Computer Support Forum

Satellite P300D-10v shuts down unexpectedly

Question: Satellite P300D-10v shuts down unexpectedly

Hi everybody

I?m a new in this forums and I?m having some problems with my new Satellite P300D- 10v laptop.
While playing games or during a 'hard' application my pc shuts down by itself after a few minutes and all this when power plan is set to high performance or balanced. So the only way to run my lap without the fear of shutting unexpectedly down is being in power saver plan something that reduces my pc's performance a lot. I?m running on Vista 32bit home basic, SP1.

Processor; amd turion 64x2 mobile technology tl-64 2.20 ghz
RAM; 3,00GB
directx 10
Gpu; ATI mobility radeon HD 3650
BIOS; (as written in dxdiag) ver.1.00PARTTBLv

PLEASE if anybody have the same problem with me or know any solutions for it or anything PLS PLS PLS let me know .

Thanks in advance.

Relevance 100%
Preferred Solution: Satellite P300D-10v shuts down unexpectedly

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Answer: Satellite P300D-10v shuts down unexpectedly

Firstly, update the BIOS. You can get the latest BIOS from the Toshiba Website.

Secondly, check for dust in the heatsink. You can blow air into the vent to dislodge the dust. But if its really clogged, you may need an ASP to dismantle the laptop and remove the dust.

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Since I bought this notebook it keeps having this problem. It shuts down every once and then. At first I thought it was overheating or something like that.
I can use it if I change the Power Option to Power Saver. Once I turn it to Balanced or High Performance it shuts down in a matter of minutes (2-5).

Can you please help?

Thanks in advande.

Answer:Satellite P300D-10V shuts down

If I understand you right your notebook will switch off even if you don?t do anything. Am I right about that?

Can you please start your notebook, enter BIOS settings and leave it running about 5 minutes? Does notebook switch off anyway?

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I have a Toshiba-sattelie A110-225 PA0BE.
Today, the notebook crashed twice unexpectedly. Just switched off instantly without a warning and without any shutting down procedure. The computer was bought in Februray 2007. I didn't have any problem with it previously.

I upgraded to the latest bios version today after this happened.

any ideas?


Answer:Satellite A110-225 PA0BE shuts down unexpectedly


if I were you I would bring the machine and the AC-adapter to the nearest local service partner because this sounds like a serious hardware issue.

I think it has something to do with the power subsystem and a technician should check your hardware on probable hardware failures.
To find the next service partner you can look here:

Good luck and nice weekend


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I have the correct Product Recovery disk and have got the recovery screen by holding down "C". I press 1 and the 1 again to do a full wipe clean. The progress indicator bar then show progress until about the 25% level (takes around 5 mins) then machine shuts down.

Has any one experienced this issue? Greatly appreciate any comments ideas. Many thanks, Brendan.

[Edited by: admin on 22-May-05 20:26]

Answer:Product Recovery shuts down unexpectedly on Satellite 1900-303

Hi Brendan

Is this first time that you make OS reinstallation using recovery CD?

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Forgive me if this has already, and most likely been posted.

My windows xp spontaneously shuts down and restarts for no known reason. I can be surfing the net, using the calculator, or just plain doing nothing, and it shuts down with no warning.

I have disabled the auto restart and am gathering information on the file that is causing the problem. One file that was identified today was "ikhfile.sys".

And now I am at a total loss at to what to do next.

Answer:Xp Unexpectedly Shuts Down

Welcome to Bleeping Computer You are presumably blue-screening, and your computer is set to reboot whenever thathappens. Right-click My Computer/Properties.On the Advancedtab,click Settings under Startup and Recovery. Under System failure,uncheck the box "Automatically restart".Now when the problem occurs again, instead of restarting, you will get theblue screen with diagnostic information. Post back with those details formore help.

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We had a short power cut some weeks ago, when power resumed,cut,then came on again, and my PC was on,plugged into a surge protector-Belkin.No adverse results other than the PC shuts down from time to time unexpectedly.Not frequently,but it has done so while I was typing a Word document,and several times when I've left it a while with Outlook Express,or a website open, and returned to find it's shut down in the interim- it always restarts immediately, as if I, or someone,had suddenly clicked Turn off and Restart, but previously open programs are closed.(With normal Turn off, or power off, of course it wouldn't restart.)The PC is an Evesham,3 years old,with Windows XP.Any ideas?

Answer:PC shuts down unexpectedly

Have you checked the Power Options in Control Panel?

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I didn't know where to post this, so I posted it here.
I have been having problems with my Internet Explorer. When I go on certain sites, they shut down automatically with all the other IE pages I have running. There are some sites where I have went on for a long time, and then all of a sudden they dont let me go on.

Answer:IE Shuts down unexpectedly

Natalie, look at the recent thread "internet disconnects accessing a specific web site". I had a similar problem and it was solved as noted. Maybe you are having the same difficulty.

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Here's is what I have
Athlon XP 2500+
ASRock K7S8XE motherboard
1.5 GB of memory

My problem is that my computer will shut off unexpectly when ever I use or do the following:

-Use iTunes to rip a cd

-Use DVD decrypter to encode a movie that is already on my hard drive, the pc will shut down in the middle or near the of the procedure with no warning.

-Use a graphic progam to see the way a room will look after it is painted(Glidden Color Program) and use the magnify button

Use a map editor for a game (Sudden Strike II)

I've had the current configurations and hardware for about 2 years. This problem started about 3 months ago right after I updated the BIOS. I read that that I my motherboard should be capable of USB 2.0 which after the BIOS update it was. Unfortunately, my screen would freeze up and I would have to manually shut the pc off. That problem went away after I went back to the original BIOS version (I still have USB 2.0 working), but was replaced with my new problem replaced it

I reloaded my pc and with only XP installed and tried to see if I could encode a movie. It shut off again. I am stuck. The pc works fine otherwise. My power supply is about 1 year old and is 425 watts. One other thing, when the pc shuts off unexpectely, to get it back on, I have to unplug the power cord for about 10 seconds (I use the light from my mouse to determine when it is ready).

There are no indication of any problems in the event viewer or when the pc start... Read more

Answer:PC shuts off unexpectedly

im no expert but 73c looks quite warm for a cpu - was that screenshot taken when the pc was idle or after doing some stuff with it. if it is 73c idle then you may have a problem with overheating. however i've never used an athlon xp so this maybe its normal running temp.

perhaps someone else here knows a bit more about athlon xp processors.

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Hi, I have an issue with XP SP2 shutting down when I least expect it. It sems a little like the blaster virus but I don't get the ntauthority message and its on XP not 98 SE.
Can anyone help.

Answer:XP Shuts down unexpectedly

Welcome to TSG.

Are you getting any messages after your restarts?
Check fo critical errors in Event Viewer= Control Panel/Administrative Tools/Event Viewer/System, look for red X's. Double click the event, then the link and ok to send to view details.

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My wife's computer, running Windows XP Pro keeps shutting down; usually after Windows loads, but sometimes as Windows is loading. I replaced the power supply and the heatsink but that didn't help. There is no evidence of the problem in Event Viewer and she can successfully boot into Safe Mode. Any help would be appreciated.

DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Helene at 12:46:49.09 on Thu 06/04/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1982.1595 [GMT -4:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Helene\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://
uSearchMigratedDefaultURL = hxxp://{searchTerms}&sourceid=ie7&
uInternet Settings,ProxyOverride =;*.local
uSearchURL,(Default) = hxxp://
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
... Read more

Answer:PC Shuts down unexpectedly

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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I am getting this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF881A50885A0
BCP2: 0000000000000000
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

How can I fix it?


Answer:My HP shuts down unexpectedly

Please provide more information.

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.

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Lately my PC has been shutting down out of the blue, in about 5 seconds at that. Also, upon turning it back on it starts up real slowly. This generally happens when playing games, however if I'm on the computer that's what I'm doing so not sure if that's a good assumption. No viruses, according to AVG at least. When I look at shutdowns in event viewer it doesn't say much more than it shut down due to error.

/e I'm running windows 10 on an HP Envy with i7 Processor and 12 gb ram. Also, of 5 Hardware monitoring programs, not a single one will report any 5v or 12v readings for my motherboard. Is my power supply bad, or are none of these compatible enough to test it?

Answer:PC Shuts Down Unexpectedly.

Do you receive any blue screen errors when this happens ? If not suggest to check temps and voltage with this free software, can be Power supply issue or temperature issue. Can post a screen capture from this software

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Hello,My desktop PC which seems to function fine sometimes (about three times a week) turns itself off for no reason. This isn't a controlled shutdown (ie no "Windows is shutting down" screens), it just suddenly stops.About 80% of the time the problem happens during strat up. Just FYI - the PC runs updated Windows XP, has plenty of hard drive space, 512 RAM, 1.6GHz processor, new video card. Runs Telewest/Blueyonder PC Guard as anti-virus.Any ideas? Or is there anything I can down load and install that might report where the problem is next time I start up?Thanks

Answer:PC shuts down unexpectedly

Depending on the demands of the new graphics card it could be a sign you need a new or more powerful power supply.

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Can anyone help me with this annoying problem. My PC intermitently shuts itself down without warning. I get a message asking me if I want to save data, which it allows me to do, and then it powers down - no error messages or any other clues. I've tried all the usual things, virus scans, spybot, adaware, installing the latest graphics drivers and ensuring the ram sticks are properly seated. The spec of the pc is as follws:XP 3200+ CPUAsrock K7VT6 moboRadeon 9200 SE graphics card512 mb ramWindows XP SP2

Answer:XP shuts down unexpectedly

Any clues in Event Viewer? To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, and then double-click Event Viewer, System.

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I work at a bank and I have a customer that is trying to access our web site. Each time she enters our address it causes IE to shut down. She gets the following error message after IE closes: The instruction at "0x03ab4176" referenced memory at 0x03ecc920". The memory could not be "read". Click on OK to terminate the program.

I have made sure that she has all the current updates. I don't know anything about her PC except that she is using XP and IE 7.

I don't believe it has anything to do with our website because I have accessed it from several different PC's and have never experienced this issue before.

Thanks in advance for any help that you can give.

Answer:IE shuts down unexpectedly

In IE, Tools> Internet Options> Advanced tab. Uncheck the box:
Enable third-party browser extensions
Apply, Ok and OK. Reboot and see if you still have this problem. If it doesn't help, you can recheck it.


This sometimes happens if Windows Update had some problems installing a download. Go to your Control Panel and turn off Automatic Updates and reboot. Go to the Microsoft website and download all windows updates from there. Once downloaded and installed, reboot your computer and you should be good. At that time, you can re-enable Automatic Updates.

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i have an A30 notebook and it shuts down without any indication. this happens at any moment in time. i've tried updating the BIOS, virus scanning, everything. i did notice that the laptop had dust on the fans which i've blown off but problem still happens.

i have noticed that the pc now says it has only 224B of RAM im sure it should have at least 256MB.

could the dust have caused overheating and damaged the RAM by anychance.

any ideas?

cheers lee

Answer:A30 shuts down unexpectedly

some A30 Series Notebooks have shared Graphic Memory.

This deviation of the RAM you explained is 32 MB... ;)

Which Notebook Model do you have exactly ?


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Lately my PC has been shutting down out of the blue, in about 5 seconds at that. Also, upon turning it back on it starts up real slowly. This generally happens when playing games, however if I'm on the computer that's what I'm doing so not sure if that's a good assumption. No viruses, according to AVG at least. When I look at shutdowns in event viewer it doesn't say much more than it shut down due to error.

/e I'm running windows 10 on an HP Envy with i7 Processor and 12 gb ram. Also, of 5 Hardware monitoring programs, not a single one will report any 5v or 12v readings for my motherboard. Is my power supply bad, or are none of these compatible enough to test it?

Answer:PC Shuts Down Unexpectedly.

Do you receive any blue screen errors when this happens ? If not suggest to check temps and voltage with this free software, can be Power supply issue or temperature issue. Can post a screen capture from this software

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Good afternoon!

I have a windows xp SP2 laptop that shuts completely off unexpectedly. A couple of times this happened while running Spybot. It happens alot when my daughter is on the Webkinz website. The message I get in the system event log is:

The Dritek General Port I/O service failed to start due to the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at

Any help you could give would be greatly appreciated.



Answer:XP shuts down unexpectedly

the link just goes to a general page no information on your problem
see if this helps

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Help! my PC shuts down unexpectedly... I'm pretty sure it's not the CPU overheating because when idle it's at 37? and when I play games like NBA 2K14 its at 64?. Can you please help me with my problem my

Specs are:

AMD A8 5600K
Radeon HD 7560D
Corsair 4GB DDR3 memory
Seagate 500GB

Answer:PC shuts down unexpectedly

Hi, Welcome to SF

Issue could be with your power supply unit (PSU). Try to replace it with a spare one and check. Make sure all the hardware is properly connected and seated in the slots.

Keep us posted.

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My desktop computer shuts off unexpectedly. It shuts off at any time, after startup, after hours of use..sometimes it doesn't even complete startup before shutting off. It sometimes even takes 3 to 6 attempts, in a row to keep it on. It soesn't seem to totally shut off though, as the power light is still on. It is not in hibernation or standby, I have turned these off. I must hold the power button in until it shuts off and restart it. The reset button doesn't work when in this mode. Any suggestions on how to stop this?My computer is a gateway running Microsoft XP

Answer:shuts off unexpectedly

When did this start?Follow this guide and post the computer's temperatures:,83105.0.html

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My IE has been closing unexpectedly lately. But it only seems to happen when I'm on the website for my university, which is odd. What happens usually is this:I'll surf to the website (which is --- it's a web module for students; I use it to access my distance ed courses.I'll click on a link for one of my courses. (Let's say RELS 2811).Then let's say I open the "discussions" page. It opens in a new window, so that obviously, in order to get back to the main RELS 2811 course page, I have to close the "discussions" window by using the X in the right hand top corner.BUT. When I do that, meaning to close ONLY the "discussion" page, IE closes altogether. Which is not what I mean to do. I only want to close the discussion page so I can get back to the main page in order to get to another part of the site.Can this have something to do with XP, or something else? Does anyone have any ideas as to why this could be happening?Thanks!

Answer:IE shuts down unexpectedly

Try minimizing the active window rather than closing it, does that work for you? Also try hitting alt f4 to close the active window. HTH

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Hi everyone. I recently received a new laptop from my company. It is a Lenovo X61 running XP with IE 7.0 installed.

here's the problem. Say I am on a newspaper web site. I keep the main browser page open and right click to open a new tab to read a story. This is easier than opening up a story and having to go back to the main page after I read it. After the 7th or 8th time, IE just closes and anything I had in the tabs is gone.

It will also shut down unexpectedly after browsing thru 6 or 7 different web sites.

I have uninstalled it and reinstalled it but it does not fix the problem.

thanks in advance for help.

Answer:IE 7.0 Shuts Down Unexpectedly

Hello and welcome to TSF

Do you have these problems in any other browsers? Please try one of the below (both are free):


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I'm running IE6 with Windows XP. Here's my problem. I go to a web site, click on a link that's on that page, it appears to load the link's page and then IE shuts off. No error message, no freeze ups, just poof! It's gone. I can click on other links on the same page with no problems. It does this on several web pages, but not all. I can move over to my other computer and get there, no problem. Any ideas?

BTW, this is my first time here.


Answer:IE6 shuts down unexpectedly

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I bought Toshiba Satellite P300D-10V a few days ago and it came with Win Vista. I decided to install Win XP and all is going well until they need to install - laptop just turns off or restarts. I am formating my c:/ drive:

After format is finished laptop restarts (which is normal) and then WIn XP logo is shown ( ) and laptop shuts down.
I turned it back on and it passwd this logo to
and then stated installing Win XP -
but only for a few seconds, then it turned off or restart and this is what it's doing all day.

I can't go further. I also noticed that sometimes right before it turns off or restarts this message is shown for part of the second "A write operation was attempted to a volume after it was dismounted" -

I tried to install with 3 versions of Win XP Pro - SP1, SP2 and SP3 included. All the same thing. If I insert my recovery DVD for Vista, it installs normally, I only have problem with Win XP.

What can I do to install my WIn XP?

Answer:Win XP on Satellite P300D-10V

Hi Tomaz

You issue is clear to me.
I think you cannot install the XP on your notebook due to missing SATA drivers.
The point is that the newer notebook generation supports the SATA interface and SATA HDDs.
A SATA driver is important for the correctly HDD reorganization.

Do you know Intel Matrix Storage Manger?

This package can be downloaded either from the Toshiba driver page or from the Intel page.
It contains the necessary SATA driver.

The SATA driver can be included during the XP setup process. You have to press F6 to include the 3rd party driver from the external USB floppy drive.
If you don?t have such external drive then you could create a own XP CD using the software ?nLite?.
It creates the new XP CD and you can use it to include the missing drivers.

Good luck

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Is there room in my p300d-215 for another 2.5" HDD? Have not opened it up myself to check, and have not found anywhere on the internet that it is possible.

So, is it possible to have 2 x Internal 2.5" HDD?

Best Regards
Jonas S

Answer:Can I use second HDD on my Satellite P300D-215?

Remove the HDD cover for second HDD and check if connector is available. If there is HDD connector you can use second HDD. The cover is fixed with one or two screws.

My brother has Satellite P300 and he has upgraded it with second HDD.

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I've had these issues before with this PC, but this time I have no idea how to fix it. Booting into safe mode does not work anymore, as it does the same while loading; crashes. I can only access the BIOS menu safely. I don't have any CDs here either. Please help!

Answer:PC unexpectedly shuts down during or after boot.

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My bluetooth shuts off unexpectedly when using headphones, commonly doesn't find paired devices unless turned off then on. I have LG HBS800 headset and when talking to someone the Blueooth turns off, and is completely gone from the system. Bluetooth mouse doesn't work, can't be turned back on as the system doesn't see it unless I restart the system from a complete power off. This is on a Y50 Touch UHD running the new drivers released 03/17/2015, it wouldn't run the headset at all before this update.

Answer:Bluetooth shuts off unexpectedly

hi jjn00711,
Can you try to turn off the power saving feature ("turn off this device to save power) of the bluetooth adapter from the Device Manager > Bluetooth and observe.
    Sample image
Let me know how it goes.

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I have an issue involving an HP 6300 Pro SFF that has been repeatedly and intermittently shutting down, even though several major components have been replaced and the PC has been reimaged.  I am wondering what I have missed and am seeking advice on what to try next.  Through Self-Maintainer and one-at-a-time we have replaced the motherboard, both RAM modules, the hard drive, and the Power Supply.  I have ordered but not yet installed a replacement CPU, even though it tests "Good" through the latest UEFI.   Interesting thing about the UEFI test for the motherboard, System board check states "Device not found", but Passes in the log file.  This result occurred in the original and the replacement motherboard.  I've also remediated in ways that we don't normally have to do, replacing the mouse, keyboard, AC cable, the surge supressor, moved the PC to different locations, tried different AC outlets, putting it on an UPS or not, cleaning the CPU and reapplying thermal paste, reseating the RAM, etc.  We have several thousand of these units in our enterprise and just this Wednesday, we received another call at another site where a 6300 Pro SFF was shutting down unexpectedly on the customer.  We were immediately directed by the OEM distributor on my unit to fix it through the Self Maintainer Process and that's what I've been attempting to do, but in this most recent case, I sent that one back to the OEM distri... Read more

Answer:HP 6300 Pro SFF shuts down unexpectedly

It was the CPU...The bad CPU passed 100 iterations successfully.  Beware of hard locks!

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On December 10, there was about 20+ windows update. After that day my PC has been shutting off on its own, usually during sleepmode. When it is sleeping at times the keyboard or mouse will not wake up the pc, making me have to manually shut down. I have seeked help from HP and they say it is software related and that my insurance was only for hardware and that I have to pay a whole different bill to get it fixed. I would like to know if there is anyway to get this fixed without giving them more money?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 7883 Mb
Graphics Card: Intel(R) HD Graphics, -1792 Mb
Hard Drives: C: Total - 935973 MB, Free - 322546 MB; D: Total - 16032 MB, Free - 1937 MB;
Motherboard: Hewlett-Packard, 2AE5
Antivirus: Windows Defender, Disabled (it is actually enabled, do not know why it says disabled)

Answer:Solved: PC shuts down unexpectedly

Have you checked to make sure that a power option has not been changed? I'm thinking in particular that maybe it now goes into hibernation after a shorter idle period or when the battery (if a laptop) reaches a certain level.

Antivirus: Windows Defender, Disabled (it is actually enabled, do not know why it says disabled)Click to expand...

Because Microsoft changed the way in Windows 8/8.1/10 that Windows Defender announces its status, and the TSG Sysinfo utility has not been accordingly modified.

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Hel Lenovo please! My R500 ThinkPad, model 2716-CTO keeps shutting down unexpectedly! I have XP SP3. I tried every resolution possible; from the latest windows patches to the latest Lenovo system updates throught the system update utility. Nothing seems to work out. Any clues or hints?

Answer:R500 Shuts Down Unexpectedly

The same happens in my Thinkpad T60. In my case it won't turn on again until I follow these steps:1.- unplug the laptop from the power source2.- remove the battery3.- push the turn on button several times4.- keep the turn on button pushed for several seconds5.- put back the battery (and plug the system again)7.- push the turn on button again. I called the service about this problem. They say it is caused by the static. I am using an antistatic mat but the problem keeps happening.

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A couple of years ago I inherited my sons A20m laptop and I've been using it to play music from internet radio on Media player through a FM transmitter to my stereo. Lately it shuts down after about an hour, it re boots but down again. I've taken it apart to clean dust and checked the fan but to no avail. Its a A20m 2628  128 mgs Ram 6gb HDD of which I have 3.41 free, Windows 98 SE. Anyone know whats happening or is it time to give up on it. Thanks

Answer:My A20m shuts down unexpectedly

Welcome to the forum!I'm very partial towards A20m units, since that was the first ThinkPad I've ever owned...That being said, I would suspect that the motherboard is on its way out from what you're describing.Time to move on.Good luck.

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I have a Dell Inspiron 5150 running winxp pro. Lately, the laptop has become extremely flaky. If the laptop is moved, jostled, repositioned, bumped, or even if the screen is tilted up or down, the screen will go black and the fan will start humming. It will always try to access the cd drive as well. It will not respond, so I have to manually turn it off.

Here's a couple of things that I know for sure:

It's not a heat issue, unless the sensor is out of whack.
It's not a software issue.
The battery is good.

Any ideas? Thanks so much for your input...

Answer:Laptop shuts down unexpectedly

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My T420S suddenly has turned of (no warning or BSOD).No recorded for this in the Windows Event Viewer.Should I ask for a motherboard replacement? (my dad's T400 once suffered from this issue and it was resolved with a motherboard replacement).BTW: the temperature of the cpu is normall and SMART record of the Seagate HDD is normal.

___________________________________________________________Lenovo Thinkpad T420s

Answer:T420s shuts down unexpectedly

does this occur repeatedly?

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Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really wha... Read more

Answer:Computer Shuts Down Unexpectedly

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hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, Hector

Answer:Explorer.exe shuts down unexpectedly

conde_j73 said:

hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, HectorClick to expand...
How do you know?

One thing to try
Open your run command and type sfc /scannow. This will scan all your protected files and verify they are not corrupted...doc

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I run Vista 64x , Athelon processor,4 gb ram, nvidia g force 9200 video.

Lately I've having the moniter going black for no reason. I have to manually shut down the computer, turn it back on, go throught the "windows shut down unexpectedly" screen etc.

My (Norton) anti-virus is up to date and shows no unusuall finds over the last month or so.

I was able to retrieve the following error message:

OS Version: 6.0.6002.
Locale ID: 1033Additional information about the problem: BCCode: 1a BCP1: 0000000000008887 BCP2: FFFFFA80003A74C0 BCP3: FFFFFA800099C900 BCP4: 0000000000000104 OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\Mini101609-01.dmp C:\Users\bruce&janice\AppData\Local\Temp\WER-52837-0.sysdata.xml C:\Users\bruce&janice\AppData\Local\Temp\WER2644.tmp.version.txt

Any help with this would be appreciated.Also I've made no recent changes to any settings.

Thanks in advance.

Answer:vista shuts down unexpectedly


go to c:\windows\minidump, zip the dump files (*.dmp) and upload them to us
let us know if you need help with this


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I bought a new Dell laptop running Windows 7 Professional last Thursday.  It has shut down twice without warning.  When i start it back up, i get the "Windows didn't shut down normally" message after which it stays on for a couple days and shuts down again.  It just happened for the 2nd time this AM and i felt the bottom.  It doesn't feel hot.
I checked the event viewer and there were no messages of any failures just the "system shut down unexpectedly" message.
I have Windows Update set to NOT update automatically as i know that can sometimes force a restart.  However, in this case the computer didn't restart, it shut down without starting back up.
I ran sfc/scannow and it did find some corrupted files (on a brand new system??) and repaired them.
Attached is the excerpt of the cbs.log with the details on the repaired files.  Could that be the problem?  Any other ideas?  Any help would be appreciated.

Answer:New laptop shuts down unexpectedly

Is it brand spanking new, refurbished, or new to you?
What most likely is causing your problem is an issue with the ac adapter and/or its connection into the laptop.
BTW; if it is a fresh install of Windows 7, you need to get about 200 updates that should not be postponed!  Go to Start -> Control Panel -> switch it to Large Icons -> Windows Update, and keep going back until it is done.

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My computer shuts off after awhile. The time varies. I thought it was the processor so i bought some new thermal paste but that didn't work. Then i thought it was the power supply fan but checked that and and it works. Then i thought it was a virus so i got my brothers old hard drive and pluged that in works fine but then it shut off again after awhile so im at my wits end noe. Help

Answer:My computer shuts off unexpectedly

Is it a PC or laptop?

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Intel Core2 Duo T7500 @ 2.20 GHz My system has started shutting down at - seemingly - random times. I've been using my laptop to run MCMC simulations in MATLAB, which at times can take several days to complete executing. Additionally, I've had multiple instances of MATLAB running in an attempt to utilize 100% processing time to get results sooner. Obviously, doing this has caused more heat to be dissipated from the machine; however, I would think that as long as things are acting to spec, the system should be fine as far as heat is concerned, so perhaps, my activities arn't a factor in the error I'm reporting. Moreover, I have had the system shutdown when simply browsing the web with little processing power being used. Could this be software related, as its been a couple years since I've reinstalled my operating system?  Thanks. 

Answer:Lenovo T61 Shuts Down Unexpectedly

download tpfancontrol and prime95, run them both and check what temperature your CPU and GPU is running at?
If they get over 80 degrees, then you may need to clean out the heatsink, which can be reached by removing the palmrest and keyboard.

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I am running Windows XP with Plus! program added and have since the day it came out. Just recently a problem developed that is totally frustrating me. While online or off all of a sudden about 5 to 10 different programs or boxes will start springing up all over the screen out of control and then my computer freezes up and shuts down. It is almost like it is bouncing from item to item rapidly out of control. I have a Hewlett Packard Pavillion Model 6635 with a speed of around 500 and a hard drive of 10 GIG. I think I might have too many things that load up at startup but have no idea as to what I should delete or move or how. Thank you so much for any help you can send my way.

Answer:Computer shuts down unexpectedly

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hii have recently made a cleaning for my laptop HP Pavilion g6, i disembled it cleaned the fan and changed the thermal-paste for the processor, now i have a headache problem, everytime i push the keyboard keys near the fan or those above the processor slightly stonger, the laptop turn off like if the power has cut, can anyoone advise what to do please, i verified everything inside many times but cant figure out whats wrongthanks in advance

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i have kaspersky intenet security 2012, and have been dealing with their techs for two months now without resolution. my pc is not overclocked and has not been altered from factory equipment. hp m8000n, vista home premium, amd athlon 64x2 dual core, 2gb sdram pc2-5300. the problem started with sheduled scans on kaspersky not running, stuck at 0 files 1% scanned until manually stoping and restarting the scan. it found a few trojans which i was unable to delete or send to them for analysis. i looked for them by the path name but could not find them to delete manually. they gave me some settings to change for the scans but things just got worse. my email was spamming other people but the emails do not appear in my outbox or sent folder. shortly after this windows started shutting down whenever i ran a full scan. i do not think it was because of the full scan but because the scan takes so long to run it would happen before the scan would complete. i noticed it was only happening when the computer was in use, on the internet or using other programs. i stopped using the internet except to download updates for kaspersky or windows. now the computer shuts down within 1-10 mins of startup, whether in safe mode, safe with command, safe with network, repair windows, last know good config, or normal mode. i have tried system restore which has run through the entire process but after restart it says it did not complete successfully, cpu was not restored to x date/time etc. i have tried al... Read more

Answer:vista shuts down unexpectedly

Hi Mike.

First of all, do you have any files that you would like to save before we continue?

We will try to delete the virus, but if that fails, we will most likely have to end up re-installing windows.

Do you have a vista installation disk with you; or a USB drive (for the virus removal attempt).

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My computer frequently and unexpectedly powers down with a critical error Event 41 kernel power. There is no warning or other screen, it just restarts. I bought a new power supply hoping  that woudl help but it didn't I note with some surprise that HP computers/laptops have been suffering from unexpected shutdowns for several years. Has anything been resolved and with so many complaints why not? 

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 My brand new T410 has shut down twice unexpectedly with no warning whatsoever--there was no blue screen error at all. I haven't been able to find many other posts about the T410 having these problems--I have seen many posts about the T400 doing this--so I'm going to document my efforts at fixing this here in the hopes that it will help others.Some background on my system: I purchased my T410 about a month ago.    HARDWARE:   Intel Core i5-520m processor   4 GB of RAM   Intel Graphics Media Accelerator 5700MHD   250 gb 5400 rpm hard drive   9 cell battery   ThinkPad bgn Wireless   SOFTWARE:        As soon as I got the computer I uninstalled the Windows 7 base, and installed my own copy of Windows 7 Ultimate. I then installed all drivers through Windows Update. Context of when the problem occurred:    Both times I had been surfing the net for a few hours, not doing anything that would tax my system. I was connected to the internet wirelessly, was using the battery to power the system, but I had plenty of power left.

Answer:T410 Shuts down unexpectedly

The first thing I did to resolve the problem was google it. There were a few people that said incompatible drivers might cause an issue. I figured I was fine: I run Windows Update religiously, and so I should have all the updated drivers. I then contacted Lenovo Customer Support. I was told that I should install Thinkvantage System Update to see if there were drivers that needed to be installed. I installed it, and it found around five drivers that needed to be updated. I then updated them. That happened last night, and my computer has been running fine since. If I have any more problems, I'll be sure to post them here.

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I am having problems with my desktop computer with Windows 7 32-bit home deluxe booting. I try to power it up and everything goes okay for a while. Eventually the windows logo comes up, but then the computer shuts down without warning. Once this happens, the computer seems mostly unresponsive to a restart using the power button. Press power on does something (some lights come on), but it doesn't even get to the Bios. I have to turn off the power supply then turn it back on. Then when I press power on, the computer tries to boot up again. A couple of days ago when this first happened, upon reboot Windows entered a "startup repair" process. After this, the computer was able to boot. However, trying to boot today is even worse. While Windows is running the startup repair and tries to boot, the computer does the shut down thing again.

I'm not sure if it's a heat issue, as I've tried to boot from room temperature. Mind you, I don't know how long it takes for things to heat up, maybe 30s is all that is needed?

What really confuses me is that I have to cycle the power supply in order to boot again. Maybe there is a simple explanation for that though.

During the startup repair I'm given the option to do a restore, so I'll try that next.


Answer:Booting shuts down unexpectedly

It sounds to me like your power supply or something that connects your motherboard/devices to your power supply is failing. If the computer can't receive power properly then that's definitely the problem. If all the other devices were booting yet certain devices weren't then it could be something else, but since it's everythnig it's probably the power supply.

Depending on what kind of computer you have and how many devices you have you will need a power supply of atleast 350-400 watts or more. If you've built your own computer you'll know what you need, if not, check the rating on your old power supply.

If you don't need anything more than 430 watts, one of these will do nicely:

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Last April, my computer started to shut off unexpectedly and without any warning at all. I would have to hold in the power button for about 30 seconds, let it off, and push it again and it would reboot. It did this for several weeks without warning. Before I knew it, it wouldn't even boot up again. I took it to a local computer guy, who checked it out and told me that the motherboard, hard drive and the memory were all "fried" and that I had to get all new. I did so.
Now, the same exact thing is happening AGAIN! I don't want my computer to "fry" again. Does anyone have any idea what could be causing this? Could this be a cooling issue? I really don't know much about computers, and don't know if I have listed enough information, so please let me know if there is any other info you may need (and how to get it).

I have: an MSI Km2m Combo-L Motherboard (VIA KM266 Chipset)
AMD Athlon XP 2200+ CPU
Maxtor 40gb Hard Drive
Windows XP Professional

Answer:Computer shuts off unexpectedly!

Hey, check your Psu, it have to be the problem, what Mobo do you have, and what psu?

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My laptop is fairly new (bought in September 2016) and has started randomly shutting down even if I am only running Netflix or a news site on google chrome. The screen suddenly goes black and everything cuts out all at once like when a house loses power. When I turn it on again, it turns on as it normally does -without any message saying it wasn't shut down properly. This has happened about 5 times in the past week and I'm not sure why as this is only a recent problem. The laptop has not overheated any of the 5 times it has randomly shutdown, so could it be an issue with the software or hardware? It just shut down again as I was typing this up!!!!! 

Answer:F5-F73G unexpectedly shuts down

Hi,Is it shutting down only in battery or with AC adapter connected as well? If you haven't tried without the AC adapter connected, try it. You could try a battery reset, instructions are here: could also check the memory sticks are seated properly.If that doesn't help, you need to get in touch with Acer Service centre in your region, as it's a new laptop could be a faulty hardware.

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My Custom Computer Specs:

P4 3.0 GHz
1 GB Ram
Radeon 9600Pro Video Card
80 GB HD
Windows XP

Just recently my computer started shutting down randomly whenever it feels like it. I dont know if its a hardware, virus, or power problem. Please help me I am desperate to fix it.

Also, my monitor recently started acting weird. When I turn on my computer and turn on my monitor, my monitor would stall for 30 seconds before showing anything. The status light would be orange for 30 seconds and then turn green and then Ill start seeing things on the screen.

I am going crazy. Help.

Answer:Computer Shuts Down Unexpectedly

When you say shut down, is this an instant power off or it is just as if you had shut down Windows properly?

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Hello, I recently purchase a x220t, and i have now experinced an unexpected shutdown for the 6th time.  Today was the first time it happend during normal use.  Every other time it's just shutdown while running 3D Mark Vantage.  Everytime i run this program it  just turn off at some point.  This wasn't really an issue until it did it today while I was working in MS Word, MS Excel, Chrome, and Firefox.  All these shutdowns have happend while plugged in and hooked up to my 30in monitor i'll test it with out that shortly.

Answer:X220t i5 Unexpectedly shuts down


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Hi, I had previously posted a question but forgot to give the pc info. I have a desktop pc pavilion model p6-2014 with operating  system Windows 7 Home Premium 64-bit.  I have not installed any hardware or software except connected a new router. My computer shuts down unexpectedly several times starting 2nd week of this month. At right hand bottom of screen, there is a msg that reads: " Display Driver Stopped Responding & has Recovered. Below that is another sentence that says: "Display Driver AMD driver has stopped responding & has successfully recovered. Black screen follows then asks if I want to start windows normally and I have to sign on again. I am not a computer savvy person and do not know what to do. Pls help and provide detailed steps on how I resolve this problem.  Also, I can not access the HP Support Assistant app. Getting a pop up msg that says: HPSF.exe has stopped working. This app has encountered a serious problem and must close. How can I put this app back?   

Answer:Computer Shuts Down Unexpectedly

Hi,When did this problem start?  I suggest you try a system restore to a point before the issue began.  There might be a driver conflict causing this issue. Here are the instructions:

-ChrisI work for HP.Support Forums are now on your mobile phone:

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I am having a problem with my computer shutting down randomly. I am an engineering student and I run CAD programs on my computer and it irritates me to no end when I am in the middle of working on something and it just shuts off. I talked to someone else about my problem and they said that the CPU is trying to pull too much power from the power supply and so it thinks that it is shorting out, so it shuts off. The only time that it ever shuts off on me is when I am using SolidWorks (CAD program). I keep my Task Manager window open so I can watch and see what it is doing before it shuts off and the CPU is running from 85-100% with only 990Mb of memory used. My computer is about a year old. It is a HP Pavilion dv4000 notebook and has a 1.6 Pentium M and 2Gb of RAM. I don't know what could be wrong. What can I do to fix this?

I plan on upgrading to a new computer hopefully this summer, but until then i need to fix this if possible. Aside from my problem of having to do all of my schoolwork more than 2 or 3 times, who would you recommend me buy a new computer from? I was thinking Dell or Sony... What do you think?

Thank you!

Answer:Computer Shuts Off Unexpectedly

hello & welcome to TSF,

first of all i need you to do this,

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

now if you do have the Windows XP... Read more

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I am running NAV on WINXP Home SP2. When accessing mail (Outlook 2003 accessing MSN mail and a mailbox hosted on a private domain), I occasionally have a prblem where CCAPP just shuts down. It leaves the following message in the Event Log:

Faulting application ccapp.exe, version, faulting module asengbay.dll, version 2004.1.4.17, fault address 0x00010209.

For more information, see Help and Support Center at

Does anyone here have any odeas what might be happening?

Thanks in advance for thoughts.



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here is the bugcheck after the computer started back up. everything was running fine then !BAM! restart.
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0xe2bf877c, 0xac660890, 0x00000000)


Answer:Computer shuts down unexpectedly

is the computer setup to create a minidump when it crashes if so post them here

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Okay, so as the title says, my computer has been shutting down unexpectedly every once in a while. Like I will be in the middle of an application, downloading something, or just plain reading something on the internet and my computer will shut down. The monitor will go off completely, but my modem will have the green (on) light on and a constant yellow light which usually means it's processing something or opening a program. It really sucks. Like I have to unplug the power source and re-plug it in to turn my computer back on. I've tried virus scans but nothing comes up so I'm lost. And I'm not sure if it started before or after I connected my new external hard drive, but I'm thinking it was after.

Answer:Computer shuts down unexpectedly

Hello and Welcome to TSF

So it actually is not shutting down completely, you can hear the fans spinning and the hard drive has activity, is this correct?

Possibly overheating, open the case and take some canned air and blow out the dust bunnies. While you have the case open you can boot up the machine and physically look to make sure the fans are spinnning, esp the fan on the cpu

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Look in the Device Manager for any conflicts, yellow question marks or exclamation points

Check the error messages by looking in the Event Viewer and post them back here (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

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The computer shuts down unexpecedly at least once every time it is used.  will not start again unless I plug it into the charger.   The battery is often fully charged when this happens.  Sometimes if I get it started quickly it will come back on with everything the way it was when it shut down.  Other times it boots up, and I have to log in and start it as usual.  If I happen to have it plugged in to the charger when I start it I do not have he problem.   Of course that is not ideal, I need for it to be portable as it is intended to be.  Any help would be appreciated.

View Solution.

Answer:spectre x2 shuts down unexpectedly

Hi @Twindy91?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 shutting down after updating Windows 10. You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed! I am seeing that if you change the power plan options to balanced option in the Notebook will help. Here is a link that will help. Go into your power options. Select Balanced and click Change plan settings. Click Change advanced power settings. Then save setting changes. Restart your Notebook and see if the setting options have changed. You could also try: In the Device Manager, click the arrow next to Display Adaptors to expand that categoryRight-click on Graphics and select Update Driver Software if more than 1 Graphics adapter do 1 at a time.Choose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driverAfter the installation is complete, restart your Notebook.Please let me know how this goes.Thanks.

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Hi,i have a big problem with my laptop.After i replaced its motherboard which i bought it from China online,my laptop closes every 2 hours,but without like shutting down on the screen or anything,it just turns off.The guy who replaced the motherboard didn't installed a new windows after,he just replaced it and gave it to me like that.Another thing is that aparrently my hard drive is on 26% health,maybe this could be a reason? but before the new motherboard everything was fine.And now please i need some help because it drives me crazy every 2 hours .And everytime is 2 hours,like it has a timer or something inside and knows when those 2 hours passed.I'm thinking to buy a new hard drive to replace this one,to install a new windows and i'll see after.So any suggestions would help.Thank u

Answer:My Windows shuts down unexpectedly

Welcome to the forums droopy1986!

Well, gosh ,don't know where to start..............

1. You replaced the motherboard on the laptop. Are you 100% certain its the right one for your machine? Might explain the HD health thing. Is it a quality board and under warranty? Have you updated the BIO's on it?
2. I don't think a "new" windows will solve anything. A new INSTALLATION, as you say was done should have fixed any software ( O.S.) problems.

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Whenever I try to access my email account (on I can get into the account, but then when I select "check mail" Explorer creates an error and shuts down. No explanantion of the error is given.

Answer:Explorer shuts down unexpectedly

Try to run SFC.EXE /scannow from the run box. Remember the space between exe and /

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My computer shuts off when searching for files, scannng for viruses, running PC1clik etc. It also indicates programs like adobe acrobat aren't installed and I hve to manually open it. Does anyone have any ideas? I've searched microsofts knowlege base but no luck. I have win XP P4 2.2 Toshiba Satellite 512kb.
Thanks. I'm counting on you.

Answer:computer shuts off unexpectedly

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Hi! My T400 shuts down unexpectedly recently. I don't know what caused it -- this behavior just seemed to start randomly. I went from "Power Saver" to "Balanced," thinking it might be a power problem, but it still happens. Symptoms: One interesting sign is that when I close the lid while I'm plugged in, the moon (sleep) shows up like normal but not without the battery with the + sign still lit up. Then the moon light turns off, followed by the battery with the +. Then when you open the lid, the computer is off, so you have to turn it on again. This occurs less now, but the computer can shut down right while I'm using it. I'd really appreciate it if anyone could figure out why this occurs,Thanks!!!

Answer:T400 shuts off unexpectedly

Hi,  Also with this problem is associated:when I try putting the computer to sleep, it shuts down instead and restarts. Is this familiar to anyone? Thanks

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I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!

[ Name]
Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
Task Category: None
Level: Warning
Computer: Christopher
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit Working with the AppInit_DLLs registry value for more information.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Wininit" Guid="{206F6DEA-D3C5-4D10-BC72-989F03C8B84B}" />
<Task>... Read more

Answer:Laptop shuts down unexpectedly

Have you uninstalled your Nvidia drivers?

Run the default windows drivers for a bit see if it stabilizes.

If all is good, then use a different Nvidia driver version.

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my computer (windows XP) will turn off unexpectedly, particular when I run spybot (about 1/2 way through the scan), and also when i run some music programs such as Pro Tools. here is a hi-jack log: thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:27:09 PM, on 4/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:... Read more

Answer:Computer shuts off unexpectedly

Hi woodstiff

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. Since it's been a few days since you last posted a log please follow these instructions if you still need help and I'll be happy to assist you.

Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, 2 text files will open - main.txt and extra.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.

To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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My Dell Inspiron 1750 laptop has been shutting down lately. When I log back on I get a message that Windows shutdown unexpectedly. Following is the error message. I have also attached the dump file.

Any help in resolving this will be appreciated.

Problem signature
Problem Event Name: BlueScreen

OS Version: 6.1.7601.
Locale ID: 1033
Extra information about the problem
BCCode: 7a

BCP1: FFFFF6FC40006648
BCP3: 0000000083E9D860
BCP4: FFFFF88000CC9260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

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My printer always worked fine up until today. I was trying to print an email receipt when suddenly my computer shut down and restarted automatically. Then the pc said it was recovering from a serious error and that the problem was due to hardware or software issue and can cause loss of data (told me to back up my data). Scary! This is the first time I see this! Can anyone help me please? Thanks.

Answer:Computer shuts down unexpectedly

Overheating, corrupt Driver, Faulty PSU, virus/sCan you tell us if its a Laptop or a Desktop, and what make/brand please.

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Several times a day Windows will shut down with no warning. Sometimes I get a BSOD, sometimes I don't. I have downloaded MiniToolbox and Speccy. Please tell me what to do from here.

Answer:Help! Windows shuts down unexpectedly

Please provide us with the make and model of this computer.
Below are instructions for running Speccy and posting the hyperlink in your topic.
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
When the MiniToolBox has run there will be a text log, copy and then paste it in your topic.

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Computer shuts down unexpectedly!

Answer:Computer shuts down unexpectedly - Help!

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

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Win7 64 bit OEM, ASUS P6T MB (Not Over clocked) with 6GB Ram, bought from computer store who built computer, I have had about 4 shut downs with the following reported on boot up;

NOTE: It has never happened while I'm sitting at computer.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062E4A20
BCP3: FFFFF80000B9C518
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:


The only difference in the last 2 reports are

BCP2: FFFFFA80062E5060
BCP4: FFFFFA800009C518



Any help appreciated as I haven't a clue what any of this really means so don't want to screw everything up by trying to guess a fix.

Answer:Win7 64 shuts down unexpectedly - Help please


So this is happening more when you just leave the PC on and unattended? I'm just suspecting Sleep/Hibernation or one of the hardware devices and mainly either network or usb.

But do run through this guide and "attach" in a text file the minidump log as mentioned as just want to see what the faulting file is.

*guide on how to attach a file is in that guide

Also do you have any yellow ! marks in device manager, if so what. If you have external devices (please name them, like printer, external hdd etc) , then unplug them and leave PC on to see if it crashes.

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I have an Acer Aspire 5720Z which keeps shutting down unexpectedly.
I have tried changing the hard drive and Ram, even different operating systems, but the problem keeps happening. I dont think its heat related as it can occur within minutes of switch on.
i have a bought a new mains adaptor, but it still happens whether on mains or battrey power.
Anyone got any ideas??

Answer:Laptop shuts down unexpectedly

I dont think its heat related as it can occur within minutes of switch on.Click to expand...

Heat occurs in mins on the CPU - if the fan is blocked or not spinning - it will shut down very quickly

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I have an IBM thinkpad t30 laptop and all of the sudden it just started turning off unexpectedly. It started doing that a few weeks ago. It began doing it only when I'd use a processor intensive application but now it seems to be doing it at other random moments. I used to be sure it was just overheating but now I am not so sure since, like I said, it even turns off when I'm not doing something necessarily demanding for the cpu and it doesn't really feel that hot. When it shuts off it just does so without going through any motions, just in completely abrupt fashion. The only way I have figured out to turn it back on again is to unplug the power supply (from the computer), wait 5 or 10 seconds then switch it back on. It won't respond unless I unplug it first. Once it's back on I just plug the power supply back in. Anyway, I'd like to see of anyone here can help me diagnose the issue so I can see if it's something I can fix myself or if I'd need to get some expert to look at it. Thanks for any info.

Answer:ibm thinkpad shuts off unexpectedly

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I have Windows Vista on my Satellite P300D-12l comp and I would like to setup Windows XP.
Is it possible to do that and have?
If you know where to get drivers please write.

Answer:Satellite P300D-12l and WXP installation

XP drivers are available here:

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My P300-100D won't start-up normally.

It hangs after showing the announcement that Windows is being started.
First I have to start-up in Safe-mode, and if I'm lucky it will start normal after choosing 'restart".

The strange thing is that this problem only appears after the laptop has been shut-down for some time.
If I start up short after a shutdown, there seems to be no problem. I'm using Windows Vista Home Premium with SP1.

Anyone any idea?

Tnx in advance!

Answer:Satellite P300D-110 won't start-up normally

This is a strange issue.

Have you looked in the event viewer? Maybe there you can see something about this problem.

Furthermore I would make a BIOS update.

Sorry that I can?t give you more advise but in his case it?s not easy to say what is wrong.

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I'd use the laptop now for almost 6 months and have tried many solutions to get the cooling-fan on a lower rotation to reduce noise.
All the time the fan turns on almost maximum rotation and a lot of hot air is coming out on the left side.
I'd installed Vista, W7 (evaluation and RTM-version) and W=XP Pro, but none of the OS's will bring down the fan rotation.
Even when the laptop is not in use (power on / idle) and there is NO moving screensaver or something, the fan keeps full rotation and produces a lot off noise.

I'd configured the Power management under XP to the Minimum Power option, but even that had no effect to the fan.

BIOS updated to the most recent one.

Anyone a clue to get less noise from this machine?

Thanks in advance,

Answer:Satellite P300D-15C - To much fan-noise


As far as I know the cooling modules are controlled by BIOS as well.
BIOS contains an fan table. Fan table contains information about different temperature levels and when and how fast the cooling fans should rotate.

Furthermore if you are using vista then you could change some settings in Vista Power Management.

Here is a nice How to:

TOSHIBA Power Saver Settings -> Cooling Method
+Specifies a CPU cooling method for either maximum CPU performance, or better battery life with reduced CPU performance. If the sound of the CPU fan seems too loud, a setting that optimizes battery life will also cause the CPU fan to turn on less frequently.+

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Is there a x64 VAP for Windows Vista or Windows 7 that will work on a Satellite P300D?
I can basicly find all the x64 drivers from other sites, but I can't get my FN button to work without the VAP, and the x86 one won't install.


For anyone interested:

[ =2&selFamily=2&selSeries=152&selProduct=778&selSho rtMod=null&language=all&selOS=27&selType=all&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=all&type=all&page=7&ID=66647&OS ID=27&driverLanguage=13]

Answer:Satellite P300D - Is there a VAP for x64 Windows available?

Hey mate,

It seems that no 64bit Value Added Package for Satellite P300D and Windows 7 is available at the moment.
Maybe it will be released in next few days or weeks?

But what you can do is to try the Value Added Package for Vista x64. The link that you posted shows VAP 64bit and you should try this. Maybe it will work?

Furthermore you can give us a feedback about this. I?m interested in it.

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My laptop drops down like 2 times in a day. It happens when the computer is very busy, such as if I am playing games. I think it is because my laptop becomes to hot, but how could i see if that is true? Am I able to see the cause of this problem somewhere? Everest says that my processor is 80 degrees Celcius. I also give the exits of the fan free space, I do not block the exits and entrance of the fan(s).

I hope i will get an answer soon.


Answer:Satellite P300D-12D drops down


It?s not easy to say what is the reason for this but have you tried to clean the notebook?
You can use compressed air spray to blow out the dust from the cooling ventilators and therefore it?s not necessary to disassemble the notebook.

Furthermore make sure that there is enough free space around the notebook for the air circulation and don?t use it on the bed or couch. So should only use it on a table.

By the way: Which OS and display driver do you use?


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After a new installation of Windows 7 32 bit I need the driver for the Fn-Keys and the touchpad drivers. The search says, that these drivers are not aviable.
It is a Satellite P300 D PSPDCE

Looking forward to your help.

Cheers Chris

Answer:Need some drivers for Satellite P300D

If you cannot find drivers for Win7 install drivers for Vista.

What you need for FN functionality is Toshiba Value added package. Touchpad driver must be available. I?m not sure which one do you need but try with Synaptics. If this will not work remove it from the system and install ALPS.

Long time ago i?ve installed Win7 on brother?s P300 and it works perfectly.

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I was wondering if you experts can give me some advice... my GF is planning on buying a new laptop and so far we are interested in these two laptops:

She?ll be using her laptop for surfing, playing music, watching movies, even occasional gaming. The P300D model has a stronger graphic card, they both have the same amount of RAM, namely 3 GB, disk space isn't that important as she has an external disk. What about the processor? the P300D model has AMD Turion 64 X2 Dual-Core RM-70, 2.0GHz, whereas the P300 model has Intel Core 2 Duo P8600 2.4GHz 1066MHz 3MB. So which one is better? I?ve heard that this P300D model has a problem with overheating when playing games. Is that true?

Anyway, thanks a lot for any input.


Answer:What to buy - Satellite P300 or P300D?


The Satellite P300 with Core 2 Duo P8600 is faster as the P300D with the Turion 64 X2.

If you want to play games on the notebook you should take the P300D. The graphic card is faster and the difference between the CPU?s is not very different.
For all other applications the Turion CPU is fast enough.


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I'm new to the forum and hope i am in the right place.

I have been tearing my hair out trying to connect my Satellite P300D to my LCD TV.
All connections seem ok and the wallpaper appears on the TV but nothng else,

No cursor, icons or anything else from my screen.
When I click on identify a 2 appears on the TV to show it is recognised but I cant get any further.

Has anyone got any ideas?

Answer:How to connect Satellite P300D to LCD TV

> All connections seem ok and the wallpaper appears on the tv but nothng else,
For me it sounds like you have extended the desktop to the second monitor.
This means that all icons will stay on the primary monitor (notebook display) and you would get an additional extended desktop screen.

Go to display properties, mark the second screen (external monitor) and disable the option; extend my Windows desktop to this monitor.

Usually you should use just the option FN +F5 in order to switch to the external monitor

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I have a big problem with my Satellite P300D notebook. Most of the time when I play the onlinegame World of Warcraft it's overheating and the notebook shuts down. I tried nearly everything.

I tried to clean it, I bought a cooling pad but its still overheating. Also the notebookkeys are getting really hot. I already had 70C measured with Speed Fan.

I dont know what to do. Maybe its because of that I dont have a Toshiba graphic driver.
Where can I download it?

Can you give me a link?
And sorry for my bad english I am from Germany ;).
Need an answer quickly!

AMD Turion(tm)64 X2 Mobile Technology TL-60
ATI Mobility Radeon HD
Normally World of Warcraft should be no Problem to play with this notebook.

Please help me!

Answer:Satellite P300D overheats!

>I dont know what to do. Maybe its because of that I dont have a Toshiba graphic driver.
This could be the reason why your notebook overheats!
The usage of the 3rd party graphic card drivers can cause such overheating.

The point is that non-Toshiba graphic card drivers are not designed for the mobile usage.
The drivers don?t support an overheating protection and therefore the GPU would crate more heat dissipation which would lead to a higher internal temperature.

I don?t know what P300D-xxx do you have exactly but you could find all graphic card drivers for the ATI graphic card on the Toshiba European driver page!

Check it!

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My computer is Toshiba Satellite P300D, and I want to connect my TV via HDMI, because there are 2 HDMI input port.
So what kinds of cable do I have to buy to connect HDMI? Do I have to download some software? How about the audio?


Answer:How to connect my Satellite P300D to the TV?

Visit electronic store and buy high quality HDMI cable. Talk with your local dealer and pick up info which one they have.
To connect your laptop to the TV is simply.
Connect both devices with the HDMI cable, choose HDMI channel on TV and use FN+F5 to switch to TV.
Everything should be OK.

Please let us know if there is some problem.

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Some info:
OS: win Vista Home Premium 32 bit
BIOS: 3.30-WIN

After one of the windows updates after rebooting my notebook I got errors:
Resource conflict - PCI Serial Bus Controller on Motherboard
Bus:09, Device:01, Function:00
Resource conflict - PCI Serial Bus Controller on Motherboard
Bus:09, Device:01, Function:01
Resource conflict - PCI on Motherboard
Bus:09, Device:01, Function:03

With F1 I just confirm and the system boot normaly. But then I realized that firewire and multi card reader don't work anymore. I checked under Devices and I have problems with the following devices:
IEEE 1394 Bus Host Controllers
- OHCI Compliant IEEE1394 Host Controller (not enough resources)
Other devices
- PCI Memory Conroller (no driver installed)
- SM Bus Controller (no driver installed)

I have tried to:
- undo the last windows update,
- load bios defaults,
- reset bios with taking out the battery from the motherboard and waited 1 hour
- reflash last bios version,
- reinstall everyhing from Rescue CD.

Nothing helped. The errors are still present.

Is there something more I could try o do or is it motherboard failure?


Answer:Satellite P300D-13J PCI conflict

> Is there something more I could try o do or is it motherboard failure?

Well, if you already tried to recover the system using the Toshiba recovery disk (your wrote that you have already tried this procedure) and if this did not help to sort out the issue, then the problem might be related to the motherboard fault.

The resource conflict error message says that some device (part of the motherboard) causes the issue.
In your case it?s the PCI Serial Bus Controller.

From my point of few there are no many options to get it fixed.
I think the motherboard has to be replaced. :(

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I have got an P300D-14E running on a Win7 32bit system. I have installed also the latest graphics driver from your homepage.

It is completeley unpossible for me to get the s-video TV Out running. I don't think that there is anything wrong with the hardware either, because there is a picture shown on my TV while booting. After the welcome screen apeared it turns black. I tryed out every possibility in the drivers options. Also I tryed out the options in Windows 7. The Television is recognized and the symbol of it is shown either in the ATI and else in the windows options.

Of course I tried the F5 Bottom, too.

Do you have any experiances like I have with windows 7?



Answer:Cannot use TV Out port on Satellite P300D-14E

As far as I know this old notebook was delivered with Vista so you probably use own Win7 version?
When you press FN button can you see flash cards on the top of the screen?
When you press FN+F5 can you see different display modes?

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Model as in the subject, os - MS Vista Premium. After few minutes (3-5 minutes) when computer starts, CD/DVD drive is not shown in system catalogue or device manager. Discs cannot be read too. When the disk was put into the drive it cannot be opened - still want read the disc but there are no results.
Is this signs means that CD drive is damaged? Maybe something else??

Give some advice if you can please...

[email protected]

Answer:Satellite P300D-10U and CD/DVD malfunction


sounds like a serious hardware issue. I mean, if the drive wants to read and cannot read then is something with the intergrated electronic of the drive.

May I ask you which burning applications or Media players you have installed?? Did you already performed a full system recovery to exclude some software related issues? That would make some sense because if some software is blocking/interfering with the drive, you can sort such an issue with an full recovery completely out..

How long do you own this machine and when has it started to malfunction?


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I have my sisters Satellite P300D laptop, and according to her it came with no CD.
I was wondering, how I would go about formatting it without using a disk. I've done it once before but I can't remember how!

Please help as soon as possible!
Thank You.


Answer:Satellite P300D Formatting. (No CD)

All new Toshiba notebooks like Satellite P300D are delivered without installations CD/DVD but you have possibility to do this alone. For this purpose Toshiba has designed small toll called "Toshiba Recovery Disc Creator". The shortcut you can find on desktop.

Start this small tool, put empty DVD-R (use high quality media) and start recovery DVD creation.
Maybe you will need 2 empty medias.

So please be sure this installations DVD will be on safe place because if something goes wrong you can use it to install Vista again. After using this installations DVD you will have ?factory state? again like after first start.

Please note when you use this DVD whole HDD will be erases so be sure you will back up all important data before you use it.

More questions?

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Does anyone have drivers for WIn XP for Toshiba Satellite P300D-10V - at least for network adapter and sound?

Answer:Satellite P300D-10V - Win XP drivers?

Actually there are no drivers available but you can use the original drivers from the manufacturers of the components you asked.

For sound visit the website of "Conexant" and for LAN visit the site of "Marvell".

They work and you can use the hardware without the need of toshiba drivers.


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I want to instal win xp on my new notebook.
So i downloaded the display driver from the toshiba-page. I use the sata-driver from this package to create a new instal disk.

But the win xp setup didn't recogniced my hard disk.
Now, iam searching for the right sata-driver.
The display package name is:

Here the content of the txtsetup.oem from the sata-folder:

; This file installs the SiI 3112 non-RAID serial ATA driver as part
; of text mode setup on Windows NT, Windows 2000, Windows XP,
; and Windows Server 2003.
; Copyright (C) 2002-2003 by Silicon Image, Inc.
; All rights reserved

disk1 = "Silicon Image SiI 3x12 SATALink Driver Installation Disk",\si3112.sys,\

SCSI = Si3112_XP

SCSI ; HwComponent section
Si3112_XP = "Silicon Image SiI 3x12 SATALink Controller for Windows XP/Server 2003"
Si3112_NT = "Silicon Image SiI 3x12 SATALink Controller for Windows NT 4.0 and 2000"

driver = disk1,si3112.sys, Si3112
inf = disk1,SI3112.inf
;;catalog = disk1,

driver = disk1,si3112.sys, Si3112
inf = disk1,SI3112.inf
dll = disk1,SilSupp.cpl
;;catalog = disk1,

id = "PCI\VEN_1095&DEV_3112&SUBSYS_31121095", "Si3112"
id = "PCI\VEN_1095&DEV_3112&SUBSYS_34238086", "Si3112"
id = "PCI\VEN_1095&DEV_3112&SUBS... Read more

Answer:Satellite P300D-12y - XP does not recognize the HDD

If you want to install the Win XP then access the BIOS settings, change the SATA mode from AHCI to compatible and save the changes.

Then boot up using the Win XP disk and install the OS.

That?s all!

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I have a Toshiba Satellite P300D-13J (Part no: PSPDCE-01500PR3) type notebook. Could anyone tell me if the CPU can be upgraded and if it can could anyone tell me what kind of CPU is compatible with this notebook?

Thank you in advance!

Answer:Cpu upgrade on Satellite P300D

*+Is it possible to upgrade the CPU or GPU of a Toshiba Notebook?+*

I read many threads here in the forum about this theme? you should also use the forum search option to get other discussions.
It seems that the CPU upgrade is not official supported. But some users upgraded the CPU (on Intel platforms) and it worked ok. Usually you have good chances to upgrade the CPU if the chipset would provide such support.
The notebook?s chipset seems to the an +RX780M.+

However, there still a risk of compatibility problems between the BIOS and new CPU? so even if the new CPU would be supported by chipset, then BIOS might cause some problems? so such upgrade it?s always risky.

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I have a ATI videocard HD3650 in my Toshiba Satellite P300D-10V model and I can`t use my TV out!
It doesn`t work! How to start it!

I use a newest original driver! With previous driver TV out didn`t work too!


Answer:Satellite P300D-10V - Problem with TV OUT


The notebook seems to support a 4pijn s-video port and HDMI port.
What port did you use to connect to TV?

You can use both and this depends only on the available port on TV.
Choose the right channel on TV and then use the FN + F5 key combination to switch to the TV out.

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I now use my Toshiba for almost a year and the CPU tempature is rising till 70? and sometimes 90?.
This is way too warm for a laptop so how can I clean the fan? or help the problem..


Answer:Satellite P300D CPU gets till 70 - 90

After one year of usage I can imagine that dust blocked cooling fans and notebook cannot be cooled down properly. You can try to use vacuum cleaner but this is definitely not the best solution.
Notebook should be disassembled and then you will have access to cooling modules and cooling grill.

Disassembling should be done by authorized people only. Without maintenance manuals it can be very risky and valid warranty will be cancelled too.

So what you can try is to obtain vacuum cleaner and try to remove the dust. You can also test how it works if you reduce notebook?s performance and set cooling method to minimum level.

5 more replies
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I bought a Satellite P300D-136 and updated BIOS at 1.90 version, but Power Management doesn't work.

Vista and Ubuntu 8.04 reported me impossibility to modify frequency of my turion x2 ultra zm-80, so it stucks on 2,1 GHz, even when not used...

What can I do?

Answer:BIOS bug on Satellite P300D-136

And what is with Power management?

Are you writing about Vista or Toshiba power management?

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Hi everyone

I am using Toshiba p300 d-10v laptop till one year. After one month I've bought this notebook, I had some problems with it. For those problems I'vee sent my laptop to the service twice in three months.

First problem was it is overheating and closes the system. Second problem was about the ATI Graphic card. For those two problems the service person told that they did not see any problem and they sent it back. I am not going to sent it to this service in Turkey again.
I want some suggestions to find a solution for me.

As I heard from internet about this problem there are many users in Turkey having the same problem at that model of notebook. I can only use %70 percent of processor so if it goes up than it shuts the system, why I should use less than %70 percent of the capacity. If I knew this I would buy another model notebook. There was no any information about this model of notebook when I bought this model.


Answer:Satellite P300D-10V is overheating

Hi mate

I don?t understand how you can use only 70% of the CPU performance.
Usually the CPU supports the ?AMD PowerNow Technology? which allows you to use the CPU in Automatic mode.
In Automatic mode, the speed and voltage are controlled dynamically and automatically. It depends on the application how fast the CPU would run.
In Automatic mode, the needs of the application environment dictate the amount of performance required and power used.
This mode of operation ensures that only the required amount of power is dissipated.
Simply said if the application doesn?t need the full CPU performance then the CPU will not run always with 100% and will not create high heat dissipation.

But the notebook could overheat if you would use non-Toshiba graphic drivers.
The drivers which are not certified by Toshiba don?t support the overheating protection and the usage of such drivers could lead to a overheating. Therefore you should use always the Toshiba drivers because such drivers are designed especially for the notebooks graphic cards. Drivers from ATI page are created only for desktop PCs.

Finally it?s strongly recommended to use the notebook on the table and to ensure that there is enough free space around the notebook to ensure a good air circulation.
Especially in countries or regions (i.e Turkey, Africa ) where the temperature is higher it?s really important that the notebook would be cooled properly.

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I have OE running on an XP Media Ctr machine. Pentium D 3Ghz, 1 gig of ram.

OE shuts down randomly when I create a new message. I can create several messages and then all of a sudden, it shuts down without warning. The only way to get it back is to restart the machine.

I have uninstalled IE7 and reinstalled IE6. I would do a system file check but it wont recognize the recovery disk I have from when I purchased the computer.

Any suggestions would be appreciated.

Answer:Outlook Express shuts down unexpectedly

A recovery disk is not a Windows disk that SFC is expecting to see, but by inference if you have a recovery disk, all the Windows system files will also be on the hard drive, which is where it should be looking, not at the recovery CD.

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Hello everyone, and thanks in advance for anyone who try helping me.

Here is my problem:
every 5 to 15 min, one of the 2 events occures:
1. My screen shuts down for no reason (the yellow light turns into orange), but my computer is still working (i can still work on it "blind").
this is the rare event.
2. This is what usually happens: The computer shuts down completly.
when i turn it on again, some times it turns on but the screen is still off (like in the event number 1), and sometimes it goes on ok, until the next time it gets off for no reason.
If i wait some hours after it get shuts down, i can use it for longer time until it gets off, but if i turn it on a few seconds after it gets off, i can only work for a few minutes until it gets off again.

I'm learning in a university and i have a big test in a week from now, so its kinda urgent for me..

Thanks alot, Liran.

Answer:Computer/Screen shuts down unexpectedly

6 more replies