Computer Support Forum

I cannot find any operating manual or details for Satellite L500/033

Question: I cannot find any operating manual or details for Satellite L500/033


Although my registration was accepted by Toshiba (for cash redemption) I cannot find any operating manual or details on Toshiba website.

Can anyone please help with operating instructions

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Preferred Solution: I cannot find any operating manual or details for Satellite L500/033

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: I cannot find any operating manual or details for Satellite L500/033


It seems to be a Satellite notebook which belongs to Toshiba Australian!
All details should be posted on Toshiba Australian page:

There are different L500/xxx models? if you would not find your unit then this would mean that the information has not been published yet?

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I have got a Toshiba L500 13W laptop which originally came with windows Vista.
I already installed Windows 7 ultimate 32-bit, but i don't like either Vista or 7, becausa of that new taskbar interface.
So i was thinking to install windows xp on it.

Toshiba offers the drivers, but i already had problems installing xp on a Vista designed desktop.
I had to make a special CD with the SATA drivers, which toshiba doesn't offer for this laptop.

So i wanted to know if somone of you people have already installed xp on this laptop model.
If you had any problems, what drivers did you use and if the original factory disc worked.

thank you for reading ,

please reply!!!

Answer:Re: Satellite L500-13W - Windows XP installation - need details

Hi mate

First of all you can install Windows XP on this notebook without the installation of SATA drivers too.
In BIOS you have to set the SATA controller mode to compatible (instead of AHCI).
This will simulate an IDE HDD controller and this does not need any SATA drivers.

Of course it?s advisable to install the SATA drivers because of the HDD performance but Win XP will run in compatible mode too.

The notebook L500-13W belongs to PSLJ3E series.
You should choose this series for driver download.

You can download the drivers from Toshiba European driver page.

The Intel Storage Manager contains the SATA drivers?

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What is the best way to find help with a users guide or manual for my TOSHIBA SATELLITE L500/01U.

Answer:Satellite L500/01U: Need users guide or manual

There is a Users Guide in PDF format on your C: Drive. It should be under C:\DOCS
Or you can access it via the Start Menu -> Programs -> UserGuide icon

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Hi everyone,

This has frustrated me for three weeks but I have only just realised it is associated with restart either manual or software requested.

My 6 week old L500 laptop refuses to do other than display lights for indiactors on front - no light on keyboard, no screen, fan running but no disk activity I can hear.
I have somehow managed to break through on three occasions by forcing shut down using the power on/off hold down, removing battery waiting and then starting up.

Earlier today it decided to restart under this method and I was able to quickly jump in and dump my Libraries and outlook.pst to an external hard drive cause my business runs off it.

Anyone know a solution to this problem?
This is the first Toshiba I have ever owned and it's really frustrating to have to fire up this 4 year old Acer to find a solution to my problem.

Maybe the problem is Windows 7 but can't find my way through that place to an answer.

Anyone, please???

Answer:Satellite L500 - black screen after manual or auto restart


You mean the L500 does not boot anymore?
The workaround removing the battery and ac adaptor doesn?t help anymore?

Hmm? usually this should not happen? sometimes the notebook could hang somewhere during the stand by or hibernation and the mentioned workaround could be a option to wake up the unit?

It?s hard to say what?s going wrong here? possibly it?s hardware related issue?
So maybe it would be the best get in contact with an local ASP? the warranty should be valid and I think everything should be done for free?

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I have the Satellite L500 (PSLJ0A-01F013( experiencing a BSOD (Stop: 0X000C1F5) which googling has identified as a corrupt file on the HDD. Unfortunately the MS fix needs to be applied prior to the corruption occurring. I have tried many options, I cannot force a recovery using the Press 0 key on power up and have basically given up. I intend to install a new HDD and load Vista from new. My main question is, how do I identify whether the licensed system is 64 bit or 32 bit? The Cert of authenticity only identifies it as Home Premium OEMAct.

If I reinstall Vista, is there a way to create a Toshiba recovery disk once I have got the laptop working to my satisfaction, ie with all drivers and ancillary software loaded?

Thanks in advance

Answer:Satellite L500 - BSOD Identification of Vista Operating system

The COA key is for both 32bit and 64bit, but it will only work in an OEM version of Vista (The pre-installed Vista installation from Toshiba).

So if you install a retail/street version of Vista, you will need to buy a license from Microsoft.

I believe you can order a Recovery Disc from Toshiba. Looking on their website, the phone number is 13 30 70

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Answer:I can find HDD for Satellite L500


I don?t understand what you mean exactly;
You cannot find HDD for this notebook or cannot find Windows installed on HDD?
Can you boot Windows; yes or no?

PS: it would be really, really useful for all other users here in the forum, if you could spend a little bit more effort writing an posting here; means more info and more user-friendly text.

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i want to download all the supporting drivers for Satellite L500-21T laptop.
i tried to find this model on toshiba website but i didnt find.
so can you suggest where i would find all these drivers.

if possible please reply me at my emial id - [email protected]
i will be grateful to you.


Answer:Cannot find drivers for my Satellite L500-21T

I presume you know where you can find drivers but here is the link -

When you search drivers for your notebook you must choose right part number and your notebook has part number PSLJHE.

Please check it again.
If you still have problems to find the drivers, let me know.

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I have been searching a lot for drivers, but I cannot find driver for: ACPI\TOS1900\2&DABA3FF&2

I have Windows 7 and in Control Panel\Hardware and Sound\Devices and Printers, the laptop has exclamation mark. Another problem I have is that the function button F8 does not work.

Please help me to find solutions.

Answer:Satellite L500-1XZ - Cannot find all drivers


I have a little bit searched using Google and this could be the card reader of your notebook. All drivers you can download here: > Support & Downloads > Download Drivers

Function button F8 means that key combination of FN+F8 doesn?t work, right? Well, for all FN keys you have to install Toshiba Value Added Package and Flash cards Support Utility. Both tools can be downloaded on Toshiba page too.

Check this!!!

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I have a new Satellite L500.
I have installed XP and i don't find display drivers.
Display is an ati mobility radeon hd 4500.

I only found drivers for vista.
Did someone find that xp drivers?

Answer:Satellite L500 with XP - Where to find display driver


You are right. The Toshiba European driver page does not provide any Win XP drivers for this notebook yet.

But I think you should not worry? many notebooks are equipped with the same GPU chip.
I recommend checking the previous Toshiba notebooks series and trying to install such driver.

In worst case you will have to google a little bit for a Win XP ATI mobility Radeon HD 4500 driver.

If you will find such driver then you could install it in device manger using the Advanced installation procedure. This will help you to point to the driver files which you have downloaded and stored on the HDD. This installation works nearly everytime?

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Hi There, To EveryOne .

Can Any One Please Help Me To Find The Drivers For My *Toshiba Setellite L500-14F* For *Windows 7* .


Any Can It Be Possible To Downgrade This Notebook To *Windows XP Pro* ? and Where Can I Found Drivers For This ?

I Will Be Thank Full if Any Body Help Me Regurding My Questions.


Answer:Where To Find Windows 7 Drivers For Satellite L500-14F?

I?m really wondering you cannot find the drivers alone.
WXP and Win7 drivers you can find on Toshiba support and download page under > Support & Download

Your notebook belongs to PSLJTE group so be sure you choose the right notebook model and right short model number.

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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?


I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:

I hope I could help you a little bit. :)


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I just bought Satellite L500 PSLJ3E notebook and i want to use it at work.
So i need to downgrade to XP PRO but i cant find XP drivers for this notebook.

Where can i find it?


Answer:Satellite L500 PSLJ3E - Where to find XP drivers?


The Win XP drivers for this notebook model are not released.
It?s a new model on the market and only vista drivers are available.

But of course you could install the Windows XP.
Many Toshiba notebooks are equipped with the same devices? therefore another Win XO drivers should run in different notebook models?

You will have to collect the drivers at your own hand? this is not comfortable but I?m sure you could use the notebook with Win XP

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Just reformatted laptop, went from windows 7 64 Bit to windows 7 32 bit. Reformatted with the disk which came with the laptop. I have no sound at all, the sound was working perfectly before and it keeps saying i have no sound card. I tried to install the sound drivers but i can't find the right ones on the site with my model.

I have a Satelite L500-1DT with PSLSOE model.

Tried to install the drivers available and i just get an application error once its installing

any idea how to fix or where to find the right drivers?


Answer:Satellite L500-1DT - Where to find sound driver?

Hi buddy,

To be honest I don?t know what problems you have with the sound driver but that?s the correct place for all drivers: > Support & Downloads > Download Drivers
Notebook > Satellite > Satellite L Series > Satellite L500 > PSLS0E

But before you install the latest version, remove the current version firstly and clean the registry using CCleaner

Check this!!!

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To me are necessary the driver for L500-1en. On a site has not found. If it is fashionable to use the driver from other model write from what.

To me are necessary the driver on Windows XP, Windows 7.

Answer:Satellite L500-1EN - Where to find drivers for XP and Windows 7?


I have a little bit searched on the Toshiba website and it seems that your model belongs to the PSLJTE series and therefore you can download all drivers for XP and Windows 7 here: > Support & Downloads > Download Drivers
Notebook > Satellite > Satellite L Series > Satellite L500 > PSLJTE

Check this!!!

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No this model on toshiba site at all and all that I need is to find drivers for Windows XP for this model. Yes L500-1WR comes with preinstalled Windows 7 but I cant find drivers even for Windows 7!

Can anyone give me link to XP drivers?

Answer:Satellite L500-1WR - Can't find Windows XP drivers


Google says that L500-1WR belongs to PSLS9E series. Go to the [European Toshiba Driver Page|] and check for your laptop drivers:

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During startup of my Satellite L500, a message comes up stating - unable to find compatible srs audio device. This only happened when I upgraded to windows 7.

Can anyone advise how to fix this problem?

Answer:Satellite L500 - Unable to find SRS audio device


I have Satellite L500 too but I couldn?t notice this problem. SRS audio device this has something to do with sound driver I think.

What do you think about updating this driver? You can get it here: > Support & Downloads > Download Drivers

Before you install the newest version I would recommend removing the old one first. Make a restart and install the latest one.

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What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

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I have found and installed all drivers I need for this laptop using Windows XP. My problem is that I can only activate Wireless on this laptop by pushin FN+F8 key, I have installed the Realtek Wireless drivers and they are installed fine, but I can't get Wireless to work because of the FN keys. When I push the FN+F8 key, a blue led should turn on next to the volume controller, but it doesn't...

I've searched for the Hotkey Utility in the Toshiba India site, I downloaded and tryed it but I get the error "This software utility does not support this system", the Common Modules gives me the same error too.

I've tryed installing other Hotkey Utility driver for another laptop, and it doesn't give me that error, but it doesn't work either... I actually leaves my laptop freezing a second, every 5 seconds... and the FN keys still don't work.

Anyone know where I can find a working Hotkey Utility for my laptop using XP?

Or maybe is there a way to activate Wireless without the FN keys? I don't need the other keys... I just want a way to activate Wireless.

Thanks for your time

Answer:Satellite L500 - Can't find drivers for FN keys for Windows XP!


That?s very strange buddy because the point is that XP is the past and newer notebooks doesn?t support this OS.

What you can do is to download the utilities for another Satellite L notebook, e. g. Satellite L300. This supports Windows XP and maybe the tools from that notebook are working on yours.
Check this!!

In worst case you have to live with this issue or you upgrade to Windows Vista. That?s all what you can do.


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This TBS advises updates to PC health monitor and HDD/SDD alert.

HDD/SDD alert has a published update in the relevant downloads section but I cannot find an update for PC health monitor.

Any one got any bright ideas ?

Otherwise this seems quite a balanced system.

Answer:Satellite L500-1XD - cannot find an update for PC health monitor

> HDD/SDD alert has a published update in the relevant downloads section but I cannot find an update for PC health monitor

If you couldn't find it on driver page, it means isn't available yet. I don't know why you were asked to update it but if PC health monitor runs well don't need to update. I don't think you will find something more in new version :)

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I have a laptop Toshiba L500-1UU Short model no: PSLS9E. Initially my product had a short model number in the Toshiba support page.

but I can not find now, removed from the list. Toshiba does not support this product?

Answer:I can not find Satellite L500-1UU PSLS9E on Toshiba support page


What do you mean exactly by ?Toshiba does not support this product??
I found Toshiba drivers for this notebook model? so this means that Toshiba DOES support this model.

You can find the drivers on the Toshiba European driver page:

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I want to find the service manual for the model satellite a80-129 because my screen is a little bit loosy.

Answer:Where can I find service manual for Satellite A80-129?


Generally, Toshiba service manual is not available for end users. Maybe you can find some help on net but if you don?t have any experience it will be better to contact qualified personnel in some notebook repair centre.

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Hi guys

Just wondering if anyone knows where I can find a service manual / engineers guide for a Satellite L30?? I have a broken hinge on my laptop and Toshiba were very helpful in helping me find replacement parts - via Topaz. They were also a bargain at only ?8.00 + postage for a pair of them. However......when I enquired about 'how to fit them?' they both became rather 'un-helpful'!!!!

And I really don't feel like paying PC World the ?219.00 they quoted to fit them!!!
I have no fear of opening and playing around with the insides, but any help or 'pointers' would be gratefully appreciated.

Many thanks in advance :-)

Answer:Where can I find a service manual for Satellite L30?

Try this online guide:

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I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page


Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+

Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:


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Hi everyone

I have just bought a second-hand Satellite laptop for my grandson. The label underneath says: "Model No. SA30-203 PSA30E-00EU5-EN".

I am hoping to find (1) an online user manual and (2) its date of manufacture or shipping.

However, I cannot even find an SA series on the Toshiba website, and forum searches are turning up nothing either.

+Please+ can anyone point me in the right direction?

Answer:Cannnot find any details about Satellite A30-203 PSA30E

SA30 means Satellite A30 and the whole drivers, user manuals or other details could you find on the Toshiba European page.

If you need the user manual check this page;
and choose ?Toshiba User Manual?

Best regards

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Hello everyone

My laptop shuts down very often because of high temperature. I want to tear it apart to remove the dust but I cannot find the service manual in order to do that. I would much appreciate any help! I have searched thoroghly with no result. So I'm hanging over you guys!

Thanks a lot.

Answer:Satellite L505-13N - Cannot find the service manual

Hi skyluke,

does this help you?



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I need the manual for this motherboard which is installed in a Toshiba Satellite A25 S207, can anyone help me?

Answer:Satellite A25-S207 - Where can I find the manual for the motherboard?


Bad news buddy...
The notebooks maintenance manuals are not published on any of Toshiba pages.
It seems that such manuals are not for public usage but only for Toshiba authorized service partners.

But to be honest I don't understand why you need such manual...
The motherboard is a special designed Toshiba part only for the Satellite A25/A20 series.
So if you want to replace is you need to use exactly the same part.


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Please; where can't i find the users manual as i have some questions for the mousepad and it's blocking use when the lights get blue and some more questions about the use of the buttons.

Answer:Where to find users manual for Satellite A200-23W


Usually the user manual should be preinstalled on your notebook. The shortcut should be placed on the desktop.
Did you check it?

Anyway, you can also download the user manual from the Toshiba page: -> Support & Download -> Toshiba User Manual

Check the path above and you will find the page which provides the user manuals for the single Toshiba notebook series.


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Hi, where can I find a user's manual for a Satellite SA60-772? In particular I would like to know how the keyboard Fn buttons work.

Thank You

Answer:Satellite SA60-772: Where to find user's manual?


you can download user manuals Toshiba's support page: _eu


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When I got my I downloaded the user manual on to my HD but I now cannot find it anywere !! How do I download another copy, ? {I have looked on the Toshiba site but no luck }...cheers Alan

Answer:Cannot find User Manual for Satellite L500D/006

Have you tried to search user?s manuals on Australian support page - ?

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I am having general problems opening toshiba laptops. So far since Sunday I have:

1670 - unscrewed back and only opened partly as was afraid might break plastic. Fixed mouse now not working...

L10 - unscrewed back and only opened partly as was afraid might break plastic.

M30 - unscrewed back and only opened partly as was afraid might break plastic.

Portege 4000 - opened most of it (back and front), but would have had to cut wires to go any further.

Luckily, I haven't destroyed anything beyond repair or needed to see a technician urgently so far, but is there a good internet resource for this (how to....)?

My main aims are to clean the inside using an air duster and get to the heatsink (as well as the HDD (in the case of the 1670)).


Answer:Where to find manual to get the Satellite 1670 disasembled

Such manuals are not public documents and you will not find them for download.
What you can try is to Google around and try to find some forum or page with description how to disassemble these notebooks.

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Hi All,

Please can anyone tell me where i can find the Toshiba L300D-243 - PSLC8E-068013EN service or maintenance manual.
I need to disassemble and replace the DC-In connection for a friends laptop..

Best Regards


Answer:Satellite L300D-243 PSLC8E Where to find Service or Maintenance Manual


You will not find such manuals on Toshiba page since such manuals are created only for Toshiba ASP technicians?
Maybe you will find some other details on pages like or similar?.

Good luck

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I have a satellite 1000 Z2 with a windows xp operating system. When i turn the computer on i get the message 'cannot find operating system'. I've tried to use the recovery disk but i get an error message saying that there is a partitioning error and it doesn't work. I've looked at the recovery utility options to see if i can reformat the hard drive that using this method but i'm out of my league and don't know what the options mean. Any help would be greatly appreciated.

Thanks in advance

Answer:Satellite 1000-Z2: Cannot find operating system

Hi Dex

I hate to be the bearer of bad news but this usually means your hard disk has failed or is failing.

If you have a bootable floppy disk which brings you into DOS use it and see if it recognizes your hard disk C drive (or whatever your drive letter is). If it does see it then do a DIR and see if your files are still there. If it doesn't find your hard disk chances are it has failed.

Good luck!

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Short version:
Built my new rig 9 months ago, fresh equipment, new copy of Win7 (Pro). Recently my computer wouldn't start up, it kept going into a BSoD loop. It would flash the BiOS screen, pause with cursor jumps, then show the low res Windows load screen with the bar scrolling blue bars instead of filling. It would then flash a very fast BSoD (too fast to read) and start over.

I booted from my Win7 install disc, and tried to use the repair function, but it said that the disc was incorrect for my version of Windows (which is bizarre, no? As I installed it from this only months ago and have not altered it beyond standard updates). I cancelled it and restarted only to have the computer start up properly. I've used this to start my computer since, though it's awkward, and has started to occasionally have issues (where it lags booting from the disc, then when I restart it goes straight to the BiOS). It's not been terminal quite yet, thankfully.

I followed the steps in this guide:
SFC /SCANNOW Command - System File Checker

Got to the point where I needed to take option 3, and used this guide:
Extract Files from Windows 7 Installation DVD

I tried taking the cue from the details file and replaced the "l3codecp.acm" files in both the System32 and SysWOW64 folders from my Win7 install disk (as these are the files that were named by the output), but it didn't work, the problem persists.

I've rerun the scan and attached the new output file. I'd really love... Read more

Answer:SFC scannow cannot repair, need help on manual fix details

Hoping someone can shed some light on the original problem, but it seems to have just escalated. Tonight it will only boot to the BiOS, and at first the drive was still on the boot list. I tried loading into the Windows 7 install disc toying with the idea of creating a new OS install so I could get around the corrupted files until I could fix the original, but when I went into the drive list I noticed that the HD that has my OS partition and the partition for my programs (the WD Black drive) was not on the list of available locations.

Just to make sure, I went and unplugged and replugged all my drives to make sure that everything was plugged in properly, no loose connections. Now the Black drive doesn't show up in the BiOS either. =(

Have my issues just compounded?

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I am looking for a XP operating maual, does anyone know where i can find a downloadable one

Thank you


Answer:Solved: XP operating manual

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I got a Q700 earlier this year and love it but I am now ready to use some of the advanced features such as TV mode, recording video, and the remote but the manual is very basic and does not show instructions completely or not at all.  Is there somewhere I can find a "Q700 for dummies manual" or is there more detailed info on the PC that I just have not found yet?  I have HD cable for the TV and a seperate B-Ray player so this is priority for connecting.   Any suggestions will be appreciated.

Answer:Q700 Operating Manual Additional Information

Hi Alex_GA, and welcome to the Lenovo User Community!
It's OK to bump your post if there are no replies after a few days. I removed your new duplicate post.
I see the user manual you refer to online:
HDMI is the best TV connection option.
If you have some specific questions, the community can probably help you out.

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I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?


In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

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hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...

thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500


Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

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I have an ATI 9250 graphics card.It has a jumper setting on the thing.What is this jumper setting for?Where can I find details about this card.ATI web site has everything but.

Answer:Where can I find details?

One quick visit to google yielded me this.
However, no idea wtf the jumper thing is for......

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So far ,the only info i can find about my realtek NIC aren't helping me much, so i can't find a more recent driver . Device manager and the realtek network diagnostic utility tool only give minimal details about my NIC.

realtek PCIe FE family controller driver

version; 7.23.623.2010

I'm using Windows 7 ultimate 32bit.

Answer:Can't find needed details of my NIC ?

Quote: Originally Posted by dosucol

So far ,the only info i can find about my realtek NIC aren't helping me much, so i can't find a more recent driver . Device manager and the realtek network diagnostic utility tool only give minimal details about my NIC.

realtek PCIe FE family controller driver

version; 7.23.623.2010

I'm using Windows 7 ultimate 32bit.

Hello Dosucol,

External Networkin Card?

If it is External Is there a Serial Code or Any information on the actual card itself?

You Could Also Try this link and Put in The Following to see if these Drivers Solve the Issue.

Make sure you get the Windows 7 Version, and it may take a moment to download as the links are hosted in China.

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Some years ago I bought a motherboard bundle (cpu and ram already installed) but I can't find the name on the board to download from website.
I need to find out what memory I can use because the hard drive has been formmatted and I am installing xp which stops because the ram is faulty.
Is there any other way I can find out what RAM the board can handle.

Answer:How to find motherboard details

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Recently formatted hard drive. Need to identify sound card to load correct driver - how do i do this?

Answer:How do I find the details of my soundcard?

start/programs/system tools/system depending on your os.johnny.

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I recently bought Toshiba Tecra S2 on Ebay, but I can't find any *official* details about this machine. I already found two problems: seller said CPU is 2.0GHz, it is 1.6 in reality; seller said DVD+-RW is built in, in reality it's CD read/write, DVD only read.
I'm getting more and more suspicious about this whole thing.

Here's link to a model/serial number:

Answer:Tecra S2 - can't find any details


it can be problematic to pick up right info when you buy used notebook because you don?t know the history of this notebook. Maybe it was repaired in the past. Maybe some components are not original and also don?t forget that such notebooks were maybe part of special project.

That means Toshiba has maybe designed several thousand such notebook for big companies as Telekom or some insurance. Mostly such notebooks will be later sold at eBay.

When you just check the info on sticker there is written PM 730/512/60G42/15XT/DCW/LM/W that means inside should be Intel Pentium M 730 MHz/521 MB RAM/ 15? XT display/60 GB HDD with 4200 RPM speed?.

So it is not easy to give you exact info because Tecra S2 was delivered with several different hardware platforms.
I?m afraid you got notebook that was BTO. That means ? build to order.

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Heres the problem, ive got a group of 6 cables that need to be plugged into my motherboard...I was following a 'build your own pc guide'...and then it said refer to the manual. The pc I was building is rather old, for example it has a 12GB hard drive with 64mb of RAM, Windows 98 etc, and as a result I dont have a manual. As far as I can tell the version is MS5182 VER:1, also reffered to as N1996, and uses Ali M1541 A1 something or other (not really sure what ). Most of the parts are made in Taiwan if it helps. The cables I need to connect are: speakers, reset switch, power switch and the H.D.D LED, as well as two unidentified connections. I would greatly appreciate any help because, whilst it wouldnt be a great loss if the PC did'nt work, this is supposed to be a kind of test my dad set me (take apart and fix an old computer) so I can prove ill be able to put together a pc im hoping to buy later in the year but I didnt realise the motherboard manuals had been lost when I took it apart...not a nice suprise. Hope you can help


Answer:Please help find motherboard details

This is a MSI motherboard. You will find the manual and BIOS update here:

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Hi, how can I find out the server details to set up outlook for my Yahoo account?

When I registered with my current IP, I had problems finding out the info I needed, until I emailed a friend of the same IP, and they let me have the details.

As the settings were simply mail.{IP name} I thought that would be a standard.
I now also have a yahoo account for my more public surfing, and want to set OE to Yahoo mail too.

Does anyone know what the send/recieve servers are for Yahoo?


Answer:How to find out server details?

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at 16:54 uk time 9th march avg running on my windows 8 computer detected a virus which it described as "
Scheduled Scan         High priority;"1";"1";"0"       Folders selected for scanning:;"Scan whole computer" Started:;"09/03/2014, 16:54:16"     Finished:;"09/03/2014, 16:56:14"     Total object scanned:;"362563"     User who launched the scan:;"SYSTEM"                 Name;"Description";"Result";"Status";"Priority"   Idle;"Hidden application";"Secured";"Healed";"High"
it also said 
"hidden application, idle ,healed, part of operating system"
"hidden application, idle, object was blocked, process"
"hidden application, idle, healed, file or directory"
severity was given as "high" and it said the threat was identified by "anti rootkit"
it claims to have secured the threat but never defined what it was, how can i find out, what else should i do to check my system and ensure there is nothing else hanging around.
a malware bytes scan log will follow soon, 
please help thanks
p.s. my antivirus is "AVG AntiVirus Free" it was last updated early this morning
also running scans with latest versins of
security check
all downloaded form your site

Answer:avg found something, can't find any details

here is the mbam report Malwarebytes Anti-Malware Database version: v2014.03.09.06 Windows 8 x64 NTFSInternet Explorer 10.0.9200.16798personal info removed :: personal info removed [administrator] 09/03/2014 17:12:05mbam-log-2014-03-09 (17-12-05).txt Scan type: Full scan (C:\|D:\|E:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2PScan options disabled: Objects scanned: 439722Time elapsed: 54 minute(s), 48 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end)

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I'm trying to rewire an old Motherboard that had all it's wires disconnected. No problem for IDE, floppy disk and power from the powersupply, but the "switch connectors" (front power switch, HDD light, reset, etc) are another story. My motherboard's model number is M754AL-LR-FATX. A quick Google search came up with ABIT as the manufacturer. Went of course on the company's site but could not find manuals or drivers for this board (too old??). I'm not even sure it is the right manufacturer. Partial name on google gets me PC Chip manufacturer but nothing on their site either.

Basically, I just want to order with which to plug in the wires coming from the front of the computer case.

If anyone can help me find the actual manufacturer or manual for this motherboard, I would greatly appreciate it!

BTW, on the MB close to the pin connectors, there are instructions that say which pin numbers go for which connectors (numbers one to 22), but the pins themselves aren't numbered so it's not that much help. There are two rows of 11 pins. When I'm looking at the MB, where is pin #1, pin #2, etc... ?? If someone can help me number the pins, I'd probably do ok.


Marc P.

Answer:Can't find MB manufacturer or manual for an old MB

does this look familiar

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Hello,  I am looking for a disassembly / hardware manual for the hp 15-ay195nr. I can't seem to find anything from the support website.  If someone could provide this to me it would be very much appreciated. 

Answer:Can't find manual for 15-ay195nr

To find the specific parts for your notebook, use the HP PartSurfer The disassembly is shown in the generic Hp 15 notebook Maintenance & Service Guide. It is meant for HP professionals and partners.

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Has anyone located on line the manual for ACER Aspire ATC-605-UB11? The Acer Web site subheading for Drivers & Manuals shows only Drivers. Google search gives a lot of sites, mostly dead-ends, one I did not pursue charges about $5 for downloads. do I...

Answer:How do i find Acer Manual?

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On the spesifications of the Satelite L500-1V1 it says that there is 4096MB DDR3 RAM with 1066MHz, but why is there only 533MHz in each card?

I don't suppose you have to multiply it with 2?

Answer:RAM MHZ on Satellite L500-1V1


As far as I know the notebook has been equipped with the DDR3 1066MHz (PC3-8500) 2GB modules?
There are two modules means notebook uses 4GB RAM.

But the 1066MHz can be reached only if the FSB (front side bus) would support 1066MHz too?


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When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

So buy second 2 GB RAM and upgrade your notebook.

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Satellite L500/049
Part Number - PSLS3A-049002

my note book model is this one. When i buy this computer on last December. I install 32bit Window 7 . Then i found out the ram only used 2.84GB.

So i follow the toshiba webpage to recover my computer and upgrate to 64bit Window7. But final i found out the ram still 4GB (2.84GB used)

so how can i make the ram from 2.84 to 4.00 GB ?????? = ''4.00GB (4.00GB used)


Answer:4GB ram use on Satellite L500/049


Not sure if it solves your problem but try:

Go Start-Control Panel-System security -Administrative tools- System configuration-Boot - advanced options
make sure that maximum Memory option is not checked. If it's checked, uncheck, press Apply, Ok and restart.

Message was edited by: Jeka-IL

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I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.


Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Which one you want to use is your decision.

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I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

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I can not locate any reference to a 4174-FT9, the FT9 is throwing me off.  I need specs on this model?

Answer:Can't find any details on a T420s 4174-FT9

Hello and welcome,
SUPPORT (above) -> Search by Machine Type Model -> "4174-FT9" :

i7-2620M(2.7GHz),8GB RAM,160GB Solid State Drive,14in 1600x900 LCD,1GB Nvidia N12P-NS2,CDRW/DVDRW,Intel 802.11agn wireless,WWAN option,Bluetooth,1Gb Ethernet,UltraNav,Secure Chip,Fingerprint reader,6c Li-Ion,Win7 Pro 64
Does that help?

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HiI wonder if anyone can help. When I use WMP10 and I play or rip from a cd, the details of the cd come up in the window (artist album etc), however, if I change the cd to another one, the previous cd details are still stored in the window. It will play the new tracks but not automatically bring up the details of the cd. It will if I shut down the player between each cd thoughCan anyone help with the setting I should be using etcMany ThanksBoo

Answer:WMP 10 wont find cd details automatically

Sorrydidn't know if this just kinda dissappeared without anyone seeing or whether it just couldn't be answered, so I updated it to see if anyone could help but just did not see it when I first posted?ThanksBoo

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Ok Techies, I need some real help on this one....

Older Gateway P3 500mhz last week was working fine...
I don't know the exact details it is my mom's PC and I am giving it a whirl at it... Was working fine then one day she says everytime she boots after bios black screen says"no OS found"

So I pick up thePC and bios won't and can't find a Hard drive.
Maybe bad drive, I remove and replace it with a good one w/ OS already installed.. NO OS found..
I insert Windows Xp disc in CD rom and it loads drivers and then begin to install, next "windows can't continue no HD detected.

Back to bios check Periph.. no primary (none)
secondary shows (cd rom)

I try swapping out

Hard drives..
New ribbon cable...
Switch IDE spots on mobo...
Try to run HD & CD on same line set one for slave.. (didn't work)
Try hooking up HD and remove CD
Bios still shows None for primary and secondary...

Bios recognizes CD roms... but won't detect any HD's...

I try to reset Bios (nvidia) w/ jumper... still same
Removed battery cleaned contacts ... still won't find HD
Ok I'm at wits end .. can't think of anything else to try...

Beg and plead anyone w/ ideas feel free to post...

Truly appreciate any help and suggestions

Answer:Bios/PC can't find HD details inside

Have you tried a different power connector on the hard drive? Also try entering the hard drive parameters manually in the BIOS.

Good luck.


On a side note, it is possible that the CMOS battery is dead. On some older machines if the battery goes the BIOS won't detect the hard drive.

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Greetings,I have discovered the Windows Task Manager and curiously would like to know more about the entries found there.Is there a concise source of information to get details on individual entries there as I have also found out that these are pertinent to computer functions, etc.but have searched Windows Help with no results, I have gone to the internet and searched for example, the image name under processes in Windows Task Manager, . . .hcpcsvcd.exe, and have minimal non discript information.Jp

Answer:Where can I find details about Task Manage ?

Here's one good source of info on processes:  If you don't find what you're looking for there, you'll just have to search for other sources.  hcpcsvcd.exe is not listed there and I believe this is probably an indication that it's very unusual.  And, indeed, a Google search on hcpcsvcd.exe yields very little.  Have you done a full hard drive scan for viruses recently?  

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I've tried three times now to upgrade Win 7 Pro to Win 10 Pro, but each attempt has failed with no error code or other details indicating the problem. It just says something like "Upgrade Failed" or "Install Failed" -- and that's all! No indication whatsoever of what went wrong!

With the cut-off day for free upgrades coming in 5 hours, I need to finish this ASAP. But how can I when I have no idea what went wrong? Is there someplace I can look for the details of the failure?

Please help! Thanks!

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I've tried three times now to upgrade Win 7 Pro to Win 10 Pro, but each attempt has failed with no error code or other details indicating the problem. It just says something like "Upgrade Failed" or "Install Failed" -- and that's all! No indication whatsoever of what went wrong!

With the cut-off day for free upgrades coming in 5 hours, I need to finish this ASAP. But how can I when I have no idea what went wrong? Is there someplace I can look for the details of the failure?

Please help! Thanks!

Answer:Where to find Win 10 Upgrade Failure Details?

Thenin said:

I've tried three times now to upgrade Win 7 Pro to Win 10 Pro, but each attempt has failed with no error code or other details indicating the problem. It just says something like "Upgrade Failed" or "Install Failed" -- and that's all! No indication whatsoever of what went wrong!

With the cut-off day for free upgrades coming in 5 hours, I need to finish this ASAP. But how can I when I have no idea what went wrong? Is there someplace I can look for the details of the failure?

Please help! Thanks!

Hi Thenin and welcome to Tenforums.

Probably the best thing to do right now, is download what you need, and throw in an empty drive, disconnect all other drives, and clean install W10, then use your W7 key to activate it once you get to the desktop. Also, skip checking for updates at the beginning of the install, because the servers are being hammered now, and you'll just sit there idle, while nothing happens.

If you must review the failure log, it can be found at

You'll need to show hidden system files to find it, and you'll need to copy it to someplace else in order to open it.

7:45 to go. No time to lose.

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Eg: if i copied a data in my computer. I want to know about the copied data . Just like , when it is copied from other computer and when it is downloaded from the internet. and also what type of storage devices used to hold the data.

Answer:how to find the details of some copied items

NTFS file systems have some of that data but for all of that you'd need some third party application.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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Dear sirs,I can't seem to find what I would consider to be a traditional user's manual for the x201t.  I'm looking for some basic specs, like max resolution of an external monitor and such.  Any suggestions?

Answer:Can't find "Users manual" for x201t...


For that, you can look at tabook or rest of the manuals at this link.

Hope this helps.

------------------------------------------------------------Maliha (I don't work for lenovo)ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]IdeaPad: U350Apple:- Macbook Air [Snow Leopard]Did someone help you today? Compliment them with a Kudos!Was your question answered today? Mark it as an Accepted Solution!   Lenovo Deutsche Community     Lenovo Comunidad en Espaņol Visit my YouTube Channel

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i have n200 0769 b5g i dont know how to remove the cover and how to replace the keyboard.. i want to temporarily disconect the keyboard on the mother board then i wll use an external keyboard so i can temporarily solve the backslash problem of mine.. it keeps appearing... and its so annoying... then if i can bring my laptop to lenovo service center i will replace the original keyboard or whatever solution that is available...  

Answer:where can i find the manual on how to maintain my unit  here you go.

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I bought a Lenovo Edge 15 Mode: 80H1 from BestBuy. Where do I find the drivers, manuals, and other related support docs for this specfic model? When I search for it here,, I can't find it.

Answer:Where to find Drivers and Manual for Edge 15

Acutally I found it. This model is the Lenovo Edge, which is different from Lenvo Thinkpad Edge. However, one Issue is that I can't find the one key recovery botton the laptop.

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Hello, I've never really payed much attention to motherboards, but after purchasing a few more upgrades (including a Thermaltake Aguila case) I realized I should have payed more attention to it.

From what I can tell, I assume it is an nVidia nForce3 250 series motherboard? But I think i bought it over a year ago, so the manual it came with is long gone. The small wires that plug into the Motherboard for the power and reset switches were easy enough to copy with the new case, but it also has several other things in it, there are 2 USB ports, a Firewire port aswell as sockets for headphones and a microphone in the top but I have no idea where the wires plug into on the motherboard, aswell as that there are 2 others inside the case that I have no clue as to what they do. I have been searching for some sort of online manual so I can figure out where everything plugs in, but to no avail.

I guess that's just a long-winded way of me saying, does anyone know where I can find a manual for my Motherboard please?


Answer:Trying to find an online manual for my motherboard.

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Downloads indicate' SearchMyFiles' user manual included but, after downloading, cant find.
Browsing finds (for me) nothing. :-o
Thoughts ?

Answer:Where to find SearchMyFiles 'user manual' ?

Does the programme have a Help file?

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Group, I've searched all variables I could think of here to no avail. I also have tried several times to track it down on Lenovo's site.  I can repair it and trouleshoot it with the documentation I've found. But, I'd also like to be able to "run" it.  My new X200 should be here today/tomorrow and I'd really like to RTFM before it gets here. Thanks for any leads someone can provide. Bob

X200 noob. A "few" years ago, my first PC was an IBM XT with a blazing 8.66 MHz clock, with monster 10MB hard drive and a beautiful 15" amber monitor.


Go to Solution.

Answer:Where can I find the X200 User Manual?

there are no user manuals, only service and maintenance manuals.   if you have specific questions then please feel free to ask questions here on the forum as we'd be glad to help answer them. using your X200 will be as easy as opening the lid and pressing the power button.

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My grandmother needs a new computer and since I recently built a new computer for myself I decided to give her my old one. My previous one was given to me by a friend. Unfortunately I didn't get any manuals and he's moved since then. I had to replace my old video card since it died and reconnected mostly everything yesterday. A green light comes on when I plug it up, but nothing happens when I try to start it. I'm wondering if I didn't hook something up correctly, and have been looking for the pinout or manual online. I can't seem to find either. If anyone could help me, that'd be great. The board is an ASUS A8R -MX/S.

Answer:Trying to find a manual for an ASUS board

I found one for an a8r mvp. Have you ran CPU-Z to confirm the model of the board?

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Hi all,

I am after a service manual (not the user manual) so I can take apart a Qosmio laptop.

Does anyone know where I can find one or have a direct link to one?

Thanks in advance.


Answer:Re: Qosmio F20 Service Manual - Anyone know where I can find it?

Hello Gavin

Service manual is not public document and, as far as I know, Toshiba does not offer such documents for download. Can you imagine what can happen if everyone can disassemble so expensive notebook like Qosmio?

I think this should be done by authorized people only. what you think about it?

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I've lost the User Manual that came with my JVC DVD player. Some time ago someone posted a link which user manuals but I can't find it using the search menu. Can anyone help me with this or does anyone remember where the link is posted?

Answer:Solved: I Can't Find my User Manual

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I would like to watch movies through my qosmio but using my tv for screening.I tryed fn and F5 but nothing appeared on my tv, laptops screen went black though.

Answer:Where do i find the Qosmio F20 online manual?


You have to change also the right channel on the TV. If you have connected the notebook with the s-video out port so you have to enable it on the TV.

If you want to download the user manual for Qosmio so please check this:

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Howmy user  do I find and download my user manual for an Aspire E 15

Answer:how do I find and download my user manual

Hi.. Follow the below steps to download the user manual for your computer. Click on the link: -> It opens Acer "Drivers and Manuals" page. Click on "Search by Product Model" and enter your computer model number in the box. Click on the model number from the list of models. Then click on "Documents" tab where you will find the user manual for your computer. If my answer helped, click on KUDOS.

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I would like to ask if this model can take video card with bigger memory or if this card can take bigger memory
''ATI Mobility Radeon HD 4500 Series (Microsoft Corporation - WDDM v1.1)''
Thank you .

Answer:Satellite L500-1D9 - GPU with more memory

Check please
Toshiba doesn't support GPU upgrade so you cannot use more powerful graphic card with your notebook.

Unfortunately hardware upgrade is very limited and supported is RAM and HDD upgrade.

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does anybody know why the L500-1VT is out of stock everywhere online and the estimated times till new stock arrives keep getting pushed back?

are Toshiba replacing this model with one just a good? i.e. i5 CPU and decent ATI graphics?

Answer:Satellite Pro L500-1VT - not on stock anywhere?


As far as I know the Satellite Pro L500-1VT is available ONLY in Italy and UK.
If you are leaving somewhere else, then you would need to search for another Pro L500 model with the same hardware specifications.

I?m sure some online dealers would offer similar Pro L500 models?


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I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

On Intel Ark page I could find the Intel mobile GM45 chipset specs and compatible products:

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

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I am experiencing a "little" problem. Everything started with the following BSOD :

0x00009C (0x00000000, 0x8922c94c, 0x00000000, 0x00000000)

I managed to find out that the touchpad is faulty. I disconnected it , problem solved.

It was working fine until I noticed that only one core is working out of 2 (Intel i3 M330).

In the BIOS I found:

Dynamic CPU Freqency Mode - Always Low

Core Multi-Processing - Disabled

So I switched them on to:

Dynamic CPU Frequency Mode - Dynamic

Core Multi-Processing - Enabled

For first the windows 7 64bit crashed with the followind BSOD message:

STOP 0x0000009C (0x0000000000000000, 0xFFFFF88002F6BB70, 0x0000000000000000, 0x0000000000000000)

Since this message I can switch it on but there is no display, no response.

Is there any solution for this?

Modell: Satellite L500- 1QK


Answer:Satellite L500 BSOD

>Since this message I can switch it on but there is no display, no response.

I?m afraid I don?t understand this? what do you mean by ?no display? exactly?
Can you see the Toshiba splash screen and can you access the BIOS properly?

From my understanding this BIOS should be set to default settings (in BIOS press F9 and F10 to save the changes) in order to get the same BIOS settings configured by Toshiba? then the BIOS should be configured properly.

Generally speaking the BSOD appears due to serious software or hardware problem.
In most cases the system recovery should solve system problems but if the BSOD would still appear even after the usage of recovery disk, then I would assume your hardware is affected.

This would mean that any single hardware parts like memory or motherboard should be tested

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I have a Toshiba L500-176 with Windows 7 Home Premium (64), only one month old and I have a problem with it.
Suddenly, it stopped connecting via wifi, I thought it would be to have installed or uninstalled a program and restores the system to a previous point where if it worked, but still did not detect connections, so I restored the former point, asin but I kept working.
I have tried to activate the wifi with the famous combination fn + f8 but as happens to many people is no particular combination appears on the screen (but on the keyboard). So look at the ConfigFree where it appears that the wlan connection is not available. "

The connections via ethernet cable running smoothly, but as withdrawal cord, no wifi option anywhere.

I tried to fix it with drivers available for this model but no way, as a last alternative format the computer to see if he returned to its original state, but still not working, the wifi light comes on only when you reboot, at first.

There a solution? why looking for information I've found many people with the same problem and few solutions.

PD: certainly in the device manager you see only the Realtek PCIe Controller Family. And right now I have no ethernet cable connected...

Message was edited by: Maryan

Answer:Cannot enable and use Wi-Fi on my Satellite L500-176


> as a last alternative format the computer to see if he returned to its original state, but still not working
> certainly in the device manager you see only the Realtek PCIe Controller Family

As I see, you have made a factory restores settings but it is still not working. Also, it's not shown in device manager that makes me think that there is hardware malfunction related to wifi module. You said it's only one month and still under warranty. So, contact the Asp (service center) in your country:

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l500 is slow and hangs or takes ages to respond, Streaming is all so a problem, takes long to buffer

Answer:Satellite L500 shutters


Did you try new OS installation?
Try that using the HDD recovery option. (press F8 while powering the notebook and choose repair my computer)

Did you scan the OS for some viruses?
If not, do that!

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What make and model is the Ethernet? I have looked at manual but it doesn't mention it.


Answer:Which LAN card is used on my Satellite L500-1XJ?


Your notebook has Realtek LAN card inside.

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hello every body

I really need drivers for Satellite L500-14F. I just bought it and I did format for it then it asked me for drivers update. The shop doesn't gave me any CD for it. Is it right for this model without drivers CD if it is why they made without drivers update?

Please answer me I'm waiting.

Answer:Satellite L500-14F - Where can I get drivers?


What OS have you installed?

The L500-14F belongs to the PSLJTE series so you can find all drivers on the Toshiba page. I?m wondering that you didn?t find them. > Support & Downloads > Download Drivers

And yes that?s normal that Satellite L500 doesn?t have a recovery DVD because you have to create this disk yourself. Therefore you have to start the Toshiba recovery disk creator on preinstalled OS but now it?s too late because you have already installed another OS. If you want a recovery disk you have to order a new one from Toshiba directly.

At the end I can only say you should read the user manual first if you buy something new. You shouldn?t use the notebook if you don?t know anything. ;)


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I have just purchased a Toshiba Satellite L500, switched it on and the first thing it is doing is going to the "System Recover Menu". Is this what it is supposed to do???

I selected the 64 bit option and now it comes up with a big "WARNING" that all my data will be overwritten. HELP I go ahead with this system recovery stuff.

This is a brand new laptop never been switched on before.

Answer:Question about Satellite L500

This notebook model is not known to me but I presume your notebook is delivered with Vista 32-bit and Vista 64-bit operating systems. When you start it for the first time you must make decision which one you want to use.

If you choose 64-bit version other one will be deleted and you can use installed version only.
So think twice before you choose OS you want to use.

Later when the OS is installed first thing you should do is to create recovery installation DVD. If something goes wrong you will be able to install chosen operating system using this disc.
For DVD creation use please preinstalled "Toshiba Recovery Disc Creator". I am pretty sure shortcut for quick start you can find on the desktop.

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Dear Forum members!

I have a Toshiba L500-1XR (PSLJHE-001001HU) device.

Its originally shipped with core i3-330M (C2) CPU.
I'd like to upgrade it to i5-520M or better CPU -which same socketed, and have same power consumption.

From this i5 CPU, there are 2 steppings: c2, k0
My CPU have C2 stepping.

My question is:
Is BIOS 2.00 supports K0 steppings CPU's also, or - downloadable newest(?) BIOS 2.10 supports K0 stepping, or not at all?

So, can I use all, same socketed CPU's, or C2 stepping's only?

I didn't find any relevant information on internet.
Where can I find more information about the BIOS changes?

Answer:Satellite L500-1XR CPU compatibility

As I see, 51+ person opened my question, but, still no answer.

IF is it so difficult question, please, provide me with an idea, where, how can I get this information?

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I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

Message was edited by: Jurgo

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Hi All

I am new to this forum. I have been given a Toshiba Satellite L500 to attempt to repair and the fault is that the laptop was shutdown normally and now will not turn on.

I have checked the power adapter which is giving out 19.25v. I have stripped the laptop down to motherboard level and have checked where the DC jack plug is soldered to the motherboard and that also reads 19.25v with the adapter plugged in. Can anyone suggest a possible cause.

My initial thoughts are a motherboard failure but any other ideas are very welcome.


Answer:Satellite L500 is not Switching ON

Your description is OK but we still don?t know some facts.

When notebook is connected to AC power supply is power LED on notebook ON or not?
Is battery LED on (charging)?

On this virtual way we can just speculate what the problem can be but if there is no power supply there must be problem with power supply electronic and, I?m afraid, you need some professional help with this.

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My laptop will not switch on unless the cable from the on off switch is disconnected and the connections are bridged on the motherboard. Any suggestions please?

Answer:Satellite L500-1DT will not switch on

Can you start your notebook if battery is removed and notebook connected to AC power supply only?

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I changed my operating system to windows 8 64bit , all hardware defined by windows except chipset & blutooth (I defined them once from Windows 7 another time from latest model like L830). but the function key not working (for wirekess/blutooth on/off ).

Is there any drivers for L500-21T for windows 8 64bit or from specific new compatible models drivers?

Answer:Satellite L500-21T & Windows 8 64-bit

> Is there any drivers for L500-21T for windows 8 64bit...
On you can check if your notebook is supported for Win8 OS.

One more thing: your notebook has Intel HM55 Express Chipset. Interesting is that Tecra A11 with part number PTSE0E has the same chipset and it is supported for Win8 so you can try to use chipset driver offered for this Tecra notebook.

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i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing


Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

You should also check the RAM using an memtest tool...

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So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

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L500 suddenly started to hang on shutdown forcing manual power off sequence next morning. "Shutting Down" message visible. On power up login process sometimes fails. I have resorted to starting in safe-mode and shutting down before "starting the day" normally to be on the safe side. Nothing installed but Adobe Air upgraded.

Any one else experiencing similar symptoms?

Answer:Satellite L500 - Won't shutdown

Maybe other programs (like adobe... something) are looking for updates and blocking shutdown or maybe you have some bugs on you computer. Scan computer for viruses and some malware.

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here: > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

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Recently I noticed that my newly acquired Toshiba Satellite Laptop's fan (Windows 7 64 Bit, Pentium T4300) is permanently running at approx. 50% (according to the Toshiba PC Health Monitor), even if there's 0% CPU usage.

Is this normal?
Or do I have to change some settings in the BIOS or something?

I also believe this effect started after a BIOS update which was released by Toshiba a few days ago...

Thanks in advance

Answer:Satellite L500-1C7 - FAN runs at 50%


Did you load the default settings in BIOS after the update?

Furthermore you can adjust the cooling method in Windows Power Options. There you can set the cooling method for each power profile, for example Maximum Performance or Battery Optimized. I would recommend choosing the Battery Optimized cooling method, it?s enough in my opinion and the notebook is more silent.
Check this!!!


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