Computer Support Forum

Satellite Pro L500 Keyboard not working

Question: Satellite Pro L500 Keyboard not working

My Satellite Pro L500 keyboard has sudenly stopped working, how do i get it working other than a remote keyboard?

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Preferred Solution: Satellite Pro L500 Keyboard not working

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Answer: Satellite Pro L500 Keyboard not working

> keyboard has suddenly stopped working

You didn?t post many details regarding the keyboard issue but I think there could be a simple hardware malfunction which can be solved only by replacement of internal keyboard.

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Hi

For some reason my space button in my keyboard has stopped working. PS/2 keyboard driver seems to be up to date. I have tried to re-install the driver without any luck. Could somebody please help me to resolve this problem?

Thank you in advance!

Answer:Keyboard is not working in Satellite L500

> I have tried to re-install the driver without any luck.
Which driver? Where you can find driver for keyboard?

On this virtual way it is not easy to say what is wrong there. Start notebook in safe mode and test it again. If the same happen again and again I presume keyboard must be exchanged.

As far as I know there is no way to ?force? one single keyboard key to work again.

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Hi

I have to buy a new keyboard for my Toshiba L500-1V1.
Could somebody please tell me which keyboards are suitable for Toshiba L500-1V1?

I have to get it as soon as possible and it seems to be impossible to find an original Toshiba keyboard replacement here in Finland.

That is why I am wondering if some other brands keyboard (f.ex asus, acer, hp, samsung, lenovo) would suit my computer because they are available in stores?

Thank you in advance!

Answer:Satellite L500-1V1 What keyboard can I use?

Hi

The Satellite L500 supports and is equipped with an standard black A4+10key keyboard.
Usually keyboards released for other notebook series using the same layout (A4+10key type) should be compatible.

Furthermore you can always order a compatible keyboard from Toshiba authorized service partner in your country.

Greets
Randy

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Hi,

I?m looking for new keyboard for my laptop Toshiba Satellite L500-19x because it is broken.
I can't do anything now on my laptop and I don't want external keyboard so is anybody know where I can buy it?
I was looking on eBay and web but I cannot find it. Please help,
Thx, Seb

Answer:Need new keyboard for Satellite L500

Hi,

Maybe you should contact TASP (Toshiba service center) in your country. Replacing the keyboard it's not complicated procedure but requires some skills. They can replace it for you.

Greets

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I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

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Hi All,

I'm having a couple of issues with the keyboard on my Satellite L500-128 - essentially; the 8,9,i,o,k,l and comma and period keys don't work at all.

All other keys are working perfectly fine (I'm using an external keyboard if people are wondering!)

I'm technically minded but wondering if its worth taking the laptop apart and having a look or if someone has had this problem with this laptop before - or if anyone has any ideas with what could fix it.

I've tried doing a reset of the laptop (battery out and pressing power button) I've re-installed the OS but the keyboard still has issues in the BIOS too.

Answer:Keyboard Issue on Satellite L500-128

I cannot say for sure but I presume keyboard is defective and it should be replaced. Keyboards are not so expensive and you can buy it on ebay too.
Problem is how to exchange it.

Do you know someone who can do this for you?
If not you should contact nearest Toshiba service and ask for help. Generally speaking keyboard exchange is not a big deal but if you don?t have experience with this you can damage some small plastic parts or plastic holders.

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Hi.

I have a Toshiba L500-13w (PSLJ3E-00X01G03) problems with the keyboard. The keyboard does not work. Already tested on windows, or even to access the bios.
I bought a new keyboard, and changed. It does not work. Any way to solve this problem?

Thanks.

Answer:New keyboard does not work on Satellite L500-13W

What happened with the notebook exactly?
Did you spill some kind of fluid on the keyboard maybe??

The keyboard is connected to the motherboard with an flat cable?
If the keyboard controller on the motherboard has not been damaged, then new keyboard should work

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I have a Toshiba Satellite L500-11V and over the past few months the keyboard has been getting worse (some of the keys work only when they want too) and now it has stopped working completely. I purchased another keyboard hoping it would be an easy fix however this has not solved the problem.

I did some research and updated the bios to v2.1 however it still does not work. The wierd thing I have found though is that from using an external keyboard via USB when I press caps and number on the external keyboard both the lights on the laptop keyboard come on??

I am out of ideas and this is really bugging me now. Any ideas how to sort this?

Answer:Strange keyboard issue on my Satellite L500

If new keyboard didn?t sole this than there must be some serious hardware problem, keyboard controller maybe.
I think you need professional help with this so I recommend you to contact nearest Toshiba service provider and ask for help. They can check this with diagnostic tools and tell you for sure what is wrong there.

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I bought a Satellite L500-19C with Windows 7 64 bits and I'm having troubles with the configuration of the keyboard for the correct use of portuguese language.

When I try to accent a letter,par example "a", I get aside "~~" instead of the accent above the letter. I've checked all configurations from Windows and Toshiba SW and everything seems to be fine tuned to portuguese (Portugal).

Please help me in the way to correct it.

Answer:Satellite L500-19C - How to configure keyboard properly?

Hi

Normally you can change the keyboard layout if navigate to control panel > Keyboard. There you should add the keyboard layout that you want and remove all other layouts that you don?t want.

After this the keyboard should work properly.

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Hi I HAVE L500-1XL AND MY KEYBOARD DOESNT WORK THE KEYBOARD BACKSPACE AND TYPING I GET A ROW OF TTTTTTTTTTTTTTTTTTTTTT LIKE THIS IVE CLEANED IT AND STILL DON'T WORK

Answer:Satellite L500-1XL - keyboard doesn't work

Hi

Get in contact with your Toshiba ASP in your country and ask for the keyboard replacement.

Greets

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Hi There!

A few weeks back I bought an L500/00U, brilliant machine.

Only problem so far, last night one of the retainer clips on the keyboard broke. It was the shift key that originally broke, but seeing as I use the shift key a lot, I swapped retiner clips with the + key on the numeric pad.

Anyway, my question is, how do I go about acquiring a new retainer clip, I'd really like to avoid returning the laptop to the store, only just got all my software installed after a clean install of Windows 7 Ultimate RTM x64.

Thanks in advance.

Answer:Satellite L500 - Where can I get retainer clip for keyboard?

Hi!

You can get all spare parts for Toshiba notebooks from an authorized service provider:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

But if it?s something broken on the keyboard I think the whole keyboard must be replaced. I?m not sure but an ASP can help you but don?t worry, keyboards are not expensive. ;)

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Bought a Satellite L500-1XJ 32bit with Windows 7 second hand from a friend.
It worked perfectly until the Toshiba files were accidentally deleted,
Can't find them anywhere, so I assume they have been permanently deleted.

I have tried recovery to no avail.
Also the keyboard is now mixed up ie to get the @ I have to use shift 2 instead of shift '.

What can I do?

Answer:Re: Satellite L500-1XJ - keyboard layout changed

What Toshiba files do you mean exactly?
Maybe Toshiba image files?

Regarding the keyboard layout issue:
I guess the keyboard language has been changed.

Usually you can add and change the keyboard language in:
Control Panel -> Clock, Language, and Region -> Region and Language ->Keyboards and Languages -> Change keyboards.

Details: [Change your keyboard layout|http://windows.microsoft.com/en-us/windows7/add-or-change-an-input-language]

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I have a Satellite L500-1XC. I reinstall my OS (Windows 7 64bit) by using HDD recovery option. But after I did this I am having problems with my keyboard.
When I switch on my laptop and start windows, it just automatically starts to type random letter continuously when I am not even touching my keyboard. (e.g. when I open a blank notepad file it just automatically types random letters). I assume that this is a software problem.
So please be kind enough to provide me a solution for this. :)

Dylan

Answer:Satellite L500-1XC - why my keyboard is acting funny?

Hello Dylan

Please install OS again using HDD recovery procedure. If the same will happen again it must be related to defective hardware ? keyboard.

Which software should give ?order? to keyboard to act on this way?

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Hello Everybody,

i have just bought my l500-1UU laptop and it`s amazing but There is just one problem:
When i press (shift +2) the character appeare is (") not (@)

While the other key resposible for the quotes displays (@)
Does any body have a solution for it ?

thanks in advance

Answer:Satellite L500-1UU: inverted keyboard characters - " instead of @

Hi,

Go to Clock, Language and region in Control Panel. Then, in Keyboard and Languages menu, choose Change keyboards . Now, add English (United States). I think, there is a English (united Kingdom) in your settings, you can remove it.

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Hi,

I have Vista L500 with a dead keyboard. This machine has not been dropped or had anything spilled on it. I have plugged in external USB keyboard which works. The laptop keyboard does not. I have flashed BIOS, updated drivers, held shift key for 10 sec (read on another forum), reset computer, checked Windows Vista updates and ran 3 Virus checks.
Everything is perfect, just no Keyboard?

What else should I check? Could it be a motherboard problem?

Thanks for any help given :)

Answer:Satellite L500 - Keyboard doesn't work

Hello

Can you enter the BIOS (F2 key) with internal keyboard?
If not the internal keyboard seems to be defective and needs replacing?

I don?t think you can do more. I mean you tried everything what is possible and if an external keyboard works the OS installation should be ok.

The keyboard can be ordered and replaced from an authorized service provider. Do you know how to contact the guys?

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Satellite L500, Windows 7, Keyboard becomes inactive after waking up from Sleep. Reboot cures the problem.

Help would be welcome Please!

Answer:Satellite L500 - Keyboard inactive after sleep mode

Hi Altone,

That?s strange but in my opinion you should try a BIOS update. Newest BIOS version for your notebook you can download from Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

But let me give you a word of advice: BIOS update is always a little bit risky so make sure that you are logged in as Administrator. Furthermore extract all files from zip archive and close all running programs (also AntiVirus).

By the way: Are you using preinstalled Windows 7 from Toshiba or did you make your own Windows installation?

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Satellite Pro L500-19X running windows 7.

The machine boots ok, then at the login screen neither the touchpad or keyboard works.
The only way I can overcome this is to go back to a previous restore point.
After this, the machine runs fine until I power off, on powering up again, I get the same issue.

The machine has the latest updates applied.

Any pointers welcomed.

Regards,

C.

Answer:Satellite Pro L500-19X boots ok but touchpad and keyboard fail

Can you use both devices in ?safe mode? or when you enter BIOS settings?

If possible run HDD recovery installation and test functionality with ?factory settings?.
I know, it is most radical method but best way to test hardware functionality.

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Hi Guys,

New to this Forum, can any one assist us please

Our daughter decided to give keyboard a clean with a duster but this was whilst switched on and now certain letters when keyed perform other functions e.g the letter t brings up the same function as f7. The letter o,e and l also do different things meaning you cannot do anything without huge interuption.

Any ideas chaps . . .?

Thanx

Tim

Answer:Satellite L500: keyboard issue after cleaning with an duster

Hi

>The letter o,e and l also do different things meaning you cannot do anything without huge interuption.
Does this mean that keyboard buttons T, O, E and L don?t work as it should even you typing slowly?

I have no idea why this happened after trying to clean the keyboard but possibly some keyboard buttons are damage.
The problem is that you cannot remove/replace single buttons and it seems you will need to replace the whole keyboard.

Good luck

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Hello,

About a month ago I spilt pepsi on my laptop and had it sent for repair. I got it back today and it had a new keyboard installed, among other things. But, the new keyboard is not functioning correctly.

A bunch of the keys type nearby letters instead. E.g typing "a" gives "aq1", "b" gives "bgt". It seems to type the letters vertically above. Some work fine.

Is the new keyboard faulty, or does it need calibrated or something? My laptop model is L500-19X.
Thanks.

Answer:New keyboard on Satellite L500-19X doesn't work properly

My advice: don?t waste your time on forum expecting some help. How to give you proper answer to your questions?
I have only one answer to your question: no, keyboard doesn?t need to be calibrated.
Contact service provider as soon as possible and ask for help.

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I have a new L500/02C notebook.

Bought in Australia.

When @ is pressed on keyboard " appears and vice versa.

How can I fix please ... R

Answer:Satellite L500/02C: wrong keyboard characters appears - " instead of @

In Control Panel- Clock, Language and Region, choose Eng (US) to see what happens

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Hi

Wondering whether someone can help. I recently purchased a Satellite L500 and the keyboard is giving problems. Every day two or three times it starts typing giberrish - i.e I type L it will type another letter and so on - and it only fixes the problem by doing a reboot.

Any idea what may cause this problem or how it can be fixed? Its a brand new machine so I am surprised by the problem?

Many Thanks
Partha

Answer:Re: Satellite L500 - Keyboard starts typing Giberrish

Hi Partha,

> Its a brand new machine so I am surprised by the problem?
That makes no difference. Such problems or other ones can happen always even the notebook is few days old.

Regarding your problem: Have you checked the keyboard input language? I don?t know which native language you want to use but I would recommend removing all other languages.
Start > Control Panel > Regional and Language Options > Language > Details

In worst case if it would be a hardware issue, you should get a new keyboard for free from an authorized service provider due warranty.

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Hello,

I'm studying in Germany now and I was thinking of buying the Satelite L500-164.
The problem is, in all shops you can only buy it with German keyboard which I totally hate.

Is it possible to change it to an English(or Greek) one?
How much will it cost? How long will it take?
I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?

Are there any shops which sell it with English keyboard or can change it at demand?

Thanks a lot

Answer:Satellite L500-164 - Need keyboard change to English or Greek

> I thought about buying it from Toshiba directly but they don't sell it, so I guess I'm stuck with buying it and immediately sending it to service for keyboard change?
Well, this will be one solution? the other would be buying an Satellite L500 in UK to get an keyboard with English layout.

You could try to order from some online retailers. There are enough online shops which provides Toshiba notebooks?

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A month ago I throw liquid on my laptop ?? Nothing happened at first, but 4 days ago I noticed that the ESC, 1, Tab, Q, CAPS LOCK, A and Z keys don't respond, don't work. In addition, when I activate the CAPS LOCK with the WIndows keyboard on screen, the CAPS LOCK's LED switches on in the real keyboard.

I've asked the TOSHIBA Technical support and they say it is a physical problem instead of electronic. What do you think?
I've though to buy a new keyboard for my laptop, but the thing is I've got a spanish/catalan keyborard and currently I'm living in UK.

Any advice? Try to order a keyboard from Spain and send it to here could be an option? But where do I get a Spanish keyboard?

Thanks a lot in advance.

Answer:Left side of Satellite L500 13N keyboard doesn't respond

Hi,

When liquid spills on a keyboard it gets into the circuit and membranes of the keyboard and causes it to corrode or short. Basically you need to buy a new keyboard since it's generally not possible to repair it.

A Toshiba repair center may be able to get you a Spanish keyboard, there is an ASP list on the Toshiba website.

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Hi there,

I reinstalled Windows 7 (from a Windows 7 disk not the Toshiba recovery files).
And everything was working fine, but after restarting once after some updates the mouse and keyboard stopped working!
I found I could get the keyboard to work by pushing the power button to send it to sleep then waking it up, but then the mouse still didn't work.
I can push F2 on the keyboard to get into the BIOS, but can't navigate in it (but can with a USB keyboard.)
Mouse and keyboard don't work in safe mode even.
USB keyboards and mice work fine all the time.

The laptop is a
Satellite L500D PSLT0C-00F002

I really don't understand would could cause this all of a sudden!
 

Answer:Toshiba L500 Touchpad Keyboard not working (odd)

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Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

Check this!!!

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Hi.

My notebook have a built in camera, and this camera thos not inicialize,

I ave done a HDD recovery, and after that the web camera software was not installed. I downloaded de this software an the camera drivers and instaled it in the laptop, but the camera, but the camera doesn't work any way.

There are some way to fix it?

Thank you.

Answer:Satellite L500 - Web Cam is not working

The question is: is cam hardware recognized and detected by the system or not?
Can you see it in device manager?

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Brand new Laptop, Windows 7, 4GB RAM, etc

Just restored it to factory condition again but to no avail.

Whenever I use the up down etc arrows, it makes letters and numbers come up, not on every key stroke but on say every second. Also the number pad tends to spit out the wrong numbers as well intermittently also, in word, excel and some other programs. The correct keyboard is chosen. The down arrow tends to make <k> come up whilst the right arrow makes a <l> come up Left arrow is <h> and up arrow seems ok.

I am baffled, any ideas?
Thanks

Answer:Satellite L500 - Keyboard issues using arrows creates letters and numbers

Hi whatnani,

If you have already restored the notebook back to factory settings and checked the correct keyboard layout the case is clear ? Your keyboard is malfunctioning and it should be replaced with a new one.

Satellite L500 is a pretty new model so it should be covered by warranty. Just contact an authorized service provider and ask for that:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

Good luck! :)

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Recently got a Satellite L500-1DT for my Mum who's learning to use a computer for the first time and everything works apart from the built in webcam, of which was a big part of the decision in buying it.

The blue light comes on and it records sound but not any images. It also doesn't take the photo shot either, and in both cases just shows the cloudy sunset image that appears to be a defualt shot on the program. I've tried troubleshooting for her but there's nothing in the help guide that tells you how to fix it if it's not working.
The software was already preloaded when it was bought (we got it online) and I don't want to uninstall it as I don't think we have a disc.

Can anyone help?

Answer:Webcam is not working on Satellite L500-1DT

Hi buddy!

I?m not quite sure but in my opinion you should try to reinstall the webcam driver. Just check the Toshiba page for an update:
http://eu.computers.toshiba-europe.com

But before you install the newest version, remove the old one first and restart the notebook.

Regarding the disk that you mean, as far as I know Toshiba notebook will not delivered with ?recovery disk?. That means you have to create it yourself using Toshiba Recovery Disk Creator. This disk contains an image about ?factory settings?. This is the same version as you have started the notebook the first time.

By the way: Normally after the first start you should get a message like this. Can you confirm this?

+Important INFORMATION+

+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+

+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
+hat you are able to restore your computer to the original factory installed state, even if your computer+
+gets seriously damaged+

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Hello Everyone

I have a problem, suddenly, without doing anything, my *FN keys stop working*. First the luminosity adjustment still worked without appearing the bar on the top of the screen, but when I reboot the computer not even that works, nothing related with the FN key works.

My biggest problem is that my computer is a Toshiba Satellite L500-13W and *i can only activate Wireless pressing FN+F8*. I can't stay with this problem much more. I already looked in this forum and in other sites but none of the solutions have solved my problem.
I hope you can help me.

Thanks in Advance.

(Sorry for my bad English) :|

Oh I forgot to say, I am using Windows Vista 32 bit

Answer:Satellite L500-13W - FN Key Stop Working

Try uninstalling and reinstalling the Toshiba Value Added Package.

A BIOS Update may also help/

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My built in web cam doesnt seem to be working, I discovered this last week and i've tried a few solutions such as uninstalling then reinstalling the driver but that work.

Also I delete my system restores to save space so I can't really go back to when it did work.
I don't think that i've installed any webcam drivers lately so I don't think it was that.

Help?

Answer:Satellite L500-1WG - Built in web cam is not working

Hmmmm.....what can be done now?
Generally speaking webcam driver reinstall should help but you have tried it already.

Which operating system do you use?
Try to remove web camera application again, clean registry and all entries there, restart notebook and try to install right webcam driver again.
I really don?t know what else you can try.

By the way: what is the webcam status in device manager?

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My Satellite L500 screen is not working. I can connect laptop to a monitor and use ok but the screen on the laptop is blank.

Have I done something to cause this?

Answer:Screen is not working on my Satellite L500

I don?t think so.
If you cannot switch back to notebook?s display using FN+F5 I?m afraid there is some hardware problem.

Either is the problem with display cable or display itself. Fact is that notebook must be disassembled and all this must be checked.
You can contact nearest Toshiba service and ask for help.

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I have an L500-19Z running Windows 7. Up until yesterday the HDMI output socket was working fine.
However, now, when I plug a cable in the screen keeps goes blank and then returning to normal.
This continues for a few minutes and then when I try to output to eg a TV it shows as not connected.

Does anyone have any thoughts on what might be causing this?
Device Manager says that the device is working OK and I've checked that the driver is up to date.

I'm now stumped!
Any replies can also be directed to [email protected]

Answer:HDMI not working on Satellite L500-19Z

Hi

Did you try the Fn + F5 option?
This switch the video output to external monitor or TV.
You have to press this several times in order to choose TV.

Set also BIOS to default settings and test it again

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Hi

As above the webcam will not usually work with any program or website. I just got it going with skype and the light came on but the picture was terrible. Now i cant get it going again... Any ideas?

Danny

Answer:Satellite L500-1D1 - webcam is not working

Does cam work with preinstalled Webcamera application?

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I have a Satellite L500/01F and completed a clean install to windows 7.
Everything is fine, except I can't get the FN keys working.

Is there a certain driver I can download for this issue? Thanks

Answer:Satellite L500/01F and Win7 - can't get the FN keys working

Have you installed Value Added Package for Win7 offered for your notebook model?

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No disply on my toshiba satellite L500,power supply led is getting on .

Answer:Toshiba satellite L500 not working, No disply

If you still get lights on the edge of the laptop & you can hear the fan spinning and harddisk clicking a bit but nothing at all is appearing on the display then it's either the screen or the power inverter that have gone. Either way it's not really something you can do yourself, take it to a technician to sort out. If you are not getting any lights, fan or clicking sound then it is a power issue - the LED doesn't necessarily mean that the power supply is ok. Again, not much you can do yourself, take it to an expert."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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Dear Sir

I have Satellite L500 laptop. I have problem with the touch pad and cd-rom both losses the functionality.
Once I click on the touch pad cursor not moving and it button also not working.
Please give me solution on it.

I have try to setup by default setting loading then also it not working.
Please give me solution on it.
Thanking you
Sandeep.

Answer:Satellite L500 - touchpad & CD-rom are not working anymore

Best way to test functionality is to install original recovery image again and test hardware with ?factory settings?.
Please use recovery DVD discs, if you have created them, or use HDD recovery option - http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

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Hi Guys,

I got Satellite L500, webcam quality is very poor, especially @night time. But suddenly it stop working while I was on windowLive messenger with Window 7.
I tried few settings but doesn't work. It display the light but in window have only green scenery.

Could you please anybody help me out?

Answer:Webcam on Satellite L500 has stopped working

hi Rozer,
deinstall the webcam in the device manager, reboot and install again.
this procedure helped me on a other machine (asus eeepc900)

if you have more than one application that accesses the camera at the same time... bad no one wins ;-)

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Good Morning,

I noticed that my Satellite L500-19X's hard disk was on it's way out so I have bought a replacement. I used the tool on the machine to create 2 restore DVD's to re-install the system.

The restore seems to run ok, working through both disks etc. It finishes, asks me to remove the media and the machine reboots.

The Windows 7 startup begins, but get's to "Setup is applying system settings" and I get a message stating "Windows Setup could not configure Windows to run on this computer's hardware."

Does anyone have any ideas? I've run the restore a couple of times with the same result. I'm rather surprised that the restore CD's are essentially useless.

Answer:Satellite L500-19x - Restore disks not working

Is this first time that you have used recovery discs?
If your old disc still works somehow try to reinstall OS using HDD recovery procedure - [http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm] - just to see if the same will happen again.

It is not easy to say what is wrong there but maybe by disc creation some bits were not saved on the right place. Who knows? ?:|

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Relevance 66.01%

Hello

The title says it all...My play button is not working. All the other buttons on the panel is working..Such as Power, next song, previous song and mute.
I am using the Satellite L500-12E, which I have had for 3 years now, without any problems till today.
Is there anything I can do to fix this?

Answer:Play button is not working on Satellite L500

Which player do you use? Windows media player maybe?

3 more replies
Relevance 66.01%

The HDMI output on my Satellite L500 seems to have stopped working in the past few months.
I've tried different cables but it is still not working.

Any ideas?

Answer:HDMI output not working on my Satellite L500

When you press FN+F5 key combination while notebook is not connected with HDMI cable, you will see one option (LCD) only. When you connect HDMI cable can you see other additional options like LCD, LCD+HDMI, HDMI and so on?

Please be also sure that right HDMI port on your TV is enabled.

By the way: which OS do you use?

1 more replies
Relevance 66.01%

Hello,

I have a laptop Toshiba Satellite L500 and all the sudden my touchpad stop working.
I tried check in the control panel the options for mouse but I can not even find it in there.

Any idea of how to solve it.
Do I have to take it to a technical center?

Thanks,

Answer:Satellite L500: touchpad stoped working

Hi

Firstly; please check if the touchpad has not been disabled accidently.
Check FN + F9. This function enables and disables the touchpad.

Furthermore you can go to control panel -> mouse -> Device settings
Here you should also check if the touchpad is on or off.

Last but not least an touchpad driver update or reinstallation might help

1 more replies
Relevance 66.01%

The built-in Web Camera on my Satellite Pro L500 has stopped working with the following message:
C:\Program Files (x86)\Toshiba\Toshiba Web Camera Application\TWebCamera.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
The Event log points to microsoft.vc80.openMP.......

Could someone please tell me how to fix the web Camera. I very rarely use it so I do not know exactly when it stopped working.
Thanks.

Answer:Satellite Pro L500 - Webcam has stopped working

Hey,

What do you think about reinstalling the webcam software? Maybe this will work?

Please check the Toshiba driver download page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Just search for your notebook model and available downloads. If you find it, download newest Camera Assistant Software but before you install it, remove the old version first and restart your computer.

3 more replies
Relevance 66.01%

My USB boards stopped working so I got another board for an L500 and suspect it is incompatible. The board fits fine but once a USB is entered it has trouble reading them. A iPhone or an MP3 will charge for example but you wont be able to open the devices folder and edit/see content.

I have tried disabling the drivers and completely removing them and turning off the computer, waiting 15mins and then turning back on but I keep getting "device malfunctioned" messages. I am going nuts trying to sort this as it has rendered my laptop almost useless to me. Anyone that could help I'd be eternally grateful!!

I suspect the only hope left would be reinstalling windows but my CD is scratched so can't even do that.

Answer:USB replacment board not working on Satellite L500-1XC

Hi

I don?t see many options here:
Either the USB board is compatible and would work properly or its not compatible or faulty and it will not work as it should.

The USB drivers are part of the system and cannot be installed separately.
You need to install the windows to check how the USB board would work...,

1 more replies
Relevance 66.01%

Plese help,
The wireless adapter on my L500 1xj seems to have vanished from device manager.
FN+F8 gives nothing.

I want to re-intall the driver but don't know what adapter it is as its not there
Have updated BIOS but still no joy.
Thanx
Ki

Answer:Wireless stopped working on Satellite L500-1XJ

According notebook specification your notebook has Realtek RTL8191SE WLAN card.
Please visit Toshiba WLAN portal and try to install latest driver.
http://aps2.toshiba-tro.de/wlan/

Bye

3 more replies
Relevance 65.19%

Some of my drivers won't install givin message 'DMIcheck application has stopped working' or similar message for pInfo application...

Same Windows 7 64bit installation on another laptop didn't have any problems like that.

How do I solve this?

laptop model is L500 (short model no. PLJSHE)

Answer:Satellite L500 - DMIcheck application has stopped working

Hey,

For me it sounds like that the DMI information is missing and so you get this error message...
Are you using the drivers from Toshiba directly?

Usually the DMI information is missing if the mainboard was exchanged and the technicians have forgotten to re-write this information.
In this case contact the guys again and they will do this for you! :)

6 more replies
Relevance 65.19%

Hi

I have got a problem with Windows 7 photo viewer as when I click on a picture to view it through photo viewer ( to play slide show feature ) , it just freeze on the first picture without moving to the next picture and no feature of Windows photo viewer like shuffle and Loop work there !!! even when I right click on the photo , it just doesn't do any thing ....

my laptop operating system is W 7 - 32 bit (L500) , so I don't know what I should do about?

could you share your knowledge with me about this matter ?


thanks in advanced

Answer:Satellite L500 - Windows 7 photo viewer is not working

How are you opening the picture? From the folder directly?

Did you try clicking on the Arrow buttons?

Is there more than one image in the folder?

5 more replies
Relevance 65.19%

Front volume control does not work. Volume is set to max and can only be controlled by mouse and slider control.
Can anyone help?

Answer:Re: Satellite L500 iCQ Rotary Volume Control is not working

To be honest I don't think anyone will be able to help you with this.
As far as I know this is not mechanical volume control as used on old notebook models but electronically part controlled by software so only thing you can do is to test the functionality with ?factory settings? and see if the problem will be the same.

What else you can do? I don't know. Maybe BIOS update but I really don't think this will help.

Do you use original preinstalled OS you got with your notebook?
Have you made some changes or anything that can have negative influence to this?
Since when you have noticed this strange behaviour?

3 more replies
Relevance 65.19%

Good afternoon,

I have just upgraded to Windows 10 on my Satellite L500 and have noticed that none of the FN keys are working.
Is there any driver which; A is available and B where can this be downloaded.

Thank you

Answer:Satellite L500 - FN keys not working after windows 10 upgrade

Usually the Win 10 drivers can be downloaded here but only for Win 10 supported units
http://win10upgrade.toshiba.com/swup...spx?region=TEG

Unfortunately, the L500 isn’t listed a Win 10 supported notebook model.
http://win10upgrade.toshiba.com/swup...spx?region=TEG

2 more replies
Relevance 65.19%

Hey guys basically I reinstalled windows 7 ultimate 32 bit onto my laptop and my function (FN) key stopped working so I installed TVAP and flash card support and a few others from the Toshiba website but here?s my problem...

When I press FN nothing shows up on the top of the screen like it used to but I can use F6/F7 to change the brightness F5 to change the display ect all still work bar F8 therefore I cant turn my wireless on which is a real pain.

Any help would be very muchly appreciated,
Regards Ross.

Answer:Satellite L500-PSLS9A-02C012 function F8 not working

>... I reinstalled windows 7 ultimate 32 bit onto my laptop and my function (FN) key stopped working...
You have reinstalled Win7 using original Toshiba recovery image?

Generally speaking all you can do now is to reinstall TVAP or flash cards support utility.
Have you tried to restart flash cards? Do this and press FN button several times.

3 more replies
Relevance 65.19%

IN TOSHIBA SATELLITE L500 WHILE USING WINDOWS 7 64 BIT OPERATING SYSTEM ALL FUNCTION KEYS ARE NOT WORKING ONLY F11 IS WORKING AND SPECIALLY WIRELESS KEY ON OFF IS NOT WORKING I AM FACING TOO MUCH PROBLEM ANY CAN HELP REGARDING THIS PROBLEM

Answer:Wireless not working in toshiba satellite l500 in windows 7

For a start, turn off CAPS LOCK - it's considered to be shouting & many will ignore you.Did the laptop come with Windows 7 or have you installed it later? Are you sure there are drivers available for the wireless card - check the manufacturer's website if necessary. Some Toshiba laptops have a separate wireless switch on the front edge - if it's there make sure it is in the 'on' position. The usual key combination, as far as I recall, is Fn and F8 pressed at the same time (not F8 on its own) - there should be an LED that lights up on the front edge of the laptop when the wireless adapter is on."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

4 more replies
Relevance 65.19%

i have a toshiba satellite and on the back it says the model name is satellite l500-1dt.
i am new to this website and using forums, the message that comes up on my computer is

system warning
Warning:a problem with the cooling system has been detected. please turn off the computer immediately, and return it for service.

i am currently working in the alps and do not have an english speaking computer shop near by.
could any one help me and advise me what to do, i do not know much about taking a laptop apart to clean or change parts.
 

Answer:My Toshiba Satellite l500 cooling fan has stopped working

I would purchase a can of compressed air or use an air compressor (with a light gentle nozzle) and blow the dust out of the inside. If you have a failed cooling fan, then it will need to be repaired or replaced. That model I think is rather old, it may not be worth it to repair.
 

3 more replies
Relevance 65.19%

Hi

I needed to reinstall Windows 7 on a Satellite L500 but I can't get the FN keys to work. Would anyone here be able to give any ideas on how to get this to work?

cas

Answer:Satellite L500 - How to get FN keys working on Windows 7 64bit?

Hi,

It's pretty easy. Go to the [Toshiba driver page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp] and download Vap utility and Flashcard support. Then, install Vap and restart your laptop. After that do it for Flashcard support.

2 more replies
Relevance 65.19%

Both the CTRL buttons have stopped working on my Toshiba L500, I think they may have inadvertently been turned off as all other keyboard buttons are in perfect working condition.

Is there a way to turn on/off the CTRL buttons?

Answer:Satellite L500 - CTRL buttons has stopped working

Try please to press ALT+CTRL+FN and check if this helps.
Please post some feedback. I would like to know if this will help.

4 more replies
Relevance 65.19%

Hi,

About 2 weeks I have a new L500-19E with Windows 7 and it worked fine. But since a few days I have trouble with my microphone, no matter if I use the internal or an external headset/mic. The issue is that it seem to work for a few seconds only, e.g. trying a call via skype, teamspeak etc. but people only hear my hello and a few more words, then they only hear me very quite. The settings all seem to be fine and I already downloaded/installed the newest realtek drivers but nothing helps.

Does anyone has an idea what the issue can be and how to fix?

Thanks
stammann

Answer:Satellite L500-19E - Microphone stops working after few words

Hi

Really strange, stammann. Have you also tried to update the webcam driver? I ask this because the microphone is a part of the webcam so you should also update this driver. Just check the Toshiba page for an update:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Have you also activated Microphone boost? You can check this in Windows sound settings.

1 more replies
Relevance 64.78%

Hi,
I have a Satellite L500 running Win 7 64 bit. I have recently installed the last windows updates and have noticed that I can no longer select multiple items by holding down CTRL and left clicking. This applies to files in explorer as well as e-mails in outlook. When I try it just hangs for a few seconds but fails to select multiple items. Has anyone else come across this or have any suggestions as to a cure?

Answer:Satellite L500 CTRL + left click not working in win 7 after the last update

There's nothing lost in trying this Vista solution since there are no registry hacks etc [You cannot use keyboard shortcuts to select more than one item in Windows Explorer after you install certain applications on a Windows Vista-based computer|http://support.microsoft.com/kb/934548/en-us]

2 more replies
Relevance 63.96%

I have a Toshiba Satellite L500 PSLS0A-019002 with Windows 7 Home Premium pre-installed that I received two months ago as a gift.

Apart from disliking some the quirky and useless (to me) Windows Vista / 7 features, as the desktop is loading I get the error message "Toshiba Service Station has stopped working" which proceeds to find a solution, but apparently never finds one because this condition repeats itself every time I boot.

On another thread in these Toshiba forums, someone suggested downloading the independent utility called Toshiba Service Station and reinstalling it. I do not see such utility listed on the downloads page for my Toshiba model. Since I don't even know what the Toshiba Service Station does (unless it goes by another name - Toshiba Bulletin Board perhaps?), I have no idea what is causing the error or how to correct it.

Does anyone have a more precise solution?

Answer:Toshiba Service Station has stopped working - Satellite L500 PSLS0A

Hi,

Service Station is not currently active in Australia, so you can simply uninstall it.

6 more replies
Relevance 63.96%

Hello,

I replaced the original realtek wireless card with an Intel 6230 but it is not working.
After power on the wireless control led on the front remains blank.

In windows ( 7 professional 32bit) the drivers install fine, but said:
"radio hw switch is off"

fn+f8 not working, in bios wireless com sw is enabled.

The card is fully working in another laptop (samsung r528 (same chipset))

Is there any solutin, or will there be a BIOS update for it?

Answer:Satellite L500 (PSLJTE) - Intel Centrino Advanced n 6230 not working.

Sounds like the notebook is not compatible with the radio switch in the 6230, and the additional Bluetooth feature may also be causing an issue.

I doubt support would be added for Wifi cards not supplied from the factory so you may need to use an earlier Intel card such as the 5100 or one of the other cards used in the PSLJTE range.

3 more replies
Relevance 58.63%

On my laptop Satellite L20 not working keyboard and touchpad, but keyboard work in BIOS, USB-ports also not working (USB mouse).

Can i get update file for BIOS(traditional updating from boot CD, not OS!)

Sorry for my bad English.

Answer:Satellite L20 keyboard & touchpad not working but keyboard work in BIOS

If the traditional BIOS update is not available on the download page the only way to get it is to contact nearest authorized service provider. They have all versions.

But this keyboard and mouse issue is really strange. can you use it if you start operating system in ?safe mode??

1 more replies
Relevance 54.53%

I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

5 more replies
Relevance 53.71%

When I type anything with my keyboard no characters appear on the screen. I've tried to sort it by reinstalling the keyboard drivers but this makes no difference. Please,can someone advise?

Answer:Satellite A30-303's keyboard is not working

Hi

On this way it is not easy to give you any proper explanation why this happen. In my opinion the only thing that you can do is to preinstall the unit with recovery media. If the problem still persist even is keyboard defective or maybe is there some problem with the contact.

Try to remove the keyboard from device manager and restart the unit. As far as I know there is no special driver for keyboard and it is automatically recognized by operating system.

Bye

2 more replies
Relevance 53.71%

I have the above laptop that I took apart to clean the fans. I had to remove the keyboard in order to do this and when I put it back together strange things happened. The first time I started it only half the keyboard was working. I took it apart again to check the ribbon cable and it was seated and in place correctly. When I turned it back on, none of the keys worked again.
I have noticed though that when it turns on, the caps lock light flashes as it should. However I cannot enter BIOS or the windows boot menu or type anything when the OS has loaded.
I bought a new keyboard now and it does exactly the same thing so it's not that.
The USB keyboard works ok and I notice that when I put the caps lock on the caps lock light on the laptop keyboard also illuminates but the keyboard still does not work.
I have downloaded the latest bios from toshiba website but when I try to run it (it is a windows based program) it says "Failed UpdatePlatform". It is the correct bios though found here: http://support.toshiba-tro.de/tools/eula/info_eng2.asp
Any advice here would be appriciated.

Answer:Keyboard of Satellite A60-106 not working

Hi dude

> I have the above laptop that I took apart to clean the fans. I had to remove the keyboard in order to do this and when I put it back together strange things happened.

Did you remove more parts as only the keyboard to clean the cooling module???
I suppose you did!
What to say buddy? for me it looks like a hardware issue and it seems you did something wrong during the notebook dismounting.

I don?t thing that the BIOS update could helps you because it does not look like a BIOS problem. Why?? Because it looks like the notebook ran correctly before opening!

In my opinion you should contact a notebook technician because a common user like you who has no experience will be not able to fix it!!!
The ASP could help you. The guys have more experience and uses special tools to locate the malfunction!!


Good luck

1 more replies
Relevance 53.71%

Hello,

hope somebody can help me out here...have a Satellite S50-B-15N laptop, the keys on my fixed keyboard don't work ( apart from the letter I ) ......
which means I can't type in my password and access my laptop....

i have the windows 10 upgrade since it came out ..

many thanks
Rod .

Answer:Satellite S50-B-15N - Keyboard is not working

Are you able to use the external USB keyboard properly?

If yes, then the internal keyboard could be faulty and should be replaced in order to fix the issue.

3 more replies
Relevance 53.71%

Keyboard is not working on my Satellite Pro R50-B-155

Answer:Keyboard is not working on my Satellite Pro R50-B-155

Toshiba Sattelite C660-A212 keyboard letter c keep on moving automatically eventhough letter C is not press what is the possible reason of this problem?

2 more replies
Relevance 53.71%

hi there!!

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...



thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

19 more replies
Relevance 53.3%

Hello guys

I have a c55-a-1r6 and the keyboard and keypad are not working at all.
Before it would start up the keyboard and keypad would work for a couple of minutes and would not work. Sometimes would work only a few keys and the not work.

Now i cannot access anything, i can't even go past the login password.

Anyone came across something like that?
What could i do?

Regards

Answer:Satellite C55-A-1R6 - keyboard / keypad not working

Connect an external USB keyboard and check if you could use it to login the system.
In case this will work, the internal keyboard is faulty and has to be replaced.

Feedback would be appreciated.

1 more replies
Relevance 53.3%

Fn + Z has stopped working. The message that appears on the desktop with backlight keyboaord information says that is always deactivated. But the backlight is always ON , i cant switch with timer , always ON or always OFF mode.The message says deactivated all the time.

I updated the Bios to 1.30 from 1.20 and the problem still exists.

Answer:Satellite P50-B-10V - keyboard backlight is not working

Is this option enabled in BIOS?
Please check this since the illumination can be enabled and disabled in BIOS too!

2 more replies
Relevance 53.3%

Hello..

I have the S50-B-15P model with Windows 10 installed. I never checked if the backlit keyboard worked on Windows 8.1, as soon as I got it I upgraded to Windows 10.

I have installed all the drivers from the Toshiba Windows 10 upgrade page however as before the keyboard works just not backlit!
I opened the eco utility software and checked for the keyboard backlit settings under eco mode however it does not exist and no setting exists in the BIOS either.The keyboard does have the symbol to enable the backlit function on the Z key however pressing FN + Z does nothing.

Does anybody have any ideas on how to fix this? Does the keyboard even have this function or is it faulty?

Thanks, Craig

Answer:Satellite S50-B-15P backlit keyboard not working

I have the same problem as its with you
my laptop is Satellite S50T-B1391 which is new just 4 days I check every thing like you Fn+Z is not working the bios is new version and nothing is there also nothing about backlit in eco utility app

I check it in win 8.1 before upgrading and win 10 all have the same problem

2 more replies
Relevance 53.3%

My keyboard stopped working and after trying different things I read in other forums I went ahead and replaced it. New keyboard was working perfectly until now that it all came back but slightly different...

Original keyboard wouldn't let me type any numbers and letters, v,b,n,f,g,h,r,t,y, were dead, plus the whole row of F1 to F10. The new keyboard was working perfectly but now mouse pad doesn't work and I get extra letters when I type "R" I get r5y78 instead...""vm" rather than m, and fh rather than h...


I'm not sure whether it's a motherboard issue but it's very strange that usb keyboard and mouse work fine however new keyboard worked great for about a week and now I'm using USB keyboard again...

Any suggestions?


Laptop model: Toshiba Satellite c660
OS: Win 7

Thanks in advance!

Answer:Satellite C660 keyboard not working

Hi

If external USB keyboard works correctly, the keyboard controller should be OK. So I don't think its motherbaord problem.
I guess the new keyboard is faulty too and you will need to get another try and will need to replace the keyboard once again.

1 more replies
Relevance 53.3%

The keyboard mouse touchpad has stopped working and I cannot find a way through Control Panel to fix it. The external mouse thru wireless works fine but I can not use the keyboard mouse at all.

Answer:Satellite C50 - keyboard mouse not working

Go to your Toshiba's settings manager, by clicking the start button in the lower right hand corner, click the down arrow in the bottom right hand corner and then look for a program called System Settings listed among the Toshiba services. Go to keyboard and see if you can change any settings there that will allow you to turn the keyboard on or off. If none are listed then go to your BIOS manually and see if it lets you enable/disable keyboard. Does your numlock and capslock have a light on them to indicate that they're on?

EDIT: I also found this when browsing the forum, it could help.

Press CTRL ALT SHIFT to get your processes to come up. Find the Touchpad "enhancer" process. End the process. Your touchpad will work fine until next restart at which point just repeat this step.
If you are struggling to end the process without being able to use your touchpad, I found a curious thing out. If you hold a mouse click down, you can move the mouse arrow with the touchpad just fine. Its a bit... inconvenient...but all you need to do this for is to end that process and after that you can use the touchpad normally.

1 more replies
Relevance 53.3%

Hi,

I have Toshiba Satellite U50T-A-100. My keyboard just randomly stopped working yesterday. I have had it for a year and a half and unfortunately the warranty is only one year (had it already fixed once when still under warranty). I tried to fix it myself, tried several advices found on online forums as this seems to be a very frequent problem.

I desperately need this to be fixed as I have a deadline for report cards and can't write them on I-pad... Anyone has any advice that would help fix the problem? I was also thinking about buying an external keyboard.

Thanks

Answer:Keyboard is not working on my Satellite U50T-A-100

I guess you’ve got the same issue as already described in this thread:
https://forum.toshiba.eu/showthread.php?82748

Probably the last updates from Microsoft as well as update for ELAN touchpad caused some problems and therefore you cannot use the touchpad or keyboard…
You could solve this annoying issue using the external USB mouse and loading the last restore point.

1 more replies
Relevance 53.3%

Hi all,

Does anyone have a suggested solution to fix a key not working on my laptop? One letter on my keyboard "the letter b" has stopped working.
Laptop is Satellite P300- "PSPCA-01U013"

Thanks :)

Answer:Satellite P300 - One Key not working on keyboard

Hi

Possibly there is no contact on this button.
As far as I know you cannot fix single buttons. You can remove the key caps but I don?t this that this issue is related to the faulty cap or similar so it seems that you will need to replace the keyboard.
Keyboard can be ordered from Toshiba ASP in your country. If you have no experience in part replacement, then I would recommend asking a technician for assistance.

Good luck

2 more replies
Relevance 53.3%

Hi everyone,

I recently updated the BIOS to version 1.60 on my C660 PSC0LE-02300JEN (1 year old) and the keyboard is not working properly at all and at times stops working completely, rendering it not usable (I'm writing this on an external USB keyboard.).

There was a recurring problem a few months before I updated the BIOS with the keystroke being delayed or unresponsive sometimes when typing but in the main it still worked.

So I updated the BIOS, as suggested, and I am getting the following serious problems:

The spacebar is either unresponsive or when pressed writes +2 or +++++++++++++++++++++++ over and over until I stop it by pressing the spacebar again.

None of the numbers work.

At times the whole keyboard stops working and none of the keys elicit a response.

Solutions I've tried:

Taking out the battery.

cleaning the keyboard to get anything dislodged from out underneath the keys.

Reinstalling the 1.60 version of the BIOS.

I'm unsure what to do next and would really appreciate advice and help before I attempt to get the keyboard replaced. It would be great to get an opinion before I payout for a fix.

Replies really welcome.

Many thanks

Patrick

Answer:Satellite C660 - keyboard is not working

Hi

I think this keyboard issue is not related to BIOS update not to other installed software.
Fact is that you can use the external USB keyboard as you said above? this means that the BIOS is ok and also the keyboard controller functions properly?

This means that the issue is related to internal keyboard malfunction. I have no explanation why this happened after the update but it could be simple a bad luck?

In my opinion, the issue can be solved by keyboard replacement.

1 more replies
Relevance 53.3%

Keyboard is not working anymore, at all. Instead, continuously + is typed in a text field (or continuously Insert, if NumLock is turned off). A USB keyboard works fine (pressing CAPSLOCK on the USB keyboard will activate the light on the laptop keyboard), but the continuous +s still persist.

alt+tab doesn't work, and clicking on stacked items on the system tray neither. The windows'll just appear and vanish again.

The touchpad still works to steer the mouse around, but the 'tap to click' and 'drag finger over edge for mouse wheel' functions don't work anymore.
Thx for any help

Answer:Keyboard is not working on my Satellite T650 -1MC

This notebook model is not known to me but after reading your posting I think keyboard is defective and must be replaced. I mean what else you can do about that.

Try to obtain new keyboard and replace it. After doing this everything will be OK again.

2 more replies
Relevance 53.3%

I reinstalled the driver but it's still not working. What could the problem be? Help plz. Thanks

Answer:Satellite A300D-126 the keyboard is not working at all

Hi

What?s wrong exactly?
You have reinstalled the drivers???
What drivers do you mean?

The keyboard driver is a part of the Windows OS and it cannot be reinstalled separately.

If your keyboard doesn?t work properly then either the software doesn?t run as it should or the hardware (keyboard) is faulty.

You could try to reinstall the OS using the Toshiba HDD recovery to check if the issue is related to the software.
If the keyboard will not work after this procedure, then an hardware issue could be possible.

2 more replies
Relevance 53.3%

My laptop is 3 years old and I have recently upgraded it to Windows 7 and everything worked fine. The keyboard has stopped working but I can log on and use an external keyboard.

I have tried updating the driver and returning to a previous restore point but it's not made any difference.

Any ideas please?

Answer:Keyboard is not working on Satellite L300-20D

>The keyboard has stopped working but I can log on and use an external keyboard.

In my opinion you need to replace the internal keyboard.
Get in touch with Toshiba ASP in your country to get new keyboard.

2 more replies
Relevance 53.3%

Yesterday my laptop had trouble booting up and when it did, it said driver error.

Today I tried it and it comes on but the keyboard will not work.
Any suggestions?

Answer:Satellite L450D-11G - keyboard is not working

>... it said driver error.
Just driver error or is maybe written which driver exactly?
Please start your notebook in safe mode (F8 at start-up) and check if the same keyboard problem occurs again.

Be so nice and post some feedback.

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All,

Some help required please.

I have a Toshiba Satellite L500 and recently the keyboard has stopped working - suddenly.

I have rebooted, removed the battery to reset and also dis-connected and re-connected the keyboard to ensure the connection was ok. All with no luck.

The system emits a dull click sound when a key is pressed but not character is processed on screen.

Anybody have any idea how I might troubleshoot or fix this issue?

Thanks in advance
 

Answer:Toshiba Satellite - Keyboard not working

Any ideas people?
 

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I have a Satellite Pro A300-10Q running XP.

The function keys weren't working so I downloaded Common Module and Hot Key Utility.
After that the touch pad mouse and keyboard stopped working as well.

Please help?

Answer:Keyboard on Satellite Pro A300-10Q is not working

Can you use keyboard in BIOS (arrows) or when you start OS in safe mode?
Which WXP version have you installed (SP?)?

Post please notebook?s part number (PAxxxx-xxxxxx)?

I have Satellite A300-1LI with WXP and everything works perfectly.

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Hi ,

I am not able to use my arrow key, also when I press shift h I get a capital H and N: HN

Very annoying, anyone who might be able to help me.

Thank you,

Rob

Answer:Satellite Pro A - Keyboard isn't working properly

Hi Rob!

Can you please tell us what notebook model you have?

Have you tested an external keyboard on the notebook?
I assume it?s something wrong with the internal keyboard and that must be replaced. You can get a new keyboard from an authorized service provider and they can exchange it for you.

Is that a solution for you?

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Hi guys. i have a big problem on my laptop with my backlight, so i have a Satellite L50-B and the backlight it doesn't work . i have tried Fn +Z but nothing... if there is someone how knows please help me .

Answer:Satellite L50-B-2E2 - keyboard backlight is not working

Q1: Did the keyboard backlight work in the past?

Q2: Can you see a small keyboard sign above the Z or Y button?

Q3: Are you sure that the keyboard supports backlight?

More details about keyboard backlight here:
http://aps2.toshiba-tro.de/kb0/HTD2603CL0000R01.htm

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I have a Satellite L40-1BZ and only the vowels will work when trying to log on?

I have turn the laptop on and tried to enter the password (using Vista home Premium) and it will only allow me to type Vowels and Caps lock?

Can any help?someone mention I could download the BIOS but I don?t really know what I?m doing.

Answer:Re: Satellite L40-18Z - keyboard is not working properly

I presume you have this L40 longer and it will be interesting to know since when you have noticed this strange keyboard behaviour.

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Hi all

I hope some1 can help with this

i have a Satellite Pro A10. The prob i have is a.b.n.and enter keys are not working and its a new keyboard
i fitted into my other A10 and all keys work so keyboard is fine.

All works ok with usb keyboard. Had motherboard out all seems ok.
Any help plz

chris....

Message was edited by: widgy

Answer:Satellite Pro A10 - some keys not working with new keyboard

Hi

Why do you think that the motherboard is ok?
Maybe it?s a keyboard controller issue?
Did you check if the cable was connected properly?

In my opinion if you are 100% sure that the keyboard is ok then the issue must be related to the motherboard because there is no other part which is placed between the keyboard and mobo.

Bye

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Hi,

I have a problem with my M50-228. When I type very fast, the keyboard stops working for 20-30 seconds. If I type slowly, there is no problem. I can reproduce this, by hitting several keys very fast... then it stops working for this time.

Does anyone know, if this is a hardware problem? The notebook is very new.

Thank you very much!
Jens

Answer:Satellite M50-228 - Keyboard stops working

Hello

I can just imagine that HDD is occupied by some other applications. Did you notice this since first day?

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The keyboard on my L50D-8 is not working. Can you please help?

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Hi,
the keyboard has stopped working on my daughters laptop. Any advice in gratefully received, thanks

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Okay, while searching for the internet, I noticed another individual had a similar issue; but I hope that with my information, you could somewhat point me in the right direction. When I registered, I put in all I could find to help aid anyone who might be able to help.

Anyways, onto the issue. A few months back I, unfortunately tripped over my power cord and spilled an entire glass of wine on my poor laptop. Luckily, my spouse was able to dry it out relatively well, and it booted up perfectly fine. The only exception was, my keyboard didn't really work, and my touchpad mouse doesn't work at all.

I bought a usb wireless keyboard and mouse and recently bought a new keyboard. She installed it, and lo and behold, a few keys still didn't work. Fast forward to today. Without thinking, I reached over and used a few buttons before realizing that a few that weren't working -were-.

Testing it out further, I realized that ALL the keys were functioning! HUZZAH!

Then I shift over further onto the sofa, and the it stopped working again. Annoyed, I had my spouse reopen the laptop to check it's connection, thinking that maybe it wasn't plugged in fully. Alas, it was.

So, I know the keyboard CAN work. I just want to know what might be the causes towards it switching on, so to speak, and switching off. The fact that my touch-pad won't work doesn't bother me, as I do have the wireless mouse (though a rough estimate would be appreciated towards the cost of getting... Read more

Answer:Toshiba Satellite keyboard not working

Don't mean to be a bother about this, but is there any way that I could get an answer?

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Hi there

i bought a Satellite C665 last saturday and now the keyboard and mouse are not working
it's only been used a couple of times

Answer:Satellite C665 - Keyboard and mouse not working

Hi

Are you able to use the keyboard within the BIOS?
Saying ?mouse? do you mean the USB external mouse or touchpad?

Are you able to use external USB keyboard?

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I've had my laptop just over a year now and about 6 months ago 1 key stoped working.
Now its most of the keys that does not work.

I've tried cleaning it, taking all the keys off and using an air blower to get anything stuck under the keys out, still with no luck,
Is there any thing eles i could try before replacing the keyboard or should i just replace it, if a replacement is needed how much would it cost?

Thanks Liam

Answer:Satellite A200-244 keyboard stopped working

I don?t think that you could do anything but replace the keyboard.

I?m not quite sure how much the keyboard replacement is but I think it depends on the notebook model and region?

However, in order to replace the keyboard you should get in contact with the ASP in your country.
There you could order the compatible part and if necessary the guys would be able to provide more details and info and could replace the keyboard as well.

CHeers

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Hi everyone,

I'm trying to fix my mums Toshiba Satellite L750D - 1GC laptop. Quick story; I updated it to Windows 10 and the wifi would not work tried to see if it was Windows 10 being the issue so I put it back to Windows 7 but after I did the trackpad and keyboard have stopped working altogether apart from the Fn key which doesn't help me at all. Whats makes it worse is that no usb mouses or keyboards I plug in seem to work! I've tried a few work arounds already like taking out the battery, pressing F9 in the BIOS etc but still nothing. The last thing would be to do a system restore. I have a Windows 7 disk so if anyone knows a way of fixing the issue or could talk me though doing a system restore via the BIOS but still keeping files like photos etc (If possible restore it to a previous date) that would be great.

Thanks very much,
Jack

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someone know what could be the cause?

Answer:Satellite Z30-A-1E8 keyboard light stop working

mine has done this too. any help would be greatly appreciated.

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Hi,

I've come here hoping somebody might be able to help.

Suddenly a while ago my keyboard started to behave a bit oddly. The arrow curser keys type letters rather than direct me up or down a page (letters hkl instead of left, .down and right although the left arrow will take you back one space but only after typing h). The zero on the number keypad is always followed by 3 (03). The z moves the curser (unseen) somewhere else on the page and you need to use the touchpad to come back to your place and often using theshift key to get CAPITALS can create chaos as you continue to type without realising that you are somewhere else entirely on the page.

It is beginning to really annoy me. Scrolling through my itunes is a disaster - I am always taken to artists beginning the with letter k!

Someone has suggested an electric short on the keyboard but I don't know what I need to do to fix this if this is indeed the problem. Can anybody help? Oh yes, a ? is always followed by a p and / is also followed by p and \ always followed by a w.
I have plugged in and used a USB keyboard and everything works fine so I know it's the laptop and not the OS.

yours in great hope!

Thanks
Jennifer

ps - I am not that tekkie so simple advice would be gratefully appreciated - I have no idea what a BIOS is!

Thanks again

Answer:Re: Satellite L350-145 - Keyboard not working properly

Hi Jennifer,

> I have plugged in and used a USB keyboard and everything works fine
So the case is clear: Your internal keyboard is malfunctioning and you need a new one. As you wrote, if an external keyboard works properly, it?s not related to the operating system.

In my opinion you should contact nearest authorized service provider in your country. From these guys you can get a new keyboard and they can exchange it for you. If your notebook is under warranty, the repair is for free and if not, keyboard isn?t so expensive.

Here you can find a list of all ASP?s:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

Good luck! :)

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