Computer Support Forum

Satellite L500-1UR - Problem with the graphic

Question: Satellite L500-1UR - Problem with the graphic

Hello,

I have a Satellite L500-1UR, with 64-Bit.

After a Windows Update my grapic board is down. I only have a standard monitor.
I can only switch between two different resoultions (1024x768 or 800x600).
Previous i have something with 1300x768.
I cannote use the previos driver anymore.

My Graphic board is Mobile Intel(R) 4 Series Express Chipset Family.
When I actualize the driver nothing happen.

Under the properties stand, that the digital signature can?t be prooved.
Code 52. I make a system recovery.
The first days it was like before but after another windows update the same failure happen again.

And now i can?t make another system recovery anymore.

Please help me somebody, I am desperate.

Regards

Relevance 100%
Preferred Solution: Satellite L500-1UR - Problem with the graphic

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L500-1UR - Problem with the graphic

Hi

Unfortunately I cannot explain what happened exactly with your machine. Maybe you have installed all available updates (important and optional). Maybe the display driver was offered as optional driver.

Anyway, what you can do now is follow:
-try to roll back OS to earlier time using system restore option
-reinstall display driver - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
-in worst case you can reinstall OS using HDD recovery option (I hope it works)

If you have more questions you are welcome.

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I bought my notebook last year from Turkey ;

First I have very important Keyboard ( delay issue ) abd Graphic card issue.

My graphic card supposed to be an ATI RADEON HD 5145.
I try to download drom toshiba web site, it has also no suitable driver for my notebook .

Then i tried to recognize my notebook with downloading pc-recognize program so maybe i just picked wrong model of notebook . The PROGRAM that i installed did not RECOGNIZE my notebook !!!!!!

*It means , Toshiba didn't recognize it's own notebook model !*

I updated my driver from Windows Update , but windows update just recognized my graphic card as HD 4500 ?? and always it gives me blue screen now. !

If Toshiba does not want to support my notebook why they not making announcement for that issue ?

Answer:Satellite L500-1UU: What graphic card driver can I use?

Hi

As far as I know this notebook is equipped with the ATI Mobility Radeon? HD 5145.

Here are the details:
[Satellite L500-1UU Part Number: PSLS9E-01N00DG3|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1081162]


Not sure why your Win 7 recognize the card as HD 4500 but I recommend checking this in DirectX
In RUN (or search) type DXDIAG and check what info would be available for this GPU.

The graphic card driver?s ini file contains more graphic card chip model numbers so the same driver is compatible with different graphic chips!

Be sure that you have downloaded the right version Display Driver v 8.653 (32bit or 64bit)

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I have a Satellite Pro L500-1DO and would like to know if I can upgrade the Graphic Board (now an ATI Mobility Radeon HD 4600 1024 MB) to at least a 2 GB one.

Is it possibile and which model is suggested?
Thanks a lot

Alex

Answer:Satellite Pro L500-1DO - Can I upgrade graphic card?

This was discussed many times here in the forum and no, the GPU replacement / upgrade isn?t possible.

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Hello,

I'm new here. Today I found the Satellite L500-164. I think its a very good notebook. Especially the price is good.
In the L500-164 there is a Ati Radeon Mobility 4650 with 1GB memory. But my problem is, on every website there is another description for the kind of the memory, sometimes its DDR3, sometimes is GDDR3 (which is of course better). Can you help me with this question? Do you know which kind of graphic memory is in the L500-164?

It would be nice if you can help me. (and sorry for my bad english ^^)

Answer:Satellite L500-164 - which kind of graphic memory?

Some System Information utilities can tell you the type of VRAM.

Try GPU-Z, here's the link: www.techpowerup.com/gpuz/

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HEY! I need some help

I am a graphic designer and am using Satellite L500-1GK. I found that VGA isn't good enough. The resolution isn't really well enough for a designer

Graphics adapter manufacturer : Intel?
type : Mobile Intel? GMA 4500M
memory amount : total available graphics memory can be up to 1,340 MB with a 32-bit operating system and 3 GB system memory or 1,759 MB with a 64-bit operating system and 4 GB system memory
memory type : shared

Is there anything I can do, to get better resolution? Whatever it coasts am I capable of changing VGA? is there any solution you can help me with?

Answer:Satellite L500-1GK - Can I change the graphic card?

Hi

Unfortunately it?s not possible to exchange the graphic card. It?s fixed/soldered on the mainboard and can?t be exchanged. Sorry but that?s not possible.

But if you only need a higher screen resolution you could connect an external monitor. There you can work with an higher resolution if your monitor supports this.

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I can't install the drivers for my graphic card on my computer. It's a satellite L500-1C7.
You can see her configuration here :
fabricant : Intel
model: Mobile Intel GMA 4500M

On the intel's website, they said to download the drivers on toshiba's website but here the drivers doesn't install.
During installation a message saying:

"Ce syst?me ne poss?de pas la configuration minimale requise pour l?installation du logiciel. Le programme d?installation va s?arr?ter."

I could traduct it by "the system doesn't have the minimal configuration requiered for the program's installation. The installaion program is going to stop.
I've download this drivers :
02/12/09
Chip Set Utility
Intel Windows 7 - 64 Bit 9.1.1.1019 World Wide

I'm sure this is the good drivers, so what could i do in order to install this drivers what i need?

Sorry for my bad english !

Answer:Satellite L500-1C7 Cannot install Intel graphic driver

Generally speaking it is always recommended to use Toshiba drivers only. Toshiba drivers are tested and adapted to work with graphic card placed in notebook. There is also ?mechanism? to protect graphic card from overheating and damaging.

If you check this forum you will find many users with same problem. graphic card manufacturers write on own download pages that for mobile PCs it is strictly recommended to use drivers from notebook manufacturer.

I believe you think it is good driver but do you also think that Toshiba?s driver is not good or not good enough?

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hey guys I'm new in this place
Could anybody change or replace the graphics card on Satellite L500-12Q with a better gaming card?

I have searched web for a better card but couldnt find any info on my laptop except increasing performance by some software as mentioned in a youtube video

please anybody heeelp

Answer:Satellite L500-12Q - Change or replace the graphic card

Hi samuniv,

As you can read in 100 other threads, it?s not possible to replace the graphic card because it?s fixed/soldered on mainboard. So an exchange is not possible.
You should also check this interesting article:

According the specifications your notebook is equipped with Intel GMA 4500 graphic card. The card is good for office and Windows but it?s not a graphic card for new 3D games. You can play older games on lower screen resolution but newer games will not run.

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I tried to upgrade my Toshiba L500-22R Memory to 8GB. I bought 2x4GB Kingston PC3L 12800 SODIMM and the OS doesn't start, I did a memory check and it fails too. I tried with a Samsung 4GB 12800 and it fails too.

The original memory works good.

Any ideas?

CPU-Z TXT Report:
CPU-Z version 1.72.0.x64

Processors Information
-
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 430M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
TDP Limit 25.0 Watts
Core Speed 1187.2 MHz
Multiplier x Bus Speed 9.0 x 131.9 MHz
Rated Bus speed 2374.3 MHz
Stock frequency 2266 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes



Chipset
-
Northbridge Intel Havendale/Clarkdale Host Bridge rev. 02
Southbridge Intel HM55 rev. 05
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 4 GBytes
Channels Dual, (Symmetric)
Memory Frequency 527.6 MHz (4:16)
CAS# l... Read more

Answer:Satellite L500-22R - memory problem

Obviously you bought not compatible modules.
The PC3 12800 1600Mhz isn?t listed as an supported module.

The Satellite L500 can be upgraded up to 8GB RAM and you can use two 4GB DDR3 1066MHz (PC3-8500) SO-DIMM modules.

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I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

Answer:Toshiba Satellite L500 PROBLEM!

  
Quote: Originally Posted by destiny24


I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?



This "Service Center" is called sevenforums.com
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

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Hello.



For the past few months my Toshiba Satellite L500-1 is shutting down frequently due overheating, which occurs during intensive use of the laptop (during gaming, photomanipulation etc.). However, I do not know what I can do about this. I will not open my laptop, unless I am told to open my laptop to do a specific task.


Today my laptop shut off again. However, when I turn it back on I noticed something happened with my fan. At this point, my laptop will not overheat fast as usually. Instead of fanspeed of 90+% it stays around the 58 to 60% (according to the Toshiba PC Health Monitor). Nevertheless, I noticed something happened with my fan. After shutdown I noticed that the fan will occasionally make a ticking noise, which is heard once every 10 minutes when the laptop is under intensive use.

What should I do now? This does worry me, should I be worried about this? Maybe another Toshiba user with a similar problem can provide me support. I would appreciate it.



Thank you.



- DR

Answer:Satellite L500 - Shutdown and a fan problem

Hi

On this virtual way it is not easy to say what the problem can be.
When you use your notebook do you use it placed on the desk?
Do you use it with AC power supply?

Which power profile do you use when notebook shuts down?
Have you tried to change power settings or anything else?

Before you start to use it intensively have you tried to end some background processes, disconnect external devices, just to see if this will help?

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I have a friends TOSHIBA Satellite Pro L500 running win7 32bit. It has this boot up problem I have not come across before. When it boots it stops at the screen with F2 for setup and F12 for boot devices and goes no further. F12 brings up the boot device menu and when the HDD is selected the windows boot menu appears safe mode etc, I need to select 'start windows normally' which it then does.

I have tried 'startup repair', updated bios, deleted partitions and did clean install of the OS and also tried a different HDD. Nothing works.

I don't think it is a BIOS virus because no messages appear. is the ROM damaged?

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Moving the lcd screen-cover (more opening or closing) causes black out the screenpicture. The problem becomes worse. an extra LCD screen gives a normal and good picture. I'm afraid there is anything wrong with de videodataconnection somewher around the movingparts of the screencover?
Anybody any idea? Thank you.
Houtlam.

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Hello everyone,

I recently bought myself a new notebook, the Satellite L500-1C7. It's running fine except for one question that I have: I am aware of the fact, that the battery lasts for only about 2-2,5 hours. But is it normal for the computer to shut down when the battery sign is showing 22% (happens after about 2,25 hours)? Then, after I put the power cable in, the battery sign suddenly shows 5%.
Is this usual or is something wrong?


Thanks in advance.

Answer:Satellite L500-1C7 battery problem

At first I must say that 2,5 hours working time on battery power supply is really great and the same is with my Satellite A300.

To be honest the whole story is a little bit strange for me. Usually before notebook switches off you should hear and see battery alarm when the critical power level is reached.
Please try to change these settings in advanced power settings and watch what happen exactly. set it to 10 or 15% and change also settings what should happen when critical level is reached (standby/hibernation/switching OFF).

If the critical level is 5% I cannot imagine notebook switches off at 22% without this battery alarm message.
How do you know it happens on 22% when notebook suddenly switches off?

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Hello every one Two days ago my laptop suddenly freeze with strange sound and screen off, after i restart it it's doesn't work and screen is black, i connected laptop to PC screen, sometimes PC screen start and down and some times get strange line " in attach", and other it work fine and laptop screen on , when i restart i face the same problem.When i start the laptop the fan work with high speed and hot air get out from it.

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Hi,

Yesterday is installed the bios update, and everything went ok. The only problem is when I now plug in my headphones, the sound also comes out from the laptop speakers. Before the bios update only the headphones made sound when I had them plugged in.

What can i do about this?

I have Windows 7 x64

Thanks in advance.

Answer:Satellite L500-1ZP - Sound problem after bios update

Problem fixed. I reinstalled the drivers.

Sorry for not trying this at first.

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Hi,

I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126

Hi

You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

2 more replies
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Hello!

I recently received an Satellite L500-1XL, working just fine until i gave it to a friend...
The problem is that he updated the bios to V 2.10 (don't know why) and since then the image on the display appears like 15.4" even in bios.

Any ideas what could cause the problem?


Thanks

Answer:Re: Satellite L500-1XL - display problem after BIOS update

Can you please make a pic how it looks like and post is here?
2.10 is right version and I really don?t understand what the problem is.

Is Toshiba welcome screen shown as usual?

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Hi

My DVD player is not working.

There is power to it. The motor fires up when I eject and reinsert it. The Control Panel Troubleshooting for Hardware and Devices says it is a driver problem but cannot fix it. Problem with driver.

I have reinstalled it from Toshiba site.
Is it saving to the correct place?
I'm running Windows 7 64 Bit and chose the correct driver for this.

Should I be using the 64bit?
I only have 3MB RAM which was the spec when bought.

If I wanted to change to the 32bit how do you do it without the CD/DVD player?
Is there any point in doing this?

Thanks

Richard

Answer:Satellite L500-1CQ PSLS0E - CD/DVD drive does not work - Driver problem?

Hi

To be honest I?m a little bit confused.
Are you not able to boot from ANY disks; Windows disk, recover disk, Linux disk???

If it?s the case, then this means that you CD/DVD drive is faulty.
Why? Because CD/DVD drive is recognized and controlled by BIOS while booting from CD or DVD.

When Windows operating system has booted up, then the CD/DVD drive should use the common Microsoft driver which is a part of the Windows OS.
This means that you don?t need to install ANY drivers in order to get the CD/DVD working.

If you can boot from any disk but if the CD/DVD drive is not recognized in MY Computer, then I recommend checking this:
http://support.microsoft.com/kb/270008/en-us

Before you would delete the upper and lower filters from the registry, delete the CD/DVD drive from device manager and then go to registry and remove filters. Then reboot the unit.

Good luck

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Dear Toshiba,

Perhaps some can explain for me how this happens.

We have 2 x L500 laptops, One was purchased and activated on a day July 2010 ( Machine1 )
The other was purchased 1 day later from the same store and activated on the same day - 1 day later ( machine 2)

Yesterday, machine 1 responded with the Warning message, there is a problem with the cooling system - please shut down the machine and return it for service.

Today machine 2 responded with the exact same message, just after being switched on after 4 hours off....an unusual situation you say or is it some sort of built in : service generating feature ???
I am not convinced it's a fluke and there was nothing wrong with either machine that I could see.

Anyway a reboot of each machine fixed the problem, see how long it takes to return.
As you guessed it , both machines are out of warranty by a few months now.

If any of you have a similar problem, would be glad to hear from you.

regards,

Ernie

Answer:Satellite L500: Warning : Problem with Cooling system message

Hi

A friend of mine has got the Satellite L500. As far as I know the notebook runs pretty well.

I?m not sure if this message has been created due to a software issue but the notebook should shuts down automatically if the cooling modules would not work properly and if the temperature would goes up to a higher level?

So I recommend watching the temp level for the next time and of course you could get in contact with an Toshiba ASP in your country if would notice higher temp or some hardware issue with the cooling module?

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Hi,

I'm having some issues that i will show you through some images.

https://ibb.co/fi7FGR
https://ibb.co/fhafi6
https://ibb.co/fNY0i6
https://ibb.co/iMnRO6

What i have done so far:

- Windows update;
- Uninstalled the intel drivers and installed a older version;
- I will try to update the chipset drivers;
- Now is running a full system scan with malwarebytes and Symantec AV;

Is that a known issue?
HW is failling?

Thank you!

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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Hello everyone

I have a Toshiba Satellite Pro M30 with a Nvidia GeForce FX graphic controller. ([Image of the mother board|http://i258.photobucket.com/albums/hh242/hardousss/PC3.jpg] )

My problem is when I turn the PC on and wait for few seconds red and white vertical strips starts to appear on the LCD monitor and it can't go after the BIOS Password screen. I can type the BIOS password but when I hit OK or ENTER key the laptop freezes. ([See image 2|http://i258.photobucket.com/albums/hh242/hardousss/PC2.jpg])

In very few times where the laptop was turned off for a long period, I tuned it on and it could overcome the BIOS password screen but freezes after a while : ([See Image 3|http://i258.photobucket.com/albums/hh242/hardousss/PC1.jpg] )

I hooked it up to an external monitor and nothing changed.
I removed the inverter (responsible for the LCD screen lightning) and the problem is still there.

Still to blame the NVIDIA graphic chip.
I've read here that it is not possible to replace them because they're soldered on the mother board. But I want where can I get a NVIDIA laptop graphic chip. Are they sold somewhere ?
I have a friend who works in an electronic manufacturing company (SAGEM) and told me that they have the necessary tools to replace any chip on any board.

Thanks in advance for any help.

Answer:Satellite Pro M30 - NVIDIA Graphic Controller problem

Hello my friend

I agree with you. It must be defective graphic card. I don?t believe you can buy graphic chip separately but you can buy used mainboard for your notebook on eBay. I believe board exchange is no problem for you.

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Have a Toshiba Satellite 5200-903. Some days ago i have a problem with the display. Everywhere scratches and other
unknown elements on the display. Think that it is the Graphic Card (FX GO5600). Read about it in other Forums.

My Question: Is it an on-board graphic? And what do you think, is it profitable to change the broken component?
I mean if the graphic is on board, i would have to change the whole mainboard.

Thank you for your answers!

Answer:Graphic Card Problem on Satellite 5200-903

Hi,

It's look like that there is a problem with a graphic card. Can you check connecting the external monitor to the laptop?
The graphic card is integrated to the motherboard, therefore, you have to replace the whole motherboard.

It's pretty expensive, and sometimes it's better to buy new computer

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Often the case that the normal color change to other colors. What's this? Inversion? And what is the reason?

http://pixs.ru/showimage/IMG0181Ajp_5896229_13869566.jpg

Answer:Graphic problem on Satellite 1115-S103

Have you noticed the same problem when you use external display?

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...



thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

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I want to have new Catalyst (7.11) installed on my notebook, but it seems like Vista doesn't recognize it as a new driver, but says that present one (probably 7.09) is up-to-date.

What should I do in this situation? I've heard that's a common problem when Vista doesn't accept new drivers for graphic card on notebook - is that so?

Answer:Problem with updating graphic drivers on Satellite A200 - 1M8

Hello

Notebook manufacturers used different display drivers and all of them are adapted for mobile computing. Notebook design is pretty different and all hardware components are placed on small place. Notebook manufacturer must take care about overheating and hardware protecting.

Usage of some other drivers can result with hardware overheating, suddenly shutdowns or even with hardware damage. Because of that there is a mechanism to avoid non-Toshiba display driver installation.

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Hi There,
I have a satellite pro 6000 model no. PS600E-01NYE-EN
1ghz P3, 20Gb HDD with no wireless bluetooth, running XP

I understand it is an old laptop but had been treated with great care since i have had it,
my problem is this;

The laptop boot's an runs fine, but for no set reason, and after no set amount of time the display fails
an wot is seen on screen is hundreds of very small colours blocks, sometime random horizontal lines
but nothin that is legible, at all.

I have tried running through external monitor an also using the Yellow video output, all display the same.
an the computer appears (although i cannot verify this) to freeze.

I replaced heat sink an fan as a precaution (using new paste)
the only solution i can come up with is a replaced the ram with
2x 256mb Sync 133mHz Samsung module. could this be the problem or can anyone shed some light on this for me.

Thanks in advance
Toshiba SP6000 Display (?) Problem

Answer:Satellite Pro 6000: display or graphic card problem

I am not a technician but I presume there is probably problem with video card. I am afraid there is no much to do. You should contact service and let them run tests to check video card functionality. If the card is defective just replacement will help.

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Dear users,

Two days ago, I bought a Toshiba 15.6 Satellite L50-A-1EH model n:PSKK6E-07Q05CDU

By far I'm loving the device, but I keep getting BSOD notices whenever I start a game (probably because Intel switches to Nvidia?). I have a NVIDIA GeForce GT 740M and am running Windows 8.1 64-bit.

The problem may be caused by the fact that I updated the driver of Nvidia at the first time of using my laptop. I have uninstalled the driver by Device Manager and reinstalled the driver of Nvidia from [here|http://www.toshiba.nl/innovation/download_driver_details.jsp?service=NL&selCategory =2&selFamily=2&selSeries=178&selProduct=7948&selSh ortMod=3983&language=12&selOS=47&selType=all&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=24 &selectedLanguage=12&type=all&page=1&ID=88288&OSID =47&driverLanguage=42 ]



But the BSOD kept coming. I again deleted the current installed driver and tried to install a new one from the nVidia site itself. Yet, again my game freezes and I get an error.

The error I get is:
System Thread Exception Not Handled

Any help would be greatly appreciated. I'm not that good at computers so please keep that in mind.

Thanks a lot!

Answer:Satellite L50-A-1EH NVIDIA Graphic card driver problem?

Update: restored my laptop back to 22nd of July. Didn't update any drivers and the nvidia driver version is now the same as the Toshiba site suggested.

Yet, again when I try to launch a game I get the same error.

Should a clean install do the trick?

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Hi guys I hope u can help.

I have a Satellite Pro M35E PSM35E-002EE-AR.
My video card is playing up it has error 10 saying that device cannot start my screen. It has lines coming on the screen.
Firstly i can?t find drivers for my video card so that I can install them again.
So where can i find them ??
NVIDIA refers me to Toshiba and Toshiba doesn?t seem to have them on there websites.

My second question is; would installing the drivers again gonna fix error 10?

Any answers welcomed
Thanks in advance

Answer:Satellite Pro M35E - graphic card error 10 - Where to find graphic driver?

mhh strange behavior

anyway

here the driver
http://support1.toshiba-tro.de/tedd-files2/0/display-20080421144816.zip

I don't know if the driver will fix this issue..but test it and you will see it.

cu

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Does anyone know if it is possible to expand the video memory on the satellite p10-504, or replace the video card. Because the memory is too small to play most good games.

Answer:Is possible to expand graphic memory or replace graphic card on the Satellite P10-504

Hi

Unfortunately, it?s not possible to increase the graphic memory or to replace the graphic card on the notebooks.
Please don?t compare notebook technology with the simply desktop PC.
Notebooks use other motherboards and the graphic cards are mostly soldered on the boards!!!

Nothing to do, buddy?

I would not buy a notebook if you want to play the newest games!!!! Why??? Because of the hardware upgrade possibilities?.
The desktop PC can be upgraded very easily but not the notebook?

4 more replies
Relevance 52.89%

Hi forum,

I upgrade my Toshiba (u400-157 Model: psu44e) from vista to win7 the problem is occurred when I tried to update my display graphic driver because it has been deleted when I did the upgrade.

So when I entered to toshiba's support website I downloaded many drivers and it works fine but when I tried to download display graphic driver message error coming after extracting the files and said (Cant find script engine "VBScript" for script "C:\Users\ ....etc".

Please help me to fix this issue.
I tried to update the driver through win7 device manager and it works fine but when I used hdmi cable to TV the sound was not working so I been forced to uninstall the new version and the system reinstall the old one and works perfectly.

regards

Answer:Satellite U400-157 - Problem updating display graphic card

Hi

I have the same notebook model and to be honest i didn't install the display driver because Win 7 installed automatically the display driver and was able to get the latest update.
So in my case the new driver installation was not needed.

But did you try the latest driver from Intel page?
Try this!

1 more replies
Relevance 52.89%

Hi guys I have a problem with my Satellite A200 (PSAF6A).
I installed windows 7 a little while ago, now half the time when i boot the computer it pops up a message about windows having a problem loading the graphics drivers, and the resolution is terrible. When i reboot straight away, most of the time it loads fine - no message and good resolution. I've tried many driver reinstalls but it's still happening.
Does anybody know what the problem is? Is it with windows 7, or do you think the graphics card might be on its way out??

Thanks heaps for your help.
-Chris

Answer:Satellite A200 and Win7 - problem loading the graphic driver

Hi,

Was it ok before installing windows 7? I don't think, that is a hardware-related problem. Did you install the driver from Toshiba driver page?

6 more replies
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Hello

I have a problem with de DPC latency cause by the nvdia card driver.
I use my computer for audio and it's really not possible to work.
graph with geforce abled :
http://nsm04.casimages.com/img/2010/09/22/100922123519210586795529.png

when i disable the graphic card :
http://nsm04.casimages.com/img/2010/09/22/100922123519210586795528.png

Please give me an answer.

My computer is a Toshiba satellite U500-1DZ, intel i5
Thank you

Answer:Satellite U500-1DZ DPC latency problem with the graphic card geforce 310M

Hi

How about sound driver, display driver and BIOS update.
Did you try this?

To be honest I have no idea if this would help you or not but if an update is available, then you should do this?

You said, the audio performance is better when the GPU is disabled?
It?s NVidia chip so maybe you should take a look into nVida forum in order to get more details?

6 more replies
Relevance 51.66%

I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.

IS MY LAPTOP SATA III?

Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Which one you want to use is your decision.

5 more replies
Relevance 51.66%

I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

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When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

So buy second 2 GB RAM and upgrade your notebook.

3 more replies
Relevance 51.66%

Satellite L500/049
Part Number - PSLS3A-049002

my note book model is this one. When i buy this computer on last December. I install 32bit Window 7 . Then i found out the ram only used 2.84GB.

So i follow the toshiba webpage to recover my computer and upgrate to 64bit Window7. But final i found out the ram still 4GB (2.84GB used)

so how can i make the ram from 2.84 to 4.00 GB ?????? = ''4.00GB (4.00GB used)

Thanks

Answer:4GB ram use on Satellite L500/049

Hi,

Not sure if it solves your problem but try:

Go Start-Control Panel-System security -Administrative tools- System configuration-Boot - advanced options
make sure that maximum Memory option is not checked. If it's checked, uncheck, press Apply, Ok and restart.

Message was edited by: Jeka-IL

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On the spesifications of the Satelite L500-1V1 it says that there is 4096MB DDR3 RAM with 1066MHz, but why is there only 533MHz in each card?

I don't suppose you have to multiply it with 2?

Answer:RAM MHZ on Satellite L500-1V1

Hi

As far as I know the notebook has been equipped with the DDR3 1066MHz (PC3-8500) 2GB modules?
There are two modules means notebook uses 4GB RAM.

But the 1066MHz can be reached only if the FSB (front side bus) would support 1066MHz too?

Greets

4 more replies
Relevance 51.25%

Hi, My Satellite L500 won't boot. It will respond to F2 or F12 but just returns to a blank black screen with a flashing cursor as soon as setup is exited. I've removed/replaced battery and memory cards and also hdd but it has made no difference. I've tried F6 but this doesn't ssem to work. Anyone got any ideas please? Thanks

Answer:Satellite L500 Won't boot up

Hi,

What is the model number of your L500?

Have you tried running Recovery (by holding down the Zero key during Power On, or using the Recovery options in the Windows F8 Menu)?

2 more replies
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Hi, I have recently bought a brand new toshiba laptop but I am already concerned that the fan automatically turns itself on and off every 30 seconds. It gets really annoying and I haven't known any other laptop to do it. is there something wrong with the laptop already or is it normal?

Thanks in advance.

Answer:Satellite L500 1XC Fan query

Try please to set ?cooling method? to minimum level. Notebook should run much quieter than before and without permanent on/off switching for cooling vent.

Power settings > for used power plan go to change power plan settings > change advanced power settings > Toshiba power saver settings > cooling method.

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Can anyone tell me if there is any drivers for a satellite laptop L500-1EK for windows 10 x64 cuz I looked everywhere and I didn't find any.
Thanks, George

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HI

I HAVE A SATELLITE L500 AND IT CANT FIND THE SYSTEM HARD DRIVE

PLEASE HELP

Answer:I can find HDD for Satellite L500

Hi

I don?t understand what you mean exactly;
You cannot find HDD for this notebook or cannot find Windows installed on HDD?
Can you boot Windows; yes or no?

PS: it would be really, really useful for all other users here in the forum, if you could spend a little bit more effort writing an posting here; means more info and more user-friendly text.

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Hi all,

The DVD is not recognized when a dvd is popped into the laptop.
I have tried to reinstall the driver but no luck.
Does anyone have an idea?

thanks

Gunter

Answer:DVD is not recognized on Satellite L500-1XJ

It is not easy to say what is wrong there.
We don?t even know which DVDs do you use.

Maybe you should write little bit more about all this and offer some fact and relevant info. You know, for better understanding.

By the way, which driver you have installed again?

3 more replies
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Hello,
i can't install Windows 8.1 (Windows 8 is running successfull). Is this "by design" (maybe missing support for things like PAE, NX or SSE2. see http://windows.microsoft.com/en-US/w...is-pae-nx-sse2).

Thanks for help

Frank

Answer:Satellite L500-1C7 and Windows 8.1

If Win 8 runs on your notebook properly, then it should be possible to upgrade the Win 8 to Windows 8.1 too…

In order to get Win 8.1, install all Win 8 updates and then access the Windows Store to get the Win 8.1 update.

It should be possible to install the Win 8.1 update in case Win 8 is already up to date.

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Help!

Just got the laptop out of the box (new) - turned it on.
Windows 7 Administrtaor account is locked and Other User won't recognise password / name.

Help!

Answer:Cannot boot Satellite L500 - new out of the box

Hi

Try this:
Power up the unit and press F8.
Choose Repair My Computer and then choose HDD Recovery.
The HDD recovery should start again and you should be able to reinstall the OS.

Good luck

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I changed my operating system to windows 8 64bit , all hardware defined by windows except chipset & blutooth (I defined them once from Windows 7 another time from latest model like L830). but the function key not working (for wirekess/blutooth on/off ).

Is there any drivers for L500-21T for windows 8 64bit or from specific new compatible models drivers?

Answer:Satellite L500-21T & Windows 8 64-bit

> Is there any drivers for L500-21T for windows 8 64bit...
On http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU you can check if your notebook is supported for Win8 OS.

One more thing: your notebook has Intel HM55 Express Chipset. Interesting is that Tecra A11 with part number PTSE0E has the same chipset and it is supported for Win8 so you can try to use chipset driver offered for this Tecra notebook.

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So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.
http://i.imgur.com/7bHA0h3.jpg

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

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Hi

i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing

Hi

Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

You should also check the RAM using an memtest tool...

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My Satellite L500-13W got the cmos battery broken and now it wont post it just turn on the fan for a second and turns off right after
Is it possible to fix the cmos battery?

Answer:Satellite L500-13W is not posting

I forgot to say that my cmos battery is soldered to MB

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Hy!

Where can I get the driver for the FN key?

Answer:Re: Satellite L500-1XZ - Where to get FN key driver?

Hello

You can download all drivers and tools here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

You need Value Added Package and Flash Cards Support Utility.

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I'm currently having issues with my Toshiba Satellite L500 series. The problem being, I can run purchased audio CDs, as well as DVD movies, but I can NOT run DVDrom games. Music CDs automatically start up Media Player just fine, as well as movies with their corresponding players.. DVDrom Games (such as Dragon Age Origins and Left 4 Dead) will not read, nor be recognized. When I go through "Computer" and try to access the game, it says "No disc available. Please insert disc into D: drive". So from what I'm understanding, the CD/DVD rom can not be completely broken if it is reading all types, except for DVDrom games.

Can someone PLEASE help me with this! It's rather frustrating since my computer is just now at a year old! I'd hate to think all computer companies sell computers that fall apart after a year.... I was hoping it was different with Toshiba.

Once again, CD/DVDrom can read CDs and DVD movies, but NOT DVDrom Games. Please help!!! Thanks in advance!

Answer:Satellite L500 - Can't run DVD-ROM games

Hi adecker,

Maybe it?s caused due the upper and lower filters in registry. You should try removing it as you can read in this Microsoft Knowledge Base article:
http://support.microsoft.com/kb/314060

I had a similar problem that certain disks can?t be read anymore. So I went thorugh the forum and founded out to clean the CD/DVD drive lens by using a microfiber cloth. Be careful if you do this and don?t scratch the lens.
Check this!!!

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Dear Forum members!

I have a Toshiba L500-1XR (PSLJHE-001001HU) device.

Its originally shipped with core i3-330M (C2) CPU.
I'd like to upgrade it to i5-520M or better CPU -which same socketed, and have same power consumption.

From this i5 CPU, there are 2 steppings: c2, k0
My CPU have C2 stepping.

My question is:
Is BIOS 2.00 supports K0 steppings CPU's also, or - downloadable newest(?) BIOS 2.10 supports K0 stepping, or not at all?

So, can I use all, same socketed CPU's, or C2 stepping's only?

I didn't find any relevant information on internet.
Where can I find more information about the BIOS changes?

Answer:Satellite L500-1XR CPU compatibility

As I see, 51+ person opened my question, but, still no answer.

IF is it so difficult question, please, provide me with an idea, where, how can I get this information?

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L500 suddenly started to hang on shutdown forcing manual power off sequence next morning. "Shutting Down" message visible. On power up login process sometimes fails. I have resorted to starting in safe-mode and shutting down before "starting the day" normally to be on the safe side. Nothing installed but Adobe Air upgraded.

Any one else experiencing similar symptoms?

Answer:Satellite L500 - Won't shutdown

Maybe other programs (like adobe... something) are looking for updates and blocking shutdown or maybe you have some bugs on you computer. Scan computer for viruses and some malware.

4 more replies
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Hi,

Does anyone know where in the UK (Web or email address) I can obtain a Hard drive caddy and screws for a Satellite L500-1XC. Part No.AM073000200 ?

Thks
Peter.

Answer:Satellite L500-1XC - Need HDD Caddy

Hi

What caddy do you need exactly?
An external USB 2.5? HDD caddy in order to connect the notebook?s HDD to an USB port?

As far as I know the notebook supports SATA 2.5? HDD so you will need an SATA USB caddy.

2 more replies
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Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

2 more replies
Relevance 51.25%

Hi,

Just bought Satellite L500/01K upgraded to window 7 (32 bit).
Only Fn (F6 F7) key don't work.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

Last but not least ECO mode utility should also be reinstalled. ;)

8 more replies
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Can anyone tell me if there is any win 10 drivers and how can I update bios if I don't have a running battery , I keep the laptop plug in and I get a error message because I don't have more then 10% on battery

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My laptop will not switch on unless the cable from the on off switch is disconnected and the connections are bridged on the motherboard. Any suggestions please?

Answer:Satellite L500-1DT will not switch on

Can you start your notebook if battery is removed and notebook connected to AC power supply only?

3 more replies
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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

4 more replies
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I formatted my Satellite L500-1ZP (PSLS9E) and thought idd install win xp instead of win7 (dont have the backup disk/partition)
now when i start it up with the windows XP cd in it the blue screen "windows setup" starts but when its finished loading it gives me an error code:
"*** STOP: 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)"

I've read somewhere that I need to download SATA drivers for my laptop and make a windows xp installation disk with the SATA drivers on it???

I've tried searching these drivers but i dont know wich ones i need and how to make the installation disk
Do I copy my original windows XP home cd and put the drivers in a folder somewhere on the disk?

I hope someone can solve my problem because the laptop is just one year old and I dont really want to buy a new one...

Answer:How to install WXP on my Satellite L500-1ZP?

I just hope you have created recovery DVD before you have started to install own OS. After own OS installation you will not have access to recovery data anymore.

You are right. For WXP installation you need SATA driver. How to install WXP on newer notebook models you can read on http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm

At the end I must say that your last sentence is pretty confusing for me. You have bought notebook designed for Win7 and you want to use old WXP on it. Do you really think you must buy new notebook if you want to install WXP?

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Having just purchased a laptop as above I am faced with the question of what speed DVD to use.
The John Lewis PC after sales help service advised me that times 16 DVD's sometimes cause trouble and that I should seek X8 and use these if possible although they say they are now almost as rare a hens teeth. The say that a X16 may be OK but X8 would be more reliable.

I have not booted up my laptop yet as am awaiting supply of X8 that I located on Ebay as advised DVD-R NOT + should be used. I note that the disc tray is marked Rewritable + leading to more confusion.

Will make copy of operating software when the X8 are received and not before.

Any advise or observations would be most appreciated

Answer:Satellite L500-19X -What speed DVD's should I use?

Since long time I always use the same DVDs and I have never, but really never noticed some burning problems, especially not creating recovery medias.
I use TDK DVD-R 1-16x speed empty medias.

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Hi everyone,

I'm looking to replace the existing 2Gb factory fit memory with 2 x 4Gb .

I've purchased the memory after confirming the memory requirements by manufacturer and model.
When installed the Bios correctly reports 8Gb installed yet when I allow the computer to boot the screen sits blankly with a cursor blinking in the top left corner. Leaving the unit for up to an hour makes no difference.

I've tried to load each sim individually with the same result and have replaced the memory once already with the supplier to no avail.

The memory supplier has now suggested going back to Toshiba (I guess out of desperation).

Am I doing anything fundamentally wrong ?

Answer:Upgrading RAM on Satellite L500-1XC to 8GB

> I've purchased the memory after confirming the memory requirements by manufacturer and model.
Can you please explain this with more details?

2 more replies
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Hi

I have a L500-19Z laptop and wish to plug it into TV to watch films. Noticed it has an HDMI port.

Would an HDMI cable be sufficient to plug into TV? It also has another port similar to a DV port? can you use this also? if so what cable would I need for the latter.

Thanks

Answer:Plugging Satellite L500-19Z into TV

If your notebook and TV have HDMI ports then buy high quality HDMI cable and use it to cvonnect your notebook to the TV.

2 more replies
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What make and model is the Ethernet? I have looked at manual but it doesn't mention it.

Thanks

Answer:Which LAN card is used on my Satellite L500-1XJ?

Hi

Your notebook has Realtek LAN card inside.

2 more replies
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Hi All

I am new to this forum. I have been given a Toshiba Satellite L500 to attempt to repair and the fault is that the laptop was shutdown normally and now will not turn on.

I have checked the power adapter which is giving out 19.25v. I have stripped the laptop down to motherboard level and have checked where the DC jack plug is soldered to the motherboard and that also reads 19.25v with the adapter plugged in. Can anyone suggest a possible cause.

My initial thoughts are a motherboard failure but any other ideas are very welcome.


Gary

Answer:Satellite L500 is not Switching ON

Your description is OK but we still don?t know some facts.

When notebook is connected to AC power supply is power LED on notebook ON or not?
Is battery LED on (charging)?

On this virtual way we can just speculate what the problem can be but if there is no power supply there must be problem with power supply electronic and, I?m afraid, you need some professional help with this.

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Hi,





I am experiencing a "little" problem. Everything started with the following BSOD :

0x00009C (0x00000000, 0x8922c94c, 0x00000000, 0x00000000)

I managed to find out that the touchpad is faulty. I disconnected it , problem solved.



It was working fine until I noticed that only one core is working out of 2 (Intel i3 M330).

In the BIOS I found:



Dynamic CPU Freqency Mode - Always Low

Core Multi-Processing - Disabled



So I switched them on to:



Dynamic CPU Frequency Mode - Dynamic

Core Multi-Processing - Enabled



For first the windows 7 64bit crashed with the followind BSOD message:



STOP 0x0000009C (0x0000000000000000, 0xFFFFF88002F6BB70, 0x0000000000000000, 0x0000000000000000)



Since this message I can switch it on but there is no display, no response.

Is there any solution for this?



Modell: Satellite L500- 1QK

PSLS9E-01000SEN

Answer:Satellite L500 BSOD

>Since this message I can switch it on but there is no display, no response.

I?m afraid I don?t understand this? what do you mean by ?no display? exactly?
Can you see the Toshiba splash screen and can you access the BIOS properly?

From my understanding this BIOS should be set to default settings (in BIOS press F9 and F10 to save the changes) in order to get the same BIOS settings configured by Toshiba? then the BIOS should be configured properly.

Generally speaking the BSOD appears due to serious software or hardware problem.
In most cases the system recovery should solve system problems but if the BSOD would still appear even after the usage of recovery disk, then I would assume your hardware is affected.

This would mean that any single hardware parts like memory or motherboard should be tested

3 more replies
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Hi

I have to buy a new keyboard for my Toshiba L500-1V1.
Could somebody please tell me which keyboards are suitable for Toshiba L500-1V1?

I have to get it as soon as possible and it seems to be impossible to find an original Toshiba keyboard replacement here in Finland.

That is why I am wondering if some other brands keyboard (f.ex asus, acer, hp, samsung, lenovo) would suit my computer because they are available in stores?

Thank you in advance!

Answer:Satellite L500-1V1 What keyboard can I use?

Hi

The Satellite L500 supports and is equipped with an standard black A4+10key keyboard.
Usually keyboards released for other notebook series using the same layout (A4+10key type) should be compatible.

Furthermore you can always order a compatible keyboard from Toshiba authorized service partner in your country.

Greets
Randy

2 more replies
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I don't find the model L500-1ET and its drivers. Is this model XP compatible?

Answer:Re: Satellite L500-1ET - Is it XP compatible?

Hi willy,

As far as I know the Satellite L500-1ET belongs to the PSLJTE series and therefore you can find all driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have checked this and it seems that your model is XP compatible. You can download all drivers for XP. :)

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The AC Adaptor on my Satellite L500 died while the laptop was in for warranty repairs (again), the repairer put the cord straight in the bin without recording the part number for me.

How can I find out the PA number to buy a replacement adaptor?

Thanks

Answer:Need new AC Adaptor for Satellite L500

Hi

What you need is 19V AC adapter. You can use several AC adapters but can you please post exact notebook model name (L500-xxx)?

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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

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Hello,

I just instaled Win XP on my L500-13Z but I cant find any driver for my motherboard card. It seems that it is a Toshiba motherboard called KSWAA 1.00 but I didnt find any XP driver...
Hope I'll find some help here.

Thank you

Christophe

Answer:Need drivers for Satellite L500-13Z with win XP

Hello

As far as I know newest notebook models will not be supported for WXP anymore. At some point WXP must be history and you should use newest hardware with newest OS.
Anyway, your notebook model has Mobile Intel GM45 Express Chipset and if you need WXP drivers you are on your own. Google is your friend! ;)

I just hope you have created recovery installations DVD before you installed WXP.

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I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.

Is this normal?

Answer:New Satellite L500/00U keeps configuring

I?m afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

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Hello, I hope some one can help.

The computer is of my brother and he lost the installation cd and we need it to reinstall windows and all the features. I hope some one can help us.

thanks!

Answer:Need installations CD for Satellite L500-245

If you use original OS that you got with your notebook you can create new recovery DVD using preinstalled Toshiba recovery disc creator software.
You can also try to reinstall original recovery image using HDD recovery option - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If not than you must order it on https://backupmedia.toshiba.eu/landing.aspx

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Hello, I have to replace my whole heatsink on my Satellite L500-1XZ. Any idea where I can find a heatsink for that model, because I searched and searched and can't find anything yet.
The exact model is L500-1XZ PSLJHE
number on the heatsink is: AT0920020V0 AVCS 0A 101E

Please if somebody have any info about where I can find heatsink help me! Thank you!

Answer:Re: Need new heatsink for my Satellite L500-1XZ

I my opinion all L500 have the same construction and I also think that you must simply search heatsink for L500. With a little bit luck you can find it on eBay or googling around.

Other way contact nearest Toshiba service provider and ask if you can order a part with this part number. I hope they can do this for you.

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hello every body

I really need drivers for Satellite L500-14F. I just bought it and I did format for it then it asked me for drivers update. The shop doesn't gave me any CD for it. Is it right for this model without drivers CD if it is why they made without drivers update?

Please answer me I'm waiting.

Answer:Satellite L500-14F - Where can I get drivers?

Hi!

What OS have you installed?

The L500-14F belongs to the PSLJTE series so you can find all drivers on the Toshiba page. I?m wondering that you didn?t find them.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

And yes that?s normal that Satellite L500 doesn?t have a recovery DVD because you have to create this disk yourself. Therefore you have to start the Toshiba recovery disk creator on preinstalled OS but now it?s too late because you have already installed another OS. If you want a recovery disk you have to order a new one from Toshiba directly.

At the end I can only say you should read the user manual first if you buy something new. You shouldn?t use the notebook if you don?t know anything. ;)

Bye

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I have just purchased a Toshiba Satellite L500, switched it on and the first thing it is doing is going to the "System Recover Menu". Is this what it is supposed to do???

I selected the 64 bit option and now it comes up with a big "WARNING" that all my data will be overwritten. HELP please...do I go ahead with this system recovery stuff.

This is a brand new laptop never been switched on before.

Answer:Question about Satellite L500

This notebook model is not known to me but I presume your notebook is delivered with Vista 32-bit and Vista 64-bit operating systems. When you start it for the first time you must make decision which one you want to use.

If you choose 64-bit version other one will be deleted and you can use installed version only.
So think twice before you choose OS you want to use.

Later when the OS is installed first thing you should do is to create recovery installation DVD. If something goes wrong you will be able to install chosen operating system using this disc.
For DVD creation use please preinstalled "Toshiba Recovery Disc Creator". I am pretty sure shortcut for quick start you can find on the desktop.

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Hi!

I would like to ask for your help in the following problem:

I bought a Toshiba L500-14Z (PSLJDE-001007G3) and I would like to use it with windows XP.
I read that I must find the drivers manually for my hardware-s, but I am not sure...
Which models have the same Chipset, LAN, Soundcard, Videocard, WIFI?

I found only this information, and it was not enough for me:
(I mean it is not too specific about the given hardware parts...)

- T6500 Intel GM45 Express chipset
(Any other GM45 Chipset driver can be used, or should I search for one with the same processor?)
(Is the soundcard included in the chipset driver? If not... what sound driver should I use? - I didn't find any specification about the soundcard.)

- Intel WiFi Link 5100 network adapter
(Is it LAN + WIFI?)

- ATI Mobility Radeon HD 4570

I would really appreciate your help!
Thx!

Answer:Satellite L500-14Z - Need XP drivers

Hi

As you said the notebook supports the Mobile Intel(R) GM45 Express Chipset.
The driver can be found here:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=3032&lang=eng

The Wlan card is Intel WiFi Link 5100AGN and the drivers are here:
http://aps2.toshiba-tro.de/wlan/?page=downloads

The graphic card is a ATI Mobility Radeon HD 4570.
I think you will need to check some 3rd party pages for a compatible driver because I didn?t find anything on the Toshiba page?

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Hi

My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.

If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
Thanks

Answer:Satellite L500-1DT won't start

When you press F8 at start up can you see option ?Repair my computer??

Have you created recovery DVD?

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Can I change the CPU and GPU on my Satellite L500-210? If so, what is compatible?

Memory DDR3 2x2024 (4096 mb)
Chipset GM45
BIOS 2.10 05/06/2010
Socket P ( 478 pin micro FCPGA )
is currently INTEL DUAL-CORE T4500 2x2.3 GHz x64
GPU: Ati Radeon HD 4500 series 512 MB

Can I put a CORE 2 QUAD e.g. 9000 / 9100 / 9200 ?

Answer:Can I change the CPU and GPU on my Satellite L500-210?

Before we start discussion about this check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm at first.

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Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

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Hi,

i had to recover my Satellite L500 ( windows 7 )after the originial hard drive crashed and I had to replace it with a new hard drive(Western Digital Scorpio Blue WD5000BPVT 500GB). I used the original recovery dvd but the installation stoped after the reboot while starting windows. with this error message: Setup Could not configure Windows on this hard ware.

Does anybody know a solution to this problem?
Thanks in advance.
Florian

Answer:Canīt recover Satellite L500

Hello Florian

Have you tried to install recovery image few times?
Does it always end with same error message?

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I didn't use my laptop for 2 weeks and now when I try to turn it on there is no sign of life other than the power lights at the front when it's plugged in. It's not just a screen issue - there are no whirring noises or anything when I try to turn it on, I just get nothing.

So far I have tried:

A power cycle
Changing the power supply and battery with my dad's identical computer.
Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.
Disconnecting the DVD drive and turning on.

None of these worked.

Does anyone have any ideas?

Answer:Satellite L500-1XD will not turn on

Hi

> Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.

What you could try to power up the unit using the RAM modules which are used in Dad?s identical notebook.
In case this does not help, I would assume some kind of motherboard malfunction might be the reason why the notebook cannot be powered ON.

How to solve this?
I guess you have no many options; the faulty part needs to be replaced. But I think this is a matter of expense

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Hi there

I have a toshiba Satellite L500 and windows vista is full of AppCrashes, so i wanted to restore the windows partition.The problem is that I can't start windows recovery rom pressing F8 or hdd recovery pressing 0 key. When i press f8 and choose the windows recovery it just ignores me, shows me a blak sren and the menu again.
I tried using Hiren's boot to start, before my pen burned off, and i could the recovery partions, i just can't boot from them.

Thanks in advance

Answer:Can't recover Satellite L500

Hi Luis

To be honest I didn?t understand what happen exactly but check please follow Toshiba document -
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
and check how it works.


Please post some feedback with exact explanation what happen when you try to start HDD recovery installation.

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Hi.

My notebook have a built in camera, and this camera thos not inicialize,

I ave done a HDD recovery, and after that the web camera software was not installed. I downloaded de this software an the camera drivers and instaled it in the laptop, but the camera, but the camera doesn't work any way.

There are some way to fix it?

Thank you.

Answer:Satellite L500 - Web Cam is not working

The question is: is cam hardware recognized and detected by the system or not?
Can you see it in device manager?

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

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I would like to ask if this model can take video card with bigger memory or if this card can take bigger memory
''ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)''
Thank you .

Answer:Satellite L500-1D9 - GPU with more memory

Check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
Toshiba doesn't support GPU upgrade so you cannot use more powerful graphic card with your notebook.

Unfortunately hardware upgrade is very limited and supported is RAM and HDD upgrade.

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I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

On Intel Ark page I could find the Intel mobile GM45 chipset specs and compatible products:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-Hub

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

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i have satelite series L500-14X and i'd like to upgrate my processor unit. I'd like to tell me about their compatible processor recommended

Answer:CPU Upgrade on Satellite L500-14X

Hi

I investigated a little bit and it seems that your notebook supports the Mobile Intel GM45 Express Chipset

According to the Intel page:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-hub

the chipset supports the:

? Intel? Core?2 Extreme Processor X9100 (6M Cache, 3.06 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9400 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P9500 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8600 (3M Cache, 2.40 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor 575 (1M Cache, 2.00 GHz, 667 MHz FSB)
? Intel? Celeron? Processor 585 (1M Cache, 2.16 GHz, 667 MHz FSB)
? Intel? Core?2 Extreme Processor QX9300 (12M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9800 (6M Cache, 2.93 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8700 (3M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Quad Processor Q9100 (12M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1700 (1M Cache, 1.83 GHz, 667 MHz FSB)
? Intel? Core?2 Duo Processor T9550 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T3100 (1M Cache, 1.90 GHz, 800 MHz FSB)
? Intel? Core?2 Duo Processor P9600 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1600 (1M Cache, 1.66 GHz, 667 MHz FSB)
? Intel? Core?2 Duo ... Read more

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Hello fellow Toshiba users..

i had vista on my Satellite L500-12E and i installed XP while im waiting for W7 to arrive since it will take 60 days....

Can someone please point out which drivers i need to get these functions to work...

-Multimedia keys the ones beside the power on button ( sound on/off is the only one wich works).
-FN keys.
-Ethernet output.

Thank you in advance

Answer:Satellite L500-12E - Need some XP drivers

Go to toshiba.com and download the xp drivers , if you put your pc serial number it will indentify it automaticaly and give you the drivers , then just choose the ones you want , did you got any problem on installing xp? I got a L500 13W and i already got a BSOD on windows 7 , so i was thinking on installing xp...

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Recently I noticed that my newly acquired Toshiba Satellite Laptop's fan (Windows 7 64 Bit, Pentium T4300) is permanently running at approx. 50% (according to the Toshiba PC Health Monitor), even if there's 0% CPU usage.

Is this normal?
Or do I have to change some settings in the BIOS or something?

I also believe this effect started after a BIOS update which was released by Toshiba a few days ago...

Thanks in advance

Answer:Satellite L500-1C7 - FAN runs at 50%

Hi

Did you load the default settings in BIOS after the update?

Furthermore you can adjust the cooling method in Windows Power Options. There you can set the cooling method for each power profile, for example Maximum Performance or Battery Optimized. I would recommend choosing the Battery Optimized cooling method, it?s enough in my opinion and the notebook is more silent.
Check this!!!

Bye

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I have a friend moving to NZ soon. What will she need to use her laptop. JUst a UK to NZ plug adaptor or new mains adaptor?

TIA
Trevor

Answer:Using a UK Satellite L500-1XL in New Zealand

> JUst a UK to NZ plug adaptor or new mains adaptor?

Yes, I think he will need just an wall adapter. The AC adaptor works worldwide.

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