Computer Support Forum

What Blu-ray drive would be compatible for Satellite L855-149

Question: What Blu-ray drive would be compatible for Satellite L855-149


I'm getting an L855-149 next week but I want to put a blu ray drive (preferably a writer) in the machine instead of the DVD it comes with.

Can anyone tell me what will fit please?


Relevance 100%
Preferred Solution: What Blu-ray drive would be compatible for Satellite L855-149

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: What Blu-ray drive would be compatible for Satellite L855-149


As far I know this info can be found in user manual (page 11)
The compatible Blu-ray drives are:

Panasonic Blu-ray combo drive UJ160
Panasonic Blu-ray writer drive UJ260

Toshiba Blu-ray Combo drive TS-LB23D
Toshiba Blu-ray Writer SN-506AF

Hitachi Combo drive CT40F
Hitachi Writer drive BT-20F

1 more replies
Relevance 84.05%

Hello, my ac adapter wire just behind the connector has a tear in it and now it refuses to charge the laptop unless it is in a specific position, any sort of movement causes it to disconnect which s annoying. I would like to replace but I'm unsure what ac adapter I need.

I looked at the power brick and it says:

Input 100-240 V-1.6A 50-60 Hz

My laptop is a Satellite l855, what ac adapter will be compatible? I don't want to buy a wrong one where the amp is too high or too low and damage it.

More replies
Relevance 72.16%

Does L855-10X have one empty slot to add SSD disk, without removing actual HDD?

Answer:Does Satellite L855-10X supports an bay for a second HDD drive


I think 2nd HDD or SSD drive is not supported.
You can use the HDD or you could try to replace the 1TB HDD with an compatible SSD drive. But the usage of HDD and SSD drive at the one and same time is not possible.

11 more replies
Relevance 69.29%

I bought a *Toshiba L855-149* a few weeks ago and I really like it.
It's my 4th Toshiba laptop in 14 years and as usual everything works perfectly. I love the way it starts up in under 10 seconds.

On the previous 3 models the optical drive was on the right side and most jacks and ports were on the front and left sides. On the L855 the headphone, microphone and Lan jacks plus the HDMI and 2 of the USB ports are on the right and if you use a mouse, then when using any plugged in devices or ethernet the wires are trailing over the mouse.

There must be an optimum position for any ports etc; and it's not where they are located on the L855.
Toshiba seem re-positon ports/jacks on every model for no good reason.
Am I nit-picking?

I suppose if you use Wi-Fi only or you are left-handed then none of this is an issue.
I keep the laptop on a desk and never move it and prefer plugging in all devices.

Answer:Optimum positioning of ports, jacks and optical drive on Satellite L855-14

>On the previous 3 models the optical drive was on the right side and most jacks and ports were on the front and left sides.

My new Tecra has the ODD on the right.
Two USB on the right and additional one on the left.

I like it

3 more replies
Relevance 59.45%
Question: Satellite L855 OSD

On the Satellite L855-12G is there a setting or software (utility) that will show the OSD when using the FN/Media keys?


More replies
Relevance 58.63%

Hi folks - any advice on this would be appreciated...

I bought a Satellite L855-14K about 2 weeks ago and I'm very disappointed to find that at times it is extremely slow. For example from entering my password at the welcome screen to seeing the Avast and ZoneAlarm icons appear in the system tray takes 5 min 45 secs.

Launching Chrome takes 1min 15 secs.

Launching Task Manager takes 40 secs.

I have done the following to see if I could find the problem...

Full system scan with Avast - no threat found.

Boot-time scan with Avast - no infected files.

Check C drive for errors - no errors found.

Optimise and defrag - completed.

Malwarebytes full scan - no malicious items.

Superantispyware complete scan - found 169 cookies, which I removed.

Looked at Toshiba PC Health Monitor and everything looked ok.

Ran the Toshiba Diagnostic Tool and everything passed.

I manually checked for Windows updates and found 5 optional updates were available, which I installed.

I have disabled a number of the items in the startup list - this is what's currently enabled...


I checked the Services tab of Task Manager and I have 78 running services.


Answer:New Satellite L855-14K is very slow

I spoke to Toshiba tech support who agreed that the machine was running slow and verified that the poor performance of my laptop wasn't due to any software I had loaded.

They then guided me through resetting the machine (after I had backed up all my important files), which meant I then had to reload all the applications I had loaded prior to the reset.

However, the reset appears to have worked as the performance is now what I expect.

My thanks to Henry and John at Toshiba tech support.

2 more replies
Relevance 58.63%


I have been experiencing serious overheating with my laptop Satellite L855-10X since last week.
Indeed, when I am playing games in normal or full performance mode, the computer crashes after 10-15 minutes. I don't know if it can be du to the temperature.

Motherboard and CPU present a temperature around 60? C while running idle, reaching 80-85?C while using the PC normally (browser/outlook/word).

Just some days before I faced this problem, the computer was running very slow and saw some warnings/errors in windows which I solved by searching on internet.

I also noticed that I can't run normally in safe mode because when I press F8 on startup the computer blocks and starts an awful alarm.

I now really need your help to solve this disturbing problem.


Answer:Satellite L855-10X crashes

What do you mean with ?crashes?? Does notebook simply switch off or freeze? What happen exactly?

Have you installed or updated something?
You know it is not easy to say why all this happen. I just hope you are using your notebook placed on the desk and not on the bed or placed on your knees. Cooling fan must have enough free space for air circulation.

Has your notebook valid warranty?

11 more replies
Relevance 58.63%


I have a Satellite L855-11k (PSKACE). The problem that I have with the laptop is the continued lag.

Explain examples:

Playing a game that does not ask many specifications, CS (counter strike 1.6) I can not play, because I'm playing +70 fps and suddenly when turning the camera or move through an area, the fps drops to 0, and blow less than 1s going back up to 70fps. No internet problem, the same thing happens offline.

Another example are the videos, like youtube for example, a 480p video to my laptop I would have to move smoothly, but devez then the image freezes (the audio keeps playing) and I can not see anything. After 1 to 2 seconds veulve itself. But this is very annoying. (Same thing happens to 320p, 720p or 1080p). With vlc nothing happens this, but as I see the video I can not do anything more.

Also I've noticed that with any program when you save a document, picture ..... , It costs more than laptops with less power.

Additional Information: I have windows 8 x64 (with windows 7x64 was the same), and I added a 4GB module more, so I have 8GB (1600MHz) ram. All the download drivers from the toshiba website []. I've also noticed that when I copy something to the hard drive THROUGH USB 3.0 port for a short period time 4-7s going at high speed 40MB / s, but then drops to 1-3Mb / s.

And finally in the windows device manager, I see the Blast graphic processor (intel grafics 3000HD)... Read more

Answer:Freeze on Satellite L855-11K


The notebook supports the AMD Radeon? HD 7670M.
Therefore the hardware specifications are good enough to play games smoothly or to watch full HD videos.

In your case I recommend checking the BIOS version. Maybe there is an newer BIOS version which needs an update? furthermore try to update the ATI graphic card driver?

Additionally I recommend checking the HDD for possible malfunction.
The freeware tool called HDD drive fitness test could be helpful? This software allows you to test the HDD?

Otherwise i have no other explanation for the mentioned issue... it could and hardware or software related issue.

1 more replies
Relevance 58.63%

Hello, I was wondering if it is possible to upgrade CPU or Graphics card.

Answer:Satellite L855-13Q - is possible to upgrade CPU or GPU?


Generally speaking CPU and GPU upgrade is not possible and not supported.
More about that you can read on

1 more replies
Relevance 58.63%

Dear Toshiba Community....

I purchased a Toshiba laptop like a half year ago for my study Mediadevelopment. I got the Toshiba Satellite edition L855.

When i received my order i was very happy with it and i knew that i would succeed programming on this nice device.

After 3 weeks of using it , i allready had a scratch just next to the camera. And i must admit that i really handled the laptop with care. I ordered a sleeve case and got it with me in a laptop bag. Even when the lid is closed there are small scratches around my laptop and this started me to worry about what would happen next.

While watching a episode of game of thrones. I noticed a red dot ... just in the middle of the screen. And i don't wanna be cocky but i must say that it aint cool when you allready have a pixel failure in using a laptop like about 1 month.

I received a update for a Driver of my DVD player tray. And toshiba TEMPRO told me there was a BLUERAY player in my notebook... but that was not true.. Just another point that dissapointed me.

I ordered a upgrade for Windows 8... So i could develop apps for Windows 8. It is a very nice operating system BUT... i can't even use my brightness buttons anymore... The screen just fades to dark, and there aint no way to fix it but to reboot my computer, and that is very annoying when you are programming.

The fan of my AMD card also gets really hot while doing nothing. I know how to check if there are much processes running but with even simp... Read more

Answer:Different issues on Satellite L855

Hi Jay

Generally speaking notebooks are not so sensitive devices so I don?t know how all this can happen, I mean with scratches and clicking noise. It is logic that notebook cannot always be as new one.
I handle my notebooks with care too but they are not in perfect condition anymore.
Cooling fan: try to reduce cooling fan activity changing cooling method option.
Control panel > power options > change power plan settings > advanced power plan options > Toshiba power saver > cooling method ? change it to battery optimized
This should reduce cooling fan activity.

> So i ask to you guys, Do you people know what i can do?
It is not easy to give you proper answer to this question. What you can try is to contact Toshiba service and ask for some tip. They should have experience with all this and they are in permanent contact with Toshiba so they should have enough info about all this.

By the way: several people have reported about this Tempro message. You should not be disappointed about that. This is automatic procedure and such mistakes can happen.

1 more replies
Relevance 58.63%

Is there any way to possibly put a 2nd harddrive in my Satellite L855-12G laptop?


Answer:Satellite L855-12G and 2nd harddrive


When you remove memory cover placed on bottom side of your notebook you will see that there is only one HDD slot available. There is no free place for second HDD.

If you need more capacity you can exchange original HDD with another one. Of course you can use external HDD or USB sticks.

Some people try to remove optical disc drive and put second HDD here using special HDD bay but problem is that many of them have reported that this second HDD was not recognized properly.

2 more replies
Relevance 58.63%


I have a problem with my tOSHIBA Satellite L855-12V Laptop. I get an error saying that my hard drive needs to be replaced. What kind of HDD do you advise me to buy and from which sites? Should I buy one with more capacity or less? I'm novice in these things. I mention i'm currently in UK. Thanks!

More replies
Relevance 58.63%

Is there a PDF version of the Quickstart document ?

Thanks in advance.

Answer:Satellite L855 - Quickstart Doc As PDF

As far as I know as PDF you can have ?User?s manuals? document only.

Why do you need it?
Is there some problem with your notebook?
I mean everything is explained in user?s manuals document too.

3 more replies
Relevance 58.63%

Hi there

I want to replace my ODD with HDD caddy, but my webshop offers 2 different types of them: 9 mm and 12.7 mm. Would anybody kindly provide me with the info, how much exactly is dimensions of my laptop`s ODD?

Answer:Satellite L855 - What is the ODD depth?

I assume the Satellite L855 and other series are equipped with an *12.7mm* DVD-SUPERMULTI (SATA ) drive

5 more replies
Relevance 58.63%


I need to buy a new drive of the DVD-ROM because my old is bad!
I have a toshiba Satellite A80-131 with dvd-rom mati****a UJ-831S.
I would like to buy an another drive: toshiba, samsung, pioneer because the suport of mati****a (panasonic) is not very good. But what model is compatible with old drive UJ-831S?
The support does not supply these information to me.

I have a HD toshiba MK4025-GAS and I want to do a upgrade but the
model PA3406U-1HA0 (100Gb - 5400MHz) is very expensive.
The models MK is cheap.
But that model MK I must buy with 100 or 120 Gb?

Answer:Satellite A80-131: Which CD/DVD drive is compatible

HI Ronai,

Just about any slim form factor optical drive will physically fit in your notebook but you will hjave to make sure that you get one with the correct connectivity. This wil be either Master or Slave (and sometimes C/Sel). This setting is normally made by the drive manufactrer and it is not easy to change it afterwards unlike the larger drives used in PCs where you can flip some small switches to change the setting.

To be certain you can ask your local Toshiba Authorised Service Partner what models are fully compatible.

With regard to your hard drive you can choose any manufacturer of hard drive (the MK designation indicates a Toshiba drive) but I am not sure if 100Gb is greater than you BIOS will permit. I know that 80Gb works well (I use a Fujitsu 80Gb drive in my SA30) but I have never tried a higher capacity drive.

You may also like to consider a faster rotational speed. The Toshiba GAS suffixed drives are usually 4200RPM whereas those with a GAX suffix are faster at 5400RPM. The MK8025-GAX is a good option.


Message was edited by: NickyNoogle

3 more replies
Relevance 58.63%

I need to find out which brand's of DVD drives would serve for this model laptop.

Can anyone help direct me?

thank you

Answer:What CD/DVD drive is compatible with Satellite P20-203

hi bardos,
first of all your operating system is important
second: check which channel (master/slave) your current cd-rom is using.
third: buy another drive with this settings, if it is jumpered wrong it may not work and/or boot.

why dont you ask a service partner to assist ? he knows what modell you can use.

or buy any new drive with the correct interface and pray - maybe it works without additional work...

2 more replies
Relevance 58.63%

I got a Satellite M70-148 and the DVD writer died some time ago, I'm looking to replace it now but I'm stuck. After looking for a bit on Amazon I found these:

It's the only 2 I could find on Amazon, I asked the seller as well but I prefer to know for sure so, does anyone know if either will fit in a M70-148? It all looks similar but what about the connector etc..

Thanks for any help!

Answer:Re: Satellite M70-148 - New compatible DVD drive


What seller you have asked?
If it was an authorized service provider you can be 100% sure that the drives they mentioned will work properly and I would only buy a drive recommended by an authorized service provider because different drives have different pin assignment, etc. so not all drives are compatible.

I can?t say if the drives from Amazon are compatible or not but if you ask an authorized service provider they can give you an exact answer ;)

4 more replies
Relevance 58.63%

I need to find DVD drive which is suitable for my sSatellite M30-107, can someone help me please?
Could it be Teac dv-w22e?
The original one was Mat****a dvd-ram uj820s, but don't know where would be possible to get this one from...

Thank you for your help!!!

Answer:Re: Satellite M30-107 - New compatible CD/DVD drive


Have you checked the user manual?
There you can find some listed optical drives they are compatible with the notebook.

The point is that not every CD/DVD drive is compatible with every notebook so I would take a drive from user manual.
Is that an option for you?


3 more replies
Relevance 58.63%

Hi all, I've got the usual problem, i have a Satellite A60 with the pioneer DVR-K13A and guess whats, it's just out of warentee and it now doesn't read/burn cd's and dvd's.

Tried all the usual fixes, all to no avail.

So im going to replace the drive and my question is which drives can i replace it with? Can i replace it with a SD-R2412 drive?

Any info on direct replacements would be appreciated - thanks in advance.

Answer:Satellite A60: Which drive is compatible?


This drive should works:
DVD-ROM drive ? SD-C2612-10E
Supported formats: DVD-R/W, DVD-R(read), DVD-RAM, CD-ROM, CD-R, CD-RW

Unfortunately I don?t found more compatible drive but if you want to buy another one you can ask the Toshiba service in your country. There you will get a information about ALL compatible drives and additionally you can order the 100% supported drive.

1 more replies
Relevance 58.63%

As the most people who have the A30-303 laptop model with Mat****a UJ-811 ODD the same with me I need to change this drive and I looking for compatible model with this one.

The only one I know is the connection type is atapi and we need the same dimension for the new drive to be compatible with the old one, and if someone knows something else about the compatibility of optical drives that would be very useful for me (and specific for this model)

Answer:Looking for compatible DVD/RW drive for Satellite A30


it?s hard to say which drive is really compatible since we all don?t have insight in the technical datasheets of our machines. So, in this case you are on your own or you wait on someone which already exchanged his drive and could tell you which fits in your machine.

Maybe the best would be to buy a toshiba or a mat****a drive for your machine, because the are commonly used in toshiba notbooks.
I think if you set yourself these two manufacturers as a "buying-policy" then the rest would be easier as you think.


2 more replies
Relevance 58.63%


My DVD drive has packed up. Does any one know what drives out there are compatible with this laptop. I'm currently looking at an NEC ND-6750.

Many thanks.

Answer:What is a compatible DVD drive for Satellite P30-145


Did you take a look into the user manual?

In my user manual which was preinstalled on the notebook I have found a list of compatible drives.

I think the similar list with supported and compatible drives you will find in your manual document.

Otherwise you could ask the Toshiba service guys for the compatible device.
You know, it?s important that you will buy a supported drive with right master/slave/c-sel settings because it?s not possible to change these settings afterwards.

2 more replies
Relevance 57.81%


I am a recent owner of a brand new Toshiba Satellite L855-159 laptop.
I cannot seem to find any drivers listed for it. i have download some drivers from similar series laptops, like the ethernet driver. That works fine on it, but i cannot seem to find a working wireless driver anywhere.
I have tried the official toshiba page and the toshiba auto detect tool. It says it cannot find my product.
I have also tried entering the serial no. manually and it gives me the same answer.... your product cannot be found or invalid serial no.
(i have tried all versios of toshiba site, in many different languages)

Only time my serial number worked is when i registered the laptop for warranty.
So, i must say that it has been a pain to find the right drivers for my product, and it would not hurt to have a cd/dvd with drivers in the box with the laptop. i know it should be a better solution to have drivers online because you always get the newest version, but a dvd with drivers that always work for your laptop is necessary when the main site FAILS so badly at providing them.

So please tell me... where can i find drivers for my laptop?

Answer:Where can I find drivers for Satellite L855-159?


According notebook specification your notebook has part number PSKAEE and all drivers, tools and utilities for supported operating systems you can find on Toshiba support and download page -

Product type > Notebook
Family > Satellite
Product series > Satellite L Series
Model > Satellite L855
Short Model No. > PSKAEE

Can you find it?

3 more replies
Relevance 57.81%

Hey There Guys. Last Time I have some problem. One day I was going downstairs. There was a water and I was holding my laptop. But I slipped down and my laptop fell down from the stairs. I was really worried. So I hurry carried him up. Powered on and BAM. It didn't load Windows 8.1 but it Showed something like: "No Bootable Device Found. Please Restart". First I though It was HardDisk Problem.. So I brough HDD to my Uncle. He tested HDD on other Computer a He said that HDD is OK. So I tried to Remove and Insert HDD Back but Still any Change.. . I think my Uncle is Right... I even tried to Make Bootable UEFI Windows 8.1 Setup USB Disk. Setup Loaded Successfully. But It was Stucking at "Setup Is Starting" about 4 Hours. So I powered him Down.. Then I tried Setup Again. I googled some help with DISKPART. But there is even Problem that when i open Setup CMD (SHIFT+F10) and Type /diskpart it just shows something Like:
Microsoft DiskPart version 6.3.9600
Copyright (C) 1999-2013 Microsoft Corpation.
On Computer: MINWINPC
It doesn't show up DISKPART> over 3 Hours.. (It HAS to.)

So I don't know what to do. .

Please Guys Help me. I'm just 14 Year Old Boy.

My Laptop is Toshiba Satellite L855-14C

Answer:Problem with My Toshiba Satellite L855-14C

I think the HDD may have bad sectors, possibly in the boot sector area.

Connect the HDD to another PC, run this utility to check the SMART status and check the number of bad sectors/blocks.

2 more replies
Relevance 57.81%

Hello everyone.

My battery (a 10.8V / 4200mAh) died quite a while ago and doesn't hold any charge.

Seeing as the L855-149 is a discontinued product it took a while to find a replacement battery (that the store I bought the laptop from would pay for).

The replacement is an 11.1V / 5700mAh battery.
Both are Li-ion.

Can I put the new battery in my laptop?
Or will it not get enough charging power and not be very good?



Answer:Satellite L855-149 = Battery replacement from 10.8V to 11.1V


I found out that different batteries are compatible.
This series supports PA5024U-1BRS as well as the PABAS260
The Voltage may vary between the 10,8V and 11,1V

3 more replies
Relevance 57.81%

Sorry for my English.
on February 8, 2013 I bought my Toshiba L855 laptop with Windows 7 Home Premium preinstalled.
For about 10 days I get a pop-up that says Windows is not genuine.
Windows is activated.

I checked the license key with the software *"Produkey"* and is different from the license key that comes in Microsoft sticker.
How is it possible?

Answer:Pop-up in new Satellite L855 - Windows is not genuine

Can you please post exact notebook model name and model number?

6 more replies
Relevance 57.81%

Does anyone know how to reinstall the windows 8 that came preinstalled on my laptop please?

Is there somewhere that I should contact to get a Windows install disc? I'm guessing/hoping that Toshiba can help?

Just to be clear - I have completely overwritten the windows 8 OS that my L855-149 came preinstalled with. I can't refresh/reinstall from within windows 8, because windows 8 is not on my hdd anymore. I'm wondering how/if I can reinstall the OEM version of Win8 again.

Please help. Thanks

Answer:Satellite L855-149 - I want to reinstall Windows OS

hie green giant

did you totaly formated your hd ? if yes cannot help you
but if just overwrited win directories , you maybe cant try ,mounting your thick harddisk on another computer as second hd ,and take look on it
you could make a installarion CD or DVD? or repare it ?

1 more replies
Relevance 57.81%

Hello every body,

Fistly sorry for my bad english,

I have Toshiba satellite L855-10w with a AMD radeon hd 7670m.

I'm wondering, why i can't use AMD Dynamic Switchable and also why i can't find Intel HD 4000 that must be integrated witch Intel I7 3610qm in my system configuration?

What do you think about this?

Thank you very much

Answer:Satellite L855-10W - cannot use AMD Dynamic Switchable


I read somewhere in the internet that the AMD Dynamic Switchable feature is not supported on Toshiba notebooks.
It seems that only nVidia Optimus Technology (for notebooks with nVidia graphic chip) is supported.

1 more replies
Relevance 57.81%


I have a Sattellite L855-10P.
From time to time, the TEMPRO utility warns me that there is a new driver and gives me a link to download it.
However, when I launch the installer, it decompresses, telling me it will launch after wards, but then the window closes and nothing further happens.

If I go in the folder where the installer was decompressed and launch tinstall.exe, nothing happens. If I launch SMIPlayerSetup.exe, it tells me "Can not find our player in your system. Installation aborted.".

What's happening?

Answer:Can't install any drivers on Satellite L855-10P


Tempro is a tool which notify you about new uploaded drivers.
This isn?t a ?invitation? to update the driver. Its just an info that a new version is available.

Furthermore if download does not functions properly via Tempro, I recommend visit the Toshiba EU driver page and to download the driver from the page directly.

7 more replies
Relevance 57.81%

Bios update for L855
The only detail I can find is:
*This Bios Update adds increased functionality to your system.*

A more detailed explanation of this 'functionality' would be useful in deciding whether to update the bios, or should one update as matter of course and assume it wouldn't be offered if not useful?
Reading other posts suggest it's something to do with Bluetooth, which although installed, I have never used.

Answer:Satellite L855 - Why can't updates be more specific?

You are right but as far as I know only on Toshiba US page you can find detailed BIOS update with all necessary information.
Anyway if there is no problem with your notebook BIOS update is not necessary. In worst case fan activity can be changed and you can be faced with more cooling fan activity that can be very annoying.

Some people have reported about such issues in the past. So if there is no reason and you are happy with your notebook don?t change anything.

2 more replies
Relevance 57.81%

Hey all

I'm using a Toshiba Satellite L855 laptop running Win 8,all was running fine until last night, after using it for about half hr I went to shutdown but instead it appeared to go into sleep as the two lights on the front were still on,one of which the power, was flashing after I closed the lid, which would suggest sleep mode.

Now here's the odd bit, no key or mouse use would bring it back to life, all I got was a blank screen with the cursor,so after trying all I could I had to remove the battery, I started the boot up and it worked but, on the Toshiba start up it said configuring your system,followed by the usual looking blue windows update screen,which said configuring windows features,after which it went into win8 with no problems!

that was about two days ago and since then everything seems to be working fine but I was wondering what could of caused this? any ideas anyone?

Answer:Weird problem on Satellite L855

>that was about two days ago and since then everything seems to be working fine but I was wondering what could of caused this? any ideas anyone?

The blinking cursor in the left upper corner is mostly an sign of HDD or memory problems.
In my case the blinking cursor appeared because of faulty HDD partition and because of that, the notebook could not boot up the Windows system.

But in your case it seems that system runs fine? therefore we can speculate only about the real reasons?

3 more replies
Relevance 57.81%

I am looking to buy this notebook
+Message was edited: broken link has been removed+

(Croatian language, but will help)

I am wondering if there is SATA 6GB/s so I can buy newest SSD to use max speed?


Answer:Re: Satellite L855 - max speed with newest SSD

Unfortunately your link is not working but, as far as I know, such kind of info is not offered with notebook specification. In my opinion this is not important. Important is that you can upgrade this notebook with very fast SSD. I?ve done this on my older Satellite P500 and it runs extremely fast. I?m really happy now.

If you want to pick up some info about SSDs visit

2 more replies
Relevance 57.81%

Every now and again, when I load up a game the right half of the screen goes to the left, like the screen has rolled right.

I am fairly sure it's to do with the AMD Radeon 7670M drivers but I have tried every different version (where instructed) any help would be much appreciated thanks.

My Laptop is the Toshiba Sattelite L855-14R

Answer:Satellite L855 screen goes to the left

If you would use the [Toshiba Forum Advanced Search Option|!default.jspa] you would find this forum thread about the same theme:

ATI driver update solves the problem.

5 more replies
Relevance 57.81%

Hi there, I too have concerns about my Toshiba L855 and the overall heat being produced.

I bought a high spec laptop as I do use it for intensive multiple browser sessions and software.

This evening I reached 5gb used of 8gb, average CPU 15%, disk writes 25%

Temperature got to about 74c.

I have had the laptop cut out 3 times in the last week or so due to overheating.

At the moment the Toshiba health monitor is saying Im at 68% CPU temp and 68% fan speed.

The heat being generated is crazy, why not just give us an option to have the fan run at 100% and take some more heat out.

Laptop is only 6 months old and under warranty. My behaviour and usage now is no different to when I first bought it.

Any advice ?

Answer:Satellite L855 cut out 3 times due to overheating

>The heat being generated is crazy, why not just give us an option to have the fan run at 100% and take some more heat out.

I guess you don?t know that you can control the CPU and the cooling module performance.

This can be done in power management settings:
[How to handle the power management features of Windows 7|]

You should focus on the Cooling Method and Processor power management option

Furthermore the notebook?s temperature depends on notebook usage.
Performance heavy applications stress the CPU and GPU and this leads to more heat dissipation and higher temperature.

Last but not least ensure that your notebook is placed on the table and ensure there is enough free space to keep the fresh air circulating.
Don?t use the notebook in bed, couch or knees.

4 more replies
Relevance 57.81%

Hi there, for the past few weeks my laptop has been randomly shutting down, At first I thought it was a dust issue, I have cleaned the fans, and removed all the dust, it still happened.

For xmas, I bought myself a cooling mat and still not solved the issue, if anyone can help me out. The laptop is still in warranty and seriously considering sending it back as one of the reasons I bought this laptop was too play games on it.

Any help would be very helpful.


Answer:Satellite L855 - random shutting down

Do you use some certain application when this happen? Some CPU or GPU intensive application?
Is notebook hot when this happen?

4 more replies
Relevance 57.81%

i have a Toshiba Satellite L855-10X (i7 3610qm/6GB DDR3/AMD 7670m 2Go) ,everyone knows that intel 3rd generation processors have a built-in graphic card, the intel 4000HD which is less powerful than the AMD 7670m but which have the advantage to save power when you're on battery mode.

My problem is that i'm not able to use this card and i can't even see it in the device manager as the system does not detect it. However, after some searching on the net i found an answer : it seems that it is TOSHIBA BAD IDEA to disable the intel 4000 HD from the bios and worse you can't even switch it on yourself from the bios because some menus are locked. Also there is a mystery in all that case !!!

Why would TOSHIBA support you with the intel display driver in their site when it's useless, because when you try to install it an error message shows up telling that the system does not meet the minimum requirements. If anyone is facing the same problem or found a way to activate the intel 4000 HD even by installing a modded bios driver just reply to me please.


Answer:Switchable Graphics on Satellite L855-10X

> when you try to install it an error message shows up telling that the system does not meet the minimum requirements.
You are not able to install the Intel driver via setup.ext or install.exe because the Toshiba notebooks uses Toshiba modified graphic card drivers.
If you want to install the compatible and right Intel driver from Intel page you have to do that via device manager.
Do you know this procedure?

In device manager you have to choose graphic card, then have to update the driver using the advanced procedure.
This helps you to choose the driver folder? the driver folder can be created on the desktop and should contain the Intel driver files downloaded from Intel page.

3 more replies
Relevance 57.81%

I want to change my HD to a SSD but want to know if the controller is SATA 2 or SATA 3.

Answer:Has Satellite L855-10U Sata 2 or 3 HDD controller?


The notebook support the Intel HM76 express chipset.
The chipset supports 2 SATA 6Gbit/s ports. (SATA-3)

However, recommend installing an hardware diagnostic tool like Everest Home Edit or SANDRA Soft to get details about your hardware parts.

1 more replies
Relevance 57.81%


I bought Satellite L855-10T 15 days ago. After 2 days of use I saw a green pixel in the side of the screen.
I took back the laptop to the store and they change it for a new one. After 1 day of use another green pixel on the center of t screen. I took it back also and again they change it for a new one.

Now im on the 3rd laptop the same model . _Until now it works fine._

My questions is ...

1. What exactly is the green pixel? It can be fixed? Is the screen will have later on bigger problems? Is it considered flaud equipment?

2. Is there a possibility to exist a flaud line of production of this series?

Sorry for my language ,its not my native language.

Thanks in advance for your replies.

Answer:Green pixel on Satellite L855-10T


Here are useful Toshiba docents where you can find info about LCD technology and death pixels. Check it out.

4 more replies
Relevance 57.81%


unfortunately i need to recover factory default with the recovery Media (3 DVDs which i created with the "Toshiba Recovery Media Creator" Tool before starting the recovery process).

So i boot the Toshiba Recovery Wizard from the Recovery DVDs and choose "Recovery of factory default software", which starts with copying the files from the Disks.

But it will come to a point when it asks me for a further Disk (DVD 4), which i of cause don't have. And when i checked the 3 REcory Disks i noticed that one was not complety written and one was even empty.
(DVD1: 4,4 GB, DVD2: 709,1 MB, DVD3: empty)

i can't repeat "Toshiba Recovery Media Creator" because the Hard disk is already complety erased.

this is why i aks for recovery media.
is it possible to download an iso image?


Answer:Where can i get Recovery Media for Satellite L855-150

Hmm? that?s strange?
I?m wondering if you received a notification that Recovery Disks has been created properly? Did you?

In my case I received such message that Recovery disk are OK and the procedure could be finished properly.

>is it possible to download an iso image?
Unfortunately, this is not possible

You can order this here:

3 more replies
Relevance 57.81%

after 3 years using pro u400 bought l855. find that new devive can`t boot from virtual odd (my zalman ve-200), and figure out that my new device bios locked! such inconvenience!

Answer:Satellite L855 - can`t boot from virtual ODD


BIOS is able to boot only from there devices:
ODD, USB FDD, Primary HDD, eSATA, USB Memory and Network(LAN)

3 more replies
Relevance 57.81%


For about 6 months now (got a macbook since) when I turn my laptop on the screen turns white with a grey rectangle faded in the background.

When it first happened I was in the middle of playing Skyrim and it just went white. It's not the "white screen of death" as the screen isn't all white. Sometimes has a grey box and sometimes has lines running down the screen. I can never get past the screen. Just checking if anyone has had the same problem and found a solution before I send it off to get fixed (warranty ran out 3 months before the problem).

Answer:Satellite L855-149 white screen

ok just quick advise ! try to connect external monitor or tv trough the hdmi or vga and see how it works if it works fine then could be screen fault or broken screen cable if its not working good and you have the same picture on external device then id say video chip is damages overheated or whatever problems comes with as i dont know spec of your pc does it has intrgrated video chip or dedicated or both switchable, but in most cases if chip gone cheaper to by new one, some technicians does called chip resoldering ( i call reheating) but no warranty for this as it could last for other year or just for a few weeks. If laptop is still under warranty bring it to toshiba to get inspected and fxed.

2 more replies
Relevance 57.81%

I use an
Satellite L855-148 (PSKFWE-00J00WGR)

and get evey hour the following message:

Der Anzeigetreiber "amdkmdap" reagiert nicht mehr und wurde wiederhergestellt

-> Event ID 4101 — Display Driver "amdkmdap" didnt respond and Recovery startet

I?ve tried to update from toshiba site, from AMD and used the solutions via Windows. But there is no success and the failure goes on...

Now i hope to get some help and excuse my bad english skillz.


My OS: Windows7 home premium

More replies
Relevance 57.81%

I bought Toshiba Satellite L855 - 14 H four or three years ago, It was working all fine but few months ago my video chip stopped working.
Local services offered to heat up video chip , but I don't want that, I need long term sollution.
So I need to replace motherboard, but the problem is that I can't find any thrust worthy place to buy it. I have searched on ebay and other online shops but they seem fishy. Those video chips might be "heated" already. Is it possible to by motherboard directly from Toshiba? I don't need anything else, my CPU, RAM, HDD, fan , everything else is working, except the video chip.
I would be thankful if any of you could recommend me where should I look for motherboard replacement :)

For more information I bought the laptop in Latvia, Product key is : PSKAEE-00UooTG3 ,
Code on motherboard is : DK10FG - 6050A2509901 - MB - A02

More replies
Relevance 57.81%


Since i updata my laptop to Windows 10 It is really getting very hot even when doing anything special...
Satellite L855-10X

R?f?rence : PSKACE-00S00CFR
I've noticed on a lot of different forum than this occurs after updating windows 10 and that it might come from the drivers.
Do you know if new drivers version are scheduled to avoid such problem?
Indeed it could really damaged the computer...
I'm quiet sure the problem will also be present on a lot of Toshiba computer families as other computer brand have also to deal with this problem.

Thanks in advance for your feedback.
Best regards,

More replies
Relevance 57.81%

I have a toshiba Satellite L855-10P and my webcam was working fine until today when, during a skype video conference, it started showing black lines a bit like static and the quality decreased significantly. I used the webcam application to check if it wasn't an internet issue and the same problem occurred.

I restarted the computer and removed the protective plastic from the webcam and nothing changed. It's a brand new laptop, it's only 2 months old. Is there anything I can do to find out the nature of this problem or should I just go ahead and use the warranty?

**Edit: I changed the quality to 1280*700 and the image had great quality but when I changed it to anything lower than that quality the static came back.

Message was edited by: FranPicoto

Answer:Re: Toshiba Web Cam issue on Satellite L855-10P

Have you tried to reinstall Toshiba Webcam driver?
Latest version you can find on Toshiba support page -

5 more replies
Relevance 57.81%

Just bought a Toshiba Satellite L855-10X .
I have not been able to find information about the web-camera that it has (megapixels etc)

Can someone help me on this please?

Thanks a lot!

Answer:Need some info about Web Camera on the Satellite L855-10X


Webcamera in your notebook is 1.0M (HD, 16:9) pixcel cam with integrated mic.
Maximum Frame Rate is 30fps.

That?s all I found about it.

2 more replies
Relevance 57.81%

One day i had a problem with my notebook and i decided to reinstall Windows 7.
I installed all driver's, but i dont have a driver for my FN key's. I tryed to install Value Added Package from TOSHIBA site, but that package is not usible for my notebook. E.G. I cant change the brightness. The patch that i installed is wrong, because when i press FN button, there pops up a window with all FN option's, but they are not for my notebook. I neam, E.G. i want to change brightness and for my notebook i should press F2 or F3. But at this patch the buttons changed to F6 and7, and they are not work. HELP ME ANYONE

P.S. Sry for my English. I know, that my eng is bad

More replies
Relevance 57.81%


I'm having some issues with start up on my laptop.
Quite regularly i get the error message - "windows failed to start" when booting up.
I then have to perform a start up repair which states that the problem could not be fixed.
I then restart it and it works fine.
This doesn't happen every time but it is a bit of a pain and i'd like to fix it.
Ant advice would be appreciated


Answer:Start-up issues on Satellite L855-10P

Have you tried to roll back OS to earlier time using system restore option?
I don?t know since when you have this problem but if you roll your OS week or two back maybe problem will be solved.

3 more replies
Relevance 57.81%

My toshiba satellite l855 14j is very slow. I contact official servis and told me that works fine, but I don't think so.
He is slower then my old computer, 6 years old dual core2, so I am very disaponting now. Now I think that this is the worst laptop ever. Intel i7 cpu and works so slowly ... :(

Do you have some advice for me?
Can it be fixed on some way?

Answer:Satellite L855-14J works very slow

Hi babica

On this forum you can find many threads with the same theme. It is nothing new and ?logic?. Why?
New notebooks are preinstalled with recovery image. Recovery image is a kind of ?software package?. The most settings like Windows update are set to ?automatic? so after first start notebook make huge download and updates installation. All this runs in the background and you will not even know this.
This background activity slows down notebooks reaction rapidly.

What you must do now is operating system optimization. With other words you must configure your machine to save resources for important activities. How to do this?

-remove all stuff you don't need from the system
-check start-up option and disable automatic start for all useless applications
-set Windows update option from automatic to ?Check for updates but let me.....?

Please do this and I think you will notice that your notebook runs better.

PLEASE NOTE: before you do anything create recovery media (DVD or USB) using preinstalled Toshiba recovery media creator tool.

If you have more questions feel free to ask.

Good luck.

5 more replies
Relevance 57.81%

Hi, i have toshiba satellite laptop. I want to replace my fan, since its making wierd noise when it speeds up, but i cant find suitable replacement anywhere. Model nr. Of my fan is KSB06105HB, i found one from aliexpress thats almost the same KSB06105HB-A, but they said its not suitable. Can someone help me find the right one? Heres a pic of my fan:

More replies
Relevance 57.81%

How can I get the Toshiba Utilities for my laptop? I can't find them on my hard and there was no supplementary media media when I bought it. I need to remove or set a Supervisors Password to reach the extra functions.

More replies
Relevance 57.81%


I was hoping that someone would be able to help me fix my touchpad.

It keeps on freezing after I install the Synaptics drivers given on the official drivers page. It used to happen on windows 7 from time to time, but on Win8.1 it happens quite often.

It just happens on random. Left click, right click and scroll continue to work, but cursor won't move for a few seconds no matter what I do, and then it starts working again. It's really frustrating and it happens a lot of time, making the work on computer quite unpleasent. If an external mouse is connected, when it freezes I'm able to move the cursor using that mouse with no problem at all.

Has anyone maybe dealt with this kind of a problem before?

Thanks in advance & sorry if my English is bad

Answer:Satellite L855-14J - touchpad is freezing


out of interest, does the mouse freeze just after you have used the keyboard? my L855-188 (i know not the same model, but maybe the same driver/functionality) freezes the touchpad for a couple seconds after i have used the keyboard in any way to prevent misclicks apparently.

hopefully this page can help you, its how to turn off palm check on the synaptics software

1 more replies
Relevance 57.81%

I've given up trying to get the USB port working on my Satellite 220CS win95 laptop.
I've decided to load Win 98 but have no CD drive.

Does any one know the model of the internal CD drive for this laptop.
I know its old & outdated but i just use it in my workshop to run TURBOCNC for my milling machine.


Answer:What CD/DVD drive is compatible with Satellite 220CS

Wow?. This is really an oldie!!!

To be honest I don?t think that someone here in the forum knows exactly what drives are compatible with this notebook.
I think this series is older as some user here in the forum ;) ?. Just a joke ;)

I think you last resort could be the local ASP. Maybe they have some old documents and Satellite 220CS part lists.

I?ll keep finger crossed for you.

Good luck

1 more replies
Relevance 57.81%

I am using portable computer Toshiba Satellite A10-S103 and I am about to replace original CD/DVD-ROM drive with a new one which can also write CDs and DVDs.

However, I have been given a notice, that after installing new DVD drive the "IDE #1 error" message may appear. According to my knowledge, this error can be avoided by replacing the old drive with a new one that requires the same Primary/Secondary Master/Slave/Cable select settings as the old one.

Can you recommend me a DVD-RW drive that could replace the old DVD-ROM drive and would work without any further HW adjustments?
The new DVD-RW drive should be similar to i.e.
[] .

However, I was not able to decide whether this device will or will not work in my computer as I do not know settings of the original DVD drive.

My original Toshiba DVD drive information as follow:
1. 'Model No.' SD-C2612
2. 'ROM Ver.' 1315
3. 'Serial No.' 394N002659
4. 'Ver. No.' 302.

The computer is already out-of-warranty

Thank you.

Answer:What CD/DVD drive is compatible with Satellite A10-S103

>However, I have been given a notice, that after installing new DVD drive the "IDE #1 error" message may appear. According to my knowledge, this error can be avoided by replacing the old drive with a new one that requires the same Primary/Secondary Master/Slave/Cable select settings as the old one.

You are right. The IDE #1 error appears because the BIOS doesn?t recognize the new internal CD/DVD drive due to the wrong master/slave/c-sel settings.
Usually such settings are fix and cannot be changed like on the external ODDs using other jumper position.
The firmware controls the internal notebooks ODD settings.
Therefore the usage of the supported and compatible ODDs is very important.

Sorry, but I didn?t find any details about compatible CD/DVD drives.
Did you take a look into the user manual of your notebook series???

In my user manual I found some info about the compatible drives with my notebook.
So maybe you are a lucky man and your user manual will provide some useful informations.

3 more replies
Relevance 57.81%

HDD replaced tried to load operating system (windows xp original recovery and/or linux mint) both discs recognised and booted the linux disc is a live cd and worked but when trying to install on hdd both systems only reached approx 25% and stopped in the case of the linux a message informed me that the hdd is faulty, the cd needs cleaning or the dvd/cd drive is dirty or faulty.

I have cleaned both, checked the cd integrity, replaced the hdd. So only leaves the dvd/cd drive.
Where can a replacement be found? or does someone know what the problem could be p.s.

i am a novice

Answer:Satellite A60-106: Where to find a compatible CD/DVD drive


> Where can a replacement be found?
A compatible CD/DVD drive can be ordered from a local Toshiba ASP.
So get in contact with Toshiba ASP to get a new, compatible CD/DVD drive

Good luck

1 more replies
Relevance 57.81%

My toshiba Satellite DVD-ROM is broken so i wanted to buy a another one.
So i wanted to know if I can use DVD-ROM from anther satellite laptop?
I wanted to buy one of this 8.

If you can help me it would be great

MY LAPTOP Satellite C660D-13H

1* DVD laptopa 6735s, LightScribe HP AD-7561S SATA DL DVD?RW Drive model: 457459-TC0

*2* DVD laptopa COMPAQ G60, HP AD-7561S SATA DL DVD?RW Drive model: 457459-TC0 -

*3* DVD laptopa TOSHIBA Satellite A300-171, model: LG GT20N

*4* DVD laptopa Aspire 5535, model: Liteon DS-8A2S

*5* DVD laptopa Satellite L450-173, model: LG GSA-T50N

*6* Floppy Drive izva?en iz HP Presario ze4200, model: Panasonic JU-226A343FC

*7* DVD-rom Toshiba SD-R2312, taken out from HP Pavilion ze4200

*8*Pioneer DVD RW DVR-TD08TBM.

Message was edited by: faca20x

Answer:Satellite C600D-13h - What CD/DVD drive would be compatible?


2 more replies
Relevance 57.81%


what are compatible drives for Satellite P5200 Series?
Build-in UJ-810 is not working anymore.

Thank you

Answer:Satellite 5200 - Need compatible drive


In my opinion you should check your user manual. There you can find a list of compatible drives.

But it could be a little bit difficult to get these drives because Satellite 5200 is pretty old. You should also contact the authorized service provider in your country. They can tell you what new drives are compatible because not all drives are compatible with all notebooks.


5 more replies
Relevance 57.81%


My A30-104's builtin DVD/CDRW drive seems to be on the way out (fails to mount most disks, just clicks a lot and tries/fails to spin up) so I need to go about replacing it. I have two questions:

1) The drive is listed as "Toshiba SD-R2412" and I found plenty of matches for this on eBay. However, some listings mention an additional 3-digit number (e.g. 202, 209 etc.) after the designation. What does this mean, and how can I find out the number for my drive (and is it i that important)?

2) Is there a DVD-writer available in teh same form-factor, and would it be likely to work with my laptop?

Thanks in advance!

Answer:What optical drive is compatible with Satellite A30


The additional notebook drives numbers are not know to me and I don?t know the meaning.
However, you have to know that not all drives can be used in the notebook. The CD/DVD drive supports different master/slave/ c-sel settings which are not changeable and sometimes don?t match with the notebook.

Therefore you have to use only the drives recommended by Toshiba! As far as I know the different compatible drives are listed in the user manual. Please take a look there!

I found a several supported drives. For example:
TEAC DV-W22-85
Toshiba SD-C2612
Toshiba SD-R2412

But as said above, check the user manual. All drives listed there


5 more replies
Relevance 57.81%

Hi all,
I know it's old but I have a Toshiba 320CDT that has a knackered CD-ROM Drive (other than that it is very good)
The one fitted is a TEAC CD-220EA-32 (20X)
Can anyone tell me if a TEAC 224E P/N 1977047A-30 will fit as a replacement. This is 24X drive.

Many Thanks


Answer:Satellite 320CDT: What drive is compatible?


You?re right, it?s really an oldie and therefore I don?t found much information about this unit.
You know surely that not every internal drive is compatible because of the drive settings.
There are three possibilities: maser, salve and c-sel.
Unfortunately but it?s not known to me what settings the Satellite 320CDT uses.
But I think you should check the settings of the TEAC CD-220EA-32 (20X). Then you should know what settings the next drive must support.

In other way you can contact the Toshiba service partner in your country and ask the guys for the compatible drive.

2 more replies
Relevance 57.81%


I Have Been Looking For A Replacement Dvd Rom For My Toshiba Satellite 1400-103 and I can't Find Any one.
Due To It Been So Old So I Just Wondering If There Are Other Compatible Dvd Drives That I Can Buy For My Laptop?


Answer:What CD/DVD drive is compatible with Satellite 1400-103

I think this CD/DVD drive could be compatible:

- Toshiba SD-R2102
- Matsu****a UJDA720**
- TEAC DW-28E**
- Toshiba SD-C2502**
- TEAC DV-28E-B34
- Hitachi GDR-8081N-ATAB**

All this drives I have found in the user manual for the Sat 1400-103

PS: User manual can be downloaded from the Toshiba page too ;)

2 more replies
Relevance 57.81%


I own an old Tosiba Satellite 169CDT notebook which still works well for me. Unfortunately the buid in CD ROM drive is broken. Does anybody know, where I can get a repacement drive for less money?

Can anybody tell me the model no or model description of the build in CD drive, is it a Teac drive?
Also any hints how to dismount the drive are welcome.

Thanks for your help!

Answer:Which CD ROM drive is compatible with Satellite 1690CDT?


because your machine is pretty old, maybe looking by ebay or something similar could help you.

So I cannot help you with dismounting your drive, because I don?t know, but you can try to loose some screws on the bottom of the machine which are exactly there, where the drive has it?s back.
Just try to imagine where the drive can be fixed with that screw, it has to be around the middle part of the bottom of your machine.


1 more replies
Relevance 57.81%


I've been unable to find any compatible internal DVD-RW drives on the website for my model. Is this possible? Could I get one for say a Tecra and squeeze it in to my machine, or cannibalise my current drive casing to make it fit?



Answer:Satellite Pro M10: compatible internal DVD-RW drive?


Fact is that no all drives are supported and compatible with every notebook.
Fact is also that there is no official information on the website which drives are compatible.
If you want to upgrade the drive or to buy a new one so you should ask the Toshiba Asp for the compatible one. The guys should have the detailed information?s about the supported devices.

I have also found this posting about similar question:

1 more replies
Relevance 57.81%

Hey Guys and gals,

I have had a look and asked Toshiba but no answer given so thought I would ask the experts here.
My DVD RW in my laptop TS L632D Has died and I need a new one.

So what one can I buy and fit without problems.
These drives are known to have issues with conflicts etc... so a different drive would be better.

So what do you guys and gals suggest.



Answer:Satellite A200-195: What CD/DVD drive is compatible?


Thank you very much that you are seeing us as experts :)
We all here are Toshiba notebook users and as you probably don?t know this is a user-to-user forum. :) so maybe not really experts ;)

To be honest it?s not known to me that this CD/DVD drive causes issue.
As you probably don?t know every CD/DVD drive doesn?t support all possible CD?s or DVDs from different manufacturers.
Some CDs and DVDs are more compatible and some CD?s or DVD?s are not fully compatible.

However, the point is that you need a new CD/DVD drive.
I checked the A200 user manual (can be downloaded from the Toshiba page) and there is a list with some compatible drives.
Check the user manual page 6 and 7

You can also call the ASP in your country. The guys known what CD/DVD drives are compatible with your notebook!


1 more replies
Relevance 57.81%

Compatible DVD Drive problem on Satellite U200

I am over in Russia and my commander's cd drive quit on the Satellite U300 14Z laptop. The problem with that drive is it quit seeing DVD's and the CD part. The loop Is damaged. Tell me a DVD burner that is compatible?

Answer:Satellite U300 - Compatible CD/DVD drive

You should look in the user manual for the Satellite U300.
There is a list of compatible CD/DVD drives and so I would only buy a drive from the list.

If you don?t have the user manual you can download it on the Toshiba website.

Maybe you can find a second hand drive in eBay.

1 more replies
Relevance 57.81%


First of all, I'm new in this forum, I'm from Spain and my English is very bad.

Well I have a Satellite 2410-303 with a DC/DVD unit mod. TEAC DW-224E-34. This unit is crashed. I need a compatible unit or the same but I didn't find (I found one for almost $180 plus ship, very expensiveeee for me).

I need a list of compatible unit with my laptop. In the manual this information don't exits.

Thanks a lot

Answer:Satellite 2410-303 - I need a new compatible CD/DVD drive


Well, I have checked the user manual and on the first pages you can find some drives listed they are compatible with the notebook:

Matsu****a UJDA740**
TEAC DW-224E**
(** means any letters or numbers)

So if you search for a drive with Google you should find some online shops or you contact an authorized service provider to get a new drive.

2 more replies
Relevance 57.81%

I own a laptop Toshiba Satellite P770-120 and I would like to buy an ssd drive 512gb or 960gb. Could you, please, write me a couple of compatible ssd hard drives (with dimensios 100 x 69.85 x 9.5 mm) for my machine?
Thanks in advance,

More replies
Relevance 57.4%

My L855-11P dual boots with clean installs of Windows 7 and 8, both with up to date drivers. Windows 7 runs perfectly but the trackpad keeps freezing on Windows 8.

When using the trackpad the cursor will suddenly freeze on screen; I have to take my finger off the pad and put it back on before the cursor will start to move. There doesn't seem to be any particular pattern to when this happens but it is very frequent, two or three times per minute.

Windows reports the driver as version dated 16.08.2012; the Toshiba site shows this driver as being updated 28/11/12.

Any advice appreciated.

Answer:Satellite L855 - trackpad keeps freezing on Windows 8

I guess this isn?t an touchpad driver problem.
I think the issue is related to the touchpad settings.

Here is a nice documentation how to change the touchpad settings in Win 8 system:

[How to change the Synaptics touchpad settings in Windows 8?| ]

In your case I recommend to change the touch sensitivity and to disable the multifinger gesture control

11 more replies
Relevance 57.4%

I downloaded the BIOS update and followed the instructions it gave during install, however upon reboot (which the setup initiated) I get a blank screen. The CPU fan intermittently starts and stops. I am thinking that the BIOS update was unsuccessful, how do I resolve this issue?

Thank you,

Answer:Satellite L855 won't boot after BIOS update

Hello Neil

Generally speaking when BIOS is screwed up you need professional help and you should contact nearest Toshiba service provider and ask for help.

Check also this thread. Maybe this methid can help you too.

3 more replies
Relevance 57.4%

I got Toshiba Satellite L855-B412 which I bought last year which came with windows 8.
I upgraded to windows 8.1 through windows store and then updated the system derivers for windows 8.1
then I backup the system on 2 DVD's using system backup utility from Toshiba.

When I restore system from those DVD's will I get windows 8.1 or the old windows 8?

Answer:Satellite L855-B412 - Making recovery DVD's for Win 8.1

Toshiba recovery media creator doesn't create recovery image from actual operating system but just copy original recovery image designed by Toshiba.
With other words after usage of recovery discs you will have identical Win8 version as you got it with your new notebook.

2 more replies
Relevance 57.4%

I'm running a L855 laptop and over the last day or so I've noticed in event viewer every min or so I'm getting a ATI client event error, no more details are available but it's entering a new event for it about 1 min!

Everything seems to be running fine though, anyone know what this is and how to stop it?

Answer:Satellite L855 - ATI client event error

> Everything seems to be running fine though, anyone know what this is and how to stop it?
ATi client must be related to the ATI catalyst control center.
The ATI Catalyst Control Center software application gives you complete control of performance and visual quality of your ATI Radeon graphics for a personalized visual experience on your notebook.

You could try to reinstall the ATI driver but to be honest I don?t know if it would help you to stop viewing the errors in event viewer.

At the other hand, if your notebook is running properly I would not be worried about ?some? entries in event viewer?. This isn?t really important

3 more replies
Relevance 57.4%

So recently the screen cable has been getting extremely hot, i thought it was just the heatsink at first, but it wasnt.
The screen still works fine but the heat is getting rather concerning
any ideas on how to fix this?



Answer:Satellite L855-188 - Screen cable getting extremely hot


How do you know this? Have you disassembled your notebook? Which notebook model do you have?

7 more replies
Relevance 57.4%

I tried to make a recovery from an usb stick. I have done the recoverymedia with the "recovery media creaotor" by toshiba and it was sucessfully done.
After i started the recovery it aborted at maybee 80% (i cant say it bacause i wasnt in the room, i think i had to choose 2 or 3 times the yes button that I inserted the next disc even if I used an USB stick ).
Now i cant even start the laptop i just can choose between 3 options(loading recovery data & starting bios) and the laptop isnt recognizing the usbstick anymore (the recovery data is still on the stick)

Answer:Satellite L855-150 recovery aborted now i cant start it

Enter BIOS settings, set it to default settings and restart your notebook with USB placed in USB port. Press F12 at start-up and check if USB is listed as bootable device. If yes try to start recovery image installation again.

1 more replies
Relevance 57.4%

After having had a Toshiba laptop previously I bought a new Satellite L855 on Saturday. Sad to say I am REALLY disappointed with the speakers and sound quality. Especally as stickers on machine say 'Large speakers for deeper sound' . It sounds really tinny. Much worse than my ipad or iphone :-(

Any sggestions?

Answer:Poor sound quality on Satellite L855


Your notebook supports an Realtek sound chip. Right?
In control panel you can find the Realtek HD Audio Manager.

Here you can change the sound effects? you can change the sound properties and can add some deep bass using the equalizer settings.

2 more replies
Relevance 57.4%

I found drivers at Toshiba support.
Info on website states that it?s from 6/28 but the filename says 2012 05 14... Further, inside the zip archive files are from January ~20. and I can?t use official AMD driver installer because it can?t detect my card.

Is there a way to use new drivers (12.6)?

Answer:Satellite L855 - AMD 7670m drivers out of date

The date info on the driver page provides the date of upload and not the data of the file?

> Is there a way to use new drivers (12.6)?
As far as I know you could install the non - Toshiba drivers via device manager?
I read that some people have used the drivers from some 3rd driver pages like but from my knowledge such driver usage is your own risk

7 more replies
Relevance 57.4%

Can anyone please help?
My Toshiba Satellite L855-149 will not boot up Windows or even boot a disc to install a new copy of windows 7. It keeps doing a hard shut down when trying to load windows 7 screen. It will only boot up in safe mode.

Its kinda strange .it has my head wrecked.
Has anyone had this same problem?
Please help

Answer:Re: Satellite L855-149 will not boot up, it keeps doing a hard shut

Heres the link to utube video i made of the laptop doing the shut down

Please help

4 more replies
Relevance 57.4%

Hi everybody,

I recently got a Toshiba Satellite L855-15U and I'm hearing an ongoing soft grinding sound from the HDD in the laptop.

There is an occasional click and bit of a soft rattle type sound too. It sounds like the usual mechanical sounds of a HDD, but a sound one would have expected only to be heard on computers 10 years ago.

There appears to be no noise reduction or elimination of sound. Is this standard with Toshiba and Hitachi?
My old notebooks were almost dead silent so that is why I am concerned.

The problem is an irritation more than a problem with functionality. The computer is not registering any errors so therefore there is no obvious fault with the laptop as far as diagnostics is concerned.

I would love some advice or suggestions on what all this means before I make any decision to go back to the store with it.

Thank you.

Answer:Satellite L855-15U - soft noisecoming from internal HDD

> There is an occasional click and bit of a soft rattle type sound too. It sounds like the usual mechanical sounds of a HDD, but a sound one would have expected only to be heard on computers 10 years ago

I know this HDD sound.
I had some external 2.5? HDDs in the past and some of them created exactly the same noise.

All the HDDs worked properly but sometimes such noise was noticeable especially while reading or writing the data.

I assume such noise is created by HDD head.
From my experience its not a HDD malfunction but sometimes it?s simply annoying.

3 more replies
Relevance 57.4%

The problem ist that I instaalled Windows on my pc new.
I lost my Driver-Cd so I downloaded them from Toshiba.
Also I installed the "value added package" for the fn keys.

Now I can't use them anymore by pressing fn+F3 (for example).
I have to press FN and the clicking with the mouse on the fn buttons on the top of my desktop.
Also the Symbols shown on my desktop are don't match with the keys on the keyboard anymore.

For example on my keyvorad the F12 key is for putting on the wlan, but it is shown as F8 on the desktop by pressing fn. But if I am trying to pres F8 it does not work as well

Answer:Re: FN Keys from Satellite L855-135 does not work correctly

I presume you have installed Win7 64bit, right?

4 more replies
Relevance 57.4%

Hello everyone,
Does someone know when toshiba will release a new driver for the AMD graphic cards ? Because the one that s on download is ONE YEAR OLD ! It s from 12/12....I ve tried going on the AMD site but they say that the driver they provide doesn t support toshiba laptops...I m pretty sad about having a one year old driver for my graphic card.

Answer:Re: Satellite L855 and AMD display driver update

You must not be sad about that. There is big difference for laptops and desktops support.

As you know for desktop GPUs manufacturers offer new versions almost every month.
With notebooks situation is a bit different.

Due to specific design and construction GPU performance must be ?under control?. More performance means more heat and more heat can be problematic for notebooks hardware. Cooling system is designed to offer optimal hardware temperature. It is a bit complicated.

All you can do is to check for newer versions offered for newer notebook models.

By the way: which GPU is inside?
I would like to check if some newer model with the same GPU has preinstalled newer driver version.

3 more replies
Relevance 57.4%

Hi to everyone... i had update my Satellite to Windows 8 and i followed the instruction guide.
After the update the fn-keys don't work correctly:

I can't adjust brightness dislay
I can't use the multimedia shortcut
I can't turn on/off the volume
I can't switch on/off bluetooth wifi, but only turn on/off from airplane-mode


Answer:Satellite L855 - FN buttons don't work after Win 8 update


Did you install the Win 8 upgrade assistant?
The Win 8 upgrade assistant helps you to get all Win 8 drivers.

Generally speaking the FN buttons are controlled by VAP (value added package)

> I can't switch on/off Bluetooth Wi-Fi, but only turn on/off from airplane-mode
The air plane mode disables the BT and WLan as well? this is how it works in Win 8

10 more replies
Relevance 57.4%

I have Satellite L855-188. I have a question. My note is at home, almost every time. So How should i charge it? Can i use it, when always connected to electricity? Or i must sometimes disconnect it?

Answer:Satellite L855 - question about battery charging

Generally speaking you can do whatever you want. For instance my notebook is permanently connected to AC adapter and I use it every day. What you can do is to use it from time to time with battery power supply. Just make the battery empty and connect it to AC power supply again. Do it once a week.

> Can i use it, when always connected to electricity?
> Or i must sometimes disconnect it?
Generally speaking you must not do it but you can do it from time to time.

3 more replies
Relevance 57.4%

Hi. I have a Toshiba Satellite L855 and when I was using my webcam on Skype it stopped suddenly and now it is showing only white and black lines( see attachment). I have tried a few things like updating the driver, uninstalling it and again installing and still it doesn't work. Can someone help, please?

More replies
Relevance 57.4%

Toshiba Laptop L855

After a hard drive failure I have rebuilt using the drivers available on this site.
Unable to resolve SM Bus Controller , plus other device on PCI standard ISA bridge. Anyone had similar problems and found a resolution?

Answer:Satellite L855 - Lost Drivers SM Bus Controller

Please take a look into this HowTo document:

It provides information how to find out details about the hardware parts which require a drive.
Knowing the vendor and device id it’s possible to find out the right driver….

by the way: you did not provide any info about the windows system running on your notebook

1 more replies
Relevance 57.4%

Hi all,

I've had this laptop nearly 4 years, or is it 5? This morning, I woke up to find it was no longer charging the battery and the computer doesn't recognize an AC adapter plugged into it.

The computer itself works fine. I am not able to update BIOS because it wants me to plug in to AC power to do so, so I had to use nearly all of my remaining battery power to back up the data onto a portable external drive.

Changing outlets did not help. It's the same AC adapter that came with the computer and worked fine all this time.

The battery is now about 7% and I turned it off to save what little juice is left.

Not sure how to address this issue from here onward.

Thanks for any help or input.

More replies
Relevance 57.4%

Hello everyone,

I recently purchased a [Satellite L855|] with an elegant ice blue brushed aluminium finish... ^^

I think I have an issue with this amazing aluminium frame. When I do not plug it to the electrical outlet and that I slide my finger on the aluminium frame everything seems OK. When I plug it to the electrical outlet and that I slide my finger on the aluminium frame the touch is different as if there was some electricity on in the frame !

Can you please check this point on your L855?

Many thanks in advance,

Answer:Satellite L855 - electricity on in the aluminium frame

Hi kjmfr, mine is model L855-149 with silver case as:

I have not experienced any change in touch such as static or electric charge when plugged in..


5 more replies
Relevance 57.4%

Hi ,

on my Satellite L855 when press the button to turn up or turn down the volume I don't see any volume bar on the screen, whilst if i press the button to switch off/on the volume an indicator is showed.

Is it this the normal behaviour?

Thank You

Answer:Satellite L855 - No volume indicator on screen

I cannot see the volume level indicator on the screen too.
I think its normal behavior and it depends on notebook model you have purchased because I could see such indicator on another Toshiba notebook bought by friend of mine.

1 more replies
Relevance 57.4%

I can use 2.0 devices in the 3.0 ports fine, but my 3.0 device will not work. It connects then disconnects once, not showing up in device manager at all.

I've tried installing the USB driver off this site for my model. That made no difference.

Any ideas? Thanks.

Answer:Re: Satellite L855-11P - USB 3.0 devices not working in USB 3.0 ports

Can you please tell us which USB 3.0 device do you use?

9 more replies
Relevance 57.4%

On the Satellite L855-12G is there a setting or software (utility) that will show the OSD when using the FN/Media keys?


More replies
Relevance 57.4%

Sattelite L855 PSKACR-015010RU serial ? 3C123577Q

After installing Windows 7 Ultimate resolution was 1,024,786. How to switch the system to work with Radeon 7670 graphics card? Thank you.

Answer:Wrong display resolution on Satellite L855

At first I must say that I hope you have created recovery DVD before you have installed own OS version. Have you done this?

> How to switch the system to work with Radeon 7670 graphics card?
This is a bit strange question. There is nothing to switch. Question is: have you installed right display driver?

8 more replies
Relevance 57.4%

I am over in Iraq and my commander's cd drive quit on the Satellite U200 laptop. The drive that was in there was UJDA765 which cannot burn DVD's. The problem with that drive is it quit seeing DVD's and the CD part only worked sometime and then it made noise.

I looked for a compatible DVD burner to replace it with and found UJ-822B. Several sites said it was compatible and I found people that say they were using it. Can anyone tell me if it really is? I already had the drive shipped here. Is there something that I need to do to get the laptop to see it? It does not show up in the hardware section, but it has power and opens and closes correctly. I have moved to the point of considering flashing the bios, I have done that many times but do not see any benefit as the changes in the new BIOS.

If I was wrong, can someone tell me a DVD burner that is compatible?

Answer:Compatible DVD Drive problem on Satellite U200

For Satellite U200 you have use two compatible optical disc drives:

DVD-ROM & CD-R/RW drive UJDA765
DVD Super Multi with Double layer Recording UJ-842

So if you want to order new one, take the second one. You should have super multi drive and you will be able to burn all CD/DVD formats.

Good luck buddy and take care about you.

2 more replies
Relevance 57.4%

Which model of CD-RW/DVD Combo Drive in TOSHIBA Satellite A60-S1591? I can't see it myself because notebook not with me, but I very need in whis information!
Please, help!

Answer:Which CD-RW/DVD Combo Drive is compatible with Satellite A60-S1591?


This unit might be developed and designed for the US market.
I did not see it in the Europe.
I?m not 100% sure about the built-in drive but it could be a Toshiba DVD-Rom SD-R2512

1 more replies
Relevance 57.4%

Hi,i have a satellite 1800-314 with cd-rom drive teac cd-224e-ba and i need to change it with a dvd-rom drive.
wich models are compatibles?
have you some suggestions?
thank you.

Answer:DVD drive for Satellite 1800-314 - Which models are compatible?

Hi Daniele

I want to give you a good answer but that means a lot of text and not very exact directions. Strange eh? :)
Anyway, generally speaking, as long as you stick to slim line drives, most of them would work perfect.
However, Toshiba PC's usually use different means of configuring the drive than what is normal when you go to the shop to buy a drive. I don't remember which variant is used now but there are 2 different methods:
Master/Slave and Cable Select.
If you purchase a drive in the normal shop then it is very likely that the drive is configured to use the method that is not used in your Toshiba.
So therefore I'd recommend you to purchase an original part. It will be more expensive and not have as good performance but it will work.

Another consideration is heat. The drives generate heat and if you purchase a drive that is not an original part then it might turn out it generates too much heat for your machine. So that's another consideration however a bit more unlikely than the first.

So finally my suggestion, contact a serviceprovider for Toshiba in your area and ask them for a recommendation and a price. And at the same time compare on 2:nd hand markets what you can find. Maybe a complete defective unit like your own that you can take the DVD from and install in your own?

Good luck


5 more replies
Relevance 57.4%

Hi all,

been looking to replace the dvd drive and was wondering is there be a blueray drive that would replace my old dvd multi spin on the toshiba

Answer:I'm looking for compatible blueray drive for Satellite P100-286

Satellite P100 is old piece of hardware and at this time such ODDs were not available so there is no adequate information about this.
Long time ago some people on this forum have asked the same questions but for different old notebook models. Try to use advanced search option and check if you can find these threads.

Two of them that may be interesting for you, you can find here and here .

If you will be able to upgrade it successfully let us know.

3 more replies