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Equium P300 Webcam not working - webcam driver fail

Question: Equium P300 Webcam not working - webcam driver fail


Just bought an Equium P300 with built in webcam.
Have Vista service pack 1 and keep getting message open "Webcam driver fail. Please restart camera or computer."

I have uninstalled and then re installed driver. can anyone help please. Ian

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Preferred Solution: Equium P300 Webcam not working - webcam driver fail

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Answer: Equium P300 Webcam not working - webcam driver fail


Someone had the similar issue with the webcam and posted a solution here:

The problem seems to be in the registry? but please check simply the link above.

Anyway? I?m interesting is this issue and your feedback would be appreciated?


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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12

all help is much appreciated


Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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my laptop specifcation here : ( [A300 - 1G5|] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...

Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail


I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?

Sorry if some of this doesnt make much sense, im not entirely "computer savvy"

I hope somebody can help,


Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.


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I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.

I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.

Is there a solution for this problem? I hope so :)

Answer:Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7


I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.

You have already tried the Windows Vista driver so that?s all what you can do. Alternative you visit the Toshiba US page ( and search for Windows 7 beta driver. Maybe it works.

Good luck! :)

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Hey guys

just got my mate to upgrade me to win 7 64bit.
Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?

"webcam driver open fail. Please restart camera or computer"


Answer:Portege M800: webcam does not work Win 7 64bit - webcam driver open fail


Seems you have used wrong or not compatible webcam driver/software?
You should use an Win 7 64bit Chicony webcam software.

> Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?
The Portege M800 Win 7 drivers are available on the Toshiba European driver page.
You will find also the Win 7 64bit Webcam driver

Please remove firstly the old driver, then reboot the unit? clean the OS using CCLeaner? reboot the unit again and then install the Chicony webcam software.


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I have a Satellite M305d-s4830.
My PC's operating system is Vista 64bit.

Cam and mic were working fine until one day the camera assistant software started showing a messagebox saying that: "Webcam driver open fail. Please restart the camera or computer."

Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager. I also have the recovery disk for Toshiba.

What am I supposed to do?

Thanks in advance

Answer:Satellite M305D-S4830 - Webcam driver open fail - Now webcam & mic does not work


> Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager
Hmm? you mean the cam is not listed in device manager?
Neither an unknown device nor near a yellow exclamation mark?

Sounds like hardware issue? but try to recover the notebook using recovery disk.
If this will not help then it means that there must be something wrong with the cam?

I read in the net that some people had a similar issue.
The webcam worked when opened the laptop lid only halfway.
But webcam disappeared when the lid has been moved up.
Possibly there was an loose contact between the cable and cam?
In such case the ASP technician should check the notebook?.

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Installed Webcam driver ( )
When load PC error: " WebCam driver open fail. Please restart camera or computer "

What can i do ???

HELP, plz )

Answer:Satellite L300 - WebCam issue: WebCam driver open fail

Have you installed service pack 1 for Vista and latest windows updates?

If not, please update. One thing you could try is to completely remove the drivers, using some registry cleaning tools like ccleaner and reinstall camera drivers.

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I have Equium P300 had to install Windows Vista Home Premium disc now.
I have no web cam.
Can anyone help please?

Answer:Have no webcam after Vista Home Premium installation on Equium P300

Have you use self created Toshiba recovery disc or Microsoft installations DVD?

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I have an Equium P300-16T and when connected to the Broadband router everything is ok !!

however, when using the laptop wirelessly, and using MSN Messenger (with webcam running) it keeps freezing up and after a short period of time will carry on working, then keep freezing again - almost like the buffer keeps getting full and it is having to refresh

There is a mention of this on the support pages which mentions KB934374 which is supposed to be part of MS Vista SP1
I have installed this SP, but the KB in question is not part of it and I cannot seem to locate an individual download for this KB +Vista&FID=TIU0000003b66

Any ideas anyone (other then throwing the laptop against a wall and claiming it was an accident !!!)

Answer:Equium P300-16T - Chicony Webcam issue with Windows Vista


after googling for this KB I found the site "hotfixshare" which provides this hotfix. The only thing is that you have to register on their forum but thats the only thing..

Afterwards you can download this hotfix and check it out if it works. I would also suggest you to download the latest webcam driver for your machine on the european driver download sites because they could perhaps solve your problem.


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i have a laptop Satellite P300-13J, with normal a windows vista on it,
But my computer crashed and i installed another windows on it, windows 7.

But i have a problem with the driver for the webcam. I'm looking already in the support forums, but i only find drivers for windows Vista.

There is a version for Windows 7?

greetings the rabitt

Answer:Satellite P300-13J - Need webcam driver for Win 7


Since the Chicony webcam driver is not related to a specific notebook model, I would recommend trying the webcam driver released for another notebook series.
Try the one released for later series for example like P500 or L500 series?

Should work perfectly!

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I'am desperate.
1 month ago I bought a Satelite P300-190 with internal webcam.

Everythings seems to work, except the webcam.

I get the error when starting the software: "webcam driver open fail. please restart camera or computer"

I've read so many threads about this problem.
I've tried: update software, bios, display adapter, camera software,
followed most of the things specified in the treads, but still the same problem.

Is there an expert somewere who can help me to solve this probem ?

Thanks in advance,
Best regards, Jeroen.

Answer:Satellite P300: webcam driver open failed

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

If that doesnt work, the best option would be to backup your data and run Recovery. If it still doesnt work, then the webcam itself may be faulty.

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The integrated webcam on my Satellite P300-13J doesn't work anymore. When I try to use it I get the following message: locked by another application. The only program on my computer that uses a webcam is MSN Messenger, so Skype or that kinda programs are not the problem.

I saw some other threads with this subject, but those ppl had another laptop. And because i don't know that much about computers I wasn't sure if i had to do the same steps to get it fixed.

Could anybody help me please?!

Thanks in advance!

Answer:Re: Intregrated webcam Satellite P300 not working:locked by another application


This issue is known to me because I had it too and it was already solved by installation of Vista SP1!!!

You can solve this following these steps:

? Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.

? Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1) or the full SP1

? Update your Messenger software (MSN/Yahoo Messenger, etc..)

? If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.

? Try closing the Camera Assistant Bar on the left of the Desktop.

? To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \


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Webcam Driver Open fail. I get this prompt every time I start up my computer with the suggestion to restart driver of computer. Neither of which does any good. I've attempted uninstalling and then installing a new driver from the manufacturers website (Toshiba Satellite A305D-S6914) where there is a driver available. The webcam does work, but only when my laptop is partially closed, which more or less defeats the purpose of a built-in webcam. What's more, the webcam driver won't even show up in the device manager unless it is partially closed.

Any suggestions for a next step? I'll be contacting Toshiba as well but I figured I'd cover my bases as this appears to be a widespread issue with Toshiba, so I don't have much faith in what they may or may not be able to tell me.

Answer:Webcam Driver Open Fail

Almost sounds like a broken wire running from the motherboard to the webcam. I would definitely send this laptop in for a warranty repair.

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I'm a very new user in this forum, expecting your expertise help for the following issue.
I use Toshiba L300, after upgrading (custom install) my OS from vista home premium to windows 7 professional, my webcam does not work. It uses chicony camera assistance software for toshiba. Everytime, I get an error message "webcam driver open fail. restart your camera or computer". I checked the toshiba support site for dirver update, but it says the vista driver for that webcam is compatible with windows 7 as well. I reinstalled/restarted several times, however, I can't make it work anyway! Help me please. Thanks.

Answer:Webcam driver open fail. Please restart ...


Device manager method is always the cure.

Right click on the webcam in the device manager. Update driver software. Browse. Let me pick. Have disk. Browse. Now navigate to and double click on the Vista installer's .inf. (You might have to extract from the .exe first by running it.) Hit ok, possibly next too then let it install.

Reboot if needed after.

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I?ve only had my Toshiba laptop since October and the built in webcam has been working fine until yesterday!

When I click on it to turn it on it comes up with a message saying:
''Webcam driver open fail. Please restart camera or computer''

I have tried restarting in many times but still the same message keeps coming up
Can anyone help me please?!

Answer:Built in Webcam - Driver open fail

Here in the forum are already threads about this issue.
An user named Akuma posted an interesting solution for this problem so try it. Maybe it will help you.

By the way, which Toshiba notebook do you have?

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"Webcan driver open fail. Please restart camera or computer" - This error message appears when I try to open or use my built in webcam.
I am running windows vista.

The webcam has worked fine for the last 12 months.
I have tried installing the driver software again.
Also doing a system restore and nothing seems to work.

Anybody got any ideas/solutions

Answer:Satellite A - Webcam driver open fail

Hi buddy,

What Satellite A notebook you have exactly?

Did you already reading other similar threads? Here in forum you can find a lot of information about this webcam driver open fail error message. In most cases a recovery installation from Toshiba recovery disk can help to get rid of this. :)

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Helloe everyone,

I have Satellite L300-110, and i have an issue with the web cam after installing Windows7.

The error:
Webcam driver open fail. Please restart camera or computer.

The camera is working fine and appear in the device manager as Chicony USB 2.0 Camera.

However, i can use the face recognition.

Does anyone knows the cause.

Answer:Satellite L300-110 - Webcam driver open fail

Hi buddy,

You have checked the forum for similar threads/problems? It doesn?t seem so because you will find enough about this problem.
So use the forum search and read similar threads.

Anyway, you should try updating the webcam driver and BIOS. Both can be downloaded on the Toshiba page.

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys,,, and among some others,

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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Tried to work with my camera, but error appeared "Webcam driver open fail. Please restart camera or computer" Tried to do both, nothing happened. Changed drivers for camera, the same problem.

My OS is Windows XP SP3. Can anybody help me?

Answer:Satellite Pro A300-1NH - Webcam driver open fail

HI rinat_1,

Was your Satellite A300 delivered with Windows XP? If not, try it with ?factors settings? again, please!

Make also sure that your BIOS version is the latest one and you can get it here: > Support & Downloads > Download Drivers

Good luck! :)

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i have toshiba satellite pro L300 model PSLB1E, and in theDevice Manager is not any Imaging Device and the driver of the Toshiba Page is showing "driver open fail.Restart the cam or computer" constinuously. I have uninstalled the driver ten times, and updated driver, but not work the camera and is not presenet in Device Manager.

Where is the problem ? the driver ?... I am desperated...

Thanks in advance

Answer:Satellite Pro L300 - Webcam driver open fail

Are you able to backup your data and run Recovery?

If it still happens on a fresh Windows install, then the webcam hardware may be faulty.

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Sorry! But what going on?
I had reinstall this drivers of webcam. But problem is the same.

Skype is not working!!!

Answer:Satellite U400 - webcam driver open fail

Can you start and use cam in ?Camera Assist Software??

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I have a Gateway MD7330u running Vista Home pre and my internal webcam just stopped working. I dont believe there is a hardware problem. I contacted Gateway but they could not help me. I have done a full system restore.

Origionally my webcam was listed under device manager as Chicony usb2 now it says usb webcam i have uninstalled the drivers and reinstalled.

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I'm on Windows 7 with a Satellite Pro L450-13M.

My webcam simply stopped being recognised by any of the programmes on my system. Skype, Toshiba Camera etc etc. One day it was fine, a while later when I tried to use it again it stopped. I only use it for Skype usually, so I've no weird imaginative bits of software that might get in the way.

Uninstalled the Toshiba Camera Software, uninstalled the drivers. Reinstalled the camera software - although there seem to be about 400 slightly different versions. I think I've got the right one. TC30049700E.

Windows 7 determinedly reinstall the drivers by itself when I boot up. It puts on Sonix driver. If I look at the details there's a list of 6 files, all of which look reasonable.

Checked the device manage, which says "This device is working properly". The trouble is, this is a lie!

Oddly, the microphone works fine (I thought this was integral to the webcam).

What I'd really like to do is separately install the device driver, without the entire camera software package.

But to be honest any ideas are welcome. It's very irritating and I've run out of ideas, and I'm about to go away on business for 2 week and I use skype to talk to my kids. I'm sort of semi-technically literate as you can see, but not fluent, and Windows 7 is new for me. The laptop came with it, and webcam was working fine when I bought it at end of Feb.

Answer:Satellite Pro L450-13M - Webcam driver open fail

P.S. the only piece of "maintenance" that I might be considered to have performed is to update to the latest BIOS as recommended by Toshiba. Could someone tell me how to roll this back so I can check if it's a cause please

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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM


I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v| =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?


Answer:Satellite A300-276 - Webcam driver open fail


This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail


I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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I try try to solve my problem

Error: webcam driver open fail

Answer:Satellite A300-20A - webcam driver open fail


You should use the Toshiba Forum search option.
Then you would find a lot of threads about the theme.

In most threads you will find the recommendation to reinstall the webcam software.
I think this should help you.
So visit the Toshiba driver page and download the webcam software for the notebook model. Before you would install the new software, I recommend removing the old from the system.

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If I try to use the webcam, I get the message: "Webcam driver open fail........"

There are multiple threads about this on this board and other boards via Google, not just related to this model, though many other Toshibas. Is there a fix from Toshiba? Since the problem seems so widespread there should be.

I am using XP Pro. I have updated the BIOS and the webcam software without solving the problem.

Thanks in advance.

Answer:Satellite U400 - Webcam driver open fail

Hi buddy,

It seems that the forum doens?t contain enough threads about this...

Please use the forum search. You will find enough threads what you can do like this one:

If it doesn?t work try contacting an authorized service provider. Maybe it?s a loose connection or something else that must be checked and repaired?

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recently my Satellite A200's boot drive died and i had it replaced. Vista was put back on as part of this via Toshiba's SOE restore. Now the Webcam doesnt work, it gives the following error when the machine boots:

"Webcam Driver Open Fail. Please restart camera or computer."

I have tried installing the latest Chicony driver updates but still no luck

also I have found a lot of info via google about registry entry problems with the installer on this issue. They recommend a fairly complicated registry hack to fix it. I want to find an installer that works rather than hack the registry

can anyone advise me ? thanks in advance

Answer:Satellite A200 - Webcam driver open fail

More info:

The 32bit Vista Driver for Chicony WebCamera is not available on the Australian website doe my model , so I rang support. They said go to Canada website and use a different model number to get the 32 bit Vista Driver. Did that, uninstalled the old driver, and installed this new one. It didt work either. Any ideas anyone ? Surely it cant be this hard ?

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I'm Dr Ahmed Maher and I have a problem with my Toshiba Laptop. It is Satellite A300

The problem is in my webcam. When I try to use the webcam a message of "webcam driver open fail.please restart the cam or computer"
I had downloaded the driver from toshiba site. I reinstalled the driver but the same message appeared. I had updated the BIOS. The same problem. I made a recovery for my laptop using the recovery DVD. No way, the same problem

Please help me to solve this problem
thank you for caring
Dr. Ahmed

Answer:Satellite A300 - Webcam driver open fail

Hi Dr. Ahmed,

If your webcam doesn?t work after installing Windows from Toshiba recovery disk I think it?s related to defective hardware. I mean you have already tried to update the BIOS and webcam driver but that?s all what you can do.

So I would recommend contacting the people from your local authorized service provider. I think they can help you can exchange the webcam if it?s necessary.

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Anyone know what I need to do to sort this - when I try to open the webcam I get the message "webcam driver open fail. please restart camera or computer" - I closed down then restarted but made no difference.


Answer:Satellite P200 - Webcam driver open fail

Hi andyjennings,

Have you already tried to reinstall the webcam driver? I never received such an error message but usually reinstallation the driver should work. You can download it here: > Support & Downloads > Find an authorized service provider

Good luck! :)

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I have just bought a Toshiba Satellite L300 with no OS installed. I managed to install windows XP and all the sound/video...... drivers successfully but after installing the webcam driver appears an error which says: ?Webcam driver open fail. Please restart camera or computer?.

I restarted the computer several times but it still doesn`t work. Please help me.

Answer:Satellite L300 and WXP - Webcam driver open fail

Hiya, I am having a similar problem (see earlier thread), can you actually see the webcam in the Device Manager? There is also a known problem if it is just the driver, do a search on this forum, it seems to be a common problem.



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Have successfully installed Windows 7 on an Equium L 350D.

Have Successfully installed Tosh Camera Assist software (Chicony) and hardware profile indicates the driver is OK, and I can see the toolbar for the camera.
But on every boot and when trying to activate the camera I get 'Webcam Driver Open failed - Please restart camera or computer'. It worked perfectly OK with Vista.

Anyone any ideas?

Answer:Equium 350D and Windows 7 - Webcam driver load failure

Odd to reply to myself, but I have solved my problem by downloading a much more recent driver for a differnt laptop.

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I have an Equium P200 running Vista 32 bit -
Recently the web cam stopped working so I tried to reinstall the driver.
I downloaded the driver from Toshiba but it wouldn't install properly, it appears as unknown device in the device manager.

I have done some research and there may be a compatibility problem with Vista.

Anybody eles have the same problem or can help?

Answer:Equium P200 - recently the webcam stopped working


What webcam do you mean?
Do you mean the internal Chicony webcam or an external 3rd party webcam?

The internal Chicony webcam is fully compatible with the Vista OS and the driver/software should install properly!

Try to clean the OS using CCLeaner after you have removed the webcam software from the system.
After new reboot, download the Chicony webcam software again from the Toshiba European driver page and try to install it again.

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My problem is this

I have a Satellite A305-S6872 laptop with a built in webcam, i had to restore it with the cd given with the laptop and i re-installed the webcam assistant software and thought that was it but it keeps saying "webcam driver open fail. Please restart camera or computer"

Does anyone know how to fix this

Answer:Webcam driver open fail on Satellite A305-S6872

Hi mate

This message can appear due to some compatibility issues between the webcam software and 3rd party software like Skype, Live messenger, etc?

In your case I recommend removing the webcam software from the system again.
Then clean the OS using CCLeaner.
After that you could install the webcam software again and should uncheck the webcam software in msconfig -> Startup.

This will prevent the software from loading automatically.

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I have Satellite Pro A300
After upgrading XP into Vista the web cam stopped working (webcam driver open fail. please restart camera or computer)

Any help

Answer:Satellite Pro A300 - error - webcam driver open fail


I have used the forum search and founded a good posting from the user Akuma.
Maybe it?s the solution:

Good luck!


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I know this is a common problem, I have been on this forum for days and found no solution. I have a satellite L300 PSLB8E, which I downgraded to windows XP from VISTA. I downloaded the drivers from your website, Camera Assistant, but it keeps telling me webcam driver fail please restart computer or Camera. That never solves the problem. Are there 2 different drivers, since your website only has one, i.e one for the camera and one for the software? I've uninstalled it, reinstalled it, removed the driver from control panel, reinstalled that, nothing works.

Someone please end my, and many others, misery by giving a straight answer to this question.

Thank You

Answer:Satellite L300 - Webcam driver open fail on Windows XP

Try to update the BIOS. You can find it on the Toshiba website: => Support & Downloads => Download Drivers

I have searched in the forum and I founded an useful posting from Akuma. Check this!

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'Webcam driver open fail.' My webcam failed months back. Have been into forums & taken advice - nothing works.
Have cleaned disk and reloaded driver many times. This is not satisfactory.
Someone must take RESPONSIBILITY.

I need to know the CAUSE and get a SOLUTION.

Answer:Satellite A300-1MC - Webcam driver open fail - Vista

Hello John and welcome to Toshiba forum.
Let us discuss about responsibility a little bit later.

Tell us at first which notebook model do you have exactly, which operating system do you use and what have you tried to fix this.

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I have a Toshiba Satellite A300-1SM computer upgrade to Windows 7 (32 bit), and since yesterday, the webcam is giving me problems. Does not work.
Is a Chicony Web Camera, built inside the computer. Has suddenly stopped working. The following error appears: "webcam driver open fail. please restart camera or system. "
I have not touched or installed anything. It happened overnight.

I tried to restore the computer to an earlier date, and it worked for a few minutes ... but it failed again and appears the same error.

I wonder what I have to do to get back to "recover " my webcam.

Thanks in advance.


Answer:Satellite A300 - error: "webcam driver open fail"


There are a lot of threads here in forum about webcam driver issue and you should read these threads:

Problem is I can?t say more about this because the error never happened to even I use my webcam quite often but no problems at all. :)

Anyway, if you have more questions you can post again ;)

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The full text of this error is "Webcam driver open fail. Please restart camera or computer."

I have spent a long time searching for solutions online. Many of the proposed solutions seem to be reasonable fixes for my problem, but they do not work. I have downloaded the most recent hotfixes for Vista (64 bit) and I have the most recent webcam driver. There are a few strange circumstances pertaining to my particular problem that I have not seen mentioned elsewhere.

The webcam did not work out of the box.

On two separate, inexplicable occasions, the webcam driver was found by the new hardware wizard and installed. Both of these occurred after the computer had been on for some time. The webcam then became functional. Upon restart, the error message returned.

I cannot find the camera in the device manager. In fact, I cannot find any imaging devices whatsoever. Some other people who had similar problems could apparently see something in this category, often an unknown device.

I downloaded a program called "Driver Detective" and ran it. Amazingly, it was able to find the driver for the "Chicony USB 2.0 webcam". The program claimed that the driver was perfectly up to date. It listed the camera under the category "unplugged USB device", the same category as my ipod.

If there is any other information that I need to provide, I can do so quickly.

Thanks for looking!

Answer:"webcam driver open fail." on Satellite A305-S6844

Have you tired uninstalling and reinstalling the camera from Device Manager? Do this and then restart your computer, this will automatically detect and reinstall the drivers for the camera.

I suspect your camera may be failing though as you mentioned previously that it installs sometimes while you're using the computer. If uninstalling and reinstalling doesn't work, you may have to take this in to a repair center.

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I had to replace the hard disk on my A300 PSAJ4E and when I reloaded Vista 32 and all the Toshiba hardware drivers all went OK except for the Chicony webcam install.

The side menu is there but it won't work, giving a "webcam driver open fail. please restart camera or computer" error.

I updated the Bios to 4.20
I first used the original Toshiba download, webcam-20080428125023 driver (V1.07.175).
I tried it with "the lid 3/4 closed".
I searched everywhere and read of dozens of similar problems. I tried a few, even editing the setup ini. Nothing helps.
I've even tried the XP drivers (V1.7.144.0611), the 32bit and 64bit versions and even a gateway driver. Nothing seems to work for this cam.

What now?

I also now get "the required section was not found in the INF" when I try to uninstall and reinstall the driver through device manager.
I have the choice of
all giving the same error...

Answer:Re: Satellite A300 (PSAJ4E) - Webcam driver open fail

Me too. See my thread of a couple of days ago.
I have given up. I have wasted hours and hours trying to get the webcam driver to work.
Next week I am going to buy an external webcam.
There are many complaints about this in various forums, I think it is time someone took responsibility.
Sorry that I could not be positive and help you.

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I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"

Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?

I used Vista 32 software as default driver


Answer:Portege M600 - Webcam driver open fail on Windows 7

Vista drivers mostly work in Win7, but there are some exceptions.

Have a look on the Toshiba US site, they have posted up some beta win7 drivers. Perhaps there's an updated webcam driver that works in Win7?

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I have a Satellite L305-S5945 and the webcam worked perfectly fine out of the box and after I re-installed Vista-64 (which it came with) after I installed a program wrong and got a blue screen.

I recently upgraded to Windows 7 and now the webcam doesn't work and I get the error "Webcam driver open fail. Please restart camera or computer." I tried looking for a Windows 7 driver on the support page but I couldn't find one so I just used the two Vista/XP ones instead. One is the driver and other is the Camera Assistant Software. Here is what I have tried so far:

* Attempt #1* Freshly installed Windows 7. Without installing anything else, I download the two drivers mentioned above, and install then both and restart the computer. End up with working Camera Assistant Software but when starting up webcam I get error of "Webcam driver open fail. Please restart camera or computer."

* Attempt #2* After attempt 1, go to device manager and uninstall Chicony 2.0 USB Camera under Imaging Devices. Restart computer and let it sit. Eventually Windows picks up the camera and auto installs it and it re-appears in the Device Manager. Still get same errors.

* Attempt #3* Freshly installed Windows 7. Uninstall camera from device manager, then install the two drivers. Get same errors. Restart computer and still get same error.

Help! How do I fix my webcam?

Answer:Satellite L305-S5945 - Webcam driver open fail

Try to install Win7 cam driver for some other notebook model like A300 or A500.
I am pretty sure it will works well.

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On my new Toshiba Equium L350, there wasn't any camera assistant software. I downloaded one of the toshiba website.
I installed it, but it doesnt work.
Everytime I try to use it or when i go onto my user.

The webcam says error "Webcam driver failed to open. Please restart camera or computer".

I have tried restarting it and reinstalling it, but nothin works.

Can anyone help me?

Answer:Webcam driver failed to open - Please restart camera or Equium L350


I?ve got few questions;
Do you see the ?Camera Assist Software? running in the taskbar?
Do you use some applications like MS messenger which could lock the webcam?

I read about an webcam issue on Vista notebooks. It was related to the Vista OS. There was a bug which was solved with the installation of SP1.

Do you have SP1 installed?

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I have an Satellite Pro L300.
Ive has my laptop for 6 months, and been trying to get my webcam working since.

when i try to start it, it says 'webcm driver open fail please restart camera of computer'.
Ive tried everything, does anyone know anything that actually works?

Please help, Allii x

Answer:Satellite Pro L300 - webcam driver open fail, please restart camera


On the Toshiba website I have founded a document about this issue that could be maybe useful for you:

So in your case I would try to update the BIOS and webcam driver. Both you can find on the Toshiba website: => Support & Downloads => Download Drivers

Good luck and give us a feedback. I?m interested in it.


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I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."

I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.

Any idea on how to fix this problem?

Message was edited by: Replicant

I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Answer:Satellite A300 - Constant "Webcam Driver Open Fail" Error


If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb it?s useful for you:

If it doesn?t work I think you need help from an authorized service provider. The technicians can check your notebook and repair it if?s necessary.

Good luck!

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Since I upgrade my system to Windows 7 64bit my webcam don't work. After installing the driver I keep getting the message "webcam driver open fail. please restart camera or computer". The camera also don't appear in the device manager and the mic don't work also.

I have a Satellite A300-1LT.



Answer:Satellite A300 - Webcam driver open fail after Windows 7 upgrade

Hi pro.surfer,

Do you know the forum search? If not you should use because you will find many threads with this error message and a lot of useful instruction what do to.

I don?t know which driver you mean but you need the Camera Assistant Software for webcam. The microphone is a part of webcam so you have to install the webcam driver. ;)

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All greetings.

Recently took the laptop with the service center, he changed the motherboard. Prior to the service center the camera worked well, but after he took early displayed an error "Webcam driver open fail. Restart camera or computer." Read posts on this subject anywhere advised to update the BIOS, I renewed but nothing helped.

This could be due to the fact that in the service center have forgotten something to connect to the motherboard? Because in the Device Manager do not see a web camera. I have a Toshiba Satellite A300-1EG number PSAG4E.

Thanks in advance for the answer. I would like to be quick to get to know to go tomorrow to a service center or not.

Answer:Satellite A300-1EG - Webcam driver open fail after mainboard exchange

Hi kuhar2007,

Maybe the authorized service provider has forgotten to connect the cable but before you contact them again you should try reinstalling webcam driver. You can get the latest version here: > Support & Downloads > Download Drivers

Normally the webcam should be listed in device manager after this. If not you should contact the ASP again. Explain this problem and they will try to help you. ;)

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I have recently bought a new Satellite L300 on Windows Vista Home Premium SP1. The Webcam worked fine for a few days and then the next time I booted up Vista, I get the following error "Webcam driver open fail, please restart camera or computer". Since the computer is brand new I reformatted to see if it wasn?t a program blocking something.

Reformatting 2 times and the error still come up on installation of the Camera Assistant Software for Toshiba. I downloaded the updated file from Toshiba support but still get the same error. The funny thing is that Device Manager does not even detect the webcam. There is no listing for the webcam. How can I tell that this is a hardware problem? Does anyone have any experience with this same problem?

The store I bought it offered to give me a new one but they do not have any in stock, so have to wait 3 weeks.


Answer:Satellite L300 - Webcam driver open fail. Please restart camera or computer


The webcam should be listed in the device manager. It?s not called webcam but you should find it in ?imaging devices? -> USB video device

The webcam should work properly. Usually after the webcam software installation you should find the webcam software in the MSCONFIG -> Startup
If the webcam is listed there then this would mean that the webcam driver/software loads always while a notebook boot procedure.

In some cases there could be an compatibility issue between this software and an 3rd party applications like MS messenger or Skype for example.

In your case I recommend disabling the webcam software and further applications like MS messenger or Skype in MSCONFIG -> Startup.
Then clean the OS and registry using the CCLeaner.

I would also recommend updating the Vista to the latest state! All patches and hotfixes should be installed!

Finally if you would like to use the webcam then you could start the software manually.
The exe file should be placed in Camera Assistant Software.

Best regards

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Hello , i made a clean install of windows 7 x64bit installed the webcam driver but i cant use my camera i get Webcam driver open fail. Restart camera or computer ... can someone help me ?

Answer:Satellite L650D Webcam driver open fail. Restart camera or computer

Hello, do you have Skype or another program installed that uses the webcam? Maybe it is taking exclusive control of the webcam.

Was it working ok with the factory Toshiba Windows installation? If yes, then you may just need to get the correct webcam driver from the Toshiba website from the L650D drivers page.

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Relevance 88.97%

Dear All, During reinstalled the Window 7 for the new harddisk, I am fail to installed the webcam driver at the last step (all other drivers all installed and ok), the fail message said "Camera device cannot found!" and set up fail.  Does anyone has the same problem? Thanks a lots for your help.


Go to Solution.

Answer:S10 3t webcam driver installation problem (can't use webcam in MSN or face detect login)

Try holding the Fn key and pressing escape, this should turn the camera on.

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Relevance 86.92%

this wass also a reply to another thread posted by romeshomey, link bellow:
---------My laptop model is Inspiron 17R 5720 and Im having the exact same problem after the Microsoft Cumulative Update for Windows 10 Version 1607: August 31, 2016 - KB3176938, done Sep 4th. I was also already running Win10 and it didnt mess with Webcam Central - till yesterday when I gave the reboot necessary to install the update files.Pan/Zoom/Position Arrows show as available to be used but if you try to use then, nothing happens and back to full zoom. Only thing it allows me to do is to change to Face Tracking.I called Dell Suport Center and for about 2 hours I ran diagnostics and tried possible solutions with the tech assistant but he wasnt very helpfull at all. All diagnostics came back with positive/OK/passed results and they offered me a paid support to fix the problem. Not exactly a good solution, is it?It was clear though MS updates messed up with the webcam driver - I checked myself at Devices/Imaging there was an update for the driver done exactly when MS updates were done. Unfortunatelly, the rollback option wasnt available. For that matter, I decided to uninstall the whole Windows KB3176938 and CAPICOM (what ever that is) updates done using Control Panel/Updates but no-go. Next step was to google for that problem which leaded me to other Dell Forum threads pointing to reinstall Webcam Central which also didnt work at all then I bumped into your threa... Read more

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I've owned this laptop for quite a while and had been using Webcam Central to control the Integrated Webcam on my Alienware M17x R4.   I never had any issues using Windows 7, 8, 8.1, or even Windows 10 until my system updated on 8/20/2016 with a scheduled Windows 10 update.
After the windows 10 update my system restarted and the next time I went to use my webcam I noticed that I couldn't control the pan / zoom / or tilt or alter any of the settings in webcam central.  If I attempt to change anything it automatically changes back instantly.  For example of I move the slider to zoom, or attempt to change the pan, it auto goes back to where it was and will not allow me to change the settings.
I also notice that my mouse pointer flickers over the webcam central GUI, meaning, there seems to be some issue with the GUI after the windows 10 update, I assume is also whats causing the settings not to be changed.
I have tried uninstalling both the drivers and software and reinstalling to no avail, same problem is present after reinstallation of both drivers and the webcam central software.
Wondering if anyone else has run into this and whether there was some type of resolution.
I was able to get the pan / zoom / tilt working with 3rd party webcam software, however I would prefer to go back to using webcam central.

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After the latest Windows update, MY webcam stop working also my intergrated webcam stopped working too. Even all the webcam apps the cam doesnt work at all. I went and relaoded the drivers and they still dont work..PLEASE HELP!!!!!! Thanks

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Relevance 86.92%

Recently my webcam has just stopped functioning. This laptop is brand new however and I just got it on the 14th.
I have no clue why it wont' work anymore. I checked under device manager and under Imaging devices its called "facap, FastAccess Video Capture".
I enabled it, for some reason it had become disabled, and it wouldn't work. And it seems no Driver updates are available. Also have tried reinstalling the driver but it didn't work. I then uninstalled the old driver and tried to install the driver and it failed. So I used Windows Restore Point feature thing. Now its just disabled.
Any ideas on how to fix it?

Answer:Webcam Not Working. Alienware M17X, Intergrated Webcam.

I found my solution!    Though... it kinda is a "Doh!" kinda thing.
Apparently FN+F9 will enable or disable the webcam!
It seems that I had done this inadvertently at some point and turned it off, and while messing around for a solution the other day, II tried the combo it turned back on the webcam!
Quite a powerful key combination I have to say if manually enabling the web cam and reinstalling the web cam driver don't do anything.

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I hope this is the correct place to ask this question. I haven't wanted to ask because I was worried about where. Please move this if it's wrong.
I also need to repair drivers on my computer. the MMDRIVER.INF file is missing or damaged. It says use the windows disc 1 to system32 directory.
The problem I'm having is that suddenly my webcam doesn't work. My daughter gave me the computer, but never bothered to give me the CDs for it. Is there anything I can do to repair this without them?
Thank you,

Answer:Webcam driver needed & how to reinstall webcam

have you tried your computers own website for your drivers and downloads put in computer name and model number and operating system usaully found in computer properties regards lisa

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My computer is fairly new...that's why this issue is driving me crazy! I use skype and messenger a lot because I'm currently stationed in Europe. When I first arrived everything worked great. Then, the voice went out on Skype so we started using Yahoo messenger..then the camera went out on messager...I went and bought both an external webcam and microphone and neither would work at the same time but every once in awhile one would work. Currently I can get voice on skype and that's it. Skype doesn't even give me the option of a webcam anymore and when i try with messenger it says no connection found. I'm not a computer smart person and I've tried and tried to get the camera working. I have no idea what to do about it now..I'm almost to the point of just buying another computer. I would love to be able webcam and talk at the same time!! Please help!!

Answer:HP webcam not working, messenger says no webcam found.

i have moved to hardware forum

take off the external microphione and webcam - lets see if we can get the intergrated devices working first

exact make and model of the PC
what windows version XP, vista ?

goto device manager
{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
are there any ! ? or X

for windows 7
start > control panel>
System and Security>
Device Manager

the camera should be under imaging devices
post back a screen shot

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
I need to know the windows version for microphone to see if muted
on the speaker icon in the bottom right hand corner of the PC screen
speaker icon bottom right hand side
right click
playback devices
click on speaker
properties button
levels tab

should see microphone - is it muted
----------------------... Read more

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i have instaled window 7 and now my webcam is not working.driver is not comppatible with win harware id is:


Answer:webcam not working,due to driver

Looks like you're stuck waiting on Asus to get one out. If you know the model name for the webcam have a look here,

ASUSTeK Computer Inc.-Support-

They have 28 different drivers listed; some by model name and some listing the PID, and your PID isn't one of them.

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Hello, I've been struggling to get my webcam to function. At the moment its driver doesn't seem to be installed, and when I tried to install it I receive the message " No appropriate driver to be installed," which shuts off the installation process.  What does this message mean and how might I go about fixing my webcam? 

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Lately i found a webcam wich i haven't used for quite some time. I plugged it in, but the Windows XP Pro SP3 detected the webcam as an unknown USB device. I cannot find a driver manually, becouse i lost the package in which the webcam was in when i bought it, and there are no manufacturer nor model name written on the webcam itself. I disassembled the webcam and below are all the writings i found on the chipset:

PAL-A 94V-0
E197709 0744
TCI 12,0000
PN:001-261202-801 (or PN:001-26120L-801, couldn't excaly see which one is it.)
Rev. B1

I hope you guys know what thoose numbers means and you could help me out with finding a proper driver. I tried to google them all, but with no result.

Thanks in advance,

Answer:Webcam driver for unknown webcam.

Could you possibly take a picture of the webcam? Quite a few people don't take apart their cams, but know what they look like.

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Relevance 82.82%

Hi. I have an emachines em355 netbook with a Windows 7 professional in it. My webcam doesn't seem to work. I mean, it's working but i need a third-party application(Skype, webcam browser app like Neave) in order to use it. The device manager says it's installed and works just fine. How can i access my webcam directly? I saw other laptops and they have this webcam icon when you open My Computer. Mine doesn't have any. Also, I installed every available/recommended/compatible driver, each was installed perfectly but still, no direct access to webcam. Please help me.

Answer:Webcam driver is installed but not working

Well man I had same problems earlier. I think you should go to your netbook's vendor website and download the latest diver and install it ( in my case it was ACER and I downloaded Camera_Chicony_1.1.74.216_W7x64W7x86_A from their website ). Also uninstall some stupid apps like freecorder 7 which added some screen capture filter in my webcam and damaged it

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Webcam doesn't work on your lenovo 3000 laptop?I ran into this problem after reeinstalling XP on my machine. MSN tells you that other apps are using the cam, the driver seems messed up. Since I have seen several unresolved posts referring to this I figured I would post how to fix it here.If you read somewhere else to go download the driver from sonyx, this will not fix your problem.Instead, go into control panel, add hardware, tell it the hardware is already connected and it will show you all the devices that are connected to your pc, including the cam. Have it install the cam automatically. You've probably gotten this far already.Now what you need to do is repeat this step for all the "Standard PCI to USB host controllers" that you see listed that are not yet installed.Work?     Message Edited by importfr87 on 01-17-2009 10:13 PM

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Relevance 81.18%

I own a Satellite P300-150 with integrated webcam.
Any applications that is bundled with the computer/Vista to record videos using the camera?


Answer:How to record videos with webcam on Satellite P300-150

You can record videos with Windows Movie Maker for example. With this program you can additional edit videos and more.

But as far as I know, a camera software is in the recovery image include.

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Relevance 81.18%

Ever since I upgraded to Windows 7 with the Toshiba offer my webcam doesn't work. Well more specifically I can't find a program to run it with. I have checked device manager and it's there and the driver is working and up to date. Help please!

Answer:Satellite P300-1CN - Can't find a program for webcam


Have you already installed Camera Assistant software from the official Toshiba website? => Support & Downloads => Download Drivers

This program contains the webcam driver and webcam program.

Check this!

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Relevance 81.18%

HelloI installed a different webcam driver as the previous one wasn't working.Now the webcam works with line messenger, picture app, ect, but Skype wont show the video.It recognizes the camera, but the video wont display.Running windows 10 64 bitAny advice?Thanks

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Relevance 80.36%

I just bought the laptop yesterday and whenever I try to make the webcam work it wont even let me click on the show my webcam button and it says I have no webcam but its built in.

What shall I do?

Answer:Satellite P300 - Windows live messenger says I don't have a webcam


Do you have this issue only with Windows Live Messenger or with other programs too? For example Skype or what happens if you start the webcam software?

In your case I would try to reinstall webcam software. You can find it on the Toshiba website: => Support & Downloads => Download Drivers


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I have just migrated to WINDOWS 8 32 bits on my Satellite P300-220.

Eveything works perfectly except the microphone on my integrated webcam. The webcam itself works but not the microphone.

Any idea ?

There's no drivers on toshiba site for WIN8 for Satellite P300-220

Thanks for help

Bst Rgrds

Answer:Satellite P300-220: No microphone on the integrated webcam on WINDOWS 8

There are no Win 8 drivers for P300 because the Win 8 isn?t supported for this series.
Therefore some notebook functions might not work properly using Win 8.

However, please go to Control Panel -> Sound -> Recording tab
Click right on and mark the options: Show disabled devices / Show disconnected devices

What devices are listed in this recording tab?

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Info is above - I cannot get the webcam to work. The downloadable driver that came with the thing appears just to dump a bunch of drivers for different camera models in the directory. None of them seem to work! Can anyone knowledgeable help me out with this? Thanks!

Answer:Fresh Win 7 install - working webcam driver for Y580 20132?

Or, how can I determine the exact model of camera in the laptop? Presumably, I have to "install device" from inside win 7 first - don't know what I should be choosing.

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Relevance 80.36%

Hello every one,
I'm desperately seeking help !!!!
I have an Acer aspire 4520 laptop....
It has in built Web cam which is causing problems..
In fact its not working anymore...
my laptop is one year old...the web cam was worked fine for 11(even if i formatted it several times)....
the problem started wen i formatted my laptop...
i only formatted C drive(the last XP installation)
since last one month i am unable make it Working......
operating system is WINDOWS XP professional SP2

1.unable to see imaging devices in device manager.
2.the drivers and webcam applications are installing perfectly,but when i start the application it says Camera not found...
Driver details:
Driver name : SuyinNBCam V.
Customer : Acer
Support model : Sonix 213B + 7670 and M1320/Sonix 201 + 7670
Date : 2007-01-05 14:00
Version :
Description : SuyinNBCam_v1.0.0.5

1. I tried show hidden devices in Device manager
2.tried add new hardware wizard .In that i chose add hardware manually and selected imaging devices.But in the manufacture list i'm unable to see Acer Crystal Eye Webcam)
or any similar .There only few manufacturers (With some Digi Cam option).......

The driver which i mentioned above has worked perfectly since i bought the laptop...
I dont think its driver causing problem..its something else like in OS....




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Hello all, When I try to use my webcam on Skype, gmail video chat, or just the simple camera function, all I get is a grey box with a camera crossed out on it.  This happened before, but was fixed when I updated the driver. Now, however, the driver IS updated to the latest version, and device manager says that the camera should be working fine, but it's not.  Any ideas?  Thanks so much for your help.  (lenovo b490, windows 8)   

Answer:B490 Webcam not working, even though camera is recognized and driver updated

Welcome to Lenovo Community!
I?m sorry to hear that the webcam is not working as expected after updating its driver. I suggest you to install the driver provided in our Lenovo Support Website or Roll back the driver in ?Device Manager? as in the below image:
Spoiler (Highlight to read)
Do post us back for further queries.
Best Regards

Shiva Kumar

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Relevance 80.36%

After a trouble that occured to my webcam I tried to fix it by uninstalling the driver and reinstalling (it by the toshiba's website).
I did this twice and it didn not work,
allthought the pc installed the driver, the camera did not work because a file was for win95 and my pc has vista.

After several restarts I did the following
-all programmes
-camera assistant software
-right click
-options (the last button of right click menu...)
-select work to compatibility with win95
Sorry for my english, I am greek and my vista menu also...:)
If anyone wants more details pls contact me.
I hope this might help those in despair....

Answer:Chicony webcam driver is not working properly on Satellite A200-13O

Hi there,

yes I would appreciate some details ;).

For example: from which manufacturer is that camera, is it a built in, did it worked before, and so on...

So there is much to tell, you did already told the second part but I am missing some things like I described above. By the way: you can try to recover your machine, if you really need your camera, but this is really the LAST RESORT.


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Hey all.

I'm going to unashamedly admit that I only came here for a fix to my problem. I'm sure this bothers you, and I'm sorry for that, but I'm at my wit's end.

I have a Satellite P300 lappy. The model number is PSPCCA-0C201Y (which the Toshiba website says is invalid) and the serial number is 49166418W (which the Toshiba website says is invalid.)

I was running Windows 7 on it, and the microphone was a little strange on Skype - it said I had two microphones, and no matter which one I had selected as the default, the other one was the only one that worked. But that was fine, changing my device for every conversation wasn't such a hassle.

I formatted, reinstalled Windows 7 and now neither of those selectable devices works. The device manager says that the only drivers that need updating are for managing USB devices. The inbuilt webcam works fine. But I can't make a peep on my microphone.

I can't find the correct drivers because I can't use my model number or serial number to identify what lappy I have on the Toshiba website's support section.

I'm lost. Ideas?

Thanks, folks.


Answer:Satellite P300 - webcam drivers/serial code issue

Your notebook model is Australian notebook model and I found it on Australian support page .
There you can find drivers for supported operating systems.

Have you installed 32 or 64bit Win7?
Have you installed Vista drivers?
Is sound card installed properly?

When the sound driver is properly installed and web cam application works properly Skype recognize mic automatically and it should be listed in Skype audio settings.

Have you tested Skype functionality with headset?

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I have a Creative Ultra Live for Notebooks which I can not get to work with my Equium A60-156.When I install the software it tells me that no drivers have been installed and that the device in not recognized.I have the latest BIOS & have tried changing the powersave settings & various other solutions Creative have suggested all to no avail !
Has anyone else had this problem and overcome it ?
Creative discussion forums are full of people with toshiba notbooks with this problem.
Help ! I am getting desperate.

Answer:Webcam problems with Equium A60

Hi, I don't have the create ultra live webcam but I do have the creative notebook cam installed on my A60-181 so I guess it can't be much different. It's possible the driver installation wasn't success and will need to be re-installed. Have a look in device manager if you see any yellow marks regarding an unknown USB device then remove it. Run the install program again then plug in the webcam afterwards not before. Does it say something like found new USB device and prompted you for installing drivers?? Click on "recommended" then later it will say "these drivers are unsigned..." etc. you have to "OK" otherwise the drivers wont install.

Richard S

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Y40 experiences missing hardware (webcam &bluetooth) and code 10 and 43 (non-start) on USB 3.0 extensible driver. None of the USB ports work! I have attempted numerous reinstalls of drivers from lenoo and intel to no avial. It is not a hardware problem as the USB posrt work briefly during boot and i got them to work for a while when i swapped another harddrive in with windows 8.1 form a different laptop. I am stumped. so far I have tried1) reinstall windows 8.12) reinstall drivers3) uninstall hardware and reboot Please help I'm at my wits end. I've spent 3 days working on it Ughhhhhhh!


Go to Solution.

Answer:Y40 USB, Bluetooth, Webcam FAIL!!! HELP!!!

Oh, forgot to mention I also did a soft reset of the bios, unplugged the 3.0 usb port/audio card.

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i have just bought a creative vista plus webcam and tried to install it on my Equium A60 laptop, the software installed fine and everything but when i plugged the webcam into the usb port my laptop didn't recognise it.
i tried uninstalling and reinstalling and nothing changed. Anyone have any idea what might be wrong?

Answer:Equium A60 doesn't recognize the USB webcam

Hi, kirsten_uk when you connected your webcam into the USB port for the first time did Windows prompt you to install drives?? If not then something has gone wrong with the driver installation or the camera is defected.
Run Control Panel, System and locate something called "Device Manager", (run this) and look for yellow markers over the USB section. If you see a yellow marker this indicates Windows doesn't have a driver for the device, the problem can be corrected by forcing the re-installation of the drivers.
If still no joy, I would recommend trying another USB port or another computer if that fails the cam is defected.

Richard S.

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Hi all,

I'm hoping someone is going to be able to help me with this:

I keep geting an error message with a miss componant on it telling me to reinstall my built in webcam but i don't know how and i can't find anything on the Toshiba website?
All drivers software are up todate.
Its driving me nuts now. I'm using Windows Vista and laptop is a EQUIUM L350.


Answer:How do i reinstall built in webcam on Equium L350?

A lot of this wecam issues are solved by installing the latest Service Pack for Windows Vista, SP1.

And keep a check on your Vista updates. Always install the recent ones.
By the way, when do you get this message, I mean, is it caused by a specific program or is it a standard windows pop-up?

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Is it possible to disable the webcam toolbar on the Equium A300D at all? (i.e. just access the webcam controls from the control panel or start menu orsomething).

Where the toolbar is on the left of the screen it's extremely annoying, as every time my mouse strays to the left of the screen, up pops the toolbar.

On a couple of apps I use there are docked app controls on the left of the screen, and when the toolbar pops out, covering half of them up, I have to wait for the toolbar to disappear again, which can be extremely annoying if I'm rushing to do something.

Is there any way to disable it from appearing?

Answer:Is it possible to disable the webcam toolbar on the Equium A300D

Yes, you can disable the webcam software from automatic loading.

In RUN type *msconfig* and start this tool.
There you will see the tab called ?Startup?. Go to this tab and disable the webcam software (remove the mark).
Then apply the changes and reboot the notebook.

Now the Windows should boot up without the webcam software.


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I can't view anybodys webcam off my notebook even when it says connection established , is it because I have it on wireless or vista. Software problems?

Answer:Strange webcam issue on my Equium A200

I read about different strange webcam issues here in the forum.
I think you should check if the new software version is available.

Remove the old one from the notebook and after reboot install the newer version again!


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My kids use a webcam when chatting to their aunt in New Zealand. Trouble is it doesn't work on Vista!
I'm really getting it in the neck to sort it out.
If I plug the cam in then MSN freezes (greys out and can't be closed) and this leads to a 'blue screen'!
It's an ANC cam - and it seems no Vista drivers are available.
Does anyone have a work-around for this - or does anyone know of a cam that works with Vista?

Answer:Webcam does not work properly on Equium series

Hi again :)

if there are really no drivers for Vista available then you should buy a logitech cam. They are commonly known to work on almost ALL systems, even on vista.

Because I don?t know your cam and what software do you have installed, I unfortunately cannot give you some hints to fix that. Maybe removing everything and then first install the vista drivers (if you find some) without some unecessary cam-software (which is usually shipped with such cams) and then the messenger. It should PROBABLY work but I am not sure.

Otherwise I would point on the quickcam from logitech. :)


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I have just up-graded my Equium L300 laptop to windows 7.
The trouble I am having is, I cannot get the webcam drivers.
I have tried vista drivers and I get the camera assistant and then the message

"Webcam driver open fail. Please restart camera or computer" Tried this and still won't work.

As anyone one else found this and could you help please.


Answer:Equium L300 - Cannot get Windows 7 webcam drivers

Hey Omegauk,

Can you please tell us what version of Windows 7 (32bit or 64bit) you have installed what Equium L300 model you have exactly?

In your case I would try another driver. At the moment for Equium L300 are no Windows 7 webcam drivers available but for Satellite L300 that is similar you can find already a webcam driver. You should try this one and post your result. Maybe it will work. :)

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Hi Guys

Can anyone please help me...

I am having problems with my built in chicony camera on my Eqium U400-145 laptop.
I have only had the laptop for just over a month and iv been having major problems with it.

Everytime I use my webcam in a msn messenger chat whether its one way or two way the camera keeps freezing and then booting me off the internet after a minute or two.

I am getting really frustrated with it.
I have tried to get the Toshiba Support Centre (techguys) to sort it out but eveything we try fails,
I have unistalled the webcam and reinstalled it. I have done a memory diagnostics which has come back fine and also via the help of the techguys removed and reinstalled the HDD.

This has not resolved the problem at all.
I connect to the internet via a wireless router - could the problem be there although I never had this problem with my previous laptop via the router.

Please can someone help before I throw the laptop out of the window!!!


Answer:Webcam freezes using MS messenger on Equium U400-145


If you are using Vista OS then you should ensure that Vista SP1 has been installed.
Please ensure also that other Vista patches are also installed.

Furthermore I would recommend removing and disabling the webcam and MSM in msconfig -> Startup
This will prevent the MSN and webcam software from automatic loading while booting.
Then reboot the notebook again.

You could try to repair and to clean the OS using the CCLeaner. This software repairs the registry and other files. Maybe it?s helpful.

If you would like to use the MSM and the webcam then start firstly the MSM and then webcam software. If this will not stop the freezing then try to start firstly the webcam and then the MSM?

In my opinion the MSM affects the webcam and the MSM is responsible for this issue.

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Greetings, newbie here! I'm in the UK and intend to buy an Equium. Is there a list showing which of the models have a webcam? I'm especially interested in the A200-1VO and the P200 models. Any replies much appreciated :)

Answer:Re: Need list of Equium models with integrated webcam


You will be very lucky if someone here will search all models for you. If you do not want to wait visit Toshiba UK page under
Under Laptops check Equium series. I really hope you will find your favorite notebook model there.


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After my Equium P300-190 (Vista Home Premium) was invaded by a trojan horse and consequently cleared of some software,
I discover that I can't be heard when using Skype.

Can I download an up-to-date sound driver, as I can't find any other explanation for this....?
Grateful for any suggestions.

Have followed all instructions to check audio devices etc.

Answer:Re: Equium P300-190 - Can I download an up-to-date sound driver


The sound driver can be downloaded from Toshiba European driver page.
It?s a Conexant sound driver and this driver works for sure!

If you cannot hear anything using Skype, then I recommend checking the Skype settings firstly.
If sound card is recognized properly in device manager and if there are no yellow exclamation marks then this means that driver was installed properly

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I have searched on google, there is huge articles about this camera problem:Graph Reder Fail, which happend when using CAMERA ASSISTANT SOFTWEAR, which means the build in camera does not work!

My Model is Netbook Toshiba NB200-10Z. I have tried the solution which advised on internet websites, which is reinstalled the camera driver then updated. It however still can not make the camera work.

Please provide a solution for this problem.

Thank you very much!

Answer:NB200-10Z - Webcam graph render fail


Have you noticed this issue from the first day? I mean with ?factory settings? everything should work OK.
Have you installed THIS version?

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Hey guys, need help with this!

I have a Toshiba Satellite P200 and when I try the webcam, a pop up comes saying that the webcam driver has failed! I want to talk on Skype, so how do I solve this problem?


Answer:In-built webcam fail on Satellite P200

Can you please tell us more about your notebook?
Which operating system do you use?

Does cam work with original preinstalled OS that you got with your notebook (Vista 32bit)?

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I'd like some help please - I can't get the webcam on my Toshiba Equium to work. It used to come on when I touched any of the hotkeys on the panel above the keyboard. That no longer works, yet they stay illuminated constantly even when the laptop is switched off.

Can anyone help?

Answer:Equium U400 - Can't start webcam via illumination buttons


Can you start the webcam if you start the Camera Assistant Software?
Have you tested the other illumination buttons? Do they work?

Normally you can assign the webcam software for this illumination button in TOSHIBA Button Support. If you start TOSHIBA Assist you can launch this tool.
Check this!

Are the illumination buttons if you shut down the notebook or even if you go in stand by or hibernation?


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I am a novice user with an Equium L20 connected to a Logitech webcam and an MSN messenger account.
When I have live video conversations via MSN Messenger with my daughter (300 miles away) there is a very high pitched feedback sound which gets worse as we talk.

It is not the webcam as it does not happen when the webcam is connected to a friends laptop and we have tired 4 different ones with the same result. Nor is it the wireless/broadband setup or something in our house as it does the same thing when connected to another (different)system 300 miles away.

Our retailer has stated that there is no hardware fault, but cannot solve the problem despite downloading new speaker drivers, and taking us through balancing the volume and wave settings in volume control (only works when volume is so low as to be inaudible!). They are now blaming MSN software.

They did try adding external speakers via the headphone connection but as this did not "switch off" the laptop speakers we still get the feedback noise - as we do with headphones.

Any ideas gratefully accepted as we are missing out on seeing our 7 month old granddaughter growing up!

Thanks in anticipation

Answer:Equium L20: Audio feedback noise with webcam & MSN Messenger


I assume the webcam supports a own microphone and therefore the sound feedback occurs.
Audio feedback can occur when the audio received by a participant through his/her speakers then re-enters the microphone.
All participants MUST have a headset to separate audio cross over between speakers and microphones. It is also VERY important to ensure that you have selected the microphone on your headset and NOT the integral one with the webcam.
Webcam microphones have a wide range and pick up a lot of ambient noise and are not ideal for 2-way conversations. To ensure the correct microphone is selected right hand mouse click on the video window, select Settings, select the microphone icon and ensure your headset mic is selected. The slider bar will adjust the volume level.

Additionally I have found a useful FAQ page on the Toshiba website:

It describes NOT the same issue but very similar to your. Maybe it will help you.

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Please can someone help. I have just purchased an Equium U300 151, and have found the web cam is not working. I use skype for my video over ip and all i see is a black screen.

Anyone got any ideas.

I am not a techy, so please keep responses simple.

Many thanks.

Answer:Webcam issue with Equium U300-151 running Skype


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