Computer Support Forum

Satellite L500 - Shutdown and a fan problem

Question: Satellite L500 - Shutdown and a fan problem

Hello.



For the past few months my Toshiba Satellite L500-1 is shutting down frequently due overheating, which occurs during intensive use of the laptop (during gaming, photomanipulation etc.). However, I do not know what I can do about this. I will not open my laptop, unless I am told to open my laptop to do a specific task.


Today my laptop shut off again. However, when I turn it back on I noticed something happened with my fan. At this point, my laptop will not overheat fast as usually. Instead of fanspeed of 90+% it stays around the 58 to 60% (according to the Toshiba PC Health Monitor). Nevertheless, I noticed something happened with my fan. After shutdown I noticed that the fan will occasionally make a ticking noise, which is heard once every 10 minutes when the laptop is under intensive use.

What should I do now? This does worry me, should I be worried about this? Maybe another Toshiba user with a similar problem can provide me support. I would appreciate it.



Thank you.



- DR

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Preferred Solution: Satellite L500 - Shutdown and a fan problem

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Answer: Satellite L500 - Shutdown and a fan problem

Hi

On this virtual way it is not easy to say what the problem can be.
When you use your notebook do you use it placed on the desk?
Do you use it with AC power supply?

Which power profile do you use when notebook shuts down?
Have you tried to change power settings or anything else?

Before you start to use it intensively have you tried to end some background processes, disconnect external devices, just to see if this will help?

3 more replies
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L500 suddenly started to hang on shutdown forcing manual power off sequence next morning. "Shutting Down" message visible. On power up login process sometimes fails. I have resorted to starting in safe-mode and shutting down before "starting the day" normally to be on the safe side. Nothing installed but Adobe Air upgraded.

Any one else experiencing similar symptoms?

Answer:Satellite L500 - Won't shutdown

Maybe other programs (like adobe... something) are looking for updates and blocking shutdown or maybe you have some bugs on you computer. Scan computer for viruses and some malware.

4 more replies
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Hi Guys,

My new Satellite L500-1UU just shutting down randomly whenever I launch any games (e.g mass effect 1 and 2 modern warfare etc...) will last only 3mins max then shutdown and the same on normal internet surfing. I already send it to authorized toshiba service center but to no used still same problem.

I'm really really upset and frustrated. I just bought this in less than 3 months if i send this again I don't know if they will fixed it good or not. Any advised please help. thanks

i3 2.13ghz
ati 5145
320 hdd

Answer:Satellite L500-1UU - Shutdown frequently

Hi buddy,

Are you using factory settings or have you installed your own Windows version? Normally with factory settings (preinstalled Windows from Toshiba) everything should run properly because this image is pretested by Toshiba. Otherwise it might be a hardware problem.
So you should reinstall your notebook by using Toshiba recovery disk.

Which display driver you are using? You should only use Toshiba drivers.

Furthermore it could be an overheating issue. You should try to clean your notebook using compressed air spray. This could blow out the dust from the cooling ventilators.

13 more replies
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Hello everyone,

I recently bought myself a new notebook, the Satellite L500-1C7. It's running fine except for one question that I have: I am aware of the fact, that the battery lasts for only about 2-2,5 hours. But is it normal for the computer to shut down when the battery sign is showing 22% (happens after about 2,25 hours)? Then, after I put the power cable in, the battery sign suddenly shows 5%.
Is this usual or is something wrong?


Thanks in advance.

Answer:Satellite L500-1C7 battery problem

At first I must say that 2,5 hours working time on battery power supply is really great and the same is with my Satellite A300.

To be honest the whole story is a little bit strange for me. Usually before notebook switches off you should hear and see battery alarm when the critical power level is reached.
Please try to change these settings in advanced power settings and watch what happen exactly. set it to 10 or 15% and change also settings what should happen when critical level is reached (standby/hibernation/switching OFF).

If the critical level is 5% I cannot imagine notebook switches off at 22% without this battery alarm message.
How do you know it happens on 22% when notebook suddenly switches off?

1 more replies
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Hello,

I have a Satellite L500-1UR, with 64-Bit.

After a Windows Update my grapic board is down. I only have a standard monitor.
I can only switch between two different resoultions (1024x768 or 800x600).
Previous i have something with 1300x768.
I cannote use the previos driver anymore.

My Graphic board is Mobile Intel(R) 4 Series Express Chipset Family.
When I actualize the driver nothing happen.

Under the properties stand, that the digital signature can?t be prooved.
Code 52. I make a system recovery.
The first days it was like before but after another windows update the same failure happen again.

And now i can?t make another system recovery anymore.

Please help me somebody, I am desperate.

Regards

Answer:Satellite L500-1UR - Problem with the graphic

Hi

Unfortunately I cannot explain what happened exactly with your machine. Maybe you have installed all available updates (important and optional). Maybe the display driver was offered as optional driver.

Anyway, what you can do now is follow:
-try to roll back OS to earlier time using system restore option
-reinstall display driver - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
-in worst case you can reinstall OS using HDD recovery option (I hope it works)

If you have more questions you are welcome.

2 more replies
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I tried to upgrade my Toshiba L500-22R Memory to 8GB. I bought 2x4GB Kingston PC3L 12800 SODIMM and the OS doesn't start, I did a memory check and it fails too. I tried with a Samsung 4GB 12800 and it fails too.

The original memory works good.

Any ideas?

CPU-Z TXT Report:
CPU-Z version 1.72.0.x64

Processors Information
-
Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 430M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.2
Extended CPUID 6.25
Core Stepping C2
Technology 32 nm
TDP Limit 25.0 Watts
Core Speed 1187.2 MHz
Multiplier x Bus Speed 9.0 x 131.9 MHz
Rated Bus speed 2374.3 MHz
Stock frequency 2266 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes



Chipset
-
Northbridge Intel Havendale/Clarkdale Host Bridge rev. 02
Southbridge Intel HM55 rev. 05
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 4 GBytes
Channels Dual, (Symmetric)
Memory Frequency 527.6 MHz (4:16)
CAS# l... Read more

Answer:Satellite L500-22R - memory problem

Obviously you bought not compatible modules.
The PC3 12800 1600Mhz isn?t listed as an supported module.

The Satellite L500 can be upgraded up to 8GB RAM and you can use two 4GB DDR3 1066MHz (PC3-8500) SO-DIMM modules.

1 more replies
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I have a friends TOSHIBA Satellite Pro L500 running win7 32bit. It has this boot up problem I have not come across before. When it boots it stops at the screen with F2 for setup and F12 for boot devices and goes no further. F12 brings up the boot device menu and when the HDD is selected the windows boot menu appears safe mode etc, I need to select 'start windows normally' which it then does.

I have tried 'startup repair', updated bios, deleted partitions and did clean install of the OS and also tried a different HDD. Nothing works.

I don't think it is a BIOS virus because no messages appear. is the ROM damaged?

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I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

Answer:Toshiba Satellite L500 PROBLEM!

  
Quote: Originally Posted by destiny24


I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?



This "Service Center" is called sevenforums.com
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

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Moving the lcd screen-cover (more opening or closing) causes black out the screenpicture. The problem becomes worse. an extra LCD screen gives a normal and good picture. I'm afraid there is anything wrong with de videodataconnection somewher around the movingparts of the screencover?
Anybody any idea? Thank you.
Houtlam.

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Hello every one Two days ago my laptop suddenly freeze with strange sound and screen off, after i restart it it's doesn't work and screen is black, i connected laptop to PC screen, sometimes PC screen start and down and some times get strange line " in attach", and other it work fine and laptop screen on , when i restart i face the same problem.When i start the laptop the fan work with high speed and hot air get out from it.

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Hi,

I have a problem creating recovery disks for the Satellite L500-126.

I am using the Toshiba recovery disk creator.

The 1st disk is ok.
When I try to make the 2nd disk, the systems stops exactly at 50% of the 2nd disk. and no more reaction from the disk creator.

I tried 2x, and each time i had to abort and throw away the dvd's.

any suggestions?

Answer:Problem creating recovery disks for the Satellite L500-126

Hi

You should try another DVD from different manufacturers?
It?s nothing unusual that some DVDs are not fully compatible and that the CD/DVD drives cannot write the data properly?
I had such issue in the past and could solve this testing and using different DVDs.

2 more replies
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Hello!

I recently received an Satellite L500-1XL, working just fine until i gave it to a friend...
The problem is that he updated the bios to V 2.10 (don't know why) and since then the image on the display appears like 15.4" even in bios.

Any ideas what could cause the problem?


Thanks

Answer:Re: Satellite L500-1XL - display problem after BIOS update

Can you please make a pic how it looks like and post is here?
2.10 is right version and I really don?t understand what the problem is.

Is Toshiba welcome screen shown as usual?

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Hi,

Yesterday is installed the bios update, and everything went ok. The only problem is when I now plug in my headphones, the sound also comes out from the laptop speakers. Before the bios update only the headphones made sound when I had them plugged in.

What can i do about this?

I have Windows 7 x64

Thanks in advance.

Answer:Satellite L500-1ZP - Sound problem after bios update

Problem fixed. I reinstalled the drivers.

Sorry for not trying this at first.

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Dear Toshiba,

Perhaps some can explain for me how this happens.

We have 2 x L500 laptops, One was purchased and activated on a day July 2010 ( Machine1 )
The other was purchased 1 day later from the same store and activated on the same day - 1 day later ( machine 2)

Yesterday, machine 1 responded with the Warning message, there is a problem with the cooling system - please shut down the machine and return it for service.

Today machine 2 responded with the exact same message, just after being switched on after 4 hours off....an unusual situation you say or is it some sort of built in : service generating feature ???
I am not convinced it's a fluke and there was nothing wrong with either machine that I could see.

Anyway a reboot of each machine fixed the problem, see how long it takes to return.
As you guessed it , both machines are out of warranty by a few months now.

If any of you have a similar problem, would be glad to hear from you.

regards,

Ernie

Answer:Satellite L500: Warning : Problem with Cooling system message

Hi

A friend of mine has got the Satellite L500. As far as I know the notebook runs pretty well.

I?m not sure if this message has been created due to a software issue but the notebook should shuts down automatically if the cooling modules would not work properly and if the temperature would goes up to a higher level?

So I recommend watching the temp level for the next time and of course you could get in contact with an Toshiba ASP in your country if would notice higher temp or some hardware issue with the cooling module?

1 more replies
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Hi

My DVD player is not working.

There is power to it. The motor fires up when I eject and reinsert it. The Control Panel Troubleshooting for Hardware and Devices says it is a driver problem but cannot fix it. Problem with driver.

I have reinstalled it from Toshiba site.
Is it saving to the correct place?
I'm running Windows 7 64 Bit and chose the correct driver for this.

Should I be using the 64bit?
I only have 3MB RAM which was the spec when bought.

If I wanted to change to the 32bit how do you do it without the CD/DVD player?
Is there any point in doing this?

Thanks

Richard

Answer:Satellite L500-1CQ PSLS0E - CD/DVD drive does not work - Driver problem?

Hi

To be honest I?m a little bit confused.
Are you not able to boot from ANY disks; Windows disk, recover disk, Linux disk???

If it?s the case, then this means that you CD/DVD drive is faulty.
Why? Because CD/DVD drive is recognized and controlled by BIOS while booting from CD or DVD.

When Windows operating system has booted up, then the CD/DVD drive should use the common Microsoft driver which is a part of the Windows OS.
This means that you don?t need to install ANY drivers in order to get the CD/DVD working.

If you can boot from any disk but if the CD/DVD drive is not recognized in MY Computer, then I recommend checking this:
http://support.microsoft.com/kb/270008/en-us

Before you would delete the upper and lower filters from the registry, delete the CD/DVD drive from device manager and then go to registry and remove filters. Then reboot the unit.

Good luck

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...



thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

19 more replies
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Hi.
I'm using a Satellite A100-906. The problem is the thing has started to shut itself down when starting to get hot (and NOT too hot too, just in 35 minutes of game paying or so!
Can anybody help?

Thanks in advance

Sarp

Answer:Shutdown problem on Satellite A100-906

Hi mate,

since when does this problem occur? Do you have still warranty on your machine? If yes, then send it immediately to an [Authorized Service Partner|http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_whitepaper.jsp?service=EU&WHITEPAPER_ID=0 000000871] for a hardware checkup/repair, but if NOT find some repair shop or some notebook technician and ask him to check your machine on some hardware failures.

I suppose that something with your cooling system is not working properly, so it might be the cooling paste on the CPU which has dried out or maybe the fan which could be clogged with dust...


Greets

2 more replies
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dear all
i bought my L-50-a-D6 notebook one year and half ago.
This summer I had a srange problem.
when connected to ac adapter it show red light (charging battery).
after very little the light turned to blue (battery fully charged).
then: as i switched it on, as it appears user screen. the pc shut down.
someone told me that it is a battery problem;
I think this is not true as all my old notebooks has the battery expired.. but turns on and work normally when conected to ac power.
I then asked local toshiba service an they returned me the notebook after a couple of weeks saying that battery was expired, was not covered by guarantee, and they had changed the rambas reason of sudden shut down..
the notebook seemed to be working fine and the charge light was spotting on-off red light.
after a week job and a windows self-update it shows the same problem as before servicing: battery charged blue light and sudden shutdown....
Thecnical support seems not able to let my notebook properly work without mew battery.
Is my notebook born to do so?
any idea about how to let my notebook properly work also with expired battery?
many thanks.
m.c.

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Okay,

I have the laptop over a year now, and I was running Windows Vista on it...
Then the laptop decided it wont shut down, it says shutting down, then the screen goes blank... and does nothing.
Waited hours, nothing.

So I format the laptop, and freshly install Windows 7...

Exact same problem, it doesn't sleep or anything just hangs there....
Starting up is also a problem, sometimes it says Windows Loading...

And thats it, nothing after that... I have to keep holding the power button down and trying until it starts

Any help?
 

Answer:Toshiba Satellite (Shutdown Problem)

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Hello...

I have a Satellite A200 with Windows XP Pro SP2 and sometime ago when I restart/shutdown the OS it hangs for about 45 seconds and then restarts/shutdown. In this time, the HDD it's used a lot.

In User Accounts from Control Panel, I've changed the way uses logon/logoff (unchecked Use welcome screen) and when OS restarts, I get the window "saving your settings" and "Windows is shutting down" and then this window disappears. After the window disappears, I get this hang for 45 seconds-1 minute.

I've downloaded the "User profile Hive CleanUp" from Microsoft and I still have the problem. I've also disabled the System Restore.

Can someone help me?
Thanks!

Answer:Shutdown problem on Satellite A200

Do you have many files stored on your HDD? Or maybe many programs installed? So, in such case I would recommend you to:

- clean up your system with some tools like "TuneUp 2008"
- defragment your HDD, you will see the system will operate much faster with an defragmented drive (best defragmentation result can be gained with "O&O defrag")
- remove unneeded applications
- get some registry cleaner and let them clean up the reg since a huge registry can slow down even a really powerful machine

So, some of my suggestion which should work...

:)

Greets

1 more replies
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I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.

IS MY LAPTOP SATA III?

Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Which one you want to use is your decision.

5 more replies
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On the spesifications of the Satelite L500-1V1 it says that there is 4096MB DDR3 RAM with 1066MHz, but why is there only 533MHz in each card?

I don't suppose you have to multiply it with 2?

Answer:RAM MHZ on Satellite L500-1V1

Hi

As far as I know the notebook has been equipped with the DDR3 1066MHz (PC3-8500) 2GB modules?
There are two modules means notebook uses 4GB RAM.

But the 1066MHz can be reached only if the FSB (front side bus) would support 1066MHz too?

Greets

4 more replies
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When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

So buy second 2 GB RAM and upgrade your notebook.

3 more replies
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Satellite L500/049
Part Number - PSLS3A-049002

my note book model is this one. When i buy this computer on last December. I install 32bit Window 7 . Then i found out the ram only used 2.84GB.

So i follow the toshiba webpage to recover my computer and upgrate to 64bit Window7. But final i found out the ram still 4GB (2.84GB used)

so how can i make the ram from 2.84 to 4.00 GB ?????? = ''4.00GB (4.00GB used)

Thanks

Answer:4GB ram use on Satellite L500/049

Hi,

Not sure if it solves your problem but try:

Go Start-Control Panel-System security -Administrative tools- System configuration-Boot - advanced options
make sure that maximum Memory option is not checked. If it's checked, uncheck, press Apply, Ok and restart.

Message was edited by: Jeka-IL

2 more replies
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I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

2 more replies
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I am having problems with my laptop not shutting down when I request it to do so. The message that TSrsTRAYWND isn't closing comes up and I am invited to close it manually. Even if I do this, the machine "hangs" and won't close down. I have tried starting up in Safe Mode and then closing - which it does correctly, but then when I start up normally and try to shutdown, it reverts to "hanging" again. The OS and all other programmes are fully up-to-date.

Can anyone suggest a solution, as from other online fora, I see others have the same problem, without a solution yet.

In anticipation of your help, thanks!

PS - I can't find any reference to TSrsTRAYWND anywhere.

Answer:Satellite Pro A100 (PSAAC) with WIN XP - shutdown problem

Hi

I have searched on my notebook for a TSrsTRAYWND.exe file but I couldn?t find anything. If you search for this file on the HDD do you get a result?

I think this has something to do with the drivers/software which will be loaded on Windows start up. You should try to disable all programs in msconfig => start up that you don?t need. Then try it again.

Sorry but that?s all what I can say at the moment.

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Hi All

I have Satellite A200-1M5 laptop; but it has a very annoying problem that I have not found a solution for it. When I choose any shutdown options (Reset, Sleep, Shutdown, hibernate) it does not work as required; I mean that when I make shutdown it resets, when I make Sleep its wakeup directly but the HDD does not work and the screen stay black as well as when i make hibernating it resets though it does its functionality. I have checked the power settings but all are good.

Also I have made a recovery for my laptop using the recovery CD but the problem still exists. On other hand i have noticed that when I Plug out the charger the shutdown operate well and the other are still the same.

Anyone can help me please... knowing I bought it just before 2 months and this problem exists from that time.

Answer:Satellite A200-1M5: Shutdown options problem...

Hi there,
Hm, sounds weird. I suggest you firstly to do a BIOS update:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

if the BIOS update does not help then contact a authorized service partner because your problem could be hardware related. To find the nearest one in your country you can use the following link:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT


Cheers

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i have a problem with my Satellite P100-347(pspa6e)

After about 10 minutes playtime with games like battlefield 2, the SIMS2 and so on.. my pc shuts down...
I suspected it was shutting down because of high gpu or cpu temp...

i could feel that my notebook was hot, but after playing for a while its normal...

so i installed HWmonitor to check my gpu,cpu and hdd temp...

this is what i shows:

THRM: 61.C - 141.F

CPU: core0\1 - both 64.C - 147.F

GPU: runs at stable 85 - 90.C
this at normal use...not games....

HDD: 39.C


Something has to be wrong!! gpu temp has to be too high?!?
i have tried a fresh OS install....



thnx for all answers and help!

Answer:Satellite P100-347 - problem with shutdown during gameplay

Hmm those temps may be a bit high.

Most likely there is dust in the heatsink. You can use compressed air to remove it. Or as a quick fix, blow into the vents so the dust exits the opposite way of the air flow.

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Hoping someone can provide with me some insight. I'm buying a new computer and other than Harmon Kardon speakers, I don't seem to see a huge difference between the L500 and the A500 series. To be more specific, here are the models I'm looking at. As you can see, they differ in price quite a bit, so what's the story? Is there a huge difference in the system other than the speakers?

[http://www.toshibadirect.com/td/b2c/laptop-model.jsp?family=Satellite&model=L500] [http://www.toshibadirect.com/td/b2c/laptop-model.jsp?family=Satellite&model=A500]

And yes, I'm aware of all the customization options, but even if they have the EXACT same specs, that A series is still more expensive. Why?

Answer:Satellite A500 or L500 - which is better?

I would go for the A500, because its generally a higher end model with faster components.

The A500 has an Intel CPU and dedicated ATI graphics, compared to the L500D which has an AMD CPU and a slower ATI Graphics chip.

2 more replies
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Hello Everybody!
I am Tibor from Hungary. I am not a big forum user but now I would need a little help.

I have a Satellite L500-1GE and I use Windows 7 ultimate (64bit). My problem is the following:
I can not use the hotkeys (FN + F1..9 buttons) and so I can not switch on/off the wireless. It always work (the led of wireless always burn). I downloaded the value package, hotkey, accesibility driver but bootless. In base without drivers some application work (ESC, F1, F5, F6, F7) but I setup the value package nothing work.

The most important function for me it is the the wireless switching (FN + F8) because if it always work I can not use my notebook full accumlator capacity.

Could you help me about this problem?

Thanks so much for your help in advanced and I wish you a Merry Christmas and all the best for the NeW Year!

Kind Regards,
Tibor

Message was edited by: BVCI32

Answer:Satellite L500-1GE - Can't use hotkeys

Hi

For using the FN keys you have to install Toshiba Value Added Package and Flash Cards supports utility. Make sure that both versions are released for Windows 7 64bit already. If you choose a Vista version it will not work!

Here you can download all:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Value Added Package must be installed firstly. ;)

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Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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hi everyone, i currently have a toshiba satellite L500, running windows 7, 3 gb ram 350gb hdd..

it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.

i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..

the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..

now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate,... Read more

Answer:Issues with my Satellite L500

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

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Hi

My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.

If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
Thanks

Answer:Satellite L500-1DT won't start

When you press F8 at start up can you see option ?Repair my computer??

Have you created recovery DVD?

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My New Satellite L500 1W1 Pro Freeze randomly.

I can't associate the freeze at any activity or any program.
The notebook freeze at startup or even afrer hours, with apparently no reasons (mouse pointer and keyboard freezed).

I've installed all the latest drivers and software available from Toshiba site.
I've tested the ram modules with different utility
I've tested the HD with various utilty and it's error free (only some SMART value like reallocation count)
I've disabled all settings regarding power management
I've controlled the temperature but it's ok when the system freeze, nothing strange BUT it freeze randomly.
At the end i've also uninstalled the graphic drivers and the system have installed the intel version automatically (now the system seems to be less freezzable).

I've uninstalled bluetooth and some other utility i don't use.

I don't know what other to try.

Windows 7 it's up to date and i've scanned the system with three different antivirus softwares + antispyware and it's clean, i can't uderstand what is the possibily cause

I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if the notebook it's replaced.

I need a goog PC for my professional activity and now with all this problems i need another notebook to work.

Please Help!

Answer:Re: Satellite Pro L500 1W1 - Freeze

Have you tried to restore the factory settings from hdd image or a recovery disk?

> I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if > the notebook it's replaced.

i don't see any problem to activate Microsoft office if you have a serial key. You can it do as much as you want. :)

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Hi,

Does anyone know where in the UK (Web or email address) I can obtain a Hard drive caddy and screws for a Satellite L500-1XC. Part No.AM073000200 ?

Thks
Peter.

Answer:Satellite L500-1XC - Need HDD Caddy

Hi

What caddy do you need exactly?
An external USB 2.5? HDD caddy in order to connect the notebook?s HDD to an USB port?

As far as I know the notebook supports SATA 2.5? HDD so you will need an SATA USB caddy.

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Hi

I have to buy a new keyboard for my Toshiba L500-1V1.
Could somebody please tell me which keyboards are suitable for Toshiba L500-1V1?

I have to get it as soon as possible and it seems to be impossible to find an original Toshiba keyboard replacement here in Finland.

That is why I am wondering if some other brands keyboard (f.ex asus, acer, hp, samsung, lenovo) would suit my computer because they are available in stores?

Thank you in advance!

Answer:Satellite L500-1V1 What keyboard can I use?

Hi

The Satellite L500 supports and is equipped with an standard black A4+10key keyboard.
Usually keyboards released for other notebook series using the same layout (A4+10key type) should be compatible.

Furthermore you can always order a compatible keyboard from Toshiba authorized service partner in your country.

Greets
Randy

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Hi all,

The DVD is not recognized when a dvd is popped into the laptop.
I have tried to reinstall the driver but no luck.
Does anyone have an idea?

thanks

Gunter

Answer:DVD is not recognized on Satellite L500-1XJ

It is not easy to say what is wrong there.
We don?t even know which DVDs do you use.

Maybe you should write little bit more about all this and offer some fact and relevant info. You know, for better understanding.

By the way, which driver you have installed again?

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Having just purchased a laptop as above I am faced with the question of what speed DVD to use.
The John Lewis PC after sales help service advised me that times 16 DVD's sometimes cause trouble and that I should seek X8 and use these if possible although they say they are now almost as rare a hens teeth. The say that a X16 may be OK but X8 would be more reliable.

I have not booted up my laptop yet as am awaiting supply of X8 that I located on Ebay as advised DVD-R NOT + should be used. I note that the disc tray is marked Rewritable + leading to more confusion.

Will make copy of operating software when the X8 are received and not before.

Any advise or observations would be most appreciated

Answer:Satellite L500-19X -What speed DVD's should I use?

Since long time I always use the same DVDs and I have never, but really never noticed some burning problems, especially not creating recovery medias.
I use TDK DVD-R 1-16x speed empty medias.

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Hi, My Satellite L500 won't boot. It will respond to F2 or F12 but just returns to a blank black screen with a flashing cursor as soon as setup is exited. I've removed/replaced battery and memory cards and also hdd but it has made no difference. I've tried F6 but this doesn't ssem to work. Anyone got any ideas please? Thanks

Answer:Satellite L500 Won't boot up

Hi,

What is the model number of your L500?

Have you tried running Recovery (by holding down the Zero key during Power On, or using the Recovery options in the Windows F8 Menu)?

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Can I change the CPU and GPU on my Satellite L500-210? If so, what is compatible?

Memory DDR3 2x2024 (4096 mb)
Chipset GM45
BIOS 2.10 05/06/2010
Socket P ( 478 pin micro FCPGA )
is currently INTEL DUAL-CORE T4500 2x2.3 GHz x64
GPU: Ati Radeon HD 4500 series 512 MB

Can I put a CORE 2 QUAD e.g. 9000 / 9100 / 9200 ?

Answer:Can I change the CPU and GPU on my Satellite L500-210?

Before we start discussion about this check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm at first.

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HI

I HAVE A SATELLITE L500 AND IT CANT FIND THE SYSTEM HARD DRIVE

PLEASE HELP

Answer:I can find HDD for Satellite L500

Hi

I don?t understand what you mean exactly;
You cannot find HDD for this notebook or cannot find Windows installed on HDD?
Can you boot Windows; yes or no?

PS: it would be really, really useful for all other users here in the forum, if you could spend a little bit more effort writing an posting here; means more info and more user-friendly text.

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I don't find the model L500-1ET and its drivers. Is this model XP compatible?

Answer:Re: Satellite L500-1ET - Is it XP compatible?

Hi willy,

As far as I know the Satellite L500-1ET belongs to the PSLJTE series and therefore you can find all driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have checked this and it seems that your model is XP compatible. You can download all drivers for XP. :)

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I formatted my Satellite L500-1ZP (PSLS9E) and thought idd install win xp instead of win7 (dont have the backup disk/partition)
now when i start it up with the windows XP cd in it the blue screen "windows setup" starts but when its finished loading it gives me an error code:
"*** STOP: 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)"

I've read somewhere that I need to download SATA drivers for my laptop and make a windows xp installation disk with the SATA drivers on it???

I've tried searching these drivers but i dont know wich ones i need and how to make the installation disk
Do I copy my original windows XP home cd and put the drivers in a folder somewhere on the disk?

I hope someone can solve my problem because the laptop is just one year old and I dont really want to buy a new one...

Answer:How to install WXP on my Satellite L500-1ZP?

I just hope you have created recovery DVD before you have started to install own OS. After own OS installation you will not have access to recovery data anymore.

You are right. For WXP installation you need SATA driver. How to install WXP on newer notebook models you can read on http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm

At the end I must say that your last sentence is pretty confusing for me. You have bought notebook designed for Win7 and you want to use old WXP on it. Do you really think you must buy new notebook if you want to install WXP?

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Hi I have this laptop and I want to know if I can do hardware upgrade (cpu , gpu , memory etc.)

Also I want to ask if i can put this cpu " i3-330M 2.13Ghz socket PGA98A " its from another L 500 but I don't know more .

Thanks .

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My Satellite L500-13W got the cmos battery broken and now it wont post it just turn on the fan for a second and turns off right after
Is it possible to fix the cmos battery?

Answer:Satellite L500-13W is not posting

I forgot to say that my cmos battery is soldered to MB

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Im looking to upgrade my Toshiba L500-1ZP
Upgrade includes 2 x 4GB DDR3 1066Mhz a SSD 500GB and changing out the current i3 330M with an i5 580M (tdp on both is 35W)

The only problem im walking against is Bios support for the i5 580M
Did Toshiba make 1 bios version for ALL L500 series laptops?
ifso can any one tell me if there is a toshiba l500 series laptop with a i5 580m cpu?

Thanks in advanced?

Answer:RAM upgrade of Satellite L500

not sure about the bios, but you might wanna make sure that the i3 die is the same as the i5 die (in shape and size). It should be because mobile i3/5/7's are basically all the same 2c4t with different clocks and cache amounts

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I didn't use my laptop for 2 weeks and now when I try to turn it on there is no sign of life other than the power lights at the front when it's plugged in. It's not just a screen issue - there are no whirring noises or anything when I try to turn it on, I just get nothing.

So far I have tried:

A power cycle
Changing the power supply and battery with my dad's identical computer.
Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.
Disconnecting the DVD drive and turning on.

None of these worked.

Does anyone have any ideas?

Answer:Satellite L500-1XD will not turn on

Hi

> Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.

What you could try to power up the unit using the RAM modules which are used in Dad?s identical notebook.
In case this does not help, I would assume some kind of motherboard malfunction might be the reason why the notebook cannot be powered ON.

How to solve this?
I guess you have no many options; the faulty part needs to be replaced. But I think this is a matter of expense

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Hi there

I have a toshiba Satellite L500 and windows vista is full of AppCrashes, so i wanted to restore the windows partition.The problem is that I can't start windows recovery rom pressing F8 or hdd recovery pressing 0 key. When i press f8 and choose the windows recovery it just ignores me, shows me a blak sren and the menu again.
I tried using Hiren's boot to start, before my pen burned off, and i could the recovery partions, i just can't boot from them.

Thanks in advance

Answer:Can't recover Satellite L500

Hi Luis

To be honest I didn?t understand what happen exactly but check please follow Toshiba document -
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
and check how it works.


Please post some feedback with exact explanation what happen when you try to start HDD recovery installation.

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I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.

Is this normal?

Answer:New Satellite L500/00U keeps configuring

I?m afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

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Hi All

Hope somebody could help me.
I have the L500-19X and the hard drive has failed.

How do I l know which one to buy to replace it.
I can't find any details anywhere

Many thanks in advance of your help

Answer:Satellite L500-19X - HDD has failed

Hi

You need an 2.5? SATA HDD.
Since SATA interface has no limitation, you should be able to use any SATA 2.5? HDD

Here are nice movies how to replace a HDD:
http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=116

Greets

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i have satelite series L500-14X and i'd like to upgrate my processor unit. I'd like to tell me about their compatible processor recommended

Answer:CPU Upgrade on Satellite L500-14X

Hi

I investigated a little bit and it seems that your notebook supports the Mobile Intel GM45 Express Chipset

According to the Intel page:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-hub

the chipset supports the:

? Intel? Core?2 Extreme Processor X9100 (6M Cache, 3.06 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9400 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P9500 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8600 (3M Cache, 2.40 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor 575 (1M Cache, 2.00 GHz, 667 MHz FSB)
? Intel? Celeron? Processor 585 (1M Cache, 2.16 GHz, 667 MHz FSB)
? Intel? Core?2 Extreme Processor QX9300 (12M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9800 (6M Cache, 2.93 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8700 (3M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Quad Processor Q9100 (12M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1700 (1M Cache, 1.83 GHz, 667 MHz FSB)
? Intel? Core?2 Duo Processor T9550 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T3100 (1M Cache, 1.90 GHz, 800 MHz FSB)
? Intel? Core?2 Duo Processor P9600 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1600 (1M Cache, 1.66 GHz, 667 MHz FSB)
? Intel? Core?2 Duo ... Read more

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Hi,

i had to recover my Satellite L500 ( windows 7 )after the originial hard drive crashed and I had to replace it with a new hard drive(Western Digital Scorpio Blue WD5000BPVT 500GB). I used the original recovery dvd but the installation stoped after the reboot while starting windows. with this error message: Setup Could not configure Windows on this hard ware.

Does anybody know a solution to this problem?
Thanks in advance.
Florian

Answer:Canīt recover Satellite L500

Hello Florian

Have you tried to install recovery image few times?
Does it always end with same error message?

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Hi, I would like to get a new charger for Toshiba. My first charger got lost and the second charger that I bought from ebay 3 months ago for ?10,- has stopped working. Where can I get a charger from? I googled and I found couple of wesbites e.g.

http://www.electronicavenue.co.uk/toshiba-satellite-pro-l500-1d4-laptop-charger-6380-p.asp

Chargers cost around 25-30 GBP. I don't want anymore problems with a charger. I am already behind schedule...
Where can I get a good charger from or that is genuine. Any other suggestions are welcome

Thank you in advance

Answer:Where can I get new charger for Satellite Pro L500-1D4?

The charger you found is OK and I think you don't need original Toshiba charger.
If you want to have Toshiba one the part number is PA3716E-1AC3.

Check it out. Googling around you will find it.

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Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

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I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

On Intel Ark page I could find the Intel mobile GM45 chipset specs and compatible products:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-Hub

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

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I would like to ask if this model can take video card with bigger memory or if this card can take bigger memory
''ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)''
Thank you .

Answer:Satellite L500-1D9 - GPU with more memory

Check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
Toshiba doesn't support GPU upgrade so you cannot use more powerful graphic card with your notebook.

Unfortunately hardware upgrade is very limited and supported is RAM and HDD upgrade.

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hi,

does anybody know why the L500-1VT is out of stock everywhere online and the estimated times till new stock arrives keep getting pushed back?

are Toshiba replacing this model with one just a good? i.e. i5 CPU and decent ATI graphics?

Answer:Satellite Pro L500-1VT - not on stock anywhere?

Hi

As far as I know the Satellite Pro L500-1VT is available ONLY in Italy and UK.
If you are leaving somewhere else, then you would need to search for another Pro L500 model with the same hardware specifications.

I?m sure some online dealers would offer similar Pro L500 models?

Greets

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I changed my operating system to windows 8 64bit , all hardware defined by windows except chipset & blutooth (I defined them once from Windows 7 another time from latest model like L830). but the function key not working (for wirekess/blutooth on/off ).

Is there any drivers for L500-21T for windows 8 64bit or from specific new compatible models drivers?

Answer:Satellite L500-21T & Windows 8 64-bit

> Is there any drivers for L500-21T for windows 8 64bit...
On http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU you can check if your notebook is supported for Win8 OS.

One more thing: your notebook has Intel HM55 Express Chipset. Interesting is that Tecra A11 with part number PTSE0E has the same chipset and it is supported for Win8 so you can try to use chipset driver offered for this Tecra notebook.

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My laptop will not switch on unless the cable from the on off switch is disconnected and the connections are bridged on the motherboard. Any suggestions please?

Answer:Satellite L500-1DT will not switch on

Can you start your notebook if battery is removed and notebook connected to AC power supply only?

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I have just purchased a Toshiba Satellite L500, switched it on and the first thing it is doing is going to the "System Recover Menu". Is this what it is supposed to do???

I selected the 64 bit option and now it comes up with a big "WARNING" that all my data will be overwritten. HELP please...do I go ahead with this system recovery stuff.

This is a brand new laptop never been switched on before.

Answer:Question about Satellite L500

This notebook model is not known to me but I presume your notebook is delivered with Vista 32-bit and Vista 64-bit operating systems. When you start it for the first time you must make decision which one you want to use.

If you choose 64-bit version other one will be deleted and you can use installed version only.
So think twice before you choose OS you want to use.

Later when the OS is installed first thing you should do is to create recovery installation DVD. If something goes wrong you will be able to install chosen operating system using this disc.
For DVD creation use please preinstalled "Toshiba Recovery Disc Creator". I am pretty sure shortcut for quick start you can find on the desktop.

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hello every body

I really need drivers for Satellite L500-14F. I just bought it and I did format for it then it asked me for drivers update. The shop doesn't gave me any CD for it. Is it right for this model without drivers CD if it is why they made without drivers update?

Please answer me I'm waiting.

Answer:Satellite L500-14F - Where can I get drivers?

Hi!

What OS have you installed?

The L500-14F belongs to the PSLJTE series so you can find all drivers on the Toshiba page. I?m wondering that you didn?t find them.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

And yes that?s normal that Satellite L500 doesn?t have a recovery DVD because you have to create this disk yourself. Therefore you have to start the Toshiba recovery disk creator on preinstalled OS but now it?s too late because you have already installed another OS. If you want a recovery disk you have to order a new one from Toshiba directly.

At the end I can only say you should read the user manual first if you buy something new. You shouldn?t use the notebook if you don?t know anything. ;)

Bye

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Hi,

I have a Toshiba L500-176 with Windows 7 Home Premium (64), only one month old and I have a problem with it.
Suddenly, it stopped connecting via wifi, I thought it would be to have installed or uninstalled a program and restores the system to a previous point where if it worked, but still did not detect connections, so I restored the former point, asin but I kept working.
I have tried to activate the wifi with the famous combination fn + f8 but as happens to many people is no particular combination appears on the screen (but on the keyboard). So look at the ConfigFree where it appears that the wlan connection is not available. "

The connections via ethernet cable running smoothly, but as withdrawal cord, no wifi option anywhere.

I tried to fix it with drivers available for this model but no way, as a last alternative format the computer to see if he returned to its original state, but still not working, the wifi light comes on only when you reboot, at first.

There a solution? why looking for information I've found many people with the same problem and few solutions.

PD: certainly in the device manager you see only the Realtek PCIe Controller Family. And right now I have no ethernet cable connected...

Message was edited by: Maryan

Answer:Cannot enable and use Wi-Fi on my Satellite L500-176

Hi,

> as a last alternative format the computer to see if he returned to its original state, but still not working
> certainly in the device manager you see only the Realtek PCIe Controller Family

As I see, you have made a factory restores settings but it is still not working. Also, it's not shown in device manager that makes me think that there is hardware malfunction related to wifi module. You said it's only one month and still under warranty. So, contact the Asp (service center) in your country:

http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

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after leaving my 18 month old L 500 on over night it will not start a brief orange blink on the edge is all that happens it is fully charged any ideas its been fine till now

Answer:Satellite Pro L500 - Will not switch on

Hi buddy,

Hmm... Properly it?s a hardware malfunction...

But in your case I would try this:
Remove the battery and AC/DC adapter. Then wait at least one hour and then connect battery and AC/DC adapter again. Make sure battery is charged and try to start the notebook.

Does it start now?

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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

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Hello,

I just instaled Win XP on my L500-13Z but I cant find any driver for my motherboard card. It seems that it is a Toshiba motherboard called KSWAA 1.00 but I didnt find any XP driver...
Hope I'll find some help here.

Thank you

Christophe

Answer:Need drivers for Satellite L500-13Z with win XP

Hello

As far as I know newest notebook models will not be supported for WXP anymore. At some point WXP must be history and you should use newest hardware with newest OS.
Anyway, your notebook model has Mobile Intel GM45 Express Chipset and if you need WXP drivers you are on your own. Google is your friend! ;)

I just hope you have created recovery installations DVD before you installed WXP.

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

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Hi guys,

I recently bought a new Satellite L500-19X.
Had no real problems until the battery died last night and now it will not boot Wndows at all.

When i switch it on it comes up with the "Start Windows Normally" and "Launch startup repair" options. If i try and repair it loads some files then goes to a black screen with the cursor on it. If I start windows normally it just tries for a bit and goes back to those two options.

From what i've seen a lot of people have had similar problems, all o the sugested solutions have been unsuccessful for me though.

Can't load safe mode. Tried using the recovery disc that was provided and that just leads to the same black screen with the cursor. Also tried booting up without the bttery etc. that also didnt work.


I'm running (or at least trying to run) windows 7 which is already installed on the hardrive.

Any help or suggestions would be greatly appreciated, ive tried pretty much everything though.

Cheers for your time. Any help would be great.

Answer:Cannot recover my Satellite L500-19X

Hi

Hmm?. you?ve got a blinking courser in the upper left corner?
This looks more like an HDD or partition issue?

But try this:
Power up the unit and press F8.
Then choose ?Repair my Computer? and then choose (if possible) HDD Recovery.

If this is not possible then go to BIOS and check if the HDD is recognized (all details should appear).
If HDD is not recognized, then this would mean that your HDD is faulty.

If the HDD is recognized then there could be something wrong with a partition on the HDD?

In such case you could try to create an bootable system disk like WinPE:
http://en.wikipedia.org/wiki/Windows_Preinstallation_Environment

Then could format the HDD again and after that could use the recovery disk in order to reinstall the Win 7.

Greets

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I have a friend moving to NZ soon. What will she need to use her laptop. JUst a UK to NZ plug adaptor or new mains adaptor?

TIA
Trevor

Answer:Using a UK Satellite L500-1XL in New Zealand

> JUst a UK to NZ plug adaptor or new mains adaptor?

Yes, I think he will need just an wall adapter. The AC adaptor works worldwide.

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Dear Forum members!

I have a Toshiba L500-1XR (PSLJHE-001001HU) device.

Its originally shipped with core i3-330M (C2) CPU.
I'd like to upgrade it to i5-520M or better CPU -which same socketed, and have same power consumption.

From this i5 CPU, there are 2 steppings: c2, k0
My CPU have C2 stepping.

My question is:
Is BIOS 2.00 supports K0 steppings CPU's also, or - downloadable newest(?) BIOS 2.10 supports K0 stepping, or not at all?

So, can I use all, same socketed CPU's, or C2 stepping's only?

I didn't find any relevant information on internet.
Where can I find more information about the BIOS changes?

Answer:Satellite L500-1XR CPU compatibility

As I see, 51+ person opened my question, but, still no answer.

IF is it so difficult question, please, provide me with an idea, where, how can I get this information?

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So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.
http://i.imgur.com/7bHA0h3.jpg

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

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Hi.

My notebook have a built in camera, and this camera thos not inicialize,

I ave done a HDD recovery, and after that the web camera software was not installed. I downloaded de this software an the camera drivers and instaled it in the laptop, but the camera, but the camera doesn't work any way.

There are some way to fix it?

Thank you.

Answer:Satellite L500 - Web Cam is not working

The question is: is cam hardware recognized and detected by the system or not?
Can you see it in device manager?

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Hello,

sorry my english is not so good and I hope you can help me.

Today my dog run over my laptop and the key K is broken. The plastic on the key is broken. Is it possible I can only order the key K for myy notebook?
I bought the notebook in last year and I need my notebook every day. Thank you so much for your help.

Best regards,
palma72

Answer:The key K is broken on Satellite L500-R19

As far as I know you cannot order one single key but if only the small key cap is broken but small mechanism is not defective you can try to contact Toshiba service and ask for help.
I?m 100% sure they have enough defective keyboards and can give you this single key cap.

Pay a coffee and maybe you will get one. ;)

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Hello,
i can't install Windows 8.1 (Windows 8 is running successfull). Is this "by design" (maybe missing support for things like PAE, NX or SSE2. see http://windows.microsoft.com/en-US/w...is-pae-nx-sse2).

Thanks for help

Frank

Answer:Satellite L500-1C7 and Windows 8.1

If Win 8 runs on your notebook properly, then it should be possible to upgrade the Win 8 to Windows 8.1 too…

In order to get Win 8.1, install all Win 8 updates and then access the Windows Store to get the Win 8.1 update.

It should be possible to install the Win 8.1 update in case Win 8 is already up to date.

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Help!

Just got the laptop out of the box (new) - turned it on.
Windows 7 Administrtaor account is locked and Other User won't recognise password / name.

Help!

Answer:Cannot boot Satellite L500 - new out of the box

Hi

Try this:
Power up the unit and press F8.
Choose Repair My Computer and then choose HDD Recovery.
The HDD recovery should start again and you should be able to reinstall the OS.

Good luck

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Hy!

Where can I get the driver for the FN key?

Answer:Re: Satellite L500-1XZ - Where to get FN key driver?

Hello

You can download all drivers and tools here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

You need Value Added Package and Flash Cards Support Utility.

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I see that I have three Primary partitions already made on this new L500 ~
1.) 2GiB /dev/hda1 for Toshiba Recovery,
2.) 330+GiB (C:) for Vista and 3.) 12GiB /dev/hda3 ???.

I need to dual boot two windows installations and use and extended partition for Linux and Storage.

What is the third partition for and can I configure things so that I can save it within a Logical Partition ?

My aim is:

/dev/hda1 = Toshiba Recovery
/dev/hda2 = Vista
/dev/hda3 = Windows 7 ~ RC7
/dev/hda4 = Extended for all others ( including Linux, the 12GiB existing and a common storage space as well.)

Any suggestions or thoughts before I dive in ?

Regards, SnapafunFrank

Answer:Satellite L500 - What is the third partition on HDD?

Hi

The third partition belongs to Vista.
Vista creates two partitions; one a usual partition to install system and the second hidden partition for backup files. These backup files are important for Vista. Vista needs it to repair the OS if something will go wrong?

So it?s strongly recommended to leave this partition on the HDD?

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Hi,

Just bought Satellite L500/01K upgraded to window 7 (32 bit).
Only Fn (F6 F7) key don't work.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

Last but not least ECO mode utility should also be reinstalled. ;)

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Hello To Every One.

Dear All.

I Have *Toshiba Setellite L500-14F* Model and Currently i am Running Windows 7 On it ,As It Did Not Came With Any OS So i Install Windows 7 on it.

So Now I Want To Install Windows XP on it , As I am Facing Some Problems to Work With Some Software Which Are Not Supporting and Having Compatibility Issues With Windows 7.

I Had Allready Downloaded All Drivers For Windows XP For This Notebook.
By Reading and Searching The Forums I Found Out That I Need To Upgrade They BIOS Also So I Did That But Invain.

So Please Help By Guiding Me That What Steps Do I Had To Take To Successfully Install The Windows Xp on This Machine. As I Am Faild Twice A Time.

Thanks in Advance

And Best Regards

Answer:I want to install Win XP on Satellite L500-14F

Hi,

if you want to install Xp on your computer, you need to change Sata Controller in Bios ,,Compatible,, otherwise you will meet a blue screen during installation. It's because of AHCI drivers Then after installation, you can download and install Storage Manager and return AHCi mode in Bios. You can also integrate them into Windows disk.

you can read here:

http://aps2.toshiba-tro.de/kb0/HTD9401AN0000R01.htm

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I'm currently having issues with my Toshiba Satellite L500 series. The problem being, I can run purchased audio CDs, as well as DVD movies, but I can NOT run DVDrom games. Music CDs automatically start up Media Player just fine, as well as movies with their corresponding players.. DVDrom Games (such as Dragon Age Origins and Left 4 Dead) will not read, nor be recognized. When I go through "Computer" and try to access the game, it says "No disc available. Please insert disc into D: drive". So from what I'm understanding, the CD/DVD rom can not be completely broken if it is reading all types, except for DVDrom games.

Can someone PLEASE help me with this! It's rather frustrating since my computer is just now at a year old! I'd hate to think all computer companies sell computers that fall apart after a year.... I was hoping it was different with Toshiba.

Once again, CD/DVDrom can read CDs and DVD movies, but NOT DVDrom Games. Please help!!! Thanks in advance!

Answer:Satellite L500 - Can't run DVD-ROM games

Hi adecker,

Maybe it?s caused due the upper and lower filters in registry. You should try removing it as you can read in this Microsoft Knowledge Base article:
http://support.microsoft.com/kb/314060

I had a similar problem that certain disks can?t be read anymore. So I went thorugh the forum and founded out to clean the CD/DVD drive lens by using a microfiber cloth. Be careful if you do this and don?t scratch the lens.
Check this!!!

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I bought a Satellite L500 and brought it home the first day I froze, the only way to switch off was the on off button. Luckily the shop kindly replaced it for me. Took the second Satellite L500 home and the next day it did the same thing! It froze and I rang toshiba and they told me to run recovery disk, I did and it again froze after recovery?

Okay I went back to shop and they again kindly exchanged it for another L500 (why did I bother). Now 4 weeks later after being okay its started freezing again. Now this is a big problem! I am so dissapointed with Toshiba and quite annoyed of to. I rang them an have to ship it off, and telling me to pay an 82 dollar fee and its under warranty. This is not stress a uni student needs!

I decided to google these L500 series and apparently this is quite common the freezing thing? Can anyone suggest a solution?

Answer:Satellite L500 - Always freezing

What drivers are you installing? Maybe a printer driver or something is causing the freezing?

Did you install extra RAM? Run memtest to test the RAM for errors. www.memtest.org

Also try disabling the Wireless LAN. Some Routers can freeze laptops and require a firmware update

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What make and model is the Ethernet? I have looked at manual but it doesn't mention it.

Thanks

Answer:Which LAN card is used on my Satellite L500-1XJ?

Hi

Your notebook has Realtek LAN card inside.

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l500 is slow and hangs or takes ages to respond, Streaming is all so a problem, takes long to buffer

Answer:Satellite L500 shutters

Hi

Did you try new OS installation?
Try that using the HDD recovery option. (press F8 while powering the notebook and choose repair my computer)

Did you scan the OS for some viruses?
If not, do that!

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The AC Adaptor on my Satellite L500 died while the laptop was in for warranty repairs (again), the repairer put the cord straight in the bin without recording the part number for me.

How can I find out the PA number to buy a replacement adaptor?

Thanks

Answer:Need new AC Adaptor for Satellite L500

Hi

What you need is 19V AC adapter. You can use several AC adapters but can you please post exact notebook model name (L500-xxx)?

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Hi

I have a L500-19Z laptop and wish to plug it into TV to watch films. Noticed it has an HDMI port.

Would an HDMI cable be sufficient to plug into TV? It also has another port similar to a DV port? can you use this also? if so what cable would I need for the latter.

Thanks

Answer:Plugging Satellite L500-19Z into TV

If your notebook and TV have HDMI ports then buy high quality HDMI cable and use it to cvonnect your notebook to the TV.

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Hi,

My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.

This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

Answer:Satellite L500-DT1 won't Start Up

Hi,

Can you enter the Bios pressing F2 on powering up? Have you tried to restore from Hdd recovery? You say that has started after trying to do a System restore, so I guess the bootsect.exe corrupted... If you have Windows live Cd try to boot up from it.

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Hi everyone,

I'm looking to replace the existing 2Gb factory fit memory with 2 x 4Gb .

I've purchased the memory after confirming the memory requirements by manufacturer and model.
When installed the Bios correctly reports 8Gb installed yet when I allow the computer to boot the screen sits blankly with a cursor blinking in the top left corner. Leaving the unit for up to an hour makes no difference.

I've tried to load each sim individually with the same result and have replaced the memory once already with the supplier to no avail.

The memory supplier has now suggested going back to Toshiba (I guess out of desperation).

Am I doing anything fundamentally wrong ?

Answer:Upgrading RAM on Satellite L500-1XC to 8GB

> I've purchased the memory after confirming the memory requirements by manufacturer and model.
Can you please explain this with more details?

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Hi, I have recently bought a brand new toshiba laptop but I am already concerned that the fan automatically turns itself on and off every 30 seconds. It gets really annoying and I haven't known any other laptop to do it. is there something wrong with the laptop already or is it normal?

Thanks in advance.

Answer:Satellite L500 1XC Fan query

Try please to set ?cooling method? to minimum level. Notebook should run much quieter than before and without permanent on/off switching for cooling vent.

Power settings > for used power plan go to change power plan settings > change advanced power settings > Toshiba power saver settings > cooling method.

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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

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Hello, I hope some one can help.

The computer is of my brother and he lost the installation cd and we need it to reinstall windows and all the features. I hope some one can help us.

thanks!

Answer:Need installations CD for Satellite L500-245

If you use original OS that you got with your notebook you can create new recovery DVD using preinstalled Toshiba recovery disc creator software.
You can also try to reinstall original recovery image using HDD recovery option - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If not than you must order it on https://backupmedia.toshiba.eu/landing.aspx

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Hi

i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing

Hi

Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

You should also check the RAM using an memtest tool...

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