Computer Support Forum

Portege R600 Toshiba button (backlight, toshiba assist) don't work

Question: Portege R600 Toshiba button (backlight, toshiba assist) don't work

Hi everyone,

I have problem with those two buttons on right top corrner on my toshiba r600, i just try everything and buttons not work.

I associate buttons with valid exe files in toshiba assist/toshiba button support/ register with target paths but buttons still not work,
also i check bios there are nothing that can enable/disable those buttons...etc...

all other things installed successfully such as drivers, software everything that i donwload from toshiba support page.

Any help???

My windows version is windows server 2008 enterprise sp1 x64.


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Preferred Solution: Portege R600 Toshiba button (backlight, toshiba assist) don't work

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Answer: Portege R600 Toshiba button (backlight, toshiba assist) don't work


Did the buttons work with the previous OS preinstalled by Toshiba?

I think the problem is the Windows Server 2008 enterprise sp1 x64?
Possibly the Value Added Package does not support it fully?

Of course the Windows Server 2008 OS is based on Vista but it?s not the same and I think this is the problem?

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I have a new Portege R600, delivered with Windows 7 32 Bit and the Switch On/Off Button for the Backlight does not work.
I Installed the newest VAP package, before I deinstalled the old one. Installed also the newest Bios version.

Used the Toshiba Button support and put in the backlight.exe file, still does not work. if I manually type on the backlight.exe file it works.
It is not a hardware issue, as IT put in the harddisk from my former R600 with XP professional and the button works.

Anything I can do?
Toshiba support is not able to help, talk about new installation, but is the the original one without a change.
Maybe in the Button support I need to put in an option in the empty file?

Answer:Portege R600 - Windows 7 Backlight Switch Button does not work

> Switch On/Off Button for the Backlight does not work.
As far as I know some BIOS versions contains the additional option in order to enable and disable the Illumination.
Please check if the illumination is not disabled in BIOS.

I searched also in this forum for some tips and found this thread:

Check this!

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The backlight button on my R600 is not working. I am not missing any drivers in device manager and the Hotkey Utilities for Display Devices is not a downloadable driver for Windows 7.

Any ideas?

Answer:Portege R600 - Backlight button is not working

Hi ldoodle,

I?m not sure what the problem is exactly because I don?t have this model but usually if there is a problem with some ?special? keys you have to reinstall Toshiba Value Added Package because it controls such special functions?

You can download it on official Toshiba website but I would recommend removing the old version first.

Check this!!!

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after reseting bios password on Toshiba Portege R600-13z i cant start up my laptop....nothing happends...start boot for a sec but turn off...what can i do....please help me...i never ever flashing my bios again...

Answer:how to start up toshiba portege r600 laptop a

You may need to contact Toshiba Support for this one. Be prepared to prove ownership of the laptop.

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Please help me,

I can't use the Toshiba DVD Player, every time I open it, appears the windows windows saying that the app has stop working...

When I see the error report, appears 'app crash'....

I've already gone to the Toshiba site to make the bios upgrade and have made the download of a new version Toshiba DVD player and the problem remains the same...

What can I do?

Thansk and Best Regards,

Hugo Cunha

Answer:Re: Portege R600-10Q- Toshiba DVD Player has stop working


In my opinion it?s simply a software issue.
It must be something wrong with your Operating System because in my cases everything is running properly.

To be honest I don?t know what?s wrong with your preinstalled Toshiba player and I think most people can provide only some suggestions so here is my suggestion.

First of all update the OS to the early time point.
Then remove the old Toshiba DVD player applications.
Reboot the notebook and then clean the OS and registry using the CCleaner (its free tool).
Then download the newest Toshiba DVD player tool (at this time v 1.40.20) and install it again.

Usually this should helps?

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Dear all,

My Toshiba laptop is Toshiba Portege R600 D260 with Toshiba PA3603U-1PRP Slim Port Replicator II (PN: PA3603U-1PRP), the problems is "Toshiba PA3603U-1PRP Slim Port Replicator II can't detect USB Port".

I wonder Toshiba PA3603U-1PRP Slim Port Replicator II is not suitable Toshiba Portege R600 - D260.
Please help me,
My skype: hau.vancong

Answer:Portege R600 can't detect Toshiba Slim Port Replicator II PA3603U-1PRP

According notebook specification, with this notebook you should use Toshiba Slim port replicator III with part number PA3681E-1PRP.

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On my brand new Toshiba Portege R930-15G I cannot call up the "Toshiba Security Assist" module,and only get the message "A required module is not installed".

If someone from Toshiba support is reading this forum, I would greatly appreciate getting a hint from what source I could download the required installation files.

May be somebody else has an idea how to solve the problem.


Answer:Portege R930-15G - Missing Toshiba Security Assist Module

>?I cannot call up the "Toshiba Security Assist"
Can you please tell us how do you do this? Do you use original preinstalled OS or own version?

On Toshiba download page you can find this tool, version 2.0.9. try to download and install it.

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I have a Tecra S10-142, with Windows XP.

The *Toshiba Assist Button* doesn't work because this utility isn't charged at startup.
What can I do to repair it? Where can I find the drivers to install this utility?

Thank you

Answer:Tecra S10-142 - How to repair Toshiba Assist Button?

hi pabmargon,

you have to install the "assist" driver which is available as a download at the toshiba website.

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I have a Toshiba Portege Z835 P330 ultrabook. I accidently broke the old screen and ordered a replacement from My original 14" screen was a samsung model. The one sent me was an LG. The First LG screen I received partially worked as in I could see graphics, but no backlight. I sent the screen back for an exchange, and they mailed me a replacement. Same problem: Graphics, but no backlight at all. I am perplexed. What could the issue be? I've quadruple checked the connection and restarted the laptop multiple times. It doesn't appear the video cable is damaged.

The Samsung model # of my original screen is LTN133AT25-T01
The LG Model # of the "compatible" replacement is LP133WH2

Any insight would be appreciated as im not looking forward to hashing it out with the tech anymore. Thanks

Answer:Backlight not working on replacement LED Screen Toshiba Portege z835

There are two types of laptop LCD displays: older versions that use a separate fluorescent backlight bulb with an inverter, and newer models that use a true LED backlight integral with the display screen.
Do you know which type your laptop uses? Pure LED backlit screens with have only one ribbon cable to it. CCFL screens will have a second connection.

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When I purchased my Satellite Pro A120 it had on its keyboard a large circular red label - `Test it! Toshiba Easy Guard' and 'Toshiba Assist Button' but I cannot find the Toshiba Assist Button on my laptop.

Has anybody found how to access this?

Answer:Satellite Pro A120 - Where to find the Toshiba Easy Guard & Assist Button


Toshiba Easy Guard is not a single too but a collection of different notebook properties which secures your notebook.
Check this Toshiba page about easy guard:

The Toshiba Assist button would start the Toshiba Assist tool:

You can optimize the button in this way:
1. Launch the Toshiba Assist utility using one of the methods described above.
2. From the left hand side of the Toshiba Assist window, click the OPTIMIZE tab.
3. Within the Optimize window, click the TOSHIBA Button Controls icon.
4. Within the Toshiba Controls Properties window, ensure that TOSHIBA Assist is selected from within the drop-down menu list and then click OK.
5. Close the TOSHIBA Assist window.

Check this:

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Hello ... Pls I need help I have notebok Toshiba A300D-20E ... I install Toshiba assist and accessories and it not work ...
what can I do with this ?

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Answer:Satellite A300D-20E - Toshiba assist does not work


The error says that registry is broken? maybe some entries are faulty? who knows?
I recommend uninstalling this software firstly.

Then you should clean and repair the registry using an special tool. I use CCleaner.
Its freeware and repairs the registry entries as well.

Run CCleaner several times also after an reboot.
Then you could try to install these tools again.

Good luck

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Hi I formatted my Toshiba Portege R200 reinstalling Windows and drivers without the recovery disc.

The problem is that after installing everything, I work the shortcut keys (Toshiba controls enabled in control panel to assign function keys). I'm afraid I lack Lag?n driver or program (Toshiba Control) to fix.

I would appreciate to help me to solve the problem.

Thanks and I look forward to news.

Answer:Toshiba Control buttons don't work - Portege R200

Which Windows?

If its XP, you should install the Common Modules first, then the other Toshiba utilities.

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The menu (Toshiba flashcards ) which shows up when one presses Fn + Fx - works well, but the wireless - Fn + F8 has dimmed out the menu item with the triangle standing on a vertical line with two vertical lines next to it - I think it's the symbol for wireless status. It's impossible to turn it on.

In the same way, the blue LED on the front of the computer which shows the status of the Wireless is permanently off, though the wireless works

Have tried to reinstall the WLAN driver but couldn't have found it anywhere.

Any advice?

Answer:Portege R400-600 - Toshiba flashcards - WLAN doesn't work


Additionally you have to enable the WLan antenna switch at the notebooks side if you want to enable and to use the wireless LAN!!!

If the notebook was equipped with BT and Wlan then the FN+F8 switches between these both function.
Please don?t forget this.

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I have successfully upgraded my Z830 to windows 10, but some Toshiba utilities don't work e.g. Fn key with top row of F1-12 and keyboard illumination. Does anyone know if Toshiba ill provide windows 10 drivers for this model, as they have for Z930? Or is there a way to use another set of drivers? I wouldn't have thought there was a lot of difference between the two models.

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My fingerprint scanner doesn't work very well. How do I solve this?

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Hi everyone,
first of all thank to all of you for make this forum work.

i have a toshiba portege z30-a and since a month ago my keyboard stopped working properly. I have no four, no six, and no esc and backspace, wich makes my life terrible with this laptop.

I have searched the internet and saw that many other people have the same iisue.
I've tried to reset the bios, to reinstall windows 10 but it seemed not to work.

Now i'm a bit desperated to find my very expensive laptop without use, which I find unacceptable.

of course i have tried to install latest drivers form toshiba but nothing seems to change this malfunction. nothing happens when i press these buttons.

Any idea?
thanks in advance.

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I had assumed that this sound was configurable but apparently the noisy click each time the left or right button is pressed cannot be stopped.

Answer:Portege R600 left and right button click sound annoys everyone nearby

Sorry but I don't know what do you mean with ?that sound?.
Do you writing about mechanical click or what?

Maybe you should check sound properties.

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Hello All,

for all people with the same problem - *Toshiba Button Support do not work after installation of VMware Workstation.*

Short solution:
After installation of vmware workstation 6.x or 7 - the default setting is "Disable Autorun on the host". (you can find it in: Edit -> Preferences -> Devices). Clear the hook and reboot. After restart, the buttons should be work.

The long version:
Toshiba Button Support uses the Windows function "MobilePC" - > " Hotstart". Hotstart only works, when the autostarting function was not deactivated (the value of registry key: +HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Po licies\Explorer\NoDriveTypeAutoRun+ is set to 0xFF). VMware set's this value per default to deactivate the CD/DVD Autorun feature. Switch on the autorun, reboot the Qosmio and Hotstart (and also the Toshiba Button Support) works fine. That's the whole problem.

Thomas Wermuth

Answer:Toshiba-Button-Support don't work with VMware Workstation

Thanks for the solution. :)

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R600-140 win 7 prof
I'm plugging in a usb video capture device, and a popup appears saying (approximately)

+this device would work better with USB 2.0 - click here for a list of usb ports+

I thought all the ports were usb 2.
I've just checked the drivers in control panel, and I am told they are all up to date.

Answer:Portege R600-140: message says: device would work better with USB 2.0

The notebook supports definitely the USB 2.0 ports.
I guess this message could appear due to different reasons: for example USB device malfunction.
Also the USB port problem could be responsible for such error message.

Therefore as first workaround I recommend you to remove the USB hubs and controllers from device manager list.
Open device manager, search for USB hubs and controllers and uninstall the driver.
Then reboot the notebook

Usually system will start to recognize the USB devices.

Note: during this procedure all external USB devices should be disconencted

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I have an r600 but there seems to have a problem with sd card,

sd cards to 2gb reads perfectly but if I put an SDHC with 16 gb sometimes read, sometimes not....

When I put the sdhc 16 gb and the pc recognizes it, if I try to paste a movie folder with 4gb, it appears an error message saying something about 'semaphoro error.....'

anyone knows what this means?


Answer:Portege R600-10Q - SD cards doesn't work always

I use an 8GB SanDisk Extreme as a real-time backup for work in process. I had the same problem with SDHC on my VAIO and then on this R600.

Eventually I discovered that the fit between the laptop's software and the SDHC card is often problematic, and there's no tech rep alive that knows why. The solution FOR ME was to try formatting the card on various machines until it was properly recognized on the R600, then I used the R600 to format it. Once done, it was reliable.

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My R600 has been on XP Pro SP3 since new, and runs very satisfactorily. However, there are Windows 7 features that I would like to use.

Has anyone here crossed over? What were the problems? Did the face recognition work? Fingerprint reader?

Above all, how is performance on Windows 7?


Answer:Portege R600-4201 - Does it work with Windows 7 properly?

As I can see Portege R600 is full supported for Win7 and I believe everything should work well.
Unfortunately I don?t have this notebook model but if the drivers are available and I presume all drivers, tools and utilities are tested and every of them will work well.

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Portege R600-11B Win 7 ultimate
I wanted to show my photos on the TV, using the vga output. Plugged everyting in, pressed FN+F5 and the dialog shows LCD. pressed it again, still lcd. tried arrow keys, no joy, still lcd.

plugged in my trusty R100 instead of the R600 and bingo, works fine

I'm 90% sure that this used to work on the R600. (In fact what i remember is that it just worked first time without any keyboard operation at all).

Anyone suggest anything pleased?


Answer:FN + F5 change display device doesn't work on Portege R600

It seems to be that your TV is not recognized properly.
Have you used FN+F5 option in the past?
Do you use original preinstalled OS that you got with your Portege notebook?

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Hello all,

Its my first post here =). I've just purchased a new Portege R600-10Q (PPR61E) and I've got a problem. The DVD drive does not open/work after Vista has works fine, or at least opens/orange light lit, prior to the login page but after that nothing.

I've done't the regedit high/low values thing to see if that works but still nothing.

The device does not appear in the device manager so I can't remove and reinstall.
I've done all the updates possible from both toshiba and MS, no avail.

Can anyone steer me in the right direction?

Thanks in advance.


Answer:Portege R600-10Q - DVD drive does not open/work after Vista boot

Hello Steve

I don't know what you have done in the past but I would like to know if everything works with ?factory settings?.
Have you tried to install Vista again using Toshiba recovery image?

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I have a Portege R600 that has an ExpressCard interface and I am trying to get this to work with a Radeon HD4650 through a NetStor Turbobox without success

It is impossible to detail more as I am told that the language is inappropriate although all that I am inputting are the messages displayed by the laptop

Hope that this works as a start

Answer:Portege R600: try to get the external graphics Radeon HD4650 to work


The notebook supports an simple ExpressCard slot.
Usually you should get all compatible ExpressCards working.
But I?ve never used the NetStor Turbobox so I cannot say exactly if its compatible or not with this ExpressCard slot.

Did you check the manufacturer support page of this NetStor Turbobox?
Maybe you will get more details about this device? maybe some special requirements are needed to use this?

Please post some info if you will get some?.

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Does the R600 support the sandisk "extreme 30 MB" or the SDXC card?

I ask because they seem to the only ones with 64Gb capacity. I need the maximum additional capacity possible


Answer:SDHC extreme or SDXC card work in Portege R600


As far as I know the SD card reader supports the SD card up to 2GB, SDHC up to 16Gb and mini SD card (with adapter) up to 2GB.

I didn?t find any details about the usage of bigger SDHC cards and I think you will have to test it yourself?. But in my opinion there could be a problem using such cards!

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How can I determine the version of Assist that is installed on my Satellite X200 1AA with Windows Vista Premium SP! operating system?

Answer:How can I determine the version of Toshiba Assist?

Go to control panel and start ?Programs and Features? option.
After full load you will find listed Toshiba Assist there.
Click on it and on the bottom you will find info about publisher, size and product version.

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I've recently downloaded and installed Assist tool on fresh installed Windows xp. The problem is that it does't have the same features
as it had on the old Windows mce system. I'm thinking here about optimizing tool for controlling cpu work (in the optimize tab).
The Assist which I have now has only mouse, sd memory card and accessibility features... :/

Can anyone help with that? Cheers.

Answer:Re: Qosmio G30-194 - problem with Toshiba Assist tool

This is definitely not ?Toshiba Assist ? problem. Problem is that you didnt install all other toshiba tools and utilities.
Toshiba tool is small tool where you can find shortcuts for all other tools so when you install missing tool they will be shown there.
Check please what is missing and install it.

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How/Where do you download the latest version of Toshiba Assist?

My laptop is a Satellite L500.


Answer:From where can I download Toshiba Assist for my Satellite L500?

Your question is pretty general so here is my answer:
You can download it from Toshiba download page -

If you need more details please post exact model name and preinstalled OS version.

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I have recently installed a new driver for toshiba assist for my A100-599, it is dated 14/2/2008.

I have uninstalled the old version and then installed the new one, I open the program and it doesnt display anything, what could be the problem?

Answer:Toshiba Assist problem on Satellite A100-599


are you sure you?ve downloaded the appropriate Assist for your machine? Maybe you confounded the models or something. The first step which I can suggest you is to:
1. Download, install and execute some registry cleaner
2. Uninstall the Toshiba Assist
3. Repeat step 1.)
4. Install the latest version of the Assist
5. Check if it works - if not check the Driver Download site and *update* *all* *drivers*
6. If this also does not resolve your problem, come here again, maybe we?ll find some other solution


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How can I remove the icon?

Answer:How to remove Toshiba Assist from start menu?


I have checked the screen shot and it seems that you use the Windows XP ?Start menu? and not the ?Classic Start menu?.
Please click right on the green Start button and select Properties.
Then the window ?Taskbar and Start Menu Properties? should appear.
Then switch to the tab ?Start menu? and press the ?Customize? button.

There you could try to clean the list of the programs
Please also check the ?Advanced? tab and the Start menu items list.

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I tried to install the last version of toshiba desktop assist
it says "You need to manually uninstall this component from your computer in order for this updated component to install".
unfortunately I tried to install it without uninstalling the older version and now when I try to uninstall the older version it says "The installation source for this product is not available. Verify that the source exists and that you can access it".
I tried to use revo uninstaller and it can't solve the problem and the Microsoft Fix it doesn't support Win10

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Hi everyone.

I'm new in this forum and hope someone can help me. I checked elsewhere but can't find any working solution. Here's the problem Im facing with my Tecra A8-103 laptop. I found last night (Oct. 31, 2009) that the buttons for Toshiba Assist and the button under it Toshiba Presentation are no longer working when pressing them. Is anyone having the same problem and how did you solve it? If someone knows how, please share it with me. I need a step by step solution as I am not good with computers. Thank you so much.

Other information regarding my Tecra A8-103:
It has built-in Windows Vista Business Edition in it when I bought it 2 years ago.
With the windows updates, I am now on SP2.
Model: PTA83E

Tried Solution but does not worked:
I reinstalled Value Added Package driver from Toshiba download site to no avail. What other option I have to get back this 2 buttons from working?

Please help me. Thanks early.

Winston from Philippines

Answer:Toshiba Assist & Presentation buttons on Tecra A8-103 are not working

Hello Winston

I don't have this notebook model but, as far as I know, these buttons can be defined by user. So try please to start button configuration tool and check if there is option where you can define which application should be open with each button.

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My buttons the "Toshiba Assist:" and the button below that is also not responding when i use them.
Can someone assist me in how i could go about making them work ?

* I already tried using/ installing Toshiba Assist application. It tells me to restart the system but it still doesn't work after it had been restarted.

Thanks in advance for whatever help i can get

Answer:Tecra A9 - Toshiba Assist buttons doen't response

You don?t write anything about your installed OS.
What OS are you using???

If you have installed Win XP then a Common Module and Toshiba Controls must be installed to ensure that all Toshiba button would functions.

If you are using the Vista OS you should reinstall the Toshiba Value Added Package.


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Before sending my Tecra M9 for attention at Tosh under warranty, I took care to do a full backup onto a separate HDD.

On the PC's return I was instructed to use a recovery CD and then re-install my backup.

Most of my original software and data appears to have been re-loaded, again using the tosh assist backup software.

But the outlook express files - the most precious! - appear not to have been restored. (Nor the MSOffice 2003 suite either).

There were some outlook express dbx files I saved separately on a memory stick, and trying to get them loaded back into the software seems impossible to me.

I am sure that all the files are in the backup, but how do I extract them please?


Answer:Re: Toshiba Assist backup not transferring Outlook Exprs data

As far as i know Toshiba Assist is small platform where you can find usefull overwiev to all most important functions. There you can find shortcuts to Toshiba specific tools but also shortcuts to Microsoft tools built in into preinstalled OS.

As far as i know link for back-up there is link to Microsoft tool and Toshiba has nothing to do with functionality of this tool.

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After installing Win7 Ultimate including all latest drivers downloaded from the Toshiba website, the following applications do not work anymore:

1) Toshiba Assist
The application (TInTouch.exe) loads but ends up with a blank screen.

2) TV button linked to TV
The StartLiveTV.exe application is loaded, it appears in TaskManager, but closes automatically not doing anything. When running Vista it launched Windows Media Center.

3) Dolby Button linked to Dolby
This should launch C:\Program Files\Dolby\Dolby Control Center\DolbyVistaConfig.exe but the application is gone and i cannot find a replacement on the Toshiba Website. (Latest sounddrivers are installed but Dolby application is missing)

Any thoughts on the 3 topics?

Answer:Qosmio G40: Toshiba Assist, StartLiveTV,Dolby (others?) not working anymore

Have you installed the Toshiba Value Added Package?

Do you have the latest G40 BIOS installed? (Latest is v2.20 I think)

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Hello everyone,

I've just bought a Satellite A300 - 1MC (model no. PSAG8E-00W00TEN) and i'm trying to use the Toshiba Assist software, but its asking me for a password and i have no idea what it is or where i can find it.

Any suggestions?

Also slightly off topic, the laptop has buttons for controlling media player, is there anyway i can change them to control iTunes?


Answer:Satellite A300-1MC PSAG8E - Toshiba Assist software asks for password

Have you tried to make an update of Toshiba Assist? A new version and all other Toshiba stuff you can find here:
Maybe the update will solve the problem.

About the control buttons? I think you must set iTunes as standard media player and select all file with playing iTunes.

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I do not like windows media player and I would like to listening music by other aplications.
I'm tried to change the buttons play/pause, next, prev to other application like iTunes or winamp but I couldn't change it.

I have Toshiba Satellite A100-0467.
Could you give me an advise for that?


(sorry for my awful english)

Answer:Change toshiba assist buttons for music players on a Satellite A100-467


which operating system do you use? Would be helpful to know. So my neighbor has a A100 too, but I ask you: where did you watched for these buttons to change?


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I have a Toshiba Satelite P305D and it seems the backlight went out. I was looking for a replacement andnoticed that you can buy a new LCD screen or a Inverter or a backlight lamp. How do I know if it is the LCD screen, the Inverter or the backlight lamp?

Answer:Toshiba Satelite P305D backlight went out....

Sign a flashlight at the acrren, at a 45* angle. Do you see the Windows desktop? (when powered on, of course)

The backlight is a part of the LCD, you know.

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I have a Toshiba Satellite A25-S207 When I turn the laptop on I can see a dim screen. but only if I shine a flashlight at the black screen. I was informed it could be my LCD inverter. I replaced the LCD inverter and the screen is still black. I can remote into the laptop from my desktop and see everything else is working fine. Does anyone have any ideal, what I can do to fix? Do I have to replace the LCD screen?
All advice is appreciated
Thank you
Agressor 1

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Hi. I've been having some trouble with my Toshiba Satellite L450. After starting the computer, the back light goes out after a few seconds. If I light up the screen with a lamp, I can still faintly see what's on it so the screen is still working. Closing the lid and opening it will make it light up for another few seconds. This happens regardless of software as the back light will go out even in the BIOS. I've tried to replace the inverter board with a new one (found one on ebay), but that made no difference. Since the screen is actually lighting up the back light has to be still working and since the inverter board wasn't the problem, I'm thinking that the screen is getting an order to shut off the backlight (as if the lid was closed). Does anyone have some tips?

Answer:Toshiba Satellite L450, backlight going out after a few seconds

You may need to replace the CCFL (fluorescent backlight) itself.
Process is similar to this: CCFL Backlight Installation|

Alternately, you could buy a new display screen, which would have the backlight attached.

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Are there any Toshiba people out there who would know if ALL the M30X series Satellites used the same or virtually the same backlight inverter?

My model number is simply M30x with no dash and additional characters (looked on bottom and on box) and all the compatibility info I can find is for M30X-Sxxxxx or M30X-x0. I'd feel more comfortable ordering the part, knowing the affirmative. MoniServ claims to have a hardier new inverter that I 'm planning to try.

My screen went dark after 2 and a half years use. I can still see an extremely faint shadow of the desktop; so I know the problem isn't something more drastic. I suppose it might also be the backlight itself - if so can someone help in finding the right part to replace that? Is that something a gutsy non-professional can do? I can send more info if needed - just tell me what.

Thank you SO much,


Answer:Toshiba Model Number, Backlight Inverter

you can disassembly the LCD assembly and you'll see the PN of your backlight module. however,you should know, that there's can be absence of BACKLIGHT_ENA signal,which coming from the MB, thus, the inverter module replacing won't helps.

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Hi all i got a lapptop for pennies off ebay but want some advice its a .......

has no hard drive can anyone tell me what hd will fit ok ?


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My laptop was okay last night but this morning it does not wish to know about connecting to the internet via wireless.Any suggestions please as to where to start...When you go to Start/Connect to/Show all connections - all I see is Local Area Connection box - I seem to recall it used to show all available connections.The other strange thing is I do not use a password but when I switch the laptop on I now get the password box.Thanks very much in advance.

Answer:toshiba portege win xp

As something seems to have got a bit messed up, I'd try running "System Restore" to see if that resolves it.

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Hi, on my P300 (although I suspect it will be on all models), there is an application "Program Files\Toshiba\TBS\Backlight.exe"

And I am wondering what it does, and how (if anything).
Running it normally, or as admin does nothing.


Answer:Satellite P300: What is Backlight.exe - Program Files\Toshiba\TBS

As I?m not mistaken this backlight.exe controls the LED illumination.
You know; it's the button and touchpad light.

Check this thread:


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I recently purchased a Portege ct 7000 lap-top for college used for about $100. it works great in al respects other than the battery. When I recharged it it would onlytake a 30% charge and and after repeated recharging this is degrading. I have priced batteries on several websites and most cost more than what I paid for the whole kit.

I have found several off brand batteries for non-Ct series portege 7000 models that look almost identical to mine. Will these work or do I need a CT series battery?

Answer:Toshiba Portege Ct 7000

Look at the Toshiba batteries for ct series and non-ct. If the product/order numbers are the same, then these models take the same batteries.

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I have just bought a Toshiba Portege m800. it comes with Vista but I want to get rid of that and install Windows 7

I was wondering if there is anything I should know about compatability issues?


Answer:Installing on Toshiba Portege

I have a toshiba laptop and it installed windows 7 perfectly on there... no issues what so ever (x86) picked up drivers etc automatically

btw, its a toshiba a200 that i have..cheers.

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Should I buy a Toshiba Portege M200 tablet pc and if any you have them tell me had you had any crashes or anything else

Answer:Toshiba Portege M200

click hereclick hereA couple of reviews.

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Ok so my keyboard is no longer working. I can't log in to even try to troubleshoot and my fingerprint password is not recorded. Every time I press on certain keys like th "O" it beeps continuously but my mouse and pad works. How the heck do I fix this? Is there a way to unlock the keypad? Should I take it apart? I am totally frustrated all my work is on this:

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I have been given a working Toshiba Portege 3020CT...

Windows 98SE
CPU - Currently Unknown

I can't connect it to the net till I go to work next week..Actually I can't do anything till I take it into work next week, but my project is to put Windows 2000 onto it and hopefully upgrade the HDD.

1 - Short of puling the machine apart sooner than I have to, would anyone happen to know if I can throw in a 2.5" 40Gig HDD? (Does anyone know the physical size of the drive?)

2 - How can I find out the CPU speed? I usually use SIW but USB and internet are out of the question at the moment. In Control Panel > System it only shows IntelGenuine (r) processor.

3 - Any recommendations on how I can install 2000? The system is waaaay to old to support USB booting, the only relevant drive this machine has is an external floppy. I might be able to get my hands on a PCMCIA network card but somehow I doubt this machine supports network booting.

Apparently this model has run 2000 before|PAP302U#

Any hints, tips, advice or tales of past experience would be appreciated.

Thank you


Answer:Toshiba Portege 3020CT

Current course of action:

One open surgery on my new laptop reveals a 2.5" drive...This drive (working Windows98SE including drivers) will be stored elsewhere in case the win2000 idea goes horribly pear shaped

I'm going to grab my last spare 40Gig HDD, Format 10Gb for Coredrive and the remaining 30Gig Ill xfer the installation data for Windows2000 and any files I will need including drivers for my wireless card so I can hopefully use it on the net.

I'm still unsure of the CPU but apparently these machines are generally 300Mhz

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hai all i have problem with my new thoshiba PORTEGE M 822 . when i power on my laptop a white screen with a moving cursor will appear without going to operating system . Again when i power on the system a message will appear " user lacking wait" ,"please login by password and entrol fingerprint". can anybody suggest a remedy for this problem.

Answer:Problem with Toshiba Portege M 822

try to remove cmos battery and remember your password(if you set one).

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1- How can I restore this laptop to factory state?
2- Can I replace this laptop's graphic card?
3- Can I upgrade it's processor?

Answer:Toshiba Portege R705-P42

and 1 more thing,i've installed Kapersky 2012, so,if i've restore my laptop to the factory state,how about the kapersky?would i able to install it once again?,

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First off, sorry if I'm posting in the wrong forum mod, please move as needed. Thanks in advance...

It all started when this new-to-me machine, which was dropped several weeks ago to seemingly no ill effect on anything but the case, froze as it seemed to be going into slleep mode. Or maybe hibernation. In any case the Teletubbies-green hills were the only thing on the screen, when I decided to power the machine it had been sitting that way for several minutes, something it had never done. A few seconds later after depressing the power button, it was off. Maybe twenty minutes later, I turned the laptop back on again. But this time no Windows XP Pro SP2 startup screen, just the following error, after and while hearing the hard drive repeatedly do a short seek:
Invalid Boot.ini
Booting from C:\windows\

Or something very similar. At any rate, the machine would restart after a few minutes of showing this and repeat the process: BIOS boot screen, black screen, error screen.

So I have a few questions:
1. Do I have a bad 1.8" 40GB hard disk on my hands? If so, where to get a new one? An iPod? Maybe a $350 classic's 160 gig would work? Or maybe I could run GRC's SpinRite on the drive?
2. How would I access the drive to either fix the boot.ini, scan it with SpinRite or other software, reinstall Windows, etc.? I didn't get an optical or other drive with this eBay purchase and I didn't see anything in the BIOS for USB booting...does that mean... Read more

Answer:Toshiba Portege R100 - HDD Gone? Something Else? Help thx

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I have installed Windows XP on my Toshiba so I can use my WIFI Router. XP installed OK, but does not see the CDROM which plugs into the PC card slot. This meets I can not install anything on CDROM's.

Does anyone know how to fix this?


Answer:XP on Toshiba Portege 3110CT

Have you downloaded and installed all the motherb oard drivers ?

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Ok, so I have a client that has a Toshiba Portege M780 and she wants the touchpad disabled because whenever she is typing she brushes against it and causes the curser to jump to a field that she does not want to type in. This computer is used by a doctor in her office to file out patient medical records and reports. She uses a wireless mouse so she does not need the touchpad. The fn + F9 is supposed to disable the touchpad but it doesn't. I did some researching found some more recent drivers for the Alps touchpad that she has and installed them as they were supposed to correct this issue but they haven't. I have also tried uninstalling it but it just re-installs on reboot. In the properties the disable button is greyed out so cannot use that. Have selected disable in services but it is still working. Any ideas I what I can try next?

Answer:Toshiba Portege M780

Can't you disable it in device manager?

Did you install chipset drivers?

You could just unhook it, but you'd have to open the case for that.

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I would love to use it for art n' stuff

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I have a Toshiba Portege 4000 which has a clean install of all progs (XP sp2 Office 2003 etc).Whenever I am using any prog or downloading info off the web or even listening to a CD or DVD etc - after 5 - 10 minutes the PC will lock up. No events in the Event Viewer and only a power off will work. I have new memory and new HD but the problem is still there.I have installed a small util to look at temperature on my Laptop (altho the fan seems to be spinnin ok) and it does reach 66c on the CPU.Is this the problem ?Thanks for any info.Leep

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I bought a Toshiba Portege Z830 for my mom today, which I brang home and unboxed to test and install certain software on it.
I have a working hot-stop aswell as a cable connection, whom both function perfectly at this moment. Even tho I can connect with several devices on the wireless network (ipad, iphone, laptops, etc) I can't connect with the new Toshiba.
Since it's returning me an adapter error I suspect a malfunction in the devices drivers. The problem is, there are no drivers on toshiba's site for the wireless adapter.
Under the Network adapters tab in Device Mananger, I can find the Atheros AR9002WB-1NG Wireless Network Adapter and the Intel 82579V Gigabit Network Connection, who - according to Windows - are working properly.
What can I do so I can connect this darn thing by wireless? ._.

Answer:Toshiba Portege wireless issues

can we see an ipconfig /all - also an xirrus screen shot

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the note... Read more

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My husband brought home a Toshiba Portege M200/M205 from a foreclosure cleanout that he was doing that apparently crashed. Black screen that says "safe mode", "start normally", etc. I restarted it in Safe Mode. It starts to run a scan saying components regarding sysem 32 and then gets to a screen that says "PXE-E61 media test failure, check cable; PXE-MOF: Exiting intel boot agent. Insert system disk in any key" I don't have a system disk. Can I do anything with this tablet or should I just trash it?

Answer:toshiba portege M200]M205


PXE-E61 media test failure

This means that the the Boot File on the HDD is corrupted or the HDD has failed and the boot sequence has by passed the HDD and is going to the next device in the Boot Sequence which is a Network Boot which fails.
Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Seatools or Drive Fitness in my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.

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Hello,Apologies if I've posted this in the wrong subforum.I have a Toshiba Portege that runs Vista. A few weeks ago, I installed new Synaptics touchpad drivers. Everything seemed normal, but when I restarted the computer as directed, it froze on the black screen that says "Toshiba - Leading Innovation." I had to shut it off by taking the battery out and unplugging it. I spent an hour or two restarting it over and over, only to have it freeze every time. Then, on one of my startup attempts, I got a different screen - something about my computer being unable to start up properly and repairing the problem. I followed the prompts and was able to get onto my Desktop. I figured the problem must be related to the new Synaptics touchpad driver, so I did a system restore to get rid of it. I thought the problem was solved.Last night I installed a webcam driver. A while later, I installed FinePix Viewer. FinePix Viewer installed successfully and prompted me to reboot, so I did. I ran into the same problem I described above - the screen kept freezing at startup. Things I tried:1) Waiting to see if the laptop was just taking longer than normal to start. Nope: definitely frozen.2) Unplugging the laptop, removing the batteries and then holding the power button down for several minutes. Didn't help.3) Tapping F2 as soon as the computer started. It would sometimes beep and say loading, please wait, but would then freeze.4) Tapping F12 as soon as the compu... Read more

Answer:Toshiba Portege Freezes at Startup

those lights flashing are error codes that could point to the issue, that maybe in your Toshiba Documentation.

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I recently purchased a used Toshiba Portege ct7000. I the college That I attend offers wireless internet and I am completely clueless as to what is neede to hook into this. what hardware is needed to utilize wireless internet? and do you need to subscribe to a wireless internet provider? I am pretty clueless and at home my family is still using dial-up.

Answer:Toshiba Portege 7000ct wireless?

You need a wireless adapter in your laptop. If you currently don't have one then you can buy it. Something that goes into the PCMCIA slot would be the simplest.

Usually you don't need any subscription to gain access to normal WiFi networks. At most you have to register your computer with the network owner.

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Hi All,

I want to install XP Pro onto my laptop, I have all the drivers sorted out.

I loaded the cd int the external cd rom and started the install, I have done this as an upgrade and fresh install, but the cd rom is not recognised and I have to terminate it.

Is their any other way of doing this. Could I use a lan connection ??

I am baffled and as I have spent money on the XP Pro full version I would like to use it.

Any help will be fantastic


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I am looking to purchase a new replacement screen for my Toshiba Portege - here in Australia they can cost way over $500 and in the US $100 range. Unfortunately no one seems to have them in stock and wonder if any poster may know of where I can buy one as a good price.. My Toshiba was only 1 year old when the screen died and Toshiba refuses to honor the guarantee because they state I caused the damage - well it was sitting on my desk whilst I having breakfast and when I returned to the desk and moved the mouse there was nothing on the screen except black and white solid forms. :cry
Full details of the screen are

1. LT121DEVBK00.
2. ADLR8I103081
3. G33C00052110

Numbers on back of computer
Model no. PPA60A-01H00G
ACN: 001320421

Any help would be appreciated.

Answer:Replacement screen for Toshiba Portege

There is always sites like Ebay that you could try.

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I have been looking at a second hand Toshiba Portege 7020ct and wondered if anyone in the Forum has experience of this laptop. I know it comes with an external CD rom and Floppy. Does this mean I can only copy to the floppy? Will I be able to play "simple" games on it? I mainly need it as a second machine for word processing, surfing the net and family history.Would welcome any comments please.

Answer:Toshiba Portege 7020ct - Any good?

all depend how much it should play simple CD, what are specs?tell us how much it will cost you then people can judge if it is a good deal or not

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I have a Toshiba Portege S100 that im trying to do a clean install of xp on. The XP installation recognises the hard drive fine and completes the installation of XP, however when it reboots I get a 7B (Stop Code) blue screen error a couple of seconds after reaching the XP loading screen. I have tried with a slipstreamed XP disc with the Toshiba RAID drivers added and also using F6 during the install to add the RAID drivers manually. Same result. I have also tried performing the install with the RAID set to JBOD and to 1RAID-0, same result. I've tried different hard drives and i've also tried in another S100 (we have 4 here to get XP onto.)

I hoping to get some fresh thoughts on this as it feels like i've been staring at the same crossword clue for 4 days if you know what i mean.

Kind Regards


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I like to buy Portege R400 but in Toshiba website:

This product is not avavilable anymore. However, only Portege M750 models are available:

Is that mean Portege R400 is older model than Portege M750?

Can we consider Portege R400 a powerful machine for using Visual Studio .NET?

Thank you,

Answer:Portege R400 not available on Toshiba website


The Prot?g? R400 can be found on Toshiba European page.\ -> Laptops -> Discontinued models

I would recommend searching in internet for some online dealers who offers this small baby..

I?m sure you will find some dealers and some more details about the power of Portege R400!

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Well long story short. My "pcmcia slot" is history... broke a pin off inside "National parts depot" wants $1,100 for a new mainboard.
So I disasambled the poor little tablet to see if I could fix it.
I took my time and carfully put it all back together, I mean it was down to every last screw almost. Anyway got it all back together and booted up fine.
Every thing works but the "Pcmcia slot" (I knew that wouldnt work)
But now the wireless card is not working,Doesn't show up in the device Mngr.
Now there are 3 wires Labeled K, J and I. Coming from the LCD that I belive holds the antenna.
Two of the wires are hooked up to the wirelesscard, I believe.
The 3rd wire is a little shorter and doesn't reach the card,and I couldn,t find a place to put it. So I left it unplugged.
If anyone can help or you can steer me in the right direction as to where the 3rd wire goes or to a .pdf file that has more information then the one I used. Thank you in advance.
Also can I repair the PCMCIA? Put new pins in?
If you would like a copy of the .pdf I am using you'll have to e-mail me, It's to big to upload
LOL Oh yea
Just after I did a REMOTE install off the 3 recovery cd's.
Wouldn't ya know Toshiba comes out with a USB boot floppy. Installed XP Tablet to a 2nd HDD off a "Iomega usb cd\rw"

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Hello everyone, I bought from Amazon a Toshiba Portege Z30, and it came pre-installed Windows 10 Pro.
In the instructions it states that I can restore to Windows 7 Pro, but when I try to download the ISO from the Microsoft page, it tells me that my key is invalid.

Is it a page fault, or is my key not valid to activate W7?

If I get an ISO of Windows 7 Pro, do you think it will be automatically activated with the original key that came with the laptop?

Have a good day!

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I want to installed the toshiba driver package valued add (power meter tool etc) in my Win7.
But if i try to install it the setup routine says, that i havent a Toshiba Notebook or my Bios is to low for that.
I have Bios Version 3.80 and i doesnt find any newer Bios version for the M400

any ideas about the error message?


Answer:Portege M400 and the Toshiba valued add

I can just imagine your old Portege m400 is not Win7 supported.
Where you downloaded VAP for your notebook model when M400 is not on the list for Win7 drivers?

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Dear forum members,

can any of you help me with the Toshiba original Recovery CD for my Portege P2000. Mine doesn't unfortunately work and I have to re-install the system.

Many many thanks in advance for whoever might be able to help me.
Regards from Paris

Answer:Recovery CD for Toshiba Portege P2000

I think you will have to go to an ASP. They should be able to order such a disc for you.

You can use this page to find an ASP near you:

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Hi I?m new on forum.

I have problem. I can?t find on Toshiba support drivers and utilities for this model, where I can find all working this kind of software (console, power saver etc.)?

Answer:Need drivers for Toshiba Portege 3500


First of all, welcome in the forum!

Did you searched on the Toshiba website? There you can find all drivers who you need for this model. => Support & Downloads => Download Drivers
*Archive* => Portege => Portege 3xxx => Portege 3500


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I have a tosh portege with an inbuilt scsi sd slot, but the card cannot be read. device manager says its working normally, and loading a card gets the xp gong. then my pc freezes briefly and the sd card shows 'unreadable' under 'properties'. tried three cards, no joy. any ideas?

Answer:Toshiba portege can't read sd card

definately a driver issue...

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I have a Portege M750 tablet. This is the first computer I have ever purchased that did not come with disks to restore it after a crash, and it is the first one that I have needed those disks! The hard drive was going bad and so it has been replaced. The person who replaced it got the tablet pen to work fine, and got Windows Vista reinstalled, but I need the Toshiba software that makes the special buttons on the computer work (such as the screen rotate button) and causes the screen view to rotate when I flip the screen into tablet mode.

How do I get this software?

In case it helps, I DO still have the old hard drive and it still works sufficiently that I can get things off it - just has a bad section but there isn't much lost in the bad section.

Thanks in advance for any help.

Answer:Portege M750 - Where to get Toshiba software?

Hi organzier,

First of all your notebook wasn?t equipped with a recovery disk because you have to create this disk yourself using Toshiba recovery disk creator. Everything of these was preinstalled on your computer but you didn?t do that and now it?s too late? Why you didn?t read the user manual?

Anyway, now you can get all drivers and tools from the official Toshiba website: > Support & Downloads > Download Drivers

Check this!!!

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I have a Toshiba Portege M200 running XP that won&#8217;t boot. The Toshiba splash screen comes up then goes away, the HDD light turns on once and then shuts off and nothing happens. I tried hitting F12 to get into the bios but then the splash screen stays up and nothing else happens. I can get into the advanced startup menu by hitting F8. I tried booting to safe mode and last known good configuration but still nothing happened.

I also tried taking out the battery and booting it without the battery because I read that may work, but I had no luck with that either.

Does anyone know how I can troubleshoot this?

Thanks for reading,


Answer:Toshiba Portege m200 won't boot

Try downloading Fedora Linux iso, and burn that image to a CD. Boot with it, and when it comes to its desktop, you will see all your hard drives. IF the CD won't boot, then its a machine problem. If the hd doesnt show up, then we know it is a hd problem. If the hd does show up, you can copy out all your data onto a usb memory stick.

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I have a Toshiba Portege 4010 laptop and when I went into Phones and modems the two inbuilt modem drivers PCIMCA and AMR software modem both had not present next to them. I then uninstalled the modem drivers from the device manager expecting them to be automatically installed on reboot but that did not happen. I then installed the modem drivers from the Tools and Utilities CD after installing the drivers and rebooting the computer I went back into Phones and modems in the control panel and it was blank. I then tried installing the modem drivers from the Toshiba Website but that did not work either. Does anyoone know where I am going wrong or how to resolve this problem.

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hey everyone...sorry to bother you with such a dumb question but i cant for the life of me find out how to enter the bios on this model. ive tried f1-f12 and del and nothing seems to work?

any thoughts?

Answer:toshiba portege 3480CT bios

Try Esc.

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Can any one tell what make and model Toshiba portege 2000 uses

any info


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I'm trying to reinstall XP for a friend of mine. His laptop is a Toshiba Portege Tablet and it has no CD drive. I have an external USB CD drive but this particular laptop has no USB boot option. Why it was built this way is beyond me. How can I reinstall windows? I've already tried taking the HD out, inserting it into an enclosure and plugging it into my business laptop, booting my laptop with the Windows XP CD, and installing XP to the enclosured HD that way, but with no luck. What can I do? Thanks for any responses.

Answer:Toshiba Portege Tablet Reload


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I have the above PC which I want to re-image with the recovery discs but I am having a problem getting that far. I have a floppy bootdisk (which will also allow me to access the recovery discs from a usb cd:rom drive - I'm told). I don't get that far though - from the boot screen (start up and F12) if I select floppy drive to boot I just go to flashing cursor... and that's it. If I select internal harddrive I get a warning that a file is missing or corrupt:


Any help much appreciated.

Best regards,


Answer:Toshiba Portege R100 Bootup

Do you have an actual XP CD from Microsoft? I have NEVER had good experiences with recovery disks as they tend to not work half the time.

You may need to contact Toshiba for a new set of disks. If you had an XP CD we could maybe fix the underlying error.


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I have bought a Portege R100 on eBay, which came with W2k Pro installed. As the unit had a Windows COA sticker for XP Pro underneath, I thought I would like to install XP instead.

Toshiba, however, tell me they are unable to send me a Recovery CD because the unit was shipped with SP1 and Microsoft "does not allow" Toshiba to send out Recovery CDs for these units.

Is there anything I can do, other than buy a new retail copy of XP?

Answer:Portege too old to send the Toshiba Recovery CD

It looks like this is not possible!
But at the other hand you could install the OS from the original Microsoft CD and could download all the necessary and important XP drivers from the Toshiba Europe driver page.

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We have a 7000CT with Windows 2000 on it and some how the display brightness got turned down by about 50% Does anyone know how to brighten up the display, There are not controls on the laptop to be found that will do this

Answer:Toshiba Portege 7000CT users

Well I have a different model but on mine I can press FN and the UP arrow to increase the brightness. The picture on the UP arrow looks like a sun and an solid triangle pointing up - see if yours has something similiar.

Also Toshiba Support for 7000CT:

User guides on left.

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I have a laptop Toshiba Portege 7000CT and could not access anything, always received a stop error message, so I erased the hard drive. Now I need help to install win 2000 and all the drivers, bios, etc. necessary and not sure how to proceed. Can anyone assist in this process? Your help is appreciated.

Answer:Help with Toshiba Portege 7000CT for OP install

here's a detailed illustrated win2k installation guide:

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i was given a toshiba portege 3500 recently. the catch is that there was no hd. so i bought a new one. to my surprise there is no floppy drive or a cd drive. is there any way that i can install windows on the hd? i have an external cd drive but it doesnt seem to be detected. any help would be much appreciated!



Answer:Toshiba Portege 3500 XP Install??

I would first check the specs on it make sure it has enough power to install XP
If it does go in the BIOS and check for an option for trying other boot devices
You can read up on booting from USB devices here:

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My Toshiba Portege 7020 CT came with 128 MB of internal memory plus 64 MB expansion memory.

Would this particular model accept a 128-MB expansion memory chip as substitute for the 64-MB it
came with originally?

Thank you for your help.

Answer:Toshiba Portege 7020 CT memory.

Hi josebencosme, Welcome to TSG !!
If you are asking if you can add a 128 mb stick instead of the 64 , yes. Look here !!


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I have problem with my Toshiba and I cant report it due to Toshiba website error.
When I'm on this site: and I enter serial numer of my PORTEGE Z930-14D which is 8D032137H nothing happens. The page which will appear is blank, and I cant check even the status on guarantee.

Please check it out, why the Toshiba website dont work correcly in my case.

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I browsed the forum and tried some of the solutions, but my SD card stopped working and I could not get the card reader to function again. I don't know why it would have stopped working, but I had been installing and uninstalling some software recently.

After trying to remove and re-install the driver, I still could not get it working. To clean up a bit, I performed a system restore from almost a week ago. Everything is good EXCEPT the SD card reader.

My system is a Toshiba Portege Z835-P370.

If I start > run > D:\
I get "The system cannot find the drive specified."

Under Control > Computer Management > System Tools > Device Drivers
I see IDE ATA/ATAPI controllers
- Intel(R) Mobile Express Chipset SATA AHCI Controller
- Ricoh PCIe SDXC/MMC Host Controller.

Toshiba's driver site Model Content Page shows the SD driver to be a Ricoh driver.
The card itself was readable and still is on other PCs.

Windows 7 pro is up-to-date.

Suggestions? Thanks.

Answer:Help? Toshiba Portege SD card no longer working!

I had the same problem with my Toshiba laptop, and i downloaded the driver from the Canadian website as i am from canada and it didn't work. So I went to the Toshiba UK website and downloaded the drivers from there and it worked fine. You can try this website from toshiba UK website, It may not be the one that you need but it might work its worth a try it won't hurt anything to try it. Thats how i fixed my Hotkey issue.

Download Windows 7 drivers:

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I am fixing my Nanna's laptop for her and I am having some problems with the Wireless. It does not want to connect to my Router and gives me the Windows error message
Windows is unable to connect to the selected network." The network may no longer be in range. Please refresh the list of available networks and try to connect again." Your in range of the network (right in the same room as the wireless access point). And when you refresh the list, the network still shows up there.

It seems that it will only connect to Routers which use WEP security and not ones which use WPA.

I have looked on the Toshiba site for the Wireless Drivers to see if there is any updated ones and used the Driver Update Utility on Intel's download site and that tells me that the latest wireless driver is installed.

Does anyone know how I can fix this to get it to connect to Routers with WPA security?

Answer:Toshiba Portege A100 Wireless Problem

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I have a Portege 3010CT that has a Port 24x PCMCIA CD-ROM. The old hard drive is toast and I have installed a new (completely blank) hard drive, onto which I am trying to install Windows 2000. I have updated the Bios to the latest available from Toshiba (8.00) and set the PC Card Controller Mode to PCIC Compatible.

I have created a diskette to boot with drivers for the CDROM from handle old Port/Noteworthy peripherals) and I keep getting the following error:

PCCARD CDROM Driver 2.27 - (C) Archos 94-98
No Unit Found: driver dumped

A:\>A:\mscdex /D:MSCD001
Device driver not found: 'MSCD001'.
No Valid CDROM device drivers selected.

The CD-ROM has power, the light is on, the cd spins, and the cd tray opens when the button is pushed. Any suggestions?? Or if it is easier, is there a way to create a boot disk to allow me to connect to our network, so I can access the CD-ROM from a share? Thanks.

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So I have made sure that the boot option in the Advanced Settings were set to CMS and that my first boot device is USB OCC, however, I am still unable to boot from a live CD. I did some research and found that they mention disabling the Secure Boot option, but that is not an option under the Security tab. Where it should be, is a setting for TPM. Help please.

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The original battery is dead, charge indicator light does not come
on at all when power cord is plugged in.
Bought new battery, charging light comes on when power cord is
plugged in but battery will not power on the computer. Could there
be a problem with the battery I purchased, or is there be a problem
with the connection? Has anyone experienced this?

I guess it could be either, though it is odd though that the charge
light comes on as if charging and did not on the old dead cell.
Makes me think that perhaps the new battery is not holding enough
charge to power on laptop and the problem is the battery not the
Can anyone help?

Answer:Toshiba Portege 7020ct Battery won't power on

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I spill a bit of liquid on the back of my Toshiba portege z830. And now can't start it. The fan doesn't spin and the icons light but not the one next battery icon.

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