Computer Support Forum

Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?

Question: Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?

Hello,

Why the Toshiba DVD Player doesn't work when i plug the HDMI cable for OUT on my other screen larger...

while it plays nice the DVD on the computer, and while i can get the signal HDMI OUT with VLC playing other video formats...

I hope there is a way to unlock this, because i prefer to play DVD from my computer (for sound issue as i ear not well)

Thank you in advance for your help, if you can.

Regards.
Mylene
(Satellite L5001QK France)

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Answer: Satellite L500 1QK - HDMI out doesn't work with Toshiba DVD Player?

Hello

To be honest I don?t know 100% what your problem is.
If you want to watch DVD movie on your computer using Toshiba DVD player but the pic should be shown on the external display please do as follow:

When you have connected HDMI cable to external (other) screen, use FN+F5 and switch to this external display only. When you see desktop on the external display start Toshiba DVD player and I think everything should be OK.

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The HDMI port on my Satellite L500 laptop is not sending information to my sony bravia tv. All was working fine up until a couple of days ago. When i plug the hdmi lead into the port, it seems as if the laptop is aware it's plugged in as the screen flickers. The fn +F5 keys do as they should, but no picture appears on the tv. The tv shows a lead is plugged in also and again the screen flicks to say a source is there but then remains black. I can't see an issue in device manager and all drivers are saying they're up to date. I have also tried a new hdmi lead but nothing. Can anyone help with this?

Answer:Toshiba satellite L500 HDMI no longer works.

Try running a System Restore back to a previous point when it was working.

If still not working uninstall and re-install the graphics drivers from the Toshiba Support site for your model.

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I have a Satellite L500 and the FN key does not work for connecting to a wireless network or to the F10 key and previously worked?

Help is urgently needed.

Answer:Satellite L500 - FN key doesn't work

Hey,

So if your FN keys don?t work anymore, I would recommend reinstalling Value Added Package and Flash Cards Support Utility. These tools are controlling the FN keys.

http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

On this page you can download both tools. Just download and install it, after this you should be able to use FN keys again.

Check this!!! :)

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Hi I HAVE L500-1XL AND MY KEYBOARD DOESNT WORK THE KEYBOARD BACKSPACE AND TYPING I GET A ROW OF TTTTTTTTTTTTTTTTTTTTTT LIKE THIS IVE CLEANED IT AND STILL DON'T WORK

Answer:Satellite L500-1XL - keyboard doesn't work

Hi

Get in contact with your Toshiba ASP in your country and ask for the keyboard replacement.

Greets

2 more replies
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Hi,

I have Vista L500 with a dead keyboard. This machine has not been dropped or had anything spilled on it. I have plugged in external USB keyboard which works. The laptop keyboard does not. I have flashed BIOS, updated drivers, held shift key for 10 sec (read on another forum), reset computer, checked Windows Vista updates and ran 3 Virus checks.
Everything is perfect, just no Keyboard?

What else should I check? Could it be a motherboard problem?

Thanks for any help given :)

Answer:Satellite L500 - Keyboard doesn't work

Hello

Can you enter the BIOS (F2 key) with internal keyboard?
If not the internal keyboard seems to be defective and needs replacing?

I don?t think you can do more. I mean you tried everything what is possible and if an external keyboard works the OS installation should be ok.

The keyboard can be ordered and replaced from an authorized service provider. Do you know how to contact the guys?

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Can anyone help?

I have a Satellite L500-1WG, I have ripped music into my music (the default setting), and it doesn't show in my media player library. I have spent hours trying to figure this out

Answer:Satellite L500-1WG - Windows Media Player doesn't show my libary

Hello

I think you have to check the libary settings of Windows Media Player. In Options > Library you can choose which folders should be monitored. I think you have to monitor the folder where you added the music.

Check this!!!

4 more replies
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I have problem with my wireless switch. Take a look at this [picture|http://bildr.no/view/591716]. It says "bryterstatus: p?" which translates (poorly) to "switch status: on".

Although, when I press Fn + F8, nothing happens. All the other FN + "random button" hotkeys work though. In other words, I can't connect to my wireless. I know that it works, because I can connect with my iPhone. There's also nothing wrong with the connection, I've tried to deactive / active on and off. Tried to restart my laptop. I've even downloaded new drivers. Nothing seems to work. How can I turn on the switch?

Best Regards,
Miguel Rodrigues

Answer:Satellite Pro L500 - Wireless button doesn't work

Hello Miguel

Has your notebook ?factory settings? or you have changed something?
Have you installed own operating system or notebook still has original preinstalled operating system?
Is WLAN card installed and listed properly in device manager?

WLAN usage is so simple and by ?default? it must work properly. The same principle is on all Toshiba notebooks same. When you want to use WLAN you must move WLAN switch to position ON and use FN+F8 key combination to enable WLAN card. That?s all.

What you can try is to reinstall Value added package?

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I've upgraded my Windows Vista to Windows 7 Utimate 64 bit (Upgrade not clean install) for my Satellite L500-126.

Everything works fine except the hotkeys (FN+F keys), the hotkeys worked fine in Vista before upgrade. I want to reinstall the drivers or applications for the hotkeys but the downloads page confuses me a lot. Which driver and applicantion I should download for that hotkeys?

THX!

Answer:Satellite L500-126 - Hotkeys doesn't work on Windows 7

Hi

For the FN keys and all other ?special function? you need only the Toshiba Value Added Package. It contains all drivers that you need for these functions:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have installed Windows 7 on my Satellite A300 and Qosmio F50. After the installation of Value Added Package I can successful use the FN keys. :)

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I can't get the mouse wheel to scroll in any application using an external mouse - the touch pad scrolls ok.

I have tried many different mice. The wheel button brings up a display of all the programs I have open (Windows 7) but moving the wheel does nothing. I'm currently using a Microsoft cordless mouse but I have tried it with corded mice as well. Nothing seems to work.

Thanks

Answer:Satellite L500 - Mouse Scroll doesn't work

That?s really strange.
Have you maybe installed some application that you got with this Microsoft mouse?

I have two notebooks and two external devices. One is Logitech and the second one some cheap no name mouse and both were recognized properly on preinstalled Win7.

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Hello,

About a month ago I spilt pepsi on my laptop and had it sent for repair. I got it back today and it had a new keyboard installed, among other things. But, the new keyboard is not functioning correctly.

A bunch of the keys type nearby letters instead. E.g typing "a" gives "aq1", "b" gives "bgt". It seems to type the letters vertically above. Some work fine.

Is the new keyboard faulty, or does it need calibrated or something? My laptop model is L500-19X.
Thanks.

Answer:New keyboard on Satellite L500-19X doesn't work properly

My advice: don?t waste your time on forum expecting some help. How to give you proper answer to your questions?
I have only one answer to your question: no, keyboard doesn?t need to be calibrated.
Contact service provider as soon as possible and ask for help.

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Now I have wanted to connect my Laptop to my TV again (I have done this before by using an HDMI cable and FN+F5, however not anymore.) but now for the first time I have noticed that the FN key does NOT bring up the menu it used to bring up when I pressed it before and I have no idea what is causing this.

I have tried using google ect to find a solution and the thing I noticed is that when I go in Start>All Programs>TOSHIBA>Utilities other people seem to have "Flash Cards" and "Flash Cards - Setting" now all I have is Flash Card Help, Restart Flash Cards and Settings for Flash Cards. I am just saying this to see if this has to do with the problem anyways moving on.

I would like to know how to fix this problem I already tried to install the Value Added Package but it did not help at all and this problem was probably caused due to me fiddling around with my laptop. Thanks in advance.

PS:
Toshiba Satellite L500 (Part Number thingy: PSLS0E) Windows 7 64 bit.

Answer:Satellite L500 PSLS0E - FN Menu doesn't work

Hmmmm..... Usually Toshiba Value Added package reinstallation schould help.

Try please one more time to remove VAP from the system, restart your notebook and install latest version from Toshiba download page.

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Hello,

I bought a L500 six months ago and now it's almost useless. Trying to operate it by starting it normaly is impossible, taking more than 40 minutes just to start up. Getting any program running or any window open takes many minutes more, if at all.

I have tried restoring the computer to a previous date but it only goes back to two weeks ago and is still facing the same problems. I have checked for bad sectors and not found any. I have also tried doing a CHKDSK but it eventually freezes after a couple of hours during stage 4 of 5, in the following file:
Users\DANIEL~1\AppData\Local\MICROS~1\Windows\TEMP OR~1\Content.IE5\FIA7RO0V\combo[1]

I can operate the computer in Safe Mode most of the times, but when moving information it tends to freeze or slow down a lot. I have been backing up my information and many times it freezes during the process.

I have been using Microsoft Security Essentials but it has been deactivated. I can?t get it back on, although I have been constantly using USBs changing information between computers and no virus have been detected in the my other computer.

I do remember that one of the things that first started working strangely were WMP and VLC, as movies saved on the disk and some music albums would start freezing up after 5 minutes of being played, then playing again for a while and freezing later again.

What do you think the problem is? Is it likewise this will be a problem covered by the warranty?

Please let me know w... Read more

Answer:Satellite L500 doesn't work properly even on Safe Mode

Hi buddy,

> Is it likewise this will be a problem covered by the warranty?
It?s only covered by warranty if it?s a hardware malfunction but if it?s just a software or driver issue it?s no warranty and you have to pay for service.

Anyway, it?s hard to say what the problem is but theoretically it could be software related only and even in safe mode you have several issues I would try reinstall Windows from Toshiba recovery disk. This can restore the original factory settings (out of box settings) and with these settings everything should work properly. Then you can make sure it?s no software or driver problem because the recovery image is pretested by Toshiba.

If you still have problems after recovery installation contact an ASP!

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I am using windows 7 ultimate x64 on L500-126, the new win7 x64 drivers have been available since yesterday.....

However, the Flash cards (Fn Hotkeys) still doesn't work after the installation of the new VAP. The flash cards is able to show up at the top of my screen, I can click them by mouse, but the Fn combinations does not work at all!

I've noticed that there is a downloadable driver called "Flash Cards support", even I installed this application the problem still remained.

Then I uninstalled VAP and kept "Flash Cards support", to my surprise, the combination of Fn+F6 and F7 (Adjusting brightness) worked! however, without VAP I could not use other combinations.

Are there still problems with the new VAP for win 7 x64?


P.S. The new "Hardware setup" seems to be a problem as well, I tried to change some configurations in this application but after re-boot all the options went back.

Answer:Satellite L500-126, Flash cards (Fn Hotkeys) still doesn't work

Please don't create different threads about one and the same theme!
Follow your first thread:
http://forums.computers.toshiba-europe.com/forums//message.jspa?messageID=182199

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Hello,

I have updatet my Toshiba Satellite L500-20X to Windows 8.
Unfortunately, since this update my WLAN Switch no longer works. All function keys work to F7, only F8 (WLAN switch) and F9 (touchpad) no longer work.

What can I do?

Thanks in advance.

Kind regards
Klaus

Answer:Satellite L500-20X - WLAN switch doesn't work after Windows 8 Upgrade

Satellite L500 is not Win 8 upgrade supported? so I think the problem is a missing driver or software?

As far as I know in order to use the FN buttons the Value Added Package for Win 8 needs to be installed.
Check other driver area for Toshiba notebook series supporting the Win 8.
Maybe you could use the VAP released for other series.

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Satellite L500-1WP

After update from Windows 8 to 8.1 my external USB 3.0 disk do not work.
Windows message: "Device not recognized".

Answer:Satellite L500-1WP: after Win8.1 upgrade external USB 3.0 disk doesn't work

Hi

I guess you are talking about external HDD which supports the USB 3.0 standard.
Right?

Did you try to connect the external HDD to another USB ports?
Do the USB ports work properly in connection with other USB devices?

Does the USB 3.0 device support Win 8.1?

You should check this.

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I tried to connect my Satellite R630 X via HDMI with my Full HD 1080p Sharp LC-32XL8E tv.

The tv will recognize the connection but reports an "incompatible signal" and stays black.
The Satellite turns screen into black and will only come back if I disconnect the HDMI-cable.

If I connect via RGB too, the Satellite will work in RGB and (!) HDMI mode, but with the native resolution from 1366x768.
Trying to use RGB-Mode and changing the resolution to 1920x1080, any resolution above 1400 will not be displayed.

I think, that the Sharp and the Satellite will not communicate correct about the possible resolutions.
Two other (older!) notebooks I've tried with the same tv will work well: I connect the tv and the tv will show the desktop in the right way.

What can I do? I cannot access to any options while the Laptop is connected per HDMI, because the two displays only will show black screens. When I disconnect, the Satelite will not give any possibility to adjust a monitor, that isn't connected actually.

Answer:Satellite R630 - HDMI doesn't work

Hi Verwaiser,

How do you switch to the TV? You can test FN+F5 key combination to do this. Then you can switch between all monitors (internal and external).

Furthermore I would test another cable in your case.

Also try updating the display driver. You can download newest version on official Toshiba website:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Check this!!!

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I have a Toshiba Satellite P300 1Ci and when I play a DVD with Toshiba DVD player I get an error saying:" kan de video niet naar een extern apparaat uitvoeren. controleer de instelling van de externe uitgang nadat u de toepassing hebt beeindigd" or in my best english: can't execute the video to an extern device. Check your configuration of the external port after you have terminated this proces.

anyone can help me?

Answer:Satellite P300 - Toshiba DVD player doesn't play DVD

Hi,

Are you trying to watch a DVD on external monitor? Or can you explain what you mean with external device?
Maybe the application must be reinstalled. You can download it on the Toshiba website.

I don?t use Toshiba DVD player so I think I can?t help you but I use VLC media player to watch DVD?s. It?s a small video player that can play the most audio and video files. It?s really nice tool and freeware. You should try it too! ;)

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Hello,

I have buy a Satellite C70D-A-11T and pass it on Windows 7 64 bits Home Premium.
I install all the drivers and I haven't any problems.

When I want to connect it to my TV for first time, I discover there is no sound on the TV.
I try to go on the speaker (near the clock of windows), right click, sound, first tab (I think it is "Playback" in english... I have a french Windows) and my device (TV) doesn't appear.

I come back on Toshiba Support website to download the last driver "HDMI Audio driver" for my laptop, I connect the cable, and it appear in the sound properties. I select it as my default device and the sound come right from my TV.

Great !

But when I restart my laptop (with or without the HDMI cable), the TV disappear from the list in the sound properties, the only one solution to recover the sound is to reinstall the HDMI Audio Driver.
If I start the driver installation with the "advanced" option, I have the list of drivers to install and I see all drivers are already installed, but the HDMI Audio Driver will be upgraded... I install it and it work until the next restart.

Could you explain me why the version of the driver don't stay on the system, and how to make it work without reinstall it everyday ?

Thanks a lot for your help.

Stephane

Answer:Satellite C70D-A-11T - Sound doesn't work with HDMI

Anybody here ? :(

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Hi.

I have a new Toshiba Satellite L775 with HDMI output.

I wanted to connect the notebook to my TV for looking pictures via HDMI.
But it didn't work.
I connected the notebook with HDMI wire to my Samsung-LCD-TV.
Both, wire and TV already work. (Normally I use the wire for receiver to TV, without any problems).

I tried to change the output with Fn+F5 to TV-monitor (or TV-monitor & notebook).
But the TV doesn't detect the notebook, anyway.

What's wrong?

Thank you for solutions.

Best regards
WE34

Answer:HDMI output doesn't work on Satellite L775

> But the TV doesn't detect the notebook, anyway.
Does the notebook detect TV? With other words, when you use FN+F5 are several options available including HDMI option?

I presume your TV has several HDMI ports so if you use HDMI1 switch TV to HDMI1 port and when you do this use FN+F5 key combination on your notebook and chose HDMI option on TV only.

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I have a problem that I am trying to encode a sequence of frames in a video container , but the encoded video doesn't work on toshiba blu ray disc player .. I am using the following ffmpeg command to encode frames and convert them to a video:

ffmpeg -i "C:\ManVsWigan\Frames\%d.png" -vcodec libx264 "C:\ManVsWigan\encoded.mp4"

I tried multiple video codecs but no luck yet
"-vcodec mpeg4"
"-vcodec mpeg2video"

If you have any idea please help me

Answer:Encoded video doesn't work on Toshiba Blu-ray disc player

>... I am trying to encode a sequence of frames in a video container
Please be so nice and try to explain why you need all this?

I mean Toshiba offers notebooks with preinstalled players and offer notebook owners to enjoy watching BD movies. Anything else is not interesting for Toshiba?s support I guess so I don?t think this issue has something directly with Toshiba.

Have you tried to find answer on some other forum?

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I have a new Sat U300 and the Toshiba DVD player refuses to work a, the message is that a module is missing.

Any ideas?

Answer:Toshiba DVD Player on Satellite U300 does not work

Hi,

where?s the problem. Uninstall the current installed version and reinstall the Toshiba HD-DVD player. It would be the best if you look at the [Toshiba Driver Download Site|http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp] for updates of this program.

If this does not help, backup all your files and perform a full system recovery, which should really help.

Otherwise, give some feedback here.

bye

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I have a 4 year old Toshiba Satellite L653-120 and factory recovery won't work. Can I purchase recovery discs (none came with the computer)

Answer:Toshiba Satellite L653-120 recovery doesn't work

Did you try the method outlined in the page linked below?:http://aps2.toshiba-tro.de/kb0/HTD1...I believe F12 is used instead of F8 for Windows 7.

5 more replies
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Hi,

The chicony web camera doesn't work on my toshiba satellite a350-12d and windows 7 64 bit..

I always get different errors like
"graph render fail"
"the device is locked by another program"
etc..

I tried many things and look on a lot of posts but nothing works. I have installed many drivers and programs to solve it but nothing works.
at first the camera was ok but now nothing seems to help and the camera is down..

can you help me??

Thanks!

Answer:Chicony web camera doesn't work on toshiba satellite a3

Start - Search - type "device manager" - look for either your web camera in Imaging Devices, or unknown devices - right click - properties - details tab - select hardware id's in the drop down box
Copy and paste back all the info into a reply to this post, and we'll see if we can find a driver for you

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Other than that, mouse works fine with moving and clicking
 

Answer:Toshiba Satellite touchpad doesn't work at startup

Try this. Turn computer off. Remove all attachments and the battery. Press power button for 15 seconds. Replace power connection and battery. Start Computer and press F2 at the Toshiba splash screen to get into Setup. Press F9 to reset defaults. Press F10 to save changes and exit and answer yes to complete. Computer will restart.
 

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Hello!

I'm new on this forum and I have a problem with my new toshiba satellite l50a-14m. I did a factory reset recently and health monitor (whitch I think is a great program) does not work anymore...

When I open it notify an error "can't get the isrt enable flag in registry" and does not activate.
I have windows 8.1 64bit;

I tried to download more versions but do not work.
How to do?

Sorry for my bad english..

Answer:Satellite L50-A-14M - Toshiba pc health monitor doesn't work

IRST means the Intel Rapid Storage technology and there is also an IRST driver available on the Toshiba EU driver page.

You should update or reinstall this driver.

I think this will fix the pc health monitor issue

5 more replies
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Hello, yesterday I downloaded a new driver for the Toshiba DVD player (only had the laptop a week or so).

Now when I attempt to play a DVD it tells me "Unable to output the video to an external device. Please switch your display device by pressing the Fn+F5 keys after ending the application"

Now, I have closed the dvd and then done as it said with the Fn+F5 keys but this seems to get me nowhere. It appears the laptop and lcd icons are highlighted.

Any suggestions please?

Answer:Satellite U300: Toshiba DVD player does not work properly

Hi mate,

it seems that the driver has some kind of problems. What you could try is to rollback the system to an earlier restore point.
With many luck you could play your DVD?s again with the Toshiba player, but I would suggest you to wait till the next update, maybe they will fix that issue.

You can alternatively use the "VideoLan" player which is freeware and probably one of the best available players which can play almost all existent formats. If you would like to try the player, then just go here -> www.videolan.org/

Otherwise you can perform a recovery, use the Toshiba DVD player and wait till toshiba releases a new update which works..

Greets

4 more replies
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Hello everyone,

My laptop is a Toshiba Satellite U840w. I reinstalled a new version of windows 8 pro, but i lost all the softwares by default.

I decided to download Toshiba Split Screen to take advantage of my 21:9 monitor but the problem is that it doesn't work !

When i launch it, i can open its window to toggle it but it doesn't appear in the area of notification and nothing happens.

I really don't know what to do, i hope someone has a solution. Thank you.

Regards.

Answer:Satellite U840W - Toshiba Split Screen doesn't work

Hi

I guess you did not install all the essential drivers, tools and utilities which are available on the Toshiba EU driver page.

Ensure you have installed following software beside the Toshiba Split Screen Utility
- Toshiba System Driver
- Toshiba System Settings Utility
- Toshiba Function Key Utility
- Toshiba Desktop Assist

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I bought Asus Wi-Fi card. When I plug it in - nothing happened, on other lap-tops it works good, but my don't see the card at all. I found another 1415 laptop, card doesn't work there again. In BIOS i changed settings to Card bus and back but nothing new happened. What the problem???

Answer:PCMCIA doesn't work on Toshiba Satellite 1415-s115

Hi

Tell us more about the situation please;
What is the OS you're using? Is this OS the factory installation? Or did you build your own platform from a clean Windows media? Maybe you're not using windows at all? Did you try other pc-cards as well (around the same time as this problem occured that is)? Result? Is this card a Cardbus or 16-bit card?

BR

Tom

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hello everybody!
I've just installed Vista on my laptop (originally i had Win xp on it)
First i have installed video drivers from toshiba.com
Then I've installed bios update and toshiba value added package.
But toshiba power manager doesn't work!
Vista uses only its tools to manage battery.
Can you help me?

Thank you!

Answer:Satellite A100: Toshiba Power Manager doesn't work

Why do you suggest that the Power Saver doesn?t work correctly?
Do you get any error messages or what?

The Toshiba power saver for Vista is not the same like for the Win XP.
You can find some additional options in the Vista Power options!!!

There you can choose an between 3 different power option.
Choose one and click on the link below ?change the Power options?

The new window should appear and there you can click on the link called ?Change Advanced Power settings?.
In new window you could see the Toshiba Power Saver settings.

Bye

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Why doesn't Toshiba Media Controller works on my Toshiba Satellite P300?

Answer:Why Toshiba Media Controller doesn't work on Satellite P300?

First of all you have to know what this feature does:
What is the Toshiba Media Controller (TMC) and what is the TMC Plug-in?

http://aps2.toshiba-tro.de/kb0/FAQ0702YO0000R01.htm

Here are also some details:
http://us.toshiba.com/computers/research-center/technology-guides/toshiba-media-controller-software

I recommend reinstalling this software again.

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The microphone does'nt work. I checked everything under windows 7-32bit. I tried with Skype and others. Nothing is working. I looked for drivers for soundcard, but the diagnostic on the toshiba support site gives as result : laptop not found. Satellite L450 with extension 173 is not listed.

I bought Satellite L450-173 one year ago. It is not listed in the list of Satellite computers on Toshiba Site. When I do Autodetect, it is not found by the search motor. Why?

Any idea on the subject?

Answer:Satellite L450-173 - Microphone doesn't work and not listed on Toshiba page

Hi reibea2,

Is the microphone listed in device manager?
If yes the microphone should be working and probably you have to enable the microphone boost in Windows sound settings.

Furthermore the microphone belongs to internal webcam so I would reinstall the webcam driver instead sound driver.

The drivers can be downloaded on driver download page where your model is still listed:
http://forums.computers.toshiba-europe.com > Support & Downloads > Download Drivers
Notebook > Satellite > Satellite L Series > Satellite L450 > PSLYCE > Windows 7 32bit

Check this!!!

3 more replies
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Hi! I'm at the end of my rope trying to solve this issue with the mouse/touch pad on my Toshiba Satellite running Windows 8.1
 
The mouse pointer doesn't work in the center portion of the screen. The mouse pointer doesn't disappear or anything; but if I try to click on something in the affected area nothing happens and I can't complete any tasks. If I'm able to move the item to an area of the screen where the mouse pointer does work (for example, minimizing my browser), then I can open up the item that I was previously unable to work with. This only happens in a section on the center of the screen and it happens with every single program, not just my web browser. So it's clearly an issue with using the mouse in this area of the screen; I just don't know what's causing it and how to resolve things. Oh, and I also can't alternatively use the touch screen to access things in this area of the screen either. It's like there's an entire area blocked off from accessing.
 
The mouse shows as working properly in Device Manager. Ideas on what to do or what could be causing this to happen?

Answer:Mouse doesn't work in center portion of screen on Toshiba Satellite - Help!

It almost sounds like something is running in the background that would be in that center space, not allowing selection or operation.

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Relevance 77.08%

HEY!

PLEASE PUT THE CORRECT VIDEO DRIVER FOR SATELLITE P100-221!
THIS DRIVER IS NOT FOR GO 7900 GS GRAFIC CARD!

Answer:Satellite P100-221: nVidia driver from Toshiba site doesn't work

Hey!

On the Toshiba driver page you will find several P100 models.
As far as I know Satellite P100-221 is a PSPA6E-xxxxx model.
You have to choose the right notebook and then the right driver!!!
I don?t know which OS you use but on the site you will find XP and XP MCE

Therefore be sure that you use the correct driver.

7 more replies
Relevance 76.26%

So my Toshiba Satellite a100 laptop came with external media controls beside the keyboard, such as play/pause, skip, stop, and shortcuts to open media player and Internet browser. However, now those buttons do nothing. Help?
 

Answer:Solved: Toshiba Satellite a100 media player controls don't work

bump
 

3 more replies
Relevance 75.85%

I am a beginner with this one, wanting to watch iplayer on a bigger screen. I connected a VGA cable from theToshiba Satellite L500-19X to the TV - picture fine, no sound but I realize that an audio cable is needed as well.

I decided to try an HDMI cable connection instead but I can't get it working. The FN/F5 keys have four possibilities.I've tried them all and had to do a system restore at one point because the PC kept closing down when I connected the HDMI cable with one of the four choices.

The TV (well, I've tried two Sonys) is set to PC but it doesn't recognise the device. Is it drivers?

Answer:Satellite L500-19X - HDMI connection to TV

Hello

> The TV is set to PC but it doesn't recognise the device
Well, usually it?s depending on the TV but normally and on my TV, the PC connection means the VGA input of TV.

If you use a HDMI cable you have to select the HDMI port on your TV instead PC port.

9 more replies
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I have an L500-19Z running Windows 7. Up until yesterday the HDMI output socket was working fine.
However, now, when I plug a cable in the screen keeps goes blank and then returning to normal.
This continues for a few minutes and then when I try to output to eg a TV it shows as not connected.

Does anyone have any thoughts on what might be causing this?
Device Manager says that the device is working OK and I've checked that the driver is up to date.

I'm now stumped!
Any replies can also be directed to [email protected]

Answer:HDMI not working on Satellite L500-19Z

Hi

Did you try the Fn + F5 option?
This switch the video output to external monitor or TV.
You have to press this several times in order to choose TV.

Set also BIOS to default settings and test it again

13 more replies
Relevance 75.44%

*Toshiba P500 14l - Model NO: PSPGSE ,*
Windows 7 x76

Download link on Toshiba support page for BIOS 2.60-WIN update doesn't work!

Here is the link

It's not firs time when download links in support download webpage for this model of toshiba doesn't work.

With who i can contact to fix this link?

*Please help. Thanks in advance!*

Answer:Satellite P500 - BIOS Download link on Toshiba support page doesn't work

You are right. Maybe is some new file upload is in process. I don't know how it works exactly but in the past some people have reported about death links.
But day or two later new version was available.

2 more replies
Relevance 75.03%

Hi all!

I want to connect my L500-1kk laptop to the Full HD Sharp Aquos LC-42A77M LCD TV through HDMI port, my question is that in the display properties the maximum resolution is 1366x768, not 1920x1080, so I am afraid if I buy one ([http://www.nu-global.com/product.aspx?cid=C_00000005&ccid=C_00000019&pid=P_ 00000026]), I won't be able to play Full HD content at native TV screen resolution and be restricted to 1366x768 and TV up-scaling! so in summary

1. Will the option of having a FULL HD resolution after buying and connecting and HDMI cable to my TV be available or not?? ?:|
2. Will the integrated Intel Graphics 4500MHD perform well? or am I going to experince problems?

Thanks

Answer:Satellite L500-1kk and HDMI output to FULL HD LCD TV

1.
What you see now is resolution for internal display. When the TV is connected over HDMI cable it will be recognized and the resolution will be higher and you will be able to use 1080p.

2.
Notebook is designed to be connected to LCD TV and for this purposes HDMI port is available. Why should Toshiba offer this port if customers will have problems using it?
It is tested and you should not have any problems.

HDMI cable transfer audio and video signal so you will have best picture and sounf quality on your LCD TV.

Bye

2 more replies
Relevance 75.03%

The HDMI output on my Satellite L500 seems to have stopped working in the past few months.
I've tried different cables but it is still not working.

Any ideas?

Answer:HDMI output not working on my Satellite L500

When you press FN+F5 key combination while notebook is not connected with HDMI cable, you will see one option (LCD) only. When you connect HDMI cable can you see other additional options like LCD, LCD+HDMI, HDMI and so on?

Please be also sure that right HDMI port on your TV is enabled.

By the way: which OS do you use?

1 more replies
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I have connected my L500 to my HD TV. I can control the Picture using FN + F5 but i get no audio. I have entered the realtek audio monitor and that has indicated that the audio is now through HDMI but still no audio. The HDMI lead appears to be ok as i use it to connect my cable box to tv. Anyone have other fixes

Answer:Satellite L500 - No Audio through HDMI connection to TV

Read this article:

http://aps2.toshiba-tro.de/kb0/TSB9401B00001R01.htm

It's for Qosmio but the settings can be same for yours, too

4 more replies
Relevance 75.03%

Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

2 more replies
Relevance 74.21%

Hello,

I cannot get the sound out of the HDMI port of my Satellite L500-131 to my Pioneer amplifier supposed to be designed to manage such tings...

Think the problem lies in the very first steps as I *can't* select the "Realtek HDMI output" as +default+ output, the option is unavailable.
Playing around I managed to switch to an older Micosoft driver hidden in the memory somewhere, and then could select HDMI output as "default" over the laptop speakers. But ultimately this ddn't get me sound through either, though volume control in "sound panel" of Vista indicates signal activity (bars while DVD playing)... :|

Any clue what's wrong ? Selecting "HDMI output" as default sound output seems to be a solver for everyone but it is the one option that is not left to me, so frustrating... :|

Thank you very much for any help provided.

Answer:Satellite L500-131, HDMI output to audio amplifier

Hi

To be honest I often use HDMI connection on my notebook but I never had any problems with this connection. Everything is working properly and even I have checked it again ? All is working fine!

Anyway, in your case I would try to reinstall the sound driver. You can find it on the Toshiba website.

If you use the HDMI connection, connect the cable firstly. Then power on your TV and/or audio amplifier and at last the notebook.
Check this!

1 more replies
Relevance 74.21%

Hi! Sorry my English is bad.

I have a problem, i tried to connect my notebook with TV through HDMI, but
sound playing on notebook rather than TV ...
In Realtek HD Manager i didn't find "HDMI Output options"

Please, suggest what should I do?

Answer:Satellite L500-13e connected to TV with HDMI cable - no sound on TV

hi,

have a look here, maybe it assists you:

http://en.kioskea.net/forum/affich-79711-laptop-sound-on-tv-with-hdmi-cable

13 more replies
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Hi Forum-User,

Win10 compatibility list from Toshiba for Satellite Laptops without L500 Series! Why?

Look at:

http://win10upgrade.toshiba.com/swup...=de&country=DE

Regards
Chris

Answer:Satellite L500-19E - No Win10 says Toshiba

At the moment just newer notebook models are supported for Win10. I am pretty sure that Toshiba will increase the support list and more and more models will be supported.

3 more replies
Relevance 74.21%

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks
 

Answer:Toshiba Satellite L500 Recovery

6 more replies
Relevance 74.21%

Hi !

Im looking for best gpu driver for my ATI Mobility Radeon HD 4500 series

Drivers which AMD offers right now are super bad and driver which is connected with my model on toshiba website seems slow too. The best one i saw is the microsoft driver WDDM 1.1.

If you mind telling me is there any better driver for my GPU than the ones listed above?

More replies
Relevance 74.21%

I have issue on my toshiba satellite l500-13t, when i turn it on it turns off after few seconds. As i know it could be issue on motherboard or processor. Am i wrong, and can it be fixed?

Thanks for help

More replies
Relevance 74.21%

I just want to ask regarding the error message of my laptop that appears every time i will open it.

StartRep.exe-Application Error

The instruction of 0xfc66584d referenced memory at 0x00000008 the memory could not be read.

Do i need to reformat it or should i buy a new memory, but i wonder how can i saved my important files on my laptop?

I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?

Answer:Toshiba Satellite L500 PROBLEM!

  
Quote: Originally Posted by destiny24


I am also interested to go to your service center, i just want to know first how much does it cost to repair my laptop?



This "Service Center" is called sevenforums.com
Help is offered free of charge.
We are volunteers from all parts of our world who endevour to help you in our spare time.
All we hope for is a "thank you" if we have assisted you in any way.

Please be patient & someone should be able to assist you soon.

3 more replies
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Hi, I bought Toshiba Satellite L500 -00W and it came with Windows Vista. I tried to downgrade to XP, but it doesn't allow XP installation. Do you know how to downgrade?

Thanks!

Answer:Toshiba Satellite L500 -00W downgrade to XP

Hello & Welcome, toshibaquestion.

Downgrading from Windows Vista to Windows XP is actually a very easy thing to do, BUT, I must warn you; it's the smartest of ideas since Windows XP and Windows Vista differ in driver capability and efficiency. So when you want to you use your MIC or Webcam, they may not work, this goes for your Audio, Network and even Display.

Also, Toshiba's a popular brand, and also a very updated** one, meaning they'll most likely be packed with a webcam, nice wireless card, hi-def monitor, etc - meaning, lots more drivers for you to fuss about and have to replace - which, believe me, isn't fun at all.

Downgrading would require you to actually make a partition (D), then install XP on your partition (D), and then delete your previous partition (C) - This is how I would do it, but I'm sure there's many many many other ways.

Dabble into it abit, and see if you find anything interesting. I'll be here to answer any further questions you may have.

Regards,
Undocked Windy

2 more replies
Relevance 74.21%

Hello!

I've bought Toshiba Satellite l500-1ef November, and until now laptop worked brilliant. Three-four weeks ago, touchpad, and some space on the left of the touchpad started to be warm. I checked CPU temperature in Toshiba PC Health Monitor (v 1.4.1.64), and it was circa 30%, with 40% use of the cooler. The temperature is incresing in time, and now, after four weeks, touchpad is warmer, and it's about 45-50% temperature od CPU, with 50-60% use of the cooler.

I'm using laptop only for Internet, work in MS Word, and listening music, sometimes I play Warcraft III on it, I've got Windows 7.

Should I go with PC to technical support, or it's normal in my model?

Best regards,
sebastian krysiak

Message was edited by: seba.krysiak

Answer:CPU temperature in Toshiba Satellite l500-1ef

Hi mate

It?s nothing unusual that the touchpad would be warm since the CPU and cooling modules are placed near the touchpad.
So in my opinion you should not be worried about that.

The notebook?s temperature can increase after some time of usage?
This happens due to dust inside the cooling ventilators?
If you want, you can try to remove the dust using the compressed air spray?
I do this from time to time and this helps to keep the temperature on lower level?

Greets

3 more replies
Relevance 73.39%

No disply on my toshiba satellite L500,power supply led is getting on .

Answer:Toshiba satellite L500 not working, No disply

If you still get lights on the edge of the laptop & you can hear the fan spinning and harddisk clicking a bit but nothing at all is appearing on the display then it's either the screen or the power inverter that have gone. Either way it's not really something you can do yourself, take it to a technician to sort out. If you are not getting any lights, fan or clicking sound then it is a power issue - the LED doesn't necessarily mean that the power supply is ok. Again, not much you can do yourself, take it to an expert."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
Relevance 73.39%

How/Where do you download the latest version of Toshiba Assist?

My laptop is a Satellite L500.

Thanks

Answer:From where can I download Toshiba Assist for my Satellite L500?

Your question is pretty general so here is my answer:
You can download it from Toshiba download page - http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

If you need more details please post exact model name and preinstalled OS version.

2 more replies
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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?

Hi!

I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:
http://ru.computers.toshiba-europe.com/innovation/product/Satellite-L500-17L/1072548/

I hope I could help you a little bit. :)

Bye

2 more replies
Relevance 73.39%

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy thermopad with 0,5 mm , 1 mm or 2 mm thikness. Which one will be right? Thanks for help.

Answer:Toshiba Satellite L500-12V - Thermopad thickness

Hi, I want to replace thermal paste and thermopad in my toshiba L500-12V. I dont know thermopad thickness and thermal conductivity. I can buy 0,5 mm , 1 mm or 2 mm. Which one will be right ? Thanks for help.

1 more replies
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Hi,

My L500 fan is no longer working correctly

I am getting this message

Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

The fan runs inconsistently (always for a few seconds on start-up, very sporadically the rest of the time, but it is completely stationary for the most part.

The computer is currently in pieces, and I am ready to replace the fan with a new one, however im not sure that will fix the problem (as the fan still seems to sometimes run).

Thread Name - 'My Toshiba Satellite l500 cooling fan has stopped working'
This closed thread had a post at the bottom by kristain, has anyone else encountered and resolved something along these lines

Please excuse the lack of link/PM (new member restrictions)
 

Answer:Toshiba Satellite l500 cooling error

Are you going to replace the fan or the entire cooling heatsink and fan? Was the heatsink clogged with dust? Keep in mind, this also may be a motherboard issue
 

1 more replies
Relevance 73.39%

Hello,

My laptop since it starts has the screen blank

Screen, flex and inverted have been discarded From an external screen you see And the RAM has no flaws

A little help I'm desperate

regards

More replies
Relevance 73.39%

I have this laptop with 3 Partitions

The main partition got corrupted and apparently wiped so all windows folders have been deleted and a low level format carried out

I still have the recovery sector

Just wondering how to reinstall it back onto the main partition

I tried F8 and it took me to a screen to choose language but after that it said "You must log in to access system recovery options"

I guess user data has been wiped from the main partition ?

Are there any other keys to press on startup to access the Recovery partition ?

Thanks

Answer:[SOLVED] Toshiba Satellite L500 Recovery

Quote:




If the computer is running, shut it down by clicking start, then shut down again.
Press and hold "0" (zero) key on your keyboard and then depress the computers power switch. When the computer turns on, the Toshiba HDD Recovery Uitlity Screen will appear, presenting 3 options, just choose Restore Original Factory Image.
Press 1 to restore your hard disk drive to its original factory default. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin restoration, A message will appear once the operation is finished, indicating that the HDD has been restored.
Press any key to restart the computer.

19 more replies
Relevance 73.39%

Hi can anyone help? my Toshiba Satellite L500-1xd Laptop is requesting a HDD Password on start up. I do not have this and I am unable to access machine s there a way I can find out this password or possibly bi-pass it at all? thanks Rachel

More replies
Relevance 72.98%

I have just bought a Satellite P200-1B6 laptop and spent the day installing the updates recommended by the TEMPO program. One of these was a Sound Driver update from RealTek but on running this it fails about 80% of the way through with an error: 'Install Realtek HD Audio Driver Failure !!'.

Now the Toshiba HD DVD player fails to start with an error 'Unable to output the video to an external device.

Please switch your display device by pressing the Fn + F5 keys after ending the application'. I've tried this but it seems to have no effect.

I'm now regretting starting to update the installed drivers. Should I try to rebuild the machine using the recovery discs or is there another solution that someone has found? Or have others found the upgrade works?

Any advice welcome

Answer:Satellite P200-1B6: Sound Driver update fails and HD-DVD Player doesn't work

Hello

When I have started to use PCs one friend of mine told me something: do not touch well running system. I know that you, as many other people out there, want to have updated stuff but as you can see it can go in the wrong direction.

This TEMPO software is nice thing but if everything runs well leave it as it is. What you can try is to use ?system restore? tool and roll back OS to earlier time and hope everything will be OK again.

Please post the result.

2 more replies
Relevance 72.57%

IN TOSHIBA SATELLITE L500 WHILE USING WINDOWS 7 64 BIT OPERATING SYSTEM ALL FUNCTION KEYS ARE NOT WORKING ONLY F11 IS WORKING AND SPECIALLY WIRELESS KEY ON OFF IS NOT WORKING I AM FACING TOO MUCH PROBLEM ANY CAN HELP REGARDING THIS PROBLEM

Answer:Wireless not working in toshiba satellite l500 in windows 7

For a start, turn off CAPS LOCK - it's considered to be shouting & many will ignore you.Did the laptop come with Windows 7 or have you installed it later? Are you sure there are drivers available for the wireless card - check the manufacturer's website if necessary. Some Toshiba laptops have a separate wireless switch on the front edge - if it's there make sure it is in the 'on' position. The usual key combination, as far as I recall, is Fn and F8 pressed at the same time (not F8 on its own) - there should be an LED that lights up on the front edge of the laptop when the wireless adapter is on."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
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What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

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Relevance 72.57%

OK so i have just received an older laptop that im trying to resurrect.

O/S : Windows 7Model : Toshiba satellite L500 PSLS3A-04M002Battery model NO : PA3534U-1BRS
It died a few days ago and refuses to boot, press the power button -> power LED glows briefly and goes out.
As it's a smart battery you can't boot directly off the AC adaptor because it's expecting a signal over the SMBus (IIRC) power LED doesn't even light up with A/C only with the battery is removed.
I believe it's the battery.
First because i disassembled the laptop, cleaned it, and put it back together, nothing seemed wrong with other system components.
Second, it's only a small 3620mAh Li-ion that (AFAIK) hasn't been changed since the laptop was bought (roughly 2011/2012) so im thinking the charge cycles have been well and truly used up.
OK no problem, searched around online using the battery model number (above), found a replacement

Cool, battery's enroute, should be here in the next few days.

Now the interesting part... When i go on Toshiba's site to look for some specs/drivers... the Laptop model doesn't exist, even under the discontinued models section... But there are a whole bunch of other models :

http://www.mytoshiba.com.au/products...llite/pro/l500
(click on the little arrow)

Also, there's no live / website or email based technical support :

http://www.mytoshiba.com.au/customer-contact/support

Convenient huh...

Can anyone enlighten me on Toshiba product numbers or point me to a r... Read more

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Hi, I have a Toshiba Satellite L500-13C with a motherboard totally damaged, and despite it is an old PC, I need it for the University. So I want only to know what is the serial number of this motherboard (if it exists), or the Motherboard model that are compatible with my pc, in order to buy it on Internet, because in the shops the cost are really excessive. Sorry for my English.

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Relevance 72.57%

i have a toshiba satellite and on the back it says the model name is satellite l500-1dt.
i am new to this website and using forums, the message that comes up on my computer is

system warning
Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

i am currently working in the alps and do not have an english speaking computer shop near by.
could any one help me and advise me what to do, i do not know much about taking a laptop apart to clean or change parts.
 

Answer:My Toshiba Satellite l500 cooling fan has stopped working

I would purchase a can of compressed air or use an air compressor (with a light gentle nozzle) and blow the dust out of the inside. If you have a failed cooling fan, then it will need to be repaired or replaced. That model I think is rather old, it may not be worth it to repair.
 

3 more replies
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Hope I've got this in the right place.

Purchased above and upgraded sucessfully to Windows 7 from XP.
However, the sound is very poor quality - sounds "tinny"

This is applicable to CDs, radio and DVDs particularly when listening to audio books and radio making it impossible to listen to. Have tried changing the settings for the Realtek High Def Speakers, but no difference. Then updated drivers. Windows test 'sounds' are okay and sound coming from both speakers.

I think I've tweaked every available setting I can find but can't find a tweak/setting to change the sound (less bass?). I have seen the volume control and it makes no difference.

Thanks in advance for any assistance.

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Relevance 71.75%

Hello,

I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?

Thanks,
Fabrizio

Answer:Notebook Toshiba Satellite Pro L500-1T8 - Recover Win7 without partition

Any help?

thanks

1 more replies
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I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page

Hi

What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com

6 more replies
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Hi. New user to the forum and new owner of a Toshiba.

I am trying to create the 4 recovery discs for my Toshiba satellite L500-12E. Discs 1, 2 & 4 created successfully, but disc 3 failed two times. The message I received onscreen was: Failed to read the following file: F:backslash ZZImg backslash 09753xsp6.swm Error Code: 020150-20-00000000
( I cannot get the computer to type a backslash on this window)

Anyone know of a similar problem or a solution?

Dwight

Answer:Satellite L500-12E - Error during creating Toshiba recovery disk

Hi Dwight,

Which disks you are using for creating Toshiba recovery disk?

I have good experience with Verbatim DVD-R. Have you tested these disks?

2 more replies
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I am so confused. Is my Lenovo 3000 N500 4233 63U HDMI compatible? Why it has the port, why the BIOS recommened/installed is NON-HDMI (version 1.10 BIOS 6GET19WW) and why it doesn't work when connected to any Tv with HDMI capability?  Should i downgrade to 1.09. I m running Windows 10 since July 2015 and ...this is another issue which probably will force mesoon to go back to Windows 7, the last update installed successful for windows 10 was Sep 2015; ever since, all the updates don't install, don't download sometimes, whatever adivse i followed, no windows update can be installed. Thank you so much Vera













Solved!

Go to Solution.

Answer:N 500 423363U has HDMI port, the BIOS is NON-HDMI and it doesn't work

Hello VeraLenovoThanks for using the Lenovo forums.Have a look on the following knowledge base, as per the post:

"This Bios version 1.10 (6GET19WW) package is only for non-HDMI Platform on Lenovo N500 or Lenovo G530 (Type: 4446). If other G530 system (Type: 4151) flash this bios package by accident, it will cause "No HDMI Function" side-effect. But, you can flash back to previous Bios version by downloading the according Bios packages from Lenovo website.
 
Customers who have systems with HDMI should use BIOS 1.09 (6GET19WW)"

 
https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/Lenovo-N500-No-Output-on-HDMI-port-after-...
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

2 more replies
Relevance 71.75%

Heyas!

Mostly the Laptop doesn't start at the first try. The Power-LED lights up, the cooler and the HDD start(sounds like they turn exactly one time) and that's all. After a few seconds the Laptop turns off again.There's no Screen and the LED of the HDD also doesn't light up. If this happens, I start the Laptop again and again. In most cases I have to start 2-3 times, but one time I had to start it 20 times till it worked.

I also tried to start it just with the powersupply(I hope it is the right word for it, i'm german =D) and took the battery out of it but the result was the same.

But when the Notebook finally started, it works without problems.

Greetings,
Daniel

Answer:Satellite L500-164 doesn't start sometimes

It is not easy to say what the problem is but it is definitely hardware related issue and your notebook should be checked by Toshiba authorized service partner. Using diagnostic tools they can find out why this happen.

Here in this virtual world we can just speculate about possible reasons.

9 more replies
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I've got a L500-19Z laptop and it's set to 'go to sleep' when I shut the lid.
This generally works OK but occasionally when I close the lid it 'locks up' and when I open the lid the keys don't respond.

The only way out of this is to force a close down and then reboot. Does anyone know what might be the cause of this?
I'm loathe to restore my system if I can help it.

When contacting Toshiba all they can suggest is using the recovery disc and, if that fails, sending it back to be rebuilt.

Answer:Satellite L500-19Z doesn't always go to sleep

> The only way out of this is to force a close down and then reboot. Does anyone know what might be the cause of this?

I think it?s software issue? I mean it could be possible that some background processes are running and affect the standby mode.

The guy from Toshiba is right?. You should always set the notebook back to factory settings (restore OS using recovery disk or HDD recovery) in order to ensure that there is nothing wrong with hardware.

This should be done at first?
So do it and check how the notebook would work!

2 more replies
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Hey everybody

my laptop is satellite L500-1UU.
When i tried to start it today on battery it gives me white screen and i heared the fan speedy runs and only the AC led is on and the pc refuses to goes off when i press the power button until i remove the battery.

The same happens on AC adaptor but when i remove the battery both AC led and screen start blinking rapidly.
It was working yesterday and iam sure nothing hit the pc,

please help

Answer:Satellite L500 doesn't start any more

Hi

I?m not quite sure if someone would be able to help you here in the forum because it sounds more like hardware problem. But try this:
Disconnect eth AC adaptor, remove the battery.
Press power button 30sec long
Now connect battery and AC adaptor and try to boot up the unit.

If this doesn?t help, you will need an professional help from Toshiba ASP technicians

5 more replies
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Hello

my laptop closed suddenly and now it doesn't turn on again. When i press the power button the light is on for some seconds but nothing is working. It had happened again in the past i could open it after some hours and another time i couldn't open it at all. Can you help me?

Toshiba Satellite L500-1EK

Answer:Satellite L500-1EK doesn't power on

Have you donr something that can be responsible for this? BIOS update maybe?

Disconnect AC power supply and remove battery. After doing this press power button for 20 seconds and leave it for a while. Connect AC power supply again and try to start your notebook.
What happen when you do this?

3 more replies
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Hello!

I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page

Hi

Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+
http://aps2.toshiba-tro.de/kb0/FAQ0102S40000R01.htm


Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

Greets

5 more replies
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I have a Toshiba Satellite L500 PSLS0A-019002 with Windows 7 Home Premium pre-installed that I received two months ago as a gift.

Apart from disliking some the quirky and useless (to me) Windows Vista / 7 features, as the desktop is loading I get the error message "Toshiba Service Station has stopped working" which proceeds to find a solution, but apparently never finds one because this condition repeats itself every time I boot.

On another thread in these Toshiba forums, someone suggested downloading the independent utility called Toshiba Service Station and reinstalling it. I do not see such utility listed on the downloads page for my Toshiba model. Since I don't even know what the Toshiba Service Station does (unless it goes by another name - Toshiba Bulletin Board perhaps?), I have no idea what is causing the error or how to correct it.

Does anyone have a more precise solution?

Answer:Toshiba Service Station has stopped working - Satellite L500 PSLS0A

Hi,

Service Station is not currently active in Australia, so you can simply uninstall it.

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My L500 wants me to update my CD creator and when I do the computer tells me that it can only be done on 64 bit OS.

Which it should be preinstalled from Toshiba.
Sattelite L500 PSLS3E-01T00VN5)

Answer:Satellite L500 (PSLS3E) - Can't update Toshiba CD Creator on Win7 64bit

Hi cba1,

Is this update necessary or can you ignore this update message?
In my opinion updates only necessary if something doesn?t work properly?

I don?t use Toshiba CD creator because there are some good alternative (freeware) programs, like CD Burner XP. Have you ever heard of that?
If not it?s worth a try!!! ;)

4 more replies
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Hello,

I have a Toshiba Satellite l500-137 laptop with vista sp2.
There's a written cd that my dvd driver wouldn't read, the driver can read other cd's & dvd's though.
that mentioned cd is seems to be fine because it can be red by other computer.

any suggestions?

*Thank's*.

Answer:Satellite L500-13T - CD/DVD drive doesn't read CD

Hi

That means only one disk can?t be read from your notebook and all other disks can be read properly? Well, in my opinion it could be a problem of the disk, maybe it?s scratched and so it can?t be read from all drives.

In your case I would try to clean the lens of your CD/DVD drive. Therefore you can use a microfiber cloth.
Check this!!

1 more replies
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Hello,

just bought a Satellite L500-11E.
I tried to login to a WLAN but every time I activate the LAN with the hwsetup.exe, the settings fall after a necessary restart back to `deactivated`.
Also the light in front of the notebook stays orange. Think it needs to be yellow to show an activated WLAN-card.

So how can I change hwsetups and keep them after the restart.

Thankful for every help

Answer:HWsetup doesn`t keep settings on my new Satellite L500-11E

I really don't know what are you doing but for WLAN card activation use WLAN switch and FN+F8 key combination.
You can put WLAN switch to ON position but enable/disable WLAN card with FN+F8 only. when you use disable option WLAN LED will be OFF.

Check it out.

1 more replies
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Hello

I have Satellite L500-1UU and wont to use 3G SIM card functions is the close to the battery down space I was found and putted SIM card but in win 7 32 bit doesn?t recognize this driver and wasn?t find him on the official drivers page ?

Please help what is the problem.

Answer:Satellite L500-1UU doesn’t recognize SIM card

According notebook specification 3G module on this notebook model is NOT available so you cannot use your SIM card with it.

Sorry

3 more replies
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Hi - two months ago purchased new Satellite L500 - all well and then last week started having problems with charging.

As usual, I allowed the battery to run down to about 10% capacity before plugging in the AC power. Whilst working away noticed that the charging would stop for about 2 seconds, and then reconnect. After a few minutes, it would do it again.
It is charging the battery, but it is now flicking on and off quite frequently - 5 to 10 times per minute. Apart from being off-putting as the screen dims, I am sure that this can only become steadily worse.

I have tried another adaptor - my son also has a Satellite, and the problem is still there, so it is not a fault with the cable.
I would be very grateful if anyone has any suggestions. I can take it back to the shop from where I purchased it, but that is about 1 hours drive away, and I need my computer every day, so I cannot leave it with them for any length of time, before driving another hour there and back to collect it.

Answer:Satellite L500-13W - Doesn't charge properly

hi merriman,
hope that isnt related to a hardware fault...

try the following:
- boot machine without mains, only battery
- while booting press F8 and dont choose any option, screen will stay (better is to do this with a dos boot disk but..)
- let the battery run empty
wait about an hour and make the same procedure again
this time runtime should be much more shorter!
- connect the mains and let the battery load 24hours without using machine, dont turn on (i think 12 h will be long enough too)
after this run machine without mains until the system requires "more power"
avoid short loading cycles, every load cycle decreases the capacity of the battery
allways ac- power means: every 2 minutes battery is checked and reloaded, this means in a year the load cycles are wasted...

7 more replies
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Hello

I have Toshiba L500 and I have problem with my software. When I start the Windows the PC freeze and I see black screen and the mouse. I tried to start it in safe mode but then the PC just restart and safe mode doesn't work.

After that I played the recovery CD but the same thing like safe mode....When I start Safe mode with the recovery CD I reach to something but my option is to Erase the whole hard disk. Then I tried to start live Ubuntu CD to take my files but the computer restart again.... I don't have any Ideas if anybody can help me is welcomed :)

Answer:Win7 doesn't start on my Satellite L500

Hi

If you want to backup the date, the Recovery disk would not help you.
The recovery disk set the notebook to factory settings and this means that HDD will be formatted.

If you need the data from the HDD, you could remove the HDD from the notebook and could connect it to another computer using the USB to SATA controller (2.5? USB enclosure).
In such case you could get access to the files on the HDD but this would work only if the HDD would not be faulty?

2 more replies
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Hello!

I recently purchased a Satellite Pro L500 and have been having the following problems.
My laptop doesn't start on battery only. The green power light comes on and the stays on with the laptop in a freeze (nothing displayed on screen).
The only way to get this light off is to remove battery.

Starts EVERY time with the AC power connected (with or without battery) - normal lights are displayed when connected.
Works perfectly normal once booted - with or without AC power connected

SOMETIMES starts with the battery only if I boot soon after I have already been using the laptop
I have tried the static release processes but doesn't work. (holding down power button with no battery or power connected etc.)

After having this trouble I updated to latest BIOS but has not helped
Tried a different battery and has not helped
Is a Toshiba Satellite PRO L500 T4400 4GB 15" Win7 Laptop - only 3 weeks or so old

Very annoying!
Please someone with a solution??

Answer:Satellite Pro L500 doesn't start on battery only

Hi

Try this.
Remove battery, disconnect the AC adaptor and then wait some time. I would leave it disconnected for about 12 hours.
Then connect both parts again, charge the battery and then remove the AC adaptor.
Then try to power up the unit using only battery.

If this will not help then you should get in contact with your ASP as fast as possible since the warranty is valid and would cover all hardware checks and replacements.

4 more replies
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I need help.
After trying to upgrade ram, my laptop refusing to turn on.

Answer:After RAM upgrade Satellite L500 doesn't turn on

I presume you use non-compatible memory modules.
Can you please post exact notebook model and RAM that you use?

3 more replies
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My new Ii've recieved it only today) notebook Satellite Pro L500 doesn't recognize battery. I cannot turn it on without AC. When AC is on, the LED of a battery is glowing orange for a 20-30 seconds, then LED turns off and Windows 7 says, that there's not battery.

I've read on this forum, that I can put my battery in, while the Windows is already going on and I've tryed that, it founds battery for a 20-30 seconds, and starts to charging, but than it's again doesn't see the battery. I've checked BIOS version, I've got 1.90. It is a latest, as can I understand, isn't it?

What can I do with it? Is it hardware trouble and I should post it in service or I can fix it somehow?

Answer:Satellite Pro L500-1T5 - Doesn't recognize battery

Hi Ponny,

What happens if you leave the AC/DC adaptor connected for 24 hours or over night and then you start the notebook without AC/DC adaptor? On first charging it takes a little bit longer until the battery is fully charged.

If this doesn?t work you should contact the shop where you purchased it or an authorized service provider. In this case you should get a new battery for free.

2 more replies
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hi

first time on this board in the hope of solving this problem.

I frequently import CDs into Itunes. We have had the L500 for just under a month and I have noticed it does not play some CDs properly. It plays all DVDs just fine just so you know.
For example, I bought two brand new CDs from HMV on Saturday and only one of them plays properly. The offending item when played - the audio from it sounds muted and scratchy more like an old vinyl record on a turntable.

I would assume that since the CD is correctly placed in the tray and pushed in correctly that it will play. However something is wrong but I do not know how to fix it at the moment.

P.S I also tried playing the CDs on my PS2 and they play fine so I am thinking it is something in/on the laptop.

many thanks for your time

mango2977

Answer:Satellite L500 - Doesn't play some CDs properly

Hi

Have you tested other players instead iTunes? I can recommend VLC media player that is a freeware too.

And what OS you have? Why you didn?t post any informations about this?

7 more replies
Relevance 70.11%

Hi,

I have a Satellite L500, which is a new one with Windows 7 home premium configured.

When I logged in for first time, every thing worked perfectly and I was able to browse internet. After shut down, next day I tried to login and tried to open IE, I was not able to open IE. IE is not opening. Also, Windows media player is also not opening.

I recovered Windows 7 once more. But the above happened again.

Please any one help me ASAP.

Regards,
Anoop

Answer:Re: Satellite L500 - Internet Explorer doesn't open

Hi

Do you get an error message if you try to open Internet Explorer or do nothing happen?

Have you also tried another browser like Firefox? Check this!!!

Normally with factory settings all should work properly. Did you install any software after recovering Windows 7?
Did you use the HDD recovery or how did you exactly recover Windows 7?

3 more replies
Relevance 69.7%

Hi,

Just bought Satellite L500/01K upgraded to window 7 (32 bit).
Only Fn (F6 F7) key don't work.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

Last but not least ECO mode utility should also be reinstalled. ;)

8 more replies
Relevance 69.29%

A month ago I throw liquid on my laptop ?? Nothing happened at first, but 4 days ago I noticed that the ESC, 1, Tab, Q, CAPS LOCK, A and Z keys don't respond, don't work. In addition, when I activate the CAPS LOCK with the WIndows keyboard on screen, the CAPS LOCK's LED switches on in the real keyboard.

I've asked the TOSHIBA Technical support and they say it is a physical problem instead of electronic. What do you think?
I've though to buy a new keyboard for my laptop, but the thing is I've got a spanish/catalan keyborard and currently I'm living in UK.

Any advice? Try to order a keyboard from Spain and send it to here could be an option? But where do I get a Spanish keyboard?

Thanks a lot in advance.

Answer:Left side of Satellite L500 13N keyboard doesn't respond

Hi,

When liquid spills on a keyboard it gets into the circuit and membranes of the keyboard and causes it to corrode or short. Basically you need to buy a new keyboard since it's generally not possible to repair it.

A Toshiba repair center may be able to get you a Spanish keyboard, there is an ASP list on the Toshiba website.

2 more replies
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Dear guys,

I have a Satellite L500-208 (Serial: PSLS9E) with pre-installed Windows 7 64 Bit.
Since some time, the Laptop doesn't go to energy save mode automatically (as configured in Energy Options).

The automatic change "Energy Save" worked some time ago and suddenly, it stopped.
However, I can't remember what changed and possibly caused the problem.

Anything else runs fine and a manual hit on "Energy Save Button" works also fine...

Before you guys suggest a BIOS update, the BIOS is in version 1.60.
Current version is 1.90 (or even 2.00?).
Well, I missed one update and since webspace at Toshiba seems to be very rare, they offer only the latest BIOS version.

Can somebody points me to the old BIOS versions or can anybody give a hint to strange power behavior?

Kind regards
Frank

Answer:Satellite L500-208 doesn't go to energy save mode automatically

Hi

Maybe there is something wrong with the Eco Utility.
I recommend reinstalling this tool.
On the Toshiba European driver page you will find this tool.
After new installation, please check the settings provided by Eco Utility.
Possibly you will need to enable the automatic energy save mode

Good luck

12 more replies
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Hello,

The Windows 7 RC's device manager doesn't recognize my Wireless Network Adaptater (e.g. : Atheros, Intel, or Realtek). I tried to install all the drivers from Toshiba support, but none of them work :

After installation, they ask me to plug the device on my computer (of course it is yet on the mainboard !).

=> Is there a way to know what is my Wifi adaptater ?

that one failed : http://aps2.toshiba-tro.de/kb0/HTD7201PO000SR01.htm (it's only say "network adaptateur" with a yellow exclamation mark).

=> Does anybody know when Windows 7 Drivers will be released on the website ?

Answer:Satellite L500 13z - Windows 7 doesn't recognize WLAN adapter

Hello

Before you start to install all WLAN drivers that you can find on the Toshiba website you should make sure that WLAN card you have exactly. You can check this in device manager => properties => Details of WLAN card.
There you should an information like PCI\VEN_XXXX & DEV_XXXX

If you have founded this information you search with these terms on this website to determine the exact WLAN card:
http://www.pcidatabase.com/

After this you can download the correct driver for your notebook. Before you install it you should uninstall all other versions and restart the notebook.
Make also sure that WLAN is enabled with the hardware switch and FN+F8.

Greets

2 more replies
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Hi,

I have a Toshiba Satellite L500-1TC and since yesterday it doesn't start anymore.
The picture freezed up and it restarted. Since that I can push the on/off button on my laptop and the LED says that it's on, but the screen remains black.
Any idea what I can do?
The warranty still is active, so can I send it to Toshiba?
Kind regards
Sven
(sorry for my bad english)

Answer:Satellite L500-1TC - Doesn't start and the screen remains black

Hi buddy,

What you can try before contacting an official Toshiba services is this:
[Which steps should be followed if your Toshiba notebook doesn't start?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=21]

If it doesn?t work it seems to be a hardware problem and then you should contact an authorized service provider. If your notebook is under warranty, the repair is for free :)

1 more replies