Computer Support Forum

Need new keyboard for Satellite L500

Question: Need new keyboard for Satellite L500

Hi,

I?m looking for new keyboard for my laptop Toshiba Satellite L500-19x because it is broken.
I can't do anything now on my laptop and I don't want external keyboard so is anybody know where I can buy it?
I was looking on eBay and web but I cannot find it. Please help,
Thx, Seb

Relevance 100%
Preferred Solution: Need new keyboard for Satellite L500

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Answer: Need new keyboard for Satellite L500

Hi,

Maybe you should contact TASP (Toshiba service center) in your country. Replacing the keyboard it's not complicated procedure but requires some skills. They can replace it for you.

Greets

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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

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Hi

I have to buy a new keyboard for my Toshiba L500-1V1.
Could somebody please tell me which keyboards are suitable for Toshiba L500-1V1?

I have to get it as soon as possible and it seems to be impossible to find an original Toshiba keyboard replacement here in Finland.

That is why I am wondering if some other brands keyboard (f.ex asus, acer, hp, samsung, lenovo) would suit my computer because they are available in stores?

Thank you in advance!

Answer:Satellite L500-1V1 What keyboard can I use?

Hi

The Satellite L500 supports and is equipped with an standard black A4+10key keyboard.
Usually keyboards released for other notebook series using the same layout (A4+10key type) should be compatible.

Furthermore you can always order a compatible keyboard from Toshiba authorized service partner in your country.

Greets
Randy

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My Satellite Pro L500 keyboard has sudenly stopped working, how do i get it working other than a remote keyboard?

Answer:Satellite Pro L500 Keyboard not working

> keyboard has suddenly stopped working

You didn?t post many details regarding the keyboard issue but I think there could be a simple hardware malfunction which can be solved only by replacement of internal keyboard.

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Hi

For some reason my space button in my keyboard has stopped working. PS/2 keyboard driver seems to be up to date. I have tried to re-install the driver without any luck. Could somebody please help me to resolve this problem?

Thank you in advance!

Answer:Keyboard is not working in Satellite L500

> I have tried to re-install the driver without any luck.
Which driver? Where you can find driver for keyboard?

On this virtual way it is not easy to say what is wrong there. Start notebook in safe mode and test it again. If the same happen again and again I presume keyboard must be exchanged.

As far as I know there is no way to ?force? one single keyboard key to work again.

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Hi All,

I'm having a couple of issues with the keyboard on my Satellite L500-128 - essentially; the 8,9,i,o,k,l and comma and period keys don't work at all.

All other keys are working perfectly fine (I'm using an external keyboard if people are wondering!)

I'm technically minded but wondering if its worth taking the laptop apart and having a look or if someone has had this problem with this laptop before - or if anyone has any ideas with what could fix it.

I've tried doing a reset of the laptop (battery out and pressing power button) I've re-installed the OS but the keyboard still has issues in the BIOS too.

Answer:Keyboard Issue on Satellite L500-128

I cannot say for sure but I presume keyboard is defective and it should be replaced. Keyboards are not so expensive and you can buy it on ebay too.
Problem is how to exchange it.

Do you know someone who can do this for you?
If not you should contact nearest Toshiba service and ask for help. Generally speaking keyboard exchange is not a big deal but if you don?t have experience with this you can damage some small plastic parts or plastic holders.

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Hi.

I have a Toshiba L500-13w (PSLJ3E-00X01G03) problems with the keyboard. The keyboard does not work. Already tested on windows, or even to access the bios.
I bought a new keyboard, and changed. It does not work. Any way to solve this problem?

Thanks.

Answer:New keyboard does not work on Satellite L500-13W

What happened with the notebook exactly?
Did you spill some kind of fluid on the keyboard maybe??

The keyboard is connected to the motherboard with an flat cable?
If the keyboard controller on the motherboard has not been damaged, then new keyboard should work

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I have a Toshiba Satellite L500-11V and over the past few months the keyboard has been getting worse (some of the keys work only when they want too) and now it has stopped working completely. I purchased another keyboard hoping it would be an easy fix however this has not solved the problem.

I did some research and updated the bios to v2.1 however it still does not work. The wierd thing I have found though is that from using an external keyboard via USB when I press caps and number on the external keyboard both the lights on the laptop keyboard come on??

I am out of ideas and this is really bugging me now. Any ideas how to sort this?

Answer:Strange keyboard issue on my Satellite L500

If new keyboard didn?t sole this than there must be some serious hardware problem, keyboard controller maybe.
I think you need professional help with this so I recommend you to contact nearest Toshiba service provider and ask for help. They can check this with diagnostic tools and tell you for sure what is wrong there.

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Hi,

I have Vista L500 with a dead keyboard. This machine has not been dropped or had anything spilled on it. I have plugged in external USB keyboard which works. The laptop keyboard does not. I have flashed BIOS, updated drivers, held shift key for 10 sec (read on another forum), reset computer, checked Windows Vista updates and ran 3 Virus checks.
Everything is perfect, just no Keyboard?

What else should I check? Could it be a motherboard problem?

Thanks for any help given :)

Answer:Satellite L500 - Keyboard doesn't work

Hello

Can you enter the BIOS (F2 key) with internal keyboard?
If not the internal keyboard seems to be defective and needs replacing?

I don?t think you can do more. I mean you tried everything what is possible and if an external keyboard works the OS installation should be ok.

The keyboard can be ordered and replaced from an authorized service provider. Do you know how to contact the guys?

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Hi There!

A few weeks back I bought an L500/00U, brilliant machine.

Only problem so far, last night one of the retainer clips on the keyboard broke. It was the shift key that originally broke, but seeing as I use the shift key a lot, I swapped retiner clips with the + key on the numeric pad.

Anyway, my question is, how do I go about acquiring a new retainer clip, I'd really like to avoid returning the laptop to the store, only just got all my software installed after a clean install of Windows 7 Ultimate RTM x64.

Thanks in advance.

Answer:Satellite L500 - Where can I get retainer clip for keyboard?

Hi!

You can get all spare parts for Toshiba notebooks from an authorized service provider:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

But if it?s something broken on the keyboard I think the whole keyboard must be replaced. I?m not sure but an ASP can help you but don?t worry, keyboards are not expensive. ;)

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Hello Everybody,

i have just bought my l500-1UU laptop and it`s amazing but There is just one problem:
When i press (shift +2) the character appeare is (") not (@)

While the other key resposible for the quotes displays (@)
Does any body have a solution for it ?

thanks in advance

Answer:Satellite L500-1UU: inverted keyboard characters - " instead of @

Hi,

Go to Clock, Language and region in Control Panel. Then, in Keyboard and Languages menu, choose Change keyboards . Now, add English (United States). I think, there is a English (united Kingdom) in your settings, you can remove it.

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I bought a Satellite L500-19C with Windows 7 64 bits and I'm having troubles with the configuration of the keyboard for the correct use of portuguese language.

When I try to accent a letter,par example "a", I get aside "~~" instead of the accent above the letter. I've checked all configurations from Windows and Toshiba SW and everything seems to be fine tuned to portuguese (Portugal).

Please help me in the way to correct it.

Answer:Satellite L500-19C - How to configure keyboard properly?

Hi

Normally you can change the keyboard layout if navigate to control panel > Keyboard. There you should add the keyboard layout that you want and remove all other layouts that you don?t want.

After this the keyboard should work properly.

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Bought a Satellite L500-1XJ 32bit with Windows 7 second hand from a friend.
It worked perfectly until the Toshiba files were accidentally deleted,
Can't find them anywhere, so I assume they have been permanently deleted.

I have tried recovery to no avail.
Also the keyboard is now mixed up ie to get the @ I have to use shift 2 instead of shift '.

What can I do?

Answer:Re: Satellite L500-1XJ - keyboard layout changed

What Toshiba files do you mean exactly?
Maybe Toshiba image files?

Regarding the keyboard layout issue:
I guess the keyboard language has been changed.

Usually you can add and change the keyboard language in:
Control Panel -> Clock, Language, and Region -> Region and Language ->Keyboards and Languages -> Change keyboards.

Details: [Change your keyboard layout|http://windows.microsoft.com/en-us/windows7/add-or-change-an-input-language]

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I have a Satellite L500-1XC. I reinstall my OS (Windows 7 64bit) by using HDD recovery option. But after I did this I am having problems with my keyboard.
When I switch on my laptop and start windows, it just automatically starts to type random letter continuously when I am not even touching my keyboard. (e.g. when I open a blank notepad file it just automatically types random letters). I assume that this is a software problem.
So please be kind enough to provide me a solution for this. :)

Dylan

Answer:Satellite L500-1XC - why my keyboard is acting funny?

Hello Dylan

Please install OS again using HDD recovery procedure. If the same will happen again it must be related to defective hardware ? keyboard.

Which software should give ?order? to keyboard to act on this way?

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Hi I HAVE L500-1XL AND MY KEYBOARD DOESNT WORK THE KEYBOARD BACKSPACE AND TYPING I GET A ROW OF TTTTTTTTTTTTTTTTTTTTTT LIKE THIS IVE CLEANED IT AND STILL DON'T WORK

Answer:Satellite L500-1XL - keyboard doesn't work

Hi

Get in contact with your Toshiba ASP in your country and ask for the keyboard replacement.

Greets

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Hi Guys,

New to this Forum, can any one assist us please

Our daughter decided to give keyboard a clean with a duster but this was whilst switched on and now certain letters when keyed perform other functions e.g the letter t brings up the same function as f7. The letter o,e and l also do different things meaning you cannot do anything without huge interuption.

Any ideas chaps . . .?

Thanx

Tim

Answer:Satellite L500: keyboard issue after cleaning with an duster

Hi

>The letter o,e and l also do different things meaning you cannot do anything without huge interuption.
Does this mean that keyboard buttons T, O, E and L don?t work as it should even you typing slowly?

I have no idea why this happened after trying to clean the keyboard but possibly some keyboard buttons are damage.
The problem is that you cannot remove/replace single buttons and it seems you will need to replace the whole keyboard.

Good luck

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Hi

Wondering whether someone can help. I recently purchased a Satellite L500 and the keyboard is giving problems. Every day two or three times it starts typing giberrish - i.e I type L it will type another letter and so on - and it only fixes the problem by doing a reboot.

Any idea what may cause this problem or how it can be fixed? Its a brand new machine so I am surprised by the problem?

Many Thanks
Partha

Answer:Re: Satellite L500 - Keyboard starts typing Giberrish

Hi Partha,

> Its a brand new machine so I am surprised by the problem?
That makes no difference. Such problems or other ones can happen always even the notebook is few days old.

Regarding your problem: Have you checked the keyboard input language? I don?t know which native language you want to use but I would recommend removing all other languages.
Start > Control Panel > Regional and Language Options > Language > Details

In worst case if it would be a hardware issue, you should get a new keyboard for free from an authorized service provider due warranty.

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Hello,

I'm studying in Germany now and I was thinking of buying the Satelite L500-164.
The problem is, in all shops you can only buy it with German keyboard which I totally hate.

Is it possible to change it to an English(or Greek) one?
How much will it cost? How long will it take?
I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?

Are there any shops which sell it with English keyboard or can change it at demand?

Thanks a lot

Answer:Satellite L500-164 - Need keyboard change to English or Greek

> I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?
Well, this will be one solution? the other would be buying an Satellite L500 in UK to get an keyboard with English layout.

You could try to order from some online retailers. There are enough online shops which provides Toshiba notebooks?

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Hello,

About a month ago I spilt pepsi on my laptop and had it sent for repair. I got it back today and it had a new keyboard installed, among other things. But, the new keyboard is not functioning correctly.

A bunch of the keys type nearby letters instead. E.g typing "a" gives "aq1", "b" gives "bgt". It seems to type the letters vertically above. Some work fine.

Is the new keyboard faulty, or does it need calibrated or something? My laptop model is L500-19X.
Thanks.

Answer:New keyboard on Satellite L500-19X doesn't work properly

My advice: don?t waste your time on forum expecting some help. How to give you proper answer to your questions?
I have only one answer to your question: no, keyboard doesn?t need to be calibrated.
Contact service provider as soon as possible and ask for help.

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I have a new L500/02C notebook.

Bought in Australia.

When @ is pressed on keyboard " appears and vice versa.

How can I fix please ... R

Answer:Satellite L500/02C: wrong keyboard characters appears - " instead of @

In Control Panel- Clock, Language and Region, choose Eng (US) to see what happens

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Satellite L500, Windows 7, Keyboard becomes inactive after waking up from Sleep. Reboot cures the problem.

Help would be welcome Please!

Answer:Satellite L500 - Keyboard inactive after sleep mode

Hi Altone,

That?s strange but in my opinion you should try a BIOS update. Newest BIOS version for your notebook you can download from Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

But let me give you a word of advice: BIOS update is always a little bit risky so make sure that you are logged in as Administrator. Furthermore extract all files from zip archive and close all running programs (also AntiVirus).

By the way: Are you using preinstalled Windows 7 from Toshiba or did you make your own Windows installation?

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Satellite Pro L500-19X running windows 7.

The machine boots ok, then at the login screen neither the touchpad or keyboard works.
The only way I can overcome this is to go back to a previous restore point.
After this, the machine runs fine until I power off, on powering up again, I get the same issue.

The machine has the latest updates applied.

Any pointers welcomed.

Regards,

C.

Answer:Satellite Pro L500-19X boots ok but touchpad and keyboard fail

Can you use both devices in ?safe mode? or when you enter BIOS settings?

If possible run HDD recovery installation and test functionality with ?factory settings?.
I know, it is most radical method but best way to test hardware functionality.

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A month ago I throw liquid on my laptop ?? Nothing happened at first, but 4 days ago I noticed that the ESC, 1, Tab, Q, CAPS LOCK, A and Z keys don't respond, don't work. In addition, when I activate the CAPS LOCK with the WIndows keyboard on screen, the CAPS LOCK's LED switches on in the real keyboard.

I've asked the TOSHIBA Technical support and they say it is a physical problem instead of electronic. What do you think?
I've though to buy a new keyboard for my laptop, but the thing is I've got a spanish/catalan keyborard and currently I'm living in UK.

Any advice? Try to order a keyboard from Spain and send it to here could be an option? But where do I get a Spanish keyboard?

Thanks a lot in advance.

Answer:Left side of Satellite L500 13N keyboard doesn't respond

Hi,

When liquid spills on a keyboard it gets into the circuit and membranes of the keyboard and causes it to corrode or short. Basically you need to buy a new keyboard since it's generally not possible to repair it.

A Toshiba repair center may be able to get you a Spanish keyboard, there is an ASP list on the Toshiba website.

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Brand new Laptop, Windows 7, 4GB RAM, etc

Just restored it to factory condition again but to no avail.

Whenever I use the up down etc arrows, it makes letters and numbers come up, not on every key stroke but on say every second. Also the number pad tends to spit out the wrong numbers as well intermittently also, in word, excel and some other programs. The correct keyboard is chosen. The down arrow tends to make <k> come up whilst the right arrow makes a <l> come up Left arrow is <h> and up arrow seems ok.

I am baffled, any ideas?
Thanks

Answer:Satellite L500 - Keyboard issues using arrows creates letters and numbers

Hi whatnani,

If you have already restored the notebook back to factory settings and checked the correct keyboard layout the case is clear ? Your keyboard is malfunctioning and it should be replaced with a new one.

Satellite L500 is a pretty new model so it should be covered by warranty. Just contact an authorized service provider and ask for that:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

Good luck! :)

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...



thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

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Hi there,

I reinstalled Windows 7 (from a Windows 7 disk not the Toshiba recovery files).
And everything was working fine, but after restarting once after some updates the mouse and keyboard stopped working!
I found I could get the keyboard to work by pushing the power button to send it to sleep then waking it up, but then the mouse still didn't work.
I can push F2 on the keyboard to get into the BIOS, but can't navigate in it (but can with a USB keyboard.)
Mouse and keyboard don't work in safe mode even.
USB keyboards and mice work fine all the time.

The laptop is a
Satellite L500D PSLT0C-00F002

I really don't understand would could cause this all of a sudden!
 

Answer:Toshiba L500 Touchpad Keyboard not working (odd)

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I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

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I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.

IS MY LAPTOP SATA III?

Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Which one you want to use is your decision.

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On the spesifications of the Satelite L500-1V1 it says that there is 4096MB DDR3 RAM with 1066MHz, but why is there only 533MHz in each card?

I don't suppose you have to multiply it with 2?

Answer:RAM MHZ on Satellite L500-1V1

Hi

As far as I know the notebook has been equipped with the DDR3 1066MHz (PC3-8500) 2GB modules?
There are two modules means notebook uses 4GB RAM.

But the 1066MHz can be reached only if the FSB (front side bus) would support 1066MHz too?

Greets

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When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

So buy second 2 GB RAM and upgrade your notebook.

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Satellite L500/049
Part Number - PSLS3A-049002

my note book model is this one. When i buy this computer on last December. I install 32bit Window 7 . Then i found out the ram only used 2.84GB.

So i follow the toshiba webpage to recover my computer and upgrate to 64bit Window7. But final i found out the ram still 4GB (2.84GB used)

so how can i make the ram from 2.84 to 4.00 GB ?????? = ''4.00GB (4.00GB used)

Thanks

Answer:4GB ram use on Satellite L500/049

Hi,

Not sure if it solves your problem but try:

Go Start-Control Panel-System security -Administrative tools- System configuration-Boot - advanced options
make sure that maximum Memory option is not checked. If it's checked, uncheck, press Apply, Ok and restart.

Message was edited by: Jeka-IL

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Hi, I have recently bought a brand new toshiba laptop but I am already concerned that the fan automatically turns itself on and off every 30 seconds. It gets really annoying and I haven't known any other laptop to do it. is there something wrong with the laptop already or is it normal?

Thanks in advance.

Answer:Satellite L500 1XC Fan query

Try please to set ?cooling method? to minimum level. Notebook should run much quieter than before and without permanent on/off switching for cooling vent.

Power settings > for used power plan go to change power plan settings > change advanced power settings > Toshiba power saver settings > cooling method.

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Can anyone tell me if there is any win 10 drivers and how can I update bios if I don't have a running battery , I keep the laptop plug in and I get a error message because I don't have more then 10% on battery

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Can anyone tell me if there is any drivers for a satellite laptop L500-1EK for windows 10 x64 cuz I looked everywhere and I didn't find any.
Thanks, George

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Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

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Hi

i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing

Hi

Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

You should also check the RAM using an memtest tool...

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Hi there

I have a toshiba Satellite L500 and windows vista is full of AppCrashes, so i wanted to restore the windows partition.The problem is that I can't start windows recovery rom pressing F8 or hdd recovery pressing 0 key. When i press f8 and choose the windows recovery it just ignores me, shows me a blak sren and the menu again.
I tried using Hiren's boot to start, before my pen burned off, and i could the recovery partions, i just can't boot from them.

Thanks in advance

Answer:Can't recover Satellite L500

Hi Luis

To be honest I didn?t understand what happen exactly but check please follow Toshiba document -
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
and check how it works.


Please post some feedback with exact explanation what happen when you try to start HDD recovery installation.

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i have satelite series L500-14X and i'd like to upgrate my processor unit. I'd like to tell me about their compatible processor recommended

Answer:CPU Upgrade on Satellite L500-14X

Hi

I investigated a little bit and it seems that your notebook supports the Mobile Intel GM45 Express Chipset

According to the Intel page:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-hub

the chipset supports the:

? Intel? Core?2 Extreme Processor X9100 (6M Cache, 3.06 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9400 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9600 (6M Cache, 2.80 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P9500 (6M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8600 (3M Cache, 2.40 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor 575 (1M Cache, 2.00 GHz, 667 MHz FSB)
? Intel? Celeron? Processor 585 (1M Cache, 2.16 GHz, 667 MHz FSB)
? Intel? Core?2 Extreme Processor QX9300 (12M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor T9800 (6M Cache, 2.93 GHz, 1066 MHz FSB)
? Intel? Core?2 Duo Processor P8700 (3M Cache, 2.53 GHz, 1066 MHz FSB)
? Intel? Core?2 Quad Processor Q9100 (12M Cache, 2.26 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1700 (1M Cache, 1.83 GHz, 667 MHz FSB)
? Intel? Core?2 Duo Processor T9550 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T3100 (1M Cache, 1.90 GHz, 800 MHz FSB)
? Intel? Core?2 Duo Processor P9600 (6M Cache, 2.66 GHz, 1066 MHz FSB)
? Intel? Celeron? Processor T1600 (1M Cache, 1.66 GHz, 667 MHz FSB)
? Intel? Core?2 Duo ... Read more

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Hi,

i had to recover my Satellite L500 ( windows 7 )after the originial hard drive crashed and I had to replace it with a new hard drive(Western Digital Scorpio Blue WD5000BPVT 500GB). I used the original recovery dvd but the installation stoped after the reboot while starting windows. with this error message: Setup Could not configure Windows on this hard ware.

Does anybody know a solution to this problem?
Thanks in advance.
Florian

Answer:Canīt recover Satellite L500

Hello Florian

Have you tried to install recovery image few times?
Does it always end with same error message?

3 more replies
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I changed my operating system to windows 8 64bit , all hardware defined by windows except chipset & blutooth (I defined them once from Windows 7 another time from latest model like L830). but the function key not working (for wirekess/blutooth on/off ).

Is there any drivers for L500-21T for windows 8 64bit or from specific new compatible models drivers?

Answer:Satellite L500-21T & Windows 8 64-bit

> Is there any drivers for L500-21T for windows 8 64bit...
On http://eu.computers.toshiba-europe.com/innovation/jsp/checkWindows8Compatible.do?service=EU you can check if your notebook is supported for Win8 OS.

One more thing: your notebook has Intel HM55 Express Chipset. Interesting is that Tecra A11 with part number PTSE0E has the same chipset and it is supported for Win8 so you can try to use chipset driver offered for this Tecra notebook.

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I'm currently having issues with my Toshiba Satellite L500 series. The problem being, I can run purchased audio CDs, as well as DVD movies, but I can NOT run DVDrom games. Music CDs automatically start up Media Player just fine, as well as movies with their corresponding players.. DVDrom Games (such as Dragon Age Origins and Left 4 Dead) will not read, nor be recognized. When I go through "Computer" and try to access the game, it says "No disc available. Please insert disc into D: drive". So from what I'm understanding, the CD/DVD rom can not be completely broken if it is reading all types, except for DVDrom games.

Can someone PLEASE help me with this! It's rather frustrating since my computer is just now at a year old! I'd hate to think all computer companies sell computers that fall apart after a year.... I was hoping it was different with Toshiba.

Once again, CD/DVDrom can read CDs and DVD movies, but NOT DVDrom Games. Please help!!! Thanks in advance!

Answer:Satellite L500 - Can't run DVD-ROM games

Hi adecker,

Maybe it?s caused due the upper and lower filters in registry. You should try removing it as you can read in this Microsoft Knowledge Base article:
http://support.microsoft.com/kb/314060

I had a similar problem that certain disks can?t be read anymore. So I went thorugh the forum and founded out to clean the CD/DVD drive lens by using a microfiber cloth. Be careful if you do this and don?t scratch the lens.
Check this!!!

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hello,
I just bought a new Satellite L500-1EH, Windows 7 and none of my function keys work with the fn keys seem to work (meaning that when I press fn key + one of the function keys nothing happens). Does somebody know how can I solve it?

thank you very much,
Roni

Answer:Satellite L500-1EH - Nothing happens if I press a FN key

Hi

What do you think about installing the drivers for FN keys?
You have to download Toshiba Value Added Package that you can find on the Toshiba website.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I had a similar issue and after installing this Toshiba all everything works. :)

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Hello,
i can't install Windows 8.1 (Windows 8 is running successfull). Is this "by design" (maybe missing support for things like PAE, NX or SSE2. see http://windows.microsoft.com/en-US/w...is-pae-nx-sse2).

Thanks for help

Frank

Answer:Satellite L500-1C7 and Windows 8.1

If Win 8 runs on your notebook properly, then it should be possible to upgrade the Win 8 to Windows 8.1 too…

In order to get Win 8.1, install all Win 8 updates and then access the Windows Store to get the Win 8.1 update.

It should be possible to install the Win 8.1 update in case Win 8 is already up to date.

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Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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I have a friend moving to NZ soon. What will she need to use her laptop. JUst a UK to NZ plug adaptor or new mains adaptor?

TIA
Trevor

Answer:Using a UK Satellite L500-1XL in New Zealand

> JUst a UK to NZ plug adaptor or new mains adaptor?

Yes, I think he will need just an wall adapter. The AC adaptor works worldwide.

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HI

I HAVE A SATELLITE L500 AND IT CANT FIND THE SYSTEM HARD DRIVE

PLEASE HELP

Answer:I can find HDD for Satellite L500

Hi

I don?t understand what you mean exactly;
You cannot find HDD for this notebook or cannot find Windows installed on HDD?
Can you boot Windows; yes or no?

PS: it would be really, really useful for all other users here in the forum, if you could spend a little bit more effort writing an posting here; means more info and more user-friendly text.

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Hi

I would like to restore my Toshiba back to the factory settings.

I have tried to press F8 during startup to acces repair menu, but the recovery wizard is not an option.
I have tried pressing 0 while starting up but no recovery wizard there either.

I can see the HDD folder at the drive E: but there does not seem to be an option for starting recovery there eihter

Any suggestions what to do?

Answer:How to use HDD recovery on Satellite L500?

Do you use original preinstalled OS hat you got with your notebook or own OS version?

Have you created recovery discs? If yes, use these discs for recovey image installation.

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Hi, My Satellite L500 won't boot. It will respond to F2 or F12 but just returns to a blank black screen with a flashing cursor as soon as setup is exited. I've removed/replaced battery and memory cards and also hdd but it has made no difference. I've tried F6 but this doesn't ssem to work. Anyone got any ideas please? Thanks

Answer:Satellite L500 Won't boot up

Hi,

What is the model number of your L500?

Have you tried running Recovery (by holding down the Zero key during Power On, or using the Recovery options in the Windows F8 Menu)?

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hi,

does anybody know why the L500-1VT is out of stock everywhere online and the estimated times till new stock arrives keep getting pushed back?

are Toshiba replacing this model with one just a good? i.e. i5 CPU and decent ATI graphics?

Answer:Satellite Pro L500-1VT - not on stock anywhere?

Hi

As far as I know the Satellite Pro L500-1VT is available ONLY in Italy and UK.
If you are leaving somewhere else, then you would need to search for another Pro L500 model with the same hardware specifications.

I?m sure some online dealers would offer similar Pro L500 models?

Greets

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Hi,

Does anyone know where in the UK (Web or email address) I can obtain a Hard drive caddy and screws for a Satellite L500-1XC. Part No.AM073000200 ?

Thks
Peter.

Answer:Satellite L500-1XC - Need HDD Caddy

Hi

What caddy do you need exactly?
An external USB 2.5? HDD caddy in order to connect the notebook?s HDD to an USB port?

As far as I know the notebook supports SATA 2.5? HDD so you will need an SATA USB caddy.

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I formatted my Satellite L500-1ZP (PSLS9E) and thought idd install win xp instead of win7 (dont have the backup disk/partition)
now when i start it up with the windows XP cd in it the blue screen "windows setup" starts but when its finished loading it gives me an error code:
"*** STOP: 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)"

I've read somewhere that I need to download SATA drivers for my laptop and make a windows xp installation disk with the SATA drivers on it???

I've tried searching these drivers but i dont know wich ones i need and how to make the installation disk
Do I copy my original windows XP home cd and put the drivers in a folder somewhere on the disk?

I hope someone can solve my problem because the laptop is just one year old and I dont really want to buy a new one...

Answer:How to install WXP on my Satellite L500-1ZP?

I just hope you have created recovery DVD before you have started to install own OS. After own OS installation you will not have access to recovery data anymore.

You are right. For WXP installation you need SATA driver. How to install WXP on newer notebook models you can read on http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm

At the end I must say that your last sentence is pretty confusing for me. You have bought notebook designed for Win7 and you want to use old WXP on it. Do you really think you must buy new notebook if you want to install WXP?

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Help!

Just got the laptop out of the box (new) - turned it on.
Windows 7 Administrtaor account is locked and Other User won't recognise password / name.

Help!

Answer:Cannot boot Satellite L500 - new out of the box

Hi

Try this:
Power up the unit and press F8.
Choose Repair My Computer and then choose HDD Recovery.
The HDD recovery should start again and you should be able to reinstall the OS.

Good luck

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I didn't use my laptop for 2 weeks and now when I try to turn it on there is no sign of life other than the power lights at the front when it's plugged in. It's not just a screen issue - there are no whirring noises or anything when I try to turn it on, I just get nothing.

So far I have tried:

A power cycle
Changing the power supply and battery with my dad's identical computer.
Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.
Disconnecting the DVD drive and turning on.

None of these worked.

Does anyone have any ideas?

Answer:Satellite L500-1XD will not turn on

Hi

> Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.

What you could try to power up the unit using the RAM modules which are used in Dad?s identical notebook.
In case this does not help, I would assume some kind of motherboard malfunction might be the reason why the notebook cannot be powered ON.

How to solve this?
I guess you have no many options; the faulty part needs to be replaced. But I think this is a matter of expense

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My New Satellite L500 1W1 Pro Freeze randomly.

I can't associate the freeze at any activity or any program.
The notebook freeze at startup or even afrer hours, with apparently no reasons (mouse pointer and keyboard freezed).

I've installed all the latest drivers and software available from Toshiba site.
I've tested the ram modules with different utility
I've tested the HD with various utilty and it's error free (only some SMART value like reallocation count)
I've disabled all settings regarding power management
I've controlled the temperature but it's ok when the system freeze, nothing strange BUT it freeze randomly.
At the end i've also uninstalled the graphic drivers and the system have installed the intel version automatically (now the system seems to be less freezzable).

I've uninstalled bluetooth and some other utility i don't use.

I don't know what other to try.

Windows 7 it's up to date and i've scanned the system with three different antivirus softwares + antispyware and it's clean, i can't uderstand what is the possibily cause

I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if the notebook it's replaced.

I need a goog PC for my professional activity and now with all this problems i need another notebook to work.

Please Help!

Answer:Re: Satellite Pro L500 1W1 - Freeze

Have you tried to restore the factory settings from hdd image or a recovery disk?

> I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if > the notebook it's replaced.

i don't see any problem to activate Microsoft office if you have a serial key. You can it do as much as you want. :)

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Hi All

Hope somebody could help me.
I have the L500-19X and the hard drive has failed.

How do I l know which one to buy to replace it.
I can't find any details anywhere

Many thanks in advance of your help

Answer:Satellite L500-19X - HDD has failed

Hi

You need an 2.5? SATA HDD.
Since SATA interface has no limitation, you should be able to use any SATA 2.5? HDD

Here are nice movies how to replace a HDD:
http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=116

Greets

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Hy!

Where can I get the driver for the FN key?

Answer:Re: Satellite L500-1XZ - Where to get FN key driver?

Hello

You can download all drivers and tools here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

You need Value Added Package and Flash Cards Support Utility.

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I bought a Satellite L500 and brought it home the first day I froze, the only way to switch off was the on off button. Luckily the shop kindly replaced it for me. Took the second Satellite L500 home and the next day it did the same thing! It froze and I rang toshiba and they told me to run recovery disk, I did and it again froze after recovery?

Okay I went back to shop and they again kindly exchanged it for another L500 (why did I bother). Now 4 weeks later after being okay its started freezing again. Now this is a big problem! I am so dissapointed with Toshiba and quite annoyed of to. I rang them an have to ship it off, and telling me to pay an 82 dollar fee and its under warranty. This is not stress a uni student needs!

I decided to google these L500 series and apparently this is quite common the freezing thing? Can anyone suggest a solution?

Answer:Satellite L500 - Always freezing

What drivers are you installing? Maybe a printer driver or something is causing the freezing?

Did you install extra RAM? Run memtest to test the RAM for errors. www.memtest.org

Also try disabling the Wireless LAN. Some Routers can freeze laptops and require a firmware update

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My laptop will not switch on unless the cable from the on off switch is disconnected and the connections are bridged on the motherboard. Any suggestions please?

Answer:Satellite L500-1DT will not switch on

Can you start your notebook if battery is removed and notebook connected to AC power supply only?

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brand new L500, downloaded a few programmes, all of a sudden, cant use the touchpad at all
i can use external mouse no prob
Thanks

Answer:Cannot use touchpad on my new Satellite L500

Is maybe touchpad disabled with FN+F9?
Please use this key combination and be sure touchpad is enabled.

2 more replies
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hi everyone, i currently have a toshiba satellite L500, running windows 7, 3 gb ram 350gb hdd..

it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.

i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..

the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..

now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate,... Read more

Answer:Issues with my Satellite L500

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

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Hello,

sorry my english is not so good and I hope you can help me.

Today my dog run over my laptop and the key K is broken. The plastic on the key is broken. Is it possible I can only order the key K for myy notebook?
I bought the notebook in last year and I need my notebook every day. Thank you so much for your help.

Best regards,
palma72

Answer:The key K is broken on Satellite L500-R19

As far as I know you cannot order one single key but if only the small key cap is broken but small mechanism is not defective you can try to contact Toshiba service and ask for help.
I?m 100% sure they have enough defective keyboards and can give you this single key cap.

Pay a coffee and maybe you will get one. ;)

3 more replies
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Dear Forum members!

I have a Toshiba L500-1XR (PSLJHE-001001HU) device.

Its originally shipped with core i3-330M (C2) CPU.
I'd like to upgrade it to i5-520M or better CPU -which same socketed, and have same power consumption.

From this i5 CPU, there are 2 steppings: c2, k0
My CPU have C2 stepping.

My question is:
Is BIOS 2.00 supports K0 steppings CPU's also, or - downloadable newest(?) BIOS 2.10 supports K0 stepping, or not at all?

So, can I use all, same socketed CPU's, or C2 stepping's only?

I didn't find any relevant information on internet.
Where can I find more information about the BIOS changes?

Answer:Satellite L500-1XR CPU compatibility

As I see, 51+ person opened my question, but, still no answer.

IF is it so difficult question, please, provide me with an idea, where, how can I get this information?

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So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.
http://i.imgur.com/7bHA0h3.jpg

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

1 more replies
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Hello To Every One.

Dear All.

I Have *Toshiba Setellite L500-14F* Model and Currently i am Running Windows 7 On it ,As It Did Not Came With Any OS So i Install Windows 7 on it.

So Now I Want To Install Windows XP on it , As I am Facing Some Problems to Work With Some Software Which Are Not Supporting and Having Compatibility Issues With Windows 7.

I Had Allready Downloaded All Drivers For Windows XP For This Notebook.
By Reading and Searching The Forums I Found Out That I Need To Upgrade They BIOS Also So I Did That But Invain.

So Please Help By Guiding Me That What Steps Do I Had To Take To Successfully Install The Windows Xp on This Machine. As I Am Faild Twice A Time.

Thanks in Advance

And Best Regards

Answer:I want to install Win XP on Satellite L500-14F

Hi,

if you want to install Xp on your computer, you need to change Sata Controller in Bios ,,Compatible,, otherwise you will meet a blue screen during installation. It's because of AHCI drivers Then after installation, you can download and install Storage Manager and return AHCi mode in Bios. You can also integrate them into Windows disk.

you can read here:

http://aps2.toshiba-tro.de/kb0/HTD9401AN0000R01.htm

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

5 more replies
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Hi,

I have a Toshiba L500-176 with Windows 7 Home Premium (64), only one month old and I have a problem with it.
Suddenly, it stopped connecting via wifi, I thought it would be to have installed or uninstalled a program and restores the system to a previous point where if it worked, but still did not detect connections, so I restored the former point, asin but I kept working.
I have tried to activate the wifi with the famous combination fn + f8 but as happens to many people is no particular combination appears on the screen (but on the keyboard). So look at the ConfigFree where it appears that the wlan connection is not available. "

The connections via ethernet cable running smoothly, but as withdrawal cord, no wifi option anywhere.

I tried to fix it with drivers available for this model but no way, as a last alternative format the computer to see if he returned to its original state, but still not working, the wifi light comes on only when you reboot, at first.

There a solution? why looking for information I've found many people with the same problem and few solutions.

PD: certainly in the device manager you see only the Realtek PCIe Controller Family. And right now I have no ethernet cable connected...

Message was edited by: Maryan

Answer:Cannot enable and use Wi-Fi on my Satellite L500-176

Hi,

> as a last alternative format the computer to see if he returned to its original state, but still not working
> certainly in the device manager you see only the Realtek PCIe Controller Family

As I see, you have made a factory restores settings but it is still not working. Also, it's not shown in device manager that makes me think that there is hardware malfunction related to wifi module. You said it's only one month and still under warranty. So, contact the Asp (service center) in your country:

http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

1 more replies
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Hi.

My notebook have a built in camera, and this camera thos not inicialize,

I ave done a HDD recovery, and after that the web camera software was not installed. I downloaded de this software an the camera drivers and instaled it in the laptop, but the camera, but the camera doesn't work any way.

There are some way to fix it?

Thank you.

Answer:Satellite L500 - Web Cam is not working

The question is: is cam hardware recognized and detected by the system or not?
Can you see it in device manager?

1 more replies
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Last week I bought a brand new Satellite L 500 laptop with Inter i3 processor, 1 GB ATI graphic card, 4 GB ram, etc.
Everything is OK in general, however, I find the fan to be very very noisy.

I used to own a HP Pavillion laptop and could hardly notice the fan while with my new laptop the fan noise is really loud.
Does anybody know if this is normal or if this could be fixed somehow?

I researched the internet for a solution but I could not find any and apparently nobody is complaining about the fan noise on L 500 laptops so perhaps it is me only that have this problem?

Thanks.

Stefano

Answer:Satellite L500 and Fan Noise

For optimal notebook usage use ?Balanced? power plan. Go to advanced settings for this plan and in Toshiba power saver you can find ?Cooling method? option.
Reduce the level there. I am pretty sure notebooks fan will be much quieter than before.

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Hi I have this laptop and I want to know if I can do hardware upgrade (cpu , gpu , memory etc.)

Also I want to ask if i can put this cpu " i3-330M 2.13Ghz socket PGA98A " its from another L 500 but I don't know more .

Thanks .

More replies
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Hi,

My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.

This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

Answer:Satellite L500-DT1 won't Start Up

Hi,

Can you enter the Bios pressing F2 on powering up? Have you tried to restore from Hdd recovery? You say that has started after trying to do a System restore, so I guess the bootsect.exe corrupted... If you have Windows live Cd try to boot up from it.

6 more replies
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I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

On Intel Ark page I could find the Intel mobile GM45 chipset specs and compatible products:
http://ark.intel.com/products/35134/Intel-82GM45-Graphics-and-Memory-Controller-Hub

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

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L500 suddenly started to hang on shutdown forcing manual power off sequence next morning. "Shutting Down" message visible. On power up login process sometimes fails. I have resorted to starting in safe-mode and shutting down before "starting the day" normally to be on the safe side. Nothing installed but Adobe Air upgraded.

Any one else experiencing similar symptoms?

Answer:Satellite L500 - Won't shutdown

Maybe other programs (like adobe... something) are looking for updates and blocking shutdown or maybe you have some bugs on you computer. Scan computer for viruses and some malware.

4 more replies
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Hi,

Just bought Satellite L500/01K upgraded to window 7 (32 bit).
Only Fn (F6 F7) key don't work.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

Last but not least ECO mode utility should also be reinstalled. ;)

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I would like to ask if this model can take video card with bigger memory or if this card can take bigger memory
''ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)''
Thank you .

Answer:Satellite L500-1D9 - GPU with more memory

Check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
Toshiba doesn't support GPU upgrade so you cannot use more powerful graphic card with your notebook.

Unfortunately hardware upgrade is very limited and supported is RAM and HDD upgrade.

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I see that I have three Primary partitions already made on this new L500 ~
1.) 2GiB /dev/hda1 for Toshiba Recovery,
2.) 330+GiB (C:) for Vista and 3.) 12GiB /dev/hda3 ???.

I need to dual boot two windows installations and use and extended partition for Linux and Storage.

What is the third partition for and can I configure things so that I can save it within a Logical Partition ?

My aim is:

/dev/hda1 = Toshiba Recovery
/dev/hda2 = Vista
/dev/hda3 = Windows 7 ~ RC7
/dev/hda4 = Extended for all others ( including Linux, the 12GiB existing and a common storage space as well.)

Any suggestions or thoughts before I dive in ?

Regards, SnapafunFrank

Answer:Satellite L500 - What is the third partition on HDD?

Hi

The third partition belongs to Vista.
Vista creates two partitions; one a usual partition to install system and the second hidden partition for backup files. These backup files are important for Vista. Vista needs it to repair the OS if something will go wrong?

So it?s strongly recommended to leave this partition on the HDD?

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My Satellite L500-13W got the cmos battery broken and now it wont post it just turn on the fan for a second and turns off right after
Is it possible to fix the cmos battery?

Answer:Satellite L500-13W is not posting

I forgot to say that my cmos battery is soldered to MB

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Hi All!

I have noticed that Intel have released new drivers for their 4500MHD graphic card, however, the one's released on Toshiba's site for my Satellite L500-1KK are older and are never updated as frequently as those released on Intel's site, my questions are:

1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?
2. What possible differences are there between these Intel drivers and Toshiba's? ?:|

Thanks all!

Answer:Satellite L500-1KK - Which driver to use?

Hi,

You see, dude, If everything works fine don't touch the system with any driver update. I still run my laptop with the old drivers and satisfied.

> 1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?

Yes, you can use intel chipset drivers and shouldn't be worry :)

> What possible differences are there between these Intel drivers and Toshiba's??

As I know, they are pretesed by Toshiba.

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l500 is slow and hangs or takes ages to respond, Streaming is all so a problem, takes long to buffer

Answer:Satellite L500 shutters

Hi

Did you try new OS installation?
Try that using the HDD recovery option. (press F8 while powering the notebook and choose repair my computer)

Did you scan the OS for some viruses?
If not, do that!

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I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.

Is this normal?

Answer:New Satellite L500/00U keeps configuring

I?m afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

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I don't find the model L500-1ET and its drivers. Is this model XP compatible?

Answer:Re: Satellite L500-1ET - Is it XP compatible?

Hi willy,

As far as I know the Satellite L500-1ET belongs to the PSLJTE series and therefore you can find all driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have checked this and it seems that your model is XP compatible. You can download all drivers for XP. :)

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Hello,

I just instaled Win XP on my L500-13Z but I cant find any driver for my motherboard card. It seems that it is a Toshiba motherboard called KSWAA 1.00 but I didnt find any XP driver...
Hope I'll find some help here.

Thank you

Christophe

Answer:Need drivers for Satellite L500-13Z with win XP

Hello

As far as I know newest notebook models will not be supported for WXP anymore. At some point WXP must be history and you should use newest hardware with newest OS.
Anyway, your notebook model has Mobile Intel GM45 Express Chipset and if you need WXP drivers you are on your own. Google is your friend! ;)

I just hope you have created recovery installations DVD before you installed WXP.

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Recently I noticed that my newly acquired Toshiba Satellite Laptop's fan (Windows 7 64 Bit, Pentium T4300) is permanently running at approx. 50% (according to the Toshiba PC Health Monitor), even if there's 0% CPU usage.

Is this normal?
Or do I have to change some settings in the BIOS or something?

I also believe this effect started after a BIOS update which was released by Toshiba a few days ago...

Thanks in advance

Answer:Satellite L500-1C7 - FAN runs at 50%

Hi

Did you load the default settings in BIOS after the update?

Furthermore you can adjust the cooling method in Windows Power Options. There you can set the cooling method for each power profile, for example Maximum Performance or Battery Optimized. I would recommend choosing the Battery Optimized cooling method, it?s enough in my opinion and the notebook is more silent.
Check this!!!

Bye

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Having just purchased a laptop as above I am faced with the question of what speed DVD to use.
The John Lewis PC after sales help service advised me that times 16 DVD's sometimes cause trouble and that I should seek X8 and use these if possible although they say they are now almost as rare a hens teeth. The say that a X16 may be OK but X8 would be more reliable.

I have not booted up my laptop yet as am awaiting supply of X8 that I located on Ebay as advised DVD-R NOT + should be used. I note that the disc tray is marked Rewritable + leading to more confusion.

Will make copy of operating software when the X8 are received and not before.

Any advise or observations would be most appreciated

Answer:Satellite L500-19X -What speed DVD's should I use?

Since long time I always use the same DVDs and I have never, but really never noticed some burning problems, especially not creating recovery medias.
I use TDK DVD-R 1-16x speed empty medias.

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Hello fellow Toshiba users..

i had vista on my Satellite L500-12E and i installed XP while im waiting for W7 to arrive since it will take 60 days....

Can someone please point out which drivers i need to get these functions to work...

-Multimedia keys the ones beside the power on button ( sound on/off is the only one wich works).
-FN keys.
-Ethernet output.

Thank you in advance

Answer:Satellite L500-12E - Need some XP drivers

Go to toshiba.com and download the xp drivers , if you put your pc serial number it will indentify it automaticaly and give you the drivers , then just choose the ones you want , did you got any problem on installing xp? I got a L500 13W and i already got a BSOD on windows 7 , so i was thinking on installing xp...

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Hello, I hope some one can help.

The computer is of my brother and he lost the installation cd and we need it to reinstall windows and all the features. I hope some one can help us.

thanks!

Answer:Need installations CD for Satellite L500-245

If you use original OS that you got with your notebook you can create new recovery DVD using preinstalled Toshiba recovery disc creator software.
You can also try to reinstall original recovery image using HDD recovery option - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If not than you must order it on https://backupmedia.toshiba.eu/landing.aspx

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Hi everyone,

I'm looking to replace the existing 2Gb factory fit memory with 2 x 4Gb .

I've purchased the memory after confirming the memory requirements by manufacturer and model.
When installed the Bios correctly reports 8Gb installed yet when I allow the computer to boot the screen sits blankly with a cursor blinking in the top left corner. Leaving the unit for up to an hour makes no difference.

I've tried to load each sim individually with the same result and have replaced the memory once already with the supplier to no avail.

The memory supplier has now suggested going back to Toshiba (I guess out of desperation).

Am I doing anything fundamentally wrong ?

Answer:Upgrading RAM on Satellite L500-1XC to 8GB

> I've purchased the memory after confirming the memory requirements by manufacturer and model.
Can you please explain this with more details?

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Hi

I have a L500-19Z laptop and wish to plug it into TV to watch films. Noticed it has an HDMI port.

Would an HDMI cable be sufficient to plug into TV? It also has another port similar to a DV port? can you use this also? if so what cable would I need for the latter.

Thanks

Answer:Plugging Satellite L500-19Z into TV

If your notebook and TV have HDMI ports then buy high quality HDMI cable and use it to cvonnect your notebook to the TV.

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Hi,





I am experiencing a "little" problem. Everything started with the following BSOD :

0x00009C (0x00000000, 0x8922c94c, 0x00000000, 0x00000000)

I managed to find out that the touchpad is faulty. I disconnected it , problem solved.



It was working fine until I noticed that only one core is working out of 2 (Intel i3 M330).

In the BIOS I found:



Dynamic CPU Freqency Mode - Always Low

Core Multi-Processing - Disabled



So I switched them on to:



Dynamic CPU Frequency Mode - Dynamic

Core Multi-Processing - Enabled



For first the windows 7 64bit crashed with the followind BSOD message:



STOP 0x0000009C (0x0000000000000000, 0xFFFFF88002F6BB70, 0x0000000000000000, 0x0000000000000000)



Since this message I can switch it on but there is no display, no response.

Is there any solution for this?



Modell: Satellite L500- 1QK

PSLS9E-01000SEN

Answer:Satellite L500 BSOD

>Since this message I can switch it on but there is no display, no response.

I?m afraid I don?t understand this? what do you mean by ?no display? exactly?
Can you see the Toshiba splash screen and can you access the BIOS properly?

From my understanding this BIOS should be set to default settings (in BIOS press F9 and F10 to save the changes) in order to get the same BIOS settings configured by Toshiba? then the BIOS should be configured properly.

Generally speaking the BSOD appears due to serious software or hardware problem.
In most cases the system recovery should solve system problems but if the BSOD would still appear even after the usage of recovery disk, then I would assume your hardware is affected.

This would mean that any single hardware parts like memory or motherboard should be tested

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Can I change the CPU and GPU on my Satellite L500-210? If so, what is compatible?

Memory DDR3 2x2024 (4096 mb)
Chipset GM45
BIOS 2.10 05/06/2010
Socket P ( 478 pin micro FCPGA )
is currently INTEL DUAL-CORE T4500 2x2.3 GHz x64
GPU: Ati Radeon HD 4500 series 512 MB

Can I put a CORE 2 QUAD e.g. 9000 / 9100 / 9200 ?

Answer:Can I change the CPU and GPU on my Satellite L500-210?

Before we start discussion about this check please http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm at first.

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Hi guys,

I recently bought a new Satellite L500-19X.
Had no real problems until the battery died last night and now it will not boot Wndows at all.

When i switch it on it comes up with the "Start Windows Normally" and "Launch startup repair" options. If i try and repair it loads some files then goes to a black screen with the cursor on it. If I start windows normally it just tries for a bit and goes back to those two options.

From what i've seen a lot of people have had similar problems, all o the sugested solutions have been unsuccessful for me though.

Can't load safe mode. Tried using the recovery disc that was provided and that just leads to the same black screen with the cursor. Also tried booting up without the bttery etc. that also didnt work.


I'm running (or at least trying to run) windows 7 which is already installed on the hardrive.

Any help or suggestions would be greatly appreciated, ive tried pretty much everything though.

Cheers for your time. Any help would be great.

Answer:Cannot recover my Satellite L500-19X

Hi

Hmm?. you?ve got a blinking courser in the upper left corner?
This looks more like an HDD or partition issue?

But try this:
Power up the unit and press F8.
Then choose ?Repair my Computer? and then choose (if possible) HDD Recovery.

If this is not possible then go to BIOS and check if the HDD is recognized (all details should appear).
If HDD is not recognized, then this would mean that your HDD is faulty.

If the HDD is recognized then there could be something wrong with a partition on the HDD?

In such case you could try to create an bootable system disk like WinPE:
http://en.wikipedia.org/wiki/Windows_Preinstallation_Environment

Then could format the HDD again and after that could use the recovery disk in order to reinstall the Win 7.

Greets

4 more replies