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Portege M800: webcam does not work Win 7 64bit - webcam driver open fail

Question: Portege M800: webcam does not work Win 7 64bit - webcam driver open fail

Hey guys

just got my mate to upgrade me to win 7 64bit.
Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?

"webcam driver open fail. Please restart camera or computer"

Cheers

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Preferred Solution: Portege M800: webcam does not work Win 7 64bit - webcam driver open fail

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Answer: Portege M800: webcam does not work Win 7 64bit - webcam driver open fail

Hi

Seems you have used wrong or not compatible webcam driver/software?
You should use an Win 7 64bit Chicony webcam software.

> Now my camera wont work. I had to re-install the drivers (they only had the vista drivers) - Can anyone help?
The Portege M800 Win 7 drivers are available on the Toshiba European driver page.
You will find also the Win 7 64bit Webcam driver 1.7.260.0526

Please remove firstly the old driver, then reboot the unit? clean the OS using CCLeaner? reboot the unit again and then install the Chicony webcam software.

Greets

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Hi All!

I have the problem that the internal microphone of the webcam (Chicony) is not working in 64 bit systems (Vista or Windows7).
Has someone a fix for that?

Best regards,
Sven

Answer:Re: Portege M800: WebCam driver doesn't support internal microphone on 64bit OS

Hi

How did you test it?
Did you check the settigns in webcam assistent software?

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I have a Satellite M305d-s4830.
My PC's operating system is Vista 64bit.

Cam and mic were working fine until one day the camera assistant software started showing a messagebox saying that: "Webcam driver open fail. Please restart the camera or computer."

Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager. I also have the recovery disk for Toshiba.

What am I supposed to do?

Thanks in advance

Answer:Satellite M305D-S4830 - Webcam driver open fail - Now webcam & mic does not work

Hi

> Since then I tried everything that comes to my mind, but I think neither the cam nor the mic appear in the device manager
Hmm? you mean the cam is not listed in device manager?
Neither an unknown device nor near a yellow exclamation mark?

Sounds like hardware issue? but try to recover the notebook using recovery disk.
If this will not help then it means that there must be something wrong with the cam?

I read in the net that some people had a similar issue.
The webcam worked when opened the laptop lid only halfway.
But webcam disappeared when the lid has been moved up.
Possibly there was an loose contact between the cable and cam?
In such case the ASP technician should check the notebook?.

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Hi,

I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"

Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?

ps:
I used Vista 32 software as default driver

Thanks

Answer:Portege M600 - Webcam driver open fail on Windows 7

Vista drivers mostly work in Win7, but there are some exceptions.

Have a look on the Toshiba US site, they have posted up some beta win7 drivers. Perhaps there's an updated webcam driver that works in Win7?

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I've got a Portege M800 and the Camera Assistant Software just won't work.

I've upgraded my 64-bit Vista to Service Pack 2, I've reinstalled the driver numerous times and I've downloaded the latest version of the Camera Assistant Software from the Toshiba support website and nothing has worked.

I get a "No Preview" when I first load it and "Graph Render Fail" when I go to video.
The only thing though is that I know the camera itself is fine because very rarely it will work on MSN messenger but it hasn't responded to any other program.

Please help me!

Answer:Portege M800 - Chicony Webcam won't work

Hi

>The only thing though is that I know the camera itself is fine because very rarely it will work on MSN messenger but it hasn't responded to any other program.

This means that more and different applications have an access to this cam. Is it right?
I think this is the issue!

In your case I recommend disabling the webcam software in msconfig -> ?StartUp? tab.
Furthermore you should disable the MSN also in msconfig. The point is that only one application which uses and shares the webcam should run in the OS background.
I think this would avoid any issues with another software?

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it says "webcam driver open fail, please restart camera or computer"

i have done that but i dont know what else to do to fix it

please help i need it for an assignment in grade 12


all help is much appreciated

thnx

Answer:Satellite A300 - webcam not working, message says "webcam driver open fail"

Remove preinstalled version from the system and install latest version you can find on Toshiba download page.

By the way: which operating system do you use?

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Hi

my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..

The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".

I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...

software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...


Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..

So what happened now ?!

Answer:Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi

I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I don?t use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.

Maybe you should try this too.

Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices ? USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.

Then test it.

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Installed Webcam driver ( webcam-20080519191643.zip )
When load PC error: " WebCam driver open fail. Please restart camera or computer "

http://photofile.ru/users/romikok/135126109/137170363/
http://photofile.ru/users/romikok/135126109/137170362/

What can i do ???

HELP, plz )

Answer:Satellite L300 - WebCam issue: WebCam driver open fail

Have you installed service pack 1 for Vista and latest windows updates?

If not, please update. One thing you could try is to completely remove the drivers, using some registry cleaning tools like ccleaner and reinstall camera drivers.

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After looking through this forum, I have tried several 'solutions' but to no avail.

After trying to load the webcam i get the message: "Webcam driver open fail. Please restart camera or computer"

I have tried updating the Driver software for the camera, and updated the BIOS.

This message still keeps coming up. Is it worth uninstalling the camera completely then attemtping to reinstall it?


Sorry if some of this doesnt make much sense, im not entirely "computer savvy"


I hope somebody can help,

Thanks,
Ben

Answer:Satellite A300-1MC: webcam not working - webcam driver open fail

> Is it worth uninstalling the camera completely then attemtping to reinstall it?
Of course!

You should firstly go to device manager and should uninstall the driver.
You should also remove the software from control panel -> Software

After that you should clean the OS and registry using CCleaner. It?s free tool? google?
Then reboot the notebook several times and install the webcam software again.

Cheers

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Webcam Driver Open fail. I get this prompt every time I start up my computer with the suggestion to restart driver of computer. Neither of which does any good. I've attempted uninstalling and then installing a new driver from the manufacturers website (Toshiba Satellite A305D-S6914) where there is a driver available. The webcam does work, but only when my laptop is partially closed, which more or less defeats the purpose of a built-in webcam. What's more, the webcam driver won't even show up in the device manager unless it is partially closed.

Any suggestions for a next step? I'll be contacting Toshiba as well but I figured I'd cover my bases as this appears to be a widespread issue with Toshiba, so I don't have much faith in what they may or may not be able to tell me.

Answer:Webcam Driver Open Fail

Almost sounds like a broken wire running from the motherboard to the webcam. I would definitely send this laptop in for a warranty repair.

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Hi,

Just bought an Equium P300 with built in webcam.
Have Vista service pack 1 and keep getting message open "Webcam driver fail. Please restart camera or computer."

I have uninstalled and then re installed driver. can anyone help please. Ian

Answer:Equium P300 Webcam not working - webcam driver fail

Hi

Someone had the similar issue with the webcam and posted a solution here:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=29901

The problem seems to be in the registry? but please check simply the link above.

Anyway? I?m interesting is this issue and your feedback would be appreciated?

Regards

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I?ve only had my Toshiba laptop since October and the built in webcam has been working fine until yesterday!

When I click on it to turn it on it comes up with a message saying:
''Webcam driver open fail. Please restart camera or computer''

I have tried restarting in many times but still the same message keeps coming up
Can anyone help me please?!

Answer:Built in Webcam - Driver open fail

Here in the forum are already threads about this issue.
An user named Akuma posted an interesting solution for this problem so try it. Maybe it will help you.
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

By the way, which Toshiba notebook do you have?

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Hello
I'm a very new user in this forum, expecting your expertise help for the following issue.
I use Toshiba L300, after upgrading (custom install) my OS from vista home premium to windows 7 professional, my webcam does not work. It uses chicony camera assistance software for toshiba. Everytime, I get an error message "webcam driver open fail. restart your camera or computer". I checked the toshiba support site for dirver update, but it says the vista driver for that webcam is compatible with windows 7 as well. I reinstalled/restarted several times, however, I can't make it work anyway! Help me please. Thanks.

Answer:Webcam driver open fail. Please restart ...

Hi.

Device manager method is always the cure.

Right click on the webcam in the device manager. Update driver software. Browse. Let me pick. Have disk. Browse. Now navigate to and double click on the Vista installer's .inf. (You might have to extract from the .exe first by running it.) Hit ok, possibly next too then let it install.

Reboot if needed after.

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"Webcan driver open fail. Please restart camera or computer" - This error message appears when I try to open or use my built in webcam.
I am running windows vista.

The webcam has worked fine for the last 12 months.
I have tried installing the driver software again.
Also doing a system restore and nothing seems to work.

Anybody got any ideas/solutions

Answer:Satellite A - Webcam driver open fail

Hi buddy,

What Satellite A notebook you have exactly?

Did you already reading other similar threads? Here in forum you can find a lot of information about this webcam driver open fail error message. In most cases a recovery installation from Toshiba recovery disk can help to get rid of this. :)

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Every time I attempt to start up my integrated webcam (Chicony Camera Assistant Software) the message "Webcam driver open fail. Please restart camera or computer." pops up on the computer.
Firstly I do not fully understand what this means and secondly I have restarted both the camera and the computer, as well as repairing the camera software.

I have looked for updates and drivers, etc but to no avail. I have also read every user manual available in search of an answer but I can?t seem to find anything that is of any help.
I was just wondering if anyone had an answer for me or could tell me what I need to do.

Answer:Webcam driver open fail on Satellite A300-1MC

hi Jacktt615,

first of all check if the devicemanager shows a "usb-video-device" from chicony without exclamation mark...
if the hardware is detected and usable check the driver details:
my drivers for this device are: ks.sys, usbvideo.sys, uvcftr_s.sys, iyuf_32.sys, ksproxy.as, kstvtune.ax, and among some others, vidcap.ax

if you have more than one chicony video device: delete all and reboot
download the latest webcam-driver from toshiba, it contains the driver and the software.

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Hi there

I have Toshiba A300-1MM laptop and my Web Camera does not work. On toshiba support site there is no driver for Windows 7 32bits. Only for Vista 32bits. I use this driver. Is there any other sollution?
Thank you.

Answer:Webcam driver open fail - Satellite A300-1MM

Hi

I was able to find the webcam driver for Win 32bit for this series.
Install the mentioned driver, reboot the notebook and test the cam once again.
[Webcam driver v 1.7.260.0526|http://eu.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=153&selProduct=781&selSho rtMod=null&language=13&selOS=all&selType=315&yearu pload=&monthupload=&dayupload=&useDate=null&mode=a llMachines&search=&action=search&macId=&country=al l&selectedLanguage=13&type=315&page=1&ID=68798&OSI D=29&driverLanguage=42]

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Hello!

I need someone to help me.

I have a Toshiba Satellite A300-276 with built-in webcam.
The operating system that came when it was purchased windows vista, but lately for some reasons had to format and then took the time to install win 7 (32bit).

But the webcam does not work.
The program, the drives and does not work.
When I click to connect to web a warning appears saying +"Webcam driver open fail. Please restart camera or computer+ "..
I've rebooted, uninstalled and went back to install and does not work!

Does anybody have any idea how to solve this problem?

Thanks.

Answer:Satellite A300-276 - Webcam driver open fail

Hi

This is a typical software issue?
I read a lot threads about this error message and in most cases new driver installation/update did the job!

Please ensure that you are using the latest BIOS.
Then access the device manager and go to Imaging Devices.
There you can find the USB video device? this is webca.

Please remove this from device manager list. You can also uninstall the driver?
Then reboot the unit and try again to install the driver?

Please be sure that you are using the latest webcam software... you can choose the software released for Satellite L500 too!

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Hello

I'm Dr Ahmed Maher and I have a problem with my Toshiba Laptop. It is Satellite A300

The problem is in my webcam. When I try to use the webcam a message of "webcam driver open fail.please restart the cam or computer"
I had downloaded the driver from toshiba site. I reinstalled the driver but the same message appeared. I had updated the BIOS. The same problem. I made a recovery for my laptop using the recovery DVD. No way, the same problem

Please help me to solve this problem
thank you for caring
Dr. Ahmed

Answer:Satellite A300 - Webcam driver open fail

Hi Dr. Ahmed,

If your webcam doesn?t work after installing Windows from Toshiba recovery disk I think it?s related to defective hardware. I mean you have already tried to update the BIOS and webcam driver but that?s all what you can do.

So I would recommend contacting the people from your local authorized service provider. I think they can help you can exchange the webcam if it?s necessary.

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I have a Gateway MD7330u running Vista Home pre and my internal webcam just stopped working. I dont believe there is a hardware problem. I contacted Gateway but they could not help me. I have done a full system restore.

Origionally my webcam was listed under device manager as Chicony usb2 now it says usb webcam i have uninstalled the drivers and reinstalled.
?????????
 

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Hi,

I have just bought a Toshiba Satellite L300 with no OS installed. I managed to install windows XP and all the sound/video...... drivers successfully but after installing the webcam driver appears an error which says: ?Webcam driver open fail. Please restart camera or computer?.

I restarted the computer several times but it still doesn`t work. Please help me.

Answer:Satellite L300 and WXP - Webcam driver open fail

Hiya, I am having a similar problem (see earlier thread), can you actually see the webcam in the Device Manager? There is also a known problem if it is just the driver, do a search on this forum, it seems to be a common problem.

Regards,

Jason

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Helloe everyone,

I have Satellite L300-110, and i have an issue with the web cam after installing Windows7.

The error:
Webcam driver open fail. Please restart camera or computer.

The camera is working fine and appear in the device manager as Chicony USB 2.0 Camera.

However, i can use the face recognition.

Does anyone knows the cause.

Answer:Satellite L300-110 - Webcam driver open fail

Hi buddy,

You have checked the forum for similar threads/problems? It doesn?t seem so because you will find enough about this problem.
So use the forum search and read similar threads.

Anyway, you should try updating the webcam driver and BIOS. Both can be downloaded on the Toshiba page.

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After disc format (T HDD recovery, Vista 32 b) there is no "toshiba face recognition" aplication.
After instaling Camera Assistant Software there is only error: Webcam driver open fail. please restart camera or computer.
Camera is turned off and i can't turn it on, restarting the computer doesn't give any effect.

Could anyone help me?

Answer:Satellite A300-1EH - Webcam driver open fail

Hi

I see you are using Vista?
Well, first of all you should ensure that Vista is up to date!!!
You have used recovery and this means that Vista needs to be updated to the latest state!!!
All service packs and other patches needs to be installed.

Then remove the webcam software from the system, clean the registry (CCleaner, etc?) and after new reboot try to install the webcam software again?

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Tried to work with my camera, but error appeared "Webcam driver open fail. Please restart camera or computer" Tried to do both, nothing happened. Changed drivers for camera, the same problem.

My OS is Windows XP SP3. Can anybody help me?

Answer:Satellite Pro A300-1NH - Webcam driver open fail

HI rinat_1,

Was your Satellite A300 delivered with Windows XP? If not, try it with ?factors settings? again, please!

Make also sure that your BIOS version is the latest one and you can get it here:
http://eu.computers.toshiba-europe.com/ > Support & Downloads > Download Drivers

Good luck! :)

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I'm on Windows 7 with a Satellite Pro L450-13M.

My webcam simply stopped being recognised by any of the programmes on my system. Skype, Toshiba Camera etc etc. One day it was fine, a while later when I tried to use it again it stopped. I only use it for Skype usually, so I've no weird imaginative bits of software that might get in the way.

Uninstalled the Toshiba Camera Software, uninstalled the drivers. Reinstalled the camera software - although there seem to be about 400 slightly different versions. I think I've got the right one. TC30049700E.

Windows 7 determinedly reinstall the drivers by itself when I boot up. It puts on Sonix 5.8.54.1 driver. If I look at the details there's a list of 6 files, all of which look reasonable.

Checked the device manage, which says "This device is working properly". The trouble is, this is a lie!

Oddly, the microphone works fine (I thought this was integral to the webcam).

What I'd really like to do is separately install the device driver, without the entire camera software package.

But to be honest any ideas are welcome. It's very irritating and I've run out of ideas, and I'm about to go away on business for 2 week and I use skype to talk to my kids. I'm sort of semi-technically literate as you can see, but not fluent, and Windows 7 is new for me. The laptop came with it, and webcam was working fine when I bought it at end of Feb.

Answer:Satellite Pro L450-13M - Webcam driver open fail

P.S. the only piece of "maintenance" that I might be considered to have performed is to update to the latest BIOS as recommended by Toshiba. Could someone tell me how to roll this back so I can check if it's a cause please

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Hello,

i have toshiba satellite pro L300 model PSLB1E, and in theDevice Manager is not any Imaging Device and the driver of the Toshiba Page is showing "driver open fail.Restart the cam or computer" constinuously. I have uninstalled the driver ten times, and updated driver, but not work the camera and is not presenet in Device Manager.

Where is the problem ? the driver ?... I am desperated...

Thanks in advance

Answer:Satellite Pro L300 - Webcam driver open fail

Are you able to backup your data and run Recovery?

If it still happens on a fresh Windows install, then the webcam hardware may be faulty.

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If I try to use the webcam, I get the message: "Webcam driver open fail........"

There are multiple threads about this on this board and other boards via Google, not just related to this model, though many other Toshibas. Is there a fix from Toshiba? Since the problem seems so widespread there should be.

I am using XP Pro. I have updated the BIOS and the webcam software without solving the problem.

Thanks in advance.

Answer:Satellite U400 - Webcam driver open fail

Hi buddy,

It seems that the forum doens?t contain enough threads about this...

Please use the forum search. You will find enough threads what you can do like this one:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=200066

If it doesn?t work try contacting an authorized service provider. Maybe it?s a loose connection or something else that must be checked and repaired?

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A while ago i bought A300 and everything was working fine till one day i tried to run the camera Assistance software and this msg came up "Webcam driver open fail. Please restart camera or computer."

I didn't know what to do so i decided to uninstall the software and install it again but in vain.
Since then when ever i try to run my cam even on the msn it runs but it tuns all black after a while.

Please help

Answer:Satellite A300-1EI - Webcam driver open fail

Is also black when you start ?Camera Assist Software??
MSN is not the best application for diagnostic?

Have you tried to play with settings and night mode option?
Have you removed protect foil in front of cam?

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As advised I have reloaded the webcam driver and updated BIOS but I still get 'webcam driver open fail' message on startup on my Satellite A300.

Answer:Satellite A300 - Webcam driver open fail

Hi buddy,

Here in forum you will find some threads about this issue? Just use the forum search a little bit.

Regarding the driver: If you remove the old version, restart your computer and run CCleaner to clean the registry and fix issues. Then restart again and now you can install latest webcam driver from official Toshiba page.

Good luck! :)

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Hi

recently my Satellite A200's boot drive died and i had it replaced. Vista was put back on as part of this via Toshiba's SOE restore. Now the Webcam doesnt work, it gives the following error when the machine boots:

"Webcam Driver Open Fail. Please restart camera or computer."

I have tried installing the latest Chicony driver updates but still no luck

also I have found a lot of info via google about registry entry problems with the installer on this issue. They recommend a fairly complicated registry hack to fix it. I want to find an installer that works rather than hack the registry

can anyone advise me ? thanks in advance

Answer:Satellite A200 - Webcam driver open fail

More info:

The 32bit Vista Driver for Chicony WebCamera is not available on the Australian website doe my model , so I rang support. They said go to Canada website and use a different model number to get the 32 bit Vista Driver. Did that, uninstalled the old driver, and installed this new one. It didt work either. Any ideas anyone ? Surely it cant be this hard ?

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Sorry! But what going on?
I had reinstall this drivers of webcam. But problem is the same.

Skype is not working!!!

Answer:Satellite U400 - webcam driver open fail

Can you start and use cam in ?Camera Assist Software??

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Anyone know what I need to do to sort this - when I try to open the webcam I get the message "webcam driver open fail. please restart camera or computer" - I closed down then restarted but made no difference.

Thanks

Answer:Satellite P200 - Webcam driver open fail

Hi andyjennings,

Have you already tried to reinstall the webcam driver? I never received such an error message but usually reinstallation the driver should work. You can download it here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

Good luck! :)

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I try try to solve my problem

Error: webcam driver open fail

http://img442.imageshack.us/img442/5706/hsd36352.jpg

Answer:Satellite A300-20A - webcam driver open fail

Hi

You should use the Toshiba Forum search option.
Then you would find a lot of threads about the theme.

In most threads you will find the recommendation to reinstall the webcam software.
I think this should help you.
So visit the Toshiba driver page and download the webcam software for the notebook model. Before you would install the new software, I recommend removing the old from the system.

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I know this is a common problem, I have been on this forum for days and found no solution. I have a satellite L300 PSLB8E, which I downgraded to windows XP from VISTA. I downloaded the drivers from your website, Camera Assistant, but it keeps telling me webcam driver fail please restart computer or Camera. That never solves the problem. Are there 2 different drivers, since your website only has one, i.e one for the camera and one for the software? I've uninstalled it, reinstalled it, removed the driver from control panel, reinstalled that, nothing works.

Someone please end my, and many others, misery by giving a straight answer to this question.

Thank You

Answer:Satellite L300 - Webcam driver open fail on Windows XP

Try to update the BIOS. You can find it on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers

I have searched in the forum and I founded an useful posting from Akuma. Check this!
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

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My problem is this

I have a Satellite A305-S6872 laptop with a built in webcam, i had to restore it with the cd given with the laptop and i re-installed the webcam assistant software and thought that was it but it keeps saying "webcam driver open fail. Please restart camera or computer"

Does anyone know how to fix this

Answer:Webcam driver open fail on Satellite A305-S6872

Hi mate

This message can appear due to some compatibility issues between the webcam software and 3rd party software like Skype, Live messenger, etc?

In your case I recommend removing the webcam software from the system again.
Then clean the OS using CCLeaner.
After that you could install the webcam software again and should uncheck the webcam software in msconfig -> Startup.

This will prevent the software from loading automatically.

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Hi

I have Satellite Pro A300
After upgrading XP into Vista the web cam stopped working (webcam driver open fail. please restart camera or computer)

Any help

Answer:Satellite Pro A300 - error - webcam driver open fail

Hi!

I have used the forum search and founded a good posting from the user Akuma.
Maybe it?s the solution:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

Good luck!

Bye

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'Webcam driver open fail.' My webcam failed months back. Have been into forums & taken advice - nothing works.
Have cleaned disk and reloaded driver many times. This is not satisfactory.
Someone must take RESPONSIBILITY.

I need to know the CAUSE and get a SOLUTION.

Answer:Satellite A300-1MC - Webcam driver open fail - Vista

Hello John and welcome to Toshiba forum.
Let us discuss about responsibility a little bit later.

Tell us at first which notebook model do you have exactly, which operating system do you use and what have you tried to fix this.

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Relevance 77.14%

I had to replace the hard disk on my A300 PSAJ4E and when I reloaded Vista 32 and all the Toshiba hardware drivers all went OK except for the Chicony webcam install.

The side menu is there but it won't work, giving a "webcam driver open fail. please restart camera or computer" error.

I updated the Bios to 4.20
I first used the original Toshiba download, webcam-20080428125023 driver (V1.07.175).
I tried it with "the lid 3/4 closed".
I searched everywhere and read of dozens of similar problems. I tried a few, even editing the setup ini. Nothing helps.
I've even tried the XP drivers (V1.7.144.0611), the 32bit and 64bit versions and even a gateway driver. Nothing seems to work for this cam.

What now?

I also now get "the required section was not found in the INF" when I try to uninstall and reinstall the driver through device manager.
I have the choice of
6.198.1.0
6.2.208.424
6.2.238.1217
all giving the same error...

Answer:Re: Satellite A300 (PSAJ4E) - Webcam driver open fail

Me too. See my thread of a couple of days ago.
I have given up. I have wasted hours and hours trying to get the webcam driver to work.
Next week I am going to buy an external webcam.
There are many complaints about this in various forums, I think it is time someone took responsibility.
Sorry that I could not be positive and help you.

11 more replies
Relevance 77.14%

I have a Satellite L305-S5945 and the webcam worked perfectly fine out of the box and after I re-installed Vista-64 (which it came with) after I installed a program wrong and got a blue screen.

I recently upgraded to Windows 7 and now the webcam doesn't work and I get the error "Webcam driver open fail. Please restart camera or computer." I tried looking for a Windows 7 driver on the support page but I couldn't find one so I just used the two Vista/XP ones instead. One is the driver and other is the Camera Assistant Software. Here is what I have tried so far:

* Attempt #1* Freshly installed Windows 7. Without installing anything else, I download the two drivers mentioned above, and install then both and restart the computer. End up with working Camera Assistant Software but when starting up webcam I get error of "Webcam driver open fail. Please restart camera or computer."

* Attempt #2* After attempt 1, go to device manager and uninstall Chicony 2.0 USB Camera under Imaging Devices. Restart computer and let it sit. Eventually Windows picks up the camera and auto installs it and it re-appears in the Device Manager. Still get same errors.

* Attempt #3* Freshly installed Windows 7. Uninstall camera from device manager, then install the two drivers. Get same errors. Restart computer and still get same error.

Help! How do I fix my webcam?

Answer:Satellite L305-S5945 - Webcam driver open fail

Try to install Win7 cam driver for some other notebook model like A300 or A500.
I am pretty sure it will works well.

1 more replies
Relevance 77.14%

Hi,

I have a Toshiba Satellite A300-1SM computer upgrade to Windows 7 (32 bit), and since yesterday, the webcam is giving me problems. Does not work.
Is a Chicony Web Camera, built inside the computer. Has suddenly stopped working. The following error appears: "webcam driver open fail. please restart camera or system. "
I have not touched or installed anything. It happened overnight.

I tried to restore the computer to an earlier date, and it worked for a few minutes ... but it failed again and appears the same error.

I wonder what I have to do to get back to "recover " my webcam.

Thanks in advance.

Greetings

Answer:Satellite A300 - error: "webcam driver open fail"

Hey,

There are a lot of threads here in forum about webcam driver issue and you should read these threads:

http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=233048&#233048
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=232084&#232084
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=233417&#233417

Problem is I can?t say more about this because the error never happened to even I use my webcam quite often but no problems at all. :)

Anyway, if you have more questions you can post again ;)

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Relevance 77.14%

The full text of this error is "Webcam driver open fail. Please restart camera or computer."

I have spent a long time searching for solutions online. Many of the proposed solutions seem to be reasonable fixes for my problem, but they do not work. I have downloaded the most recent hotfixes for Vista (64 bit) and I have the most recent webcam driver. There are a few strange circumstances pertaining to my particular problem that I have not seen mentioned elsewhere.

The webcam did not work out of the box.

On two separate, inexplicable occasions, the webcam driver was found by the new hardware wizard and installed. Both of these occurred after the computer had been on for some time. The webcam then became functional. Upon restart, the error message returned.

I cannot find the camera in the device manager. In fact, I cannot find any imaging devices whatsoever. Some other people who had similar problems could apparently see something in this category, often an unknown device.

I downloaded a program called "Driver Detective" and ran it. Amazingly, it was able to find the driver for the "Chicony USB 2.0 webcam". The program claimed that the driver was perfectly up to date. It listed the camera under the category "unplugged USB device", the same category as my ipod.

If there is any other information that I need to provide, I can do so quickly.

Thanks for looking!

Answer:"webcam driver open fail." on Satellite A305-S6844

Have you tired uninstalling and reinstalling the camera from Device Manager? Do this and then restart your computer, this will automatically detect and reinstall the drivers for the camera.

I suspect your camera may be failing though as you mentioned previously that it installs sometimes while you're using the computer. If uninstalling and reinstalling doesn't work, you may have to take this in to a repair center.

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Relevance 76.56%

Hello,

Since I upgrade my system to Windows 7 64bit my webcam don't work. After installing the driver I keep getting the message "webcam driver open fail. please restart camera or computer". The camera also don't appear in the device manager and the mic don't work also.

I have a Satellite A300-1LT.

help!

tal

Answer:Satellite A300 - Webcam driver open fail after Windows 7 upgrade

Hi pro.surfer,

Do you know the forum search? If not you should use because you will find many threads with this error message and a lot of useful instruction what do to.

I don?t know which driver you mean but you need the Camera Assistant Software for webcam. The microphone is a part of webcam so you have to install the webcam driver. ;)

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Relevance 76.56%

I have an Satellite Pro L300.
Ive has my laptop for 6 months, and been trying to get my webcam working since.

when i try to start it, it says 'webcm driver open fail please restart camera of computer'.
Ive tried everything, does anyone know anything that actually works?

Please help, Allii x

Answer:Satellite Pro L300 - webcam driver open fail, please restart camera

Hello

On the Toshiba website I have founded a document about this issue that could be maybe useful for you:
http://aps2.toshiba-tro.de/kb0/FAQ9401B50001R01.htm

So in your case I would try to update the BIOS and webcam driver. Both you can find on the Toshiba website:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers

Good luck and give us a feedback. I?m interested in it.

Greets

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Relevance 76.56%

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.

I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.

Is there a solution for this problem? I hope so :)

Answer:Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

Hi

I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.

You have already tried the Windows Vista driver so that?s all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.

Good luck! :)

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Relevance 76.56%

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."

I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.

Any idea on how to fix this problem?

Message was edited by: Replicant

I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Answer:Satellite A300 - Constant "Webcam Driver Open Fail" Error

Hi

If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb it?s useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549

If it doesn?t work I think you need help from an authorized service provider. The technicians can check your notebook and repair it if?s necessary.

Good luck!

5 more replies
Relevance 76.56%

All greetings.

Recently took the laptop with the service center, he changed the motherboard. Prior to the service center the camera worked well, but after he took early displayed an error "Webcam driver open fail. Restart camera or computer." Read posts on this subject anywhere advised to update the BIOS, I renewed but nothing helped.

This could be due to the fact that in the service center have forgotten something to connect to the motherboard? Because in the Device Manager do not see a web camera. I have a Toshiba Satellite A300-1EG number PSAG4E.

Thanks in advance for the answer. I would like to be quick to get to know to go tomorrow to a service center or not.

Answer:Satellite A300-1EG - Webcam driver open fail after mainboard exchange

Hi kuhar2007,

Maybe the authorized service provider has forgotten to connect the cable but before you contact them again you should try reinstalling webcam driver. You can get the latest version here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

Normally the webcam should be listed in device manager after this. If not you should contact the ASP again. Explain this problem and they will try to help you. ;)

2 more replies
Relevance 75.69%

Hello,

I have recently bought a new Satellite L300 on Windows Vista Home Premium SP1. The Webcam worked fine for a few days and then the next time I booted up Vista, I get the following error "Webcam driver open fail, please restart camera or computer". Since the computer is brand new I reformatted to see if it wasn?t a program blocking something.

Reformatting 2 times and the error still come up on installation of the Camera Assistant Software for Toshiba. I downloaded the updated file from Toshiba support but still get the same error. The funny thing is that Device Manager does not even detect the webcam. There is no listing for the webcam. How can I tell that this is a hardware problem? Does anyone have any experience with this same problem?

The store I bought it offered to give me a new one but they do not have any in stock, so have to wait 3 weeks.

Thanks

Answer:Satellite L300 - Webcam driver open fail. Please restart camera or computer

Hi

The webcam should be listed in the device manager. It?s not called webcam but you should find it in ?imaging devices? -> USB video device

The webcam should work properly. Usually after the webcam software installation you should find the webcam software in the MSCONFIG -> Startup
If the webcam is listed there then this would mean that the webcam driver/software loads always while a notebook boot procedure.

In some cases there could be an compatibility issue between this software and an 3rd party applications like MS messenger or Skype for example.

In your case I recommend disabling the webcam software and further applications like MS messenger or Skype in MSCONFIG -> Startup.
Then clean the OS and registry using the CCLeaner.

I would also recommend updating the Vista to the latest state! All patches and hotfixes should be installed!

Finally if you would like to use the webcam then you could start the software manually.
The exe file should be placed in Camera Assistant Software.

Best regards

6 more replies
Relevance 75.69%

Hello , i made a clean install of windows 7 x64bit installed the webcam driver but i cant use my camera i get Webcam driver open fail. Restart camera or computer ... can someone help me ?

Answer:Satellite L650D Webcam driver open fail. Restart camera or computer

Hello, do you have Skype or another program installed that uses the webcam? Maybe it is taking exclusive control of the webcam.

Was it working ok with the factory Toshiba Windows installation? If yes, then you may just need to get the correct webcam driver from the Toshiba website from the L650D drivers page.

3 more replies
Relevance 106.19%

Greetings

I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.

None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."

Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.

I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.

If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?

Dave

Answer:Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

Hello

Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]

Furthermore it would be interesting to know if the same happens with ?factory settings?. Can you check this please?

Greets

5 more replies
Relevance 94.71%

Hi,

I have an older Toshiba Portege A600-13T Netbook, I am quite satisfied with it, but in the last time the WEBCAM is not working and I have no idea what to do. If I try to activate the camera I get the answer:

The WEB Camera couldn't been initialized

In Systemcontrol the message is:

The camera couldn't been started, Code 10

If I look at the driver and try to update, the message is:

The optimal driver is already installed

May be somebody has some idea what can I do and how to proceed. Sorry my bad english!

Thank you in advance and best regards
gh_1929

Answer:Portege A600-13T - webcam stopped work

Hi

Error code 10 means that the device could not be started.
This can be related to driver (software) problem as well as hardware problem.

Let?s see if its an software issue: to check this I would recommend you to uninstall the Chicony webcam software firstly.
As far as I know you should be able to uninstall the software in control panel ? programs & features.
In case the Chicony webcam software will not be listed there, go to device manager and uninstall the webcam driver which you should find under ?Imaging devices?.

After system reboot, go to Toshiba EU driver page and download the Chicony webcam software in order to perform new installation.
Probably you will need to reboot the notebook once again to get it working properly.

So lets hope this short procedure would solve your issue? of course only if the issue is related to software problem.

1 more replies
Relevance 92.66%

Hi - I have the 2-disc Toshiba Windows 7 upgrade but there is no option in the installation process to select 64 bit (I currently have a 32 bit Vista Home premium on there)

I have a Portege M800-11J - which says it supports 64 bit

Any clues on how i can change this?

Answer:Portege M800 - How to upgrade to Windows 7 64bit?

Hi

Sounds like that you didn?t understand how the upgrade works.

You can?t make an upgraded from every version. For example you can?t upgrade a 32bit version of Windows to a 64bit version or upgrade from a higher edition of Windows to a lower edition.

So that means you can only make the upgrade to 32bit Windows 7. For Windows 7 64bit you have to make new installation.

6 more replies
Relevance 92.66%

Hallo ich hab seit 2 Wochen Probleme mit meiner Webcam bekomme nur noch diese meldung Webcam Drive open fail. Please resart Camera or Computer

brauche eure hilfe das die Cam wieder geht weil ich sie fr skyp brauche

hab schon so viel bei google gelesen leider hat nichts geholfen neue treiber von webcam und bios waren auch ohne erfolg



Hello, I've been 2 weeks get problems with my webcam only this announcement Cam Drive open fail. Please resart camera or computer

need your help to the Cam goes back because I need them for skyp

've already read so much on google, unfortunately, has nothing to help new drivers of webcam and bios were also without success


Please Help me

Answer:Webcam Drive open fail. Please resart Camera or Computer

Webcam Drive open fail. Please resart Camera or Computer

2 more replies
Relevance 91.02%

sir, i have installed window 7 ultimate 64bit os. but my webcam i.e acer crystal eye webcam is not working but status of driver is showing as working properly.. help me out so that i can run my webcam..

Answer:Need W7 64Bit driver for Acer built-in webcam

Below are 2 links (I hope they both work, otherwise copy and past them into browser) the first is the support site for acer that I found the driver, the second is the link to the driver that I copied and pasted here for you.http://gd.panam.acer.com/home/http://global-download.acer.com/GDF...You MAY need to ininstall the camera first, then load the driver, then restart, letting windows find the camera again.

2 more replies
Relevance 91.02%

Hi I currently using this Lebeca webcam which was working fine on Vista 32bit
now Win7 64bit installed the webcam doesnt work anymore
help?

Answer:Webcam wont work after installed win7 64bit O.o?

Click devices and printers from the start menu.
Is there a yellow triangle showing up on any of the disks?
If so >right click>troubleshoot
Control panel>Hardware>Device Manager>Imaging Devices>Right Click>Update Software
See if that works

Dan

Look for an item with a yellow icon.

6 more replies
Relevance 90.61%

I have a strange problem with my M800:
after 20 minutes of audio playing, the computer is periodically freezing for about a second and then works ok for about a minute.

The problem is the same with any audio player I am using: WMP11 or AIMP2.5. It works well for the first 20 minutes, then it is starting freezing.

If I close one player and open the other one, it works ok for 20 minutes, then the problem appears.

I have to mention that I have the latest Toshiba driver.

Answer:Portege M800 sound frezzes for 1sec using Vista 64bit

Hm, that?s really strange?

Do you hear music from CD or HDD? Maybe something want to read or write a file on the HDD, so you have the freezes.

You can try to disable the TEMPRO in msconfig
Start => run => msconfig => Startup
Here you can disable it.

Check if you have the newest chipset driver from the Toshiba website.

I?m interested in, what is the solution of this problem.

6 more replies
Relevance 90.2%

Bonsoir,

Model: Satellite P200D
Modelnumber: PSPBQE-019002FR

The WebCam integrated in the laptop (driver : Chicony 1.7.148.0720 for Windows Vista) never works correctly.
MSN says I'dont see the WebCam and the companion software says "Graph render fail".
From the beginning and before install some software the Webcam had this randomized behaviour and it's very unpleasant.

It is impossible that I would be the only one to have this problem.
It does not seem to be a bug of hardware.
Then does somebody have a solution?

Thanks Christos and Merry Christmas to the forum

Answer:Integrated webcam does not work Graph render fail on Satellite P200D PSPBQE

Hello

Can you please use search option on this forum and put search terms ?webcam msn?. You will find some interesting threads about built in web cam and usage with different messengers.

At first check this one

Bye

2 more replies
Relevance 89.38%

Hiya,

firstly I am not sure if this is a warranty issue, but I always seem to be geting in post the closure of the offices at the moment.

The new laptop seems to occasionally play up and suggest the USB device not recognised.
On top of this the webcamera is not listed in the hardware settings.

I have tried re-installing the webcam drivers, but although they install ok the computer cannot actually find the webcam, i.e. its not listed in system devices, and forcing Vista to look for the camera does not result in any luck. (the microphone adjacent to the webcam works fine).
Every time I start the computer it now tells me I need to restart the webcam or the computer.

I am running Vista 32 bit, the 250D being a 1.9Athlon core duo with 2GB ram and definetly comes packaged with a webcam (I do seem to recall the little blue light coming on early during setup but never again since).

Is it worth doing a hard re-install, although Windows is normally pretty good at picking up new hardware surely??
I have had a look at the other webcam issues but the drivers are no good as I cannot actually make the webcam do anything.
I have been onto the Warranty page but trying to enter the Serial no. it says it doesn't exist.

Any ideas?

Thanks, Jason

Answer:Satellite L350D - Webcam doesn't work - webcam must be restarted

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: http://support.microsoft.com/kb/934374 (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

1 more replies
Relevance 88.97%

Hi,

I'm trying to use the Web Camera that came with laptop, it's a Satellite Pro T110-11L.

It's running Windows 7 64 bits, and I've already tried to install web camera drivers for Windows 7 64 bits and even the XP version that Toshiba site has on drivers page.

Both web camera drivers fail when installing giving the error "DMICheck Application stopped working".

Can you help?

Thanks,
Hugo Figueira

Answer:Webcam driver fails to install using Win 7 64bit on Satellite Pro T110-11L

Hello Hugo

According notebook specification your T model was delivered with preinstalled Win7 64bit Professional. Original recovery image contains preinstalled webcamera software and it is set to start automatically so I would like to know since when you have noticed this problem.

I cannot imagine this problem persists from the day one. Am I right about that?

Do you still use original preinstalled OS?
By the way: THIS is the right webcam driver for your notebook model.

7 more replies
Relevance 88.97%

Dear All, During reinstalled the Window 7 for the new harddisk, I am fail to installed the webcam driver at the last step (all other drivers all installed and ok), the fail message said "Camera device cannot found!" and set up fail.  Does anyone has the same problem? Thanks a lots for your help.













Solved!

Go to Solution.

Answer:S10 3t webcam driver installation problem (can't use webcam in MSN or face detect login)

Try holding the Fn key and pressing escape, this should turn the camera on.

3 more replies
Relevance 88.97%

hi, please help, Hp 620 Media Player cant play, webcam cant open saying " no webcam detected.", and currently been stuck on updates page for nearly 3 hours.

More replies
Relevance 88.56%

I have a sony vaio with built in webcam however the webcam hasnt worked for ages!
The little yellow light next to the camera lights up when i start the webcam but the screen is black. I have tried device manager-control panel but it says all the software is up to date and that the camera is working
 

More replies
Relevance 86.92%

Hi all,So, as the username hopefully indicates - a newbie to the x200s, which I bought recently, though I've been using thinkpad products for a few years now (a devoted fan!)My x200s did not come with a webcam and, since I am thousands of miles from home, I reckoned I would try and install one manually. Note that I have swaped its HDD for an SD & changed keyboard in the past with no problem, so I was assuming (foolishly, perhaps!) that vaguely knew what I was doing.I followed the instructions and user experiences on this thread, I purchased this camera - and got off to work.Even though everything seemed fine when adding the camera to the system, a strange thing happened after I rebooted (I run Linux Mint 16): neither the webcam, nor the thinklight were now working. After lots of testing, I assumed I must have just destroyed part of the cable during installation, and so I purchased this cable (Lenovo ThinkPad X200 LCD Video Cable 44C9909) and tried again. Same result! The only difference is that the first time round, an "lsusb" command on linux would return a Ricoh product (and I assume that's the webcam), but it would still not be recognised by Mint, while now, there's nothing. In both cases, the Thinklight didn't work.Since both the thinklight and the webcam come out at the same end (see the right end of the cable on this picture) I am assuming, of course, that the two are related.Would anyone know which of the clips on the left end of the cable on the same picture, abov... Read more

Answer:X200s tried to add webcam - now neither webcam, nor thinklight will work

Hi,
 
perhaps HMM and Service Video might help.
Be sure integrated camera is enabled in the BIOS Setup menu.

6 more replies
Relevance 86.51%

Hey all..... I have a D-Link DSB C100 Clear webcam, and my cd drive isn't working, so I downloaded the driver off the internet.
I unzipped the driver files to my computer, and I found them.. When I click on any of them, I get prompted by Windows to tell which program created it, and it gives me a list of my computer programs to choose from. I click on Explorer (is this right?), and when I do that, it doesn't open anything.
I restarted my computer with the camera plugged in, all to no avail. The camera didn't turn on, but it did tell me that it found a new USB device. I clicked on that, and then it told me that I didn't have the correct software for it.
I have used this webcam before, but I can't remember what it was like installing it. Recently I got a virus and had to reinstall windows XP completely from scratch, so I lost the webcam program. Anyhow, usually when it loads correctly, I will see the "D-Link" option in my start/programs menu. I keep rebooting, thinking it will show up, but it doesn't.
*hmmph*

It looks like the driver is there, but I don't know how to make it run. Any ideas?

--Mary
 

Answer:How do I open this webcam driver?

in the folder where the drivers are, look for a file that says SETUP.EXE or SETUP.MSI or INSTALL.EXE ..something along those lines. Double click that and it should install the drivers properly.
 

4 more replies
Relevance 86.1%

I hope this is the correct place to ask this question. I haven't wanted to ask because I was worried about where. Please move this if it's wrong.
I also need to repair drivers on my computer. the MMDRIVER.INF file is missing or damaged. It says use the windows disc 1 to system32 directory.
The problem I'm having is that suddenly my webcam doesn't work. My daughter gave me the computer, but never bothered to give me the CDs for it. Is there anything I can do to repair this without them?
Thank you,
Sudsy
 

Answer:Webcam driver needed & how to reinstall webcam

have you tried your computers own website for your drivers and downloads put in computer name and model number and operating system usaully found in computer properties regards lisa
 

1 more replies
Relevance 85.69%

About a week ago, my M800 laptop's multimedia buttons stopped working. They won't light up either. I've tried the Added Value Package fix and that doesn't seem to want to work for me. I downloaded TAVP but nothing happened.

Does anyone have any suggestions on how to make the buttons work again? Thanks. I'm running on a 32 bit OS (if you need to know).

Answer:Portege M800 - Multimedia buttons won't work

Hi l_vasic,

Have you checked the BIOS? As far as I know there you can also enable or disable these illumination buttons. It must be enabled?

Otherwise it would be interesting to know which OS you are using.
Did you download Value Added Package for Portege M800?

7 more replies
Relevance 85.69%

Hi all,
the LED Button, which does normally turn on/off LED Lights and LED Lights beside touchpad does not work anymore.
When pushing it flashes for about 1second and then turns off.
Thanx for replies

Answer:Portege M800 LED Button does not work anymore

May I ask you what operating system do you use?

As I?m not mistaken you mean the Toshiba Control button near the power button.
Am I right?

Depending on the M800 model you can use this button to mute the volume or to switch the illumination of the touchpad, brand logo and buttons on or off.

The M800 is not known to me but I know that some other notebook series supports an option in the BIOS called ?Illumination LED?. You can disable it and enable it.
Please enable it in the BIOS and save the settings.

Furthermore you should check the settings in the Toshiba Controls Utility. Maybe there is an option which could helps to control the button properties.

Last but not least a new driver reinstallation might solve this issue.

3 more replies
Relevance 84.87%

I have an old webcam that I got previously. My new computer is an ACER 3300 desktop. I want to use the webcam for skype but computer does not recognise it. W'cam is of a generic type is there a way f finding a driver/getting it to work?

Answer:Finding driver for webcam/getting it to work.

If you can't find a driver, Tesco's have a new Logitech (not top notch, but works) for 13 quid.

1 more replies
Relevance 84.87%

Hi,

I've got a question wich belongs to the HDMI output.
I have put Windows XP Home on my Portege with all driver from the Toshiba support page but my HDMI out does not works.

Now I've seen that there is a driver for Windows Vista called Toshiba HDMI Output.
Does anybody knows a driver called like this for Windows XP?
Or has anyone the same problem working with XP but the HDMI output does not works?

I hope someone can help me with this problem.

thx

dschumacher

Answer:Portege M800-105 - HDMI output driver for XP?

Hi

As far as I know this is a Intel High Definition Audio HDMI driver.
I?m not a M800 owner but I?ve got a U400 Satellite with HDMI output and installed XP.

To be honest I didn?t notice any yellow exclamation marks in my device manager but I installed the Intel High Definition Audio HDMI driver from the Intel page
http://www.intel.com/support/chipsets/sb/CS-009244.htm

Maybe this site will help you?

But note; some notebook features are not available in Win XP but only running Vista!

1 more replies
Relevance 84.46%

I am owner of the Toshiba Portege M800-105. Everything does its work. After 2 month working on it, my exposed sensitive touchkeys next to the POWER-Button does not work. After I deinstalled the "Vista-Value-Added-Package" everything is working proper. Why? Now my FN-Keys are not working or are diabled. Why?
Before deinstallation the package, the first button next to the power-button had the function to turn off the backlight from the Logo, from the senitive touchkeys an from my touchpad. NOW it turn off the sound!!!! Fairy weired if you aks me. How can I fix my buttons up to factory settings and get FN-Buttons working?

I reinstalled the value added package again, and have the save problem as before: the first two buttons next to the power button does not work!
Unter the Application: Thoshiba Button Support, for the first two buttons there are no Keynames depositd/marked so that I can change there configuration.
FN-Keys works after installation the package, though not the sensitive keys! Please, who can help me?

The Value Added Package has small programs. One of them is the Toshiba Button Support. Whenn I deinstall it everything works. When I install it, nothing works.

Thank you for Help on [email protected]

Message was edited by: Togan_1

Answer:Portege M800 - Exposed Sensitive Touchkeys does not work

Wow i have the same!! word by word problem!
please help us :)

[email protected]

5 more replies
Relevance 84.46%

For some reason my webcam won?t start. Its saying driver has failed to open.
Could you please help me find the right drivers please?

Answer:Re: Webcam wont start - driver has failed to open

Please let us know which notebook model do you have exactly.
Anyway, there are no 10 different drivers and now you must choose the right one.
The right driver for your notebook model you can find on Toshiba support page under http://eu.computers.toshiba-europe.com > Support & Download.

Just choose the right model.

3 more replies
Relevance 83.64%

Hi everyone,

I have a Portege PPM81E and am unable to get the microphone working after having upgraded to Windows 7.

I've tried all the drivers I've managed to find but no luck.

Is there anyone out there with the solution?

Thanks in advance!

Answer:Portege M800 - Microphone doesn't work after upgrade to Windows 7

Just few questions:
Have you upgraded original Vista version hat you got with your notebook or you have installed clean Win7 version?
Are all hardware components properly installed and listed in device manager?
How do you test mic functionality?
Is Microphone listed in sound properties > Recording devices?
Is mic set as default device?

5 more replies
Relevance 83.64%

Hi,
I upgraded my *portege M800* bought in *Canada* to *Windows 7 64 bit*.
Everything is right excepted the keyboard. it's a canadian bilingual keyboard with 86 keys with 13 function keys and a console buttons with 6 keys(mute, cd/dvd, play, stop,previous,next).
I didn't update any drivers because it works fine with Windows 7 drivers.

The problem is:
- the hot keys (Fn + ..) don't work anymore
- the console buttons with the 6 keys (play, pause, etc) don't work anymore

What I did:
- checked the driver of the keyboard in the device manager: its a microsoft driver
- tried to update it with a toshiba driver but *I didn't find it in the driver list for windows 7 or vista on the toshiba website*: [http://support.toshiba-tie.co.jp/windows7/download/PORTEGE_M800_64_cae.htm]

So, I don't know if it's a driver problem or anything else???

Regards

Answer:Portege M800 - After Windows 7 upgrade the FN keys don't work anymore

Hey,

These special functions of FN keys and multimedia buttons have nothing to do with the keyboard driver. Furthermore for the keyboard there is no driver update. There is only the Windows standard driver that can be used.

The point is that you need Toshiba Value Added Package and Flash Cards Support Utility. If you have bought the M800 in Canada, I assume it?s a Canadian model and therefore you can download all drivers here:
http://www.toshiba.ca

Check this!!

4 more replies
Relevance 83.64%

Hello,

I'am desperate.
1 month ago I bought a Satelite P300-190 with internal webcam.

Everythings seems to work, except the webcam.

I get the error when starting the software: "webcam driver open fail. please restart camera or computer"

I've read so many threads about this problem.
I've tried: update software, bios, display adapter, camera software,
followed most of the things specified in the treads, but still the same problem.

Is there an expert somewere who can help me to solve this probem ?

Thanks in advance,
Best regards, Jeroen.

Answer:Satellite P300: webcam driver open failed

* Download the updated Chicony Webcam driver from the Toshiba website drivers section. If you cannot find an updated driver, try a newer driver from another Toshiba Model.
* Install Vista Service Pack 1, or Vista Hotfix KB934374: http://support.microsoft.com/kb/934374 (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \


If that doesnt work, the best option would be to backup your data and run Recovery. If it still doesnt work, then the webcam itself may be faulty.

1 more replies
Relevance 83.64%

Whenever i start my computer it says "Webcam driver open failed, please restart your camera or computer".

Can someone help me to solve this problem or I have to buy a new camera?

Plz let me know as soon as possible

Thanks
ajoshi

Answer:Webcam driver open failed on Satellite A series

Hi

What OS are you using? Vista? What notebook model is it?
If yes please install the SP1 because it contains a Microsoft patch which helps to solve the webcam issue.
I had a similar issue and the SP1 was the key.

It would be also recommended to remove the old webcam software/driver and to download a webcam driver from the Toshiba European driver page and to reinstall it.

Check it out!

10 more replies
Relevance 83.23%

Hi

My Emachines E525 Laptop came with win 7 but i changed it to win 8 pro and it has a built in Camera and i wanted to use it to Recode video

Please note: i am trying to recode a video using my laptop camera so i will save the video in my hard drive

so first issue the driver wont work after installing the camera driver the application start and close
no error
So i am not sure how to get driver for it that works in windows 8 and


I tried manycams and other 3 software like easywebcam and so on and non of the would see webcam installed

I am not trying to chat or skye or anything i would love to have webcam working so i can recode the video and save it in my hard drive

https://support.gateway.com/us/en/em...x?modelId=1257

what i need:

1- to get webcam working

2- Find a software that is able to recode a video and save it into the hard drive




Please advise


Thank you very much

Answer:Emachines E525 Webcam driver won't work in windows 8 ??

Hi,

You need to post your issue on our Windows 8 Forum
cheers

Dave

2 more replies
Relevance 83.23%

I have windows 8 on SATELLITE C50-A-1JN I've tried so many times but the integrated webcam is not recognised whatsoever, there's no webcam in device manager and there is no driver available when I try search

More replies
Relevance 83.23%

Hello. My webcam driver does not work. Everytime i open dell webcam manger it says No Supported Webcam Driver Detected. But when i first got my laptop it was working just fine. I reinstalled the webcam center and the driver but it still does'nt work.

I run windows vista 32bit
Dell Inspiron 1525
 

More replies
Relevance 83.23%

Hello,

This Emachines E525 Laptop has a built in Camera and i wanted to use it to Recode video and save it onto my hard drive


Please note: i am trying to recode a video using my laptop camera so i will save the video in my hard drive

so first issue the driver wont work after installing the camera driver the application start and close
no error

I tried manycams and other 3 software like easywebcam and so on and non of the would see webcam installed

I am not trying to chat or skye or anything i would love to have webcam working so i can recode the video and save it in my hard drive

https://support.gateway.com/us/en/em...x?modelId=1257

what i need:

1- to get webcam working

2- Find a software that is able to recode a video and save it into the hard drive




Please advise


Thank you very much

Answer:Emachines E525 Webcam driver won't work in windows 8 ?

I'm afraid the only possible solution would be trying the 64bit 7 driver set to see if that will work on 8. As often the case the OEMs especially with any older models are typically fallen behind others at keeping up with the newest and latest version out. I waited a full year to see Vista x86 for an old tuner card due to that.

As far as any 3rd party wares you would need one written to work with eMachines to begin with once a working driver set was installed. Otherwise you will just end up back at Square One!

1 more replies
Relevance 83.23%

Hello,

Lately i found a webcam wich i haven't used for quite some time. I plugged it in, but the Windows XP Pro SP3 detected the webcam as an unknown USB device. I cannot find a driver manually, becouse i lost the package in which the webcam was in when i bought it, and there are no manufacturer nor model name written on the webcam itself. I disassembled the webcam and below are all the writings i found on the chipset:

PAL-A 94V-0
E197709 0744
TCI 12,0000
C1071119N
PN:001-261202-801 (or PN:001-26120L-801, couldn't excaly see which one is it.)
Rev. B1


I hope you guys know what thoose numbers means and you could help me out with finding a proper driver. I tried to google them all, but with no result.

Thanks in advance,
mussler

Answer:Webcam driver for unknown webcam.

Could you possibly take a picture of the webcam? Quite a few people don't take apart their cams, but know what they look like.

3 more replies
Relevance 82.82%

I upgraded Windows Vista by Windows 7 in my Toshiba Satellite L300 notebook. Drivers for chicony webcam installed automatically. Device manager is showing webcam with installed drivers and give message that device is working properly. But when I starts webcame the message appears stating "Webcam driver open fail. Please restart camera or computer."

What can I do for that?

Answer:Webcam driver open fails - Restart camera or computer

Unfortunately not much. Windows 7 is still not on the market and not supported. Toshiba does not offers tested drivers, tools and utilities for this OS.

By the way: if the cam assistant software is not started, can you use cam in Skype.
I will test Windows 7 next days and want to check cam functionality with Skype.

4 more replies
Relevance 82%

I've done installing XP on my Portege M800.And It working properly.
One thing that bothered me is Exclamation mark on SCSI and RAID controller in Device Manager Tab.
XP said that no drivers were installed.

Need Help to sweep away the Exclamation mark or what driver should I installed?
Thank You

Answer:Portege M800 - Exclamation mark On SCSI RAID Controller driver

SCSI RAID on a laptop? :eek:

Try the Intel Matrix Storage Manager fro the Toshiba Site.

1 more replies
Relevance 82%

On my new Toshiba Equium L350, there wasn't any camera assistant software. I downloaded one of the toshiba website.
I installed it, but it doesnt work.
Everytime I try to use it or when i go onto my user.

The webcam says error "Webcam driver failed to open. Please restart camera or computer".

I have tried restarting it and reinstalling it, but nothin works.

Can anyone help me?

Answer:Webcam driver failed to open - Please restart camera or Equium L350

Hi

I?ve got few questions;
Do you see the ?Camera Assist Software? running in the taskbar?
Do you use some applications like MS messenger which could lock the webcam?

I read about an webcam issue on Vista notebooks. It was related to the Vista OS. There was a bug which was solved with the installation of SP1.

Do you have SP1 installed?

3 more replies
Relevance 80.77%

Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.

Hardware
Series: A300
Model: PSAGCA -02Y010

Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123

Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.

Steps Taken

Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS

Reinstalled... Read more

Answer:Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

> The web cam doesn't show up at all in Device Manager - even when set to display hidden devices.
> I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager.

Does this mean that webcam does not appear in device manager if the lid is open? Right?
In such case it looks like there is no connection between webcam and motherboard.
As far as I know the internal cam is connected to motherboard?s USB controller and possibly there is a loose connection.

Possible solution: I think the technician should disasemble the notebook in order to check the connection :(

8 more replies
Relevance 79.13%

hi,

does anyone know the difference between M800-105 and M800-107?

Answer:Re: Difference between Portege M800-105 and M800-107

Hi

I don?t think that there is a big difference between both notebooks series.
The M800-105 was delivered in Germany and the M800-107 was delivered in other countries?

I think this is the main difference ;)

Regards

3 more replies
Relevance 78.31%

Hi, I have a Portege R30-A-1C5 and I can't find any webcam application on my laptop to see if it works (Win 7 Pro. 64bit op. syst.). I have visited Toshiba's website, but I did not find any webcam driver for this model of laptop.
Can somebody help me?
Thank you.

Answer:How can access webcam on Portege R30-A-1C5 ?

It seems that Toshiba does not provide single webcam application for this unit… the webcam driver should be part of the VAP (value added package)

But Is the webcam listed in the device manager?

If yes, you could use any 3rd party software for example: Skype to use the webcam…

3 more replies
Relevance 77.9%

Y40 experiences missing hardware (webcam &bluetooth) and code 10 and 43 (non-start) on USB 3.0 extensible driver. None of the USB ports work! I have attempted numerous reinstalls of drivers from lenoo and intel to no avial. It is not a hardware problem as the USB posrt work briefly during boot and i got them to work for a while when i swapped another harddrive in with windows 8.1 form a different laptop. I am stumped. so far I have tried1) reinstall windows 8.12) reinstall drivers3) uninstall hardware and reboot Please help I'm at my wits end. I've spent 3 days working on it Ughhhhhhh!













Solved!

Go to Solution.

Answer:Y40 USB, Bluetooth, Webcam FAIL!!! HELP!!!

Oh, forgot to mention I also did a soft reset of the bios, unplugged the 3.0 usb port/audio card.

2 more replies
Relevance 77.49%

Hi every body

How can i access to the built-in Webcam of my Portege R700 with a third part software Polycom PVX for exemple, in the configuration panel of this software i can choose the toshiba webcam as video device, but it doesn't work ( no image)


Thanks in advance for your help

Answer:Portege R700-1DL built in Webcam

Hello

To be honest I never heard about this problem but if you want to use the webcam with external software like Skype, you have to close the webcam software first. For example the webcam software will be started with Windows and you should close it before you start such an 3rd party program.

Check this!!!

3 more replies
Relevance 76.67%

When I try and use the webcam, it comes up with the following error message:

"Webcam driver open fail. Please restart camera or computer."

I've reinstalled the driver about 6 times, I've uninstalled it and tried downloading from different websites. All failed. The Camera Assistant Software will not open and no webcam or imaging device displays in the Device Manager. I've even tried restoring the laptop to factory settings and starting again, but to no avail.

I'm completely stuck. Can somebody please help?

Answer:Integrated Webcam problem on portege series

It is very strange. When you have started your notebook for the first time have you noticed some problems with webcam functionality?

Usually after clean OS installation using delivered recovery media everything should work well.

8 more replies
Relevance 76.67%

Hi,

When I clicked Camera Assistant Software i got this error: "webcam is either disabled or has failed. please check your webcam settings."

can some one help me on this?

Thanks,
Sagar

Answer:Portege R700 - Webcam is either disabled or has failed

Hi Sagar,

Hmm? Probably it?s just a driver malfunction. Have you already tried reinstalling the webcam driver? You can download the newest version on Toshiba website:
http://eu.computers.toshiba-europe.com

In your case I would remove the current webcam software and restart the computer. Then install the downloaded webcam software from Toshiba page and restart your computer again.

Can you confirm it?s working now?

2 more replies
Relevance 76.67%

Hi There!

I have been trying to get the webcam working on the Portege R600 from within Skype.

I've had it working in the past, but it stopped and now I just get a black screen when I load the video from within the settings. I have tried specifying default camera and also the chicony usb 2.0 camera both identical results from both. I updated to the latest version just now and removed and readded it in device manager. No luck.

Any ideas? Running fully patched Vista 32bit

Answer:Portege R600 and Webcam functionality in Skype

Seems like the problem only occurs if the unit is in the port replicator!

Any ideas on a fix?

2 more replies
Relevance 76.26%

I have searched on google, there is huge articles about this camera problem:Graph Reder Fail, which happend when using CAMERA ASSISTANT SOFTWEAR, which means the build in camera does not work!

My Model is Netbook Toshiba NB200-10Z. I have tried the solution which advised on internet websites, which is reinstalled the camera driver then updated. It however still can not make the camera work.

Please provide a solution for this problem.

Thank you very much!

Answer:NB200-10Z - Webcam graph render fail

Hi

Have you noticed this issue from the first day? I mean with ?factory settings? everything should work OK.
Have you installed THIS version?

2 more replies
Relevance 76.26%

Hey guys, need help with this!

I have a Toshiba Satellite P200 and when I try the webcam, a pop up comes saying that the webcam driver has failed! I want to talk on Skype, so how do I solve this problem?

Thanks!

Answer:In-built webcam fail on Satellite P200

Can you please tell us more about your notebook?
Which operating system do you use?

Does cam work with original preinstalled OS that you got with your notebook (Vista 32bit)?

1 more replies