Computer Support Forum

Satellite Pro A300 - How to install the webcam?

Question: Satellite Pro A300 - How to install the webcam?

I recieved my laptop via my uni so dont ahve amyn of the back up disks ( especially not the webcam one).

Basically my laptop found a trojan horse virus on my webcam, sorted it out and I restarted my computer. It then flashed up wehn restarted that I need to install my webcam but I dont have the disk and now I cant use my webcam! What do I do?

P.S I'm not a computer genius so please be easy on me with the langauge.

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Preferred Solution: Satellite Pro A300 - How to install the webcam?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Satellite Pro A300 - How to install the webcam?

Hi mate,

If you have to reinstall the webcam driver you can download it on the Toshiba website and all other drivers for your notebook: > Support & Downloads > Download Drivers

I have Satellite Pro A300 too and it?s not delivered with Toshiba recovery disk because you have to create such a disk yourself. Therefore start the Toshiba recovery disk creator that is preinstalled on your notebook and then you can create this disk. It contains an image of ?factory settings? and so you can restore the whole system every time.

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12

all help is much appreciated


Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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my laptop specifcation here : ( [A300 - 1G5|] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...

Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail


I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?

Sorry if some of this doesnt make much sense, im not entirely "computer savvy"

I hope somebody can help,


Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.


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I recently bought Toshiba Satelitte A300-231 laptop, and I can't use webcam.
I installed "Chicony-Camera-Assistant-Software" and it says "Webcam driver fail. Please restart camera or computer".

My OS is Windows 7, so what I need to do? Thanks :)

Answer:Can't use webcam on my Satellite A300

>... what I need to do?
You need to wait until Toshiba starts Win7 support and offer driver designed for Win7. All offered drivers will be tested.

Which driver you have installed now? Vista driver maybe?

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Hi there

I have installed Windows 7 home premium in my laptop (it had windows Vista) and ever since I can't use my webcam.

It doesn't appear in device manager and I have install and uninstall many times the drivers but every time I see the message that says that the camera is either disconnected or destroyed and restart the camera or the computer.

Is there a way to solve this problem?
Thanks in advance.....

My laptop is Satellite A300-20W with model number PSAGCE-09N00DGE and serial number 29353297Q

Answer:Cannot use webcam on my Satellite A300

I have Satellite A300 too with two HDDs inside. On second one I?ve installed Win7 32bit and webcam works perfectly so I?m really wondering what the problem can be.

Are you 100% sure webcam works properly with original Vista recovery image?

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A week ago the above notebook had a motherboard failure (fried component) whilst I was on skype with my webcam in use. A technician managed to fix the motherboard and now the notebook is fully operational except for my integrated webcam which the computer can no longer detect.

The technician has suggested that he may have forgotten to clip the webcam cable back into it's motherboard slot when putting the notebook back together. Since I am capable of dismantling the majority of my notebook I hope to check for this myself to save the two hour round trip to the computer shop again. Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed? I also checked for update drivers in the toshiba website but couldn't find one for my notebook for Windows 7 64bit.

Note I had Windows 7 64bit before the crash so I don't think this is a software issue as with many other A300 Webcam problems posted on this forum.

Thanks for reading, I hope you can help!

Answer:Satellite A300-1OM webcam failure

> Does anybody know where I should look within the notebook (illustrations would be great) to check the webcam connection with the rest of the computer?

Since the webcam is a part of the lid frame and all the cables would be placed behind the plastic cover, you would need to disassemble the lid to get access to this cables? but don?t ask me for details because I?m not A300 owner but only the U400 which is equipped with such webcam too?

However, in your case I would not risk any notebook damage which can happen due to wrong disassembling!
Maybe it?s better idea to make a short trip to service?.

> Alternatively, could it be possible that my webcam broke during the original motherboard failure since it was being used when my motherboard failed?
This is possible too? but in such case the technician who replaced the motherboard should be responsible for that?

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Satellite Pro A300 - How do I turn on my webcam on? Operating windows 7. The whole computer is clean.

Answer:Satellite Pro A300 - How do I turn on my webcam on?


The webcam can be used with communication programs like Skype where you can make a video call. Of course there are other messengers or programs they use the webcam.

But you have to install the webcam driver/software that you can use it. This software can be downloaded on official Toshiba website (Camera Assistant Software): > Support & Downloads > Download Drivers

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I'm having the problem with my built in webcam on Toshiba Satellite A300.
I have Windows 7 and just downloaded latest Win 7 driver for Camera Assistant Software.

Camera software will still not allow me to open camera - keeps saying "Webcam is either disabled or has failed.
Please check your webcam settings

Answer:Satellite A300 - webcam does not work


Did you try to reinstall the webcam software?
Try that?

You should also go to device manager -> Imaging Devices
Here you should see the USB webcam (internal webcam)
Check if it?s not disabled.
If yes, enable this: choose this device and point to the button ?enable? (at the top)

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Hi guys,

I just wondering about in Vista Business. After I repair my computer mode and after done that, how come my *webcam* gone no where, my card reader did not work at all and some apps gone too. So what should I do?

I'm using A300/y00 Satellite

Answer:No webcam after repair my Satellite A300

Wait a moment Mickey. I don't understand what you mean with ?repair my computer?.
What you have done exactly?

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About a month ago my webcam stopped working. I tried various solutions and then formatted my hard drive, installing a 32-bit Windows 7 Home Premium. I still can't get the webcam to work. Could you please advise?

Kind regards,

Answer:Satellite Pro A300-1EA webcam not working

Do you get any error messages?
What happens starting the webcam software / application?

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hi all

i was just wondering if there was some one out there who could help me...

i recently bought a A300/V01 and am trying to use the web camm for it, but when ever i open it on its own (not with msn or any other programs) it freezes and wont work, and when i try to send my web cam on msn it tells me that there was no web cam connected.
i pretty computer illiterate so iv tried to fix it myself but depressingly failed.

so if there is some one out there that knows how to fix this that would be awesome if you could help...

thank you xoxo

Answer:Satellite A300-V01 - webcam won't work with msn

Go to the Toshiba website and update the Camera/Webcam driver.

Also try closing/exiting the Camera Assist software.

You should also install Vista Service Pack 1 (SP1), if its not installed.

And ensure MSN Messenger is updated to the latest version.

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Every time I start my Satellite A300-1G3, a pop windows pops on my screen saying "Webcam driver open fail. Please restart camera or computer"

At first I have restarted the camera and computer for like a million times, yet I keep receiving the message,
I, also, have reinstalled webcam driver, with no luck,

I have uninstalled camera driver and installed another one that I have downloaded, yet the problem persists.
What should I do to resolve this eternal problem?

Answer:Need webcam driver Satellite A300

Do you use original preinstalled OS from Toshiba (Vista) or your own OS installation?

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Hi guys
Here?s my problem.

I have a Toshiba Satellite A300-276. I always had the webcam appear on my desktop every time I iniciated my pc. I installed Windows 7, and it continued working great by suddently it stop appearing!

Once with Windows Vista, this also happened but I was able to figur it out! Now, I tryed and I couldn?t solve anything.

Any Thoughts?.
P.S, it?s a "built in" Webcam lol
Just Saying.

Answer:Satellite A300-276 - Webcam doesn´t appear when the computer is on

Hi buddy,

I?m not quite sure what you mean but if you the problem is related to internal webcam I would recommend reinstalling the webcam driver from official Toshiba website. Usually it solve the problem so check the Toshiba page: > Support & Downloads > Download Drivers

If it doesn?t work, just post again. ;)

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I have a Toshiba A300-233 laptop and because of a virus problem had to format my computer.
I have recovered most of the drivers but I am not able to find the built-in camera drivers anywhere.
I have the Windows Vista 32 bit OS.

Please help as I am unable to use my camera. I have tried alternate drivers but they don't work either.

Hope to hear back from you soon.


Answer:Satellite A300-233 webcam does not work and no drivers are available

Hi mate

The A300-233 belongs to PSAGCE series.
The drivers for this series can be found on Toshiba European driver page.

I found the webcam driver for Vista 32bit there? Webcam driver from Chicony v

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I just have done format on my pc Satellite A300-15B from windows vista (32bit) to windows 7 (64 bit) enterprise Greek edition!! But my driver of webcam doesn't work.
At first it worked but the last 4 days it not. :( What can I do??


Answer:Satellite A300-15B - Windows 7 and webcam driver


Try it to reinstall. Before remove it, restart and clean registry with Ccleaner and install from:

If you make a forum search you can find many threads about Webcam failure.

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Hey sorry if this question has been asked before, until recently my webcams been working recently I've been getting the following Error message *'Web driver open fail. Please restart camera or computer'.* I've tried doing both and no result, was wondering if anyone has had this issue and resolved it.


Answer:Satellite A300/A300D Webcam Problems

You should try reinstalling the software for the webcam. You should be able to download the software via the below link.


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The web the chamber doesn't work, reinstalled drivers some times, doesn't help with the list of devices of the chamber isn't present.
What to do?
Sattelite A300 psag0e

Drivers web cam - 20080616124250

Answer:Satellite A300 - Webcam don't run and isn't listed in devices

Hi maestro2118,

Since when do you notice this behaviour and what operating system is installed?

Before you install or reinstall any driver, I would recommend removing the old driver first. Then restart your notebook and run CCleaner to remove old registry keys. One restart more and you can install newest webcam driver from Toshiba page.

Check this!!!

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I have a problem with my webcam driver just after installing Windows 7 on my Satellite A300-1LT, I had win XP before and it works fine. In downloads is offered just for xp, vista 32-bit and 64-bit driver (I tried all with same results). Webcam app starts with windows and gives me an error msg that I must reinstall or install new webcam driver. Webcam work in eg. skype buth with (very) poor quality.

I tried to find wich cam is integrated ( chicony? ) also but nothing.

Does enyone else had experienced this issue and know how to resolve it ? please help...

Answer:Satellite A300-1LT - Webcam driver for Windows 7

Hi glava11,

As far as I know you can also use the webcam driver for Satellite A500 because it?s equipped with Chicony webcam too.

So have a look for A500 downloads. There you can find Windows 7 driver for webcam that should work on your model too.

Check this!!!

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I have Toshiba Satellite A300-146, Model no : PSAJ0E, 1GB RAM, Intel Dual core 1.87 processor, Mobile Intel(R) 965 chipset family.

Now I'm using Windows7 trial version..... I can install all vista drivers including webcam driver...I cant open Camera assistant software . If I open, it says "Webcam driver open fail. Please restart camera or computer" . though I can open webcam on yahoo messenger.......

How should I open Camera assistant software...?

Help me..

Answer:Satellite A300 - webcam driver and Windows7

As you already wrote Windows 7 is ?trial version? only and it available for testing purposes only.
So, Toshiba didn?t start support for this OS and with such issue nobody can help you.

Drivers, tools and utilities on Toshiba download page are not designed for Windows 7.
I have also preinstalled Windows 7 on my Satellite P300 as second OS for testing.

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Hello, I'm looking for drivers about my web camera.
My model is Toshiba Satellite A300. In the official page it doesn't have drivers for web camera in windows 7.


Answer:Need Win7 webcam driver for my Satellite A300

I have A300 with Win7 32bit preinstalled on it. I had the same problem and I?ve installed webcam driver offered for A500. It works perfectly. You can do the same.

Test it and send some feedback.

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I've got a Satellite A300-1NO laptop, with Win 7 installed. My problem is, that my webcam doesn't always work, when I want to use it. Sometimes, it works perfectly in Skype, WLM etc..but sometimes i see a blank or a black screen, with a "loading circle" in it. The blue LED is lighting, i can see it in Device Manager too, but there's no picture, just "loading". I tried uninstall the driver, then reinstall it, I installed the newest "Camera Assistant for Toshiba", without luck.

Is there any solution for this?

Answer:Satellite A300-1NO - webcam doesn't work, but LED is ON

> Is there any solution for this?
I don?t think there is solution for this. If I understand you right there is some problem with preinstalled software. Why this happen is not easy to say.

I have Satellite A300 too and use it with Win7 32bit. Webcam is working properly all the time.

One more thing: have you noticed this issue from the first moment after Win7 installation or later?
Have you installed something that can be reason for this?

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail


I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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Well. Contacted Toshiba Australia. and got some information.
Well, the person I spoke to said that he would try to find the drivers on the Toshiba European website, which he did. And he said to uninstall my camera assist software.
So I did, downloaded the new version, installed it. But i am still getting problems, saying that windows vista home premium, a USB device, is not functioning and windows cannot recognize it.
And also, got a driver error still, saying to either open the driver software or restart your computer.

Went to the Toshiba forums, and had a look, did post on their, but could not seem to find any answers, and did that in the last week or two.
Just, want to use Skype and MSN messenger.
But if i cannot get these problems to be resolved, then no point in installing, probably will not work, and have not tried this feature out yet on my machine.

Any one had similar problems, with their Toshibas? and where do i go from here.
Really stretching my head and not sure what to do?
The guy said maybe to do a recovery disk, but do not really want to go down that road.

That would mean having to spend hours reinstalling everything, and I do not have really the time to do that at the moment.
Really busy at the moment. Can any one offer any other suggestions or where do i go from here?

Had this problem, when i got it out of the box, and purchased from Harvey Norman, Burnie, Tasmania.
Cheers Marvin.

ps: could if any one help, could they e-mail me ... Read more

Answer:Webcam issue with Skype and MSN messanger on Satellite A300

What model Toshiba do you have?

Are you sure the USB device is the webcam? Have you checked Device Manager?

* Download the updated Chicony Webcam driver from
* Install Vista Service Pack 1, or Vista Hotfix KB934374: (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

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I'm Dr Ahmed Maher and I have a problem with my Toshiba Laptop. It is Satellite A300

The problem is in my webcam. When I try to use the webcam a message of "webcam driver open fail.please restart the cam or computer"
I had downloaded the driver from toshiba site. I reinstalled the driver but the same message appeared. I had updated the BIOS. The same problem. I made a recovery for my laptop using the recovery DVD. No way, the same problem

Please help me to solve this problem
thank you for caring
Dr. Ahmed

Answer:Satellite A300 - Webcam driver open fail

Hi Dr. Ahmed,

If your webcam doesn?t work after installing Windows from Toshiba recovery disk I think it?s related to defective hardware. I mean you have already tried to update the BIOS and webcam driver but that?s all what you can do.

So I would recommend contacting the people from your local authorized service provider. I think they can help you can exchange the webcam if it?s necessary.

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Hi there guys,

its been a few weeks since installing Windows 7, only for the last few days have i actually bothered to install toshiba software (dont stone me!).

Right now I've been scratching my head when installing the webcam drivers. When the install is done and after a reset, all it says is Webcam failed to initialize, please restart cam or computer.

Restarting the laptop wont do anything

I am using a Toshiba Satellite pro A300 PSAGDA-01C00R, do these drivers simply not work for the time being on 7?

any help would be great, thanks!

Answer:Satellite Pro A300 PSAGDA: Problems installing webcam on Win 7

Do you have skype or a messenger program installed? Maybe its taking control of the webcam.

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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM


I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v| =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys,,, and among some others,

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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Hi guys,

My name is Mirella and I wanna know one thing.
My webcam was working well but my computer wasn't.
So my mother sent him to her friend (he's a technical of computer).

I don't know what he did but my computer came back with the same things :/ And in this time my webcam was keeping work good. But after some weeks my webcam stopped work :(
I don't know whats happened.

I uninstalled some programs because maybe he can return to work, but him doesn't work. If I open the software by the camera this say "Locked by another application" but I do not have any strange program on my computer.

Please help me!!
Thank you <3

Answer:Satellite A300-276 - webcam does not work - Locked by another application

> I uninstalled some programs because maybe he can return to work, but him doesn't work

Did you uninstall the webcam software too?
Usually this error appears if another software like Skype for example use the webcam at this time while starting the webcam software.

You should uninstall the webcam software in control panel -> software
Then you should uninstall also the webcam driver in device manager. The webcam should be listed under ?Imaging devices?.

Reboot the notebook. Download the CCleaner and clean the registry and OS using this tool. Reboot once again and install the webcam software once again.

Furthermore be sure that other software like Skype does not run at the same time.

In my experience this should help.

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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Have updated my system to Windows 7. Used successfully the drivers from support page. cannot find the right webcam driver.

What is to be done?

Answer:Satellite A300-1RJ (PSAG8) - Webcam driver for Windows 7


You can find all drivers on the Toshiba page: > Support & Downloads > Download Drivers

At the moment there is no Windows 7 driver for webcam but you can try the Vista driver. Does it work?

If not you can download the Windows 7 driver for another A300 model. Normally it should also work on your model.

Good luck! :)

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I try try to solve my problem

Error: webcam driver open fail

Answer:Satellite A300-20A - webcam driver open fail


You should use the Toshiba Forum search option.
Then you would find a lot of threads about the theme.

In most threads you will find the recommendation to reinstall the webcam software.
I think this should help you.
So visit the Toshiba driver page and download the webcam software for the notebook model. Before you would install the new software, I recommend removing the old from the system.

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After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!

It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.

So I uninstalled it and reinstalled it and it didn't help at all!

Has somebody an idea?

Answer:Webcam on Satellite A300-1MX doesn't work properly


Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+

But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes?. Then try to reinstall the webcam software once again.

You should also check the device manager. Here in device manager the webcam should be recognized as a USB device? if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue?

As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

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Hi there, I have just bought a Toshiba Satellite A300-1K6, and I must say that I am very dissatisfied with the quality of the webcam. The problem is that there is a lot of "snowstorm"-effect on it, in other words, the quality is severely altered by small whirling dots (very much like a tv with poor signals due to missing or broken antenna when using it in conjunction with Live Messenger or Skype. When I start the web cam outside these applications it looks much better. Is it really supposed to be like this or can I do something about it?

Another thing is that the sensitivity of the camera is very poor when it comes to darkness. In a normal lighted room the camera barely detects my face, and I almost have to put a flash light on my face for it to detect it. Then all of a sudden the camera gets more sensitive. Is this due to some kind of night mode? Why does this happen?

I hope anyone can help me, because this is becoming annoying.

Thanks for your answers

Answer:Webcam on Satellite A300-1K6 is very granular and unsensitive to light

Did you remove the clear sticker covering the camera?

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Recently purchased a Sat Pro A300 and immediately upgraded from Vista Bus to Win7 Pro.
Didn't try to use webcam before upgrade.

Post-upgrade, after downloading and installing Chicony webcam software from Toshiba, continually get message "Webcam driver open fail. Please restart camera or computer".
Camera appears in Device Manager and says driver is a Microsoft driver v 6.1.7600.16385 dated 21/6/06 (very pre-Win7!).

Have tried unistalling/reinstalling camera assistant software with and without first uninstalling camera in Device Manager, but same error message comes back every time. I'd much appreciate some suggestions re a fix.

Answer:Satellite Pro A300 - Webcam driver fails to start under Win 7


In your case I would try to install the latest webcam driver from Toshiba. Install this driver and try it again. Make also sure that latest BIOS version is installed for your notebook.

Furthermore it would be interesting to know if the same problem occurs on Vista. You should try it with factory settings. So you can identify if it?s a hardware or software problem.

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Hello everybody,

I've got a big problem with the Face recognition tool and my operating system Windows Vista.

Yesterday I installed Windows Vista 64bit on my new Sat. A300-22F Notebook because the preinstalled
version of Windows was only 32bit and I've got 4gig of RAM.

So, all drivers are installed and all works. The webcam driver with the webcam program works, too.
But when I start the Face Recognition tool, an error appears that the webcam can't be initialised or that
the webcam is in use and cannot be used at the moment with the program.

So, no program uses the webcam. The webcam works with other tools. And in the settings of the face tool
are the webcam still available, but without working.

Anyone an idea?

I've got the webcam drivers directly from Toshiba.



Answer:Satellite A300-22F - Face Recognition can't use the webcam on Vista 64


Do you have start up programs that uses the camera like Skpye or MSN?
Check this!

Are you using the newest version of the Toshiba drivers and tools? Look on the Toshiba website for an update.
Furthermore I would try to update the BIOS. You can find it on the Toshiba website: => Support & Downloads => Download Drivers


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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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I have toshiba laptop Satellite A300, It had windows vista installed in this laptop but i formated and installed Windows 7 and since i have installed this windows 7 my webcamera is not working it gives an error "webcam driver open fail.please restart camera or computer" and even after doing this its not working.

And after installing this windows I think the display setting is also out of order, I tried to install the sorftwares and drivers from toshiba support but no success.

I need help to solve this issue.Please help

Thanks in advance.

Hope to hear soon.

Answer:Satellite A300 - Webcam not working since I installed Win7

Hello sajjad

I?ve made very good experiences with Satellite A300 and Win7. In front of me I have Satellite A300-1LI. It is PSAG8E model and I can confirm that everything works perfect.

I have one offer for you:
Send us please exact notebook model and we can check Toshiba download page to see what is available for Win7 for your notebook model.
I can also send you exact installations order how to install all Toshiba stuff.

Please let us know what you have done to get camera work.
Let us know how you have installed Win7 and all Toshiba stuff (drivers, tools and utilities).
Do you have some other issues with Win7 on your Satellite A300?

See you :)

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Tried to work with my camera, but error appeared "Webcam driver open fail. Please restart camera or computer" Tried to do both, nothing happened. Changed drivers for camera, the same problem.

My OS is Windows XP SP3. Can anybody help me?

Answer:Satellite Pro A300-1NH - Webcam driver open fail

HI rinat_1,

Was your Satellite A300 delivered with Windows XP? If not, try it with ?factors settings? again, please!

Make also sure that your BIOS version is the latest one and you can get it here: > Support & Downloads > Download Drivers

Good luck! :)

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Hi all.

I have a Toshiba A300-1H3 (PSAG4E) with a webcam and microphone.
The built-in microphone of the webcam doesn't work.
I've tried to reinstall webcam driver (Chicony) and also sound driver (Realtek High Definition Audio version= but it didn't change.

Thanks in advance.


Answer:Satellite A300-1H3 webcam built-in microphone does not work


I tested it on my notebook U400. It supports also the webcam and internal mic and the mic works only if the webcam is on.


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I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?


Answer:Satellite A300-276 - Webcam driver open fail


This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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Hello everyone.

I had Win Vista installed on this Satellite A300 and it worked ok.
I had no problems at all.

Then I moved to Win7 and now I'm going through the ordeal of making the webcam work.
I have tried installing all kinds of drivers, even the ones for A500, but it would be no use.

So, how can I make the webcam work on my A300?

I've tried everything, even installing Ubuntu on this laptop and still it wouldn't work. If it's of any of your interest, I'm running Win7 in Spanish, x32, Home Edition.

I really need your help here, please, I beg you, I've spent the past 5 days trying almost EVERYTHING!!
And still I'm getting the message after every installation/reboot of: "La camara web esta deshabilitada o ha fallado. Por favor, compruebe las configuraciones de su camara web", which would translate into something like "The webcam is disabled or it has failed. Please check your webcam configuration". I have been browsing the forum for related problems but i found no solution :(

Thanks in advance,


Answer:Re: Satellite A300 - how can I make the webcam work on Win7


Seems that webcam software has not been installed properly.
What Win 7 OS are you using? 32bit or 64bit?

Here you can find Chicony webcam driver for Win 7 64bit

and here you can find Chicony webcam driver for Win 7 32bit

Good luck

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Hi to everyone.

I have a Toshiba Satellite A300. It's eight years old but I'd like to keep working with it.

When working, it felt to the floor and the HD was damaged. I replaced it.

Now I've just installed Windows 7 x64 (before, it had Win XP x86). I installed all drivers from Windows Update and everything works fine, except the webcam.

Software which use the cam say "No cam present". I even installed the driver from the Toshiba support page (an exe which automatically downloaded a couple of drivers), but the cam keeps not working.

After this I've begun suspecting that the camera broke when it falled. So I'd like to know how can I do to test if camera is attached to the system bt the OS is being unable to communicate with it because of driver problem, or if the camera is broken and the laptop itself doesn't recognize it. Does it exist any toshiba hardware detection software? A report software? Or may I try something like AIDA64, in which section may it be listed? Or can I see in the windows device manager?

Any help will be appreciated.

Answer:Satellite A300 - Webcam broken or driver error?

To be honest I also believe there is hardware related issue. On this virtual way it is not easy to say where is the problem exactly. It can be camera itself or cam cable.
What to do? In my opinion notebook must be disassembled and you must check cam cable connection.
> Does it exist any toshiba hardware detection software? A report software?
Not for user like you and me. Such software is probably offered for service providers only. Theoretically when you use such software and it reports that system is not detecting the cam you must disassemble the machine and check it.

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I have a Toshiba Satellite Pro A300-1GT. The problem is that the camera does not work. When I start software it writes that I should restart camera or computer. I'm having Windows 7 and I serched the internet for solutions but I find just a discusions with the same problem without solutions.

Sory for may bad English.

Answer:Satellite Pro A300-1GT - Error message when starting webcam


Have you already tried reinstalling the webcam driver? You can download it on official Toshiba website:

Before you install it: Remove the current webcam driver and restart your computer. Then try a registry cleaner like Ccleaner and restart again. Now you can install the latest webcam driver.

I hope it works! :)

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'Webcam driver open fail.' My webcam failed months back. Have been into forums & taken advice - nothing works.
Have cleaned disk and reloaded driver many times. This is not satisfactory.
Someone must take RESPONSIBILITY.

I need to know the CAUSE and get a SOLUTION.

Answer:Satellite A300-1MC - Webcam driver open fail - Vista

Hello John and welcome to Toshiba forum.
Let us discuss about responsibility a little bit later.

Tell us at first which notebook model do you have exactly, which operating system do you use and what have you tried to fix this.

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I have a Toshiba Satellite A300 PSAG4A 02L00M with Vista Home Premium 64 bit.
The webcam is not working and it is not detected in the Device Manager.
When I install the Chicony Camera Drivers, I get the "Webcam driver open fail." Error message.

The fact that I can not see the Webcam in the Device Manager is telling me that there is perhaps a hardware fault.
However I am hoping it is a setting that I can fix myself.

I had restored the laptop to factory settings also and I have updated the bios.
I have tried uninstalling all the USB Controllers and restarting the PC.

Is there anything I can do?
Perhaps it is a software issue?
Perhaps there is a setting?

Answer:Satellite A300 PSAG4A: Webcam not detected in Device Manager

Best way to test hardware functionality is to check it with ?factory settings? installing operating system with Toshiba recovery image. As I can see you have done this already.

So if cam still doesn?t work properly I am afraid there is some problem with hardware.
It cannot be software issue because recovery image contains proper driver for the cam.

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I have A300-243 PSAG8E, after installed win7 my webcam DONT WORK.
it had been worked before with VISTA AND spype.
I upgraded the bios and updated drivers.
Webcam is not listed driver of win7 32bits of A300.
As it suggested in one of the forums i downloaded other driver from A500/ A350 ect non of them worked.
displayed on the screen:
"Webcam is either disabled or has failed. Please check your webcam settings" also Camera is not listed in Device Manager." imaging not listed.

I restarted and used cccleaner after my attemps and nothing succeded.
What else I could do.

Answer:Webcam doesn’t work on my Satellite A300-243 with Win7 32bit

It is really strange. I own Satellite A300 with part number PSAG8E and use Win7 32bit on it. I have installed webcam driver/utility offered for A500 and it works perfectly. I use it with Skype without any problem.

Strange is that cam is not listed in device manager.
If possible install original Vista OS again and test functionality with ?factory settings?. This will be best test to be sure there is no hardware problem. If everything works OK let me know and I will send you my install order for Win7.

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I have a Toshiba Satellite A300-1SM computer upgrade to Windows 7 (32 bit), and since yesterday, the webcam is giving me problems. Does not work.
Is a Chicony Web Camera, built inside the computer. Has suddenly stopped working. The following error appears: "webcam driver open fail. please restart camera or system. "
I have not touched or installed anything. It happened overnight.

I tried to restore the computer to an earlier date, and it worked for a few minutes ... but it failed again and appears the same error.

I wonder what I have to do to get back to "recover " my webcam.

Thanks in advance.


Answer:Satellite A300 - error: "webcam driver open fail"


There are a lot of threads here in forum about webcam driver issue and you should read these threads:

Problem is I can?t say more about this because the error never happened to even I use my webcam quite often but no problems at all. :)

Anyway, if you have more questions you can post again ;)

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I have Satellite Pro A300
After upgrading XP into Vista the web cam stopped working (webcam driver open fail. please restart camera or computer)

Any help

Answer:Satellite Pro A300 - error - webcam driver open fail


I have used the forum search and founded a good posting from the user Akuma.
Maybe it?s the solution:

Good luck!


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I'm getting frustrated so I've come here to see if anyone knows a way to help resolve this issue.

I have a Toshiba Satellite A300 which came with Windows Vista 64-bit pre-installed. After about a year or so of having the laptop, I decided to upgrade to Windows 7 64-bit. In the process, I believe the driver to my webcam (Chicony usb 2.0 camera) was deleted.

When I go into devices manager in the control panel, the webcam isn't listed; neither is "imaging devices."

I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

My computer has listed my webcam as "unknown device."

If anyone knows how to fix this, please, I beg you, let me know.

Answer:Satellite A300 - Chicony webcam not working after windows 7 upgrade

> My computer has listed my webcam as "unknown device."
> I have tried downloading the driver manually, but I keep getting an error message, "Webcam open fail. Restart camera or computer."

This means that the webcam driver is not installed properly.
Visit the Toshiba European driver page and install the right webcam software/driver for this notebook model.

If the installation fails, restart the notebook and tries again.
This should solve the issue.

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Recently purchased a Satellite Pro A300, with built in webcam. However, when i try and use the webcam in Windows live messenger it comes up with the following error messages.

*"We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again."*

Also this message..

*"Messenger is not available right now. Please try again later. (0x82000009)"*

Now, the camera is not turned on, and Messenger is working normally.




Answer:Satellite Pro A300 - Webcam is not working in Windows live messenger

When you get the message if an other program use still the camera.

So try to disable the webcam software and other messenger programs in msconfig.
Then reboot the notebook and if you want to use the webcam software you have to start the webcam software firstly.

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I have problem when I open my webcam Ii see this message:
+CEC_MAIN.exe has stopped working+

Can any one help me?

Answer:Webcam issue on Satellite A300 - CEC_MAIN.exe has stopped working


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I had to replace the hard disk on my A300 PSAJ4E and when I reloaded Vista 32 and all the Toshiba hardware drivers all went OK except for the Chicony webcam install.

The side menu is there but it won't work, giving a "webcam driver open fail. please restart camera or computer" error.

I updated the Bios to 4.20
I first used the original Toshiba download, webcam-20080428125023 driver (V1.07.175).
I tried it with "the lid 3/4 closed".
I searched everywhere and read of dozens of similar problems. I tried a few, even editing the setup ini. Nothing helps.
I've even tried the XP drivers (V1.7.144.0611), the 32bit and 64bit versions and even a gateway driver. Nothing seems to work for this cam.

What now?

I also now get "the required section was not found in the INF" when I try to uninstall and reinstall the driver through device manager.
I have the choice of
all giving the same error...

Answer:Re: Satellite A300 (PSAJ4E) - Webcam driver open fail

Me too. See my thread of a couple of days ago.
I have given up. I have wasted hours and hours trying to get the webcam driver to work.
Next week I am going to buy an external webcam.
There are many complaints about this in various forums, I think it is time someone took responsibility.
Sorry that I could not be positive and help you.

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All greetings.

Recently took the laptop with the service center, he changed the motherboard. Prior to the service center the camera worked well, but after he took early displayed an error "Webcam driver open fail. Restart camera or computer." Read posts on this subject anywhere advised to update the BIOS, I renewed but nothing helped.

This could be due to the fact that in the service center have forgotten something to connect to the motherboard? Because in the Device Manager do not see a web camera. I have a Toshiba Satellite A300-1EG number PSAG4E.

Thanks in advance for the answer. I would like to be quick to get to know to go tomorrow to a service center or not.

Answer:Satellite A300-1EG - Webcam driver open fail after mainboard exchange

Hi kuhar2007,

Maybe the authorized service provider has forgotten to connect the cable but before you contact them again you should try reinstalling webcam driver. You can get the latest version here: > Support & Downloads > Download Drivers

Normally the webcam should be listed in device manager after this. If not you should contact the ASP again. Explain this problem and they will try to help you. ;)

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I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."

I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.

Any idea on how to fix this problem?

Message was edited by: Replicant

I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Answer:Satellite A300 - Constant "Webcam Driver Open Fail" Error


If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb it?s useful for you:

If it doesn?t work I think you need help from an authorized service provider. The technicians can check your notebook and repair it if?s necessary.

Good luck!

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Since I upgrade my system to Windows 7 64bit my webcam don't work. After installing the driver I keep getting the message "webcam driver open fail. please restart camera or computer". The camera also don't appear in the device manager and the mic don't work also.

I have a Satellite A300-1LT.



Answer:Satellite A300 - Webcam driver open fail after Windows 7 upgrade

Hi pro.surfer,

Do you know the forum search? If not you should use because you will find many threads with this error message and a lot of useful instruction what do to.

I don?t know which driver you mean but you need the Camera Assistant Software for webcam. The microphone is a part of webcam so you have to install the webcam driver. ;)

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I just bought a *Satellite A300-1MC* (runs on Vista Home Premium), and downloaded Windows Live Mail And Live Messenger.
The inbuilt webcam won't work with Live Messenger ; and when selecting Tool, Audi + Vieo Setup in Messenger I get thye following message : "We are unable to run Audi Video setup".
The webcam works fine with the Camera Assisant Software.

I have tried : 1) killing the C.A. Software and starting Messenger ; 2) dowanloading a webcam driver from Toshiba website ; 3) Updating Windows Vista
None of the above work.
Any suggestion gladly received.....

Answer:Satellite A300 - inbuilt Chicony webcam won't work with Win Live Messenger

You could try installing cam software such as ManyCams -
The program basically accesses your webcam video and redistribute it as a ManyCam video device.

Richard S.

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Hi guys,

I have purchased the A300-1QM last week and so far I really like this notebook. There's one thing about the built-in webcam though. I know it's better not to expect the best picture from a 1.3MP webcam, but the picture I get using the latest software from the toshiba page is not only way too grainy, it also gets way too dark if the overall lighting in the room is rather darkish. From one moment to the other. Let me explain.

It goes like this: I am running Windows Vista Home Premium. I start up the webcam software and the picture is really grainy (oh well) but at least it is bright enough for me to see myself in front of the computer. Then when I lean back in my chair and wait for a few seconds, the picture turns way too dark all of a sudden and I can barely see anything anymore. It seems like the webcam suddenly finds out that it's pretty dark in the room and in the background and therefore decides to fade to almost black why so ever. I dunno how to explain it better. Why would anybody want a webcam to darken the picture after a few seconds when it's already dark in the room?

I have tried all properties and settings in the latest software (night mode, that backlight thing, ...) but nothing changed. It seems to me that it has something to do with the driver, not the software. Because when I uninstall the software and restart and keep only the drivers, the described behavior does not change (in different applications like Skype for example).

Did you have si... Read more

Answer:Built-in Chicony webcam suddenly turns too dark on Satellite A300-1QM

You say that its happening with the "latest" webcam driver, was it happening with the original driver as well?

Have you removed the plastic protector that sits on the camera?

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I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.

None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."

Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.

I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.

If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?


Answer:Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed


Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|]

Furthermore it would be interesting to know if the same happens with ?factory settings?. Can you check this please?


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Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.

Series: A300
Model: PSAGCA -02Y010

Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba:

I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.

Steps Taken

Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:

Reinstalled... Read more

Answer:Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

> The web cam doesn't show up at all in Device Manager - even when set to display hidden devices.
> I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager.

Does this mean that webcam does not appear in device manager if the lid is open? Right?
In such case it looks like there is no connection between webcam and motherboard.
As far as I know the internal cam is connected to motherboard?s USB controller and possibly there is a loose connection.

Possible solution: I think the technician should disasemble the notebook in order to check the connection :(

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Hey guys,

I was hoping I could find some help on these forums. I hope I have posted this in the right place.

A while ago, Windows Vista went crazy on one of my laptops, and I wanted to install XP. (No, you cannot laugh at me). I have the XP Pro SP3 disc.
Although, even the recovery agent that Toshiba has on all of its laptops/computers could not fix these issues I had. I put the XP Pro Sp3 disc into the MAT****A DVD-RAM UJ880AS drive, hoping to use the formating tool on that so it would let me install XP as Microsoft/Windows made it impossible to revert. Anyway, the formatting went all well, and then the installation just came up with billions of errors.

I currently have a Ubuntu Live CD running on it, to make it actually DO something, and its working fine. But i really badly want XP on it.

I think the issue could be BAD SECTORS on the HDD.

I need help, and input.

Do I buy a new HDD and hope the install works? Do I buy a whole new laptop?

Your help is appreciated like you wouldn?t believe. This has been driving me nuts for ages.


Answer:Cannot install WXP on Satellite Pro A300


1) Check if your compact disc has no scratches.
2) Make sure that the lens of the DVD drive is clean (dust free). If not perform a cleaning operation by using cotton wool stick and alcohol (make it very accurate and avoid making any micro scratches).
3) Backup all your data from all partitions. Then start a clean installation of Windows XP. In the setup remove all your existing partitions (make sure that after that you have ONLY unpartitioned space) then create new partitions of preferred size. Format those partitions in NTFS (Quick) mode. Finally, install the system onto partition C.

That's it.

Good Luck to You, and keep posting your progress.


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I bought a Satellite A300 and I see in the specifications that is possible to add a 2nd hdd. So I bought one and when I opened the hdd box, I didn't find a connector to connect to my hdd. I think I must install a SATA connector but I didn't find any way to proceed.


PS : Excuse me if you find mistakes, I doesn't speak very well

Answer:Satellite A300-1J1 - How to install 2nd HDD?


If there is no second SATA connector on mainboard it?s not possible to install 2nd HDD because you can?t add such a connector to mainboard.

As far as I can remember there are other threads about A300 and 2nd HDD here in forum and the point is that all A300 using the same notebook case but the mainboards are different. So you may have a 2nd HDD bay but no connector.

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Can anyone help me with the procedures on how to permanently delete Vista Home Premium and replace it with Windows XP Professional?
Once WinXP Pro is installed, will the drivers for my laptop Satellite A300-15D still work because of the new operating system?

Answer:Re: How to install Win XP on a Satellite A300-15D


If you want to replace the Vista with your Windows XP OS then just simply boot from the Windows XP CD and follow the installation instruction on the screen.

After the XP OS installation you will have to visit the Toshiba European driver page and will need to download the compatible XP drivers!
(maybe you could do this before formatting the HDD and Vista)

Your notebook seems to belong to the *PSAJ4E* series.
Please choose this number before you would start the driver download.

By the way; The notebook support the SATA controller therefore you will need to include the SATA driver during the XP setup procedure.
The Storage Manager which is available on the Toshiba driver page contains such SATA driver.

If you don?t know how to include such SATA driver please use the forum search option for searching.
There are a lot of similar threads regarding the SATA driver installation.


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I have tried to install my existing MS Windows XP operating system - original disk, worked several times previously - to a A300-29K modell, and it did not worked. ( blue screen, hardware error )

( Vista can be installed - so the machine is OK )

The question is: Is it possible, that this modell is not compatible with XP ?
( this version of XP is quite old, only SP1 - I usually upgrade it with SP3 after installation )
Any idea, how to install my version of XP on it ?
( the machine is purchased without operating system - so no any disk with it )


Answer:Satellite A300 - Cannot install the Win XP SP1


Of course you can install the Win XP. It?s no matter what version it is XP Pro, Home, MCE, etc?.
The problem might be related to missing SP2 and SATA drivers!!!!

First of all you should create an Win XP disk which includes SP2 and SP3.
For this you could use the nLite tool?

Google for the nLite to get more informations?

Secondly you should use nLite in order to include the SATA drivers to the Win XP disk.
The SATA drivers are a part of Intel Storage Manager?

There are a lot of threads about the SATA driver installation? I recommend using the advanced search option and to read the content.

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Please help me! How to reformat and install WXP OS for Satellite A300?
Can anybody help me with this?


Answer:How to install WXP on Satellite A300?


First you need to download xp drivers:
Second you need to create floppy disk or custom installation CD of Windows XP with Storage Drivers integrated. for custom installation CD you can use Nlite . There are guides in different languages, so you will not have a problem to create one. Don't forget you have to integrate "Storage Drivers", without them, installation will not recognize harddrive.
Third install XP :)

But be aware, you can encounter some issues, as audio not working (need specific Windows XP update, or Service pack 3), some Fn keys not working, some unrecognized hardware and so on... You really need to patient when installing XP on new notebooks. So Good luck

(hint: download all drives, and store it because it is quite possible that LAN/WAN connection will not work without drivers)


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I want to install WinXP with SP2 on my notebook Tosiba Satellite A300-1MM. I receive an error message.
Who can help me please?

Answer:Re: Can't install Win XP SP2 on Satellite A300-1MM

This is the error message:
"A problem has been detected and windows has been shut down to prevent....
Check for viruses on your computer...Run CHKDSK /F....
Tehnical information:
* STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)"

Please help me somebody.

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Hi there.

I own a SatelliteA300-15M. I bought the laptop 2 years ago. I have already 250GB hard drive which came with the laptop. Recently I got my laptop serviced from local shop. I noticed that it has an additional slot for another hard drive. I saw a post that some of the A300/A305 laptops have the space for second hard drive but not the connectors.

If anyone owns A300-15M can they please tell me if i can install a second internal hard drive in my model? Is there a sure way to find if I can really install a second hard drive?

Answer:Satellite A300-15M - Can I install a second HDD?


> but not the connectors.
So the case is claer: If you don?t have a second SATA connector, you can?t install a second HDD.

Check also the forum regarding such questions. The point is that one notebook series (e. g. Satellite A300) is always equipped with the same case but the hardware is different. So not all models have the same features. ;)

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I just reinstalled my notebook. I tryed to install Display driver but reply from pc was "Your computer didn't meet the minimum requirements". Same goes for some other drivers. Furthermore anything i try to open Xp runs Data Execution Prevention.
I installed Chipset Utility
Power saver
LAN Driver
Touch pad driver

I couldn't install Wlan Driver, Display Diver, Blue Tooth, Driver. Any help?
Is there any driver i should have installed first, any driver i missed?

Answer:Satellite A300 - Can't install XP drivers

Where did you download the drivers? From Toshiba?

On the Toshiba website are different A300 models are available so check what Satellite notebook you have exactly.

Have you installed SP2 or SP3 for Windows?

Normally the chipset driver must be installed at first.

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In order to use some Virtual machines of Windows, I have to change my OS from Vista to Windows XP.. My Laptop is a Toshiba Satellite A300, equipped with Centrino 2 (2.26 Ghz) , 4Go of RAM

I would like to know if it is easy to set up Windows Xp on my computer, and if there is no problems of drivers linked to this operations..

Could you please give me some instructions to install Win XP and all my drivers to make my laptop work in the best conditions,

Thanks in advance for your support

Answer:Satellite A300 - How to install Windows XP


In your case I would visit the Toshiba driver download page. Search for the Satellite A300 and Windows XP then you will find all drivers that you need.
So it is no problem to install Windows XP because you can get all drivers from Toshiba. => Support & Downloads => Download Drivers

But don?t forget, Windows XP will not recognize the full 4GB RAM. I think that must be 3,2GB because it is a 32bit OS.


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Since a few days I have bought a Toshiba Satellite A300-129. I'm very satisfied with the laptop, though I don't like to work with Vista so i would prefer to reformate the laptop and install Windows XP Professional(32 or 64 bits, dunno yet).

However I don't know if i have to do anything special for it, because this is my first notebook I've got and I only once had a laptop with drivers on a CD. Now i'm switching operating system i think i need some driver disc's for my webcam and stuff like that.

I hope some1 can help me :)

Thanks alot

BTW I'm dutch, so sorry for my English.

Answer:How can I install windows XP on my Satellite A300-129

First of all, have you created some extra recovery discs yet? If not do so, because they are vital if something goes wrong and you want to revert back to Windows Vista.

To install XP on your machine you will need to download all needed XP drivers which can be found here: (Support & Downloads)

Save them to an external device like an USB memory stick or put them on disc.

Next thing is, to integrate the needed SATA drivers into your Windows installation disc. Two options for this, one to put them on floppy disk by using USB floppy disk drive or to integrate them directly to the installation disc by using a tool called nlite.

For both methods use forum search function, as you will find enough threads with good instructions.

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I just bought Satellite A300-15A (PSAJ4E).
I read in some reviews that these models have empty space for an extra HDD, but that some models don't have additional connector for a second HDD.

I'm wondering if it's possible to install second HDD in my A300-15A.


Answer:Is it possible to install second HDD in Satellite A300-15A PSAJ4E


You're sure you read about an A300 and not P300?
Because I can't believe this is possible due to the small size of the notebook itself. For the Satellite P300 series there are some models, which have two HDDs built in. And some models only have one HDD and room for an extra addition. I've read about that for other notebooks with 17" displays.

Where should the second one be placed anyway?


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I have just bought a new Satellite A300-1G2 without an operating system. Now I would like to install Win XP, however during instalation I receive a message that says that windows setup cannot find any hard drives installed on the system. What could be the problem?

Answer:Satellite A300-1G2 can't install Win Xp - missing HDD

Please don?t be mad at me but did you search here in the forum for similar cases?!
I assume you didn?t?

So use the forums advanced search option and search for SATA driver, Intel Storage Manger, etc?

There a are a lot of threads regarding this theme?

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I was trying to install Windows XP to my Toshiba but it cant. I erased my Windows Vista home edition and booted my Windows XP disc. Windows XP cant be installed because of some file named "ntdlr" I think. I tried other disks but the same problem.

What can I do to install Windows XP on my computer?

thank you,

Answer:Satellite A300 - How to install Windows XP?


Did you integrate the SATA drivers?
On all notebooks with SATA HDD you need the SATA drivers to recognize the HDD or you change the AHCI mode in BIOS to compatible but the AHCI mode is faster?

Therefore you need the right SATA driver that you can find on the Toshiba website. It?s called ?Intel Storage Manager? => Support & Downloads => Download Drivers

In the FAQ area of the forum I have founded this document that could be useful for you:


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Dear all,

I need to know how I can install Windows XP to my Toshiba Satellite A300-146 since I have windows vista with Arabic and this very bad.
I heard in laptop we have SATA hard disk and the problems bc that could not read the hardware.

Also I want to know how I can change vista from Arabic to English interface?

How can set up LAN?

Answer:How to install Windows XP on Satellite A300-146?

Just one question;
Did you go through this forum and single threads regarding this theme before you have posted this new topic?

There are a lot of threads about Win XP installation on notebooks with SATA controller!!!
The procedure is always the same on most notebook models!!!

You?ve got 2 possibilities; wither you would set the SATA mode to compatible in BIOS and would not need to install the SATA drivers or you would leave the SATA mode as AHCI and would include the SATA drivers using an external FDD drive or you would built an new Win XP disk using the nLite software.

PS: SATA drivers are a part of Intel Storage Manger!!!

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i tryed to install windows xp after windows 7 but instalation of Xp cant find hard disk.
Someone told me i should install sata drivers can anyone help me?

A300 Psag0e

Answer:Re: Satellite A300 Cannot install Win XP because HDD is not visible

Yes, either you will need to install SATA drivers or you will go to BIOS and will set the SATA mode from AHCI to compatible.

But why you don?t use the search option of this forum?
There are a lot of threads about this theme and it?s not necessary to create 1000 threads about exactly the same theme. ;)

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What about installing WXP on Satellite A300-1EG ?

What type of modification shoul i do before install?

What the difference betweem 32bit and 64bit ? because Vista is 32bit ?


Answer:Can i install Windows XP on Satellite A300-1EG

Go into the BIOS and enable SATA compatibility/IDE mode. Hopefully that will get XP working. If it doesnt, you need an F6 SATA driver. Search the forum for "SATA" for instructions.

XP would be 32bit. The 64bit version has bad driver support and shouldn't be used.

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Hey all first time reader and first time poster.
My comp is the Satellite A300 PSAGCA-02U010

Got 2 questions i hope someone can help me with.

Question the first: like a lot of people i hate Vista.
How can i run XP as a second OS that wont screw up my warranty??

2nd. The volume level isn't very loud (sound) when watching dvds etc. I have tried different settings and every time i do i need to restart to take effect, which is a pain as vista is slow to restart. I have downloaded the driver, but noticed it is exactly the same as what is installed already :(


Answer:Re: Satellite A300 PSAGCA: How to install Win XP as 2nd OS

>How can i run XP as a second OS that wont screw up my warranty??
The installation of any programs or operating system would not avoid the warranty!
You can install the Win XP as second OS without fear.

But before you would install anything I would recommend creating the Toshiba Recovery disk!!!

Regarding the sound:
As far as I know the settings which are changes in the player are not fix. SO you will have to increase the volume every time when you start the software again.
But did you test different players? For example VLC player is a small and free tool.
I would recommend testing it

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Hi all
I have a toshiba sattelite pro a300-1dz laptop model no: psag1e-oofoo4en
which got infected with a virus which is all fixed now however the computer is not functioning properly and i wish to do a fresh install of windows.
I have my xp sp2 disc on cd, i have backed up all data on the laptop and ready to go. I have studied how to install xp and i have done it for real on my pc.
So i should'nt have a problem should I?
well i was confident of this when i began but when i run the wxp cd it loads all its stuff and i select the option to install wxp then you should goto the screen where you format the hdd but it politely informs me:

Set up did not find ant hard disk drives installed on your computer.

Make sure any HDD are powered on and properly connected to your computer, and any hard disk related hardware configuration is correct. this may involve running a manafacturer supplied diagnostic or setup program.

set up cannot continue press f3 to goto i mean quit setup

when i press f3 windows loads up.
Please help

Answer:Re install wxp on a toshiba satellite pro a300-1dz

Installing XP on a SATA drive requires an additional step:

However, Most newer BIOS allow an Alternate method for SATA . . Go into the bios and check the "Sata Operation" setting,

change it to "Raid Autodetect/ATA if it is not already. Now try to install XP ( could be IDE Mode, Compatibility Mode or Legacy Mode - different BIOS use different terms )

some will say IDE instead of ATA)

If there are no such settings you'll need to slipstream the sata drivers on the XP CD, follow the instructions in this guide :

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Few days ago I bought a Satellite A300-1BI with Windows Vista preinstalled. I don't like this OS and I want to degrade to Windows XP and install too my Ubuntu Linux distribution but I can't install no one from them because the hard disk appears as "not connected" on the XP and Ubuntu installation men... It seems like the laptop is made ONLY for Vista, and I think is... pathetic...

Someone can help me? I tried to search information on web, forums, etc, but it seems I'm the only one with this problem.


Answer:How to install XP in Satellite A300-1BI with Vista

Change the SATA configuration in the BIOS to SATA "Compatibility" Mode.

Otherwise you need an F6 SATA Driver and a USB Floppy Disk (For XP).

Or try a different Linux Distribution.

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my toshiba a300 me for 34 minutes of installation.

I've tried with xp .. view ... with recovery cd computer, changing the hard drive, memories and anything, not let me install your operating system as well: mad:

now I can do nothing with the computer.

Who can give me a solution please.

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Hey there

I have some trouble installing any drive. It seems Vista gives me "not a valid installer" or ?a problem ...".
Even the drives from the Toshiba site are no go.

Anyone a idea what I?m doing wrong?

Answer:Cannot install Vista drivers on Satellite A300-1FW

You expect a help from forum users but there is a lack of details?
What notebook model do you have? What drivers did you try to install?

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I install my recovery disks and the mute button does not work

And I read the same problem in some topics here and I setps the soluition you give but when I run the setup for VAP get a message "GetProfString is Failed"

plz help me

Answer:Re: Satellite A300-20P - "GetProfString is Failed" if I install VAP


Have you removed old Value Added Package first before you try to install the newer version?
Furthermore I can recommend cleaning Windows before you install a newer version. You can use CCleaner to do this. This is a freeware tool that cleans the OS. After this restart again and try to install it again.
Check this!!

The Satellite A300-20P belongs to the PSAGCE series so did you choose this model before you downloaded VAP?
Furthermore make sure that you have downloaded VAP for your OS version, I mean 32bit or 64bit.


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Hello every body:

I bought a Toshiba laptop Satellite A300-247 with Windows Vista Home Premium.

Then I formated it and divided the hard (320 GB) into 6 partitions and installed Windows XP on drive C and Windows Vista on drive D after changing the SATA controller mode in BIOS to compatibility. The computer was working well with the 2 operation systems. However, when I updated the BIOS to version 1.9, the two operating systems stop working and one of them only can be installed: XP can be installed when SATA controller mode is put on compatibility and Vista can be installed only when SATA is changed to AHCI.

Is there is any explanation of what happened? And can I install the 2 operating systems together again?

Thank You

Answer:Satellite A300 - After BIOS update I can't install two OS


First of all I doubt that this has something to do with BIOS update. I think after BIOS update the HDD mode was changed from AHCI to Compatibility and so the OS didn?t boot.

Anyway, in Compatibility mode you can install Vista and XP without SATA drivers. This shouldn?t be a problem.

But do you know the difference between Compatibility and AHCI? The AHCI mode is faster and so I would recommend this mode.
As you said Vista you can already install in AHCI mode and for XP you need Intel Storage Manager. This package includes the SATA drivers that you need and here is a step by step guide to use these drivers correctly:

Last but not least you can install 2 OS. You can do what you want! ;)

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I have followed everyones steps up to date and am having one more problem.
I will give as much detail as possible! I created a boot disk for windows xp and used nLite to get my SATA drivers all properly installed.
Luckly, I did this all correct and everything went fine after that.

So as windows xp install finished my computer restarted and I was super happy!
I got to the loading screen (the one where theres a looking bar and it saids windows xp 64 bit, the thing right before u log in) and it just freezes there and then my comp just restarts.

I then tried Safe Mode with Networking and it didn't work. But then I tried with normal Safe Mode and it worked!

After getting in safe mode I tried installing different drivers for my comp then restarted and still didn't work.
Can someone help me with the problem?

Thanks a lot.

Answer:Satellite A300 After Windows XP Professional 64 bit install.

> I then tried Safe Mode with Networking and it didn't work. But then I tried with normal Safe Mode and it worked!

The Windows OS does not load any additional drivers in safe mode.
It runs only using only some necessary processes and system drivers.
Possibly your issue is related only to the some processes which are not fully compatible? who knows?

Did you try to install the Win 64bit again? Maybe you should do this?

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plz i need help.

The problem is i format the hdd but i have ....
I setup win xp in partion 4 and the partion 1 is c is empty 30 gb
the partion 2 is d (winre) in xp not hidden. The partion 3 is e (data that includ the hddrecovery vista ).
Now i need to install Vista in C but when i press f8 or f12 the windows repair not found to install Vista.

Plz how can install Vista however i have E partion (hddrecovery) and (d partion winre) ?
Plz help me this is important to my very match

Sorry about my lang and i hope to found answer thanks


Answer:Satellite A300 - How to install Vista on different partitions

After making this mix of partitions you have ?destroyed? HDD installation option (F8). There is nothing you can do about it.

If you want to install Vista again you MUST use recovery installations DVD.
Have you created one following Toshiba recovery reminder?

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I have a Toshiba Satellite A300, model PSAG4E. I have installed the last display driver that I could find at drivers download page ([this| =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=737&language=38&selOS=10&selType=11&yearuplo ad=&monthupload=&dayupload=&useDate=null&mode=allM achines&search=&action=search&macId=&country=35&se lectedLanguage=38&type=11&page=1&ID=65951&OSID=10& driverLanguage=42]).

Display drivers is installed correctly, but ATI Cataliys is not installed. I can't understand this.

Anyone can help me?

Answer:Satellite A300 PSAG4E - Can't install ATI Cataliys

Did you remove the previous catalyst from the system?
Maybe it?s a registry issue?

This is my recommendation;
Before you would install new ATI catalyst, remove the previous one.
Then clean the OS using CCleaner. It?s free!
After several reboots try to reinstall the Catalyst again?

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Hello, could anyone give me or point me to the Vista installation order for a A300-1HV (drivers and utils)

Many thanks.

Answer:Need Vista install order for Satellite A300-1HV

Hi, ok just so you don't think I'm being lazy :) I have seen a couple of other posts stating Installation Instructions on the download page but I think this is only for US/CA. And I saw a post for a U400 I think, so I've used that as a base and here's what I have.

Please let me know if I have made any obvious mistakes...(especially order wise)

MS Vista (Home Premium) + SP1
Chipset Driver (Intel)
Robson iMSM Driver (Intel)
Display Driver (ATI)
Audio Driver (Realtek)
LAN Driver (Realtek)
Touch Pad Driver (Synaptics)
Modem Driver (Toshiba)
Modem Region Select Utility
Wireless LAN Driver (Intel)
Chicony Camera Software
TOSHIBA Value Added Package
TOSHIBA Hardware Setup Utility
TOSHIBA Supervisor Password
TOSHIBA SD Memory Utilities
TOSHIBA ConfigFree
TOSHIBA Extended Tiles for Windows Mobility Center
CD/DVD Drive Acoustic Silencer
TOSHIBA Face Recognition

Many thanks.

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I made dual-boot with Vista and XP on my PC. Everything went right except WLAN driver. I looked for WLAN model in device manager on Vista and there is written - Intel PRO/Wireless 5100. So I found dirver for XP, but when I launch installation - install windows appers, but soon it blinks orange and disappears. If to install PROset, this application installs well, except error message at the end - driver is not installed.
Please, help me to find solution.

Answer:Satellite A300-1GN - can't install WLAN driver for XP

You are right? It seems the notebook supports the internal Intel 5100AGN WLan card.

But if you are not 100% sure what WLan card it is then you could use the Intel Wireless LAN Identification Utility to identify the internal WLan card.

Here is the Intel page:
[Intel Wireless LAN Identification Utility|]

Furthermore you can find the Intel WiFi Link 5100 on this page? There is also a Intel WLan driver for the 5100AGN WLan card

Check it out and post the results.


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Hi there.

I have the notebook Satellite A300-rj1.
So with "integrated "windows there will be a lot of software that i am not using.
Is it good when i will install a clean Windows?
But give all software as stand alone download to install it manually?

Sorry for my bad english i am german :)

Answer:Satellite A300-RJ1 should I make a clean install?

Why you want to install the Windows again?
Only to get rid of some applications which you are not using?

Please note that most of the preinstalled software controls the Toshibas notebooks features and if you would uninstall such applications then some of these features will not work.

Furthermore it?s not necessary to make a clean install if you don?t want to use some software? just remove it from the system using the options in the Windows system!
Additionally you could clean the registry using the free tool like CCleaner?
It?s fantastic small tool which helps to get rid of ?trash? in the registry?

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Hi all,

I'm new to the forum.

I was thinking about adding a second hard disk to my laptop.
I saw that there is one drive and a space for a second

Is it possible? If so, then which HDD would be reccomendable?


Answer:Satellite A300 - install second hard disk

Hi and welcome at the forum,

do you have opening the case on the under side?
Do you have connectors on this place for a HDD?

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Hi there

I have few looks round in various forums and did not find any answer at all.

I have the A300-1GC Satellite and had (since last night) vista on it. As Vista caused
an awful lot of problems with various programs I decided to get rid of it.

The problem now is - if I stick my XP installation CD it it reads "press any key to start from CD".
Done that and then nothing happens. The CD reading head keeps on moving backwards and forwards
but nothing happens at all. Not even the start of the blue installation screen.

Any ideas where that comes from?

Might the CD-rom also be running in AHCI mode (can a CD drive do that?) and requires drivers?
I tried various XP CDs - neither works. The latest one I had was with SP3 and build in Feb 2009 so fairly recent.

Any clues?


Answer:Problems with Satellite A300-1GC XP install - CD not working?


In your case the issue has nothing to do with SATA mode (AHCI or Compatible mode) but it look like the CD/DVD drive cannot handle the inserted Win XP disk?
Why? Who knows?

Fact is that the CD cannot be read and therefore the installation cannot get on.

Try to copy this disk using another computer and then you could try to use the copied disk on order to install the Win XP.

Just for info: I'm using TDK -R disks (CD and DVD)... I'm very satisfied

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