN | CE=TEMPRO&LNG=5&VERSION=V3.3]

The problem that I can not install Windows XP Professional 32

Please help and thank you

Answer:Can not install Windows XP on Satellite L505-144

I'm sorry, when try install Windows XP
Blue screen appears saying that there is problem Hardware

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Here's the deal:

* with the battery out and the power supply disconnected I discharged the MB by holding the power button down for 60 seconds (tried this at least 10 times)
* the plugged-in LED stays on consistently
* the power supply is the correct voltage and amperage; when connected to the laptop the plugged-in LED is green and it charged the battery (battery LED went from amber to green) but the power-on LED stays not lit
* tried with just the power supply, no battery; also just the battery, no power supply
* the fan doesn't run
* removed the RAM cards, HDD, optical drive, battery

Would a bad heat sink-to-CPU contact cause this symptom? Wouldn't I get a momentary power-on indication if that were the case? Or when the RAM cards are out?

This unit is VERY clean, has no loose parts or rattles. It's not had any trauma or shocks or stuff spilled into it. Based on its general condition it seems unlikely to me that the motherboard is shot. Am I forgetting something?



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On my Satellite L505-10M, the FN keys no longer work.
I downloaded and let it remove everything.
Restart. Reinstalled vap and fcsu-20091202161105.Zip again.
Restart. FN keys are still not working!!!!

Only a FN icon is added in the system area with no response on left or right clicks.
Something else must be wrong yet. But what????


Answer:Satellite L505-10M - FN keys are not working

When you open ?Settings for Flashcards? and activate option ?Allow the mouse to bring up the cards? can you see flash cards when you move mouse pointer to the top of the screen?

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I have a 3 year old L505-13E pc and i'm having some problems with the fan controller. When i was watching a movie my pc shut down and it was very hot. I thought it was dust inside so i opened and cleaned it. It was very clean.

My fan is not working very good. It looks like it works by impulses, always turning on and shutting down. I have installed windows 7 with the original DVD's and the fan worked fine but when i started to install the windows updates the fan stopped working again.

Do i need a new motherboard or is it only a software problem?

Kind regards

Answer:Satellite L505-13E - Fan controller issues

Hi Jung

As far as I know cooling fan is controlled automatically and there is no some special software that controls cooling fan activity. Sensors placed on the mainboard register the temperature level and control cooling fan activity.

In advanced power settings you can find cooling method option and change options for cooling fan activity but I don?t think it will help you.

Maybe you should contact nearest Toshiba service provider and ask for help. They can help you with this.

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Does anyone know if the Toshiba Satellite L505-144 can be upgraded with an SSD?



Answer:Can I upgrade the Satellite L505-144 with a SSD drive?

Yes of course you can replace the internal HDD with an 2.5? SATA SSD drive.

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I have bought a new laptop the L505-10M. I also bought a Windows 7 Ultimate 64-bit version.
I wanted to install it on this laptop but there are no drivers listed under the driver page for the L505-10M 64-bit.

What was even more surprising was that there arent even any drivers available for Vista 64-bit.
Yet the laptop is sold with a preinstalled version of Windows 7 Home Premium 64-bit.
So that means the drivers are there but havent been made available.

This bothers me alot. Can't get the Value Added Package and Flash Card support working.

Hope someone can clear this up for me.

Thank you.

Answer:Satellite L505-10M - Where to get Win 64bit drivers?


The 64bit drivers are not available at this time?. I think you will have to wait until you could get the all the Win 7 drivers fro this unit?

As you said the notebook has been preinstalled with Win 7 64bit?. so why you don?t make a upgrade from Win 7 home premium to Ultimate???

I think this should function and could be good solution until the Win 7 drivers would be available?.

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I just bought a Toshiba Satellite L505 and for some reason one key will not work it?s the last letter of the alphabet.
I can?t type it for obvious reasons. I am staying in Saudi Arabia and use a keyboard with English and Arabic letters. I am English though so don?t require the Arabic alphabet.

Any ideas or should I return the laptop?

Hoping for a response. Thanks Vic

Answer:Keyboard Issue on Satellite L505


I don?t think that you have to return the whole laptop. Maybe it?s just a wrong setting in Windows so what keyboard input language did you set in Windows?
Are you running factory settings or another OS?

If one key or more keys don?t work you have to exchange the keyboard. There are no single keys so you have to replace the whole keyboard but it shouldn?t be so expensive. Just ask an authorized service provider to get a new one and they can exchange it too. :)

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Hi all,

is there another battery pack available for the L505 with more power and a longer runtime?

Best regards,

Answer:Satellite L505 - New battery with more power


Have you already checked the Toshiba website for compatible batteries? You can check this on the Accessories Homepage: > Peripherals & Services > PC Options & Accessories

You can get a new battery from an authorized service provider. Just call them and ask for that. ;)

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A few weeks ago I bought a L505-S6946 and I would like to get it's drivers for backup. Where can I find them?
It's actual so is vista 32-bits.

I will be updating it to Windows 7 sometime soon. Can I use the very same drivers?


Answer:Satellite L505-S6946 - Where can I get the drivers?

Hey Diego,

If you are searching for drivers you should look on the Toshiba US page. There you can get all drivers for it:

The website shows already Windows 7 drivers and it seems that you can get all drivers from there. If not you can try the Vista drivers because the most of them are also work on Windows 7.

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I have Toshiba Satellite L505-13D
I want to upgrade my processor from i3 -330M to i5-540M (SLBPG)
I was upgrade BIOS version to 2.10

Replace procesor but system does not starting. Black screen and only fan starting for 10-25 seconds and thats it.

What can i do now? It is possible to upgrade with this processor?

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Hello all

I have the specified model

and I want to use the designing program rhino3d v5.

Program minimum specifications can be found here:

Minimum practical system requirements are as follows:

Intel Core i5 4400 Quad Core or AMD equivalent
500 GB HD
Open GL Graphics Card
Windows 7 64bit

Is there any chance I can upgrade my laptop to be able to use the program (ram, ssd, graphics' card)

or is another laptop needed?

Answer:Re: Satellite L505-13W - hardware upgrade

You can upgrade the RAM and HDD. The CPU upgrade is tricky and not supported by notebook manufacturers. Graphic card cannot be upgraded.

The Satellite L505-13W was equipped with Intel Core i5-430M 2.26 GHz (2 cores) CPU
You can also upgrade the RAM up to 8GB RAM and the HDD could be also upgraded to your favorite size.

The suggested minimum practical system requirements are very similar to the notebook hardware specifications and I think after the RAM upgrade you should be able to run the application.

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I have a Toshiba Satellite L505-138

Parts no :psls9e-00u00wg3
Serial: no:1a511094k

The processor i have now is the i3 330

I want to upgrade to i7
Is this possible and can you link me where to buy the right one that is fitting to my laptop

Answer:Satellite L505-138 - CPU upgrade question

> Is this possible?
Maybe, in case the new CPU would be supported by chipset and BIOS, you?ve got good chances to upgrade the CPU.
But Toshiba as well as other notebook manufacturers don?t support such upgrade and therefore everything you do is your own risk!

First of all I would recommend you to get details about your chipset. On Intel ARK page you could check what CPUs would be supported by this chipset.
Fact is that this notebook series were equipped with the Intel Dual Core CPUs belonging to the Intel Arrandale CPU family. In case you want really try an new CPU, I would suggest you to choose one from this family.

But note: even if chipset would support new CPU, the BIOS might be one of the parts causing troubles. Unfortunately I did not find any information what CPUs might be supported by BIOS

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Dear friends,Good Day.My Toshiba Satellite L505-10X laptops Cooling fan is not working.CPU Temperature is not displayed in PC health Monitor's application .Kindly Guide me to solve this problem,Regards,Siva

Answer:Satellite L505-10X cooling fan is not working

Just because the temperature isn’t mentioned in the Toshiba Health Monitor, it doesn’t mean, that the cooling fan doesn’t work properly.

Can you hear the cooling fan running?
Does the notebook shuts off unexpectedly?

In my opinion if the cooling fan would not work properly, the internal temperature should increase very fast to an critical level… in such case the notebook should shut down automatically…

But if the unit doesn’t shut off and if you are still able to use it properly, then I doubt that there is some problem with the cooling module.

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I've a Satellite L 505-13N and installed windows 8.1.
While a lot of shortcut keys (screen, lock, sound etc) work properly, I can't control the touch-pad.

Initially in Windows 8.1 where drivers for touch-pad (Synaptics PS/2) installed.
Device manager shows that the device is installed and works properly but it doesn't.

I've found and installed the driver package "Synaptics_v15_2_20_C_XP64_Vista64_Win7-64_Signed_Marketing_SGS94_UI-Scrybe" but I still cannot use the device..

I've seen already that my device is not supported for windows 8 (I wonder why??)
but I would be grateful if anybody could propose an idea for waking it up..


Answer:Satellite L505-13N - touchpad does not work in Win 8.1

The installed Synaptics driver package does not seem to be compatible with Win 8.1.
In the description it say clearly: Vista 64bit, Win7 64bit

Maybe you should simply try to install the Synaptics touchpad driver which was released for other, newer notebook models. Newer notebook series supports Win 8.1 and in my opinion there is a good chance to get the touchpad working using the Win 8.1 driver version.

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Hi, I bought a L505-S6946 laptop and it's been working fine until this morning. It died and after I charged it up, the sound was no longer working. There is no sound whatsoever, I downloaded a new driver and still not working. What can I do to get it working again?

Answer:Satellite L505-S6946, no sound.

Have you looked at the Sound Card in Device Manager?

Is it showing a yellow exclamation mark?

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I updated my bios to 2.10 few days ago everything was fine but now im getting video_tdr_failure crashes. It started with Win 10 64 bit only while playing games everything other was fine expect few pixel problems like broken colored pixels on videos, i thought the problem might be Win 10 64 bit. I changed OS to win 7 32 bit and it is worse now i can't even use firefox or chrome my video card stops right after i open them. I think it is a bios problem or my video card is dead. Changing bios back to 1.80 might help but i couldn't find it anywhere, please can you share Satellite L505 1.80 bios link?

Answer:Satellite L505-11E - need to download BIOS 1.80

I changed OS again now i use win 10 32bit and im getting tdr crash if i upgrade my gpu driver, i think it is because resolution after upgraded resolution changes to 1366x768 and i get tdr crash. While i was using win 7 i was able to set resolution 1366x768 but i wasnt even able to use firefox, watch videos insta tdr crash. Right now i didn't upgrade my gpu drivers it is still ''Microsoft basic gpu'' so resolution is 1024x768 and i can use every program or watch even full hd videos but there are a lot of artifacts. I have no clue my video card is dead or it is bios problem?

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I use new Windows 7 and do not have Toshiba programs and cant open FN+ F8,F9 keys.
Why they do not work?
What do I need to do? Pls help!
Answer clearly pls what I will understand!

Answer:FN keys are not working on my Satellite L505

You must install Toshiba Value added package.
I don?t know which notebook model do you have exactly and which Win7 version do you use but if you have European notebook model you can find all drivers, tools and utilities on Toshiba support and download page -

If you need more help you are welcome.

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I just bought the Toshiba L505-10J last week and I'm really satisfied with my choice, but when I start a game like Counter Strike Source or Risen I Have some strange Issues. The first 30-60 Minutes are Ok but then the Sound starts cracking and my Mouse (Razer Lachesis) stops moving when I'm holding a Key on the Keyboard (for example W for moving forward). When I switch to my desktop while playing this problem is gone (I opened Notepad pressed down W and moved the Mouse. No problems at all). When I Switch back it's there again. The only solution to this problem ist to reboot my Computer. Then I can play the next 30-60 min. before it starts all over.

I already reinstalled Windows 7 but the problem is still there.
When i use my Touchpad instead of my mouse it's the same. Can't play longer than 30-60 min...

This is not acceptable because I want to play games on my Notebook from time to time.

Hope someone can help me and sorry for my bad english, I'm from germany.

Answer:Satellite L505-10J - Can't play longer than 30-60 min


As I understood, this issue happens only playing games.
There is no problem using the notebook with other application.
Is it right?

hmm? how about graphic card driver update and BIOS update?
If newer versions are available then it would be advisable to update this!

Check it!

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My laptop won't start up after it received a bit of a blow to the keyboard. Given the nature of the cause, I assume it is a hardware issue... I opened it up and examined all of the components but was unable to find any obvious cracks or dents in anything.

Since the problem started, I am unable to get the laptop to come on. When I press the power button, the lights will come on like it is trying to boot up, but then it will die and restart. At this point the lights usually stay on for longer without it dying, but at no point during any of this does anything show up onscreen whatsoever. I have tried starting from the battery and with it plugged in to no avail.

Just wondering if anyone might have any insight as to a good starting point of what might be the culprit. The area that was struck was just about dead center, on the space bar, if that helps....

Thanks in advance for any suggestions you may have.

Answer:Satellite L505 Doesn't Start Up

Hi, sounds like the mainboard may be damaged. The soldering comes loose when the mainboard is impacted which causes all kinds of problems.

You could try re-seating the RAM or try a different Hard Disk, but failing that you may need to send the notebook to a Toshiba Service Center and get a quotation.

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I purchased a new Satellite L505-10K laptop around a week and a half ago, and for a week it worked just fine.
During the last few days, however, I've experienced sudden BSODs many times a day.

I've tried restoring the system but that didn't solve the problem at all. Since the latests crashes, I've done the memory tests of Toshiba and Windows 7, and also run memtest86 overnight. There seem to be no problems with RAM.
According to the event log, the BSODs have got something to do with kernel power.

Here's some info about the latest BSODs:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1035

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF80002E3D798
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

Files that help describe the problem:

Read our privacy statement online: Read more

Answer:Re: Constant BSOD on Satellite L505-10K


This is a Toshiba US notebook series. I searched a little bit on Toshiba US pages and I found some information that an preinstalled Win 7 on some small range of notebooks could cause a BSOD.
The solution is BIOS update.

So if you BIOS is not up to date, I would recommend updating it firstly!

Good luck

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I have Satellite L505 with windows 7 Home Premium.
My problem is there is no bootable device, but sometimes it works and boot normally.
What should I do?

Please help me.

Answer:No Bootable Device on Satellite L505

Set BIOS to default settings and check it again?

Try to start notebook several times using F12 at start up and let us know if all bootable devices are listed every time you do this.

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Firstly my laptop: Satellite L505-13D
..and the problem: after ..let?s say.. a year, my videos started lagging. I tried to reinstall graphic drivers, codecs, media players, the problem maintains on every video player.

The problem does not occur on clips watched in internet browsers. Following few advices about Intel rapid storage technology driver, I tried to reinstalled it as well.. nothing happened.

Today my last attempt to get rid of this problem failed as I reinstalled my windows and all movies and clips continue to lag. It?s looking like 3 seconds playing and one second not.

Does anyone have any idea what can cause this and what can i do to solve this please?
Thank you, heppi

Answer:Satellite L505-13D - video lagging

I only want to add that the same movie lags when play from HDD and does not when played from CD. That might look like there are problems with HDD but there are also movies on my HDD that are playing without problems. And also when playing one movie right after my system starts, it does not lag bud few minutes later it does ..

Any clue?

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Hello Guys ,

I need some help from you people .....

I have a bios crash problem in my Laptop .The blue screen message is quotted below,

Your BIOS is not fully ACPI Compliant,Please Update your BIOS.

STOP:0X000000A5(0X00001000,0X00000000,0XBE298C98,0 X00000303)

My system configuration
Intel Core i5,4GB RAM,ATI Radeon 1GB Premium Graphics

My current bios vertion :: BIOS 2.10

I searched Toshiba website for an updated bios verson ,But could find only my present version ,
Somebody please help me find a new vertion for the BIOS ,

OR if there is any methord to rectify this problem

Please Help me ..

Answer:Satellite L505-13W and BIOS error

have you changed anything on your machine or in the Bios? Before the error message is come did you have problems?

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Hello Guys ,

Thank you all for helping me on the last thread.

I have intalled a new copy of Win7 ultimate to my PC now .

But now it shows BSOD ..on the following issues ...
i cant understant what is the problem with my lap.The issuues are noted below.


Please help me if anybody have solution....


Answer:Satellite L505-13W BSOD error

Didn?t you solve the BSOD issue here in this thread?

Did you get the BSOD using the Toshiba preinstalled system?

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Almost a year after buying a Toshiba Satellite L505-13E, I started noticing temperature problems (it starts going at 70?, sometimes more, hitting 89?), even had the computer just power off (not the correct way through windows, instead, in a moment it's on, the other it's off when it hits 90?). I bought a cooling stand to maintain the computer at low temperatures, but the stand is not that good and the temperatures get levelled at 60? at best, but does solve the problem temporarily.

I usually have Skype (normally i'm not on a call so the cpu doesn't spike, but I do have the ocasional call), msn, irc, have a program to check mails regularly (thunderbird) and have firefox opened. At maximum the cpu spikes at 32% or similar with all of these opened (normally it's at 9-14% or so), so I don't think it's any problem related to massive processing of applications (but like anything else, sometimes it spikes to bigger percentages, but not that much or for so much time). I do use all of these at the same time. Because of the temperature problem, I installed an app to check regularly the state of the system.

As the problem is internally in the computer, I suppose it may be because the fan is stuck or something. I do clean the dust when it's time, but it also solves the problem temporarily (I don't open the computer case however, as it is under warranty and I don't want to void the warranty or break the computer). I'd like to find a more permanent solution without buying anyt... Read more

Answer:Satellite L505-13E - Overheat problem?

> As the problem is internally in the computer, I suppose it may be because the fan is stuck or something. I do clean the dust when it's time, but it also solves the problem temporarily (I don't open the computer case however, as it is under warranty and I don't want to void the warranty or break the computer). I'd like to find a more permanent solution without buying anything else as I don't think this is the correct solution for the problem.

The dust and debris are the main reasons why the notebook overheats. The dust inside the cooling modules prevents the fans from rotating faster which affects the cooling and leads to higher temperature.
So as you said; removing dust help you? and this should be done from time to time.

You say this is temporal solution for you? Hmm? I have no idea how you want to use the notebook is a dust free room? Only this would keep prevent dust from cooling modules.

I clean my notebook using compressed air spray. This helps and does not affect my warranty.


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Hi guys,

recently purchased a Toshiba L505-10P and had to reinstall the OS to be able to use it in my language.
So far so good, I downloaded all the drivers and everything is working normally.

However, a question came to run the software and PC Diagnostic Tools Service Station have identified the notebook as follows:

Model: Satellite L500.

My question is: Is it right or something is wrong?
I updated the BIOS to the latest version v1.80 and it works perfectly except for doubt is.

I notice also that the Serial Number and Part confer with the label affixed to the product, only the model no.

Answer:Satellite L505-10P is identified as L500 - Why


The Satellite L505-10P belongs to the PSL3E series.
The Satellite L500 contains 6 different notebook sub models.

I have no idea why the L505 has been recognized as L500 but I would recommend downloading the drivers manually from the Toshiba European driver page and to choose the PSL3E series.

Then you would be on the safe side?

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Sound does not work. Operating system windows vista. Reinstalled audio drivers from toshiba support page but still no sound

Answer:Sound problem on Satellite L505-s6946

Have you checked if sound isn't muted? Today was the user who couldn't solve sound problem for 2 days as the sound was muted. Have you tried to plug headphones?

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Hello all,

I have a L505-13N and I've recently changed the HDD. Even if I had made a copy of installation disc fro win7 64bit, it gave a message in the beginning of "setting services" that the installation could not proceed in that hardware..
Anyway I installed the 32bit version which came with the laptot.

After the installation I have tried to install updates but it is impossible. At first it gave a message that the service may didn't start. I restarted the services for updates and the laptop itself but nothing different happened. The same message.

I tried two "fix it" packages available from windows but nothing changed.
I tried to install an inspection tool for installing sp1 (Windows6.1-KB947821-v33-x86) and it gives me the error message 0xc8000247 and no installation.

I tried to install directly the sp1 (from downloaded file - windows6.1-KB976932-X86) and it gives me a catastrophic failure with error E_UNEXPECTED(0x8000ffff).

All these with the antivirus-firewall program deactivated.

Could anybody propose a solution, as I'd like to install at least sp1 (if not being able to receive updates!).

Expecting your answers - proposals,

Answer:Cannot install Windows updates on Satellite L505-13N

> Anyway I installed the 32bit version which came with the laptop.
I guess you used the Toshiba Recovery Disk which contains the Toshiba image including the Windows 32bit system, Toshiba software, tools and drivers.

The windows update problem 0xc8000247 seems to happen to other Windows system owners as this issue was already discussed in Microsoft forums.

*The 1st possible solution:*
Please start the console (cmd.exe) with admin rights and run the command
sfc.exe /scannow

*2nd proposal:*
Try automatically reset Windows Update components

*3rd proposal:*
Updated the Intel driver "Intel Rapid Storage Technology"
Restart the computer
Check the updates

Good luck mate. Hope one of these solutions would help you

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I have a Toshiba Satellite that has a broken screen and uses HDMI external monitor.
But now it starts but does not fall in the second rotor and not showing at all.

What can it be?

Answer:Satellite L505-10V - Using HDMI there is no pic on external monitor

It is not easy to say why this happen. Start notebook again and try to use FN key combination to switch to external monitor.

How it has worked in the past? Have you switched it manually or desktop was shown on external monitor automatically?

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