Computer Support Forum

Satellite L755-M1E6 - Cannot find this model on UAE - Middle East website

Question: Satellite L755-M1E6 - Cannot find this model on UAE - Middle East website

Dear Friends,

I have purchased a new model of Satellite (L755-M1E6) from Abu Dhabi.
But i could not see this particular model number in the UAE - Middle East website.
Normally we could see that the model number has the format - "L755 - 000".
that means after L755 - only three digits.

Here in my laptop it shows 4 digits, L755-M1E6.
support website shows model number as "PSK2YE-0E602UAR" as against serial number.

Can you please clear my doubt that, is it a original toshiba laptop? is it a discontinued model?
Or please help me to know its correct model number.

Please help me

Relevance 100%
Preferred Solution: Satellite L755-M1E6 - Cannot find this model on UAE - Middle East website

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite L755-M1E6 - Cannot find this model on UAE - Middle East website


I am pretty sure this is a real Toshiba!
The model seems not to be an EMEA model though so it could be that it originates from another region of Toshiba - like Toshiba Asia.

Use your model number, the coplete PSK2YE-number you mentioned below along with the real serial which always is 9 charachters long ending with a letter (syntax 12345678A, X1234567A, 1X234567A or XY123456A - please understand that those are examples showing the syntax only - your letters and digits will be different!) and look them up here:

Link: []

If you enter the proper information there you should be able to look up your PC.

Good luck


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I bought new laptop Satellite L655-149 with serial no--> 8A450311Q
more information --> PSK1JE-05R00XAR

before buying it i searched on Toshiba Middle East and i found it, but now i don't find it, and cannot register it in Toshiba site ...

please Help Me....

Answer:Cannot find my Satellite L655-149 in Toshiba Middle east site


Why you can?t register your notebook now? Usually this can be done on this Toshiba support page:

Furthermore you can also register your notebook if you start TEMPRO. There is also an option to register your notebook.

Check this!!!

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I am here to tell you that drivers download links in Middle East website can't be downloaded.
Try to solve this problem as soon as possible.

Good luck

Answer:Drivers download links in middle east website can't be downloaded

Which drivers you try to download?
Which notebook model do you have?

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I can't Toshiba satellite drivers middle east. when I go to the drivers page and find the drivers, I cant find a way to download them.
I have Toshiba satellite L40-B1251. I bought it from Oman. PLEASE HELP

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I hv Satellite Pro A200 laptop. I need its xp deivers. but i failed to find its exact model number.

On the back side of laptop it shows follwing informations:

SERIAL NO. Y7252417K,

but toshiba website's database is not recognising it. i tried the above serial no. here>> .

can anyone help me please.

Answer:I cannot find model and serial no. of my Satellite A200 from this website

The question is what you want to do exactly.
All info you need you get it on the Toshiba sticker at the bottom.

I can imagine you want to check download page. Your notebook model is listed there.
Go to Toshiba download page under and there you can find it.

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Hi there,

I bought my laptop 3 weeks ago, model: Toshiba Satellite A500 PSAR9A- 02s001
I bought it in Australia but i cannot find any driver support on

Any help?

Answer:Cannot find my model Satellite A500 PSAR9A-02s001 on Toshiba website


This seems to be an Australian notebook series?
I?m not quite sure why it?s not listed on the Australian page but if you need the drivers then you can try to use the driver from the Toshiba European driver page as well?

There is an Satellite A500 PSAR9E series which is similar (or same???).
In my opinion the Win 7 drivers should work too.


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Hi All,

I've just bought this laptop Satellite L755-15R, and all the spec and stickers and paperwork says that it has Bluetooth 3.0 + hs.

It has all the Toshiba bluetooth stack software, but it would not install properly or fire up. In fact it conflicted with the WLan card and turned it off. Marvellous....

Having looked through the forums, I can't see if anyone one else has had this issue on this particular model.
It would be nice if Toshiba actually listed which of their laptops actually has bluetooth enabled (I can't find a web page that tells me anywhere)

Can anyone one advise....a Toshiba laptop PC expert would be nice...:)

Methinks the paperwork is misleading and mis-represents what these laptops actually have on them.

Your help is much appreciated... guys and girls



Answer:Satellite L755-15R - does this model have blutooth?

According notebook specification it has BT.

How to use BT?
If notebook has WLAN switch enable it and choose FN+F8 key combination and enable BT. BT option must be visible when you press FN+F8.
Can you confirm this?

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I made full format for my laptop Satellite L755-169.
Now I can't find the valid drivers, like display for example
What shall I do?

Answer:How to find drivers for Satellite L755

Out of curiosity but why you have made full format?
Why you don?t use operating system that you got with your notebook model?

Anyway, Toshiba download page -

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I have bought a toshiba Satellite L755-1CG today,
I installed windows 7 home premium x32, but i can't find the proper drivers anywhere.

Could you please help me?

Answer:Satellite L755-1CG cannot find proper drivers

It seems that Toshiba European driver page does not provide the 32bit drivers for Win 7 for this notebook model. But don?t worry.

I found the drivers on the Toshiba US driver page.

[Satellite L755-S5242 Win7 drivers| rpn=PSK1WU&modelFilter=L755-S5242&selCategory=2756709&selFamily=1073768663]

The drivers for Satellite L755-S5242 should be compatible with your series too.

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I found the page to get the drivers here:

I can select as far as the L755 but the short model number is not listed:


If I select the L750 then I see the short number there:


But I assume this is not my model (L750). Where can I get drivers for the L755-S1M2 (Short model number PSK2YF)?

Answer:Where can I find drivers for my Satellite L755-S1M2?

The label underneath the PC for reference:

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I have Toshiba L755-1MC (PSK2YE) and I've installed Win 8 x64
when i search for all drivers I cant find them
so pleas any one help me to get the drivers

I searched in download drivers page and when i click serach nothing happens -

Answer:Cannot find Win8 drivers for Satellite L755-1MC

Drivers, tools and utilities for all supported operating systems you can find on Toshiba download page -
Please search it manually.

As I can see Win8 drivers are not listed but all drivers, tools and utilities for Win8 upgrade are available.

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Hi there,
Is there any way to debrand ATT 920 to make it have more languages than what it has now?
I need it to fully support Arabic Language.

Answer:Debrand ATT 920 to work in middle east

Flash the CV ROM from an Arabic country, I would think.

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Hello all, this is my issue with HP customer service in Dubai!I was in university working on my new laptop HP i7 6500U with 16 GB Ram and 4 GB Nvidia GTX 950M.I worked on it almost year, while i'm using it, it was stuck and i have to force it to restart by the power button.after finished my university, i took the laptop to service center, and they replaced the motherboard and hard drive cabel.when i went there i notice there problem with the performance but i took it back to home to make a full recovery and install all updates from windows and hp.After the battery being empty, i tired to charge it but it was written plugged it not charging.I gave the laptop again to them they told the problem from the battery and we have to replace the battery, i belive it was on 15 of JAN.until now i didn't recieved the battery and the customer care are lairs always telling the same and they told me only wait 2 weeks it will arrived, and i wait more than 5 weeks.and it's has issue with the performance. Here is youtube link for bad performance and not charging issue. Please advice whats i have to do!!   

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when wp8.1 update is coming out??? and will my lumia 620 have it???

Answer:WP 8.1 update release date in middle east.

Originally Posted by WPCentral Question when wp8.1 update is coming out??? and will my lumia 620 have it??? yes, your 620 will receive wp 8.1 but there is no official release date disclosed

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The Rootkit powered Botnet "The great internet shakedown has begun, and to coin a phrase, it's clobberin' time."Yet consider what our team has been able to ferret out lately - A rather nasty IM virus tracked, jacked and nailed like a punk.
The "fake" Google Toolbar, traced back to IM and also tracked right back to 2003.
The notorious IM Rootkit, so hot they covered it twice in two days on Slashdot. Ye Gods.And, after further investigation on the AIM rootkit story, we are fairly confident we have located the group behind this thing and have turned the information over to the FBI and other federal agencies.What is scary here, is the potential for mass damage that we have seen through monitoring this group (based in the Middle East) nearly 24/7. They are slowly but surely building one of those huge botnets we all know and love, spread across the globe and it seems the lockx rootkit was simply the beach-head - the first wave. Naturally, we can only speculate and often researchers have to do just that - a good researcher knows their enemy, and follows a hunch when little evidence is on the table. They spread the lockx rootkit via IM, hidden in with a big pile of advertising software. As I predicted at the time, the Adware stuff was likely just a decoy, to distract from the rootkit that came in the package.Over 17,000 users were found to be compromised on a single server, and we found lots of those worldwide. We spread all new kinds of malware, self... Read more

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Is this phone coming to dubai or not? It's been a long time. Or should I order it from the US. I contacted the hp customer care in Dubai, they are not even aware that there is a windows phone from hp. Any idea about it's launch in India or United Arab Emirates?

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I am new to this site. I am posting here because today I started up peerblock immediately after logging into my computer and found that my computer was attempting to initiate connections to a strange IP in the middle east.
Here is a picture:

I am concerned that I may have some kind of malicious backdoor installed and beaconing out somehow. I just refreshed my Windows 8.1 install and then upgraded to the Windows 10 tech preview about a week ago. This new OS likely still has some big security holes due to the lack of maturity and testing, but I do not go to any new websites or install any strange software. I cannot imagine how someone could have subjected me to a remote exploit through my firewall either. Malware scans seem to come up clean. Running a whois lookup on that IP displays that it is located in Azerbaijan. The protocol is UDP though so it cannot actually initiate a real connection to the foreign host without using some kind of UDP magic. My firewall is stateful.
If anyone has any advice on even how to capture which program is sending this traffic out I would greatly appreciate it. Thanks.

Answer:Strange Outbound Connections to the Middle East

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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i live in iran and i cant update my phone .
i enter united states for country of origin .

Answer:Which country in the middle east can I get the lastest update of WP (8.1)?

Makes no difference what you enter. The phone knows the country of origin, you can't change this.

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I just want to ask that our neighboring countries like INDIA and Bangladesh got lumia 520 cyan update when will we got update here in Pakistan. ?

Answer:Lumia 520 cyan in Pakistan and other middle east countries

I am also waiting in Pakistan. I hope in this week.
Sent from my Nokia Lumia 520 using Tapatalk

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I wonder if someone know from where I can get a business database of Dubai, in fact, almost all countries of Middle East. The Database may contain following fields:

Company profile:
Person Name:
Email Address:


I would appreciate if any one of you could be of my help.

Answer:Subject: Business Database Dubai, Middle East

You could try google or

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Not really tech minded so please excuse my ignorance on the topic, but don't know who else to ask about this.

About two months ago, I noticed that I was having issues searching some words on google using the chrome browser, but didn't put it together until now.

When I try to google words related to the middle east, my chrome browser freezes and then it asks me to kill the page. I started making a short list of the terms I can't google and they include: palestine, syria, west bank, tel aviv, abbas, gaza, islam, hamas, lebanon, hariri, muslim brotherhood, haifa, suez, mubarak, morsi, to name a few.

And my CPU goes up substantially, up to 100%, according to my activity monitor (not sure if this means anything).

I can google these terms fine on safari or firefox but not on chrome.

Here are people with a similar problem:!topic/chrome/2IoLYem-Bng/discussion!topic/chrome/ZQIP7010y4M

Not sure if you know how I might be able to investigate this further, but any tips you could give me would be great. Think it might be a virus but it's really strange and as I said before, not really a tech person and don't have many tech friends so this is difficult to figure out.

With my chrome, I have no plug ins or extensions that I am aware of. I'm on a MacBook Pro, about two and a half years old, on Snow Leopard (10.6.8).

I know I could just reinstall chrome and it... Read more

Answer:I can't google Middle East terms on Chrome - thoughts?

I dont know,I can search and get results for all of the words you posted as well as all of the words posted in the 2 links you provided.
From the links provided this seems to be a valid claim.Seems kind of strange but it isnt a problem on my end.

Are you updated to Version 24.0.1312.56 m ?

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Yahoo just bought Maktoob. Look likes they are trying to focus growth on emerging markets since they have surrendered the West to Google.

Answer:Yahoo Purchases Biggest Web Portal in Middle East

They didn't surrender, they were crushed.

They were also idiots for not accepting the MS deal right before their stock hit its low.

Yahoo is just dumb, and i stand by that.

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Dear community, I want to buy a Y50 gaming laptop. I looked it up in amazon uk and I found a Lenovo Y50 with i7-4720HQ, GTX 960M and 1 TB hdd + 8 GB ssd. I tried to look the same model up in Lenovo's website so as to buy it from there. As a student, I'm entitled to a small discount so, why not? But that model is nowhere in the official website. I can only find a Y50 with i7-4710HQ and GTX 860M. How is it possible to find a newer version of Y50 in amazon and NOT in Lenovo's website? Am I missing something? Thank you for your time

Answer:Cannot find Y50 model on Lenovo website

Hi gebbeth, I own a Y50-70 2013 model, do not buy this computer. It is however an excellent idea for a computer, and at a fair price. Mine was 4 months old before I mailed it to the repair center last tuesday. Read through the post on this forum and i'm sure you will come to the same conclusion. Switch to MSI or another brand before you waste your money. The 2015 Y50-70 is still new to the market, so all of the defects have not yet been identified. But if you look around you will see that people are having issues with the newer model also.

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Relevance 71.75% experts have discovered a new data-stealing virus dubbed "Flame" they say has lurked inside thousands of computers across the Middle East for as long as five years as part of a sophisticated cyber warfare campaign.It is the most complex piece of malicious software discovered to date, said Kaspersky Lab security senior researcher Roel Schouwenberg, whose company discovered the virus. The results of the Lab's work were made available on Monday. Schouwenberg said he did not know who built Flame.snipResearchers at Kaspersky said they were only starting to understand how Flame works because it is so complex. The full significance will not be known until other cyber security firms obtain samples of Flame. The Lab's research shows the largest number of infected machines are in Iran, followed by the Israel/Palestine region, then Sudan and Syria.The virus contains about 20 times as much code as Stuxnet, which attacked an Iranian uranium enrichment facility, causing centrifuges to fail. It has about 100 times as much code as a typical virus designed to steal financial information, Schouwenberg said.More @ link

Answer:Powerful "Flame" cyber weapon found in Middle East

More gloom & doom:Meet 'Flame,' The Massive Spy Malware Infiltrating Iranian Computers Flame appears to have been operating in the wild as early as March 2010, though it remained undetected by antivirus companies."It's a very big chunk of code. Because of that, it's quite interesting that it stayed undetected for at least two years," Gostev said. He noted that there are clues that the malware may actually date back to as early as 2007, around the same time period when Stuxnet and DuQu are believed to have been created. Gostev says that because of its size and complexity, complete analysis of the code may take years.The researchers say they don't know yet how an initial infection of Flame occurs on a machine before it starts spreading. The malware has the ability to infect a fully patched Windows 7 computer, which suggests that there may be a zero-day exploit in the code that the researchers have not yet found

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Bios upgrade for L755-128 (PSK30E) was never released. Current BIOS is 1.90.
Is it safe to upgrade to 2.70 from L755-12D (PSK2YE)? Very same laptop except added blue-ray drive.

Answer:Satellite L755-128 (PSK30E): Can I use BIOS for L755 PSK2YE?

Do not use BIOS for other notebook model.

If the newer BIOS is not released that means probably that there was no reason for that.

Do you have some problems with your notebook? I mean what should be reason for BIOS update?

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As it says above I have a P105, but I am unsure exactly which model I have.
Does anyone know how/where I can find this information?

Answer:How do I find out which model Satellite P105 I have?


Take a look at the bottom of the unit.
There should be a label providing some numbers like serial number, model number, etc?

If you have got a Satellite P105-xxxx then I would assume it?s a Toshiba US series notebook and all details should be found here:

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I have a Toshiba SA80 127 . Is there any way i can find out the model number of the US version of this Laptop ? since i probably need some repairs/replacements on parts (cooling fan/ LCD).

Any suggestions will be helpful.


Answer:Find out USA Model number of Satellite A80-127

Seems you have the PSA80E, which is the european model number. In most cases for US versions you would add simply a 5 to the number, like A85. On the US download page there is also an A80-S178TD. But I'm really not sure about this, so my advise would be, that if you need some replacement parts anyway, you could ask an ASP too.

They can tell you what part numbers you will need exactly for your model, which means that you would not need the US model number.

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I have a Satellite laptop however the model has rubbed off the back of the laptop and I do not have anyway to find out what model it is as I need to update some drivers.

Any ideas?


Answer:How to find out Satellite Model number

You can view the model number in the Toshiba PC Diagnostic Tool. Its located in the Start Menu under Toshiba->Utilities.

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have to get drivers for my good old Toshiba Satellite M30x******* . The stickers underneath are washed out and i can not read the model number anymore.

How can I find out the model number to get the correct drivers?

Thanks for Help

Answer:Satellite M30x, How can I find out model number?


I have checked Toshiba download page and for Satellite M30x there is one model only ? PSA72E.
So just visit Toshiba download page under > Support & Downloads.
When you open download area under product type choose option ARCIVE and you will find drivers for your notebook model.

If you have more questions please let us know.

Good luck!

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I Have a Satellite Pro A300 Laptop.
There should be 3 other characters after the "A300" bit but I cannot work out what it is.

I need to find out so I can order the correct additional memory for it.

Can anybody help?

Answer:How do I find out what specific model is my Satellite Pro A300?

Check the labels at the bottom of the unit.
There you will find the model part number like for example: PSAJ5E-005001GR
The first 6 characters (PSAJ5E) are important.

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How can i find my Satellite L670-175 i can't find, model no, auto find or manual.
I need drivers or spec. but nothing i can find.

What i do wrong???


Answer:I can't find my Satellite L670-175 model number


Take a look at the bottom of the unit? there you can find the model number and serial number?
I think the Satellite L670-175 belongs to the PSK3CE series and if you want to download any drivers or manual then you have to choose L670 PSK3CE series.

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I've just purchased a *Satellite P200D-11L (AMD Turion 64 X2 TL-60, 2x1GB RAM, 200 GB HDD, ATI Mobility Radeon HD 2600, 17", DVD Multi*). The machine came with the operating system preinstalled (*Vista Home Premium 32bit*).

I had a look on the recovery DVD, but it doesn't contain any drivers. I have tried to find & download the drivers for this model, but all what is available on Toshiba site is the BIOS upgrade.

Does anyone know where can I find the rest of the drivers?

Thanks a lot.

Answer:Where can I find drivers for Satellite P200D-11L / Model PSPBQE?

In my knowledge this notebook is very new on the market and it looks like the drivers for this series are not released.

Seems we have to wait a little bit.
But I?m sure the drivers will be published in the next time!
Don?t lose the patience ;)

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I have a Satellite P100-240.

Q1- My boss (a blind lady) wants a similar model but without the graphics power of mine and a 15" screen. Also it must have a 102 key keyboard.

Is there such a model in the Satellite range?

Answer:I need to find right notebook model -> similar to Satellite P100-240

15.4? screen and 102 keyboard??
I?m not 100% sure if it?s possible.
I know several notebooks but the most laptops with 15.4? display support the 86 key/102 emulation keyboard.
How about Satellite M40?

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I am hoping someone could help me. I am looking for a new motherboard for my toshiba laptop as it needs replaced.

I own a pspa6e-03302cen Satellite P100-347 laptop and have not been able to find this board online anywhere. Although I have found two suppliers of many p100 motherboards they use alternate model numbers in which I cannot find anywhere in my documentation or on the actual computer. The model numbers they use are something like A000008350 or a number starting with k. I am pretty sure the supplier i have found has the motherboard i would need but i would need a list of all the alternate part numbers for my laptop or someway of finding the exact numbers. Any help on this matter is appreciated..

Answer:How to find exact motherboard model for Satellite P100-347?

To be honest I really do not believe someone here can offer you such info. As you know this info is for internal use and you can try to get this info from authorized service provider in your country. Sorry but I do not see better solution, except to wait here and hope someone can help.

Good luck!

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i have a toshiba satellite a85-s107, part no. psa82u-00r004z. serial no. 65430273k.
problem is i cannot find it on the toshoba web page obviously then nor the drivers.
it is a factory reconditioned laptop and i think it has come from america as it states the warranty applies in united states only.

anyone know where the drivers are for this machine? please

Answer:Satellite A85-S107 has no model number that I can find on Toshiba web page


All drivers you need you can find on Toshiba US download page under


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Relevance 63.55%

I can not find the correct battery to this model.
I have looked on Toshiba websites, but I haven't find yet.

That model doesn't recognize by toshiba tool finder.
If somebody has some idea where I can find suitable battery I will be grateful.

Battery model No is: PA3395U-1BRS

Answer:Re: Satellite M35X-S149 - Cannot find correct battery to this model


You have already posted the battery model number.
Where is the problem? Google for this battery and I?m sure you will get some online dealers who could provide this battery.

Otherwise get in contact with an Toshiba ASP in your country and order the compatible battery.

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Relevance 63.55%

Hi. We have two toshiba laptops in the house. One is l755-1mu and the other is an l755d-128.

Unfortunately, we did not create recovery discs for the l755-1mu. Would it be possible to use the recovery discs for the l755d-128 on the other model?

If not then we will have to throw the laptop away because toshiba charge extortionate prices for recovery media that should have been provided in the first place.

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Relevance 63.14%


I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page


Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+

Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:


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I just bought a Satellite U400D-200, why isn't the model on the website?

Answer:Re: Satellite U400D - I can't find it on the website

What do you mean with ?not on the website??
The Satellite U400D-200 belongs to the PSU48 series and this series can be found on the Toshiba driver page for example.
There you can find the drivers?

What info's do you need?

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Relevance 61.5%


I recently bought a Toshiba A300-16c but have been unable to find it on the Toshiba website.

I am trying to look to extend the 1 year warranty and there is an offer on at the moment to extend the Toshiba 1 year warranty on a variety of models but the A300-16c isnt listed and doesnt even exist on this website.

Can anyone help?

Answer:Re: Cannot find Satellite A300-16c on Toshiba website


Satellite A300-16C seems to belongs to the PSAJ4E series?
It?s definitely a Toshiba European model and as far as I?m not mistaken this unit were delivered in Italy?

May I ask you how did you try to register the warranty???

In your case I would recommend visiting the Toshiba European support page: -> Support & Download -> Standard Warranty

Check it out!

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Relevance 61.5%

Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?


I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:

I hope I could help you a little bit. :)


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Hello everyone!

I have a Toshiba Satellite L300D-13X

But on the Toshiba support website, If I enter its serial nr then it doesent get recognised. If I insted use the little software that are suppose to identify you computer model, that too fails to recognise my model. And last I tried to manually enter my model. I choose Satellite, L300D and then the closest I can choose is L300D-13J, but mine is L300D-13X, Should I choose the L300D-13J anyway?

Anyone who recognise this problem, I would be most greatful

Best regards.

Answer:Satellite L300D-13X - Can't find it on the Toshiba website

Hi Qwerty,

I don?t know what you did wrong but I can find your notebook model on the Toshiba website. As far as I know it belongs to the PSLC0E series so follow this: > Support & Downloads > Download Drivers
Notebook > Satellite > Satellite L Series > Satellite L300D series > PSLC0E

Now you can choose the operating system that you have and download all updates! :)

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What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

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We are getting ATA logs into splunk. Now, we are trying to normalize the ATA logs(data) doing that we need to identify under which data model these ATA logs will come under.

Below are the data models available in splunk documentation 
Application State
Change Analysis
Data Loss Prevention
Interprocess Messaging
Intrusion Detection
Java Virtual Machines (JVM)
Network Resolution (DNS)
Network Sessions
Network Traffic
Splunk Audit Logs
Ticket Management

If someone is working on it please give an idea under which datamodel this logs will come.

Thank You,

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The wheel of my mouse is essential to the work that I do as most 3D programs allow for a middle click hold function in order to orbit around digital models. However, the last few weeks the middle click button of the mouse when clicked filters through the open windows of my desktop. This has been a huge inconvenience and the mouse has worked well with my Dimension 4600 for the last couple of years. Even with a replacement mouse the error still comes up and even with the correct function assigned to the middle click button in the control panel the same issue arises. Any ideas?

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Hi All,

What exactly is the difference L750 and L755 . Isnt it the same thing ?

Answer:Difference between Satellite L750 and Satellite L755


There are different notebook models which are part of the Satellite L750 series and there are different notebook models which are part of the Satellite L755 series.
Each notebook model (L750-xxx or L755-xxx) is equipped with different hardware parts.
In many case the hardware specifications are very similar but there are still small differences like different CPU, LAN or WLan card?

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Hi everyone

I want to ask about upgrading Laptops RAM,

I have Toshiba Satellite L755 I want to change it from 6GB to 8GB but I cannot find same RAM number in red circle in the picture but other number in yellow circle is same numbers,

my question is it ok to change it, because I cannot get same RAM with the exact numbers in red or yellow circle?

Answer:RAM upgrade on Satellite L755

Can you please post whole model number (Satellite L755-xxx) so I can check exact notebook specification, just to see details about RAM upgrade.

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Hi guys, sorry to bother you.

I was wondering if I can upgrade my laptop with a new +SSD HD+
(everybody tells me is a great change in _speed terms_!)
so I was trying to understand if my *SATELLITE L755-1C3* has a _SATA 2 or 3_ internal port (the prices of the HDs are quite different...)


Answer:Satellite L755-1C3 - upgrade with SSD HD


As far as I know the SATA III are supported since Intel P67/H67 chipsets
Therefore the notebook seems to support max 300MB/s and this would mean that SATA II HDD is good enough?

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I have a 2 year old Satellite L755-1LM. The instruction manual says that it might have a USB 3.0 port as that was optional on some models.

Is there an easy way to find out if my model has this? I have been told that USB 3.0 ports have a blue insert rather than black, but I do not know if that is true in all cases (mine is black). I have attached a USB 3.0 standard HDD to the left USB port, which is the one that might be 3.0, but the transfer rate is poor. Therefore, it is either 2.0 only or I am missing drivers etc.

Any thoughts?

Answer:USB 3.0 ports on Satellite L755-1LM


According notebook specification your machine has USB 2.0 ports only. Difference is that one single port placed on the left side supports ?sleep and charge? option.

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Can anyone tell me if it is upgradeable?
If so which socket number is it, can i put an i7 in it?....

Any links to recommend a site to buy it from any help appreciated.

Thanks for your time and effort should you help

Answer:Satellite L755-14Z - CPU upgrade possible?

Generally it is difficult to upgrade the CPU in notebooks since the notebook is designed for specific CPU's. If a CPU is installed that is not supported, it may draw too much power and cause instability, or it may overheat the notebook.

You can probably use a CPU from another L755 model, but it probably wont make much difference.

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The laptop does not complete POST, neither on AC or Battery after the recent Toshiba BIOS upgrade.

When powering it on, CAPS LOCK and NUM LOCK come on briefly, and the system shuts back off and restarts, LCD remains off without any backlight.

+ No external video
+ No beep(s)

+ Removed RAM - No changee
+ Removed HDD and Optical drive - No change
+ Tried 'known good' RAM, HDD and ODD - No change
+ Reseated LCD cable - No change

Does the Satellite series has inbuilt HW diagnostics that can be triggered?


Answer:NO POST on Satellite L755

Has BIOS update finished properly or it was interrupted for some reason?

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I installed windows XP professional on L755-16Z but the problem i faces is that i did not find any audio driver or Display driver.

Are there any recommendations how to obtain such drivers or any driver also related to XP like the WIFI, etc...

Best Regards,

Answer:Windows XP on Satellite L755-16Z


Before we start discussion about drivers may I ask you something:

1) Have you created recovery DVD disc before you have installed WXP on your machine?
2) Have you informed yourself about WXP support on this notebook model before you?ve installed WXP?

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Since yesterday I recieve by typing my password this text: The service User Profile Service don't allow you to use this account. The problem is that account is my administrator account, I can only use my laptop on my guest account.

Thank you for helping me!

Answer:Re: How to unlock a Satellite L755?

Try please to start HDD recovery following steps on
Can you enter system recovery options using username and right password?

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I have toshiba satellite l755 with default os windows 7.
But i installed xp also on my laptop and i cant find drivers for xp.....

plz help where i can get drivers for xp..???

Answer:Satellite L755 - Need Win XP drivers!

There are many options to install drivers: search & install individual driver (this is my choice) or download driver pack (e.g. from - it is simplest way.

Generally all you have to do - google vendor & product ID of unknown device (see

Recommended order of installation:
1. Chipset software (I hope Intel is your choice?) then reboot.
2. Network controllers.
3. SP3 and updates (if it is not installed earlier).
4. Other devices - video, audio, touchpad etc.

It's hard to find drivers for AMD or Nvidia video controllers - usually drivers are branded by supplier (Acer/Toshiba/etc) and are not on amd/nvidia sites. In such case you have to do a little of magic to modify drivers.

Some links for russian forums (use google translate)

For more detailed answer please give more detailed info about your laptop model.

+Message was edited: links to non english content have been deleted+

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mixage st?r?o how to use the Conexant sound card that is on the L755 to use Audacity? thank you

excuse me for my bad english.

Answer:Satellite L755 - How to use Audacity?


Sorry but I don?t understand your question. Everything what I can read is that you want to use Audacity with Satellite L755 but what is the problem exactly?

Usually if you have installed the latest sound driver for Satellite L755 and newest version of Audacity everything should be ok and there is no problem to use the program.

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Hay guys

I have a problem on my Toshiba Satellite L755-169 (PSK2YE), that my laptop can?t read the DVD+R DL but I hear the DVD reader try to read but it can.

Why and how can I fix this problem?

Answer:Satellite L755-169 cant read DVD+ R DL

Can you tell us more about this issue?
Do you test it with self created DVD+R DL discs?

Can ODD write data on empty DVD+R DL discs?

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I have Toshiba Satellite L755-11W, its i5, can I change it to i7?
Thx for help

Answer:CPU upgrade on Satellite L755-11W


I think this would be possible since the chip handles the i7 too.
But as far as I know no one of the notebook manufacturers supports such upgrade officially?
What does this mean now??

This means that you do that you own risk and in some cases the BIOS would not be compatible. So in worst case the new CPU would not work even if the chipset would handle this?

By the way: such upgrade cancels the warranty.

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I have a Toshiba Satellite L755-140 laptop with win7 32bit OS. Suddenly the sound is not working but the driver is installed and up to date along with chipset driver the volume speaker icon shows that there is a sound indication but no sound is out from it....

What do you think is going on ... could it be the speakers it self
Please advise ASAP


Answer:No sound on Satellite L755-140

Have you noticed the same problem when you connect headphones?
Please test it.

You can also use ?Toshiba diagnostic tool? to check speakers functionality.

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I have Toshiba Satellite L755 with windows 8 pro media center 6GB Ram, I want to upgrade it to 8GB 1600MHz is it possible and could be compatibility?
Hardware Info

Answer:RAM upgrade on Satellite L755

Some Satellite L755 uses 4GB DDR3 1066 MHz RAMs with part number PA3677U-1M4G and some of them have DDR3 1333MHz with part number PA3918U-1M4G.

Can you please post exact model name and model number?

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Hi Sirs;

After I update my laptop Toshiba Satellite L755 to Windows 8.1 and when I press FN+F8 to off or on the Wi-Fi or Bluetooth it is not working.

I removed VAP then system driver and then functions key utility and re installing it not Success to turn of,

please any advice?

Answer:Satellite L755 - after Win 8.1 upgrade cannot use FN+F8

Windows 8.1 does NOT support the Value Added Package anymore!
The VAP was released for Windows Vista, Windows 7 and Windows 8 Upgrade

Notebooks which were preinstalled with Win 8 do not contain VAP anymore!

But the Satellite L755 does not seem to be Win 8.1 supported.
So you will be lucky man if you will get these function buttons working.

I can recommend you to check the Win 8.1 driver released for Satellite L855 series.
Install the Toshiba Function Key Utility and Toshiba System Driver
Maybe it would help?

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There's constant vibration around my mousepad and it's getting annoying, my laptop is only a couple of months old. Maybe you know what could be causing it and how to solve it?

I have BIOS 3.60 and I can't downgrade it because my model isn't on support your model page.

Answer:Vibration on my Satellite L755-1LE

Vibration is definitely mechanical malfunction so it can be fixed by authorized personal only.

My advice for you is to contact nearest authorized Toshiba service provider and ask for help. They can open the case and check all hardware components.

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Hello, just purchased Satellite L775-111, which is quoted as "3D ready".

I have Acer 3D monitor. Nvidia control panel allows to set 3D preferences and actually displays 3D content (photos and animations) in correct 3D on Acer monitor. Notebook came with Corel WinDVD BD (Toshiba edition) player, claiming to support 3D content. But blu-ray 3D disks, played by WinDVD BD will not start in 3D, stating that the equipment does not support 3D. Integrated help screen in WinDVD BD refers to 3D Preferences Tab, which in fact is not there. No updates for WinDVD BD are available on Toshiba site.

Any ideas please?

Answer:Satellite L755-111 - No 3D from WinDVD BD

Hi buddy,

I found some articles about WinDVD BD:

As you can see in last link there is an update for WinDVD BD that could be useful for you! :)

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I own a L755-1GH laptop that has its fan always on, producing a great amount of noise. The temp doesn't get to the 80?C but neither the less the fan is already blowing below 70?, at the moment it's at 58?C and it's already going.
The pc is still in the warranty period but I can't be without the pc, 'cause it's my work pc.
Any ideas of how i can solve this?

The Turbo boost is already disabled and I'm using a cooling pad... already blowed some dry air to clean some dust.
If I open it, I'll be out of warranty and I can't send it to warranty...
Are there some diagnostics tools from Toshiba?

Answer:Satellite L755-1GH - Fan Noise, always on

You can reduce fan activity if you change option in ?cooling method? settings.

Open power profile that you use and go to advanced power settings.
There you will find ?Toshiba power saver? options and ?cooling method?.

Change it to battery optimized.

Please do it and post some feedback.

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I'm from Spain, and after make format C: in my Satellite L755-1J9 , I can`t instal the USB 3.0 driver upload at the Toshiba drivers place in this webpage.

Can someone who has this driver help me please?

Answer:Need USB 3.0 driver for my Satellite L755-1J9

Hi Enrique

According notebook specification your machine was delivered with preinstalled Windows 7 64bit and this original recovery image contains all necessary drivers, including driver for USB 3.0.

The question is: what have you done exactly? Have you installed original OS version that you got with your machine or own Windows version and which one.
If you still use Win7 64bit driver for USB 3.0 you can find here .

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My Toshiba notebook Satellite L755-16C, have system image to recover into factory setup, its not working now, when trying to run it, a pop window shows that- window cant restart into Windows recovery Environment to complete the recovery operation.I tried with the recovery DVD which I created before also now not working with this, the same message coming.

I tried to create a new recovery media by the recovery media creator a window pop shows that 'window searching for TRMCLchr.exe cant find, that may changed or moved'

Please help me to sort out the problem to return the laptop to factory setup

Answer:Need help with recovering Satellite L755-16C

My Toshiba notebook Satellite L755-16C, have system image to recover into factory setup, it?s not working now, when trying to run it, a pop window shows that- window cant restart into Windows recovery Environment to complete the recovery operation.

I tried with the recovery DVD which I created before also now not working with this, the same message coming.

I tried to create a new recovery media by the recovery media creator a window pop shows that 'window searching for TRMCLcher.exe can?t find, that may changed or moved'.

Please help me to sort out the problem to return the laptop to factory setup.

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Firstly, I'd like to say I'm quite useless with computers.

I used the Product Recovery CD, followed all the steps, it took like 30minutes. And then it was done. After it finished there were a number of problems that have appeared:

Windows isn't genuine?
Network adapter won't find any internets? Need to install a driver?
Screen resolution doesn't give the option for the correct one.
It's a stranger version of windows 7, the bits where windows is concernig are all coloured and aren't translucent. - But I'm not sure if this has to do with 32-bit and 64-bit whatever they are.
^ I have figured that I now have 32bit downloaded onto that computer, when it is actually a 64bit.

I posted on the US forums and have realised that I've used the wrong CD, the CD I used was a recovery for an L500-19X.

Not sure if I'm using the correct disk, as I own 2 toshiba laptops.
On the disk it says GMR410014EN0
Windows 7 Home Premium 32bit
Support for these products provided by Toshiba Europe GmbH

Just a little more information.. I'm not sure if I created this 'recovery medium' just noticed it the 2nd time, will this have any affect at all on the outcome?

Answer:Recovery for Satellite L755-17Q

> Just a little more information.. I'm not sure if I created this 'recovery medium'
What to say after reading this?
So let?s be clear now: according notebook specification your Satellite L755-17Q was delivered with preinstalled WIN7 64BIT HOME PREMIUM and without recovery disc. Recovery disc must be created by notebook owner. If you don?t have it and you want to install original recovery image for L755-17Q you must order it on

If you have European notebook model why do you discuss about it on US forum? European models don?t have anything to do with US models, US market or US support.

What do you want to do exactly now? Please be clear with your answer and we will try to help.

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Does this laptop need an adaptor?
Is it not built in? Its a bit rubbish if its not. I cant find it anywhere in menus...... :(

Answer:Bluetooth on Satellite L755-14Z

It is really strange that you don?t even know which hardware components your notebook has.

According notebook specification your notebook doesn't have BT.

Buy small USB BT dongle and problem is solved. You can buy small BT USB micro adapter .

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Hi guys, i would like to upgrade my almost 7 year old laptop (TOSHIBA SATELLITE L755 PSK2YE-0NH00JGE) with an SSD. But i have some questions. I dont know if its SATA II or SATA III will whis make any difference? i heard something about bottleneck to 300MB/s from 500+MB/s. How to tell if i have SATA 2 or 3? Also my OS is Win7 Home Premium. i didnt recieve any disk that could help me reinstall (clean install) windows 7 from beggining so i communicated with Microsoft that told me that i can download and reinstall windows 7 home premium (OEM ithink ) did this worked for you? i apologize for any mistakes done with this post i am a new member to this forum :P
1) Is my laptop upgradable to an SSD?
2)If yes what problems may occure?
3) what can i do with my OS?

In case you need anything to help me feel free to ask! Thanks for your time!!

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My Laptop is only 4 months old, but the follow keys are not working.? Z and arrows keys.
Know its still under warranty. just wondered if anyone else had same problems thereby strengthing my case.

Answer:Toshiba Satellite L755

Check the language setting (Regional & Language) in the windows Control panel. It?s possible some configuration setting has changed and you now have, for example a Chinese keyboard set. Chinese keyboard are AZERJE instead of QWERT.

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I use Satellite L755-120 laptop..few days back system got crashed and when i tried to recover the system using the CDs which i created its not happening...then i tried hdd recovery also which also not working.

Can anybody help me?

Answer:Re: Cannot recover my Satellite L755-120

What happen exactly when you try to use HDD recovery installation or recovery disc?

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A 1-day-old Satellite L755-144 has a constant whirring sound and vibration across the front half of the laptop body. I thought this could be the fan, but it happens even when the Toshiba PC Health Monitor states that the fan is at 0%, and when the computer is idle (no windows open).

How much noise should this machine make when idle (I'm finding it distracting)?

Answer:Satellite L755-144 - HDD noise?

Hi buddy,

Are you sure that the noise is coming from HDD? You can test this if you remove the HDD and start your notebook without one.

Generally speaking the HDD always creates a little bit noise because the platters of HDD spins up and this is causing noise. Also the head is doing this is data will be read or write.

So a little bit noise is normal but nobody can tell you if everything is ok with your notebook or not. It?s just an user to user forum where you can talk with normal people like you and me. If you are not sure and want an official answer contact an authorized service provider and ask for help.

By the way: On my Toshiba notebook I can only hear the HDD if I put my ears on the case.

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First of all, I've been searching toshiba's web for my exact model Toshiba L755-18E (PSK2YE-07E00CCE).

I wanted to download the laptop manual to check RAM compatibility, but I am unable to find it.

Note: Maybe the laptop is named different at toshibas's site, laptop specs:

Intel Core i5-2410M
4 GB DDR3 1333 MHz
NVIDIA GeForce GT 525M
500 GB sATA 5400 rpm

My questions are:

How many RAM slots does my laptop have?
Is there any RAM slot free or the 4GB are 2+2?

A friend of mine has a spare laptop 1600 DDR3 and I wonder if i could use it.

Does my motherboard support 1600 RAM?
Can I mix 1333 and 1600 RAM? (working at 1333 i guess).

Jose Lozano

Message was edited by: lozalojo

Message was edited by: lozalojo

Answer:Re: RAM upgrade on Satellite L755-18E


I?ve googled a bit around and found info that your notebook is originaly delivered with 4GB RAM and can be upgraded up to 8GB.
At the moment your notebook should have one single 4GB RAM module inside and it is DDR3 1333MHz (PC3-10600), 204p with part number PA3918U-1M4G.

In my opinion you should obtain second 4GB RAM but with the same specification and part number.
With two identical RAM modules there is no risk of some compatibility issues.

Don?t mix two RAM modules with different specifications.

Check if you can find somewhere RAM with part number PA3918U-1M4G.
I don?t have this notebook model but I presume at the bottom side there is placed memory cover.

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can I change the hard disk of my laptop l 755 satellite of 500 gb with 2 tb .
will i face any problems?


Answer:HDD upgrade on Satellite L755

In worst case the BIOS will not be able to recognize the HDD…
But I think it should not be a big problem to use the 2TB HDD because the SATA controller does not support such limitation…

So from my point of few you should be able to use the 2.5” SATA 2TB HDD…

but please post some feedback after the HDD has been installed… it would be interesting to know how the HDD functions…

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I have a Toshiba satellite L755-13k and there is a crackling sound that seems to happen when watching youtube clips or videos on facebook or listening to music. It definitely isn't the speakers themselves as its not constant.

I was wondering if anyone had a solution for this?

Answer:Crackling sound on Satellite L755-13K

Does this clicking noise come from speakers?
Some people have reported about clicking noise but it has been identified as noise produced by HDD.

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Hi everyone

I have upgrade to Windows 8 Pro Media Center and everything is ok but Wi-Fi and shortcut of FN+F8 is not showing when I press FN+F8 to off or on the Wi-Fi or Bluetooth I installed all Drivers and Value Added Package but not work any advice please?

Answer:Satellite L755 and Win8 - Fn+F8 is not working

I had the same problem with the function keys on W7 and I sorted it out by downloading a driver called "function key". I don't know if it will work for W8 but it's worth a try. Just find your model and your OS on the new Toshiba site and look for it.

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I have Toshiba Satellite L755 laptop. Accidently I formatted the laptop without using HDD recovery option. My recovery partition is gone from hard disk means there is no disk partition now for HDD recovery.

But yesterday when I searched in my laptop I found a HDD recovery folder consist of HDD files in the format of .swm and .crc and some other files like boot manager .tools folder etc.
Now I want to install my HDD recovery files.

How to install my HDD files? I tried to install HDD recovery utility but no compact version for my model is available.
Help me pls..................


Answer:Re: Installing HDD recovery on Satellite L755

You can install HDD recovery image following instructions on
That?s only way to install it.

Have you created recovery disc?

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Hi all,

i have following problem:

Laptopt doesnt boot, with the power supply connected, the Power Supply LED is lighting, but the battery charging light is out.

I cant tun the laptop on, i tried it with battery, then without battery. I also tried removed power supply and the battery, pressed the power on Button for 30 seconds, and then connected the external power supply and treid to switch the laptop on - it does not work - the fan doesn`t turn either!

I also tried to change the CMOS battery, but it doensnt help!

What could be damaged? What should i try to fix problem? - Maybe the RAM is broken or the Power-On/Off Switch ?

need some help

Answer:Satellite L755-167 dont boot

If I understand you right there is no reaction at all. In that case it is possible that there is some problem with power supply electronic placed on the mainboard.

Of course I cannot say it for sure and just exact mainboard check can help you with this.

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I bought this laptop Satellite L755-m1k with original win 7 but my friend damage it and install win 8 but not original and i want my original win back and i connect microsoft team and told me that i have to connect toshiba team and ask for help

My win 7 serial no is xgwyh-wgvj7-c8hfb-crbgm-wfdhk and i do not know what i can do since there is no win disk and i can not re install from my laptop

thanks a lot

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Hi, Our L750 - 15R CD/DVD drive is not being recognised in my computer, we have updated drivers and used Microsoft fix to no avail, we aren't getting any error messages.
Any help .would be most appreciated.

Answer:CD/DVD drive is not being recognised in Satellite L755-15R

Before we start discussion just few questions:
Is CD/DVD drive listed in windows explorer?
What is the status in device manager? Is some unknown device listed there?

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I have received a driver Alert which should enable me to play Blu Ray disks.
Downloading does not work on my L755.
Am I able to play blu ray on this machine?

Answer:Am I able to play blu-ray disks on this Satellite L755?

If your notebook have multi DVD drive only you will not be able to play Blu-Ray discs.
Please post exact model number so we can check notebook specification.

By the way: last few weeks several people have reported about similar issue.

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First of all, I couldn't find my model here on this website or on any of Toshiba's websites for that matter which is very weird.
My problem is, the Audio is very very low since day one when I bought it.
The laptop is still under warranty and I don't know if it is a software problem or a hardware one.
I'm located in Abu Dhabi, I don't know where is the toshiba support center here and I don't know why this particular model can't be found anywhere!!

Please help!
Thank You
Toshiba Satelite L755 - M1KS

Answer:Very low audio on my new Satellite L755-M1KS

Unfortunately I cannot find your notebook on Toshiba page too.
Anyway, if you are using original Toshiba recovery image (original preinstalled OS) and you are not happy with it contact nearest authorized Toshiba service provider and ask for help.

You can find ASP on
Check it out.

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After I shutdown Windows and notebook is power off then red power led appears.
It doesn`t blink.

What does it means?

+Message was edited: model number added in subject+

Answer:Red Power Led after Satellite L755 was shut down

Do you think someone can say anything about your notebook without knowing the name of your Toshiba unit?

If I would say, +?I need some info about my car?+... you would ask: +what car?+

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i'm hoping some one can help,
i have had my new white Satellite L755-1np for about a month,
Its runs terrible. It freezes, it runs slow my old one worked better than this,

I can't understand how as this is supposed to be better,
Is there any known problems please.

Answer:Re: Satellite L755-1NP runs very slow


I think many preinstalled tools and utilities would be executed and started while notebook boots the Windows system? you should know that these processes which run in the OS background can affect and slow down the system.

One solution: try to disable some processes which are not really necessary.
You can do this running msconfig.
In search line type msconfing and start this too. Now go to StartUp tab.

Here you will see a lot of processes which would be executed.
You can remove the mark from the line in order to disable the single process.
If you don?t know what a single process controls, google in the net to get more details.

What antivirus software are u sing?
I use the freeware software called Avira Antivir. It?s a smart application which does not need a lot of hardware resources. I had a Norton Antivirus and this software slowed down my system extremely?

Last but not least use the CCLeaner (also a freeware software) to clean the registry and to remove some garbage from the system.

Good luck

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Hi All,

I have a few months old Toshiba Satellite L755 laptop and I tried to use the webcam for the first tiem but I get the following message:

"Web camera initialization failed. Please check your camera device and restart application or computer".

Any help with solving this problem will be appretiated.


Answer:Satellite L755 - Webcam is not working

download the current driver for you Webcame, and test it again.

Toshiba Drivers Link:

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I have a Toshiba L755.
I?m facing an audio problem.
every 5 seconds, the sound disappears.

If I plug the headphones and removes them again, the sound comes back.
Or if I stop the player for few seconds, change track, and play again, the sound comes again.

I tried uninstall/install the latest Conexant Audio Driver, but that didn't help.

Please advise.

Message was edited by: mcram

Answer:Satellite L755 - every 5 sec sound disappears

Which OS do you use?
Has your notebook ?factory settings??

Since when have you noticed this issue?
Have you noticed it with notebook?s speakers only or when you use headphones too?

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Hi all. I purchased a new laptop today.. it would not charge the battery so I exchanged it in store. The replacement also has this problem. Am I doing something wrong or have I just been unlucky?

The battery icon at the lower right of the screen tells me that the battery is 0% charged, but is charging.The red light on the laptop near front left is lit as if to show that the battery is charging also.

Yet the battery is not charging.

If I were to unplug the laptop from the mains, the laptop switches off instanty.

This is the second brand new laptop with the same problem today. Perhaps part of a defective battery batch or is it a problem that can be corrected with software? I don't want to have to take the laptop back to the store for a second time in day.

Message was edited by: BigBlueLou

Answer:Satellite L755 would not charge the battery


If the notebook shuts down immediately after the AC adaptor has been disconnected, then this means that the battery is empty and not charged.
Are you sure that you plugged the battery properly into the battery bay?
Please check this if the battery fits correctly.

Additionally I recommend removing the battery and disconnecting the AC adaptor.
Then press power button 30sec long and plug both parts again.
Then leave the notebook connected to mains for a longer period of time (2-3 hours).
Then check the battery charging level?

If it would still stay at 0% then I would recommend visiting you dealer and to check other unit or battery.

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Hi There,

I initially created a recovery USB stick and after my first Toshiba HDD died I was able to successfully re-install Windows when booting to the USB stick and installed it onto a WD Black HDD.

Now the WD disk has failed too (what are the chances...) I am trying to recover using the USB stick again but this time to a Crucial SSD.

When I boot up the USB I select the language and then it starts doing a bit of initializing but then it asks me to "insert recovery medium #1". I didn't have to do this the last time, all I needed was the USB stick.

Can anyone help me with this?


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Hello everyone!

I have a new Satellite L755-18E i5 buyed on 5th september. 3 days ago...!

My laptop is very nice....but i can work 2 hours with te battery full-charged. Medium brightness and working with wifi.

I?ve read that should work around 3,5 - 4 hours. 2 hours seems poor for me. Is the third complete charging, from 100% to 3%.

Is this normal or should i change my laptop??

Sorry for my english...

Thanks so mach to you all for any ansewer

Answer:Satellite L755-18E life battery

> I?ve read that should work around 3,5 - 4 hours. 2 hours seems poor for me. Is the third complete charging, from 100% to 3%.

Battery working time demands on the notebook usage. So if you run high performance games or other software and use a lot of hardware performance then the battery would discharge much faster!

If you want to extend the battery working time, then you should check and change the settings in windows power management

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Hi everybody,

Here is an issue:
My monitor is very bright.
In NVIDIA Control Panel I have 2 choices:
1. Other applications control color settings
2. Use NVIDIA settings

If I choose nr. 2 - everything works fine until next computer restart - "the other applications (I asume Windows OS)" takes over - monitor is very bright again, and I need to go to NVIDIA Control Panel and apply "Use NVIDIA settings" again. (However the mark stays in option 2, and I need to mark opt. 1, then mark opt. 2 again and press "Apply" button). All that is kinda irritating.

Does anybody know what to do in this situation?

Answer:Monitor calibration on Satellite L755-18Z

It may be possible to remove Nvidia from your problem. Type "calibrate display" in the search box of your start menu and you should be able to set the display up using W7 and since W7 is overriding the Nvidia settings that should fix the problem

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Hi everybody

First of all Happy New Year!

Since 3 months I have a big problem. I can't start my laptop. My passwork doesn't work. I don't understand why because I never changed it since I bought my laptop years ago.

Could you please help me?
Thks in advance.


Answer:Satellite L755 cannot start / boot up

did you upgraded to windows 10?

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I have just bought a Satellite L755 and the battery goes down when it is switched off. Is this logical?
I have charge it up for some long hours and it seems that the battery last some more, but in a couple of days the charge goes down to 83%.

Thanks for supporting.


Answer:Satellite L755 - battery goes down when it is switched off

Do you have USB Sleep and Charge enabled?

Try disabling it in the BIOS or in HWSetup.

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