Computer Support Forum

Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

Question: Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

Hi,

I have a Toshiba Portege Z30-A
Maybe someone was able to perform the upgrade bios in windows 7 64 bit?

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Preferred Solution: Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Re: Portege Z30-A - Bios update 3.80-WIN using Win 7 64bit

I upgraded to 3.70 EC 1.4 as soon as I got hands on my Z30t-A and when I noticed the 3.80 was available I downloaded the zip file. None of the 15 files has started the upgrade process.

I run Windows 8.1, but the BIOS upgrade should function the same as for WIN 7.
Toshiba must have forgotten to add a setup.exe or something.

I haven't seen a release note, but I'm a big fan of fresh software.

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Hi,
I recently bought a Portege R700 19M and I have downloaded the latest version of the BIOS available in the Toshiba support page and when I run the .exe file, it doesn't work with this message: "The computer is not supported"
And, when I have a look in the HWSetup Toshiba tool, it doesn't display the BIOS version but some weird character (not usual letters) so I can't know which version is installed.
thank you for your help

Answer:Portege R700 - Can't update the BIOS

Hi buddy,

Do you update the BIOS on preinstalled Windows version from Toshiba?
Are you logged in as Administrator when you try the update?

To be honest I doubt it?s a problem of released BIOS update because I found other threads where users report that BIOS update was successful.

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what is the BIOS EC?

in my BIOS it states BIOS version of 2.10 and EC version 1.40

on toshiba website latest revision is BIOS v2.10 and EC 1.50 as same flash update download. but as the BIOS is already upto date i want to know if trying to flash for the EC from 1.40 to 1.50 would be worth it?

cheers

Ben

n.b. presume the latest R700 BIOS is v2.10 as stated on the website? is there anywhere else i can check?

Answer:Portege R700 - BIOS EC update from 1.40 to 1.50

I believe the EC is an important function so I would update the EC to ensure the notebook is running optimally.

I don't know what was changed but you can usually find this information on the Toshiba America website in the support/downloads section/

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What does the BIOS update for Portege Z830 (PT224 / PT225 / PT22L), version 1.80 do?

The description just says +"This BIOS Update adds increased functionality to your system."+, and I haven't been able to find anything more on Toshiba's website. The update was released 2013-05-24.

Answer:Portege Z810 and BIOS update 1.80

I presume European Portege Z810 must be similar to US Z830/Z835 (PT224x/PT225x) so I?ve checked US support page for BIOS update and here is info about BIOS updates:

+Version 1.80 - 2013-04-25+
+Optimized a BIOS setting to improve hibernation resume reliability.+

+Version 1.70 - 2012-09-12+
+Implemented the Intel specification to improve stability - updated MEBX to 7.0.0.0063.+
+EC/KBC V1.30: Improved standby stability.+
+EC/KBC V1.30: Modified the power supply error detection method.+

+Version 1.50 - 2012-02-13+
+Added a boot LOGO sequence for ZAT (GPS) models.+
+Improved: Control of TPM on Intel TXT enabled systems.+
+Implemented a fix for an issue where the BIOS password cannot be entered when configured as follows: 1. Wired USB keyboard is connected to the port replicator. Wireless USB mouse is connected to a computer USB port. 3. Computer is docked to the port replicator.+
+Implemented a fix for an issue where the BIOS password can't be entered with some USB keyboards.+

+Version 1.40 - 2011-11-15+
+Improved: Control of the TPM on Intel TXT enabled systems.+

+Version 1.30 - 2011-10-27+
+Initial production BIOS for these models.+

I hope this will help you.

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Hi,
where do I get Bios updates and drivers for my Portege R111 (dynabook ss s9/210lnkw) from?
This is very important.

thanks a lot
Laurid

Answer:Need BIOS update for Portege R111

Hi,

In which country was the laptop originally purchased from, if you don't mind me asking?

Regards,
Nukey

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I have recently bought quite old notebook of Toshiba Portege R111 Series. There was Dynabook SS 2120 DS11L/2. Can anybody help me to find BIOS update file for it? Thanks in advance.

Answer:Portege R111 BIOS update

Do you have really the Prot?g? R111?

For me is known only the Portege R100?
What the model number is it?


As far as I know Dynabook series has been released for Japan market only?
So possibly the drivers could be found on some Japanese sites?

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Hi!

I have a Portege 3440CT with bios version 1.50.

This version does not support large HDD so I thought I'd update the BIOS. (don't know if version 1.60 does either, does anyone know?)

When I try to run the bios-update-program on win2000, it says "Initial error", anyone know what's causing this?

BIOS is downloaded from Toshibas website.

I have no floppy or CD-rom available.
Have tried the updater on win98, and also in DOS and it says "this utility not available on v86 mode!"

Is there any way to place the BIOS file on a small hard drive, and boot from that?

Ideas, anyone?

Answer:Bios update on Portege 3440CT.

Sorry CyB but I really do not understand you. If you check Toshiba support page you will find two BIOS updates. Both of them must be done using FDD. So now I am asking myself why you try to do it under running operating system. Sorry but it is really ridiculous.

Toshiba provide two different BIOS updates. One is TRAD (must be done with FDD) and WIN (can be done under running WXP or now Vista). For old notebook models there is no WIN version.

Is there any way to place the BIOS file on a small hard drive, and boot from that?

As far as I know something like this is not possible and you can check eBay and obtain FDD. You can get it for few bucks. It is really not expensive.

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hi,
i have a portege m200 and because it doesn't have any device on it (fdd,dvd) i want to be able to boot from an sd-card. For that I need the newest bios version v1.70win, but to intall it ,it requires the Common Module. I have instaled it (there was no error, at least) but when I retry to do the update , a"missing common module" message appears. So I'm a little bit confused. I suppose that the best think to do is to erase any previous version of common module,and reintall it, but I have no ideea how should I do it.
can anyone give me clue, or maybe i'm on the wrong path!?
thanks,
daniel

Answer:Portege M200 BIOS update

Hello Daniel

As far as I know it?s not necessary to install a Common Modules if you want to update the BIOS. Nevertheless normally you can find the Common Modules in ?Add and remove programs?. If you need a whole instruction ?how to make a BIOS update? you can find it on the Toshiba website.

http://eu.computers.toshiba-europe.com

Please go to ?Support & Downloads? then ?Knowledge Base?. There you can search for ?BIOS update?.

Bye

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Has anyone tried this new update ?
I was put off by the wording on the disclaimer.
It seems that in order to cut down on constant fan use the price to pay will be a hotter computer.
Is that going to affect the computer life time ?
Also, as it is a "stand alone" update, is it possible to undo the changes and revert to a previous version if necessary ?
Finally, is the increased heat on the base of the unit going to make it uncomfortable to work with as a tablet ?
Thanks for feed back.

Answer:Portege M400. BIOS update V 1.8

Hi

Yes I have updated my m400 to version 1.8 and No it does not run that hot im currently suing speed fan to monitor the temp and its stable at 38 degrees - with BIOS set to cooling - battery optimised, its very quite now! thats what i wanted as the fan for me was just to loud for such a small laptop. I went from 1.4 straight to 1.8 didnt do 1.7.
I still find however the power saver dosent do much in terms of the fan speed, but at least we know there was an issue and they have identified it in the BIOS release.
HTH
Akbar

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Hi,

i recently purchased two used portege 3490 CT Notebooks, both with BIOS version 1.60. I tried to upgrade to Version 1.90 with a USB-Floppy, but it wont accept the floppies. Theres no floppy access when i press a key after the bios update message.

Also booting from this USB floppy wont work. Is this a problem related to this specific USB floppy drive (it's a NEC)? Are there any other procedures to update the BIOS?

thanks!
thomas

Answer:BIOS Update on a Portege 3490

Hello Thomas

I am not sure but I assume that your unit has no USB legacy support and, as far as I know, you can do it using original Toshiba FDD. Check please your BIOS settings.

I am pretty sure that you will not be able to make BIOS update using your FDD.

Bye

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I tried to Update the BIOS at my M700-110 PPM70E-02302DEN from 1.60 up to 1.80 (P005Bv180.exe).

However it fails with the error " BIOS Update is not supported OS. Unsupported OS or service pack installed."

Within the "more information" I could read "OS independent".
Is the Windows 7 Home Premium with Service Pack 1 not supported?

What's the matter?
Which BIOS is the right one for my system?

Please help me!
THanks a lot.

Answer:BIOS Update not possible for Portege M700

Hi

It seems that Vista OS was preinstalled on this notebook.
This means that you have installed the Win 7 system at your own hand.

The point is that BIOS update requires some essential Toshiba tools.
For example the Value Added Package is important software and should be preinstalled on the notebook.

Is VAP installed?
If not install the VAP before trying to update the BIOS.

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Hi there,
When I look for an update to the BIOS in my M400 at the Nordics version of Toshibas homepage http://nordic.computers.toshiba-europe.com - here is what I find;
On the nordics toshiba website they have the 1.50 version available for download, while the US version website I can download the newer 1.60 version. As my M400 is a Danish version I am a little unsure as to if it's ok to update my BIOS to v1.60 now that the nordics toshiba website don't have that BIOS version available.

Any thoughts and views about going ahead and installing the version 1.60 on my DK-version M400 is very welcomed.

Cheers

Answer:Portege M400 - BIOS update to 1.60

Hi

Please don?t compare European and US notebooks models and don?t make update mix. If you have European notebook please use just the stuff available on Toshiba Europe download page.

If you don?t have problems with your unit and if operating system runs stabile, don?t do anything. It is just my advice.

Have a nice day!

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Hi I was wondering can this machine update it's BIOS without the use of an external FDD........I do not have one......buying one is more costly than a USB FDD..........Or is there a way to flash the bios with a use of an application executed in windows ?

Appreciate to those who can help ............

Answer:Bios update on Portege 3110Ct

Hi

Check this http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=2953

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Hi,

I have only linux (antergos) on my Portage Z30-B-100, Does anybody know of any way to flash update bios?
Thanks

Answer:Portege Z30-B-100 update bios from linux

Hi

On the Toshiba EU driver page you can find only the win-based BIOS update version.
This means that BIOS can be updated from running system only and you need to run Windows OS in order to start the BIOS update procedure. Linux isn't supported in this case...

Here you can find the How to doc about the BIOS update
forum.toshiba.eu/showthread.php?82280

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Hello,

I'm trying to update the BIOS of my R700 computers with a command line on Windows 7 (x86 french edition).
The BIOS version I'm trying to use is P007Bv170_EC73V140.

I have downloaded the bios-20101112151130.zip from Toshiba official website. In the zip file, there is no instruction (no Readme.txt or other help files ...).

Is there a way to silently upgrade the BIOS ?
Thank you for your help,

Vincent

Answer:Portege R700 - How to update the BIOS?

Hey,

You have to start the exe file that you can find in zip-archive that you downloaded. After this the BIOS update will start.

But before you do this update, unzip all files and close all running programs. Make also sure that you are logged in as Administrator.

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Hello.

I have a Portege Z835, with a battery problem: don't charge. The battery indicator says "3% connected and charging" but it don't charging the battery.

Some forums says that the solution is updating the Bios. I have a Bios update v.1.60 ready for install. When I try to install, we get the message "the battery power is not enough".

My power cord is always connected. If I disconnect the power cord, laptop is off.

Please, what can I do?

Thanks.


GB.

Answer:Portege Z835 - need help with BIOS update

To be honest I don?t think it is BIOS related issue. As far as I know battery should be charged even if the notebook is OFF so why BIOS update if battery cannot be charged at all.

For me it sounds like hardware related issue.

How old is your Portege?
Is warranty still valid?

Maybe you should contact Toshiba service and ask for help or even their opinion.

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Hello

I was looking at the 1.60-WIN BIOS update available on the download pages since 25/03/08.

Anybody know what the update does?
The explanation on the download page just says: +"This Bios Update adds increased functionality to your system."+

Thanks in advance.

Answer:Portege R500 BIOS update 1.60-WIN

The change-log on the US site says:

Version 1.60 - 2008-03-19
* Added support for the Toshiba 128GB Solid State Drive (SSD).

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I've been looking on the Toshiba Site for BIOS updates for a Portege 3440CT, but can't find anything for the older models. Are they still available? Also the BIOS on the laptop at the moment is 1.50, acan anyone tell me what the most recent version is?

Thanks

Neil

Answer:Need BIOS update for Portege 3440CT

All BIOS updates, drivers, tools and utilities for older notebook models you can find under ARCHIVE.
For your Portege there you can find BIOS version 1.60.

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Hi All!

I would like to update the bios of my Portege R100, i've downloaded this trought this site:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_bios.jsp?service=EU

unzipped and started install2.exe but i receaved this error:

"*[Error] BIOS Upgrade is failure. BIOS is not able upgraded on this configuration*"

Windows xp sp2
No external installed devices

Someone can help me?

thanks

Answer:Bios update Portege R100

Hi,

You can download another version of the same bios-update here :

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1153942&moid=385411&rpn=P PR10U

This file contains more information about performing the update, see the readme-file
you can either do a direct update within XP or make a bootable diskette or a bootable CD

If the "direct update" within XP won't work, you will need at least an USB-fdd-drive, most of them are recognized easily by the bios ( hold F12 during start-up and choose fdd )

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My current bios version is 1.6, the latest is 3.0
When trying to update the bios, I get an APPCRASH from INSTALL2.EXE
exception code c000005

I tried to run it in safe mode, but this doe not help

Thanks for help

Answer:Portege A600: cannot update to bios 3.0

Hi

The istall.exe should not crash and you should not update the BIOS in safe mode!
The Windows should be booted up and should run correctly!

Here is a Toshiba FAQ How to update BIOS:
http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm

Possibly the error code is related to corrupt windows OS or to missing some necessary Toshiba tools.
Using Win XP the Common Modules should be installed.
Using Vista or Win 7 the VAP (value added packed) should be installed.

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Folks,

I have been wrestling with this device for a while now and I seem to be progressively making the situation worse.

My current issue is that I can no longer access the BIOS after changing a setting in the BIOS that related to USB emulation (or something like that). I was in the process of trying to make the device boot from a USB and pretty much twiddling with every setting to see what would work.

This one didn't. And now the device no longer responds to F2. It's like it is ignoring the keyboard. Doh!

Is there some way to roll back or re-flash the BIOS? Or another way to access it? I tried an external keyboard, to no avail.

How did I get here?

Well ... I was given this device to put back to factory condition and I could not find an obvious option that would do this, other than the Toshiba Maintenance Utility which looked hopeful. It offered to erase the partition (which at the time seemed fair enough) - BUT THAT"S all it did - so the machine just repeatedly boots, displays "Please insert system disk" and then reboots.

OK, I'm an idiot - but it does seem silly for Toshiba to offer an option that instantly bricks the machine?

Anyway, I've moved on from that problem to one that is significantly more dire. Not being able to access the BIOS means I don't have any options - unless one of you wonderful people can help me discover one.

Help

I have since discovered that the next setting I was going to adjust - the Secure Boot setting - may have solved... Read more

Answer:Portege - Can't access BIOS after update

Which notebook model do you have and which operating system do you use?

If you use Win8.1 you have access to some BIOS settings using settings in system settings. Check it out please.

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Hello,

I want to update the bios of my Portege R500 to the 1.6 version. It's a windows-update BIOS and when I launch it under Windows 7, I get the message:
[Error] BIOS Update is not supported OS. Unsupported OS or service pack is installed.

I have to reinstall XP in order to update the Bios? File name is P0058v160.exe. Does anyone know if BIOS update works in Virtualisation mode? I would install Sunbox VM, install XP and run the BIOS update. But will it work?

Does anyone has an idea?

Regards,

Roro

Answer:Re: Portege R500 - How to update BIOS on Windows 7?

Hi Roro,

Yes you have to install Windows XP to update the BIOS but my question is: Is this update necessary or just for fun? BIOS update is always a little bit risky and should only be done to solve problems. If your computer runs properly I wouldn?t make this update.

I don?t know if this update is possible on Virtual XP but I wouldn?t try it. If the update fails you need a new ROM module or mainboard. I think the BIOS update isn?t designed for Virtualization mode?

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Hi there,

My Portege A600-13Y BIOS is version 1.50:

- should I upgrade to 2.00WIN?
- I found this source for the biso upgrade 2.0 but there is no indication that this file is authentic TOSHIBA bios.
No checksums, no ssl certificate, nothing. Is it possible to get it in a secured / authenticated way?

Thanx for answers,
Schneiderlein

Answer:Re: Portege A600-13Y: BIOS update 1.50 to 2.00-WIN - How risky it is?

Hi

First of all you should use and download the BIOS files only from Toshiba website.
The Portege A600-13Y PPA61E is a Toshiba European notebook model and all the drivers and BIOS can be found on the Toshiba driver page.

I don?t know why you ask for the checksums or ssl certificate? the Toshiba websites are safe?
but everyone who needs the drivers or BIOS can download it?

You should only ensure that you have chosen the right notebook model and that you have downloaded the right BIOS!

But why you want to update the BIOS?
If your notebook is running troublefree then a BIOS update is not important? I follow always this advice; never change a running system.

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Dear all i i', trying to update Bios from 2.6 to 3.0 but the software update gives the error:this computer is not supported" Strange because i download the software from toshiba.

Can someone help

HRA

Answer:Portege R830-10R - Bios Update problems

Hi

Did you unzip the BIOS package correctly?
Did you install the VAP for Win 7?

The VAP is needed and I noticed that BIOS update issue can appear if something is wrong with the installed VAP. Maybe you should update/reinstall the VAP.

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Is somebody out there have the proper procedure to update the bios of a Portege 7200CT without the docking station.

Toshiba has posted a procedure in its bulletin but it does not explain how to do the update without the docking station. As everybody knows that the Portege 7200CT has its floppy drive on the docking station and if we follow the Toshiba updating procedure we have to undock the laptop, so how can we proceed with the update if the update software calls for a floppy drive that is on default to drive A:

Hope somebody out there have something to share!!!

Answer:Bios Update Procedure for Portege 7200CT

Hi

I looked on Toshiba site and there is no BIOS update for your notebook. Do you have some problems with your Portege?

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Had a go at installing this, and all is fine apart from installing the Value Added Package - the main thing I want to get working is the function keys for screen brightness and connecting a TV.

I understand that upgrading the BIOS can help getting the VAP installed ( I get the ID ERR NOTINSTALLTVALZ message), I know that Toshiba are not directly supporting the A100 for Vista but is there a BIOS I can install that will work? I'm thinking there might be a similar machine that works in Vista or maybe just an A100 BIOS that will suffice?

Many thanks!

Answer:Vista on Portege A100 - Can I update the BIOS?

Hi

May I ask where did you found the Vista Value Added Package for Portege A100?
I didn?t find this Value Added Package on the Toshiba Europe site.

There are only 3 files for Vista. One of the files is BIOS v1.60-WIN which seems to be OS-independent.

Regarding the BIOS;
You should know that the BIOS update is always risky.
If you will use wrong BIOS version or wrong BIOS update procedure you can damage the motherboard!!!
?and as you probably know the motherboard is one of the expensive notebook parts!!!
It?s not worth to trying something which can damage the notebook. You know?

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Good day, I have two questions about Portege 3410.

The first one: I cannot update BIOS (there is 1.50 in use, I want to update to 1.60). The instruction does not work: I connect Teac USB-drive on USB-port, switch USB-FDD emulation to Enable, switch notebook On with F12 pressed, the message "Ready to update BIOS..." appears, I presed key, but nothing happend. What's wrong?

The second one: I cannot install Windows XP on to notebook (it does not boot neither FDD-USB, nor External DVD-USB).
How can I install Windows?

Thank you.
Mikhail

Answer:Portege 3410 - How to update BIOS and install XP?

Hi

Just one question: Why do you want to update the BIOS? Is it really necessary?
I ask this because this update is always a little bit risky and you could damage the ROM module.
Anyway, have you tried to load default settings in BIOS before you start the update and install XP?

You can install XP without CD. Therefore you must copy the i386 folder on the HDD from another computer and some booting files for HDD? I think you should search a little bit with Google to find workaround for this. You should find enough! ;)

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Just got my Z830 Portege and am folloing the Toshiba update recommendations. The Bios update to v1.7 fails though with a 'computer not supported' message...

Any ideas? Thx, urhs

Answer:Portege Z830 - BIOS update fails

I cannot say anything about this issue but if your notebook works well don?t change anything.
Out of curiosity but do you use original preinstalled OS that you got with your Portege?

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I have a Port?g? R700-172 - PT311E-03201KGR
It's a WIN 7 64-bit Machine.

Current BIOS 1.70
Current EC-Version: 1.40

For this machine, a BIOS and EC update is out there.
So I downloaded the "BIOS220_EC160.exe" update and tried to process.

The first message during the update process is: "There is need to update BIOS and EC".
When I continue with "Execute the update", I receive the error message:
"Error: Preparing to update was failed
Given image file is not compatible with this cimputer"

There are no changes in the hardware of the machine. The only problem I see is that we are using McAfee Endpoint Encryption (V6.0.2.6) which might have some influence on updating the BIOS.

But I'm not sure.
Does anybody have an ides?

Answer:Portege R700 - BIOS-Update 2.20-WIN is not working

Hi

Is BIOS update important for you?
Do you have problems with notebook?

I?ve got three years old notebook and BIOS has not been updated?

However, as far as I know the VAP (value added package) needs to be up to date to get BIOS updated?. Also the firewalls and other security and antivirus software preinstalled on the system should be disabled before trying to update the BIOS.

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Good morning.

Can someone tell me where can i find the changelog for BIOS update 4.50-WIN(ECB1.40)?
Thank you.

Answer:Portege R30-A Bios Update change log (4.50-WIN (ECB1.40)

Toshiba EU BIOS page does not provide any change log details.
But on Toshiba US driver page you can check such information.

The BIOS version seems to be the same:
Visit this page and click on BIOS (left column)
http://support.toshiba.com/support/d...ext=1200008975

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HI, I have Portege M700 - 116 with Vista Ultimate SP1. And I download a fresh BIOS (P005Bv160.exe) from [http://ru.computers.toshiba-europe.com/] version 1.60-WIN date 10/10/08. When I try to install it I have an error window said:

Unsupported product type is installed.
BIOS Package BIOS version: Ver.1.60
Current BIOS version: Ver.1.50

So my question is... WHATS WRONG?? What a product type? This BIOS update is OS independent and language independent (world wide), so i think many people with M700 will have the same problem. Is it some problems with previous version of BIOS? which I downloaded from the same site month ago. I dont understand, the BIOS installer for Windows was made to make the process easy, but it does not even work...

Answer:Portege M700 - 116 BIOS Update Error

Hi

I see you are using the Vista Ultimate.
I doubt this is an original preinstalled Vista version.

The error message: Unsupported product type is installed says that the product (software OS) which is preinstalled is not supported by BIOS. I think the error is related to the preinstalled Vista Ultimate. Possibly the BIOS cannot be updated running Vista Ultimate.

SO it would be very interesting to know if you can update the BIOS running Toshiba preinstalled OS.
Should check this!

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Greetings all,

Portege R830-138 Current BIOS 3.7

I am unable to update the BIOS to either 3.8 or the latest 3.9 version. Error: This Computer Is Not Supported.

VAP is installed and modules are working. A previous forum post suggested that it may be related to the recent Intel Management Interface firmware update which I had applied and am unable to uninstall or rollback.

Any suggestions?

THKS!

Answer:Portege R830 - BIOS 3.9 Update Error

Hi

A friend of mine has updated the BIOS from 3.7 to 3.9 without any big problems.
It could be possible that you cannot update the BIOS because of the missing or disabled TVALZ services.

Go to Control panel -> Administrative Tools icon and click services.

Here you can check if the TVALZ service is available ? if its available, enable it and then try to update the BIOS.

If this will not work, you will need to recover the notebook using Recovery HDD or Recovery disk? The BIOS update should functions using the Toshiba factory settings

4 more replies
Relevance 61.5%

I have a Portege R500 model PPR50E with Vista Business pre-installed. I am wanting to move to Windows 7 and so, as a first step I want to update the BIOS from 1.5 to 1.6. I obtained the correct file from Toshiba (bios-20080325071859 containing P0058v160.exe), but when I try to run the application it fails with "This computer is not supported".
I have checked several times that I downloaded the file for the R500....

Can anyone help?

Answer:Cannot make BIOS update for Portege R500 (PPR50E)

Hi

That?s strange.
Did you change something on you installed Vista?

In different cases the BIOS cannot be updated because some essential tools like common modules for Win XP has not been installed.
If you are using vista you don?t need Common Modules but I recommend reinstalling VAP.
Then you should try to run BIOS update again.

Otherwise use the recovery disk and set the notebook back to factory settings.
After the notebook has been set to the same state like at the first day of purchase, you could run BIOS update.

1 more replies
Relevance 61.5%

I recently updated the BIOS on my z30c pt263e as per advice from the toshiba update application installed on my PC.

Since that update, my LAN (wireless) and bluetooth have been behaving abnormally, including:
Connecting to various wireless networks, but not being able to access the internet. In order to do so, I have to do a wireless troubleshoot in windows, which resets the wifi adapter, then it works againIf I switch between networks (say a wireless, to a hotspot wireless on my phone) it does the same thing. Will connect to the network, but not access the internet, necessitating the same resetBluetooth has started to work abnormally at the same time, including saying my bluetooth keyboard is paired, but it won't recognise any input from my keyboard.

I've since downloaded and reinstalled both the LAN and Bluetooth drivers from the Toshiba website. This has NOT fixed the problem.

If toshiba is not aware or not going to do anything about this, can someone please post a link to the previous BIOS version (which isn't available when I search on the EU support site) so I can at least verify if it was the BIOS update causing the problem

Answer:Portege Z30-C Latest BIOS update causing LAN and BT problem

Could anyone post the immediate prior BIOS for z30c PT263E. The one recently released (24 January) seems to have resulted in me having new Wireless networking, and bluetooth problems.

1 more replies
Relevance 61.5%

Hi,

how can I update my BIOS when using Ubuntu Linux?

The reason why I'd like to update my BIOS is that on the one hand Ubuntu
writes an error message during boot-up and recommends to upgrade it and on
the other hand I'm afraid that there is maybe a temperature problem, at least the
notebook becomes slower after working for a while.

The notebook operating temperature usually is between 45-64 degrees.
The fan turns on at 62 degrees and turns off at 52 degrees.

Temperature seems to be pretty normal I would say but I think its not normal that the
notebook becomes slower when operating above 50 degrees.

I already opened it, it seems to be all right with the cooling unit, no dirt e.g...

Maybe I just persuade myself I and the performance is completely normal for a PIII with
866MHz??

Thank you

Answer:Portege 2010 BIOS update / operating temperature

Dear Julio

I presume you know that Linux is not supported OS and designed BIOS update is created to be performed in running Windows OS. This nice Portege is known to me and I know very well that it is not the fastest notebook and it is designed for business purposes like working with Office, e-mail communication and every other everyday activity.

Because of that answer to your latest question can be: yes you persuade yourself.

5 more replies
Relevance 61.5%

Hello

I have an old M800-106 (model PPM81E-00K00JEN). It is good condition and has been reliable, and I don't want to scrap it. Unfortunately the Windows based BIOS update from Toshiba's website froze during it's operation, and now the laptop won't restart.

The cost of sending it to an authorised service provider to repair is significantly more than the cost of replacing the laptop, and I'd be charged even if they didn't fix it. I'm not saying it's expensive - if someone has skills and does some work they should be paid for it, but it's not what I want to spend money on for this laptop.

Environmentally it'd bad to just chuck the laptop away/take to the recycling centre.

I could strip the motherboard out and send that away to have the BIOS chip replaced or reprogrammed, but that would be time consuming and risk me damaging it.

I would like to attempt to flash the BIOS chip, using the crisis Phoenix tools that are available online, but so far haven't found a *.rom or *.wph file to use.

Where can I get the BIOS file - to be honest any version that suits this laptop would do, it doesn't need to be the most recent one.

Any helpful advice gratefully received.

Matthew

More replies
Relevance 61.5%

my PORT?G? Z930-118 failover and wont start after i upgrading in middle of upgrade i remove power and press shutdown bottom after that i see the power and wireless but screen still black ?

Any help please

Answer:Portege Z930-118 wont start after BIOS update

Hmmmm.... BIOS upgrade interruption has screwed up BIOS and that?s the reason why your notebook doesn't start properly. BIOS is damaged now.
In such case you need professional help by authorized Toshiba service provider.

On this forum you can find many threads about similar problems. Some people have tried to fix this alone and if you are interested to read how one other forum user has fixed it check please this thread.

Ayway, you can contact nearest Toshiba service, explain the situation and ask for help.

2 more replies
Relevance 61.5%

I'm having problems with my R500, so thought I would update the BIOS.

I am directed to download bios-200803250781.zip

This contains the file P0058v160.exe

Starting that process leads to:

"install2 has encountered a problem and needs to close"

Do these BIOSes have to be installed incrementally? My r500 is an early one and currently running v1.00.


BBuild

Answer:Re: Portege R500 - Bios update installer crashes

Hi

If you want to update the BIOS then you have to download the BIOS package and have to unzip it firstly.
Then execute the exe stored in the folder.

I?m not sure why the error message appears but please ensure that the Common Modules are installed on your system.

If the error will still persists then this could be a problem with the installed Windows OS and not with the BIOS software.

10 more replies
Relevance 61.5%

Hi.
I'm trying to update the BIOS on my newly bought but secondhand Portege R100.
I installed the Common Modules driver after it didn't work the first time but now when the BIOS update starts I get an error window pop up saying "user is not authorized to update BIOS". Where do I change that?

I'm not particularly computer savvy so please be gentle with me.

Jim

Answer:Portege R100: BIOS update - user not authorized

Hello Jim

Is there any special reason for you to make BIOS update? Have you made clean OS installation?

5 more replies
Relevance 61.5%

Hello,

I have Protege R600 (accordint to the sticker and to the serial number, it's Portege R600-102, Part Number: PPR61E-00600CEN and I'm unable to upgrade BIOS from its current version (1.6) to the newest one available on support & download site.

Namely, according to my criteria websipe presents 3.00-WIN version, which contans zipped executable called P006Bv300.exe; when launched it displays 'This computer is not supported' message.

Which BIOS should I use?

Answer:Portege R600 (PPR61E) - BIOS update not supported

Hi

Did you download the right BIOS version for your notebook? Are you sure?
Check this!!!

By the way: Did you exchange the mainboard or an authorized service provider?
As far as I can remember I did read a thread here about the same issue. The user reported that the update wasn?t possible after mainboard exchange. He went to ASP again and they guys did update the DMI informations. After this the update was possible!!! :)

5 more replies
Relevance 61.5%

The new BIOS release (1.8) for Portege M400 solves the problem of fan noise. The readme.txt explains that the temperature will be increased only in three degrees. Very important patch, very recommended for M400 users.

Now i can use my tablet in my business meetings without having to give explanations to the clients of the noise of the ventilator.


Greetings.

Answer:BIOS update has solved fan noise of Portege M400

Hi,

good to hear that Toshiba has done something against this annoying thing. Thanks.

Bye

5 more replies
Relevance 61.5%

Hello Forum,

i have exactly the same problem as described here, 2 years ago:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

I need to update my BIOS, but i cant because the BIOS Updater tells me that Intel-TXT is enabled.
Unfortunatelly i cant disable it in my bios. Its just not selectable. The "cursor" just jumps over it.
I can only "Hide" it which doesnt help.
I have the same for the VT-d and VT-x setting in the BIOS. This is not selectable or changeable as well.

TPM isnt enabled though...
I installed the infineon suite and it tells me that i need to enable TPM in bios to use it. :-(

I have an very old Bios Version 3.1 and i read in the changelog that in V3.4 and 3.5 there were many TPM related changes....

Anyway....
Back then, a user named Paolo30 uploaded a file P007Dv360A_EC77V140.zip to 2shared.com which fixed this.
Unfortunatelly this file was deleted on 2shared.com

can someone please provide that file (or a later bios update) which fixes this?
Thanks in advance.

Answer:Need Portege R830 BIOS Update without Intel-TXT Check

Port?g? R830-10P belongs to the PT321 series so you need BIOS released for Port?g? R830 PT321

You can download such older BIOS versions from different Toshiba driver pages.
For example: http://www.toshiba-asia.com/sg/support/drivers

On this Toshiba Asia page I could find all BIOS for this Portege model.

3 more replies
Relevance 61.5%

I have bios 1.4 and tried to use the bios on the download page, tell me the bios is not suitable?
Why?

Answer:Portege M100 - Bios update for Win XP doesnt work

Hi

Are Common Modules installed on your Portege M100?
If not then you have to install the Common Modules in order to be able to run BIOS update!
The Common Modules is an essential component of the Windows systems.
It is required to make other original TOSHIBA programs work properly.

PS: the newest BIOS is 1.5-WIN

10 more replies
Relevance 61.5%

Hi,

I recently picked up a Portege M200 and installed (via PXE - network install) Windows 7 on it. I would like to upgrade the BIOS as it's still at the original BIOS (1.1). I downloaded and extracted the pkg and tried to install via Windows but it says my OS isn't supported. I don't have an external CD drive or FDD - how can I update the BIOS? I tried to put it on a USB drive but there doesn't seem to be an option to boot from USB.

Thanks!
Jerry

Answer:Portege M200 BIOS update running Windows 7?

Ok, I'm thinking I could use an SD card but I see it's not recognized by Windows 7 and when I put in a card, nothing happens...

Anyone know where I can find a driver for it? I do see there are 2 devices not recognized - one "Base System Device" and one "Unknown Device"...

And I see it doesn't recognize the video card either - just uses Standard VGA Graphics Adapter which seems to work fine...

2 more replies
Relevance 61.5%

Hhi

please help me with my portege M400, I installed a new localized version of Windows XP , then I started to download the drivers from Toshiba website, and the first thing I did is installing the new BIOS update. I don't know which version was it. Then it asked me for restart, after I did the restart the device doesn't boot anymore, and I can see only a blinking orange LED, :(

Please how can I reset my old BIOS? Is it the end of my Toshiba?
I'm now in a forign country and there are noToshiba service center near to me

Please is there anyway to help me

Answer:Portege M400 - doesn't start after a BIOS update

Hi!

I think in this case you must go to an ASP. I don?t see another solution for this problem because I think the ROM module must be reflashed or the completely mainboard must be replaced.

On the Toshiba website you can search for the nearest ASP:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an authorized service provider

And if you don?t find an ASP in your country just contact an ASP in another country. I?m sure that they will try to help you.

Bye

3 more replies
Relevance 61.5%

Hi there.

I manage an IT company, and some of our equipments are portege z930.

We use Linux as the main OS, and in order to use all HDD space, we've erased Windows partition.

How can I update BIOS from a Linux operative system? I asked in an official technichal support company, and they told me they use an special linux live CD handled by Toshiba.

I don't know if I can get this live cd somehow. If not, I'd like to know how to update our Bios without having to reinstall Windows OS.

Thanks in advance!

Answer:Portege Z930: How to update BIOS having LINUX/UNIX OS

As far as I know on BIOS download page Toshiba offers Windows version only. Generally speaking Linux is not supported at all.
Try to contact nearest Toshiba service provider and ask for help. Maybe they can obtain such special CD.

By the way: why you didn?t prepared machine (BIOS update) before you have started to install Linux?

2 more replies
Relevance 61.5%

Hi, I have a Portege M100 and I am trying to update my BIOS from version 1.40 to 1.50 using the windows update utility.
But when it gets to the screen where it says preparing to update BIOS, up pops a message saying user is not authorised to update BIOS?

There is only 1 user account on the pc and it has admin privaleges, using WinXP sp2.

Any help would be apreciated.
Jason

Answer:User not authorised to update BIOS - Portege M100

Hi

How did you try to upgrade the BIOS? From the Windows or did you use the traditional procedure?
According to this document you should use the traditional BIOS upgrade procedure.
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07

But why you want to upgrade the BIOS?
Did you have some serious problems which the BIOS upgrade can solve?
Please note that you should upgrade the BIOS only if you have serious problems and if you know that the BIOS upgrade will solve the problems.

1 more replies
Relevance 61.5%

Hi

I've upgraded my M400 to Vista.

Now I'm installing all the Tosh Vista drivers. According to the instructions, the first thing to do is to update the bios.

So, I download the bios (v3.60) from the site and run the .exe, but it tells me I need the common modules.

The only common modules I can find on the Tosh site are for XP.

Can anyone help?

Thanks

Steve

Answer:Portege M400: Cannot update the BIOS after Vista installation

Probably you have to update the BIOS before you will install the Vista on the notebook.
Then you could install the Vista again.

3 more replies
Relevance 61.5%

Hi to all.

Pls. help...

I have tried to upgrade my bios to new version but I cant.

I just download bios update from toshiba site for portage r600 for my model no. (bios update 1.80-win), I unpack zip, execute exe file, but error popup came up:

TOSHIBA BIOS Package Ver.3.2.9
Unsupported product type is installed.
BIOS Package BIOS Version : Ver.1.80
Current BIOS Version : Ver.1.40

So my question is what I`m doing wrong? I`m trying to upgrade my bios from windows.

my windows version is: windows server 2008 enterprise x64 SP1 (dont ask why i simply must run server 2008)



THanks.

Answer:Portege R600 - Cannot update BIOS using Win server 2008

Hi

Your windows OS seems not to be the Windows which has been preinstalled on your Portege?
You cannot update the BIOS using this windows server 2008 enterprise x64?

You will have to switch to the system which was preinstalled by Toshiba?

Bye

4 more replies
Relevance 61.09%

Hi,

I have an Old Portege A100, Model: PPA10A-0002LP, but I can't seem to find that model on any Toshiba website, closest I've seen is the " PPA10A-0002L".

I'm wanting to see if there's a BIOS update that will allow me to Boot from a USB Device.

The issue I am having is that I need to reinstall Windows, but the CD ROm cant read discs.
It does Network Booting PXE, but i'm new to this sort of thing and have absolutly no idea what to do there.

Any help would be great,


Thanks

Answer:Portege A100 PPA10A - Will BIOS update allow to boot from a USB device

Hi

Portege A100 seems to be developed only for Australian market.
As you said there is a Portege A100 PPA10A-0002L model number listed on the Toshiba Australian page but the Portege A100 PPA10A-0002LP belongs to the same series which is PPA10A.
So in my opinion the BIOS should work too.

Anyway, I doubt that the BIOS update will add any further booting options.

Usually the BIOS support the booting from CD/DVD drive, HDD, LAN and USB FDD.
It should be possible to boot from a bootable diskette using an USB FDD drive.
I doubt you would be able to boot from USB ODD since this Portege A100 supports an internal CD/DVD drive.

1 more replies
Relevance 61.09%

Hi everyone!

I've got a problem.
I downloaded the BIOS Update from the Toshiba Hompage.

The update started correctly, but at the point "Flash new BIOS" at "Processing block 26 of 33" the update stucks!
I'm waiting since almost 2 hours, but nothing happens.
My screen freezes, I can't move the cursor, the clock shows the same time.... so nothing happens...

Is that normal?
I don't think so, but it's my first BIOS-update, hence I'm not really familiar with it...

Does anyone has an idea?

It would be great to get some help!
Thanks!

Answer:Portege M800 - BIOS Update stucks - Windows 7 32bit

Hi

This is different not a common BIOS update process?
The BIOS update should not take a long time.

In your case is it possible that something went wrong during the flashing process and the ROM module has not been flashed properly.
I think you are in trouble and in my opinion only the ASP technician would be able to help you.

The BIOS ROM must be flashed again using an crisis procedure and this can be done only by an ASP technician.

Greets

2 more replies
Relevance 61.09%

The latest BIOS upgrade (Ver.6.70) for my Portege Z930 12H laptop comes with the warning:

"If you are using the Windows BitLocker Drive Encryption, please temporarily suspend (or turn off) the BitLocker Drive Encryption before updating the BIOS."

Does this same warning apply to McAfee Endpoint Encryption, which is used on my laptop and which I can *not* suspend or turn off? Or can I apply the BIOS upgrade safely?

Thanks.

Answer:Portege Z930-12H - BIOS update and McAfee Endpoint Encryption?

As far as I know the Bitlocker isn?t related to McAfee Antivirus software and both security tools are not connected to each other. Bitlocker is a Microsoft Windows tool and McAfee is a 3rd party software preinstall on the unit.

I found an nice how to doc about the BIOS update.

[How to update the BIOS on Toshiba notebooks|http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm]

1 more replies
Relevance 61.09%

Hi,

I want to update my laptop bios 3.40 with the version (BIOS_V390_ECV160_WIN) , it shows me an error message :
TOSHIBA BIOS Package Ver.4.2.1

"This computer in not supported"


Why!!!!!

Answer:Re: Bios update Toshiba Portg R830-1DR (PT321E-0G401EFR)

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

try the update to v3.60 before trying the v3.90

By the way: Does VAP (value added package) is installed properly? This package is very important for BIOS update

3 more replies
Relevance 61.09%

I have Z10T-A140 PT131V

i have 3 problem :

1- after near 3 months , now toshiba health program show my battery is fair .
2- toshiba program show lunch new bios ( 2.00 ) for z10t , but can not find bios on toshiba website ( download page )

[link |http://www.toshibamea.com/downloadbiosupdates.aspx]

3- i view on monitor ( LCD ) near 0.5*0.5 cm near fan : monitor more very few Brighter .

i think Temperature have effective on monitor quality .

thank you

Answer:Portege Z10t-A140 - battery and BIOS update question

Now i search and find new bios z10t version 2.0
But after download and extract show :

All models having part numbers beginning with "PT131M", "PT131P", "PT131U", "PT132M", "PT132P", "PT132U", "PT133M", "PT133P", "PT133U", "PT134M", "PT134P", or "PT134U".

My notebook is z10t PT131V !
But Toshiba program show i must update bios .

Why?

[link|http://support.toshiba.com/support/modelHome?freeText=1200006665]

6 more replies
Relevance 61.09%

I tried updating Portege R700 Bios with Toshiba Service Station and by downloading the bios exe file.
Both claim "This computer is not supported", but the bios file downloaded is correct.

What to do?

Answer:Portege R700 Bios update issue - This computer is not supported

Hi

Go to Toshiba European driver page and download the BIOS package manually.
Unzip the BIOS and try to execute the exe file once again?

But why you need BIOS update? Did you notice some problems with the notebook?
BIOS update is not necessary if you don?t have any problems.

5 more replies
Relevance 61.09%

Hi everyone,

I have got a Portege 3500 PIII-M 1.33GHz which has been infected by a virus. I have been trying to reinstall Windows Xp, but the file SYSTEM32 is now missing or has been corrupted.

I downloaded the BIOS driver and tried to install it through an external CD drive, but it did not work out.
Could you please help me at all?
I am quite concerned about the situation

Look forward to hearing from you

Thanks

Davide

Answer:Portege 3500: system32 file missing - BIOS update?

Hi

I can?t believe that and virus can damage the BIOS!!!
I think you have updated the BIOS with the wrong procedure!!!
Did you check the document how to update the BIOS?

Anyway, the system32 fault has nothing to do with BIOS and I don?t understand why you started the BIOS update.

The Portege 3500 does not support an internal drive and therefore if you want to install the OS you have to use a compatible external PC-card drive.
I assume you use such drive for booting.

If some error messages appear during the installation procedure, you should firstly format the whole HDD and delete all partitions and then try again to boot from the recovery CD!

3 more replies
Relevance 61.09%

After successful installation of BIOS 3.50 update, the machine stopped to enter the manual sleep mode. It starts to enter the sleep mode, the screen goes blank, the computer switches of for some 5 seconds with power led going off and then restarts.

After restart Vista Business 32 reports BSD caused by unknown device driver. Any ideas on how to resolve this issue?

Answer:Sleep/hibernation issue on Portege M400(3G) after BIOS 3.50 update

Maybe you missed something or see http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23623.

6 more replies
Relevance 60.27%

Portege R830/PT321E: Bios Update stops with "An error occurred while preparing the update environment..."

Following message seems at first

BIOS Version: Current Ver. 3.40 -> Updated Ver. 3.70
EC Version: Current Ver. 1.30 -> Updated Ver. 1.50
Bios and EC should be updated

During the BIOS update seems following message:

+An error occurred while preparing the update environment. You have not given permission to execute the update.+

My settings:
- BitLocker is switched off.
- No connection to a docking station
- Windows 7 is installed
- Boot mode is on? I guess it means:
"Closes all open programs, shut down windows, and then turns off your computer."

Any idea what the problem is?

Message was edited by: ML

Answer:Portege R830/PT321E: Bios Update stops with "An error occurred while..."

Hi ML

Maybe stupid question now but why do you want to update BIOS on this, I think, pretty new notebook model?
Have you noticed some issues or hardware problems?

17 more replies
Relevance 60.27%

hey,

i tried to install a toshiba Z20t-c-11g

OS: Windows 10 LTSB
Driver: complete

I tried to install the new BIOS from the drivers page on toshiba.eu.
That BIOS sadly does not work ...? Why?

Anyway... the problem i had and i wanted to have fixed is:

Bitlocker encrypted my whole drive.
it starts correctly and displays the keyboard.
GPO: Keyboard Slates (or something like that) is activated.
BUT: Touchscreen does not work. That means.. i can see the keyboard but it does not work.
thats why i wanted to update my bios but it says it is not working on my computer... well thats frustrating...
why offer the bios update when it does not work at all... or is it some sort of windows 7 only? cant imagine that tbh.

i guess the only problem is the bios but i could be wrong (z20t-b works on same settings for example)

Any help would be pretty nice. Thanks ..

More replies
Relevance 60.27%

Greetings, I have an HP EliteBook 8530p (KR151AV#ABA) that is not charging the battery. I read in other posts on this site that by updating the BIOS it will fix the issue. I upgraded the OS to Windows 10 (64 bit) and need the correct BIOS update, the version I have right now is 68PVD Ver. F.09. I want to see if this will help before I have to purchase a new battery since I already tried al the suggestions on batteries not charging. This suggestion on the BIOS update has gotten positive results according to some of the posts i read. Thanks in advance.

More replies
Relevance 60.27%

Hi there

I up date my Bios and after short time i have been getting bsod . the machine reboots fine but its quite frequent and becoming a real problem.

any help to eliminate this problem would be appreciated
Windows 7 Ultimate 64bit
OEM version
3 gb RAM
Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs)

Answer:win 7 64bit crash after Bios update

All your crashes are STOP 0x124.
Stop 0x124 - what it means and what to try

Where did you get your BIOS update from?

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 23 09:57:06.041 2011 (UTC - 4:00)
System Uptime: 0 days 3:52:54.041
Probably caused by : hardware
BUGCHECK_STR: 0x124_GenuineIntel
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS
BiosReleaseDate = 06/25/2008
SystemManufacturer =
SystemProductName =
CPUID: "Intel(R) Pentium(R) D CPU 3.00GHz"
MaxSpeed: 3000
CurrentSpeed: 3014
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun May 22 12:07:02.388 2011 (UTC - 4:00)
System Uptime: 0 days 0:18:01.374
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware
BUGCHECK_STR: 0x124_GenuineIntel
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS
BiosReleaseDate = ... Read more

1 more replies
Relevance 59.45%

HI All,

I need help getting the updated driver for my BIOS.. I made a PC from store bought parts and I am looking to update my BIOS and install win7.

System BIOSdate: 12/24/10
System BIOSversion: GBT - 42302e31 Award Modular BIOS v6.00PG

Mother board: Gigabyte M68MT-S2P
Any advise on where to find the driver?

Jay
 

Answer:BIOS update required for Win7 64bit

6 more replies
Relevance 59.45%

can i update my bios on a hp6200 sff running windows 10 64bit

More replies
Relevance 59.45%

Hi,

The VAP is not compatible with 64bit Vista. For running BIOS update the common modules of VAP needed. Vicious circle!
Do you know possible ways to upgrade new version BIOS (3.50 win) not under Vista?
The real BIOS upgrade manual (http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?z=234&service=EU&from=faq_selection&CFID=B IOS&FID=TRO0000000b07) is not correct and not fit to contents of package (e.g. after unpacking, i can not find the folders "docs", "Update - 3,5' Disk", "Update - CD-R or CD-RW")?

Answer:Qosmio G30-211: How to BIOS update on Vista 64bit?

Hi

Because of your first thread posted here in the forum I assume you have an Qosmio G30-211 notebook. This unit belongs to the PQG32E series.

Now we have to clarify something;
The Toshiba notebooks are not delivered with any 64bit OS. Also the Qosmio G30-211 was not preinstalled with Vista 64bit but with Windows 32bit XP Media Center Edition 2005.

In my opinion you have to run the original Toshiba image (or MS Vista 32bit OS) to update the BIOS!!! And not a 64bit OS!!!
The 3.50-WIN BIOS available at this time on the Toshiba page is ?OS independent? So it should be available to update it running Vista or Xp.

In the BIOS zip folder you will find only a exe file and you have to ?run? this file to start the BIOS update procedure.

By the way; the Toshiba document says;

For the current range of Notebooks Toshiba offers two different BIOS update procedures.
- Windows based update: BIOS is updated from within Windows.
- Traditional update: BIOS is updated using a diskette or CD-ROM when booting.
We recommend to update the BIOS from within Windows.

4 more replies
Relevance 59.45%

G'day Genlemen,
 
I am upgrading to 2g RAM and need to update my BIOS. However I am not able to get the program to run from Windows 7 Pro 64bit. I am trying to install 2ACN37WW.exe
 
When I open the program as administator it pops up for a second and disappears, I've tried running it in compatibility mode which doesn't help.
 
Do I need to be using a 32bit OS for the 2ACN37WW.exe to run in Windows? I have followed the txt instructions exactly.
 
Is there another way I can update to 2ACN37WW outside of Windows? Like the Thinkpad T serious CD BIOS update method?
 
IdeaPad S10-3 (064757M)
S/N:xxxxxxxxxx 
Thanks,
Smack
 
Edit by Mod Dont show your Serial in public to prevend your privacy

Answer:Win 7 Pro 64bit - BIOS Update Failure 2ACN37WW

Hi and welcome,
there are a few methods you can use.. via bootable usb memory stick or card &
http://www.nu2.nu/pebuilder/
 
sincerely KalvinKlein
 

1 more replies
Relevance 58.63%

I've tried to update my bios last night and now Windows wont boot I just see a boot menu and when I choose the hard disk it returns after 10 seconds back to the same menu. Does anybody have a solution for this ????

Answer:Windows 7 64bit wont boot after BIOS update

Try resetting the bios to default then save and reboot.

1 more replies
Relevance 58.63%

Good MorningI have Lenovo z50-70 with Windows 10 64bit lastest version, with BIOS version 9BCN25WWI would to update BIOS at last version 9BCN91WWAll ways i tried finish with Error: Update BIOS Failed! the bios window update writes: InsydeH2O BIOS Flash Utility version 1.00.16.00Loading New BIOS Image File: DoneLoading EC Image File: DoneCurrent BIOS Model Name: ACLUABNew BIOS Model Name: ACLUABCurrent System BIOS Version: 9BCN25WWNew BIOS Image Version: 9BCN91WW Error: Update BIOS Failed! I tried with Lenovo Companion, i tried to download from support website last BIOS Update for Windows 7 (32-bit, 64-bit), Windows 8 (64-bit) , Windows 8.1 (64-bit), Windows10 (64-bit) - Lenovo Z40-70, Z50-70 bios I have BitLocker activated, so i tried to suspend and re-update but nothing to do. Any ideas? Many Thanks  

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Relevance 58.63%

I just received a toshiba alert.

It says that i need to install the new bios update (bios version 3.60-WIN bios date 15/03/13) but the link seems to be the same that i already download and installed in 2012 :

http://www.toshiba.fr/innovation/tracker.jsp?file=http%3a%2f%2fsupport1.toshiba-tro.de%2ftedd-files2%2f0%2fbios-20120907140632.zip

is it the same file or is it just a wrong link ?
thanks for your answer

Message was edited by: MasterG

Answer:Bios update alert for Satellite L755 19X Win 7 64bit

BIOS / CMOS updates aren't to be taken for granted and not to be blindly installed as Firefox update or AntiVirus definition.

I don't have enough time or the patience to explain why flashing the system is riskier than the other Microsoft updates you're accustomed to clicking and accepting since your overly trustful manner is evident and your entire question underscores a typical recalcitrance that has to be dispelled for you after you brick your box into a state of scrap metal.

Whether you already know it or need to find out for yourself, a bricked system from a failed CMOS flashing is usually deigned end user abuse and your warranty is normally voided, you have no reason to accept the words of a stranger on the forum you posted your question on, but google or search this forum for any term like "FAILED bios Upgrade" and the bad stories are long and varied but the solution is typical when the owner find out their box is ruined.

Don't bother replying why or explaining what prompted you to seek the CMOS upgrade since it just underscores your determination to defend your aspiration and as uninteresting to me as the insignificant joyhood of a student driver until they manage to get close enough to actually harm me.

2 more replies
Relevance 58.63%

Here is my question:
I have 2.20 Bios Vista 32 but i try to install new 2.40 version and is impossible for me.
I try and i try and always have me the same error, in block 15.

I try for few different forms, vista x64 Bios, because I have instaled Vista home premium x64.
Vista 64 winphlash with Vista 32 ROM BIOS and always the same.

I cant believe it but still the same problem

Anyone can help me?

Answer:Satellite A200: Cannot update Vista 64bit Bios 2.40

I don?t see any reasons to start a new thread if a thread about same theme already exists:
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=123211#123211

It?s always advisable to continue the discussion in one thread.

1 more replies
Relevance 58.22%

Hello guys.
I need to upgrade my A350D PSAKCE bios. But I don't know what is the difference between Windows_BIOS_Package_V330_1 and Windows_BIOS_Package64_V330_1. Which should I install? I am using Windows 7 Ultimate 64bit edition.

Answer:Satellite A350D PSAKCE - Bios 32bit and 64bit update

One is 32bit, the other is 64bit.

Since you have 64bit Windows installed, use Windows_BIOS_Package64_V330_1

If it gives an error, you need to install the Win7 64bit Toshiba Value Added Package from the Toshiba website.

5 more replies
Relevance 58.22%

Dear community,

I plan to update to Windows 7 64 bit. My notebook is Toshiba Qosmio F50-10M with a preinstalled VISTA32bit.

Is there a need to update the BIOS prior installing the new OS? I read that there is a BIOS update f??r VISTA64bit available but none I discovered for Win7 64bit.

Can you give a clue?

I am confident and glad to own such a powerful notebook but this not completed OS named VISTA is driving me nuts increasingly reading all those nice reports concerning the benefits of Windows7!

Eager to read your welcomed responses

Yours,
Starmind

Answer:Qosmio F50 - Need to update BIOS in order of installing Win7-64bit

Hi

There is a BIOS for Vista 32bit and 64bit.
There is no special Win 7 BIOS.

If you want to install Win 7 64bit then I would recommend using the BIOS for Vista 64bit. If you want to install Win 7 32bit -> choose vista 32bit BIOS.

Usually it should be possible to update the BIOS running Win 7 as well but because it?s a BIOS for Vista OS, I recommend updating the BIOS running Vista.

5 more replies
Relevance 58.22%

Hello,

I have a Qosmio G50 that I have upgraded to Windows 7 64bit. My BIOS is unupdated from 6 months ago when I bought the machine.

I went to update the BIOS just to keep things up to date, so I went through the online driver wizard:

http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

And with all the above information inputted, it provides:

http://support1.toshiba-tro.de/tedd-files2/0/bios-20090312131718.zip

After unzipping and running P0060v210.exe, it extracts and then says:

" [Error] BIOS Update is not supported OS. Unsupported OS or service pack is installed. " (Word up to all my Googling friends!) "

Does Toshiba have a BIOS update for the Qosmio G50 that is supported on Windows 7? Specifically 64bit? They should fix this glitch that directs you to download this file when it clearly isn't supported by Windows 7.

Also, I tried to run it in compatibility mode with Windows XP SP2 and it ran fine -- but I was nervous about going through with the update if it originally doesn't support Windows 7, so I don't continue at the next prompt. Is it safe to do this? Has anyone else in this situation done it without issues? I've read that BIOS updates can go horribly wrong if not careful, so I'm hesitant to update the BIOS by running the updater in compatibility mode when it doesnt support Windows 7 on its own!

Thanks in advance for any assistance and Merry Xmas.

Answer:Qosmio G50-129 PQG55E - 64Bit Windows 7 Upgraded - How To Update BIOS?

hello
I will advise to shut down all the programs that thay runing like Bluetooth, camera ...
and try again

9 more replies
Relevance 58.22%

Will, Bios | ASUS Update Utility 7.10.03, work in Windows 7 64bit?
 

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Relevance 56.99%

Hey and a Happy New year to all! Is there any way to rollback/re-install my previous BIOS (5fcn35ww.exe) prior to: 5fcn95ww_public 64bit.exe5fcn95ww_private 64bit.exeI believe I only ran the private update and you're suppose to run the public first. My Laptop is working, I just don't know if it's at optimal performance. I've tried the following methods (which didn't work): http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Guide-BIOS-Downgrade-from-5FCN95WW-to-5FCN3...https://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Looking-for-5FCN35WW-Bios-for-Z580/td-p/96...Some help, direction and advise would be appreciated.





Design extraordinaire, wearer of many hats.

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Relevance 53.3%

Is my M750 tablet 64 bit capable?
I'd like to install 8G of ram and be able to use that amount.....
The processor will run 64 bit, the motherboard will support 8G, but will the rest of the system?

-ne

Answer:Portege M750 - is it 64bit capable?

Hi

Do you want to know if your Win 7 would recognize the 8GB RAM?
In order to use more than 4GB RAM three components needs to support this;
- chipset
- OS 64bit
- BIOS

As far as I know some of the M750 supports the Mobile Intel(R) GM45 Express Chipset.
This chipset is 8GB capable so it should be able to use 8GB RAM.
In such case I think that BIOS would also recognize 8GB RAM.

You can install any OS. You can use Win 7 64bit and I don?t see any reasons why this should not work

5 more replies
Relevance 52.89%

Having upgraded the RAM to 8GB, how do I now upgrade the installed 'Windows 7 Pro' from 32 bit to 64 bit so as to make best use of the extra memory?

Non tecchie, so please explain in simple terms!

Thanks

Answer:Portege R700 - How to upgrade from Win 7 32bit to 64bit?

Hi

You cannot ?upgrade? from Win 7 32bit to 64bit.
To use the Win 7 64bit system, you will need to make a full, clean Win 7 64bit installation.

This would require new installation of all your software, tool, utilities as well as drivers.

6 more replies
Relevance 52.89%

Hi - I have the 2-disc Toshiba Windows 7 upgrade but there is no option in the installation process to select 64 bit (I currently have a 32 bit Vista Home premium on there)

I have a Portege M800-11J - which says it supports 64 bit

Any clues on how i can change this?

Answer:Portege M800 - How to upgrade to Windows 7 64bit?

Hi

Sounds like that you didn?t understand how the upgrade works.

You can?t make an upgraded from every version. For example you can?t upgrade a 32bit version of Windows to a 64bit version or upgrade from a higher edition of Windows to a lower edition.

So that means you can only make the upgrade to 32bit Windows 7. For Windows 7 64bit you have to make new installation.

6 more replies
Relevance 52.89%

Does it works? What about drivers?

Thanks,
Matteo

Answer:Portege R500 - Does Windows XP 64bit work?

Hello

I never heard from a Toshiba notebook that supports Windows XP 64bit. The reason is why Windows XP 64bit was not so popular and the driver supports wasn?t so good.
Furthermore I have checked the Toshiba website and there are no XP 64bit drivers available.

You can try to install it but have to search the drivers by yourself. Maybe you find working drivers.

Greets

2 more replies
Relevance 52.89%

Hi,

I currently have a Toshiba Portege R700-17Z.

I want to increase the amount of RAM from 2GB to 8GB, and as a result I want to run Windows 64 bit. I was planning on running a clean reinstall, but is 64 bit Windows built into this machine? Or will I need a separate disk?

If I need a separate disk, any ideas on how to do this without an optical drive?

Many thanks!

Answer:Portege R700-17Z - Upgrading to Windows 7 64bit

At first info about RAM upgrade: You are right. You can upgrade your Portege up to 8GB and compatible 4GB modules have part number PA3677U-1M4G.

According notebook specification your Portege was delivered with WIN7 32BIT PROFESSIONAL but it is supported for Win7 64bit. 64bit drivers and Toshiba specific tools and utilities can be downloaded from Toshiba download page.

What is your decision now? If you need some assistance with OS installation let us know.

1 more replies
Relevance 52.48%

Hello,

I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

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Relevance 52.48%

I have a Toshiba M400 and i was wondering how i could reset the bios password. I disabled the finger print scanner recently becuase i decided i dont need it anymore but it still asks for a bios password which i forgot. I used to just swipe my finger and it would let me boot up and all that gravey.

If you guys know how to reset the password. Either physically or through software that would be awesome.

Or if you guys know who is the bios manufacturer for Portege M400's I could probebly give them a call and ask my self.

I could send it in but I want to avoid that and leave it as a last option.

BTW this laptop was purchased in USA.

Answer:Reset BIOS password on Portege M400 - Bios Manufacturer?

You will be not able to remove the BIOS password yourself if you have forgotten it.
As far as I know the manufacture of the BIOS which was preinstalled on Port?g? M400 is......... Toshiba ;)

So you have to contact the authorized Toshiba service provider in your country and only these guys are able to remove the BIOS password which you have forgotten.

1 more replies
Relevance 52.07%

On a Protege R830-1GZ

1.
Wiped laptop with Debian install to solve a work related emergency while visiting family.
Return home and realise recovery media I had was for an old Satellite netbook.
2.
After a few attempts realise that the 'Win7 Home Premium' Product Key on the laptop sticker is just wishful thinking.
3.
I bite the bullet and try to buy the Toshiba "Recovery Media" which you retail for over ?40.00.
via : https://backupmedia.toshiba.eu/
The only available language option is 'NH' not GB. This is not a new issue, from 2012:
https://forum.toshiba.eu/showthread.php?68751

TLDR: I have a wiped Protege R830; The Windows Product Key that I have already paid for is useless; Your 'recovery media' purchase web forms are messed up.

Can any good Samaritan or otherwise stealth Toshiba employee help??

Thank you in advance

More replies
Relevance 52.07%

Hi!

I have owned a Portege M400 for a 3-4 months now, and I'm just wondering if there's even one single person out there who has succeeded to get this laptop work under vista 64bit.

I finally got bluetooth drivers to work, after drivers came avaiable. But the next list doesn't work or I havent found drivers that work.

-Buttons under the LCD screen
-Accelometer (and all the utilites like rotating display or doing something while tilting machine)
-HDD protection utility ( I installed Vista drivers, but they totally destroyed the machine and I had to restore system. windows didn't start after installation)
-Fingerprint reader

And I could live if I just could get buttons and accelometer to work, but still it would be great that the whole laptop would work.

I am starting to lose hope and I am already considering to install pirate Vista 32bit into that laptop... Because it seems that It was a mistake to buy 64bit ultimate. some Toshibas drivers state they are "vista" drivers but they still don't work with 64bit version, that's bit frustating...

Anyway if anyone could help me I would appreciate it a lot! Because i'm slowly getting frustated with this issue with 64bit vista.

Thanks in advance

Answer:Portege M400: Where to find Windows Vista 64bit

I really understand you but there is nothing to do!!!!! The Toshiba 64bit Vista drivers are not available on the Toshiba page. Nothing!!!

Of course you can use an Vista 64bit on the notebooks but you will not get any 64bit drivers. Maybe later but not at this time!!!

So either you will switch again to 32bit Vista or you have to use this notebook without the 64bit drivers. But this is not recommended?

Greetings

2 more replies
Relevance 52.07%

Hi,

I have a Portege R830-1DU and i'm very disappointed with Toshiba.

I have the Function Keys working on the first month of windows 8. wherever, an windows update broken that to me and after that the function kys doesn't work anymore.

I reformated the pc, i tryied everything i found on the web but the only thing i found its the Value Added Package or the Memory Card Controller is missing. i tryed to install and reinstall all the versions but it seems to be to 32bits and no 64bit version. So i have to wait for next version of TVAP

Windows 8 has been released a lot of months and i think the problem is not to hard to solve.

Is there any another way to get function keys back to live?

Answer:Portege R830 - need Value Added Package for Win8 64bit

Hi

This the 64bit of the VAP for Win 8

[Value Added Package 1.6.0130.640205|http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=4&selSeries=362&selProduct=7399&selSh ortMod=3363&language=13&selOS=all&selType=all&year upload=&monthupload=&dayupload=&useDate=null&mode= allMachines&search=&action=search&macId=&country=a ll&selectedLanguage=13&type=all&page=6&ID=84829&OS ID=42&driverLanguage=42]

the VAP is not notebook specific utility.
You can take this software which was released for other units too.

3 more replies
Relevance 52.07%

is there any option how to make this work under win 7 / 64 bit, please?
i really miss this function since it would be work to charge my phone and other gadgets overnight while travelling...

Answer:Re: USB sleep and charge is not available for Portege M750-129 under Win7 64bit

Hello

try to install THIS version.
It is listed for U500 but I am 100% sure you can install it on your Portege too.

2 more replies
Relevance 51.66%

I cannot get TOSHIBA Wireless Manager (3G) to work in a new installation of Win 7 64 bit.

I made a successful trial installation of Windows 7 64-bit on and old SATA hard disk drive and checked that TOSHIBA Wireless Manager would work. It did.

I then made a new installation of Windows 7 64-bit on a new Crucial C300 Real SSD 256GB.

The new installation with the Crucial SSD is not very successful.... The "shutdown and restart" operation does not work -- the shutdown does not always power off completely and you have to hold the power switch down to power off.

Sometimes the SSD will not boot -- you enter the BIOS password but then nothing happens. Sometimes you have to power down and take the battery out before the drive will boot.

But the biggest problem is that the Wireless Manager (3G) will not work. The application opens and states that "Radio is turned off" -- which it can't be as I'm using the WiFi to post this question.

I have tried installing the Vodafone 3G software. This detects the presence of the "mobile device" (SIM card in the slot) but then cannot enable it.

I have downloaded and installed all the latest chip drivers, the 3G driver, 3G software, LAN driver, LAN software and all Windows 7 updates.

I have the latest BIOS (3.0) but this has not been updated by Toshiba since 04/11/09.

I note that the Toshiba PC Diagnostic Tool does not recognize the 8G memory installed (but ccleaner does):

Model Name ... Read more

Answer:Portege M750 Win7 64bit Wireless Manager (3G) will not work

points to a firmware issue on the SSD drive (is it sandforce) coupled to BIOS incompatability of the SSD.

i presume all the drivers etc installed were identical on the HDD trial install? so if thats the case it has to be the SSD not communicating with the BIOS correctly, hence the other issues as well

6 more replies
Relevance 51.66%

Hi, had an upgraded SSD for my machine so decided to do a fresh install of Windows 7 64bit and now I have and error saying PCI controller software is not installed, tried windows update no luck - any ideas please?

Thanks, Peter

Answer:Portege M750 - PCI controller software not installed on Windows 7 64bit

Hi pbaker_1,

Hmm... PCI controller could mean everything... I think you have forget to install the driver for this device?

What is the device and vendor ID of it?

3 more replies
Relevance 51.66%

Hi,

I was looking for a way to reduse fan noise on a Win7 Portege R700-174 and read to install "Power Saver" from the Toshiba support site.

Installation was OK, but I cannot use ist because Common Module is not installed. I get an error "Code: 0x2". I already understand that "Power Saver" and "Common Module" is not intended for windows 7. Why have I been able to install it anyway?

Now when I try to remove "Power Saver" i get yet another error and uninstall fails.

What can I do? Any help is appreciated!

Regards
Michael

Answer:Portege R700 - Installed Power Saver on Windows 7 64bit

Hey,

Toshiba Common Modules and Power Saver are designed for Windows XP only! This software isn?t compatible to Vista and Windows 7. In this case you have to install Value Added Package.

Anyway, not it?s too late and you must remove the installed software. If you get an error while uninstalling I would recommend using CCleaner to remove the programs. CCleaner can also uninstall all software that you have installed and it?s freeware tool. Do a Google search to download it and try uninstalling the Toshiba tools again.

Check this!!!

4 more replies
Relevance 51.66%

I have a strange problem with my M800:
after 20 minutes of audio playing, the computer is periodically freezing for about a second and then works ok for about a minute.

The problem is the same with any audio player I am using: WMP11 or AIMP2.5. It works well for the first 20 minutes, then it is starting freezing.

If I close one player and open the other one, it works ok for 20 minutes, then the problem appears.

I have to mention that I have the latest Toshiba driver.

Answer:Portege M800 sound frezzes for 1sec using Vista 64bit

Hm, that?s really strange?

Do you hear music from CD or HDD? Maybe something want to read or write a file on the HDD, so you have the freezes.

You can try to disable the TEMPRO in msconfig
Start => run => msconfig => Startup
Here you can disable it.

Check if you have the newest chipset driver from the Toshiba website.

I?m interested in, what is the solution of this problem.

6 more replies
Relevance 51.25%

I have recently bought the Portge R700 and am disappointed with the memory. I have a licenced edition of Windows 7 64-bit: what problems might occur if I upgrade? Once installed, I can then use 8Mb RAM.

Furthermore I found the website misleading reagrding the ability to use 8Mb RAM with the32-bit OS. I have 4Mb installed, ans see that only 2.86Mb is usable.

I receive 'low memory' messages and would like to know how to allocate more RAM to video.

Answer:Portege R700 - Upgrade from Windows 7 32bit to 64bit and memory question

Hi

Upgrading from 32 to 64 (which actually means installing fresh since there is no upgrade path from 32 to 64) will probably give no issues.

There are could be strange pitfalls - I think some special security software are not always fast enough to follow the major trends among consumers.
I.e. there are electonic ID's client software used to identify yourself in government and authorities. Those could be limited to 32 bit versions.
I think the Flash-plugin for your web browser used to be limited to 32 bit browsers only, but I am not sure if that issue still applies.

Apart from that You should consider if this unit is a company owned one and then discuss with your IT department if this is an OK move.
If this is just your private unit and you do not have issues with Flash (if this is still a limitation) I see no major problems going to 64 bit OS.

You will be able to adress and use all your memory except for the part allocated to video.

The low amount of memory You see currently is simply caused by the limits of the OS architecture (32 bit).

Low memory messages are a bit odd however since 2. something GB memory should be anough for daily use.
If You are not using memory hungry applications maybe you should check your software (viruses, software problems) and possibly recover the unit.

BR

Tom

2 more replies
Relevance 51.25%

Hi

First post following recent (academic sector / business) purchase of a Portege Z930-146 (Serial number XC141056H, short part number PT235E).

Configured the pre-install W7 64-bit, local application software installed, hand-over to principal user (the boss).

User reports 3 BSODs in just a few days - I have the mini-dumps, and have performed first-order analysis using "blue screen view":

PAGE_FAULT_IN_NON_PAGED_AREA (ntoskrnl.exe)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.exe)
MEMORY_MANAGEMENT (ntoskrnl.exe)

We're really UNIX guys, so this is unfamiliar territory.

I've just updated the BIOS, but now have a long (50+) list of possible drivers to also update. One at a time for download and install?

I've ran memory and disc diagnostics - no errors or warnings reported.

Can anyone spot a possible likely problem, or point me gently in the direction of Toshiba's official support route please, or suggest next steps?

Thank you in advance,

DL.

Answer:Portege Z930-146: BSOD running Win 7 64bit - support pointers and advice

ntoskrnl.exe is a Microsoft boot up kernel and the dxgkrnl.exe seems to has something to do with graphic.

I would recommend checking if the update of display driver would improve the system performance.
So visit the Toshiba EU driver page, choose the Satellite Z930 PT235E and download the latest Intel display driver.
The Z930-146 was equipped with Intel HD Graphics 4000 chip so you need the Intel driver.

You could also try to download the driver directly from Intel page since they should provide always the newest version.

3 more replies