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Satellite L500/02C: wrong keyboard characters appears - " instead of @

Question: Satellite L500/02C: wrong keyboard characters appears - " instead of @

I have a new L500/02C notebook.

Bought in Australia.

When @ is pressed on keyboard " appears and vice versa.

How can I fix please ... R

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Preferred Solution: Satellite L500/02C: wrong keyboard characters appears - " instead of @

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Answer: Satellite L500/02C: wrong keyboard characters appears - " instead of @

In Control Panel- Clock, Language and Region, choose Eng (US) to see what happens

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Hello Everybody,

i have just bought my l500-1UU laptop and it`s amazing but There is just one problem:
When i press (shift +2) the character appeare is (") not (@)

While the other key resposible for the quotes displays (@)
Does any body have a solution for it ?

thanks in advance

Answer:Satellite L500-1UU: inverted keyboard characters - " instead of @


Go to Clock, Language and region in Control Panel. Then, in Keyboard and Languages menu, choose Change keyboards . Now, add English (United States). I think, there is a English (united Kingdom) in your settings, you can remove it.

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I have two keys on my keyboard that doesn't work well.
where when i press on shift + 2 that letter appears (") not (@) and vice versa
I don't know if it is a software problem or hardware problem. This problem I found it when I bought
my laptop (Toshiba Satellite A100-237)

Answer:Wrong keyboard signs appears on Satellite A100-237


According to your description it must be wrong input language set for the keyboard. I believe that in your case it is set to ?ENGLISH UK? and must be set to ?ENGLISH US?.

If you want to know how to configure regional and language support check please this page


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I've recently purchased the above Satellite L Serie and when i've come to type on the keyboard some of the buttons seem to do things they shouldn't for example shift and 2 should be " but its actually @ and shift and @ should be @ but is actually ".

Is this something i can change in the settings?


Answer:Wrong sign appears pressing keyboard buttons on Satellite L series

Hi there,

you can change the input language, maybe the wrong was set.

Check this microsoft support site for further information on how to change the input language of the keyboard: (For XP) (For Vista)

Hope it helps :)


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When I start up my laptop instead of the usual Toshiba logo showing I get a black screen with white writing detailing components installed & the usual instructions for pressing F buttons at the bottom.

I have had to disable my password box because it was automatically filling in the box with a load of dots which was the wrong password.

When it eventually loads I have Yahoo as my homepage it fills the search box with a line of commas without me touching anything.

My comma key is not sticking & also if I click the windows logo at the bottom to show start menu it frequently turns white & fill the search box with commas.

Any ideas would be welcome.

Answer:Satellite L500-1DT - issue while booting - signs appears automatically


It sounds a little bit like the keyboard would be faulty.
I don?t know why but it seems that keys are pressed and appears automatically without touching the keyboard.

Maybe you need to replace the keyboard to fix this.

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Hi All,

I have recently purchased an L500/087 and have found that a random times a "gray spiral" appears on the cursor and if you accidently right click on the cursor at that time, it minimises the screen.

Just wondering if this has happened to anyone else or if anyone knows how to fix it.

Cheers. Emma

Answer:Satellite L500/087 - "gray spiral" appears on cursor randomly


Do you use the notebooks touchpad?
If yes please check if this would happen using an external mouse.

I think touching the touchpad with two fingers at the same time could cause this.
This is a feature and is called *pinch zoom* and can be disabled in the control panel by taking a tick out of a box!

As far as I know you could disable the option in control panel -> mouse -> Pointing Device -> settings (or properties)
There you should find Synaptics options for touchpad

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When I click on the internet explorer icon the error message 'internet page cannot be displayed' appears.

I have to use the internet explorer 64bit icon to use the internet.
I am also having problems downloading skype.

Are these problems connected?
Why won't the internet work using the internet explorer icon?

Please advise. Thanks in advance for your help.

Answer:Satellite L500- Cliking on IE 'internet page cannot be displayed' appears


The message 'internet page cannot be displayed' appears because there is no internet connection!
You have to check firstly if the notebook is connected to the internet properly!

The LAN and WLan connection!

You can also use the Firefox internet browser instead of Internet Explorer but if the internet connection id no available then the firefox browser will not display anything like IE too.

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Hi all, just tried to launch recovery media creator on the Toshiba board and the following ERROR CODE: 0d00f6-49-00000015 appears.
This goes after a few clicks on the mouse and the program starts.

Any ideas how to mend this?
Operating system is Windows 7 64bit my new shinny laptop.

any help would be great.

Answer:Re: Satellite L500 - Error appears if I start recovery disk creator


You used not compatible disk!
You have to test different DVD from different manufacturers.
Not all DVD from different manufacturers are compatible. There are big differences between the brands? So check and try other DVD

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My keyboard now displays @ when I press shift/double quotes and the opposite when I press shift/at sign.

Where do I go to check what keyboard options have been set up during the upgrade.



Answer:Wrong characters with keyboard

daniellouwrens said:


My keyboard now displays @ when I press shift/double quotes and the opposite when I press shift/at sign.

Where do I go to check what keyboard options have been set up during the upgrade.



No problem, I have found it.

Click on the Language bar and the options of Language and keyboard come up, they had been changed.



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Hi - I'm using Vista Business.

When using an office program, certain characters do not show up correctly. For instance the '@' symbol (shift+2) shows up as quotes.

Here's the strange part. I can type normally in notepad. This suggests that there's a setting in Office??

In either case, I tried changing Vista's language settings by right clicking the taskbar -> toolbars but the 'languages' toolbar does not appear. In other words, i don't have any other languages installed.

Anyone have any ideas how to fix this? Any help would be appreciated!


Answer:Wrong Keyboard Characters

Shift+2 for quotes is UK (maybe others)

I have just had a look in Excel and you can change the language for office (excel in this case)

Excel options --> Popular Tab --> Language settings --> Primary editing Language

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One of my networked machines (XP Pro) has a keyboard problem. The @ sign and the quotes are reversed and also the £ and # key type incorrectly.I have checked regional settings and all is fine.Does anyone know of any other settings where this can be corrected. I would be very grateful for any help.

Answer:Keyboard typing wrong characters

Are you sure the Regional Info is correct?If you have changed it have you rebooted it?Sounds like the US keyboard drivers / settings at install instead of UK.

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Well, my computer is an Acer Aspire PC running on Windows Vista Home Premium, but when I try to type things, my keyboard will type in a completely different symbol. For example, in most programs, instead of an apostrophe, Ill get è instead, or if I want to use square brackets, Ill get ^^ç. It wont happen in Microsoft word, but it will happen when Im on the internet, or using the search function in my computer.

Here's what the Keyboard driver window keeps telling me:

Under general tab:

HID Keyboard device

Device Type: Keyboards
Manufacturer: (Standard keyboards)
Location: on User human interface USB device
Device status: This device is working properly.

Under Driver Tab:

Driver provider: Microsoft
Driver Date: 21/06/2006
Driver version: 6.0.6001.18000
Digital Signer: microsoft windows
If anyone out there could help me, It would be much appreciated! Thanks!

Answer:Keyboard types wrong characters.

I am not 100% sure but I had the same sort of issue with Windows XP. My freind sorted it and it was to do with the language that the keyboard is set in. My issue was all the time though and not just certain programs.

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A few days ago my Sony TR3 XP SP1 portable began jumbling or mistyping characters entered from the keyboard. It does this in all text areas (Word, shortcut names, file names, messages, dialog forms, etc. The errors ae not random, for instance "5" is always substituted fo "i" - although I have not checked this from session to session. Any solutions or suggestions on how I can correct this problem, or how it might have befallen me would be helpful.
TIA, fallingrock.

Answer:Keyboard Types Wrong Characters

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Hi tech support, installed windows 64 professional and some characters are not in the right place, @ and " are opposite, # is where the pound character
etc, installed three types of keyboard plug and play and USB and ergonomic with software all the same problem,any advice what to do???

Answer:[SOLVED] keyboard wrong characters

Either you are in a Non-US English location and have the US layout, or vice-versa
US Shift+2 is @
UK Shift+2 is "

Control Panel | Language and Regional Options
On Regional tab, select the correct language for your location.
Click the Languages tab, then click the Details... button
Select the correct Default input language. This should also install the correct keyboard
Under Installed services, if the incorrect keyboard is shown, click the Add... button
Select the language and layout, and click OK
You can remove the other keyboard if needed. Helps to keep it from getting switched back accidentally.

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My keyboard was working fine and then it start to type the  wrong characters, eg, when I hit the "0" I get "/"  My computer is a Lenovo G530 MT 4446
How can I fix this? Please help!

Answer:Keyboard Typing The Wrong Characters

Try the fix in this link if you haven't already......3 Ways to Fix a Keyboard That Has the Wrong Characters - wikiHow

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i formated my hard drve and reinstalled xp
now my keyboard types some characters wrong for example: " and @ are the wrong way around

anyone know what is wrong?

thank in advance

also sorry if this is in the wrong place or has already been answered

Answer:Keyboard displays wrong characters

in the control panel click on the k/board icon and check it is set for usa key board

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My daughter's keyboard on Windows XP will not type the @ symbol, it types " instead. Please help me get this corrected. She has changed the language input to English United Kingdom and also tried English USA. None of these changes fixed the problem. All advise will be appreciated, thank you.

Answer:Keyboard typing wrong characters

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In my Notebook when i press some buttons i see letters and numbers  for ex. when i type K  it types 7K and J types J8 . is anyone got this problem before? Please help Thanks Bassem

Answer:keyboard typing wrong characters

It is necessary for you to replace the keyboard.It is not sending the correct signals to the motherboard. Yes, even a notebook computer has a replacable keyboard.It's a job best assigned to a qualified computer technician, to find and order a compatible keyboard, and to disassemble the laptop far enough to be able to swap the keyboard.  

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My keyboard is typing correctly in Word but types nonsense when I type in either a browser window or in my email. If I type a web address in Chrome, Explorer or Firefox it comes out as random letters, symbols and numbers and the same if I try to type an email in yahoo or gmail. As I say, it is fine typing in Word. Any ideas gratefully received.

PS I have been into Control Panel and made sure regional settings and keyboard setting are for English (UK)

Answer:Keyboard Typing Wrong Characters

Is this a laptop and is the "Num Lock" on?

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Hey, i run XP and am having an issue with my keyboard not inputting the correct character on certain keys when shift is held down. This same thing happens when i use either keyboard a basic PS/2 and a USB Steelseries Merc Stealth which i install drivers for.
Some examples of the problem are pressing shift + 2[top row] should input " but inputs @ : Shift + 3 should input pound sign but instead inputs # : shift + @ should input @ but instead inputs "
I have tried removing all my drivers through divice manager and rebooting letting xp reinstall ect, removing all my usb keyboard drivers and software and reinstalling ect still the same issue with both keyboards, exactly. At first i thought that because i am based in the UK and my USB keyboard is from the US that was the issue but its the same problem with my standard PS/2 keyboard which got me thinking that it can only be somthing related to XP or some settings in XP.
Any help as always welcome, thanks in advance.

Answer:keyboard inputting wrong characters

It looks like your keyboard layout is for US.Change it to UK:

3 more replies
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My keyboard was working fine and then it start to type the  wrong characters, eg, when I hit the "0" I get "/"  My computer is a Lenovo G530 MT 4446 How can I fix this? Please help!

Answer:Keyboard Typing The Wrong Characters

I have a Yoga 2.  My problem seemed to occur after having problems with Verface. 

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I have a Dell latitude Cpi A laptop running windows xp and the stock keyboard types wrong letters example: When I press the p key it shows the number 4 on the screen. How do I fix it?

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When I type some characters the wrong one appears. This is not consistent. It has caused me to get locked out of accounts because wrong passwords are entered. I have tried different keyboards with no success. Drivers are apparently up to date. I am running Windows 7.


Control Panel - Regional settings and languages - set to the langauge of your choice (English UK?)
If it keeps changing to English US then delete the option English US

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I have tried changing the language settings in control panel but it is already on english us

There doesn't appear to be an issue with the fn keys
This post was very hard to type

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I have a logik keyboard for pc and this what my keyboard gives instead

q gives `
w opens 'help' box on whatever programme is open
r gives 5
u gives 6
I gives =
p gives -
g gives b
h gives n
; gives '
' gives /

how can this be solved?

Answer:Why is my keyboard typing wrong characters

This might help you out!

How To Fix A Keyboard With Wrong Characters

Good luck and let us all know how the repair job went!

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Hi,Have just purchased a new PC & I'm running XP on it, but have noticed a strange, and annoying problem with keyboard. Every time I type an @ symbol it displays a " and vice versa. Any idea what could be causing this & if there is a fix?Thanks in advance.

Answer:Keyboard displaying wrong characters

Assuming you have a standard 'qerty' boardIt has been set to USA configuration.Go to Control Panel/Keyboard and select UK configuration

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There's a problem with my laptop keyboard. Whenever i'm pressing the button f it prints "fv" on the screen and same like that when i'm just pressing other keys like C it prints DC on the screen. I don't know what is that problem coz i have deleted its driver more than twice time and Reinstall it but it still happening. and i'm now using the external wireless keyboard and its working. And I already have set the Regional and Language setting but it still not working. Can somebody please help me by resolving that issue for me?

Answer:Why does my Notebook keyboard print the wrong characters?

Possible its not programming problem. Show your device to master.

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Whenever i try to type something like I or O it would come up as a 5 or 6
5t w643d 3662 s60eth5ng 352e th5s
Translation- It would look something like this
I read somewhere about holding the FN key, and when i do hold it and press the letter I it would come up, otherwise it would be a 5.

Any suggestions?

Answer:Laptop keyboard displaying wrong characters

Turn number lock off

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On my old computer, any keyboard i use on it has this problem. When you press shift+2 you get ampersand - @ and when you press ampersand button with shift you get inverted comma - ".It happened with old keyboard so i bought a new one (it was knackered anyway) and it still happens. Any ideas? I would imagine this is a system setting of some kind. Is there a fix?OS: Winxp proAthlon 1 ghzLogitech keyboard and mouse

Answer:keyboard buttons displaying the wrong characters

The regional settings are wrong - go to the Control Panel - Regional and Languga Options - Check through the variuos settings on the variuos tabs, and change them all to UK English.

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I have a Toshiba satellite A300 installed with Vista. I have had problems with the following:

In order to type "Emily", I have to enter ["][spacebar][Emily]["][spacebar]
Quotation marks only appear after pressing the spacebar or typing in another character. Typing the single or double quotation marks, immediately followed by the letter will result in a special character like:
['][e] - ?
['][a] - ?
['][i] - ?
["][i] - ?
["][e]- ?.....and so on

How do I change this so that the quotation marks appear when I type them and that the special characters disappear? Please, please, please help me!

Answer:Vista - Keyboard displays wrong characters

change ur keyboard language to US
Instructions for Windows Vista

Click Start and then Control PanelIn Control Panel, if you are in Classic View, click on Control Panel Home (top left corner)Open Clock, Language, and RegionClick on Regional and Language Options.Click the Keyboards and Languages tab and then click Change keyboards.Under Installed services, click Add.In the Add Input Language dialog box, select the keyboard layout you would like to add from the list available and click OK.The keyboard layout you added will be included in the list. To set the new layout as your default, select it from the list. Click OK to save your changesYou can switch between different input languages (= keyboard languages) by clicking on the Language Bar button or by pressing the Alt + Shift keys

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My PC showed UK Keyboard after W10 installed, the only issue I found was that "@" showed instead of " " "
and vice versa.

To fix this I changed the keyboard to US Keyboard, as it had been until W10, that fixed the problem but when I reboot it reverts to UK Keyboard.

How do I fix this?



Answer:Wrong characters shown. Keyboard issue

I presume that you changed the kb defaults in "control panel", "language".

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I my laptop keyboard is now displaying incorrect characters after I cleaned it (just a wipe over with some window spray). I have bought a USB keyboard and am currently using that. For example:


Most keys are affected, even the enter/delete and number keys.

Any idea what is happening? Have I completely broken it?



Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8400M GS, 256 Mb
Hard Drives: C: Total - 226580 MB, Free - 71650 MB; D: Total - 11891 MB, Free - 2239 MB; F: Total - 305168 MB, Free - 228333 MB;
Motherboard: Quanta, 30D2, 79.2E, None
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus Avira

Answer:Solved: Keyboard displays wrong characters

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Hi there.
my keyboard is not making the right buttons. everytime i press 'u' it comes up with 4. i = 5, o = 6, p = -, and so on and so forth. the onlyway i can remove this is by holding down the Fn button inbetween Ctrl and Alt. how can i take this keyboard lock off for good?

feel free to email [email protected]

thanks for your time.


Answer:Equium L20 - keyboard creates the wrong characters


you have to press Fn + F11 to deactivate Numlock.


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hi all...i have some problems wi th my keyboard it happen when i want to type g it becomes 6g and h become 8h...had to use ext.keyboard for my daily use and it burden because i had to carry all the way i go hoping for some solution from all of you...

Answer:Aspire E15 E5-571G keyboard wrong characters

Hi,Try reinstalling the Keyboard driver, go to Device manager, expand Keyboards, highlight Standard PS/2 keyboard and right click, select Properties, go to Driver tab and uninstall, reboot and let Windows install the driver. HTH.

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Hi,suddenly the laptop started typing wrong words. I checked keyboard layout, it was English US. I even tried Ctrl + Shift and Alt + Shift, but nothing is happening. If I type small letters it types Capital letters, sometimes the same type numbers....if I type 1,2,3,4 it types !,@,#,$ respectively. Even though Numslock is also on.Even I tried external USB keyboard in the laptop, it is the same problem. At last, even I formatted the laptop and installed windows 7 again, same problem.

Answer:laptop keyboard types wrong characters

sounds like your shift key is stuck..i hate computers!but cant help myself....

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After getting Windows 10 on my Split x2 ultrabook the keyboard would not respond to the proper characters. There is no num lock key on this keyboard so I could not test if that was the issue. For example when I type 'jump' on the keyboard I get 6ny=.

Answer:Keyboard on Split x2 Ultrabook uses wrong characters

Hi @paress88, Welcome to HP Forums! I have read your post and wanted to help. I understand that after upgarding to Windows 10, the keyboard is not working properly. What is the product number of your laptop?HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? Try the following link:Wrong characters appear when typing, changing keyboard language, or DvorakLet me know if it helps. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos.  Regards, 

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I have a Satellite L500-1XJ and for some reason when you visit Facebook it is always on high res with small text and You tube is the opposite with low resolution and large text.

I have checked my Windows settings and it is fine set at 1366x768, it is just these two web pages that for some reason are different. I think my daughter was pressing the mouse buttons one day and this seems to have altered the screen settings on these two particular web pages.

Help please as it is really annoying that I cant work out how to change them back!!!!

Answer:Re: Satellite L500-1XJ - wrong resolution on certain web pages


What internet browser do you use?
Using IE you can change the text size and zoom settings in VIEW.
Text size -> medium
Zoom -> 100%

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help me every friend's

My problem I install wrong BIOS to my laptop. The laptop work good but the USB & bluetooth not work. I can't make my all work

Thankes to care all friend's

Answer:Satellite L500-1GK - Wrong BIOS installed


And what BIOS did you install exactly?
I mean normally you can?t install the wrong version? As far as I know this will be checked before you update it from BIOS installer program.

Did you load the default settings in BIOS after update? I mean theoretically the BIOS version could be correct but you have just forgotten this.

Check this!!!

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Hi all,

I am having serious problems with my keyboards. when I press some letters like 'g b y t a' its generates wierd codes.

g = Dg GH`B'GN#
a = AS
y = YUI
b = NMB,N

these keep changing all the time, sometimes it just generates unending code and I have to hold down the backspace key for it to stop.

I have changed my keyboard from the original one that had a serial port to a new USB type but this has not solved the problem. Now I have both plugged in and have to use both to type as the keys that work on one do not work on the other.

I have started my computer in safe mode and done a full virus check, using mcafee and avg, i have even used housecall which is an online antivirus but this has not solved the problem.

I have changed my regional setting from UK to Us and back but this does not solve the problem.

I got remapping software anthis shows that all the keys are mapped correctly.

I have downloaded every microsoft patch but still with no joy.

I need some help please. frustrating typing with two key boards. appologies for gramatical errors, I just want to send this.



Answer:Keyboard, characters mixed up and wrong code generation

The 2 areas that affect keyboard mapping are;

Keyboard settings are in Control Panel-> Keyboard
Language settings are in Control Panel-> Regional and Language Options

Use only one keyboard at a time - a stuck key will/may cause both to appear errant.

A System Restore is also a possibility if this event had been recent.

4 more replies
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Keyboard "unlocks" and wrong characters are typed using QWERTY layout. Have tried changing language options with some short term success.

However languages changes quickly become "unlocked".
How do I fix this problem?

Advice please.
Thanks, Mike

Answer:Tecra A9 - Keyboard "unlocks" and wrong characters are typed


To be honest I have no idea what you are talking about.
If your keyboard layout does not match with the keyboard language, then you should change this and should add new language.

In such case you will be able to switch between languages using the shortcuts SHIFT+ALT

Of course you can also delete the other languages. In such case the SHIFT+ALT will not functions.

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I have been having with my keyboard Tecra A2;

when I type the key "e" I get this: 10:06 PM 7/27/2007;

when I type the key "a" I get 1za 1za 1za;

when I type "z" I get 1za 1ZA 1za and so on,

some keys are fine and I get the right letter. I already checked Regional settings and everything it is fine; I updated my BIOS and I did not work; I used CD's recovery and I did not work.
I went to Device manager and uninstalled keyboard driver and nothing; I reformatted my HDD drive and nothing; I have noticed that when I went to the BIOS and y tried to enable "FN" and I could not enable or disable; it is disable by default;
I tried FN+ F11 or F10 and I did nto work. What could it be?

Any help? Has anyone had the same problem?

Answer:Keyboard types wrong and weird characters on Tecra A2


sounds like a serious hardware problem. You can try the following to check if just the internal keyboard is making some trouble or your machine is malfunctioning: just connect a external keyboard (ps2 or usb) and check if you got the same error.

But nowadays you should bring your machine to a local authorized service partner for a hardware checkup because I think that your keyboard is defective and the hardware components of your machine should be checked.

Here?s a link to find the nearest local service point:

Good luck

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I have problem with resolution in my new Satellite notebook.

This model has 15,6" monitor and resolution 1366x768. In my notebook from the begining the resolution is 1280x800 which means, that on my display I see black area on the right side, and I cannot see the bottom part of screen. There is no possibility to change resolution in graphic card options (all modes availble are for 4:3 display, and are lower than 1280x800) - what is strange - the refreshing rate of monitor is 58Hz (??).

More strange is that from time to time (during 3 weeks it happens twice) after opening my notebook the resolution is correct (1366x768, 60Hz and availble are all others modes), but after restart the resolution is wrong again - even during booting.

I've tried to flash BIOS, install new drivers, but the problem remains.

Please for any advice (and sorry for my english)

Answer:Satellite L500-13F (PSLJ0E) - Wrong screen resolution


As you said the notebook supports the 15.6"(HD) screen with the 16:9 aspect ratio and the native resolution should be 1366 x 768.

I have no idea why your resolution changes but possibly it?s just a graphic card driver issue?

As far as I know the notebook uses the INTEL GL40 graphic chip? is it right?
In your case I recommend checking the GPU driver from the Intel page?
Then you should install or update the driver from device manger?
Just simply mark the graphic card and use the Advanced installation? then point to the driver files?

In the Intel driver for Mobile settings (in control panel) you could also change the Aspect ratio options?
There are 3 different options: maintain aspect ratio; full screen (no borders); center desktop? check all?

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I pre-installed my laptop Satellite L500 with Windows Home Premium 64bit for the first time and after installation Windows became 32bit!

Why it become 32bit and how to return it again to 64bit?

Answer:After Pre-installing my Satellite L500 wrong OS version is installed

Can you please post exact notebook model?
Have you installed OS using delivered recovery DVD or what?

Some notebook models are offered with preinstalled 64bit and additional 32bit version on DVD.
Please post exact model name and model number so we can check it.

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Any help to correct this problem would be appreciated.
I don't know if this is a hardware issue or a software issue. Whenever I press certain letters I get a numeric stroke. For example:


The only reason I'm able to type this is because I've connected another keyboard up to the laptop.

Answer:Solved: Fujitsu laptop keyboard showing wrong characters

Most likely you have some kind of number lock feature on. It's so you can use the letters as you would a number pad on a standard keyboard.

Try to find a key on your keyboard labeled "Num Lock" and press it (you may have to hold down something like an "Fn" key while pushing the Num Lock button).

2 more replies
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Toshiba L500-1TE PSLS0E-06J01LG3

I have a problem with video driver bacause it doesnt recognize widescreen and shows only 1280*800 with black emty bar on the right (same as here but without lucky hapy-end).

tried to install plenty of drivers and tried to use system recovery - but nothing changes with that bar

vary-vary rare computer start with correct resolution

Can anybody help?

Answer:Satellite L500-1TE - wrong screen resolution - 1280*800 with black bar


Are you sure that right settings has been chosen in the Intel graphic and Media Control Panel?

In my opinion you should check this:
Under General Settings you have to choose: +scaling -> scale full screen+

Here an nice youtube video explaining this step:

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firstly the specs, i have the toshiba satellite l500 core i3 @2.13ghz 4gb ram 500gb hdd
i bought this laptop in december and recently had an issue which required me to reinstall windows 7. i went to make a set of recovery discs, only to be told that it could not find the recovery partition. the recovery partition is still there i can see it using easeus data recovery pro. thing is trying to make recovery media it says cant find the recovery partition and now the hwsetup is showing the bios version as a bunch of symbols instead of a number . is there any way to fix this without ordering a set of discs from toshiba?

screenshot of the hwsetup window is at

Answer:Satellite L500 (PSLS9A-01U012) - Wrong BIOS in HWsetup


I don?t think the problem is related to your Windows 7 installation?

In your case I would try to reinstall HWsetup and Value Added Package. Both tools can be downloaded on offical Toshiba website:

Check this!!!

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When I shift 2 when I want to type @ symbol the " symbol appears and vice versa when I want to type " the at @ symbol appears , seems they are swapped somehow , how can this be fixed?


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Hello guys, My oldies notebook Satellite Pro 410 CDT, with BIOS updated to v6.20, which I am trying to install as SO w98se. I have a few problems that I do not manage to solve:

1. I have formatted a HDD of 4.3 GB of a libretto 70 CT, in two partitions one of 814 Mb and other one with the rest. In the partition D, the major one I have copied all the drivers of 410 as well as w98se to proceed to his installation. These options I did it in the tower Pc with Partion Magic and the explorer of Windows XP.

Reinstalled the HDD in 410 CDT, the screen shows me the following message:

However much I have looked in manual there is not done any reference to this message, can they say to me that it happens?.

2. When I format the HDD in another Pc I must reserve an empty space in in order that it is a system do his copies in way of hibernation?. That is to say, in the Libretto 70 and 100, they save themselves 32 MB at the end of the HDD. All that I owe resevar for 410 cdt and in that place?.

3. When I start the portable one with a bootdisk of windows 98 without ramdisk, which allows me to load the most basic thing in MSDOS, I verify that the keyboard does not act as owes, that is to say, some keys they show on screen characters that do not correspond to them, others prove to be two or three simultaneously, others do not do anything supporting the fixed cursor, for example, if tou... Read more

Answer:Broken keyborad on Satellite Pro 410cdt? Wrong characters are shown


I?m not 100% about the point one because I have never seen such error message but I have investigated in the internet and somewhere has suggested that such error can appears because the booting partition was not activated or not active.

2.) I don?t think that you need to reserve any place on the HDD for the hibernation mode. In the hibernation mode all data and settings are saved to the local file. It?s a part of the OS.

3.) For me it?s not easy to say if the keyboard is wrong or only the software environment cannot detect the functionality of the keyboard buttons properly. To be sure if the keyboard works properly you should test it in the Windows OS

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I?m looking for new keyboard for my laptop Toshiba Satellite L500-19x because it is broken.
I can't do anything now on my laptop and I don't want external keyboard so is anybody know where I can buy it?
I was looking on eBay and web but I cannot find it. Please help,
Thx, Seb

Answer:Need new keyboard for Satellite L500


Maybe you should contact TASP (Toshiba service center) in your country. Replacing the keyboard it's not complicated procedure but requires some skills. They can replace it for you.


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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

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I have to buy a new keyboard for my Toshiba L500-1V1.
Could somebody please tell me which keyboards are suitable for Toshiba L500-1V1?

I have to get it as soon as possible and it seems to be impossible to find an original Toshiba keyboard replacement here in Finland.

That is why I am wondering if some other brands keyboard (f.ex asus, acer, hp, samsung, lenovo) would suit my computer because they are available in stores?

Thank you in advance!

Answer:Satellite L500-1V1 What keyboard can I use?


The Satellite L500 supports and is equipped with an standard black A4+10key keyboard.
Usually keyboards released for other notebook series using the same layout (A4+10key type) should be compatible.

Furthermore you can always order a compatible keyboard from Toshiba authorized service partner in your country.


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Hi All,

I'm having a couple of issues with the keyboard on my Satellite L500-128 - essentially; the 8,9,i,o,k,l and comma and period keys don't work at all.

All other keys are working perfectly fine (I'm using an external keyboard if people are wondering!)

I'm technically minded but wondering if its worth taking the laptop apart and having a look or if someone has had this problem with this laptop before - or if anyone has any ideas with what could fix it.

I've tried doing a reset of the laptop (battery out and pressing power button) I've re-installed the OS but the keyboard still has issues in the BIOS too.

Answer:Keyboard Issue on Satellite L500-128

I cannot say for sure but I presume keyboard is defective and it should be replaced. Keyboards are not so expensive and you can buy it on ebay too.
Problem is how to exchange it.

Do you know someone who can do this for you?
If not you should contact nearest Toshiba service and ask for help. Generally speaking keyboard exchange is not a big deal but if you don?t have experience with this you can damage some small plastic parts or plastic holders.

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For some reason my space button in my keyboard has stopped working. PS/2 keyboard driver seems to be up to date. I have tried to re-install the driver without any luck. Could somebody please help me to resolve this problem?

Thank you in advance!

Answer:Keyboard is not working in Satellite L500

> I have tried to re-install the driver without any luck.
Which driver? Where you can find driver for keyboard?

On this virtual way it is not easy to say what is wrong there. Start notebook in safe mode and test it again. If the same happen again and again I presume keyboard must be exchanged.

As far as I know there is no way to ?force? one single keyboard key to work again.

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I have a Toshiba L500-13w (PSLJ3E-00X01G03) problems with the keyboard. The keyboard does not work. Already tested on windows, or even to access the bios.
I bought a new keyboard, and changed. It does not work. Any way to solve this problem?


Answer:New keyboard does not work on Satellite L500-13W

What happened with the notebook exactly?
Did you spill some kind of fluid on the keyboard maybe??

The keyboard is connected to the motherboard with an flat cable?
If the keyboard controller on the motherboard has not been damaged, then new keyboard should work

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My Satellite Pro L500 keyboard has sudenly stopped working, how do i get it working other than a remote keyboard?

Answer:Satellite Pro L500 Keyboard not working

> keyboard has suddenly stopped working

You didn?t post many details regarding the keyboard issue but I think there could be a simple hardware malfunction which can be solved only by replacement of internal keyboard.

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I have a Toshiba Satellite L500-11V and over the past few months the keyboard has been getting worse (some of the keys work only when they want too) and now it has stopped working completely. I purchased another keyboard hoping it would be an easy fix however this has not solved the problem.

I did some research and updated the bios to v2.1 however it still does not work. The wierd thing I have found though is that from using an external keyboard via USB when I press caps and number on the external keyboard both the lights on the laptop keyboard come on??

I am out of ideas and this is really bugging me now. Any ideas how to sort this?

Answer:Strange keyboard issue on my Satellite L500

If new keyboard didn?t sole this than there must be some serious hardware problem, keyboard controller maybe.
I think you need professional help with this so I recommend you to contact nearest Toshiba service provider and ask for help. They can check this with diagnostic tools and tell you for sure what is wrong there.

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Bought a Satellite L500-1XJ 32bit with Windows 7 second hand from a friend.
It worked perfectly until the Toshiba files were accidentally deleted,
Can't find them anywhere, so I assume they have been permanently deleted.

I have tried recovery to no avail.
Also the keyboard is now mixed up ie to get the @ I have to use shift 2 instead of shift '.

What can I do?

Answer:Re: Satellite L500-1XJ - keyboard layout changed

What Toshiba files do you mean exactly?
Maybe Toshiba image files?

Regarding the keyboard layout issue:
I guess the keyboard language has been changed.

Usually you can add and change the keyboard language in:
Control Panel -> Clock, Language, and Region -> Region and Language ->Keyboards and Languages -> Change keyboards.

Details: [Change your keyboard layout|]

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I have Vista L500 with a dead keyboard. This machine has not been dropped or had anything spilled on it. I have plugged in external USB keyboard which works. The laptop keyboard does not. I have flashed BIOS, updated drivers, held shift key for 10 sec (read on another forum), reset computer, checked Windows Vista updates and ran 3 Virus checks.
Everything is perfect, just no Keyboard?

What else should I check? Could it be a motherboard problem?

Thanks for any help given :)

Answer:Satellite L500 - Keyboard doesn't work


Can you enter the BIOS (F2 key) with internal keyboard?
If not the internal keyboard seems to be defective and needs replacing?

I don?t think you can do more. I mean you tried everything what is possible and if an external keyboard works the OS installation should be ok.

The keyboard can be ordered and replaced from an authorized service provider. Do you know how to contact the guys?

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I bought a Satellite L500-19C with Windows 7 64 bits and I'm having troubles with the configuration of the keyboard for the correct use of portuguese language.

When I try to accent a letter,par example "a", I get aside "~~" instead of the accent above the letter. I've checked all configurations from Windows and Toshiba SW and everything seems to be fine tuned to portuguese (Portugal).

Please help me in the way to correct it.

Answer:Satellite L500-19C - How to configure keyboard properly?


Normally you can change the keyboard layout if navigate to control panel > Keyboard. There you should add the keyboard layout that you want and remove all other layouts that you don?t want.

After this the keyboard should work properly.

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Answer:Satellite L500-1XL - keyboard doesn't work


Get in contact with your Toshiba ASP in your country and ask for the keyboard replacement.


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I have a Satellite L500-1XC. I reinstall my OS (Windows 7 64bit) by using HDD recovery option. But after I did this I am having problems with my keyboard.
When I switch on my laptop and start windows, it just automatically starts to type random letter continuously when I am not even touching my keyboard. (e.g. when I open a blank notepad file it just automatically types random letters). I assume that this is a software problem.
So please be kind enough to provide me a solution for this. :)


Answer:Satellite L500-1XC - why my keyboard is acting funny?

Hello Dylan

Please install OS again using HDD recovery procedure. If the same will happen again it must be related to defective hardware ? keyboard.

Which software should give ?order? to keyboard to act on this way?

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Hi There!

A few weeks back I bought an L500/00U, brilliant machine.

Only problem so far, last night one of the retainer clips on the keyboard broke. It was the shift key that originally broke, but seeing as I use the shift key a lot, I swapped retiner clips with the + key on the numeric pad.

Anyway, my question is, how do I go about acquiring a new retainer clip, I'd really like to avoid returning the laptop to the store, only just got all my software installed after a clean install of Windows 7 Ultimate RTM x64.

Thanks in advance.

Answer:Satellite L500 - Where can I get retainer clip for keyboard?


You can get all spare parts for Toshiba notebooks from an authorized service provider: > Support & Downloads > Find an authorized service provider

But if it?s something broken on the keyboard I think the whole keyboard must be replaced. I?m not sure but an ASP can help you but don?t worry, keyboards are not expensive. ;)

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I have a brand new Satellite Pro laptop and when typing it misses characters, when i press the character again it works! This is causing me a real problem with work and is slowing me down a great deal.

Can anyone offer any help?

Many thanks,

Answer:Satellite Pro - Keyboard keeps missing characters


What notebook model do you have?

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Satellite Pro L500-19X running windows 7.

The machine boots ok, then at the login screen neither the touchpad or keyboard works.
The only way I can overcome this is to go back to a previous restore point.
After this, the machine runs fine until I power off, on powering up again, I get the same issue.

The machine has the latest updates applied.

Any pointers welcomed.



Answer:Satellite Pro L500-19X boots ok but touchpad and keyboard fail

Can you use both devices in ?safe mode? or when you enter BIOS settings?

If possible run HDD recovery installation and test functionality with ?factory settings?.
I know, it is most radical method but best way to test hardware functionality.

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I'm studying in Germany now and I was thinking of buying the Satelite L500-164.
The problem is, in all shops you can only buy it with German keyboard which I totally hate.

Is it possible to change it to an English(or Greek) one?
How much will it cost? How long will it take?
I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?

Are there any shops which sell it with English keyboard or can change it at demand?

Thanks a lot

Answer:Satellite L500-164 - Need keyboard change to English or Greek

> I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?
Well, this will be one solution? the other would be buying an Satellite L500 in UK to get an keyboard with English layout.

You could try to order from some online retailers. There are enough online shops which provides Toshiba notebooks?

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Wondering whether someone can help. I recently purchased a Satellite L500 and the keyboard is giving problems. Every day two or three times it starts typing giberrish - i.e I type L it will type another letter and so on - and it only fixes the problem by doing a reboot.

Any idea what may cause this problem or how it can be fixed? Its a brand new machine so I am surprised by the problem?

Many Thanks

Answer:Re: Satellite L500 - Keyboard starts typing Giberrish

Hi Partha,

> Its a brand new machine so I am surprised by the problem?
That makes no difference. Such problems or other ones can happen always even the notebook is few days old.

Regarding your problem: Have you checked the keyboard input language? I don?t know which native language you want to use but I would recommend removing all other languages.
Start > Control Panel > Regional and Language Options > Language > Details

In worst case if it would be a hardware issue, you should get a new keyboard for free from an authorized service provider due warranty.

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About a month ago I spilt pepsi on my laptop and had it sent for repair. I got it back today and it had a new keyboard installed, among other things. But, the new keyboard is not functioning correctly.

A bunch of the keys type nearby letters instead. E.g typing "a" gives "aq1", "b" gives "bgt". It seems to type the letters vertically above. Some work fine.

Is the new keyboard faulty, or does it need calibrated or something? My laptop model is L500-19X.

Answer:New keyboard on Satellite L500-19X doesn't work properly

My advice: don?t waste your time on forum expecting some help. How to give you proper answer to your questions?
I have only one answer to your question: no, keyboard doesn?t need to be calibrated.
Contact service provider as soon as possible and ask for help.

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Satellite L500, Windows 7, Keyboard becomes inactive after waking up from Sleep. Reboot cures the problem.

Help would be welcome Please!

Answer:Satellite L500 - Keyboard inactive after sleep mode

Hi Altone,

That?s strange but in my opinion you should try a BIOS update. Newest BIOS version for your notebook you can download from Toshiba page: > Support & Downloads > Download Drivers

But let me give you a word of advice: BIOS update is always a little bit risky so make sure that you are logged in as Administrator. Furthermore extract all files from zip archive and close all running programs (also AntiVirus).

By the way: Are you using preinstalled Windows 7 from Toshiba or did you make your own Windows installation?

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Hi Guys,

New to this Forum, can any one assist us please

Our daughter decided to give keyboard a clean with a duster but this was whilst switched on and now certain letters when keyed perform other functions e.g the letter t brings up the same function as f7. The letter o,e and l also do different things meaning you cannot do anything without huge interuption.

Any ideas chaps . . .?



Answer:Satellite L500: keyboard issue after cleaning with an duster


>The letter o,e and l also do different things meaning you cannot do anything without huge interuption.
Does this mean that keyboard buttons T, O, E and L don?t work as it should even you typing slowly?

I have no idea why this happened after trying to clean the keyboard but possibly some keyboard buttons are damage.
The problem is that you cannot remove/replace single buttons and it seems you will need to replace the whole keyboard.

Good luck

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The characters are dropped at BIOS level and when the the OS (XP Prof. SP 2) has loaded. Currently running BIOS ver.

Any ideas?

Richard Bradshaw

Answer:Satellite A110-231; usb keyboard 'drops' characters

Hello dickie1967,

Make sure Windows did recognize your external device correctly:

Open Device manager and search, if you have a double appearance of the USB keyboard. If you do, please remove the item that has a round yellow sign with an exclamation mark.


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A month ago I throw liquid on my laptop ?? Nothing happened at first, but 4 days ago I noticed that the ESC, 1, Tab, Q, CAPS LOCK, A and Z keys don't respond, don't work. In addition, when I activate the CAPS LOCK with the WIndows keyboard on screen, the CAPS LOCK's LED switches on in the real keyboard.

I've asked the TOSHIBA Technical support and they say it is a physical problem instead of electronic. What do you think?
I've though to buy a new keyboard for my laptop, but the thing is I've got a spanish/catalan keyborard and currently I'm living in UK.

Any advice? Try to order a keyboard from Spain and send it to here could be an option? But where do I get a Spanish keyboard?

Thanks a lot in advance.

Answer:Left side of Satellite L500 13N keyboard doesn't respond


When liquid spills on a keyboard it gets into the circuit and membranes of the keyboard and causes it to corrode or short. Basically you need to buy a new keyboard since it's generally not possible to repair it.

A Toshiba repair center may be able to get you a Spanish keyboard, there is an ASP list on the Toshiba website.

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If I type a series of letters on this keyboard it decides to miss out some of the characters and not type them
I just had to go back and correct everything just now

Please help.

Answer:Satellite C660 - keyboard misses characters out while typing

If I remember well some people here have reported about similar issue and solution was BIOS update.
Does your notebook have original BIOS that you got with your notebook?

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I have a lap top C50 / PSCG6E model.
Since a few weeks back my keyboard is a mess.
When i press key 1 the result on the screen becomes z1
Pressing key 2 gives <2
Key for ? give _?

If i press key for letter "u", then the curser jumps all over the screen and also for key letter "i"

Writing in an url-adress somewhere and if the adress contains letter i then suddenly a long string of words appear!! I can't type letter i.

I have tried all kind of actions to solve this and nothing seems to help.
I hand windows 10 installed.

Do anyone know what the problem is, my laptop is almost unuseable now.

BR Acke

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I have a new satellite L670 D13 with a problem. I tested Windows 7 64 bit and dos. I think the problem is BIOS problem but my BIOS version is a last bios version 1.5 (on satellite L670 D13)

error test.
press one key and hold down.
the typing stop every sec and resume

Answer:Satellite L670-D13 - Keyboard dobules or missing characters


have you tried with the external usb keyboard? I have read many threads about keyboard problems belonged to satellite l series. In some threads, updating Bios could solve it, disabling Microsoft ACPI (under Battery item in device manger) but after restart starts misprinting again. My personnel advice, go to the store and replace with new one.

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Brand new Laptop, Windows 7, 4GB RAM, etc

Just restored it to factory condition again but to no avail.

Whenever I use the up down etc arrows, it makes letters and numbers come up, not on every key stroke but on say every second. Also the number pad tends to spit out the wrong numbers as well intermittently also, in word, excel and some other programs. The correct keyboard is chosen. The down arrow tends to make <k> come up whilst the right arrow makes a <l> come up Left arrow is <h> and up arrow seems ok.

I am baffled, any ideas?

Answer:Satellite L500 - Keyboard issues using arrows creates letters and numbers

Hi whatnani,

If you have already restored the notebook back to factory settings and checked the correct keyboard layout the case is clear ? Your keyboard is malfunctioning and it should be replaced with a new one.

Satellite L500 is a pretty new model so it should be covered by warranty. Just contact an authorized service provider and ask for that: > Support & Downloads > Find an authorized service provider

Good luck! :)

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Last week, I bought my first laptop - a C660.
A few days after I bought it, I noticed that it was typing doubles of characters or missing characters out completely.
Now, it might just be that I'm adjusting to the keyboard, but I was wondering if there's been any problems with the keyboards?

Answer:Satellite C660: keyboard issue - doubles or missing characters


maybe, there is a keyboard hardware defect. Do you run Os with factory settings? otherwise, contact the service center. they will fix it for free.

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For some reason, there always seem to be a second delay on the keys on the keyboard, including the numeric keypad. Many times, either a character was skipped or the character showed up twice.
Vey frustrasting as I always have to go back to add or delete a character.

When I run a word program in safe mode, it works fine. Someone told me it may be a software issue as the problem does not occur in safe mode.
I am very careful with the laptop as I am sure there was no spill.

Any comment is greatly appreciated.

Thank you.

Answer:Satellite L675: characters show twice and keyboard delay while typing


Try a BIOS update.
I read here in the forum that this solved the keyboard issue similar to yours.


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Hi All,

My Keyboard does not work well.
There is a keyboard lag and sometimes multiple characters are typed.

Model is Satellite C660-PSC0SG-01300L...
I saw in lot of forums to update the BIOS but i could not find it.

Could some ooone help on this..



Answer:Satellite C660 keyboard not working properly - multiple characters


You are right!
The BIOS update could solve this like mentioned in this Toshiba document:

+Keyboard Issues with the Satellite/Satellite Pro L670 & C660 Series Notebooks+

Check the link to the BIOS download page mentioned in this doc.

Here you can fidn a BIOS update instruction:

Good luck

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Dynabook i7 3D A660 Laptop.

Ok; so I updated my i7 3D Dynabook to Windows 8.1 (x64) form Windows 7 (x64), and now the laptop reboots whenever I start touching the keypad.

Other wise works perfect.

It took me two hundred hours to figure this out; as I was typing on web sites usually when this re-booting occurs. And I couldnt remember how or why the laptop rebooted.

When I press the numberpad `plus` sign I get the BSoD immediately. But It takes a few presses of the numbers on the keypad for it to do the same.

If I press 1,2, 3, its ok,
If I press 1, 2, 3, 4, 5, 6, 7, the laptop gets a BSoD and reboots.

I did also install some automatic (mouse) software for a Microsoft mouse I was going to use; and I deleted that in `System properties` after this problem arose; but there is no change.

Whenever I type on the numberpad (especially the plus sign), the PS shuts down with a Blue screen of Death BSoD.

Any ideas?

Answer:Satellite A660: After upgrade to Win 8.1 BSOD appears using keyboard

Hi Roger,
From my knowledge the Windows 8.1 isn?t supported on Satellite A660 because there are no special Windows 8.1 drivers for this notebook series but even if such drivers have not been published, it should not be a big problem to install and to run the Windows 8.1 on this unit.

I?m wondering how did you install the Win 8.1 on this notebook?
Did you upgrade from Windows 7 to Win 8.1 or did you perform an clean Win 8.1 installation?

Here is an nice Microsoft page providing some FAQs about the update to Windows 8.1
[Update to Windows 8.1: FAQ|]

In case you did a UPGRADE to Win 8.1 you can use Windows 8.1 Upgrade Assistant to check if your programs and devices are compatible with Windows 8.1.

I would be also interesting to know if the same BSOD would appear if external keyboard would be connected to the notebook.
In case the usage of external keyboard would NOT cause BSOD, I assume the internal keyboard is faulty and could be the troublemaker.

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I can log in to XP like normal on my laptop, but once I'm logged in the keys on the keyboard are all over the place. An M is an O a C is a 6. Anyone ever heard of this poblem and how to fix????

Answer:Keyboard characters don't type proper characters

well u probably messed up the keyboard mapping when u formated windows and the only way to change it back is to reformat again
search TF i answered something like this befor!

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Hi there
just bought me a Toshiba notebook satellite series L20/L25. I installed my wxp and now the keyboard is not matching the letters and numbers. e.g. if I press shift and 8 there is * and not ( .
How do I fix it?
Thanx and my email is [email protected]

Answer:Wrong keyboard settings on Satellite L20


Go to Start->Control Panel->International options and language-> and then change the keyboard settings. Go to Language tab, and then click details. At this point change the settings to your keyboard and region and you should be good to go. Sounds like your keyboard has another language set instead of the european one. Set your regional keyboard language there and the keyboard should type normal.

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Please help,

I have a Satellite M50 purchased last year via a relative in Australia who works for Toshiba.
From day 1 the key functions have been unpredictable but I have learned to live with the problem.
For instance hitting @ (upper case 2) key produces " and vice versa (upper case') [email protected]
Hitting Shift and 3 produces &pound;

# is a product of back slash key. Hitting back slash key and shift produces ~
I have now discovered that no key combination produces a back slash and this has presented a problem with some software mods I wished to carry out.

Answer:Satellite M50 - wrong signs using the keyboard

These are simply wrong keyboard language settings.
I assume your notebook keyboard settings are set to English US or UK? you have to change it.

Go to the control panel -> regional & language options -> Languages tab -> Details -> Settings tab

There you can change the keyboard language to English (Australian, New Zeeland, etc..)

Would recommend checking several languages till the right sings will appear.

Best regards and Happy New Year

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I just bought a new Satellite M50-165 in Saudi-Arabia. When I want to use the shift keys for typing @(2) and #(3) is gives me :. As well if I type Shift : it gives me @, thus I assume the keys assigned of switched around. How do I correct this? Is it a software or hardware problem?

Answer:Satellite M50-165: Wrong keyboard layout?


Check please at first which language is set as ?Default input language?. This option you can find under start ? control panel ? Regional and language options ? languages tab ? details.

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Hello ,

first excuse my english

i have a satellite Satellite A50-432 with a 86 key qwerty and when i install windows xp i have a wrong mapping .

i have try to find a correct driver on the toshiba support page in archive but i cant find driver for the keyboard

could you help me ?
thank for your reply

Answer:Satellite A50-432 and WXP - wrong keyboard mapping

The question is what is your keyboard language layout?
I googled around for Toshiba Satellite A50-432 and it looks like this unit was released in Germany.
Does the keyboard support German language layout?

In such case you have to change the keyboard language to German too.

3. In the Add Input Language dialog box, choose the input language and keyboard layout or Input Method Editor (IME) you want to add.
4. Apply the settings. Now you should see a language icon in the System Tray and you could switch between different keyboard languages by pressing the ALT + SHIFT keys

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_+Satelliete L40 series+._ laptop keyboard is not working correctly as an example press the @ and get number 6. External keybaord via usb works fine - any ideas?

Answer:Satellite L40 - wrong keyboard signs

Did you check the keyboard language settings?

Maybe you keyboard language settings don?t match with the keyboard layout?

I think this should be checked firstly!

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My keyboard seems to have gone nuts: I hit the 'b' and I get an 'x', I hit the 'c' and I get a 'j' and so on.

Can anybody tell me what's going on and how I can get back to a sane keyboard?

Answer:Satellite A - Keyboard writes wrong letters

Hi Torakan,

And what notebook you have exactly?

Are you using preinstalled Windows from Toshiba or another OS?

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Using the shift key with most keys other than a-z gives wrong result.
I have tried to re-install a driver via Control Panel / Keyboard with the Toshiba XP Home CD inserted but no more suitable driver is found.
Control Panel / Regional and Language Setting is English UK

Answer:Satellite L10 and keyboard: -shift key gives wrong results

Hello Alan

It will be nice if you can give us more info. Which country specific keyboard you have? What you want to do exactly? Give us please some example.

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I just bought a L670-17X.
During the installation it asked me which language I wanted and I chose English USA.

This was installed but the keys on the keyboard do not match perfectly.
For example the y and z replace each other, the question mark touch produces -, the - touch produces /, and so forth.

Any help would be appreciated to get the keys to match the symbols perfectly.

Thanks for your kind help.


Answer:Satellite L670-17X - wrong keyboard layout


You have to change the language of the keyboard.
I assume you will need to choose language EN (UK) for the keyboard
Here is a nice HowTO from Microsoft:

*How to change your keyboard layout*

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I have a problem with keyboard.
If i push right alt (alt gr) I get "cc" (polish c with ' ). What i should do? :/

Answer:Wrong keyboard letter on Satellite A200-1CR

For me it looks more like a keyboard problem as wrong keyboard language settings but to be sure you should check if your use the right keyboard layout settings.

Check this and then come back and report the results

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A staff member has been noticing that, whenever he uses his online email (yahoo and gmail), as he is composing a new email, a bar pops up with strange characters (japanese-like if you know what I mean) as he is typing and I have absolutely no clue why or what it is. It does not allow him to type anything in english instead substituting these strange characters from the bar that pops-up. If anyone has any clue, I would be very appreciative.

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I got an email and that email was composed in English but it appears in some Chinese type of characters in my outlook 2010. Why is it so?
It is only with this email. I cannot ask the sender to resend it.

It's an exchange server email system in our environment. I am not sure about the sender email system.

My os is updated with all patches also i am using FEP antivirus.

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