Computer Support Forum

Re: Satellite P850 sets a BIOS user password after updating to BIOS 1.50

Question: Re: Satellite P850 sets a BIOS user password after updating to BIOS 1.50

Hello all,

I have a Satellite P850/040 and after updating BIOS to the new version 1.50 I have checked that a BIOS user password has been configured, though I can boot the operating system.

This is incredible. I'm very disappointed with Toshiba.

How can I remove that password? Maybe with any JCMOS jumper?

Thanks in advance.

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Preferred Solution: Re: Satellite P850 sets a BIOS user password after updating to BIOS 1.50

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Re: Satellite P850 sets a BIOS user password after updating to BIOS 1.50

>How can I remove that password? Maybe with any JCMOS jumper?
Unfortunately something like this will not work. Best thing you can do now is to contact nearest Toshiba service provider and ask for help.

You must not be disappointed. I know it is stupid situation now but make a call, explain the situation and the guys will help you.

Can you find phone number?

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Hello all, I have a SL500I have upgraded to windows 7 home premium yesterday,so i just got all my the software and Lenovo applications updated since i need to reinstall all of them.I also came across with an update on the bios, so i proceeded. I originally had a password set, its the one that I need to enter soon after I switch on my laptop,NOT that one use to log in and out of windows. ( I am not sure if its called the BIOS password)After updating the bios, i was asked for a password when it reboot, however it didnt take my original password anymore. I am not sure if all passwords get erased after updating bios, if it did, i dont get why it still asked for the password when i reboot.  As i kept trying and kept getting the password wrong, i got this message " system halted"After that, the system just reboot again, and from this time on, it never asked for any password when I switch on my laptop. Everything still runs fine, HHD didn't get formatted. But then there is one problem, I can not get into bios now. Would anyone have any ideas what happened to my laptop or solutions to the above situation, please comment and advise. Your help will be much appreciated.Thank you.  

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Hello, i have set a bios user and master password. Then i forgot the user password.

Is there an existing backdoor password, or one that can be generated for my model and my serial number, or something else to do?


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I wonder if anyone can give me a foolproof way to get into the Bios. My manual says to hold down the F2 key and turn on the computer. Release F2 one second after machine power on??? Whatever I try, I cannot get into the Bios. When you hold F2 down, do you have to also hold the Fn key?

Any help appreciated as this is driving me crazy.
I have a Toshiba Satellite P850

Answer:Satellite P850 - Getting into the BIOS

Perform a complete shutdown and try to enter BIOS settings again.

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Hi, yesterday received a demopool T410 2522-EE9 and I've done a Bios update to latest 1.36. After restart and hitting F1, I was asked for a password which I hadn't set before. My dealer told me that nobody set passwords.So I just press Enter and OK was displayed. I was able to enter Bios but not with all functions. So I assume a Supervisor password was set by Bios update utility. Now I read that in this case it is necessary to replace system board. But is there a chance for a bios rollback to solve this issue?Because it is the 2nd laptop I received from dealer the 1st one had broken pixels. Thanks for help 

Answer:T410 Bios upgrade sets password ???

Hi asetek!
It's more likely that this being an ex-demo machine is the reason the Supervisor password is set. Call the dealer and ask for the password. If they don't have it, ask them to replace the machine.
Hope this helps!

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Help needed! I have recently downloaded a BIOS update for the G580 - version 20150, and ever since that I am locked out of the BIOS setup menu. It asks for a password, however I haven't set up one, and such, I am unable to change any of the settings. Changing the values there would be important, because the settings seem to be reset to a default state, for example, I am unable to start any 64bit virtual machines because hardware virtualization is disabled. That's a shame because I was running Qubes OS too, but I am also unable to boot off legacy (MBR partitioned) devices, which I do occasionally to test some new Linux distro when it comes out.Apropos Linux: as soon as the system starts booting, the screen goes completely blank, and I have to keep pressing brightness-up to see if the system had started. Brightness controls also seem to behave strange under MS Windows too: on the lowest level instead of dimming (what it did before), the screen goes completely blank. The only good thing in this update is that bluetooth now seems to work more reliable under Linux. Is there a way to remove the password lock from the BIOS and/or revert to the previous version to avoid the screen blanking issue? Would reverting the update also remove the password?If the password can't be removed, is there a safe way to change the settings from a running OS? Any help would be appreciated.Sorry if I seem to be whining, but this problem is driving me crazy. Sulthekk

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Answer:G580 BIOS update sets password?

hi Sulthekk,
Welcome to the Community.
This is unusual as I've never seen a BIOS update automatically creates a power-on password on Lenovo units. Have you already reported this issue by contacting the lenovo support?
Regarding your queries:
1. Removing a BIOS password can only be done by an authorized lenovo technician (unit must be sent for service) and AFAIk, you can't flash the BIOS if it has a password (the password must be cleared first before hand).
2. If the BIOS supports backflash (some mobo's have this feature hidden), check this article:
BIOS Crisis recovery for some IdeaPad laptops
3. If the Lenovo G580 came a Windows 8 preload with UEFI BIOS, you need to disable UEFI to boot from legacy OS (Windows 7 and below, Linux, etc.) and fix the blackscreen issue. This feature can only be set in the BIOS and can't be done inside an OS.
Hope this helps

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I have a customer who's P850-31L has suddenly decided it has a bios password. the customer is 100%sure that they have not set the Bios Password

I cant find any reset information on how to remove the password.

Please can some one provide the information to remove the Bios Password


Answer:Satellie P850-31L - How to remove unknown Bios / Supervisor Password


Unknown BIOS password can be removed and deleted only by Toshiba authorized service provider available in your country.

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Hi all

I've got my A100 at my job, with TouchChip fingerprint recognition a year ago. On the initial installation I have recorded my fingerprint from the windows interface.
Six months ago, I had to reinstall windows XP because of a non repairable virus infection. I've installed WXP and downloaded all the drivers and additional software from Toshiba?s site.

I have NOT recorded again my fingerprint, and I have NOT enabled the TouchChip software this time. My entire problem was only an annoying message at logon time that said "You haven't recorded your fingerprint yet . . ." and that was all.
After a 2 week trip out of town ( My A100 was locked in my desk, powered OFF-no connection to mains) at the first boot, TouchChip software came back from the grave ! ! !

"TouchChip Bios Extension" screen appeared after power on, and my finger is required to load in WXP ! ! !
At WXP user logon dialogue the additional message "You haven't recorded your fingerprint yet . . .? is still here, but I can NOT boot the machine at all, without my fingerprint. After some digging in PowerProtector suite (?) I found an option that said "Enable or Disable the use of fingerprint for BIOS System and User passwords" or something like that.

I disable this, and the machine asks for reboot. This was the last time I saw the desktop.
After the boot the system asks for password. BUT I HAVE NOT SET ANY SYSTEM OR USER PASSWORD!
Is this possible?
I've done some... Read more

Answer:Satellite A100 is locked due to the fingerprint BIOS & user password

I don't know what exactly A100 notebook you have but it looks like the notebook was delivered with the preinstalled Vista OS.

You have installed XP and the single XP drivers from the Toshiba page.
But from my understanding the BIOS must be updated too! The Satellite A100 series supports an special XP BIOS version. If the BIOS was not updated then the notebook could run not correctly.

I don't know if this could have a bad influence on the fingerprint but nothing is impossible!
However, fact is that BIOS asks for the password. If you don't know this you will have to delete it on other way...and this can be done only by an authorized service provider in your country.

Ask the technicians for the help and explain the whole story! Maybe they will remove the password for free!

Bye and good luck

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Is there any way to access BIOS again without taking my laptop apart and removing battery?
F2 doesn't work, even holding F2 then pressing power button didn't work (tried in combination with Fn key)
Is there any other "secret" way to enter BIOS after fastboot is enabled?

Answer:Satellite P850 - Can't access BIOS after enabling FASTBOOT

Check this thread:

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I have a Toshiba Satellite P850 laptop and have recently come across a gaming problem which has required me to change the graphics settings in my BIOS from 64mb to 128mb.

I have been able to acess my BIOS on my windows 8.1 operating system but when I get onto my BIOS I cant find where to acess the chipsets and change the graphics settings. I've looked long and hard all day for a solution and haven't found a single one which relate to my BIOS (version 6.70). It would be much appreciated for any help you can offer.


Processor: Intel i7
OS: windows 8.1
BIOS: 6.70


Answer:Satellite P850 - how to change graphics settings in BIOS?

Hello Dan

As far as I know such settings don't exist and if notebook has shared memory it runs automatically.
In the past Toshiba has never offered such options in BIOS and until now nothing has changed.

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Updated the BIOS from the Toshiba Australia website yesterday which has now stopped me booting to Win 7.

There was no apparent problems with the update or flash. I can no longer get into the BIOS settings using F12 and the boot operation stops at the Win logo then the screen goes blank. Tried booting from a Win 7 disc to no avail. Even tried taking out the hard drive.

I suspect Win 7 loads because I can see num lock light come on the keyboard but I just cannot see anything on the screen. On occasions it performs a check disk operation which is visible but finds no errors. I believe a problem occurred during the flash process and I have no idea how to correct it.

Any advice would be much appreciated

Answer:BIOS update has stopped booting Satellite P850 to Win7


To access the BIOS you need to press F2 button instead of F12 button.
Within the BIOS disable the secure boot option and set the boot mode to CSM mode

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hiiam new to this so forgive me if i have posted in the wrong placei own an hp 250 g4 recently i updated my bios and after successful update i tried to enter bios and its asking for admin password but i never has set any admin passwordit says system disabled  [ |  87228416] i can normally boot into my os but cant enter the bios plz help me 

Answer:asking for bios password after updating bios

When prompted for password try 38180438

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Well, I have used the BIOS updater listed on the drivers/bios updates section of Toshiba website, on Windows vista x64 and offcourse I have used the x64 executable.
Strangely, when I reboot it, it requests a bios password that I have never inserted. So I suppose the update inserted a password automatically. Now I can't boot from any device so I cant use the laptop.

What do you have to say about this?

Answer:After Vista x64 BIOS update Satellite A200-1KB PSAE6 requests BIOS password

Hello MC

Have you founded some answers? Nobody offered here real explanation what can be wrong there. Have you maybe contacted authorized service partner in your country. They have contact with Toshiba and I am pretty sure they can help you about that.

If you will find out something regarding this password issue please let us know.

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I have a Satellite A110, I was doing a flash upgrade using the utility from Phoenix inside windows XP. The Upgrade flash my desktop, I needed to unplug the battery to be abble to reboot the Notebook. After that every time that I try to power on the notebook it ask me a password on the BIOS but I never has put a password inside the BIOS.

How can I do please ?



Answer:Satellite A110 - BIOS password after BIOS upgrade interruption

If the BIOS settings were corrupted, the system may think there is a password.

Basically you need to get the password removed professionally. An ASP can do it for you, I dont know if they will charge you unless its something they will cover for free.

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Hi, to everybody:

I have a problem with my toshiba satellite A110-179.
I don't exactly how, my computer has set a user CMOS pass, that avoid me completely the access to BIOS settings, or a correct boot system.
So I don?t Know to restart the CMOS settings, to delete all the configuration, the user pass included in that.

I haven been reading about the possible reset process of my laptop BIOS, so I don't find exactly how to do it, so everybody sais that in Toshiba laptops, is impossible reset the defaults setup parameters.

Is this true?
Can I do anything?

Please, explain me the process. I'm completely desperate about that.
Excuse my horrible english, It was forgotten.

Thank you so, so much for your help.

Best regards from Spain.

Answer:Satellite A110-179 - BIOS password has been changed - cannot access BIOS


Fact is that the BIOS password cannot be deleted by user if the user doesn?t know this password.
In such case the Toshiba ASP (authorized service partner) has to be contacted in order to remove this password.

Sorry mate but from my knowledge there is no other way to remove this?
Therefore get in contact with your ASP and ask for the help!

Good luck

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Hey everyone,

So i decided to install Ubuntu and the password that i set up (through bios on hdd) doesn't let me access bios. I tried accessing it from advanced boot, tried all boot buttons on the start, but nothing happens. So basicly i want to remove that password and i cant access bios.

I'm using Windows 8.1 Toshiba Satellite L855-16P PSKAEE .
ACPI Flash BIOS version 6.70
Can you help me with this bummer?
Thank you in advance.

Answer:HDD/BIOS password removal, can't access BIOS on my Satellite L855-16P

Wait a moment. What do you mean with ?I cannot access BIOS?? Do you mean you cannot access BIOS settings in general or the reason is BIOS password?

If there is problem with BIOS password nobody of us can help you with this. you must contact nearest Toshiba service provider and they can remove BIOS password for you.

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I just bought this notebook and update his BIOS. After update done computer shut down automatically. Then I turn them on, he asks for password, which I never gave any of them in BIOS.
What is the password?

Answer:BIOS password after BIOS update on Satellite A210-131

Hello Jhonson

I do not know what the password is but please call the authorized service provider in your country and they will help you. They can remove the password and you can use your notebook model as before.

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i upgraded my M70 bios with the one released in 11-18-2008 . after completing the upgrade the computer shut down. i tried to start it but it asks for password. i never put or used bios password before. what's the solution?

Answer:Re: Satellite M70 prompts for Bios password after Bios upgrade

I also have this problem with the same bios for a Toshiba M70 (PMS71E) ... may be we can found bios password in the rom file ... can someone help us?

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I updated the bios after I had notified from Toshiba about the Bios v3.50. The process was done by the Toshiba Utility software, and after the reboot there is "Password =" on a blank screen and it not recognise my BIOS password, writing "Not certified".

I have also tried the HDD password but no luck.

What can I do now?

Answer:Satellite Z30-A-12R BIOS password not recognised after BIOS upgrade


Before trying to update the BIOS, all passwords should be removed!
BIOS password can be removed by authorized service provider available in your country.

But the unknown HDD password cannot be removed anymore.
In such case the HDD isn?t accessible and cannot be used.

Sorry mate but in my opinion you have only one chance to get the BIOS password removed; you need the ASP assistance.

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HI, Satellite L70-A-13P

I setup a user and supervisor password. Works fine. However I can't anymore enter bios. If I press F2 as usual, i have the box "enter password" (the same as for normal boot). After typing the supervisor password, the computer continues to boot and don't enter bios!

I keep F2 key pressed but nothing works.
I also tried Esc, F1, INS, F12, 0.


Answer:Satellite L70-A-13P - can't enter BIOS after setting BIOS password?

Are user and supervisor password the same?
Have you been able to enter BIOS in the past?

Perform complete shutdown and start notebook again. Then try with F2 or F12. When you will be asked put supervisor password and I hope you will be able to enter BIOS settings.

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Hi, I am using Toshiba Satellite Pro A300 with Windows Vista Home Premium.
Downloaded and run BIOS update. The install program says all was OK with flashing the BIOS.
But when rebooting, TEMPRO asks again for updating BIOS.

I dont know if the BIOS was or wasnt updated.
How can I handle this:


Samuel R. de Mello

Answer:Satellite PRO A300 BIOS updating process: TEMPRO asks for updating again


If you run the Toshiba HWSetup you can see which BIOS version you have.

On the Toshiba website you can check if you have newest BIOS: => Support & Downloads => Download Drivers

On this page you can also search for a new TEMPRO version.


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How to remove BIOS password on Toshiba Satellite Pro M30

Message was edited by: Admin

Answer:How to remove BIOS password bios on Satellite Pro M30

I'm afraid to tell you, but for this, you have to contact local ASP.
Because it is not that easy or possible the way you would do this on deskopt PCs.

This is why you have to take your machine to ASP. The guys there can remove the password.

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Dear experts

I have password on BIOS. Can I install new bios and how can if possible and please teach me where can I download and how can I boot and install


Answer:Re: Satellite L - New BIOS while BIOS password is set?


Theoretically it should work and if not just remove the BIOS password. So try it and send some feedback if it worked or not.
Also your notebook model would be interesting to know.

But the question is why you want to update the BIOS? Do you have any problems?

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I updated my Bios on laptop and now when I try to log onto laptop, it tells me password is incorrect. I know it is the correct password. 

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Hi this is my first post.

There is an updated BIOS version available Satellite P50-C BIOS-WIN 1.40 via the Service Station.
Has anyone managed to install this?

I tried to install it and an installation program "InsydeFlash V5.29" appeared on the screen with a status "Initialisation..."
The window also showed a warning at the bottom of the window in large red text "Do not switch off your computer"
The processor cooling fan spun up and it seemed that something was happening, however the time in the bottom right of the screen was not changing and no progress was displayed on the status window either. So after about 25-30 mins I pressed the power button to switch off the notebook.
The BIOS update failed and luckily my Toshiba is still alive

I've never has a Toshiba before - so is this InsydeFlash installer a legitimate program and does it work on windows 10?

Answer:Updating BIOS on Satellite P50-C

It is legitimate, and I've had it work for me on Win10. By mistake I went from 1.20 to 5.00 (offered as an update for the P50-C, but not the P50t-C), and now I can't flash 1.40 as the installer complains it's too old. Since there is no information as to what is in each BIOS update, and since everything still works, I've gone down the route of caution and will not be installing any BIOS updates until I know they do something useful. I advise caution on the BIOS updates in general - legitimate as they are, they are the only updates that could turn your laptop into a paperweight.

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I'm about to update the BIOS on my Toshiba Satellite A30 Laptop (Service Pack 3).
I have downloaded the updated BIOS and have decided to update the BIOS from within Windows as recommended on the Toshiba website.

On the website it mentions prior to upgrading the BIOS please ensure the following:

Notebook PC BIOS update:

Prior to upgrading the BIOS please ensure the following:
- Notebook is undocked.
- Notebook is connected to the mains.
- Notebook must be in boot mode and not resume mode.
- Remove any PC Cards.

1. Windows based BIOS update:
1. Extract the zip file containing the BIOS upgrade to a temporary folder.
2. Make sure that all open files are saved and all applications are closed.
3. Execute the extracted *.exe file in the temporary folder. Follow the instructions on the screen.
4. The BIOS update will be done automatically.
5. After a few minutes the Notebook will restart automatically.

I'm not sure by what it means by Notebook must be in boot mode and not resume mode

What is boot mode and how do I get my laptop in this mode?
Can I not just run the downloaded file from my desktop?


Answer:Updating the BIOS on Satellite A30


Boot mode means the notebooks should be powered off ;)
It?s simply off and ready to boot the OS when pressing the power button ;)

But listen dude;
This decryption belongs to the traditional BIOS update.

You can find ONLY the win-based BIOS update on the Toshiba page.
This BIOS can be updated only from running Windows OS.

PS: BIOS update is not necessary if the notebook is running trouble free

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We used HPqflash to deploy the original BIOS and then biosconfigutility to do fo replicated setup to configure settings and apply a BIOS password to brand new laptops last year.  It worked fine on the brand new laptops out of the box.
Now these laptops are starting to be returned and reassigned to new users and we are reimaging them.
The automated process to update the BIOS to the new version F.46 will not work because of the BIOS password applied on these previously-used laptops.  We have to manually remove the password before we can run our image deployment process or else it fails when it gets to the point where it attempts to upgrade the BIOS.
How can we best get around this?  Can we run HPQFlash and an automated way to enter the password if the BIOS is password protected or is there a way to use the biosconfigutility to clear the password, then rerun the hpflash to update the bios and then run biosconfigutility again to reapply the password?
What is the best method to get around this problem?
P.S. This thread has been moevd from Client Automation Standard Forum to HP PC Client Management. - Hp Forum Moderator

Answer:How to automate silently updating password-protected BIOS?

A forum focused on PC client management topics such as SSM and BCU has recently been added to the HP Community forums. Topics also include HP's Client Catalog, Client Integration Kit for Microsoft System Center, Microsoft's MDT and HP Driver Packs/t5/HP-PC-Client-Management/bd-p/pc-client-management  SSM can update the BIOS on the target system. -Install SSM-Create a filestore with the BIOS updates-Create the SSM database using SSM's admin mode.          Admin mode is accessed by running without any command          line parameters or by selecting it from Windows start menu         Using the Admin mode in the latest version of SSM also allows        the creation of an encrypted BIOS password file. Run SSM with command line        ssm.exe c:\filestore /accept /cspwdfile:"filename" where c:\filestore       is the path to the softpaqswhere /cspwdfile        is the path & filename ofthe encrypted password file  SSM will compare the BIOS details between the target systemand the filestore database and update systems as needed. It is important to note that any time a SoftPaq is added orremoved from the filestore directory, the database must be updated. The dat... Read more

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I have bitlocker enabled and bios is password protected. I wanted to automate the bios deployment...I use SCUP and SCCM. The update I was trying to push out was sp78260.exeNote: HPBIOSUPDREC and hpqpswd are included in sp78260.exe (you can see this by opening it with 7-zip).The following command worked (From an admin command prompt):MYBIOSPASSWORD -> replace with your actual bios passwordsp78260.exe -s -e cmd.exe -a /c ""hpqpswd.exe" -s -f"tempfile.bin" /p\"MYBIOSPASSWORD\" & "HPBIOSUPDREC.exe" -s -r -b -p"tempfile.bin" "

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Good afternoon.

I have Toshiba Satellite L40-15G and I want to put 4GB ram on it (2x2).
It works with 3gb but with 4gb it simply won't start - gives me a blue screen.

I have read on internet and discovered that I must upgrade my BIOS (my curent version is 1.60).
I have vista 32 bit. I have also tried to do the update via toshiba site but without success.
I execute the .exe file but when I restart the computer I have the same version.

What should I do?

Hoping for an answer,

Answer:Problems updating BIOS on Satellite L40-15G


I think you are using a wrong BIOS?.
The Satellite L40-15G seems to belong to the PSL48E series?

Check this again!!!

Toshiba European page provides a BIOS 2.00-WIN for Vista and 5.50-WIN for Win XP?

Regarding the memory upgrade:
I?m not sure if your notebook would supports the 4GB RAM. Fact is that there are different L40 models and some models supports only 2GB RAM!!!

Your L40-15G seems to use the Mobile Intel GL960 Express Chipset....
Check the details on the Intel page what max RAM can be handled by Intel GL960 Express Chipset.

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I have a Satellite L40 13G and the latest Bios update refuses to update.

I'm trying to update my BIOS because the laptop freezes randomly at times and I have "graphics" issues where games lag where there's any form of an explosion such as gunfire or a bomb.

There are no instructions, not in the exe and definitely not on screen. If I didn't know how to flash a BIOS I would definitely not know to choose the .bin BIOS file in the directory between all the DLL files.

Thank you

Answer:Satellite L40-13G: Bios not updating on Vista SP1

I see my very long post which I typed was edited by a moderator and scaled down.

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I tried to download the BIOS update but had an error saying something about how the BIOS size or version is same as the ROM. What does this mean and do I need the update anyway?

Using Satellite L50-B.

Answer:Satellite L50-B - BIOS same as ROM error while updating

Which BIOS version is installed on your machine? Just want to check version with BIOS update on Toshiba download page.

By the way: what is the reason for update? Is there some problem that you try to fix with BIOS update?
My advice for you is: don't change anything if not necessary.

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I've experienced a massive crash in my laptop.
I've tried to run the Toshiba Recovery disk, and I also tried to format the disk with the XP installation CD. However, every attempt to recover the laptop (or even clean the whole thing and install it from scratch) have failed.
From the looks of it, it might well be that the BIOS is corrupted (probably due to a virus).

Therefore I would like to reinstall the latest version of the BIOS to see if I can overcome this issue.

I've been browsing for a couple of hours but could't find a download for my laptop. It is a Satellite A60 serias model (SA60-682). Any chance you could anyone can provide me with the latest BIOS version for this model?


Answer:BIOS updating and features on Satellite A60-682

Traditional bios (load from floppy or disc):

There is also a Windows based bios ( you can run it directly on windows if your windows is working)

General bios update info:

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I have a HP 17-f020us 17.3-Inch Touchscreen Laptop with window 8. I dont what to have to remove the battery to do this. Way to much for me to try to do. I would like to know how to do it through the Bios.
Thank you,

Answer:How do i remove/disable my Bios Password "i know my user password

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I found a lot of people complaining of this same issue.
I found no solution posted. Most threads (now locked) ended with people saying "Don't update your bios if it is running okay"

This computer is not running okay and I would like to update the BIOS.

The issue is that the bios update says it failed due to the update not being for this model of computer.
The laptop is a Satellite 3000-X11. I have downloaded the v1.6 BIOS update for the Satellite 3000-X11
So I am not sure why it makes this complaint.

Please advise if there is something more I can do here.

Also please know the BIOS update procedure I followed was exactly per the instructions.



Answer:BIOS updating issue on Satellite 3000 -X11

Can you please tell my why you need new BIOS if notebook runs OK? What you expect will happen after doing this?

I ask this because I have found also many people who after BIOS update want to have old version.

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Hi Users,

I just completed a BIOS update on Satellite Pro L300 using Insyde Bios Updater. I searched Toshiba site to find out what's new or what has improved since Updating my bios 1.7version to v2.2. But there were no search results. I also went to Insyde website, but neither did they put up what has changed or improved?

Is there any documentation or information that would help me know how my laptop has improved or become better after the BIOS update and what has changed since my BIOS update?


Answer:Satellite Pro L300 - What has improved after updating BIOS


I assume you mean a BIOS changelog. Well, normally this document is placed on the Toshiba page where you can download the BIOS update.

If you can?t find such a changelog, there is no changelog available. That?s all!

Furthermore BIOS update should only be done if it?s really necessary. That means if everything runs well, I don?t see a reason to update it because this update is a little bit risky.

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Hello everyone,

I have a Toshiba Satellite L500-1HW, and today TEMPRO shown to me three alerts, one of them about a BIOS update. When I tried to run the BIOS update application (Phoenix UEFI WinFlash) it completed the first four steps, "Load new BIOS", "Analyze old and new BIOS compatibility", "Read old BIOS" and "Save old BIOS to backup file", but when it reached the las step, "Flash new BIOS", it got stuck showing the message "Programming Bios region...". Now the laptop is on and actually I can use it since the BIOS update application does not block the system, but I don't know what to do, I don't dare just to finalize the program because I don't know if the BIOS is right.

Please help me with this problem.

Thank you.

Answer:Re: Satellite L500-1WH stuck when updating BIOS

Maybe your Virus Scanner or another security application is blocking the BIOS access? Try disabling them and see what happens.

Also check if there is a UAC prompt in the taskbar.

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l have recently bought a Satellite L650/077 laptop & l want to update the bios,my version is 1.5 & the Toshiba site has 1.8.l have downloaded it,it's a exe. file.
What's the procedure for updating the bios.
Also l seem to have the sleep problem l have read about that other users have,meaning l can't wake it from sleep.

Thanks for any help.

Answer:Satellite L650 - Procedure for updating the BIOS

Hi buddy,

Generally speaking if you don?t have any problems with your notebook, there is no reason for a BIOS update. So if everything runs properly, be satisfied and happy! :)

Otherwise BIOS update is always a little bit risky, yes but before you start the update, make sure that you are logged in Administrator and close all running programs (also firewall, antivirus, etc.)

If you start the downloaded exe-file, the update will start.

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I have :
Satellite P300-20B
I have updated my BIOS with this BIOS Update from your site (version 30/04/09, 3.40-WIN)
My problem is :
At loading and reinstallation of Windows attempt the following error is fixed:

'Technical information:
STOP :0*0000007B(0*F78DE524,0*C0000034, 0*00000000, 0*00000000)'

So I can not address to a HDD from the notebook, But the HDD is defined in the BIOS.
Also I have checked HDD on viruses, it's pure from viruses .

Could you help me to update BIOS to a working condition.

Answer:Satellite P300 - problem after updating BIOS

Check the BIOS setting for the hard disc controller. If it is set to AHCI change it to IDE.

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Hello everyone. Yesterday, after reading all info about bios upgrade, I attempted at upgrading the bios of my notebook. Downloaded the toshiba bios update .exe file, unpacked it, took the .rom file suited to my case (ati integrated video card, I have no intel graphic adapter), went to dos and run phlash16, after changing the .rom file into bios.wph as requested. It all went "well", for what that means, in the sense that it finished the process. After I tried booting up the computer, and it hangs in the process. I tried to get into recovery mode, with these fn + f + power on button combination, and yes it somehow changes the way it is booting: a blank screen will remain there undefinitely.
I ask if there is something I might try.

Thank you

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Hi, just downloaded the newest BIOS update but there is an error coming up everytime I try to update it..... "uefi winflash bios above 210 battery 10% ac attached"

Ac connected and battery not charging but tried to leave and remove it too. Current bios 1.60
I tried to find a BIOS flash utility but none helped. BIOS defaults loaded and tried in safe mode too.

Any suggestions?

Answer:Satellite L500-1XC - Error when updating the BIOS


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I have Satellite L40-14H (PSL48E) notebook. I have installed WindowsXP, it worked ok, except the digital keyboard was turned on permanently so I couldn't type a couple of symbols. Than I decided to install special BIOS for WinXP, that have downloaded from Toshiba web-site. The PSL48x model is in support list. Alter flashing from Windows and rebooting, I entered to BIOS to see what changed. I've seen nothing new, so I exit the BOIS and reboot again.

Since that moment, the notebook turns on, but the screen doesn't, it is black :-(((
Please help me, how can I back it to live?
Thanks, Eugene.

Answer:Satellite L40-14H - Black screen after updating BIOS

Tried to connect it to an external monitor?
If this does not change anything, you will have to go to an ASP to take a look at your machine.

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Hi all,

I have just updated my bios to version 1.9 last week. Previously I upgraded my RAM from 512MB to 1.5GB (P4 2.8 GHz., 40 GB HDD) and my notebook perfectly worked with the old Bios and RAM. After updating Bios to the new version, 1.9, my notebook doesn't accept the RAM upgrade module, the windows xp always shows blue screen and then restart.

After taking the upgraded RAM off, my notebook works again. I tried many ways to solve this problem like taking battery off, then insert the RAM again or even formatted my HDD and installed a new Windows XP but it didn't work. So what can I do to make my notebook accept the upgraded RAM? How to solve this problem? Because of this I am now planning to buy a new notebook, if the problem cannot be solved since I have to simulate some program on that notebook, so it requires much memory.

Thanks a lot in advance for your reply.

[Edited by: admin]

Answer:Satellite A60: Memory issue after Bios V.1.9 updating


I really don?t know what is wrong with the new BIOS update. In my opinion you should contact Toshiba service partner in your country and explain them the situation. If your new memory module is compatible with the unit you should say them that you want to have old BIOS version. As far as I know the technicians can do this.

If they see that there is some problem with BIOS update I am sure that they will do this for free.

Good luck!

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I have the toshiba satellite P855-34P.
Had a message that I had 2 updates, one was for the bios, so I updated the bios, there is no message to say that the bios has been updated but I have a black screen, there is noise from the fan and the power, recharge & all the other light are on. What can I do, I don't even know if the bios has been updated, this has been going on for nearly a day now.
help needed asap

Answer:Problem with Satellite P855-34P when updating bios

I unplugged ac adapter so fan noise will stop, now when I press the power button, it comes on for 2 seconds then switches itself off,
Does this constantly until I power the laptop off, still have black screen. How can I fix this?

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Hi everyone,

I have exactly the same problem as reported here:

My portable is a Satellite L40-150 (Model PSL48E) It came with Vista and BIOS version 1.60

I updated the BIOS to version 5.50, because I wanted to install Windows XP. The BIOS update process went fine and the computer automatically restarted. Upon restarting, I entered the BIOS (pressing F2 key). I pressed F9 to load default settings and exited the BIOS, saving the changes.

The laptop restarted and the screen is now completely blank. Nothing appears in it.

I tried removing and then reinserting the RAM modules, but it didn't help.

So, I guess the only option is to return the laptop to a service center?

Why is Toshiba doing this? Are they doing this on purpose or what?


Answer:Re: Satellite L40 - Black screen after updating BIOS

>Why is Toshiba doing this?
Doing what?

Why you didn?t leave your notebook to finish the first restart and detect all hardware components properly? To set BIOS to defaults can be done anytime. Why you didn?t done this after WXP installation?
I am afraid you are tight about service. Contact them and explain what you have done.
Please let us know what the technicians told you.

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You update the BIOS in the laptop model A300-psagce after the update, the device to be subjected something.

Please help very necessary

Answer:Problem updating the BIOS on Satellite A300

To be honest I don't understand what do you mean exactly.
Can you please explain a little bit detailed what have you noticed after BIOS update exactly?

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BIOS : 6,20
EC : 1,40

Latest BIOS version for my laptop on
=> 09/05/2017 BIOS Update Toshiba OS independent 6.50-WIN World Wide
=> => P009Ev650.exe

But when I run, user and administrator, P009Ev650.exe, I end up having a window with :

TOSHIBA BIOS Package ver. 4.4.6
This computer is not supported

Has anyone ever had this problem?
Is there a solution, or another way to update the bios on this laptop ?
For example by extracting the .exe, by dos or freedos, or other...

Thank's for your attention and possible solutions


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I recently uptated my BIOS from 2.20 to 2.30 on a Toshiba A100 PSAA2, after that my HDD spindows every 30 seconds when not in use, that of course shortenes it's life. I tried everything, clean XP SP3 and additional Toshiba utils, programs like Quiet HDD, Ubuntu, now I'm working on Win 7 RC, the problem stays on, even when I select not to power down hdd in Windows settings.

I think Toshiba set the spindown parameter in BIOS to shorten HDD life... How to downgrade BIOS to v. 2.20, this WinPhlash shows that I have an older BIOS and can't overwrite it.

Can anybody help me?

Answer:Satellite A100 PSAA2 - HDD spindown every 30 sec after updating BIOS

Have you tried resetting the BIOS to its default settings?

Only an ASP (Authorized Service Partner) can downgrade a BIOS. There is a list of ASP's on the Toshiba website.

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I've trying to update my BIOS, but it's not working because my battery does not charge anymore, so a window always tells me that my battery power is not enough. Yet, the very reason why I'm trying to update my BIOS is that I read in a forum that this could solve my battery charging problems.
I'm fairly certain the battery is not the problem itself: I bought a new battery, it worked for ten minutes once or twice, then again completely stopped charging.
If anyone know what the problem is, or how to update my BIOS,please...

Answer:Questions about updating BIOS and charging battery on Satellite M30-104

Hello Celia

I am not an technician but, as far as I know, BIOS has nothing to do with battery charging. In my opinion there is some problem with power supply electronic (charging electronic). Sorry but I presume you must contact service partner in your country.

They have diagnostics tools and it can be checked. Please call them and simply explain the situation.

Good luck!

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I have a Toshiba 5205 Satellite, I updated to the 1.5 bios (i believe it was.)

And the laptop locked up it seemed while flashing the bios. The reason why I am saying it locked up
is because windows never shut-down after the flash and windows was totally locked up.

Now when I turn on the laptop, I get no picture on the LCD at all. And at the remote down in front says "serviceman / call bios". I know if the battery go's dead the bios will reset (like a desktop would.)

But another problem is, am having trouble getting the case off to get to the battery so it will reset.
I never had too many problems with laptops, I can fix/repair desktops with no problem.

I was wondering, will the bios clear/reset if I take the battery pack off the back of the laptop itself?
Am not sure if it will have the same effect as removing the (watch type battery inside like a normal desktop.)

I have been having problem's with my touch pad disappearing and hang ups going in and out of windows. That's
why i decided to update.

Since I don't get a picture right now, I can't re-flash the bios.

Any advice on this would be wonderful.

Answer:Satellite 5205 - Updating BIOS and system locked up

Hello James

If you remove CMOS battery it will not have any influence. The BIOS is written in BIOS chip and can not be reset to previous version before updating. The problem is that you have an US model and I have no experience with Toshiba US models.

If you want please check US Toshiba page under

Maybe you can find something interesting there. Anyway, according to your description I presume that BIOS is defective and you will need technical help. Call them and ask what the error message means exactly. Please give us a feedback about this issue. It can be useful for other US Toshiba users.

Bye and good luck!

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Hi all

I have not found any solution to my problem anywhere, so I am trying here.
I was going to update Bios on a Satellite L735-158.
I went to Toshiba?s site, downloaded and followed the instruction... but app. 15 seconds after double-clicking on the batch file... some kind of error sign came up.

The computer "locked" and then the screen died.
When I am switching on and off with the power button, I can clearly hear the computer working (though in a strange way), but the screen is dead.

Can anybody here help?!


Answer:Re: Satellite L735-158 - Screen black when updating BIOS

Obviously the EPROM module where the BIOS is stored has not been flashed properly.
Something went wrong during the BIOS update and the module is damage.
I guess only the update procedure using special BIOS crisis disk would help you to fix the issue.

But in most cases such procedure needs to be done by Toshiba ASP.

You could also search here in the forum for some similar threads about BIOS crisis disk.
Some users where able to solve this using some 3rd party disk but this did not work always.

So probably you last chance to get it fixed is the Toshiba ASP

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Hi people, I have a Satellite A200-12X and happen me some problems when i try to install the newest version of bios.
I see today the new driver of bios here in the toshiba drivers, the version of 7/8/07.
I download it, and start install it, in the middle of the instalations like usual in windows vista give me problems, and i close the setup of the bios.
Restart the notbook and them give a black screen , and nothing more.
I take the power cable out and try turn it on again and nothing, juts turn on the light of power and read the dvd , but dont go to windows or to other place, just a backl screen.
Can anyone tell me whats happen and how can i resolve the situation please.

Answer:Black screen after updating BIOS on Satellite A200-12X

Hi there,

it sounds like the bios update "shot" your existing bios image. I am not sure how to resolve such a situation but I presume that you have to send your machine to a local authorized service partner for a hardware checkup. Maybe they can solve that problem with putting a new and working bios onto your machine.

Here, check this link out and find the nearest available servicepartner in your country which will help you with your problem:

good luck and nice weekend

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Hi to all!

I'm a (satisfied) owner of a Satellite SM30-604.

It happened that the internal fan broke and I managed to provide enough "fresh air" with other two fans. Let me stress very well about this point: there are no problems about overheating. But no fans are now connected to the mobo (Intel odem i855pm-333, I suppose).

So, it appens that when CPU reach 70-72?C (that is a normal temperature for this architecture), the mobo slow down the centrino M processor (1600MHz) to a frequency that is, more or less, a quater (400MHz), leaving the laptop useless.

So my point is: is there a BIOS (also unofficial, modded or what else...) that can disable the check of the mobo of the temperature/fan?

I'll apriciate any help!


ps: my current BIOS is Phoenix v1.70. I cant find an official upgrade.

Answer:Re: Satellite M30-604: updating BIOS to disable fan/temperature check

> So my point is: is there a BIOS (also unofficial, modded or what else...) that can disable the check of the mobo of the temperature/fan?
No, there is no such BIOS.
What you can do is to change the power saving settings in Toshiba Power Saver (I assume you use Win XP).
So in Toshiba Power Saver you can change the CPU control method to fixed and CPU processing speed to higher level.

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Dear All,

I own a Toshiba Satelklite Pro L300 and had no problems for the past 4 years. Last Monday I replaced my Hard Drive with a new one and after installing a fresh copy of Windows XP Pro, I downloaded all the drivers from the offical website. Upon finishing my last update, I updated the BIOS from version 1.30 to 1.50. After a few seconds my laptop restarted and was unable to load Windows and/ or recognise my new Hard Disk.

I tried several methods, being Safe Mode, Bios Optimun Defaults etc but was unsuccesful. IO could not even re-install Windows as the Hard Drive is not being recognised by the Laptop. I formatted the HD again via my desktop Pc but still have the same problem.

I am really worried and would appreciate immediate help!

Best Regards,


Answer:Satellite Pro L300 wont boot up after updating BIOS from 1.30 to 1.50


start your laptop and press the ?F2? button than go in Bios and look at the Hard Drive configuration. You can test the AHCI mode change in Compatible mode.

If it?s not possible, you need to create a new Windows XP Pro Boot CD and include the drivers for your hard drive and S-ATA Controller.

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I was given a Satellite 1800-712 with bugged BIOS (the power went down while reflashing) So now when the notebook is switched on a sign shows
BIOS (Block2) is damaged! (Call your serviceman)
and so on...

I've downloaded the latest bios for the notebook, but when I try to follow the instructions given (unzip, insert a formated 1.44mb disk, start the *.exe file and a 1.44mb should be created) nothing happens. When I run the exe (chgbiosa.exe) if I'm running windows xp nothing happens, and if I'm running DOS says "Initial Error".

In the Archive of the bios is a readme. It says that I should copy the files (BIOFC72T.COM and CHGBIOSA.EXE) to a 1.44mb floppy disk. Well it doesn't help either.

Any ideas what should I do? Thanks in advance.

Answer:Can't create the diskette for updating the BIOS on Satellite 1800-712


I found this thread in the forum:

The case described in the thread above is very similar to your issue.
According to this message every newer BIOS has a protection mechanism which means that even in case of an incomplete flashing procedure, the responsible area in the BIOS-flash for the upgrade is never deleted.

So usually you should contact the service point in you country to solve this problem but maybe the description in the other thread will help you.
But you know, everything what you do is at you own risk

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My aunt was having problems with her A210 so she bought herself a new one and gave me the old one. The problems she was having was the computer kept randomly shutting down. I think it is an overheating problem because the laptop runs pretty hot. The BIOS has never been updated so I was thinking that might help with this problem. Anyways, when I tried to update the BIOS this error message came up.

Cannot load driver C:\Users\Dan\Desktop\MK10AWF\PHLASHNT.SYS.
Please check your accounts, if you have no administrator privilege, please login again!
Access is denied.
Error code: 5

I am the only user on the computer and I have administrator priveleges so I'm not sure why this error is coming up. Please help. Thanks

Answer:Satellite A210 - Over heating and problem updating BIOS

Well I managed to install the new BIOS. I just had to right click and select 'run as administrator.' haha I had an XP laptop before so I'm not too familiar with Vista.

Hopefully the overheating problem won't be as bad.
Has anyone else experienced overheating problems with the A210? Any solutions?
I will open it up and clean out the dust and hopefully that will help too.

Message was edited by: dandigi

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Ok, so here is the situation: We just change our AD Domain and the user was able to get into their new account. The user uses the finger print scanner to auto enter the bios supervisor password and auto login to their account. They used the Lenovo fingerprint software to update their Windows credentials, and now it wont pass the bios supervisor log in. They don't know what they set it to. What are our options? I tried calling support and they shut down on giving me any information once they got the serial and saw it was out of warranty. I wasn't expecting them to fix it right there, but I couldn't even get them to tell me my options, IE do I need to pay for support, r a document give my option or anything. If anyone has any advice, it would be greatly appreciated. Also I think it has a password on the hard drive, so even getting the data off will be an issue I think.

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A few weeks ago I set a supervisor password and HDD password in bios. Today I deleted supervisor and HDD password and wrote nothing into the fields. Bios setup confirmed with "cleared".
After a reboot the laptop still requires a password and rejects all. I dispair, wich password is required? All cleared!
Any solutions?

Message was edited by: Ralk_1

Answer:Qosmio X300 password problem after bios password cleared (Phoenix Bios)

Try to set supervisor password in supervisor password utility again. After restart use this tool to clear it again.
It must work.

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few days ago I bought one Thinkpad T60. All is fully functional excepting of one issue with BIOS password. It seems there is no password set previously since I can entry the BIOS menu and set all particular entries w/o any problem. Hovewer when I come to the point to set a BIOS password, the BIOS freezes suddently. Can anybody know what could be the reason for that? Is there some solution how to fix it? Thanks


Go to Solution.

Answer:can`t open password tab to set a supervisor password in security menu of BIOS. BIOS freezes

Sounds like your have a supervisor password set already. You can set a supervisor password and still allow access to the bios by users with options of what settings they can change. If you do have an unknown bios password set, then the only option is to replace or repair the system board.  If you don't have a password set and you're still having unstability problems like this, then you may have a more serious problem. If the computer works well and exhibits no stabality problems in windows, then you could try reflashing the bios, but be careful, if a system freezes or crashes during the bios flash it will become unusable, but if you're already looking at needing a new system board, then you don't have much to lose.  Good Luck

ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 8gb ram.

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In the BIOS I set the password for supervisor and user but it is not getting activated. I do not know whether anybody has disabled it permanently. how to get it activated. Is there any command in the c prompt I should give. Earlier it was working.

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I?ve never had to set the BIOS password, but the kids are growing up and I need to lock access to my PC.

My Bios has two Password Options: Supervisor and User.

The Supervisor password was accepted, and before I attempt to change the BIOS settings, the Supervisor password is asked for.

Then I set the user password.

However, when I boot up the PC, I am not asked for any password and windows loads as usual.

What am I missing?

The BIOS is Award Software International, Inc. F4 HI 07/03/2007

Answer:Unable to set BIOS user password

Do you have the option mentioned below?

Setting a BIOS Password

Now you'll want to set your system to ask for that password every time it boots, so select the BIOS FEATURES SETUP option, to see a menu something like this:

Fairly obviously, it's the Password Check option we're interested in, so select it and change the setting to ALWAYS.

etc....Click to expand...


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I have a Toshiba P100 - 347. And yesterday I entered password and now when I turn on the computer, it doesn't accept. It appears Setup inform: invalid password.
It's just after turns on, after appears The Toshiba logo.

Can someone help me?

Answer:Satellite P100-347 doesn't accept BIOS password - It appears: invalid password


You have used simply a wrong BIOS password. Either you have mistyped, mixed some letters or for example the caps lock buttons was enabled.
Please check these possibilities.

By the way; it?s not possible to bypass the unknown BIOS password by yourself.
If the BIOS password in unknown you will have to contact the ASP in your country to unlock the computer and to delete the BIOS password.

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Hi all,
after installing a new BIOS version my laptop would not start windows xp properly.
It just freezes in a black screen, I was able to go into safe mode but then I reinstalled windows and now its the same problem and I cannot get into safe mode as I haven?t gone through all the windows setup procedures.
Please help me: can I reset the BIOS to my old one?

I am using a satellite P100-240 (PSPA3E) and any help would be greatly appreciated.
thank you

Answer:Windows starts not properly after updating BIOS on Satellite P100-240


which BIOS version did you loaded? Version 4.20?

Normally it shouldn?t make any problems, especially after upgrading your BIOS. May I ask if the Windows version you?d installed on your machine is from the recovery media or from scratch (from scratch means installing with an genuine Windows CD and installing the downloaded drivers)?

If everything fails then you should send the machine in and let them check the notebook on some BIOS malfunctions.
Click [HERE| 000000871] to reach the ASP (authorized service provider) locator and find the nearest one in your country.

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I tried to update the BIOS on my laptop today. After installing the newest BIOS, the pc rebooted and then it showed a black screen with white text displaying the hardware in the machine.

At the end, it said something about a corrupt CMOS. It said press F1 for default or F2 for setup.

I pressed F1.

The thing is I don't know if it worked. I used a program to show the bios version and it seems updated but the CMOS thing freaked me out.

I met all the required steps (AC adapter plugged etc) except the being in boot mode. I assumed boot mode is being in the standard vista desktop.

*What is this boot mode thing?* It's driving me nuts. I've searched the forums, google and nothing. How do I get the computer into "boot mode and not resume mode" as the tutorial tells me.

I plan on reinstalling the BIOS as soon as I know how to get into boot mode.

Answer:Satellite A100-803 (PSAANE) -Trouble updating BIOS in Vista

I think this posting were already answered in this thread:

You are talking about the traditional BIOS update but the point is that on the Toshiba driver page you will find ONLY the windows based BIOS update.
All newer BIOS updates are WIN versions and can be updated only running a Windows OS.

In the BIOS package must be unzipped firstly and then a .exe file must be executed.

That?s all ;)

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My notebook is a satellite 4100XCDT with windows xp and i want to install linux.
Have bootable linux cd(tested on other computers) but notebook didn't boot form cd so i updated the bios with version 8.20 from the toshiba support site.
Tried 1.44 and 7.20 formatted disks as recommended in manual for 4xxx series. Bios was updated successfully

Result: after pressing the power switch the usual Toshiba screen appears, after that the harddisk led flashes for a few seconds then the windows save modus menu is displayed. After i made my choice (tried them all) a few seconds later(and hard disk led burning) a blue screen flashes (not long enough to read the message) and the machine is restarted. When starting up from bootable dos diskette i can't reach the C(hdd) and D(cd rom) drives
But in my opinion the windows save modus menu is called upon from the harddisk (so i think the harddisk still works)

Answer:Satellite 4100xcdt doesn't recognize HDD after updating BIOS with version 8,20


Well, in my opinion the bootable partition or a part on the HDD could be corrupt.
You are right, if the Windows save mode appears so HDD was recognized by BIOS and the HDD is bootable.

I think there must be something wrong with the data on the HDD.
Something similar has happened on my notebook several weeks ago. After using the chkdsk /r I was able to run the OS again. But then I have installed everything again.

On the Toshiba page I have found the companion disk.
The Companion Diskette is able to detect your CD-ROM drive on the
Toshiba computer during the boot process. If you need to access your CD-ROM
drive, then remove the word 'rem' out of the following lines in AUTOEXEC.BAT
and CONFIG.SYS on the Companion Diskette.

rem if exist toscd001 a:\mscdex /D:TOSCD001 /M:10 (AUTOEXEC.BAT)

rem device=a:\toscdrom.sys (CONFIG.SYS)

Hope it helps

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I have updated to latest BIOS 6.70, all in order except web cam is not available any more. Before you ask I have updated the drivers for the web cam however win7 64 I have can not detect the device. It worked fine before BIOS update tho. I have also checked the BIOS setting and web cam is enabled there.

Any suggestions how can I fix it. Is there any way to revert to previous BIOS?

Please help.

Answer:Satellite C850-175 - after updating to latest BIOS webcam does not work


Is the webcam listed in the device manager?
Can you see any webcam entries (Image Device - Toshiba webcam) in the device list?

Please check this since the webcam device should appear even if the webcam driver would not be installed.
In such case you should see an unknown device

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AMD Dual Core processors - updating BIOS?

how do you do this?

thanks a lot

Answer:AMD Dual Core processors - updating BIOS/flashing BIOS?

Flash a BIOS?
You need to download the update from the motherboard manufacturer. Then follow the directions in the readme file that usually comes with it.

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Whan I try to update the Bios to the latest version; I am getting this message"Bios imgage file can not be found.the utility process has not completed"Any idea how to fix this  Message Edited by sam5271 on 01-12-2008 09:34 AMSplit from another threadMessage Edited by Tim_Lenovo on 01-13-2008 11:27 PM

Answer:"BIOS image file can not be found" error when updating BIOS

Have you downloaded the update, or are you trying to do it 'online'?Try it in Safe Mode.

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Hi. I have a dell inspiron laptop. My problem starts when i tried to update my bios from a07 to a15. While the update is running my laptop screen suddenly turned blank but my laptop is still on. What should i do?

Answer:Bios update fail. Blank screen while updating bios

Please check and see if you can get into BIOS. By the way list Dell model number and version of window. Ex: Dell Inspiron 3543, windows 10
1. Power off computer
2. Power on computer, quickly start tapping F2 key continuously. Hopefully, you'll be able to see BIOS screen.

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I'm having a problem with a Toshiba Satellite L300D. After I reinstalled the HDD it would beep. To solve this I went into BIOS to look and see if the board had some sort of intrusion setting. When I exited the BIOS and restarted I know get the Enter Current Password (with a blue background on a black screen) with continuos beeps. The thing is it seems to auto enter in 10 characters (*) and then stop. There are no other options.

I have searched unsuccessfully for any info about this and I cant even find where the CMOS is located which I think is soldered onto the board.

Has anybody had any similar experience like this?
I would really appreciate any help its driving me crazy.

Answer:Bios Password 'Enter Current Password' on Toshiba Satellite

Your thread is closed. We do not help with password problems. This is clearly stated in the rules section.
Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.Click to expand...

Please read and follow the rules when posting.

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I have a x60s, still under warranty. I upgraded to a 500Gb hdd and I wanted to clear my hdd password on my old drive to reuse it. The bios won't let me since it sees me as a user not a s a supervisor. The passwords are the same. With other brands I never had this problem. I have now an Error 176 and cannot enter my supervisor password since it sees me as user.Is there a workaround how to tell the bios that I am not user but master?I live on a small island in the south caribbean so walking into a lenovo service center means buying a ticket to the US.

Answer:If User & Master Password are the same you're locked out of bios

willem_vw, welcome to the forum, Assuming you do not have a supervisor password set, please try the following; enter bios and then press F10 to save changes and exit. Let the system re-boot and enter bios again, hopefully this time you will be able to first delete the hd master password and then the user.

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I won Dell XPS L501x and I have Bios problem :
supervisor password is : Clear
user password is : Set
HDD Password is : Clear
Password on boot : Disabled
Computrace status : Disabled
How to remove user password ?
My bios is :  A08

Answer:Bios User password Problem XPS L501X

If you don't have the password, you'll need to call Dell support.  Be prepared with your ownership details and if the system warranty has expired, with a credit card to pay for the support call.

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hi there, i am fixing a friends old computer and the hdd was stuffed so i got a new maxtor diamondmax 9 for it. although once installing it i found out that it would only run in udma2 mode (checked it in another computer and it ran at full udma6)
so i suspect that the current bios cannot support udma5 or 6, so i am looking for a bios upgrade for it.
the bios string is 6A69RPRDC-00, the number on the actual motherboard is 35-C960-00-05
thanks for any help, i am really hoping i can make this board work at udma5 at least and not have to settle for udma2.
thanks again

ps. i just found this
04/19/2001-i815-ITE87X2-6A69RPRDC-00 ITE87X2 + Winbond-W39A
if that is any help.

Answer:help with updating bios. cannot find bios upgrade - 6A69RPRDC-00


Old Machines.....(just like me... but can still perform to the max lol)

I your Bios has the option of udma up to 6 then generally the bios supports the Mode! and your problem is that the HDD does not support the mode (cant remember if you said it does).

You are probably using wrong criteria for bios upgrade search.
Try WWW.driverguide,com

You Need the MB's Manufacturers Name or at least the MB Chipset and bios Manufacturers Name as well. go to the Computers muanufacturers website (you probably done that already) and search model.

otherwise Download a System info utility from Tech Spot, I use SiSoft Sandra or AIDA32.. (sandra might cause bluescreen on older machines).. Aida problably will have link direct to bios update site. hope this was of some help

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Hello.I need to update BIOS on my notebooks.I used my second computer to creat  a BIOS recovery drive on my USB.I used this way:Recovering the notebook BIOS using an external storage device I download recommended version:sp62234.exeAfter step "5. In the Location to Save Files window, click Change."The HP System BIOS Update Utility DOSENT opens and i have 2 errors: 1.IHISI: Get support mode fail in SMI!  2. BIOS did not support InsydeFlash!  Please help me.

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Windows 7 OS 64 bit.
My account on the PC is an administrator account and has no problem, I have set up another standard user account for my spouse but have password problems with this account.

Originally I set up the standard account with a password, later as administrator I then removed the password from the account and the screen tells me that the password has been removed. The problem is that one month on from the password being removed the system puts the original password back onto the standard user account. I then have to go back into control panel/user account and remove the password, the accounts screen shows that the password has been removed. The problem is that one month later the password automatically reapplies itself and has to be manually removed yet again.

Any ideas anyone!

Answer:User account password sets itself on again one month after removal

A couple of links that may help:
Password Expiration Warning - Change Time
How to change the password expiry notice default

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Hello, I have lost my user disc password but I also have fingerprint set up so I'm able fully access the drive...So I would like to reset the password string but changing in BIOS request old pasword string (which I do not know)... As I can access disc by fingerptint I'm able to backup all my data... so I'm OK with erasing all data on drive or full restore to factory status, but I do not know how... even Drive Erase Utility ( request user password before erasing the disc. Is there some solution to this? Thank you...

Answer:BIOS disc user password lost (X270, ssd)

I have a problem too... Almost 3 years ago i played bet games and leaved that. to play these games i had to give my phone number and i gived that. Then i began to receive messages about casino, betting game. in my previous phone (samsung s3) i could block the messages that involve 'betting' 'casino' and i didn't receive that messages. but on my this phone ( lenovo k6) i do not know how to block the messages that involve 'betting' 'casino' and some words like that. How can i solve my problem? Does lenovo k6 involve this arrangements? please help me too after this guy.

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I read previous questions which asked ways to find their BIOS passwords. And I don't understand why forum refused to answer their questions. What 's wrong with it? We don't know the password to enter BIOS. If you are in our cases, please tell me what you would do. Please give us an advice when IBM service center can't do anything except to telling me to change mainboard. BTW, is it ok if we don't touch to BIOS? I have to accept that I can't access BIOS. If so, I hope that I won't have to go to BIOS when I am using my laptop.

Answer:What is the problem when user find way to crack BIOS password?

nmduc073, welcome to the forum, it states clearly in the forum rules; No posts shall include instructions or directions intended to subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc, nor shall any posts provide descriptions to the location of, nor direct links to content related to these topics.  BIOS passwords are set for security reasons; they can in some cases render a notebook useless should it be lost or stolen preventing others from accessing what may be important sensitive or private information which they shouldn't have.  All that can be offered here is a link to the Hardware Maintainance Manual, which explains about passwords, and suggest that you speak to service in your country. You can continue to use a system when you are locked out of BIOS, but you may run across some restrictions at some point in the future. The subject is therefore not permitted to be discussed here. Thanks for understanding - thread locked.

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Hello all,

I hope I can receive some help here since the Toshiba in my country is not reachable in any way. Toshiba's bios software screwed up my laptop, its asking for a bios password I never set. I am really upset at this. I called Toshiba in my country about this, mailed them, try to start a ticket. Nothing, there is no help at all. Because of their software I cannot use my laptop and no one helps me to get this right.

I have never dealt with a problem like this before. Making me think that the whole Toshiba company and their products are sh*t.

I came here to the forums as a last resort. Can someone help me with this bios password problem? Is it even asking for a password or perhaps some special code? I have been googling about this problem for days by now since I have received no help.

My laptop is toshiba satellite C55-A-1DC.

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Hello my laptop is a Toshiba R50 C11-E and i got it locked, so there is a user and a master password for the bios and the hard drive respectively. I know the master password just working for the hard drive, but not the supervisor password that i forgotten. Is there a backdoor password for my model or something i can do myself? Thanks

Answer:Satellite R50 C-11E - Bios password

There is no back door.
A Toshiba ASP will need to remove the password.

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Does anyone know what the Bios password would be on an A30 series.

Answer:What is the Bios password on Satellite A30

Don?t be mad at me but I really don?t understand your question.

Every user can set the BIOS password and every user would be able to remove the password if the old password is known.

Did you set the BIOS by yourself? Or why you ask for BIOS password?

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Hi there. I have a Satellite a50-111 with the bios updated to version 1.30. Everything works fine. I set up a password (which I thought is a BIOS password) from Toshiba HWSetup and indeed, when I turn on the laptop, I'm asked for a password before the system boots up.

However, I tried to enter the BIOS (using Esc) and I managed to enter without typing in the password. But I thought the whole point of that password is to protect the BIOS! I don't understand what is the purpose of that password? Any ideas? Thanks.

EDIT: Later, I realized that I can boot the computer without the password only when I use hot restart. It works as it should be when I shutdown/restart the laptop.
I guess I partially answered my own question... although is not clear to me what happens in the following circumstances: The laptop is on; someone puts is a bootable CD with a different operating system (like Knoppix) and restarts the laptop (not shutdown ....) without the need of using the BIOS pwd. Is this still possible?

Message was edited by: hpop

Message was edited by: hpop

Answer:BIOS Password? (Satellite A50-111)


you have to differ between two paswords!

There is the user and supervisor pw which are different.
The user pw protects the system for entering without pwto the OS. The supervisor pw protects the BIOS!

Normally the pw is asked after every new start up, also hot restart!

Bye Campino

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i'am in trouble i forgot my password for bios, how can i enter my computer now. This notebook i have over 2 years now, and there is no guarantee. can somebody help?

Answer:Satellite m30: BIOS password

Hi Piet,

Unfortunately it is not possible to bypass a BIOS password. This is for security reasons in case the notebook is stolen at any time.

The BIOS can be reset but this will need to be done by a Toshiba Authorised Service Agent. You can find the nearest one to you on the Toshiba web-site.


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I bought an old laptop voor fifteen box but it happened to have a unknown bios password, so it will not start up.

For almost every Toshiba I can find a solution on the internet, but not for this old A10-131.
Tips and tricks like masterpasswords, dongle on the parallel port (which mij A10 does not have!), loosen the cmos batterie et. etc. won't work. Is there anyone who really know the solution for this problem?

There must be a jumper on the motherboard that solve the problem I think. But which jumper is it?
Does anyone know the right name (B500 or so) of this jumper?

Thank you for your answers.

Answer:Bios Password Satellite A10-131

From my own experience only the Toshiba service can remove the BIOS password.
An jumper which could do the job is not known to me?.

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I have laptops at a school that need to be locked down so that students cannot do anything such as lock the Hard drive.

When setting BIOS password it has the option to set a password for 'supervisor' and 'user'
I've set a BIOS password under supervisor and I didn't set one for user as if I do, students will not be able to get through without putting a BIOS password.

After setting the password, you are still able to get to BIOS by pressing F11 in the BIOS option to get the limited menu BIOS option. Students still have the potential to lock the hard drive even though the BIOS password is set.

I've updated the BIOS to the latest and that hasn't solved this.

Is there anyway to lock the BIOS completely but have it so that people can still log into the laptop?

Answer:BIOS password set, user still can set HDD password

>I've set a BIOS password under supervisor and I didn't set one for user as if I do, students will not be able to get through without putting a BIOS password

You did not set the BIOS password but you set the supervisor password.
The BIOS Supervisor Password protects the BIOS settings.
If BIOS password would be set, the notebook could not be booted without setting such password.

> After setting the password, you are still able to get to BIOS by pressing F11 in the BIOS option to get the limited menu BIOS option.

This is correct.
If supervisor password has been set, you can still access the BIOS but the settings are limited and not all options can be changed.

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I have a Satellite M30 (204 I think, 1.6GHz 60GB model) and I'm trying to update the BIOS but keep getting the error message the "the user is not authorized to update the bios". The reason I'm trying to update it is I have just purchased a 250GB hard drive but the BIOS only recognises 128GB and I'm assuming the more up to date BIOS will allow hard drives of this size, although I haven't found any documentation to say for definate either way.

Does anyone have a fix for updating the BIOS (I don't think I have a usb floppy drive anywhere) or allowing access to the full capacity by some other means? Thanks.


Answer:Satellite M30 - User not authorized to update the BIOS


could you please tell me which operating system you?re using?? I guess Windows Xp..

Usually, the BIOS update routine has absolutely NOTHING to do with the capacity of your harddisk drive. Do you work with an limited user account? If not, I would suggest you to right click on the BIOS update file and choose the option "Run as..". Afterwards a windows will pop up and ask you as which user you want to run this program. Click on the radio button "The following user" and choose the administrator. If you have a password for your admin account then type it in, otherwise it should start automatically.


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Dear Toshiba member

Can somebody help me to find a link to download driver and bios for Toshiba laptop P850 PSPKBL-03H00W? I have tried to google but could not find any results????

Part no.: P850 PSPKBL-03H00W

Thank you!

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Hi Guys,

I am trying to bypass a customers laptop as they have forgotten the bios password. What is the best way round this or should I just contact Toshiba and at what cost?



Answer:Lost BIOS password - How to delete unknown BIOS password?

BIOS password must be removed by Toshiba service provider so please contact nearest provider and ask for help. How much it costs? It is not easy to say. I believe it depends in which country do you live and the prices in your country.

Contact nearest provider and ask them.

Addresses and phone numbers you can find on

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Hello Everyone,

I bought about 1 year ago a Satellite A100-090 which I was very satisfied off until now.
Suddenly, when I try to boot it, I'm asked for a BIOS password I never set, not from the BIOS, nor from Windows.

No-one could access the PC, since it's locked up all the time and there's no-one living with me.

Some detail: Previously when I booted it I had a blue bar + "Press DEL to access settings, F12 for Boot ..." etc, it's not there anymore.
I tried TOSHIBA and everything that came to my mind, did not work.

Please help me ! :-(

Answer:Satellite A100-090 ask for BIOS password I never set

It sounds like it's a very common problem :(

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I have a laptop M40X-112. I enabled the HDD password in BIOS. How safe is this? Can the HDD be read in another PC? Is the data encrypted on the HDD? Whichever method is used?

This text was translated by Google, I hope it is correct ...


Answer:Satellite M40X-112: HDD Password in Bios


HDD Password is stored in the HDD unit itself.
So even the HDD unit is removed from one computer and attached to another, the HDD password is required to access it.

_Here are some details:_

+What is A HDD Password?+

TOSHIBA HDD Password summary

Note: you will not be able to access the HDD if you forget the password! So be careful with that!

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A customer has brought in this notebook with a mechanically dead HDD. Whilst I have plenty of suitable replacements they are not recognised. I assume this is a BIOS problem but when I attempt to access it I am prompted for a password. I have asked the customer, who has owned it from new, but he has no idea. Is there a way to bypass the BIOS password or is this a doorstop for want of an easily replaced component?

Suggestions gratefully received.


Answer:Satellite 4025CDT BIOS password


There is a way to bypass the BIOS password, but only ASP's have the procedure and are not allowed to divulge this information clients. If you take the computer to your local ASP they can remove the password for you though. The procedure should not take long and should work without flaw. I hope you resolve this issue asap. Have a nice day.

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Have had my Satellite Pro A100 for nearly 2 years and in that entire time have never even heard of a system password but all of a sudden, I turned the laptop on this morning and it wouldn't load. I tried pressing F12 (can't remember why, it seemed like the thing to do reading the prompts at the bottom of the screen) but nothing happened so I just turned the power off. On turning it on again it asked me for the system password. (A black screen with a blue box in, with old basic DOS type font text).

I have no clue what it might be, I have tried the word system and tried just pressing enter with no text in there but it says password incorrect. I have removed the battery and left it out for 10 hours but on putting it back in the machine there is no difference, it still won't get past this screen.

I am the only user on this machine, not a clue what has caused this. I am security conscious, have McAfee full AV suite installed and haven't had anything odd happen at all. I haven't made any recent changes to the configuration, no new software etc so have no idea what prompted this.

Can anyone help please?

Thank you in advance

Answer:Satellite Pro A100 ask for BIOS password which was never set

This password seems to be a BIOS password but I?ve no idea why this password appears if you have never set it.
Unfortunately, there is no much to do? the BIOS password cannot be removed without an ASP help.

So contact the authorized service provider in your country and ask for the password deleting.

I would also recommend updating the BIOS after the technician has removed password.

Do you know how to find the nearest ASP?

Here is a website with all ASPs worldwide: -> Support & Download -> Find an Authorized Service Provider


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after water spill the laptop asked for bios password which can be bypassed by pressing enter many times.
the problem is how to remove this restriction becuase there is no password actually, I do updated the bios but the problem still there.
is there is a way to reset the bios password from within windows???
any help is appreciated and thanks in advance

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