Computer Support Forum

Satellite 5100 - Question about dead pixels. Is it really dead pixel problem?

Question: Satellite 5100 - Question about dead pixels. Is it really dead pixel problem?

Hi,

I've got Satellite 5100-603. There have been some dead pixels on display. I don't know is it really dead pixel problem or not because the black area seems to be behind the screen. When i move left and right sides, the black area moves left and right sides too (as if the black area is behind the screen pixels)! And i can tell that all pixels are working OK when i look from the right and left sides of the display (because the pixels that seems to be dead, changes at different looking angles).

Are there really dead pixels or is it some other problem?
Is there anything that i can do about it?

For info, i am using my laptop for 2,5 years and there is no warranty of course...

Thanks for any help..

Relevance 100%
Preferred Solution: Satellite 5100 - Question about dead pixels. Is it really dead pixel problem?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite 5100 - Question about dead pixels. Is it really dead pixel problem?

Hello

Due to your description it is not easy to give you a proper answer. On my old notebook I had two dead pixels and it was easy to see them at the boot up process. At the beginning you can see Toshiba welcome screen and dead pixels are usually green (background is black).

Sorry but there is nothing to do. You must live with it because exchanging the display is very expensive.

6 more replies
Relevance 96.57%

Facing any difficulty in finding a good program for testing dead pixels on your monitor? Try Dead Pixel Finder! It is a simple application that helps you find dead pixels on your screen easily and may revive it. The free application features 8 solid color backgrounds and 4 pattern tests using which you can identify color problems and find invalid pixels.
For convenience, use highest possible color mode (32bit optimal) and also the highest supported refresh rate to avoid pattern flicker.
Download Dead Pixel Finder.

Answer:Dead Pixel Finder Windows 8 Store App: Finds Dead Pixels on your Screen

This will be handy. Although, there are some higher resolution monitors where the dot pitch is very tiny and it is hard to detect anyway. I'm hoping to pick one of those beauties up soon. This program will definitely come in handy!
Thanks!

2 more replies
Relevance 105.78%

Dead Pixels on z560 screen + dead backlight at corner some time!!  absolutly no service for huge buckswhat should i do?  serviceguys says send camera shots. so i needed to buy $400 camera 14 megapixelsfirst to take good screenshots.  lenevo support contact me or i am gonna make a court case in consumer court. your service guys are asking me to take HD quality screenshots.  you must understand that you should provided cameras to your centers not me..













Solved!

Go to Solution.

Answer:Dead Pixels on z560 screen + dead backlight at corner some time!!

Problem  is solved.

1 more replies
Relevance 102.91%

Hello,

I've got dead pixels on my screen, the pc is still under warranty.

So I was wandering, can I get (and how) in touch with the TOSHIBA SAV to get a new replacement screen ?

Also, I would like to avoid sending them my whole pc, because I'm working on it daily.
I can't afford to spend a fay without a computer.

Thanks in advance for responses

Answer:Re: Satellite L50-A - dead pixels on the screen

Hi

In your case i would recommend checking this document about the pixel failure tolerance for LCD displays:
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R03.htm

There you will find information about the maximum permissible number and type of pixel fault that your Toshiba LCD display can exhibit. If you discover more pixel faults, regardless of whether they are of types I, II or III, you are entitled to make a warranty claim.

In such cases, you should contact the authorized Toshiba Service Provider in your country in order to make a warranty claim.

3 more replies
Relevance 102.91%

Dear All,

We just bought this super P100-347 and we know that it is one of the most powerful machines in the market. But there is a very annoying defect that we feel this is something everyone should be made aware of.

After comparing different computer brands on the internet and in several computer shops we decided to go for another Toshiba laptop. Went home and what came as a surprise was when we started it up for the first time we noticed a "bright green/white spot" on the screen. Yes, dead/non-conforming pixel. The shining green dot just looks very annoying and spoils everything.

Immediately we called Toshiba Global Customer Support. We were advised nothing but to expect a call back in 3 days. When we asked whether we should take it back to the retailer in hope for an exchange or wait for Toshiba to call back. After searching the internet for dead pixel problems we found that many people on this website are having the dead pixel problem.

We like Toshiba and continues to purchase the Toshiba brand, we do hope to get this fault recognised by the company. We would be grateful if a repair or replacement service could be provided.

Our advise is that, turn on the computer right there in the shop after you make the purchase, that way, if there is any defects, it makes the resolution easier and faster for all parties involved and then you can just take home your perfect and beloved machine without a worry in the world.

Fingers crossed for our new T... Read more

Answer:Dead pixel on Satellite P100-347

Hi

I can understand you very well.
During my investigation in this forum I have found some postings and advices about the dead pixel issues on the notebook screens.
Usually there is not much to do because there is a kind of ?dead pixels tolerance?.

http://support.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm

Only if the number of the dead pixel is bigger then the number described in the document above the ASP will replace the screen.
Therefore the best advice is to go back to the dealer and to replace the notebook.

I think you should also check this document about dead pixels
http://support.toshiba-tro.de/kb0/FAQ350079001NR01.htm

bye

3 more replies
Relevance 102.91%

Hello,

I just bought a Satelite Pro A 100-622, but annoyingly while watching a DVD I nototiced a pixel on the screen is obviously a bit faulty and glows green when for example the rest of the sreen in black. If it wasn't right in the middle of the screen it would be fine, but it is a bit distracting watching a film when the actor on screen has a green spot in the middle of his forehead!

Is there anything I can do to fix the problem?
Thanks
John

Answer:Can I fix dead Pixel on Satellite Pro A100-662

Hi

No, the dead pixels cannot be fixed. The only one really solution is the display replacement!!!
But the display replacement depends on the pixel amount!!!

Please check this Toshiba document for details:
http://support.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm

and the other thread about the same theme:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23478&messageID=86514

greetings

1 more replies
Relevance 102.91%

Dear Sir/Madam,
Two days ago, I purchased a Satellite Pro A200GE.

The Screen had a stuck pixel (constantly red) in the middle and the Genuine Windows Vista seal (on the back of the machine) was broken; it appears as if it was scratched and three relatively large pieces were removed.

With regard to the stuck pixel, it seems that I can't make a claim on the warranty as there needs to be more than four subpixels affected. I have tried the software solutions, none seem to work (JScreen Fix and UDPixel). I fear that trying the manual methods may void the warranty.

I would be grateful if you can advise me on how to deal with my current situation.

I look forward to hearing from you.

Yours faithfully,
Yousif M. A. Masoud

Answer:Dead pixel on my new Satellite Pro A200GE-1F9

You are right.
The warranty does not cover the display replacement if only one dead pixel exists.

But in your case I would go back to the notebook dealer and would ask for the replacement.

Maybe the notebook dealer is a bosom buddy and you will get another one

Good luck

3 more replies
Relevance 102.91%

Hi there,

I just purchased a Satellite L 550 (12 Nov 09) and I have a dead pixel in the middle of the screen (red colour, real nuisance).
Who should I contact in order to get this fixed, is this covered by the warranty ?

Many thanks for any assistance,

Colette

Answer:Dead Pixel on new Satellite L550

Hello

This with death pixel can be a little bit problematic.
Check please these documents:

http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R01.htm

2 more replies
Relevance 102.91%

Hello,

I'm a french, and my english is very bad, I'm sorry.

I would know, if you know a solution for a pixel dead (pixel fault type II). Is it possible to repair this pixel or no ? My garanty is always valid, and Toshiba could repair this pixel ? Or I don't could repair this pixel and it stays on my screen.

Thanks you, and I sorry for my english.

Answer:Satellite A660-14Q : Pixel dead

> I would know, if you know a solution for a pixel dead (pixel fault type II). Is it possible to repair this pixel or no ?

No, the dead pixels cannot be repaired.
Only a display replacement can help you but the warranty would cover this only if your display would show more dead pixels.

I googled a little bit and found this Toshiba document:
*Information on screen technology and pixel failure tolerance for LCD displays*
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R02.htm

Greets

2 more replies
Relevance 102.91%

Well, here is the problem. I have a A200-1MB and when my screen starts up or when it shows black I ca always see a pixel that shows as red.

Does it mean that the pixel is dead? Does anyone know a program that I could use for that? Can I use the warranty on that?

Answer:Dead pixel on Satellite A200-1MB

How many dead pixel you can see on your screen? Toshiba has a "Dead-pixel" policy:

http://www.notebookreview.com/default.asp?newsID=2211

Please read it to learn more about tft?s a dead pixels :)

2 more replies
Relevance 102.91%

I've just bought a Toshiba Satellite U500-10z from comet.com, and when booting it up i saw the bright green pixel .
I've had stuck pixels before, but they have been faint so i've lived with them - but this one is very bright and causes problems when watching films/i-player.

I've tried the pixel unsticking programs, the massaging, tapping, pressing, everything- but nothing works.
Is there anything i can do, and although i believe toshiba need 8 stuck pixels for a return, will comet be kinder.

As well as the stuck pixel there is a bright white glow (think it's backlighting problem) or another stuck pixel.

Any help/advice is welcome- thanks

Answer:Satellite U500-10z - dead pixel

Hi

I doubt the ASP will replace the display under warranty.
I found this Toshiba FAQ:

Information on screen technology and pixel failure tolerance for LCD displays
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R01.htm

The dead pixel sum depends on the screen resolution.
So you will need 8 dead pixels for a replacement using a 1400x1050 resolution.

But maybe the notebook dealer could replace the notebook? ask the guy in the shop!

2 more replies
Relevance 102.09%

Are certain models of monitors more likely to have dead pixels or is every LCD just as likely to have a dead pixel?

Are some companies more likely than others to produce monitors with dead pixels? For example Viewsonic is reputable so a monitor from them probably wouldn't have any dead pixels?
 

Answer:Question about dead pixels in monitor

I have had 7 LCD monitors, and only 1 had one dead pixel. These were, (are), Westinghouse (3), Soyo, Samsung, Dell, and Hewlett Packard.

The Dell and the HP are IPS panels, the Soyo MVA, the Samsung and Westies are TN tech.

I broke a Westinghouse while working on a computer next to it. This was the one with a dead pixel.

Dead pixels aren't terribly common, but different brands and different lines within the same brand, have different replacement policies.

Dell, "Ultra Sharp" monitors only require one light pixel, to be replaced. The same for my HP IPS monitor. Lower lines of product require more dead, (stuck on light) for replacement.

If possible, I suggest you download the manufacturers warranty info, before making your decision. Newegg says you can't send one back with less than >> 6 or maybe 8 dead pixels, but they're mostly covering their own a**es.
 

1 more replies
Relevance 102.09%

I have a problem. I want to get an LCD in the next few months, and am looking to spend $200-$280US. On newegg, that will buy me a very decent monitor. But my problem is that for me, ANY dead pixels are totally unacceptable, and I will instanly return if one if found, even in a corner. Problem is, newegg wont accept returns for anything less than EIGHT (imagine having 7) dead pixels. My other plan is to buy from a retail store and tote my laptop and UPS along and test the thing in the praking lot, returning it as many times as needed to get a good panel. This is nto ideal, because it will end up costing me over $100 more (a good 17 on bestbuy/ciruct city still costs $350-$500). Anyone else have to deal with this problem? Would the manufacturer replace a 1 dead pixel panel under warranty?

Answer:Question about LCDs and Dead Pixels

well on newegg it's 8 or more dead pixel for return, anything less, they won't accept it

your best bet is to just to go to a retail store and test it out before you buy it (if they let you that is)

9 more replies
Relevance 101.68%

Hello.

I have counted two dead pixels in mine satellite x200 lcd.
If I bring my laptop to warranty service, do they replace lcd?

How many dead pixels can be found to have a warranty service?
Does Toshiba guarantee that they laptops will not have any dead pixels?

Thank you.

Answer:Satellite X200 - Dead pixels and warranty

Do you know the Toshiba knowledge base portal?
You can reach it here?
http://eu.computers.toshiba-europe.com/ -> Support & Download -> Knowledge Base

Here you can search for different FAQ and TSB documents!!!

I searched and found these docs:
[LCD displays - Information on screen technology and pixel failure tolerance|http://aps2.toshiba-tro.de/kb0/FAQ8702EI0000R01.htm]

There you can fidn full details regarding the dead pixel policy!

Cheers

3 more replies
Relevance 101.68%

Hi

I have purchased a Satellite Pro A210 seris laptop.
Vitsa professional.

When i first turned it on, I noticed at once, that there is one pixel broken!

The ASP have told me that unless at least 7 pixals are broke, they will do nothing!

What I am now wondering is, how long it will be before more pixels no longer work or if it will stay the same ie:
Just the one pixel?
Does anyone know what I can do about this and will it be just a matter of a short time before my monitor goes all together?

I really would apprecaite any advice with this, as of course im sure you can understand I'm new to laptops.

Many thanks for anyone who can give me some feedback etc. or help with this.

Sandy x

Message was edited by: ADMIN

Answer:Satellite Pro A210 - dead pixel on the display

Hi

LCD's rarely develop more bad pixels after it leaves the factory, the bad pixels are usually caused by contaminations or inconsistancies in the manufacturing of the screen.

Since there are millions of pixels, its very common to have a bad pixel here and there. If an LCD has a bad pixel, it doesnt mean its faulty and going to get worse.

The good news is that some stuck pixels can +sometimes+ be fixed by playing a special video file that flashes different colours very quickly. Google "LCD pixel fixer", download and play the AVI file over the top of the bad pixel, and keep your fingers crossed.

2 more replies
Relevance 101.68%

I Bought a Toshiba Laptop Satellite A 233 , but there is a red pixel on the screen , so i asked the reseller to replace the laptop,
but he refused to do that and he said that the number of red pixels should be 4 to change the laptop.

so i have Three questions:
1-Does Toshiba waranty exclude the red pixels?
2-Is there a possiblity of increasing of red pixel in future in my laptop?
3-Is there a solution like a software to slove this problem?

Answer:Satellite A233: Red dead pixel on the screen

Hi

I assume you mean the dead pixel.
Please check this forum posting:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=15124&messageID=55094

This should explain the conditions for display replacement.

2 more replies
Relevance 101.68%

Hi!

My Satellite M50-226 gets more and more Pixelerrors. First there was non. Suddenly 2 oder 3 Dead Pixels an now there are 3 new (6 in Addition) Pixelerrors.

I have a Paper from Toshiba which says that I have a 3 Pixelerror Warranty. Where do I have to send the Computer? Who do I have to Phone?
AND: How Long will it takes?

Kind Regards,
Steffen Schreyer

Answer:Satellite M50-226: Dead pixel -> is it possible to replace the display

Well, what to say? the warranty could cover the display replacement but it depends from the pixel amount and the resolution.

Found several threads about the similar theme. There you will find also the official Toshiba documents and statements about such issues:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=10662&messageID=40901
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=19771&messageID=72468

> Where do I have to send the Computer? Who do I have to Phone? AND: How Long will it takes?
I don?t know how long the reparation could take but you should contact the service provider in your country for more details. They could provide a useful info.

You can find the ASP here:
http://eu.computers.toshiba-europe.com/ -> Support & Downloads -> Support homepage -> Find an Authorized Service Provider

2 more replies
Relevance 101.68%

I found one dead pixel on my laptop. Can i replace it? One red dead pixel?
Will this dead pixel cause problem to my laptop, should i change it? Is it normal with every laptop for existence of dead pixels?

awaiting an early response

bye

saju mathew

Answer:Found dead pixel on my Satellite A300-1EC

Red pixel is called a Bright Pixel. Bright Pixels are a pixel that are always switched on. Normally they don't spread.

Check out the Toshiba warranty terms and conditions. Normally you can't get a replacement unless its 6 or more.

2 more replies
Relevance 100.86%

I would like to know the best way to clean a TFT screen (I have a SM226 BW)without doing too much damage to it.So far I only dusted it but I did notice some "splash" on it, like coffee splashes etc...Nothing bad, but I always wanted to know the best way to clean a TFT monitor as I did notice that almost anything that touches it leaves a mark.I did notice tonight, on the black screen, a red dot somewhere on the screen, it was flashing a bit. Was that a dead pixel? I did "massage" the area to try and start it off again, and I think I did manage to get rid of it.

Answer:Monitor cleaning + dead pixel question.

I use some moist tissue works well for me...As for red pixels, any pixel that is coloured is not dead and by using a cotton bud can actually stimulate them back to life, if they are white they are considered beyond recovery...

4 more replies
Relevance 100.86%

Hi

I got my Satellite R630-13T a week ago today. I've noticed that I already have about 10+ dead pixels already - why?! Is there anything I can do to sort them or should I send it back? I'm not particularly impressed by this when the laptop's barely been used.

Also, I've noticed that when I plug in my earphones there's background white noise if the sound is on (whether or not music etc is playing). I thought this might have been down to dodgy headphones but it's happened with my two sets (both pretty decent in-ear phones.

If anyone has any advice on these issues that would be really appreciated.

I'm really enjoying this laptop but these issues plus the pretty loud fan are making me tempted to return it.

Many thanks,
Sylvia

Answer:Satellite R630-13T: dead pixels and background noise

Dear Sylvia

I recommend you to contact your local dealer and explain the situation. Maybe he will be willing to help and exchange your notebook with new one.

Please try this at first.

By the way: there is Toshiba info about death pixels
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm

2 more replies
Relevance 100.45%

Hi,

I have a Satellite R830, I've not used the laptop much since purchase 2 years ago but i've got several white spots on the monitor (8+ areas). I suspect these may be pixel hot spots but i've tried all sorts of software and even light pressure to fix it but nothing seems to work.

Does anyone have any advise on methods to try and fix this issue or am i resolved to try to get this repaired?

Thanks

Answer:Satellite R830 screen issue - dead pixel

Hi

You cannot fix it?
In such case the display need to be replaced.
But I assume the warranty is not valid anymore, therefore you would need to pay for the replacement.
I think this is not worth.

I found also a information about screen technology and pixel failure tolerance for LCD displays
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R02.htm

3 more replies
Relevance 100.45%

hi guys,

bought A100-813 couple days ago, and tested screen before purchase - unfortunately "white screen" only ;(
at home when set "black screen" - i saw dead pixel (one)

support guys say that one is "not enough" to repair/exchange

so i'm looking for warranty conditions claryfing how many -(one, more), where -(center of a screen, out of center), pixel/subpixel issues, etc.) are enough to claim repair / exchange.

would appreciate help

Answer:Satellite A100-813: dead pixel - warranty conditions?

Hello,

It depends on the type of LCD it is. For instance a 1440 x 900 has a limit of 4 pixels (depends as well on which type of pixel burn out, as there is type 1, completely off, type 2, constantly on, type 3, 1 subpixel constantly on, type 4, 1 subpixel constantly off etc)

Most monitors need at least 3 bad pixels for replacement, some go up to 5. When you bought the computer there should have been a sheet inside of it which clarifies the pixel program inside the computers box. Tell me the max resolution of your computer and the type (XGA, WXGA etc) and I will tell you how many of each type you need to claim warranty. 1 Pixel is not enough, of that I am sure.

5 more replies
Relevance 99.63%

Hello 3 days ago ( july 20th) i bought this notebook and i have 2 questions: i have a dead pixel (red color) on the LCD i tried using this java applet:
http://www.jscreenfix.com/applet.php?width=1366&height=768 to remove it but to no avail. I looked at your lcd replacemente table but didn't understand it because my resolution wasn't on it. So my question is: how many pixels must i have for i to complain?

Other question, windows 7 permanently "thinks" that my DVD drive is a mountable/unmountable option, meaning that i can unmount it like a USB pen... probably i'm lacking drivers.. but i don't know which ones...

And another quick question: how can i increase my sound on this laptop? I am a bit displeased by the sound quality my previous laptop (of an older generation) had a better sound..

Thank you for you time :=)

Answer:Re: Satellite A660-12X - Dead pixel on display and how to increase the sound?

Hi,

> So my question is: how many pixels must i have for i to complain?

More about all this you can read under
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R01.htm
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm

To determine how many pixels, you can use a program like ,,Dead pixel tester,,

> Other question, windows 7 permanently "thinks" that my DVD drive is a mountable/unmountable option

maybe, you should remove upper/lower filters:
http://aps2.toshiba-tro.de/kb0/TSB7801XL0000R01.htm

> And another quick question: how can i increase my sound on this laptop?

If sound settings set to high volume and it's still insufficient, there is nothing to do. of course, you can mount more powerful speakers or use external one. You should try to update a sound card driver, however, I doubt it helps you:

[European Toshiba Driver Page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

5 more replies
Relevance 99.63%

Hi,

Not after two months of using a brand new Toshiba A300 I got a dead pixel.
Its only one I guess, but what intrigues me is that it might be somehow tied together with troubles I had with my graphics card.
I had trobule using it with S-video, it gave a bad image, without collors.
Is there a chance I can have my screen replaced?

Im still under waranty.

Thanks

Answer:Satellite A300-1EG - Dead pixel troubles with graphic card

Hi

Regarding the dead pixel:
>Is there a chance I can have my screen replaced?
I doubt the display would be replaced only due to one dead pixel.

Please check this Toshiba article. I found it in the ?Toshiba knowledge base? page.

+What is the maximum permissible number and type of pixel fault that your Toshiba LCD monitor can exhibit per 1 million pixels?+
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm

There you can find some details about maximum acceptable number of faults per 1 million pixels.

2 more replies
Relevance 98.4%

Hi there,

I bought a Toshiba A200 (PSAF6A Model) back in January, and it's been plagued with problems ever since:
-Can no longer burn DVD's (It fails @ around 50%, no matter what software is used)
-Multiple dead pixels on screen
-Overheats when playing games (I have bought an external cooling pad)
-Now, all the fans have died inside the laptop! It overheats within the first 10 minutes of booting the laptop!

Now, to me, It seems like the motherboard may have started to die.

What I'd quite like to know is if it's going to be replaced with so many problems if I take it in for service? (I have booked a pickup for today)
Or are they just going to try and fix each problem?

Answer:Satellite A200 PSAF6A - DVD burning issue, dead pixel, overheating

-Can no longer burn DVD's (It fails @ around 50%, no matter what software is used)
...could be a faulty DVD drive. or could be bad upperfilters/lowerfilters. http://support.microsoft.com/default.aspx?id=314060

-Multiple dead pixels on screen
...LCD needs replacing if it meets Toshiba's pixel policy.

-Overheats when playing games (I have bought an external cooling pad)
...Excess dust in heatsink, needs to be blown out using compressed air, or dismantled if its really clogged. Dust buildup often happens in carpetted rooms.

-Now, all the fans have died inside the laptop! It overheats within the first 10 minutes of booting the laptop!
...If the fans dont spin up at all, there must be alot of dust in there. The fan(s) need replacing.

3 more replies
Relevance 97.99%
Question: Dead pixel problem

I am using HP 15 Notebook PC. It worked fine for many months but then I saw a dead pixel on my top-right side of display. It is increasing day by day. Please help me to remove it.

More replies
Relevance 97.99%

Hi, I've had a T400 and it's one of the best computers in my college suite right now! ;D But I have a few questions. When I brought my laptop to the school, it was in a tightly packed backpack within a sleeve. There are some marks from the screen bezel pressing on the palmrest/other parts. Will that affect performance in the future? It works pretty well as is. Can I get rid of it?
 
There's also one dead pixel on the screen and some wear and tear on the corners, but all in all, it's one of the best computers of all time. OF ALL TIME.
 
Anyway, can I fix the dead pixel or is this cause for concern? I really don't want to send it in as it's quite hard to see and I need it everyday.
 
Thanks!

Answer:T400: Screen bezel marks on palmrest and dead pixel question

Mine, which I carry in a backpack, often with heavy casebooks, daily, has the lines one the palmrest from the monitor bezel.  I really never found it of concern as it does not bother me nor seem to cause any more issues.  I also on occasion get a mark on the screen from the trackpoint, and less often, from the (greasy) keys.  Seems to depend on how many heavy books are pressing against the laptop (naturally). Thankfully, unlike my old white POS MacBook (2006), this one can handle the pressure.

1 more replies
Relevance 97.58%

*Problem 1:*
Sometimes sound stuttering for 2-3 seconds when listening music or playing games. Once when it happened computer freezed and i had to restart

*Problem 2:*
Sometimes screen freezes,it turns black and after 2-3 seconds it comes back. And a notification appears at the right bottom that saying " Nvidia driver has stopped working and have recovered 187.98'

*Problem 3.*
I've got one dead pixel at right top of the screen.It looks like red in white background.(tried fix programs and massaging screen)

Is it possible to fix these problems? I've trusted "Toshiba" brand but i'm sure if i had bought another laptop i wouldn't experience these problems.

Message was edited by: usrobotics

Answer:Satellite A500-1F4 - Stuttering sound, display driver issue and dead pixel

Hi,
I also have such problem as a computer freezing and notification " Nvidia driver has stopped working''. It' s because of display driver and we can't do anything, but only wait when Toshiba will release a new ,,improved driver,,
As concerning a dead pixel, you can read here about it

http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor

It's for Lcd Monitor but also can be applied for laptop's display

5 more replies
Relevance 95.94%

Hey everybody, well just getdown to the business, Bought the lenovo y50 laptop from USA, currently living in Pakistan.have been 2 months sinces I have been using this laptop, nice display everything is nice. So I turned the laptop on today to see that there is a vertical line of brown pixels >_< going from top to bottom.Just plain brown in color, they show in white background, bright background but not in black background.So my first question can this be repaired, or can warranty be claimed on this ?Is there any authorised lenovo support center here in Pakistan ?  I'll be happy if it can be fixed easily... Any help will be appreciated.

Answer:Vertical Line of brown pixels, Stuck or dead pixels ? ;O

hi RunYouFools,
 
Welcome to Lenovo Community Forums!
 
You can check this support phone list 
http://support.lenovo.com/ph/en/supportphonelist_alt1
 
Im not sure about the coverage because of the laptop's origin, this might be subjected to International warranty.
I recommend calling the support in your location and ask.
 
Thanks
Solid Cruver
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

1 more replies
Relevance 95.53%

I am a recent X300 owner. I have two problems. No matter how I adjust the touch pad consistent selection by tapping or double tapping will not work. When I first went to adjust the touch pad settings the sensitivity setting was one step below high. That seemed unusual. I have found posts in other forums where others are having this problem. Any solutions yet? Touch pads work perfectly on $500.00 laptops. What gives? Now my screen has developed a dead pixel. My X300 is only a month old. What is Lenovo's policy on dead pixels?

Answer:Touch Pad Tapping problem and Dead Pixel

We can only hope: Hope that Lenovo will provide a fixed driver for the Touchpad Tapping problem. Hope that your dead pixel will go away. Lenovos Policy is lousy on dead pixels, you need 4-5 or so in a specific area to get the display replaced.Message Edited by VPN-User on 06-28-2008 01:17 AM

5 more replies
Relevance 89.79%

I received my refurb/S&D Y500 750m today. Everything looked like new on it. It was perfect until I booted it up. There were bad pixels all over the screen. The bad pixels would flicker and change position whenever I did things like mouse over buttons or scroll around. I noticed was that when I took a screen print, the bad pixels were copied and showed up in the image. I had no idea what was going on, so I was mentally preparing to put it back in the box and return it. I ran the Windows updates, but the problem didn't go away. I couldn't find a newer Nvidia release driver, so I installed the new beta one. I restarted several times. Still no improvement.Then I installed MSI Afterburner and Kombustor so I check the settings and maybe run some tests. The Kombustor tests looked perfect! And immediately after running them, it seemed like there was some improvement in the other menus and applications. After a while, though, the problem came back and seemed just as bad as before.So then I installed Steam and loaded up Borderlands 2. I played for about an hour at near-ultra settings, and game looked flawless. I went back to the desktop and other windows, and the problem was completely gone! I shut it down for almost an hour, started it back up, and the screen still looked perfect.So, yeah, so far so good, I guess? Maybe there was some condensation or something in the GPU? I have no idea, really. Anyone else ever seen anything like this? Anyway, I guess as long as those pixels don'... Read more

More replies
Relevance 89.79%

hi.

i've read lots about dead and stuck pixels on LCD screens before.. i've read some articles on how to revive stuck pixels as well..

i finally got myself an LCD screen.. and right out of the box i get this DISTRACTING dot near the center of my screen... just great..

now. problem is i can't seem to tell i fit's a DEAD pixel (which cant be fixed) or a STUCK pixel (which can be fixed)...

i can't tell whether it's green, white, red, blue, or black...

I tried putting it on a background with WHITE, YELLOW, GREEN, BLUE, RED and BLACK colors... it can be seen on all colors except black..

does this mean a DEAD pixel?! coz it sure dont look that black.. or im just not used to this..

please help

Answer:is it STUCK pixel or DEAD pixel?

Don't even bother trying to fix it...Does it have warranty? Get a replacement or your money back. Cheers!

6 more replies
Relevance 87.33%

click here Freeware checker, doesn't need installation. :-)

Answer:Do You Have Any Dead Pixels? Are You Sure?

Oh well, bump & close. :-)

2 more replies
Relevance 87.33%
Relevance 87.33%
Question: Dead pixels

My screen is showing small black pixels on white background and white ones on black backgrounds. I also have shadow shapes randomly appearing and disappearing across the screen, it doesn't matter what I am running they are there

More replies
Relevance 87.33%

I came across this one while surfing my tech news.


Quote:




Description : This program helps to locate and fix LCD screens dead pixels.

Licence: Freeware

Version: 2.0

Platform: Windows 2000/XP/2003

This program requires .net Framework from Microsoft

How does it work: You can fix the stuck pixels by calling them to do rapid changes. You need to run this program for a couple of hours, result is not guarantee, but you don't really have anything to lose trying it out.
Good luck.




http://sam100.free.fr/

Answer:Got dead pixels on your LCD?

that's pretty cool. Didn't even think there was anything you could do if you had a dead pixel. I figured it was just one of those things that if your monitor had it then you were S.O.L.

8 more replies
Relevance 87.33%
Question: row of dead pixels

I have a row of dead black pixels (or so i've been told) on my laptop screen and it seems to be growing!!!  The laptop has not not been moved or dropped and it remains stable on my desk. 

More replies
Relevance 87.33%

I have an old system as backup which uses an old HP monitor. The model is HP vs 17e.Recently some  white pixels started showing up in the middle of the screen that stays stuck whenever the display is on. Also when viewing any image or watching a video the portion where these pixels show up stays dark. The image file attached might give you an idea of what the problem is. Would like to know if there is a fix around this or if the monitor has run it's coarse. I occasionally use this monitor for some color related work and now due to this prob the colors don't seem true.

Answer:Are these dead pixels?

Reinstall you r vid card drivers and re-boot...if still the same it's the monitor.

4 more replies
Relevance 87.33%

If they are, then there is lots of them.A 300mm 'line' across the bottom of my LG TFT. Its maximum height is about 3mm and does vary across the lenght of the 'line'.I know thre is already an 'edge' around the TFT where 'black' is present but this line goes beyond this.A screen capture won't show it but it is 'there'. So here is a few pics of what I see...1. Left click here2. Right click here3. Centre click here4. Outer click hereeh?

Answer:Are These Dead Pixels?

Found this which may help you decide click here

10 more replies
Relevance 87.33%
Question: Dead Pixels

So I just bought a new 22'' TFT monitor, HD ready, TV, etc. It cost £249.95 and is an LG, link below (http://www.pcworld.co.uk/martprd/st...m=null&tm=null&sku=485894&category_oid=-27763)

It's got 1 dead pixel.!
It's so small and a pin-prick but would you advise taking it back for another monitor or am I being overly fussy. What's the deal with dead pixel policies, anyone know.?

Any help, much appreciated
 

Answer:Dead Pixels

8 more replies
Relevance 87.33%
Question: dead pixels

i have just bought an iiyama monitor and am dismayed to find dead pixels. What is their policy on dead pixels?Thanks

Answer:dead pixels

Below are the number of allowable defected pixels on a monitor of specified resolution.1024x768 - 2 defects1280x1024 - 3 defects1600x1200 - 4 defects2048x1536 - 6 defectsUnfortunately, LCD technology is still not good enough to guarantee defect free screens which is why you cannot buy large 40" LCD screens. click here for more details.I also have a problem with my LCD monitor. It's incredibly annnoying because it doesn't have dead pixels, a small insect has gotten itself stuck in between the protective layer and pixel layer of the screen and its died their so it won't move back out. Any ideas if I could get it out?Charence

6 more replies
Relevance 87.33%

I bought a laptop and after a month of use i started getting a full row of dead pixels on screen, starting from the top of the screen all the way to bottom usually 3 lines next to each other. They are not black or white, they are colored. Its a little right side of the screen always in the same area. If i apply some pressure around the area more dead pixels pop and disappear when i stop applying pressure. I have used various dead pixel fixer software's that flash all colored lights on the problem area. This has fixed every time until now.

Even though i have warranty on the laptop the company i bought from said that screen dead pixel warranty is only 1 month. So they are not helping me in any way.

Another thing to mention is that after i fix the pixels if i dont close the laptop case (flipping the screen on top of the keyboard) I dont get pixels. Every time i pack the laptop and put it in my bag when i open the dead pixel rows are back. Which makes me think that there is a problem with connection between the screen and the case.

All the software i use try to help people who seems to has a single dead pixel. Why are mine complete rows? Every time in the same place?

I need help identify what the problem exactly is because I think i will try to fix it with a tech guy instead of the laptop company because they want to just change the complete screen and it costs a lot of money. I feel like there is something bent or bruised inside the cable connection of the screen.

Th... Read more

More replies
Relevance 87.33%
Question: Dead Pixels

Help.I'm wanting to buy a TFT monitor - but I'm put off by the phrase 'dead pixels'.If I buy a monitor with a 3 yr warranty does that cover dead pixels ? - I've seen CTX advertise a 101 day dead pixel guarantee but a three year warranty. - what if i get a dead pixel(s) after 6 months.How often do pixels die ? - is it a normal occurence ?

Answer:Dead Pixels

no manufacturer of tft monitors can guarantee not to have any dead pixels. what happens is that if there is a dead cell on the monitor it will either be on or off (white or black), but there is a limit on the number of dead pixels a monitor can have before it is classed as faulty. the majority of tft monitors will have a dead pixel or 2. apart from ctx, i believe that someone else has a no dead pixel offer but you will pay a premium for these monitors. maybe someone else will give you more indepth info on tft monitors.

10 more replies
Relevance 87.33%
Question: Dead Pixels

Just bought a new TFT monitor and would like to check for dead pixels, anyone know any programs i can download.

Answer:Dead Pixels

click here

1 more replies
Relevance 87.33%
Question: Dead Pixels

I have a Packard Bell Easynote MV laptop which is only 8 months old, therefore still under manufacturers warranty.Over the weekend, I noticed what I thought was a small dirty mark near the top of the screen, however, on closer inspection it appears there are a small number of dead pixels.I have tried a number of software utilities to make sure they are not just "stuck" but they will not shift so that would lead me to beleive that they are indeed dead.Would this be something that should be covered by the warranty (bought from Currys btw)Although it is only a small area (about 4-5 pixels) and it is near the top of the screen, it is still annoying so should I be getting back on to them to arrange a repair?TIA

Answer:Dead Pixels

Hi, I am not sure, but I think guarantee covers in the event of a large number of dead pixels, but I don't think it does for just a few.No doubt others will add their comments/suggestions.

5 more replies
Relevance 87.33%
Question: Dead Pixels

Hi good day, I believe my laptop is no longer warranty, my screen appears to have two spots close to the middle left, the upper portion of the screen. 
I have tried the programs, pressure and small amounts of heat. Can this be repaired or does it need to be replaced? 

Answer:Dead Pixels

Hi GORDON CHONG LING,
What is the exact system model?
Are you sure the dots are not speck of dirt or smudge?
Are these pixels visible from the time you power on the system? Does an external monitor work fine?
Check if the pixels are seen during the LCD self test - Run the LCD bist - Turn off the system and press and hold the "D" key + power button to turn on the system and it should run the LCD built in self test - see this link for more info - http://dell.to/1SkXNrG 
If the dots / pixels are visible on the LCD self test as well and an external display works fine, then you would need to replace the LCD itself.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Or you could order the parts online from Parts-People.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Relevance 87.33%
Question: Dead Pixels????

Just wondering, but is there any way to remove dead pixels???cuz i only have one but its bugging me! :evil:
 

Answer:Dead Pixels????

Dead Pixels????​and only one? :dead:
What did it die of? :haha:
JK
We need alittle more info, like
what kind of monitor/video card etc.
Post back
G'Luck
 

8 more replies
Relevance 87.33%
Question: Dead Pixels

Mrs.Ifty bought me a nice new 20 inch LCD Screen for my birthday. We noticed it had a dead pixel almost right in the centre of the display. Not something that one could ignore easily really.We considered taking it back to the shop until I read this click here It worked!Well chuffed.. I thought I'd share it with you!Cheers Kev.

Answer:Dead Pixels

My last experience with dead pixels was with PC World when we bought one of their branded screens. It wasn'nt like a dead pixel but more of a scratch inside but showing white light. they changed it for a new one which did have dead pixels, thats when the store manager quoted the pixel clause and said we'd have to live with it. I showed him PC World's online response which I had printed out from email and I was given a new Compaq 19" screen. 100% since we've had it.Dave

9 more replies
Relevance 87.33%
Question: Dead LCD pixels

Without warning, a row of dead pixels, 8 inches long, has appeared on my 15" lcd monitor attached to a G4 imac, 3 years old. I expect that dead pixels may occur but at random, one here or two there, not in 1 continuous row down the screen.

I always put the screen to sleep when not in use. I do not spend hours on one application. Nothing I was using in the past 12 hours matches the line of pixels.

Has anyone heard of this happening or is this a deliberate built-in end-of-life program?

Can physical abuse cause this?

I assume this is not a repair but a replace job.

Answer:Dead LCD pixels

imac = icrap

LOL

I'm not a Mac user so I'm not judgemental, some people can't live without them.

As for your problem... think of it like Christmas lights. Lets say electric flows from left to right on this string of christmas lights. If one blows up halfway though it, only the left half of the lights will turn on, the rest wont. One of the pixels blew up, and judging from the archeciture (misspelled I know) that might be what happened. One blew, and the rest of the ones after it died with it.

9 more replies
Relevance 87.33%
Question: Dead pixels

I have a Dell Inspiron XPS Gen2 with a WUXGA (1920 x 1200) 17" widescreen screen on it. It has a rather large cluster of dead pixels near the top of the screen. I remember reading somewhere that you can massage the screen around the pixels to try and bleed some of the surrounding pixels' juice into them, but I'd like to know if any of you know what's best to do.

Thanks,
Prime2068
 

Answer:Dead pixels

There are ways to unstick "stuck" pixels-- massage, utilities-- but not dead ones. If it's still in warranty, call Dell, they should replace.
 

5 more replies
Relevance 86.92%
Question: a dead pixel...?

I just received a Viewsonic TFT monitor...now, the first one i got was a few weeks ago and was dead on arrival...so i was dubious about getting from same company and same brand of monitor, but i did anyway....so a replaceement arrives and i notice this bright green dot on the middle of the screen...in fact my eyes are drawn to it because it is that noticeable..Now i am aware of the standard regarding TFT monitors...but i am not sure if i can put up with this green light staring at me. Is this a dead pixel or something else? I use TFT's at work all day and my girlfriend has one too...but i have never noticed the green light on any of them.. Please advise..Thanks ahead..

Answer:a dead pixel...?

You could try massaging it gently with a cotton bud.

7 more replies
Relevance 86.92%
Question: dead pixel

Hello.I bought lenovo g5070 today.I have dead pixel in the middle of the screen.what should i do?It's covered by warranty?Can the dead pixel be repaired?

Answer:dead pixel

Hi Andreyzhitnikov,
 
Welcome to Lenovo Community!
 
As per the query we understood that you are facing issue with LCD dead pixel in your G50-70.
 
As you have mentioned that the LCD has a dead pixel in the middle, as this result in defective LCD  and this issue can be covered under warranty, hence I would suggest you to contact Lenovo support or also you can visit the nearest service center for further details.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure
they will be a great help.
 
Hope this helps. Do post back if issue persists!
 
Best regards,       
 
Ashwin.S





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

2 more replies
Relevance 86.92%

My notebook's LCD has one dead-pixel, at least I think it's dead.... it can turn white and green, and that's it... no other colours... is it a dead-pixel? and I would also like to know why does this happen..
Thaks....
 

Answer:Lcd with one dead-pixel

it should be a dead pixel...
i also got 2 dead pixels in my 1.7 years old lappy
go here to check more...
this is not weird under old computer, but if it's under warranty quickly replace it.
btw my 2 years old BENQ LCD screen have 0 dead pixels, wonderful
 

1 more replies
Relevance 86.92%
Question: Dead Pixel Help

hello, i have recently noticed on my laptop as i clean it that i may have a dead pixel. My Desktop background is a Intel xeon background and is mostly black, here i can see that near the top i have a white pixel. Ii have tried changing my wallpapers, most of them are black and i keep seeing this white pixel. I can see it right now as i have google chrome and have a black theme on and above the address bar i can see it. I have done an online test and i am not sure what i am meant to be doing however the instructions were clear. So what do you think is wrong
 

More replies
Relevance 86.92%
Question: Dead Pixel - TFT

Does anyone know of/ recommend a program that can help with this type of problem?Angry ;)

Answer:Dead Pixel - TFT

A program that does this no I'm afraid I don't, but people have reported that massaging the dead pixel gently with the likes of a dry clean cotton bud can often bring it back.

7 more replies
Relevance 86.92%

Hi I bought a new Iiyama Prolite E431S last night on Dabs and it arrived this morning ( i was very impressed with the delivery time)Any way when i have set it up, there is a bright red pixel which appears on dark areas of the screen. i.e not when the display is white.Is there any way that this can be removed or fixed as it can be quite distracting when watching movies etc.Any ideas of how to sort it would be great.

Answer:New TFT Dead Pixel!!

Rubbing with a cotton bud sometimes works.

2 more replies
Relevance 86.92%
Question: dead pixel

hi alli have a dead pixel on my netbook only 1 and its about two inchs in from the right hand edge.i wanted to see if anyone has done the pressure trick or any others that may of worked.a video on line says a dead pixel is done for but im not sure.also if it is would it be covered under a dell warranty at all?cheerssorry if i dont answer back till tomorrow

Answer:dead pixel

I've heard that to have it replaced under warranty it has to have at least five dead pixels.

6 more replies
Relevance 86.92%
Question: Dead Pixel

Hello, i have had a dead pixel for a while now, is there any fix to it? it only seams to show on a black back ground, as when windows starts up you can see it and my desktop background is black so it appears then. When the colour changes it is totally fine and cannot be seen. Is there any fix to this, i did post a post ages ago but i did not get a response, i am not sure if my laptop is in warranted now but it may be.
 

Answer:Dead Pixel

I've been lucky and fixed a few
If a new monitor and a stuck pixel .. There's some exercising software (or run a movie) that may wake it up
I've fixed another by using pressure methods.
http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
 

1 more replies
Relevance 86.92%
Question: Dead pixel

    If i have 1 dead pixel on my y580 can I use the warranty. I mean for replacement of the screen or the whole laptop(which sounds improbable). And if the warranty  works in my case can I still use it if I bought the laptop form Bulgaria and right now I am in USA with no warranty document. I live near Leesburg.Would be nice if i could get an explanation about the warranty about dead pixels. Thanks in advance

Answer:Dead pixel

Better give them a call(tech support team). I think its toll free.

2 more replies
Relevance 86.92%

I have heard that it is impossible for a CRT monitor to get a dead pixel, only an LCD can. Well, we have a CRT monitor, and it has a dead pixel.

Anyone got any idea's why this might be?

Answer:CRT and a dead pixel?

Impossable!!! there are no pixels in a crt monitor to go bad. You may have an emitter problem or driver issues, What does it look like?

9 more replies
Relevance 86.92%

i just purchased a 22" NEC CRT monitor the FP2141SB and a little off from the center are roughly 9 vertical lines. very very hard to see but can be seen on a white screen...they aren't colored lines more like dotted grey lines. anyone know what this is?
 

Answer:what does a dead pixel look like?

10 more replies
Relevance 86.92%
Question: Dead Pixel(s) ?

I've never had dead pixels before but from what I read the black spot in the upper right of the screen on the 3000 n100 is a dead pixel . I've tried methods from searches such as pressure/poke , run on-line programs . One program may have reduced the size , or I'm just imagining it . Any known way to fix this without new components ?

Answer:Dead Pixel(s) ?

due to it's "hardware" issue, you can't fix it.

1 more replies
Relevance 86.92%
Question: Dead Pixel

I took the risk of getting an LCD, hoping there would be no dead pixels... there is one. Anyway, I've tried rubbing it with my finger, that doesn't seem to work, so is there anything else I can do to fix it? It's only one but it irritates me.
 

Answer:Dead Pixel

10 more replies
Relevance 86.92%

As you can see by my screen shots below, it looks like I have a dead pixel to the right of the recycle bin.

Ive tried changing my desktop backgrounds but it still remains...

When I drag a window over the pixel its fine...
==========================================================
Whats very weird is that I have the same issue with the 32bit version of windows 7 on my dell inspiron 1525?

Thats 2 computers with the same little dot!

This dot disipears if I turn aero off...



(I know a screenshot would not capture a dead pixel) Thats why its odd!

Answer:Dead Pixel? Or not?

Dead pixels don't show up on screen shots. If it was a dead pixel the best way to fix it is to just flick it. I have done this a bunch of times and it always works.

9 more replies
Relevance 86.92%

i use UDPixel and i get this flashing light can someone teach me how to fix a dead pixel im begging u.
 

Answer:how to fix a dead pixel?

Have you tried this?

1. Turn off your computer?s monitor.
2. Get yourself a damp cloth, so that you don?t scratch your screen.
3. Apply pressure to the area where the stuck pixel is. Do not put pressure anywhere else, as this may make more stuck pixels.
4. While applying pressure, turn on your computer and screen.
5. Remove pressure and the stuck pixel should be gone. This works as the liquid in the liquid crystal has not spread into each little pixel. This liquid is used with the backlight on your monitor, allowing different amounts of light through, which creates the different colours.
 

4 more replies
Relevance 86.92%

as title, just bought a 32" LCD HD TV to find a dead pixel, its constantly white so im guessing thats what it is.............. a dead pixel? how can i get rid of this, short of taking it back for a new one(i dont want that hassle).

I heard before someone rubbed the dead pixel for a while and it went but that was on a pc monitor although its the same thing. Any ideas guys?

Answer:Dead pixel on a LCD tv, can i fix it?

i used this trick on my friends new LCD, (He also didnt want the hassle so i attempted to fix it) and it Worked
try this:
- turn off TV
-grab a rag or something place it on the dead pixel , and then apply pressure to the dead pixel (dont squeeze it 2 hard), while still giving pressure turn on the TV and let go , should be fixed
the liquid in the liquid crystal has not spread in the dead pixel so its showing a dead pixel

thats odd White...?
normally it should be black considered as a dead pixel

5 more replies
Relevance 86.92%
Question: Dead Pixel

Hi! I have a lenovo thinkpad R61 and i have got dead pixels on the screen. Is that going to be fixed by servicing? My laptop is still under warranty!

Answer:Dead Pixel

Hello, welcome to our forum! Please call support and tell the your problem, they will try to get it right. RegardsAndreas

5 more replies
Relevance 86.92%
Question: Dead pixel

HiI've got a 15 in. Flat Panel (TFT) Monitor since last November. It came from Aldi and is a carbon copy of the AOC LM 520A. It came with 1 dead pixel (red, top of bottom third of the screen) and I was wondering what the general consensus was from a manufacturer's point of view?Cheers allApple

Answer:Dead pixel

i think one dead pixel doesn't deem it faulty. A recent thread which i cant find at the moment has spoke of this matter. Maybe about 5 dead pixels you can have it for repairs. Sorry i don't know much about this. Will try and find the thread for you.

7 more replies
Relevance 86.1%

Just got my new 17" TFT Delivered. I can't see the problem on this particular website, but whenever I go to a webpage with a red or black background, a red pixel clearly appears and stands out - however on certain colours it isn't there. The same goes for a green pixel on another area of the screen, it is currently not viewable and you would be easily mistaken for thinking it is not there - but when I go to certain coloured screens it shows up.I'm pretty sure I've seen this on my Laptop screen aswell, where I believe it occured periodically.Does this mean the monitor is permanently damaged and I should request another, or will it fix itself, or is there a way I can fix it myself? And also, what exactly is the problem I have described.Regards,

Answer:New TFT Monitor - Dead pixels?

click here Djohn Fri, 30.07.04 | 11:24 Chegs ®Dead pixels are now few and far between though you may just be unlucky enough to buy one that has this fault. Some CRT monitors also arrive with a fault as you yourself mention in your post above. I too have an AOC TFT but the 17" model, it really is superb to view. Like yourself and many others I also worried if my new TFT would have any faulty pixels on purchase, I needn't have, the shop opened the box and tested the monitor for me before purchase. All the major suppliers of TFT panels have different guidelines as to how many and what type of faulty pixel must be showing before you can return it for replacement. Don't worry about this though, If your monitor is faulty (Any reason) You have 14 days to return to shop for full refund, no questions asked. This applies to PC World, Comet, Staples and all the on-line suppliers as well. No need to say your returning because it has a fault, just a matter of you have changed your mind and would like a refund please. Must be within the 14 days though. If your monitor is pixel perfect on delivery, remains so for the first week of use then the chance of it developing faulty pixels is very slight, it will also still carry the three year warranty for any other problem or if the display eventually develops dead pixels to a degree more than the allowed amount.

1 more replies
Relevance 86.1%

Brand new Acer 23", shipped fresh with a dead pixel right near the middle of the screen.

I'm so upset, and the warranty doesn't offer a replacement unless there are 8 dead pixels during the first month. That's sick tbh.

Is there any way to create more dead pixels so I can get a replacement, without voiding the warranty? (e.g. no tampering with the hardware)

Thanks!

Answer:Possible to create dead pixels?

It is against the law to break something just to take it in under warranty.

2 more replies
Relevance 86.1%

I have seen some dead pixels on the screen of my Qosmio G20-128. The number of pixels are greater than the minimum for the use of the warranty. I have to send my notebook to the Toshiba assistance. But I need absolutely the notebook for my work!

Is there an option to have a notebook substitution (an old notebook can be helpful) for the period in which my Qosmio is in assistance???

Answer:Dead pixels on Qosmio G20-128?

Hi Luca,

I don't believe that Toshiba operate a loan system for notebooks while your own is being repaired. The warranty only covers the actual repair and I believe it specifically excludes any consequential loss or inconvenience.

Hopefully your repairer will not need to keep your notebook too long but it is worth asking them in advance.

regards,

4 more replies
Relevance 86.1%

I have brought a Vostro 3568 Laptop from flipKart last week, but i find out the below defects in the product:
1 .It has Stuck and Dead Pixels on the screen.
2. The keypad is printing different keys than what pressed.
3. Mouse right click sometimes work and sometimes not also the scrolling is having issues.
I have already made a replacement request. But I want to know from dell side , whether i will get a replace product for so much defects or not.

Answer:Stuck and Dead Pixels

Your return policy is determined by the seller - contact them for details.
From Dell you can return a system for replacement within 30 days (US policy;  may or may not apply in India) -- but sales through vendors like yours have a policy determined by the vendor.

2 more replies
Relevance 86.1%

HelloI have a Viewsonic v35 pocketpcit is quite an old one,but it has a big line brownish line accross the screen.Are these dead pixels?whatever application i am running it still shows crystal clear.thanks

Answer:Old pocketpc.dead pixels?

It may be because there has been some form of pressure on the screen which has caused damage.

1 more replies
Relevance 86.1%
Question: Y410P Dead Pixels

Hi, I am trying to determine whether or not I have enough dead pixels to qualify for screen replacement under the warranty on my Y410P. I am confused as to whether or not there is, because what I believe to be the dead pixels looks like a curved line. I am submitting two pictures that you guys can hopefully help solve my issue.
 
Link to image 1
 
Link to image 2
 
Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

Answer:Y410P Dead Pixels

Take a look at this. Yours might not be dead pixels at all based on the explanation.cnm221 wrote:Hi, I am trying to determine whether or not I have enough dead pixels to qualify for screen replacement under the warranty on my Y410P. I am confused as to whether or not there is, because what I believe to be the dead pixels looks like a curved line. I am submitting two pictures that you guys can hopefully help solve my issue. Link to image 1 Link to image 2 Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

1 more replies
Relevance 86.1%

hi , ive just bough a 19" HP widescreen tft moniter from PCworld and on closer inspection i noticed there are about two dead pixels.Should i take it back or am i making too much of a fuss??thanks

Answer:Dead Pixels in TFT Moniter

TFTs have an allowable "dead-pixel" number in their specifications.At least one of the HP monitors accords with the ISO guidelines click here (ignore the fact that it says Ilyama - it's the ISO standard that's important).Look up the specificatopns for your monitor on the HP web site. Check that it adheres to this specification document. Act accordingly.Even if it meets the specifications, you can still try returning it and asking for one that's better. But if pixels fail in the guarantee period, as long as the specification is still met, it's unlikely you'll get it replaced under warranty. So act quickly if you want to try a return to the store.

10 more replies
Relevance 86.1%

I have just bought a GNR F173 17" TFT monitor and a single red pixel has appeared at the bottom centre of the screen.I phoned the shop where i bought it to enquire and they told me that it is an overactive pixel and that I should leave on the monitor for a couple of days and it should go.Is this right? or do they not know what they are talking about??

Answer:TFT monitor dead pixels

Never heard of that one but am open to learning something new every day!

7 more replies
Relevance 86.1%

Hi.

I have just installed Vista for the fourth or fifth time. I had beta tested a few times on this computer, then had Ultimate upon release for a few months. I had gone back to XP. I had got another Hard Drive and decided to install Vista on it. And now, I have noticed a really big problem that has been annoying me a lot all of a sudden.

These pixels. They move around, shift shapes, you name it. I know that it is not the monitor itself it does not have dead pixels because
1. The pixels move around.
2. These monitors are no older than a year.

I tried JScreenFix or whatever it is and it doesn't work.

Here is a picture of my desktop: http://www.notrobsblog.com/pixels.png

My specs:
Intel Core 2 Duo @ 2.13 GHz
ATI Radeon X1300 Pro
Monitor 1: Dell 1907FP
Monitor 2: Samsung SyncMaster 731b
Windows Vista Ultimate
2 GB Ram
 

Answer:Virtual dead pixels?

9 more replies
Relevance 86.1%

I'm, at some point, going to replace my CRT monitor for a TFT but i have a slight concern. Dead Pixels.

I've been reading up on manufactures guidelines on what they say is acceptable. I'm led to believe that technology is not advanced enough in this area yet to absolutely guarentee no dead pixels. Hence why manufactures have a policy on what they say is the minumum number accepted.

These seem to range from 1-2 upto 5.

Now a few companies are now offering to send you a new monitor with no dead pixels guarenteed. But for a price. This seems to be around £20.

Now because they connot guarentee that every TFT they have has no dead pixels they have to test them before they send you one. If you paid the £20 fee that is.
What happens to all the monitors that they find that DO have dead pixels?
I'm guessing that if i didn't pay the fee i would be getting one that was tested to have dead pixels. Obviously if they are less than what the manufacturer specifies as minumum accepted then what's to stop them sending me one?

So should i be adding £20 to any monitor i look at buying? Otherwise i'm taking a gamble yes?

Sorry about the long post

Answer:TFT Dead Pixels. What are your views?

yes good idea to have them check

3 more replies
Relevance 86.1%

Hi everyone! Im having trouble with dead pixels on my Aspire E1-470 64bit running Windows 10. at first I thought it was dust on my screen, but is not its a multiple dead pixels on my screen, what do I need to do ? will it worse over time. my laptop is about 1.2 years old. my warranity was already expired. any advice to deal with it ? thank you. 

Answer:Dead Pixels Aspire E1-470

Try LifeHackers method and the methods at the wikihow link.Be careful with the "press with a pointed object" one. You don't want to poke a hole in it.http://lifehacker.com/152062/fix-your-lcds-dead-pixels

2 more replies
Relevance 86.1%
Question: W530 Dead Pixels

My Thinkpad W530 (2436-CTO) is 55 days old. About 10 days ago I noticed few dead pixels developing around the mid-bottom of my screen. Since then it has progressively gotten bigger, where now the "black hole" ate around 4x4 mm of dead screen.  I really need the laptop for next two weeks as I am working on an important project. How should I go about this? Phone them? Request new machine? New Screen? Even though I did get upset at first, I am not going to bash the machine, as these things happen.... I just need a pointer or two on how to deal with this as painlessly as possible. How long does it usually take to replace the machine? Screen? Who does it? If screen is replaced, is it possible to upgrade it to FHD from HD? Etc? Any suggestions are more than welcome. Lastly here is a quick spec of the sys if it helps in any way: W530Core i7 3630QMNVIDIA Quadro K1000 2gb15.6HD+8GB Ram320gb HDD  Cheers,mos













Solved!

Go to Solution.

Answer:W530 Dead Pixels

I suggest that you go to a Lenovo Premier Dealer in your area and talk to a live person. Perhaps, they could put in the order for the screen and let you use the machine while they are waiting for the part. I doubt you will be able to upgrade, but it is free to ask.
 
You can find one here:
http://support.lenovo.com/en_US/product-service/service-provider/default.page

1 more replies
Relevance 86.1%

hello im having an issue i have seen dead pixels on my screen can u help me in fixing that

Answer:dead pixels on screen

Typically dead pixels are a defect in the screen itself. I dont know of any other way to fix that issue than replacing the screen itself.

3 more replies
Relevance 86.1%

Just noticed two more dead pixels on the right hand side of the screen. I have warranty up until 2015 and the warranty type is next day on-site. Also, the fan is always on fast and makes a lot of noise. A whirring noise to be specific - engineer coming on Friday.  Can anyone advise me on what to do next? Here's some other problems that I am facing:http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T420s-PROBLEMS-HELP/m-p/749123 An engineer is coming on Friday, I have next day service but I am only home all day on Friday. Just really upset about this, I purchased a £1000+ machine and all these problems under six months is really not good at all.





ThinkPad T420s (4174-HG6) i5-2540M 8GB RAM, 320GB HDDThinkPad T430s (2356-GDG) i5-3320M, 8GB RAM, 500GB HDD x 2

Answer:Three dead pixels! Help! T420s

If you just got it send it back. That is unexceptable in this day and age.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

2 more replies
Relevance 86.1%

Hi, I have a new T520 that I have purchased about 30 days ago and it already has some deak pixels on the screen. How can I go about getting these fixed? Thanks,Josh

Answer:New T520 With Dead Pixels

Hi, I went through the same dillema with a previous purchase. Out of the box, it's got stucked pixel so I returned them and ordered a new one. Your's is already more than 30 days old so Lenovo Post Sales might give you a hard time with a return but if it has more than 3 dead pixels, I believe you can return it for warranty. http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Dead-Pixel-Agony/td-p/760031 Good luck.

2 more replies
Relevance 86.1%

Hi, my HP Envy j125tx has 3 years on-site warranty and the accidental package.May I know if the warranty covers dead pixels on the screen? Thanks.

More replies
Relevance 86.1%
Question: T61p Dead Pixels

Hi, I am new here but just want to see if other people have had any of the same issues. I have a T61p and had around 4 dead pixels in a cluster that I sent in (Samsung Display).  Sent it in to get swapped out and I get back the LG which happens to have 3 dead pixels and dark spot.  They are dead not stuck.  Has anybody else had this happen?  The work was good and the only visible sign of the laptop being opened was a litle dot where they pried up the screw covers so I am happy with the service as it took exactly 5 days after I dropped off the box to get it back. I know Lenovo changed their policy to 3 or more dead pixels so they are sending me another box to ship it back in.  I am not sure of the original manuafacture date of the LCD but this one is 2005.  I have had plenty of latops over the years but this is the first one ever with dead pixels. Andrew

More replies
Relevance 86.1%

I believe that CTX are the only manufacturer that make certain monitors that guarantee no dead pixels. Can anyone confirm that this is correct and tell me which monitors if any have this guarantee. I've looked through their website but can't find any monitors which specifically mention this. Anyone any info for me?

Answer:CTX TFT monitors - no dead pixels?

If you want to be 100% sure there are no dead pixels, pop into PCWorld, check one that's on display, there will be no dead pixels, and tell them you want to buy THAT one. When they tell you it's a display model, ask for a discount.

10 more replies
Relevance 86.1%

Just when I powered on my laptop yesterday morning, I saw this black patch/horizontal line appearing on the screen.It's not totally black though, there are many red/blue and some green colored dots/pixels around it too.My laptop is under extended lenovo maintenance warranty. It also seems to be elongating and I think there are few more dots than yesterday.Please provide assistance.( I have attatched the image clearly showing the dead pixels on the laptop screen )


























IMG_20170226_143811.jpg ?3113 KB

More replies
Relevance 86.1%
Question: Laptop Dead Pixels

In regard to Laptops are dead pixels acceptable when buying a new Laptop and if so how many and is the Retailer obliged to replace??

Answer:Laptop Dead Pixels

You would need to talk to the supplier, as some will gaurantee no dead pixel's at a price...But under normal standards up to 6 dead pixels anywhere on the screen is exceptable. that is unless you buy B grade and I'm not sure what the count is for this...Admitantly dead pixels aren't as probmatic as they used to be hence cheaper TFT's, sometimes they can be gotten rid of by genterly rubbing the area with a damp cottonwool bud...But I would always check with the supplier concerning this, and if poss get them to kick up the screen so you can check before buying...

10 more replies
Relevance 86.1%

Justgot myself a 19' Yusmart 198yp LCD Monitor. Hear people talking about scanning for 'dead pixels'. How do i do that? What programs do these people use?Thanks for any help

Answer:LCD monitor 'dead pixels'

I haven't heard of any program that scans for dead pixels you can usually see them on screen. I think there are allowable tolerences for the manufacturers benefit. But beware "you gets wot u pay for!"

7 more replies
Relevance 86.1%
Question: Y430 -Dead Pixels

Hi, in the past month my screen has begun to have pixels die. It started with one dead pixel and now about atleast 5-6 are dead. They are most easy to see on a white screen. I bought this computer just a few months ago. I am hoping someone here can get me on the right track to getting this taken care of. Thanks,Chris

Answer:Y430 -Dead Pixels

I think the lenovo policy is that if there are more then 5 dead pixels then you qualify for a screen replacement, but I'm not positive what it actually is....





Ideapad Y530, P8400 @ 2.26 GHz 320 gb HDD, 4 gb RAM, nVidea 9500M 512mb VRAM.

8 more replies
Relevance 86.1%

hey how do i check for dead pixels / backlight bleeding or any other bad stuff on the monitor? keep in mind that i am going to a local store and check so i can't download any programs to check... thanks.

Answer:How to check for dead pixels..

If there are dead pixel's, you will notice... if the screen is white, and there is a small black spec that isn't something on the surface of the LCD, then it is likely a dead pixel.

2 more replies