Computer Support Forum

ODD on Equium M50 does not work properly

Question: ODD on Equium M50 does not work properly


Im having "issues" with playing DVD's and CD's on the internal DVD/CD drive on my Equium M50-192
While playing DVD's the images stutter and the audio is very slightly out of sync with the video. When playing CD's, they play slow.

Have tried various players (Nero, Intervideo etc) and all seem the same.
Have also tried an external drive and this seems to solve the problem for 99% of the time with DVD's (still get the occasional stutter) and CD's play OK.

Has anybody got any ideas?


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Preferred Solution: ODD on Equium M50 does not work properly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: ODD on Equium M50 does not work properly

Hi there,

it sounds like your ODD has a hardware problem which needs to be fixed by an toshiba technician which means you must bring your machine to an authorized service partner.

So I suggest you to visit the following link:

Pick your ASP which is the nearest in your region and then let them do the rest.


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I've just bought a second-hand Equium A60. The seller reformatted the laptop using the drive. However, the drive will not play any disc now (tried CD,DVD and Toshiba support discs. Device manager says the drive is working but the programme tells me to insert a disc. Using advice gleaned on this forum I have tried cleaning the lens, system restore, booting with the C button pressed, tried F12, downloaded a driver for the DVDram drive, and finally removing the drive and putting it back.
The seller says it always worked fine for him and the laptop arrived in perfect condition. Anyone got any other ideas?

Answer:CD/DVD drive of Equium A60 does not work properly


sounds tricky, especially because you recovered the machine and that means that the drive works flawlessly. So whats now your problem I don?t understand whats really the matter.
You mean you cannot read cd?s under windows? Do you have a burning program or something else which could block the drive (prevents the drive from reading)

Can you clarify your problem a little more precisely?


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I bought my A60 Equium over a year ago.

I cleaned the keyboard about a month ago and now my A key wont work properly!

I had popped the plastic top off and blew to get the dirt out and the rubber thing underneath came off! It normally covers the sensor, it kinda attached to it and presses down on it, so this is what makes the letter come up on the screen! I put it on top of the sensor and covered it with the plastic bits but it wont work unless I press and press about 60 times ! This isn't very practical when trying to type fast!

Could someone please help me! I dont know what to do.

And the A key is one you use a lot so I cant avoid it!
Its only the A key so I dont really want to buy a whole new keyboard although I would as a last resort to just fix this. But even then, does the rubber part come with the keyboards??!! I would've thought it is only the plastic top woth the letters on? Will I need to get an engineer to glue it back on?

Please help!

Thanks in advance.....


Message was edited by: nmssxty

Answer:'A' key wont work properly on Equium A60

Hi nicola,

I can't give you a precise answer how to solve your problem.
It seems that you will need a whole keyboard.
As far as I know it's possible to purchase also only the key caps but I don't think that a replace of the key cap will help you.
In my opinion you should ask the Toshiba service partner in your country. Maybe the technician can be able to manage this issue without keyboard replacing.
If not so I assume you need a new keyboard. Don't be afraid, it's not very expensive.
But as I said at the beginning ask for the opinion before buying and replacing something.

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Having issues when typing characters are not coming out as typed or missing

This is an eampe owhat shappnng when I am tying

Answer:Equium L20 - 197: Keyboard does not work properly

I think, the only solution would be to send your machine to an authorized service partner for a hardware checkup, since such errors are rather hardware- then software-related. You can also try if you have the same error when using a external keyboard.

But nowadays: you should bring your machine to an ASP and let them check your machine on possible hardware faults.
Check the following link to find the nearest available Authorized Service Partner in your country:


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I got a webcam yesterday, installed it and it's caused alot of problems with my sound settings.
I am a musician and do alot of recording with Cool Edit, and now it seems that no matter what input I use to record with in the 'Recording' tab of the Windows Mixer each signal goes off into the red, meaning all I get in return is silence.

The webcam's mic works fine, but if I plug a mic into the mic jack I get no sound, although I can see from the sound levels in the various audio wizards that something is pumping out a massive signal.
Can anyone help or recommend anything?

Answer:Sound does not work properly on Equium A60-155

Hi buddy,

You have probably vista installed or? I suggest you to to deinstall the whole webcam software and drivers and then just install the drivers for the webcam and not the software itself because some software manufacturers don?t care about programs on the users HDD, the software just install itself and overrides all settings of Vista/toshiba/etc...

Thats the only idea which I have at the moment, but maybe I can give you some other suggestion in further times so just try the deinstall/reinstall thing...


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I have an equium A80. I bought an adaptor to enable me to use a graphics tablet on the usb ports. The adaptor gives a ps2 keyboard and ps2 mouse socket.

The adptor is recognised by windows and shown in the hardware list. It also shows the mouse connected to it as present. But, the problem is there is no movement from the mouse whatsoever and the ps2 keyboard wont work either.

Any ideas?

Answer:Equium A80: PS2/USB adaptor doesn't work properly


I have never used such adaptors and I can?t give you a solution but I can only speculate about this issue.
I think you should check in the control panel the mouse options. There you can also configure the settings. This is possible with the USB mouse but I don?t know if it?s possible with the USB-PS2 adapter. However, you can check it.

I can remember, a friend of mine has tried to use the PS2 keyboard on the desktop PC.
He bought a USB->PS2 adapter but it didn?t work.
The technician had said that there could be a IRQ issue.

Well, you can also try to go to the device manager and select the ?mice and other pointing devices? area.
If there are listed more mouse devices so I would recommend disabling it and enabled only the PS/2 compatible mouse.
Try to do the same with PS/2 keyboard.

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I have a equium a100 with the play pause and f/r buttons on the left side of the keyboard. Suddenly and for no apparent reason, two of them refused to work. Only the Stop button and the internet button continue to function ?? Would this be a software problem or do you think the buttons are broken inside the machine?

Answer:Equium A100 av buttons do not work properly


I don?t think the notebook or control buttons are broken. In my opinion the Toshiba Control Utility refuses to work. Why? Who knows?? Maybe there is something wrong with the registry entries.

I would recommend downloading the Toshiba Control tool and the common modules from the driver page.
Remove firstly the old controls from the OS. Then reboot the notebook, reinstall the common modules and the new Toshiba control buttons utility.
After the notebook reboot the buttons should works again.

Good luck and have a nice day dude ;)

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I have Equium M40X,but the keyboard is not working.
I can't type anything with the keyboard.I have reinstalled windows using the recovery CD but is stil not working.
Please help me to fix this problem.

Answer:Keyboard of Equium M40X does not work properly


sounds heavily like some hardware releated issue. Did you installed some applications before the keyboard stopped working or did anything what could cause the malfunction?
Did someone spilled liquids over the keyboard??

Please, think about and give some short reply, so we can sort out if it?s something serious or not.


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My laptop is constantly overheating and the fan does not seem to be varying RPM even under stress testing. I have cleaned out the cooling fins and ensured everything is seated properly with the correct amount of heatsink compound.

I thought possibly that it may have been a faulty fan (simple to replace) but before buying a new one I thought I would ensure it wasn't simply a glitched BIOS and reflashed with the latest version. It was during this reflash that something weird happened. The fan started spinning at max RPM (telling me the fan is ok) but ever since then it has reverted to type and is not varying or cooling my CPU properly. I am getting 60C idle and well over 85C under load

Does anyone know what the problem could be as its send my head west?

thanks in advance if anyone can help

Answer:Equium P200D-139 - Fan doesn't work properly


>I have cleaned out the cooling fins and ensured everything is seated properly with the correct amount of heatsink compound.
So you have also renewed the thermal grease and opened the whole case to clean the computer. Right?

Well, it?s always good to disassemble notebook for cleaning procedure. So you can have a perfect result and no dust is anymore in heatsink and notebook case.

Also the thermal grease must be renewed from time to time but therefore the correct thermal grease and amount must be used. This should be done from an authorized service provider because they have a thermal grease for notebook coolers.

In your case I would contact the guys and explain the situation. They should check the thermal grease that you applied and test the cooling fan it if needs replacing or if it?s mainboard malfunction. So they can make an exact diagnostic ;)

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i recently bought an external harddrive and whenever i plug it into a USB slot it says

'A High-Speed USB device plugged into a non-high speed USB hub'

i am guessing i need to downlaod a host controller driver but i cant seem to find one ne where ne on have an idea what i can do.

it is a Equium A60

ne info would be appreciated cheers

Answer:Equium A60: USB port doesn`t work properly

Hello SK

I found an interesting article about USB High Speed Technology.
Please take a look on this site:


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hi, on my Toshiba Equium A60 the CD/DVD drive is really funny! It will load and play DVD's fine. Music CD's will work for a few songs and then will start to skip. And Game CD's will either not load at all and say there is no disk in the drive or will load and start to install but then freeze part way thought the installiantion! Please any1 can you help me! I am really stuck and I need this is work!!

Answer:Equium A60 CD/DVD Drive doesn’t work properly

Hi Liam

the way an optical drive reads DVD's and CD's differ. This means that like in your case, the drive can handle one mediatype fine and the other not so fine or not at all. So my guess is that yor drive is defective and you need to get the computer to service.



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My kids use a webcam when chatting to their aunt in New Zealand. Trouble is it doesn't work on Vista!
I'm really getting it in the neck to sort it out.
If I plug the cam in then MSN freezes (greys out and can't be closed) and this leads to a 'blue screen'!
It's an ANC cam - and it seems no Vista drivers are available.
Does anyone have a work-around for this - or does anyone know of a cam that works with Vista?

Answer:Webcam does not work properly on Equium series

Hi again :)

if there are really no drivers for Vista available then you should buy a logitech cam. They are commonly known to work on almost ALL systems, even on vista.

Because I don?t know your cam and what software do you have installed, I unfortunately cannot give you some hints to fix that. Maybe removing everything and then first install the vista drivers (if you find some) without some unecessary cam-software (which is usually shipped with such cams) and then the messenger. It should PROBABLY work but I am not sure.

Otherwise I would point on the quickcam from logitech. :)


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I have owned a Equium A100-147 for just under a year.

The problem I am having is if I put pressure on the area around the left speaker (Where the VGA port is) there is a noticeable 'creaking'/clicking sound. The right side does not exhibit this problem.

I received another Toshiba laptop the other day with an identical case design (A Satellite model) and it seems to have a slighty more rigid build quality.

Is it worth getting it checked out under warranty while I still have the warranty? Or am I just being too picky?


Answer:Equium A100-147 - Sound devices do not work properly

I think the problem is that everyone of us feels and picks different. It?s hard to say if you?re picky or not but on the other side: if you got an warranty and you assume an error, then bring the machine (or send it :) ) to an authorized service partner and let him check the machine.

If it?s really a error and you?re in doubt then be picky. ;)

Here?s a link to find the nearest avail. service partner in your country:

Good luck and nice weekend

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My Equiuim A210-17l bought last January has an SD reader in built but when I insert my 4GB SD Card it does not always recognise it's present or auto launch.

If and when it does recognise the card it does 'autoplay' but photo's have lines through them when transfered from the SD card to the hard drive which do not exist on the original image.

I have tried my housemates SD card and the same problems occur and have also checked my SD card by reading it on my HP work laptop which works fine.

Please help me. Is it software or hardware related? How can I fix it? I've currently lost my mini USB transfer cable for the camera so can't currently access photo's!!



Answer:Equium A210-17L - SD Reader doesn't work properly


Check your user manual. The Equium A210 supports SD cards up to 2GB and SDHC cards with 4GB.
Maybe the SD card that you have is not a SDHC card.

Furthermore format the SD card with the Toshiba SD Card Utility and then try it again.


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I have an annoying problem.

With my sound card on its default driver, I cannot get the microphone (front jack) to pick up anything.

Yet when I upgrade with the latest drivers I then lose the onboard speakers and can only get sound by plugging in external speakers.

Can anyone help?

Answer:Equium A300D - microphone and speakers don't work properly


I don?t understand why the onboard speakers not work with the latest drives.
Did you download the driver from Toshiba? => Support & Downloads => Download Drivers

Furthermore you should check if you have the newest BIOS version. There are two BIOS versions available: One for Vista 64bit and one for Vista 32bit. So choose the right one make the update.


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Has anyone managed to use a Logitech Quickcam Fusion webcam with an Equium A60 ?

I've installed the latest available drivers and software and most times it just screws up the operation of the PC. It eventually hangs so badly that I can't even recover using Windows Task Manager!! If I leave the USB lead connected to the PC, 9 times out of ten, it won't boot up into Windows, until I remove the lead :(

I've installed the same software and drivers on my Desktop PC and the camera works fine every time and boots OK with the camera connected to a USB port.

Both PCs are using Win XP with SP2 and all released updates.

Answer:Equium A60 doesn't work properly with Logitech Quickcam Fusion

Hello Bill

Do you have problems with USB ports if you use other devices? I really don?t know what the problem can be. Check Logitech SUPPORT PAGE

Maybe you will find some advice there.

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I am having problems closing down my Equium A60 laptop with OS Windows XP.

If I try to shut down properly nothing happens and I have to manually disconnect the machine which surely can't be good for it even if I am careful to close down running applications first. Even after a Microsoft update when it asks to be shut down if I say yes still nothing happens. Can anyone help?

Answer:Cannot shut down properly my Equium A60


It is not easy to say what is wrong there but maybe some background process blocks or simply does not respond. Have you noticed this behavior since long time or just few days ago?

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A puff of smoke came from the keyboard of my Equium A60 and now it can only be booted in Safe Mode. Everything seems to work OK in Safe Mode, but if I try to boot it normally it says: 'No bootable disc in DVD drive' and the following message appears:
For Realtek RTL8139(x)/8130/810x PCI Fast Ethernet Controller v 2.13(020326) PXE-E61-Media Test Fail, Check Cable.
I understand that this means that it is trying to boot from the LAN !
When operating in Safe Mode the C-drive seems OK, so there does not seem to be anything wrong with the HDD. But in Safe Mode I cannot connect to the Internet of course.
I'm using Windows XP.
Anyone out there who can tell me what's going on ?
All help gratefully received.

Answer:Equium A60 won't boot properly

Hello Collin

> A puff of smoke came from the keyboard of my Equium A60?

Please do not make experiments anymore and contact authorized service partner in your country as soon as possible. Who knows what is wrong there. Smoke can indicate to serious hardware problem and you should be careful with it.

I repeat again: please do not risk because it can end with more damaged hardware. Contact service and explain them the situation. Address and phone number you can find under ? Support & Downloads ? Find an ASP.


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Sometimes when i turn the laptop on, it stays on for about 3 seconds, then switches off again.
Other times it boots but nothing initiates, but wont let me switch off again.

I have to take out the battery and other time after about 10 mins of trying it boots as normal.
Has anybody got any idea as to what might be causing this?

Answer:Equium A60 does not boot properly


Maybe a high temperature inside the notebook causes this strange notebook behaviour?
What do you think???

For me it looks like a kind of overheating ?:|
Try to install a diagnostic tool like ?Everest home? and check the temperature.

If the temperature is not unusual high then you should try to reinstall the OS to check if this issue is not software related.
If this will not help I would recommend contacting an ASP in your country for a precisely notebook check!!

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Had this notebook for 2 years now and yesterday it just froze.
Control,Alt Delete wouldnt work so had to turn off using the power button. Tried to turn back on but just shuts down again after a few seconds. The blue light comes on around the button and then goes off.
Managed to get it started a couple of times but then just froze again. Any ideas?

Answer:Equium A60 does not start-up properly


you said it shuts down itself? Is it working if you leave it a while and let it cool down? So maybe just the ventilation system is clobbed with dust and needs to be cleaned.

Did you installed some new software or bios updates or added some RAM? Regarding the RAM you can run memtest86 ( to check your memory on possible errors.

Would appreciate some feedback from you

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I was working on my Laptop and it froze, so I restarted it, but it froze again.
Upon restarting it again the Laptop attempted a System Check, but upon attempting to initialise Steps 3> (Journal?) it went extremely slow so I restarted it.

This time the Laptop would not startup but produced a blank screen stating:
'For Realtek RTL8139(x)/8130/810x PCI Fast Ethernet Controller v 2.13(020326) PXE-E61-Media Test Fail, Check Cable. PXE-MOF-Exiting PXE ROM'.

However, when I tilt my Laptop sometimes, it starts, but slowly?!
I have Essays in for University but I don't understand what to do; I took it to our Technicians and they don't know what to do. Can anyone help please?!

Answer:Equium A60 would not start up properly

Hi there,

sounds not very good. You can try to use another HDD if available, or at least try booting from a Linux Live CD to see if your HDD is recognized by the system.
I tell you especially this, because your error message sounds like defective HDD / defective HDD-Controller.

So, just give "Knoppix" or whatever a try and you will probably find out whats the problem of your machine.


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I have a EA60 and my Mat****a DVD-RAM UJ-820S is being not being recognised by the Notebook properly. When I go into Device Drivers it says the driver has loaded but comes up error code 41. I've reloaded the Driver and the Device and this makes no difference.

I also bought a new Pioneer DVD-RAM and this comes up with the same error code.

Anyone out there can help me please?

[email protected]



Answer:Equium A60: DVD-RAM not being recognised properly

You could try this method, maybe it works:

Start Registry Editor

Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.

Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.

Quit Registry Editor and restart your system. Now windows should recognize your ODD correctly.

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I have no idea what my sister and her friends were doing on the comp for a couple of days that i decided not to use it, but now:

- a few programs take forever to load or don't load at all, but they do show up under the processes tab in the task manager
- after pressing Ctrl Alt Del, the task manager icon appears in the system tray, but the thing only shows up a minute later
- my system recovery is "not able to protect my computer," and restarting does nothing
- actually, when restarting or shutting down Windows, it stops at where it only shows my desktop background and cursor [which is still able to move] and nothing else after that, so i have to hold the power button and force it to shut off
- when I right click the desktop and click on "Properties..." [or something similar to this action] it doesn't show up at all, and whenever I try to open any application after that, they don't even load at all either

Things i've tried to get rid of these problems:
- Virus scan with avast!, a couple viruses found and fixed, but nothing changed.
- disk clean up, nothing changed
- registry clean, nothing changed
- CURRENTLY defragging my C drive, hope something changes..

Anyone know what the heck's going on!?
Anyone got any suggestions on what to do next?
Anything helps and would be greatly appreciated!

Answer:Apps not starting properly, sys. recov. doesn't work, can't shut down properly, etc..

no replies yet?

anyway, just stopped by to say that when shutting down, it takes forever to get to the "Saving your settings..." screen, and that's where I decided that it stops and nothing else after that.
Defragged my C drive, still no results besides the computer feeling a bit smoother-running o_o

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On the other day, my Equium A100-549 suddenly couldn't be booted. When the power is ON, there is no anything coming out on the screen (totally dark!). I have noticed the hard derive's light is not on, though the other lights are on.

I tried to boot with the recovery CD, but nothing came out, even F12 or "C" was pressed following the power on press.

I am suspecting that there would be a malfunction of the hard drive, but no any experience to judge this.

It would very appreciated for any advice.



Answer:Equium A100-549 won´t boot properly

Hello Ning

Your posting is pretty confusing. What happen exactly when you press power button? Can you see Toshiba welcome screen?

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Answer:A60 EQUIUM: ATI Graphic not working properly


Can you say me when this message occurs?
Firstly you can try to update the Toshiba graphic driver. This is a first step which you can try.
Check this page for driver downloads.


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I think theres something up with my graphics card >.<. I dont know much about laptop graphics cards but reading on the net apparantly it doesnt have one per say.

I have gone onto 'DXdiag' and there is something called a 'Standard VGA Graphics adapter' as the device name. I have tried reading up on this but its confusing to me and do not really know what I'm looking at.

the chip type is Mobility raidon 7000 IGP

Like Ive said, im not very good with these kind of things but it was struggling to run solitare smoothly.....i mean come on! SOLITARE!! lol.

Can anyone help me??


Answer:Equium A60-157 graphics not working properly


First question: What is your preinstalled system?
Second question: Did you install the compatible graphic card driver available on the Toshiba European driver page?

In my opinion it looks like such driver is missing.

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Hi there.

I have an Equium A60-181 that has an operating system problem.
The XP logo loads at the beginning, when it gets to the point of showing the logging on screen there is a quick blue screen of death error and it restarts.

I have tried to go into safe mode but it blocks on atisgkaf.sys.

Is there anything I can do to save the operating system?

How can I start to diagnose if it is a hardware problem?

Thanks, Lawrence

Answer:Equium A60-181: Win XP does not start properly - BSOD restart

What is the BSOD STOP code and the BSOD system file?

To stop Windows rebooting automatically on a BSOD:
Press F8 before Windows boots.
In the menu, select:
"Disable automatic restart on system failure"

Safe Mode wouldnt load the graphics driver, so it may not be an ATI Graphics problem.

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I have cured this one 3 times this year but why does it happen?
Basicly you power on, small spin of the fan and hangs. No HD or DVD activity.
Strip it down unsolder one side of the bios battery for 10 seconds. Solder it back, rebuild and all is well again.
Until next time.

Any idea if this is common on this model?
Hope the cure may help someone with these symptoms.

Answer:Sometimes Equium A110-233 doesn't boot properly


> I have cured this one 3 times this year but why does it happen?
I think nobody will be able to provide an exactly answer and solution to this issue.
Fact is that it doesn?t occur permanently but only sometimes and it?s not easy to replicate the issue?
I think the detailed notebook check would be needed to locate the malfunction.

> Strip it down unsolder one side of the bios battery for 10 seconds. Solder it back, rebuild and all is well again.
I think this was really a bad idea to disassemble the notebook.
Why? Because this cancels the warranty!

So what to do ?:|
I think there is only one way o find out what?s wrong. The ASP must be contacted. The technicians could run some diagnostic tests and could locate the fault.
We all here can speculate about the fault. Possibly and mobo malfunction or the faulty BIOS battery?.

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Can any 1 help please my DVD-RW is not being recognized in my system. Sometimes I boot up and it is there but other times I boot up and its not listed in my computer or on device manger<br /><br />Getting seriously frustrated.

Answer:DVD drive is not recognized properly - Equium L100


Please try this

Is DVD drive in device manager listed with yellow exclamation mark?

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I have recently purchased a P200D notebook and I have now found that the DVD/CD drive is not recognised.

In Device Manager the icon for the drive has a yellow exclamation mark over it and in the Propertied box it says ' Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

I have tried to uninstall the drive and then to re-start the notebook but this has not been succesful. I have recently downloaded and installed Service Pack 1 for Vista and I have read that there have been issues with device drivers and wonder if this is one such instance?

Are there any updated drivers available for this device?

Thanks for any help you can give.

Lester Mortimore

Answer:Re: DVD/CD drive is not recognized properly on my Equium P200


Check please this thread

I hope it will help you.

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Ok, well.. i'm no computer expert, but i've got a spot of trouble on my hands and i dont know where to go for the right help, so i came here.

Today i started up my lappy only to be confronted with an illuminous green desktop.. not all of it is green just large patches here and there. It's happened to me before but it usually subsides after about 15 mins, but today, its kept it up for hours, and is still like it now.

I've looked everywhere on the net for a possible fix but to no avail, although i did hear somewhere that a BIOS update might do the trick, so natually, i did.. i came here and looked for the newest version for my Equium M40X, found it, downloaded and installed it..

but now i've got a screen with a resolution half of what it should be, it went from 1200x800 or something like that .. to 1024x786 and i still have the green screen issue.. the program that toshiba provided for the BIOS update made a backup file (BIOS.BAK) ..

i know restoring the old BIOS would fix the screen resolution, but i'm simply clueless as to how i go about this. I've located the file, but i dont have any means to open/run it

I've had this notebook for about 2 years now, i know its probably just getting old and a bit tempermental, but if theres any way that you people out there can help, i'd apreciate it :)

Thanks a bunch - Ash

Answer:Equium M40X does not function properly after updating the BIOS

Hi there,

I don?t think that the biosupdate is the reason for the reduced screen. It sounds not like an software thing but rather then a hardware malfunction.

Is your screen normal when booting? If yes, I would say remove your existing display drivers and install them new. But if it?s like you described then it must be a hardware issue and the machine needs to be checked by an technician or at least a service partner.

Would be better if your bring your machine to an ASP for a hardware checkup.
If you need some help finding the nearest ASP, try this link (ASP Locator):

Greets and good luck

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I bought a new a100-338 with windows vista home premium installed on it.
Windows explorer does not seem to work properly.
It get messed up and i have to restart windows explorer. Can some one please help me solve this problem.

Answer:Equium A100-338: Vista explorer not working properly


Believe me; it?s not easy to say why it happens?
Possibly some background processes are responsible for such strange behaviour?

What happens exactly?
Does it happens on fresh installed OS from Recovery CD?

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I just purchased a 2.1 speaker set (with only 1 output jack - lime green) and connected it to the headphone jack. It works normally, ONLY that the subwoofer is not. I tried using the speaker set on my mp3 player and the subwoofer works perfectly.

Why is my subwoofer not working properly when connected to my laptop? Is it because of the soundcard of the laptop? Someone please help. Thanks a lot.

Answer:Equium A110-354: Subwoofer not working properly on 2.1 speaker system


Try this:
- Go to the control panel and choose ?sound and audio devices?
- under Volume tab choose the ?Advanced? from the speaker settings
- Advanced audio properties should open. There you could select the right speaker system.

PS: The Toshiba virtual sound program should be installed on this notebook. You should really check this program. There you can select listening environment and mode.

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Hope someone can help.

Just purchased this laptop and for some reason I get an error message come up saying the Synaptics Pointing Device is not working properly. The touch pad loses some functions and a warning comes up informing me of this. I can still use it but the icon in the task bar with the blue flashing dot disappears - when I go into the control panel it mentions the driver and asks if I have installed another ps/2 pointing device driver

Look forward to any help you can give.

Answer:Equium P300-16T - Synaptics Pointing Device is not working properly

Suggest you simply reinstall touch pad drivers. Maybe newer version?
So, just uninstall drivers, restart your notebook, install drivers again.

Drivers can be found on the european drivers download page.

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The title pretty much says it all. I'm honestly at the end of my rope. Device manager replies all is well, yet sound stopped working overnight.

It isn't muted,I'm not that oblivious.

I own Advanced System Care Pro ( and consequently, Driver Booster ) so I have already all of my drivers up to date, as well as any other problems I might have had.

Used a bunch of other scanners to figure out the problem to no avail. Plugging some headphones in also doesn't cut it, so it made me think that perhaps the hardware was actually fine and some software conflict was the cause of the problem. I have no freaking clue anymore, should I just get mad and yell at my computer for an hour or so to relieve stress now??

Answer:Laptop audio refuses to work, all devices work properly, sound isn't muted. Help?

First we need to know the EXACT make and model number of the laptop in question. Secondly the only place you should be looking for drivers for you laptop is the laptop manufacturers support website. Driver scanners really are not helpful.

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Hello People Im in need of your expertise. here are a few scans i ran I hope these can help you tell what my problems are...ComboFix 08-07-31.04 - uuurbody 2008-11-02 8:36:39.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.256 [GMT -5:00]Running from: E:\Documents and Settings\uuurbody\Desktop\ComboFix.exe.- REDUCED FUNCTIONALITY MODE -.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).I:\Autorun.inf.((((((((((((((((((((((((( Files Created from 2008-10-02 to 2008-11-02 ))))))))))))))))))))))))))))))).2008-11-01 22:03 . 2008-11-01 22:03 <DIR> d-------- E:\Documents and Settings\All Users\Application Data\Nero2008-11-01 19:08 . 2008-11-01 19:08 0 --a------ E:\WINDOWS.0\Irremote.ini2008-11-01 18:16 . 2008-11-02 08:37 <DIR> d-a------ E:\Documents and Settings\All Users\Application Data\TEMP2008-10-22 13:12 . 2008-04-27 09:33 765,952 --a------ E:\WINDOWS.0\system32\xvidcore.dll2008-10-22 13:12 . 2008-04-27 09:35 180,224 --a------ E:\WINDOWS.0\system32\xvidvfw.dll2008-10-22 13:12 . 2007-06-28 17:55 77,824 --a------ E:\WINDOWS.0\system32\xvid.ax2008-10-15 01:11 . 2008-08-14 05:11 2,189,184 -----c--- E:\WINDOWS.0\system32\dllcache\ntoskrnl.exe2008-10-15 01:11 . 2008-08-14 05:09 2,145,280 -----c--- E:\WINDOWS.0\system32\dllcache\... Read more

Answer:comp is slow Nero doesnt work properly doesnt always start properly

ComboFix logs should not to be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.I will have a moderator close this topic.

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My Sat Pro 6100 has just been away for the usual motherboard and power board replacement with Toshiba, but now I have a strange keyboard problem.

When I turn it on, all the keys work. After a few minutes, '3' doesn't work, then 'r' fails, then '5','7','8','9','0' stop working. At this stage I can feel something getting very hot under the middle of the keyboard. A reboot and no keys work. Another reboot with an external PS2 keyboard, and the internal keyboard is still faulty (some keys work, others don't) but the external one works correctly.

Now if the pc didn't get so hot under the middle of the internal keyboard, then I would conclude that the keyboard was faulty, but for it to fail slowly and sequentially like this, and it fails the same way every day (Since the Toshiba rebuild!).

Maybe, internal keyboard controller overheating?
Does anyone know what this might be? :-(


Answer:Keyboard on Sat Pro 6100 doesn't work properly after remedial work

Right under the keyboard of your pro 6100 is the VGA graphics controller (the keyboard cable plugs into the same card). It is normal that this part becomes warm during usage.

It's strange that your problem appears after a while and not right away.

It might be just an improper reseating of the keyboard cable (it's a thin layer like a photo film-negative) that easily pops out, but... it can be something more serious, too. (Especially since you had the upgrade done where hardware had to be changed)

I would consult the service center once again and ask for instructions how to deal with this. Don't ignore it (by using an external keyboard instead of the malfunctioning internal) as it might end up into something more serious soon...



P.S. Please keep us updated on your steps

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Has anyone managed to run this laptop with 2GB ram.
It will take 1.5GB no problem, but when i replace the original 512mb card with a 1GB the laptop won't run at all.

Have now updated the bios ok, but still no joy
can anyone help please..

Answer:Equium M50-164 would not work with 2GB Ram

Hi buddy,

Did you already tried the second 1GB module to run on it?s own in your machine? If no, then try it. If the machine works just with that module, you have two options:

1. The memory module is incompatible to the other modules, bring that one back and purchase another one.
2. One of the modules is defective. Contact a technician or a reapir centre to check the modules.

If the machine does not work with that module, then it is defective and needs to be replaced.
Try another module if possible to check if it works.

The machine should usually be capable to do 2GB Ram max. (1GB module per slot).


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Hi, first time on here so I hope anyone can help me
My son has spilt some water onto my keypad and certain keys wont work. One being my F7 key which I need to be able to turn up the light on my monitor.
Does anyone know another way of doing this.


Answer:F7 button does not work on my Equium M50-244


Hmm? I assume you have already cleaned the space under the F7 keycap? the keycaps are removable and you can easily put it off.

But to be honest I think that this is a malfunction which could be solved only by keyboard replacement.

Usually the ASP should replace such keyboard but if you have enough experience you could do this too.
The keyboard is fixed with two screws which are hidden under the thin, plastic cover above the F1-F12 button range.
After the screws were removed you could lift the keyboard carefully.
Note; the keyboard is connected to the mobo with the thin cable?

Best regards

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My CD/DVD-ROM on my Toshiba Equium A100-299 won't work, do you have any clue why?

I've been trying to fix it by changing the IDE ATA/ATAPI secondary IDE cannel to PIO-Mode only, but it doesn`t seem to work...

I get the famous I/O-warning, every time I try to open programs and DVD`s on it. But it works when I put in an audio cd...

Answer:Equium A100-299 - CD/DVD-ROM would not work


Hopefully it?s not a hardware malfunction?.
We should be optimistically ;)

Check this: access the device manager and remove the device drive.
After new reboot, the OS should recognize and initialize the drive again.

Additionally you could try to clean the lens gently and carefully? Maybe it helps?

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I am having a problem with my wifes Equium L20-197 running XP when trying to sync with an ipod shuffle (gen2). Won't mount in my computer, isn't seen by itunes, but is present in device manager but reporting that it needs a driver in order to function correctly.

I have run windows update and am running the latest version of itunes and everything else seems to be up to date. I know the ipod is functioning correctly because it works fine with my desktop machine (also running XP) and also with my mac at work. Can anybody please advise on this as I have checked for updates and patches and am out of further ideas other than buying a different make of laptop!

Answer:ipod will work with my Equium L20-197


It seems this is a iPod issue and not notebooks issue;
Please check this iPod discussion in other forum more

I would recommend disconnecting the iPod. Then update the Win XP to the latest state!
You should use the Microsoft update page to install really all patches and fixes. Note; you will have to reboot the notebook several times to get all patches installed.

Check this XP solution:

Additionally you could check the Intel page for the chipset software update.

By the way; if anyone could have problems using iPod with Vista pelase check this MS knowledge site:


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May I call on you all for a bit of help on this one.

I have been given an Equium L20-197 which does not work anymore. Not having the chance to ever see it running I'm not sure on a couple of things.

It's totally dead, with the power supply connected there is no sign of life, no power light, nothing.

I know there are many things it could be.

Question is should it power up while there is no battery connected, just the power supply plugged in?

If it will then at least I can move past a battery problem, yes the battery may still be faulty but it would mean that the motherboard is probably us. If it must have a battery fitted, even a flat one then it could be the battery.

Just trying to work through it step by step.

Any help much appreciated.

Answer:Equium L20-197 does not work anymore

Hi mate,

hehe, looks like a technician is here. :) It?s a really good idea to making it step by step because every good techie acts like you. So I do, and it helped me many times.

Regarding your question: the battery must not be connected to start the machine, so if the machine won?t start up even just with AC connected then you can be sure that a really serious hardware problem is present.

In such case, you can either remove everything (HDD, CDROM,etc) and try it again. You can also exchange the AC-adapter and the RAM. So, if the machine still won?t start up, then contact an ASP (Authorized Service Partner) and ask for a hardware checkup/repair. That would be the last resort.

Here?s a link to find the nearest ASP in your country:

Greetings and good luck

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Laptop works on fully charged battery but not on mains. Battery will not charge up.

Seems the power ac input is not doing its job. I have two identical laptops.

Any ideas please


Answer:Equium A60-155 does not work on mains

Hi Zak

I really do not know what you expect now. Maybe some magic formula for problem solving. If the power AC input is defective it must be repaired. That?s all!

Can you do this alone?

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hi, I have owned my toshiba equium m50-216 laptop for 2 months. i have not used the disc drive for about 3 weeks but it did work fine. i have gone to use it today and it wont work.

When i start it up an orange light flashes. Then thats it, it wont eject and if i manually eject then put a disc it it isnt recognised. maybe i have accidentally activated a security lock or somets? thanks

Message was edited by: glenn1332

Answer:Equium M50-216: CD-Rom drive will not work


As far as I know there is no any kind of ?security lock?. Is the drive listed properly in device manager and windows explorer?

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Hi all

Can anyone help? I have a equium M50-164 which I have for about 18 months (maybe longer!) And now the touch pad is playing up. I know this may sound strange but it seems to work if I use it on my lap but when I put it down on the table it stops working ? I seem to remember having this before and I defraged and it fixed it but not this time.

Please help it is driving me mad !!!!!

Thanks all


P.S it works with an external mouse by the way

Answer:Equium M50-164 TouchPad does not work

Check that it is clean and there are no bits at the side of it.
If it works on your lap, then there must be something in it or something like that.

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Can anybody help me please?

My DVD drive works but it doesn?t show anything on the screen, I think it?s a problem with the registry keys and another problem is that my microphone jack works, but when I insert a microphone my computer hangs up for 10 minutes and then shuts down.


Answer:Re: Equium - DVD drive and mic don't work


First of all it would be interesting to now what notebook model you have.
This would be really helpful, you know?

> My DVD drive works but it doesn?t show anything on the screen, I think it?s a problem with the registry keys
I?m afraid I?m not quite sure what you mean exactly by ?it doesn?t show anything on the screen?.
Can you see the CD/DVD drive in the device manager and in My Computer?

If the CD/DVD drive is not visible in ?My Computer? then go to device manager, remove the ODD (CD/DVD drive) from the device list.
Then access the registry and remove the the Upperfilters and Lowerfilters values completely from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Finally reboot the notebook.

Regarding the mic jack issue;

I'm not sure why your notebook hangs after plugging the Mic but maybe you should check if it's not a software issue.
You could check if the same issue would appear after new OS installation.
I know it a radical measure but it could be helpful.

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I have a problem with my keyboard. The letters M,J,U,7 don't work. I have had intermittent problems up to this morning which were easily resolved by rebooting: now there is nothing NADA.

This has come at a really bad time - I have a huge presentation to make in Scotland tomorrow and my laptop is disfunctional.

Any ideas anyone? It is under warranty but time is of the essence - I am sure that PCWorld will tell me if I take it in that I can have it back in time for the Olympics!

Answer:Equium M70: Keyboard does not work

Hi Chris,

Given the physical placement of the failing keys on your keyboard it seems likely that there is a hardware problem which will involve some dismantling to fix. This will, of course, invalidate your warranty if you try to repair this yourself.

You could try to reseat the ribbon connector for your keyboard to see if this restores it to full functionality.


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Dear Toshiba Support forum,

I have been facing one issue with my Equium A100-338 Laptop.
I am not able to use on board speaker. I tried to play audio / video files (CD / DVD) but speaker is not working, no sound!

If I connect headphone I could hear the sound through it.
Might be problemwith on board speaker.

Could one help me to find any routine check to be carried out to check whether laptop speaker is working or not.
As well if some parameter / setting should be done to be able to make speaker working

Please advice !!

Answer:Speaker does not work on Equium A100-338

>Could one help me to find any routine check to be carried out to check whether laptop speaker is working or not.

To be honest you have already performed a routine check and have found that this issue is not related to a faulty sound driver or sound card.
Due to the fact that your headphones work and you can hear the sound, I would assume that your speakers are faulty or the switch inside the headphone jack does not work as it should.

In both cases the ASP should be contacted because this is related to the hardware and only the technician could help you.

Good luck

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Click on start/shutdown computer/standby and nothing happens.

The hibernation and standby icons are not active only the shutdown and cancel.

Can anyone help.

Answer:Standby/hibernation does not work on Equium

Hi Colin,

Go into the Toshiba Power Management option and click on the 'Advanced' tab. Check that the Enable Hibernate support option is ticked. Alternatively if you are using the Microsoft power options then click on the Hibernate tab and check that hibernate is enabled.


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I have a Equium L350-10L PSLD2E laptop and have just downgraded it to XP from the original Vista.

I have all drivers set up that were required and have no yellow question mark in the device manager.

My problem is that I cannot change the properties of the screen.
The screen is to bright and using the FN button together with number F6 does not bring the brightness down.

All FN options don't work.

Can anyone please guide me to sorting this out?

Many Many Thanks

Answer:Equium L350-10L PSLD2E: FN+F6 does not work using Win XP


Did you install the Common Module and Hotkey Utility?

The ?Common Module? software is an essential part for FN button usage.

It should be installed firstly?

Please download and reinstall it?. In my opinion this should helps to get the FN button functionality.


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Hi all

I have a laptop Toshiba Equium M40x-189, it has just about 2 years and recently I am having problems with it.

The laptop when connected to the AC, the green light appears, but after 5 seconds it laptop turn off. the battery looks dead, because it is not charging normally, I have to keep connect and disconnecting the AC, so that sometimes the orange light appear, sometimes for just 5 seconds. It is frustrating. When the battery manages to start getting charge it takes ages to be full. just when there is some charge on the battery I can work on the laptop, even with the AC connected, but instead of using the AC the laptop work on the battery that usually last for less than 1 hour, then it is the some history.

All I need is to just work with the AC connected, because I normally just use the AC.
Well I don't know what the problem is, can someone please help me

Answer:Equium M40x does not work with AC connected


For me it looks like a problem with the power supply electronic on the motherboard.
I don?t think that there is a problem wit the AC adaptor itself or with the loose connection between the power jack and the board.
If the AC adaptor would malfunctions the battery would not charge. But the battery charges, it charges very slowly but it charges?

Finally I don?t think that you can do something yourself? contact the service in your country. In such case you?re on the safe side?

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My Equium L30 was bought with Windows XP Home edition. After upgrade to XP Professional the Fn+F5 and Fn+F8 keys do not work.

I have re-installed all utility driver, display driver and utilities, but they still do not work. Has anyone a solution to this problem, or van suggest how to connect a beamer to the PC in a different way?

(I can extend my desktop to a beamer, but not display the same image on the LCD screen and the beamer)

Answer:Equium L30: After upgrade to XP the Fn+F5 and Fn+F8 keys do not work


Why you don?t read the ?installation instruction? document from the Toshiba driver page and install all the Tosh drivers which are listed in this document????
Fact is that if any keys don?t work, either the drivers are missing or you have installed wrong drivers.
I think you didn?t install the necessary drivers!

Therefore check the installation instruction document!

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Hi everybody,

somebody please can help me with my laptop Toshiba Equium M50-216.

I have recently problem with audio, actually not working the microphone as I use a lot Skype.
I can hear other side but they cant hear me, as the microphone is broken or I don?t know, do I need to download new audio software?

Answer:Equium M50-216 - Microphone doesn't work

Do you have yellow exclamation marks in device manager?

Try to update the sound driver that you can find on the Toshiba website: => Support & Downloads => Download Driver

Which microphone or headset do you use? As far as I know the Equium M50 doesn?t have built in microphone.

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Hi all,

I have formatted my Equium 40X laptop recently and since then the USB ports aren't recognising anything that's plugged into the ports.
Can anyone provide me with the drivers. I am using Windows XP Professional.

Thanks in advance

Answer:USB ports do not work on Equium 40X after OS reinstallation


It seems you have installed the OS from the Microsoft Windows CD and not from the Toshiba recovery CD?
In such cases the installation of the Toshiba drivers available on the driver page is necessary.
Did you install all drivers in the right order???

Mostly the installation instruction is placed on the driver page and you should always follow the installation order recommended in this document.

Did you install chipset utility? This Intel application is one of the most important applications and should be installed at the beginning.

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Im having trouble with touchpad on my Equium A110-276.

I have just installed Vista Home Premium and have gone to the Vista drivers section and downloaded and installed the Vista ALPS driver.

The touchpad works fine until I reboot, and then the install screens for touchpad come up again and I have to re-install before it will work.

I have uninstalled and re-installed, but the installation screens come up every time I reboot.

I have even uninstalled and re-installed Vista a few times. (The product recovery disk installs XP, and the problem persists if I install XP and then upgrade to Vist and then install the vista drivers)

Please can anyone help?

Many thanks,

Answer:Touchpad does not work on Equium A110-276

Checked if it works under Windows XP? Maybe you should try and install the touchpad drivers with admin rights.

Have you tried to download the drivers again? Sometimes I can happen that packages are corrupted during download.

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Hello there

I have purchased the TOSHIBA EQUIUM M70-337 INTEL PENTIUM M 735 a week ago, everythings working perfectly except the microphone including an external microphone which is working fine on oather PCs. Theres nothing wrong with the speakers or sound devices that are working properly, and the audio properties are all double checked and the volume of the microphone is not on "mute" for sure..

Can i get some help please?

Thank you

Answer:Microphone doesn't work on Equium M70


I don?t think that there is something wrong with the hardware. I assume there are wrong sound settings.
I would recommend checking the options in the sound and audio devices properties.
Please enter this option in the control panel. Select the ?Voice? tab and use the button ?Test hardware?.
Check also the ?Volume? button. Check if the Microphone is selected. Then go to ?Advanced?. Check the area ?other controls?. Play with the options ?1 mic boost? and ?2 mic2 select?.

I use also external mic and on my unit the option ?mic boost? is selected.

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I purchased a Toshiba Equium M50-164 laptop last year.
I paid a lot of money now it does not work.
I cannot afford to write it off so thus must make it work.

The reason why it does not work is water spilled on to it.

I took it to a specialist. I found in Thompson directory I paid him ?50 and he siad it probably needs a
new motherboard and thus not worth repairing beacuse it is Toshiba's and their parts are expensive etc..
Is that right?

I am desperate to fix it but do not know how.

Please help. Surely I should be able to purchase a motherboard for the laptop without costing an arm or leg.

Answer:Equium M50-164 does not work after water spilling


As you probably know the notebook parts are not cheap because of the miniaturising and mobility.
The LCD display and the motherboard are the most expensive parts which are used in the laptop. I don???t know if the Toshiba parts are most expensive. I assume it depends on the notebook features.

However, the new motherboard is very expensive and I think looking for the second hand unit with motherboard is not a bad idea.
It???s your choice. New motherboard = expensive but with warranty or second hand motherboard = cheaper but no warranty

PS: the motherboard replacement is not very easy and therefore if you have no experience you should ask an technician for the help.

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Hi there, please forgive stupidity but am new to the world of technology!!! Have tried to activate bluetooth to accept my mobile but to no avail.. starting to think there was a mis-print on the box!!! please help, does this model have it and how do I get it to work.. 2nd question...

Do I need to get external microphone? Was told the internal one would work when making calls however, no-one can hear me and I've tried to alter settings, to be honest have no clue what i'm doing? help me please anyone..... thanks Eva *

Answer:Does Equium A100-306 have bluetooth and how do I get the mic to work?


in the specs of this notebook model I found that it does not have Bluetooth.


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I seem to have to same problem as cbsw, the standby function isn't activating on my laptop. When I click, start, shutdown - the standby button is 'grey', ie. I can't click on it, I can only click turn off, or restart.
In the toshiba power saver options, the standby slider is also 'grey' in each profile so I can't activate it.

In the normal power saver options, clicking on the Advanced Tab doesn't bring up an 'Enable Standby' option. All it has is the options of what to if I hit the power button or close the lid. On the close the lid option (which used to put my laptop onto standby) it now only has one option, 'Do nothing'. There isn't even anything else available.

Please please can anyone help?
My laptop overheats and the fan makes such a noise if I just leave it on, and I'm getting tired of having to start up and shutdown five times a day.

Thanks in advance!

Answer:Standby doesn't work on Equium

Hello Jenna

I presume that your notebook is not preinstalled with recovery media just with your own OS installation. Am I right?

As far as I know after graphic card driver installation Standby button should be ?activated?. Hibernation option (support) must be activated manually but standby must be there.

I don?t know which Equium you have but obviously the unit should be cleaned properly. Removing the dust unit will be able to ?take a breath? and cooling fan will not run constantly.

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Daughters laptop. Lots of blue screens/broken windows files. Fixed that. Toshiba website says 1.8c bios may stop this happening again - website also advertises 1.90 bios. Go with that...

Tried to flash the 1.90 Bios which you have to do in-windows (how stupid). Naturally it hung during "preparing to update bios" with only about 15% of progress made. Waited a very long time (30-45 minutes) - no progress occured. Eventually had to switch off machine and clearly had not worked.

Now the machine will not even respond to the power switch. I would have expected a momentary startup - but its like the power switch has been disconnected. In fact attaching the mains adapter does not even light the power light!

Can a failed flash disable the machine this much?
Or could it be some other fault (as well!)?

Thanks for any advice...

Answer:Equium A60-173 does not work after bios update

> Waited a very long time (30-45 minutes) - no progress occurred. Eventually had to switch off machine

Seems you have broken up the BIOS update procedure and this is fatal!!!
I don?t see any other possibility as to contact the ASP in your country for a help!

Maybe you are a lucky man and the motherboard ROM module is not damage and must be flashed only?
Please note that the BIOS update is risky! If you use a wrong BIOS or a wrong update procedure you can damage the MB

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I need some help my laptop fan has been working fine then yesterday i think it has stopped working as i cannot hear it as it normally makes a noise and isn't anymore.

As a result my laptop has started to turn itself off. Anyone got any idea how i can get my fan working again? I cannot get to the fan compartment as i took all the screws off the base of my laptop but still could not access it.

Anyone help would be grateful many thanks

Answer:Cooling module does not work and my Equium overheats


The case is clear. The cooling module doesn?t work and therefore the notebook overheats and shuts down automatically.
I see you are a novice and have no experience with the notebook disassembling.

In such case I would recommend contacting a technician for a help.
I don?t think you will be able to fix this problem without any help. You don?t know how to open the notebook so I presume you will also not know what to do with the dead cooling module.

Believe me, a novice can damage the motherboard and I think it?s not worth!!!

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I have the Equium A200-196, and have plugged in a external mic into the front mic port, the laptop recognizes it as being there and working, but I can not get it to work. I have tried configuring it thru voice recognition, but it wont allow me.

I have tried to configure it thru live messenger, but there is no sound there. I am using windows Vista, and am totally stuck what to do, please help, I would be so grateful.



Answer:External microphone does not work with my Equium A200-196


Please open ?Control Panel? and Sound properties there. Click on recording tab and there should be Microphone shown as enabled. Click there with right mouse button and choose option ?Configure Speech Recognition?.

There you will find option ?Set up microphine?. Start ?Microphone Setup Wizzard? and check the mic functionality there.

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I operate Windows XP sp2 on a Equium A60. Recently my machine seems to have developed a problem ripping audio cds. I use the current version of iTunes and I've noticed that all cds when being loaded into the programme are distorted and glitch horribly, rendering the task impossible.

In the past this occasionally happened but now it happens with every cd. Curiously just playing the cd without attempting to copy it isn't a problem. I wondered if it was iTunes rather than my machine but the same problem occurred when I tried to rip a cd using Real Player.

Can anyone advise me whether this is likely to be a software issue with my computer or rather if there is a physical fault with the cd player?

Answer:Ripping audio CDs doesn't work - Equium A60

I don?t have experiences with iTunes and I have always used ?CDex? and ripped audio CDs successfully. If you write about ?every CD? do you also mean to older one, because many newer are copy protected.

I believe there is some software problem. By physical fault the ODD should not be able to read any kind of data.

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Hi everyone,

I need to restore my mother's laptop (Equium P200D-139) to the factory settings.
I press F8 at start-up but when I select recover, it just starts windows normally rather than taking me to the recovery page... why is this happening/what should I do?

Thanks in advance,


Answer:Equium P200D-139 - F8 recover doesnt work


I?m not sure why this happens? maybe something went wrong with the HDD partition or the files on the HDD partition.
Did you choose; F8 -> Repair my Computer -> HDD recovery?

If this does not work, then you will need to use the Toshiba Recovery disk which you have +hopefully+ created using the Toshiba Recovery disk creator.

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Just bought this laptop and its got media buttons for media player (Play, Pause, Next, Previous etc) they did work, but now they don't. What do i do to get them to work again?

Any help will be much appreciated!

Answer:Equium A110-233: Media buttons don't work


I assume you mean the Toshiba Control buttons.
Well, this application you can find in the control panel.
There you can check the functionality. Please check if the players were selected.

You should know that this buttons works only with the WinDVD when playing DVD medias and with Windows Media player when the CD medias was inserted.

Therefore be sure that you use one of these applications.
But if it will not work so you should try to reinstall this application.

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I've recently reinstalled XP on my equium L40-10x. Unfortunately, the sound drivers from the Toshiba support site don't work for me - are there other drivers that are known to work?
I have no support discs available and need something from the net - link??


Answer:Equium L40-10X - Sound drivers don't work on Windows XP

Hi cecilrosa,

I don?t have Equium L40 but I?m pretty sure that the sound drivers work properly. The point is that you have to install Service Pack3 first before you can install the sound driver.

So remove the current sound driver and install Service Pack 3 for Windows XP. After this you can try to install the sound driver again.

Check this!!!

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I got the WXP drivers CD for the modem but I haven?t got drivers for Vista.
I searched on the web but couldn't find it. So if possible can anyone find me the drivers for it or is it possible to install the Windows XP driver of the modem onto the vista operating system?

Thanks help will be appreciated.

Answer:Equium A200-1V0: Will the Bt voyager 105 Modem work on it?


Please do not be mad on me but your question has nothing to do with your Toshiba notebook. If you need help with driver for your external device try to contact their support and ask for help.

Sorry but you must understand that all problems or different issues are not Toshiba related just if you have Toshiba laptop.

To be honest I am pretty sceptic that someone will search this driver for you. Let?s see!
I hope you will be lucky and someone has the same modem and use it with Vista successfully.

Bye and good luck!

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I only just got my laptop and had an issue yesterday with a virus.

My laptop seems to have repaired itself but the shortcut buttons above the keyboard seem to have lost their commands.

The lights are on and they register my touch but i can not use them to open media player or to turn off the lights etc.

Is there a driver thats somehow been damaged that i can download?

Hope that makes sense


Answer:Re: Shortcut touch buttons at top of th Equium do not work

Maybe I could help you but without knowing the notebook model I don?t know what tools or drivers could be compatible.

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Laptop boots up, and appears to work apart from the screen. If screen is opened up by more than about 50 degrees, then there is no display. If the screen is opened less than 50 degrees, it works fine.
Any ideas ?


Answer:Equium A100-02K appears to work apart from the screen

>If the screen is opened less than 50 degrees, it works fine.

Could be a connection problem. Maybe the cable or the FL inverter is loose.
It?s difficult to say and therefore the notebook should be checked by a Toshiba technician which is responsible for your country

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I have just done a memory upgrade on my laptop using the second slot which is located under the keyboard.
However as I was putting the keyboard back, the ribbon cable has pulled away from the motherboard and even though I have pushed
it back in and secured it with the clip, the keyboard no longer works.

Is there a service manual that I can get hold of or does anyone know what might be causing the problem?


Answer:Equium M50-235: Keyboard does not work after memory upgrde


First once you unscrew the keyboard, open the clip that secures it in place and reseat the keyboard making sure it is pushed in all the way. After which, holding the flat cable in place, reclose the clip. Afterwards make sure it is not lose and that it is seated correctly. Then turn on the Notebook and see if it works. If not, try an external keyboard. If an external keyboard does not work, the keyboard controller on your MB is dead and you need a new MB. If an external keyboard works then either your keyboard is dead, or the connector on the MB is dead. Best way to test it is try the first solution. If it doesnt work, take it to an ASP so they can try another keyboard for your notebook. Best of luck.

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I?ve recently acquired a problem on my Equium P300-16T in that my function keys seem to be shot. I press the numbers 4 and 5 on my keypad and it omits a really loud beep and the numlock turns on and off. There is also a loud beep on start up and my keypad is seemingly useless if I want to try and use it. The toggle keys pop up appears on start up as well and it seems if I either say yes or no it makes no difference.

Also every time I hold down either 4 or 5 the function keys appear at the top of the screen.

Does anyone know what's happening here? Please help, it's very frustrating. Thanks

Answer:Equium P300-16T - keypad does not work properply


Your whole description is a little bit strange?
I don?t know exactly what you mean by functions keys.

Are you talking about the FN buttons or about the keypad on the right?

However, please check if you have already the latest BIOS version.
If not, please update it.

If you have some additional problems with the Fn buttons then please update the VAD (Value Added Package) too.

Good luck

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I tried to update my BIOS as I have been encountering problems with my keyboard and screen but half way through the laptop died, it appeared to be a glitch with the power!?!? obviously it will not turn on!

Do I need a new motherboard or can I buy and replace the BIOS chip?

I have a A60-181 PSA67E.


Answer:BIOS upgrade failed now my Equium A60 will not work

HI Ian,

In situations like yours the best option is to contact a Toshiba Authorised Service partner who will have the necessary hardware to re-flash your CMOS chip with the latest BIOS. This will be a much cheaper option than replacing the mother board or BIOS chip

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My laptop whose model is EQUIUM M40X-148.
My microphone has stopped working.

I changed my microphone.
It does not seem to work. They were working fine earlier.

Could anyone please let me know how to resolve this issue.

Thanks in advance.


Answer:Equium M40X-148: Microphone doesn't seem to work

Did you check the external microphone settings?

Go to control panel -> sound & audio devices and in the tab ?Volume? click on button ?Advanced?.

Then a new window should appear and you could see different volume controllers.

Please check if ?mute? was not enabled in microphone controller

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My touch sensitve hotkeys aren't working!
They were working last night but not any more.
I know this is a common issue when people have change from Vista to XP but i haven't.

Can you help. ?

Answer:Equium U400 PSU42E: Hotkeys don't work with Vista

If they are working last night just roll back OS two days back using System restore tool.

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A few months ago, I had my harddrive changed, as the old one got scratched so wouldnt boot up.

Everything works fine, apart from the multimedia buttons (play, pause etc) to the left of the keyboard.
I assume this is because a driver is now missing. I have tried searching for it but cant find it anywhere.

Can anybody shed any light on how to solve this?


Answer:Equium A100-147 - Multimedia Buttons Dont Work

Sorry forgot to mentions the laptop is a Equium A100-147

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I've had my Ipod for over a year now i used it fine on my old computer which was running on XP.
I now have my laptop Equium A200 series running on vista.
When i first connected my ipod to it it showed up and asked if i would like to connect my ipod to this computer instead of the other pc so i accepted.
It cleared all my songs so i can put my new music on.
Once it had done this my laptop could not pick up my ipod anywhere.

When I connect my ipod in the laptop makes a noise to show it's recognised it's been connected, but when i go to itunes it doesn't show up.
I've been into device manager to check there it has a ipod symble with an ! mark next to it, so i click update driver but nothing is ever found.
My Ipod charges fine and works fine, i've been on apple website looking for solutions i've restored my ipod everything they've sugested but nothing seems to work. Can someone please help me i miss using my ipod.

Sorry if i've posted this in wrong place first time user don't know my way around the site yet.

Many thanks if you can help.

Answer:Ipod won't work under Windows Vista on Equium A200

Hm, maybe you should reinstall the Ipod software. That would be the only idea I have. Otherwise you should take a look at the BIG Apple forum. ;)

Nice weekend and good luck

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I thought my problem is solved but it is not (refering to my other thread)

I downloaded the sound driver as advised but it says "your computer doesn?t support virtual sound"
I have bought my computer in spain and changed to XP Professional to get english language (and I like Pro more).

I downloaded all drivers in the Equium download section in english - all are installed.
Last one is the virtual sound driver that does not work.
Tryed the spanish version, too and it says the same.

Any solutions ?

Thanks alot in advance!

Answer:Virtual sound driver does not work on Equium A100


In my knowledge you have to install the drivers in the right order if you install the OS manually.
This is a prerequisite if you want to use the Toshiba drivers, tools and utilities.

I can?t believe that it?s not possible to install the sound driver.
XP Home and XP Pro uses the same drivers therefore there is no driver compatibility issue. I think you have to follow the installation guide line which you can find on the driver page and then install all the drivers like described in the document.

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I was using the product recovery DVD on my M50-164, but 10% through an error came up and the screen went blank except for a blinking cursor, now all I can get is a blinking cursor and the product recovery DVD won't work anymore.
Any help appreciated.
Lorcan Duffy

Answer:Equium M50-164: product recovery doesn’t work anymore


Just try to start again keeping down C button after you power on the unit. Be also sure that the unit is connected to AC power supply while recovery procedure.

Can you please post the exact error message that occur after 10 % of recovery procedure?

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Hi, I have a Toshiba Equium A110-233, with windows XP.

on my laptop i have 6 buttons underneath the power button.
1. web
2. music
3. play/pause
4. stop
5. skip forward
6. skip back.

Since i have reinstalled window on my laptop this won't work. i have a program call startup inspector for windows. i use that to control the program that start when the pc starts. could anyone tell me what the name of the program is to make these buttons work?



Answer:Accessbility of Equium A110-233 buttons do not work after XP installation

Emily, What model of laptop is this? Assuming it is a Toshiba, then did you reinstall Windows from the supplied Recovery CD or DVD?

If you did, then it should have installed the software relating to these buttons.

If not, then the software is probably available for download from the Toshiba Support web site.

We'd need to know the laptop model to help further.

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How to reinstall the software of the multimedia buttons at the right side of the laptop in Windows Vista? becuase when I install windows vista the buttons doesn't work anymore.. multimdia buttons: the WMPlayer, play/pause, stop, next and previous buttons... a nyonw got a software or got the same problem?

Answer:Equium A110-276: multimedia buttons do not work with Vista


I have checked Vista download page and your notebook A110 (PSAB2) is not listed there. Usually you need Toshiba controls but with Vista this tool is not available separately. I presume it is a part of Value Added Package.

Have you already installed anything downloaded from Toshiba download page ?

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Hi I am looking for some help with a problem with a Equium P300 laptop,

This is my brother's laptop, he bought it about 18 months ago, it came with Vista, he didn't want this as he preferred to have XP so I changed the operating software to XP using the drivers available on Toshiba's website to update to the correct drivers.

This has worked fine for the last 18 months however recently when the laptop is turned off, the touch sensitive hotkeys stay illuminated, even when unplugged from the power source, and do not function.
Previously if it has been turned off and you push one of the hotkeys the laptop would turn on but it is no longer doing this.

I am wondering if anyone has had experience of this previously?
Or does anyone have any suggestions on how to fix this problem or even what is causing the problem?

Thanks in advance for any help you can offer


Answer:Equium P300 - Control buttons don't work running Win XP


In you are using Win XP on this notebook, then you should update the BIOS because there is an special BIOS for Win XP!
Furthermore the Toshiba Multimedia Control buttons are controlled by Toshiba Controls tool. You can download it from the Toshiba driver page.

Regarding the illumination buttons;
As far as I know you can enabled and disable this in BIOS itself!
Check the BIOS settings,


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I have an Equium Notebook A100-027 which I bought in February of this year. I have just tried to play my Windows Media Player, but nothing happens when I click on it! It was working fine yesterday, but today it is not working anymore!

Can anyone help me please?

Answer:Windows Media Player does not work on Equium A100-027


it would be useful to know which system you have (vista or xp) and if you recently installed some software or windows updates.

This will perhaps help you and us users to give you better help on your problem.
Would appreciate some feedback from you. :)


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I'm trying to fix the notebook of a friend of mine, though without any success so far. It's an Toshiba Equium with Vista.

She had problems with a black screen after booting into Windows Vista. I found a workaround for this problem, however it was a little bit complicated for her... she doesn't know a lot about computers. ;)
So I though that it would be a good idea to tell her to always use hibernating. However, when I put the notebook into hibernating, everything seemed to be fine, closing down, switching off.
Then I tried to switch it on again. Power Indicator light switches to green, cd-drive makes some noises. Nothing more. Screen stays completely black. No sounds. Keyboard input won't work. No access to boot manager or anything else. It stays light this until I switch it of by pressing the power button for some seconds.
I removed the battery and put it back, without results.
Connecting to an external monitor shows no result.
When I put the original Toshiba Recovery CD, no result.

So, basically a dead notebook. Ah yeah, I'm in Brazil in a small village, far from any tech support or computer stores. Maybe a hardware problem, but everything was running just fine until I used hibernation.

Any help or ideas would be highly appreciated! ;)

Answer:Equium - Dead after hibernate, System Recovery won't work

Hello Daniel

In my opinion there is some serious hardware problem and I don't believe you can solve it on your own. Who knows what is wrong there.
Long time ago I had similar problem on my old Satellite M70 and after CPU exchange everything were ok again.

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The speakers on my Equium P300 seem to have stopped working?
I've checked the sound card an everything and their appear to be no errors there.

The sound bar in the bottom right move as it should when I'm play music but it just doesn't come out of the speakers.
However it does work through headphones.

Any ideas on how to solve the problem?

Answer:Equium P300: no sound from speakers but work through headphones


Hmm?. You can hear the sound using headphone but you cannot hear it from the speakers? well? it seems really like an speaker issue but it?s really strange that both speakers died at the same time?

In your case I would remove the sound card driver and would update it using the one from the Toshiba European driver page.
Check what happens after the update?

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After installing Win XP manually, I am facing problem to get Media Keys on the left side of laptop working.

I am able to access the first button to launch Internet Explorer and Windows Media Player but rest of the keys Play/Stop/>>/<< not working with Windows Media Player.

I read in these forums that these keys working with only WinDVD or Windows Media Player with CD/DVD in. But I was able to use these keys with MP3 files in Windows Media Player.

I dont want to use recovery CD.

Thanx for your reply.

Answer:Control buttons do not work after new OS installation on Equium A100-147


Of course you can use it with mp3 files. The files are probably listed in WMP library and you can use all buttons. It is nothing unusual.

If you can not use all those buttons in WMP when music CD is in the drive or you if the WMP library is open I recommend you to remove ?TOSHIBA Controls? restart the unit and install it again. Maybe it will work again.

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I used to be able to clone or extend my desktop onto external tv's using the s-video connection. This has all of a sudden stopped, the cable is fine as are the tv's as I've tried them with other laptops, and the s-video port in the laptop looks and feels solid. So physically things seem fine.

I have tried updating drivers, flashing BIOS, upgrading to Windows 7, running the restore disks created when the laptop was first bought. VGA and HDMI ports work perfectly but I need to use s-video and I go to a switcher that only has phono video inputs.

Does anyone have any fixes for this or anyone know of a switcher that has red yellow and white phono ins and well as HDMI or VGA in?

Any ideas would be well much appreciated

Answer:Re: Equium - S-Video connection to TV doesn't work anymore


I don?t know why it doesn?t work anymore but maybe you do something wrong? Using FN+F5 key combination you can switch between monitors. Does it work?

Furthermore you should connect the cable first before you turn on notebook and TV.

Make also sure that correct TV settings are set. That means in display driver you can choose between PAL and NTSC. This is depending on your TV, therefore check the user manual of your TV.

You have already restored factory settings from recovery disk? Then check the device manager if everything is installed properly.

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Hi there,
I'm having a bit of a problem with my media center. It used to work fine but recently I decided to wipe the hard drive.

I used the startup disc to reinstall windows media center edition 2005. However when trying to load Media Center, I keep getting the error message:
"Your video card or drivers are not compatible with Media Center" and it will not play any videos when media center then opens up.

Now, I've downloaded all available updates from microsoft for windows and I?ve downloaded the latest drivers from Intel for the graphics accelerator card.
I am really at my wits end, Ive used that microsoft programme to detect the decoder and it is both compatible with windows media player and windows media center and is set as default.

I have also seen on another thread someone with a similar problem, which was solved by going to 'run' typing 'dxdiag' and enabling direct features, however mine were already enabled.

If someone could help i'd be extremely grateful, thanks for your time.

Answer:Media Center wont work on Equium A100-147

It is really strange. Your Equium notebook is delivered with Windows XP Media Center Edition 2005 and it should work well. Which kind of videos you want to use. Original DVD movies?

Anyway using google you can find many interesting comments to this theme.

One guy offered simply solution:

+Just open regedit and point to+
+HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Media Center\Display Settings+

+Then Add 2 DWORD KEYS called DisableDxCheck and DisableDx9CapsCheck and set both their values to 1 and media center should start without problems ?+

You can test it.

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Hi all

I've got the above machine which was working fine, if rather extraordinarily hot.
I decided to open it up and clean out the dust etc from the heatsink and anywhere else it had gathered inside the case. All good I thought........

However, upon reassembling it, the 2 left hand usb ports (one of which is combined USB and eSATA) have stopped working!

I could understand it if it were the ones on the right which are on a daughter card, (say if I'd forgotten the cable) but these are part of the motherboard. I've checked by plugging in various devices all of which work in the right ones, but not the left.

Checking between the + and - of the ports with a multimeter, I get ~5V from the right, and nothing from the left, though at one point I did register 0.3V.
I have tried the network port which is fine, but cannot test the eSATA portion as I have nothing to plug in.

Does anyone have a clue what this might be about?

Many thanks in advance!


Answer:Equium A300D-16C: USB/eSATA port does not work after disasembling

> Checking between the + and - of the ports with a multimeter, I get ~5V from the right, and nothing from the left
This means that there is no power on the led USB port.
To be honest I have no idea what you have done during the notebook disassembling procedure but it seems like you damage something on the motherboard.
For me this is the one plausible explanation.

Just one tip; check if eSATA is enabled in the BIOS.

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Why do not work HOTKEYS Utility on Windows XP platform ?
Please help me!

Answer:Equium A200-1AC - Hotkey Utility does not work on WXP platform

Where i can find raid driver for Windows XP ?

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Hi friends...

Please, I need a help.
I updated my laptop bios v1.60 to v2.00 and after that it doesn't work anymore.
When I try to power it on nothing happens.

Maybe I need original BIOS.

Who has some solution? What can I do?
Could someone help me?


My laptop is an Equium L40 series - PSL49E - 156

Answer:After BIOS update my Equium L40 doesn't work anymore!


I can say what you have to do now?
You have to contact the ASP in your country for a help?

Yes, you need the ASP technician.
I assume the ROM module where the BIOS is stored has not been flashed correctly.
I think the ASP will try to flash it again using an special BIOS version?

Good luck

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I bought my notebook a few weeks ago, was trying out Vista on it for about 2 weeks but decided to change the operating system to my old XP as I didn't like that Vista took to much power. (Likes to play a game from time to time)

Anyways, the installation went fine and I checked the Installation instructions on Toshibas homepage and installed everything that was needed. I also installed the Sound driver.

After the reboot there were no sound so I started wondering what could be wrong. Called the support and he told me to install "Virtual Sound". The problem when I was going to install it was that I get an error message telling me that my computer don't support virtual sound.

So my question is: Is this the problem? Not getting the virtual sound installed or should it work even without the virtual sound? Getting annoying without sound and I want it to work. Anyone got any ideas what to do?

Every little suggestion or help is very appreciated!
/ Martin

Answer:Sound driver does not work on Equium A100 (PSAAB)


I wonder why some from help line has suggested installing the ?Virtual sound????
The Toshiba European driver page does not provide any virtual sound utility for this Equium A100 PSAAB notebook!!!
In my opinion it?s not right?. You don?t need to install this utility.

I checked the Toshiba page and chose your notebook series PSAAB. I found a lot of XP drivers!
There are also 2 different sound drivers; Realtek and Realtek
Check both!!!

I see the page provides different MS QFEs updates. You should install all!!
Sometimes these MS update are important and necessary to fix some issues.

PS; Please install all drivers in the right order mentioned in the Installation Instructions

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