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Satellite U500-1DR series Notebook is not detected by the TOSHIBA Website

Question: Satellite U500-1DR series Notebook is not detected by the TOSHIBA Website


My Toshiba Satellite U500 - 1DR series notebook (Serial no . 1A058758R) is not detected by the TOSHIBA online autodetect system. When try to get notebook detected manually on the website, I fingd that the model (Satellite U500- 1DR) is listed neither in the list of available models nor in that of discontinued models. I am unable to download appropriate softwares/updates from the website.

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Preferred Solution: Satellite U500-1DR series Notebook is not detected by the TOSHIBA Website

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite U500-1DR series Notebook is not detected by the TOSHIBA Website


If autoetection doesn?t work you can find it manually but not using model name but model part number. Your U500-1DR has part number PSU9ME-xxxxx so please check Toshiba download page under and check for Satellite U500 with part number or short model number PSU9ME.

Can you find it?

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I've had my Toshiba Sat 1900 laptop for about 1 years now and I'm starting to get a few problems with it. I find that the computer is running slow, the monitor is acting weird when I scroll up and down I'm getting a wigly/wavy look from the screen (pixel problem?) and it just doesn't work as good as it did.

I've been told laptops don't last as long as a desktop pc. Is this true?

What should I do about my laptop with these problems? thanks.

Answer:Toshiba Satellite 1900 series Notebook

Have you ever used any utilities to clean out garbage from:


Temp Files

Internet files/Cookies




etc, etc, etc

How much free space is available on your HD?

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I bought notebook Satellite U500-1D8 with Windows 7 home premium Slovak language 2 days ago.
I need to reinstall it to Windows 7 ultimate English (I need English language, Windows 7 xp mode). Where can I get or download Toshiba utilities - Toshiba disk creator, Toshiba photo service, Microsoft office 2007 60 days test version and Toshiba recovery media creator? on the web pages are not.

I hate upgrade version therefore I bought full version of windows 7 ultimate English.
Please, help me anybody


Answer:Need some Toshiba utilities for Satellite U500-1D8

Huh ... I am afraid you will be disappointed now but here is the truth:

# Your notebook model was delivered with 64bit operating system only so if you need Win7 drivers, tools and utilities you can download them from Toshiba support & download page but for 64bit OS ONLY.
# ?Toshiba recovery disc creator? cannot be downloaded. If you don't use original Toshiba recovery image there is no sense to have it. This creator is not designed to create recovery image for current state but so burn already created recovery image (data files) to CD/DVD media.
# Toshiba photo service is additional software you can use with ?factory settings? only and cannot be downloaded additionally.
# Microsoft office 2007 trial version is kind of ?present? for people who have decided to buy Toshiba notebooks and it is not offered as additional option. You can use it with ?factory settings? only. If you want to have this trial version then contact Microsoft and ask for download.
# Toshiba disk creator is also additional software and can be used with ?factory settings? only. No download.

If you have more questions let me know.

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Hi all,

I ve been told rather advised to join this forum in order to require help for my BSOD problem. Firstly, I honestly wasnt expecting that amount of people suffering exactly the same problem with Win 7 !!! That was really freaked me out and I do really hope some of you guys can be able to provide some solid info....

I recently bought this laptop which is brand new and my first time to experiencing with blue screen problem with it.

I copied, zipped and attached it as you can see the "DMP.FILE" for anyone whom may or may not be able to give me an advice for this particular problem.

Thx in advance and your help will be highly appreciated.

Answer:BSOD Toshiba U500 Satellite Win 7 - 32

Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

So, let's try this the old-fashioned way.....

This is a STOP 0xF4 error that blames ntkrnlpa.exe as at fault. This isn't the case - as a problem of this sort would cause many more problems than you're currently suffering from.

The most likely issue, IMO, is either a "hacked" OS - or a malware infection. If this is the case, then repairs of any sort are unlikely to work effectively.

If this isn't the case, then you try running Driver Verifier according to these directions:


Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll... Read more

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What i will do to open or to use this laptop if i open i saw choose keyboard layout then continue rollback or use another operating system or troubleshoot or turn off your PC any suggestion or solution to this problem i dont reformat or software or upgrade

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on my Satellite U500 -11C, the power supply is not recognize anymore (the green LED remains off when i plug it)

i tested my power supply and it is OK

i disassemble my laptop to check the connector and the power is OK from the external connector to the connector on the motherboard.

with my battery, the computer works (but the battery is not charging anymore)

Do you have any idea on how to solve this problem ?
What can i check ?

Answer:Satellite U500 -11C - Power supply not detected

> Do you have any idea on how to solve this problem ?
If the battery and the AC adaptor are ok, then only one problem can cause this: faulty motherboard.
Possibly there is something wrong with the power supply electronic on the motherboard.

Of course this is only my personal opinion but I don?t see any other reason for that?

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Dears ,

I am receiving the below error on Toshiba HDD/SSD Alert:

" Unable to get disk information, can not use the alert feature."

I have uninstalled and reinstalled Toshiba HDD/SSD Alert but nothing has changed .
My laptop is satellie U500-1DR and the OS is windows 7 (64 bit )

Thanks in advance

Answer:Re: Satellite U500-1DR - Error on Toshiba HDD/SSD Alert

To be honest this message is not known to me although the same tool runs on my machine.

Try to reinstall Toshiba Value added package.

Do you use original Toshiba recovery image (operating system) that you got with your notebook?

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I have a Satellite U500-18L and two have been subjected to a major breakdown,

I need to use the restore disk, but I forgot that I create a restore disk,

I ask those who have the same model that creates a disk and then upload to any download site,

Thank you

Answer:Satellite U500-18L - Need new Toshiba recovery disk

Hi higry,

If you don?t have this disk it?s no problem because you can order it from Toshiba directly:

Alternative install Windows from a Microsoft disk if you have such a disk and download all drivers from Toshiba page.

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I have a Toshiba Satellite U 500 serie, and I just got a message saying "A problem with the cooling system has been detected. Please turn off the computer immediatly and return it to service".
Before doing so, I would like to know if someone had already this problem, and if there is a software solution?

Answer:Satellite U500 - problem with the cooling system has been detected

Check HERE to see if anyone else had this problem in the past.

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Windows 7 has been on the market for at least a year now. And I cannot believe, that there are only *4* drivers to download for a Windows 7 x 32 bit system (for 64bit System there are *145*). When one installs this system on U500 some of the drivers and almost all Toshiba Utilities are gone.. and there is no place, where you can download them from...
Can you , Support team,please do something about this question? A lot of people would be extremely grateful for that.

Kind regards

Message was edited by: ailieva

Answer:Satellite Pro U500-10N Drivers and Toshiba Utilities on Windows 7


If you want to discuss with support team than you must contact Toshiba hotline and explain the situation.
You are right. Win7 is long time on the market but it doesn?t mean that notebook manufacturers support both versions (32 and 64bit) for all notebook models.
Fact is that older notebook models delivered with Vista are supported for Win7 32bit but all newer notebooks like your U500 are mostly supported for 64bit version only.

Global trends in computing, mobile computing and software development go forward and it is important to have always better and faster systems. It is the reason why all notebook top sellers offer more and more platforms with 64bit OS only.

To be honest I don?t think Toshiba will offer 32bit support for U500.
I have U500-1EX with touch screen and use original OS that I got with.

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Hi All,

I purchased Toshiba Satellite U500 laptop around 8 months ago which came with Home premium. now i am planing to upgrade it to Enterprise since i am using it for my office purpose and they have got the key for same.

from the Windows forum i see that there is no upgrade plan for windows 7 enterprise and i will have to do a clean install for this. i am ready for a clean install but how i can get all the Toshiba utilities like face detection, echo utility, recovery media creator etc. (the bundle of Toshiba utility which came with the laptop).

I am sure there should be a way for this and i would really appreciate any solution for the same.

Thank you.

Answer:Re: Satellite U500 - Win7 HP to Enterprise without loosing Toshiba utilities

Almost all Toshiba specific tools and utilities are offered on Toshiba download page -
Have you already checked this page to see what you can find there?

I presume you want to install 64bit version and all offered drivers, tools and utilities are the same that Toshiba has used for recovery image creation.

Of course some tools like ?Toshiba recovery media creator? is not ready for download. You don?t need this tool for your own installation. This tool is designed for original recovery DVD creation.
If you want to make own OS installation and configuration it has nothing to do with recovery DVD creation.

Please note: additional software like Nero, McAffe and other stuff you can find in original recovery image will not be available for download.

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Recently purchased this notebook and there are no drivers for network controller, BCM20702A0, and PCI Device. I have tried searching for the drivers on the HP support website but there are no drivers listed for my notebook. Any help is appreciated.

Answer:No drivers detected on HP 2000-300 Notebook PC Series

Hi: You need these drivers for those devices... This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems. This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions. This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones. Below  is the driver support page...

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I have run into problems finding the right driver to fix my MATSHITA DVD-RAM UJ-861H ATA Device, and I need instant help to resolve this issue, Any suggestions?

Thanks in advance for your prompt and usual help.

Answer:HP Pavilion dv6000 and/or dv6500 Series Notebook PC' CD/DVD Not Not detected

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I'm wondering if anyone here knows where I can find drivers for

Toshiba Satellite A100 PSAAKC

The Websites I have found online have many models but not this one specifically.
I have re-installed to Windows XP and am having issues that will be resolved if I can download the drivers.



Answer:Drivers for Toshiba notebook are not listed on website


Obviously you have a Canadian notebook model. Please check Toshiba Canada support page under

There you can find drivers you need.


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The web camera on my laptop rarely works. It always says that no camera can be detected. Does anyone know why this is?

Answer:No cam detected on my Satellite A series

I can not say for sure but it is probably because you do not use delivered recovery image and the right software is missing.

Sorry I do not have better answer to your ?one sentence? problem description.

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Since the machine has no internal FDD, I used a USB FDD to make an ASR backup. The main backup is on a USB HDD, and the recovery disk was created in the USB FDD.

When attempting to use the ASR utility to restore the system to a new HDD, it fails with the message "Unable to find a floppy disk drive on the system" although the drive is clearly found as the machine boots. There are many references to this problem on Microsoft support, but none of them specific enough to help.

Do Toshiba have a solution or is it impossible to use ASR Backups on the Satellite series that have no internal FDD?

Answer:ASR Backup on Satellite A-series notebook


usually the drive has to be recognized as a normal FDD, but I don?t know how the backup utility handles that thing.

Can you please post the links to the microsoft articles? Maybe I can try to find some solution.
Casually a little question: did you tried to put the data on a USB-stick and boot from it? Maybe it would be a idea to make on another computer a image from that disk and put it on a USB-stick.
Perhaps it works?

Keep me informed about your success.


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I turn on my laptop, it boots completely up to icon screen last 20 seconds on then laptop turns off, what can it be ?

Answer:toshiba satellite 300 series on/off problem

You may have an application or service running at startup that is causing this issue. Try troubleshooting by running a clean startup (aka clean boot.)

Troubleshoot Application Conflicts by Performing a Clean Startup

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So, I turned on my laptop (which is a Toshiba Satellite) and it did not turn on.So I charged I and turned it on again and it worked.I wanted to go to another room and I put the charge in again.The screen doesn't work but the power button does (the LED of the power button does) . What do I do to fix this?

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I bought a Toshiba Europe GMBH in Aug 14 approx 6mts ago a message came up stating problems with hard disk and a sort of clicking noise .However it only occurred now and again .Due to pressures of life I didnt sort, It has started to show the message daily now and the noise is recurred . I took back to Argos yesterday and as not in warranty they advise I contact Toshiba . I am new to this can someone give me an email address or phone number and if possible advice .Many thanks

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My Toshiba Satellite laptop C55 series won't turn on, when I click the power button, the power button lights up for about 3 seconds, then goes off. I got it in 2003.

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Hi everyone,

I have a p50-a01d that has the standard multi drive so i cant play blu ray discs.

Wanting to know what new toshiba laptops have a blu ray drive from factory.



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Hello everyone,

My little more than one year old Satellite notebook won't turn on when I press the power button. The lights next to the button work, but the computer itself doesn't turn on (no HDD, no CPU).

I took it to a service, and today I called them - they're telling me that the video card overheated (and I didn't really understand, what I got out of it was that the soldered pins got detached) and that's what's causing the problem. They said they can solder it back for $250...

I'm a little skeptical, because I know that I can boot a [desktop] computer without a video card, at least to hear the HDD and the CPU.

Can it be possible that my computer doesn't boot because my video card is detached from the motherboard?

I'm also a little skeptical because I think what they're trying to do is rip me off, that's why I'm asking if this is reasonable. They charge me $30 bucks either way now that they opened my computer and "checked" what was wrong, and they walk away with even more money if they get me to agree to repair it...

My fear is that possibly they even fiddled with my video card now (let's say that the problem was a simple wire and they ruin the soldering on my video card...) just to get me to pay $250 bucks for the computer back.
If I choose to not repair this computer, they'll probably offer to buy it off of me for about the same price if not lower, and it's still a very good lapt... Read more

Answer:Toshiba Satellite A Series Doesn't Turn On

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I have been looking for manual for the Toshiba Satellite Pro 4200 Series for long time, spent many hours looking for it, I need the one which tells how to disassemble the laptop. If anyone came across it somewhere, please, please, let me know.

Thanks in advance. Cheersss~~~~!

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I can't find my last post regarding this, so apologies if this is a double up...
Other than disliking the OS 8.1 with its  OVERLY ANNOYING start screen/"charms" appearing whenever THEY wish, this appears to be a great little Laptop!
Reasonable specs for my needs, not unlike my 'Vista girl', but with a 750Gb hdd....
but.......... other than the A/C and WiFi lights at the front right, I don't see any others?
CPU activity in particular... so how do I know when it's running/struggling/etc???

Answer:CPU activity light on Toshiba Satellite C50-B series....?????

Hi OliviaITlover Depending on the laptop/computer brand and model you have, you won't have the same lights as others. Some offers light for the A/C, network (WiFi), network (Ethernet), disk usage, etc. while others only offers light for the A/C. Personally, I've never seen a light for the CPU usage. If you want to know your CPU usage (and if it's struggling), right-click on the taskbar and select Open Task Manager. From there, you'll see your CPU usage and if it's struggling or not.

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Hi guys. Apologies if this had already been raised but I need to get my laptop working.
I cannot get past Toshiba welcome on Windows 10. I am not able to work due to health issues so money is tight but have been quoted early ?100 to repair. Anything I can do myself, please??

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I am trying to format a batch of CD-RW discs.
Laptop almost seems to complete the formatting but an eventual icon appears stating Windows was unable to complete formatting the disc.

Any suggestions would be a help and also an explanation as to why i was able to format a standard CD-R disc no problem.

Answer:Unable to format CD-RW disc on Satellite P series notebook


First of all I would like to know what notebook model you have and I would like to know how you have tried to format the CD-RW?

Did you use an 3rd party tool like Nero Burning ROM?

I use Nero and this software provides an possibility to format an CD-RW disk.

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Hi there,

I have Satellite Pro with Vista. I am forced to use onscreen keyboard due to weird problem. Somehow number 2 key is typing continuously; I have to press Fn+ F11 to stop this. even then some other keys like w,x,c, m,n , which are not numeral keys don?t work at all (even without Fn+F11).

This has made it impossible for me to do any work. I bought my notebook online so I don?t remember receiving a recover disk.
Any help will be highly appreciated.


Answer:Strange keyboard issue on my Satellite Pro A series notebook

Have you newest Satellite Pro A300 notebook?

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my laptop has no power,

how can i book a repair?

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My laptop started having trouble with the letter h, it does not work.
Is this easy to fix or do I have to take it in somewhere to be repaired.

I have tried dusting it out.

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My son was using my computer and has somehow deleted all the TOSHIBA programmes that came preinstalled on the computer.

I am not fully computer savvy and seem unable to download them to re-install them.

Could somebody please give me assistance with this.

I would be very grateful .



Answer:Where to get all Toshiba Win 8 programs for Satellite L750D / L755D series

All Toshiba specific tools and utilities can be downloaded from Toshiba download page.
Post please exact model number and model name so we can send you link for download.

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Can it be possible i update my Toshiba Satellite 1800 laptop BIOS.Please suggest a solution on how to do it.

Answer:Toshiba satellite 18xx series bios update

Why do you need to update the BIOS ?

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My laptop started having trouble with the letter h, it does not work.
Is this easy to fix or do I have to take it in somewhere to be repaired.

I have tried dusting it out.

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How can I know if my toshiba is brand new or used?

Answer:Is my Toshiba Satellite L notebook new or used?

by checking if it came in the box sealed?
if not then its probably been used once there is no other way of checking rly.

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hello dears ...
i just bought a new laptop which is toshiba L series with embaded AMD R7 M260 Graphis card 2 GB
and i dawnload the driver from AMD site and install ...but cant even open AMD redion settings
i also tried to clean all drivers and install again and again still not working
so please anyone who can help me ....

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Hi I hope that someone will be able to help me? My Satellite C650 appears to not be able to load Reel Time, Tempro or Bulletin Board. Not sure if there is something that I should be doing to get this sorted, any advice would be welcomed.


Answer:Satellite C650 164 series Seem to have lost Toshiba Reeltime, Tempro etc

Have you tried to visit Toshiba support page and download/install all missing stuff?

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I am thinking of purchasing the Satellite L300-1AQ, how will i be able to connect to my Toshiba Regza 37" LCD?

The LCD has no VGA only 2 HDMI ports, is there a Toshiba notebook that has a HDMI port?
What is the most cost effective way on connecting any Toshiba notebook to my LCD TV?

Thanks for your help....

Answer:Satellite L300-1AQ Connection to Toshiba Regza 37" LCD AV series 37AV505DB


As far as I know the L300-1AQ supports only the RGB port (VGA port).
This port provides only analog signal and I doubt you will be able to connect it to HDMI port because you cannot convert an analog signal in digital signal.

I don?t know what further ports the Toshiba Regza 37" LCD supports but I think in this case the HDMI port is not useful.


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So my advent is a right off because of my/daughters stupidity turns out not only has the h/d failed and needs replacing but I never made a back up and the key for the legitamate xp download has worn off the back of the notebook.

So my ex has said ..hey I have a couple of laptops that need a little work, get them both going and you can have one for free..she's shrewd that one.

So first one an old Toshiba satellite 1800 series with xp model number s1800-814

I can't find the wifi setting to get wifi..she only remembers it ever being hardwired lan I think she had this tail end of 2001..also sometimes when it's on a long just turns off


Compaq presario r3000 that she had after the toshiba..I think the backlight is out,,as it shows a black screen after start up and on start up the colour is very amber..after start up the screen goes black but tilt it slightly and you can see in the shadows the screen...I've been told this is a backlight failure and it's a simple fix? but also on this one the mouse pad will not work as i try to use the pad and no movement.

I know these faults may not seem biggies to the more informed but at the momment I can't afford new so if I can re-love them and give them life two happy people will be ..well happy

Any ideas Guys?

Answer:Toshiba satellite 1800 series & Compaq presario 3000

For the Toshiba
download them here

In check box click to show these below.You can choose all, or, any individual driver.

Product type ---- Archive
Family ---- Satellite
Product series ---- ---Satellite 18xx
Model ---- Select here ----Satellite 1800-814
Short Model No ---- All
Operating system ----- All -----
Driver type wlan driverr

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Inherited a Toshiba Satellite P10 Notebook. Successfully rebuilt and working fine.

However, two shortcut buttons to the right of the keyboard are inactive and i can't see anything in the manual that tells me how to activate them.

The buttons are one to connect to web and the other opens the Toshiba Console.

Any ides chaps??

Answer:Solved: Toshiba Satellite Notebook P10

These kinds of buttons usually have drivers that are downloadable from the manufacturer.

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I have a TOSHIBA notebook Satellite P10, Windows XP.

It is a new computer, not second hand!
The problem is that it shuts down itself when I connect it to the AC adapter.

The only way I can work is charging it while it is off and then using it while on battery.

The problem appeared after 20 days I bought it.
I sent it to the TOSHIBA service, they updated the BIOS, it worked perfectly for 5 hours (connected to the AC adapter) and then the same problem appeared.

Do you have any suggestions?
I am looking forward to your replies!


Answer:Notebook Toshiba Satellite P10 problem!!!!

Hi Christina,

Does your notebook powwer itself down suddenly or does it do a controlled shutdown ? What happens when you try to power on your notebook when the AC adapter is connected ?

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My Toshiba satellite notebook won't boot for some reason. It lights up, but I get no screen and no hard drive activity. It won't boot even with the recovery disc in, however it will still play c.d.s'. I'm running xp with a p4. This just happened with no warning. Anyone have similar experience and resolution?

Answer:Toshiba Satellite notebook won't boot up

Can you enter the bios and see if your hard drive is recognized and that your cd is set as first boot device?

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Been getting so many BSOD's on laptop in the past 2 days that it's a miracle I'm even able to type on Safe mode at the moment. I tried System Restore.. problem persists. I tried Last Known Good configuration.

After creating this thread, I'll do the chldsk thing but I remember doing it yesteday and it prompted me to do a system restore, which doesn't work. Anyway,

OS - Windows Vista 64-bit
? What was original installed OS on system? Win Vista 64 bit
? Age of system - 2 years old
? Age of OS installation - never reinstalled
? CPU - Intel Core 2 Duo T5750 at 2 GHz
? Video Card - ATI Mobility Radeon HD 3470

Answer:BSOD help on Toshiba Satellite notebook

Hi -

Remove Daemon Tools/ Alcohol 120. Common driver sptd.sys named probable cause.

Remove Kaspersky Internet Security - also name probable cause.

KIS Removal -

You are running Vista SP1 and need to install all outstanding Windows Updates, including Vista SP2.

If BSODs persist, run the Driver Verifier --

Windbg Logs

Regards. . .





Built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
Debug session time: Sun Dec 26 18:05:03.989 2010 (GMT-5)
System Uptime: 0 days 0:01:57.614
BugCheck D1, {fffffa6004051720, 2, 0, fffffa6000d0dd6b}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for PCIIDEX.SYS -
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : ataport.SYS ( ataport!IdeLogCrbActive+a3 )
FAILURE_BUCKET_ID: X64_0xD1_ataport!IdeLogCrbActive+a3
Bugcheck code 000000D1
Arguments fffffa60`04051720 00000000`00000002 00000000`00000000 fffffa60`00d0dd6b
?????????????????????????????????????????????????????????????... Read more

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I've been received BSOD's and freezing during start-up or even during boot mode for the past two days on my toshiba laptop. It's a miracle that I'm even able to use Safe mode at the moment -- it took me like 10 tries -- so I'm trying to type this up quickly before I encounter another problem.
Here are the dumps.

Answer:BSODs on Toshiba Satellite notebook

The most defitive minidump error is 0x000000D3: DRIVER_PORTION_MUST_BE_NONPAGED
Basically a driver is attempting to access a higher IRQ Level as paged when it actually should be non-paged. This results in system crashes.

The driver in question is kl1.sys which belongs to your Kaspersky antivirus. Try uninstalling it via Safe Mode and reboot. Then reinstall and see if that helps.

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I have Toshiba Satellite A210-16F notebook and it doesn't want to turn off sometimes.
It gets to the "Shutting down" window, but it wont shut down and stays like that until I shut it down manually by holding the POWER button.
What could be a reason of this problem?

Answer:Toshiba Satellite notebook won't turn off

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Dear All,
My Toshiba Satellite Notebook cannot put on power but when the AC Adater is inserted to it the follwing indicatations are shown.

AC LED is glowing.
Battery LED is Glowing
FDD/CDdrive LED is glowing.

Rest nothing is happenning to this Laptop whatever the bottons are pressed.

Can anyone through some light on this topic.


Answer:Toshiba Satellite Notebook problem

Do you get a beep code at all?

It could be your motherboard,



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I've got an DVD for an Toshiba notebook.
But I don't know for witch?I t has an productnumber: PMR400461GR1.
Can someone tell me for witch notebook it is?

I bought it for the installation of MS OneNote.
Can I install it separately from DVD? I own a Toshiba Satellite A10.


Answer:Satellite A10 - Recovery DVD from a Toshiba notebook


I think this is recovery disk for Tecra S3... it's an oldie...

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I have a laptop TOSHIBA SATELLITE M70-169
I wanted to upgrade my drivers, so I connected myself on the TOSHIBA site.
The problem is that my laptop is not referenced on the site, there are well *M70-168* and *M70-170* but not *M70-169*
I tried the reconnaissance by serial number, result: NOT RECOGNIZED

I tested the autod?tection, and there too, the result was: NOT RECOGNIZED.
I am astonished that my laptop is not recognized on the official site of TOSHIBA, whereas I had bought it in a store.

Somebody can tell me if he had the same problem, and give me the indications in order to upgrade my laptop?

Thank you

Answer:Satellite M70-169 is not recognized on Toshiba website

Satellite M70 is pretty old notebook model and I can imagine that auto detection tool doesn?t work properly. Your notebook is European model and has part number PSM70E (very important for search).
Anyway you can find all drivers or updates manually. Please do it as follow:

Visit Toshiba download page under
Choose follow options:
Product type - ARCHIVE
Product series - SATELLITE M SERIES
Model - SATELLITE M70 (PSM70)
Short Model No - PSM70E
Operating system - your OS

And all available stuff will be listed there.

If you have more questions let us know.

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Toshiba laid out on the site archive **, which contains the *corrupted* file!
HERE is the link.
It is packed with file *TC20043100A.exe* (if there is an error decompressing checksum CRC). Windows 7 also can not run TC20043100A.exe so I can not install *Value Added Package*

Lay, please file a *corrected* !

Answer:Satellite L - VAP on Toshiba website is corrupted


Are you sure that the file is corrupted?
I have even downloaded the file and I didn?t get any CRC error. It was successful to unzip the file so I can?t notice any problem.

In my opinion you should try it again. Maybe the download wasn?t successful.

Good luck! :)

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The utility has suddenly stopped to work after updating Windows XP.
Informs, that there was an irreparable failure and performance of the program will be interrupted.
Code 0x0

What to do?

Answer:TOSHIBA Power Saver of Satellite Pro M-series stopped to work.(code 0x0)


maybe you should download the newest version of the powersaver for your machine, remove the old version (just go to Add/Remove Applications in your "Control Panel" and uninstall it) and install the downloaded one.

You can download the powersaver here:

Good luck

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(I think I posted this on the wrong forum at first- hope this one is ok!)
Hello everybody, first let me say hi as I'm new to this site!

I have a Toshiba Satellite U305-S5077, with an Intel Pentium Duel-Core processor T2080, 1024 MB DDR2 SDRAM (512MB X 512MB) (uses PC2-5300) 160 GB HD.

I'm looking to upgrade the RAM because it runs a little slow for my tastes with Windows Vista.

My question is, would it be beneficial to invest in another Duel Channel/Duel Core RAM Stick, or would it be just the same just to purchase a regular old memory stick (non duel core)?

BTW, the RAM's that I'm looking at in particular are:

CORSAIR ValueSelect 1GB (2 x 512MB) 200-Pin DDR2 SO-DIMM DDR2 667 (PC2 5300) Dual Channel Kit Notebook Memory


I don't know much about duel core/duel channel, but when I went on to Crucial's memory uprgrade site, it said the following:

Q: Does my computer support dual-channel memory?

A: Yes.

To benefit from the performance advantages offered by dual-channel systems, you should install memory in identical pairs. Installing a kitted pair is the best way to ensure that your modules are identical, right down to the chip count.Click to expand...

So it seems to me like it would be better to buy the duel core.

Oh, and one last question, does maximizing/increas... Read more

Answer:Need help please making a Duel Core RAM purchase for Toshiba Satellite U305 series

Thanks again

Thanks Again.

Found a replacement for my motherboard.

Unfortunately the support personnel there was unsure if some chipset could still be usable. Is it possible that any of them would be damaged or already have been damaged? How can I check without a second pc to check them?

I desperately need to fix my pc. My brother's projects are all inside the hard drives (I have two) which is a little difficult to extract in pc rental shops without the software (their school issued it for uniformity).

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Can Toshiba laptop C660-1LD be used to help reboot another Toshiba model L70D-4R?

Since upgrading to W10 from W7, laptop cuts out and no windows screen.
Get Toshiba screen,says press F2/F12 then password. Enter this and can only get F2 but it won't allow reboot. Will allow date change but if change this will it restore settings to an earlier date? Also tried 0 and on switch, also other F buttons but no luck just black screen, white dash at top left, long beep and nothing.

Could problem be hard drive? Any help,much appreciated. Thanks

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Does this laptop come with a built-in modem? It runs Win 95 and is old, so I wasn't sure.

Answer:Solved: Toshiba Satellite 225CDS Notebook

Look for a phone jack on the side of the laptop. You can also look in Device Manager and see if a modem is listed.

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I have get a Toshiba laptop, it is an old laptop, but I like it.
S1700-500 said the mark on the bottom of the notebook.
Model no.: ps170e-000ux-g3

It has a celeron CPU at 700MHz, 64+64M SD RAM and so on.

I have 3 question, if there is anybody can answer me!

1. Where can I find the service site for this notebook?

2. One memory module can be removed, how much memory can I place there? (If I buy a 512M notebook SDRAM, will it work whith it?)

3. It has a Ni-Mh Battery pack, DC9.6V and 4500mAh, it is an old one, and can not work with it for a minute... Can I replace it? Whitch models can I use? Has it any LiIon battery pack? In Hungary, where can I buy a battery pack for it?

Answer:Toshiba Satellite notebook, could not find the product


the European Toshiba Service Page is Http://

This Notebook runs with 192 Mb Memory max.

The Order Codes for the memory are :
128MB is PA3005U
64MB is PA3004U

hope this helps you

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working on a laptop that I removed a stack of viruses from. The laptop is running fine with a USB mouse but I would like to get the touchpad working as well. My problem is that the friend's son had the laptop: I know for sure that he filled it full of porn and viruses (which I removed) BUT he wont admit to having physically damaged the touchpad. I've googled all the forums, been on the Tosh site and reinstall driver about ten times, applied SP3, checked BIOS, toggled Fn-F9 ... but I still cant get the touchpad to

There's nothing in the BIOS and Toshiba diagnostics tests everything bar the touchpad. Does anybody have any suggestions as to something else that I could boot to that will tell me if there is a hardware fault?


Answer:Touchpad not detected on Toshiba Satellite A60 (PSA60E)

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In Israel we have this model:
Toshiba Satellite Pro L100-124 PSLA1E-00500DG3
I've tried to search for it in computers., but didn't find anything?!?

Why? is it a Fake?

Answer:Why Satellite Pro L100-124 is not listed on Toshiba website?


Maybe you know it or not but Toshiba delivers many notebooks from the same series but the notebook are not very different. The sub models are possibly different in the hardware configuration. You know; different HDD sizes, CPU speed, etc?

I have googeld a little bit for this numer and I found the notebook on a Toshiba Poland site. It?s a polish language: &tab=3

However, you can check the Toshiba Europe site and you will find the different notebook and also the Satellite Pro L100 series:

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Hello everyone!

I have a Toshiba Satellite L300D-13X

But on the Toshiba support website, If I enter its serial nr then it doesent get recognised. If I insted use the little software that are suppose to identify you computer model, that too fails to recognise my model. And last I tried to manually enter my model. I choose Satellite, L300D and then the closest I can choose is L300D-13J, but mine is L300D-13X, Should I choose the L300D-13J anyway?

Anyone who recognise this problem, I would be most greatful

Best regards.

Answer:Satellite L300D-13X - Can't find it on the Toshiba website

Hi Qwerty,

I don?t know what you did wrong but I can find your notebook model on the Toshiba website. As far as I know it belongs to the PSLC0E series so follow this: > Support & Downloads > Download Drivers
Notebook > Satellite > Satellite L Series > Satellite L300D series > PSLC0E

Now you can choose the operating system that you have and download all updates! :)

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Recently purchased a Satellite P300-1A8, but Toshiba site cannot find anything about it !! Its one with Harman / Kardon speakers.

Model Number - Satellite P300-1A8 PSPCOE-01H008EN

T5550 / 1024 / 1024 / 160G54 / 17W + BT / DS2 / L / M / W

Where can I find either the manual or some details about it ?
It runs PclinuxOS really well and found all the drivers on install.



Answer:My Satellite P300-1A8 is not recognised by Toshiba website

Hi mate

As you already mentioned in the message the Satellite P300 belongs to the *PSPC0E* series.
You can find all drivers on the Toshiba European driver page: -> Support & Downloads -> Download Drivers

User manual can be downloaded here: -> Support & Downloads -> Toshiba User Manual


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I downloaded the following drivers (for my Notebook; Satellite A10-163 Model number : PSAA9E)


I unzipped each of these and can only find a PROUnstl.exe file, which un-installs any existing drivers; I cannot find a "Setup.exe" or anything that sets up either of my wired or wireless networking cards. I am using Windows XP Home edition.

Is there anywhere I can get a driver that has an easier to use "install.exe" file in it?

Is there anyone that can help me over-come this problem?

Answer:LAN Drivers from Toshiba Website - won't work - Satellite A10-163


First of all, all drivers which are available on the Toshiba driver page should works properly. I?m 100% sure about this. If you don?t find any setup.exe or install.exe in the driver folder so you have to use another driver installation procedure.
Go to the device manager, choose the LAN card and install the driver. Please choose the driver form the driver download place.

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I recently bought a Toshiba A300-16c but have been unable to find it on the Toshiba website.

I am trying to look to extend the 1 year warranty and there is an offer on at the moment to extend the Toshiba 1 year warranty on a variety of models but the A300-16c isnt listed and doesnt even exist on this website.

Can anyone help?

Answer:Re: Cannot find Satellite A300-16c on Toshiba website


Satellite A300-16C seems to belongs to the PSAJ4E series?
It?s definitely a Toshiba European model and as far as I?m not mistaken this unit were delivered in Italy?

May I ask you how did you try to register the warranty???

In your case I would recommend visiting the Toshiba European support page: -> Support & Download -> Standard Warranty

Check it out!

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Yesterday i found the description about this notebook - Toshiba Satellite L500-17L but I cant find it on the toshiba's site. How can this be?

And there is a lot of information about this one on the web

Answer:Satellite L500-17L - How can I find it on the Toshiba website?


I have a little bit searched using Google and it seems that this is a Russian model so you can find the specifications on the Toshiba Russian page:

I hope I could help you a little bit. :)


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When I have the touchpad enabled the cursor jumps around the screen when I'm typing somthing causing me grief. It also has minimized the current browser I'm in, not always but has happened.

When I disable it and connect my Logitech wheel mouse (which I'v used for 2+ years) the problem disappears but I can't highlight/select things properly. For example, normally when I double click on a word it highlights but it doesn't do that anymore. Or when I try to select a a few words it selects the entire sentence or parts of it. I have to use the shift and arrow key. Also using the vertical scroll gives me a problem as well.

I downloaded and installed the current mouse drivers, changed the USB the mouse connects to...nothing. I'm using XP Home version (i've only used the pro version before).

Any ideas? Thanks in advance

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before 3 days my computer was infected wwith a virus... an i must to format it... when i format it i see the orginal HDD recivery file is delete my partion which I have on it my works. anyway I shutdown the computer and I install it from another cd and I put the serial number and everything is ok. but some programs is not working and i want to restore my computer to the orginal OS with the drivers. HDDRecovery file is in D drive and I see it it is nearly 13GB but I can install it. there is no option in repair computer to HDDRecover... which i see it at the first time...

how I can solve it...

I want recover my computer to the orginal... i see there is some problems when I work with programs... it is freeze and give me some errors...
I want to restore it to orginal...

Answer:Cannot install Toshiba Recovery image on my Satellite notebook

You can install original recovery image and set notebook to ?factory settings? using two possible options:
-to use HDD recovery installation (F8 at start-up and ?repair my computer? option)
-to use recovery DVD

If I understand you right you have installed own OS in hope to use your notebook but on this way you have ?deleted? this repair my computer option so you will not be able to start installation from HDD. Your only option is usage of recovery DVD.

Now the million dollar question: have you created recovery DVD following Toshiba advice to do this?

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Hi Guys n Gals.

Any input on this would be great.
Its a Toshiba C650 PSC08E

I recently Restored my System to factory settings using the Toshiba recovery partition. Every thing was going fine i had installed Windows.

Was back to the desktop, it started to instal all of the Tosiba drives and programmes when it started to install Face Recognition. It froze for 5-10 minutes and shut itself down.

<The more relevent info>
I restarted my computer to a message telling me No bootable device. Restarted and went into Bios.
No HDD being detected.
It seems if i Enter Bios then Save and exit. (Which makes the comp restart)Bios detectes it fine.

I First thought it was a bad install and a format would work. So i did.
This time with win7 install disk. Same thing got to the desktop ,except the toshiba drivers didnt install themselves. I went to the toshiba website and installed the relevent drivers Currently working fine I am using it to type this post now.

Just every time i power on from a Shutdown I have to enter then exit Bios.
I have upated Bios, I Dont posses a Recovery CD. ( Is this any different to downloading drivers after a fresh install?)
I Would buy one but they quite expensive, The one i need is ?30.

Not quite sure how this forum operates, if there is a reward system i will be sure to stick to it,
Desperatly need some help here. This is driving me insane

Answer:Satellite C650: HDD not detected after Toshiba factory reset

OK. The first thing you should do is to enter BIOS, set it to default settings and check how it works. I think HDD should be recognized properly and you should be able to start notebook without entering BIOS.

Now after clean OS installation you cannot install recovery image from HDD. What you need now is original recovery disc. I don?t understand why you didn?t create it when everything was OK.
Anyway, new recovery disc can be ordered on

If you want to keep your OS version install all missing drivers, tools and utilities additionally. You can download them from Toshiba download page -

If you need more assistance you are welcome.

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Hi guys,

please do me a favour. i am in Dubai, i bought my Toshiba laptop in Dubai. That is Satellite A300-1G5, Sr.No. 98487056Q.
The problem is: whenever i try to find my laptop in Toshiba help and support web site, it is not detecting my machine.

I have tried Auto detect, putting serial no in the box, both option, but all returns with the same result---- not available in region.

Until I detect my machine I am unable to identify the exact driver and so cannot check for updates.
It is strange that Toshiba laptop is not getting found by Toshiba website.

Can anybody help me?

Answer:Satellite A300-1G5 is not detected on Toshiba support page

It can happen that system somehow cannot identify notebook model but for drivers download it is just important to know first part of the part number.
So your notebook belongs to PSAG4E series and on Toshiba download page you can define exact notebook model and see which drivers are available.

Have you tried to choose your product manually?

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I have had my Toshiba Satellite Pro P200D-10P for 3 years now and have had a recurring problem. If I shut it down for any reason I then cannot reboot it thereafter, sometimes for several hours and at worst for several days. In BIOS, under 'Main' it has 'None' under the 'Hard Disk' title. If I try and boot it up I get the error; 'For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v1.02 (060529). PXE-E61: 'Media test failure, check cable. PXE-M0F: Exiting PXE ROM.' I assume this is due to no hard drive being found in the boot sequence and LAN being used.

I have updated the version of BIOS to v1.07 and have tried removing each of the 1GB RAM to check if its due to bad RAM but that has not helped the issue.

I have removed and replaced the hard drive to ensure it is seated properly but that has not improved the problem.

I would greatly appreciate any help anyone can give.

Thank you.

Answer:Toshiba Satellite Pro: No hard drive detected by BIOS

If I try and boot it up I get the error; 'For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v1.02 (060529). PXE-E61: 'Media test failure, check cable. PXE-M0F: Exiting PXE ROM.' I assume this is due to no hard drive being found in the boot sequence and LAN being used.Click to expand...

I would say thats correct

Sounds like a faulty harddrive as its not being seen at all

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i have Toshiba Satellite A200-1GM (PSAECE-02C00DPL) serial no. 97303299K.
I would like to refresh my Windows. I reinstalled to Win 7 - 32bit.
My problem is, when i try enter my notebook model in Toshiba driver search, there is no matches... for any windows.
Just simple Toshiba deasn't recognise my notebook model...

Can someone help me...

It's radiculous...

Best regards...

Answer:Satellite A200-1GM - no drivers on official Toshiba website

Your files aren't stored in the main Toshiba files, which probably means Toshiba no longer supports your model. But they are still stored in the listed archives. This is all the files I could find for your device Windows 7 32bit

Important drivers

Firmware: You will need at least one of these but not all, use the one you know you had before the refresh. If you don't know which one you had then use the top one.

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What is it with Toshiba? The part number is clearly printed on the label on the underside of the laptop but the corresponding part number appears nowhere on the Toshiba support pages. This seems to occur with most Toshiba laptops that I have ever had anything to do with. Trying to find drivers, BIOS etc is a real PITA. I'm trying to find downloads for a Satellite L500 PSLS6A-00X013 but it doesn't show up any where. The serial number search is as useless as the part number search. Am I missing something?

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Originally Posted by justinc89

I have a Toshiba Satellite A200 running 32 bit Vista, and I used to be able to scroll with the touchpad, however, it doesn't seem to be working any longer. Also, in the synaptics pointing device program, I am unable to configure actions to the left and right buttons. I checked apoint.exe and it seems to be working fine...does anyone know what may be causing this or how to fix it? What should I be reinstalling? It's very annoying and I'd like to be able to scroll without holding the button and dragging. Thanks

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I have a Notebook Toshiba Satellite Pro L500-1T8 and its hard drive has been damaged, so I cannot recover the special partition (I've tried also with the 0-key bootup).

I haven't create a restore disk from windows 7 because nobody told me to do so!

I'd like to re-install my windows 7 licensed copy (at the moment I've installed an ubuntu linux).
How can I do?


Answer:Notebook Toshiba Satellite Pro L500-1T8 - Recover Win7 without partition

Any help?


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I need to replace a floppy in a Toshiba Satellite 1805-S204 notebook. Is there anyone who can tell me where to find instructions, a diagram or can simply give me instructions to do this? Thanks.

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I have a Toshiba Satellite A200 running 32 bit Vista, and I used to be able to scroll with the touchpad, however, it doesn't seem to be working any longer. Also, in the synaptics pointing device program, I am unable to configure actions to the left and right buttons. I checked apoint.exe and it seems to be working fine...does anyone know what may be causing this or how to fix it? What should I be reinstalling? It's very annoying and I'd like to be able to scroll without holding the button and dragging. Thanks

Answer:Toshiba Satellite A200 Notebook - Synaptics Touchpad Not Scrolling?

It could be a hardware issue.

I had similar problems w/ notebook - mousepad had to be replaced.

You could try to un-install all drivers in Device Manager then re-boot. Vista will re-install. Also make sure to go to OEM site and get updated driver - if available.

Note that you will lose mouse function completely after un-install. Have USB mouse or b/c familar with CTRL-ALT-DEL that will get you to screen so you can use arrow keys to restart system

Regards. . .



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need new video card for Toshiba Satellite P35-S6112 to upgrade to windows vista ultimate. any reccomendations?

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I believe i need to update video drivers on my Toshiba laptop (it's a Satellite A660, but I don't think that's relevant).

I have tried to use the downloads page on the Toshiba website: It gives me no response, no list of products, nothing, whether I try to use the drop-down lists or enter my laptop's part number directly.
And it does the same using another laptop too.

Am I doing something wrong?
Is there another way to get to product downloads?


Answer:Can't access drivers for Satellite A660 on Toshiba support website


What Satellite A660-xxx do you have exactly?
Drivers for all Toshiba European notebook models can be downloaded from the Toshiba European driver page: -> Support & Downloads -> Download Drivers

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I plan to replace the failing CDRW/DVD-drive in my Toshiba Satellite 5100-503 (european version, it was sold as 5105 in the US and other countries).
The built-in drive is a UJDA730.
As upgrade I consider the highly regarded a Slimline DVD+/-RW drive. Unfortunately, some research on the internet revealed that upgrading a notebook's optical drive is not as straightforward as one might hope. I had no trouble removing my old drive (you only have to remove the keyboard and unscrew two screws), so I consider myself capable of putting in an new drive instead. However, two problems remain:

-mechanical compatibily: The 6500A appears to have a different front bezel layout. Its eject button and LED are in a different position than that of my current drive, so I doubt I will be able to use my old bezel with the other one. In addition, the bezel of my old drive has a recess in the lower right corner (similar to that found on some Fujitsu-Siemens notebooks), which gives room for the volume control of the notebook. So I cannot reuse the old bezel, and the NEC's bezel will probably not allow me to close the drive's tray. I wonder if some Dremel-work on the plastic parts of the NEC drive will allow me to fit it in physically. Has anybody tried that?

-electronical compatibility: notebook drives generally do not have jumpers to change their Master/Slave/cable select configuration. Instead this is set within the firmware, so changing it requires flashing a new firmware, which is not ea... Read more

Answer:Replace my notebook drive in a Toshiba Satellite 5100/5105 - Experience?


at first the CD drive in a Satellite 5100 is fixed mounted and only replaceable with the same model! So another modell could work, but as you see the bezel don't fits and perhaps the new drive doesn't fit to 100%! So you will have problems all the way!

What do you think about an external solution via USB or Firewire! This is the better way to upgrade!

Bye chris

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I have support problems with my notebook..
When I try to get support or register my Satellite, I can find my model number/serial number on any toshiba site.

When i try to valide serial number; i get this: "Spiacenti! Il numero di serie non esiste." Why???
I need drivers and software.. but i can't find it..

Model No: L500-158
Serial No: 89434057K
Part No: PSLJ3E-028023IT

Please help..

p.s. sorry for my bad English..

Answer:Satellite L500 - Cannot find notebook model on Toshiba support page


Are you using the Tempro tool in order to register the notebook?
If yes, then you should update this tool to the latest version v3.33

Check this:
+Why does TEMPRO not accept my serial number as being valid?+

Otherwise the L500-158 belongs to the PSLJ3E series and all drivers can be found on the Toshiba European driver page:


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I upgraded windows Vista on my Toshiba satellite L300 (intel 45 express chipset,core 2 Duo 2GHz processor) with Windows 7. All drivers taken automatically. But when I started Webcam (chicony webcam) a message appeared: "Webcam driver open fail.Please restart Camera or Computer." Message persists after restaring repeatedly. Same with Modem, When I tried to connect internet on Dial up modem, message appeared "Dial tone not present." Actually Dial tone was present. Device manager is showing both devices as "Working Properly". Can any one suggest solution?

Answer:Toshiba Satellite L300 notebook,s camera and modem problem in Windows 7

Hi iqbalhuma and welcome to the forum!

Please go to Toshiba support web and download your drivers from them as there are vista drivers for your model.


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I have a Toshiba M45-S359 notebook laptop. About every 20-30 seconds, the wireless connection drops off (and immediately automatically reconnects). This is not a router issue because I tried 2 different routers (Linksys and Netgear) and also the wireless connection is perfectly stable on the other laptop I have. There are no interference issues. My phone operates at a very different (5.8 GHz) frequency. Also, the issue exists even when I have the laptop sitting very close to the router. Any suggestions/advice? Thanks in advance.

Answer:Wireless connection constantly drops - Toshiba Satellite M45-S359 notebook

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Hi there,

I bought my laptop 3 weeks ago, model: Toshiba Satellite A500 PSAR9A- 02s001
I bought it in Australia but i cannot find any driver support on

Any help?

Answer:Cannot find my model Satellite A500 PSAR9A-02s001 on Toshiba website


This seems to be an Australian notebook series?
I?m not quite sure why it?s not listed on the Australian page but if you need the drivers then you can try to use the driver from the Toshiba European driver page as well?

There is an Satellite A500 PSAR9E series which is similar (or same???).
In my opinion the Win 7 drivers should work too.


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I'm going to college next year and picking out a lap top. I need to know which is a better buy? i will be using it for gaming, school work, and video editing...

Asus G2Sg-A1 Gaming Notebook- $1,985
Toshiba Satellite X205-SLi6- $2,199

I like alot about each one but there are some slight differences...
The Toshiba has a 2.5ghz duo processor, where the asus only has the same, but the asus has 4gb ram and the toshiba only has 1.
The Toshiba has a 200gb 7200rpm hdd. The asus has a 320gb hdd, but is only 5500rpm.
Toshiba has a fingerprint thing on it which i like for good security reasons, but the asus has a video in tv tuner, which is great because I would end up buying a good one anyway.

I could just buy a 7200rpm 200gb harddrive for the asus laptop and prices would be equil

Answer:Asus G2Sg-A1 Gaming Notebook vs. Toshiba Satellite X205-SLi6? which would you choose?

If you have the money this is one place where the phrase "you get what you pay for" works

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Odd issue. Toshiba website doesn't recognize my serial number. Has anyone encounted that? I assume alpha characters are upper case. Serial number is 9 characters long with alpha characters at either end of string.
Has anyone had problems registering their laptops?

Answer:Toshiba website doesn't recognize my serial number of Satellite A215-S7428

Wait a moment my friend. On which Toshiba website you try to do this? I hope you do not try to register non-European notebook model on European support page.

Am I right or you really try to do this? As far as I know you have an US notebook model.

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My pc just got my user name changed for "Toshiba" and I cant acess. I can not even use HD recovery because it ask for the password of "Toshiba"

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I have Satellite U500 Series,
I would like to upgrade my hard drive capacity, how much is the max I can do and where..?


Answer:Satellite U500 - How big can be a new HDD?


Using the forum search function you would find this answer ;)
The notebook support SATA HDD controller.
SATA controllers are not limited to a specific HDD size. So theoretically you can use any SATA 2.5? HDD.


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I have a very strange problem.

I recently logged off and went to the login page and realised there were two of my account!
And then i went back to my original account and tried to delete the OTHER one.
Strangely, i cant seem to delete it and im very annoyed at this.
Could someone PLEASE tell me a solotion.

My specs
Toshiba U500.01C
Win7 x64
I am pretty sure this happened after i installed Netframe 1.1


Answer:Satellite U500 - 2 of the same accounts and can't get rid of it

Hi Jaso

You have only strange problems on your notebook. I?ve also checked other thread. I think Dr.Lamp wrote right thing in your other thread.
Back-up all your important data and install OS again.

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I've had good results with SSDs in my Desktop PCs (both Win XP) so decided to fit one in my U500 laptop which has Win 7/64. The original HDD still works fine so I saved an image to a big USB drive and burnt a recovery DVD.

With the SSD installed and the USB drive connected, the image is found on the USB drive OK. I get to the Re-image prompt and select 'yes', then I get the message 'The system image restore failed. No disk that can be used for recovering the system disk can be found.'. From here it's downhill as at the next prompt the computer re-starts.

If I go back through the process and check the list of excluded discs, the SSD is shown there, but is un-checked (so not excluded).

Only problem I could think of is the new SSD is 240GB and the orginal HDD is 320GB though it's nowhere near full.

Any ideas I can try?


Answer:How to install Win 7 on an SSD in Satellite U500?

Wait a moment.
Can you install recovery image using recovery DVD? I presume you have created one in the past.

Few years ago I had U500 and, as far as I know it has optical disc drive that can be used for ?regular? OS or recovery image installation. Do you have Microsoft installation disc? When you start OS installation has set-up access to the SSD?

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Hi everyone.

I'll be replacing my Equium A200 and i have the choice to buy either the U400-22N or the U500-11G.
Can anyone tell me which is the better of the two as i can't see much difference. Advantages and disadvantages of each would be nice.


Answer:Re: Satellite U400 v U500, which one to buy

Without comparing specification for both notebook models I think it is better to buy newer Satellite U500. In my opinion the design is much better and without glossy surface that must be cleaned daily.

I saw it in the shop and I like it very much. In my opinion with SatelliteU500 Toshiba has designed very nice and small notebook.
For which purposed do you need this small notebook? I mean I cannot imagine U500 has not something that you need for your daily work.

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HI to all i have 2 question...

I have Satellite u500-1fn(psu9me) and I installed Windows 7 Ultimate in one partition the second partition of hard disk have HDD recovery

1) there is no touchpad on/off drivers so light is always on and button not works!
2) i delete recovery disc software ...i cant make a recovery now??i have hdd recovery files in the otherpartition how can i make a recovery?

tnx a lot

Answer:Two questions about my Satellite U500-1FN

I will try to offer short answers but if you have more questions you are welcome.

# Probably you are missing something. I don?t know if you have installed all necessary drivers but try to disable illumibation in BIOS settings. Be also sure that Toshiba Value added package is installed on your machine.
# No. Now is too late. You can create recovery disc with this software only. In user?s manuals is clearly described how it works.

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I'm using a Satellite U500 running Windows 7. Recently its been hanging quite often and i found the problem to be the cpu running at 100%. RAM is not even 50% utilised when this occurs. I opened task manager to find the offending process and nothing seems to be using more than 20% of the cpu at one time. Ran an antivirus as well as malwarebytes and there is nothing to be found.

Any suggestions at all on what it could be and how I could go about fixing this? Thanks!

Answer:Satellite U500 - CPU running at 100%

Hi Muvinda,

For me it sounds like that run many background programs and so you have 100% CPU usage. So it?s not a bug because many programs require a lot of CPU performance.

So please check the task manager again. I mean if CPU runs at 100% usage a program in task manager must cause this and in task manager you can find every program that runs in background.

Also it?s recommendable using a registry cleaner like CCleaner or similar. It can delete old registry keys and other old, unnecessary stuff.

Check this!!!

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I recentely purchased the Toshiba Satellite U500-120 but I'm dissapointed with the low battery life. I would like to know wether there are better batteries out their compatible with my Notebook ?

Answer:Satellite U500-120 which better battery ?


I found out that the U500-120 (not sure if all models are equipped with the same battery) uses the 6cell 3700mAh battery.
It?s a standard battery.

I think a stronger battery could be purchased too?
Usually all ASP (service partners) are able to order a compatible part (no matter what part this is) from the Toshiba head stock?

I think you should simply contact such guys and you would get the necessary and stronger battery

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I recently bought Satellite U500 but today I noticed that when I press FN key it does not show any options on the top. I tried going TOSHIBA ASSIST and then Fn Accebilty but it says this System Cannot Run FN Accebility. Help.

And where can I download ATI Drivers because I saw on ATI website they dont provide anymore even Toshiba AUS dont have updates on their web?

Answer:Satellite U500-00X - FN key error


Regarding the FN key error you should try to reinstall the Toshiba Value Added Package. This package contains the FN key bar on top of the screen and I think it must be reinstalled. You can get it on the Toshiba website.

And why you want to update the display driver? Can you notice some problems with it?
If not you should not update the driver because you should be happy with preinstalled drivers and software. Never touch a running system. ;)

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I have a new Satellite I500 with Windows 7 Installed. It has frustrated me beyond belief as a control feak. Can I simply boot from an old legal XP disk and expect a going concern?

I would expect a reformat but are there any other issues and/or problems?

Answer:Satellite U500 - Can I go back to XP?

Hi bjk,

You can install every OS that you want. ;)

I have checked the Toshiba page and it seems that U500 supports Windows XP. I founded all drivers & tools so you can install it after XP installation from a Microsoft disk: > Support & Downloads > Download Drivers

Check this!

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Hello all,

Can i replace my Satellite U500 DVD RW with blu-ray or blu-ray rw???? and if yes where can i buy the part from?? or where i can buy origenal Toshiba oem parts or parts???

Thanks all

Answer:Satellite U500, replace DVD RW with Blu-ray?


I think it should be possible but you have to find an internal Bluray drive with the compatible master/slave/c-sel settings.
Optical disk drive with wrong settings would not be recognized by BIOS.

As far as I know some Toshiba notebooks are equipped with an internal bluray drive.
I recommend asking an ASP for an compatible drive?


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Thanking u in advance!


Answer:Need recovery DVD for Satellite U500-F11

If nobody can help you with this you can order original Toshiba recovery disc on

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